We found the following complaints for CHRYSLER PACIFICA (2017)
Read complaints for CHRYSLER PACIFICA (2017)
Repeated, video documented occurences of vehicle stalling, losing power steering, and losing all driver-assist features, to include traction control, blind spot monitoring, power steering, forward collision avoidance, adaptive cruise control, airbags, and other systems. The problem has repeatedly occurred when the vehicle is in motion; has occurred on a highway as well as in parking lots. The vehicle will suddenly exhibit 'haywire' behavior, which includes fuel and power gauges randomly fluctuating up and down, and all abovesafety system warnings intermittedly indicating they are offline. In extreme scenarios, power steering will be lost. Additionally, in once scenario, the 'haywire' behavior precluded the ability to turn the vehicle off without resorting to disconnecting hard-wire battery connections. Multiple videos have been made documenting the behavior. Previous attempts to resolve with manufacturer resorted in no corrective action due to 'failure to duplicate' the issue, despite having video showing the occurrence. Originally brought to dealer and nhtsa attention in 2020 (nhtsa complaint #11292415). Dealer has done nothing to resolve the issue and in the past week the issue has recurred, now more consistently than the incident previously reported. Within the past week, the vehicle has stalled twice, resulting in complete loss of power steering. The "haywire" behavior continues, with persistent warnings and loss of essential systems, and the "haywire" behavior increases distractions by imposing false blindspot warning indicator lights and intermittently changing brightness of the entire electronic displays at random, as well as persistent and intermittent loss of functionality of essential safety systems, including airbags and other driver safety features. Videos of the bizarre, "haywire behavior" are available upon request. [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I was involved in a injury causing accident in my 2017 chrysler pacifica. My van was struck on the driver side front quarter panel and sustained significant damage there. There was no front impact. My front airbag and side airbag did not deploy. I was in motion and so was the other vehicle which was a f150. I do not know the speed of the other vehicle but my speed was about 15.why wouldn't my airbag deploy?
I was in a accident and the other driver was at fault. My passenger side got hit going 65 and the chevy truck ran into to us failing to slow down to there lane ending and hit my passenger side and the side of the van none of myside air bags went off and she was going full speed when hitting us.i was also seen in the hospital due to being pregnant.
An accident to front right side of the car involved when a person turned left in front of us. Severe damage to vehicle. Passenger suffered eight fractured bones. The air bags did not deploy. Fractured sternum, four fractured ribs and three fractured bones in left foot. Vehicle in motion going through intersection at about 35 mph. *dt
The contact owns a 2017 chrysler pacifica. The contact stated that the vehicle lunged forward while being driven 15 mph. The failure occurred without warning. The manufacturer and dealer were not contacted. The failure mileage was approximately 23,000.
Air bag sensor light continued to come on and the dealership determined that the air bag sensor in the passenger seat was malfunctioning. The notification stated, "your vehicle's air bag warning light recently indicated the air bag system may not be working properly. The air bags in your vehicle might not inflate in a collision, or they could inflate without a collision if you do not get the required service. Have your vehicle checked at your dealership." the replacement would cost over $300. Our chrysler pacifica is just out of warranty as it is a 2017 with 43,000 miles on it, so this sensor issue would not be covered. This seems like a possible recall considering it happened in a vehicle only 2.5 years old.
Was involved in a passenger side impact collision while in motion on a city street and the side air bags did not deploy.in fact as a result of the collision, all electronics when haywire.windows would not roll up/down, display on radio said something like no service, lights were blinking, and the car would not turn off.impact occurred just behind the passenger front wheel and all the way to the rear wheel.seems like the electronics could be better protected in a side impact collision.luckily, there were no passengers on that side of the van.i was actually on my way to pick up the kids from school.
Suspension broke, while driving on i 75 in london ky; airbags never deployed; vehicle became uncontrollable! can't seem to get any answers from chrysler?? ..... ...
The contact owns a 2017 chrysler pacifica. The contact stated after shifting gears from reverse to drive, the rear backup camera imagine remained on the display screen. The contact stated no warning light was illuminated. The vehicle was not diagnosed nor repaired yet. Upon investigation, the contact associated the failure with nhtsa campaign number: 19v886000 (back over prevention, equipment) however, the vin was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 66,000.
The contact owns a 2017 chrysler pacifica. The contact stated that the back up camera did not cease to function even after being shifted into drive. The failure occurred intermittently. The vehicle was taken to the route 1 chrysler dealer, but the failure could not be duplicated. The manufacturer was notified of the failure and stated that nothing could be done. The manufacturer instructed the contact to stop calling and provided case number: 31318899. The failure mileage was approximately 16,000.
When backing up in a new poorly lighted parking deck, the safety braking system and back up camera with associated warning beeps did not engage. The resulting crash damaged the bumper, rear liftgate, rear window, and me.
While driving vehicle with cruise control set to 55 vehicle stallings, losing power steering, and loses all driver-assist features, to include traction control, blind spot monitoring, power steering, forward collision avoidance, adaptive cruise control, airbags, and other systems. Send back to dealership three times to two different dealerships and for same
My wife and i were returning from a trip to an appointment around 2:30 in the afternoon.we just exited off interstate 395 and were merging into traffic heading east on duke street.the light changed to yellow and required us to stop more aggressively than i typically would.we were traveling in a straight line and had to decelerate from 20 mph to complete stop within a matter of approximately 10 feet.once our van came to a complete stop the car shut off.i didn't notice any message on the screen, but when i released the brake pedal, the vehicle started again.afterwards, i thought back to the previous stop and thought i noticed some hesitation in acceleration, but didn't realize it until afterwards.the car was only purchased a month and a half ago and was purchased new.unfortunately i do not have any photo evidence of the circumstances and the vehicle did not present a check engine light.the dealer we purchased from stated they didn't know what we were talking about, but offered we make an appointment and they would check the vehicle.
After following given instructions my radio uconnect system has become nonfunctionali have been told by the manufacturer i have to wait for an update or a fix. It has been over a week already...updated 10/25/17 updated 10/27/2017
The contact owns a 2017 chrysler pacifica. The contact stated that the back up camera did not cease to function even after being shifted into drive. The failure occurred intermittently. The vehicle was taken to the route 1 chrysler dealer, but the failure could not be duplicated. The manufacturer was notified of the failure and stated that nothing could be done. The manufacturer instructed the contact to stop calling and provided case number: 31318899. The failure mileage was approximately 16,000.
In a shopping center parking lot, rolling forward at 10 miles per hour. My foot was not on the brake or the accelerator. Suddenly, the car accelerated over 1 second up to about 20 miles per hour. The acceleration was so rapid and sudden that i thought that i had been rear-ended. The vehicle slowed when i applied the break. The car then did it several more times over a few days period. I have taken the vehicle to the dealer, and they say that the car's computer has generated multiple errors, but they are unable to interpret the errors. The vehicle has been at the dealer for a week, with no success in diagnosing the problem or the fix.
While driving at 45 mph, vehicle shuts off without warning. Very dangerous as the car needs to come to a stop to restart. I was merging onto a highway which made matters worse. Van did a similar thing earlier in the daybut i was in park. Just shut off, no warning. At dealership now.
As of today, my new van has been in service 13 of the 15 days i have owned it. Not even 12 hours after bringing my new van home, i noticed some lagging/slight jerk after braking going around 20 mph. The next day, in a neighborhood (thank goodness) after turning right after a stop sign, the check engine light came on with a ding and blinking and i was unable to accelerate. I coasted into my friends driveway to put in park and the van began to shake. This went on a few min and because i was on my way to work, i left the driveway and continued on my way for 10 min. The check engine light came on two more times after that. After four days in service, they finally concluded it was the o2 sensors and replaced all of those. After it was fixed, my husband couldn't even make it home before the check engine light came back on. As of yesterday, computer modules have been updated and the check engine light still comes on and they can't pinpint where the misfire is happening.
While driving on a 50mph 4 lane road with my two children 3 & 5, i decelerated to make a left hand turn and within 3 seconds the car sputtered to a halt with all power cutting off. In a panic, i tried to get the car started again but it did not respond to the ignition. I got out of the car to get my kids out of the back seat and bring them to safety. I manually opened the rear driver side door and after doing so, the power came back on to the car. I quickly got back in and drove home without incident. We have since searched the vin for recalls to find that for whatever reason, my vin did not qualify for the recall involved in 2017 chrysler pacificas with this same exact problem occurring. I brought the car in for a diagnostic, and of course they could find nothing wrong nor "reproduce the problem", or give us any reassurance that this wouldn't happen again.
When starting the car the engine doesn't always turn over. When this happens all the sensors go down and it tells me i am not in park. The car won't turn off or on and must try it many times before anything else with happen. It seems to happen on a cooler morning
The van kicks into gear with a loud thug.happens a lot when driving slower on city streets.dashboard lights turn off for short periods of time.this occurs when i am driving fast or slow.
The contact owns a 2017 chrysler pacifica. The contact stated that the vehicle failed to start after multiple attempts with several unknown warning lights illuminated. Roadside assistance was requested. The vehicle was jump started. The vehicle was previously repaired under nhtsa campaign number: 19v348000 (electrical system). The vehicle was taken to ganley chrysler of aurora (161 w garfield rd, aurora, oh 44202) where the contact was informed that the main battery and the stop/start battery needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the batteries were no longer covered under warranty. The failure mileage was 18,900.
In sept. 2018 i took my pacifica in for cruise control recall and check engine light. Recall and check engine light repair completed. Next day check engine light came on again and has been on and off for the past few weeks. It seems to stay on about 4 days and then off for a day or two.cruise control (in motion) goes out sporadically. Power window- drivers window- auto up does not work.window(parked and moving) goes up half way, stops and goes back down.transmission-not consistent issue but lurching @ 10-15mph also at 30mph
Back up camera has start to malfunction. More times than not when you go into reverse the camera either comes up black, black with warning lines, blue screen, fuzzy pictures, great pictures then you move and it freezes. This is becoming ridiculous with a pretty much brand new vehicle. Needs to be addressed and fixed properly.
Purchased vehicle in august 2017 and have been experiencing problems since then. Grinding noise started to occur around 1000 miles. It would occur intermittently around surface street driving speeds. Sound appeared to come from driver side. Harder grinding noise occurred around 7000 miles intermittently, with it occurring both in cruise control and out of cruise control. Lurching forward when shifting gears also occurred around the 1000 mile mark. Was told this was "normal". But how can it be normal when the vehicle is brand new. Was told the softer grinding noise and louder grinding noise were both normal and result of power steering. However, i wasn't ever steering when the sounds occurred. Lastly, the biggest complaint is that the car stalled twice around 13,000 miles. Both times at the stop-light (thank god) and accelerating. First time the entire electrical component shut off. Placed the car into park and pushed the "start" button again. The second time the car would not accelerated, instead lurched forward as if we were being rear-ended, made a loud clunk noise and just stopped. Both times no accidents occurred thank god. Regardless, the safety of my family should not at this much risk when we purposely bought a brand new vehicle with all safety features.
The dashboard (instrument cluster) turns on and off by itself while the vehicle is turned off. This has been happening for the life of the vehicle. It drains the car battery prematurely. I've had to replace the battery 2 times within 3 years. Today, i was told by the service manager that this is normal. They stated that the dashboard can do this for 30mins to 1hr after the vehicle has been turned off, which makes no sense.
The contact owns a 2017 chrysler pacifica. The contact received notification of nhtsa campaign numbers: 18v049000(electrical system, engine and engine cooling), 18v395000(electrical system, equipment), and 18v332000 (electrical system, vehicle speed control). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs as the recall notice was received over a year ago. Ray brandt chrysler dodge jeep ram fiat (1660 westbank expy, harvey, la 70058, (504) 334-8908) was contacted and confirmed that the parts were not available. The dealer diagnosed that the battery failed and needed to be replaced. The vehicle was not repaired, but the failure recurred. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. While driving various speeds, the check engine and brake warning indicators illuminated. Also, the vehicle lost power once the contact released the brake pedal. The contact would have to turn the vehicle off and back on in order for the vehicle to resume normal operation. An independent mechanic performed a second diagnostic test, but found no failure. The failure mileage was approximately 53,000. Vin tool confirms parts not available.
9/16/17while driving, the uconnect system and instrument panel shut off and reset and the passenger window lowered.the vehicle continued to drive normally.9/20/17while driving the uconnect system and instrument panel shut off and reset and the car switched from drive to park. I was in slow traffic on a town street and was able to switch back to drive quickly. Updated 10/25/17 updated 10/27/2017
The vehicle suddenly appeared to shift into neutral, while still in "drive", going approximately 40 mph. The accelerator was completely unresponsive and driver was unable to shift into another gear. The vehicle repeatedly said "not in park" while in park, showed the reverse camera while in drive, and would not accelerate when in drive.fortunately the driver noticed the check engine light had come on and was pulling into a gas station when the unresponsive accelerator occurred, otherwise a collision would most definitely have happened. .updated 10/25/17
Vehicle lost power and shut off while it was moving. It asked to be put in park and restarte.
The start/stop feature says to service the system and it effects how the vehicle drives. Thereā€™s no pick up and the rpms are messed up. I have had it to the dealership 5 times and theyā€™ve fixed a few things but the problem persists.
Automatic engine shutoff system shuts off vehicle on hills causing a rollback issue, safety problem. It also shuts off during heavy traffic heating up vehicle considerably. So far two different service departments cannot find any issues.3 batteries have been replaced in 2 years time.transmission pops in and out of gear between 2nd and 3rd during city driving.no spare tire!! patch kit, good luck using it if you have a flat.
The lane keep assistant (lanesense) system went offline and stated it needed service. Took to the dealer and they stated the lower front camera needed to be replaced. When the dealer was asked if the problem is common, they could not answer. This is the same part on every fiat chrysler of america vehicle with this feature. This system has the ability to take the control of the vehicle from the driver and direct the vehicle in the appropriate direction. If this item is functioning incorrectly, it has the potential to steer the vehicle into other vehicles and on coming traffic. This feature failed while the vehicle was in motion at near highway speeds (55 mph) in heavy traffic.
2017 chrysler pacifica. Consumer writes in regards to violent jerking when turning corners. *ldthe consumer stated the dealer was advised and the failure could not be duplicated.
I believe my vehicle is have the issue of a known recall on this type of vehicle: engine stall or loss of power steering assista loss of power steering assist or a stall can increase the risk of crash.i was driving and suddenly the power steering went out and the vehicle came to a stop. I was instructed on the screen to put the vehicle in park. Once i put it in park the vehicle shut off. I tried restarting it. The brake was stiff and would not push in. When i pushed the button it went to "acc" then when i pushed it again it went to "run" but the vehicle was not on and i could not change the shifter out of the park position. This was very dangerous and happened while vehicles were driving behind me causing people to suddenly come to a stop.
Problema con en tapn de gasolina se activo la luz de check engine se detecto el problema de fuga de aire en la lneas de gasolina , tambin con lo elctrico marca que no est la llave dentro de la unidad cuando s est y no desaparece el mensaje an conduciendo el vehculo, esto pasa cada vez que se baja alguien de la unidad gracias
The transmission gets stuck in gear and hits a certain mph and then drops even while pressing the gas. Most commonly happens at 15mph and around 45-50mph.then suddenly it lurches into the next gear throwing the car forwards and revving up the mph. The doors open and close randomly. The dvd screens don't work consistently and the keys have to be registered to the car frequently bc they lose their connection.
The contact owns a 2017 chrysler pacifica. The contact received recall notifications for nhtsa campaign numbers: 17v542000 (seat belts), 18v049000 (electrical system, engine and engine cooling), 18v395000 (electrical system, equipment), and 18v332000 (electrical system, vehicle speed control). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (bayside chrysler jeep dodge, 21219 northern boulevard, bayside, new york, 11361) confirmed that parts were not available to perform the recall repairs. The contact had not experienced a failure. Parts distribution disconnect. Updated 10/19/18
Chrysler pacifica, 2017 drivers side sliding door open's on it's own,...it has happened when i was in the car and it has happened when i was out of the car....came out of a steak house from eating the drivers side sliding door was open...also,.it won't close all the way when the button is pushed...it goes almost shut then..opens back up..it also will shut on it's own while you are gettingitems out and it will not open as it should when it detects something in the way, it continues to close and you can't push it back open...you have to get out or the way....if a child was in the doorway it would definitely get hurt...the radio stops working while going down the road listening to it radio/usb either one...you have to pull off the road, turn the car off and start the car back up to get the radio to start working again...the times the doors have come open by their self the van has been stopped..i had just parked and .was walking away from the van and heard the door coming open....went back to shut it....hit the button several times before it would go all the way closed...all of this happens at random....it is not all the time...
There was a recall due to this vehicle hard shifting. I have had this fixed three times and it is hard shifting again. The vehicle lurches forward and sometimes it feels like it will stall out completely. It occurs when accelerating, especially after stopping. It is worse when shifting from the lower gears when the vehicle just begins to accelerate, however it also occurs while slowing down to turn.the electrical system that monitors the temperature gauge is not working properly. It often shows to be in the negative degrees. This causes the check engine light to come on. This has also been fixed by my dealership but it has continued to occur.
The contact owns a 2017 chrysler pacifica. While driving 30 mph, the vehicle stalled and the "shift to park check engine" warning indicator illuminated. The contact also mentioned that the vehicle lost complete power and the clock needed to be reset. The contact also mentioned that the failure recurred while at a stop light. The vehicle was able to restart. The vehicle was taken to hall chrysler dodge jeep ram chesapeake(3353 western branch blvd, chesapeake, va 23321, (855) 544-8545) where the contact was informed that the system needed to be updated. The vehicle was repaired, but the failure recurred. The vehicle was taken to a local auto shop where the contact was informed that the wiring harness was burnt, but it was not determined if that caused the failure. The vehicle was repaired again. The manufacturer was not notified of the failure. The failure mileage was approximately 44,000. Updated 11/29/18* jb
As i was exiting the parking garage, the trunk opened up while the car was being driven. There was a loud noise from the liftgate and the rear windshield was shattered, plus the wiper system broke.
All warning lights started flashing on the dash. Engine automatically cut off in the middle of the road. Started up car again and drove for a mile then engine cut off again in the middle of the road. Turned it on one more time and it would only go about 5 mph with throttle all the way down...updated 10/25/17 updated10/27/2017
The contact owns a 2017 chrysler pacifica. The contact stated while driving at various speeds, the steering wheel would veer to the right making the vehicle difficult to steer. The contact also stated that the vehicle had issues with the start/stop system. The contact stated the start/stop system malfunction warning light was illuminated. The vehicle was taken to southfork chrysler dodge jeep ram (17725 south fwy, manvel, tx 77578) where it was diagnosed with the auxiliary battery cable needing to be replaced. The vehicle was repaired however, the failure recurred. The contact associated the failure with nhtsa campaign number: 19v348000 (electrical system). The manufacturer was informed of the failure. The contact was informed that the vin was not under recall. The failure mileage was approximately 26,000.
2017 pacifica touring-l engine shutdown completely when driving at about 35-40 mph on a city street when i slowed down from 45 mph. The van is less than a year old and has about 10000 miles on it. Screen displayed message 'shift to park and restart vehicle'. I tried restarting without stopping the car as there were cars behind me and i saw the message "too fast to shift to park" and the power steering was also cut off because it is electronic. I had to park on the shoulder and restart after a complete stop. Contacted my chrysler dealer and he told me that unless there is a code no diagnosis is possible. I've dropped my car today morning - no updates as yet.updated 10/25/17 updated 10/27/2017 updated 12/04/17updated 7/20/18
Van would not pick up speed in highway. Pulled off at next exit and while attempting to pull off to the side the engine stalled and shut off. The shut off was on a road. Had one failed start the. We were able to drive off.
Vehicle stalled on freeway, gradual lost of power and came to a stop.tried to inch vehicle to the side shoulder to avoid traffic. Called assist and was able to re-start van after a few times trying the push start button. Drove straight to dealer but they gave no explanation.bought vehicle less than 30 days before incident occurred.
As i was driving down the highway my passenger window suddenly rolled down then my dashboard lights flicked on and off multiple times. The battery light and no traction light blinked, too. As i went to pull over to stop, the car completely shut off once i braked. I was able to restart and continue driving at that time. I was going roughly 65 mph when the initial problem began.
Used car for a hour or two went home for 2 hours and went out to use the car again and the vehicle electrical system seems to have a short and the car has no power what so ever. Recently had intermittent electric issues the the drivers electric seat not working and then working again.
Windows roll down by themselves vehicle in park. One time vehicle places self in park when braking pulling into a parking lot.one occurrence, vehicle placed self in park and died in stop and go traffic on interstate.heated seats wired backward.....updated 11/03/17 updated 11/09/2017
Vehicle cutoff while driving andthen had to be put in park to be restarted since it is a push to start. When put in drive the vehicle jolted harshly and made a dinging sound. ..updated 07/20/17
Wife and children in the van in august 2017 driving at around 55mph on highway.message center told her to place vehicle in park before starting.vehicle lost all power while in motion and she coasted to side of road.would not start, towed to dealer dealer drove for 10 days before faulted on them. Chrysler repaired a"faulty egr." august 2018, message told her that auto on/off needed service. Vehicle lost all power at 30mph on residential street.took to dealer, they replace a battery for auto off/on.september 2018, while pulling into garage van put up message telling her to place vehicle in park before starting.all power lost and vehicle died.van has been at dealer for 29 days.currently has data recorder installed, and we are in contact with chrysler enhanced customer service to figure out the problem *dtupdated 11/29/18
Several times while driving, the car has lost all electrical power.car was purchased new in may 2016.1) when driving at approx 50mph, the vehicle lost all internal power - radio, lights, gauges, etc.braking and steering were unaffected. Pulled over and shut off vehicle.after 5 minutes, restarted normally.in response to this, the dealer replaced the instrument cluster.this was the first incident, occurring summer 2017.2) when driving in a parking lot, approx 10mph, the vehicle lost all power and came to an abrupt stop.passengers were disturbed and concerned, but not injured.after a few minutes, the vehicle restarted normally. 3) when idling (stopped) in a drive-thru line, the car lost all power.no controls in the vehicle worked, nor did the keyfob.car would not restart.driver opened and re-closed the vehicle door, at which time the vehicle restarted with a quick succession of error messages on the instrument cluster regarding the liftgate and other systems.this is the most recent incident, occurring 30-april-2018.this is a safety concern, making us hesitant and scared to drive the vehicle.please help.
2017 chrysler pacifica. Consumer writes in regards to electrical issues. *ldthe consumer stated the vehicle slams into gear. The transmission was replaced twice, but the failure recurred. There was a rattling noise under the driver's side. The vehicle failed to start leaving the driver and passenger's stranded.
The contact owns a 2017 chrysler pacifica. The contact stated that there was an intermittent electrical short. While pulling in the driveway, the battery lost power and the vehicle stalled. Ed payne chrysler dodge jeep ram (2101 e expressway 83, weslaco, tx 78599, (956) 272-1902) indicated that the oem battery was not available and the part had to be ordered, which may not be available until july 18, 2019. A loaner vehicle was not provided the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the vin was excluded from nhtsa campaign number: 19v348000 (electrical system); although, the failurewas identical. The approxiamte failure mielage was 22,000.
We are on our second pacifica after the first was bought back by chrysler due to major electrical issues (vehicle would not start or function correctly, dealer couldn't fix it).now on our second pacifica we have had constant transmission issues...first transmission started slamming into gear (feels like you are being rear ended by another vehicle, this can be at slower speeds < 20 mph while going straight or turning), they reset computer, that didn't fix it, so then they replaced the valve body in the transmission (2 seperate shop trips).a couple months later it started slamming into gear again (slow speeds < 20, turning and going straight), so they replaced the transmission after putting us in a rental for another month, about 6 months later this transmission had the same exact issue, slamming into gear at low speeds (< 20, turning or going straight).so we are on our 2nd pacifica and the 3rd transmission now and are still having the same issue as we initially had (slamming into gear like you are being rear ended at slow speeds < 20 going straight or turning)!there are serious issues with this transmission that chrysler needs to resolve!this is not safe to drive the way it is, because you don't know the situation you will be driving in when it happens.
Had trouble starting car. Battery was checked and said to be good. Issue stopped. 2 months later car is completely dead when i go to crank one morning. No indicator lights ever came on. Husband charged battery and it crank but still was sluggish in doing so. Again battery was tested and except not fully charged it was ok. Voltage is now all over the place. Jumping between 10 and 14.7 constantly. If i come to a complete stop it goes dead. It is currently sitting in my driveway as we try to figure out what to do.
The contact owns a 2017 chrysler pacifica. While driving approximately 45 mph, the vehicle suddenly accelerated and decelerate before going into limp mode. While in limp mode, the vehicle would not accelerate past 25 mph. The vehicle was towed to midway dodge (4747 south pulaski rd, chicago, il 60632) where it was diagnosed that the valve body and transmission harness were faulty and needed to be replaced. The manufacturer was notified of the failure. The contact was informed that the vehicle was included in nhtsa campaign number: 18v049000 (engine, electrical system). The vehicle was not yet repaired. The failure mileage was 35,000.
We have had a few continuing problems since the original purchase of a 2017 chrysler pacifica braunability van.the car has had electrical issues and on 3 or 4 occasions has suddenly shut off or stopped working.one time may have been related to a car accident my husband was in.he collided with another car in 2018, immediately after the accident the car was not running, but he hadn't turned it off.it started back up again but this happened 2 or 3 times this year with different electrical features not working making the car inoperable at times.in addition, the air conditioning system has continuously been dysfunctional.we have had it to the dealership a few times for this problem.most recently it was fixed a couple months ago and it is again not working.
The minivans engine and all electronics will shut off while in drive, we lose power steering and are prompted to shift to park and restart, it's happened 3 times so far once driving 45mph on a city street, once at a red light in drive on a larger highway and once in park in a parking garage.. ....updated 11/03/17 updated11/09/2017
With only 7300 miles on the odometer, as of this writing 11-21-17, my pacifica has failed to start on 4 separate occassions. With each event, all the warning lights on the main and radio dash lit up and flashed on and off. Also, the wiper blades came on and stayed on, not being able to shut off with the designated switch. As well, numerous "warning windows" popped up on the center dash info screen...service electronic stability, park brake unavailable, blind spot alert unavailable service required, service tire pressure system, park sense unavailable, service air bag system, warning bells constantly chiming, entire dash goes completely dark and radio turns off and on by itself. The last attempt to start, 11-20-17, after numerous times in an hours time, the engine did start only to shut down almost immediately. The vehicle has been towed to my local chrysler dealership twice now and is still there as of this writing. On the first event when towed in, i was told that a service writer also could not attempt to start the vehicle, but when the service tech tried, it did start. I was told to come pick up my vehicle that there were no error codes found and my vehicle was operating normally. I really dread the day when my pacifica dies while driving, as that apparantly has happened to many dozens of other 2017 pacificas already, placing the occupants in extreme danger. I just read an article in the new york times with regards to this dangerous issue and i near the point of demanding that chrysler buy back my vehicle. I do have multiple videos taken on my cell phonebut do not have the ability to upload them just yet.
I have two occasions where my vehicle stalled.1. I was driving at 40 mph on the highway and everything went dead, i coasted to a stop on the side and was able to put it in park and restart.the second time i was stopped at a light on a side street, and started to go from a stop to a left turn and the vehicle start to go and suddenly went dead.i put it in park and restarted.no engine lights, nothing to tell me where the problem was.i am taking it in for service.
Fca stated that the their t34 recall campaign (nhtsa recall #17v-371) was scheduled to start "on or about july 24, 2017." july 24, 2017 has come and gone with no updates from fca to owners on the proposed fix or schedule for parts availability. The recall letter has not yet been posted to the fca website. The link to the associated pdf for recall t34 results in a "page not found" error. Their customer service line has no further information. Their dealers have no further information. Fca is not addressing this recall with an appropriate level of urgency, given that it was issued on june 7. In the meantime, the safety defect continues to exist with no timeline for resolution. As fca states, "a loss of motive power could cause a crash without warning." ...updated 11/06/17 updated 11/09/2017
A month after purchasing the car i started the it & battery light came on. While driving a message came up stating auto start/stop needed to be serviced. Another message popped up. When trying to see what it said, all displays started shutting down. Heat was going up & down. Tried to turn it off but it wouldn't turn off. I was on a busy city street & got off at an exit ramp & power steering had gone out. I made it to my driveway & as soon as i shifted to park it died. Tried restarting the car & it wouldn't start. Called the dealership. They gave me the roadside assistance # to have the car towed to them. The woman noted my information so that they would know what the car was there for. Roadside assistance was busy. I was on hold about 15 min. While on hold, a message came on to fill out a form online & they would get back to me. 10 pm still no response. Car was still not starting. Called roadside assistance again. They said they never recieved my online request. Since the dealership was closed they set up to tow my car the next morning. I received an email from chrysler stating my vehicle's charging system warning light recently indicated there may be a problem with the electrical charging system & to have my car serviced at the dealership immediately. Tow truck arrived & the car started no problem or warning lights. They towed it to the dealership. Dealership called & rudly asked why i had my car towed. I explained what happend. They said they wouldn't be able to get to it that day. I was never offered a loaner car. Following afternoon i called because i hadn't heard anything. They called me back stating they couldn't find anything wrong with the car & to pick it up at. I have seen other people reporting the same issue & find it to be unacceptable to have a new car, only 762 miles, that dies for no known reason. There is obviously a problem that they need to resolve.
I purchased a 2017 chrysler pacifica in october 2016 and it has given me nothing but problems ever since then.within the first year i took the vehicle back to the dealership multiple time for a wide range of issues 1. The main issue was a hesitation in acceleration (this problem is ongoing) each time we took it in they said that because they couldn't duplicate the problem they couldn't diagnose it, but when we got it home the problem always came back.it just continued to get worse, the warranty we purchased ran out and the vehicle ended up getting towed multiple times for repairs for the fuel system at another dealership (because i lost confidence in the dealership of purchase).the fuel system problem is dangerous because it stalls, stops, and shuts off in traffic. 2.the passenger (right-rear) turn signal and reverse light (right) wiring had to be repaired and is now out again also very dangerous when people don't know you're turning right, we've almost been rear-ended several times due to not having a working rear signal.3.the lift gate stopped working4.the engine sounds rough like its ready to shut off.most of these issues were reported and/or repaired while the vehicle was still under warranty.now that the warranty has expired all of the cost are my responsibility. A loaner car is no longer an option so i have to pay for rentals or miss work. Copies of the many roadside calls and tows attached.
While stopped, the vehicle lost power and displayed a message "vehicle must be in park to shift" or something along those lines. Luckily the vehicle was stopped and not moving when it lost power. This is very serious because all propulsion from the vehicle was lost. The car did restart after it was shifted into p and the start button was pushed (with a foot on the brake). Chrysler has known about this issue for months now via the online forum discussing the issue and appears to be doing nothing about it proactively and is certainly not communicating about the issue with its customers. ....updated 11/03/17 updated 11/07/2017
My car stalls and jerks when i'm going around 16 mph. Losses power. It clunks and shifts hard like you're being hit from behind. My car has had one transmission replacement a few months back. Today the car has been in the shop for over 30 days with its second transmission issue. Chrysler can"t seem to fix the issue. It's a very scary feeling to loss power in the middle of the highway or anywhere. Please help. My slidding doors had an issue that they will open and close automatically even if i was driving. Very scary. So many more issues. The issues started maybe a month and a half after purchasing the vehicle.
I continuly have to have my battries replaced at least 6 months to a yr. Also my car keeps stalling and it kick a lot more now then it has been since i got the car. My issues occure when i'm driving and its worst when driving up hill.i have been taking it to the orginal dealership for all services they have all the records of all the issues i have experience since ipurchase the car.the car was pre owned with only 9 thousounds miles on it. The dealership is in green brook nj.
Initially, while driving, a brief warning message would flash on the driver's info cluster that the "power steering was unavailable" and then the warning would go away very quickly. However, the warning began coming on more frequently, always while driving, and it would stay on, resulting in a total loss of power steering. This was very frightening since in the large van it became difficult to control while driving at both highway and side-street speeds. When the engine would be turned off and then restarted, the malfunction would resolve, however, it began happening more and more frequently, sometimes multiple times during a short drive. It was very unsafe to drive as the power steering could have potentially gone out at any time, such as a highway corner, resulting in loss of control. The car is now in the shop while they are trying to find a repair for the problem but as of now they are saying it is electronic and not mechanical.
Vehicle was stationary and a stop sign in auto start/stop mode. When brake was released the radio flashed, the passenger window rolled down and the auto start stop flashed and went into error. Panel says auto start stop not active needs servicing the auto start stop light is illuminated yellow with an exclamation point.
After several stops for shopping the van would crank over but not start, repeatedly. After 15 minutes of trying and a 5 minute cooldown the van started.
While driving, the car disabled radio and navigation to put up an alert to schedule a software update.attempting to dismiss this alert by selecting a time resulted in the alert coming back.when i hit 'cancel' to block the update, the vehicle decided to perform a software update while driving.the vehicle created an reoccurring driver distraction, and then unsafely performed a software update while driving, during which it disabled emergency services.
While driving approximately 65mph on the highway,all of the lights on the dash came on and the car started to slow down even though i had the cruise control set. I tried to press the accelerator and the car would not speed up. I pulled over and turned the dial to park but the p did not light up. While in park the car was jerking forward and i could not set the parking brake. I turned it off at that point and tried to turn it back on to solve the problem. The problem has not yet been solved.
My entire car vibrates like shaking and auto shutoff sign that we use while red light comes ups / engine light comes ups. I have to park my car on the side turn off for 2 minutes and turn on back to get back to normal. I believe if i don't do that i might hit with the other car as car vibrates and not controllable. It happened almost 10 times & dealer just ignores as i am making this up.
2 months after recall for the auto start/stop service, the service stopped working and light came on engine. Could not start car until 3rd attempt. Happened two ties after engine shut off. Brought to dealer, aux battery has 0 charge and a cell in main battery is now bad. Reading several forums this has been common after recall even though it should not have affected it. $189 for diagnostic and $642 to fix, not covered by warranty
Panel lights doesn't turnes off after the car is turned offbluetooth doesn't work at all (phone calls does not work any more)radio is deadparking rearview camera, the scale lines disappeared car lock does not work all the times
This is the second complaint i have filed in 24 hours. I believe i am having a known problem/recall in my vehicle: engine stall due to software issuean engine stall can increase the risk of a crash.nhtsa campaign number: 18v049000i drove about 3 miles. Parked my vehicle and pushed the button to open the sliding back door. When i pushed the button the entire vehicle turned off including the engine and all the lights. Nothing on the dash remained lit. I tried to restart it and nothing happened. No sounds, click or lights appeared. I opened my door and waited about a minute then the interior lights turned on. The sliding back door had to be manually pulled shut at this point.i tried to start the vehicle again and nothing happened. I tried again and it hesitated, then started. I was able to drive about 10 miles to work after that.
Lane assist and forward collision warning would intermittently turn off along with the passenger window automatically going down. Vehicle would also seems to glitch and restart at the same time. After this taking place for a couple of weeks, now the vehicle has twice completely shut off while driving. The engine, screens, dash, etc. All turned off and the it was automatically put into park. Vehicle will restart and everything seems back to normal once it is restarted.
On multiple occasions the vehicle's engine has shut off while in operation on city streets bringing the car to a stop in traffic. Two of the occasions have occurred while crossing a street with oncoming traffic. Two of the occasions occurred in our neighborhood street. The vehicle then instructs the driver to shift into park to start the engine again. After shifting into park and attempting to start the vehicle all power/electrical is lost leaving the vehicle stranded.
On september 16, 2019 near 10 am my 2017 chrysler pacifica was parked in family garage since the 13th without being driven.the key fob didn't work and no power was available to start or accessories.an attempt was made to jump it with cables from my wife's car and it would not start.tow was request to near by dodge dealer jack phelan in countryside, ill.early afternoon two different tow truck companies were summoned and they both were unsuccessful in jumping it.aftertwo days they stated the batteries were defective and both needed replacement.still under warranty otherwise cost was given as over $600.00.
Yesterday morning my battery voltage while driving was fluctuating to low erratically.when i tried to make left turn the battery voltage immediately dropped down drastically to point or cutoff and nearly caused a collision.it then jumped back up to 14.4v and held that consistently.a few hours later it dropped down while driving.the dashboard didn't have any lights lit and the battery strength was fine other than the erratic fluctuations.i googled and saw there was a recall for this issue on my vehicle type and year. Phone dealership to tell them my car was unsafe and performed erratically because of battery issue. Despite the article from may 2019 pertaining to this same exact issue, they said i didn't have a recall on my car. I did research and it showed the stalling i've experienced was due to battery connector issues. This morning i got into my vehicle just fine.turned on car and immediately the battery voltage gauge on dash was erratically fluctuating non stop forn10 mins and the car was sounding like it was shutting on and off on its own. The dash lit up and now a icon for emergency steering pops up and stays lit. All of this relates to the mandatory recall article in may 2019 but the dealership says otherwise.not feeling like dealer is being honest and has best interest of my safety. I attached pic in upper left corner of the emergency steering icon that stayed on as well as shows my battery charge as fine at that moment but was erratically fluctuating when i took the pic this morning
While vehicle is both stationary and moving the shift selector or dial turns off. You cannot see what gear you are in when this happens. The vehicle has turned off while in motion! the tie rods on this vehicle broke at less than 20k miles. The vehicle has had multiple recalls which have been fixed but continues to have intermittent electrical issues. All of these have been reported to chrysler.
When parked, the car would not initially "push to start" and when it did start it displayed errors to "service shifter, " "service parking brake, " "parking break unavailable." vehicle was parked in garage.
My van stalled, and the engine completely stopped when i had the brake pressed at an intersection. The brakes locked, i couldnt shift the car, or turn the wheel. I had repeatedly tried to turn the car on and off again and the engine wouldnt start.
---service electronic stability control---while my was in motion, i received a message saying, "service electronic stability control". During this time,i noticed my vehicle's ac lowered and i could hear the engine shift and i felt a jump. It did this 4 times in a 20 minute drive.
Car was in motion, in traffic, using cruise control on a two lane highway.an attempt was made to accelerate and pass the slower car ahead.when accelerating to override the cruise control, the car decelerated and felt as though the brakes were being engaged.fortunately oncoming traffic did not approach before the car was able to limp back the lane.mullane motors serviced the vehicle to fix the problem.two days later the car again decelerated when applying gas to proceed, a warning flash appeared that said electronic throttle needs to be serviced.all this happened a few moths after we had our car to the dealership for the recall regarding the cruise control and two days after servicing to fix the deceleration happening as gas pedal is depressed.
I was in a parking lot and i turned the van on with the lights on auto and the interior lights flashed on then went dark...no speedometer, no gas guage, no navigation, radio, or phone connection. I turned the car on and off twice but it didn't fix it. Then i turned the headlights off and the dash came back. I turned the headlights on and off twice more and nothing changed. We just bought this car and i am concerned it's a lemon.
We purchased the vehicle at a local dealership in july 2017.in august, vehicle lost power steering communication unexpectedly.dealership was able to restore power steering, however, they were not entirely sure of the cause.in october, the vehicle lost electrical communication and was stuck on a busy highway off-ramp after stopping at a stop light.we were unable to move the car for 30 minutes.dealership unable to determine the cause and advised us that the car company said they needed to give us the car back.the car has been in the shop for a total 22 of days and nothing was fixed the second time to prevent this from happening again.
Issue with horn, lights, coolent, engine gaskets, park brakes sticking, turning signal,, electrical al connected some how but 4 chrysler dealers and they can't duplicate it evenwith pics and video i've shown.paying for car i can't use. Any other similar issues or am i the only one driving the ghost car.
The contact owns a 2017 chrysler pacifica. While driving 5 mph, the vehicle stalled. The vehicle restarted on the first attempt. The vehicle was driven to o'daniel chrysler dodge jeep ram (5611 illinois rd, fort wayne, in 46804), but the failure was unable to be replicated. The vehicle was not repaired. The technician advised the contact to inform nhtsa and the manufacturer. The manufacturer was contacted and stated that the information that was provided was processed and someone would call back to follow-up. The failure mileage was 24,000.
The wiring harness on the sliding doors allow the wiring to become frayed and makes the door not close properly. See youtube videos on this model car door malfunctioning.when attempting to close the door, the door closes and then reopens until you repeatedly close it.
My 2017 pacifica has had many electrical problems with the windows, sunroof, sliding doors, navigation, electronic screen, and rear hatch which have been repaired except for the passenger window & sunroof.but the problem that i have told the dealership about repeatedly and they say they can never recreate is that the car doesn't accelerate often times until after the car glides into the intersection, and when it does it lurches forward.i drive cautiously because i know i am at risk of getting hit if the engine doesn't kick in the next time i turn in front of oncoming traffic! this has been going on since i bought the car.
Twice the battery has gone dead in the garage. About three weeks apart. Could find no reason for this.nothing left on. Less than 20,000 miles. I just drove from wi to fl shortly after we purchased. One in wi n three weeks later in fl. The battery was dead. Charged two days ago n so far so good but it is a problem.
My wife was driving the car in stop and go traffic on the highway when it stalled out. She lost all power steering and power braking. She had to stop the car completely and put it in park before being able to restart. The problem kept recurring and she was only able to go a short distance each time. Luckily she was able to nurse the car off the highway and onto a side street to park it. I went back to the car the following week after it was parked and had the same problem only it seemed even worse. I would start the car, it would drive only a few feet and shut down completely. This happened repeatedly (maybe 5 times) until i decided to park it and call chrysler. Called chrysler and they said it had to be towed to the nearest dealer. It was picked up about 3 hours later. They called me about 3 days later and told me that the gas tank had been overfilled and it caused something to malfunction. This seems very hard to believe would be the cause of such a catastrophic failure. They said they needed to replace the fuel tank. About 2 weeks later, they had replaced the fuel tank, canister, valve, fuel cover and fuel module. I picked the car up and had no incidents driving home. That said, i am scared to drive this car or put my family in this car - particularly on the highway. I want chrysler to buy this car back from me. I don?t want to be scared driving it every day...updated 11/07/17 updated 11/13/2017updated 8/30/18
Vehicle randomly shut off at 60mph on route 70 with loss of steering while diving through a tunnel in the rocky mountains.van had 7,500 miles on it.....updated 11/03/17 updated 11/09/2017
The battery won't stay charged.i have replace my battery last year
The engine shuts off while driving causing the vehicle to come to a sudden stop because of loss of power.the vehicle had to be changed to park before it could be started. This issue happened would happen on a full tank of gas and continuously until the fuel level was ran down.
First, the two batteries in the vehicles are failing prematurely. Ours just failed about a week after the start/stop system light activated on dash. Our van was parked for 7 days at an airport and upon returning from vacation the batteries were dead and unable to be recharged. Ironically, my sister-in law in california whom we were visiting, had the exact same problem with theirs while we were there. Again, a 2017 chrysler pacifica. My research shows this is a reoccurring issue all across the country according to google research and carcomplaints.com. Some people are having their van die or stall while in motion.second, there is a problem with the paint bubbling up around the hood edges. Again, my research on google and carcomplaints.com reveals many are suffering this bubbling paint issue.last, the transmission has an extremely hard shift intermittently between 10 to 15 mph. So hard in fact, it feels as if you have been rear ended. Again, research on google and carcomplaints,com and pacifica forums, indicate this is not an isolated issue. Many are experiencing this issue.
Power train unavailable. Engine won't start. The vehicle is not in motion. This has happened twice in the last three weeks.
I was driving in my residential neighborhood, i had slowed down at a corner to let a child on a bike pass me by.when the child passed me, i put my foot on the gas and the car moved and then stopped - everything shut off, the lights, the engine, everything.i am not sure what happened next- people behind me were honking like crazy and i it took me a few seconds to figure out what to do next.i put the car in park and pushed the start/stop button and car started again.there was an error message on the dashboard (the a with an arrow and exclamation point), i drove straight to the dealership and left the car with them.the consumer stated the uconnect stopped working as well as the airbag.
Leased a new pacifica a few months ago. Around the end of february the vehicle stalled while parked. Then while starting up the vehicle in march the vehicle information system screen shut off for no reason, this included sensors, back up cameras , nav , climate, radio etc.
While driving, the engine stops and the dashboard and shifter lights start blinking. The message "vehicle must be in park to shift gears" displays on the dashboard. This is incredibly dangerous and has happened 3 times now. Our family was almost struck by oncoming traffic. Updated 11/9/2017
My wife stopped at an intersection and the car completely shutoff.a message appeared stating please put car in park to start vehicle.it happened within two weeks of purchasing the vehicle, around 300 miles driven.we are concerned to drive it as we have three small children.i took it back to the dealer and they couldn't reproduce it and refused to take the car back.i contacted chrysler and they said they would need to reproduce it so wait until it happened again.this is unsatisfactory to me as it is putting my family at risk.it appears they are waiting for someone to die to deal with the issue.and even at that dead men tell no tails, so they probably wouldn't be able to attribute the accident to this stalling issue, and nothing will be addressed.this needs to be recalled or vehicles displaying this issue swapped out.
Repeated, video documented occurences of vehicle stalling, losing power steering, and losing all driver-assist features, to include traction control, blind spot monitoring, power steering, forward collision avoidance, adaptive cruise control, airbags, and other systems. The problem has repeatedly occurred when the vehicle is in motion; has occurred on a highway as well as in parking lots. The vehicle will suddenly exhibit 'haywire' behavior, which includes fuel and power gauges randomly fluctuating up and down, and all abovesafety system warnings intermittedly indicating they are offline. In extreme scenarios, power steering will be lost. Additionally, in once scenario, the 'haywire' behavior precluded the ability to turn the vehicle off without resorting to disconnecting hard-wire battery connections. Multiple videos have been made documenting the behavior. Previous attempts to resolve with manufacturer resorted in no corrective action due to 'failure to duplicate' the issue, despite having video showing the occurrence. Originally brought to dealer and nhtsa attention in 2020 (nhtsa complaint #11292415). Dealer has done nothing to resolve the issue and in the past week the issue has recurred, now more consistently than the incident previously reported. Within the past week, the vehicle has stalled twice, resulting in complete loss of power steering. The "haywire" behavior continues, with persistent warnings and loss of essential systems, and the "haywire" behavior increases distractions by imposing false blindspot warning indicator lights and intermittently changing brightness of the entire electronic displays at random, as well as persistent and intermittent loss of functionality of essential safety systems, including airbags and other driver safety features. Videos of the bizarre, "haywire behavior" are available upon request. [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2017 chrysler pacifica. While driving approximately 50 mph, the vehicle suddenly shut off. After coasting to a stop, the vehicle restarted and operated normally. The vehicle was taken to sarasota sunshine chrysler(7745 s. Tamiami trail, sarasota, fl) who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 25,000.
While the car was in motion at approximately 20 mph on a city street i lost all power and car turned off, steering locked and was able to coast half off the road. Car still said it was on and in drive but was completely off. Screen said "car must be in park to place in drive". Dealer has been unable to locate issue and released car to me. I feel extremely unsafe driving this vehicle. ..updated 11/06/17
Driving, pulling out of driveway and vehicle shut off, would not shift or restart
Currently have 53,078 miles on this van. It is serviced regularly by the same dealership we bought it from. Today as i was picking up my kids from school( speed limit is 15 mph) van suddenly lost power, it made beeping noise, and dash said to shift to park. I shifted to park and shut it down then restarted. It is driving normal again but i'm still taking it into dealership because ever since ithad a software update last year, i have had issues with transmission slipping as i drive on highway. It slows down by itself and jerks van roughly as it automatically shifts to next gear. Also the trunk stopped makingbeeping sound when it opens.
Engine shut off while driving at approx. 25mph on a snow covered street in the dark.lost all power and electrical systems and was stranded in middle of street with traffic all around.engine restarted after a number of attempts.vehicle had previously been updated with recall to address this issue in january of 2017 (u01/nhtsa 18v-049).contacted chrysler and was told they are aware of the issue and expect another software recall to be ready in april.they requested the vehicle be taken out of service and provided an rental car until update will be made available.
Car shut down while in drive, 5300 current miles. I was driving in heavy traffic in nyc and car shut down, earlier in the day i was at a dealership in safford va and they performed software updates because the day before in florida windows opened and closed on their own in the front passenger side, cluster panel went on and off and battery light came on. Battery maintained its 14 amp charge for the next 90 miles i needed to reach autotrain in sanford florida. I immiediately went to service in safford virginia and they said it was an up[date issue. Drove the next 260 miles with no issue until it shut off????..updated 11/07/17 updated 11/9/2017
Since purchasing our pacifica, we have had nothing but issues that seem to not be getting resolved with chrysler besides continuously in the shop. We purchased the vehicle brand new so we would not have the hassle of an unreliable vehicle. The vehicle has left us stranded with less than 30,000 miles on it. While driving down the interstate, the back hatch came open. After pulling over to fix this, as i had kids in the car, the vehicle kept opening. The dealership explained that there was a recall and fixed the issue.chrysler was very difficult to work with through the first issue. The case manager said that i was exaggerated over the issues.we then had the automatic start/stop go out, this caused our display screen to freeze up as well to where we could not use our controls. At this time we again begin experiencing issues with the back hatch again. Upon contacting chrysler a new case number was given and we were once again sent to the dealership. Shortly after being in the shop, i dropped my child off at soccer practice. When i returned to my vehicle the whole system shut down and doors opened and would not close all electrical was shut down. The vehicle had to be towed and was in service department for a week. We were left with one vehicle trying to haul our 5 children around with work as well. Recently the 9-1-1 is stuck on and freezes the display screen, along with the driver passenger sliding door opening without command of the button. The vehicle is scheduled to be serviced....again. This has been an ongoing issue to the point we do not feel safe hauling our family but financially are unable to trade in, leaving us stuck with a hefty car payment and unreliable vehicle. We would not feel comfortable trading this car in for another family as well.
I have taken this vehicle in for repairs multiple times and it is schedule for repairs again this week.there have been multiple electrical issues including problems with the sliding doors, anti lock brake system had to be replaced, the battery system is grounding out, issues with the radio screen, and now the auto on off system is not working.in addition, i had to take the vehicle in for the ball joints bolts coming loose three time and they just used loctite to make them say on .they never realigned the vehicle and now i have to replace tires that are unsafe.chrysler should own this and i am still convinced the ball joints could be damaged from this issue and they should replace them.however, the biggest issue is the transmission.it will be going in for the fifth time this week for the same issue that the dealer keep claiming is how i drive it.when taking off from a dead stop the transmission hesitates, which is a serious safety issue.also, when driving and you let off the accelerator to brake it will hammer real hard.this a serious safety issue and chrysler and the dealer refuse to own it.i filed my second complaint with chrysler last week.this all needs to be resolved so i have a safe vehicle for my family.i feel they are stalling so my warranty will run out and i have no recourse.
Car shut off during driving and told me to shift into park and then restarted and took off fast for a few feet
Driving in stop-and-go traffic (city side street) the car completely shut off when coming to a stop at a red light. No engine, no electronics, nothing. At first, i thought the car was out of gas. Had to put the car in park and restart the engine while traffic continued around me. At first, i thought this was a one-off problem, but after reading a ny times article, i became concerned. We have also had electrical problems (rear trunk door will sometimes not open, tv's did not function for some time).
The 2017 pacifica caught fire due to a break in the pigtail wire from the air compressor.the air conditioning was not working and when i took it to my local chrysler dealership they told me we had a fire and it had burnt the air compressor, and other parts of the engine and splash guard.the vehicle caught fire and we didn't know when or how until the garage looked at why the air conditioning was not working.i have contacted chrysler as i'm am concerned about this being a safety hazard for other vehicles that they have produced and got no help from them or concern of our safety.i raised that i will concern of the safety of the vehicle and advised i would not let my wife drive this again due to it catching fire and the lack of chrysler concern into looking at the matter.
Our pacifica was stopped at a stoplight.when the light turned green, the parking brake engaged and a message came up that said to service the shifter. We were able to turn off the engine and restart it, but we were not able to get the pacifica to shift to drive or to get the parking brake to disengage.sheriff's deputies who came and remained on scene with us who are familiar with chrysler cars were also not able to get our pacifica to move.thankfully this incident happened in a situation that was not terribly busy.i am concerned that this would have been extremely dangerous if it had occurred on a busy road.the document from the repair cites tsb 18-002-19.the work that was done was to replace the shifter.our van only had 41962 miles on it at the time of the incident.if this is a common issue, some work should be done to set up some sort of recall that would make this less of a safety issue.as a result of this incident and a similar incident due to a hood latch sensor failure we no longer felt safe in this vehicle.once the repair was complete, we traded in the van to buy something we feel much more safe in.
I'm in a parking lot getting ready to leave. Tried to start the vehicle and i received a service shifter prompt.it will not start. I've been here for 45 minutes.
The contact owns a 2017 chrysler pacifica. The contact stated that the vehicle experienced a complete loss of power while being operated at a low speed. The failure occurred without warning. The vehicle was taken to chrysler jeep dodge ram (1020 belmont st, brockton, ma), but the cause of the failure could not be diagnosed. The contact stated that the vehicle was previously repaired per nhtsa campaign number: 18v049000 (electrical system, engine and engine cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 33,000.
Vehicle engine and electrical system shut down while driving 35 mph in traffic. Total looks of power steering also occurred. Our family with small children also were in the car.this could have been much worse if it occurred at highway speeds on a busier road. Once stopped the dash alerted us to shift to park to restart vehicle. We did but car would not start. No attempt to turn over at all. Put flashers on and parts of dash, uconnect screen and interior lights flashed also. Car has 10,000 miles only and has been relatively trouble free to this point. I see many like complaints on this website and in online forums.to date it seems reading feedback from others affected, even after multiple occurrences and trips to the dealership, chrysler has not identified a root cause or been able to permanently resolve the issue.this is a huge safety issue and we will not drive this car again without a definite resolution.
Vehicle purchased in december 2016 for $44,000 from safford of fredericksburg. On october 14, 2017, i was driving with my wife, three children and mother-in-law andexperienced a loud malfunction that rendered the car inoperable. Luckily we were not on the highway at the time and the vehicle was eventually towed to safford of fredericksburg, virginia for repairs. The right front axel had ruptured (total miles on the car were 8,311 at that time).the service agent (jim bogan) noted that this had been flagged on other occasions as identified issues at other service department requiring the next "generation" of axel assembly parts for the repair. Shortly after receiving the vehicle, we returned to the same dealership to address a loud girding noise also associated with the right front axel. In early december, 2017 we had the vehicle towed once again to safford of fredericksburg where they again had to repair the right from axel. Intermittently and over the past year while these issues were occurring, we continued to experience electronic issues with the sliding doorsand rear lift hatch as well. The uconnect entertainment system will also malfunction from time to time. Several software updates have been initiated, addressing window and transmission concerns according to the dealership's service department. Yet, the vehicle does not function properly, where idle and transmission functioning often appears compromised (rough idle, rough shifting, sudden rpm increases and acceleration bursts when shifting from reverse to drive). I fear this car is not safe for my wife and three young children.
The contact owns a 2017 chrysler pacifica. While driving approximately 70 mph, the vehicle suddenly shut off. After pulling off the freeway and stopping the vehicle, the contact was able to restart the engine and the vehicle operated normally. The vehicle was not diagnosed or repaired. Lee's summit chrysler (1051 se oldham pkwy, lees summit, mo) and the manufacturer were notified of the failure. The failure mileage was 45,000.
While driving vehicle with cruise control set to 55 vehicle stallings, losing power steering, and loses all driver-assist features, to include traction control, blind spot monitoring, power steering, forward collision avoidance, adaptive cruise control, airbags, and other systems. Send back to dealership three times to two different dealerships and for same
The contact owns a 2017 chrysler pacifica. The contact took the vehicle to the sport durst chrysler dodge jeep dealer (513 durham-chapel hill blvd, durham, nc 27707; 919-724-4677) to have the vehicle repaired for a recall regarding the door locks. The vehicle was repaired. Shortly after the repair, the transmission warning indicator illuminated. The contact returned the vehicle to the same dealer where it was diagnosed that the computer needed to be reprogrammed. The computer system was updated. The failure recurred three more times and the contact returned the vehicle to the dealer a total of four times. The contact stated that the vehicle was presently at the same dealer, but they were unable to identify the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The recall details were not provided. The approximate failure mileage was 23,600. ..updated 10/30/17 updated 11/13/2017
At 10mph decelerating to stop light. Engine shutoff. On restart error message appeared _service shifter. No lights on shifter designating gear in usewas able to return to chrysler service. Replacing shifter.previously there have been instances when doors opened while car was at 30 mph. That was corrected with new locking computer. Several times the transmission would not shift into drive when car was started. Ignition had to be switched off then on a couple of times before the shifter would work properly.the parking brake would not disengage when car started and brake control button was presseed. Ignition had to be cycled couple of times .not shifting into drive and failure to disengage brake occurred together frequently but not every timeon downhill roads in cruise control at 45 to 55 mph , transmissiondown shifts so rpm would exceed 3000 and did not immediately upshift when road became flat . Rpm would remain above 3000 for several seconds then return to 1500 rpm. This is a very recent new action. There a disturbing thunk sound and hard jerk when transmission shifts under load at approximately 40 to 50 mph
While driving, vehicle completely lost power/stalled. Power steering lost, all acceleration and power assisted braking. Indicator lights for variety of systems light up. Pull over to side and restart vehicle. Vehicle exhibits "haywire" behavior, with indicators for all systems, including traction control tire pressure, battery, hybrid electric system, parking brake, etc.going off. A short video was taken of this behavior when restart was attempted after the stall. Vehicile fails to restart. After additional try, vehicle starts, and traction control and some other systems remain non functional. Vehicle is returned home, then returned to dealer, who advises that vehicle firmware is up to date, and that the issue "cannot be duplicated." vehicle was up to date on previous recalls relating to stalls. The stall was incredibly dangerous,and dealer does not seem to have any idea what source of the problem is. We have been sent away, being told to return the vehicle if problem shows up again. We do not feel that vehicle is safe to drive, and dealer has done nothing to address or diagnose the issue that caused the problem. The issue came after some other issues with vehicle sometimes indicating that airbags need service, or not recognizing that seatbelts were buckled. I believe the issue to be related to problems with computer firmware governing the vehicle.
While coming to a stop on a city street van loses all power and stalls after making a clicking noise. I have to put it in park and start the car again.*dt
Twice in the last week my pacifica has stalled at a light. I waited at a red light and when the light turned green, i pressed the accelerator.the engine is on run but dash says shift to park after i press the accelerator. I shift to park then shift to drive and the car won't move.i have to turn the car off and then shift to drive and it will then go.
The contact owns a 2017 chrysler pacifica. After refueling the vehicle, the contact was unable to restart the vehicle. After several attempts, the vehicle restarted and unknown warning indicators remained illuminated. The vehicle was taken to olathe dodge chrysler jeep ram (located at 15500 w 117th st, olathe, ks 66062, (913) 780-3700) to be diagnosed, which was still pending. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 38,508. Piir = y.
I was driving the car on a 5 lane highway going approx 50 mph when the car shut off. The gas pedal stopped working and the car began to decelerate. On the console it told me to then put the car in p to start the car.i was able to pull over and restart the car however it happened again within 10 minutes of driving. It has proceeded to happen 10-20 times and cars is now in the shop. This is a very dangerous thing to have happen when you are driving.
While driving my 2017 chrysler pacifica on 7/11/2017 the minivan completely shut off in the middle of the intersection , i have to put it in park and start the vehicle again , hard shifting is been a common issue on a daily basis .
Radio screen went black. Nothing connected with screen can be used (radio, backup camera, climate control, etc.
Intermittent uconnect functionality. Screen would go dark, navigation non responsive, random accessory controls non responsive, the chrysler help button & 911 button was non responsive.increased rpm at ideal, parked or at break.break fade & random lurching at traffic stops.after about 2 weeks complete break failure & all other electrical components observed failed.a phone call to chrysler on personnel phone resulted in chrysler sending a flatbed wrecker for transport to dealer service center in lebanon, ohio.fortunately it all happened 2 days before a trip over the smokey mountains, instead of while actually crossing the mountains.after repairs at lebanon, ohio chrysler.a vague description from service center that it was an electrical system failure & they replaced battery.all events listed above during the 2 weeks occurred during normal driving in town & on highway.
Our 2017 pacifica was repaired in the fall of 2017 under recall #t23 (egr valve function defect).now, our vehicle is experiencing the stalling problems described in the more recent u01 recall.the chrysler dealership refuses to apply the u01 fix to our car, stating that the earlier recall fix should have fixed the problem.at this time, the vehicle experiences intermittent stalls at low speed and at idle, and has slammed to an immediate stop if the issue occurs when moving.it is unsafe to drive.
I was turning into a parking lot and my 2017 chrysler pacifica suddenly turned off. The display said something along the line of "car must be in park." i had to put my car back in park and restart the engine. I was almost rear ended by another car who was not expecting me to stop. Now that i am researching this issue, i'm finding that several other people have had this issue and chrysler has no idea why it's happening. I am terrified to drive my car now. What if this happens on the express way traveling at high speeds or while driving through the mountains? ..updated 07/20/17
The contact owns a 2017 chrysler pacifica. The contact stated that the vehicle experienced a sudden loss of power and the vehicle stalled several times at low and high rates of speed. The vehicle was taken to four different dealers (1. Jack powell chrysler dealer, 2. Performance chrysler jeep dodge ram columbus, 1130 auto mall dr, columbus, oh 43228, (614) 272-0000, 3. Byers chrysler jeep dodge ram, 465 s hamilton rd, columbus, oh 43213, (614) 228-5111, and 4. Faulkner dodge ram, 6643 carlisle pike, mechanicsburg, pa 17050, (717) 590-5210). The dealers were unable to replicate and diagnose the failures. The manufacturer was notified by each dealer and provided no further solution other than escalating the concern and mentioned that they would respond back within 48 hrs. The failure mileage was not available.
I have twin boys, i let them out of their car seats after returning from daycare. I took bags in my house and returned to find my door off the upper track and hanging from the lower attachment causing much stress to the bracket and and scratching my exterior paint. From the door opening and closing so many time off the track. This occurred after my son said he hit that button on the door a few times. This door could of easily fallen off or hurt one of my sons. Very scary! also i found numerous other pacifica forums that say the side windows have broken on there vehicles after this same type of event has happened.i am very concerned, this is my daily driver for all 3 of my sons who are all under 4yrs old. This heavy door could of caused serious damage to one of my sons. Please help me resolve this problem.also now i have scratches on my paint from the door going back a forth which is visible from the outside.
Electric panel fried. Driving all of a sudden on highway my power steering light came on jerked me to the right very hard and the in lane light pop on that's turned off in my van. And all of a sudden jerkedme extremly to the left. Good thing traffic wasn't going to fast i would of been dead. When ever you would accelerate it would do it again. I was trying to get in the slow lane to pull over.figure the car needed to beturned off and reboot computer. That didn't help as it proceeded to do it.so got off the highway. Car only has little over 28,000 mile s in it.
The contact owns a 2017 chrysler pacifica. While driving 35 mph, the vehicle began to hesitate and the security system warning indicator illuminated. The contact stated that the engine seized on the side of the road. The contact had to jump start the vehicle, but the failure recurred. Upon investigation, the contact associated the failure with nhtsa campaign number: 19v348000 (electrical system). The vehicle was taken to an independent mechanic and a new battery was purchased. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified. The failure mileage was 50,000.
The contact owns a 2017 chrysler pacifica. The contact stated that the vehicle sputtered and stalled every time it was driven. The dealer (walnut creek chrysler jeep dodge ram, 2404 n main st, walnut creek, ca) stated that the parts were unavailable for the repair. The contact searched the vin and located nhtsa campaign number: 18v049000 (engine and engine cooling, electrical system). The manufacturer was also contacted and confirmed that parts were unavailable for the recall repair. The failure mileage was 9,000. Vin tool confirms parts not available.
The contact owns a 2017 chrysler pacifica. The contact stated that the start and stop feature was inoperable and the vehicle failed to start. While driving various speeds, the vehicle shifted roughly and all the instrument cluster warning indicators illuminated. The vehicle was taken to stew hansen dodge ram chrysler jeep (2103 hickman rd, urbandale, ia 50323, (877) 841-4585where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired several times; however, the failure recurred. The manufacturer was contacted and did not assist. The failure mileage was 15,000. *tp
The vehicle will stall and then hard shift from first to second gear. We initially noticed the hard shifting when we bought the vehicle but thought it might be the auto stop/start system. We didn't think much of it until it started shifting harder when we would stop or be driving. This, at times, caused issues when turning or accelerating to go through an intersection. The vehicle stalling causes a safety hazard and presents an opportunity for an accident to occur due to the delayed response of the vehicle. The cars following behind could potentially rear end the vehicle. The hard-shifting feels like someone hit you from behind and causes back and neck pain from the sudden jerking movement. This vehicle has also completely stopped when being driven causing a serious safety hazard. It started up again immediately after that incident only to not start at all a few months later. This vehicle has been nothing but trouble for us from the very beginning. We stayed optimistic that the recalls would fix the issues. They haven't. It's only a matter of time before someone is seriously injured or heaven forbid dies because of this issue. We have had 8+ service visits for this van. At one time it was completely inoperable and had to be towed to the service department. We are frustrated with chrysler and the service department at ancira chrysler, jeep and dodge in san antonio, tx.
We purchased a pacifica on 12/21/2017. Not even an hour after leaving the dealership the vehicle stalled, losing all power, and had to be restarted to regain power and driving ability at a stop light.we were not hit, but it is very dangerous to have a vehicle that stalls randomly.
Purchased a brand new chrysler pacifica vehicle 3 wks ago on may 18 2017.we headed out on vacation on the 20th of may. May 21 was the first incident on the interstate in chicago we stalled in the middle of traffic for approximately 10 minutes. May 27 we pulled up to a stoplight and the engine stalled out on us that lasted approximately 3 minutes, the same day at a tollbooth we stalled out which lasted about 25 minutes before the car would start again we ended up calling for a towing service but the car we started and we canceled the tow service. May 30 we left the grocery store the screen switch to the app page and would not switch back, the brakes locked and we lost engine power.that lasted 20 mins before car would start.june 7 car would not start after coming out of the grocery store waited 20 minutes then tried again car started 30 seconds after the ignition button has been pressed by itself.june 11 car stalled out pulling into the driveway.took less then a minute to restart this time.we have taken the car into the dealer and the could find nothing and could not replicate.we now have to drive back from pa to nd with a vehicle i am afraid to drive with 6 kids.i am so upset and disappointed in this chrysler product.....updated 11/03/17 updated 11/09/2017
The contact owns a 2017 chrysler pacifica. The contact stated that the engine stalled without warning; however, the electrical system remained activated. The contact was able to engage the hazard lights and move the vehicle out of traffic.the contact also stated that the vehicle exhibited electrical failures. The instrumental panel darkened, the interior lighting did not illuminate, "key fob not detected" or "key fob left" appeared when the key fob was in the ignition switch. The vehicle was taken to mcclarty daniel chrysler, dodge, jeep, ram (3709 south thompson street, springdale, ar 72764, (479)-715-4476). The dealer test drove the vehicle, but was unable to duplicate the failures. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 34,500.
30,390while cruising on interstate, (2/6/21, 3:17 pm, drizzling, 55 degrees f, at 70 mph in cruise control) instrument panel goes black, engine shuts off, power steering goes off, rt passenger window descends all the way, wipers go off, cruise goes off, gear indicator switches (on it's own from drive to neutral, to park.coasting to side left of side of the (under construction) shoulder (rt shoulder is blocked by jersey barriers) instrument cluster comes back on.i shift from park to neutral, to drive, with no effect on drivability.i stopped off the roadway and shut off the ignition.instrument cluster has battery and fcw warning lights on.there is a distinct smell of an electrical fire.i check under the hood to look for obvious fire sources.none are apparent.i checked the battery connection.this appears as normal for this vehicle, not tight ' but not loose either.i checked the fuse box.i did not have a fuse indicator tool with me and did not attempt to pull fuses.seeing no obvious fire sources i shut the hood.five minutes after stopping i tried the ignition again and the car started.the rt passenger window was to 3' short of closed, then it stopped.i pulled back on the highway and resumed the trip.the fcw warning light was still on.cruise control was unavailable.the driver's side mirror warning indicator was on.on 2/7/21 i checked the car.all power devices on the rt front door were not active.i checked the fuses and determined that at least one had failed (f47).i attempted to replace the fuse.in doing so the rt passenger window immediately returned to the fully closed position, the fuse blew as i put it in, the smell of burning electrical wire was apparent inside the cab, but not under the hood.
I was driving straight on a 25 mph on a city street. Within several seconds, my radio, dash lights and engine shut down and the car came to a complete stop. I could not turn my hazard lights on. After several attempts i was able to restart the car and drive it normally.
I tried to start my chrysler pacifica in the morning.the car would not start, and all of the vehicle's dashboard warning lights came on at different times when i pressed the on/off ignition button.there was no clear, or coherent error message being displayed about what was wrong with the vehicle.every warning light came on and off. The vehicle's computer module appeared to have malfunctioned.i was finally able to start the car, and brought it to the dealer for checking.the dealer informed me it was simply a low battery problem, but could not explain to me why all of the warning lights on the dashboard and console came on and off.nothing in the owner's manual explained this sort of issue.i feel very unsafe with this vehicle, as the computer can display warning messages randomly, and disable the vehicle.
I have a 2017 chrysler pacifica equipped with a fcw (frontal collision warning system). I have owned and driven other cars with this system that have operated without issue. The fcw in the pacifica has three settings that can be selected by the driver for sensitivity. Near, medium and far. I have tried all settings without any difference. The system does not audibly warn the driver of a possible impending collision at any speed or distance under almost all daily driving scenarios. This includes heavy traffic, city and highway, and situations with frequent abrupt stops. I have driven 4,135 miles in two weeks in very heavy traffic with lots of emergency breaking with no warning from the fcw on the pacifica.the system has activated once with an approximate distance of 5-7 feet, upon approaching a chrysler 200 at at approximately 25 mph. The dealer technician states no codes are in the system, and therefor it is functioning. I discussed this matter with the customer service manager at the local dealership who is escalating the matter to chrysler dealer support for further evaluation and follow-up after he experienced my issue on a test drive. In addition, this vehicle does not operate per the videos chrysler publishes on its website as an example of fcw on its cars. Based on my experience with other vehicles equipped with fcw, i believe the fcw on the pacifica is not properly calibrated to warn drivers of impending collisions via an audible alert as described in marketing materials and in comparison to other vehicles i have driven with this feature.
Air conditioning blows cold then hot and stays hot until it is turned off and then back on multiple times in 10-20 mile range.stalled at a red light.turned off when backing up in my driveway.parking break light keeps popping on when turning knob for changing gears.
This vehicle is equipped with an engine smart stop feature. Meaning it will it will shut off the engine while at a complete stop. While at a stop the engine did shut off as it should. But this time the vehicle clustered displayed a "press brake for desired gear" message". Along with a flashing blue light under "d" indicator under the shift knob. It went into park or neutral on its own. I simply put it in park and back into drive and drove off. Now i just disable the emergency smart stop off on every drive for fear of this happening again...updated 11/06/17 updated 11/09/2017
Car, with no warning, lost all acceleration while driving approximately 35 mph and flashed several warning lights on dashboard including electronic stability control, forward collision warning, service forward collision warning, and electronic park brake failure.in addition, the shifter knob light blinks and switches to 'p'.at that point, i can only drift the car to a stop.in my case i was able to turn the car off, then restart it and the issue did not occur again for another 4 days.after 4 days, the exact same thing happened, this time while i was stopped at a red light.took the car in for service and was told they performed a software update on the transmission and the car was fixed.i got about 1 mile from the dealer and the exact same thing happened while driving at approximately 30 miles per hour.drove car back to the dealer and they have the car now again trying to figure out what is wrong.
I purchased a 2017 pacifica from a dealer. I have had the van not start twice for me at home in the driveway and now once at work. I had just shut the van off and went to restart it and it stalled twice. The third time all the gauges and went crazyit wouldn't start. I have owned this vehicle for 4 months, it had been in the shop a total of 6 weeks , 2 weeks each occurance. I was just informed by the dealership that it was a battery drain and it cannot be recreated.i am not confident in driving my new vehicle any distance in fear that i will be stranded because it will not start. Super unhappy.
On a city street vehicle accelerated on its own; subsequently lost power and would not accelerate.warning light; 'electrical throttle control issue'manual recommended turning the vehicle off and on.after that the problem remained--i.e., would not accelerate.coasted downhill to home but could not get up the driveway incline.turned vehicle off and waited an hour.got it up the incline.called dealer service.recommended having it towed.towed to dealer.service tested and could not find a problem.suggested that i had stepped on the accelerator and brake at the same time.don't think i did.or was this the same problem (stalling) that has caused the canadian agency to issue a recall on this vehicle?
When i was driving the car i notices that the monitor screen didnt turn on for 10 seconds after i started the car. The backup camera was blurry and the auto start stop system stopped working all together. The next morning when i went to start car the engine wouldnt start. The screen came on the light came on but the engine didnt start. I had to get the car towed to the dealership and the car wouldnt roll when it was put on neutral. I am being told there might be problems with the wiring and electricity. I saw there was a recall about this but my car didnt have a recall. The dealership is going to charge me insane amount of money to get this fixed. I've only had this car for a year and a half and i bought it to the service shop for more than i could count. This is supposed to be a new car with minimal to no problems. Im starting to get disappointed.
While pressing the gas going from 1st to 2nd gear the vehicle makes a sudden jerking motion almost stalling, transmission issues since purchased. Back passenger sliding door has not always closed successfully, since purchase, causing safety concerns. Vehicle will not start all the time without unplugging the "brain". Gear shift light is not always on. Brakes have had to be replaced due to an air intake issue.
Vehicles electronics don't turn off when car is off and door opens, i have had to turn off accessory battery 3 times since 2018 and this killed the regular battery as well.
Van loses ability to go forward while driving.dash lights all come on and engine begins to cough and stutter leaving me stranded in traffic.dash codes include "service electronic stability control, engine light, "parking brake temporarily unavailable," and other dash icons.it will move forward at idle speed only-no accelerator.i have had it towed to chrysler dealerships 3 times and was able to drive it in a fourth.this issue has nearly caused 2 accidents-one of them with the potential to cause serious harm.while moving in traffic the van stops going forward and decelerates quickly causing traffic behind it to have to swerve to avoid hitting it.it has also occurred in the middle of a turn from a stop onto a state highway.this instance required other drivers to swerve into another lane and onto the shoulder/curb to avoid hitting me or vehicles in other lanes.it has occurred immediately when starting the van in a parking lot.it has occurred at low speed in a subdivision.chrysler refuses buyback and continues to tell me to drive the vehicle.all recalls have been done, the pcm has been reprogrammed/replaced 4 times, the "harness" has been fixed/replaced 3 times.both of the sliding doors have had to have the motors replaced on separate trips to the dealership.this vehicle is an electrical nightmare and chrysler is not dealing with it.this began at about 14,500 miles and within the 1st 7months of buying the vehicle brand new.i have been trying to get this resolved for 6 months with no help from fiat chrysler or the dealer- shuman chrysler.they continue to make it run and let me drive it for a short period until it stops again.my family is going to be seriously hurt in this vehicle and there doesn't seem to be any recourse.
The car failed to start. I was not able to press the brake down at all to start the car. I tried 3 times then let it sit for a few minutes and tried again. It finally started. The power doors wouldn't work and the battery meter was going crazy from zero to midway. Power was not consistent. It took a few minutes for my screen and reverse cam to come on. There was a loud pop like a power surge and the screen came on after that along with the radio. While driving on a city street the car completely died. This happened again further on my route home while turning car completely died and i had no control over the steering as well.i was not able to depress the brake to start it again for a few seconds. It finally started and the battery was running wonky the rest of the way home. The a/c was fading in and out as well. Car continues to have fluctuating battery power on startup.
While the vehicle was in motion on the highway, the uconnect system repeatedly displayed requests for setting a time during which the system would undergo an over-the-air software update. This dialog box could not be easily dismissed or cleared. I chose and set a time for the update; however, this request dialog was reinstantiated anytime a button was pressed, thus effectively rendering the touchscreen interface (including the navigation) unusable.the dialog had a default time for the system to update. This was set to the current time plus one minute. While attempting to clear the dialog and use the navigation, this default time was inadvertently chosen. One minute later, while the vehicle was in motion on the highway, the uconnect system initiated a software update which completely shut down the touchscreen interface and displayed a warning which said that the vehicle should be stopped and in park. As the car was in motion on the highway, this warning could not be immediately complied with.the repeated dialog boxes were incredibly distracting. The fact that the driver could inadvertently initiate a software update while in motion is not only dangerous but astoundingly absurd.
Our 2017 chrysler pacifica has been jerking into gear and won't accelerate and then after a few moments, it does. The jerking feels as if someone just hit you from behind and you stall before being able to accelerate.this always happened while in motion flat road, incline, or down hill.when we called the dealership and took it in and informed them of the issue, they said they didn't see a problem.now, we have an unknown message that says "service shifter".this came after the van was sitting and we got in to start the vehicle.it wouldn't start.had to wait for a tow.the power windows, doors, hatch won't work but the radio and communications systems work fine.
At least 6 times in the past 8 months the vehicle has failed to start. It behaves as if both batteries are dead. After using a trickle charger i can get the car to start. It's been returned to the dealer numerous times. Each time they report that they charged the batteries and everything is fine and chrysler will not let them replace either battery since "no error code is reported". Supposedly they checked the charging system as well as looked for a parasitic draw and found nothing. We are afraid to use the vehicle lest we get stuck far from home. In desperation i replaced the main battery at my expense. In all cases the problem occurred when the vehicle was parked in our drive. Some cases overnight and others after returning from an errand run.
Transmission shifts very hard coming out of first. Sometimes when the transmission shifts hard it throws a emergency brake, which causes the vehicle to stop. No matter at a 20 mph or 50mph. Not a safe vehicle for a family. Sliding doors will lock up at times and will not open or shut. Also, the navigation screen rather it's the radio, nav, air shuts completely down/freezes up along with the tvs at times.
I had a problem with the electronic injection for more than 3 times, and a piece that was solved was replaced. A short time later, on my alternator, it had to be changed. Now i'm having trouble with my air conditioner, which freezes and stops to freeze suddenly. Probably an electrical problem or some part that does not start and does not start the compressor.
Engine shuts off and prompts to put car into park to restart while driving
Engine stalling when idle or during take off but quickly restarts when putting it in park. At times it goes directly to park on its own after shutting down. Recently the vehicle lost power while driving around 50 mph. I coasted to the stop light put it in park and it restarted. Loosing power completely after stalling but after a few minutes of waiting it restarts. Shift service warning appears but resets before taking it to dealer. Often shift indicator lights don't work but will after the car restarts hours later. Windows go down on their own while driving.
The contact owns a 2017 chrysler pacifica. The contact received notification of nhtsa campaign number: 18v395000 (electrical system, equipment). The dealer (lawley dodge chrysler jeep ram, 2750 us-180, silver city, nm 88061, (888) 706-9179) was contacted numerous times, but the contact received no response from the dealer and had been unable to schedule an appointment for the recall repair within a reasonable time frame. The manufacturer was contacted to determine if the part was available and to be referred to an authorized dealer to schedule the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The screen for radio and all other electronic info keeps flicking from one screen to another the whole time the engine is running. There is no way to turn it off, and it is very distracting while driving. At night time, there is no way to keep it from distracting the driver, and i have an epileptic child in the car with me, and that blinking screen has the potential to cause a seizure. The dealership charged $183 to do a diagnostic and said it was not fixable, needed a new screen, costing $1100. I have since researched it and it seems that a lot of 2017 pacificas have this issue. I don't have $1100 to fix it, and i can't turn it off, so it is a very dangerous car for me to drive. I believe chrysler should fix this issue.
While driving my 4 year old son the other day the vehicle just shut off and it flashed "turn to p (park) to start engine"- this freaked my entire family out. I do not feel comfortable driving this vehicle anymore.i am up to date on all my maintenance and recalls. I have also been experiencing a "bucking" when you turn the vehicle and accelerate. It is as if the transmission is slipping. I am so frustrated and feel like i wasted $36k of my hard earned money.
When closing the driver side sliding door, it bounces back open one to multiple times before latching shut 90% of the time. We confirm there is nothing in the way of it closing. We have taken it to the dealership under warranty multiple times and they always state it cannot be replicated.also, on the passenger side sliding door if something gets in the way it will only open a small portion versus opening all the way up or shutting completely. If a child puts their foot up, the door will stop without opening back up. There is no alert/warning on the dashboard and you easily drive away with the sliding door partially open, very dangerous. Another item, if you leave a back door open, the van will allow you to put it in gear without manually taking off the parking assist or again notifying you there is an open door. It will not do you any good to send pictures but i can certainly send a video. This is been ongoing since april 2018 when we purchased the vehicle initially.
Vehicle stop running randomly.stopped running while on road.how to completely stop put in park to restart period safety issue big time
The contact owns a 2017 chrysler pacifica. The contact stated that while driving or while accelerating, the vehicle intermittently lost power. The contact also stated that an abnormal sound came from the steering wheel after going over a bump in the roadway. There was no warning light illuminated. Additionally, the alarm activated independently on several occasions. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the failure was due to a power steering assist fault. The contact was advised to take the vehicle to an authorized dealer. The vehicle was taken to normandin chrysler dodge jeep ram fiat dealer (900 capitol expressway auto mall, san jose, ca 95136) and the contact was informed that the vin was not under recall. The vehicle was not repaired. The manufacturer was not made aware of the failure the failure mileage was approximately 60,000.
The contact owns a 2017 chrysler pacifica. The contact stated that the door push button failed to open the door from inside the vehicle. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. In addition, the vehicle was serviced per an unknown recall. Afterwards, the vehicle failed to start, the steering wheel was difficult to turn, and all the warning indicators turned on and off. The failure recurred twice. The vehicle was previously serviced per nhtsa campaign number: 19v348000 (electrical system). On another occasion, while driving, the steering wheel seized and a warning indicator illuminated, indicating to park and start engine. The engine failed to start. The vehicle was towed to lone star chrysler dodge jeep ram (8811 interstate 35 access rd, san antonio, tx 78211, (210) 828-1515) where multiple inspections were completed. The contact was unaware of the diagnostic results. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number: 63275357. The approximate failure mileage was 22,500.
While driving down the road my vehicle experienced complete loss of power.i had to manually steer it to the side of the road.after several minutes it restarted and ran fine. This happened right at 6000 miles and again at 6973 miles, same scenario with both.the doors and radio is also acting odd.i beleive there is some sort of electrical issue.both times before the vehicle powered down i was going 70 +miles an hour, heat came all the way on and power shut down. My star # is 1728582.chrysler told me maybe i was driving to fast????vehicle us only 3 months old.dealership confirmed they had another pacifica in the shop for the same reason...updated 11/07/17 updated 11/09/2017
When using the key fob to remotely close the rear driver side sliding door or the overhead button to open or close the door or the button adjacent the door itself, it will close for only a brief moment and reopen itself on average, 2-4 times after the initial attempt to close it. Two separate times the door has suddenly opened while the vehicle was parked, motor running, without any button or remote being pressed. Super scary.
Was involved in a passenger side impact collision while in motion on a city street and the side air bags did not deploy.in fact as a result of the collision, all electronics when haywire.windows would not roll up/down, display on radio said something like no service, lights were blinking, and the car would not turn off.impact occurred just behind the passenger front wheel and all the way to the rear wheel.seems like the electronics could be better protected in a side impact collision.luckily, there were no passengers on that side of the van.i was actually on my way to pick up the kids from school.
I purchased my new vehicle and inside of 2 months i had two major problems. I went shopping and when i arrived at my destination and tried to park the car would not shift into park. No matter how long i waited or slowly or quickly i turned the shifting knob it would not shift into park. The parking break was also behaving strangely and would disengage on it's own as i tried to troubleshoot the problem. I had to keep my foot on the break pedal to keep the car from rolling away. My husband and i decided to try turning the car off in the hope that the matter would resolve itselfand that is when we discovered that the car would not shut down. No matter what we did it would not turn off or shift into park. We immediately drove to the dealership and dropped the car off since we had no idea what else we could do and it was a tremendous safety issue.today september 20, 2016 i experienced another electrical parking problem. While i was driving in very light traffic and a safe distance away from other cars the emergency breaking alarm went off. I was in the middle of crossing an intersection when the alarm started blaring and "break" flashed in large red letters. In my opinion there was no reason for that warning and i feel that this issue might be somehow tied to the other issues listed above. The first issues occured on 07-10-2016.
The power steering would go out, a notice would come up stating " power steering unavailable", then the power steering would work for about 60 seconds and go out again and then repeat the problem. This just starting happening on 4/10/21. We had just gotten into the van and started driving, we went about 1/2 mile, it happened a total of 4 times. We turned around and brought the vehicle back home and it happened 2 more times
The car simplywont start. Check engine light turned on, service abs, service esc, parking brake unavailable, power steering unavailable. The power doors dont work. Shifter is lockedand the auto park brake was locked. The car wont even shift to neutral so it can be towed.
Hard shifting - going from 2nd to 3rd gear the van feels like it wants stall out and then all of a sudden a hard jerk(feels like you were hit from behind) then a loud knock and it drops into gear and takes off. Most often happens when in stop and go traffic.sometime happens when just taking off from a red light.i have brought the van into the dealership over 8 times in the past 12 months, we have been able to duplicate the problem with the mechanic and chrysler care first tells me it is the adaptive transmission control trying to adapt to my driving habit so its the way i drive, then they tell me that is the way the van was designed to operate since we able to duplicate the problem in the same van but a brand new model that was on the lot.then they tell me there is nothing else they can do.
There is an ongoing issue with the driver side sliding door. It continues to open itself back up after closing.it will be almost closed all the way and then will beep three times and open back up..there is nothing in the door jam or way of it closing. We have wiped cleaned and vacuumed it, and dealer found no issue. It happens daily.also at times the sensor does not detect an entire body of my child when closing and will close on the child if they don't move in time.
Drove top speed of 20 mph because i was on base. Came to stop at stop sign to turn onto maryland ave to exit the base. Started to accelerate to turn left, mid turn, van shut off/died, error message of put car into park and then vehicle speed too high(something along those lines) flashed. Wouldn't turn back on for about 5 seconds. Note: 2 children as passengers at the timebattery replaced nov 2019-due to same problem/electrical issuestransmission replaced jan 2020 due to ongoing issue (warranty covered)
Two issues. Vehicle randomly hard shifts. Sliding passenger doors will re open after closing
While driving the vehicle it turns off and comes to a compete stop. The screen on the dash reads must place park in p to start. I have to then place the car in park to start back up again.this has happened 3 times in 3 months. The vehicle loses all forward motion and shuts off. Every time it has done it it has been while excelerating from a stop sign on a city street. The cause of this seems to be with the transmission as the vehicle stutters just before it stops.....updated 11/03/17 updated 11/9/2017
I have had multiple electrical problems with my 2017 pacifica that began roughly one year into my 39 month lease (currently 22 months in). The auto start/stop indicator and a message saying the hood is open when it's not repeatedly shows on the dash when driving and when stationary. These issues were supposedly "fixed" twice now with a third appointment in a few weeks (takes forever to get in to the dealer and i'm fed up with having to rent a vehicle while the dealer "fixes" the problem). Also, the car has stalled at least 10 times in the past year, most recently yesterday, which requires me to shift to park and restart the vehicle. This too was supposedly "fixed" each time the dealer had it in the service dept. I was very lucky that the car was sitting idle at a red light or stop sign during each of these occurrences. I would hate to think of what could happen if i was driving at any rate of speed and the vehicle stalled.additionally, the battery indicator has come on twice now in the past two days, which suggests the battery isn't charging right. However, i checked the battery via the vehicle information section on the dash and the battery is running appropriately. I will continue to monitor that as well and have the dealer check it at the appointment in a few weeks. With all of that being said, these problems should not be occurring in a vehicle that is not even two years old! these are safety concerns that have the potential to cause serious harm to the driver/passenger of the pacifica as well as innocent bystanders. It is noteworthy that i currently have 21k miles on the vehicle. These issues began around the 12k mile mark.
On 6 different occasions my 2017 chrysler pacifica has shut down while driving.the car is in motion and the engine turns off.the screen displays "put car in park and press start button".at this point the car is coasting along the road.you have to attempt to get off the road and put the car in park to restart.the car does restart, but this is highly dangerous.my vehicle is currently at the dealer where i am being told they are unable to duplicate the issue. ...updated 10/25/17 updated 10/27/2017
The contact owns a 2017 chrysler pacifica. While accelerating from a stop, the vehicle jerked. On some occasions, the vehicle would shut off in the middle of traffic and restart. In addition, the "auto stop" indicator was illuminated. The vehicle was towed to fox hills chrysler jeep (734-892-2220, located at 111 ann arbor rd, plymouth, mi 48170) where it was diagnosed that the battery needed to be replaced. The manufacturer was made aware of the failure and referred the contact to nhtsa. The vehicle was not repaired. The failure mileage was approximately 21,500.
The start/stop icon appeared on the dash and alerted that the system is not working. It was taken into dealership where they said the auxiliary battery was dead. Auxiliary battery was replaced but light did not go off. Taken back into dealership and was told that it takes time for it to charge and alert should go off after driving. Alert did not go off and was taken back to dealership where they said that the battery system is not charging. Had to reschedule another diagnostic appointment for next week as they did not have time to fix it. None of this covered under warranty as 2017 pacifica has 45,000 miles. Also alerted the dealership about the 'hard stop' jerking that occurs at shift change around 15-20 mph intermittently. They said that this could not be investigated due to the auxiliary battery not functioning.
We took a 7 hr trip in our 2017 pacifica on sat back home from vacation. The next day we drove to a local movie theater. We observed several warning lights appear for no reason. The next day the van would not start. Both batteries are dead. We used a battery charge to charge main battery but it would only charge to 11,6 and will not start the van. We tried jumper cables. Nothing will start the van. When roadside assistance came to tow the van to the shop the manual park release did not work and the rear tires were locked. Something is seriously draining the battery as soon as you take it off the battery charger. Something in the computer is sucking all the life from the battery. Very frustrating since i just took the van into the shop a couple of weeks ago to get the fourth recall issue fixed.
Vehicle shut off on my 7 times already 2 on highway and 5 on streets. 2 on highway was driving around 65 mph when dash went off all lights went off no power steering or hazard light function. Had to pull over to median at a complete stop. The others were variant from coming to a stop all the lights shut off the gauge needles went crazy. And the others were driving at lower speeds. The worse is trying to muscle onto a parking lot or median with no power steering or lights
I believe that my situation is identical to an issue that chrysler has already recalled, but i was told by the service at the chrysler dealership today that my car is not included in that recall. I was driving down the road, had to stop at a stop light, light went green i moved forward at 10ish mph to take a right hand turn, as i was turning my minivan lost all power. The car literally shut off while i was driving. I tried to pull off to the side of the road and break. The car system indicated to me to put the car in park and restart the car. I did so, when attempting to turn the car back on the car stuttered a bit but then successfully turned on. I was able to drive home. I drove the car to the dealership this morning. I expressed extreme concewrn that this issue was the same as the one that was in the news about many 2017 chrysler pacificas. They did not even seem to be aware of the recall which seemed shocking given the issue. And when i pressed they said since they couldn't replicate the issue and it was not a car identified in the recall that there was not much they could do. I escalated the issue to the manager and am waiting to hear back. I am very nervous about driving the car now, i had my 3 young children inthe car when the issue occurred. If they refuce to fix it based on my discussion with them i am not sure what my next steps are supposed to be.
Pacifica stalling recalli am writing this email to inform you of an issue we have had with our brand new 2017 chrysler pacifica touring.leaving our in-laws the other day, which mind you is directly across the street, we got to the end of the driveway to stop and look both ways ;) and the auto shut off engaged. When we released the break the car never turned back on and but stalled and rolled into the street, park break engaged and left us in the middle of the road. We tried pushing the button to turn the car back on and nothing...the car was still on but not running and wouldn't start.after disconnecting the battery and reconnecting we were able to start the car but none of the gears worked... No gear would engage when turning the knob, the emergency park brake would not dis-engage.we disconnected he battery one more time... Meanwhile still sitting t-boned in the middle of the road, waited about 30 seconds and reconnected at which time we were able to restart and turn the knob to low (no other gear would work and the park brake was still engaged, but it moved enough to get us out of the road and into our own driveway.we shut it off and called the dealership who towed it to their garage.they said they flashed the auto shut off feature and have not been able to replicate the problem.i feel it necessary to report this incident as it seems there have been many complaints of this vehicle stalling with no recall. I am concern this will happen again and maybe next time i won't be so luck to be stranded in the middle of the road on a slow christmas morning. Please advise me as to where and what i should do next. I will be picking up the vehicle (which i love by the way) tomorrow and crossing my fingers. Thank you for your attention to this matter.sincerely,[xxx]vin# [xxx]mileage 1200information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Bought new, currently has approx. 1200 miles on it. Van has stalled while driving multiple times while showing error messages including "stop/start unavailable, service stop/start system", the letter a! with an arrow around it. When van stalls the gear knob flashes in "d" or drive mode. Taken to service for first incident week of 4/16, dealership replaced the ecm. Picked up vehicle on 4/18 and stalled again on 4/22 and 4/23 while showing the exact same error messages. Towed to dealer on 4/24 and they kept it until 4/30 with no fix as they said they could not replicate the errors or stalling. Picked up the van on 4/30 and the vehicle stalled again and exhibited the same error codes while not even a quarter mile from leaving the dealership. I pulled over, put the van in park, started the van again and took it back to the dealer and the onsite manager took a picture of the error code a! and it is still in service for the 3rd time. I have pictures and videos to support my issues. This vehicle absolutely stalls while driving. I have notified chrysler corp directly and they are monitoring the service done at the dealership.
The contact owns a 2017 chrysler pacifica. The contact received notification of nhtsa campaign number: 18v049000 (engine and engine cooling, electrical system). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (alfa romeo of huntsville, 6523 university dr nw ste a, huntsville, al 35806) and was referred to the manufacturer. The manufacturer was made aware of the issue and referred the contact to the state's attorney general's office. No further assistance was provided. The contact had not experienced a failure. Vin tool confirms parts not available.
The drivers side automatic sliding door will pop back open onceit closes. At approximately 30-40 mph the transmission will slip and it is sounds like a popping noise.
2017 chrysler pacifica, 33'400 miles- hesitation after placed into/ shifting gears from a stopped position, 5-10 seconds until the car jerks into gear from release of break pedal to engaging in selected gear. Heated steering wheel feature only works intermittently, whether selected from settings with start or manually selected, all controls from steering wheel go out periodically after the vehicle has been in motion, will not work at all, including radio controls, cruise control button, u-connect button, vr button- not even the illumination of the controls works when this happens. Usually after the car has been in motion for at least 10 minutes. Has happened several times, but comes back on at random intervals while driving. Has only happened on short trips. Unknown cause. Purchased vehicle used with 20k on it may 30,2019.
Vehicle stalling due to dead battery according to dealership. Vehicle stalled while driving. I was able to start it again after coming to a stop, but it took 3 times pushing the start button before it turned over. Had the vehicle towed to the dealership to run diagnostic and they concluded the battery was dead and no other malfunction was reported.
My touch screen is unresponsive three fourths of the time that i try it.you are going to make me put a specific date here but that does not apply because it's been since the beginning and here i am and it right now and it's doing it again.
While driving 60mph on i-55 on dec 26, 2017 with my sick newborn baby in the van my 4 month old 2017 pacifica stalled on me in the center lane of the highway. I was not able to press the brakes nor steer the car. I somehow managed to move over to the shoulder by jerking at the wheel i barely made it on to the shoulder and the van shut off completely and lost all power. I called roadside assistance only to sit on hold for over 20 mins. I then called the dealership back and they sent a private tow truck out to me. Overall i sat for 1.5 hours before help arrived. I was extremely cold and afraid for our safety as semi trucks and cars swerved around me. The van was taken to the dealership and they are reporting that the alternator went out in addition to issues of several electrical codes that came up. Again, this is a brand new van that i have only had for 4 months. I called fca on 12/26/2017 and 12/28/2017 to follow up and i am still waiting on a call back.
The uconnect system has gone out in my car ( screen goes black) over a dozen times in 2 years.we are unable to use features such as backup cam, temp contols, navigation, radio etc.it has been to the dealer 6 times and no permanent fix has been found.last week i re-set the fuse in order to get it to work.
Check engine light is on wont go off mechanic says its an electrical problem and to let manufacture know, van had been making weird sound when brake applied, dealer said it was brake dust and all was okay, but sound still persisted and now a year later its much worse the brake system has malfunctioned and brakes do not work when trying to stop, i have to apply brakes multiple time slowly and even then sometimes still not able to completely stop, took to a mechanic and two separate mechanics stated that its a manufacturer error that they cant even fix , have to go to work only car i have but i am more at risk , while driving i have to drive slower then speed limit , avoid going downhills and some time have to run red lights because i cant stop . It is so scary and i feel helpless because i cant afford another vehicle, still having to make payments on the van and at this time trying to trade it in but with the brake problem its putting me at a loss
Drivers side sliding door was repaired once due to not locking and opening when parked or when driving, dealer replaced auxiliary battery and reprogrammed. Again i have an issue, my main battery died for no reason. Chrysler roadside jumped my vehicle and know the door has the same issues with the drivers side sliding door.now the door wont work properly and the rear locking mechanism is not pulling the door in to lock it, i had to apply pressure to help it engage the mechanical lock
The vehicle shut off as if the "key" had been turned off in the middle of traffic while moving, on the highway accompanied by the message "shift to park" my wife shifted to park then restarted it, the vehicle continued to repeat this multiple times until she was able to make it to an exit ramp and park in a safe area. This is the second time this has happened in the span of about 8 months. It has been to 2 dealers, both times we where told that no codes where stored internally therefor they didnt know what to repair. Our van has been modified for a wheelchair for our disabled teenager because of this we have no choice but to keep driving it in this condition. Not to mention how undependable it feels.
Right sliding door does not close on own.it stalls out and has to be manually closed.this problem started in october 2017 and continues to the present.
The contact owns a 2017 chrysler pacifica. On several occasions, the vehicle would not start. In addition, after pressing the start button, the doors locked but could not be unlocked from inside the vehicle. The vehicle was towed to the dealer, but the failures were unable to be duplicated. The vehicle was repaired. The manufacturer was notified. The failure mileage was 3,200.
The main problem is, my car does not start,the battery is dead and if ijumpstart their carit dies as soon as i shut the ignition, i spoke with a few people with the same car and they all have the same problem i called chrysler roadside assistance that's on the warranty and they save thatno chrysler dealers willacceptmy car before two weeks,the first timeit broke down i was in the middle of driving on a busy street, idropped off mywife and helped her unload onload and then the car did does not start some of my friends told me their car stoppedin the middle of driving also my transmission jumpsgearsin the middle of drivingit?s a new car with a warranty but no one to talk to ...
Couldn't start my car in the morning, got a jump and it started,(this is the third battery i have had with this vehicle and it's only a 2017) after driving out of my neighborhood it shut down, no lights, couldn't put into park or neutral and couldn't open the doors...
While driving with my family, including three small children, the vehicle shut itself off. No electrical, power steering, power brakes or engine. I was able to get it started again after coming to a stop. Afterwards the screen said that the start/stop system was disabled.
On tuesday 7/31/18, as i was slowing down to turn onto a neighborhood street, the electronic stability control active warning light came on, a warning that lane assist was unavailable flashed on the dashboard, and the blind spot sensors on both side mirrors turned on with a warning message that the blind spot assistance was unavailable.after about an 1/8th of a mile, i slowed to a stop sign and the brakes started to feel tight as if they were locking.the screen on the dashboard went blank and the gauge speedometer was not registering.i was able to make a slow left turn and then an immediate right turn into a driveway, but as i came to a stop the brakes were completely locked up and nothing was working as if the engine had turned off.i had to restart the vehicle twice for the dashboard to come back to normal.had u64 - reprogram powertrain control module and u50 manual park release recalls performed 7/25/18.
Stoped at a traffic light, the engine auto shut off like normal at a light, but when green light came and gas pedal was pressed, an alert popped up on dash saying parking was engaged. Put into park and tried to release parking brake parking brake actually engaged. Could not disengage afterwards, foot brake was held while attempting to disengage parking brake. Tried turning vehicle off and on with no result 1st time. While engine on, tried to reset parking brake again, holding foot brake, no joy. Drive selector would not switch to neutral in order to move vehicle off road. Turned vehicle off and on again, then was able to reset parking brake to off and finally put vehicle in drive.
The contact owns a 2017 chrysler pacifica. While the vehicle was stopped on an incline, the engine shut off. As the contact attempted to release the brake pedal, the vehicle rolled backwards without warning. The contact also stated that the vehicle shut off in the middle of traffic. The vehicle was taken to chrysler jeep dodge city of mckinney (972-569-9650, located at 700 s central expy, mckinney, tx 75070) where no failures were found with the vehicle. The manufacturer was not made aware of the failures. The vehicle was not diagnosed or repaired. The failure mileage was approximately 10,000. The vin was not provided.*asconsumer stated eliminating the standard spare tire to reduce weight in the vehicle has caused a safety issue as most tire problems cannot simply be fixed on the side of the road with a patch kit.auto on/off system. Tire patch kit provided with vehicle instead of spare tire during emergencies/tire blow out/ flat, exceeding difficult to use especially for a family vehicle. Kit only works when damage to tire is in a specific place and accessible.'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Had the car for 23 hours. Less than 5000 miles. After pulling the car to the end of the driveway and 3/4 of the way into our road it began to shake violently, so much so that one of our daughters burst in to tears (the one that never cries). The shaking lasted some time, along with grinding noises. The car flashed a dozen different codes as well as indicating that the parking break was not available. The van was completely dead in the road with five children inside and cars having to swerve around to make it through the nearly blocked road. The van would not respond to restarting in any way. We quickly tried to remove all five kids as safely as possible. After calling our dealership they told us we needed to call chrysler service and towing. After waiting over an hour, with the car in the middle of the road, the tow truck arrived. The tow truck driver was able to replicate the violent shaking and stated that someone "really screwed something up with this van." he could not put the van in neutral because of the malfunctions and had to use slides to get it on top of the tow truck. We had been heading to the freeway and i can only imagine what would have happened to our family if this had died on the freeway with an 18 wheeler behind us. We easily could have all been killed. Where we live, the large trucks fill the freeway and from other stories we've been reading about failure of chrysler pacifica hybrids (and there are a lot of them) vans are dying in the middle of roads; a potentially deadly problem. Chrysler dealership has no idea what's wrong or how to fix it. Corporate is not returning calls
The auxiliary battery failed which caused my start/stop system to disable which in turn caused my electronic stability control disable also. I have had the car just over a year with 55,000 miles on it.
Stopped vehicle and van automatically went into park.occasionally vehicle will not start when brake/button pressed.radio goes on by itself frequently while driving.while driving, parking assist went off by itself.
Vehicle was being driven at approximately 35 mph when it spontaneously became extremely lower on power and lost all power steering along with numerous error messages and dash lights being illuminated.the van was able to be driven into a parking lot where it was restarted and driven through the lot.after approximately 30 seconds the van had the exact same issue but this time was not able to be restarted.martins chrysler of untion grove wisconsin came and picked up the vehicle.the owner of martins said the vehicle started but then he experienced the same issue we had.aside from some start/stop and electrical/charging system error messages previously there was no warning at the time of this incident.we've had the van in before for these error messages but the dealer never found the cause of the issue.
My car on occasion had been feeling like it was cutting out, i thought i got some bad gas so i switched stations and noticed it less. Then about a month later, it just turned off in route. I was at a four way stop accelerated to go and it started out, i made it into the middle of the intersection and the car turned off. It gave a notice by steering column that it needs to be in park to start engine or something. It did it with about 13,000 miles on it. I was able to start the van after i put it in park with foot on brake and continue on. It happened so fast i was not sure what went wrong? now i read that many have had this happen as well. I am fearful now it will happen when i am going higher speeds, etc. This needs to be fixed!
I have had my van for 4 times at the shop with electronics issues transmission shifts hard when i put my car on parking or try to turn on my van it will but act funny all the lights start on like engine light power abs airbags don't want to go forward sometimes my car has 52,00 miles o pay every month my payments in time is going to be christmas soon i just will like my car to be fix so i can see my dad that is not doing to good please help i am frustrated tired i had call the dealer ship were i left my van for four times called and left a message one week ago never got a call back i have been waiting for a call nothing from them finish calling them today and finally someone answer i made and appointment today first they wanted to give me one for next year after i said that i had called and no one return my call they said we can check the van on the 21 so you can use a loaner vehicle i promise my dad i will be able to see them for christmas know with this issue and paying 900 dollars every month for the van i can't afford to buy or rent a car during this time i am tired frustrated and o don't know what else to do to resolve this issue please help. I just use the van to take my kids to school and go home do grocery and visit the family.
This is follow up to complaint # 11279161 and #11279427. Went by dealership today, they gave me list of codes they found pcm p152f, pcm p152e, ics b210d16, ics b21dd84, rfh c007700, esm pp060700, ddm b21dd84, ddm b210c16, ddm b286015, pdm b21dd84, pdm b210c16, pdm b286015, msmb21d21, plgm b210d21, plgm b21dd16, rccc b219916, and rccc b21dd84. Also told me they were checking tsb 08-099-18 rev a, something to do with front usb ports. I also was told when they firstplugged in hand held scanner it showed bad auxiliary battery. They did full diagnostic and got all these codes. Still not sure what problem is. My other question is when my vehicle died no other lights came on other than the ess warning light. Also i have not gotten any other warning lights when engine shut off.
My 2017 chrysler pacifica lost all dashboard power yesterday which meant no heat, etc. I was going to bring it in to the dealer this morning but the power doors weren't working and it wouldn't start. A few minutes later everything electrical shut down and now it's completely dead. Seems there are many cases of issues with this make model year.luckily it died when stationary.
Transmission is faulty; will often times struggle to accelerate, resulting in a lag off the start. Also experience extremely hard shifting during acceleration. Vehicle has been to the shop multiple times, yet each time they "aren't able to replicate" the issue; dealership advised chrysler is aware of this issue, but there is no fix, so they simply give back a defective vehicle. This isn't safe for my family and is unacceptable; apart from the power train, there are further a/c, electrical, and craftsmanship issues, all of which are now out of warranty, leaving us stuck with an unreliable & unsafe vehicle.
Sometimes is giving parking brake sign and will not change when you turn the knob to change to another level .say from p to d andvice-versa.when you drive continuously that way, it drain out the battery.i can conclude that it has both electrical battery problem and the parking brake problem
My wife was driving home from work and slowing down to approach a red light. As she was slowing, the vehicle experienced total systems failure. The touch screen display became scrambled, steering was unresponsive and the vehicle slowed to a stop. My wife was unable to accelerate, shift gears or turn the vehicle off. Three police officers pushed the van into a nearby parking lot. During this time no one was able to turn the vehicle off or shift gears. Finally, the car essentially rebooted itself and all systems seemed to return to normal. The car was towed to the dealership on 10-27-17, 12 days after purchase with approximately 400 miles. The car has been at the dealership for 6 days now and no problems have been found. They have not been able to recreate the problem and no error codes were found. This means the car has now been in the shop for 1/3 of the time that has passed since we first drove off the lot. This failure is disturbingly similar to numerous other complaints that have been filed. Thank goodness my wife was slowing down when this happened or it could have caused a serious accident and even death. I refuse to allow my wife or children back in this vehicle with something so catastrophic happening after so few miles. I have opened a case with chrysler and waiting for them to get back to me. I hope a formal investigation is started soon and chrysler acknowledges the issue to protect the safety of everyone.
I was stopped at a stop sign, and when i tried accelerating the vehicle wouldn't move, it has just shut off, when i tried turning it back on, after putting it in park it wouldn't turn on. Luckily someone helped me push it out the way, and after waiting 10 minutes, the vehicle just started back up normally.
I purchased a used 2017 chyrlser pacifica and could not get my uconnect to work.i found out that the previous owner maintains the uconnect access account until they cancel it.they can unlock, start and if wanted steal my car using their cell phone.uconnect does not cancel the account when the car is sold so the previous owner maintains the account until they cancel it.this is very dangerous as the previous owner can effect the operation of the vehicle without the new owner's knowledge.
We have had multiple issues with our 2017 chrysler pacifica. The first issue is when we accelerate between 10 and 20 mph our vehicle revs up and jerks really bad. Literally feels like you have been rear ended. It is like the gear is slipping or it can't find the next year to go into. Another issue we are having is with the drivers side sliding door. I usually have to try to shut it multiple times for it to stay shut. On multiple occasions i have had to hit the button 3-4 times for it to stop popping back open. The last issue is our start/stop feature. It has completely stopped working and it shows a code on the dash. These are all issues we have been dealing with for months.
So many things are defective about this vehicle.yesterday the engine shut off while i was driving!..updated 10/30/17 updated 11/13/2017
Vehicle "jerks" when automatically shifting.this happens at slow speeds, while in motion, on city streets.has been taken to dealer, and was told nothing could be done unless the "check engine" light was on.passenger side sliding door will retract as if something is blocking its track when there is nothing there.paint is bubbling on the hood
Vehicle started having issues starting, the vehicle would not start once the start button was pushed. Once it did start and put into reverse or drive the vehicle would not move. I would have to turn the vehicle off, and on again several times before it would start. The vehicle would shut off and then turn back on while on the interstate whenever speed was reduced. The headlights would spontaneously shut off at night while driving, and could not be turned back on. The inside dash lights would also turn off making for a very unsafe situation. The air control also did not work properly. It would be very hot at 68 degrees, and would not blow a steady flow of air. It will speed up then slow down....
Steering wheel gets stuck on turns even slight ones have to pull it in correct direction. Lights on dash go off as i drive at night is terrible. Side sliding doors, back door have opened by self as i approached vehicle. Radio volume used to go up and down, same for the parking brake as i parked, it also while driving makes loudbunk noise andas it sholts like whip lash to my neck and spine. The tires loose air right away. Most important is steering and sholt. I drive for a living and these are so dangerous. Dealer in homestead acknowledged issues, but still same was told was fixed, yet i was to be charged to jyst have it checked $120, worst service ever at all 3 different dealers, customer service is terrible wait time for oul change is over 2 hrs one time. Am totally dissatisfied with this vehicle. The only good thing is the drop sests but i almost got squeezed in while moving about no sensor stops it.
Speedometer not reporting correct vehicle speed. While barely touching accelerator vehicle reported me driving 67 mph. I was driving according to speedometer 47 mph, i was pulled over by an officer who stated i was clocked at 67 mph.
I was driving on a highway (with my kids in the backseats) and suddenly (for no reason) the vehicle lost all electricity (including, power steering, engine, headlights, dashboard lighting). The dashboard only said "put car into park and restart." thankfully, i was able to pull over partially onto the side and restart the car after it was in park. (this happened a second time a few minutes later but in that case the electricity came back on itself after a few moments.) this was a scary and dangerous experience.....updated 11/03/17 updated 11/09/2017
Electrical system began acting erratic. When parked, the car would not initially "push to start" and when it did start it displayed errors to "service shifter," "service parking brake," "parking break unavailable." on the drive, while in motion, the air conditioning began to increase and decrease in power/speed without driver input. The vehicle then turned off on the highway. After restarting and making it home the car had difficulty turning on again. The sliding doors and lift gate were also saidto be "unavailable."
Engine, lights, and all electrical shut off twice.the first time we were stopped waiting to make a left turn.we were able to restart it right away.the second time we were making a right turn off of a busy road onto a side street and got about half way through the turn when everything shut off and we were not able to restart it.this was scary and very dangerous fortunately the van rolled sufficiently to get off the main rd. We tried to push it further but with out electric we were not able to release the parking brake which turns on when the engine stops. We were finally able to start it with the help of a portable jump starter that we always carry in the vehicle. We took it to the dealer and they were not able to find anything wrong. I have no idea what the problem is but it involves a total electric disconnect that is possibly reconnected when an outside power source is introduced (jump starter) . I am afraid to drive it. I notice online several more of the same type complaints.the first was 12/26/18.the second was 1/6/19.
Power steering failing completely.started intermittently and was first advised that a 'low battery' caused a power spike in the power steering unit and they charged the battery. Then it happened more frequent and they diagnosed it to the power steering unit itself which took a week to replace.then two days later the power steering went out while entering a 90 degree curve at 35 mph. Afterwards i could sit idling, watching the voltage wander between 11 volts and 15 volts, and have power steering, but as soon as i turned on the headlights or foglights or put it in gear, the voltage would stabilize at 14.6-14.8 volts and the power steering would turn off.it's been a week and they just contacted chrysler.i'm at 15 days in the shop between failed secondary battery, and a major safety issue with the power steering and no end in site.when the power steering fails, there is practically no way to turn the vehicle unless you have significant strength in the arms.a normal sized woman would only have one recourse and that is to stop abruptly.this will lead to an accident.when the power steering went out on me at 35 mph, i had no ability to abruptly stop as i had a car immediately behind me.that would have resulted in being rear ended.if i hadn't been able to steer it by sheer brute force, we would have crashed into the trees along the road.when the vehicle was towed to the dealership the power steering would fail while sitting still, much less driving like it did when it first started.i have video of the power steering going in and out while sitting in the drive way.
A/c and heat fan will spontaneously increase and decreased power, dash lights will pulse brightness, dash will flash "electrical failure" "parking brake failure", and power steering starts to fail. Feels unsafe to drive
The contact owns a 2017 chrysler pacifica. While driving 70 mph, a warning message appeared indicating to stop the vehicle and pull over. All the warning indicators illuminated on the instrument panel prior to the failure. The vehicle was taken to bob howard chrysler jeep dodge ram (13250 broadway ext, oklahoma city, ok 73114) where it was diagnosed that the alternator failed. The vehicle was not repaired. The manufacturer was notified of the failure and filed case number: 33499447. The vin was unavailable. The failure mileage was 9,342.
The contact owns a 2017 chrysler pacifica. The contact received notification of nhtsa campaign number: 18v332000 (electrical system, vehicle speed control). The vehicle was repaired by griffin chrysler dodge jeep ram (961 e u.s. Hwy 74, hamlet, nc 28345, 910-582-1200). However, when the cruise control was set at 58 mph, the vehicle accelerated to 70 mph without warning. The contact depressed the brake pedal to disengage the cruise control. The vehicle was taken back to the same dealer and the technician was able to duplicate the failure. The manufacturer was made aware of the failure and stated that the cruise control operated properly on an incline. The failure was not remedied. The failure mileage was approximately 20,000.
Auto start/stop warning light illuminated on panel. No reason for this to turn on as car was in motion and option had been turned off.
The contact owns a 2017 chrysler pacifica. The contact stated that while driving at various speeds, the instrument panel failed to illuminate and the reading level failed to function. The vehicle was taken to a dealer where the failure could not be duplicated. The failure occurred on several occasions. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown. Updated 05/30/17*lj*as
The contact owns a 2017 chrysler pacifica. The contact stated that the vehicle failed to start after multiple attempts with several unknown warning lights illuminated. Roadside assistance was requested. The vehicle was jump started. The vehicle was previously repaired under nhtsa campaign number: 19v348000 (electrical system). The vehicle was taken to ganley chrysler of aurora (161 w garfield rd, aurora, oh 44202) where the contact was informed that the main battery and the stop/start battery needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the batteries were no longer covered under warranty. The failure mileage was 18,900.
The contact owned a 2017 chrysler pacifica. While driving approximately 35 mph, the vehicle suddenly shut off. The vehicle was taken to autonation chrysler (interstate 35, fort worth, tx) where it was diagnosed that the battery was faulty. The vehicle was not repaired and was returned to the dealer. The manufacturer was not notified. The vin and failure mileage were not available.
The contact owns a 2017 chrylser pacifica. The contact stated that the vehicle experienced a loss of power and the check engine warning indicator illuminated. The vehicle was towed to texan dodge chrysler jeep ram (18555 eastex freeway service rd, humble, tx) where the failure was diagnosed as a software malfunction. The vehicle was repaired. The manufacturer was not notified. The failure mileage was approximately 19,000.
Multiple times our 2017 chrysler pacifica has revved up, then stalled. The screen tells the driver to put the car in park. I did, then was able to put it in drive again. Sometimes it completely stalls, other times the rpm increases then the car decelerates and i cannot drive over 20 mph. This has happened while driving slowly at an intersection as well as driving on a highway.
While the car was in motion at approximately 20 mph on a city street i lost all power and car turned off, steering locked and was able to coast half off the road. Car still said it was on and in drive but was completely off. Screen said "car must be in park to place in drive". Dealer has been unable to locate issue and released car to me. I feel extremely unsafe driving this vehicle. ..updated 11/06/17
Yesterday morning my battery voltage while driving was fluctuating to low erratically.when i tried to make left turn the battery voltage immediately dropped down drastically to point or cutoff and nearly caused a collision.it then jumped back up to 14.4v and held that consistently.a few hours later it dropped down while driving.the dashboard didn't have any lights lit and the battery strength was fine other than the erratic fluctuations.i googled and saw there was a recall for this issue on my vehicle type and year. Phone dealership to tell them my car was unsafe and performed erratically because of battery issue. Despite the article from may 2019 pertaining to this same exact issue, they said i didn't have a recall on my car. I did research and it showed the stalling i've experienced was due to battery connector issues. This morning i got into my vehicle just fine.turned on car and immediately the battery voltage gauge on dash was erratically fluctuating non stop forn10 mins and the car was sounding like it was shutting on and off on its own. The dash lit up and now a icon for emergency steering pops up and stays lit. All of this relates to the mandatory recall article in may 2019 but the dealership says otherwise.not feeling like dealer is being honest and has best interest of my safety. I attached pic in upper left corner of the emergency steering icon that stayed on as well as shows my battery charge as fine at that moment but was erratically fluctuating when i took the pic this morning
Car, with no warning, lost all acceleration while driving approximately 35 mph and flashed several warning lights on dashboard including electronic stability control, forward collision warning, service forward collision warning, and electronic park brake failure.in addition, the shifter knob light blinks and switches to 'p'.at that point, i can only drift the car to a stop.in my case i was able to turn the car off, then restart it and the issue did not occur again for another 4 days.after 4 days, the exact same thing happened, this time while i was stopped at a red light.took the car in for service and was told they performed a software update on the transmission and the car was fixed.i got about 1 mile from the dealer and the exact same thing happened while driving at approximately 30 miles per hour.drove car back to the dealer and they have the car now again trying to figure out what is wrong.
Sudden engine failure and power loss while driving.error messages displayed on dash indicating failure of electronic stability control and transmission, along with check engine light.this issue started intermittently, but became so severe that it would happen multiple times in a short <10 mile trip.to recover, the car must be stopped, turned off, and then restarted....updated 11/03/17 .updated 11/9/2017
While driving at 45 mph, vehicle shuts off without warning. Very dangerous as the car needs to come to a stop to restart. I was merging onto a highway which made matters worse. Van did a similar thing earlier in the daybut i was in park. Just shut off, no warning. At dealership now.
I'm in a parking lot getting ready to leave. Tried to start the vehicle and i received a service shifter prompt.it will not start. I've been here for 45 minutes.
Current mileage: 5560, my van is currently in shop for transmission related issues for the third time. The vehicle looses all the power all of a sudden in the middle of the road while driving. I have had this happen on four different occasions, couple times on highways and couple times on city streets, have to pull to a shoulder immediately (glad i could). Have to try 3 to 4 times to start the vehicle and sometimes even hard to turn the dial to get the van moving. On my first visit to the dealership they have mentions its tcm software issue, second visit they said it was tcm line issue, had to order parts and get it fixed, took 10 days. Now three weeks later have similar incidents happen and now the van is back in the shop, they said they have to order smoother part in regards to transmission and its on back order. I am worried about the safety of my family with this van, i have called the company and informed them about my concerns, i searched through the web to see if there are others experiencing the same issue and i have seen quite a few of them in the same boat. Seems like a known issue with this transmission. Not sure of the direction i need to go in this regards.....updated 11/03/17 updated 11/09/2017
Had auxiliary battery replaced approximately 5 months ago because the ess was not functionally properly. No problems until today 11/9/19 while on vacation in washington dc. The engine shutoff totally at stop light. Put car in park, depressed brake, vehicle started and ess warning light stayed on and no other lights came on, pulled out of traffic into parking lot and vehicle was slow to accelerate at first, turned vehicle off myself, let it sit a minute. Restarted vehicle with no problems and ess light was off.called dealership where i purchased vehicle and chrysler customer service about what happened. Neither on had any ideas or suggestions except to take to dealership. Dealership did say might be oil change was due or oil was low. Had oil changed about month ago. Said they had not received any complaints about this 11issue.
My van is constantly stalling... Weather its me taking off after a stop or driving through town my van is always jerking me around. I have taken it to the dealership multiple times but they have done nothing to fix the issue. Now my van wont start and multiple codes came on when trying to start my van. Something with my powersteering being locked, service electronic stabiliti control, service antilock break system, park brake temporarily unavailable and powersteering unavailable.
Vehicle started having issues starting, the vehicle would not start once the start button was pushed. Once it did start and put into reverse or drive the vehicle would not move. I would have to turn the vehicle off, and on again several times before it would start. The vehicle would shut off and then turn back on while on the interstate whenever speed was reduced. The headlights would spontaneously shut off at night while driving, and could not be turned back on. The inside dash lights would also turn off making for a very unsafe situation. The air control also did not work properly. It would be very hot at 68 degrees, and would not blow a steady flow of air. It will speed up then slow down....
On tuesday 7/31/18, as i was slowing down to turn onto a neighborhood street, the electronic stability control active warning light came on, a warning that lane assist was unavailable flashed on the dashboard, and the blind spot sensors on both side mirrors turned on with a warning message that the blind spot assistance was unavailable.after about an 1/8th of a mile, i slowed to a stop sign and the brakes started to feel tight as if they were locking.the screen on the dashboard went blank and the gauge speedometer was not registering.i was able to make a slow left turn and then an immediate right turn into a driveway, but as i came to a stop the brakes were completely locked up and nothing was working as if the engine had turned off.i had to restart the vehicle twice for the dashboard to come back to normal.had u64 - reprogram powertrain control module and u50 manual park release recalls performed 7/25/18.
All warning lights started flashing on the dash. Engine automatically cut off in the middle of the road. Started up car again and drove for a mile then engine cut off again in the middle of the road. Turned it on one more time and it would only go about 5 mph with throttle all the way down...updated 10/25/17 updated10/27/2017
The automatic start stop icon randomly comes on and makes it hard to accelerate.the check engine light came ontook it into chrysler for repairs and three days later it started again with the automatic start stop icon showing up.the vehicle is moving when this icon comes on and is in motion. It all started after i took it in for a vehicle recall and they said they fixed it. I am unsure of the recall date but i purchased the car in dec of 2017 and have taken it in multiple times.it has only 19400 miles on it.
Vehicle stopped starting - the following issues were being displayed. 1. Vehicle not in park, service trans stope safely shut off engine to engage park, service electronic stability control, park sense unavailable, service shifter problem. Unable to operate tail gate, unable to operate sliding doorsthe vehicle was in stationary modelwhile motion i am having issues when speeding up from 20 to 30 miles per hour the car stalls and then picksupcar was in idle state and suddenly the car stops responsing
It started with car not starting battery low , once it would start 1 of the windows rolls down by its self , when driving and stopping at a stop light, it would stall had to put it park to get it to start if lucky it would start right away . Once had it not want to start all the lights in the shifter were on ,and could not turn off or on had to unplug battery to be able to start .there was a red dot on the dash and it was saying ign stability failure was also having transmission kick with force like i got hit from behind
When taking off, my engine 'shifts hard', or stalls.i have had this to 3 different certified chrysler mechanics, with no luck getting it fixed.
Pacifica stalling recalli am writing this email to inform you of an issue we have had with our brand new 2017 chrysler pacifica touring.leaving our in-laws the other day, which mind you is directly across the street, we got to the end of the driveway to stop and look both ways ;) and the auto shut off engaged. When we released the break the car never turned back on and but stalled and rolled into the street, park break engaged and left us in the middle of the road. We tried pushing the button to turn the car back on and nothing...the car was still on but not running and wouldn't start.after disconnecting the battery and reconnecting we were able to start the car but none of the gears worked... No gear would engage when turning the knob, the emergency park brake would not dis-engage.we disconnected he battery one more time... Meanwhile still sitting t-boned in the middle of the road, waited about 30 seconds and reconnected at which time we were able to restart and turn the knob to low (no other gear would work and the park brake was still engaged, but it moved enough to get us out of the road and into our own driveway.we shut it off and called the dealership who towed it to their garage.they said they flashed the auto shut off feature and have not been able to replicate the problem.i feel it necessary to report this incident as it seems there have been many complaints of this vehicle stalling with no recall. I am concern this will happen again and maybe next time i won't be so luck to be stranded in the middle of the road on a slow christmas morning. Please advise me as to where and what i should do next. I will be picking up the vehicle (which i love by the way) tomorrow and crossing my fingers. Thank you for your attention to this matter.sincerely,[xxx]vin# [xxx]mileage 1200information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I've taken my vehicle to ocala nissan shortly after purchase and explained to them that the vehicle was jerking around 15 mph. They tested it and said nothing was wrong because the problem could not be duplicated. The next time i took it i drove with a service advisor and the vehicle did not duplicate. However on the way home it did. The advisor recommended me take the vehicle to be assessed @ my expense. I couldn't afford it at the time so i waited until an oil change was due. On may 15th chryster did an assessment and did not find a problem. They even drove my vehicle 19 miles! the advisor even mentioned that there were 'stored codes' on my vehicle, but did not do any repair! today may 19th my check engine light is on and my vehicle is slow to accelerate!
I brought my car into the shop on friday february 2, because i had experienced on 2 separate occasions a stall. Once when i was turning out of my subdivision, so thankfully at a slow speed, however, the car stalled in the middle of a busy road that i was turning onto. The second time, i was pulling into the gas station, decellerating at about 30mph. I had no idea about this recall, i just knew that i needed to get it fixed, as i have 3 children that ride in my car every day. Once i arrived to the dealer, i was notified that there were 2 recalls for my vehicle, and that they wouldn't be able to fix either of them until april. I have owned the car for less than a year, and am terrified to put my children in this vehicle. Chrysler has informed me there is nothing they can do for me. That they will fix it in 2nd quarter of 2018. This is not ok. 2 saftey recalls and chrysler is not doing anything about it. I know there must be others out there that are thinking this way as well, and that we can come together to get this taken care of. I will not wait around for my car to crash while i'm driving due to a stall and a recall that is not being fixed for 3-4 months.i am not impressed at all with chrysler and will make sure they are held accountable.
Electric panel fried. Driving all of a sudden on highway my power steering light came on jerked me to the right very hard and the in lane light pop on that's turned off in my van. And all of a sudden jerkedme extremly to the left. Good thing traffic wasn't going to fast i would of been dead. When ever you would accelerate it would do it again. I was trying to get in the slow lane to pull over.figure the car needed to beturned off and reboot computer. That didn't help as it proceeded to do it.so got off the highway. Car only has little over 28,000 mile s in it.
The vehicle electronics malfunctioned with the windows rolling down on there own. Following that the vehicle completely shutdown at around 40 mph locking up the steering, loss of power steering, engine turned off and would not restart. This occurred on the highway and this is the second time this occurred. The key fob will not work and the car will not start again. I can't even lock the vehicle. Luckily we had started to slow down and did not have to turn or this would have resulted in an accident with my kids in the vehicle. I will not be putting my family in this van again.
The vehicle has stalled in traffic when in drive and it will place itself in park. We haven't had the van a year yet and it had done this within 6 months of ownership. Recently it has done this at a stop light and then also at a slow down 2 days in a row.i looked the vin up in recalls but, it says incomplete. I hope that this issue can be resolved by chrysler soon.
While coming to a stop on a city street van loses all power and stalls after making a clicking noise. I have to put it in park and start the car again.*dt
Bought new, currently has approx. 1200 miles on it. Van has stalled while driving multiple times while showing error messages including "stop/start unavailable, service stop/start system", the letter a! with an arrow around it. When van stalls the gear knob flashes in "d" or drive mode. Taken to service for first incident week of 4/16, dealership replaced the ecm. Picked up vehicle on 4/18 and stalled again on 4/22 and 4/23 while showing the exact same error messages. Towed to dealer on 4/24 and they kept it until 4/30 with no fix as they said they could not replicate the errors or stalling. Picked up the van on 4/30 and the vehicle stalled again and exhibited the same error codes while not even a quarter mile from leaving the dealership. I pulled over, put the van in park, started the van again and took it back to the dealer and the onsite manager took a picture of the error code a! and it is still in service for the 3rd time. I have pictures and videos to support my issues. This vehicle absolutely stalls while driving. I have notified chrysler corp directly and they are monitoring the service done at the dealership.
Car shut down while in drive, 5300 current miles. I was driving in heavy traffic in nyc and car shut down, earlier in the day i was at a dealership in safford va and they performed software updates because the day before in florida windows opened and closed on their own in the front passenger side, cluster panel went on and off and battery light came on. Battery maintained its 14 amp charge for the next 90 miles i needed to reach autotrain in sanford florida. I immiediately went to service in safford virginia and they said it was an up[date issue. Drove the next 260 miles with no issue until it shut off????..updated 11/07/17 updated 11/9/2017
Last night, while driving approx 40mph, our brand new 2017 pacifica ltd shut down. The engine suddenly, with no warning, just stopped. The dot above the 'd' (for drive) started flashing, and a message flashed: 'shift to p to start.' we came to a stop in the middle of the road. I put it in park and then was able to turn it back on. I had both hands on the wheel, so i never touched the starter button. The key fob was in my purse, which was not moved. Thankfully we were not on a highway, so nobody ran into us. I dropped it off at the dealership this morning, and they just told me they cannot recreate the error. We've had it for about 2 weeks, and we've driven it 1500 miles, mostly highway.....updated 11/03/17 updated 11/09/2017
I was on my way to my son's doctor appointment, pulled into the hospital/clinic parking lot, parked my vehicle and turned it off.i heard a pop after i turned it off and when i stepped outside, i smelled smoke.dark smoke was coming up both sides of the hood so i got my son out of his car seat, ran away from the vehicle and called 911.in a matter of minutes the front of the vehicle was in flames.the fire department was quick on the scene and put out the fire, but it was gas so it took some time to put out.vehicle is total loss.i contacted chrysler and they have not called me.an inspector they hired has and is looking at the vehicle this week.
We have a 2017 chrysler pacifica tourling l-plus that had a recent software update, all recalls have been completed.the van fully stalled while accelerated in the highway between 30-40 miles per hour, for about 5 seconds before re-engaging into gear. It did not feel like it was in between gears when it stalled- as far as we could tell, the engine still had power but temporarily stopped accelerating.
While traveling at low speeds, especially when making turns/ coming out of parking lots, our chrysler pacifica will stall. It does a hard shift and jolts forward, as if a gear has slipped or we have been rear-ended. The first time we took it in for this issue was in september of 2017 when the car had about 32,000 miles. Numerous 'software updates' have been done and a valve throttle body was put on in june 2018 to try and resolve the issue after many former attempts. It worked for a couple months, but now we are experiencing the stall/ hard shift again. Chrysler's customer care has blantantly denied me the opportunity to speak to supervisors and points the finger at the dealership, while they point fingers ar chrysler. The car is 2 years old and doesn't give me any hope of ever really being fixed. We have been meticulous about maintenance and have only taken it to certified chrysler dealerships. Our first family car purchased together has been an experience we don't want others to go through. Chrysler is not taking responsibility for producing unsafe vehicles.
Engine shut off without warning while decelerating for a stop sign on a slight uphill grade, a block after turning onto a side street. There was no drama; it just shut off. The instrument cluster displayed a message with instructions to shift to park before pressing the start button.the vehicle was driven approximately 5 miles over the span of 10 minutes beforehand, at both city and highway speeds. The speed before braking for the stop sign was under 20 mph, as it was maybe 100 feet up the block after a turn.after putting the vehicle in park, the engine was able to be restarted and the vehicle driven normally, with no indication that anything had happened....updated 11/14/17 updated 11/16/2017
All warning lights started flashing on the dash. Engine automatically cut off in the middle of the road. Started up car again and drove for a mile then engine cut off again in the middle of the road. Turned it on one more time and it would only go about 5 mph with throttle all the way down...updated 10/25/17 updated10/27/2017
The contact owns a 2017 chrysler pacifica. The contact received recall notifications for nhtsa campaign numbers: 17v542000 (seat belts), 18v049000 (electrical system, engine and engine cooling), 18v395000 (electrical system, equipment), and 18v332000 (electrical system, vehicle speed control). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (bayside chrysler jeep dodge, 21219 northern boulevard, bayside, new york, 11361) confirmed that parts were not available to perform the recall repairs. The contact had not experienced a failure. Parts distribution disconnect. Updated 10/19/18
As of today, my new van has been in service 13 of the 15 days i have owned it. Not even 12 hours after bringing my new van home, i noticed some lagging/slight jerk after braking going around 20 mph. The next day, in a neighborhood (thank goodness) after turning right after a stop sign, the check engine light came on with a ding and blinking and i was unable to accelerate. I coasted into my friends driveway to put in park and the van began to shake. This went on a few min and because i was on my way to work, i left the driveway and continued on my way for 10 min. The check engine light came on two more times after that. After four days in service, they finally concluded it was the o2 sensors and replaced all of those. After it was fixed, my husband couldn't even make it home before the check engine light came back on. As of yesterday, computer modules have been updated and the check engine light still comes on and they can't pinpint where the misfire is happening.
Vehicle has a vibration/shudder that chrysler considers "normal." has been in for service to two separate dealerships a total of six times, with no resolution. Engine vibration continues to worsen, and have driven other vehicles without similar vibration. Others have reported vehicle will eventually shut off while driving, rendering no steering or brakes. I do not care to have a vehicle with my children in the car that can/will shut off while driving. Chrysler has been zero help, and will be pursuing buyback process immediately...updated 10/30/17updated 11/13/2017
The contact owns a 2017 chrysler pacifica. While driving 35 to 50 mph, the vehicle jerked violently when the brake pedal was depressed to stop the vehicle. The vehicle was taken to jim click jeep (701 w auto mall dr, tucson, az 85705, (866) 933-1114) where the computer was upgraded. The dealer stated that the failure could not be duplicated and it was a normal characteristic of the vehicle. The vehicle was not repaired. The vehicle was then taken to larry h. Miller chrysler jeep tucson (7800 e 22nd st, tucson, az 85710, (520) 395-9310), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no failure with the vehicle. The failure mileage was 18,000.
While coming to a stop at a redlight, going about 5 mph, engine suddenly died. Was braking and vehicle was almost stopped. Engine quit and message on panel said to put in park and restart. Did so and no further incident.mileage - 14,000. Weather - sunny, temp 55f. Had 5 passengers in van.
I purchased a brand new 2017 chrysler pacifica and was had 309 miles on the car when i had this incident.i was driving approximately 65mph in the left most lane when i suddenly lost all power to the engine, steering, and brakes and was unable to accelerate or brake normally.i used quite a bit of strength to maneuver the car to the right shoulder and nearly was rear ended by a semi truck in doing so as there was no shoulder on the left hands side.during this time period, all of the lights in the instrument cluster were flashing various warnings and failure symbols.i was able to get to the shoulder, shut off the car and restart it at which point the car was violently shaking and again giving many flashing warnings.i drove at a max speed of 16mph to a safer location off the highway at which point the car again stalled and stopped.the car was then towed to the dealer. ..updated 10/25/17 updated 10/30/2017
Engine stalled when attempting to accelerate from a complete stop. Lost all control of electrical, and the car would not shift into park or neutral. Windows would not close or open. Navigation screen was still on. No other dash warning lights were illuminated. Attempted to turn the car off and on, but nothing happened. After 5 minutes of attempting to restart the car, it restarted. I was able to drive the car to a safe location and have it towed.
While driving, vehicle completely lost power/stalled. Power steering lost, all acceleration and power assisted braking. Indicator lights for variety of systems light up. Pull over to side and restart vehicle. Vehicle exhibits "haywire" behavior, with indicators for all systems, including traction control tire pressure, battery, hybrid electric system, parking brake, etc.going off. A short video was taken of this behavior when restart was attempted after the stall. Vehicile fails to restart. After additional try, vehicle starts, and traction control and some other systems remain non functional. Vehicle is returned home, then returned to dealer, who advises that vehicle firmware is up to date, and that the issue "cannot be duplicated." vehicle was up to date on previous recalls relating to stalls. The stall was incredibly dangerous,and dealer does not seem to have any idea what source of the problem is. We have been sent away, being told to return the vehicle if problem shows up again. We do not feel that vehicle is safe to drive, and dealer has done nothing to address or diagnose the issue that caused the problem. The issue came after some other issues with vehicle sometimes indicating that airbags need service, or not recognizing that seatbelts were buckled. I believe the issue to be related to problems with computer firmware governing the vehicle.
Had trouble starting car. Battery was checked and said to be good. Issue stopped. 2 months later car is completely dead when i go to crank one morning. No indicator lights ever came on. Husband charged battery and it crank but still was sluggish in doing so. Again battery was tested and except not fully charged it was ok. Voltage is now all over the place. Jumping between 10 and 14.7 constantly. If i come to a complete stop it goes dead. It is currently sitting in my driveway as we try to figure out what to do.
Brand new car lost power while on freeway.when restarted would not allow me to move out of "park." turned engine off for five minutes and turned back on. Was able to move into "drive". 2 days later car also lurched, lost power, jumped into "park"then stalled. Was able to restart but car would not accelerate properly.took to dealer. Have not heard back.
While driving, the engine stops and the dashboard and shifter lights start blinking. The message "vehicle must be in park to shift gears" displays on the dashboard. This is incredibly dangerous and has happened 3 times now. Our family was almost struck by oncoming traffic. Updated 11/9/2017
Two issues.first, when accelerating, sometimes the transmission disengages for about 1-2 seconds and then reengages and causes a sudden jerk motion forward.happens 3-4 times a month.this will happen on both city streets and highways.this has started over 3 years ago.second, the engine will stall/shut off at random times on city streets.it occurs when going over a speed bump and also occurs when making a u-turn.it takes quickly shifting back to park, then pressing brake and start button to start back up.this has started happening within the last 3-6 months.
My entire car vibrates like shaking and auto shutoff sign that we use while red light comes ups / engine light comes ups. I have to park my car on the side turn off for 2 minutes and turn on back to get back to normal. I believe if i don't do that i might hit with the other car as car vibrates and not controllable. It happened almost 10 times & dealer just ignores as i am making this up.
The contact owns a 2017 chrysler pacifica. The contact received notification of nhtsa campaign numbers: 18v049000(electrical system, engine and engine cooling), 18v395000(electrical system, equipment), and 18v332000 (electrical system, vehicle speed control). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs as the recall notice was received over a year ago. Ray brandt chrysler dodge jeep ram fiat (1660 westbank expy, harvey, la 70058, (504) 334-8908) was contacted and confirmed that the parts were not available. The dealer diagnosed that the battery failed and needed to be replaced. The vehicle was not repaired, but the failure recurred. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. While driving various speeds, the check engine and brake warning indicators illuminated. Also, the vehicle lost power once the contact released the brake pedal. The contact would have to turn the vehicle off and back on in order for the vehicle to resume normal operation. An independent mechanic performed a second diagnostic test, but found no failure. The failure mileage was approximately 53,000. Vin tool confirms parts not available.
Transmission not shifting from first gear or second gear, stalling in intersection or when acceleration on freeway.
The engine stalled while driving down the road at 10mph. Just out of blue the engine stopped and i get a move shifter to park and restart engine message on the screen. (that itself is dangerous to move the shifter to park in a moving car). This happened a few months ago at a red light and i had reported it. Clearly chrysler hasn't fixed this issue and it's causing for very dangerous driving conditions. These people only started after the recall from chrysler for a software update to fix this issue.
We purchased a pacifica on 12/21/2017. Not even an hour after leaving the dealership the vehicle stalled, losing all power, and had to be restarted to regain power and driving ability at a stop light.we were not hit, but it is very dangerous to have a vehicle that stalls randomly.
The contact owns a 2017 chrysler pacifica. On several occasions, while driving 55-65 mph, the vehicle jerked and vibrated abnormally. The vehicle was taken to white plains chrysler jeep dodge (located at 70 westchester ave, white plains, ny 10601, (914) 618-4521) to be diagnosed, but the mechanic was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 16,000.
Vehicle lost power and shut off while it was moving. It asked to be put in park and restarte.
The contact owns a 2017 chrysler pacifica. While driving at an unknown speed, the vehicle made a loud abnormal noise and jerked violently. The contact stated that the failures occurred at least five times. The contact planned to take the vehicle to larry h. Miller chrysler jeep dodge ram surprise (13165 n autoshow ave, surprise, az 85388) where they would change the oil and update the computer software. The manufacturer had not been contacted. The vehicle was not diagnosed or repaired. The failure mileage was 13,000.
The vehicle was in motion at ~30 mph when it stalled in the middle of the road. It took several minutes before it would restart by pushing the ignition button. The vehicle had the 2018 stall recall software update installed months before this occurred. The vehicle was towed to a dealer, but the dealer could not replicate the problem, so they told me to come pick up the vehicle.
We are on our second pacifica after the first was bought back by chrysler due to major electrical issues (vehicle would not start or function correctly, dealer couldn't fix it).now on our second pacifica we have had constant transmission issues...first transmission started slamming into gear (feels like you are being rear ended by another vehicle, this can be at slower speeds < 20 mph while going straight or turning), they reset computer, that didn't fix it, so then they replaced the valve body in the transmission (2 seperate shop trips).a couple months later it started slamming into gear again (slow speeds < 20, turning and going straight), so they replaced the transmission after putting us in a rental for another month, about 6 months later this transmission had the same exact issue, slamming into gear at low speeds (< 20, turning or going straight).so we are on our 2nd pacifica and the 3rd transmission now and are still having the same issue as we initially had (slamming into gear like you are being rear ended at slow speeds < 20 going straight or turning)!there are serious issues with this transmission that chrysler needs to resolve!this is not safe to drive the way it is, because you don't know the situation you will be driving in when it happens.
My 2017 chrysler pacifica has over 22,000 miles on it.about a month ago, i started experiencing hard shifts, jerks, mini-stalls when accelerating. It has happened while coasting in traffic, accelerating from red lights, stop signs, and merging into traffic! i believe its 2-3 gear shift. I feel the rpms drop down to nothing and spike. It feels like being hit from behind and getting whiplash. Its very powerful and frightening. Having two kids in carseats when his happens is scary! the dealership hasn't been able to reproduce to problem (even on a drive along) and they say they can't do anything about it until a check engine lights comes on. Warranty is up in 14,000 miles - this needs to be fixed by then. Latest occurrence was this morning accelerating from a stop.
There has been more than one occasion where my car would shift from drive to neutral or even stalls completely.there have been times where decelerates on its on and when it locks up from the parking gear while trying to shift to drive. Most recent occurrance of this was sunday, december 22, 2019.acceleration from a stopped position always feels like i was rear-ended everytime. I have had multiple safety recalls and the 2 times i took it back to the dealer for fixing, i reported this concern.dealership reported finding no issue as reported.i have received of yet another recall in 2018 but have not had a chance to take it in.i fear for the safety of my children and i as this is the only vehicle i have.but these defects that dealership reports as "finding no issue" is not fair.its a death trap.these stops, stalls, deceleration and accelerations that started in 2017 and continues thru today is presenting a severe danger hazard and i need help.
I was driving the vehicle at a steady speed of 40 mph. The engine died, and the message console indicated the vehicle must be in park to start. The gearshift was still in drive, but the indicator light showing it in d was now fast blinking. I put on my hazard lights and coasted as safely as i could out of traffic and to a side road. Once stopped, i put the vehicle in park and started it. It idled very roughly for 2-3 seconds and died. I then waited about 10 seconds, started it again, and this time it sounded to operate normally. No error indicators displayed, and the dealer said no error codes registered.this same behavior has been reported on a message forum by dozens of pacifica owners. The problem is not reliably reproducible and produces no system errors. A number of reports indicate multiple "guesses" from service techs and chrysler. Many of those same individuals report the issue happening again afterward.my service technician claimed that tsb 18 069 17 addresses this issue and flashed a software update for the pcm. Because of the irregularity of the occurrence of the problem, i can't know if it is resolved, though in 4 days and about 100 miles it has not happened yet again.....updated 11/03/17 updated 11/09/2017
My pacifica dies while i am driving or sitting at a stop light.i have to restart it.
While driving on a 50mph 4 lane road with my two children 3 & 5, i decelerated to make a left hand turn and within 3 seconds the car sputtered to a halt with all power cutting off. In a panic, i tried to get the car started again but it did not respond to the ignition. I got out of the car to get my kids out of the back seat and bring them to safety. I manually opened the rear driver side door and after doing so, the power came back on to the car. I quickly got back in and drove home without incident. We have since searched the vin for recalls to find that for whatever reason, my vin did not qualify for the recall involved in 2017 chrysler pacificas with this same exact problem occurring. I brought the car in for a diagnostic, and of course they could find nothing wrong nor "reproduce the problem", or give us any reassurance that this wouldn't happen again.
Sudden engine failure and power loss while driving.error messages displayed on dash indicating failure of electronic stability control and transmission, along with check engine light.this issue started intermittently, but became so severe that it would happen multiple times in a short <10 mile trip.to recover, the car must be stopped, turned off, and then restarted....updated 11/03/17 .updated 11/9/2017
Vehicle was recalled due to pacifica's stalling creating dangerous situations, van was take to dealership and software updated.our van had been having many transmission issues, mainly hard shifts that shifted so hard it felt like the vehicle was rear ended.after the software update, our family was on an on ramp to the highway and the vehicle suddenly just stalled and stopped.the vehicle finally began moving again after what seemed like a long time but was most likely 5 - 10 seconds.had a vehicle been following us it would have resulted in an accident without question.the van made it home and has been parked in our garage as we feel it is unsafe to drive.chrysler has been contacted and is looking into it.we bought a new vehicle and this one because of the many safety features, unfortunately we are left with a vehicle that puts my wife and three kids in danger.
Back in november 2017, my family and i were driving 70mph on the freeway and the car's dashboard light all turned on and started blinking. The car lost power forcing me to quickly pull over and avoided another car from colliding. The service lights turned on. I turned of the ignition and turned it back on. I took the car to the dealership the following day. They ran a diagnostic test but could not pull any codes of the incident.i saw the recall announced a couple of days ago. I contacted chrysler and was informed that the fix for this recall will not be available until 2nd quarter of 2018. I do not feel safe driving this car, especially with my kids on board. We purchased this car for its safety rating, now we are driving a death trap.
The contact owns a 2017 chrysler pacifica. While accelerating from a stop, the vehicle abruptly jerked forward without warning. The contact also stated that the check engine indicator illuminated intermittently. The vehicle was taken to parkway chrysler dodge jeep ram (21560 hall road, clinton township, michigan 48038, (586)-800-3578) to be diagnosed, but no failure was found. The dealer reprogrammed the quick learn and the clear shift adapter. The contact was unsure if the parts that were reprogrammed were for the transmission or the engine; however, the repair did not correct the failure. The manufacturer was contacted. The approximate failure mileage was 5,000.
The contact owns a 2017 chrysler pacifica. While attempting to accelerate from a red light, the vehicle failed to accelerate and the onboard computer displayed a transmission code. The vehicle was taken to a dealer. The mechanic stated that there was no transmission code and that the failure was due to the contact fueling the vehicle while the engine was running. While the contact was turning left at an intersection at 10 mph, the vehicle failed to accelerate again and stopped in the middle of the intersection. After 5-6 seconds, the vehicle jerked forward and accelerated as the check engine indicator illuminated. The vehicle was taken to the dealer again, but was not diagnosed or repaired. The failure occurred four times. The manufacturer was not made aware of the failures. The approximate failure mileage was 7,000.
Highway speed, heavy traffic, engine suddenly stopped.warning sounds and lights on dash.loss of power steering.had to come to complete stop in middle of highway traffic, place in park, depress brake, push start button.occurred june 22, 2017 about 3200 miles on new vehicle.no resolution from dealership or chrysler.chrysler instructed dealership to report loaner car as stolen.also requested data recorder be installed and i continue to drive until occurs again.i refused to place my family at risk.have since purchased other brand replacement vehicle and am trying to arrange buy-back...updated 11/07/17 updated 11/09/2017
The contact owns a 2017 chrysler pacifica. The contact stated that while driving at various speeds the vehicle experienced unintended vehicle acceleration. Additionally, while accelerating from a stop, the emergency parking brake independently activated which caused the vehicle to come to an abrupt stop. Additionally,while at a stop light, the economy fuel feature malfunctioned which the engine to not automatically restart when the accelerator pedal was depressed. The vehicle also had experienced electrical malfunctions which caused failures to the wind shield wipers and the door would not lock. The vehicle was taken to the local dealers cherry hill chrysler (1708 west nj ave cherry hill ny.) and rockwall chrysler (970 east interstate 30, rockwell tx) where software updates were performed however, the failures recurred. The manufacturer was notified of the failures and the contact received case numbers: [xxx], [xxx], and [xxx].the failure mileage was 10,000. *dt information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I was turning into a parking lot and my 2017 chrysler pacifica suddenly turned off. The display said something along the line of "car must be in park." i had to put my car back in park and restart the engine. I was almost rear ended by another car who was not expecting me to stop. Now that i am researching this issue, i'm finding that several other people have had this issue and chrysler has no idea why it's happening. I am terrified to drive my car now. What if this happens on the express way traveling at high speeds or while driving through the mountains? ..updated 07/20/17
Van was in drive, but stopped at an intersection on a city street waiting to turn left. When light changed i attempted to accelerate and engine did not engage. Blue light on gear indicator started flashing. I was able to put car in park then shift into drive again, but there was lag when accelerating. I drove out of intersection and into parking lot. Shut off car then restarted and drove it directly to dealer. Still waiting for problem to be assessed. Check engine light had come on one day prior to this incident...updated 11/08/17 updated 11/13/2017
I was driving down the interstate at 70mph and all of a sudden the van told me to put it in park and restart the vehicle. As i'm sitting in the middle of the interstate in rush hour traffic and cars flying past me i discover i'm locked out of my own engine. The brakes were locked, i couldn't restart the vehicle, i tried opening my door, after the van came to a stop, to get the van to reset but nothing worked. Finally the van allowed me to start the vehicle back up after several minutes of being stranded in the middle of the interstate. I had lost power steering and wasn't able to pull over alongside the shoulder nor could i brake or accelerate! i had to wait for the car to come to a stop and then had to troubleshoot why my engine locked me out in the middle of a 4 lane highway.
Car has stalled numerous times.....updated 12/11/17
I was driving on the highway with congested traffic at around 10mph. Without any prior alert, the engine shut off by itself and the vehicle lost its power. I had to turn the transmission to p from d and restart the vehicle.
I was driving the car on a 5 lane highway going approx 50 mph when the car shut off. The gas pedal stopped working and the car began to decelerate. On the console it told me to then put the car in p to start the car.i was able to pull over and restart the car however it happened again within 10 minutes of driving. It has proceeded to happen 10-20 times and cars is now in the shop. This is a very dangerous thing to have happen when you are driving.
So many things are defective about this vehicle.yesterday the engine shut off while i was driving!..updated 10/30/17 updated 11/13/2017
Engine stalls after idling for long period of time. Spent several hours driving at neighborhood speeds to house hunt. This would include idling with air conditioner going for several minutes before moving again. While beginning to move after being at idle for several minutes the car stalled and would not restart. Shut off car for a minute completely and tried to restart. It would idle but would not respond to pushing on the accelerator. After two more minutes with all power off, the car restarted. We drove a mile and the car stalled again. Was able to pull off safely and wait again for a couple of minutes. Restarted and got about a mile again before stalling. Waited three minutes and restarted and got two miles before stalling again. Pulled off waited again, this time was able to drive home. Thank goodness the traffic lights were with us. This car went into the dealer for the same reason last year for the computer reset/reprogram recall. It has happened twice since then. This situation would be almost impossible for any dealer to replicate as it takes several hours of driving and idling to occur. I will mention that i live in phoenix, az and the temperature was apx. 110 degrees on the day of this occurrence on saturday july 20, 2019. The car has less than 7000 miles and was purchased in november of 2017. This does not occur under similar driving conditions when the temperature is below 90 degrees. For more explanation when the stall is being to occur, the accelerator no longer responds to the push on the pedal. You will have several seconds to pull off the road before the call engine stalls out completely and you lose brakes and steering.
While waiting at a red light my auto stop/start system automatically activated as usual. However, this time when the light turned green the engine did not automatically start. Instead, the vehicle stalled. The car was in drive and my foot was on the brake pedal. A warning chime alerted me to the problem. Also, a message instructed me to turn the car off and the put it into park and restart it. After turning the car off and then on the car moved.
The car shut off while i was driving. I had to come to a complete stop and the put the car in park to restart. Luckily i was on a small road and only going about 15mph. ..updated 10/25/17 updated 10/27/2017
Vehicle will not give power on take off and will not give power at 45-55 mph. This has caused many issues where accidents could have been caused. Took to multiple dealerships and they both said it was the way the 9-speed automatic behaved. A vehicle should not behave in a way that is a safety concern. They could not fix the issue because it is the vehicle itself.
Auto ignition during stops is not engaging when it' s supposed to, leading to a delay in the acceleration from stop. This is a very dangerous issue as the vehicle has a tendancy to roll when the vehicle's automatic shut off system is enabled.
The contact owns a 2017 chrysler pacifica. The contact stated that the door push button failed to open the door from inside the vehicle. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. In addition, the vehicle was serviced per an unknown recall. Afterwards, the vehicle failed to start, the steering wheel was difficult to turn, and all the warning indicators turned on and off. The failure recurred twice. The vehicle was previously serviced per nhtsa campaign number: 19v348000 (electrical system). On another occasion, while driving, the steering wheel seized and a warning indicator illuminated, indicating to park and start engine. The engine failed to start. The vehicle was towed to lone star chrysler dodge jeep ram (8811 interstate 35 access rd, san antonio, tx 78211, (210) 828-1515) where multiple inspections were completed. The contact was unaware of the diagnostic results. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number: 63275357. The approximate failure mileage was 22,500.
Air conditioning blows cold then hot and stays hot until it is turned off and then back on multiple times in 10-20 mile range.stalled at a red light.turned off when backing up in my driveway.parking break light keeps popping on when turning knob for changing gears.
This is the second complaint i have filed in 24 hours. I believe i am having a known problem/recall in my vehicle: engine stall due to software issuean engine stall can increase the risk of a crash.nhtsa campaign number: 18v049000i drove about 3 miles. Parked my vehicle and pushed the button to open the sliding back door. When i pushed the button the entire vehicle turned off including the engine and all the lights. Nothing on the dash remained lit. I tried to restart it and nothing happened. No sounds, click or lights appeared. I opened my door and waited about a minute then the interior lights turned on. The sliding back door had to be manually pulled shut at this point.i tried to start the vehicle again and nothing happened. I tried again and it hesitated, then started. I was able to drive about 10 miles to work after that.
The vehicle stalled while stopped at a traffic light at a busy intersection.the start button continued to display "run" and the vehicle was in drive.after shutting the vehicle off, it took multiple attempts at restarting the vehicle for it to resume operating.
The engine shuts off while driving causing the vehicle to come to a sudden stop because of loss of power.the vehicle had to be changed to park before it could be started. This issue happened would happen on a full tank of gas and continuously until the fuel level was ran down.
The first problem was that the car shuddered and made loud "clunking" noises when shifting gears.it would often quit running when at low speeds as in parking lots.while at high speeds on the interstate car just didn't feel "right."wanted to quit.took it in the first time and they reprogrammed the transmission which seemed to help for a short while.then, it started acting up again and when returning to the dealer this time they advised a lubricant was needed.not sure what or where this was applied.
I was driving on a highway (with my kids in the backseats) and suddenly (for no reason) the vehicle lost all electricity (including, power steering, engine, headlights, dashboard lighting). The dashboard only said "put car into park and restart." thankfully, i was able to pull over partially onto the side and restart the car after it was in park. (this happened a second time a few minutes later but in that case the electricity came back on itself after a few moments.) this was a scary and dangerous experience.....updated 11/03/17 updated 11/09/2017
My wife and i were returning from a trip to an appointment around 2:30 in the afternoon.we just exited off interstate 395 and were merging into traffic heading east on duke street.the light changed to yellow and required us to stop more aggressively than i typically would.we were traveling in a straight line and had to decelerate from 20 mph to complete stop within a matter of approximately 10 feet.once our van came to a complete stop the car shut off.i didn't notice any message on the screen, but when i released the brake pedal, the vehicle started again.afterwards, i thought back to the previous stop and thought i noticed some hesitation in acceleration, but didn't realize it until afterwards.the car was only purchased a month and a half ago and was purchased new.unfortunately i do not have any photo evidence of the circumstances and the vehicle did not present a check engine light.the dealer we purchased from stated they didn't know what we were talking about, but offered we make an appointment and they would check the vehicle.
Although the problem is not there with every acceleration, the van seems to be tugging, then jumping/pushing forward, and then resuming acceleration. This usually happens after being stopped and accelerating to go at around 20mphs. I have also had this happen when turning and merging on to traffic around town which has caused oncoming cars to have to decelerate due to my acceleration delay. I've had the car checked out by the dealership and have been told that they are unable to replicate the problem, yet i'm driving around town worried that i will get in a wreck because of the random failure to accelerate smoothly. What's even more concerning is that there are thousands of complaints like mine online, yet dealerships are unable to replicate the issue (one example: https://m.carcomplaints.com/chrysler/pacifica/2017/drivetrain/power_train.shtml). Not sure what else to do.
Third post of same complaint. Coming from turns or when shifting in low speed, the vehicle randomly stalls upon acceleration then slams into gear, causing the entire vehicle to jolt. Have taken van to original purchasing dealership multiple times (10+) in the past year and a half, and have been told that they cannot find a problem. This category has the most complaints on the nhtsa website all of very similar issue ' something must be done from chrysler.
The minivans engine and all electronics will shut off while in drive, we lose power steering and are prompted to shift to park and restart, it's happened 3 times so far once driving 45mph on a city street, once at a red light in drive on a larger highway and once in park in a parking garage.. ....updated 11/03/17 updated11/09/2017
2017 pacifica touring-l engine shutdown completely when driving at about 35-40 mph on a city street when i slowed down from 45 mph. The van is less than a year old and has about 10000 miles on it. Screen displayed message 'shift to park and restart vehicle'. I tried restarting without stopping the car as there were cars behind me and i saw the message "too fast to shift to park" and the power steering was also cut off because it is electronic. I had to park on the shoulder and restart after a complete stop. Contacted my chrysler dealer and he told me that unless there is a code no diagnosis is possible. I've dropped my car today morning - no updates as yet.updated 10/25/17 updated 10/27/2017 updated 12/04/17updated 7/20/18
The van has less than 200 miles in it when it stated stalling. It now has 205 miles, and it has stalled(engine stopped) 5 times already. This occured when decelerating or when fully stopped with the gears still in drive. The engine will stop and a message on the dashboard to put the vehicle in park to start will appear. Restarting the engine is normal with no issues....updated 11/06/17 updated 11/09/2017
Vehicle cutoff while driving andthen had to be put in park to be restarted since it is a push to start. When put in drive the vehicle jolted harshly and made a dinging sound. ..updated 07/20/17
I reported this issue to my dealer 8/21/17 and have the email chain saved.the dealer couldn't replicate the issue.while driving 60-70 mph on 5 lane highway, engine shut down.luckily, i was in the far right hand lane and was able to muscle my vehicle over to the burm (there was no power steering).message on dash said 'shift to p to park' or something like that.my vehicle was in drive and i couldn't shift it to park.eventually it began working.i have 6 kids and don't feel safe driving them in the vehicle.happened a few thousand miles ago; vehicle currently has 10,500 miles.hasn't happened again, but have to consider the possibility it could.have also dealt with thumping under the driver side floor, a new pause between park or reverse and shifting to drive, and the vehicle recently got stuck in a gear while driving.i've also had the a/c compressor replaced, ambient temperature gauge replaced, dvd player replaced, and am waiting for the new radio to arrive, among other issues.my vehicle is a lemon in my opinion.
Purchased a brand new chrysler pacifica vehicle 3 wks ago on may 18 2017.we headed out on vacation on the 20th of may. May 21 was the first incident on the interstate in chicago we stalled in the middle of traffic for approximately 10 minutes. May 27 we pulled up to a stoplight and the engine stalled out on us that lasted approximately 3 minutes, the same day at a tollbooth we stalled out which lasted about 25 minutes before the car would start again we ended up calling for a towing service but the car we started and we canceled the tow service. May 30 we left the grocery store the screen switch to the app page and would not switch back, the brakes locked and we lost engine power.that lasted 20 mins before car would start.june 7 car would not start after coming out of the grocery store waited 20 minutes then tried again car started 30 seconds after the ignition button has been pressed by itself.june 11 car stalled out pulling into the driveway.took less then a minute to restart this time.we have taken the car into the dealer and the could find nothing and could not replicate.we now have to drive back from pa to nd with a vehicle i am afraid to drive with 6 kids.i am so upset and disappointed in this chrysler product.....updated 11/03/17 updated 11/09/2017
I have two occasions where my vehicle stalled.1. I was driving at 40 mph on the highway and everything went dead, i coasted to a stop on the side and was able to put it in park and restart.the second time i was stopped at a light on a side street, and started to go from a stop to a left turn and the vehicle start to go and suddenly went dead.i put it in park and restarted.no engine lights, nothing to tell me where the problem was.i am taking it in for service.
Vehicle's engine without any warning has shut itself off on multiple occasions. Vehicle was at cruising speed on 3 occasions with speeds at approximately 30-45 miles per hour. Vehicle is currently at the chrysler dealership and service advisor has advised that nothing can be done until the pcm software is released. Dealer has advised me to return my rental. Totally and 100% unsatisfied with my chrysler purchase.
We took a 7 hr trip in our 2017 pacifica on sat back home from vacation. The next day we drove to a local movie theater. We observed several warning lights appear for no reason. The next day the van would not start. Both batteries are dead. We used a battery charge to charge main battery but it would only charge to 11,6 and will not start the van. We tried jumper cables. Nothing will start the van. When roadside assistance came to tow the van to the shop the manual park release did not work and the rear tires were locked. Something is seriously draining the battery as soon as you take it off the battery charger. Something in the computer is sucking all the life from the battery. Very frustrating since i just took the van into the shop a couple of weeks ago to get the fourth recall issue fixed.
Vehicle stalls while driving. Braking and vehicle keeps going and or accelerating and vehicle does not even move. Hard shifting when hot and cold. Also vehicle has had multiple shifter issues and will not start this has happened on city streets and x on the highway.
Driving in stop-and-go traffic (city side street) the car completely shut off when coming to a stop at a red light. No engine, no electronics, nothing. At first, i thought the car was out of gas. Had to put the car in park and restart the engine while traffic continued around me. At first, i thought this was a one-off problem, but after reading a ny times article, i became concerned. We have also had electrical problems (rear trunk door will sometimes not open, tv's did not function for some time).
We have had our van to vance cdjr in miami ok. Several times beginning before it had 1000 miles. The van now has 15000 miles on it and has been taken in with no repair other than a computer update. The vehicle randomlystudders on take off and sometimes the throttle pedal is dead. My wife was almost hit pulling out onto hwy 69 when the vehicle just decided it wanted to stay at an idol when stepping on the throttle pedal. This has happened several times but this was by far the closest call. Many times even at road speed the throttle is simply nonreactive. Every time we take it in they say that they are unable to replicate the problem or just tell us it needed a computer update, still with no help.
Our 2017 chrysler pacifica was stopped in traffic on clinton river road, sterling heights michigan.when we engaged the gas pedal the vehicle would not start.the vehicle has the engine stop/start feature.by that we mean when the vehicle stops the engine stops and restarts when the gas pedal is depressed. Because we were blocking traffic, the police called for a tow truck which costs us $100.the dealer diagnosed the problem to be the starter with an estimate of $750,because we had purchased the mopar extended warranty our cost was $200. The dealer also informed us that there is no way to permanently disable the stop/start feature.we believe this feature is a safety issue because we never now when the vehicle will not start after stopping and could cause a major traffic jam as it for us. Also, without the extended warranty the total cost would have exceeded $800.thank you
Van would not pick up speed in highway. Pulled off at next exit and while attempting to pull off to the side the engine stalled and shut off. The shut off was on a road. Had one failed start the. We were able to drive off.
While driving on a busy street, my 2017 chrysler pacifica suddenly lost the ability to accelerate. I was in an intersection pumping the gas pedal with nothing happening. The warning message on the dash read "shift vehicle to park" (or similar). I coasted to a stop with cars nearly missing me, shifted to park, turned the car off, then turned it back on, shifted to drive and pulled directly into a parking lot. I called chrysler roadside and was towed to the dealership where my car is now. According to what i'm seeing on chrysler forums, this is beginning to happen across the country & chrysler is not addressing this extremely serious situation. Thank you for your time and i look forward to a response.
Van jumped and bucked while driving in a publix shopping center parking lot my head went back and forth with a lot of force definitely not normal.the van was in motion driving slower threw lot.
While in motion on city street the engine caught on fire shortly after dealer service. *dtconsumer's wife noticed smoke coming from the engine/hood and then flames. Consumer stated check engine light was on so consumer took the car in. Service report mentions replacing the fuel pressure sensor and steps taken.
Pacifica turned itself off when turning left slowly on a hill.i had to start it again.no warning lights or other indicators.
My wife was driving home from work and slowing down to approach a red light. As she was slowing, the vehicle experienced total systems failure. The touch screen display became scrambled, steering was unresponsive and the vehicle slowed to a stop. My wife was unable to accelerate, shift gears or turn the vehicle off. Three police officers pushed the van into a nearby parking lot. During this time no one was able to turn the vehicle off or shift gears. Finally, the car essentially rebooted itself and all systems seemed to return to normal. The car was towed to the dealership on 10-27-17, 12 days after purchase with approximately 400 miles. The car has been at the dealership for 6 days now and no problems have been found. They have not been able to recreate the problem and no error codes were found. This means the car has now been in the shop for 1/3 of the time that has passed since we first drove off the lot. This failure is disturbingly similar to numerous other complaints that have been filed. Thank goodness my wife was slowing down when this happened or it could have caused a serious accident and even death. I refuse to allow my wife or children back in this vehicle with something so catastrophic happening after so few miles. I have opened a case with chrysler and waiting for them to get back to me. I hope a formal investigation is started soon and chrysler acknowledges the issue to protect the safety of everyone.
The contact owns a 2017 chrysler pacifica. While driving various speeds, the vehicle lunged forward when accelerating. The failure occurred intermittently. There were no warning indicators illuminated. West herr chrysler dodge jeep ram of lockport (6200 s transit rd, lockport, ny 14094, (716) 239-4769) diagnosed the vehicle, but could not find a failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 20,000.
Since 11/2017, have had ongoing issue with sensation of a very hard shift occurring when accelerating especially if i have been driving in heavy traffic for some time. This has been on both highways and on local streets. Sensation is so hard, it feels like vehicle has been rear ended. This has occurred both before and after recall work was done. Have requested evaluation twice at dealer and each time nothing able to be found as cause. The event does not occur all of the time so service techs most likely did not experience it. Starting the week of 4/30,van has started to be slow in acceleration when pulling away from red lights, intersections and merging onto highways. Feel van is becoming increasingly unsafe to drive.also had check engine light come on and found to be fuel pressure sensor. When first replaced at dealer, fuel pressure sensor worked for a few days and then van would not start and approx. 1/4 tank of gas lost on parking lot surface. Required towing and when checked o-ring had crimped and burst on new sensor.
My van has 54,000 miles it's not very old and the transmission is skipping (up shifting, down shifting, and highway driving) i keep taking it to the dealer ship they keep running updates on it and it's still skipping. The van has a very rough idle (keeps feeling like it's going to turn off while it's in park) something is wrong with it and the deal ship thinks it's okay. Well it's not. The front hood has bubbles in the paint and it's still a new vehicle how am i to think i will be owning this van for atleast 10 more years and it's becoming rusted already.
Stoped at a traffic light, the engine auto shut off like normal at a light, but when green light came and gas pedal was pressed, an alert popped up on dash saying parking was engaged. Put into park and tried to release parking brake parking brake actually engaged. Could not disengage afterwards, foot brake was held while attempting to disengage parking brake. Tried turning vehicle off and on with no result 1st time. While engine on, tried to reset parking brake again, holding foot brake, no joy. Drive selector would not switch to neutral in order to move vehicle off road. Turned vehicle off and on again, then was able to reset parking brake to off and finally put vehicle in drive.
Driving vehicle and it just turns off.i am 80 and it turned off in traffic circle. It has happened twice and is exactly described in june recall.vehicle has no open recalls and has happened twice in last week.
Windows roll down by themselves vehicle in park. One time vehicle places self in park when braking pulling into a parking lot.one occurrence, vehicle placed self in park and died in stop and go traffic on interstate.heated seats wired backward.....updated 11/03/17 updated 11/09/2017
Engine shut down with no warning at 15,197 miles while pulling off the free-way.had vehicle serviced at dealer and they replaced part number 68277373af with new part number 68303489am and flashed new part.at 16,068 miles engine shut down again while traveling down city street.returned to dealer and was told no issue was recorded on the vehicle module of the shut down.they kept it several days and still don't have an answer as to why it shut down.so far it has only shut down when i have been on a city street.i'm very concerned as to what will happen if this happens on the highway.the vehicle has to be put in park to restart.please recall before someone gets seriously injured on the highway. .updated 10/25/17 updated 10/27/2017
After stopping at a red light, attempted to turn left. After releasing brake and attempting to accelerate the engine stalled, cut off, and would not restart for several minutes.
I purchased my 2017 chrysler pacifica touring l on 7/22/2017, everything was going great until mid august. My uconnect radio kept freezing, the engine ticked (stopped itself within a few weeks), the tailgate got stuck half way a few times trying to automatically close. It's just stop midway and i'll have to manually push it shut close. Within later months (beginning around october) my began to jerk back every so often (about twice a week) while driving. It's happened at both high and low speeds so i'm not sure what the problem is. I've took it to the dealership service center multiple times but they don't have a solution or 'fix' for the problem. Since they don't have a solution they won't do anything about it. Recent month (december/january) the jerking is getting worse. It's beginning to jerk almost everyday, sometimes more than three times a day! i've been continuing to pay my lease for a car i'm terrified of driving. I've read so many horror stories of people pacifica's stalling while on the freeway. I refuse to have my family ride in what suppose to be a safe vehicle. I took the vehicle in for repair last week for the engine stalling and they still don't have a resolution to the fix. The day after i picked up my vehicle, while driving home that night it jerked back while going down a city main street. A few minutes later it gave me this message on the dash (image attached)
30,390while cruising on interstate, (2/6/21, 3:17 pm, drizzling, 55 degrees f, at 70 mph in cruise control) instrument panel goes black, engine shuts off, power steering goes off, rt passenger window descends all the way, wipers go off, cruise goes off, gear indicator switches (on it's own from drive to neutral, to park.coasting to side left of side of the (under construction) shoulder (rt shoulder is blocked by jersey barriers) instrument cluster comes back on.i shift from park to neutral, to drive, with no effect on drivability.i stopped off the roadway and shut off the ignition.instrument cluster has battery and fcw warning lights on.there is a distinct smell of an electrical fire.i check under the hood to look for obvious fire sources.none are apparent.i checked the battery connection.this appears as normal for this vehicle, not tight ' but not loose either.i checked the fuse box.i did not have a fuse indicator tool with me and did not attempt to pull fuses.seeing no obvious fire sources i shut the hood.five minutes after stopping i tried the ignition again and the car started.the rt passenger window was to 3' short of closed, then it stopped.i pulled back on the highway and resumed the trip.the fcw warning light was still on.cruise control was unavailable.the driver's side mirror warning indicator was on.on 2/7/21 i checked the car.all power devices on the rt front door were not active.i checked the fuses and determined that at least one had failed (f47).i attempted to replace the fuse.in doing so the rt passenger window immediately returned to the fully closed position, the fuse blew as i put it in, the smell of burning electrical wire was apparent inside the cab, but not under the hood.
This is the second time this week and third time overall while sitting at a red light (the auto start/stop is turned off)my vehicle engine completely turned off. I got a message on the dash that said to put the vehicle in park to start the engine again.ii lose all power steering, brakes are stiff and cannot do anything, it is completely off. L have been so fortunate each time it happened to have been stopped, as i had my kids in the car the second time and the light had changed green but i could not go.
On 2-1-18 we took our 2017 pacifica to nearest dealer to get nhtsa recall id number : 18v049 fixed.they did not have a fix for it yet & could not loan us a car when our fix-availability date was not known--maybe early april or even over in the fall.fca expected us to keep on driving it; but my wife and i both were afraid of it, as ours failed to accelerate when leaving a restaurant & pulling onto a busy street.the accelerator was depressed the 3rd time before it responded; and when it did, it took off really fast and even screeched the tires.we were afraid to drive it! on 2-1-18 we left it with dealer & told them to call us when fixed.in the interim, we rented a dodge van, closest to pacifica as they had & returned it on same day, 2-21-18, as the dealer called & said car was ready.i feel like fca was leaving potential accidents on the highways being driven by unsuspecting drivers. I have asked fca to reimburse us for the rental expense, as from my lifelong experience as an auto mechanic i immediately knew our car was dangerous to drive.this recall was not as simple and non-deadly as a recall to fix a drooping headliner on one corner--it involved a potentially even deadly crash that could happen at any moment. I feel that i am not asking too much to ask fca to pay for our rental, which by the way was a lesser car than ours--a dodge caravan.we both will soon hit 80 years old : such was the reason for searching for the certified used pacifica with only~16000-17000 miles on it. Chrysler's reimbursement dept. Called me today--i've been begging since last of february--and told me they would not help me.what else can i do?please help : we had to put the rental on a credit card, fully expecting fca to do the right thing and repay us.but we now have to be responsible for what i think they should even be happy to pay for.
While in motion at lower speeds the transmission violently jerks between gears giving the feeling the car is out of control.
Stalled when i pressed accelerator and died adter waiting for a light. Turned off and i had to restart the car in an intersection with a bus behind me!
Transmission issues are out of control!!! vehicle looses power at low speed then lurches into gear thrusting forward at an alarming rate. This has put us in danger several times. Chrysler fails to acknowledge the issue saying they can't recreate the event. On christmas eve the transmission gave out completely going through a light on the highway and lights came on and were flashing. Towed it to the shop where they told us it needed 'reflashed' basically recalibrated and that every pacifica would need this update in order to continue driving. They also charged us $150 to do this mandatory update. Sounds as if that should be considered a recall. I'm not happy to announce the vehicle is back to the same issues and i know it's only a matter of time before it happens again. We have also have to replace all spark plugs and all ignition coils as because the vehicle just breaks downs suddenly cause lights to come in and be flashing while shaking and not shifting correctly. It seems related to the transmission issues but we will never truly know as we are lied to so often when it's in the shop. Chrysler cares is no help at all!
While leaving the neighborhood, came to a stop, auto stop/start engaged, released brake to accelerate, vehicle died. Moved shifter to park and attempted to restart. Odd stuttering sound like the engine can't turn over. Repeated several times without success, then called for a tow to dealer. Radio still worked and both batteries had been replaced about 3 weeks ago. Dealer says abs error light is on but vehicle started. Awaiting diagnosis.
The engine, brakes, steering all seized up on takeoff. I had to turn off the car and turn it back on. It happened while trying to cross a busy road. Extremely dangerous and scary. On other trips, the gears seem to change roughly when accelerating at times and not others.
Car, with no warning, lost all acceleration while driving approximately 35 mph and flashed several warning lights on dashboard including electronic stability control, forward collision warning, service forward collision warning, and electronic park brake failure.in addition, the shifter knob light blinks and switches to 'p'.at that point, i can only drift the car to a stop.in my case i was able to turn the car off, then restart it and the issue did not occur again for another 4 days.after 4 days, the exact same thing happened, this time while i was stopped at a red light.took the car in for service and was told they performed a software update on the transmission and the car was fixed.i got about 1 mile from the dealer and the exact same thing happened while driving at approximately 30 miles per hour.drove car back to the dealer and they have the car now again trying to figure out what is wrong.
My wife was driving her car dropping our daughters off at softball practice and her shut off while she was driving. She had to quickly pull over and shift back into park to restart the car...updated 10/30/17 updated 11/9/2017
My pacifica has been stalling out when i back out or pull forward at times.several times when it had been idling the car shut off.the car has started up on it own several times with no one in the car.
Car unexpectedly cut out and engine stalled whilst making a turn on to a busy 4 lane street. Took to the dealership and no issues found. I've redently discovered this happening to other vehicles of the same make,model and and year.
Vehicle shutdown:as i approached a yield sign on a subdivison street, i slowed to a few mph before accelerating slowly again.the vehicle then lost power and steering (it shutdown).i looked at my dash and it read "vehicle must be in park to start."i applied the brake and stopped without being able to steer. I then turned the gear knob to park and restarted the vehicle and went on my way.i am thankful their was no traffic as this could have resulted in a serious accident...updated 10/30/17 updated 11/13/217
The car simplywont start. Check engine light turned on, service abs, service esc, parking brake unavailable, power steering unavailable. The power doors dont work. Shifter is lockedand the auto park brake was locked. The car wont even shift to neutral so it can be towed.
While stopped, the vehicle lost power and displayed a message "vehicle must be in park to shift" or something along those lines. Luckily the vehicle was stopped and not moving when it lost power. This is very serious because all propulsion from the vehicle was lost. The car did restart after it was shifted into p and the start button was pushed (with a foot on the brake). Chrysler has known about this issue for months now via the online forum discussing the issue and appears to be doing nothing about it proactively and is certainly not communicating about the issue with its customers. ....updated 11/03/17 updated 11/07/2017
The vehicle will stall and then hard shift from first to second gear. We initially noticed the hard shifting when we bought the vehicle but thought it might be the auto stop/start system. We didn't think much of it until it started shifting harder when we would stop or be driving. This, at times, caused issues when turning or accelerating to go through an intersection. The vehicle stalling causes a safety hazard and presents an opportunity for an accident to occur due to the delayed response of the vehicle. The cars following behind could potentially rear end the vehicle. The hard-shifting feels like someone hit you from behind and causes back and neck pain from the sudden jerking movement. This vehicle has also completely stopped when being driven causing a serious safety hazard. It started up again immediately after that incident only to not start at all a few months later. This vehicle has been nothing but trouble for us from the very beginning. We stayed optimistic that the recalls would fix the issues. They haven't. It's only a matter of time before someone is seriously injured or heaven forbid dies because of this issue. We have had 8+ service visits for this van. At one time it was completely inoperable and had to be towed to the service department. We are frustrated with chrysler and the service department at ancira chrysler, jeep and dodge in san antonio, tx.
Ac no longer blows cool air-- diagnosed as needing a new ac compressor. The ac is not used year round and there is no reason that the compressor should need to be replaced at only 2.5 years old.
The contact owns a 2017 chrysler pacifica. The contact received notification of nhtsa campaign number: 18v049000 (engine and engine cooling, electrical system). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (alfa romeo of huntsville, 6523 university dr nw ste a, huntsville, al 35806) and was referred to the manufacturer. The manufacturer was made aware of the issue and referred the contact to the state's attorney general's office. No further assistance was provided. The contact had not experienced a failure. Vin tool confirms parts not available.
2017 chrysler pacifica. Consumer writes in regards to stalling engine. *ldthe consumer stated the vehicle would nearly stall and then lunge forward while being driven. The dealer and manufacturer were made aware of the failure. The dealer updated the vehicle software but, the failure persisted. The manufacturer had not responded to the consumer's complaint.
My wife was driving on a city highway at a normal rate of speed during rush hour and the vehicle's engine suddenly shut off and the vehicle abruptly slowed. The dash board then showed a message that read "shift to p to start." thankfully she was able to steer the car to the shoulder without being hit by another driver. As soon as the car came to a full stop she was able to turn the electronic shifter to park and restart the car.
This van has staled on me 4 separate times now, twice putting me in a very bad area for a head on crash and 1 severe read end crash. I have had the van in the shop multiple times, this last time since 4th ofmarchto current. 1st time i was driving about 30 mph on a main city street, pulled out of side street and the van just stalled. I have no power steering, brakes, nothing, by the time it stopped rolling i was in the oncoming lane of a very busy street. 2nd time i was dead stop at a light, the light changed and they van didnt move, had the pedal to the floor and nothing.3rd time i was leaving my home, pulled out onto the country road on which we live, started up the hill, lost power again, took me in the oncoming lane, which if a car or truck came around the bend they wouldnt have tiome to stop[, logging truck was roaring up behind me, dont know how he missed me, all the time on his horn. I have talked with chrysler escalation dept. And they offered to do a buy back.. Went to dealership today and what chrysler offered was 50% now on the buy back and the other 50% when they resale the van? the dealership wont except this offer. Its unethical and unsafe and they want no part of this. Chrysler is aware of the problem with no fix at this time. I am no getting back into that van nor do ti don't want to be their 1st fatality nor do i want to be one of their statics.
Wife was driving the vehicle and it shut off while approaching an intersection.vehicle shut down, gave warning that it must be in park before restarting.
My start/stop system keeps malfunctioning and my car will shut off in the middle of driving and intersections. Also in about 3rd gear it will shift really abruptly.
The first time i drove the vehicle it almost stalled making a left into oncoming traffic. The auto start stop was shut down by me at the next intersection. Then the start stop light came on the warning system display.i have had problems with the auto start stop system from first day of ownership and has been to the dealer 4 times with about 350 miles on it.another time the vehicle had to be towed to the dealer as it would not start at all and the dash said service shifter. I have asked the dealer to replace the car and they said they will ask chrysler, as i bought it for my wife and she is afraid to drive it. It is the touring l model.i have had two different loaner pacificas without auto start stop, with no issues. I requested the regional representative call me about this safety issue on a survey form but no response.
Vehicle motor or transmission lurches and stalls, won't stay in gear, stops for no reason in traffic, slams into gear. But won't accelerate. Arrigo chrylser dealership in fort pierce florida stated they repaired issuewith computer reset or reprogramming but did not resolve. Continues to stall and lurch and lose power.
This vehicle is a handicap conversion van modified by revability / vmiin the modification - revability has replaced the factory fuel tank with one of their own design and construction.in doing so - they use the chrysler factory components such as the fuel pump, fuel gauge sender unit, emissions connections, etc.however - the fuel gauge has never worked properly since i purchased the van and it gives misleading information about the fuel level.it registers only 3/4 full on the dash when in fact the tank is full.if you try to add any more fuel (as i found out when i first purchased the van) - it affects the emissions controls severely and makes the van un-drivable; in fact the engine will stall unexpectedly in traffic which is a severe hazard.further - the low tank level is unpredictable so you are never sure when to refill, if the fuel gets too low then the engine can also stop in traffic.the company is well aware of this problem but cannot fix it.i have had it to the original selling dealership (jay hatfield mobility in lee's summit missouri) several times as revability said the repairs were covered under their manufactures warranty.the dealership has been unable to fix the problem and has since not renewed their contract with revability.so the problem still exists and the powertrain 'check engine' light comes on periodically - which jay hatfield mobility said they had nothing to do with and would not do any further repairs.my wife is handicapped and in daily rehab treatment - so i need this van every day and need it fixed properly - however the van conversion manufacturer has no instructions or information that they can supply for a correct repair.i believe that revability / vmi should be responsible for fixing this problem properly or replacing this van as it is / can be a safety hazard to operate without a properly functioning fuel gauge.
The contact owns a 2017 chrysler pacifica. The contact stated while driving at various speeds, the vehicle shutdown and ceased without warning. The contact called crown chrysler dodge jeep ram fiat (2120 chapman rd, chattanooga, tn 37421; (844) 372-1835) however, the vehicle was not diagnosed nor repaired. The manufacturer was contacted however, no further assistance was provided. The contact stated that vehicle was unsafe to drive. The contact stated the failure was like nhtsa campaign number: 18v049000 (electrical system, engine and engine cooling). The failure mileage was 60,028.
While stopped at a traffic light, the ess feature of the vehicle typically stops the engine to reduce co2 emissions and supposedly save on gas. As soon as i release the brakes, the engine re-starts and off i go. However, in this instance, after i let go of the brakes, the vehicle began rolling backwards, which caused me to step on the brakes right away or i would have hit the car behind me.i let go of the brakes again, then the engine restarted as usual. This is very concerning and a potential safety issue.
While driving at 45 mph, vehicle shuts off without warning. Very dangerous as the car needs to come to a stop to restart. I was merging onto a highway which made matters worse. Van did a similar thing earlier in the daybut i was in park. Just shut off, no warning. At dealership now.
I have experienced sporadic incidents with my 2017 chrysler pacifica where when braking to a stop, the engine continues to run at 1500 or so rpm instead of idling down.it requires extremely heavy brake pressure and putting my left foot on the brake so that i can tap the accelerator with my right foot.that will disengege the transmission and cause the engine to idle down.during these incidents the automatic engine shut-off when the care is braked has not been disengaged the dealer has not been able to locate any codes or dupicate the problem.in summary, it is an accident waiting to happen.
The contact owns a 2017 chrysler pacifica. On several occasions, while driving various speeds, the vehicle experienced hard shifting from first to second gear. Additionally, on several occasions, the vehicle stalled while being driven various speeds. The contact was able to restart the vehicle after several attempts. The vehicle was taken to vance chrysler dodge jeep ram (3606 ok-10, miami, ok 74354, (918) 542-4424) to be diagnosed, but the mechanic was unable to duplicate the failure. The vehicle was not repaired. The vehicle was not included in nhtsa campaign number: 18v049000 (electrical system, engine and engine cooling). The manufacturer was notified of the failure. The approximate failure mileage was 43,000.
On 6 different occasions my 2017 chrysler pacifica has shut down while driving.the car is in motion and the engine turns off.the screen displays "put car in park and press start button".at this point the car is coasting along the road.you have to attempt to get off the road and put the car in park to restart.the car does restart, but this is highly dangerous.my vehicle is currently at the dealer where i am being told they are unable to duplicate the issue. ...updated 10/25/17 updated 10/27/2017
The contact owns a 2017 chrysler pacifica. The contact stated that the engine stalled without warning; however, the electrical system remained activated. The contact was able to engage the hazard lights and move the vehicle out of traffic.the contact also stated that the vehicle exhibited electrical failures. The instrumental panel darkened, the interior lighting did not illuminate, "key fob not detected" or "key fob left" appeared when the key fob was in the ignition switch. The vehicle was taken to mcclarty daniel chrysler, dodge, jeep, ram (3709 south thompson street, springdale, ar 72764, (479)-715-4476). The dealer test drove the vehicle, but was unable to duplicate the failures. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 34,500.
I purchased this pacifica pre-owned in july 2019 with 18k+ miles. From day one i complained about 2 things: 1. Rough idle (vibration) and 2. Brief loss of power on acceleration at about 17-18 mph (from full stop), then "lurching"/jolting into gear and accelerating properly thereafter. Pembroke pines, fl,autonation chrysler dodge jeep dealer first said they couldn't duplicate the problems...then acknowledged these are actually known common issues but there is nothing they can do to correct the problems. In researching the problems, it looks like nhtsa issued tsbs for both of problems with instructions (to correct)..please forward the tsb numbers and/or links that i canprint and bring to autonation service. Thank you
While driving my 4 year old son the other day the vehicle just shut off and it flashed "turn to p (park) to start engine"- this freaked my entire family out. I do not feel comfortable driving this vehicle anymore.i am up to date on all my maintenance and recalls. I have also been experiencing a "bucking" when you turn the vehicle and accelerate. It is as if the transmission is slipping. I am so frustrated and feel like i wasted $36k of my hard earned money.
The start/stop feature says to service the system and it effects how the vehicle drives. Thereā€™s no pick up and the rpms are messed up. I have had it to the dealership 5 times and theyā€™ve fixed a few things but the problem persists.
Driving, pulling out of driveway and vehicle shut off, would not shift or restart
I purchased a 2017 chrysler pacifica in october 2016 and it has given me nothing but problems ever since then.within the first year i took the vehicle back to the dealership multiple time for a wide range of issues 1. The main issue was a hesitation in acceleration (this problem is ongoing) each time we took it in they said that because they couldn't duplicate the problem they couldn't diagnose it, but when we got it home the problem always came back.it just continued to get worse, the warranty we purchased ran out and the vehicle ended up getting towed multiple times for repairs for the fuel system at another dealership (because i lost confidence in the dealership of purchase).the fuel system problem is dangerous because it stalls, stops, and shuts off in traffic. 2.the passenger (right-rear) turn signal and reverse light (right) wiring had to be repaired and is now out again also very dangerous when people don't know you're turning right, we've almost been rear-ended several times due to not having a working rear signal.3.the lift gate stopped working4.the engine sounds rough like its ready to shut off.most of these issues were reported and/or repaired while the vehicle was still under warranty.now that the warranty has expired all of the cost are my responsibility. A loaner car is no longer an option so i have to pay for rentals or miss work. Copies of the many roadside calls and tows attached.
I have had my van for 4 times at the shop with electronics issues transmission shifts hard when i put my car on parking or try to turn on my van it will but act funny all the lights start on like engine light power abs airbags don't want to go forward sometimes my car has 52,00 miles o pay every month my payments in time is going to be christmas soon i just will like my car to be fix so i can see my dad that is not doing to good please help i am frustrated tired i had call the dealer ship were i left my van for four times called and left a message one week ago never got a call back i have been waiting for a call nothing from them finish calling them today and finally someone answer i made and appointment today first they wanted to give me one for next year after i said that i had called and no one return my call they said we can check the van on the 21 so you can use a loaner vehicle i promise my dad i will be able to see them for christmas know with this issue and paying 900 dollars every month for the van i can't afford to buy or rent a car during this time i am tired frustrated and o don't know what else to do to resolve this issue please help. I just use the van to take my kids to school and go home do grocery and visit the family.
At a stop light in the turn lane i lifted my foot off the brake to drive as the light turned green.i hit the gas and nothing happened.i looked and the screen said to put the car in park.i put the car in park and then the screen said that i needed to stop/startrestart the car.i turned the car off and tried turning it back on.there was a clicking noise, the engine would not start but everything else powered back on.i did this a couple of times and every time i tried starting the car there was just clicking and it would not start.i turned the car off again, opened the car door so that everything would power off.i then closed the door and it started back up.
I continue to have problems with "jerking" while driving my 2017 pacifica.the best way i can describe it as the car "jerks" forward very forcefully.i have had it in 6 times for the same "jerking" motion.i am concerned that it may cause an accident if it jerks and completely stops.the "jerking" happens at very random times, acceleration, coasting, cruise control use, and slowing down.some days it happens multiple times a day, and others it can go a week or two without happening.chrysler has replaced valves and the entire transmission unit, however, the problem is still happening.for the past month, when the jerking happens, the steering wheel now attempts to lock and this didn't start happening until chrysler started "messing" with parts.the vehicle was purchased with 18k miles on it as a "chrysler certified vehicle."i have filed a case with chrysler and was told i would be contacted within 24-48 hours and it has been 8 days with no contact from them.i have reached out to them day after day and still haven't recv'd a call back.i don't feel comfortable driving this on busy roads with my children in the car for fear of an accident.
Engine stalling when idle or during take off but quickly restarts when putting it in park. At times it goes directly to park on its own after shutting down. Recently the vehicle lost power while driving around 50 mph. I coasted to the stop light put it in park and it restarted. Loosing power completely after stalling but after a few minutes of waiting it restarts. Shift service warning appears but resets before taking it to dealer. Often shift indicator lights don't work but will after the car restarts hours later. Windows go down on their own while driving.
Engine shut off while driving at approx. 25mph on a snow covered street in the dark.lost all power and electrical systems and was stranded in middle of street with traffic all around.engine restarted after a number of attempts.vehicle had previously been updated with recall to address this issue in january of 2017 (u01/nhtsa 18v-049).contacted chrysler and was told they are aware of the issue and expect another software recall to be ready in april.they requested the vehicle be taken out of service and provided an rental car until update will be made available.
We have had to replace all spark plugs and all ignition coils as because the vehicle just breaks downs suddenly cause lights to come on and be flashing while shaking very violently and not shifting correctly. This is usually following the issues we have with the transmission stalling and hard shifting forward more often than usual.it is underivable in this condition and requires a tow to the shop. We are told this is normal maintenance but starting at 6,000 miles hardly seems normal. Spark plugs shouldn't even need replaced until at least 100,000 miles let alone any sort of coil.
Automatic start and stop is very concerning, after a year of driving 2017 pacifica, the automatic start is slowing in response, causing significant concerns for roll back, torque twist, air conditioning, and overall safety. This is a major issue, that needs to be reviewed.
While making a right hand turn into a driveway the vehicle shut off
The contact owns a 2017 chrysler pacifica. The contact stated that while waiting at a stop sign, the vehicle turned off. No warning indicators illuminated. The contact also stated that the failure occurred at least six times since 2018. The vehicle was taken to the dealer napleton's northlake chrysler, jeep/ram (3701 northlake blvd, lake park, fl 33403) they had not rendered a diagnostic. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 49,000.
Engine, lights, and all electrical shut off twice.the first time we were stopped waiting to make a left turn.we were able to restart it right away.the second time we were making a right turn off of a busy road onto a side street and got about half way through the turn when everything shut off and we were not able to restart it.this was scary and very dangerous fortunately the van rolled sufficiently to get off the main rd. We tried to push it further but with out electric we were not able to release the parking brake which turns on when the engine stops. We were finally able to start it with the help of a portable jump starter that we always carry in the vehicle. We took it to the dealer and they were not able to find anything wrong. I have no idea what the problem is but it involves a total electric disconnect that is possibly reconnected when an outside power source is introduced (jump starter) . I am afraid to drive it. I notice online several more of the same type complaints.the first was 12/26/18.the second was 1/6/19.
The contact owns a 2017 chrysler pacifica. While the vehicle was stopped on an incline, the engine shut off. As the contact attempted to release the brake pedal, the vehicle rolled backwards without warning. The contact also stated that the vehicle shut off in the middle of traffic. The vehicle was taken to chrysler jeep dodge city of mckinney (972-569-9650, located at 700 s central expy, mckinney, tx 75070) where no failures were found with the vehicle. The manufacturer was not made aware of the failures. The vehicle was not diagnosed or repaired. The failure mileage was approximately 10,000. The vin was not provided.*asconsumer stated eliminating the standard spare tire to reduce weight in the vehicle has caused a safety issue as most tire problems cannot simply be fixed on the side of the road with a patch kit.auto on/off system. Tire patch kit provided with vehicle instead of spare tire during emergencies/tire blow out/ flat, exceeding difficult to use especially for a family vehicle. Kit only works when damage to tire is in a specific place and accessible.'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Twice in the last week my pacifica has stalled at a light. I waited at a red light and when the light turned green, i pressed the accelerator.the engine is on run but dash says shift to park after i press the accelerator. I shift to park then shift to drive and the car won't move.i have to turn the car off and then shift to drive and it will then go.
I have a chrysler pacifica 2017 for 7 months. My display says service shifter. I haven't received a recall for it but fca has recalled 1.1 million vehicles with this problem. I had complain various times of a clocking sound when you change gears and was given the excuse "they all do that". The person working at the dealer is now gone.help is needed.
I had my 2017 pacifica fixed as part of the recall for the engine stalling issue a few months ago (18v049000).it stalled at an intersection, actually almost twice. The first time, it shuddered and *almost* stalled at an intersection when i accelerated on a green light, but then at the last second it picked up and started moving.a few intersections later, this time on a slight slope, the light turns green, i step on the accelerator, it shudders and stalls. I get the "move shifter to park" and have to restart the car.after restarting it's been working fine since. Obviously they haven't fixed the engine stalling issue.
The contact owns a 2017 chrysler pacifica. While driving 40 mph, the vehicle stalled and the "shift into park and restart vehicle" warning indicator illuminated. The vehicle was taken to a local dealer (parkway chrysler dodge jeep ram located at 21560 hall rd clinton township, mi 48038), but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 8,900. ...updated 11/13/2017updated 11/16/2017
Auto stop/start malfunction. After stop at light, engine shuts off but will not restart. Has occurred at least 10 times.after latest failure, parked engine self started in garage, caused co alarm to sound at 1 am.
While operating the vehicle at a low speed (10-15 mph) and making a left hand turn the vehicle lost power, including steering, and acceleration. The radio and accessories were still working. All the gear shift lights were flashing and a beeping noise occurred.on the dash a display said "change gears to start".i tried neutral and other gears, before going back to drive and it didn't do anything. I placed the car in park and it got stuck in park. I couldn't change the gear after that. I then pressed the on/off start button and it restarted and powered up the engine and i was able to drive the car home. I immediately called the dealership and left a voicemail. The first appointment available was june 27th, 2018 at 0830.the customer service rep said there was no log/warning or notification related to this issue. I contacted chrysler corp customer care at 1101 on june 27th, 2018 to notify them of the issue and that the dealership couldn't find anything wrong. Chrysler corp customer care representative advised me to file a complaint with nhtsa and to ensure dealership files a star case. I then re-contacted the dealership at 1112 on june 27th, 2018 and advised them we wanted to open a star case. The car goes back to the dealership on tuesday july 3rd, and they will keep it and try and re-simulate the issue while we have a loner car.
The contact owns a 2017 chrysler pacifica. After accelerating into an intersection, the vehicle suddenly stalled and "shift to park" displayed on the instrument panel. The vehicle was able to restart and was later towed to an unknown dealer. The dealer was unable to duplicate the failure. The manufacturer was not notified. The vin was not available. The failure mileage was 24,000.
First time apex august 6, 2019 - started car in driveway.proceeded to drive out of driveway and engine shut off. Second time was september 7, 2019. In a parking lot at store started car. Proceeded out of parking lot onto a small street to a stop sign at end of street.pulled out of street onto 4 lane highway when engine shut off.were able to just make it to the center turning lane to stop and restart car.car was purchased at a chrysler dealer used on july 5, 2019. No notice was given to us regarding issues with this make/model.
When braking with left foot to slow down or stop... If right foot is on accelerator the car loses power (engine keeps running though) and cannot accelerate and must stop engine and restart to regain control. Relative had same problem with his 2017 pacifica and was told that there is no fix for this problem.chrysler hasn't been able to fix mine either.chrysler closed my case basically saying take it in to be repaired...there is no fix.happening when car new to present.
The power steering would go out, a notice would come up stating " power steering unavailable", then the power steering would work for about 60 seconds and go out again and then repeat the problem. This just starting happening on 4/10/21. We had just gotten into the van and started driving, we went about 1/2 mile, it happened a total of 4 times. We turned around and brought the vehicle back home and it happened 2 more times
My wife was driving the car in stop and go traffic on the highway when it stalled out. She lost all power steering and power braking. She had to stop the car completely and put it in park before being able to restart. The problem kept recurring and she was only able to go a short distance each time. Luckily she was able to nurse the car off the highway and onto a side street to park it. I went back to the car the following week after it was parked and had the same problem only it seemed even worse. I would start the car, it would drive only a few feet and shut down completely. This happened repeatedly (maybe 5 times) until i decided to park it and call chrysler. Called chrysler and they said it had to be towed to the nearest dealer. It was picked up about 3 hours later. They called me about 3 days later and told me that the gas tank had been overfilled and it caused something to malfunction. This seems very hard to believe would be the cause of such a catastrophic failure. They said they needed to replace the fuel tank. About 2 weeks later, they had replaced the fuel tank, canister, valve, fuel cover and fuel module. I picked the car up and had no incidents driving home. That said, i am scared to drive this car or put my family in this car - particularly on the highway. I want chrysler to buy this car back from me. I don?t want to be scared driving it every day...updated 11/07/17 updated 11/13/2017updated 8/30/18
Vehicle started having issues starting, the vehicle would not start once the start button was pushed. Once it did start and put into reverse or drive the vehicle would not move. I would have to turn the vehicle off, and on again several times before it would start. The vehicle would shut off and then turn back on while on the interstate whenever speed was reduced. The headlights would spontaneously shut off at night while driving, and could not be turned back on. The inside dash lights would also turn off making for a very unsafe situation. The air control also did not work properly. It would be very hot at 68 degrees, and would not blow a steady flow of air. It will speed up then slow down....
The contact owns a 2017 chrysler pacifica touring. While attempting to accelerate from a stop, the vehicle failed to accelerate. The throttle and service engine warning indicators illuminated. The contact also mentioned that the vehicle would stall in the middle of the roadway with the same indicators illuminated. The contact would have to pull the vehicle over, turn the engine off, and attempt to exit the vehicle due to a message that read "key fob not detected". The contact stated that this was a handicap adaptive vehicle, so she would have to open the ramp door to exit the vehicle in traffic. When the contact re-entered the vehicle, she had to depress the brake pedal to restart the vehicle to operate it correctly. The vehicle was taken to mobility works, the independent mechanic that made the adaptation to the vehicle, but the failure was unable to be diagnosed. The vehicle was not taken to a dealer for diagnostic testing or repairs. The contact visited reedman toll auto world (1700 east lincoln highway #101, langhorne, pa 19047, (877) 702-7807) and was informed that mobility works would need to diagnose the failure since they performed the adaptive work. The manufacturer was not made aware of the failure. The failure mileage was approximately 200.
The contact owns a 2017 chrysler pacifica. While driving 35 mph, the vehicle stalled without warning and the "shift to park" error message displayed. The contact stated that the vehicle lost power completely, but was able to be restarted by shifting to park. In addition, on several occasions, the vehicle hesitated to accelerate and lurched forward while the accelerator pedal was depressed. Heggs chrysler in masa, arizona reprogrammed the computer and replaced the accelerator pedal sensor, but the failure recurred. The dealer stated that the failure could not be duplicated. The manufacturer was made aware of the failure. The failure mileage was approximately 11,000. The vin was not available.
With only 7300 miles on the odometer, as of this writing 11-21-17, my pacifica has failed to start on 4 separate occassions. With each event, all the warning lights on the main and radio dash lit up and flashed on and off. Also, the wiper blades came on and stayed on, not being able to shut off with the designated switch. As well, numerous "warning windows" popped up on the center dash info screen...service electronic stability, park brake unavailable, blind spot alert unavailable service required, service tire pressure system, park sense unavailable, service air bag system, warning bells constantly chiming, entire dash goes completely dark and radio turns off and on by itself. The last attempt to start, 11-20-17, after numerous times in an hours time, the engine did start only to shut down almost immediately. The vehicle has been towed to my local chrysler dealership twice now and is still there as of this writing. On the first event when towed in, i was told that a service writer also could not attempt to start the vehicle, but when the service tech tried, it did start. I was told to come pick up my vehicle that there were no error codes found and my vehicle was operating normally. I really dread the day when my pacifica dies while driving, as that apparantly has happened to many dozens of other 2017 pacificas already, placing the occupants in extreme danger. I just read an article in the new york times with regards to this dangerous issue and i near the point of demanding that chrysler buy back my vehicle. I do have multiple videos taken on my cell phonebut do not have the ability to upload them just yet.
When passing a farm tractor car went in to the passing gear and then there was no accelartion would not shift into any gear could not shut car off after awhile side doors wouldn't open after about 2 hours car finally started and went back to normal
In january 2018, took the van in because of jerking motion shifting out of gears. Would go from first gear, skip second gear and then jerk hard into third gear, almost feeling like the van was going to stall.chrysler dealership stated that chrysler doesn't know how to fix the problem but doing an engine stall reset with the computer system in the car may fix it.that worked for about 2 weeks and the jerking motion started to happen again.most times it was at speeds between 15-20 mph, but then it started to happen at speeds like at 40mph.then yesterday, while driving on the highway, there was stop and go traffic, and as i was trying to accelerate, the car jerked so hard twice,i thought i was rear ended.the check engine light came on, and the car began to accelerate on its own. I tried to brake and at first was unable to.finally the car slowed down, but the rpm's were reving at 4 while i was only going 25mph and then stalled.the car would not shift out of first gear, and would not go any faster than 25mph.i was able to get off the highway before being involved in a crash as it was rush hour traffic on the one of the most busiest highways in miami. So now my car is at the dealer and they are telling me that they are going to try to replace the valve body of the transmission, and if that still gives them problems, they will have to replace the whole transmission.this van is a year old!!!the service advisor said that they are just doing what chrylser is telling them to do to try and fix this problem. Very sad chrysler.this is a huge safety issue and telling consumers that they don't know how to fix a problem that could be life threatening or they are going to "try" to fix it is unacceptable.many of us that own vans have small children that are in them everyday and this is what we have to deal with. At this point, i want new manufacturer van.
Vehicle shuts off at stop lights/signs.this has happened three times while stationary.had to place transmission in park and restart.
I was driving in my residential neighborhood, i had slowed down at a corner to let a child on a bike pass me by.when the child passed me, i put my foot on the gas and the car moved and then stopped - everything shut off, the lights, the engine, everything.i am not sure what happened next- people behind me were honking like crazy and i it took me a few seconds to figure out what to do next.i put the car in park and pushed the start/stop button and car started again.there was an error message on the dashboard (the a with an arrow and exclamation point), i drove straight to the dealership and left the car with them.the consumer stated the uconnect stopped working as well as the airbag.
When driving and idling going anywhere from 14 to 18 mph. Then trying to accelerate,the car will pause and then a few seconds later accelerate hard with a large jerk almost causing whiplash. I have had it into the dealership for repair multiple times.they have had a new (used) transmission in and the problem persisted.now we are being told we have to have a 3rd transmission and they want us to pay over $5100.we should not have to pay since the van has been in the shop multiple times for the problem.
Stalls for a second during accelerating very unsafe on the road and in stop and go traffic.
The vehicle was in motion on a city street just driving straight.the engine shut off while driving.the display indicated to put the car in park to start the vehicle.the power steering shuts off.i was not going fast at the time and was able to stop, put it in park, press the brake, start the vehicle, and put it into drive.however, i was in traffic and almost was rear ended by another vehicle who was fortunately able to stop in time.this issue affects the brakes, engine, steering, power train and all around safety.i was lucky that i was driving and that my kids were not in the car.i was going to pick them up.
In sept. 2018 i took my pacifica in for cruise control recall and check engine light. Recall and check engine light repair completed. Next day check engine light came on again and has been on and off for the past few weeks. It seems to stay on about 4 days and then off for a day or two.cruise control (in motion) goes out sporadically. Power window- drivers window- auto up does not work.window(parked and moving) goes up half way, stops and goes back down.transmission-not consistent issue but lurching @ 10-15mph also at 30mph
Vehicle shut off while driving down the road. Happened twice since owning the vehicle 7/15/17 & 9/9/17. Vehicle dashboard said "stop and shift to park". We took to dealership and they said they couldn't replicate program.
The vehicle shut off as if the "key" had been turned off in the middle of traffic while moving, on the highway accompanied by the message "shift to park" my wife shifted to park then restarted it, the vehicle continued to repeat this multiple times until she was able to make it to an exit ramp and park in a safe area. This is the second time this has happened in the span of about 8 months. It has been to 2 dealers, both times we where told that no codes where stored internally therefor they didnt know what to repair. Our van has been modified for a wheelchair for our disabled teenager because of this we have no choice but to keep driving it in this condition. Not to mention how undependable it feels.
The contact owns a 2017 chrysler pacifica. The contact stated that the vehicle sputtered and stalled every time it was driven. The dealer (walnut creek chrysler jeep dodge ram, 2404 n main st, walnut creek, ca) stated that the parts were unavailable for the repair. The contact searched the vin and located nhtsa campaign number: 18v049000 (engine and engine cooling, electrical system). The manufacturer was also contacted and confirmed that parts were unavailable for the recall repair. The failure mileage was 9,000. Vin tool confirms parts not available.
Driving at 70 mph, my pacifica just shut off. Had no control, had nothing. Managed to pull over to the side of the road. When called into the beaver county chrysler dealership i was told, "we just sell them, we don't make them." his vehicle has been one issue after another. The sliding doors not closing, the dvd player not working, the radio not working, the sliding door on driver's side still not working and they had to completely replace the gas tank because i couldn't even put gas in the tank it would shut off and wouldn't let gas get into the tank. Now this. We were scared for our lives and then told, "we just sell them we don't build them."this is not a safe vehicle. ... Consumer stated problem was solved. Updated 12/19/18
While driving on a city street at about 35mph the engine stalled .the dashboard alarm was beeping and "d" was flashing.i was able to pull over and stop and the dash displayed the message - put in "p" to start engine -.car did not start the first time i tried, the second time it started.thankful this dangerous incident did not occur while in heavy traffic or on a interstate....updated 10/30/17 updated 11/06/2017
This car has had multiple stalls, whereas when driving, the engine will shut down and steering be affected.this has happened in the middle of an intersection with my children in the car.there are no warning signs that this will happen, the car just suddenly becomes inoperable.you have to place in park for 30 seconds and then restart the car.this car is extremely dangerous to drive.the diagnostic is a fuel pressure sensor, but further research indicates this is a widespread problem that chrysler may be aware of. ..updated 10/25/17
The contact owns a 2017 chrysler pacifica. While driving at an unknown speed, the vehicle stalled. The contact had to shift into park and press the ignition start button back on and off. The contact was able to drive the vehicle, but the same failure recurred multiple times. The vehicle was taken to fowler dodge (55 w interstate 240 service rd, oklahoma city, ok 73139), but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 5,500.
The contact owns a 2017 chrysler pacifica. While driving approximately 50 mph, the vehicle suddenly shut off. After coasting to a stop, the vehicle restarted and operated normally. The vehicle was taken to sarasota sunshine chrysler(7745 s. Tamiami trail, sarasota, fl) who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 25,000.
Today i was driving as usual and of a sudden the car started beeping. At the same time i noticed i lost control of my car and the screen on the dashboard shows shift to p to start. I figured my car shut off even though the transmission knob was on d position. This is very terrifying and i am very afraid of seeing this again especially on freeway. I googled afterward and have seen other people reporting the same issue before (https://www.pacificaforums.com/forum/474-chrysler-pacifica-minivan-issues-problems/2937-vehicle-shut-off-while-driving-45.html). I have routine maintenance of my car and also followed every recall requested by the manufacturer. I am hoping to solving this problem and never see this again. Thank you for your attention.
The vehicle electronics malfunctioned with the windows rolling down on there own. Following that the vehicle completely shutdown at around 40 mph locking up the steering, loss of power steering, engine turned off and would not restart. This occurred on the highway and this is the second time this occurred. The key fob will not work and the car will not start again. I can't even lock the vehicle. Luckily we had started to slow down and did not have to turn or this would have resulted in an accident with my kids in the vehicle. I will not be putting my family in this van again.
Had auxiliary battery replaced approximately 5 months ago because the ess was not functionally properly. No problems until today 11/9/19 while on vacation in washington dc. The engine shutoff totally at stop light. Put car in park, depressed brake, vehicle started and ess warning light stayed on and no other lights came on, pulled out of traffic into parking lot and vehicle was slow to accelerate at first, turned vehicle off myself, let it sit a minute. Restarted vehicle with no problems and ess light was off.called dealership where i purchased vehicle and chrysler customer service about what happened. Neither on had any ideas or suggestions except to take to dealership. Dealership did say might be oil change was due or oil was low. Had oil changed about month ago. Said they had not received any complaints about this 11issue.
Vehicle lost motive power while attempting to excelerate from a stop on a city street. Vehicle was restarted but loud clunking noise and violent shaking came from engine compartment. Vehicle was towed and has been at the local dealer since with little communication about a prognosis or permanent fix.
Purchased vehicle in august 2017 and have been experiencing problems since then. Grinding noise started to occur around 1000 miles. It would occur intermittently around surface street driving speeds. Sound appeared to come from driver side. Harder grinding noise occurred around 7000 miles intermittently, with it occurring both in cruise control and out of cruise control. Lurching forward when shifting gears also occurred around the 1000 mile mark. Was told this was "normal". But how can it be normal when the vehicle is brand new. Was told the softer grinding noise and louder grinding noise were both normal and result of power steering. However, i wasn't ever steering when the sounds occurred. Lastly, the biggest complaint is that the car stalled twice around 13,000 miles. Both times at the stop-light (thank god) and accelerating. First time the entire electrical component shut off. Placed the car into park and pushed the "start" button again. The second time the car would not accelerated, instead lurched forward as if we were being rear-ended, made a loud clunk noise and just stopped. Both times no accidents occurred thank god. Regardless, the safety of my family should not at this much risk when we purposely bought a brand new vehicle with all safety features.
On multiple occasions the vehicle's engine has shut off while in operation on city streets bringing the car to a stop in traffic. Two of the occasions have occurred while crossing a street with oncoming traffic. Two of the occasions occurred in our neighborhood street. The vehicle then instructs the driver to shift into park to start the engine again. After shifting into park and attempting to start the vehicle all power/electrical is lost leaving the vehicle stranded.
Bought new, currently has approx. 1200 miles on it. Van has stalled while driving multiple times while showing error messages including "stop/start unavailable, service stop/start system", the letter a! with an arrow around it. When van stalls the gear knob flashes in "d" or drive mode. Taken to service for first incident week of 4/16, dealership replaced the ecm. Picked up vehicle on 4/18 and stalled again on 4/22 and 4/23 while showing the exact same error messages. Towed to dealer on 4/24 and they kept it until 4/30 with no fix as they said they could not replicate the errors or stalling. Picked up the van on 4/30 and the vehicle stalled again and exhibited the same error codes while not even a quarter mile from leaving the dealership. I pulled over, put the van in park, started the van again and took it back to the dealer and the onsite manager took a picture of the error code a! and it is still in service for the 3rd time. I have pictures and videos to support my issues. This vehicle absolutely stalls while driving. I have notified chrysler corp directly and they are monitoring the service done at the dealership.
Vehicle was stationary and a stop sign in auto start/stop mode. When brake was released the radio flashed, the passenger window rolled down and the auto start stop flashed and went into error. Panel says auto start stop not active needs servicing the auto start stop light is illuminated yellow with an exclamation point.
The contact owns a 2017 chrysler pacifica. While driving at unknown speeds, the vehicle stalled without warning. The message "place car into park" was displayed. The vehicle was restarted and operated normally. The contact called a local dealer (route 46 chrysler jeep dodge, 1655 route 46, little falls, nj, (888) 296-4062) and scheduled a service appointment. The vehicle was not diagnosed or repaired. The manufacturer was notified and provided case number: 34962584, but no further assistance was provided. The failure mileage was 17,900.
Vehicle was being driven at approximately 35 mph when it spontaneously became extremely lower on power and lost all power steering along with numerous error messages and dash lights being illuminated.the van was able to be driven into a parking lot where it was restarted and driven through the lot.after approximately 30 seconds the van had the exact same issue but this time was not able to be restarted.martins chrysler of untion grove wisconsin came and picked up the vehicle.the owner of martins said the vehicle started but then he experienced the same issue we had.aside from some start/stop and electrical/charging system error messages previously there was no warning at the time of this incident.we've had the van in before for these error messages but the dealer never found the cause of the issue.
Van stalls and jerks
The contact owns a 2017 chrysler pacifica. While driving 30 mph, the vehicle stalled and the "shift to park check engine" warning indicator illuminated. The contact also mentioned that the vehicle lost complete power and the clock needed to be reset. The contact also mentioned that the failure recurred while at a stop light. The vehicle was able to restart. The vehicle was taken to hall chrysler dodge jeep ram chesapeake(3353 western branch blvd, chesapeake, va 23321, (855) 544-8545) where the contact was informed that the system needed to be updated. The vehicle was repaired, but the failure recurred. The vehicle was taken to a local auto shop where the contact was informed that the wiring harness was burnt, but it was not determined if that caused the failure. The vehicle was repaired again. The manufacturer was not notified of the failure. The failure mileage was approximately 44,000. Updated 11/29/18* jb
The van kicks into gear with a loud thug.happens a lot when driving slower on city streets.dashboard lights turn off for short periods of time.this occurs when i am driving fast or slow.
Vehicle randomly shut off at 60mph on route 70 with loss of steering while diving through a tunnel in the rocky mountains.van had 7,500 miles on it.....updated 11/03/17 updated 11/09/2017
When the vehicle is in motion, it feels like the transmission slips and the car will "buck". It will slow so hard that it feels like i've been rear ended.this mostly happens at low speeds. The car will also lose power at low speeds, such as accelerating through a turn. The car will lose power, and pressing harder on the gas pedal doesn't do anything. Its a dangerous situation, as sometimes i'm turning into traffic and the car just won't respond. I've taken the car back to dealer 3 documented times, and they keep telling me its a software update that's needed. They supposedly do the software update, but the problem persists.its not a safe car to drive.
I owned chrysler pacifica van 2017 for about a year now, it is keeps stalling while driving, so far it had happened to me 6 times, it is very scary, i don't feel safe.imagine you are crossing the intersection and your car stalls in the middle of two way traffic! i took it to the local dealer where i bought it and they haven't been able to figure it out. All recalls were done. They know i keep having this issue with my van because every visit for service i keep telling them about it and i get ignored, they don't even make any notes in my file and every time i talk about it with the service man he pretends like it is the first time he hears about it. I do not know what else to do and i do know i'm not the only one who's van stalls, it is a safety issue that needs to be resolved by chrysler.
Minivan was at a stoplight and turned off without warnings. This just happened 30 mins ago.vehicle asked to be put in park and hit brake to start engine. Engine started parked at nearest parking lot and called dealer. Dealer 2 miles away no codes came up on scan that was done...updated 11/07/17 updated 11/09/2017
While idling at a light and pressing pedal to go. My 2017 chrysler pacifica failed. Lights started. Flashing in dust cycling through check abs, check tire pressure,etc... Car was in drive and was rolling backwards with breaks and steering not working. This resulted in an accident rolling into the vechical behind us. The nice individual the we crashed into was able to catch the failureon his dash cam. We have brought in the van on other occasions to have it looked at for transmission wanting to launch forward when going from idle. They still can not figure it out and told use no record in service reports with other having any problems. After a 10 second search we found others have had similar problems with same make and model. These. Can be found on consumers reports. With. Out a guarantee the breaks and steering will not go out again i do not want the car back. I. Just. Want my money back. The sell this thing as a safe family vehicle, but loosing breaks and steering is not what i want my family in. They still can not figure out way it happens.
Drove top speed of 20 mph because i was on base. Came to stop at stop sign to turn onto maryland ave to exit the base. Started to accelerate to turn left, mid turn, van shut off/died, error message of put car into park and then vehicle speed too high(something along those lines) flashed. Wouldn't turn back on for about 5 seconds. Note: 2 children as passengers at the timebattery replaced nov 2019-due to same problem/electrical issuestransmission replaced jan 2020 due to ongoing issue (warranty covered)
The contact owns a 2017 chrysler pacifica. While driving approximately 70 mph, the vehicle suddenly shut off. After pulling off the freeway and stopping the vehicle, the contact was able to restart the engine and the vehicle operated normally. The vehicle was not diagnosed or repaired. Lee's summit chrysler (1051 se oldham pkwy, lees summit, mo) and the manufacturer were notified of the failure. The failure mileage was 45,000.
Rough idle and constant rattling noise at highway speeds coming from the lower passenger side of door. Driver's side seat belt area rattling whendriving on country roads.
New 2017 chrysler pacifica hybrid with 270 miles stalled on a busy intersection and won't turn on. The vehicle was in motion when it lost power and came to a complete stop. The engine sign is on and message says "press brake to prevent rollong". Turning off and turning the it back on does not make the issue go away.
On 12/13/17, the car engine shut off and the car stalled while idle at an intersection.the lights were still on, but the car could not be shifted out of great and the breaks locked up.the car was essentially frozen.we called aaa and the mechanic was able to get the car to start.we took it to the dealership but they have not been able to locate the problem.
The engine shuts off while driving. Display says engine start/stop unavailable. Engine wont restart until start/stop system is available again. Engine shuts off randomly, even at highway speeds. Did it on the highway, going down city streets at 30mph, and even did it backing out of the driveway.
Wife and children in the van in august 2017 driving at around 55mph on highway.message center told her to place vehicle in park before starting.vehicle lost all power while in motion and she coasted to side of road.would not start, towed to dealer dealer drove for 10 days before faulted on them. Chrysler repaired a"faulty egr." august 2018, message told her that auto on/off needed service. Vehicle lost all power at 30mph on residential street.took to dealer, they replace a battery for auto off/on.september 2018, while pulling into garage van put up message telling her to place vehicle in park before starting.all power lost and vehicle died.van has been at dealer for 29 days.currently has data recorder installed, and we are in contact with chrysler enhanced customer service to figure out the problem *dtupdated 11/29/18
On multiple occasions over the past 6 months, this vehicle has lost power, causing the driver to have no ability to steer the vehicle, accelerate, or brake until it comes to a complete stop.this has happened under a range of different circumstances - while driving less than 15 mph in a parking lot and also while driving approximately 25 mph.there are numerous reports of others experiencing the same sudden loss of power on online forums (e.g., pacificaforums.com), and some of these occurrences have been registered at higher speeds.each time we have brought it to a chrysler service center, mechanics have advised that all diagnostic tests do not reveal any issues and efforts at driving the vehicle to replicate the issue similarly come back negative.all others who claim to have experienced similar problems with their pacifica have reported similar negative test results, with no remediation proposed.this is an unacceptable risk.we can be contacted at [xxx].thank you.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)...updated 10/23/17 updated 9/7/18
I was in a accident and the other driver was at fault. My passenger side got hit going 65 and the chevy truck ran into to us failing to slow down to there lane ending and hit my passenger side and the side of the van none of myside air bags went off and she was going full speed when hitting us.i was also seen in the hospital due to being pregnant.
As i was driving my vehicle on a busy road it started to stutter and shut down. I lost steering wheel function as well as gas pedal function. The control panel instructed me to place my car in park to be able to restart it.
The contact owns a 2017 chrysler pacifica. The contact received notification of nhtsa campaign number: 18vtbd000 (engine). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called stevens creek chrysler jeep dodge ram at (408) 248-180 (located at 4100 stevens creek blvd, san jose, ca 95129), normandin chrysler jeep dodge ram fiat at (408) 266-9500 (located at 900 capitol expressway automall, san jose, ca 95136), and south county chrysler jeep dodge ram at (408)-842-8244 (located at 455 automall dr, gilroy, ca 95020). All three dealers confirmed that parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Engine shuts off and prompts to put car into park to restart while driving
The contact owns a 2017 chrysler pacifica. The contact stated while driving approximately 65 mph, the vehicle stalled with several unknown warning lights illuminated. The vehicle was driven to the residence. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer were made aware of the failure. The approximate failure mileage was 80,000.
Hesitation when i turn and try to accelerate. I thought it was my gas but i'm seeing there was a recall on some 2017 for this problem. Mine has done this several times when i turn. It has only happened on the city streets while in motion. Almost like it wants to stall out then a small few small jerks and then takes off. I just bought this van in march 2019 from westgate jeff wyler. There was no recalls for this van but i'm having the same problem they recalled on other 2017 pacifica. It's done this several times
On 2 different occasions our chrysler pacifica has "stalled out" while we were driving. Both instances occured while we were on a hill.the first was pulling up into a driveway after the vehicle was stopped and we tried to pull forward.the second happened when we were on the road at a stop sign facing uphill.as we started to try and drive forward from the stop sign, the engine shut off.in both instances, the car had to put in park and restarted.we have only had the vehicle a little over two monthsand there were less then 2,000 miles on the vehicle.
Van loses ability to go forward while driving.dash lights all come on and engine begins to cough and stutter leaving me stranded in traffic.dash codes include "service electronic stability control, engine light, "parking brake temporarily unavailable," and other dash icons.it will move forward at idle speed only-no accelerator.i have had it towed to chrysler dealerships 3 times and was able to drive it in a fourth.this issue has nearly caused 2 accidents-one of them with the potential to cause serious harm.while moving in traffic the van stops going forward and decelerates quickly causing traffic behind it to have to swerve to avoid hitting it.it has also occurred in the middle of a turn from a stop onto a state highway.this instance required other drivers to swerve into another lane and onto the shoulder/curb to avoid hitting me or vehicles in other lanes.it has occurred immediately when starting the van in a parking lot.it has occurred at low speed in a subdivision.chrysler refuses buyback and continues to tell me to drive the vehicle.all recalls have been done, the pcm has been reprogrammed/replaced 4 times, the "harness" has been fixed/replaced 3 times.both of the sliding doors have had to have the motors replaced on separate trips to the dealership.this vehicle is an electrical nightmare and chrysler is not dealing with it.this began at about 14,500 miles and within the 1st 7months of buying the vehicle brand new.i have been trying to get this resolved for 6 months with no help from fiat chrysler or the dealer- shuman chrysler.they continue to make it run and let me drive it for a short period until it stops again.my family is going to be seriously hurt in this vehicle and there doesn't seem to be any recourse.
The contact owns a 2017 chrysler pacifica. While driving approximately 45 mph, the vehicle suddenly accelerated and decelerate before going into limp mode. While in limp mode, the vehicle would not accelerate past 25 mph. The vehicle was towed to midway dodge (4747 south pulaski rd, chicago, il 60632) where it was diagnosed that the valve body and transmission harness were faulty and needed to be replaced. The manufacturer was notified of the failure. The contact was informed that the vehicle was included in nhtsa campaign number: 18v049000 (engine, electrical system). The vehicle was not yet repaired. The failure mileage was 35,000.
I brought my car into the shop on friday february 2, because i had experienced on 2 separate occasions a stall. Once when i was turning out of my subdivision, so thankfully at a slow speed, however, the car stalled in the middle of a busy road that i was turning onto. The second time, i was pulling into the gas station, decellerating at about 30mph. I had no idea about this recall, i just knew that i needed to get it fixed, as i have 3 children that ride in my car every day. Once i arrived to the dealer, i was notified that there were 2 recalls for my vehicle, and that they wouldn't be able to fix either of them until april. I have owned the car for less than a year, and am terrified to put my children in this vehicle. Chrysler has informed me there is nothing they can do for me. That they will fix it in 2nd quarter of 2018. This is not ok. 2 saftey recalls and chrysler is not doing anything about it. I know there must be others out there that are thinking this way as well, and that we can come together to get this taken care of. I will not wait around for my car to crash while i'm driving due to a stall and a recall that is not being fixed for 3-4 months.i am not impressed at all with chrysler and will make sure they are held accountable.
When starting the car the engine doesn't always turn over. When this happens all the sensors go down and it tells me i am not in park. The car won't turn off or on and must try it many times before anything else with happen. It seems to happen on a cooler morning
We were driving (in motion) car across tapenzee bridge (highway) and it stopped, (completely, no coasting etc) out of no where, no warning. Car eventually restarted after it was put in park and ignition was activated again. Since incident, car has stalled twice with no warning but has not shut off completely like it did on bridge.
Brand new... Owned less than a month... 750 miles...we live at the top of a very steep hill with a sharp curve at the bottom. I reversed out of my driveway onto the street and shifted the van into drive. I felt the car go into gear and i started rolling down the hill, as it's a steep incline you pick up speed quickly. As the van gained speed down the hill something felt "wrong" and i suddenly realized i wasn't in full control of the vehicle. With the sharp curve quickly approaching i stomped the brake and brought the van to a stop. I put the van in park at the bottom of the hill and tried understand what was going on. I put the van back in drive, felt it go into gear but when i tried to accelerate nothing happened. Put in it reverse, felt it go into gear and it started to go backwards a little herky jerky but when i pressed the accelerator nothing happened. I had to put it back in park, turn it off and then restart it before it i could drive it back up to my house. I took it to the dealership the next morning. Turns out it was the day after the dealer received notice of the recall. I was told my vin number fell under the recall, my pcm needed new software and they couldn't do anything until chrysler provided the fix which wasn't expected until april and they couldn't even sell the ones on the lot. Call chrysler! i have called chrysler almost everyday for the last 2 weeks and all i get is a "sorry but i can't do anything, waiting to hear from the regional supervisor". I live in atlanta and if that happened on i-285 (5-6 lanes) you would be roadkill! there is absolutely no way in hell you could stop the car, put it in park, stop the engine and then restart safely. At this point it's a $32k rolling death trap that chrysler won't/can't deal with... 100% unsafe for my wife and 3 kids!
I was stopped at a stop sign, and when i tried accelerating the vehicle wouldn't move, it has just shut off, when i tried turning it back on, after putting it in park it wouldn't turn on. Luckily someone helped me push it out the way, and after waiting 10 minutes, the vehicle just started back up normally.
When accelerating at low speeds the van shifts hard into gear and will not continue to accelerate even though the gas pedal is pressed. If i do not let off the gas when this happens the van will lunge forward. This happens in all conditions and on all road types. I have taken it to the dealership and they said it's fine. I can not replicate this on demand.
The contact owns a 2017 chrysler pacifica. While the vehicle was idling at a red light, the engine suddenly stalled. The vehicle was able to restart. The contact stated that the failure recurred while driving approximately 10 mph and merging into the right lane. After restarting the engine, the vehicle operated normally for approximately 30 minutes before the failure recurred. The vehicle was taken to dallas chrysler in dallas, ga, but the cause of the failure could not be determined. The manufacturer was notifiedwhen failed may 18,2018 of the failure. The failure mileage was 8,000. Consumer stated between 18,000 and 19,000 for 2nd and 3rd failure. Updated 10/15/18
The contact owns a 2017 chrysler pacifica. While making a turn at 35 mph, the vehicle shut off. The contact coasted the vehicle into a parking lot where it would not restart. After making arrangements to have the vehicle towed, the contact was able to restart the engine. A year later, while on a trip, the failure recurred. The vehicle was towed to moberly motor company (1520 n morley st, moberly, mo 65270, (660) 263-6000) where the failure was able to be duplicated. The contact called the manufacturer and was waiting to hear back regarding a possible diagnosis of the failure. The vehicle was not repaired. The failure mileage was 19,500.the consumer stated there was a 2nd failure on 3/28/2019 and vehicle could not be repaired until the problem was duplicated. The dealer still has possession of the vehicle.
My pacifica slips out of gear anywhere between 15 mph and 20 mph while driving through the city and/or turning. It feels as if it's coming out of gear, idles for 2 seconds or sometimes more, then slams into the next gear causing it to feel as if i were rear ended. Computers have been reset multiple times by the dealership and it starts it again after 2 hours. This has been reoccurring since 2 months after i bought the vehicle.updated 11/08/17 updated 11/13/2017
2017 pacifica continues after multiple attempts to repair to drop/slip out of gear while driving with no warning and then suddenly thrusts back into gear causing the entire car to jerk forward as though we have been hit from behind. These issues happen under 20mph and there is no way to control what is happening. Our necks are forced forward and the sudden shock of the movement forward is not possible to stop. The problem began in december of 2017 and after 4-5 visits to the service i still have no resolution 2 years later.
Van stalling while moving at slow speed on 101 northbound freeway.
It started about a month or so after we bought the vehicle. When trying to accelerate after a complete stop the van feels like it's trying to stall then takes off so hard it feels like we've been rear-ended. We've taken the vehicle to the dealer many times & never got fixed. They kept pushing it off & even ignoring me. They finally gave me chrysler customer care #a month ago so i called & got a case. Chrysler finally called me & said there is nothing they can do even though it's still under warranty. We looked up the lemon law & realized they ignored us because we were supposed to start a claim within 18 months of purchase which was last month.
The contact owns a 2017 chrysler pacifica. On several occasions, while driving, the vehicle stalled without warning. There were no warning indicators illuminated. The vehicle was taken to jim browne chrysler jeep dodge ram of dade city at (352) 353-0704 (12020 us-301, dade city, fl 33525), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 26,000. Consumer stated stalled twice while driving and stalled three times while driving. Updated 8/14/18
Vehicle stop running randomly.stopped running while on road.how to completely stop put in park to restart period safety issue big time
Our 2017 chrysler pacifica has been jerking into gear and won't accelerate and then after a few moments, it does. The jerking feels as if someone just hit you from behind and you stall before being able to accelerate.this always happened while in motion flat road, incline, or down hill.when we called the dealership and took it in and informed them of the issue, they said they didn't see a problem.now, we have an unknown message that says "service shifter".this came after the van was sitting and we got in to start the vehicle.it wouldn't start.had to wait for a tow.the power windows, doors, hatch won't work but the radio and communications systems work fine.
We have had a few continuing problems since the original purchase of a 2017 chrysler pacifica braunability van.the car has had electrical issues and on 3 or 4 occasions has suddenly shut off or stopped working.one time may have been related to a car accident my husband was in.he collided with another car in 2018, immediately after the accident the car was not running, but he hadn't turned it off.it started back up again but this happened 2 or 3 times this year with different electrical features not working making the car inoperable at times.in addition, the air conditioning system has continuously been dysfunctional.we have had it to the dealership a few times for this problem.most recently it was fixed a couple months ago and it is again not working.
Our 2017 pacifica was repaired in the fall of 2017 under recall #t23 (egr valve function defect).now, our vehicle is experiencing the stalling problems described in the more recent u01 recall.the chrysler dealership refuses to apply the u01 fix to our car, stating that the earlier recall fix should have fixed the problem.at this time, the vehicle experiences intermittent stalls at low speed and at idle, and has slammed to an immediate stop if the issue occurs when moving.it is unsafe to drive.
The contact owns a 2017 chrysler pacifica. While driving 30 mph, the vehicle stalled without warning. The contact opened the hood and noticed smoke. The contact stated that the engine had fallen to the ground. The vehicle was towed to cass burch chrysler dodge jeep ram valdosta (4164 n valdosta rd, valdosta, ga 31602, (229) 242-1540) where it was diagnosed that the engine needed replacement. The dealer stated that the vin was not included in any recalls. The vehicle was currently at the same dealer for repairs. The contact called the manufacturer and was informed that he would be reimbursed for a new engine since the vehicle had only been driven for a year. The failure mileage was 20,000.
On multiple ocasions, the engine shutoff feature shut off just as i was trying to turn left on a busy street.this caused the vehicle to pull about ten feet into traffic and then it stalles for an unsafely long delay before the vehicle would get out of traffic.it is a problem when is decides to shut the engine off just as i decide to turn left.it causes the vehicle to stall and then lurch as it tried to come back on.i usually remember to shut this feature off but it always comes back on every time you restart the vehicle.ken garf chystler dealership was unable to have this feature turned off by default.this is a dangerous engine shutoff feature intended to save some fuel.i don't care how much fuel it saves if it causes an accident!the ai for this needs refinement and it needs to be disabled when left turn signal is engaged so this doesn't happen.
Vehicle shut off on my 7 times already 2 on highway and 5 on streets. 2 on highway was driving around 65 mph when dash went off all lights went off no power steering or hazard light function. Had to pull over to median at a complete stop. The others were variant from coming to a stop all the lights shut off the gauge needles went crazy. And the others were driving at lower speeds. The worse is trying to muscle onto a parking lot or median with no power steering or lights
This vehicle has stalled out and completely shut off while driving. No warning or anything just driving around 50mph and everything shuts off and steering locks up you cannot control the vehicle.then the screen pops up telling you to place in park while your still traveling 50mph. This has now happend 3 times. It happens the first time in may 2019 around 48,000 miles and now 2 time on july 8 2020 at 74,000 miles. I have read several articles online that this is happening to alot of these vehicles and there has been over 50 complaints but nothing has been done yet. This is a highly dangerous vehicle to drive in. Something must be done to project families for getting injury's. Luckily this has happened to me on smaller roads and not a highway yet! this can be deadly!
The contact owns a 2017 chrysler pacifica. While the vehicle was stopped at a traffic light, the check engine indicator illuminated and the vehicle shut off. After a few minutes, the vehicle was able to be restarted. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing and repairs. The manufacturer was not made aware of the failure. The failure mileage was 300.
Car starts shaking while driving, with engine light coming on. Also shaking while idling.
The contact owns a 2017 chrysler pacifica. While driving approximately 15 mph and attempting to turn on an incline, the vehicle stalled. There were no warning indicators illuminated. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 63,000.
The 2017 chrysler pacifica touring plus with all the latest known software recalls up to date as of 8/22/2018 experienced a full stall while under wide open throttle and attempting to enter a highway on ramp.the stall seemed like a transmission lag, shifting delay or lack of response. The engine from 0-20 mph had plenty of power (rpm's); then when switching gears it seems the power was cut for a full 3-5 seconds while the transmission made a shift and only after letting off the accelerator (even though there were 0 rpms) did it finally kick into motion again and pull out of the stall.the systems auto stop was disabled via the override button on the dashboard when this occurred and the gas tank was 40% full.
The vehicle has made transmission noises from 11k miles on. They immediately replaced the first transmission, then second one behaved the same. There is a clunking noise when you touch the gas. I filed complaint, took it back in numerous times, they claim "it just does that" now the vehicle is difficult to accelerate in dangerous situations, pushing down the gas, the car does not shift appropriately.
The contact owns a 2017 chrysler pacifica. While idling, the vehicle shook and lost power. The check engine warning indicator illuminated during the failure. The vehicle was taken to island chrysler dodge jeep ram (1239 hylan blvd, staten island, ny 10305) where it was diagnosed that it was misfiring.the vehicle was repaired. The manufacturer was notified and a case was opened. The failure mileage was 10,000.
The contact owns a 2017 chrysler pacifica. While attempting to reverse the vehicle, the steering wheel needed extra strength to steer and the engine and power steering assist indicators illuminated. The contact referenced nhtsa campaign number: 19v348000 (electrical system). The vehicle was taken to greenbrier motor company (9841 seneca trail, lewisburg, wv 24901, (304) 645-1010), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vin was not included in the recall. The failure mileage was 46,900.
Leasing 2017 pacific touring l.ever since it passed 8k miles, jerking movements after coming to a stop, like some body hit you from behind. Took it east hills chrysler and jeep dealer in long island, ny twice. The first time they updated the software they said. 2nd time they couldn't duplicate the problem. Ofcourse cuz this jerking movement happens. Sometimes. In june 2019 this is happening a lot everyday with the ny city traffic on the highway. May 2019, van stalled while stopped at red light. Screen said 'shift to park to drive....' had to do shift and press the start button twice to get the control back of the vehicle. This time wife and 2 children with me. Of course ppl started honking and yelling cuz it's nyc.also most of the time while fueling, the fuel pump stops. Really scared to drive this van anymore.
While driving with my family, including three small children, the vehicle shut itself off. No electrical, power steering, power brakes or engine. I was able to get it started again after coming to a stop. Afterwards the screen said that the start/stop system was disabled.
The contact owns a 2017 chrysler pacifica. While driving approximately 70 mph, the vehicle lost power. The contact managed to drive to a friend's residence and called sahara chrysler in las vegas, nv (702-479-2121). The contact was advised to proceed to the shop. The vehicle shut down en route and was towed to the dealer. In addition, the oil pressure indicator illuminated. The technician diagnosed and repaired the serpentine belt, the pretensioner belt, and the splash shield. The technician stated that the oil pump pressure became stuck and caused the engine to go into limp mode for safety. The vehicle was repaired, but the failure recurred after approximately 30 miles of driving. The vehicle was pulled over to the side of the road and was shut off. The contact called aaa roadside service and the vehicle was towed to falls chrysler, jeep, dodge in cuyahoga falls, oh (330-923-3041). The dealer diagnosed that oil leaked from the left valve cover to the alternator, serpentine belt, and the cylinder head cover. The vehicle was repaired and was successfully test driven by the technician. The manufacturer was made aware of the failure, provided a case number, and offered a rebate. The contact declined the rebate. The failure mileage was 2,879.
Car shut off during driving and told me to shift into park and then restarted and took off fast for a few feet
I believe my vehicle is have the issue of a known recall on this type of vehicle: engine stall or loss of power steering assista loss of power steering assist or a stall can increase the risk of crash.i was driving and suddenly the power steering went out and the vehicle came to a stop. I was instructed on the screen to put the vehicle in park. Once i put it in park the vehicle shut off. I tried restarting it. The brake was stiff and would not push in. When i pushed the button it went to "acc" then when i pushed it again it went to "run" but the vehicle was not on and i could not change the shifter out of the park position. This was very dangerous and happened while vehicles were driving behind me causing people to suddenly come to a stop.
While driving my 2017 chrysler pacifica on 7/11/2017 the minivan completely shut off in the middle of the intersection , i have to put it in park and start the vehicle again , hard shifting is been a common issue on a daily basis .
My 2017 pacifica touring plus van shut off three times. After the first shut off i took it to dealer for this issue, but they could not able to recreate the "shut off" , they said they fixed something for not to shut off, but recently on 7/29/19 and 7/31/19 it was again asked to move shift to p and shut off, even i tried to restart the engine, it didn't after 3 to 4 times try it was started again. I was middle of the road with speed limit 40mph, lucky none of the vehicle was not close. I see many cases like this with 2017 chrysler pacifica, so i request chrysler pacifica to fix this issue asap by recalling the affected vehicles. It is always life threatening dangerous to the customer. Other than this issue (shut off) the vehicle is good.
My pacifica has been stalling out when i back out or pull forward at times..it has also shut off when it was idling several times.the pacifica has also started up on its own several times with no one in the car.
For the past year the car jerks forward and stalls while driving.especially after going from a stop.sometimes it is so bad, you violently jerk forward.have broughten to dealer twice for this.once they did a softward update, that did not help.second time they said it was normal
The pacifica has a stalling problem when taking off. Then it jerks into gear really bad . This problem has been on going. Dealership supposedly had fixed the problem, when the vehicle was under warranty. It now is out of warranty and the problem is still there.
Issue with horn, lights, coolent, engine gaskets, park brakes sticking, turning signal,, electrical al connected some how but 4 chrysler dealers and they can't duplicate it evenwith pics and video i've shown.paying for car i can't use. Any other similar issues or am i the only one driving the ghost car.
This is my second, possibly third time reporting a significant problem with this van.i have lost power while trying to accelerate multiple times.today i lost power while accelerating, the vehicle revved and rpm went up to about 6000, no power was going to the engine and i was unable to accelerate, then full power went to engine and the van lunged forward and gained speed.the acc cruise control light also went on.i did not lose power steering and i am not sure if the engine turned off.due to so many problems occurring while driving, i frequently record my drives- i was able to capture this on video.the video only shows my dash and does not do it justice, but shows the rpm, vehicle speed slowing, and then accelerating.i have a few more videos with similar problems, but this is one of the few that i was able to capture.my children are afraid of riding in this car, we have has issue after issue and simply want to be safe while driving.
The contact owns a 2017 chrysler pacifica. The contact stated that the vehicle experienced a complete loss of power while being operated at a low speed. The failure occurred without warning. The vehicle was taken to chrysler jeep dodge ram (1020 belmont st, brockton, ma), but the cause of the failure could not be diagnosed. The contact stated that the vehicle was previously repaired per nhtsa campaign number: 18v049000 (electrical system, engine and engine cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 33,000.
The contact owns a 2017 chrysler pacifica. The contact received notification of nhtsa campaign number: 18v049000 (engine and engine cooling, electrical system). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (alfa romeo of huntsville, 6523 university dr nw ste a, huntsville, al 35806) and was referred to the manufacturer. The manufacturer was made aware of the issue and referred the contact to the state's attorney general's office. No further assistance was provided. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2017 chrysler pacifica. The contact received notification of nhtsa campaign number: 18v395000 (electrical system, equipment). The dealer (lawley dodge chrysler jeep ram, 2750 us-180, silver city, nm 88061, (888) 706-9179) was contacted numerous times, but the contact received no response from the dealer and had been unable to schedule an appointment for the recall repair within a reasonable time frame. The manufacturer was contacted to determine if the part was available and to be referred to an authorized dealer to schedule the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 chrysler pacifica. The contact stated after shifting gears from reverse to drive, the rear backup camera imagine remained on the display screen. The contact stated no warning light was illuminated. The vehicle was not diagnosed nor repaired yet. Upon investigation, the contact associated the failure with nhtsa campaign number: 19v886000 (back over prevention, equipment) however, the vin was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 66,000.
The contact owns a 2017 chrysler pacifica. The contact received recall notifications for nhtsa campaign numbers: 17v542000 (seat belts), 18v049000 (electrical system, engine and engine cooling), 18v395000 (electrical system, equipment), and 18v332000 (electrical system, vehicle speed control). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (bayside chrysler jeep dodge, 21219 northern boulevard, bayside, new york, 11361) confirmed that parts were not available to perform the recall repairs. The contact had not experienced a failure. Parts distribution disconnect. Updated 10/19/18
The contact owns a 2017 chrysler pacifica. The contact received notification of nhtsa campaign numbers: 18v049000(electrical system, engine and engine cooling), 18v395000(electrical system, equipment), and 18v332000 (electrical system, vehicle speed control). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs as the recall notice was received over a year ago. Ray brandt chrysler dodge jeep ram fiat (1660 westbank expy, harvey, la 70058, (504) 334-8908) was contacted and confirmed that the parts were not available. The dealer diagnosed that the battery failed and needed to be replaced. The vehicle was not repaired, but the failure recurred. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. While driving various speeds, the check engine and brake warning indicators illuminated. Also, the vehicle lost power once the contact released the brake pedal. The contact would have to turn the vehicle off and back on in order for the vehicle to resume normal operation. An independent mechanic performed a second diagnostic test, but found no failure. The failure mileage was approximately 53,000. Vin tool confirms parts not available.
After following given instructions my radio uconnect system has become nonfunctional..i have been told by the manufacturer i have to wait for an update or a fix. It has been almost 2 weeks already... ..updated 10/25/17 updated 10/30/2017
2017 chrysler pacifica. Consumer writes in regards to a defective mopar roof rack. *ldthe consumer stated the roof rack was carrying a 51lb box spring when the front cross piece detached. This caused the roof rack and box spring to crash into 2 pick up trucks. The trucks had damage to the windshield and body.
I purchased a 2017 chrysler pacifica in october 2016 and it has given me nothing but problems ever since then.within the first year i took the vehicle back to the dealership multiple time for a wide range of issues 1. The main issue was a hesitation in acceleration (this problem is ongoing) each time we took it in they said that because they couldn't duplicate the problem they couldn't diagnose it, but when we got it home the problem always came back.it just continued to get worse, the warranty we purchased ran out and the vehicle ended up getting towed multiple times for repairs for the fuel system at another dealership (because i lost confidence in the dealership of purchase).the fuel system problem is dangerous because it stalls, stops, and shuts off in traffic. 2.the passenger (right-rear) turn signal and reverse light (right) wiring had to be repaired and is now out again also very dangerous when people don't know you're turning right, we've almost been rear-ended several times due to not having a working rear signal.3.the lift gate stopped working4.the engine sounds rough like its ready to shut off.most of these issues were reported and/or repaired while the vehicle was still under warranty.now that the warranty has expired all of the cost are my responsibility. A loaner car is no longer an option so i have to pay for rentals or miss work. Copies of the many roadside calls and tows attached.
Steering wheel gets stuck on turns even slight ones have to pull it in correct direction. Lights on dash go off as i drive at night is terrible. Side sliding doors, back door have opened by self as i approached vehicle. Radio volume used to go up and down, same for the parking brake as i parked, it also while driving makes loudbunk noise andas it sholts like whip lash to my neck and spine. The tires loose air right away. Most important is steering and sholt. I drive for a living and these are so dangerous. Dealer in homestead acknowledged issues, but still same was told was fixed, yet i was to be charged to jyst have it checked $120, worst service ever at all 3 different dealers, customer service is terrible wait time for oul change is over 2 hrs one time. Am totally dissatisfied with this vehicle. The only good thing is the drop sests but i almost got squeezed in while moving about no sensor stops it.
This is the second complaint i have filed in 24 hours. I believe i am having a known problem/recall in my vehicle: engine stall due to software issuean engine stall can increase the risk of a crash.nhtsa campaign number: 18v049000i drove about 3 miles. Parked my vehicle and pushed the button to open the sliding back door. When i pushed the button the entire vehicle turned off including the engine and all the lights. Nothing on the dash remained lit. I tried to restart it and nothing happened. No sounds, click or lights appeared. I opened my door and waited about a minute then the interior lights turned on. The sliding back door had to be manually pulled shut at this point.i tried to start the vehicle again and nothing happened. I tried again and it hesitated, then started. I was able to drive about 10 miles to work after that.
Auto headlight dimmers stopped working
Since purchasing our pacifica, we have had nothing but issues that seem to not be getting resolved with chrysler besides continuously in the shop. We purchased the vehicle brand new so we would not have the hassle of an unreliable vehicle. The vehicle has left us stranded with less than 30,000 miles on it. While driving down the interstate, the back hatch came open. After pulling over to fix this, as i had kids in the car, the vehicle kept opening. The dealership explained that there was a recall and fixed the issue.chrysler was very difficult to work with through the first issue. The case manager said that i was exaggerated over the issues.we then had the automatic start/stop go out, this caused our display screen to freeze up as well to where we could not use our controls. At this time we again begin experiencing issues with the back hatch again. Upon contacting chrysler a new case number was given and we were once again sent to the dealership. Shortly after being in the shop, i dropped my child off at soccer practice. When i returned to my vehicle the whole system shut down and doors opened and would not close all electrical was shut down. The vehicle had to be towed and was in service department for a week. We were left with one vehicle trying to haul our 5 children around with work as well. Recently the 9-1-1 is stuck on and freezes the display screen, along with the driver passenger sliding door opening without command of the button. The vehicle is scheduled to be serviced....again. This has been an ongoing issue to the point we do not feel safe hauling our family but financially are unable to trade in, leaving us stuck with a hefty car payment and unreliable vehicle. We would not feel comfortable trading this car in for another family as well.
While driving at 66 miles an hour the ess warning light came on but nothing else occurred. Stopped at rest area, turned vehicle off. Let vehicle sit few minutes restarted vehicle but the ess stayed on with no other effects.
In the first 500 miles of driving my new pacifica on at least 5 occasions i have used the turn signal and while pushing the arm to signal i also manage to push it forward.i have done this during the day and then when night comes i turn on the headlights to find that they start with high beams.as i never use high beams this comes as a surprise and i don't even think to look to see if it happens until someone flashes their lights at me.having the high beams on unexpectedly is not safe.it should be much harder to accidentally (or on purpose) turn on the high beams.or there should be a way to disable the [xxx] things so they never go on.parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
A/c and heat fan will spontaneously increase and decreased power, dash lights will pulse brightness, dash will flash "electrical failure" "parking brake failure", and power steering starts to fail. Feels unsafe to drive
2017 chrysler pacifica. Consumer writes in regards to defective cruise control feature. *ldthe consumer stated the forward collision avoidance system was inoperable.
On long trips (generally greater than1 hour) the acc/fcw (adaptive cruise control/front collision warning system) system fails intermittantly (with or without the cruise actually being active) and the dash displays "acc/fcw unavailable service required".once having failed, the system cannot be reset while continuing to drive, but turning the engine off and restarting will reset it.losing these system presents a safety hazard as the fcw is not only a warning system but can actually stop the car in an emergency setting.losing the acc (adaptive cruise control) actually means losing all cruise control, which is not only annoying but can easily lead to exceeding speed limits and/or constantly checking the speedometer setting resulting in reduced driver situational awareness.the biggest problem is that the failure throws no codes that code readers at autozone or chrysler can see and chrysler service says there is no fix without a code.inability to diagnose and fix this important enhanced safety system is a safety failure at chrysler.note that the failure has occurred in a variety of situations--day/night/sun/rain/cloud/snow/dirty/clean/fast/slow.
My local dealer (confirmed by fca llc) has told me that we cannot get the autonomous braking and lane assist on the pacifica touring trim level; only on the more expensive touring l-plus! these should be options on all trim levels so a family who wants safety more than fancy can spend their hard earned money on safety options and not be forced to pay $7000 more for fancy to be able to get more safety!!!! can you put pressure on them to offer the alp advanced safety option on lower trim levels?
The fcw (forward collision warnings system) appears to have an issue. The unit have not warned ones while driving after 6000 miles (and we have had close calls) also tested as we had similar system on other cars. The dealer have looked at it but can't find any issue, even when the car system showed that it was an issue with the fcw, the dealers technician did not get any error cod when logged in to the cars on-board computer system.
Acc & fcw. Mine did not work. The dealer had my car for 2 weeks. They had to contact the chrysler engineer & was told to replace & re-calibrate. So after being replaced it somewhat works. After the new parts, my car will still brake hard when a car in the adjacent lane is exiting (as if the car was braking in front of me). But, if a car changes lanes directly in front of me or slams on brakes directly in front of me my car doesn't react?chrysler has definitely fallen short on this function.i've owned vehicles where this function worked nearly flawless.chrysler says its as good as its going to get. Another misrepresentation on this feature! i'm disappointed. Chrysler claims the pacifica to be the quietest vehicle in its class. After driving it about 8 months now, i hate it. It's as noisy as a small car. "acoustically sound with its active noise cancellation (anc), subduing engine and street noise through white-noise wavelengths played through all speakers throughout the vehicle". Theanc is in all trim levels. Chrysler at this point doesn't even have a way to test the product to see if the anc is working!star tech support of chrysler is still trying to figure out how to test this feature!!! i had a chrysler customer service rep tell me that the anc was for my cell phone, lol, i was like are you sure you work for chrysler??third, is the suspension and rear sway of the vehicle. When there are only 2 people up front it's not noticeable. But when we have 5-6 people it's noticeable. Chrysler customer service tried to tell me i had the van over capacity. Really!so my 7 passenger van was over capacity with 5 people (4 adults, 1 child, 3 luggage)?again are you sure you work for chrysler??fourth, my key fob randomly loses connection. Fifth, i had the a/c failure and my a/c had to be replaced. I have requested a buy back. Too many misrepresentations.
From a stop at a stop light, when light turned green accelerated to about 18 mph (going straight through light) then lost all power (with accelerator still depressed) while in middle of the intersection. At that same time a notification displayed on the dashboard for about 5 seconds stating "adaptive cruise control (acc) off". After about 5 seconds notification disappeared and power returned to vehicle. This exact issue happened twice in the same day.
Lane assist and forward collision warning would intermittently turn off along with the passenger window automatically going down. Vehicle would also seems to glitch and restart at the same time. After this taking place for a couple of weeks, now the vehicle has twice completely shut off while driving. The engine, screens, dash, etc. All turned off and the it was automatically put into park. Vehicle will restart and everything seems back to normal once it is restarted.
Weā€™ve written the nhtsa in the past and have not received a response.we understand covid was a problem thatmessed a lot of things up and weā€™ve been patient until now and weā€™re writing again hoping for a long awaited response.we purchased new (on 03/10/17) a 2017 chrysler pacifica with the factory installed tow package, which dealer and chrysler corp claimed it could tow 3600 pounds, so we can purchase and tow a 3500 pound rv but since the vanpurchase we have learned that we need trailer brakes on any trailer weighingmore than 2500 pounds so the van and trailer could stop safely.after much investigation and many calls with our dealer,chrysler corporation and many rv dealers, it turns out the 2017 model year that chrysler corporation claimed it could tow up to 3600 pounds, can not in fact safely tow over 2500 pounds without a brake controller/trailer brakes and our van, which was purchased with the factory tow package, was not designed or wired to accommodate the necessary brake controller to tow over 2500 pounds and it can not be retrofitted with a necessary brake controller.the dealer advised taking the matter up with chrysler corporation and chrysler advised taking the matter up with the dealer, and neither will resolve the safety issue.can you please tell us if this is a safety issue or if in your opinion we can safely tow a 3500 pound rv without a brake controller and trailer brakes or do you recommend we seek legal counsel. Thanks very much for your time and expertise in this serious matter.anxiously awaiting your response.
The contact owns a 2017 chrysler pacifica. The contact stated that while in reverse the vehicle suddenly went into self parking mode and crashed into a second vehicle. After the incident, the contact noticed the self parking sensor light was illuminated. Also during the incident, the pre-collision braking system did not activate to prevent the vehicle from crashing into the second vehicle. No injuries were reported and no police report was taken. The vehicle was taken to the local collision center and the manufacturer was notified. The vehicle was later examined by the manufacturer's engineer who indicated pre-collision braking system had failed. The pre-collision braking system module was replaced and the failure was remedied. The local dealer orange coast chrysler (2929 harbor blvd, costa mesa, ca 92626) was also notified of the failure. The failure mileage was 10,000. *ln
Lane assist and forward collision warning would intermittently turn off along with the passenger window automatically going down. Vehicle would also seems to glitch and restart at the same time. After this taking place for a couple of weeks, now the vehicle has twice completely shut off while driving. The engine, screens, dash, etc. All turned off and the it was automatically put into park. Vehicle will restart and everything seems back to normal once it is restarted.
Since 11/2017, have had ongoing issue with sensation of a very hard shift occurring when accelerating especially if i have been driving in heavy traffic for some time. This has been on both highways and on local streets. Sensation is so hard, it feels like vehicle has been rear ended. This has occurred both before and after recall work was done. Have requested evaluation twice at dealer and each time nothing able to be found as cause. The event does not occur all of the time so service techs most likely did not experience it. Starting the week of 4/30,van has started to be slow in acceleration when pulling away from red lights, intersections and merging onto highways. Feel van is becoming increasingly unsafe to drive.also had check engine light come on and found to be fuel pressure sensor. When first replaced at dealer, fuel pressure sensor worked for a few days and then van would not start and approx. 1/4 tank of gas lost on parking lot surface. Required towing and when checked o-ring had crimped and burst on new sensor.
Driving at 70 mph, my pacifica just shut off. Had no control, had nothing. Managed to pull over to the side of the road. When called into the beaver county chrysler dealership i was told, "we just sell them, we don't make them." his vehicle has been one issue after another. The sliding doors not closing, the dvd player not working, the radio not working, the sliding door on driver's side still not working and they had to completely replace the gas tank because i couldn't even put gas in the tank it would shut off and wouldn't let gas get into the tank. Now this. We were scared for our lives and then told, "we just sell them we don't build them."this is not a safe vehicle. ... Consumer stated problem was solved. Updated 12/19/18
As of today, my new van has been in service 13 of the 15 days i have owned it. Not even 12 hours after bringing my new van home, i noticed some lagging/slight jerk after braking going around 20 mph. The next day, in a neighborhood (thank goodness) after turning right after a stop sign, the check engine light came on with a ding and blinking and i was unable to accelerate. I coasted into my friends driveway to put in park and the van began to shake. This went on a few min and because i was on my way to work, i left the driveway and continued on my way for 10 min. The check engine light came on two more times after that. After four days in service, they finally concluded it was the o2 sensors and replaced all of those. After it was fixed, my husband couldn't even make it home before the check engine light came back on. As of yesterday, computer modules have been updated and the check engine light still comes on and they can't pinpint where the misfire is happening.
The vehicle suddenly appeared to shift into neutral, while still in "drive", going approximately 40 mph. The accelerator was completely unresponsive and driver was unable to shift into another gear. The vehicle repeatedly said "not in park" while in park, showed the reverse camera while in drive, and would not accelerate when in drive.fortunately the driver noticed the check engine light had come on and was pulling into a gas station when the unresponsive accelerator occurred, otherwise a collision would most definitely have happened. .updated 10/25/17
Unable to gas up the vehicle pump keeps cutting off. Vehicle will not take the fuel every time i try to gas up
Loss of power while driving at a high speed, 60-70 mph. This problem was said to be addressed in a january 2018. On november 9,2018 while on i75 north bound lane in toledo, ohio, by exit 200, in the left hand lane at about 1:00 pm, the pacifica lost all .power. When i went to shut the engine off a warning came on saying "car must be in park to stop. I then put the shift nob to drive, the car then tried to backup. I then put the indicator back to park and this time the engine shut off. I then restarted the car. Everything seemed normal. With road rangers assistance, i then went to the nearest chrysler dealer. They then checked everything out with their computer. It showed previous glitches, but everything was working as normal. I then proceeded on my journey. I called chrysler car and documented the problem.
Problema con en tapn de gasolina se activo la luz de check engine se detecto el problema de fuga de aire en la lneas de gasolina , tambin con lo elctrico marca que no est la llave dentro de la unidad cuando s est y no desaparece el mensaje an conduciendo el vehculo, esto pasa cada vez que se baja alguien de la unidad gracias
Fuel leak.. With gasoline odor and check engine light with canner code p0456, when i start up the car.
Car shut off during driving and told me to shift into park and then restarted and took off fast for a few feet
While driving on a busy street, my 2017 chrysler pacifica suddenly lost the ability to accelerate. I was in an intersection pumping the gas pedal with nothing happening. The warning message on the dash read "shift vehicle to park" (or similar). I coasted to a stop with cars nearly missing me, shifted to park, turned the car off, then turned it back on, shifted to drive and pulled directly into a parking lot. I called chrysler roadside and was towed to the dealership where my car is now. According to what i'm seeing on chrysler forums, this is beginning to happen across the country & chrysler is not addressing this extremely serious situation. Thank you for your time and i look forward to a response.
I was driving on the highway with congested traffic at around 10mph. Without any prior alert, the engine shut off by itself and the vehicle lost its power. I had to turn the transmission to p from d and restart the vehicle.
Transmission shifting issue. Vehicle was at a complete stop. When acceleration from stop and making a right turn , the vehicle acted like it slipped out of gear and back into gear. This caused a violent motion in the car. This is a repeated issue with this van. At times when i step on the gas to accelerate the transmission does not always engage properly and it slips causing a delay in taking off. I have had it back to the dealer for all upgrades or reprograms for this problem and yet the problem still persists
This vehicle is a handicap conversion van modified by revability / vmiin the modification - revability has replaced the factory fuel tank with one of their own design and construction.in doing so - they use the chrysler factory components such as the fuel pump, fuel gauge sender unit, emissions connections, etc.however - the fuel gauge has never worked properly since i purchased the van and it gives misleading information about the fuel level.it registers only 3/4 full on the dash when in fact the tank is full.if you try to add any more fuel (as i found out when i first purchased the van) - it affects the emissions controls severely and makes the van un-drivable; in fact the engine will stall unexpectedly in traffic which is a severe hazard.further - the low tank level is unpredictable so you are never sure when to refill, if the fuel gets too low then the engine can also stop in traffic.the company is well aware of this problem but cannot fix it.i have had it to the original selling dealership (jay hatfield mobility in lee's summit missouri) several times as revability said the repairs were covered under their manufactures warranty.the dealership has been unable to fix the problem and has since not renewed their contract with revability.so the problem still exists and the powertrain 'check engine' light comes on periodically - which jay hatfield mobility said they had nothing to do with and would not do any further repairs.my wife is handicapped and in daily rehab treatment - so i need this van every day and need it fixed properly - however the van conversion manufacturer has no instructions or information that they can supply for a correct repair.i believe that revability / vmi should be responsible for fixing this problem properly or replacing this van as it is / can be a safety hazard to operate without a properly functioning fuel gauge.
My wife was driving the car in stop and go traffic on the highway when it stalled out. She lost all power steering and power braking. She had to stop the car completely and put it in park before being able to restart. The problem kept recurring and she was only able to go a short distance each time. Luckily she was able to nurse the car off the highway and onto a side street to park it. I went back to the car the following week after it was parked and had the same problem only it seemed even worse. I would start the car, it would drive only a few feet and shut down completely. This happened repeatedly (maybe 5 times) until i decided to park it and call chrysler. Called chrysler and they said it had to be towed to the nearest dealer. It was picked up about 3 hours later. They called me about 3 days later and told me that the gas tank had been overfilled and it caused something to malfunction. This seems very hard to believe would be the cause of such a catastrophic failure. They said they needed to replace the fuel tank. About 2 weeks later, they had replaced the fuel tank, canister, valve, fuel cover and fuel module. I picked the car up and had no incidents driving home. That said, i am scared to drive this car or put my family in this car - particularly on the highway. I want chrysler to buy this car back from me. I don?t want to be scared driving it every day...updated 11/07/17 updated 11/13/2017updated 8/30/18
Vehicle is slamming into gear generally in 2nd or 3rd gear.. We have contacted chrysler corporate as well as the dealer multiple times however we are told they cannot replicate. The problem continues to worsen
Fuel pressure sensor needs replacing. Car has 36,648 miles
I was driving the car on a 5 lane highway going approx 50 mph when the car shut off. The gas pedal stopped working and the car began to decelerate. On the console it told me to then put the car in p to start the car.i was able to pull over and restart the car however it happened again within 10 minutes of driving. It has proceeded to happen 10-20 times and cars is now in the shop. This is a very dangerous thing to have happen when you are driving.
Purchased the vehcile in 2018 electric brake vacuum pump went out while driving no accident in 2019. ~ mileage 55,000extended warranty covered.air conditioning compressor pump out at 70k miles. December 2020.driving, and i heard the air make a noise and realized it was warm air.axle shaft out at 68k miles october 2020. Causing struts to go bad and leak.parts on backorder.car automatic transmission is rough changing gears.told i need fuel injectors cleaned.my cost was over $400.i had it done at another service provider, no change.advised by dealer they needed to clean fuel injections replaced 3 batteries in 3 years. Twice the vehicle died wile driving causing the power steering a brakes to tighten up. Mopar battery bought and instaled from dealership.venginesmell like anit-freeze - dealership sadvised it past test and no issues
Driving, pulling out of driveway and vehicle shut off, would not shift or restart
Transmission shifting issue. Vehicle was at a complete stop. When acceleration from stop and making a right turn , the vehicle acted like it slipped out of gear and back into gear. This caused a violent motion in the car.at times when i step on the gas to accelerate the transmission does not always engage properly and it slips causing a delay in taking off. I have had it back to the dealer for all upgrades or reprograms for this problem and yet the problem still persists.
Fuel pump nozzles don't work with pacifica and auto shut off every second. There must be something wrong with design where nozzle senses fuel and shuts off. This is not only super annoying but a safety hazard. Since the fuel pump auto shuts off every two seconds, i have to keep pressing it and don't know when it is false and when it is really a full tank. This results in overflow (top off effect) which is hazardous!!! this is not isolated.... 4 out of 5 pumps do this! please help as i know others have same issue from the online forums. I can provide video of this.
When trying to fill my gas tank the pump keeps shutting off. It takes a long time to fill my tank or to know when it is truly full. I asked the dealership about it and they told me there is a problem with the venting and that i need to turn the fuel nozzel 90 degrees when pumping fuel. This works sometimes but i donxt find it acceptable. I shouldn't have problems filling my gas tank.
We smelled gas on the passenger side and noticed there wasn't a ton of power being given to the engine. Once we got to our destination the gas smell was stronger. We arrived back at our house and the gas smell was really bad at this point and noticed there was gas coming over the headlights. We popped the hood and there was gas everywhere. We got very lucky and the van did not catch on fire. The fuel supply tube (68210442aa) was shooting gas out from a hole in it and it would land a good 20-ft outside the vehicle. This could have killed myself and my family. We went to find the part and come to find out chrysler "redesigned" the part but there is no recall on this part yet.
The vehicle shut off as if the "key" had been turned off in the middle of traffic while moving, on the highway accompanied by the message "shift to park" my wife shifted to park then restarted it, the vehicle continued to repeat this multiple times until she was able to make it to an exit ramp and park in a safe area. This is the second time this has happened in the span of about 8 months. It has been to 2 dealers, both times we where told that no codes where stored internally therefor they didnt know what to repair. Our van has been modified for a wheelchair for our disabled teenager because of this we have no choice but to keep driving it in this condition. Not to mention how undependable it feels.
Vehicle motor or transmission lurches and stalls, won't stay in gear, stops for no reason in traffic, slams into gear. But won't accelerate. Arrigo chrylser dealership in fort pierce florida stated they repaired issuewith computer reset or reprogramming but did not resolve. Continues to stall and lurch and lose power.
Check engine light keeps coming on and when a service tech checks it, it is saying that the pressure is off in regards to the gas tank cap. They reset it and it comes back on 2 weeks later. They told me never to turn the car on while fueling, which i have never done. I believe this is a defective part or software and they need a fix for it.
Vehicle engine and electrical system shut down while driving 35 mph in traffic. Total looks of power steering also occurred. Our family with small children also were in the car.this could have been much worse if it occurred at highway speeds on a busier road. Once stopped the dash alerted us to shift to park to restart vehicle. We did but car would not start. No attempt to turn over at all. Put flashers on and parts of dash, uconnect screen and interior lights flashed also. Car has 10,000 miles only and has been relatively trouble free to this point. I see many like complaints on this website and in online forums.to date it seems reading feedback from others affected, even after multiple occurrences and trips to the dealership, chrysler has not identified a root cause or been able to permanently resolve the issue.this is a huge safety issue and we will not drive this car again without a definite resolution.
I have two occasions where my vehicle stalled.1. I was driving at 40 mph on the highway and everything went dead, i coasted to a stop on the side and was able to put it in park and restart.the second time i was stopped at a light on a side street, and started to go from a stop to a left turn and the vehicle start to go and suddenly went dead.i put it in park and restarted.no engine lights, nothing to tell me where the problem was.i am taking it in for service.
I was driving in a neighborhood area approaching my community service event at a boys and girls club. Searching for street parking, i was about to slow down releasing my accelerator pedal and suddenly the car stalls. I safely steer to the right and make a stop in attempt to move out of the way in a busy street. The screen on my car instructs me to put my gear back to park in order to continue, i shift it to park as it says on the screen and the screen instruction remains the same. The start button light is indicating that my car is still on so i shift my gear to drive and stepped on my accelerator pedal. The engine revs, but it does not move.i put my gear back to park and pushed the button to turn the engine off. Then i push the start button again to turn it back on. This time i shift it to drive and i am finally able to drive forward. I was stuck in the stalled position for a few minutes in a panic trying to figure out what was going on.imagine if this happened on a freeway or a very busy major street. It would be very dangerous to me and my family as well as other drivers around. I demand a safety recall for the safety of my family and others.updated 8/16/18
Vehicle lost motive power while attempting to excelerate from a stop on a city street. Vehicle was restarted but loud clunking noise and violent shaking came from engine compartment. Vehicle was towed and has been at the local dealer since with little communication about a prognosis or permanent fix.
The van has less than 200 miles in it when it stated stalling. It now has 205 miles, and it has stalled(engine stopped) 5 times already. This occured when decelerating or when fully stopped with the gears still in drive. The engine will stop and a message on the dashboard to put the vehicle in park to start will appear. Restarting the engine is normal with no issues....updated 11/06/17 updated 11/09/2017
Leasing 2017 pacific touring l.ever since it passed 8k miles, jerking movements after coming to a stop, like some body hit you from behind. Took it east hills chrysler and jeep dealer in long island, ny twice. The first time they updated the software they said. 2nd time they couldn't duplicate the problem. Ofcourse cuz this jerking movement happens. Sometimes. In june 2019 this is happening a lot everyday with the ny city traffic on the highway. May 2019, van stalled while stopped at red light. Screen said 'shift to park to drive....' had to do shift and press the start button twice to get the control back of the vehicle. This time wife and 2 children with me. Of course ppl started honking and yelling cuz it's nyc.also most of the time while fueling, the fuel pump stops. Really scared to drive this van anymore.
The vehicle electronics malfunctioned with the windows rolling down on there own. Following that the vehicle completely shutdown at around 40 mph locking up the steering, loss of power steering, engine turned off and would not restart. This occurred on the highway and this is the second time this occurred. The key fob will not work and the car will not start again. I can't even lock the vehicle. Luckily we had started to slow down and did not have to turn or this would have resulted in an accident with my kids in the vehicle. I will not be putting my family in this van again.
Car was in motion, in traffic, using cruise control on a two lane highway.an attempt was made to accelerate and pass the slower car ahead.when accelerating to override the cruise control, the car decelerated and felt as though the brakes were being engaged.fortunately oncoming traffic did not approach before the car was able to limp back the lane.mullane motors serviced the vehicle to fix the problem.two days later the car again decelerated when applying gas to proceed, a warning flash appeared that said electronic throttle needs to be serviced.all this happened a few moths after we had our car to the dealership for the recall regarding the cruise control and two days after servicing to fix the deceleration happening as gas pedal is depressed.
My car on occasion had been feeling like it was cutting out, i thought i got some bad gas so i switched stations and noticed it less. Then about a month later, it just turned off in route. I was at a four way stop accelerated to go and it started out, i made it into the middle of the intersection and the car turned off. It gave a notice by steering column that it needs to be in park to start engine or something. It did it with about 13,000 miles on it. I was able to start the van after i put it in park with foot on brake and continue on. It happened so fast i was not sure what went wrong? now i read that many have had this happen as well. I am fearful now it will happen when i am going higher speeds, etc. This needs to be fixed!
Fca stated that the their t34 recall campaign (nhtsa recall #17v-371) was scheduled to start "on or about july 24, 2017." july 24, 2017 has come and gone with no updates from fca to owners on the proposed fix or schedule for parts availability. The recall letter has not yet been posted to the fca website. The link to the associated pdf for recall t34 results in a "page not found" error. Their customer service line has no further information. Their dealers have no further information. Fca is not addressing this recall with an appropriate level of urgency, given that it was issued on june 7. In the meantime, the safety defect continues to exist with no timeline for resolution. As fca states, "a loss of motive power could cause a crash without warning." ...updated 11/06/17 updated 11/09/2017
The contact owns a 2017 chrysler pacifica. After refueling the vehicle, the contact was unable to restart the vehicle. After several attempts, the vehicle restarted and unknown warning indicators remained illuminated. The vehicle was taken to olathe dodge chrysler jeep ram (located at 15500 w 117th st, olathe, ks 66062, (913) 780-3700) to be diagnosed, which was still pending. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 38,508. Piir = y.
The engine shuts off while driving causing the vehicle to come to a sudden stop because of loss of power.the vehicle had to be changed to park before it could be started. This issue happened would happen on a full tank of gas and continuously until the fuel level was ran down.
Had the car for 23 hours. Less than 5000 miles. After pulling the car to the end of the driveway and 3/4 of the way into our road it began to shake violently, so much so that one of our daughters burst in to tears (the one that never cries). The shaking lasted some time, along with grinding noises. The car flashed a dozen different codes as well as indicating that the parking break was not available. The van was completely dead in the road with five children inside and cars having to swerve around to make it through the nearly blocked road. The van would not respond to restarting in any way. We quickly tried to remove all five kids as safely as possible. After calling our dealership they told us we needed to call chrysler service and towing. After waiting over an hour, with the car in the middle of the road, the tow truck arrived. The tow truck driver was able to replicate the violent shaking and stated that someone "really screwed something up with this van." he could not put the van in neutral because of the malfunctions and had to use slides to get it on top of the tow truck. We had been heading to the freeway and i can only imagine what would have happened to our family if this had died on the freeway with an 18 wheeler behind us. We easily could have all been killed. Where we live, the large trucks fill the freeway and from other stories we've been reading about failure of chrysler pacifica hybrids (and there are a lot of them) vans are dying in the middle of roads; a potentially deadly problem. Chrysler dealership has no idea what's wrong or how to fix it. Corporate is not returning calls
Windows roll down by themselves vehicle in park. One time vehicle places self in park when braking pulling into a parking lot.one occurrence, vehicle placed self in park and died in stop and go traffic on interstate.heated seats wired backward.....updated 11/03/17 updated 11/09/2017
While stopped at a traffic light, the ess feature of the vehicle typically stops the engine to reduce co2 emissions and supposedly save on gas. As soon as i release the brakes, the engine re-starts and off i go. However, in this instance, after i let go of the brakes, the vehicle began rolling backwards, which caused me to step on the brakes right away or i would have hit the car behind me.i let go of the brakes again, then the engine restarted as usual. This is very concerning and a potential safety issue.
My wife was driving on a city highway at a normal rate of speed during rush hour and the vehicle's engine suddenly shut off and the vehicle abruptly slowed. The dash board then showed a message that read "shift to p to start." thankfully she was able to steer the car to the shoulder without being hit by another driver. As soon as the car came to a full stop she was able to turn the electronic shifter to park and restart the car.
The vehicle's stop/start system shut down the car unexpectedly while the car was in the process of making a left turn and could have caused an accident.it was fixed, then a few months later it was under a separate recall.recently the system malfunctioned again and again does not work.
My 2017 pacifica has had many electrical problems with the windows, sunroof, sliding doors, navigation, electronic screen, and rear hatch which have been repaired except for the passenger window & sunroof.but the problem that i have told the dealership about repeatedly and they say they can never recreate is that the car doesn't accelerate often times until after the car glides into the intersection, and when it does it lurches forward.i drive cautiously because i know i am at risk of getting hit if the engine doesn't kick in the next time i turn in front of oncoming traffic! this has been going on since i bought the car.
Driving vehicle and it just turns off.i am 80 and it turned off in traffic circle. It has happened twice and is exactly described in june recall.vehicle has no open recalls and has happened twice in last week.
Driving at 70 mph, my pacifica just shut off. Had no control, had nothing. Managed to pull over to the side of the road. When called into the beaver county chrysler dealership i was told, "we just sell them, we don't make them." his vehicle has been one issue after another. The sliding doors not closing, the dvd player not working, the radio not working, the sliding door on driver's side still not working and they had to completely replace the gas tank because i couldn't even put gas in the tank it would shut off and wouldn't let gas get into the tank. Now this. We were scared for our lives and then told, "we just sell them we don't build them."this is not a safe vehicle. ... Consumer stated problem was solved. Updated 12/19/18
The contact owns a 2017 chrysler pacifica. The contact stated that the plastic covering on the door latch was too thick. As a result, the latch would tighten when an object touched the lock, even as the door was locked. The contact stated that a child's finger was crushed when the child touched the plastic while the door was locked. It was unknown if medical attention was received. There was no warning prior to the failure. The vehicle was taken to the island chrysler dodge jeep ram dealer (1239 hylan blvd, staten island, ny 10305, 718-408-8968) where it was diagnosed that the vehicle was operating as designed. However, when the contact placed a straw on the plastic covering while the door was locked, the plastic crushed the straw. The dealer kept the vehicle for further investigation. The failure was not diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,400.
2017 chrysler pacifica. Consumer writes in regards to being able to open car doors while driving. *ldthe consumer stated the manufacturer was made aware of the failure, but was not able to reslove the issue. Updated 11/22/2017
The left slider passenger door will not stay closed. If the door is opened and then shut, it will re-open. There is no way to keep it closed once it has been opened. This obviously happens when the vehicle is stationary.
Power train intermittently shifts hard at low speeds (under about 20 mph) in stop and go type traffic causingthe vehicle to unexpectedly lunge forward. It is believed this will eventually lead to a vehicle accident. The local fica dealer (pomoco nn) is unable to resolve. Vehicle is still under mfgr warranty.
Everytime i accelerate the car is slow to pick up speed and jumps and jerks like the transmission can't shift gears. It has also stalled out in the middle of intersection as if it couldn't get into gear. Took to dealer reset transmission but it still isn't right. Taking to another dealer this seems to be a problem with several owners the car only has 32k and i bought a year ago never had this much issue with past cars
When leaving from a complete stop, at around 20 mph the vehicle loses power and then slams into gear. When this happens it feels like someone has run into the back of the vehicle. It happens quite often. At least 2 to 4 times a day. There are no indicator lights that come on when the happens. I have had it to multiple dealer shops to have it fixed but it doesnt do it when some test drives the vehicle. I have paid for multiple diagnostic test and nothing shows as being wrong. I have read multiple complaints about this same issue but never found any information on what the cause could be. This has been happening for the last 5 months. Vehicle is still under manufacturer warranty.
The check engine light comes on and the car stall, stops in the middle of the street while im driving with my children. It spent over a month at south shore chrysler in ny before they figured out what was wrong, claimed it was fixed, and the same thing started happening all over again- check engine light and stalling on the road. It has been at south shore chrysler in inwood for about a month now, and nothing has been done to fix this car. It is a danger to drive. I know ny has lemon laws and i want chrysler to buy me out of the remaining 6 months of my lease and take responsibility for this dangerous and faulty car.
Van stalls intermittently while driving without warning. This van has had the chrysler recall for this issue performed on it in late 2017 and its still stalling about every 500 to 1200 miles of operation. Van is very dangerous to drive it can quit on a moments notice without warning at any speed. The obd2 system records no system faults when this has happened as per dealer service that has looked at the vans data logs. Chrysler claims the van has been repaired via download update for egr valve that also included the stalling fix but it has not fixed the issue.
Transmission intermittently jerks violently when accelerating from around 10-20 mph. This happens most often when we slow down to make a turn and are not coming to a full stop. So when we begin to accelerate after the turn, the van loses all forward momentum and feels like it's in neutral for about 2 seconds and then suddenly lunges forward throwing our heads back into the headrest pretty hard. We've been extremely close to being rear ended twice the past month. This transmission issue has happened roughly 25 times since we bought the van in oct. 2019.
1) steering - when driving, the steering wheel almost feels ā€œstuckā€¯ when turning and going at least 40mph. It feels like it has to be ā€œjerkedā€¯ back to straighten it out causing concern for over correction. Took to chrysler dealership and was told they could find nothing wrong but did an update on my power steering. Seems to be happening more often. 2.power train - while taking off from a stopped position or driving slowly (ie: parking lot) the vehicle shifts so hard it feels like youā€™ve been rear ended.again chrysler dealership could find nothing wrong but this also happens frequently.
In sept. 2018 i took my pacifica in for cruise control recall and check engine light. Recall and check engine light repair completed. Next day check engine light came on again and has been on and off for the past few weeks. It seems to stay on about 4 days and then off for a day or two.cruise control (in motion) goes out sporadically. Power window- drivers window- auto up does not work.window(parked and moving) goes up half way, stops and goes back down.transmission-not consistent issue but lurching @ 10-15mph also at 30mph
When accelerating from a stop light or stop sign the transmission sometimes shifts very hard, causing a jerking to passengers.brought to dealer. They said no code and they couldn't replicate so nothing they can do.
While driving van experiences a hard shift into 2nd gear. This causes a lose of power and the a jerk. I have almost gotten hit from behind. This can happen on the road, parking lot and getting on interstate. Van has been iat dealer for about a month, just returned to me. Chrysler is saying this is a normal condition. Completely not safe to drive to me or my family. This has been into the dealer several times for same problem since march. On my way home from dealer it happened two more times.
My transmission jerks hard when shifting between 1st and 2nd and 2nd and 3rd gear. This happens at a slow speed around 15 mph.it feels like i have been rear ended by another vehicle. It then will lurch forward like i hit the gas pedal. One of the times i was out of town. When the transmission jerked it would not change to a higher gear. I had to park the car, cut off the motor for and hour, and then was able to drive the rest of the way home. The dealer has refreshed the computer and did a recall, but it still is not fixed. I have had it to the dealer 3 times. They say nothing can be done unless they can duplicate the problem. One time the service engine light actually came on for several hours but was off when i started the car the next morning.. On 10 may 2018 i was told by the service advisor that the new cars have a mind of their own and learn the drivers driving habits. So i felt like they were blaming it on me. How stupid is that comment?
The vehicle has had several cases of shifting hard or clunking when going from one gear to another, most noticeable from 1st to second gear. This issue does not happen every day or even every month, but i'm guessing at least 4 times a year. Issue usually happens after starting to move from a dead stop, such as at a traffic light, etc. The date of this happening is approximate and has happened several times over the last 3-4 years.
When the van reaches speeds between 35 - 45 miles per hour, the transmission jerks.this happens mostly on the highway or streets where the speed limit is greater than 35 mph.
Occasionally, when accelerating from a stop, or low speed, the engine seems to increase rpms while the car temperarily slows, and then the car lurches forward and emits a loud mechanical clank. The whole sensation is similar to my car being "rear-ended" by another vehicle.
Issues when the vehicle is moving at slow speed going from what feels like 1st second gear and a very hard thump feeling is felt. Rpm guarge gpes from 1500-300 rpm very rapidly then the vehicle shifts gears and the thump or hard shift is felt. Can happen either on highway, city street any roads at all.
Many other drivers complaining about same issue:1. Driving at low speed (10mph or less) transmission does a hard shift as if it was trying to engage 2nd or 3rd shift. Car does a huge bump when the shift is engaged.2. At high speed (65mph ~) is possible to hear a rattling noise coming from left side panel / drivers side.this is very concerning for us. Already have dealer check the vehicle but they always say they could not reproduce the issue.this is happening since the very first recall for this car. Before the first recall, no issue.
The contact owns a 2017 chrysler pacifica. On several occasions, while the vehicle was being driven, the contact stated that it hard shifted between gears. The contact stated that the hard shift felt as if the vehicle had been rear ended. The contact stated that the vehicle also stalled in the middle of an intersection and then lunged forward on several occasions. The contact stated that the failures were intermittent. Northgate chrysler dodge jeep ram (located at 8536 colerain ave, cincinnati, oh 45251, (513) 385-3900) was unable to retrieve a fault code or duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,000.
Our pacifica roughly jolts forward when accelerating to about 15mph just after being stopped. It feels like being hit hard from behind. It has been an ongoing issue for over 9 months now. I have young children in the car and it is very scary.
I have experienced repeated and worsening problems with my pacifica shifting very roughly and multiple speeds, to the point where the car jerks and acceleration stalls.i have taken the car in multiple times to the factory dealer and they said the computer is not capturing any error codes, and they can't replicate the issue.this car has had multiple issues starting the day i bought it, and i think the car is just a lemon...would never buy another chrysler product again! *dtupdated 10/18/18
While in motion at lower speeds the transmission violently jerks between gears giving the feeling the car is out of control.
While stopped at a traffic light, the ess feature of the vehicle typically stops the engine to reduce co2 emissions and supposedly save on gas. As soon as i release the brakes, the engine re-starts and off i go. However, in this instance, after i let go of the brakes, the vehicle began rolling backwards, which caused me to step on the brakes right away or i would have hit the car behind me.i let go of the brakes again, then the engine restarted as usual. This is very concerning and a potential safety issue.
Vehicle is loosing acceleration and/or all power while in operation.vehicle will be moving in drive and then will not accelerate upon pressing gas pedal.has also completely shut off while in drive, and had to be put into park and restarted.this is a very dangerous problem since it happens while the vehicle is in motion in the drive function.this has occurred three times now over the course of 6 weeks.every time it occurred on a city street at either an intersection or in a line of traffic. Vehicle was taken to certified chrysler dealership after the second occurrence, where we were told there was no problems with the transmission or any codes showing up when diagnostics were performed.vehicle is not fit for driving as it seems it will just randomly loose acceleration or turn off during operation.....updated 11/03/17 updated 11/09/2017
Sudden engine failure and power loss while driving.error messages displayed on dash indicating failure of electronic stability control and transmission, along with check engine light.this issue started intermittently, but became so severe that it would happen multiple times in a short <10 mile trip.to recover, the car must be stopped, turned off, and then restarted....updated 11/03/17 .updated 11/9/2017
Vehicle has a vibration/shudder that chrysler considers "normal." has been in for service to two separate dealerships a total of six times, with no resolution. Engine vibration continues to worsen, and have driven other vehicles without similar vibration. Others have reported vehicle will eventually shut off while driving, rendering no steering or brakes. I do not care to have a vehicle with my children in the car that can/will shut off while driving. Chrysler has been zero help, and will be pursuing buyback process immediately...updated 10/30/17updated 11/13/2017
Vehicle has gotten the update to start. While driving the vehicle had a hard shift or jerk as if gotten hit from behind while going about 25 on a side street after turning onto started to pick up speed. This has happened a couple times. No warning lights have come on.
Transmission failed on us 3 times. First was backing out of a parking spot, totally locked up for 15 minutes.reset and ran fine. Next, with wife and 3 kids in the van, transmission locked up at 45 miles per hour almost causing her to crash and get hit. All lights came on and electronic parking brake engaged. Dealership took 2 weeks to fix and said it was fine. Next, i was driving at 55 mph and transmission locked up. Almost died. No a/a by the grace of god. All lights came on and parking brake engaged again. Now, chrysler is replacing the entire transmission.we won't take it back. Family almost died twice...updated 07/20/17
Van loses ability to go forward while driving.dash lights all come on and engine begins to cough and stutter leaving me stranded in traffic.dash codes include "service electronic stability control, engine light, "parking brake temporarily unavailable," and other dash icons.it will move forward at idle speed only-no accelerator.i have had it towed to chrysler dealerships 3 times and was able to drive it in a fourth.this issue has nearly caused 2 accidents-one of them with the potential to cause serious harm.while moving in traffic the van stops going forward and decelerates quickly causing traffic behind it to have to swerve to avoid hitting it.it has also occurred in the middle of a turn from a stop onto a state highway.this instance required other drivers to swerve into another lane and onto the shoulder/curb to avoid hitting me or vehicles in other lanes.it has occurred immediately when starting the van in a parking lot.it has occurred at low speed in a subdivision.chrysler refuses buyback and continues to tell me to drive the vehicle.all recalls have been done, the pcm has been reprogrammed/replaced 4 times, the "harness" has been fixed/replaced 3 times.both of the sliding doors have had to have the motors replaced on separate trips to the dealership.this vehicle is an electrical nightmare and chrysler is not dealing with it.this began at about 14,500 miles and within the 1st 7months of buying the vehicle brand new.i have been trying to get this resolved for 6 months with no help from fiat chrysler or the dealer- shuman chrysler.they continue to make it run and let me drive it for a short period until it stops again.my family is going to be seriously hurt in this vehicle and there doesn't seem to be any recourse.
I am clearly having transmission issues. At 45,000 miles, i have taken the van in twice so far and no solution is successful. First service was to address the transmission recall which was merely a software modification. This did not fix the issue. I took it in again and the service department could not replicate the issue. I am getting a major kick in the shifting during low speed movement. It happens around 15 mph when acceleration holds steady. It is a violent kick as if another vehicle has hit the rear of our van. This is not ok, nor does it seem healthy for the state of the rest of the moving parts associated. The other issue is within the front suspension. Over even the smallest of bump or uneven road surface, it feels as if something is loose. I had it into the shop to check the struts, joints, etc, and they are ok, but something is not right and i begin to wonder if this vehicle is safe for my wife to drive my family around town in.
This is my 3rd problem to be reported to nhtsa on this 2017 chrysler pacifica.the "l" gear should typically slow down the vehicle when engaged, especially going downhill, so that you can use the transmission to slow the car down and use less braking.on a recent trip on i-5 the grapevine, i used the l gear to attempt to slow down the vehicle on a steep and long descent.instead of slowing the vehicle down immediately upon switching to l, the vehicle actually sped up 10 to 15 mph initially before it starts to slow down the car, creating a very dangerous situation especially when vehicles in front of me were slowing down too on the descent.i took it to the dealer, and they actually replaced the tcm because of another dangerous problem (see complaint 11405469, march 2021) with the vehicle.i have tried the "l" gear again after, and it still does the same thing.the dealer says they cannot replicate the problem because there is no downhill where they can test for this problem.
Vehicle stopped starting - the following issues were being displayed. 1. Vehicle not in park, service trans stope safely shut off engine to engage park, service electronic stability control, park sense unavailable, service shifter problem. Unable to operate tail gate, unable to operate sliding doorsthe vehicle was in stationary modelwhile motion i am having issues when speeding up from 20 to 30 miles per hour the car stalls and then picksupcar was in idle state and suddenly the car stops responsing
The van will sporadically not respond to acceleration between 15-20 mph and will suddenly jerk rather vigorously.it feels very unsafe especially when rear traffic is fast approaching.i have read countless complaints of this same exact issue with this van in various different forums and websites.owners contacting chrysler and dealerships with no positive outcome.we justly need an investigation.
I continuly have to have my battries replaced at least 6 months to a yr. Also my car keeps stalling and it kick a lot more now then it has been since i got the car. My issues occure when i'm driving and its worst when driving up hill.i have been taking it to the orginal dealership for all services they have all the records of all the issues i have experience since ipurchase the car.the car was pre owned with only 9 thousounds miles on it. The dealership is in green brook nj.
The contact owns a 2017 chrysler pacifica. While driving various speeds and shifting gears manually, an abnormal noise was heard coming from the vehicle. In addition, the gear shifter was not shifting appropriately. The vehicle was taken to brown's jeep chrysler dodge ram (483 ny-112, patchogue, ny 11772, (631) 289-8500), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 24,000.the consumer stated vehicle was taken in for diagnosis informed by dealership it was transmission and waiting for approval to fix vehicle.
For the past year the car jerks forward and stalls while driving.especially after going from a stop.sometimes it is so bad, you violently jerk forward.have broughten to dealer twice for this.once they did a softward update, that did not help.second time they said it was normal
The drivers side automatic sliding door will pop back open onceit closes. At approximately 30-40 mph the transmission will slip and it is sounds like a popping noise.
The automatic transmission seems to skip a gear or two causing the vehicle to violently jerk the occupants forward. At times, it will not accelerate past a certain point and then lurch forward. This seems to happen when accelerating in various settings.
Hesitation then lurching when initiating acceleration at low speeds. Loud cranking/scraping noise when releasing accelerator at speeds greater than 40mph. Transmission was replaced by dealership for "burnt fluid" twice, but problem remains. Vehicle's tachometer at times shows rpms going up to 6000 when decelerating.
When taking off from a complete stop - after car is warmed up - at a low speed, car is unable to shift from 1st and when it finally does it shifts so hard, jarring the car,that it feels like another vehicle has hit us from behind. Usually happens at speeds between 10-20 mph. Happens a few times a week but i cannot recreate it on demand - which is what the service dept would like. I have 9000 miles on my van and has been happening intermittently since i purchased it.
2017 pacifica continues after multiple attempts to repair to drop/slip out of gear while driving with no warning and then suddenly thrusts back into gear causing the entire car to jerk forward as though we have been hit from behind. These issues happen under 20mph and there is no way to control what is happening. Our necks are forced forward and the sudden shock of the movement forward is not possible to stop. The problem began in december of 2017 and after 4-5 visits to the service i still have no resolution 2 years later.
Highway speed, heavy traffic, engine suddenly stopped.warning sounds and lights on dash.loss of power steering.had to come to complete stop in middle of highway traffic, place in park, depress brake, push start button.occurred june 22, 2017 about 3200 miles on new vehicle.no resolution from dealership or chrysler.chrysler instructed dealership to report loaner car as stolen.also requested data recorder be installed and i continue to drive until occurs again.i refused to place my family at risk.have since purchased other brand replacement vehicle and am trying to arrange buy-back...updated 11/07/17 updated 11/09/2017
Second time happening. Suddenly quit running again at 40 mph while going up small hill on july 2nd around 2 pm on trip back from market. Had driven about 5 miles total. Also, this time parking brake would not release. This vehicle is a highway hazard.supposedly the problem was fixed on june 23rd by reprograming the transmission control module. Waiting for dealer to explain what they are going to do this time....
Vehicle will not give power on take off and will not give power at 45-55 mph. This has caused many issues where accidents could have been caused. Took to multiple dealerships and they both said it was the way the 9-speed automatic behaved. A vehicle should not behave in a way that is a safety concern. They could not fix the issue because it is the vehicle itself.
After placing the vehicle in reverse and applying gas the vehicle will start to reverse as intended. However, after moving several feet the transmission completely fails and the vehicle does not respond to added pressure from the gas pedal. It's as if the transmission shifts to neutral on its own and the engine revs its rpms with no result. This has happened at least 3 times on a slight incline and the vehicle begins to roll uncontrollably. It creates moments of confusion for the driver since they believe they should be moving backwards in reverse but the transmission lets go and starts to actually roll forwards. This has happened at home in the drive way as well as in a public parking lot. After the scenario happens, the r on the shifter blinks uncontrollably. The only way to reset the car is to turn it off and restart it. At that point it appears the transmission re-engages.
Continuing to have issues with very hard shift between 1st and 2nd gear and causes to van to lurch when it slams into 2nd gear. It will hesitate then slam into gear hard. This typically happens during slow speed turns or turns from a full stop. It has happened on occasion from full stop going straight. This is very dangerous when pulling out in traffic. I'm taking it to the dealer for the third time to figure out.
The contact owns a 2017 chrysler pacifica. The contact stated that the vehicle failed to accelerate immediately after a complete stop until it reached approximately 30 mph. Afterwards, the vehicle would accelerate normally. The vehicle was taken to hanford chrysler jeep (369 n 11th ave, hanford, ca 93230) to be diagnosed, but they were not able to replicate the failure. The contact also stated that the failure occurred every time the vehicle was driven below 30 mph. The failure began since the vehicle was purchased in july of 2018. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 25,008.
Automatic engine shutoff system shuts off vehicle on hills causing a rollback issue, safety problem. It also shuts off during heavy traffic heating up vehicle considerably. So far two different service departments cannot find any issues.3 batteries have been replaced in 2 years time.transmission pops in and out of gear between 2nd and 3rd during city driving.no spare tire!! patch kit, good luck using it if you have a flat.
Vehicle "jerks" when automatically shifting.this happens at slow speeds, while in motion, on city streets.has been taken to dealer, and was told nothing could be done unless the "check engine" light was on.passenger side sliding door will retract as if something is blocking its track when there is nothing there.paint is bubbling on the hood
This problem occurs at least once a week.this happens as the vehicle is accelerating and reaches between 15 to 18 mph.the car stops shifting and feels like it is just shutting off.i have to press hard on the gas pedal to get the vehicle to respond.i have asked the service department twice to fix the problem.both times, they informed me that the computer scanner shows no concerns and that the technician cannot find the problem after taking the vehicle for a drive.the last technician informed my that chrysler is denying the issue because the computer scanners shows no issues.he informed me that chrysler knows about the issue and will continue to deny it until the government makes them.the other day my husband took the vehicle to the store and he came back a nervous wreck. This same concern happened to him.he said he doesn't know how i drive this vehicle everyday.he thought the transmission just fell out of the car when it didn't properly shift gears.i have three young children and husband that ride in this vehicle with me.i am terrified that one day i will be rear-ended because of the problem with the transmission.if someone is following too closely, one day i will be hit.i have talked to other friends who have the 2018 model and they said the safety concern has carried onto their vehicle and was not corrected.this concern started before 10,000 miles and still continues at over 47,000 miles.
I was pulling out into traffic and tried to accelerate and the vehicle wouldnt until i heard and felt an enormous bang from the transmission finally shifting. Had i not had a center lane i wouldve been hit by another vehicle. Dealership stated they can not replicate it so nothing is wrong. Im afraid to drive it especially with my family.
Over a year ago our pacifica began hard shifting from a dead stop and in lower speeds.sometimes it is so bad we feel we got rear ended.it is very sporadic and difficult to duplicate.it is becoming very unsafe.my fear is the hard shifting and the car stopping will cause an accident.dealer says they can't duplicate the problem so they can't fix it.it seems there should be a recall.i have seen at 30 complaints on one web site complaining of the exact same issue.
From a dead stop, turning left the vehicle accelerated and got "stuck" in gear, the engine was revving but the transmission would not engage the next gear, once i set my foot off the gas pedal and reapplied it, the transmission allowed the gear to shift in, and the vehicle slowly moved up to speed, but still with a slight jerk.
Vehicle shut off on my 7 times already 2 on highway and 5 on streets. 2 on highway was driving around 65 mph when dash went off all lights went off no power steering or hazard light function. Had to pull over to median at a complete stop. The others were variant from coming to a stop all the lights shut off the gauge needles went crazy. And the others were driving at lower speeds. The worse is trying to muscle onto a parking lot or median with no power steering or lights
Since the summer of 2018 when my car reached around 15,000 miles, it began hesitating, losing power, being unable to accelerate, and shifting very hard intermittently. It slams into gear so hard at times it feels like the car has been hit from behind. The problem happens most often when turning out into traffic from a complete stop, or when slowing down as approaching a turn and then accelerating after the turn. The transmission was supposedly replaced, and then a month later it happened again, worse than before. The hard shifting also sometimes happened while accelerating to come up to speed while driving on the thruway. The car has also begun revving erratically. Most recently, the rpms shot up to 5000 and stayed there while driving through town at less than 30 mph. Most recently the car was in the shop from 4/1-4/25 and from 5/24 to present.
Two issues.first, when accelerating, sometimes the transmission disengages for about 1-2 seconds and then reengages and causes a sudden jerk motion forward.happens 3-4 times a month.this will happen on both city streets and highways.this has started over 3 years ago.second, the engine will stall/shut off at random times on city streets.it occurs when going over a speed bump and also occurs when making a u-turn.it takes quickly shifting back to park, then pressing brake and start button to start back up.this has started happening within the last 3-6 months.
Automatic start and stop is very concerning, after a year of driving 2017 pacifica, the automatic start is slowing in response, causing significant concerns for roll back, torque twist, air conditioning, and overall safety. This is a major issue, that needs to be reviewed.
Vehicle engine and electrical system shut down while driving 35 mph in traffic. Total looks of power steering also occurred. Our family with small children also were in the car.this could have been much worse if it occurred at highway speeds on a busier road. Once stopped the dash alerted us to shift to park to restart vehicle. We did but car would not start. No attempt to turn over at all. Put flashers on and parts of dash, uconnect screen and interior lights flashed also. Car has 10,000 miles only and has been relatively trouble free to this point. I see many like complaints on this website and in online forums.to date it seems reading feedback from others affected, even after multiple occurrences and trips to the dealership, chrysler has not identified a root cause or been able to permanently resolve the issue.this is a huge safety issue and we will not drive this car again without a definite resolution.
When accelerating (in motion) the vehicle randomly stalls or hesitates with an abrupt jolt and loud thudding sound. Feels and sounds as if vehicle is being hit in the rear by another vehicle. Dealer has been unable to rectify or diagnose any "problem." problem occurs almost daily in a random manner.
When accelerating from a stop or from a very slow speed (around 0-5 mph approximately), the transmission will jerk very hard - almost feels like you have been hit in the rear and then when you apply the accelerator, the van will not move for a few seconds, like it isn't getting fuel or something.then after a few seconds, it will just take off like normal.this has happened 3 times in one week. It is very dangerous as it could happen when you're in the middle of an intersection.
While pressing the gas going from 1st to 2nd gear the vehicle makes a sudden jerking motion almost stalling, transmission issues since purchased. Back passenger sliding door has not always closed successfully, since purchase, causing safety concerns. Vehicle will not start all the time without unplugging the "brain". Gear shift light is not always on. Brakes have had to be replaced due to an air intake issue.
Usually while driving slow (ex. Slow roll right hand turn, driving through a parking lot, or in stop and go traffic) letting off of the accelerator and upon using accelerator to start slow acceleration the car kicks upon acceleration. Feels like someone hits you from behind. Also appears as though transmission is trying to find a gear and finally engages with a kick. This vehicle has been at the dealership for this reason multiple times with no resolution, stating the issue could not be replicated. Have also opened three cases with chrysler care which were closed for the same reason. The transmission kick occurs at random times and can't be replicated on-demand.
The contact owns a 2017 chrysler pacifica. While accelerating from a stop, the vehicle abruptly jerked forward without warning. The contact also stated that the check engine indicator illuminated intermittently. The vehicle was taken to parkway chrysler dodge jeep ram (21560 hall road, clinton township, michigan 48038, (586)-800-3578) to be diagnosed, but no failure was found. The dealer reprogrammed the quick learn and the clear shift adapter. The contact was unsure if the parts that were reprogrammed were for the transmission or the engine; however, the repair did not correct the failure. The manufacturer was contacted. The approximate failure mileage was 5,000.
Vehicle shuts off while driving and cannot be restarted until it comes to a complete stop. Vehicle has stopped running while slowing down for a light, it has stopped after getting off expressway and while driving through a parking lot. In the last two months it has stalled at least 10 times.
9/16/17while driving, the uconnect system and instrument panel shut off and reset and the passenger window lowered.the vehicle continued to drive normally.9/20/17while driving the uconnect system and instrument panel shut off and reset and the car switched from drive to park. I was in slow traffic on a town street and was able to switch back to drive quickly. Updated 10/25/17 updated 10/27/2017
The car will jolt when accelerating from a stop. Usually between 1st and 2md fear, the car will temporarily stop accelerating, while the rpms hold, then jolt forward when the car finally shifts. It feels as if you have been rear ended. It most often happens when i am turning, but also happens going straight from a stop. Problem started around d 20,000 miles, has been to the dealership 4 times, with 2 software updates and no solution.
Van was in drive, but stopped at an intersection on a city street waiting to turn left. When light changed i attempted to accelerate and engine did not engage. Blue light on gear indicator started flashing. I was able to put car in park then shift into drive again, but there was lag when accelerating. I drove out of intersection and into parking lot. Shut off car then restarted and drove it directly to dealer. Still waiting for problem to be assessed. Check engine light had come on one day prior to this incident...updated 11/08/17 updated 11/13/2017
Vehicle was recalled due to pacifica's stalling creating dangerous situations, van was take to dealership and software updated.our van had been having many transmission issues, mainly hard shifts that shifted so hard it felt like the vehicle was rear ended.after the software update, our family was on an on ramp to the highway and the vehicle suddenly just stalled and stopped.the vehicle finally began moving again after what seemed like a long time but was most likely 5 - 10 seconds.had a vehicle been following us it would have resulted in an accident without question.the van made it home and has been parked in our garage as we feel it is unsafe to drive.chrysler has been contacted and is looking into it.we bought a new vehicle and this one because of the many safety features, unfortunately we are left with a vehicle that puts my wife and three kids in danger.
Hard (slamming) shifting when accelerating from stop. Feels exactly like being hit in the rear.
Transmission is faulty; will often times struggle to accelerate, resulting in a lag off the start. Also experience extremely hard shifting during acceleration. Vehicle has been to the shop multiple times, yet each time they "aren't able to replicate" the issue; dealership advised chrysler is aware of this issue, but there is no fix, so they simply give back a defective vehicle. This isn't safe for my family and is unacceptable; apart from the power train, there are further a/c, electrical, and craftsmanship issues, all of which are now out of warranty, leaving us stuck with an unreliable & unsafe vehicle.
Accelerating from stop. Vehicle will stall/loose synchronization between engine power/transmission. Multiple events from both straight/turning situations. Following lose of acceleration, transmission slams back into accelerating causing loss of control. Steering is affected during event(s).
The contact owns a 2017 chrysler pacifica. The contact stated while driving 20 mph, the vehicle inadvertently downshifted and the vehicle slowed drastically almost coming to a stop. The contact stated no warning lights were illuminated. The vehicle was taken to local dealer chrysler dodge jeep (2158 baltimore pike, oxford, pa, 19363) to be diagnosed however, the cause of the failure was not determined. The failure persisted occasionally. The manufacture was notified of the failure however, no assistance was offered. The failure mileage was 277,550.
As i was driving down the highway my passenger window suddenly rolled down then my dashboard lights flicked on and off multiple times. The battery light and no traction light blinked, too. As i went to pull over to stop, the car completely shut off once i braked. I was able to restart and continue driving at that time. I was going roughly 65 mph when the initial problem began.
Just bought this car used a few days ago with just over 40k miles on it. Occasionally after coming to a stop as i excelerate the transmission seems to miss a gear, causing the engine to rev the car to coast and then eventually catches a gear as the car is rev'd and then lunges forward. Again this doesn't happen every time, just randomly.
Transmission not shifting from first gear or second gear, stalling in intersection or when acceleration on freeway.
While driving on a 50mph 4 lane road with my two children 3 & 5, i decelerated to make a left hand turn and within 3 seconds the car sputtered to a halt with all power cutting off. In a panic, i tried to get the car started again but it did not respond to the ignition. I got out of the car to get my kids out of the back seat and bring them to safety. I manually opened the rear driver side door and after doing so, the power came back on to the car. I quickly got back in and drove home without incident. We have since searched the vin for recalls to find that for whatever reason, my vin did not qualify for the recall involved in 2017 chrysler pacificas with this same exact problem occurring. I brought the car in for a diagnostic, and of course they could find nothing wrong nor "reproduce the problem", or give us any reassurance that this wouldn't happen again.
Inquiry on behalf of constituent regarding the concerns of her 2017 chrysler pacifica. *ldthe consumer stated the vehicle stalled randomly on multiple occasions. When the vehicle would stall it became difficult to restart.
While driving on a busy street, my 2017 chrysler pacifica suddenly lost the ability to accelerate. I was in an intersection pumping the gas pedal with nothing happening. The warning message on the dash read "shift vehicle to park" (or similar). I coasted to a stop with cars nearly missing me, shifted to park, turned the car off, then turned it back on, shifted to drive and pulled directly into a parking lot. I called chrysler roadside and was towed to the dealership where my car is now. According to what i'm seeing on chrysler forums, this is beginning to happen across the country & chrysler is not addressing this extremely serious situation. Thank you for your time and i look forward to a response.
There was a recall due to this vehicle hard shifting. I have had this fixed three times and it is hard shifting again. The vehicle lurches forward and sometimes it feels like it will stall out completely. It occurs when accelerating, especially after stopping. It is worse when shifting from the lower gears when the vehicle just begins to accelerate, however it also occurs while slowing down to turn.the electrical system that monitors the temperature gauge is not working properly. It often shows to be in the negative degrees. This causes the check engine light to come on. This has also been fixed by my dealership but it has continued to occur.
My car stalls and jerks when i'm going around 16 mph. Losses power. It clunks and shifts hard like you're being hit from behind. My car has had one transmission replacement a few months back. Today the car has been in the shop for over 30 days with its second transmission issue. Chrysler can"t seem to fix the issue. It's a very scary feeling to loss power in the middle of the highway or anywhere. Please help. My slidding doors had an issue that they will open and close automatically even if i was driving. Very scary. So many more issues. The issues started maybe a month and a half after purchasing the vehicle.
As i was driving my vehicle on a busy road it started to stutter and shut down. I lost steering wheel function as well as gas pedal function. The control panel instructed me to place my car in park to be able to restart it.
The contact owns a 2017 chrysler pacifica. While accelerating from a stop, the vehicle jerked. On some occasions, the vehicle would shut off in the middle of traffic and restart. In addition, the "auto stop" indicator was illuminated. The vehicle was towed to fox hills chrysler jeep (734-892-2220, located at 111 ann arbor rd, plymouth, mi 48170) where it was diagnosed that the battery needed to be replaced. The manufacturer was made aware of the failure and referred the contact to nhtsa. The vehicle was not repaired. The failure mileage was approximately 21,500.
The vehicle stalls while in motion and while shifting from first to the second gear or from second to third gear. After it stalls for a couple of seconds the vehicle jumps. It is not something constant that will occur, only sometimes and the dealer cannot reproduce the occurrence and they cannot take any action to fix it (at least this is their response). The computer is not recording any malfunction. When this occurs but you cannot accelerate or decelerate, or do anything to avoid any potential accident. I submitted the vehicle to two chrysler dealers for a check and because they couldn't reproduce the incident they told me to wait until such issue occurs more constant. This is a very disturbing approach because it happens while the vehicle is in motion and can provoke an accident. I have 4 children and i use the van to drive my family and this is a significant safety issue that should be considered more seriously. Updated 8/30/18
My 2017 chrysler pacifica has over 22,000 miles on it.about a month ago, i started experiencing hard shifts, jerks, mini-stalls when accelerating. It has happened while coasting in traffic, accelerating from red lights, stop signs, and merging into traffic! i believe its 2-3 gear shift. I feel the rpms drop down to nothing and spike. It feels like being hit from behind and getting whiplash. Its very powerful and frightening. Having two kids in carseats when his happens is scary! the dealership hasn't been able to reproduce to problem (even on a drive along) and they say they can't do anything about it until a check engine lights comes on. Warranty is up in 14,000 miles - this needs to be fixed by then. Latest occurrence was this morning accelerating from a stop.
The 2017 chrysler pacifica touring plus with all the latest known software recalls up to date as of 8/22/2018 experienced a full stall while under wide open throttle and attempting to enter a highway on ramp.the stall seemed like a transmission lag, shifting delay or lack of response. The engine from 0-20 mph had plenty of power (rpm's); then when switching gears it seems the power was cut for a full 3-5 seconds while the transmission made a shift and only after letting off the accelerator (even though there were 0 rpms) did it finally kick into motion again and pull out of the stall.the systems auto stop was disabled via the override button on the dashboard when this occurred and the gas tank was 40% full.
In the past week on 3 separate days, when making a slow turn on a city street, the car will not accelerate for several seconds and then suddenly slams very hard into gear. It caused my children to scream when it happens because it's so jarring. This is extremely dangerous, as the person behind me almost rear ended me each time when this happens! it is a very scary experience and should not be happening on a 2 year old car with only 15k miles! i'm afraid to drive it now. I'm bringing it in to the dealer next week but i've already read of people with similar experiences and the dealer saying "sorry we can't recreate it so don't know what's going on". Chrysler needs to look into this issue asap. It's a very scary and dangerous situation that should not be happening on a new car!
Transmission shifting issue. Vehicle was at a complete stop. When acceleration from stop and making a right turn , the vehicle acted like it slipped out of gear and back into gear. This caused a violent motion in the car. This is a repeated issue with this van. At times when i step on the gas to accelerate the transmission does not always engage properly and it slips causing a delay in taking off. I have had it back to the dealer for all upgrades or reprograms for this problem and yet the problem still persists
Vehicle suddenly stopped in city traffic and was unable to move. Pulled parking disconnect and was able to drive 6 miles to dealer, vehicle has 14,150 miles at time with no prior problems. Dealer was able to "fix" by reprograming tcm (error code p0975) this could have deadly on an interstate. This type of sudden stall needs to be corrected as i have read others reporting same situation.
I was at a complete stop with our van, and accelerated away from a stop sign. When the van reached about 36 mph, the van acted like it was going to shift and it dropped out of gear and back into gear making a clunking noise
After pulling into a parking space or the driveway and stopping, when you use the rotary shifter to shift to park, the knob stops in reverse, and when you take your foot off the brake, you will reverse unexpectedly.i have not hit anything or anyone yet, but i have had a couple close calls in parking lots missing a passing car and pedestrian, due to the unintended reversing.this happens at random times with no apparent rhyme or reason. Additionally, the transmission has shifting problems when accelerating from a stop.around 20mph, with light foot feed, the shift is delayed, so it doesnt shift into the next gear quickly, and you slow down unexpectedly until it finds the next gear, or slams back and forth between gears and you cannot accelerate anymore because it is slamming back and forth between the gears.ive had to pull over before because i wasnt accelerating in traffic,and didntt want to get hit. Putting it in park for a few seconds, then starting again, and mashing the foot feed so im accelerating hard is the only way to recover from this event, and get past the 20mph mark without having shifting issues. Like the shifter stopping in reverse, this happens at random times, but is more easily reproduced, although not consistently.
The pacifiaca will stall on you iin the middle of traffic while your driving it which can cause a seriously bad accident. And when it do this then it take off which can cause you to hurt someone as well. Very unsafe i've taken it in do the dealership where i purchase it they said it wasrecall this the 4x i taken it in for the same thing. Now the rear doors from time to time will open. As of today i only have can use one rear door the other door do ot open at all. I'm terrify of drivng this van. I've have spoken too several other owners who's also going throught the same thing will someone please look into the pacficia more closely thisnis a death trap.
I purchased a new 2017 chrysler pacifica van in november 2016. I started to notice a hard shifting pattern, so hard that it feels like i'm being rear-ended by another vehicle. I have taken it to the dealership 4 times with this complaint on 9/13/17, 6/11/18, 2/27/19 and 5/24/19. The first 3 visits i was told that there was a "software update" and that should fix the problem. The hard shifting would be fixed for about 1 week and it would start back up again. My last visit on 5/24/19 i was told that no shifting issues were appearing on the diagnostics test. My van continues to hard shift on a daily basis. This is becoming a real safety concern as one time it shifted so hard while i was driving on the highway it completely jolted my car. Another instance, while dropping my child off at school at the drop off line, i was completely stopped with my break on and as i slowly began to accelerate my car was not moving and then all of a sudden jerked forward. I almost hit the car in front of me. I've been reading countless blogs and forums of the same complaint with other 2017 chrysler pacifica's. Most of the people who drive this vehicle have young children in the car. I do not feel safe in my van and even my eight-year-old keeps asking if we are getting hit from behind by another car because of the jolting. It is a very scary moment when this jolting occurs and it increases my heart rate every time this happens, this happens to me at least three to four times per day.
The transmission slipped out of gear and wouldn't shift. The problem occurred while i was driving on the street. This comes after numerous rough shifts that i was told was a computer issue on the transmission.
I am clearly having a shifting gear issues. I am getting a major kick in the shifting during low speed, it happens between 15 and 18 mph. The problem is very random. This condition my only happen once a month or it could be several times in a row. I have taken the car in several times. They did a software transmission update. This did not fix the issue. I took it in again on april 3, 2019 and the service department could not replicate the issue. I also drive the car the next day with the dealer's service rep. It did have a slight loose of power between 1st and 2nd gear but we could not get to repeat the hard jerking condition that i was complaining about. The dealer check with chrysler and was told that they are aware of the problem but do not have a repair solution at this time. Thanks chrysler!
When making a slow turn (15 mph) the transmission first lurched then banged into next gear. The front wheels slipped and lost traction sending the car out of the pavement. I was able to regain control. Then when merging into the highway the transmission failed to reach higher gears leaving us running at just 30 mph and almost being rear ended several times just then the engine light came on. It is the 3rd time this transmission issue has happened. Chrysler replaced the transmission body valve the first time, the second time the whole transmission was replaced both times it took about 30 days to perform the repair.
My vehicle was stationary while waiting at a red light. When the light turned green, i pushed the accelerator and suddenly, error messages appeared on the dashboard and my car shifted itself into park. I was unable to shift out of park despite multiple tries. I shut the car on and off multiple times and still, the car would not shift out of park. This caused the car to be disabled and not driveable, which is a significant safety issue as the car was blocking traffic.*dt *dt
When passing a farm tractor car went in to the passing gear and then there was no accelartion would not shift into any gear could not shut car off after awhile side doors wouldn't open after about 2 hours car finally started and went back to normal
The contact owns a 2017 chrysler pacifica. The contact took the vehicle to the sport durst chrysler dodge jeep dealer (513 durham-chapel hill blvd, durham, nc 27707; 919-724-4677) to have the vehicle repaired for a recall regarding the door locks. The vehicle was repaired. Shortly after the repair, the transmission warning indicator illuminated. The contact returned the vehicle to the same dealer where it was diagnosed that the computer needed to be reprogrammed. The computer system was updated. The failure recurred three more times and the contact returned the vehicle to the dealer a total of four times. The contact stated that the vehicle was presently at the same dealer, but they were unable to identify the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The recall details were not provided. The approximate failure mileage was 23,600. ..updated 10/30/17 updated 11/13/2017
As i was driving the vehicle sometimes goes like it was in neutral then the gear kicks in it feels like if someone rear ended you i have taken it to dealer but no fix yet
Has a hard shift when switching gear. Feels like you have been rear ended. I took it to the dealer to get fixed, they told me it was a software update only...this hasn't fixed the issue. Now it shifts hard and is slipping constantly anytime the vehicle reaches above 30mph. The hard shifts cause whiplash to children and adults in the vehicle.
Vehicle stop running randomly.stopped running while on road.how to completely stop put in park to restart period safety issue big time
We have had multiple issues with our 2017 chrysler pacifica. The first issue is when we accelerate between 10 and 20 mph our vehicle revs up and jerks really bad. Literally feels like you have been rear ended. It is like the gear is slipping or it can't find the next year to go into. Another issue we are having is with the drivers side sliding door. I usually have to try to shut it multiple times for it to stay shut. On multiple occasions i have had to hit the button 3-4 times for it to stop popping back open. The last issue is our start/stop feature. It has completely stopped working and it shows a code on the dash. These are all issues we have been dealing with for months.
Purchased vehicle new dec 2, 2016 and it had problems with jerking when shifting and sometimes not wanting to speed up.complained to dealership but they found nothing on computer readout but did mention that the transmission had to adjust to my driving.this continued and i continued to mention it whenever took vehicle in for servicing or recalls.on recall was to replace a control module of some sort------now after this module was changed the jerking was less frequent and so i lived with it.now sept 21, 2019, i had just started car and was started down a side street in grant park, il. When car started jerking real bad and engine light came on, a red warning light came on, and a alarm like the "seat belt not hookedup" came on.i quickly stopped turned car off and waited about 5 minutes.started car back up, red warning light did not come back on, the warning alarm did not come on, but the engine lit stayed on.sept 23, 2019 took car to dealer where service manager put it on the computer but it did not have any problem messages and the engine light on the instrument panel turn off.service manager said he would have me bring it back inlater this week so it can be looked at. Service manager who i know well did mentioned as we were talking that a lot of people have complained about this transmission like i have.i have over 45000 miles on this vehicle and should this transmission later be deemed bad, i don't feel i should have to pay to get it fixed.
The contact owns a 2017 chrysler pacifica. The contact stated that while the vehicle was parked, the vehicle inadvertently rolled. Additionally, there was a clicking in the steering wheel while driving. The contact stated that the vehicle was difficult to steer. The contact also stated that the vehicle jerked while changing gears. The contact stated that the accelerator went to the floorboard however, the vehicle failed to respond. The contact was concerned about rust to the hood of the vehicle. The vehicle was taken to an auto body shop and the vehicle was provided a rust treatment however, the rust spot increased in size after the treatment. The vehicle was taken to victory chrysler dodge jeep ram (45 naber dr, shallotte, nc 28470, (910) 356-9867) to be diagnosed. The contact was informed that the throttle body needed to be replaced. The vehicle was repaired however, the failure recurred. The mechanic sealed the steering column with lock tight sealant however, the clicking sound returned and the vehicle remained difficult to steer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The approximate failure mileage 7,000.
I was driving in my residential neighborhood, i had slowed down at a corner to let a child on a bike pass me by.when the child passed me, i put my foot on the gas and the car moved and then stopped - everything shut off, the lights, the engine, everything.i am not sure what happened next- people behind me were honking like crazy and i it took me a few seconds to figure out what to do next.i put the car in park and pushed the start/stop button and car started again.there was an error message on the dashboard (the a with an arrow and exclamation point), i drove straight to the dealership and left the car with them.the consumer stated the uconnect stopped working as well as the airbag.
Van stalls while driving. This has happened more than once. Dealer could find no codes as to why this is happening. Very dangerous when it happened at hwy speeds.
When accelerating from a complete stop or in between 5-10 mph there is no forward movement but as the accelerator is pushed the rpm's go up until there is a rear impact type feeling that occurs and the transmission engages and at this point the vehicle continues forward.in the instances where it happens at the 5-10 mph area, it typically happens when you let off the accelerator and 'coast' then push the accelerator to go continue forward.this has been occurring since i purchased the vehicle in 2017 and was told by the dealership that this behavior from the vehicle is a 'characteristic' of the van.i have filed numerous complaints with chrysler and everytime i take it to the dealerships i complaint about this as well.i also had to have the engine and transmission mounts replaced and even after fixing those the vehicle still continues to have this issue.it is not happening consistently but approximately 5-10 times a week.l
When going at lower speeds as well as freeway speeds the car will lurch and roughly shift. It seems to have a difficult time shifting into gears while driving.
The pacifica has a stalling problem when taking off. Then it jerks into gear really bad . This problem has been on going. Dealership supposedly had fixed the problem, when the vehicle was under warranty. It now is out of warranty and the problem is still there.
Steering wheel gets stuck on turns even slight ones have to pull it in correct direction. Lights on dash go off as i drive at night is terrible. Side sliding doors, back door have opened by self as i approached vehicle. Radio volume used to go up and down, same for the parking brake as i parked, it also while driving makes loudbunk noise andas it sholts like whip lash to my neck and spine. The tires loose air right away. Most important is steering and sholt. I drive for a living and these are so dangerous. Dealer in homestead acknowledged issues, but still same was told was fixed, yet i was to be charged to jyst have it checked $120, worst service ever at all 3 different dealers, customer service is terrible wait time for oul change is over 2 hrs one time. Am totally dissatisfied with this vehicle. The only good thing is the drop sests but i almost got squeezed in while moving about no sensor stops it.
Hard shifts with routine driving. Transmission slams into gear even during light acceleration.
The van will hesitate with the foot pushing the gas in between 10-20mph and all of the sudden will jump forward with a loud clunking sound when going to the next gear. It feels like you get rear ended. This happens at random. The dealer said they have never heard of this issue and did a software update and sent us on our way. Within a few hours after leaving the dealer, the van issue occurred again. I found the below link forum for pacifica owners and it sounds like a lot of people are having this issue. This seemed to have started back in july 2018 after i had several recall software updates put in place. I would just like some help getting this resolved and make others aware of the issue for safety reasons. My fear is that my wife will make a turn in traffic and the van hesitate and her get t-boned.
When my pacifica is stationary the following dangerous action occurs every time.when the transmission is placed in park and my foot is removed from the brake pedal, the car will roll between 6 inched to 1o inches.i have been told by two different chrysler dealer service departments, "that is normal". I know that this is not normal because i have talked to at least three owners of the same make year and model that tell me,theirs does not roll in park. In addition i have owned at least 2 dozen cars, trucks, and rvs and none of them roll in park.the first time i was standing at the rear of the car to get something out of the rear and the car hit me and made me lose my balance. I have been pushed by the passenger door several times when i get out first after my wife has put the transmission in park but before she takes her foot off the brake. I now try to remember to step away from the car as soon as i exit. In the next step it says when did this happen. I am going to use today's date because it happens every day. It has been going on for at least a year maybe loner. It has been long enough that i can no-longer remember the first incident.
Very hard gear shifts at low speed - city driving. Jolt to passengers - feels like a low speed rear end bump. Also, vehicle transmission may not engage when attempting 3 point turn. Unable to move. Check engine light now on with code p0732 - gear 2 incorrect ratio.
While in continuous acceleration, 13mph the transmission struggled to shift between 1st and 2nd gears. Eventually, the car thrust forward and shifted forward. Same thing happens when reducing speed. It happens every day and every time i accelerate
Sporadically when shifting at around 15 mph vehicle jerks so hard that it feels like you have gotten hit from behind. This has happened hundreds of times since around 10k miles and now i am at 27k miles. The dealer cannot replicate the problem but i feel it is extremely unsafe. All that has been done to try to fix the vehicle is perform the transmission software update and it did nothing. Also opened a case with chrysler and they have not done anything.
Back in november 2017, my family and i were driving 70mph on the freeway and the car's dashboard light all turned on and started blinking. The car lost power forcing me to quickly pull over and avoided another car from colliding. The service lights turned on. I turned of the ignition and turned it back on. I took the car to the dealership the following day. They ran a diagnostic test but could not pull any codes of the incident.i saw the recall announced a couple of days ago. I contacted chrysler and was informed that the fix for this recall will not be available until 2nd quarter of 2018. I do not feel safe driving this car, especially with my kids on board. We purchased this car for its safety rating, now we are driving a death trap.
The engine, brakes, steering all seized up on takeoff. I had to turn off the car and turn it back on. It happened while trying to cross a busy road. Extremely dangerous and scary. On other trips, the gears seem to change roughly when accelerating at times and not others.
I have encountered a rough / hard transmission shift condition, from a standing start, primarily when the transmission shifts from 2nd to 3rd.this condition is consistent with chrysler case number s2021000005.i have noticed that just prior to the hard shifting that the engine rpm goes up to approximately 3,000 rpm and then shifts hard into 3rd gear.additionally, the hard shift condition seems to be more prevalent when the acceleration occurs while turning right.i had my vehicle serviced at my local chrysler dealer (northtown chrysler dodge jeep ram) who (1) reprogrammed the transmission control module and (2) performed a quick learn on the transmission.this is consistent with chrysler's service recommendation under the above mentioned case number for this condition.however, chrysler indicates that this service may not fully resolve the issue andanother quick learn may be required in the future.my concern is two-fold.first, what damage is being done to my vehicle's power train as a result of this hard transmission shift and extreme rpm condition prior to encountering the hard shift condition.second, chrysler indicates that they are aware of the issue and are developing a resolution - when might that full resolution be available?
The transmission is shifting into gears incredibly hard. Sometimes it makes a "bang"/"thunk" and when this occurs, it lurches the whole car forwards. It happens intermittently when the van is going from park to reverse, it happens quite often when i am accelerating at speed under 30 mph and frequently happens when speed is down shifting from speed under 30 mph. It also has occurred a few times at speed over 40 mph.
Transmission shifting issue. Vehicle was at a complete stop. When acceleration from stop and making a right turn , the vehicle acted like it slipped out of gear and back into gear. This caused a violent motion in the car.at times when i step on the gas to accelerate the transmission does not always engage properly and it slips causing a delay in taking off. I have had it back to the dealer for all upgrades or reprograms for this problem and yet the problem still persists.
The van jerks and and stalls when shifting gears (especially on low gears). It then suddenly surges.
At times when i step on the gas to accelerate the transmission does not always engage properly and it slips causing a delay in taking off. I have had it back to the dealer for all upgrades or reprograms for this problem and yet the problem still persists. The other day i was pulling out of a parking lot onto a highway on which there was oncoming traffic. I stepped on the gas and the transmission did not engage properly and then the car did not accelerate as it should have which then caused the oncoming traffic to have to break in order to avoid hitting me. Thankfully, that vehicle was able to stop before hitting me, but i am fearful that one day i will be in a situation where i won't be so lucky when the transmission does this. This has also happened to me when i have had to slow down while on an interstate or highway and then had to accelerate to resume traveling with the other vehicles on the road. At times when the slippage occurs the transmission shifts very hard which is quite alarming.
The contact owns a 2017 chrysler pacifica. While driving 30 mph, the vehicle stalled and the "shift to park check engine" warning indicator illuminated. The contact also mentioned that the vehicle lost complete power and the clock needed to be reset. The contact also mentioned that the failure recurred while at a stop light. The vehicle was able to restart. The vehicle was taken to hall chrysler dodge jeep ram chesapeake(3353 western branch blvd, chesapeake, va 23321, (855) 544-8545) where the contact was informed that the system needed to be updated. The vehicle was repaired, but the failure recurred. The vehicle was taken to a local auto shop where the contact was informed that the wiring harness was burnt, but it was not determined if that caused the failure. The vehicle was repaired again. The manufacturer was not notified of the failure. The failure mileage was approximately 44,000. Updated 11/29/18* jb
We purchased the vehicle at a local dealership in july 2017.in august, vehicle lost power steering communication unexpectedly.dealership was able to restore power steering, however, they were not entirely sure of the cause.in october, the vehicle lost electrical communication and was stuck on a busy highway off-ramp after stopping at a stop light.we were unable to move the car for 30 minutes.dealership unable to determine the cause and advised us that the car company said they needed to give us the car back.the car has been in the shop for a total 22 of days and nothing was fixed the second time to prevent this from happening again.
When accelerating at low speeds the van shifts hard into gear and will not continue to accelerate even though the gas pedal is pressed. If i do not let off the gas when this happens the van will lunge forward. This happens in all conditions and on all road types. I have taken it to the dealership and they said it's fine. I can not replicate this on demand.
We were driving in marrietta ga around 11am in heavy traffic, when my wife stared to accelerate the transmission shifted hard,(i thought we got rear ended),my wife's car would not shift gears,so we are doing 30mph in heavy traffic trying to get off the road safely with our kids in the car,so we finally got off the road, got out to check the car,in chrysler & dodge newer models you cannot check transmission level because of sealed dip stick,so i googled the problem,their was tons of reviews of this problem from chrysler pacifica owners, chrysler said it was normal from the reviews,this can't be normal,please check into this before some one gets killed ,(2017 chrysler pacifica) thanks david
Purchased the vehcile in 2018 electric brake vacuum pump went out while driving no accident in 2019. ~ mileage 55,000extended warranty covered.air conditioning compressor pump out at 70k miles. December 2020.driving, and i heard the air make a noise and realized it was warm air.axle shaft out at 68k miles october 2020. Causing struts to go bad and leak.parts on backorder.car automatic transmission is rough changing gears.told i need fuel injectors cleaned.my cost was over $400.i had it done at another service provider, no change.advised by dealer they needed to clean fuel injections replaced 3 batteries in 3 years. Twice the vehicle died wile driving causing the power steering a brakes to tighten up. Mopar battery bought and instaled from dealership.venginesmell like anit-freeze - dealership sadvised it past test and no issues
The contact owns a 2017 chrysler pacifica.the contact stated that after his wife had stopped the vehicle and depressed on the accelerator pedal, the transmission slipped and the vehicle quit moving.the vehicle was taken to a dealer holzhauer auto and motorsports (17933 holzhauer automall dr, nashville, il 62263, 866-570-9956) who diagnosed the vehicle and stated that they could not be able to duplicate the failure.the manufacturer was notified of the failure and provided a case number: 57269348.the failure mileage was 19,000.
I have experienced sporadic incidents with my 2017 chrysler pacifica where when braking to a stop, the engine continues to run at 1500 or so rpm instead of idling down.it requires extremely heavy brake pressure and putting my left foot on the brake so that i can tap the accelerator with my right foot.that will disengege the transmission and cause the engine to idle down.during these incidents the automatic engine shut-off when the care is braked has not been disengaged the dealer has not been able to locate any codes or dupicate the problem.in summary, it is an accident waiting to happen.
The contact owns a 2017 chrysler pacifica. The contact stated that the start and stop feature was inoperable and the vehicle failed to start. While driving various speeds, the vehicle shifted roughly and all the instrument cluster warning indicators illuminated. The vehicle was taken to stew hansen dodge ram chrysler jeep (2103 hickman rd, urbandale, ia 50323, (877) 841-4585where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired several times; however, the failure recurred. The manufacturer was contacted and did not assist. The failure mileage was 15,000. *tp
As i was merging into interstate 15 northbound during traffic, the vehicle jerked twice, it almost felt as if i had been rear ended from such a hard jerk. Finally the vehicle released the gear and i was able to drive up to normal speed
When driving the vehicle violently jerks during the shifting of gears for the automatic transmission. This problem has been reported by numerous owners of the same make and model. I have contacted the dealership for repair but they claimed they were unable to duplicate the failure.
Only a few thousand miles with the vehicle, the vehicle would make clicking noises as i turn the vehicle (doesn't matter left or right). Dealer service dept checked and replaced defective right axle. At 10k miles, left axle failure.dealer service dept checked and replaced a broken left axle. This break also caused the e-brakes to no longer engage and while the car was in park no brakes were applied thereby allowing the car to continue rolling unless your foot was on the brakes or a block of wood is placed at the tire to prevent rolling. When i spoke to the service rep, he mentioned that front axle failure seems to be common in the pacifica. This nearly killed me and my family.thankfully we weren't struck as we got stuck mid left turn with opposing traffic speeding downhill. I do not feel this vehicle is safe and further investigation is necessary.had this had occurred while a car was coming downhill, in a busy intersection, or at high speeds on the freeway, we would have been in a major accident.we got lucky and i no longer feel safe driving my family in this vehicle. ..updated 10/30/17 updated 11/09/2017
Transmission shifting issues. Vehicle was at a complete stop. Was accelerating from a stop and acted like it dropped out of gear and slammed back into gear violently. This has caused us to loose confidence and have safety concerns about our van.
Two issues. Vehicle randomly hard shifts. Sliding passenger doors will re open after closing
The driver side rear sliding door on various occasions almost completes the closing process as it comes to lock it beeps and bounces back. The vehicle was stationary and no obstructions in the way. In other instances more recently the transmission had a rough shift on lower gears. The rear automatic cargo door starts opening and gets stuck at the midway point.
The car misses different gears as you accelerate. Feels as though the transmission is slipping upon acceleration. The vehicle is in motion with acceleration while these issues happen.it will happen on city streets and highways.
My 2017 chrysler pacifica has lost power three times while driving on the roadway.the first time was in may 2018 while driving on u.s. Hwy 9 (55 mph speed limit); the second time was in september 2018 on a secondary roadway and the third time was in september 2018 on a tertiary roadway. All three times the car remained on however the car would not move forward when the accelerator was depressed. I have returned the car to the dealership all three times. The first time the car remained at the dealership for 14 days. They claimed that they could not get the car to replicate the problem however they replaced a valvebody harness. The second time the car was taken to the dealership via flatbed the dealership told me they could not get the car to replicate the problem and they did no work related to the transmission. The car was taken to the dealership for the third time on september 15, 2018 and they, despite several requests, have told me that they will not be replacing the transmission. They have had the car for 17 days this time. I do not have a service invoice for this last visit as they still have the car..the car is not safe. The car should not on the road.
Vehicle motor or transmission lurches and stalls, won't stay in gear, stops for no reason in traffic, slams into gear. But won't accelerate. Arrigo chrylser dealership in fort pierce florida stated they repaired issuewith computer reset or reprogramming but did not resolve. Continues to stall and lurch and lose power.
9/21/16 7 days after purchase 822 miles driven vehicle at rest in driveway displays service shifter and requires new shifter installed before driveable.10/11/16 1717 miles driven vehicle will not start at rest.after 15 minutes it finally starts sounds like a lawnmower and vehicle shaking starts.2/28/17 15428 miles driven vehicle in motion on i-80 traveling in heavy rain when windshield wipers freeze for several minutes.i had my children in the vehicle and we came 6 inches away from being hit by a semi as we tried to navigate to the side of the road with zero visibility.car had to be restarted for wipers to engage.3/1/17 15559 miles driven vehicle in motion crossing a street with 45 mph speed limit and vehicle dies leaving me stalled in the middle of traffic.chrysler tows to local dealer and replaces 1 spark plug, 1 ignition coil, 6 gaskets according to service report.vehicle continues to shake at idle.9/8/17 30000 miles driven when i press accelerator from stopped position, vehicle does not move.i press harder and vehicle makes a clunk then surges from 0 to 53 mph and the brake is firm and i have trouble slowing down.within 15 minutes while vehicle is in motion at 48 mph engine dies and vehicle stops blocking traffic both ways in an intersection where traffic travels at 45-50 mph.message on dash says "shift to park" but brake is hard and shift knob will not turn to p.using push button start i am able to restart the vehicle while in drive and proceed to dealer where the chrysler service team tells me that i will have to continue driving the vehicle until it happens again because they cannot fix it unless they see it happen.this is the third time my life has been risked and they aren't fixing the issue.i have had 5 warranty replacements, over 50 days out of service and dozens of other failures.service records too big to upload. ..updated 10/26/17
When going about 10-15 miles per hour, the vehicle will suddenly lunge forward and make a tremendous clunking sound like metal against metal. This happens about a few times a month. It can be replicated by barely pressing down the gas pedal, usually happens when navigating through parking lots. Very scary.
I was driving in a neighborhood area approaching my community service event at a boys and girls club. Searching for street parking, i was about to slow down releasing my accelerator pedal and suddenly the car stalls. I safely steer to the right and make a stop in attempt to move out of the way in a busy street. The screen on my car instructs me to put my gear back to park in order to continue, i shift it to park as it says on the screen and the screen instruction remains the same. The start button light is indicating that my car is still on so i shift my gear to drive and stepped on my accelerator pedal. The engine revs, but it does not move.i put my gear back to park and pushed the button to turn the engine off. Then i push the start button again to turn it back on. This time i shift it to drive and i am finally able to drive forward. I was stuck in the stalled position for a few minutes in a panic trying to figure out what was going on.imagine if this happened on a freeway or a very busy major street. It would be very dangerous to me and my family as well as other drivers around. I demand a safety recall for the safety of my family and others.updated 8/16/18
The vehicle will stall and then hard shift from first to second gear. We initially noticed the hard shifting when we bought the vehicle but thought it might be the auto stop/start system. We didn't think much of it until it started shifting harder when we would stop or be driving. This, at times, caused issues when turning or accelerating to go through an intersection. The vehicle stalling causes a safety hazard and presents an opportunity for an accident to occur due to the delayed response of the vehicle. The cars following behind could potentially rear end the vehicle. The hard-shifting feels like someone hit you from behind and causes back and neck pain from the sudden jerking movement. This vehicle has also completely stopped when being driven causing a serious safety hazard. It started up again immediately after that incident only to not start at all a few months later. This vehicle has been nothing but trouble for us from the very beginning. We stayed optimistic that the recalls would fix the issues. They haven't. It's only a matter of time before someone is seriously injured or heaven forbid dies because of this issue. We have had 8+ service visits for this van. At one time it was completely inoperable and had to be towed to the service department. We are frustrated with chrysler and the service department at ancira chrysler, jeep and dodge in san antonio, tx.
Upon a start from a start, the car bucks between the speeds of 14-17 mph while accelerating. The reaction from the car feels like the car was hit from behind. It is random and i not been able to correlate the action with any particular driving characteristic such as a slow or fast start. The car has about 30,000 miles as of this writing and has about 25,000 as of the date of first occurrence.
While driving rough shifting from the 9-speed automatic transmission it is noted that it has a tendency to bang or shift rather rough into 2nd gear on upshifts under moderate acceleration at low speeds. It has been an issue from 10k-present miles. Dealer states is fine, this can be rather dangerous due to the force and jerk from the transmission. If the transmission were to stall the traffic behind would hit us.
Have taken vehicle into dealer 3 times for hard shifting,check engine light, and whenslowing down at time a hard jerk almost like someone running in the back of the vehicle.they claimed once it was that the oil needed changing and this last time that it had the wrong oil and oil filter ( which the dealer had done).they can never had the jerking issue or the hard shifting issue repeated.also recently it hesitates like no power when hitting the gas.over having it in the shop for 2 days each time and it is still under warranty with under 30,000 miles..
Power train unavailable. Engine won't start. The vehicle is not in motion. This has happened twice in the last three weeks.
Car stalls on freeway and will not accelerate over 45 mph. Car jerks and pushes forward when turning and coming from a stop.
As we are driving along, especially after a stop or slowing down for a turn, the car jerks suddenly and then accelerates on its own. This has been happening more and more often.
The transmission slips out of gear between 1st and second gear momentarily before slamming back into 2nd gear. This is an ongoing issue. We have taken the vehicle into dealership multiple times and each time have been told that they can not recreate the problem or that the transmission is fine. The momentary loss of momentum is incredibly dangerous when turning into active traffic lanes. A cursory search of the internet will show that this problem is rampant and that chrysler continues to fail to address the issue.
30,390while cruising on interstate, (2/6/21, 3:17 pm, drizzling, 55 degrees f, at 70 mph in cruise control) instrument panel goes black, engine shuts off, power steering goes off, rt passenger window descends all the way, wipers go off, cruise goes off, gear indicator switches (on it's own from drive to neutral, to park.coasting to side left of side of the (under construction) shoulder (rt shoulder is blocked by jersey barriers) instrument cluster comes back on.i shift from park to neutral, to drive, with no effect on drivability.i stopped off the roadway and shut off the ignition.instrument cluster has battery and fcw warning lights on.there is a distinct smell of an electrical fire.i check under the hood to look for obvious fire sources.none are apparent.i checked the battery connection.this appears as normal for this vehicle, not tight ' but not loose either.i checked the fuse box.i did not have a fuse indicator tool with me and did not attempt to pull fuses.seeing no obvious fire sources i shut the hood.five minutes after stopping i tried the ignition again and the car started.the rt passenger window was to 3' short of closed, then it stopped.i pulled back on the highway and resumed the trip.the fcw warning light was still on.cruise control was unavailable.the driver's side mirror warning indicator was on.on 2/7/21 i checked the car.all power devices on the rt front door were not active.i checked the fuses and determined that at least one had failed (f47).i attempted to replace the fuse.in doing so the rt passenger window immediately returned to the fully closed position, the fuse blew as i put it in, the smell of burning electrical wire was apparent inside the cab, but not under the hood.
Although the problem is not there with every acceleration, the van seems to be tugging, then jumping/pushing forward, and then resuming acceleration. This usually happens after being stopped and accelerating to go at around 20mphs. I have also had this happen when turning and merging on to traffic around town which has caused oncoming cars to have to decelerate due to my acceleration delay. I've had the car checked out by the dealership and have been told that they are unable to replicate the problem, yet i'm driving around town worried that i will get in a wreck because of the random failure to accelerate smoothly. What's even more concerning is that there are thousands of complaints like mine online, yet dealerships are unable to replicate the issue (one example: https://m.carcomplaints.com/chrysler/pacifica/2017/drivetrain/power_train.shtml). Not sure what else to do.
While traveling at low speeds, especially when making turns/ coming out of parking lots, our chrysler pacifica will stall. It does a hard shift and jolts forward, as if a gear has slipped or we have been rear-ended. The first time we took it in for this issue was in september of 2017 when the car had about 32,000 miles. Numerous 'software updates' have been done and a valve throttle body was put on in june 2018 to try and resolve the issue after many former attempts. It worked for a couple months, but now we are experiencing the stall/ hard shift again. Chrysler's customer care has blantantly denied me the opportunity to speak to supervisors and points the finger at the dealership, while they point fingers ar chrysler. The car is 2 years old and doesn't give me any hope of ever really being fixed. We have been meticulous about maintenance and have only taken it to certified chrysler dealerships. Our first family car purchased together has been an experience we don't want others to go through. Chrysler is not taking responsibility for producing unsafe vehicles.
The gear shifts very hard when going at slow speeds. It is so rough that one tries to avoid it at all costs when driving, thus increasing the risk of an accident. Irrespective of the risk, it seems that the vehicle's power train is faulty and it needs to be recalled.
Vehicle was at a complete stop. Turned right onto highway 122 and at 17 mph the vehicle hesitated and violently shifted hard into gear. We feel the safety of the vehicle has been compromised because of the unpredictability of shifting
I've taken my vehicle to ocala nissan shortly after purchase and explained to them that the vehicle was jerking around 15 mph. They tested it and said nothing was wrong because the problem could not be duplicated. The next time i took it i drove with a service advisor and the vehicle did not duplicate. However on the way home it did. The advisor recommended me take the vehicle to be assessed @ my expense. I couldn't afford it at the time so i waited until an oil change was due. On may 15th chryster did an assessment and did not find a problem. They even drove my vehicle 19 miles! the advisor even mentioned that there were 'stored codes' on my vehicle, but did not do any repair! today may 19th my check engine light is on and my vehicle is slow to accelerate!
Vehicle shut off while driving down the road. Happened twice since owning the vehicle 7/15/17 & 9/9/17. Vehicle dashboard said "stop and shift to park". We took to dealership and they said they couldn't replicate program.
Transmission will lockout normal operation and blink "n" on both instrument cluster and gear shift knob.when failed, the vehicle will not operate in either reverse or drive and it appears to hold in park.vehicle then needs to be shutoff and restarted, sometimes multiple times, before the vehicle can move again.my wife reported a very rough gear engagement that felt like she was rear ended but it appears to have been a violent gear change.i took car for a test drive and pulled out of my driveway in reverse, pulled into the street, stopped, changed to drive and experienced the lockout with a screensaying "service trans, press brake when stopped, key off engine to engage park".at this point i was stuck with my vehicle blocking the entire street and i could not use drive, reverse or put the car in neutral to push it.if felt like it was in park.i tried to shutdown and restart the vehicle to get it moving but it took about 4 attempts before i could get it into drive and out of the way.we took car to dealer and they rebuilt transmission valve body.a few months later the problem came back.i had to tow the vehicle to the dealer as i was afraid of getting stranded.they pulled 5 trouble codes and try again.i have picture of the dash and i have a brief video of the failure in my driveway.
Leasing 2017 pacific touring l.ever since it passed 8k miles, jerking movements after coming to a stop, like some body hit you from behind. Took it east hills chrysler and jeep dealer in long island, ny twice. The first time they updated the software they said. 2nd time they couldn't duplicate the problem. Ofcourse cuz this jerking movement happens. Sometimes. In june 2019 this is happening a lot everyday with the ny city traffic on the highway. May 2019, van stalled while stopped at red light. Screen said 'shift to park to drive....' had to do shift and press the start button twice to get the control back of the vehicle. This time wife and 2 children with me. Of course ppl started honking and yelling cuz it's nyc.also most of the time while fueling, the fuel pump stops. Really scared to drive this van anymore.
Hard shifting at low speeds.loud clunking sound as if someone has run into the back of you.have had into dealer numerous times. They've reprogrammed the computer and replace valves in transmission and no change.always get a run around and act like they've never seen the problem even after shown many complaints on line.very alarming and dangerous.
The contact owns a 2017 chrysler pacifica. While driving 20 mph, the vehicle jerked hard when changing gears. There were no warning indicators illuminated. The vehicle was taken to shaver chrysler dodge jeep ram and fiat (3888 thousand oaks blvd, thousand oaks, ca 91362, (805) 496-7103) and test driven, but a failure could not be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 25,432.
When taking off from a stop and begin to accelerates it like it goes to neutral the engine's been revs and then shifts back into gear can cause a really hard jarred in the car all happens in about a second it has done it roughly 20 or so times in the 4 months we've owned it and the and when breaking and accelerating you can hear a clicking in the front of driver tire area and the back sliding doors will not always shut it takes multiple attempts what the electric motors sometimes you have to manually shut the doors
Vehicle lost motive power while attempting to excelerate from a stop on a city street. Vehicle was restarted but loud clunking noise and violent shaking came from engine compartment. Vehicle was towed and has been at the local dealer since with little communication about a prognosis or permanent fix.
Vehicle was at a complete stop. Accelerated vehicle from a stop while making a right hand turn onto a highway. Vehicle acted like it slipped out of gear and violently went back into gear. This happened at 12 mph
Rear door and side doors open up while driving.van stalls and sputters when taking off.when driving and turning the wheel to the right or left the steering wheel vibrates. It does not feel like the wheel is rubbing in the wheel well.
Accelerating in the vehicle to highway speeds when the van acted like is slipped out of gear and went back into gear hard at 36 mph
While driving down the road my vehicle experienced complete loss of power.i had to manually steer it to the side of the road.after several minutes it restarted and ran fine. This happened right at 6000 miles and again at 6973 miles, same scenario with both.the doors and radio is also acting odd.i beleive there is some sort of electrical issue.both times before the vehicle powered down i was going 70 +miles an hour, heat came all the way on and power shut down. My star # is 1728582.chrysler told me maybe i was driving to fast????vehicle us only 3 months old.dealership confirmed they had another pacifica in the shop for the same reason...updated 11/07/17 updated 11/09/2017
Service shifter warning- vehicle decides to give this warning which causes van to lock transmission in park and engages e-brake. Luckily this has only happened when vehicle is stationary, but has occurred on neighborhood street, in restaurant drive thru, in our driveway and in parking lots.we continue to have this issue even after dealership replaced transmission valve body control that was expected to fix the ongoing problem. Van has been towed or out of service 4 times now for same issue.
The contact owns a 2017 chrysler pacifica. On several occasions, while driving various speeds, the vehicle experienced hard shifting from first to second gear. Additionally, on several occasions, the vehicle stalled while being driven various speeds. The contact was able to restart the vehicle after several attempts. The vehicle was taken to vance chrysler dodge jeep ram (3606 ok-10, miami, ok 74354, (918) 542-4424) to be diagnosed, but the mechanic was unable to duplicate the failure. The vehicle was not repaired. The vehicle was not included in nhtsa campaign number: 18v049000 (electrical system, engine and engine cooling). The manufacturer was notified of the failure. The approximate failure mileage was 43,000.
When driving the vehicle and turning a corner from a low speed (<20mph) or accelerating around a corner from a stop, the vehicle has lost power and the engine just revs as if in neutral. The vehicle has to be placed into parked and restarted to begin driving again. This has happened approximately 4 times in the last year and a half with less than 24,000 miles on the vehicle. The vehicle also jerks when accelerating at times, usually around 15 mph. Sometimes it jerks like it has been hit in the rear. We've taken it in multiple times to the shop and they have replaced a valve body related to the transmission, but continue to still have issues.
When accelerating the van jerks then picks up more speed. Sometimes when pressing the gas pedal from park it takes a while to start moving. The shifter gets suck and the doesnt get off the emergency brake.
Van would not pick up speed in highway. Pulled off at next exit and while attempting to pull off to the side the engine stalled and shut off. The shut off was on a road. Had one failed start the. We were able to drive off.
I purchased my vehicle yesterday evening (3/09/19) and left the dealership to go grab dinner about 1/2 mile away. While sitting and waiting on our food my car lost all power then turned right back on by itself. Unfortunately the dealership was already closed as we had been there 30-45 min after thier closing time and everyone left at the same time we did so i could not go back immediately. We drove the van home (1hr away) then this morning on our way to church i had 3 more of these incidents. It happened once while stopped and 2 more times while driving at 20-40 mph. We now have a service light (a!) coming on and it says stop/start unavailable.
The contact owns a 2017 chrysler pacifica. The contact stated that the vehicle experienced hard shifting while changing gears and while slowing to a stop. The vehicle was taken to bob howard chrysler located at 13252 broadway ext, oklahoma city, ok 73114, to be diagnosed. The contact was informed that a transmission software update was needed. The software was updated however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 40,000.
Since we bought the vehicle brand new in september 2017, we keep having issues with the transmission shifting. It will shift so hard you feel as if you were hit from behind. Its not only nerve wrecking but scary. It does this without warning, usually about 10 to 25 mph, that is enough to cause whiplash at that rate. Its to the point, i m afraid to drive the vehicle not knowing what is going to happen next.it does this whether you are driving on the city streets or highways.we have spoke to fiat chrysler and greve dealership with no results.
Exited interstate 215 and made a left turn, traffic was a bit backed up so we slowed down to almost a standstill, when the speed picked up i started accelerating and felt a huge thump as if i had been rear ended, then the vehicle shifted and drove normal thereafter.
While driving, the engine stops and the dashboard and shifter lights start blinking. The message "vehicle must be in park to shift gears" displays on the dashboard. This is incredibly dangerous and has happened 3 times now. Our family was almost struck by oncoming traffic. Updated 11/9/2017
Vehicle was at a complete stop at a stop sign, took a right turn and the vehicle acted like it slipped out of gear, then shifted hard back into gear. This occurred at approximately 13 mph.
Transmission slipping then shifting hard into gear. The time between shifts is several seconds making pulling out into traffic difficult and dangerous. This happens when the vehicle is at low speed under low to moderate engine load.
The contact owns a 2017 chrysler pacifica. On several occasions, while driving various speeds, the vehicle stalled without warning. Also, the vehicle made a hard shift while the contact attempted to depress the accelerator pedal. The contact restarted the vehicle and drove to larry h. Miller chrysler jeep dodge ram albuquerque (8528 lomas blvd ne, albuquerque, nm 87110, 505-404-0108) to be diagnosed, but a fault code could not be retrieved. The contact was informed that a software update was performed; however, the failure recurred. The manufacturer was contacted and provided a case number. The failure mileage was unknown.
Van stalled at low speed while slightly turning to the rightin a parking lot,then came back on on its own. The engine was not running for a few seconds. My van has already had all recalls completed.
While in motion at lower speeds the transmission violently jerks between gears giving the feeling the car is out of control.
My wife was driving home from work and slowing down to approach a red light. As she was slowing, the vehicle experienced total systems failure. The touch screen display became scrambled, steering was unresponsive and the vehicle slowed to a stop. My wife was unable to accelerate, shift gears or turn the vehicle off. Three police officers pushed the van into a nearby parking lot. During this time no one was able to turn the vehicle off or shift gears. Finally, the car essentially rebooted itself and all systems seemed to return to normal. The car was towed to the dealership on 10-27-17, 12 days after purchase with approximately 400 miles. The car has been at the dealership for 6 days now and no problems have been found. They have not been able to recreate the problem and no error codes were found. This means the car has now been in the shop for 1/3 of the time that has passed since we first drove off the lot. This failure is disturbingly similar to numerous other complaints that have been filed. Thank goodness my wife was slowing down when this happened or it could have caused a serious accident and even death. I refuse to allow my wife or children back in this vehicle with something so catastrophic happening after so few miles. I have opened a case with chrysler and waiting for them to get back to me. I hope a formal investigation is started soon and chrysler acknowledges the issue to protect the safety of everyone.
Transmission shifting issue. Vehicle was at a complete stop. When acceleration from stop and making a right turn , the vehicle acted like it slipped out of gear and back into gear. This caused a violent motion in the car. This is a repeated issue with this van. We feel that this could lead to a bigger issues that could cause injury from an accident.
While in cruise control i had to accelerate and the transmission slammed into higher gear; felt like transmission coming out of vehicle.also slams when at a stop and pedal pushed down fast.also while moving and pedal pushed down fast as when needed to pass a vehicle.slamming can occur whether on city streets at slower speeds or highways at higher speeds.when i go to a dealer and ask about recalls or reports of the same issues they say no and move on with no further discussion.3 year/36000 miles warranty covers only through the expected/predicted factory life of the parts.afterwards, they know parts will fail and consumers must pay for an extended warranty, which has a deductible, when parts fail if they don't want to pay for all the repair due to factory failures of notbuilding a quality oriented vehicle, that should last at least 200,00 miles without failures.my current mileage is 38974.
Hard transmission gear shift/engine stall upon acceleration and/or uturns.
We have owned this vehicle for 2 months, on two occasions we have had the transmission appear to get stuck in a low gear after starting from stop in city traffic, the rpm's go up, engine revs, cars will not accelerate, then goes into gear and drives.both times we had pulled out into traffic and could not accelerate. On another occasion while going through an intersection around 10-15 miles per hour the vehicle jerked into gear again, wouldn't accelerate, after release the accelerator the vehicle jerked again and then drove normally. This has also happened 4 times while driving through parking lots. It feels as though you have been hit or hit something. No codes came up and dealer can't duplicate the issue.
My issues started when my auto start/stop stopped working. I took it in to the dealership and they said the accessory battery was dead and they didn't have a replacement in. That it was in backorder. Then my main battery went dead. I had to have my vehicle towed to the dealership. They replaced my main battery and again they made mentioned that the auto start/stop didn't work. I said i know the accessory battery is dead and that it was on backorder. I was told to bring the van back in the following week and they would test the accessory battery again and replace it if was bad. Took the van back. They said it wasn't the battery that something was wrong electrical because too many volts was being outputted. At this time i made mention of the power steering issue. I got a warning light saying it wasn't working. Was told nothing showed up on the computer about the power steering. Took van back in for the electrical system to be evaluated. My husband drove the van and on the way to the dealership tje power steering system cut off and then in mid turn cut back on almost causing him to hit another vehicle head on. Told dealership of the problem and also the jerking issues when shifting into lower gears. Dealership actually figured out it was the accessory battery that was dead so they replaced it. Then while they had it they had issues with the power steering cutting on/off. So they said it was the rack & pinion. They couldn't duplicate the issues with the van jerking into lower gears. Well here we are a month later and my power steering is still cutting off/on while driving causing near car accidents. The van still jerks sometime when trying to get into lower gears. Called chrysler consumer number and they said they would get back with me. The power steering issues is a major safety hazard, can't get van into the dealership till next week because they are behind.
Driving at 70 mph, my pacifica just shut off. Had no control, had nothing. Managed to pull over to the side of the road. When called into the beaver county chrysler dealership i was told, "we just sell them, we don't make them." his vehicle has been one issue after another. The sliding doors not closing, the dvd player not working, the radio not working, the sliding door on driver's side still not working and they had to completely replace the gas tank because i couldn't even put gas in the tank it would shut off and wouldn't let gas get into the tank. Now this. We were scared for our lives and then told, "we just sell them we don't build them."this is not a safe vehicle. ... Consumer stated problem was solved. Updated 12/19/18
While accelerating at low speeds (15-20mph), vehicle will shift very hard, making it feel like i've been rear-ended, and causing the vehicle to lurch forward. Immediately afterward, i cannot accelerate. It feels like the transmission is out of gear, or is trying to find the correct gear. Then, suddenly, it will pop into gear and return to normal.this has happened possibly 75 to 100 times. The vehicle has almost 50,000 (fifty-thousand) miles on the odometer.my concern is that the vehicle will lurch forward into a car in front of me, or that i will be attempting to accelerate to match traffic speed, and will be unable to do so.
From a stop at a stop light, when light turned green accelerated to about 18 mph (going straight through light) then lost all power (with accelerator still depressed) while in middle of the intersection. At that same time a notification displayed on the dashboard for about 5 seconds stating "adaptive cruise control (acc) off". After about 5 seconds notification disappeared and power returned to vehicle. This exact issue happened twice in the same day.
2017 pacifica limited, mileage 3573. Coming to full stop at stoplight, engine suddenly reved up and car attempted to accelerate forward on its own. Had to keep foot hard on to brake to prevent forward movement into intersection. Incident lasted at least 20 seconds before car returned to normal stop.
First the drivers side front strut is making noise already has been to dealer for it still doing same thing.hatch doesn't open all the time, passenger sliding door making noise both issues taking to dealer still not right and making noise, drivers side sliding door just closed. While driving car car will just not go at all dealer did software on it and it's still doing same thing.dealer had my car for well over a week for it to be doing the same thing have another appointment monday 12/10/18 . I hate this car wish i kept my other one.
The van kicks into gear with a loud thug.happens a lot when driving slower on city streets.dashboard lights turn off for short periods of time.this occurs when i am driving fast or slow.
The transmission often lurches and clunks into gear when shifting at lower speeds (between 2-4th gears). It happens when accelerating or decelerating with specific pedal pressure. This has happened since we bought the vehicle almost a year ago, and seems to be a common issue with these vehicles.
Like other complaints. This has been an ongoing issue with our vehicle:driving at low speed (10mph or less) transmission does a hard shift as if it was trying to engage 2nd or 3rd shift. Car does a huge bump when the shift is engaged.
2017 chrysler pacifica, 33'400 miles- hesitation after placed into/ shifting gears from a stopped position, 5-10 seconds until the car jerks into gear from release of break pedal to engaging in selected gear. Heated steering wheel feature only works intermittently, whether selected from settings with start or manually selected, all controls from steering wheel go out periodically after the vehicle has been in motion, will not work at all, including radio controls, cruise control button, u-connect button, vr button- not even the illumination of the controls works when this happens. Usually after the car has been in motion for at least 10 minutes. Has happened several times, but comes back on at random intervals while driving. Has only happened on short trips. Unknown cause. Purchased vehicle used with 20k on it may 30,2019.
The contact owns a 2017 chrysler pacifica. The contact stated that while driving at an undisclosed speed, and shifting from 2nd to 3rd gear, the vehicle lacked forward motive power with an abnormal clunking sound coming from the engine. The vehicle was taken to hall chrysler dodge jeep ram virginia beach (3152 virginia beach blvd, virginia beach, va 23452; (877) 475-0721) who stated that a transmission hard code was retrieved by the dtc scanner. The dealer replaced an unknown part in the transmission control module however, the failure recurred. The dealer then stated that the hub flange needed to be replaced. The vehicle was repaired, however, the failure continued. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000.
Original owner of a 17 chrysler pacifica. We have been exhibiting multiple hard shifts while in motion\driving in both city streets and highways, delays in accelerating from a stop in an intersection, up to a forward lunge while completing a stop at a city street light. I've brought the vehicle multiple times to chrysler and have received the same experience many others have reported from "resetting the transmission learning module" to the most ridiculous "you don't know how to drive a 9 speed transmission". I don't understand how chrysler refuses to acknowledge a well reported issue across multiple forums and to their dealerships.this is clearly a safety and quality issue that needs to be addressed by chrysler.
While waiting at a red light my auto stop/start system automatically activated as usual. However, this time when the light turned green the engine did not automatically start. Instead, the vehicle stalled. The car was in drive and my foot was on the brake pedal. A warning chime alerted me to the problem. Also, a message instructed me to turn the car off and the put it into park and restart it. After turning the car off and then on the car moved.
I have recently been notified of a recall number u64.there is another one, u50, which is pending and i have not been notified yet. Additionally, i have experienced while driving that the chrysler pacifica jerks when i am driving approximately 35 mph and or highway speed. I am concern that this chrysler pacifica 2017 is starting having problems in such an early stage.
At 10mph decelerating to stop light. Engine shutoff. On restart error message appeared _service shifter. No lights on shifter designating gear in usewas able to return to chrysler service. Replacing shifter.previously there have been instances when doors opened while car was at 30 mph. That was corrected with new locking computer. Several times the transmission would not shift into drive when car was started. Ignition had to be switched off then on a couple of times before the shifter would work properly.the parking brake would not disengage when car started and brake control button was presseed. Ignition had to be cycled couple of times .not shifting into drive and failure to disengage brake occurred together frequently but not every timeon downhill roads in cruise control at 45 to 55 mph , transmissiondown shifts so rpm would exceed 3000 and did not immediately upshift when road became flat . Rpm would remain above 3000 for several seconds then return to 1500 rpm. This is a very recent new action. There a disturbing thunk sound and hard jerk when transmission shifts under load at approximately 40 to 50 mph
I purchased my new vehicle and inside of 2 months i had two major problems. I went shopping and when i arrived at my destination and tried to park the car would not shift into park. No matter how long i waited or slowly or quickly i turned the shifting knob it would not shift into park. The parking break was also behaving strangely and would disengage on it's own as i tried to troubleshoot the problem. I had to keep my foot on the break pedal to keep the car from rolling away. My husband and i decided to try turning the car off in the hope that the matter would resolve itselfand that is when we discovered that the car would not shut down. No matter what we did it would not turn off or shift into park. We immediately drove to the dealership and dropped the car off since we had no idea what else we could do and it was a tremendous safety issue.today september 20, 2016 i experienced another electrical parking problem. While i was driving in very light traffic and a safe distance away from other cars the emergency breaking alarm went off. I was in the middle of crossing an intersection when the alarm started blaring and "break" flashed in large red letters. In my opinion there was no reason for that warning and i feel that this issue might be somehow tied to the other issues listed above. The first issues occured on 07-10-2016.
Lst year our transmission began to make "clunking" sounds and felt like we were getting "rear-ended".local dealer said it was a needed software update on a computer.did the repair and worked well for a year.now, it is starting to do that again but not frequently.i am reporting this because there seems to be quite a few other similar complaints about this.
Brand new... Owned less than a month... 750 miles...we live at the top of a very steep hill with a sharp curve at the bottom. I reversed out of my driveway onto the street and shifted the van into drive. I felt the car go into gear and i started rolling down the hill, as it's a steep incline you pick up speed quickly. As the van gained speed down the hill something felt "wrong" and i suddenly realized i wasn't in full control of the vehicle. With the sharp curve quickly approaching i stomped the brake and brought the van to a stop. I put the van in park at the bottom of the hill and tried understand what was going on. I put the van back in drive, felt it go into gear but when i tried to accelerate nothing happened. Put in it reverse, felt it go into gear and it started to go backwards a little herky jerky but when i pressed the accelerator nothing happened. I had to put it back in park, turn it off and then restart it before it i could drive it back up to my house. I took it to the dealership the next morning. Turns out it was the day after the dealer received notice of the recall. I was told my vin number fell under the recall, my pcm needed new software and they couldn't do anything until chrysler provided the fix which wasn't expected until april and they couldn't even sell the ones on the lot. Call chrysler! i have called chrysler almost everyday for the last 2 weeks and all i get is a "sorry but i can't do anything, waiting to hear from the regional supervisor". I live in atlanta and if that happened on i-285 (5-6 lanes) you would be roadkill! there is absolutely no way in hell you could stop the car, put it in park, stop the engine and then restart safely. At this point it's a $32k rolling death trap that chrysler won't/can't deal with... 100% unsafe for my wife and 3 kids!
Our 2017 chrysler pacifica has been jerking into gear and won't accelerate and then after a few moments, it does. The jerking feels as if someone just hit you from behind and you stall before being able to accelerate.this always happened while in motion flat road, incline, or down hill.when we called the dealership and took it in and informed them of the issue, they said they didn't see a problem.now, we have an unknown message that says "service shifter".this came after the van was sitting and we got in to start the vehicle.it wouldn't start.had to wait for a tow.the power windows, doors, hatch won't work but the radio and communications systems work fine.
I purchased my 2017 chrysler pacifica touring l on 7/22/2017, everything was going great until mid august. My uconnect radio kept freezing, the engine ticked (stopped itself within a few weeks), the tailgate got stuck half way a few times trying to automatically close. It's just stop midway and i'll have to manually push it shut close. Within later months (beginning around october) my began to jerk back every so often (about twice a week) while driving. It's happened at both high and low speeds so i'm not sure what the problem is. I've took it to the dealership service center multiple times but they don't have a solution or 'fix' for the problem. Since they don't have a solution they won't do anything about it. Recent month (december/january) the jerking is getting worse. It's beginning to jerk almost everyday, sometimes more than three times a day! i've been continuing to pay my lease for a car i'm terrified of driving. I've read so many horror stories of people pacifica's stalling while on the freeway. I refuse to have my family ride in what suppose to be a safe vehicle. I took the vehicle in for repair last week for the engine stalling and they still don't have a resolution to the fix. The day after i picked up my vehicle, while driving home that night it jerked back while going down a city main street. A few minutes later it gave me this message on the dash (image attached)
Van stalls and jerks
The contact owns a 2017 chrysler pacifica. While attempting to accelerate from a red light, the vehicle failed to accelerate and the onboard computer displayed a transmission code. The vehicle was taken to a dealer. The mechanic stated that there was no transmission code and that the failure was due to the contact fueling the vehicle while the engine was running. While the contact was turning left at an intersection at 10 mph, the vehicle failed to accelerate again and stopped in the middle of the intersection. After 5-6 seconds, the vehicle jerked forward and accelerated as the check engine indicator illuminated. The vehicle was taken to the dealer again, but was not diagnosed or repaired. The failure occurred four times. The manufacturer was not made aware of the failures. The approximate failure mileage was 7,000.
Wife and children in the van in august 2017 driving at around 55mph on highway.message center told her to place vehicle in park before starting.vehicle lost all power while in motion and she coasted to side of road.would not start, towed to dealer dealer drove for 10 days before faulted on them. Chrysler repaired a"faulty egr." august 2018, message told her that auto on/off needed service. Vehicle lost all power at 30mph on residential street.took to dealer, they replace a battery for auto off/on.september 2018, while pulling into garage van put up message telling her to place vehicle in park before starting.all power lost and vehicle died.van has been at dealer for 29 days.currently has data recorder installed, and we are in contact with chrysler enhanced customer service to figure out the problem *dtupdated 11/29/18
The contact owns a 2017 chrysler pacifica. While driving between 25-50 mph with the cruise control activated and traveling up an incline, the revolutions per minute increased extremely high. Additionally, the gears failed to shift and suddenly downshifted. There were no warning indicators illuminated. The vehicle was taken to the local dealer (brighton chrysler dodge jeep ram, 9827 e grand river ave., brighton, mi 48116, (810) 229-4100) where the vehicle was awaiting to be diagnosed and repaired. The manufacturer was notified of the failure and provided case number: [xxx]. The failure mileage was 18,000. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While in continuous acceleration, 13mph the transmission struggled to shift between 1st and 2nd gears. Eventually, the car thrust forward and shifted forward. Same thing happens when reducing speed. It happens every day and every time i accelerate.
Vehicle will not start. Starting gear shifter problem. Note that vehicle is in park, vehicle not reading shifter location. Vehicle was working fine the day prior to incident was parked overnight in my driveway issue presented itself the following morning when trying to start.
While driving approximately 65mph on the highway,all of the lights on the dash came on and the car started to slow down even though i had the cruise control set. I tried to press the accelerator and the car would not speed up. I pulled over and turned the dial to park but the p did not light up. While in park the car was jerking forward and i could not set the parking brake. I turned it off at that point and tried to turn it back on to solve the problem. The problem has not yet been solved.
While driving primarily at lower speeds when braking and then apply acceleration the transmission suddenly hard shifts. A number of times in intersections it is as though the transmission is between gears and the car is not moving at a speed with the amount of acceleration being applied. The transmission then will bang or jerk into gear with quite a bit of force. These events seem to occur more frequently during lower speed driving while slowing before a traffic light and then the light changes and you apply acceleration or when rolling and then applying acceleration. We have had the vehicle to the dealer a number of times and they always advise they can not recreate the problem. This issue has been present since we purchased the vehicle in december 2016.
The main problem is, my car does not start,the battery is dead and if ijumpstart their carit dies as soon as i shut the ignition, i spoke with a few people with the same car and they all have the same problem i called chrysler roadside assistance that's on the warranty and they save thatno chrysler dealers willacceptmy car before two weeks,the first timeit broke down i was in the middle of driving on a busy street, idropped off mywife and helped her unload onload and then the car did does not start some of my friends told me their car stoppedin the middle of driving also my transmission jumpsgearsin the middle of drivingit?s a new car with a warranty but no one to talk to ...
This is my second, possibly third time reporting a significant problem with this van.i have lost power while trying to accelerate multiple times.today i lost power while accelerating, the vehicle revved and rpm went up to about 6000, no power was going to the engine and i was unable to accelerate, then full power went to engine and the van lunged forward and gained speed.the acc cruise control light also went on.i did not lose power steering and i am not sure if the engine turned off.due to so many problems occurring while driving, i frequently record my drives- i was able to capture this on video.the video only shows my dash and does not do it justice, but shows the rpm, vehicle speed slowing, and then accelerating.i have a few more videos with similar problems, but this is one of the few that i was able to capture.my children are afraid of riding in this car, we have has issue after issue and simply want to be safe while driving.
The contact owns a 2017 chrysler pacifica. While driving 70 mph, the vehicle stalled and turned off on its own. The contact was able to restart the vehicle and drove to a nearby parking lot, but the vehicle stalled again. The contact purchased a new battery and was able to drive the vehicle at a slow speed to her residence. The contact stated that the warning message on the instrument panel indicated that the emergency brake was off. The vehicle was taken to wallace chrysler jeep dodge ram (located at 2755 se federal hwy, stuart, fl 34994, (772) 220-3600), but was not diagnosed or repaired. The contact stated that the transmission was replaced the previous year. The manufacturer was notified of the failure. The failure mileage was 19,000.
Transmission shifting issues. After coming to a complete stop, i accelerated and at 36 mph the transmission acted like it dropped out and back into gear making a noise. This continued issue has caused an erosion in our trust in the van to safely provide transportation for our family.
Hard shifting - going from 2nd to 3rd gear the van feels like it wants stall out and then all of a sudden a hard jerk(feels like you were hit from behind) then a loud knock and it drops into gear and takes off. Most often happens when in stop and go traffic.sometime happens when just taking off from a red light.i have brought the van into the dealership over 8 times in the past 12 months, we have been able to duplicate the problem with the mechanic and chrysler care first tells me it is the adaptive transmission control trying to adapt to my driving habit so its the way i drive, then they tell me that is the way the van was designed to operate since we able to duplicate the problem in the same van but a brand new model that was on the lot.then they tell me there is nothing else they can do.
I was driving on a state route (rt. 59 rockland county, ny) after light turned green i started to accelerate and all of the sudden the car went into neutral. The light above the "d" (drive mode) indicator started blinking and the car wouldn't accelerate. I had to stop in middle of a busy intersection and shift into park, then shift back to drive. This has to be addressed urgently since this is a very dangerous thing. I don't feel comfortable driving my car anymore. I called chrysler and they say it's unusual and i should bring it to the dealer in 2 weeks (that;s when they have an available appointment).i hope the nhsta can do something about this faster.
While driving rough shifting from the 9-speed automatic transmission it is noted that it has a tendency to bang or shift rather rough into 2nd gear on upshifts under moderate acceleration at low speeds. It has been an issue from 10k-present miles. Dealer states is fine, this can be rather dangerous due to the force and jerk from the transmission. If the transmission were to stall the traffic behind would hit us.this sill happen when starting from a stopped position and also while driving on city streets.there definitely needs to be a recall before someone is seriously injured or killed.very frustrating when a dealership tells you everything is fine when it isnt.
The contact owns a 2017 chrysler pacifica. While reversing out of the driveway, the contact placed the vehicle in the drive position. The vehicle displayed as if it were in drive mode. When the accelerator pedal was depressed, the vehicle reversed. The contact also stated that the vehicle jerked occasionally no matter the speed. There were no warning indicators illuminated. The vehicle was taken to an unknown dealer to be diagnosed, but the results were not yet available. The failure mileage was 19,555.
The contact owns a 2017 chrysler pacifica. While driving at an unknown speed, the vehicle made a loud abnormal noise and jerked violently. The contact stated that the failures occurred at least five times. The contact planned to take the vehicle to larry h. Miller chrysler jeep dodge ram surprise (13165 n autoshow ave, surprise, az 85388) where they would change the oil and update the computer software. The manufacturer had not been contacted. The vehicle was not diagnosed or repaired. The failure mileage was 13,000.
The vehicle has 950 miles on it, a rotatory gear shift know, and an electronic parking brake. At home i park the vehicle on a level surface. I do not engage the parking brake when i leave the vehicle. On quite a few occasions when i enter the vehicle and turn on the engine, the parking-brake light comes on and the brake is engaged even though i did not set it.for most occurrences, i can press the parking brake button, and the light will go off and the brake will disengage.however, on some occasions, pressing the brake button gives no response.if i turn the engine off and then back on, the brake then disengages. A few times i have had to turn the engine on and off more than one time to get the brake disengaged.a more series problem with the parking brake is that on several occasions the brake has suddenly come on while i am driving. This has occurred when i have started the engine and driven about 100 feet.it has occurred when i am moving forward and when i am backing up.the brake suddenly engages and brings the vehicle to an abrupt halt. On these occasions pressing the brake button gave no response. I had to turn the engine off and back on.7/5 i stopped at a pharmacy drive-up window, and put the vehicle into park.after my transaction, i rotated the gear knob to drive, and the parking brake light then went on.i pressed the brake button multiple times, and the light would not go out.i then turned the engine off and back on.(to do this i had to have pressure on the brake pedal.)when i turned the engine back on the vehicle took off at significant speed, and i crashed into a street light pole. When a tow truck came to get the vehicle the truck operator found that the vehicle gear knob was in the park gear. He had a good deal of difficulty in getting the vehicle into neutral gear for the towing process. Have pictures upon request. .....updated 11/03/17..updated 11/13/2017 ...updated 11/17/17
Engine shut off while driving at approx. 25mph on a snow covered street in the dark.lost all power and electrical systems and was stranded in middle of street with traffic all around.engine restarted after a number of attempts.vehicle had previously been updated with recall to address this issue in january of 2017 (u01/nhtsa 18v-049).contacted chrysler and was told they are aware of the issue and expect another software recall to be ready in april.they requested the vehicle be taken out of service and provided an rental car until update will be made available.
When accelerating the car will jerk. It happens at random times.will happen whether the car is driving through the city or accelerating onto the highway.i believe this is a transmission issue.i have contacted the dealership and they have told me the transmission is a lifetime transmission and fluid does not need to be changed. This has been happening for almost 6-8 months now.
2017 chrysler pacifica recallmy carstalls upon slowing down or stopping. It also flutters, like it is trying not to stall while driving.the dealership claims they cannot duplicate the problem, however there is also an open recall for the same issue on my car and vin # but they are telling me they do not have the remedy yet. If you do not have the remedy yet, the car should not be returned to me for clear unsafe reasons anda lender car should be given until the recall can be fixed. Corporate chrysler has also yet to announce when the new software update will be readily available, causing my dealership town and country in levittown to not have any answers for me. I should not be given back a car that is unsafe, that can stall and cause an accident with my children in the car. It should be kept until fixed and answers should be given.
Vehicle is slamming into gear generally in 2nd or 3rd gear.. We have contacted chrysler corporate as well as the dealer multiple times however we are told they cannot replicate. The problem continues to worsen
We have taken our 2017 chrysler pacifica to the dealer twice for a continuous issue of hard shifting mostly in 1st & 2nd gears. We have been jolting and have had the vehicle completely shut off on us.i was going about 12 mph. On monday, jan. 13, 2020 my 3.5 yo daughter and i were on a slight hill and the car seized up and lost all function. I slide (i was on a dirt road with some snow) into a ditch and looked out the window to see a large amount of red fluid on the ground. When i exited the vehicle i noticed the distinct smell of transmission fluid. My daughter and i were stuck for hours dealing with this situation. I feel very unsafe in this van. I am concerned if they try to "fix" the problem i will be in the same situation again.
Transmission hesitates and then when it catches, it's jerks forward.almost always from a stop. But it has happened at a low speed roll too.happens often, so i put the last date it happened below. ... *dt*dt
My vehicle has a recall notice u01 from chrysler and a letter was delivered that it was completed after the recall was issued on january 11th 2018. The car has never been to any dealers and the letter claims that this was completed 2/18/18. I believe that they are sending false notices about recalls being completed without them actually being completed. As a matter of fact, we did experience this complete stall as described in the recall.
Started to pull onto williard norris road in milton florida, when i depressed foot pedal to accelerate nothing happened for 2-4 seconds and transmission kicked in to gear violently @ 14 mph, and again at 32 mph. Log truck was behind me when it occurred.contacted dealer and took for repair .could not find issues on computer systems.has happened for past 6 months, but today was life endangering and i don't feel safe operating vehicle
We are on our second pacifica after the first was bought back by chrysler due to major electrical issues (vehicle would not start or function correctly, dealer couldn't fix it).now on our second pacifica we have had constant transmission issues...first transmission started slamming into gear (feels like you are being rear ended by another vehicle, this can be at slower speeds < 20 mph while going straight or turning), they reset computer, that didn't fix it, so then they replaced the valve body in the transmission (2 seperate shop trips).a couple months later it started slamming into gear again (slow speeds < 20, turning and going straight), so they replaced the transmission after putting us in a rental for another month, about 6 months later this transmission had the same exact issue, slamming into gear at low speeds (< 20, turning or going straight).so we are on our 2nd pacifica and the 3rd transmission now and are still having the same issue as we initially had (slamming into gear like you are being rear ended at slow speeds < 20 going straight or turning)!there are serious issues with this transmission that chrysler needs to resolve!this is not safe to drive the way it is, because you don't know the situation you will be driving in when it happens.
While driving, having reduced speed from 70 mph to 45 mph, experienced engine shut down. No power - coasting to stop, no power steering. Warning on dash said, "put shifter in p to start." was able to safely pull off road and restart. Continued on trip and same situation happened another 10-15 times. Sometimes there was no shoulder and i had to come to a full stop in traffic to restart the vehicle.
The vehicle will undergo a hard shift when changing from either 1st or 2nd gear. This happens intermittently under no specific conditions with different driving styles the van currently has 31k miles on it with no known accidentsor repairs. These symptoms have occurred during city and highway driving. The shift is hard enough to give the feeling that the van has been rear-ended.
With only 7300 miles on the odometer, as of this writing 11-21-17, my pacifica has failed to start on 4 separate occassions. With each event, all the warning lights on the main and radio dash lit up and flashed on and off. Also, the wiper blades came on and stayed on, not being able to shut off with the designated switch. As well, numerous "warning windows" popped up on the center dash info screen...service electronic stability, park brake unavailable, blind spot alert unavailable service required, service tire pressure system, park sense unavailable, service air bag system, warning bells constantly chiming, entire dash goes completely dark and radio turns off and on by itself. The last attempt to start, 11-20-17, after numerous times in an hours time, the engine did start only to shut down almost immediately. The vehicle has been towed to my local chrysler dealership twice now and is still there as of this writing. On the first event when towed in, i was told that a service writer also could not attempt to start the vehicle, but when the service tech tried, it did start. I was told to come pick up my vehicle that there were no error codes found and my vehicle was operating normally. I really dread the day when my pacifica dies while driving, as that apparantly has happened to many dozens of other 2017 pacificas already, placing the occupants in extreme danger. I just read an article in the new york times with regards to this dangerous issue and i near the point of demanding that chrysler buy back my vehicle. I do have multiple videos taken on my cell phonebut do not have the ability to upload them just yet.
The transmission repeatedly hesitates and shifts abruptly around 17 mph.often noticed in parking lots.toyota did several repairs to no avail.traded it in because the couldn't fix it.
While driving my 2017 chrysler pacifica on 7/11/2017 the minivan completely shut off in the middle of the intersection , i have to put it in park and start the vehicle again , hard shifting is been a common issue on a daily basis .
After sitting at a red light i attempted to drive forward when the light changed and the car would not move and i got a message on the drivers console that said "shift to p to drive"i attempted to shift but the knob wouldn't turn and so i had to turn the car off,shift to park then turn the car back on and then shift back into drive to move forward.this has happened twice now within the span of 3 days. The car has roughly 4.5k miles on it...updated 11/14/17 updated 11/16/2017
Since purchasing 10/1/2016 there have been at least 5 - 6 times where the vehicle cut out but did not die. This appears to me to be a defect in the transmission yet the dealer could not locate and fix this issue. There are many documented cases where the transmission was an issue with this model as well as a recall that has been completed on this vehicle. The vehicle has 61379 miles and is now being required to replace the transmission and we are just out of warranty. I feel we are lucky that there has not been an accident caused by the known transmission for this model year. On 05/15/2020 the vehicle had a p0732 error code after the transmission cut out 2 times. This is the exact same issue that has been going on since we purchased as described above. Chrysler dealer now wants to put in the same transmission '21002105 automatic trans assy, r&r ew 2017 from 06/12/16. I have a huge concern that we will end up with the same transmission that is simply unsafe in my opinion, as well as having to put in another transmission down the line. Interestingly enough this code was not still showing when i took the vehicle for an inspection to the dealer on 5/16/2020.
Currently have 53,078 miles on this van. It is serviced regularly by the same dealership we bought it from. Today as i was picking up my kids from school( speed limit is 15 mph) van suddenly lost power, it made beeping noise, and dash said to shift to park. I shifted to park and shut it down then restarted. It is driving normal again but i'm still taking it into dealership because ever since ithad a software update last year, i have had issues with transmission slipping as i drive on highway. It slows down by itself and jerks van roughly as it automatically shifts to next gear. Also the trunk stopped makingbeeping sound when it opens.
Vehicle will constantly hard shift.either from a complete stop, where it will then hard shift and jerk you forward.sometimes multiple times in a row.have also experienced pressing on the gas pedal in a intersection and nothing.will not go and then all the sudden does a hard shift and will accelerate.this has been on city streets and highway.many times it will be from a complete stop.have taken it into the service department where i purchased the vehicle 1 year ago.find nothing wrong with it.never taken it in for any other issue.
Multiple times our 2017 chrysler pacifica has revved up, then stalled. The screen tells the driver to put the car in park. I did, then was able to put it in drive again. Sometimes it completely stalls, other times the rpm increases then the car decelerates and i cannot drive over 20 mph. This has happened while driving slowly at an intersection as well as driving on a highway.
While driving around 30 mph the car on its own slipped out of the drive gear and the dashboard chimed and reported the car was in reverse, the gear knob indicated the same however the car was not in reverse.as i proceeded to drive in traffic, i switched the gear knob to drive and accelerated.the car was sluggish and the rpm were not registering.i drove home (5 miles) slowly because the car was sluggish seemed to only be in first gear. Car was towed to the dealership.they are unable to recreate the problem.this is a safety hazard.
While coming to a stop on a city street van loses all power and stalls after making a clicking noise. I have to put it in park and start the car again.*dt
I was at a complete stop at a stop sign on a frontage road waiting to turn right onto highway 122 in mason city iowa. I then accelerated and turned right. As the van reached 17 mph, the van acted like the transmission slipped into neutral for a period of approximately five seconds, and then violently slammed back into gear. During this timeframe, another vehicle approached rapidly from behind and almost collided with the rear of our van. Our van had also had this same occurrence at 36 mph. Our local chrysler dealer and chrysler customer service has been notified of this issue several times and we were told it was normal operations
Vehicle stalled on freeway, gradual lost of power and came to a stop.tried to inch vehicle to the side shoulder to avoid traffic. Called assist and was able to re-start van after a few times trying the push start button. Drove straight to dealer but they gave no explanation.bought vehicle less than 30 days before incident occurred.
Vehicle was being driven at approximately 35 mph when it spontaneously became extremely lower on power and lost all power steering along with numerous error messages and dash lights being illuminated.the van was able to be driven into a parking lot where it was restarted and driven through the lot.after approximately 30 seconds the van had the exact same issue but this time was not able to be restarted.martins chrysler of untion grove wisconsin came and picked up the vehicle.the owner of martins said the vehicle started but then he experienced the same issue we had.aside from some start/stop and electrical/charging system error messages previously there was no warning at the time of this incident.we've had the van in before for these error messages but the dealer never found the cause of the issue.
Sometimes usually at low speeds and lower gears under light acceleration the transmission shifts to the upper gear with a bang, like someone hit with a hammer and with a strong jerk. Almost like transmission mounts are defective. It does not happen if i accelerate fast. It has been going on for almost 2 years now and due to dealership being too busy with appointment schedules close to 2 months no chance to make an arrangement.
There has been more than one occasion where my car would shift from drive to neutral or even stalls completely.there have been times where decelerates on its on and when it locks up from the parking gear while trying to shift to drive. Most recent occurrance of this was sunday, december 22, 2019.acceleration from a stopped position always feels like i was rear-ended everytime. I have had multiple safety recalls and the 2 times i took it back to the dealer for fixing, i reported this concern.dealership reported finding no issue as reported.i have received of yet another recall in 2018 but have not had a chance to take it in.i fear for the safety of my children and i as this is the only vehicle i have.but these defects that dealership reports as "finding no issue" is not fair.its a death trap.these stops, stalls, deceleration and accelerations that started in 2017 and continues thru today is presenting a severe danger hazard and i need help.
Aug 2017 purchased at 14k miles, then rattle noise on start up, then rattle noise upon pressing the gas pedal while accelerating or de accelerating, now downshifting hard, shifting hard to the point it gets stuck for a second, people have almost rear ended me, i have almost rear ended people pressing gas to get it to go and it sticking then suddenly speeding up
Transmission has intermittent issues shifting from 1st to 2nd gear at approx 15-20 mph.will either shift so hard it in essence slams into gear making you feel as though you were rear-ended, or will hesitate while it searches for a gear, refusing to accelerate despite gas pedal being pushed to the floor.this has happened to us on several occasions, everywhere from a parking lot to a busy highway with oncoming traffic, both while making turns and traveling straight ahead.on our 3rd visit to the dealer for this same complaint, we were told this is normal.it is not normal for a car to essentially leave you sitting on a busy highway while it searches for a gear.the chrysler forums are replete with complaints about this same issue, but chrysler has not yet addressed it.this appears to be separate from the stall recall that was previously issued by chrysler as we have had this done to our van (as have others) and it has not improved.
First, the two batteries in the vehicles are failing prematurely. Ours just failed about a week after the start/stop system light activated on dash. Our van was parked for 7 days at an airport and upon returning from vacation the batteries were dead and unable to be recharged. Ironically, my sister-in law in california whom we were visiting, had the exact same problem with theirs while we were there. Again, a 2017 chrysler pacifica. My research shows this is a reoccurring issue all across the country according to google research and carcomplaints.com. Some people are having their van die or stall while in motion.second, there is a problem with the paint bubbling up around the hood edges. Again, my research on google and carcomplaints.com reveals many are suffering this bubbling paint issue.last, the transmission has an extremely hard shift intermittently between 10 to 15 mph. So hard in fact, it feels as if you have been rear ended. Again, research on google and carcomplaints,com and pacifica forums, indicate this is not an isolated issue. Many are experiencing this issue.
The contact owns a 2017 chrysler pacifica. On several occasions, while driving 55-65 mph, the vehicle jerked and vibrated abnormally. The vehicle was taken to white plains chrysler jeep dodge (located at 70 westchester ave, white plains, ny 10601, (914) 618-4521) to be diagnosed, but the mechanic was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 16,000.
The car has rough shifting
I was at a complete stop with our van, and accelerated away from a stop sign. When the van reached about 37 mph, the van acted like it was going to shift and it dropped out of gear and back into gear making a clunking noise
The first problem was that the car shuddered and made loud "clunking" noises when shifting gears.it would often quit running when at low speeds as in parking lots.while at high speeds on the interstate car just didn't feel "right."wanted to quit.took it in the first time and they reprogrammed the transmission which seemed to help for a short while.then, it started acting up again and when returning to the dealer this time they advised a lubricant was needed.not sure what or where this was applied.
New 2017 chrysler pacifica hybrid with 270 miles stalled on a busy intersection and won't turn on. The vehicle was in motion when it lost power and came to a complete stop. The engine sign is on and message says "press brake to prevent rollong". Turning off and turning the it back on does not make the issue go away.
We purchased the vehicle in sept 2017. About a month after we purchase the brand new van, we started having issue with the transmission slamming in to gear. The first time it happened, we literally thought the person behind us at rear ended up the jolt was that bad. Upon pulling over and inspecting, we discovered we werent. Over the last23 months, we have had nothing but issues with the transmission. It shifts so at times it makes you dizzy. This takes place between 10-17 mph. In august 2018, our family was on our way to a fun day when at 10mph the van slammed so hard all 5 of us in the van felt our necks crack and we got dizzy instantly. Needless to say, we had to pull over because i couldnt see straight to drive and my elderly mother hurt for 3 days. I told her to go to the er for proof that the van is hurting the people driving it. We have called the dealership on several occasions and they wont do anything. Telling us they can reprogram the transmission. Give it time, the tranny needs to adjust how we drive never fixes the issue at all. We have an almost 2 year old toddler and we are petrified to turn her to forward facing in fear if the transmission slams, it would break her neck. Yes, the van had 32,000 miles or so on it but its our primary vehicle. We cant sit home and twiddle our thumbs. So, yes unfortunately we have to still drive this van, even if it kills us.
Third post of same complaint. Coming from turns or when shifting in low speed, the vehicle randomly stalls upon acceleration then slams into gear, causing the entire vehicle to jolt. Have taken van to original purchasing dealership multiple times (10+) in the past year and a half, and have been told that they cannot find a problem. This category has the most complaints on the nhtsa website all of very similar issue ' something must be done from chrysler.
While idling at a light and pressing pedal to go. My 2017 chrysler pacifica failed. Lights started. Flashing in dust cycling through check abs, check tire pressure,etc... Car was in drive and was rolling backwards with breaks and steering not working. This resulted in an accident rolling into the vechical behind us. The nice individual the we crashed into was able to catch the failureon his dash cam. We have brought in the van on other occasions to have it looked at for transmission wanting to launch forward when going from idle. They still can not figure it out and told use no record in service reports with other having any problems. After a 10 second search we found others have had similar problems with same make and model. These. Can be found on consumers reports. With. Out a guarantee the breaks and steering will not go out again i do not want the car back. I. Just. Want my money back. The sell this thing as a safe family vehicle, but loosing breaks and steering is not what i want my family in. They still can not figure out way it happens.
The vehicle was in motion on a city street just driving straight.the engine shut off while driving.the display indicated to put the car in park to start the vehicle.the power steering shuts off.i was not going fast at the time and was able to stop, put it in park, press the brake, start the vehicle, and put it into drive.however, i was in traffic and almost was rear ended by another vehicle who was fortunately able to stop in time.this issue affects the brakes, engine, steering, power train and all around safety.i was lucky that i was driving and that my kids were not in the car.i was going to pick them up.
Hard shift while driving at around 15 mph.it feels like hitting by another car from back.it occurs every time i speed up slowly around 15 mph. Took it to dealer and dealer told me it was because it is 9 speed transmission and the shift range is narrow, and they can do nothing about it.very disappointing. And not sure if it will damage transmission.
The van shifts very hard and jerks forward when accelerating from a stop at either a stop sign or red light.the hard shift and jerking forward has almost caused me to rear end the vehicle in front a couple of times now.
The contact owns a 2017 chrysler pacifica. While operating the vehicle, the transmission malfunctioned when switching between first and second gears. The failure caused the vehicle to forcefully accelerate. The vehicle was taken to videon chrysler (4951 west chester pike, newtown square, pa) where it was diagnosed that the transmission valve body needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The vin was not available. The failure mileage was 5,000.
Current mileage: 5560, my van is currently in shop for transmission related issues for the third time. The vehicle looses all the power all of a sudden in the middle of the road while driving. I have had this happen on four different occasions, couple times on highways and couple times on city streets, have to pull to a shoulder immediately (glad i could). Have to try 3 to 4 times to start the vehicle and sometimes even hard to turn the dial to get the van moving. On my first visit to the dealership they have mentions its tcm software issue, second visit they said it was tcm line issue, had to order parts and get it fixed, took 10 days. Now three weeks later have similar incidents happen and now the van is back in the shop, they said they have to order smoother part in regards to transmission and its on back order. I am worried about the safety of my family with this van, i have called the company and informed them about my concerns, i searched through the web to see if there are others experiencing the same issue and i have seen quite a few of them in the same boat. Seems like a known issue with this transmission. Not sure of the direction i need to go in this regards.....updated 11/03/17 updated 11/09/2017
Traveling down the interstate, a vehicle was traveling slower, so i slowed down until it was clear to merge lanes to pass, once i switched lanes and depressed the gas pedal, the transmission jerked and wouldn't shift making the car slow down, once i let go of the gas, it did a rough shift and i was able to accelerate again
I have taken this vehicle in for repairs multiple times and it is schedule for repairs again this week.there have been multiple electrical issues including problems with the sliding doors, anti lock brake system had to be replaced, the battery system is grounding out, issues with the radio screen, and now the auto on off system is not working.in addition, i had to take the vehicle in for the ball joints bolts coming loose three time and they just used loctite to make them say on .they never realigned the vehicle and now i have to replace tires that are unsafe.chrysler should own this and i am still convinced the ball joints could be damaged from this issue and they should replace them.however, the biggest issue is the transmission.it will be going in for the fifth time this week for the same issue that the dealer keep claiming is how i drive it.when taking off from a dead stop the transmission hesitates, which is a serious safety issue.also, when driving and you let off the accelerator to brake it will hammer real hard.this a serious safety issue and chrysler and the dealer refuse to own it.i filed my second complaint with chrysler last week.this all needs to be resolved so i have a safe vehicle for my family.i feel they are stalling so my warranty will run out and i have no recourse.
In january 2018, took the van in because of jerking motion shifting out of gears. Would go from first gear, skip second gear and then jerk hard into third gear, almost feeling like the van was going to stall.chrysler dealership stated that chrysler doesn't know how to fix the problem but doing an engine stall reset with the computer system in the car may fix it.that worked for about 2 weeks and the jerking motion started to happen again.most times it was at speeds between 15-20 mph, but then it started to happen at speeds like at 40mph.then yesterday, while driving on the highway, there was stop and go traffic, and as i was trying to accelerate, the car jerked so hard twice,i thought i was rear ended.the check engine light came on, and the car began to accelerate on its own. I tried to brake and at first was unable to.finally the car slowed down, but the rpm's were reving at 4 while i was only going 25mph and then stalled.the car would not shift out of first gear, and would not go any faster than 25mph.i was able to get off the highway before being involved in a crash as it was rush hour traffic on the one of the most busiest highways in miami. So now my car is at the dealer and they are telling me that they are going to try to replace the valve body of the transmission, and if that still gives them problems, they will have to replace the whole transmission.this van is a year old!!!the service advisor said that they are just doing what chrylser is telling them to do to try and fix this problem. Very sad chrysler.this is a huge safety issue and telling consumers that they don't know how to fix a problem that could be life threatening or they are going to "try" to fix it is unacceptable.many of us that own vans have small children that are in them everyday and this is what we have to deal with. At this point, i want new manufacturer van.
While driving my 2017 chrysler pacifica at low speeds (10mph-20mph) it seams to shift out of gear and then slams back in startling everyone in the vehicle feeling like we were rear ended. We have had this vehicle back to the dealer multiple times for the software update. After the update it drives ok for a while then happens again.while operating this vehicle making a left turn into a lane with on coming traffic it occurred almost causing me to get into an accident.
We apparently have the same problem as many other chrysler pacifica owners.the van hard shifts into gear and it feels like someone has run into the back of our van.(it seriously hurts your back and neck.)the dealerships have reset the computers, etc but it hasn't solved the problem.we've been told by the service managers that they're familiar with this complaint but that chrysler has told them that the van is shifting correctly, they cannot do anything more and their hands are tied until chrysler comes up with a different solution.
The following issue has happened twice to my wife while driving our new chrysler pacifica 2017 limited.she was at a busy highway intersection waiting for her light to turn green and started to go then the engine shut off while half way in the intersection.the screen stated that car must be in park to put it in drive.she had to put the vehicle in park while in the intersection and then push the button to start the vehicle back up.each time this has happened when starting the vehicle back up it has a rough idle for about 30 seconds and then everything is functional again.we took the vehicle into the shop the next day, told the technician what had happened who in turn hooked the car up to the computer. They checked the car and it didn't have any codes on it, as if nothing happened.no software updates were needed on the car as well that could potential fix this issue.after the second time this occurred the dealership installed a "black box" to capture the issue if it occurred again, however during the week we had it on the vehicle it didn't happen again.since this time our vehicle has been in the shop numerous times for the transmission.we have had 2-3 computer upgrades which was supposed to solve the transmission issues however there are still times where the car jerks when we accelerate.we do not feel safe with this vehicle and have done some research.there are quite a lot of people experiencing the exact same problem.chrysler needs to address this issue before a fatal accident occurs.
My van has 54,000 miles it's not very old and the transmission is skipping (up shifting, down shifting, and highway driving) i keep taking it to the dealer ship they keep running updates on it and it's still skipping. The van has a very rough idle (keeps feeling like it's going to turn off while it's in park) something is wrong with it and the deal ship thinks it's okay. Well it's not. The front hood has bubbles in the paint and it's still a new vehicle how am i to think i will be owning this van for atleast 10 more years and it's becoming rusted already.
The contact owns a 2017 chrysler pacifica. While driving approximately 70 mph, the vehicle lost power. The contact managed to drive to a friend's residence and called sahara chrysler in las vegas, nv (702-479-2121). The contact was advised to proceed to the shop. The vehicle shut down en route and was towed to the dealer. In addition, the oil pressure indicator illuminated. The technician diagnosed and repaired the serpentine belt, the pretensioner belt, and the splash shield. The technician stated that the oil pump pressure became stuck and caused the engine to go into limp mode for safety. The vehicle was repaired, but the failure recurred after approximately 30 miles of driving. The vehicle was pulled over to the side of the road and was shut off. The contact called aaa roadside service and the vehicle was towed to falls chrysler, jeep, dodge in cuyahoga falls, oh (330-923-3041). The dealer diagnosed that oil leaked from the left valve cover to the alternator, serpentine belt, and the cylinder head cover. The vehicle was repaired and was successfully test driven by the technician. The manufacturer was made aware of the failure, provided a case number, and offered a rebate. The contact declined the rebate. The failure mileage was 2,879.
Since 11/2017, have had ongoing issue with sensation of a very hard shift occurring when accelerating especially if i have been driving in heavy traffic for some time. This has been on both highways and on local streets. Sensation is so hard, it feels like vehicle has been rear ended. This has occurred both before and after recall work was done. Have requested evaluation twice at dealer and each time nothing able to be found as cause. The event does not occur all of the time so service techs most likely did not experience it. Starting the week of 4/30,van has started to be slow in acceleration when pulling away from red lights, intersections and merging onto highways. Feel van is becoming increasingly unsafe to drive.also had check engine light come on and found to be fuel pressure sensor. When first replaced at dealer, fuel pressure sensor worked for a few days and then van would not start and approx. 1/4 tank of gas lost on parking lot surface. Required towing and when checked o-ring had crimped and burst on new sensor.
The van has less than 200 miles in it when it stated stalling. It now has 205 miles, and it has stalled(engine stopped) 5 times already. This occured when decelerating or when fully stopped with the gears still in drive. The engine will stop and a message on the dashboard to put the vehicle in park to start will appear. Restarting the engine is normal with no issues....updated 11/06/17 updated 11/09/2017
The contact owns a 2017 chrysler pacifica. While driving various speeds, the vehicle lunged forward when accelerating. The failure occurred intermittently. There were no warning indicators illuminated. West herr chrysler dodge jeep ram of lockport (6200 s transit rd, lockport, ny 14094, (716) 239-4769) diagnosed the vehicle, but could not find a failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 20,000.
Hard shifting in low gear (and now sometimes at high speed).the problem began before 25,000 miles.have taken it to the dealer multiple times for a fix.i'm always told the problem can't be reproduced.i'm now just waiting for the transmission to fail.this is unacceptable.
For a year now our transmission slips when going into first gear.the van will come to a complete stop and then continue moving which results in a hard jerk.it was so bad on a trip that the check engine light came on and we could not get the van out of first gear.we were even trying to drive over the ohio river at the time!we took the van to the dealership.the dealership reset the van but the issues still occurred.we were informed by the dealer that chyrsler will not fix the issues until our check engine light comes on again.we continue to have the jerking issues and the transmission continues to slip.now the van wants to excel at times.we are completely frustrated with our van!!i am the primary driver and have an extremely bad back!the jerking is causing issues with my back.we would never recommend a chrysler pacifica.i can't believe chrysler willing to put us in danger!!
I was driving on the highway with congested traffic at around 10mph. Without any prior alert, the engine shut off by itself and the vehicle lost its power. I had to turn the transmission to p from d and restart the vehicle.
My 2017 pacifica was recalled in january 2018 for the engine stall problem. Chrysler told me they might not have a fix for the problem until the 2nd quarter of the year! i told them that i wasn't driving a dangerous car around. I brought it to the dealer and it sat there for a month while i drove a rental. I was then told that the pcm was updated with software and it was fixed. After a picked it up i got a notice from chrysler saying that i didn't need to do the repair because it was fixed during the prior recall for egr valve??? well, while driving last week, the car stalled six times in two days! one of times i was parked and idling, another time, i was slowing down for a light and the other times i was just driving. I had it towed to the dealer and they've had it for a week and are in contact with chrysler trying to remedy it! whatwver they did to "fix" this recall previously did not fix it as the very dangerous problem is still happening! will not drive my family around in this terrible car.
This vehicle has stalled out and completely shut off while driving. No warning or anything just driving around 50mph and everything shuts off and steering locks up you cannot control the vehicle.then the screen pops up telling you to place in park while your still traveling 50mph. This has now happend 3 times. It happens the first time in may 2019 around 48,000 miles and now 2 time on july 8 2020 at 74,000 miles. I have read several articles online that this is happening to alot of these vehicles and there has been over 50 complaints but nothing has been done yet. This is a highly dangerous vehicle to drive in. Something must be done to project families for getting injury's. Luckily this has happened to me on smaller roads and not a highway yet! this can be deadly!
Car jerks while driving and accelerating on the road. The car jerks while in motion city and highway driving. Chrysler dealership are unable to fix this issue, they have changed battery and updated software but car is still jerking while in motion.
The contact owns a 2017 chrysler pacifica. While driving approximately 35 mph, the vehicle shut off without warning. The vehicle was able to restart. The contact called and scheduled a diagnostic appointment with videon chrysler dodge jeep ram (4951 west chester pike, newtown square, pa 19073, 610-356-7000). The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 3,000.
Its new pacifica van with safety package. It stopped suddenly in the middle of the road as if parking break is applied, it showed a number of warnings including parking break malfunction, transmission issue, traction control issue. I put flashers on, tried to stop and start the vehicle , it did not not allow me to change gears to drive. It is very dangerous if the same issue happens on a highway , this can cause serious collision, more dangerous for a mini van carrying family
Our pacifica was stopped at a stoplight.when the light turned green, the parking brake engaged and a message came up that said to service the shifter. We were able to turn off the engine and restart it, but we were not able to get the pacifica to shift to drive or to get the parking brake to disengage.sheriff's deputies who came and remained on scene with us who are familiar with chrysler cars were also not able to get our pacifica to move.thankfully this incident happened in a situation that was not terribly busy.i am concerned that this would have been extremely dangerous if it had occurred on a busy road.the document from the repair cites tsb 18-002-19.the work that was done was to replace the shifter.our van only had 41962 miles on it at the time of the incident.if this is a common issue, some work should be done to set up some sort of recall that would make this less of a safety issue.as a result of this incident and a similar incident due to a hood latch sensor failure we no longer felt safe in this vehicle.once the repair was complete, we traded in the van to buy something we feel much more safe in.
Transmission feels like it is stalling and or pulsating.
When shifting from 1st to 2nd gear there is a large shudder and the car lunges forward and slams into gear very roughly. This nearly caused me to crash into another vehicle while driving.
We bought the car new and there has been an on going random problem car thatfeels like a hard jolt, like being hit from behind, a loud clunk noise and hesitation when it is shifting gears.it started shortly after 10,000 miles and still continues at 50,000 miles.it happens the majority of the time at 15mph but has happened at 35 mph also.we have had to be checked by the dealership several times and they can not duplicate the problem on demand.they have updated software and replaced a module but it still occurs.this is a safety issue as we have no idea when this will happen and could easily cause an accident.the last time it happened five times within a two hour time period.we drove straight to the dealer and they kept the car eight days and were never able to duplicate the problem so we were told there is nothing wrong with the car.it is just not true. Chrysler cares said since there is nothing to fix they cannot help us.we have no choice but to get rid of the car for the safety of our family.
My 2017 pacifica touring plus van shut off three times. After the first shut off i took it to dealer for this issue, but they could not able to recreate the "shut off" , they said they fixed something for not to shut off, but recently on 7/29/19 and 7/31/19 it was again asked to move shift to p and shut off, even i tried to restart the engine, it didn't after 3 to 4 times try it was started again. I was middle of the road with speed limit 40mph, lucky none of the vehicle was not close. I see many cases like this with 2017 chrysler pacifica, so i request chrysler pacifica to fix this issue asap by recalling the affected vehicles. It is always life threatening dangerous to the customer. Other than this issue (shut off) the vehicle is good.
I was driving in stop-n-gotraffic between 0-25 mph for about 10 minutes, when the car stop responding to acceleration. The engine was still on. I was lucky to be able to pull over to the left shoulder, but there was a lot of traffic behind me, and could have been rear-ended with my family inside the vehicle.once i pulled over, i saw that the "engine fault", "parking brake fault" lights had come on, and the dash displayed "traction control disable". There were other messages that came up. I tried to put the car in "park", but the shifter didn't respond. I turned off the vehicle and started it back up. All the fault lights were still on, and the shifter was blinking between "p" and "l" for no reason.i shut off the engine again, and attempted to restart a second time, with the same result.i shut off the engine again and waited for about 3 minutes before restarting.this time i was able to put the car into d, and go to the dealer to check up.needless to say, this was very dangerous, not knowing if the car could malfunction again and if i would lose control again.i have taken this vehicle to the dealer 3 times before regarding a rough gear change at low speed. Each time the dealer updated the program on the transmission control module (tcm) per chrysler factory bulletin, and told me to drive it and eventually the computer will "learn" my driving habit (as if somehow i am at fault for accelerating the vehicle).on this occasion, the dealer replaced the tcm, but gave me no assurances that these problems would not occur again with the new tcm.unless chrysler can explain what was the problem, and what they did to fix it with the new tcm, i feel there is a safety concern/risk with this vehicle.
When ever driving down hill the brakes makes a loud noise (skipping thud sound)it feels and sounds like as the whole front suspension or brakes about to fall off the van.the other problem when turning the car at even at low speed when the road is wet the van suspension would make noise and tire wont grip.happens many time pulling out from my drive way when its lightly wet.
The contact owns a 2017 chrysler pacifica. The contact stated that while driving or while accelerating, the vehicle intermittently lost power. The contact also stated that an abnormal sound came from the steering wheel after going over a bump in the roadway. There was no warning light illuminated. Additionally, the alarm activated independently on several occasions. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the failure was due to a power steering assist fault. The contact was advised to take the vehicle to an authorized dealer. The vehicle was taken to normandin chrysler dodge jeep ram fiat dealer (900 capitol expressway auto mall, san jose, ca 95136) and the contact was informed that the vin was not under recall. The vehicle was not repaired. The manufacturer was not made aware of the failure the failure mileage was approximately 60,000.
When in motion, usually from first gear shifting to second gear, the transmission will jolt or bang, at which point i have to let off the gas peddle to allow it to let's say, catch up, on the shift. It clunks fairly hard, not sure why chrysler has not recalled for this issue.we have also had issues when we go over the top of a hill with the cruise control on and start go down the hill and the vehicle will pick up speed and the transmission will downshift and the engine rpm will spike up to 3000-4000 rpm. As i know this is going to happen, i do shut the cruise off when this happens and it will settle back to normal operation.we have had it to our chrysler dealer for the transmission issue with the clunking and they just shrugged it off and do nothing at all.i cannot put a date on the actual occurrences because it is ongoing and still does it at random at times. Also, i cannot really give actually dates and mileage as to when this happens as it is random.
My van has had this issue since around 29,000 miles and i am currently around 53,000. I have been to the dealership over 15 times and still have no solution because the problem doesn't show on a computer, nor does it happen when a service tech is with me. When the van is shifting between 1st and 2nd there is a jolt like being hit from behind and a noise. I have this on video 3 separate times and the service advisor tells me that it is normal for a 9 speed transmission to do this. There is no way this is normal, others have been with me and have thought i have slammed on brakes because the jolt is so strong. This happens in parking lots, turns and from a complete stop to start. It always happens at 14-15 mph and is extremely scary at times and there is no solution from anyone.
The vehicle suddenly appeared to shift into neutral, while still in "drive", going approximately 40 mph. The accelerator was completely unresponsive and driver was unable to shift into another gear. The vehicle repeatedly said "not in park" while in park, showed the reverse camera while in drive, and would not accelerate when in drive.fortunately the driver noticed the check engine light had come on and was pulling into a gas station when the unresponsive accelerator occurred, otherwise a collision would most definitely have happened. .updated 10/25/17
Vehicle purchased in december 2016 for $44,000 from safford of fredericksburg. On october 14, 2017, i was driving with my wife, three children and mother-in-law andexperienced a loud malfunction that rendered the car inoperable. Luckily we were not on the highway at the time and the vehicle was eventually towed to safford of fredericksburg, virginia for repairs. The right front axel had ruptured (total miles on the car were 8,311 at that time).the service agent (jim bogan) noted that this had been flagged on other occasions as identified issues at other service department requiring the next "generation" of axel assembly parts for the repair. Shortly after receiving the vehicle, we returned to the same dealership to address a loud girding noise also associated with the right front axel. In early december, 2017 we had the vehicle towed once again to safford of fredericksburg where they again had to repair the right from axel. Intermittently and over the past year while these issues were occurring, we continued to experience electronic issues with the sliding doorsand rear lift hatch as well. The uconnect entertainment system will also malfunction from time to time. Several software updates have been initiated, addressing window and transmission concerns according to the dealership's service department. Yet, the vehicle does not function properly, where idle and transmission functioning often appears compromised (rough idle, rough shifting, sudden rpm increases and acceleration bursts when shifting from reverse to drive). I fear this car is not safe for my wife and three young children.
Zf 9 speed transmission suddenly disengages at slow speedspassenger sliding door slow and rough when opening.
The contact own a 2017 chrysler pacifica. While driving 14-18 mph, when either accelerating or decelerating, the vehicle experienced a hard shift. There were no warning indicators or signals illuminated in the vehicle. The contact took the vehicle to southfield chrysler dodge jeep ram (28100 telegraph rd, southfield, mi 48034, 248-331-9937) where it was diagnosed that the vehicle needed an update and there were no failures with the brakes or shifter. The approximate failure mileage was 27,000.
Harsh shifting during forward motionbetween 1st and 2nd gears in 9 speed automatic transmission. Problem is intermittent and can happen unexpectedly regardless of ambient conditions or distance driven. Engine rpms rapidly increase before abrupt and jarring shifting occurs. Has current software installed, no codes are generated. Our dealership has looked into it and suggests a software update may be available in the future to address this, but nothing available yet. May potentially cause loss of traction on unfavorable roads. Actual cause is unknown
When braking with left foot to slow down or stop... If right foot is on accelerator the car loses power (engine keeps running though) and cannot accelerate and must stop engine and restart to regain control. Relative had same problem with his 2017 pacifica and was told that there is no fix for this problem.chrysler hasn't been able to fix mine either.chrysler closed my case basically saying take it in to be repaired...there is no fix.happening when car new to present.
When driving an turning makes clanking noise under car,car get stuck in cars an then jerks when changes,been telling chrysler dealer where i get my repairs an tune upsi'm told it all part of the electrical system been telling them this since i got the car new 2017
There is a problem with the nine speed transmission. Occasionally when shifting from first to second while accelerating from a stop, there will be a loss of power to the wheels even though the gas pedal is still engaged. After a second or two the transmission will shift roughly into the next gear with a great lurch. It feels like another vehicle has nerfed you in the rear bumper. The lurch is that strong. Chrysler says there is no bulletin about the problem. They claimed they reflashed the computer but that did nothing to fix the problem.
We bought our 2017 pacifica with around 30k miles on it. Shortly thereafter, the transmission would occasionally shift very hard while at a slow speed. It's hard to pinpoint, however it seems to happen between first and second gear. Sometimes it will rev like it has been thrown into neutral, then will finally hit a gear and shift hard with a jolt and loud bang. It did this a number of times so we took it to the dealership. They checked everything out and couldn't find a problem. The dealership said the transmission adapts to each person, so different drivers could cause the problem. However, my wife drives the van 99% of the time and she has the problem even if i haven't driven it in a long time. The problem cannot be reproduced as it seems to happen randomly. Our van now has approximately 50k miles on it and still has the hard shifting problem. The powertrain warranty ends at 60k miles and i'm afraid once it's out of warranty, the transmission will totally go out, costing us thousands of dollars. This same issue has been reported by many other pacifica owners.
The van seems to have trouble shifting from 1st to 2nd gear when going to a low speed, moving forward. It happens out of no where, doesn't matter on the weather, temperature. The van was in motion on a city street and a parking lot. It is my guess it's the transmission.
Our pacifica has a problem when starting from a complete stop, accelerating, usually around a turn.exactly at 15-18 mph (first to second or second to third gears), the van will have a very large jerk, the gas pedal must be released, losing acceleration.once this has passed, you can proceed with accelerating as normal.the jolt from the shift feels like you have been rear ended, causing slight whiplash if you are not ready for it.this problem usually come in spurts, not happening for several weeks, then 1 or 2 a day for a few days.the dealer reviewed the problem and "was not able to replicate the issue" so nothing is wrong with the vehicle according to them.this issue has occurred since about 10,000 miles on the odometer.
2017 chrysler pacifica. Consumer writes in regards to electrical issues. *ldthe consumer stated the vehicle slams into gear. The transmission was replaced twice, but the failure recurred. There was a rattling noise under the driver's side. The vehicle failed to start leaving the driver and passenger's stranded.
The contact owns a 2017 chrysler pacifica. While driving over 40 mph, the vehicle jerked. While the vehicle was idling at a traffic light or stop sign, an abnormal knocking sound was heard coming from the transmission. There were no warning indicators illuminated. The vehicle was taken to central florida chrysler jeep dodge ram (8675 commodity cir, orlando, fl 32819 (407) 351-9940) where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, the repair did not correct the failure. The vehicle was taken back to the central florida dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 33,000. The vin was not available.
The seat belt on the passenger side in the second row seat fails to latch when you try to buckle it. It was working properly and has suddenly failed to latch on its own. The vehicle has 37k miles. *dt*as *dt
The contact owns a 2017 chrysler pacifica. The contact received notification of nhtsa campaign number: 17v542000 (seat belts); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer (autonation chrysler dodge jeep ram katy, 21777 katy fwy, katy, tx 77450) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I test drove one of these vans at a dodge dealership in sacramento. When i sat in the third row middle seat, the seatbelt went over by neck rather than over my clavicle. As a board-certified emergency physician, i am well aware of the potential risk to life that this poses, and it was one of my reasons for not buying the vehicle.to be clear, i do not own this vehicle nor was i injured by it. However i am 5'9" tall and i think anyone less than 6 feet tall is likely to be injured by the seatbelt since it will not fit them correctly and there is no way to adjust it. Obviously the person stuck in the third row middle seat is likely to be a small person. This is a faulty design that needs to be re-engineered to avoid injuring consumers.in order to fill out this form online, i had to submit a vin. I selected a vin i found on the internet that matches the make and model. I did not actually drive that vehicle. The one i drove has a vin that is not available to me. It should not matter as this is a standard feature of the car.
Passenger side middle row seat belt fails to fully latch, unless you move seat forward as to stow it and slam back.... This works most times but sometimes it clicks like latch but comes undone when you yank on it. I have videos of this concurring and have reported to chrysler who states this is not a problem.*dt*dt
Seat belt locked in open so you cannot lock in seat belt. (male part of seat belt does not stay in female buckle). 1st time it did not stay connected, keept trying and then i got it to connect. The next time i went to use it it will not stay connected performed the t54232t54182 safety recall on 12/26/17. Now it is the middle row outside seat buckle that is not working! the vehicle was stationary when not working.
The contact owns a 2017 chrysler pacifica. The contact received recall notifications for nhtsa campaign numbers: 17v542000 (seat belts), 18v049000 (electrical system, engine and engine cooling), 18v395000 (electrical system, equipment), and 18v332000 (electrical system, vehicle speed control). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (bayside chrysler jeep dodge, 21219 northern boulevard, bayside, new york, 11361) confirmed that parts were not available to perform the recall repairs. The contact had not experienced a failure. Parts distribution disconnect. Updated 10/19/18
During the severe braking the belts did not block. My son hit his head very hard in the front seat. It was very dangerous, he could break his neck.
I purchased a 2017 pacifica and was told after i purchased it to bring it back for a seatbelt recall. I had an appointment and when i called to confirm i was told it was fixed before i purchased it ?? a week later i had a van full of children and my daughter was in the 2nd row , my husband came to a stop and the buckle broke and my daughter fell forward.my husband and i are very unhappy with this van and after hearing recall after recall we want out of this lease!! i called chrysler customer care and put in a formal complaint and was told, " their hands are tied "
The contact owns a 2017 chrysler pacifica. The contact received notification of nhtsa campaign number: 17v542000 (seat belts); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer (autonation chrysler dodge jeep ram katy, 21777 katy fwy, katy, tx 77450) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The driver back row seat is stuck in one position and will not work you will ask me for a date but right now i'm pulled over on the side of the road trying to get my screen to work for the navigation and i can't so i cannot tell you my date of purchase but that's when it was.i am putting 07/01/2017 down for the date of this because i would really just like to get home from out of town at this point
The 2nd and 3rd row are not compatible with proper car seat installation.
I have a 2017 chrysler pacifica. While you are driving, if someone pushes the driver's side stow and go button, the driver's seat will move forward and push the driver into the steering wheel. This stow and go function should not work while the car is in gear. It is a very unsafe situation. Chrysler says they can not fix the problem. There should be a recall on this problem or someone is going to get hurt.
I was driving my pacifica and my grand daughter pushed the driver side stow and go button. The driver's seat moved forward and crushed me against the steering wheel. This function (the stow and go) should not work when the car is in motion. Chrysler said they could not fix this unsafe situation. Gastonia chrysler jeep dodge ram said they can not fix this defect.
The contact owns a 2017 chrysler pacifica. When a child seat was placed in the middle row seat and a passenger in the third row pressed the lever of the middle row seat, it would cause the seat to move forward. The manufacturer and a local dealer were contacted and stated that there was no locking mechanism to prevent the seat from moving. The contact felt that this was a safety hazard in the event of a crash. The vin was not available. The failure mileage was 21,930.
Used car for a hour or two went home for 2 hours and went out to use the car again and the vehicle electrical system seems to have a short and the car has no power what so ever. Recently had intermittent electric issues the the drivers electric seat not working and then working again.
I had a problem with the electronic injection for more than 3 times, and a piece that was solved was replaced. A short time later, on my alternator, it had to be changed. Now i'm having trouble with my air conditioner, which freezes and stops to freeze suddenly. Probably an electrical problem or some part that does not start and does not start the compressor.
Sometimes is giving parking brake sign and will not change when you turn the knob to change to another level .say from p to d andvice-versa.when you drive continuously that way, it drain out the battery.i can conclude that it has both electrical battery problem and the parking brake problem
When using service brakes and trying to stop the vehicle, i have topush down on the brake pedal multiple times to get the vehicle to stop. Which caused me to almost run several red lights and stop signs. While stopped at a stop light, and my foot is on the brake pedal, the pedal goes to the floor and i have to push down on the brakes multiple times. There is also air noise whenpushing down on the brake pedal.
2017 chrysler pacifica. Consumer writes in regards to violent jerking when turning corners. *ldthe consumer stated the dealer was advised and the failure could not be duplicated.
Vehicle shuts off while driving and cannot be restarted until it comes to a complete stop. Vehicle has stopped running while slowing down for a light, it has stopped after getting off expressway and while driving through a parking lot. In the last two months it has stalled at least 10 times.
The vehicle has 950 miles on it, a rotatory gear shift know, and an electronic parking brake. At home i park the vehicle on a level surface. I do not engage the parking brake when i leave the vehicle. On quite a few occasions when i enter the vehicle and turn on the engine, the parking-brake light comes on and the brake is engaged even though i did not set it.for most occurrences, i can press the parking brake button, and the light will go off and the brake will disengage.however, on some occasions, pressing the brake button gives no response.if i turn the engine off and then back on, the brake then disengages. A few times i have had to turn the engine on and off more than one time to get the brake disengaged.a more series problem with the parking brake is that on several occasions the brake has suddenly come on while i am driving. This has occurred when i have started the engine and driven about 100 feet.it has occurred when i am moving forward and when i am backing up.the brake suddenly engages and brings the vehicle to an abrupt halt. On these occasions pressing the brake button gave no response. I had to turn the engine off and back on.7/5 i stopped at a pharmacy drive-up window, and put the vehicle into park.after my transaction, i rotated the gear knob to drive, and the parking brake light then went on.i pressed the brake button multiple times, and the light would not go out.i then turned the engine off and back on.(to do this i had to have pressure on the brake pedal.)when i turned the engine back on the vehicle took off at significant speed, and i crashed into a street light pole. When a tow truck came to get the vehicle the truck operator found that the vehicle gear knob was in the park gear. He had a good deal of difficulty in getting the vehicle into neutral gear for the towing process. Have pictures upon request. .....updated 11/03/17..updated 11/13/2017 ...updated 11/17/17
When backing up in a new poorly lighted parking deck, the safety braking system and back up camera with associated warning beeps did not engage. The resulting crash damaged the bumper, rear liftgate, rear window, and me.
The fcw doesn't seem to work all the time. The two years that i have owned it it has only activated maybe three times. But what i'm concerned about is the two times i really needed it it worked just the opposite it gave me no brakes and no warning and i had to turn onto the side of the road going around cars and when i replied the brakes they worked. Luckily i avoided a crash and there were no obstacles on the side of the road. I have had it in twice for recalls and told them about it, nothing. Since it just happened a second time i'm taking it to another dealer i have no confidence in a solution.tho. This van has about 46 minor non safety related problems.also. I had just turned off the freeway and the brakes took the cruise off but when i approached the stopped cars there was no brakes.and no warning to brake.and no car applied braking as required by the fcw system.as it is supposed to stop you.
Weā€™ve written the nhtsa in the past and have not received a response.we understand covid was a problem thatmessed a lot of things up and weā€™ve been patient until now and weā€™re writing again hoping for a long awaited response.we purchased new (on 03/10/17) a 2017 chrysler pacifica with the factory installed tow package, which dealer and chrysler corp claimed it could tow 3600 pounds, so we can purchase and tow a 3500 pound rv but since the vanpurchase we have learned that we need trailer brakes on any trailer weighingmore than 2500 pounds so the van and trailer could stop safely.after much investigation and many calls with our dealer,chrysler corporation and many rv dealers, it turns out the 2017 model year that chrysler corporation claimed it could tow up to 3600 pounds, can not in fact safely tow over 2500 pounds without a brake controller/trailer brakes and our van, which was purchased with the factory tow package, was not designed or wired to accommodate the necessary brake controller to tow over 2500 pounds and it can not be retrofitted with a necessary brake controller.the dealer advised taking the matter up with chrysler corporation and chrysler advised taking the matter up with the dealer, and neither will resolve the safety issue.can you please tell us if this is a safety issue or if in your opinion we can safely tow a 3500 pound rv without a brake controller and trailer brakes or do you recommend we seek legal counsel. Thanks very much for your time and expertise in this serious matter.anxiously awaiting your response.
Stoped at a traffic light, the engine auto shut off like normal at a light, but when green light came and gas pedal was pressed, an alert popped up on dash saying parking was engaged. Put into park and tried to release parking brake parking brake actually engaged. Could not disengage afterwards, foot brake was held while attempting to disengage parking brake. Tried turning vehicle off and on with no result 1st time. While engine on, tried to reset parking brake again, holding foot brake, no joy. Drive selector would not switch to neutral in order to move vehicle off road. Turned vehicle off and on again, then was able to reset parking brake to off and finally put vehicle in drive.
I purchased a brand new 2017 chrysler pacifica and was had 309 miles on the car when i had this incident.i was driving approximately 65mph in the left most lane when i suddenly lost all power to the engine, steering, and brakes and was unable to accelerate or brake normally.i used quite a bit of strength to maneuver the car to the right shoulder and nearly was rear ended by a semi truck in doing so as there was no shoulder on the left hands side.during this time period, all of the lights in the instrument cluster were flashing various warnings and failure symbols.i was able to get to the shoulder, shut off the car and restart it at which point the car was violently shaking and again giving many flashing warnings.i drove at a max speed of 16mph to a safer location off the highway at which point the car again stalled and stopped.the car was then towed to the dealer. ..updated 10/25/17 updated 10/30/2017
The contact owns a 2017 chrysler pacifica. On several occasions, while the vehicle was stopped at a traffic light, the brake pedal was depressed and felt very firm. The contact stated that it was difficult to depress the brake pedal while attempting to stop the vehicle. The contact also stated that extra effort was required to slow down or stop the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the failure was intermittent. The manufacturer and dealer were not contacted. The approximate failure mileage was 14,000.
2c4rc1gg4hr[xxx]braked at a stop light car started hissing and the brake pushed back and the car started to roll forwardvacuum brake booster check valve issueconsumer stated about 10 days ago i was driving my 2017 pacific on the roadand trying to slow down n stop my vehicle but at the end it could not normal stop. When iengaged the brake pedal it gave the 'pressure' back to my feet and sounds like 'air brake leaking' it was very dangers cause there was a car in front of my vehicle. I pushed hard brake pedal to the floor and the car suddenly stopped. Then i went to the peps boys repaired my cars brake pedal booster. When i did online research i'm not the only one vehicle owner has this safety issue.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *dt
Our 2017 pacifica was repaired in the fall of 2017 under recall #t23 (egr valve function defect).now, our vehicle is experiencing the stalling problems described in the more recent u01 recall.the chrysler dealership refuses to apply the u01 fix to our car, stating that the earlier recall fix should have fixed the problem.at this time, the vehicle experiences intermittent stalls at low speed and at idle, and has slammed to an immediate stop if the issue occurs when moving.it is unsafe to drive.
When ever driving down hill the brakes makes a loud noise (skipping thud sound)it feels and sounds like as the whole front suspension or brakes about to fall off the van.the other problem when turning the car at even at low speed when the road is wet the van suspension would make noise and tire wont grip.happens many time pulling out from my drive way when its lightly wet.
The option to stop engine at a light or stop sign does not work at least 1/2 of the time. The engine revs up and wants to push us into traffic.
While pressing the gas going from 1st to 2nd gear the vehicle makes a sudden jerking motion almost stalling, transmission issues since purchased. Back passenger sliding door has not always closed successfully, since purchase, causing safety concerns. Vehicle will not start all the time without unplugging the "brain". Gear shift light is not always on. Brakes have had to be replaced due to an air intake issue.
The contact owns a 2017 chrysler pacifica. While traveling 10 mph in the driveway, the brakes failed and the vehicle crashed into the garage. There were no injuries and a police report was not filed. The contact took the vehicle to koons automotive of culpeper (401 james madison hwy, culpeper, va 22701, (540)-812-2444) where it was diagnosed that the brake booster failed. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to call nhtsa to file a complaint. The failure mileage was 54,000.
The contact owns a 2017 chrysler pacifica. The contact received notification of nhtsa campaign numbers: 18v049000(electrical system, engine and engine cooling), 18v395000(electrical system, equipment), and 18v332000 (electrical system, vehicle speed control). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs as the recall notice was received over a year ago. Ray brandt chrysler dodge jeep ram fiat (1660 westbank expy, harvey, la 70058, (504) 334-8908) was contacted and confirmed that the parts were not available. The dealer diagnosed that the battery failed and needed to be replaced. The vehicle was not repaired, but the failure recurred. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. While driving various speeds, the check engine and brake warning indicators illuminated. Also, the vehicle lost power once the contact released the brake pedal. The contact would have to turn the vehicle off and back on in order for the vehicle to resume normal operation. An independent mechanic performed a second diagnostic test, but found no failure. The failure mileage was approximately 53,000. Vin tool confirms parts not available.
My wife said that she was pulling into a parking spot and did not have her foot on the accelerator as she coasted into the spot. The car accelerated by itself she had to step hard on the brake to get it to stop before she hit another car. It was not a problem with a floor mat since they are snapped into place and do not come close to the pedals. I do see that similar problems have been reported on this type of vehicle with no satisfaction received. This incident is the 2nd time it has happened according to my wife. She does most of the driving around town.
We took a 7 hr trip in our 2017 pacifica on sat back home from vacation. The next day we drove to a local movie theater. We observed several warning lights appear for no reason. The next day the van would not start. Both batteries are dead. We used a battery charge to charge main battery but it would only charge to 11,6 and will not start the van. We tried jumper cables. Nothing will start the van. When roadside assistance came to tow the van to the shop the manual park release did not work and the rear tires were locked. Something is seriously draining the battery as soon as you take it off the battery charger. Something in the computer is sucking all the life from the battery. Very frustrating since i just took the van into the shop a couple of weeks ago to get the fourth recall issue fixed.
The forward collison and advance warning active braking sysem is a farce. I have taken the vehicle to the dealer to have it worked on but to no aviail. Ihad an accident and there was no warning and no braking. At one time they suggested it worked but you needed to have the cruise control system on, although the two systems use the same forward camera they are separate systems. Any driver that relies on this expensive system for any kind of aid is in for a deadly trutrh that the system is defective. I have repeatredly tried to test the system and i get nothing.
Wife was driving the vehicle and it shut off while approaching an intersection.vehicle shut down, gave warning that it must be in park before restarting.
The peddle makes an air release noise, and will force my foot up preventing me from breaking.i could be sitting at a light and the vehicle will start driving forward with my foot still on the peddle making an air pressure noise.this happens everywhere i drive and have to stop, if i have to stop immediately i have to use my whole body to push the peddle down making a popping noise sometimes having to release the peddle and try breaking again.i've almost hit several vehicles due to no control of stopping.
While driving 60mph on i-55 on dec 26, 2017 with my sick newborn baby in the van my 4 month old 2017 pacifica stalled on me in the center lane of the highway. I was not able to press the brakes nor steer the car. I somehow managed to move over to the shoulder by jerking at the wheel i barely made it on to the shoulder and the van shut off completely and lost all power. I called roadside assistance only to sit on hold for over 20 mins. I then called the dealership back and they sent a private tow truck out to me. Overall i sat for 1.5 hours before help arrived. I was extremely cold and afraid for our safety as semi trucks and cars swerved around me. The van was taken to the dealership and they are reporting that the alternator went out in addition to issues of several electrical codes that came up. Again, this is a brand new van that i have only had for 4 months. I called fca on 12/26/2017 and 12/28/2017 to follow up and i am still waiting on a call back.
The contact owns a 2017 chrysler pacifica. While slowly driving out of a parking lot, the brakes failed. As a result, the contact crashed into the passenger side of a bus that was stopped at a traffic light. There was no warning indicator illuminated. The air bags did not deploy. A police report was filed and there were no injuries. The contact's vehicle was damaged and towed to a tow yard. The dealer was not called. The manufacturer was notified and ordered an investigation of the failure. The failure mileage was approximately 11,200.
Brakes would go out when pressed more than 50%. Was told it was the brake booster and it would have to be ordered from the east coast because chrysler had been ordering them a lot. If chrysler knows this is a common problem and the brakes can go out on a minivan full of kids, why hasn't this recall been issued? had to pay $500 just to get it fixed immediately. My wife panicked when the brakes went out and almost rear-ended a car at a stop light going 35 mph.
When taking off from a stop and begin to accelerates it like it goes to neutral the engine's been revs and then shifts back into gear can cause a really hard jarred in the car all happens in about a second it has done it roughly 20 or so times in the 4 months we've owned it and the and when breaking and accelerating you can hear a clicking in the front of driver tire area and the back sliding doors will not always shut it takes multiple attempts what the electric motors sometimes you have to manually shut the doors
Pacifica stalling recalli am writing this email to inform you of an issue we have had with our brand new 2017 chrysler pacifica touring.leaving our in-laws the other day, which mind you is directly across the street, we got to the end of the driveway to stop and look both ways ;) and the auto shut off engaged. When we released the break the car never turned back on and but stalled and rolled into the street, park break engaged and left us in the middle of the road. We tried pushing the button to turn the car back on and nothing...the car was still on but not running and wouldn't start.after disconnecting the battery and reconnecting we were able to start the car but none of the gears worked... No gear would engage when turning the knob, the emergency park brake would not dis-engage.we disconnected he battery one more time... Meanwhile still sitting t-boned in the middle of the road, waited about 30 seconds and reconnected at which time we were able to restart and turn the knob to low (no other gear would work and the park brake was still engaged, but it moved enough to get us out of the road and into our own driveway.we shut it off and called the dealership who towed it to their garage.they said they flashed the auto shut off feature and have not been able to replicate the problem.i feel it necessary to report this incident as it seems there have been many complaints of this vehicle stalling with no recall. I am concern this will happen again and maybe next time i won't be so luck to be stranded in the middle of the road on a slow christmas morning. Please advise me as to where and what i should do next. I will be picking up the vehicle (which i love by the way) tomorrow and crossing my fingers. Thank you for your attention to this matter.sincerely,[xxx]vin# [xxx]mileage 1200information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Engine, lights, and all electrical shut off twice.the first time we were stopped waiting to make a left turn.we were able to restart it right away.the second time we were making a right turn off of a busy road onto a side street and got about half way through the turn when everything shut off and we were not able to restart it.this was scary and very dangerous fortunately the van rolled sufficiently to get off the main rd. We tried to push it further but with out electric we were not able to release the parking brake which turns on when the engine stops. We were finally able to start it with the help of a portable jump starter that we always carry in the vehicle. We took it to the dealer and they were not able to find anything wrong. I have no idea what the problem is but it involves a total electric disconnect that is possibly reconnected when an outside power source is introduced (jump starter) . I am afraid to drive it. I notice online several more of the same type complaints.the first was 12/26/18.the second was 1/6/19.
My husband was driving my 2017 chrysler pacifica on 9/9/2019 around an s turn when suddenly the van lost its power steering. He could not control the vehicle that was traveling approximately 30 mph. He couldn't break and the van hit a curb which caused the vehicle to blow out both driver side tires and rip the drivers front strut apart. In june of 2019 after receiving the notice of recall v53, i took my van to the dealership to fix that recall and any other recalls it may have. I waited approximately and 1 hour and 30 minutes while my vehicle was being fixed. I was told that all were completed and was handed the keys. Right after the accident i received an email about the recall. I called the dealership and they told me they didn't fix recall number v53. I contacted chrysler about the accident and they sent an investigator out to inspect the van. In return i received a letter from fca saying that they couldn't find any issues. I formally believe a malfunction happened at the time of the accident. Over the course of several months since owning the vehicle it had showed signs of an existing problem which we made complaints at the dealership and nothing was ever found. When you come to a stop or slow down to come to a stop/yield and accelerate the van would buck and or jerk as if it were to loose power and shut off. Something is wrong with the van whether it's related to recall v53 or an un-identified problem.
I called ramsey chrysler service in ramsey, ny to have them perform the repair fornhsta recall # 18v-395, since the pacifica was there for recall repairs nhsta recall # 18v-332 and 18v-049 .jason from service said there was no recall but chrysler and the national highway traffic safety administration said there is this recall and it is on both websites.jason wouldn't go into either web site to check.he said he has access to information "that i don't have".tariq from chrysler customer service was contacted and confirmed there is a recall 18v-395 (chrysler's recall # is fca-u50).tariq called ramsey and jason acknowledges the recall but refuses to fix it.tariq from chrysler customer service said my only option now is to go to another chrysler dealer.i need the nhsta to be aware that the ramsey chrysler dealership in ramsey, nj refuses to comply with the nhsta's recall directive.i ask the the nhsta act on my behalf to compel the ramsey chrysler dealership in ramsey, nj to perform the recall repair.
Car was in motion, in traffic, using cruise control on a two lane highway.an attempt was made to accelerate and pass the slower car ahead.when accelerating to override the cruise control, the car decelerated and felt as though the brakes were being engaged.fortunately oncoming traffic did not approach before the car was able to limp back the lane.mullane motors serviced the vehicle to fix the problem.two days later the car again decelerated when applying gas to proceed, a warning flash appeared that said electronic throttle needs to be serviced.all this happened a few moths after we had our car to the dealership for the recall regarding the cruise control and two days after servicing to fix the deceleration happening as gas pedal is depressed.
1) braked at a stop light car started hissing and the brake pushed back and the car started to roll forward.service stated brake booster needs repair.2) turning slow as in backing out of parking spot and there is a creaking sound.service states needs wheel hubs need replaced.car is 67,000 miles
After the parking brake is applied using the knob, the vehicle rolls to a stop - it never completely stops when you put it in park, it rolls a few inches forward or backward.
The brakes routinely are slow or stiff to engage. While driving, the brake is applied and the vehicle starts slowing down; then it seems like the brakes quit working. It is very unsettling. I pressed down hard(er) on the brakes and they engaged.multiple times this has caused me to almost crash. On one instance (while in motion), i was unable to stop at a red light -- rolling straight through. On another occasion, i was able to slow at a stop sign, but not come to a complete stop.the dealer had the vehicle for three weeks and initially stated that it was an issue with the brake booster, but later stated that they could not replicate the issue, so they returned the vehicle to us without any repair.
Three separate but related incidents: (1) when driving down a neighborhood street at under 30 mph the van suddenly lost the ability to go forward. Pushing the gas pedal to the floor resulted in nothing. Since the van was going uphill, it began to decelerate at a slow pace. After a few seconds, the van regained the ability to move forward normally. (2) the van was stopped waiting to turn left. Upon pressing the gas forward and moving out into traffic, the van lost it's ability to move forward about halfway through the turn. In addition, a "thud" could be felt that felt like the van had been hit from behind. However, nothing hit the van. The loss of acceleration exposed to oncoming traffic. In 3 to 5 seconds, the van regained normal ability. (3) when driving down a busy street in traffic at around 20mph, the van lost the ability to move forward and a "thud" was felt as if the van had been hit. Again, it hadn't been hit. After 3-5 seconds, the van regained the ability to drive forward. Our suspicion of the cause has been the transmission. This is due to the "thud" feeling and the loss of moving forward. However, on two separate trips to the dealer, the cause has been diagnosed as "abs module in plant mode". The abs module has been replaced but it does not fix the problem. It does not feel like the van is trying to brake on its own as the deceleration in speed is extremely gradual. Rather, it feels like a loss of ability to propel/accelerate forward. The van is extremely unsafe to drive as you never know when you will lose the ability to move forward (and thus out of harm's way). These three incidents have occured in less than 150 miles of driving over the past 3 weeks ending 5/30/2018.
The contact leased a 2017 chrysler pacifica. The contact stated that the accelerator pedal was stuck several times when applied, and the brakes failed to respond when the pedal was depressed. The contact applied the brakes with force and the vehicle surged forward. While attempting to coast over to the shoulder of the road, the vehicle swiped a metal pole. The front passenger side tire was impacted due to the failure. There were no injuries and a police report was not filed. The vehicle was taken to the dealer for diagnostic testing. The manufacturer sent a technician to inspect the vehicle, but they were unable to provide a solution. The vehicle was not repaired. The approximate failure mileage was 738.
Check engine light is on wont go off mechanic says its an electrical problem and to let manufacture know, van had been making weird sound when brake applied, dealer said it was brake dust and all was okay, but sound still persisted and now a year later its much worse the brake system has malfunctioned and brakes do not work when trying to stop, i have to apply brakes multiple time slowly and even then sometimes still not able to completely stop, took to a mechanic and two separate mechanics stated that its a manufacturer error that they cant even fix , have to go to work only car i have but i am more at risk , while driving i have to drive slower then speed limit , avoid going downhills and some time have to run red lights because i cant stop . It is so scary and i feel helpless because i cant afford another vehicle, still having to make payments on the van and at this time trying to trade it in but with the brake problem its putting me at a loss
While sitting at a stop light pressing the brake pedal down, the car began rolling forward. The car continued to roll until i was able to press the brake down to the floor, and it finally stopped rolling. The brake pressure built back up and the brake light came on. The car was towed to the dealership, the break check valve was replaced, but the brakes continued to malfunction. The dealership has the vehicle still, and has not repaired the issue.
Intermittent uconnect functionality. Screen would go dark, navigation non responsive, random accessory controls non responsive, the chrysler help button & 911 button was non responsive.increased rpm at ideal, parked or at break.break fade & random lurching at traffic stops.after about 2 weeks complete break failure & all other electrical components observed failed.a phone call to chrysler on personnel phone resulted in chrysler sending a flatbed wrecker for transport to dealer service center in lebanon, ohio.fortunately it all happened 2 days before a trip over the smokey mountains, instead of while actually crossing the mountains.after repairs at lebanon, ohio chrysler.a vague description from service center that it was an electrical system failure & they replaced battery.all events listed above during the 2 weeks occurred during normal driving in town & on highway.
Code pcm p258b electricvacuum pump= press on brakes and van does not stop must keep tryingto press on brakes to stop this is not safe.code abs c1252-92 vacuum pump control circuitcode sccm b2225-00 (scm) steering column module internal
The brake pedal becomes hard and a loud hissing air sound comes from the brake pedal.pedal also pumps on its own while at a standstill.brake booster is leaking vacuum.this occurs under all driving conditions and times of day.
This car has had multiple stalls, whereas when driving, the engine will shut down and steering be affected.this has happened in the middle of an intersection with my children in the car.there are no warning signs that this will happen, the car just suddenly becomes inoperable.you have to place in park for 30 seconds and then restart the car.this car is extremely dangerous to drive.the diagnostic is a fuel pressure sensor, but further research indicates this is a widespread problem that chrysler may be aware of. ..updated 10/25/17
I purchased my new vehicle and inside of 2 months i had two major problems. I went shopping and when i arrived at my destination and tried to park the car would not shift into park. No matter how long i waited or slowly or quickly i turned the shifting knob it would not shift into park. The parking break was also behaving strangely and would disengage on it's own as i tried to troubleshoot the problem. I had to keep my foot on the break pedal to keep the car from rolling away. My husband and i decided to try turning the car off in the hope that the matter would resolve itselfand that is when we discovered that the car would not shut down. No matter what we did it would not turn off or shift into park. We immediately drove to the dealership and dropped the car off since we had no idea what else we could do and it was a tremendous safety issue.today september 20, 2016 i experienced another electrical parking problem. While i was driving in very light traffic and a safe distance away from other cars the emergency breaking alarm went off. I was in the middle of crossing an intersection when the alarm started blaring and "break" flashed in large red letters. In my opinion there was no reason for that warning and i feel that this issue might be somehow tied to the other issues listed above. The first issues occured on 07-10-2016.
With just over 45,000 miles on the odometer, the van developed a leak in the vacuum booster.this initially happened while stopped at a stop light.the van would continue to roll forward until we put it in neutral.when we took it to the dealer for repairs, they verified that it was a leak in the brake booster and that it was not covered under warranty with the miles we had on the van.they also verified that there was no recall on this.
The van lost control on its own and would not allow me to break whatsoever, until i got into a very dangerous accident. I was told by fiat chrysler automobiles that there was nothing wrong with the car, but there certainly was something wrong with the breaks. There was no issue with my driving, nor was there any issue with the weather. I am a seasoned driver of over 20+ years, and the weather the day of the accident was completely sunny and it was bright daylight outside. I was driving straight ahead on a residential neighborhood street. This should be looked into, especially considering the vast number of similar complaints regarding breaks and vehicle safety for this type of car.*dt
Issue with horn, lights, coolent, engine gaskets, park brakes sticking, turning signal,, electrical al connected some how but 4 chrysler dealers and they can't duplicate it evenwith pics and video i've shown.paying for car i can't use. Any other similar issues or am i the only one driving the ghost car.
The brakes have failed five times since i have owned the vehicle twice while i was driving and i suspected the forward crash control did not work as well or it would have stopped me i took it to two dealerships and neither can test it. Plus they said there was no codes why would there be?the one took it on a test drive and said yep it doesn't work he followed a car on the freeway. And it didn't go off. Last week it went off??? so i took it back to a dealer. He said well you don't think it should save you do you. I said yes if i don't hit the brake in time. Isn't that what it is for. I know you shouldn't rely on them but it should work i think? they have no test for this feature. I think that they could follow a vehicle with a foam board hanging back like as consumer reports test it.two times the van didn't start and twice it didn't stop for the cars in front of me luckily i was able to ride up along side them until it finally stopped it also happened last year and i reported it to you then.*dt
On tuesday 7/31/18, as i was slowing down to turn onto a neighborhood street, the electronic stability control active warning light came on, a warning that lane assist was unavailable flashed on the dashboard, and the blind spot sensors on both side mirrors turned on with a warning message that the blind spot assistance was unavailable.after about an 1/8th of a mile, i slowed to a stop sign and the brakes started to feel tight as if they were locking.the screen on the dashboard went blank and the gauge speedometer was not registering.i was able to make a slow left turn and then an immediate right turn into a driveway, but as i came to a stop the brakes were completely locked up and nothing was working as if the engine had turned off.i had to restart the vehicle twice for the dashboard to come back to normal.had u64 - reprogram powertrain control module and u50 manual park release recalls performed 7/25/18.
While going 40 mphand coming to a stop sign i took my foot off the gas pedal and coasted to 20 mph. I then applied the brakes. The car shook a shrieked. The engine was still powering the car even though my foot was not on the gas pedal, but on the brake. I shifted into neutral and was able to stop the car. The engine returned to idle. The vehicle has not repeated this problem. The vehicle just had the u64 recall performed. This was a on a 40 mph suburban road.
Only a few thousand miles with the vehicle, the vehicle would make clicking noises as i turn the vehicle (doesn't matter left or right). Dealer service dept checked and replaced defective right axle. At 10k miles, left axle failure.dealer service dept checked and replaced a broken left axle. This break also caused the e-brakes to no longer engage and while the car was in park no brakes were applied thereby allowing the car to continue rolling unless your foot was on the brakes or a block of wood is placed at the tire to prevent rolling. When i spoke to the service rep, he mentioned that front axle failure seems to be common in the pacifica. This nearly killed me and my family.thankfully we weren't struck as we got stuck mid left turn with opposing traffic speeding downhill. I do not feel this vehicle is safe and further investigation is necessary.had this had occurred while a car was coming downhill, in a busy intersection, or at high speeds on the freeway, we would have been in a major accident.we got lucky and i no longer feel safe driving my family in this vehicle. ..updated 10/30/17 updated 11/09/2017
In the past month i had experienced on two occasions, (while in motion and on a city street, specifically on the cross streets of dysart and camelback and a light at dysart and w. Sonoma dr.) that when i engaged the breaks the vehicle failed to slow and i felt as if the breaks were not working and the vehicle was not going to come to a stop.in the same month, approximately a week and a half after the last incident, on december 18th, 2019, my chrysler, pacifica was involved in a motor vehicle accident. Two vehicles in front of me came to an immediate stop. I applied the break but my vehicle began sliding and the abs system did not seem to engage. The accident occurred on litchfield and camelback. My insurance company is conducting an investigation on the accident currently.i feel that it is important that i disclose the problems i had noticed and was ultimatelytoo late to discuss with chrysler. I do not want this issue to occur to anyone else.
My girlfriend was driving my pacifica. She experienced the car jump and she described it as being hit from behind. Then all of the sudden the vehicle forced itself to turn hard left and cause her to hit a box truck. She then bounced off that car and hit another vehicle. She said the brakes weren't working to good either. This car only had 11,186 miles on it. I have reported a similar issue of my vehicle jumping like it was pushed from behind or a jolt of power like the trans was slipping, only months into owning the vehicle. It was taken in and looked at more than once by my dealership, but they could not reproduce the problem, there were no codes, and therefore they couldn't find or fix the problem. Now the problem caused a car accident and luckily my kids were not in the vehicle. The car air bags also failed to deploy even though it experienced impact on both sides at 30-35 mph. The front end was destroyed pretty good, so i am in shock the air bags were not deployed. Now the dash indicates the air bags need service? after the accident the car would not shut down and 3 officers felt the car was malfunctioning. Upon looking into my service records i noticed something odd. My "chrysler app" shows nhsta recall # 18v-049 as being completed according to the vin. But my last visit to my dealer in feb of 2018 indicated there was no fix available at this time. How can it show completed then? i realized that the issues she experienced, and my self, are similar to the symptoms in this recall. There may be another similar...serious issue, that has to be looked into. Some type of malfunction caused this car to jump and drive right into another vehicle. This can be very dangerous if you put this same situation on an expressway going 55 mph+, especially if the air bags fail to deploy
I reported this earlier. But after some testing chrysler said that this problem has never happened before, but all you have to do is google it and you find many. I think my brakes have failed four times since i have owned it. The day i bought it in 2017 and three times in march 2019.twice moving and twice when i started it.it didn't finish starting but went to run???
While the car was in motion at approximately 20 mph on a city street i lost all power and car turned off, steering locked and was able to coast half off the road. Car still said it was on and in drive but was completely off. Screen said "car must be in park to place in drive". Dealer has been unable to locate issue and released car to me. I feel extremely unsafe driving this vehicle. ..updated 11/06/17
This van has staled on me 4 separate times now, twice putting me in a very bad area for a head on crash and 1 severe read end crash. I have had the van in the shop multiple times, this last time since 4th ofmarchto current. 1st time i was driving about 30 mph on a main city street, pulled out of side street and the van just stalled. I have no power steering, brakes, nothing, by the time it stopped rolling i was in the oncoming lane of a very busy street. 2nd time i was dead stop at a light, the light changed and they van didnt move, had the pedal to the floor and nothing.3rd time i was leaving my home, pulled out onto the country road on which we live, started up the hill, lost power again, took me in the oncoming lane, which if a car or truck came around the bend they wouldnt have tiome to stop[, logging truck was roaring up behind me, dont know how he missed me, all the time on his horn. I have talked with chrysler escalation dept. And they offered to do a buy back.. Went to dealership today and what chrysler offered was 50% now on the buy back and the other 50% when they resale the van? the dealership wont except this offer. Its unethical and unsafe and they want no part of this. Chrysler is aware of the problem with no fix at this time. I am no getting back into that van nor do ti don't want to be their 1st fatality nor do i want to be one of their statics.
I was driving down the interstate at 70mph and all of a sudden the van told me to put it in park and restart the vehicle. As i'm sitting in the middle of the interstate in rush hour traffic and cars flying past me i discover i'm locked out of my own engine. The brakes were locked, i couldn't restart the vehicle, i tried opening my door, after the van came to a stop, to get the van to reset but nothing worked. Finally the van allowed me to start the vehicle back up after several minutes of being stranded in the middle of the interstate. I had lost power steering and wasn't able to pull over alongside the shoulder nor could i brake or accelerate! i had to wait for the car to come to a stop and then had to troubleshoot why my engine locked me out in the middle of a 4 lane highway.
Vehicle shutdown:as i approached a yield sign on a subdivison street, i slowed to a few mph before accelerating slowly again.the vehicle then lost power and steering (it shutdown).i looked at my dash and it read "vehicle must be in park to start."i applied the brake and stopped without being able to steer. I then turned the gear knob to park and restarted the vehicle and went on my way.i am thankful their was no traffic as this could have resulted in a serious accident...updated 10/30/17 updated 11/13/217
While driving the steering wheel will stick like the power steering is failing. It is most noticeable when on the highway. If you turn slightly to the right, the steering wheel will then stick and then you have to give a jerk to the left to get it back to center. It feels like the power steering is going out. I see that there is a recall on the van for the power steering on some models but when i checked the vin on mine it said it wasn't included. I'm concerned that my vehicle is having the same issue but was not included in the recall.
2017 chrysler pacifica, 33'400 miles- hesitation after placed into/ shifting gears from a stopped position, 5-10 seconds until the car jerks into gear from release of break pedal to engaging in selected gear. Heated steering wheel feature only works intermittently, whether selected from settings with start or manually selected, all controls from steering wheel go out periodically after the vehicle has been in motion, will not work at all, including radio controls, cruise control button, u-connect button, vr button- not even the illumination of the controls works when this happens. Usually after the car has been in motion for at least 10 minutes. Has happened several times, but comes back on at random intervals while driving. Has only happened on short trips. Unknown cause. Purchased vehicle used with 20k on it may 30,2019.
The steering is sticking. I have noticed the steering wheel get stuck when turning to the right and while driving straight. This has happened multiple times over the last 2 weeks. We have a 2017 pacifica.
Last night, while driving approx 40mph, our brand new 2017 pacifica ltd shut down. The engine suddenly, with no warning, just stopped. The dot above the 'd' (for drive) started flashing, and a message flashed: 'shift to p to start.' we came to a stop in the middle of the road. I put it in park and then was able to turn it back on. I had both hands on the wheel, so i never touched the starter button. The key fob was in my purse, which was not moved. Thankfully we were not on a highway, so nobody ran into us. I dropped it off at the dealership this morning, and they just told me they cannot recreate the error. We've had it for about 2 weeks, and we've driven it 1500 miles, mostly highway.....updated 11/03/17 updated 11/09/2017
Transmission not shifting from first gear or second gear, stalling in intersection or when acceleration on freeway.
Repeated, video documented occurences of vehicle stalling, losing power steering, and losing all driver-assist features, to include traction control, blind spot monitoring, power steering, forward collision avoidance, adaptive cruise control, airbags, and other systems. The problem has repeatedly occurred when the vehicle is in motion; has occurred on a highway as well as in parking lots. The vehicle will suddenly exhibit 'haywire' behavior, which includes fuel and power gauges randomly fluctuating up and down, and all abovesafety system warnings intermittedly indicating they are offline. In extreme scenarios, power steering will be lost. Additionally, in once scenario, the 'haywire' behavior precluded the ability to turn the vehicle off without resorting to disconnecting hard-wire battery connections. Multiple videos have been made documenting the behavior. Previous attempts to resolve with manufacturer resorted in no corrective action due to 'failure to duplicate' the issue, despite having video showing the occurrence. Originally brought to dealer and nhtsa attention in 2020 (nhtsa complaint #11292415). Dealer has done nothing to resolve the issue and in the past week the issue has recurred, now more consistently than the incident previously reported. Within the past week, the vehicle has stalled twice, resulting in complete loss of power steering. The "haywire" behavior continues, with persistent warnings and loss of essential systems, and the "haywire" behavior increases distractions by imposing false blindspot warning indicator lights and intermittently changing brightness of the entire electronic displays at random, as well as persistent and intermittent loss of functionality of essential safety systems, including airbags and other driver safety features. Videos of the bizarre, "haywire behavior" are available upon request. [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
We purchased the car in 2018. The vehicle's power steering always starts to lock/stick into one direction after the vehicle has been driven for 45 minutes or so. It is most noticable on the hwy at speeds of 70 mph or above, but on longer trip as the car has been running longer, the power sterring locking/sticking takes place lower speeds as well.when thw power steering starts to lock/stick, it requires a jerk force on the sterring wheel to straighten it out and this can easily cause oversteering in the opposite direction. Once the problem starts it is constant and you have to always fight against the power steering. It is dangerous and we are getting rid of the car. We have taken it several times to the chrysler dealeship service department (mopar) and they have always told me the power steering needs an update and have never resolved the issue.they cannot replicate the problem either.
The minivans engine and all electronics will shut off while in drive, we lose power steering and are prompted to shift to park and restart, it's happened 3 times so far once driving 45mph on a city street, once at a red light in drive on a larger highway and once in park in a parking garage.. ....updated 11/03/17 updated11/09/2017
The power steering would go out, a notice would come up stating " power steering unavailable", then the power steering would work for about 60 seconds and go out again and then repeat the problem. This just starting happening on 4/10/21. We had just gotten into the van and started driving, we went about 1/2 mile, it happened a total of 4 times. We turned around and brought the vehicle back home and it happened 2 more times
We purchased the vehicle at a local dealership in july 2017.in august, vehicle lost power steering communication unexpectedly.dealership was able to restore power steering, however, they were not entirely sure of the cause.in october, the vehicle lost electrical communication and was stuck on a busy highway off-ramp after stopping at a stop light.we were unable to move the car for 30 minutes.dealership unable to determine the cause and advised us that the car company said they needed to give us the car back.the car has been in the shop for a total 22 of days and nothing was fixed the second time to prevent this from happening again.
Highway speed, heavy traffic, engine suddenly stopped.warning sounds and lights on dash.loss of power steering.had to come to complete stop in middle of highway traffic, place in park, depress brake, push start button.occurred june 22, 2017 about 3200 miles on new vehicle.no resolution from dealership or chrysler.chrysler instructed dealership to report loaner car as stolen.also requested data recorder be installed and i continue to drive until occurs again.i refused to place my family at risk.have since purchased other brand replacement vehicle and am trying to arrange buy-back...updated 11/07/17 updated 11/09/2017
I purchased a brand new 2017 chrysler pacifica and was had 309 miles on the car when i had this incident.i was driving approximately 65mph in the left most lane when i suddenly lost all power to the engine, steering, and brakes and was unable to accelerate or brake normally.i used quite a bit of strength to maneuver the car to the right shoulder and nearly was rear ended by a semi truck in doing so as there was no shoulder on the left hands side.during this time period, all of the lights in the instrument cluster were flashing various warnings and failure symbols.i was able to get to the shoulder, shut off the car and restart it at which point the car was violently shaking and again giving many flashing warnings.i drove at a max speed of 16mph to a safer location off the highway at which point the car again stalled and stopped.the car was then towed to the dealer. ..updated 10/25/17 updated 10/30/2017
The power steering assist is not working properly, the car pulls to the right and it's hard to get it back on the road, there is a recall v053 to address a power steering issue, but the dealer states that recall is not causing my problem and to fix the issue will cost $3400.00. How do i know if the recall is the problem or troncalli's diagnostic test results?
While driving 60mph on i-55 on dec 26, 2017 with my sick newborn baby in the van my 4 month old 2017 pacifica stalled on me in the center lane of the highway. I was not able to press the brakes nor steer the car. I somehow managed to move over to the shoulder by jerking at the wheel i barely made it on to the shoulder and the van shut off completely and lost all power. I called roadside assistance only to sit on hold for over 20 mins. I then called the dealership back and they sent a private tow truck out to me. Overall i sat for 1.5 hours before help arrived. I was extremely cold and afraid for our safety as semi trucks and cars swerved around me. The van was taken to the dealership and they are reporting that the alternator went out in addition to issues of several electrical codes that came up. Again, this is a brand new van that i have only had for 4 months. I called fca on 12/26/2017 and 12/28/2017 to follow up and i am still waiting on a call back.
The contact owns a 2017 chrysler pacifica. The contact stated that the door push button failed to open the door from inside the vehicle. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. In addition, the vehicle was serviced per an unknown recall. Afterwards, the vehicle failed to start, the steering wheel was difficult to turn, and all the warning indicators turned on and off. The failure recurred twice. The vehicle was previously serviced per nhtsa campaign number: 19v348000 (electrical system). On another occasion, while driving, the steering wheel seized and a warning indicator illuminated, indicating to park and start engine. The engine failed to start. The vehicle was towed to lone star chrysler dodge jeep ram (8811 interstate 35 access rd, san antonio, tx 78211, (210) 828-1515) where multiple inspections were completed. The contact was unaware of the diagnostic results. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number: 63275357. The approximate failure mileage was 22,500.
A/c and heat fan will spontaneously increase and decreased power, dash lights will pulse brightness, dash will flash "electrical failure" "parking brake failure", and power steering starts to fail. Feels unsafe to drive
On 4 occasions i lost ability to accelerate. I push on the gas and the car won't go. It just stops or stalls. The power is on but car won't go. I seem to lose some power steering. Twice this was while making a left turn with traffic coming toward me on a busy street. I was stalled in the middle of the road . Finally the van began to work again and shot me forward abruptly.today 11/27/17 i brought it to chrysler dealership. They are telling me a software update will fix it but i'm skeptical and afraid to drive it.
While driving our van it became completely uncontrollable at any speed greater than about 25 mph. Van rocked and pitched violently and i am convinced it would have certainly caused an accident and likely flipped van if it occurred at 40+ mph.dealer discovered rear suspension had broken completely away from bracket. A complete bracket failure on right rear which allowed the whole right rear of the van to move independently of van. It was also discovered during inspection that the same bracket on the left side was cracked and also failing.the van is a mobility van and has been modified by a company called vmi.the van has been lightly used and has less than 9000 miles on it. I stress again that the van became completely uncontrollable without any known cause. I believe there is great chance of death or serious injury from this apparent defect. Updated 10/1/18
For the past month or so when the vehicle is going in curves the steering wheel is sticking. It's almost like there is no power steering. I feel like i could wreck my vehicle because it is very hard to control due to the steering. This is occurring when the van is in motion, accelerating, when i try to turn the wheel back straight
Vehicle shuts off while driving and cannot be restarted until it comes to a complete stop. Vehicle has stopped running while slowing down for a light, it has stopped after getting off expressway and while driving through a parking lot. In the last two months it has stalled at least 10 times.
When making a gradual turn it sometimes feels as if the power steering is stuck in the direction of the turn.
This van has staled on me 4 separate times now, twice putting me in a very bad area for a head on crash and 1 severe read end crash. I have had the van in the shop multiple times, this last time since 4th ofmarchto current. 1st time i was driving about 30 mph on a main city street, pulled out of side street and the van just stalled. I have no power steering, brakes, nothing, by the time it stopped rolling i was in the oncoming lane of a very busy street. 2nd time i was dead stop at a light, the light changed and they van didnt move, had the pedal to the floor and nothing.3rd time i was leaving my home, pulled out onto the country road on which we live, started up the hill, lost power again, took me in the oncoming lane, which if a car or truck came around the bend they wouldnt have tiome to stop[, logging truck was roaring up behind me, dont know how he missed me, all the time on his horn. I have talked with chrysler escalation dept. And they offered to do a buy back.. Went to dealership today and what chrysler offered was 50% now on the buy back and the other 50% when they resale the van? the dealership wont except this offer. Its unethical and unsafe and they want no part of this. Chrysler is aware of the problem with no fix at this time. I am no getting back into that van nor do ti don't want to be their 1st fatality nor do i want to be one of their statics.
My car on occasion had been feeling like it was cutting out, i thought i got some bad gas so i switched stations and noticed it less. Then about a month later, it just turned off in route. I was at a four way stop accelerated to go and it started out, i made it into the middle of the intersection and the car turned off. It gave a notice by steering column that it needs to be in park to start engine or something. It did it with about 13,000 miles on it. I was able to start the van after i put it in park with foot on brake and continue on. It happened so fast i was not sure what went wrong? now i read that many have had this happen as well. I am fearful now it will happen when i am going higher speeds, etc. This needs to be fixed!
My husband was driving my 2017 chrysler pacifica on 9/9/2019 around an s turn when suddenly the van lost its power steering. He could not control the vehicle that was traveling approximately 30 mph. He couldn't break and the van hit a curb which caused the vehicle to blow out both driver side tires and rip the drivers front strut apart. In june of 2019 after receiving the notice of recall v53, i took my van to the dealership to fix that recall and any other recalls it may have. I waited approximately and 1 hour and 30 minutes while my vehicle was being fixed. I was told that all were completed and was handed the keys. Right after the accident i received an email about the recall. I called the dealership and they told me they didn't fix recall number v53. I contacted chrysler about the accident and they sent an investigator out to inspect the van. In return i received a letter from fca saying that they couldn't find any issues. I formally believe a malfunction happened at the time of the accident. Over the course of several months since owning the vehicle it had showed signs of an existing problem which we made complaints at the dealership and nothing was ever found. When you come to a stop or slow down to come to a stop/yield and accelerate the van would buck and or jerk as if it were to loose power and shut off. Something is wrong with the van whether it's related to recall v53 or an un-identified problem.
While driving, vehicle completely lost power/stalled. Power steering lost, all acceleration and power assisted braking. Indicator lights for variety of systems light up. Pull over to side and restart vehicle. Vehicle exhibits "haywire" behavior, with indicators for all systems, including traction control tire pressure, battery, hybrid electric system, parking brake, etc.going off. A short video was taken of this behavior when restart was attempted after the stall. Vehicile fails to restart. After additional try, vehicle starts, and traction control and some other systems remain non functional. Vehicle is returned home, then returned to dealer, who advises that vehicle firmware is up to date, and that the issue "cannot be duplicated." vehicle was up to date on previous recalls relating to stalls. The stall was incredibly dangerous,and dealer does not seem to have any idea what source of the problem is. We have been sent away, being told to return the vehicle if problem shows up again. We do not feel that vehicle is safe to drive, and dealer has done nothing to address or diagnose the issue that caused the problem. The issue came after some other issues with vehicle sometimes indicating that airbags need service, or not recognizing that seatbelts were buckled. I believe the issue to be related to problems with computer firmware governing the vehicle.
The steering is loose. While turning there is a knock, turning into a parking space or backing out of a drive way, while in park and turning the steering wheel.i took my van in 1 and a half weeks after my warranty expired and they said i needed a new rack and pinion which was going to be over $4000,00! the dealership advised me to call chrysler to see if they would cover it, they did not. After further research, it is shown that if a rack and pinion is bad, the front end could fall apart at any time. I only have 36k miles on my van that is 2 years old. That is ridiculous to me, and this is a safety concern. Especially in a family vehicle such as a van.
The contact owns a 2017 chrysler pacifica. The contact stated that while driving or while accelerating, the vehicle intermittently lost power. The contact also stated that an abnormal sound came from the steering wheel after going over a bump in the roadway. There was no warning light illuminated. Additionally, the alarm activated independently on several occasions. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the failure was due to a power steering assist fault. The contact was advised to take the vehicle to an authorized dealer. The vehicle was taken to normandin chrysler dodge jeep ram fiat dealer (900 capitol expressway auto mall, san jose, ca 95136) and the contact was informed that the vin was not under recall. The vehicle was not repaired. The manufacturer was not made aware of the failure the failure mileage was approximately 60,000.
I brought my car into the shop on friday february 2, because i had experienced on 2 separate occasions a stall. Once when i was turning out of my subdivision, so thankfully at a slow speed, however, the car stalled in the middle of a busy road that i was turning onto. The second time, i was pulling into the gas station, decellerating at about 30mph. I had no idea about this recall, i just knew that i needed to get it fixed, as i have 3 children that ride in my car every day. Once i arrived to the dealer, i was notified that there were 2 recalls for my vehicle, and that they wouldn't be able to fix either of them until april. I have owned the car for less than a year, and am terrified to put my children in this vehicle. Chrysler has informed me there is nothing they can do for me. That they will fix it in 2nd quarter of 2018. This is not ok. 2 saftey recalls and chrysler is not doing anything about it. I know there must be others out there that are thinking this way as well, and that we can come together to get this taken care of. I will not wait around for my car to crash while i'm driving due to a stall and a recall that is not being fixed for 3-4 months.i am not impressed at all with chrysler and will make sure they are held accountable.
Electric panel fried. Driving all of a sudden on highway my power steering light came on jerked me to the right very hard and the in lane light pop on that's turned off in my van. And all of a sudden jerkedme extremly to the left. Good thing traffic wasn't going to fast i would of been dead. When ever you would accelerate it would do it again. I was trying to get in the slow lane to pull over.figure the car needed to beturned off and reboot computer. That didn't help as it proceeded to do it.so got off the highway. Car only has little over 28,000 mile s in it.
Power steering failure while driving.i have to pull over which is very hard, turn off/on car until power steering engages.i have owned the vehicle for 14 months and it has happened about 8 times over that period.other chrysler pacifica's have power steering recalls, but my model does not.
I was driving on the street thankfully at a lower speed about 25 mph and the power steering suddenly gave out. It then came back randomly while turning. It did that multiple times before i was able to get it to the dealer. I have been told it is an electrical problem. It has been 2 1/2 months and they have not been able to fix it. I do have a loaner. I had a chrysler customer care case but they have cut off all contact with me.
The steering "sticks" when going around a curve to the right. I've had the tires aligned, it did not fix the problem.
My van is constantly stalling... Weather its me taking off after a stop or driving through town my van is always jerking me around. I have taken it to the dealership multiple times but they have done nothing to fix the issue. Now my van wont start and multiple codes came on when trying to start my van. Something with my powersteering being locked, service electronic stabiliti control, service antilock break system, park brake temporarily unavailable and powersteering unavailable.
The contact owns a 2017 chrysler pacifica. The contact stated while driving at various speeds, the steering wheel would veer to the right making the vehicle difficult to steer. The contact also stated that the vehicle had issues with the start/stop system. The contact stated the start/stop system malfunction warning light was illuminated. The vehicle was taken to southfork chrysler dodge jeep ram (17725 south fwy, manvel, tx 77578) where it was diagnosed with the auxiliary battery cable needing to be replaced. The vehicle was repaired however, the failure recurred. The contact associated the failure with nhtsa campaign number: 19v348000 (electrical system). The manufacturer was informed of the failure. The contact was informed that the vin was not under recall. The failure mileage was approximately 26,000.
The vehicle was in motion on a city street just driving straight.the engine shut off while driving.the display indicated to put the car in park to start the vehicle.the power steering shuts off.i was not going fast at the time and was able to stop, put it in park, press the brake, start the vehicle, and put it into drive.however, i was in traffic and almost was rear ended by another vehicle who was fortunately able to stop in time.this issue affects the brakes, engine, steering, power train and all around safety.i was lucky that i was driving and that my kids were not in the car.i was going to pick them up.
We purchased a pacifica on 12/21/2017. Not even an hour after leaving the dealership the vehicle stalled, losing all power, and had to be restarted to regain power and driving ability at a stop light.we were not hit, but it is very dangerous to have a vehicle that stalls randomly.
On multiple occasions over the past 6 months, this vehicle has lost power, causing the driver to have no ability to steer the vehicle, accelerate, or brake until it comes to a complete stop.this has happened under a range of different circumstances - while driving less than 15 mph in a parking lot and also while driving approximately 25 mph.there are numerous reports of others experiencing the same sudden loss of power on online forums (e.g., pacificaforums.com), and some of these occurrences have been registered at higher speeds.each time we have brought it to a chrysler service center, mechanics have advised that all diagnostic tests do not reveal any issues and efforts at driving the vehicle to replicate the issue similarly come back negative.all others who claim to have experienced similar problems with their pacifica have reported similar negative test results, with no remediation proposed.this is an unacceptable risk.we can be contacted at [xxx].thank you.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)...updated 10/23/17 updated 9/7/18
There has been more than one occasion where my car would shift from drive to neutral or even stalls completely.there have been times where decelerates on its on and when it locks up from the parking gear while trying to shift to drive. Most recent occurrance of this was sunday, december 22, 2019.acceleration from a stopped position always feels like i was rear-ended everytime. I have had multiple safety recalls and the 2 times i took it back to the dealer for fixing, i reported this concern.dealership reported finding no issue as reported.i have received of yet another recall in 2018 but have not had a chance to take it in.i fear for the safety of my children and i as this is the only vehicle i have.but these defects that dealership reports as "finding no issue" is not fair.its a death trap.these stops, stalls, deceleration and accelerations that started in 2017 and continues thru today is presenting a severe danger hazard and i need help.
The contact owns a 2017 chrysler pacifica. The contact stated that while the vehicle was parked, the vehicle inadvertently rolled. Additionally, there was a clicking in the steering wheel while driving. The contact stated that the vehicle was difficult to steer. The contact also stated that the vehicle jerked while changing gears. The contact stated that the accelerator went to the floorboard however, the vehicle failed to respond. The contact was concerned about rust to the hood of the vehicle. The vehicle was taken to an auto body shop and the vehicle was provided a rust treatment however, the rust spot increased in size after the treatment. The vehicle was taken to victory chrysler dodge jeep ram (45 naber dr, shallotte, nc 28470, (910) 356-9867) to be diagnosed. The contact was informed that the throttle body needed to be replaced. The vehicle was repaired however, the failure recurred. The mechanic sealed the steering column with lock tight sealant however, the clicking sound returned and the vehicle remained difficult to steer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The approximate failure mileage 7,000.
The contact owns a 2017 chrysler pacifica. While driving various speeds, the steering wheel seized for approximately three to four seconds without warning. The contact stated that the failure occurred intermittently. The vehicle was taken to auto plaza chrysler dodge jeep ram farmington (970 e woodlawn dr, farmington, mo 63640, (573) 431-7800) where it was diagnosed that the rack and pinion module defaulted and the power steering module needed to be replaced. The vehicle was not repaired and the failure recurred. The manufacturer was made aware of the failure and did not assist. The failure mileage was 74,300.
My girlfriend was driving my pacifica. She experienced the car jump and she described it as being hit from behind. Then all of the sudden the vehicle forced itself to turn hard left and cause her to hit a box truck. She then bounced off that car and hit another vehicle. She said the brakes weren't working to good either. This car only had 11,186 miles on it. I have reported a similar issue of my vehicle jumping like it was pushed from behind or a jolt of power like the trans was slipping, only months into owning the vehicle. It was taken in and looked at more than once by my dealership, but they could not reproduce the problem, there were no codes, and therefore they couldn't find or fix the problem. Now the problem caused a car accident and luckily my kids were not in the vehicle. The car air bags also failed to deploy even though it experienced impact on both sides at 30-35 mph. The front end was destroyed pretty good, so i am in shock the air bags were not deployed. Now the dash indicates the air bags need service? after the accident the car would not shut down and 3 officers felt the car was malfunctioning. Upon looking into my service records i noticed something odd. My "chrysler app" shows nhsta recall # 18v-049 as being completed according to the vin. But my last visit to my dealer in feb of 2018 indicated there was no fix available at this time. How can it show completed then? i realized that the issues she experienced, and my self, are similar to the symptoms in this recall. There may be another similar...serious issue, that has to be looked into. Some type of malfunction caused this car to jump and drive right into another vehicle. This can be very dangerous if you put this same situation on an expressway going 55 mph+, especially if the air bags fail to deploy
Vehicle stalled on freeway, gradual lost of power and came to a stop.tried to inch vehicle to the side shoulder to avoid traffic. Called assist and was able to re-start van after a few times trying the push start button. Drove straight to dealer but they gave no explanation.bought vehicle less than 30 days before incident occurred.
My local dealer (confirmed by fca llc) has told me that we cannot get the autonomous braking and lane assist on the pacifica touring trim level; only on the more expensive touring l-plus! these should be options on all trim levels so a family who wants safety more than fancy can spend their hard earned money on safety options and not be forced to pay $7000 more for fancy to be able to get more safety!!!! can you put pressure on them to offer the alp advanced safety option on lower trim levels?
Steering sticks in curves. It started on trip to fl in early november and has continued we had it lined up and tires rotated when we got back but it continues and is getting worse.
I was turning into a parking lot and my 2017 chrysler pacifica suddenly turned off. The display said something along the line of "car must be in park." i had to put my car back in park and restart the engine. I was almost rear ended by another car who was not expecting me to stop. Now that i am researching this issue, i'm finding that several other people have had this issue and chrysler has no idea why it's happening. I am terrified to drive my car now. What if this happens on the express way traveling at high speeds or while driving through the mountains? ..updated 07/20/17
Rear door and side doors open up while driving.van stalls and sputters when taking off.when driving and turning the wheel to the right or left the steering wheel vibrates. It does not feel like the wheel is rubbing in the wheel well.
The contact owns a 2017 chrysler pacifica. While attempting to reverse the vehicle, the steering wheel needed extra strength to steer and the engine and power steering assist indicators illuminated. The contact referenced nhtsa campaign number: 19v348000 (electrical system). The vehicle was taken to greenbrier motor company (9841 seneca trail, lewisburg, wv 24901, (304) 645-1010), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vin was not included in the recall. The failure mileage was 46,900.
1st timeon highway kept pulling to right on my oil change told dealer. He said he couldnt find anything and no warning light came on. 7/2020 i believed it was a safety issue to have no control and car waspulling and locking havent traveled to far with pandemic. Went away for awhile upstate and driving home it worse so bad just driving and changing lanes it locked up and was hard to get it back in my control to turnto right it just shaked shimmed.i was really scared not to be able to drive my car smoothly. No inspection just the dealer the first time no warning or light came on
When making a slight right hand turn the steering does not naturally return to the center position, and must be physically forced to return to the center position
Drove top speed of 20 mph because i was on base. Came to stop at stop sign to turn onto maryland ave to exit the base. Started to accelerate to turn left, mid turn, van shut off/died, error message of put car into park and then vehicle speed too high(something along those lines) flashed. Wouldn't turn back on for about 5 seconds. Note: 2 children as passengers at the timebattery replaced nov 2019-due to same problem/electrical issuestransmission replaced jan 2020 due to ongoing issue (warranty covered)
Our pacifica has a problem when starting from a complete stop, accelerating, usually around a turn.exactly at 15-18 mph (first to second or second to third gears), the van will have a very large jerk, the gas pedal must be released, losing acceleration.once this has passed, you can proceed with accelerating as normal.the jolt from the shift feels like you have been rear ended, causing slight whiplash if you are not ready for it.this problem usually come in spurts, not happening for several weeks, then 1 or 2 a day for a few days.the dealer reviewed the problem and "was not able to replicate the issue" so nothing is wrong with the vehicle according to them.this issue has occurred since about 10,000 miles on the odometer.
Loss of power steering when driving
Accelerating from stop. Vehicle will stall/loose synchronization between engine power/transmission. Multiple events from both straight/turning situations. Following lose of acceleration, transmission slams back into accelerating causing loss of control. Steering is affected during event(s).
I believe my vehicle is have the issue of a known recall on this type of vehicle: engine stall or loss of power steering assista loss of power steering assist or a stall can increase the risk of crash.i was driving and suddenly the power steering went out and the vehicle came to a stop. I was instructed on the screen to put the vehicle in park. Once i put it in park the vehicle shut off. I tried restarting it. The brake was stiff and would not push in. When i pushed the button it went to "acc" then when i pushed it again it went to "run" but the vehicle was not on and i could not change the shifter out of the park position. This was very dangerous and happened while vehicles were driving behind me causing people to suddenly come to a stop.
I was driving down the interstate at 70mph and all of a sudden the van told me to put it in park and restart the vehicle. As i'm sitting in the middle of the interstate in rush hour traffic and cars flying past me i discover i'm locked out of my own engine. The brakes were locked, i couldn't restart the vehicle, i tried opening my door, after the van came to a stop, to get the van to reset but nothing worked. Finally the van allowed me to start the vehicle back up after several minutes of being stranded in the middle of the interstate. I had lost power steering and wasn't able to pull over alongside the shoulder nor could i brake or accelerate! i had to wait for the car to come to a stop and then had to troubleshoot why my engine locked me out in the middle of a 4 lane highway.
While operating the vehicle at a low speed (10-15 mph) and making a left hand turn the vehicle lost power, including steering, and acceleration. The radio and accessories were still working. All the gear shift lights were flashing and a beeping noise occurred.on the dash a display said "change gears to start".i tried neutral and other gears, before going back to drive and it didn't do anything. I placed the car in park and it got stuck in park. I couldn't change the gear after that. I then pressed the on/off start button and it restarted and powered up the engine and i was able to drive the car home. I immediately called the dealership and left a voicemail. The first appointment available was june 27th, 2018 at 0830.the customer service rep said there was no log/warning or notification related to this issue. I contacted chrysler corp customer care at 1101 on june 27th, 2018 to notify them of the issue and that the dealership couldn't find anything wrong. Chrysler corp customer care representative advised me to file a complaint with nhtsa and to ensure dealership files a star case. I then re-contacted the dealership at 1112 on june 27th, 2018 and advised them we wanted to open a star case. The car goes back to the dealership on tuesday july 3rd, and they will keep it and try and re-simulate the issue while we have a loner car.
The steering wheel often "sticks" or "catches" while driving. It happens on both city streets and highways, generally after turning the steering wheel. There was a recall on the vehicle which affected the power steering. Even after having the vehicle serviced to address the recall, the problem persists. The mechanic says the problem is with the rack and pinion, which needs to be replaced. There should not be problems with the rack and pinion on a 4-year-old vehicle. I am wondering if the problem that necessitated the recall also compromised or damaged the rack and pinion.
I continue to have problems with "jerking" while driving my 2017 pacifica.the best way i can describe it as the car "jerks" forward very forcefully.i have had it in 6 times for the same "jerking" motion.i am concerned that it may cause an accident if it jerks and completely stops.the "jerking" happens at very random times, acceleration, coasting, cruise control use, and slowing down.some days it happens multiple times a day, and others it can go a week or two without happening.chrysler has replaced valves and the entire transmission unit, however, the problem is still happening.for the past month, when the jerking happens, the steering wheel now attempts to lock and this didn't start happening until chrysler started "messing" with parts.the vehicle was purchased with 18k miles on it as a "chrysler certified vehicle."i have filed a case with chrysler and was told i would be contacted within 24-48 hours and it has been 8 days with no contact from them.i have reached out to them day after day and still haven't recv'd a call back.i don't feel comfortable driving this on busy roads with my children in the car for fear of an accident.
The contact owns a 2017 chrysler pacifica. The contact stated that while driving at various speeds, excessive force was needed to adjust the power steering after making right turn, without warning. The contact spoke to lenoir city chrysler dodge jeep ram (1206 e broadway st, lenoir city, tn 37772) where she was informed that there were no recalls on her vehicle. The manufacturer was also notified of the failure and provided the same information as the dealer. The contact was then referred to nhtsa for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 90,000.
Code pcm p258b electricvacuum pump= press on brakes and van does not stop must keep tryingto press on brakes to stop this is not safe.code abs c1252-92 vacuum pump control circuitcode sccm b2225-00 (scm) steering column module internal
Power train unavailable. Engine won't start. The vehicle is not in motion. This has happened twice in the last three weeks.
2017 pacifica touring-l engine shutdown completely when driving at about 35-40 mph on a city street when i slowed down from 45 mph. The van is less than a year old and has about 10000 miles on it. Screen displayed message 'shift to park and restart vehicle'. I tried restarting without stopping the car as there were cars behind me and i saw the message "too fast to shift to park" and the power steering was also cut off because it is electronic. I had to park on the shoulder and restart after a complete stop. Contacted my chrysler dealer and he told me that unless there is a code no diagnosis is possible. I've dropped my car today morning - no updates as yet.updated 10/25/17 updated 10/27/2017 updated 12/04/17updated 7/20/18
I took my car 2 times already to the chrysler service center to investigate steering wheel problem, and they told me that they couldnt find out any problem.it feels like locking when you turn the steering wheel and turn to other way.my 3 babies are riding in this car and i worry so much.it happens low speed and high speed also (30 - 70 mph)
Back in november 2017, my family and i were driving 70mph on the freeway and the car's dashboard light all turned on and started blinking. The car lost power forcing me to quickly pull over and avoided another car from colliding. The service lights turned on. I turned of the ignition and turned it back on. I took the car to the dealership the following day. They ran a diagnostic test but could not pull any codes of the incident.i saw the recall announced a couple of days ago. I contacted chrysler and was informed that the fix for this recall will not be available until 2nd quarter of 2018. I do not feel safe driving this car, especially with my kids on board. We purchased this car for its safety rating, now we are driving a death trap.
Vehicle randomly shut off at 60mph on route 70 with loss of steering while diving through a tunnel in the rocky mountains.van had 7,500 miles on it.....updated 11/03/17 updated 11/09/2017
Initially, while driving, a brief warning message would flash on the driver's info cluster that the "power steering was unavailable" and then the warning would go away very quickly. However, the warning began coming on more frequently, always while driving, and it would stay on, resulting in a total loss of power steering. This was very frightening since in the large van it became difficult to control while driving at both highway and side-street speeds. When the engine would be turned off and then restarted, the malfunction would resolve, however, it began happening more and more frequently, sometimes multiple times during a short drive. It was very unsafe to drive as the power steering could have potentially gone out at any time, such as a highway corner, resulting in loss of control. The car is now in the shop while they are trying to find a repair for the problem but as of now they are saying it is electronic and not mechanical.
The contact owns a 2017 chrysler pacifica. The contact stated while driving and making a slight right turn, the steering wheel failed to return to the center. The contact manually centered the steering wheel. There was no warning light illuminated. The vehicle was taken to dave dennis chrysler jeep dodge ram (4232 colonel glenn hwy, dayton, oh 45431) however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 45,000.
Loss of power steering intermediately
When making a slight right hand turn the steering does not naturally return to the center position, and must be physically forced to return to the center position. This problem has persisted for the last couple of weeks
New 2017 chrysler pacifica hybrid with 270 miles stalled on a busy intersection and won't turn on. The vehicle was in motion when it lost power and came to a complete stop. The engine sign is on and message says "press brake to prevent rollong". Turning off and turning the it back on does not make the issue go away.
As i was driving the vehicle sometimes goes like it was in neutral then the gear kicks in it feels like if someone rear ended you i have taken it to dealer but no fix yet
The last couple of weeks noticed that while driving the steering wheel seems to lock, and have to almost jerk move it. Also it becomes very stiff. Called the dealer about anyone reporting this issue or any recalls, they say no.
At a stop light in the turn lane i lifted my foot off the brake to drive as the light turned green.i hit the gas and nothing happened.i looked and the screen said to put the car in park.i put the car in park and then the screen said that i needed to stop/startrestart the car.i turned the car off and tried turning it back on.there was a clicking noise, the engine would not start but everything else powered back on.i did this a couple of times and every time i tried starting the car there was just clicking and it would not start.i turned the car off again, opened the car door so that everything would power off.i then closed the door and it started back up.
I bought 2017 chrysler pacifica touring l 3 weeks ago used from a dodge dealership. This past week my wife and i took a long road trip over 1000 miles.the car drove just fine and when we arrived i didn't drive the car for two days. When i went to start it back up, it sent a message saying its lost communication to power steering and the check engine light is on and the steering wheel is near impossible to turn. I'm at a loss because the car drove perfectly for three weeks then sat for two days and just stopped. I can't drive it. Had it towed to dealership and they want to replace steering rack.
The vehicle stalls while in motion and while shifting from first to the second gear or from second to third gear. After it stalls for a couple of seconds the vehicle jumps. It is not something constant that will occur, only sometimes and the dealer cannot reproduce the occurrence and they cannot take any action to fix it (at least this is their response). The computer is not recording any malfunction. When this occurs but you cannot accelerate or decelerate, or do anything to avoid any potential accident. I submitted the vehicle to two chrysler dealers for a check and because they couldn't reproduce the incident they told me to wait until such issue occurs more constant. This is a very disturbing approach because it happens while the vehicle is in motion and can provoke an accident. I have 4 children and i use the van to drive my family and this is a significant safety issue that should be considered more seriously. Updated 8/30/18
Driving multiple occurrences of brief loss of power steering at speed in motion.hesitation, difficult, hard to turn.googled this issue an observed a fca recall.i called fca customer services and they stated my vehicle is not in the recall by vin.however it is an early 2017 model..i am filing this as my wife reported this to me for the first time that it had occurred to her recently when driving.after she told me 3 miles later while i was driving at speed oft 45mph in a wide sweeping turn the steering resisted input on me to return to center and caught me by surprise for a brief second then resumed back to normal. At that moment i myself had just what she told me happened to her multiple times recently when driving.we no longer want to drive the vehicle and deem it a safety risk due to this steering issue.
1) steering - when driving, the steering wheel almost feels ā€œstuckā€¯ when turning and going at least 40mph. It feels like it has to be ā€œjerkedā€¯ back to straighten it out causing concern for over correction. Took to chrysler dealership and was told they could find nothing wrong but did an update on my power steering. Seems to be happening more often. 2.power train - while taking off from a stopped position or driving slowly (ie: parking lot) the vehicle shifts so hard it feels like youā€™ve been rear ended.again chrysler dealership could find nothing wrong but this also happens frequently.
While driving vehicle with cruise control set to 55 vehicle stallings, losing power steering, and loses all driver-assist features, to include traction control, blind spot monitoring, power steering, forward collision avoidance, adaptive cruise control, airbags, and other systems. Send back to dealership three times to two different dealerships and for same
Power steering failing completely.started intermittently and was first advised that a 'low battery' caused a power spike in the power steering unit and they charged the battery. Then it happened more frequent and they diagnosed it to the power steering unit itself which took a week to replace.then two days later the power steering went out while entering a 90 degree curve at 35 mph. Afterwards i could sit idling, watching the voltage wander between 11 volts and 15 volts, and have power steering, but as soon as i turned on the headlights or foglights or put it in gear, the voltage would stabilize at 14.6-14.8 volts and the power steering would turn off.it's been a week and they just contacted chrysler.i'm at 15 days in the shop between failed secondary battery, and a major safety issue with the power steering and no end in site.when the power steering fails, there is practically no way to turn the vehicle unless you have significant strength in the arms.a normal sized woman would only have one recourse and that is to stop abruptly.this will lead to an accident.when the power steering went out on me at 35 mph, i had no ability to abruptly stop as i had a car immediately behind me.that would have resulted in being rear ended.if i hadn't been able to steer it by sheer brute force, we would have crashed into the trees along the road.when the vehicle was towed to the dealership the power steering would fail while sitting still, much less driving like it did when it first started.i have video of the power steering going in and out while sitting in the drive way.
My issues started when my auto start/stop stopped working. I took it in to the dealership and they said the accessory battery was dead and they didn't have a replacement in. That it was in backorder. Then my main battery went dead. I had to have my vehicle towed to the dealership. They replaced my main battery and again they made mentioned that the auto start/stop didn't work. I said i know the accessory battery is dead and that it was on backorder. I was told to bring the van back in the following week and they would test the accessory battery again and replace it if was bad. Took the van back. They said it wasn't the battery that something was wrong electrical because too many volts was being outputted. At this time i made mention of the power steering issue. I got a warning light saying it wasn't working. Was told nothing showed up on the computer about the power steering. Took van back in for the electrical system to be evaluated. My husband drove the van and on the way to the dealership tje power steering system cut off and then in mid turn cut back on almost causing him to hit another vehicle head on. Told dealership of the problem and also the jerking issues when shifting into lower gears. Dealership actually figured out it was the accessory battery that was dead so they replaced it. Then while they had it they had issues with the power steering cutting on/off. So they said it was the rack & pinion. They couldn't duplicate the issues with the van jerking into lower gears. Well here we are a month later and my power steering is still cutting off/on while driving causing near car accidents. The van still jerks sometime when trying to get into lower gears. Called chrysler consumer number and they said they would get back with me. The power steering issues is a major safety hazard, can't get van into the dealership till next week because they are behind.
2017 chrysler pacifica. Consumer writes in regards to loss of power steering. *ldthe consumer requested to be refunded the full price of the vehicle and other expenses incurred due to the defect.
I was driving on a highway (with my kids in the backseats) and suddenly (for no reason) the vehicle lost all electricity (including, power steering, engine, headlights, dashboard lighting). The dashboard only said "put car into park and restart." thankfully, i was able to pull over partially onto the side and restart the car after it was in park. (this happened a second time a few minutes later but in that case the electricity came back on itself after a few moments.) this was a scary and dangerous experience.....updated 11/03/17 updated 11/09/2017
The power steering abruptly stops in the middle of driving making turning the vehicle extremely difficult for me and impossible for my spouse.then, while i am using all my might to turn it around a corner, it resumes and causes me to jerk the wheel.these issues happened on the highway, in parking lots, and side roads, the power steering just stops and starts without cause.i almost hit a guard rail on several occasions.i took it to the dealership and they cleaned the wires but it's still happening.now, they want me to pay $3,500 to fix a problem that i didn't cause.
I was turning at an intersection and my pacifica stalled and would not go until i slammed on the gas because a car was coming and i almost got hit. It's very unsafe for my kids to be in the van if it's going to stall when turning.
I purchased my 2017 chrysler pacifica touring l on 7/22/2017, everything was going great until mid august. My uconnect radio kept freezing, the engine ticked (stopped itself within a few weeks), the tailgate got stuck half way a few times trying to automatically close. It's just stop midway and i'll have to manually push it shut close. Within later months (beginning around october) my began to jerk back every so often (about twice a week) while driving. It's happened at both high and low speeds so i'm not sure what the problem is. I've took it to the dealership service center multiple times but they don't have a solution or 'fix' for the problem. Since they don't have a solution they won't do anything about it. Recent month (december/january) the jerking is getting worse. It's beginning to jerk almost everyday, sometimes more than three times a day! i've been continuing to pay my lease for a car i'm terrified of driving. I've read so many horror stories of people pacifica's stalling while on the freeway. I refuse to have my family ride in what suppose to be a safe vehicle. I took the vehicle in for repair last week for the engine stalling and they still don't have a resolution to the fix. The day after i picked up my vehicle, while driving home that night it jerked back while going down a city main street. A few minutes later it gave me this message on the dash (image attached)
I have had my van for 4 times at the shop with electronics issues transmission shifts hard when i put my car on parking or try to turn on my van it will but act funny all the lights start on like engine light power abs airbags don't want to go forward sometimes my car has 52,00 miles o pay every month my payments in time is going to be christmas soon i just will like my car to be fix so i can see my dad that is not doing to good please help i am frustrated tired i had call the dealer ship were i left my van for four times called and left a message one week ago never got a call back i have been waiting for a call nothing from them finish calling them today and finally someone answer i made and appointment today first they wanted to give me one for next year after i said that i had called and no one return my call they said we can check the van on the 21 so you can use a loaner vehicle i promise my dad i will be able to see them for christmas know with this issue and paying 900 dollars every month for the van i can't afford to buy or rent a car during this time i am tired frustrated and o don't know what else to do to resolve this issue please help. I just use the van to take my kids to school and go home do grocery and visit the family.
The lane keep assistant (lanesense) system went offline and stated it needed service. Took to the dealer and they stated the lower front camera needed to be replaced. When the dealer was asked if the problem is common, they could not answer. This is the same part on every fiat chrysler of america vehicle with this feature. This system has the ability to take the control of the vehicle from the driver and direct the vehicle in the appropriate direction. If this item is functioning incorrectly, it has the potential to steer the vehicle into other vehicles and on coming traffic. This feature failed while the vehicle was in motion at near highway speeds (55 mph) in heavy traffic.
Inquiry on behalf of constituent regarding the concerns of her 2017 chrysler pacifica. *ldthe consumer stated the vehicle stalled randomly on multiple occasions. When the vehicle would stall it became difficult to restart.
Note: this is an observation only and is intended as a precaution, i have not been affected by any incidents related to this issue. The 2017 chrysler pacifica uses a dial to control its electronic gear selector. This dial is located nearby other console dials for audio volume, fan speed control, and other controls. On a previous vehicle of a different manufacturer, the electronic gear selector was redesigned due to users accidentally selecting gear changes and powering off the vehicle while driving. I am concerned of potential for similar accidental gear changes or application ofparking break on the chrysler pacifica due to the placement of these controls. Please review this dashboard configuration for safety concerns and monitor accordingly.....updated 11/03/17 updated 11/07/2017
Vehicle "jerks" when automatically shifting.this happens at slow speeds, while in motion, on city streets.has been taken to dealer, and was told nothing could be done unless the "check engine" light was on.passenger side sliding door will retract as if something is blocking its track when there is nothing there.paint is bubbling on the hood
The driver side rear sliding door on various occasions almost completes the closing process as it comes to lock it beeps and bounces back. The vehicle was stationary and no obstructions in the way. In other instances more recently the transmission had a rough shift on lower gears. The rear automatic cargo door starts opening and gets stuck at the midway point.
The van lost control on its own and would not allow me to break whatsoever, until i got into a very dangerous accident. I was told by fiat chrysler automobiles that there was nothing wrong with the car, but there certainly was something wrong with the breaks. There was no issue with my driving, nor was there any issue with the weather. I am a seasoned driver of over 20+ years, and the weather the day of the accident was completely sunny and it was bright daylight outside. I was driving straight ahead on a residential neighborhood street. This should be looked into, especially considering the vast number of similar complaints regarding breaks and vehicle safety for this type of car.*dt
The contact owns a 2017 chrysler pacifica. The contact stated that the rear passenger door on the driver's side failed to open and close from inside and outside the vehicle. The dealer (grava chrysler dodge jeep ram, 29 mystic ave, medford, ma 02155, (781) 391-8950) was notified of the failure. The manufacturer was notified of the failure. The failure mileage was not available.
I encountered an issue with the pacifica. The sliding doors continues to close all the way even when someone/something is in the way. I expected the sliding doors to retract on contact. Without this retraction, a child could easily get caught and crushed by the doors as the door motors are very powerful.i reported this to chrysler on september 8. I took in the pacifica to a dealership but they didn't have any fix for this issue. Chrysler has been unresponsive since.
Pulled passenger side slidingdoor handle, door opened,pushed button on puller post , door closed, and opened up again on it's own . Vehicle was stationary.see also 1029966
The driver side power door ones again when trying to close it it went back with out nothing in the way
Transmissions jerks hard when you go from a low speed to a higher speed. Plus it won't respnd when you press on the gas. Tried crossing an intersection and got stuck in the middle for a few seconds with cara coming at me because it would not go. Was pressing on the gas but no response. Now the paint is al bubbling up around the edge of my hood. The transmission issues has been going on since i got the car. Chrysler will do nothing. The paint started a couple months ago.
While vehicle was stationary, my 5 year old was exiting the driver side back sliding door. He pushed the interior button to open the door and button was accidentally tapped twice. While he was exiting, the door began to close and did not sense his body. Continued to close until his head was pinned between door and door frame. I had to push it open with force to release his head. This was not registered as a malfunction on diagnostic tests. This is an issue with the amount of pressure the door requires to stop closing. It is also very inconsistent. Sometimes i can make it stop with one finger. Sometimes it requires my entire body weight (grown woman) pushed against the door. My children are not strong enough to stop the doors from closing on them. Child was not seriously injured. 12,000 miles.
My 2017 chrysler pacifica limited passenger sliding door fell off today. Van was stationary. My kids opened the door with the automatic open button on outside door handle. The door opened and then the kids got in the van and pushed the interior close button and the door got jammed. Then my wife tried to move it and couldn't get it to open all the way or close. She then realized a part was sitting on the ground and had fallen off. This is when i got called to look at the van. Luckily, the door didn't fall to the ground and instead fell off its track on the bottom hinge that powers the door back and forth. The part that fell off is the bracket to hold the door up and keep it attached close to the track that sits right on the rear bottom of the sliding door opening on the body of the van. Very odd piece to fall off because two bolts hold it on and can only be removed by taking the door trim piece all the way off. It is in a hard to reach place that a user error cannot likely cause.
Chrysler pacifica, 2017 drivers side sliding door open's on it's own,...it has happened when i was in the car and it has happened when i was out of the car....came out of a steak house from eating the drivers side sliding door was open...also,.it won't close all the way when the button is pushed...it goes almost shut then..opens back up..it also will shut on it's own while you are gettingitems out and it will not open as it should when it detects something in the way, it continues to close and you can't push it back open...you have to get out or the way....if a child was in the doorway it would definitely get hurt...the radio stops working while going down the road listening to it radio/usb either one...you have to pull off the road, turn the car off and start the car back up to get the radio to start working again...the times the doors have come open by their self the van has been stopped..i had just parked and .was walking away from the van and heard the door coming open....went back to shut it....hit the button several times before it would go all the way closed...all of this happens at random....it is not all the time...
Passenger left door has severe grinding sound, also fails to close sometimes.right hand passenger door hinge was replaced in september 2019
When taking off from a stop and begin to accelerates it like it goes to neutral the engine's been revs and then shifts back into gear can cause a really hard jarred in the car all happens in about a second it has done it roughly 20 or so times in the 4 months we've owned it and the and when breaking and accelerating you can hear a clicking in the front of driver tire area and the back sliding doors will not always shut it takes multiple attempts what the electric motors sometimes you have to manually shut the doors
I was on my way to my son's doctor appointment, pulled into the hospital/clinic parking lot, parked my vehicle and turned it off.i heard a pop after i turned it off and when i stepped outside, i smelled smoke.dark smoke was coming up both sides of the hood so i got my son out of his car seat, ran away from the vehicle and called 911.in a matter of minutes the front of the vehicle was in flames.the fire department was quick on the scene and put out the fire, but it was gas so it took some time to put out.vehicle is total loss.i contacted chrysler and they have not called me.an inspector they hired has and is looking at the vehicle this week.
The pacifiaca will stall on you iin the middle of traffic while your driving it which can cause a seriously bad accident. And when it do this then it take off which can cause you to hurt someone as well. Very unsafe i've taken it in do the dealership where i purchase it they said it wasrecall this the 4x i taken it in for the same thing. Now the rear doors from time to time will open. As of today i only have can use one rear door the other door do ot open at all. I'm terrify of drivng this van. I've have spoken too several other owners who's also going throught the same thing will someone please look into the pacficia more closely thisnis a death trap.
Left sliding door will, when door handle ispulled will close and immediately open again on it's own.but not every time.you can't make it do it. Just when it wants too.did it on4/20/2017, 6/8/2017, 6/28/2017, 3025 miles,7/7/2017 3310 miles, 8/4//2017, 4518 miles, 9/21/2017.only 5984 miles. It happened is the garage, in parking lot, at the indianapolis airport. Stationary each time.see also 11032749
The van was parked and the back glass shattered by itself.i was just sitting in the van and boom, glass shattered.
First, the two batteries in the vehicles are failing prematurely. Ours just failed about a week after the start/stop system light activated on dash. Our van was parked for 7 days at an airport and upon returning from vacation the batteries were dead and unable to be recharged. Ironically, my sister-in law in california whom we were visiting, had the exact same problem with theirs while we were there. Again, a 2017 chrysler pacifica. My research shows this is a reoccurring issue all across the country according to google research and carcomplaints.com. Some people are having their van die or stall while in motion.second, there is a problem with the paint bubbling up around the hood edges. Again, my research on google and carcomplaints.com reveals many are suffering this bubbling paint issue.last, the transmission has an extremely hard shift intermittently between 10 to 15 mph. So hard in fact, it feels as if you have been rear ended. Again, research on google and carcomplaints,com and pacifica forums, indicate this is not an isolated issue. Many are experiencing this issue.
My van has 54,000 miles it's not very old and the transmission is skipping (up shifting, down shifting, and highway driving) i keep taking it to the dealer ship they keep running updates on it and it's still skipping. The van has a very rough idle (keeps feeling like it's going to turn off while it's in park) something is wrong with it and the deal ship thinks it's okay. Well it's not. The front hood has bubbles in the paint and it's still a new vehicle how am i to think i will be owning this van for atleast 10 more years and it's becoming rusted already.
On two occasions, when the vehicle was powered off, the passenger door on the driver's side began to close without warning and push against my body while i was loading my child into her car seat. The keys were not near the vehicle when this happened and no one else was around, so no buttons were being pushed to prompt the door to begin closing. I had to push against the door with my body to get it to retract. In one case, it tried to close on me a second time.
The contact owns a 2017 chrysler pacifica. The contact stated that the plastic covering on the door latch was too thick. As a result, the latch would tighten when an object touched the lock, even as the door was locked. The contact stated that a child's finger was crushed when the child touched the plastic while the door was locked. It was unknown if medical attention was received. There was no warning prior to the failure. The vehicle was taken to the island chrysler dodge jeep ram dealer (1239 hylan blvd, staten island, ny 10305, 718-408-8968) where it was diagnosed that the vehicle was operating as designed. However, when the contact placed a straw on the plastic covering while the door was locked, the plastic crushed the straw. The dealer kept the vehicle for further investigation. The failure was not diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,400.
Paint bubbles forming on edges of hood
Last night, i opened my car door that was parked in a parking lot to put my 4 year old daughter in her car seat. The sliding car door fell off, driver's rear window shattered. This is unacceptable. A door does not fall off. The entire door fell off and not only did it fall on top of me that i had to catch it but the door scratched the whole driver's side. Glass shattered and pieces of glass flung at my 4 year old daughter.i have had over 6 recalls on this vehicle and now the whole door falls off. I'm at a loss of words right now but the safety of this vehicle is not safe, at all!!!! i need someone to contact me regarding this asap!
While the car was parked the auto door button failed to close the sliding driver's side door. When manually trying to close the sliding door the door fell off the vehicle smashing the rear window.
Power slinding doors will randomly stop working. Dashboard shows "power door unavailable. Operate manually". After taking it to 2 different dealers with a video showing the issue, they just keep saying there are no codes so nothing can be done.
9/29/2017 right side sliding door , pulled door handle, door closed and then opened up by it's self. 5:25 pm 6160 miles.10/5/2017 miles 6404, 12:12 pmsamething happened again. Bough times vehicle was stationary in garage.
The contact owns a 2017 chrysler pacifica. The contact stated that the driver's side sliding door operated independently. Doan dodge chrysler jeep ram fiat (4477 ridge rd w, rochester, ny) was contacted and confirmed the failure on the vehicle; however, no remedy was offered because the dealer needed to contact the manufacturer. The manufacturer was notified of the failure and referred the contact to nhtsa. The failure mileage was approximately 12,000.
I was stopped at a stop sign, and when i tried accelerating the vehicle wouldn't move, it has just shut off, when i tried turning it back on, after putting it in park it wouldn't turn on. Luckily someone helped me push it out the way, and after waiting 10 minutes, the vehicle just started back up normally.
Side sliding doors on both sides open and close randomly whether the vehicle is in motion or stationary and in park.these doors have opened on their own while traveling on the road and while parked over night.they have closed unexpectedly pinning a passenger attempting to enter the vehicle.
Doors of vehicle pop back open after they close almost every time, and up to 3 times. On one occasion the door closed pn its own almost injuring my daughter. Doors have randomely opened hours after they have been latched and locked on 3 occasions.
Popping / creaking noise coming from left and right b-pillars when vehicle accelerates from a stop. Possible body flexing noise.
I have twin boys, i let them out of their car seats after returning from daycare. I took bags in my house and returned to find my door off the upper track and hanging from the lower attachment causing much stress to the bracket and and scratching my exterior paint. From the door opening and closing so many time off the track. This occurred after my son said he hit that button on the door a few times. This door could of easily fallen off or hurt one of my sons. Very scary! also i found numerous other pacifica forums that say the side windows have broken on there vehicles after this same type of event has happened.i am very concerned, this is my daily driver for all 3 of my sons who are all under 4yrs old. This heavy door could of caused serious damage to one of my sons. Please help me resolve this problem.also now i have scratches on my paint from the door going back a forth which is visible from the outside.
The rear sliding doors do not close and latch properly.they will almost fully close and then pop back open like something is in the way.it started with the drivers side only.now, both sides do it.the dealership has replaced the motors, latches, fuel door sensors, updated software, every component of the door they can and cannot fix the problem.it is intermittent, but frequent.in an attempt to fix the problem, the chrysler mechanic turned the pinch sensor down so low that it now poses a safety problem because the door does not sense if an object is in it, until it has fully closed and then pops back open.it only happens when the vehicle is stationary (i.e. The doors do not open by themselves when driving).it doesn't matter how i open or close the doors (i.e. With the overhead interior button, the interior door button, the exterior door button, the remote or pull the physical exterior handle). After 8 months of trying to fix it, chrysler is replacing my vehicle.the dealership had at least one other person with the same problem after i first brought my vehicle in.
First the drivers side front strut is making noise already has been to dealer for it still doing same thing.hatch doesn't open all the time, passenger sliding door making noise both issues taking to dealer still not right and making noise, drivers side sliding door just closed. While driving car car will just not go at all dealer did software on it and it's still doing same thing.dealer had my car for well over a week for it to be doing the same thing have another appointment monday 12/10/18 . I hate this car wish i kept my other one.
I've only had this chrysler pacifica limited for 3 months, before buying i didn't see that the hood was rusting underneath the paint. The paint is bubbling up at the end of the hood. Is this happening with other pacificas?
Zf 9 speed transmission suddenly disengages at slow speedspassenger sliding door slow and rough when opening.
The rear passenger door opens on its own.several times i have returned to my car and found the rear door opened.after researching it, this is a know problem by chrysler and they never recalled the vehicle.thanks god i did not have my car or any valuables stolen.the link to the forum where hundreds of folks have mentioned this is at https://www.chryslerforum.com/forum/chrysler-voyager-town-country-21/passenger-power-door-opens-while-parked-22516/
This car was bought used in 2020. It had less than15000 miles on it at that time and was still under original warrantee. I took it to a chrysler dealership for some minor repairs which they resolved. I informed them that there was a rapid acceleration issue which they couldn't resolve. For the last year it has continued. It only happens at low speeds an is definitely not a pedal issue i recently happened while pulling into a handicap spot and i hit a pole. It was fortunate that it wasn't a crosswalk or some on could have been seriously injured.
Bubbling of paint on the front edge of hood - entire width of hood.appears like it is rusting underneath the paint.
The contact owns a 2017 chrysler pacifica. While the passenger was entering through the passenger side sliding door, the driver started the engine and the sliding door immediately reversed to close, trapping the passenger's leg against the door panel. The door would not reverse direction after making contact with the passenger's leg. There were no injuries. The cause of the failure was not determined. The manufacturer and local dealer were not notified. The failure mileage was 1,598.updated 10/25/17*lj
The contact owns a 2017 chrysler pacifica. The contact stated that the driver's side sliding door operated independently. Doan dodge chrysler jeep ram fiat (4477 ridge rd w, rochester, ny) was contacted and confirmed the failure on the vehicle; however, no remedy was offered because the dealer needed to contact the manufacturer. The manufacturer was notified of the failure and referred the contact to nhtsa. The failure mileage was approximately 12,000.
The contact owns a 2017 chrysler pacifica. The contact stated that the plastic covering on the door latch was too thick. As a result, the latch would tighten when an object touched the lock, even as the door was locked. The contact stated that a child's finger was crushed when the child touched the plastic while the door was locked. It was unknown if medical attention was received. There was no warning prior to the failure. The vehicle was taken to the island chrysler dodge jeep ram dealer (1239 hylan blvd, staten island, ny 10305, 718-408-8968) where it was diagnosed that the vehicle was operating as designed. However, when the contact placed a straw on the plastic covering while the door was locked, the plastic crushed the straw. The dealer kept the vehicle for further investigation. The failure was not diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,400.
2017 chrysler pacifica. Consumer writes in regards to violent jerking when turning corners. *ldthe consumer stated the dealer was advised and the failure could not be duplicated.
Suspension broke, while driving on i 75 in london ky; airbags never deployed; vehicle became uncontrollable! can't seem to get any answers from chrysler?? ..... ...
While driving at any speed , on any surface, the sensation of sway and bobbing is excessive and of concern.the dealer reports that it is normal.our 2005 model was totally free of all sway and bobbing thus very comfortable for all passengers. (the dealer reports the scraping in the front was normal.it was later discovered that the splash shield up front was about to fall off.)there are service records i can fax.
I have taken this vehicle in for repairs multiple times and it is schedule for repairs again this week.there have been multiple electrical issues including problems with the sliding doors, anti lock brake system had to be replaced, the battery system is grounding out, issues with the radio screen, and now the auto on off system is not working.in addition, i had to take the vehicle in for the ball joints bolts coming loose three time and they just used loctite to make them say on .they never realigned the vehicle and now i have to replace tires that are unsafe.chrysler should own this and i am still convinced the ball joints could be damaged from this issue and they should replace them.however, the biggest issue is the transmission.it will be going in for the fifth time this week for the same issue that the dealer keep claiming is how i drive it.when taking off from a dead stop the transmission hesitates, which is a serious safety issue.also, when driving and you let off the accelerator to brake it will hammer real hard.this a serious safety issue and chrysler and the dealer refuse to own it.i filed my second complaint with chrysler last week.this all needs to be resolved so i have a safe vehicle for my family.i feel they are stalling so my warranty will run out and i have no recourse.
I am clearly having transmission issues. At 45,000 miles, i have taken the van in twice so far and no solution is successful. First service was to address the transmission recall which was merely a software modification. This did not fix the issue. I took it in again and the service department could not replicate the issue. I am getting a major kick in the shifting during low speed movement. It happens around 15 mph when acceleration holds steady. It is a violent kick as if another vehicle has hit the rear of our van. This is not ok, nor does it seem healthy for the state of the rest of the moving parts associated. The other issue is within the front suspension. Over even the smallest of bump or uneven road surface, it feels as if something is loose. I had it into the shop to check the struts, joints, etc, and they are ok, but something is not right and i begin to wonder if this vehicle is safe for my wife to drive my family around town in.
The contact owns a 2017 chrysler pacifca. While driving approximately 39 mph, an unusual noise was heard from the front passenger side of the vehicle. There was no warning indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the passenger side motor and strut were fractured. The manufacturer was made aware of the failure and stated that the warranty expired. The contact was informed to call nhtsa. The vehicle was not repaired. The failure mileage was approximately 68,000. *dt
Acc & fcw. Mine did not work. The dealer had my car for 2 weeks. They had to contact the chrysler engineer & was told to replace & re-calibrate. So after being replaced it somewhat works. After the new parts, my car will still brake hard when a car in the adjacent lane is exiting (as if the car was braking in front of me). But, if a car changes lanes directly in front of me or slams on brakes directly in front of me my car doesn't react?chrysler has definitely fallen short on this function.i've owned vehicles where this function worked nearly flawless.chrysler says its as good as its going to get. Another misrepresentation on this feature! i'm disappointed. Chrysler claims the pacifica to be the quietest vehicle in its class. After driving it about 8 months now, i hate it. It's as noisy as a small car. "acoustically sound with its active noise cancellation (anc), subduing engine and street noise through white-noise wavelengths played through all speakers throughout the vehicle". Theanc is in all trim levels. Chrysler at this point doesn't even have a way to test the product to see if the anc is working!star tech support of chrysler is still trying to figure out how to test this feature!!! i had a chrysler customer service rep tell me that the anc was for my cell phone, lol, i was like are you sure you work for chrysler??third, is the suspension and rear sway of the vehicle. When there are only 2 people up front it's not noticeable. But when we have 5-6 people it's noticeable. Chrysler customer service tried to tell me i had the van over capacity. Really!so my 7 passenger van was over capacity with 5 people (4 adults, 1 child, 3 luggage)?again are you sure you work for chrysler??fourth, my key fob randomly loses connection. Fifth, i had the a/c failure and my a/c had to be replaced. I have requested a buy back. Too many misrepresentations.
While driving our van it became completely uncontrollable at any speed greater than about 25 mph. Van rocked and pitched violently and i am convinced it would have certainly caused an accident and likely flipped van if it occurred at 40+ mph.dealer discovered rear suspension had broken completely away from bracket. A complete bracket failure on right rear which allowed the whole right rear of the van to move independently of van. It was also discovered during inspection that the same bracket on the left side was cracked and also failing.the van is a mobility van and has been modified by a company called vmi.the van has been lightly used and has less than 9000 miles on it. I stress again that the van became completely uncontrollable without any known cause. I believe there is great chance of death or serious injury from this apparent defect. Updated 10/1/18
As i was driving the vehicle sometimes goes like it was in neutral then the gear kicks in it feels like if someone rear ended you i have taken it to dealer but no fix yet
We have a 2017 pacifica and noticed a clunking in the front of the car we are about 4,000 miles over the 36,000 warranty and they are telling us that the driver side strut needs to be replaced and chrysler is not willing to budge and fix this problem. I accepted this decision and went to purchase the part from a part shop and no one can get a replacement strut for a 2017 pacifica. I feel this should be covered and is not something that should have gone bad this soon.
When driving an turning makes clanking noise under car,car get stuck in cars an then jerks when changes,been telling chrysler dealer where i get my repairs an tune upsi'm told it all part of the electrical system been telling them this since i got the car new 2017
First the drivers side front strut is making noise already has been to dealer for it still doing same thing.hatch doesn't open all the time, passenger sliding door making noise both issues taking to dealer still not right and making noise, drivers side sliding door just closed. While driving car car will just not go at all dealer did software on it and it's still doing same thing.dealer had my car for well over a week for it to be doing the same thing have another appointment monday 12/10/18 . I hate this car wish i kept my other one.
Transmission shifting issue. Vehicle was at a complete stop. When acceleration from stop and making a right turn , the vehicle acted like it slipped out of gear and back into gear. This caused a violent motion in the car. This is a repeated issue with this van. At times when i step on the gas to accelerate the transmission does not always engage properly and it slips causing a delay in taking off. I have had it back to the dealer for all upgrades or reprograms for this problem and yet the problem still persists
Purchased the vehcile in 2018 electric brake vacuum pump went out while driving no accident in 2019. ~ mileage 55,000extended warranty covered.air conditioning compressor pump out at 70k miles. December 2020.driving, and i heard the air make a noise and realized it was warm air.axle shaft out at 68k miles october 2020. Causing struts to go bad and leak.parts on backorder.car automatic transmission is rough changing gears.told i need fuel injectors cleaned.my cost was over $400.i had it done at another service provider, no change.advised by dealer they needed to clean fuel injections replaced 3 batteries in 3 years. Twice the vehicle died wile driving causing the power steering a brakes to tighten up. Mopar battery bought and instaled from dealership.venginesmell like anit-freeze - dealership sadvised it past test and no issues
When ever driving down hill the brakes makes a loud noise (skipping thud sound)it feels and sounds like as the whole front suspension or brakes about to fall off the van.the other problem when turning the car at even at low speed when the road is wet the van suspension would make noise and tire wont grip.happens many time pulling out from my drive way when its lightly wet.
When accelerating the van jerks then picks up more speed. Sometimes when pressing the gas pedal from park it takes a while to start moving. The shifter gets suck and the doesnt get off the emergency brake.
Transmission shifting issue. Vehicle was at a complete stop. When acceleration from stop and making a right turn , the vehicle acted like it slipped out of gear and back into gear. This caused a violent motion in the car.at times when i step on the gas to accelerate the transmission does not always engage properly and it slips causing a delay in taking off. I have had it back to the dealer for all upgrades or reprograms for this problem and yet the problem still persists.
Vehicle had approx 36000 and just out of warranty.. Creaking / flexing noise heard in front end when accelerating from a stop appeari g to be control arm bushing flexing or engine / transmission mount flex noise.
Struts have failed and been repaired twice on driver and passenger front. Struts are making noise when moving at speeds of 0-35 for a third time which typically indicates they are failing again.
Driving vehicle and it just turns off.i am 80 and it turned off in traffic circle. It has happened twice and is exactly described in june recall.vehicle has no open recalls and has happened twice in last week.
Drivers side sliding door keeps opening/closing on its own - acts as if something is caught in the chain that operates the door. Started shortly after purchase in may of 2017, has happened on numerous occasions and is now occurring more frequently. Original dealer inspected the door but could not find problem - they suggested that someone may have turned the slide mechanism off on the overhead control. It is happening both when driving & when parked. While driving an alert appeared on the dash with message "to operate sliding door shift to park" - display says contact roadside assistance/uconnect/chrysler vehicle care. Message appeared once on the interstate, although door did not open. It appeared another time while driving down a steep driveway - this time door did slide open. Driver was the only one in van at the time. When stationary, door will open & close itself repeatedly - have had to push door all the way open or closed. The door did not sense that there was an obstruction, had to forcefully push door open. Took van to different dealer - they tried to recreate problem but could not. Dealer reviewed message history but on-board computer did not show the "to operate sliding door shift to park" message. Dealer suggested we may have been pressing door button on key fob accidentally - however this has occurred several times when it was not likely that that was the case. Have contacted chrysler several times regarding this problem, but have not been able to resolve. Have photos of messages on dash and on display, and video of door opening while in motion. *dtconsumer stated door opening and closing on its own. Updated 10/11/18
I have noticed several others complaining about they front collision warning not working.i have tried several times to get mine to go off at the different setting.i have driven other vehicles with this feature and so far the pacifica has not acted like those.my wife said it has went off twice on her and she really could tell why.i have also so had the issue with the passenger side rear door grinding from day one. Today when we got our first oil change they told us the balling bearing was busted and we have to take it back to get it replaced tomorrow.the rain sensing wiper feature does not work, and it is turned on in the uconnect settings. Also, after about a month of ownership i noticed that the beep on the rear gate as it closed changed to a higher pitched more annoying sound, but it still works.
My 2017 pacifica is having the following transmission issues: hesitation to shift gears, hard shifts sometimes to the extent that you feel as though you have been rear ended.the hesitations sometimes occur when pulling out onto a busy road which is a huge safety issue.i have had my van in the shop 3 times and chrysler is unable to cure the problem.these transmission problems cannot not be reproduced in comman.i never know when it is going to happen.the hesitation usually happens from a stop or very low speed.the hard shift is usually when i am traveling below 45mph.
Vehicle intermittently won't start. The push button is hard even with brake depressed. Power is adequate to the vehicle. The vehicle is turned off. Has happened several times.
Last night, i opened my car door that was parked in a parking lot to put my 4 year old daughter in her car seat. The sliding car door fell off, driver's rear window shattered. This is unacceptable. A door does not fall off. The entire door fell off and not only did it fall on top of me that i had to catch it but the door scratched the whole driver's side. Glass shattered and pieces of glass flung at my 4 year old daughter.i have had over 6 recalls on this vehicle and now the whole door falls off. I'm at a loss of words right now but the safety of this vehicle is not safe, at all!!!! i need someone to contact me regarding this asap!
Rough idle and constant rattling noise at highway speeds coming from the lower passenger side of door. Driver's side seat belt area rattling whendriving on country roads.
I had a problem with the electronic injection for more than 3 times, and a piece that was solved was replaced. A short time later, on my alternator, it had to be changed. Now i'm having trouble with my air conditioner, which freezes and stops to freeze suddenly. Probably an electrical problem or some part that does not start and does not start the compressor.
I have twin boys, i let them out of their car seats after returning from daycare. I took bags in my house and returned to find my door off the upper track and hanging from the lower attachment causing much stress to the bracket and and scratching my exterior paint. From the door opening and closing so many time off the track. This occurred after my son said he hit that button on the door a few times. This door could of easily fallen off or hurt one of my sons. Very scary! also i found numerous other pacifica forums that say the side windows have broken on there vehicles after this same type of event has happened.i am very concerned, this is my daily driver for all 3 of my sons who are all under 4yrs old. This heavy door could of caused serious damage to one of my sons. Please help me resolve this problem.also now i have scratches on my paint from the door going back a forth which is visible from the outside.
As my vehicle accelerates there is hesitation and then the car lurches.this occurs mostly when coming from a complete stop.the dealer has been unable to find any "codes' related to this.in addition, on december 11, 2017, the car hesitated and then lurched forward with such force that my head hit the headrest and i thought my car was hit from behind.
I took my vehicle to a garage to have a check engine light looked at.it was determined that it is the active grill shutter switch.they stated that they would have to order the part and do some rewiring.if there is no recall, why would rewiring of anything be need to repair the issue, and not just replacing the part.
When the car is either stopped, in park, or shut off and you open either second row power sliding door it will open 99% of the way and then close on its own. The same is true if you are trying to close the door, it will close almost all the way and then just reopen. Sometimes it can take numerous tries before the door opens or closes completely. There are no obstructions, or anything at all in the way that would cause this to happen. I picked a date of june 3rd because you asked for a specific date, but this happens all the time.
My driver's side rear sliding door randomly opens after being closed.the dealer has been unable to duplicate the issue and there have been no error codes.this does not occur every time the door is opened but quite frequently.in addition, in january 2017, my passenger side rear sliding door closed on my 6 year old daughters head and required quite a bit of force to reopen.
I was driving straight on a 25 mph on a city street. Within several seconds, my radio, dash lights and engine shut down and the car came to a complete stop. I could not turn my hazard lights on. After several attempts i was able to restart the car and drive it normally.
After following given instructions my radio uconnect system has become nonfunctionali have been told by the manufacturer i have to wait for an update or a fix. It has been over a week already...updated 10/25/17 updated 10/27/2017
For the past year the car jerks forward and stalls while driving.especially after going from a stop.sometimes it is so bad, you violently jerk forward.have broughten to dealer twice for this.once they did a softward update, that did not help.second time they said it was normal
Vehicle stalls while driving. Braking and vehicle keeps going and or accelerating and vehicle does not even move. Hard shifting when hot and cold. Also vehicle has had multiple shifter issues and will not start this has happened on city streets and x on the highway.
Problem first occurred in january 2019.car ran fine the day before and started up fine, while driving it went into limp mode.....took the car to the place we bought it from and they had it towed to victory chrysler in rome ny.they diagnosed it and said it was theelectronic throttle control system.it ran fine up until a few days ago when my wife took it to a store and came out about 30 minutes later and it did not start.we left it in the parking lot overnight and tried it the next day and it started right up.on 7/13/19 we went to our sons ball game and after the game it failed to start again.we had to get a ride home and have it towed to our home the next day because all of the dealerships were closed on the weekend.it is now sitting in our driveway!!!!!i bought this to replace my 120,000 mile honda odyssey and it is not reliable.this problem needs to be fixed asap as we have small children and need something reliable.
After several stops for shopping the van would crank over but not start, repeatedly. After 15 minutes of trying and a 5 minute cooldown the van started.
On may 9, 2018 i shifted from park to drive, with my foot on the brake, while my 10 year old son was getting into the van. The door automatically closed, he panicked as he saw it closing and tried to jump out- the door closed on him and he was stuck for 30 seconds to 1 minute.the door was not responsive to opening by pushing the button and finally re-opened when i put it back in park.it left a bruise on his arm for approximately 10 days, he was not injured.chrysler investigated the incident but could not replicate the problem.in addition, the van will hard knock/shift, usually at low speeds and has stalled out while attempting to accelerate in traffic multiple times.this is a major safety concern. This started happening after it was taken in to get the safety recall transmission update.chrysler cannot replicate this problem and has no stored data in the computer showing problems have occurred.i am deeply concerned with these issues and the safety of my vehicle.while i am satisfied with the level of concern and response chrysler provided due to the door incident, i think there are many improvements that need to be made to make this vehicle safer.i have owned multiple vans and can say that the mechanical doors on this van are very slow to react to objects in the way of closing and will close very hard before re-opening.the shifting issue is very, very concerning and chrysler's lack of concern regarding the issue is even more concerning.
2017 pacifica started to make buzzing sounds 2 weeks ago.noise happens when either sliding door are opened when van is in park..
Vehicle shuts off at stop lights/signs.this has happened three times while stationary.had to place transmission in park and restart.
Transmission is faulty; will often times struggle to accelerate, resulting in a lag off the start. Also experience extremely hard shifting during acceleration. Vehicle has been to the shop multiple times, yet each time they "aren't able to replicate" the issue; dealership advised chrysler is aware of this issue, but there is no fix, so they simply give back a defective vehicle. This isn't safe for my family and is unacceptable; apart from the power train, there are further a/c, electrical, and craftsmanship issues, all of which are now out of warranty, leaving us stuck with an unreliable & unsafe vehicle.
While stopped, the vehicle lost power and displayed a message "vehicle must be in park to shift" or something along those lines. Luckily the vehicle was stopped and not moving when it lost power. This is very serious because all propulsion from the vehicle was lost. The car did restart after it was shifted into p and the start button was pushed (with a foot on the brake). Chrysler has known about this issue for months now via the online forum discussing the issue and appears to be doing nothing about it proactively and is certainly not communicating about the issue with its customers. ....updated 11/03/17 updated 11/07/2017
While operating the vehicle at a low speed (10-15 mph) and making a left hand turn the vehicle lost power, including steering, and acceleration. The radio and accessories were still working. All the gear shift lights were flashing and a beeping noise occurred.on the dash a display said "change gears to start".i tried neutral and other gears, before going back to drive and it didn't do anything. I placed the car in park and it got stuck in park. I couldn't change the gear after that. I then pressed the on/off start button and it restarted and powered up the engine and i was able to drive the car home. I immediately called the dealership and left a voicemail. The first appointment available was june 27th, 2018 at 0830.the customer service rep said there was no log/warning or notification related to this issue. I contacted chrysler corp customer care at 1101 on june 27th, 2018 to notify them of the issue and that the dealership couldn't find anything wrong. Chrysler corp customer care representative advised me to file a complaint with nhtsa and to ensure dealership files a star case. I then re-contacted the dealership at 1112 on june 27th, 2018 and advised them we wanted to open a star case. The car goes back to the dealership on tuesday july 3rd, and they will keep it and try and re-simulate the issue while we have a loner car.
My van has stalled out on me 3 times now and the dealership keeps tell nothing comes up on their computer and it might be the auto/start battery
Automatic parking brake-selecting neutral for car wash with engine running, park engages by itself causing car wash rollers to jump the wheel that is driven. Very hard to keep in neutral long enough for car wash to finish correctly. This has happened twice partway thru the car wash with no input from driver. Has happened many times at initial placing into neutral, sometimes causing car wash to lockup, the car wash will not let the car go thru without a driver because of this intermittent going into park by itself.-doesn't always turn off parking brake when selecting r or d, as it should.this has happened numerous times while going thru a car wash, causing car wash to either emergency stop or going on under wheels . Dealer states that turning off automatic parking brake will fix the problem. Don't want to turn on and off every time i go thru a car wash. Dealer also stated that you can't turn off the feature that turns pb off when selecting drive or reverse. Statements from dealer are counter to the normal operation of the vehicle. This has happened more than a dozen times since i have had the vehicle.
Transmission issues are out of control!!! vehicle looses power at low speed then lurches into gear thrusting forward at an alarming rate. This has put us in danger several times. Chrysler fails to acknowledge the issue saying they can't recreate the event. On christmas eve the transmission gave out completely going through a light on the highway and lights came on and were flashing. Towed it to the shop where they told us it needed 'reflashed' basically recalibrated and that every pacifica would need this update in order to continue driving. They also charged us $150 to do this mandatory update. Sounds as if that should be considered a recall. I'm not happy to announce the vehicle is back to the same issues and i know it's only a matter of time before it happens again. We have also have to replace all spark plugs and all ignition coils as because the vehicle just breaks downs suddenly cause lights to come in and be flashing while shaking and not shifting correctly. It seems related to the transmission issues but we will never truly know as we are lied to so often when it's in the shop. Chrysler cares is no help at all!
Have taken vehicle into dealer 3 times for hard shifting,check engine light, and whenslowing down at time a hard jerk almost like someone running in the back of the vehicle.they claimed once it was that the oil needed changing and this last time that it had the wrong oil and oil filter ( which the dealer had done).they can never had the jerking issue or the hard shifting issue repeated.also recently it hesitates like no power when hitting the gas.over having it in the shop for 2 days each time and it is still under warranty with under 30,000 miles..
When driving an turning makes clanking noise under car,car get stuck in cars an then jerks when changes,been telling chrysler dealer where i get my repairs an tune upsi'm told it all part of the electrical system been telling them this since i got the car new 2017
The left slider passenger door will not stay closed. If the door is opened and then shut, it will re-open. There is no way to keep it closed once it has been opened. This obviously happens when the vehicle is stationary.
After taking my van, into the shop, this morning, for a repeat complaint of hard shifting (feels like i'm being rear-ended), at speeds between 17-20 mph, and driving the service tech around, for 30 minutes, in a failed attempt to try to get the van to replicate the hard shift, while the tech was next to me, my van shifted hard, on my way back into work, while i was in traffic, on the highway. I had stopped at a light, behind several cars, in traffic. I was told, at the shop, that since the tech was not able to experience it, himself, they would not even try to diagnose or figure out the cause, at this point in time. I asked them if they could check the transmission valve body. They said they easily could but did not, at this time, because they've not felt the hard-shift themselves. I gave the shop the name of another customer who has experienced the same problem, with her van, in troy, michigan, was given the same 'updates,' for her van, at suburban chrysler dodge jeep ram of troy that were suppose to fix the problem (but did not) and gave them the solution (transmission valve body replacement) she stated had fixed, for now (her van was fixed in july'18 and hasn't experienced a hard-shift since) her issue. I gave them the name and number of the dealership that had serviced her car. They did not want the information and told me they work through chrysler only. Chrysler knows the problem exists, as the lady who told me about the transmission valve body got that solution from a friend, of hers, who works at chrysler corporate.
Had the car for 23 hours. Less than 5000 miles. After pulling the car to the end of the driveway and 3/4 of the way into our road it began to shake violently, so much so that one of our daughters burst in to tears (the one that never cries). The shaking lasted some time, along with grinding noises. The car flashed a dozen different codes as well as indicating that the parking break was not available. The van was completely dead in the road with five children inside and cars having to swerve around to make it through the nearly blocked road. The van would not respond to restarting in any way. We quickly tried to remove all five kids as safely as possible. After calling our dealership they told us we needed to call chrysler service and towing. After waiting over an hour, with the car in the middle of the road, the tow truck arrived. The tow truck driver was able to replicate the violent shaking and stated that someone "really screwed something up with this van." he could not put the van in neutral because of the malfunctions and had to use slides to get it on top of the tow truck. We had been heading to the freeway and i can only imagine what would have happened to our family if this had died on the freeway with an 18 wheeler behind us. We easily could have all been killed. Where we live, the large trucks fill the freeway and from other stories we've been reading about failure of chrysler pacifica hybrids (and there are a lot of them) vans are dying in the middle of roads; a potentially deadly problem. Chrysler dealership has no idea what's wrong or how to fix it. Corporate is not returning calls
My 2017 pacifica shutt off on me while i was in the middle of traffic, i was in bumper traffic and had stopped for a few seconds then as traffic started to move i took my foot off the brake and the van shutt off.the brake became very stiff, turned car off to restart and didn't do anything, tried a second time to turn on and it worked. Then the following day after dropping my boys at school i came to a red light and i was getting ready to come to a stop when the light turned green and i went to step on the gas pedal and the car jerked .
The vehicles transmission is slipping. It happens on gears first to 2nd then again on 2nd to third with hard shifting. It has felt as if another vehicle has hit you from behind. It happens when the vehicle is in motion and especially when you let off the accelerator.it happens very consistently.
The minivan suddenly shut-off while cruising at 45 miles/hour. Almost rear ended by another vehicle along warren road and wayne rd in westand ,mi. Pushed the ignition button again after car in stop motion. No malfunction indicator light after incident.
The contact owns a 2017 chrysler pacifica. The contact used the remote start feature to start the vehicle and placed her child in the safety seat. Upon closing the sliding door, the automatic locking feature engaged and locked all the doors while the key was still in the ignition. The remote start timed out and the vehicle turned off; however, the contact was unable to re-enter the vehicle. The fire department was contacted. The contact broke the rear window of the vehicle to remove the child from the vehicle. The contact stated that the vehicle should not lock independently with the key still in the ignition. Crown chrysler dodge jeep ram greensboro (3710 w wendover ave, greensboro, nc 27407, (336) 790-9850) was called and the contact was informed to call the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 20,000. *dt
Transmission-has very jerky operation at 1-2 or 2-3 shift, acts like it goes into park or lower gearwith a lurch. Feel like you have been rear ended. Very confused operation that lots of chrysler, dodge, jeep customers have reported.dealer updated tcm with latest software, problem still exists. Dealer states the lurching when accelerating and letting off on the gas is not a problem, i disagree and think it is a safety problem with all fiat vehicles using the new 9 speed transmission.this has happened multiple(more than 20 times) in the first year of ownership.
Engine stalling when idle or during take off but quickly restarts when putting it in park. At times it goes directly to park on its own after shutting down. Recently the vehicle lost power while driving around 50 mph. I coasted to the stop light put it in park and it restarted. Loosing power completely after stalling but after a few minutes of waiting it restarts. Shift service warning appears but resets before taking it to dealer. Often shift indicator lights don't work but will after the car restarts hours later. Windows go down on their own while driving.
Car jerks while driving and accelerating on the road. The car jerks while in motion city and highway driving. Chrysler dealership are unable to fix this issue, they have changed battery and updated software but car is still jerking while in motion.
The car simplywont start. Check engine light turned on, service abs, service esc, parking brake unavailable, power steering unavailable. The power doors dont work. Shifter is lockedand the auto park brake was locked. The car wont even shift to neutral so it can be towed.
The van was parked and the back glass shattered by itself.i was just sitting in the van and boom, glass shattered.
I just bought this vehicle 6 months ago with 18k miles on it. It is a 2017, but the 3 year or 36k miles warranty ran out in 2019 because the vehicle was made in 2016 even though the model was 2017.i have 27k miles on it and already have to pay an almost $700 repair on the fuel rail pressure sensor. I was told my van could shut down if i didn't fix it. Called chrysler customer service, told them parents warned me to go with a toyota and the van was technically not even 3 years old and under 36k miles and they said they could do nothing for me. Really wanted to buy us made, but pretty turned off by chrylser to have to pay a repair this high in with very little mileage. I noticed the issue when my check engine light came on and the van took a while to get going when i pressed on the gas.
Automatic engine shutoff system shuts off vehicle on hills causing a rollback issue, safety problem. It also shuts off during heavy traffic heating up vehicle considerably. So far two different service departments cannot find any issues.3 batteries have been replaced in 2 years time.transmission pops in and out of gear between 2nd and 3rd during city driving.no spare tire!! patch kit, good luck using it if you have a flat.
I started having problems about 1 1/2 years into ownership. The car started to shift hard. Sometimes when it would shift it would feel like i was being rear ended. I brought it to the dealer several times and i was told each time they could not duplicate the problem. Several times i would be parked and shift into drive and press the gas and the car would not move right away. It would hesitate, shift really hard like i was being hit and then the car would move. One day i was stopped at an intersection. When the light turned green i pressed the gas the car started to move. When i got to the middle of the intersection the car went to shift and it felt like i got hit in the rear and the car became unresponsive for a few seconds and slowed down. I lost all control of the car.i tried to press on the gas and nothing happened. Then again, it felt like i had gotten hit in the rear and the car started to move. I drove right to the dealer. Again i was told they could not duplicate the problem. They kept my car for a month. They say they replaced the valve body at that point and my car was safe to drive and completely fixed. One week later, i was parked at a store.i went to start my car and it would not start. The steering wheel was locked and the brakes were locked,the car would not start. I had battery power, but the car would not start,i had it towed to the dealer. They said a ground wire came loose, and my car was fixed and safe to drive. That nightmy family was going on a long drive. Ten minutes into the trip, while driving on a main road, we lost all control of the car without any warning. The car just stopped in the middle of driving. The steering wheel locked, the brakes locked and the car would not start. I had my kids in the car for this. This car is not safe. The car just shuts down while driving with no warning.this car is a hazard and unsafe to drive.
The start/stop icon appeared on the dash and alerted that the system is not working. It was taken into dealership where they said the auxiliary battery was dead. Auxiliary battery was replaced but light did not go off. Taken back into dealership and was told that it takes time for it to charge and alert should go off after driving. Alert did not go off and was taken back to dealership where they said that the battery system is not charging. Had to reschedule another diagnostic appointment for next week as they did not have time to fix it. None of this covered under warranty as 2017 pacifica has 45,000 miles. Also alerted the dealership about the 'hard stop' jerking that occurs at shift change around 15-20 mph intermittently. They said that this could not be investigated due to the auxiliary battery not functioning.
My wife and i were returning from a trip to an appointment around 2:30 in the afternoon.we just exited off interstate 395 and were merging into traffic heading east on duke street.the light changed to yellow and required us to stop more aggressively than i typically would.we were traveling in a straight line and had to decelerate from 20 mph to complete stop within a matter of approximately 10 feet.once our van came to a complete stop the car shut off.i didn't notice any message on the screen, but when i released the brake pedal, the vehicle started again.afterwards, i thought back to the previous stop and thought i noticed some hesitation in acceleration, but didn't realize it until afterwards.the car was only purchased a month and a half ago and was purchased new.unfortunately i do not have any photo evidence of the circumstances and the vehicle did not present a check engine light.the dealer we purchased from stated they didn't know what we were talking about, but offered we make an appointment and they would check the vehicle.
Accelerating from stop. Vehicle will stall/loose synchronization between engine power/transmission. Multiple events from both straight/turning situations. Following lose of acceleration, transmission slams back into accelerating causing loss of control. Steering is affected during event(s).
While exiting a car wash the rear sunroof was blown out. The vehicle was moving slowly through the car wash and was under the dryer when it happened. There was a thump and small pieces of safety glass were blown over the front of the vehicle. The manager speculated that maybe a rock blew out of the dryer. It is currently at a collision center where the mechanic has vacuumed the glass out of the back seat and is looking for any foreign objects. I don't think there were any issues with the glass previously. I have never had a problem with it. Fortunately no one was injured.
While driving my chrysler pacifica limited 2017,i heard a jerking sound inside the car ,then a series of loud noises,i noticed ther is no connection between steeringand whhel,car dragged to the curb,hit the curb and stopped,on examination i noticed front right wheel has come out half way,noticed some kind of metal come through the wheel rim,incident happened infront of school after i pick up my kids,car was driving at 10-20 mile per hour, *dt
My 2017 chrysler pacifica has over 22,000 miles on it.about a month ago, i started experiencing hard shifts, jerks, mini-stalls when accelerating. It has happened while coasting in traffic, accelerating from red lights, stop signs, and merging into traffic! i believe its 2-3 gear shift. I feel the rpms drop down to nothing and spike. It feels like being hit from behind and getting whiplash. Its very powerful and frightening. Having two kids in carseats when his happens is scary! the dealership hasn't been able to reproduce to problem (even on a drive along) and they say they can't do anything about it until a check engine lights comes on. Warranty is up in 14,000 miles - this needs to be fixed by then. Latest occurrence was this morning accelerating from a stop.
My vehicle has a recall notice u01 from chrysler and a letter was delivered that it was completed after the recall was issued on january 11th 2018. The car has never been to any dealers and the letter claims that this was completed 2/18/18. I believe that they are sending false notices about recalls being completed without them actually being completed. As a matter of fact, we did experience this complete stall as described in the recall.
I owned a chrysler town & country that just shut down on me several times. Once going 65 mph on i85 on my way tho charlotte, nc. I almost got killed. I took the van in to lake norman chrysler and they found nothing. When i got back home i took my van tho my local dealer nichols chrysler. They found nothing. I took it to an independent mechanic, nothing. The van kept during down and it was a life threatening situation. I got rid of the van and bought a new pacifica from nichols chrysler. Now i see that this van is shutting down just like the town & country did. My pacifica had not shut down on me tho date but there is a very dangerous situation that chrysler of not telling owners about. I took my pacifica in to nichols to be checked and just like the town and country they could find morning wrong. I do not want tho drive my new van anymore. It is too dangerous to my family and to others on the road. Please get chrysler to stop production until they figure this out. Something needs to be done immediately before someone gets killed.
Rear door and side doors open up while driving.van stalls and sputters when taking off.when driving and turning the wheel to the right or left the steering wheel vibrates. It does not feel like the wheel is rubbing in the wheel well.
We have had a few continuing problems since the original purchase of a 2017 chrysler pacifica braunability van.the car has had electrical issues and on 3 or 4 occasions has suddenly shut off or stopped working.one time may have been related to a car accident my husband was in.he collided with another car in 2018, immediately after the accident the car was not running, but he hadn't turned it off.it started back up again but this happened 2 or 3 times this year with different electrical features not working making the car inoperable at times.in addition, the air conditioning system has continuously been dysfunctional.we have had it to the dealership a few times for this problem.most recently it was fixed a couple months ago and it is again not working.
1- cruise control cancel is in the wrong place change it with the resume?2- headlight control should be on the other side as it can be changed by my knee?3- the alarm system doesn't recognize motorcycles and as such you start to stop watching your back?4- brake pedal is to small and i find myself missing it?5- the side mirrors do not go in and out automatically.
Since purchasing our pacifica, we have had nothing but issues that seem to not be getting resolved with chrysler besides continuously in the shop. We purchased the vehicle brand new so we would not have the hassle of an unreliable vehicle. The vehicle has left us stranded with less than 30,000 miles on it. While driving down the interstate, the back hatch came open. After pulling over to fix this, as i had kids in the car, the vehicle kept opening. The dealership explained that there was a recall and fixed the issue.chrysler was very difficult to work with through the first issue. The case manager said that i was exaggerated over the issues.we then had the automatic start/stop go out, this caused our display screen to freeze up as well to where we could not use our controls. At this time we again begin experiencing issues with the back hatch again. Upon contacting chrysler a new case number was given and we were once again sent to the dealership. Shortly after being in the shop, i dropped my child off at soccer practice. When i returned to my vehicle the whole system shut down and doors opened and would not close all electrical was shut down. The vehicle had to be towed and was in service department for a week. We were left with one vehicle trying to haul our 5 children around with work as well. Recently the 9-1-1 is stuck on and freezes the display screen, along with the driver passenger sliding door opening without command of the button. The vehicle is scheduled to be serviced....again. This has been an ongoing issue to the point we do not feel safe hauling our family but financially are unable to trade in, leaving us stuck with a hefty car payment and unreliable vehicle. We would not feel comfortable trading this car in for another family as well.
My 22 month old went out the front door while at a family party. He went to our parked car, pushed the button on the chrysler handle, went to the front seat, locked the car, and turn the car in the acc position which blew out hot air. The car was able to turn on because the keys were left in the car. He tried climbing in the back to push the button to open the door again but because the car was locked it wouldn't open. All he had to do to get in the car was push a button but once the car was locked it was impossible for him to figure out how to get out. Having such an easy way for a van door to slide open is a huge safety hazard for small children. I have a video of how easy it was for him to get into the car as well.
My van on numerous occasions will accelerate while i'm driving and i cannot get it to stop unless i pull over and shut off. On two separate occasions i was going down a hill and the van accelerated and then shutoff on its own.the acceleration noise was so loud. I glided down the rest of the hill and had to pull over and restart. I've been bringing it to dealer for this issue several times and nothing is being done. Saying they can't duplicate. There have been other issues also.
Intermittent uconnect functionality. Screen would go dark, navigation non responsive, random accessory controls non responsive, the chrysler help button & 911 button was non responsive.increased rpm at ideal, parked or at break.break fade & random lurching at traffic stops.after about 2 weeks complete break failure & all other electrical components observed failed.a phone call to chrysler on personnel phone resulted in chrysler sending a flatbed wrecker for transport to dealer service center in lebanon, ohio.fortunately it all happened 2 days before a trip over the smokey mountains, instead of while actually crossing the mountains.after repairs at lebanon, ohio chrysler.a vague description from service center that it was an electrical system failure & they replaced battery.all events listed above during the 2 weeks occurred during normal driving in town & on highway.
Your 2017 chrysler pacifica is a piece of crap. It stinks like crap because the air stinks when it comes out of the vents almost all the time. We already paid $75 to replace the filter. Less than 6 months later we're having this exact same issue. I see that it may be mold or something according to other complaints on your website. I am allergic to mold and it's tmaking me sick. I don't think we should have to fix it again and i want it fixed permanently. What do you plan on doing about this? i know that it's a well known problem that occurs often because i've seen complaints online about it.
Backup camera issue:when entering or exiting garage in reverse during daylight hours (or any area with a moderate change in lighting) the default camera view (top[360]& rear) is displayed. The rear camera does not adjust to the lower light contrast and the image displayed is all black, you cannot see a thing (see picture attached). This could lead to someone or something getting run over. A serious safety issue.
My concern is with chrysler's fcw system.the system does not work as described in their owner's manual both in city and highway driving.specifically it does not detect, no matter the selectable settings, that my vehicle is approaching a car ahead dangerously.the system is supposed to warn with sound, display, and brake nudge.according to chrysler, the system will only work as described if i am approaching the vehicle head unsafely with my foot still pressing the gas.however, even with my foot still pressing the gas peddle, the system will not respond with any of the warnings.i have reported my concern to the dealerand chrysler customer service.chrysler customer service and the dealer said that they cannot do anything about my complaint since there are no trouble service codes logged in the vehicle.the acc system works as described in the owner's manual. The fcw system uses many of the acc system without the auto braking feature.the fcw system should work, but it doesn't.the system in my vehicle is useless since it does not do what it is intended to do which is to mitigate a collision by alerting an inattentive driver.
The lane keep assistant (lanesense) system went offline and stated it needed service. Took to the dealer and they stated the lower front camera needed to be replaced. When the dealer was asked if the problem is common, they could not answer. This is the same part on every fiat chrysler of america vehicle with this feature. This system has the ability to take the control of the vehicle from the driver and direct the vehicle in the appropriate direction. If this item is functioning incorrectly, it has the potential to steer the vehicle into other vehicles and on coming traffic. This feature failed while the vehicle was in motion at near highway speeds (55 mph) in heavy traffic.
My van is constantly stalling... Weather its me taking off after a stop or driving through town my van is always jerking me around. I have taken it to the dealership multiple times but they have done nothing to fix the issue. Now my van wont start and multiple codes came on when trying to start my van. Something with my powersteering being locked, service electronic stabiliti control, service antilock break system, park brake temporarily unavailable and powersteering unavailable.
The power sliding side doors make a terrible grinding noise when opening & closing. We've owned the vehicle 4 days. First the right side door started in the morning, the same day in the afternoon the left side door started. The service dealer checked it and commented that the bearings might have broken in the upper tract. They made an appointment to repair. Also the bluetooth will not connect. It is very glitchy. It sometimes sees the phone, but it can not be used at all and the phone states to 'make sure nearby device is on, connection was lost'. The car bluetooth settings won't forget the device easily to retry. Two separate phone calls to uconnect service assistance and it still would not work even after two different 'soft resets' as directed by service. 4 different smartphones we're tried and even an ipod touch. All of which had no problem connecting to other bluetooth devices.both issues are scheduled to be repaired...frustrating issues for a brand new vehicle.
Purchased vehicle in august 2017 and have been experiencing problems since then. Grinding noise started to occur around 1000 miles. It would occur intermittently around surface street driving speeds. Sound appeared to come from driver side. Harder grinding noise occurred around 7000 miles intermittently, with it occurring both in cruise control and out of cruise control. Lurching forward when shifting gears also occurred around the 1000 mile mark. Was told this was "normal". But how can it be normal when the vehicle is brand new. Was told the softer grinding noise and louder grinding noise were both normal and result of power steering. However, i wasn't ever steering when the sounds occurred. Lastly, the biggest complaint is that the car stalled twice around 13,000 miles. Both times at the stop-light (thank god) and accelerating. First time the entire electrical component shut off. Placed the car into park and pushed the "start" button again. The second time the car would not accelerated, instead lurched forward as if we were being rear-ended, made a loud clunk noise and just stopped. Both times no accidents occurred thank god. Regardless, the safety of my family should not at this much risk when we purposely bought a brand new vehicle with all safety features.
The van jerks and and stalls when shifting gears (especially on low gears). It then suddenly surges.
I was driving when my car suddenly stopped and displayed a message to shift to start. My gear shift locked and i had to restart the car to drive.
My wife said that she was pulling into a parking spot and did not have her foot on the accelerator as she coasted into the spot. The car accelerated by itself she had to step hard on the brake to get it to stop before she hit another car. It was not a problem with a floor mat since they are snapped into place and do not come close to the pedals. I do see that similar problems have been reported on this type of vehicle with no satisfaction received. This incident is the 2nd time it has happened according to my wife. She does most of the driving around town.
This vehicle has stalled out and completely shut off while driving. No warning or anything just driving around 50mph and everything shuts off and steering locks up you cannot control the vehicle.then the screen pops up telling you to place in park while your still traveling 50mph. This has now happend 3 times. It happens the first time in may 2019 around 48,000 miles and now 2 time on july 8 2020 at 74,000 miles. I have read several articles online that this is happening to alot of these vehicles and there has been over 50 complaints but nothing has been done yet. This is a highly dangerous vehicle to drive in. Something must be done to project families for getting injury's. Luckily this has happened to me on smaller roads and not a highway yet! this can be deadly!
In a shopping center parking lot, rolling forward at 10 miles per hour. My foot was not on the brake or the accelerator. Suddenly, the car accelerated over 1 second up to about 20 miles per hour. The acceleration was so rapid and sudden that i thought that i had been rear-ended. The vehicle slowed when i applied the break. The car then did it several more times over a few days period. I have taken the vehicle to the dealer, and they say that the car's computer has generated multiple errors, but they are unable to interpret the errors. The vehicle has been at the dealer for a week, with no success in diagnosing the problem or the fix.
My new pacifica seems to have problems with the forward collision avoidance system.three times while driving at low speed with no car in front of me the car made a loud alarm and big red letters "brake!" appeared on my dash. This occurred at low speed on suburban roads (20-40 mph). It was startling.i could not figure out why this was happening.then i started getting a notice on my dash that would say "acc/fcw sensor is dirty and needs to be wiped off and that the "acc/fcw system was disabled".i thought at first that this was the problem however, this has continued intermittently even when the sensors are wiped off.finally, while travelling at high speed on the interstate, we were nearly in a collision only avoided by swerving into the next lane.although we almost hit the car in front of us, the pacifica had no reaction: no alarm, no "brake!" light, no braking, nothing.i took it into the dealer who said they could not reproduce the problem and therefore could not do anything for me.i showed them on their own forum that this was a known issue, but to no avail.i am very concerned about not having the safety features for which i paid.i am disgusted by the lack of concern from dick hannah chrysler in vancouver wa.
As i was exiting the parking garage, the trunk opened up while the car was being driven. There was a loud noise from the liftgate and the rear windshield was shattered, plus the wiper system broke.
Takara recall. I went to turn my vehical on and the screen wouldn't. I thought it could be screen off button but it wasn't. I then took my car into my local dealership and they told me the stereo is heating up to 180 degrees. Which is a safety hazard and should be happening in a year old car.
Back-up camera issue - when first starting the car, the rear view camera remains black (or very fuzzy) only reading "check entire surroundings." i've only had it happen after i first start the car in the morning, usually when it's dark outside. It's as if it isn't adjusting to the lighting outside. Either way, obviously i can use my mirrors, but there is a safety issue in that if it's installed, it should work properly.
The vehicle was purchase new 10/1/16 and has not been in any accidents.a few months after purchase, the vehicle will randomly forcefully buck or jerk during acceleration, sometimes from a stopped position, or while accelerating at low speeds, while turning or driving straight.i once thought i was hit from behind after accelerating from being stopped at a red light because it was that forceful, but i was not hit.another incident involved my young daughter who has juvenile rheumatoid arthritis and i believe the jerkiness aggravated her neck and upper back issues that she was going to physical therapy for.my auto insurance company opened a claim which i believe has been subsequently closed.after contacting the chrysler customer service case# 32926365 was opened.i voiced my concerns for the well-being of my young daughter as well as my elderly mother while driving in this car to both the chrysler customer service and the crystal dealership.i have 5 separate invoices from the dealership documenting my attempt to have the dealership, crystal in brooksville, fl, (352) 597-1265, repair the problem.my customer # is 68029 and these invoices are as follows:inv# 588194 dated 5/18/17 with mileage 15143, inv# 592369 dated 8/17/17 with mileage 20275, inv# 596082 dated 11/3/17 with mileage 23572, inv# 597362 dated 12/4/17 with mileage 24545 & inv# 50047 dated 12/14/17 - 12/22/17 with mileage 25056.no repair has been made correcting this issue and it is still ongoing.i believe and understand that chrysler was aware of this issue with the pacificas prior to selling me my vehicle on 10/1/16 and i was not informed of it.had i been informed of this issue, i would not have purchased it.i believe a new transmission in the 2017 pacifica is possibly the problem, but am not sure since the dealership repeatedly denies being able to duplicate the problem.
In july i took my vehicle in for down shifting issues and the couldn't find a problem when running a system check. Problem continued and 2 weeks ago took it in again for shifting issues. Now experience suspension popping a noisy sound. I'm tired of having a brand new vehicle with under 30,000 miles having so many problems. What is the solution?
When moving from very light to very dark, or very dark to very light, the cameras on the car turn black, making it impossible to see anything. There could be a person behind you and you'd have no idea. Incredibly dangerous.
Transmission feels like it is stalling and or pulsating.
Two issues. Vehicle randomly hard shifts. Sliding passenger doors will re open after closing
The backup sensors suddenly stopped working. As soon as i noticed i went into the settings to check that the sensors were not accidentally turned off, they were still checked as on and active. I backed up several more times coming with an inch of my garage wall and still no sensors/noise/alert or brakes automatically being activated. I took it to the dealership and they corrected the issue. That was 8-10 weeks ago and then today backing my car out of the garage my husband almost hit his own car because the backup sensors failed to work. I checked the settings and once again, the sensors are checked and supposed to be working.
Three separate but related incidents: (1) when driving down a neighborhood street at under 30 mph the van suddenly lost the ability to go forward. Pushing the gas pedal to the floor resulted in nothing. Since the van was going uphill, it began to decelerate at a slow pace. After a few seconds, the van regained the ability to move forward normally. (2) the van was stopped waiting to turn left. Upon pressing the gas forward and moving out into traffic, the van lost it's ability to move forward about halfway through the turn. In addition, a "thud" could be felt that felt like the van had been hit from behind. However, nothing hit the van. The loss of acceleration exposed to oncoming traffic. In 3 to 5 seconds, the van regained normal ability. (3) when driving down a busy street in traffic at around 20mph, the van lost the ability to move forward and a "thud" was felt as if the van had been hit. Again, it hadn't been hit. After 3-5 seconds, the van regained the ability to drive forward. Our suspicion of the cause has been the transmission. This is due to the "thud" feeling and the loss of moving forward. However, on two separate trips to the dealer, the cause has been diagnosed as "abs module in plant mode". The abs module has been replaced but it does not fix the problem. It does not feel like the van is trying to brake on its own as the deceleration in speed is extremely gradual. Rather, it feels like a loss of ability to propel/accelerate forward. The van is extremely unsafe to drive as you never know when you will lose the ability to move forward (and thus out of harm's way). These three incidents have occured in less than 150 miles of driving over the past 3 weeks ending 5/30/2018.
The rear lift gate locking mechanism failed while driving causing the lift gate to open in traffic. There is no manual lock or release for the lift gate.
I have had multiple electrical problems with my 2017 pacifica that began roughly one year into my 39 month lease (currently 22 months in). The auto start/stop indicator and a message saying the hood is open when it's not repeatedly shows on the dash when driving and when stationary. These issues were supposedly "fixed" twice now with a third appointment in a few weeks (takes forever to get in to the dealer and i'm fed up with having to rent a vehicle while the dealer "fixes" the problem). Also, the car has stalled at least 10 times in the past year, most recently yesterday, which requires me to shift to park and restart the vehicle. This too was supposedly "fixed" each time the dealer had it in the service dept. I was very lucky that the car was sitting idle at a red light or stop sign during each of these occurrences. I would hate to think of what could happen if i was driving at any rate of speed and the vehicle stalled.additionally, the battery indicator has come on twice now in the past two days, which suggests the battery isn't charging right. However, i checked the battery via the vehicle information section on the dash and the battery is running appropriately. I will continue to monitor that as well and have the dealer check it at the appointment in a few weeks. With all of that being said, these problems should not be occurring in a vehicle that is not even two years old! these are safety concerns that have the potential to cause serious harm to the driver/passenger of the pacifica as well as innocent bystanders. It is noteworthy that i currently have 21k miles on the vehicle. These issues began around the 12k mile mark.
This car has had multiple stalls, whereas when driving, the engine will shut down and steering be affected.this has happened in the middle of an intersection with my children in the car.there are no warning signs that this will happen, the car just suddenly becomes inoperable.you have to place in park for 30 seconds and then restart the car.this car is extremely dangerous to drive.the diagnostic is a fuel pressure sensor, but further research indicates this is a widespread problem that chrysler may be aware of. ..updated 10/25/17
On multiple occasions after starting the ignition, the gear unexpectedlyslipped from park (stationary position) to reverse after starting the ignition.most recently on christmas day this occurred with my daughter and 4 month old granddaughter in the car resulting in rear collision and damage to the body of the vehilcle.insurance claim is currently in progress.
Many other drivers complaining about same issue:1. Driving at low speed (10mph or less) transmission does a hard shift as if it was trying to engage 2nd or 3rd shift. Car does a huge bump when the shift is engaged.2. At high speed (65mph ~) is possible to hear a rattling noise coming from left side panel / drivers side.this is very concerning for us. Already have dealer check the vehicle but they always say they could not reproduce the issue.this is happening since the very first recall for this car. Before the first recall, no issue.
My wife was driving this van with two kids when the van stalled while turning.an extremely dangerous situation.
While driving with my family, including three small children, the vehicle shut itself off. No electrical, power steering, power brakes or engine. I was able to get it started again after coming to a stop. Afterwards the screen said that the start/stop system was disabled.
I have recently been notified of a recall number u64.there is another one, u50, which is pending and i have not been notified yet. Additionally, i have experienced while driving that the chrysler pacifica jerks when i am driving approximately 35 mph and or highway speed. I am concern that this chrysler pacifica 2017 is starting having problems in such an early stage.
Infotainment screen freezes and/or jumps around and will not let the user change temperature controls, adjust radio functions, allow hands-free calls, or accept any inputs at all. This creates a distracting and extremely frustrating experience with absolutely no way to control the system.this issue has been present since purchasing the vehicle in march2017. Even after notifying fca about the issue through the dealer, uconnect web customer service portal, and chrysler cares contacts it is still unresolved. A software update releases in late sept 2017 failed to correct the issue.
Stalling stop/start feature
Its new pacifica van with safety package. It stopped suddenly in the middle of the road as if parking break is applied, it showed a number of warnings including parking break malfunction, transmission issue, traction control issue. I put flashers on, tried to stop and start the vehicle , it did not not allow me to change gears to drive. It is very dangerous if the same issue happens on a highway , this can cause serious collision, more dangerous for a mini van carrying family
Navigation system locked up in traffic and caused a distractioncontacted fiat chrysler uconnect was told that a update was needed and neither they or dealer could affect the updatetthe specialist at uconnect was kym phone 8008266632 ext 3024871 case 68253619
Transmission - when traveling at a low speed as in traffic, accelerating from a red light/stop sign ' when the van is shifting from 1st or 2nd to higher gear, the car jerks and sometimes makes a noise. Often times it feels as if the car has been rear ended from behind.
While driving the vehicle at between 25 and 30 mph, the front passenger window went down by itself.about 4 minutes later at the same speed the vehicle shut off completely by itself.i was able to steer it into a parking lot and into a parking space.all power was lost when it shut down and even though it was in drive while i was gliding into the parking space, it was as if the vehicle was in neutral.no power steering, so very hard to steer it.after the vehicle stopped completely, the vehicle locked in place.i put the vehicle in park, instructions came up on the dash that said to press brake and start vehicle.i was able to restart it and continue on my drive.this is not the first time the front passenger window has gone down by itself, but it is the first time the vehicle has completely shut down.
Safety equipment unreliable and dangerous. Cannot see with back up camera in rain, bright sunshine, or any glare.will run over things this weather.forward and side cameras are as unreliable, but real problem us in backing up van. Cannot see below tailgate window height. Also, proximity warning units on front and rear bumpers change activated distances regularly, and some work sporadically.i learned not to use them but again, as tear camera useless, this is a very serious risk.
I noticed that my vehicle periodically but sporadically stalls at time while i am driving. Sometimes it happens as i progress forward from a stop ( atop sign or stop light), but sometimes it stalls while i am in traffic. I am yet to notice any stalling while on the highway. I brought my vehicle to be services and it was recommended that i upgrade my gasoline. The problem is more frequent not than it was before.
Turning on your air conditioner to maximum often may cause bacteria growth due to the excess water that is dripping in your unit's true that in high humidity environments that mold can build on evaporator coils and cause an odor, especially if the van sits for a couple of days between drives. I make it a practice of turning off the a/c the last few blocks on the way home to blow some warm air through there to dry it out a little in the summer. Nonetheless, it is also possible that you have a different problem, especially if one of the smells you detected was "vinegar." i wonder if maybe a small animal/rodent found their way into your system and got stuck and has since expired? if the smell is only there when you first turn it on and then dissipates, then that seems a lot like a common mold growth scenario. If it persists, it is possible that you have a bigger issue.
Vehicle unexpectantly stalled while in motion.
Uconnect app 'travel link' displays pop-up weather alerts while driving. Alerts do not automatically go away and block navigation screen. Must click ok or red x to close. Very distracting while driving. Need uconnect option to disable weather alerts.
Leased a new pacifica a few months ago. Around the end of february the vehicle stalled while parked. Then while starting up the vehicle in march the vehicle information system screen shut off for no reason, this included sensors, back up cameras , nav , climate, radio etc.
After following given instructions my radio uconnect system has become nonfunctional..i have been told by the manufacturer i have to wait for an update or a fix. It has been almost 2 weeks already... ..updated 10/25/17 updated 10/30/2017
We have had to replace all spark plugs and all ignition coils as because the vehicle just breaks downs suddenly cause lights to come on and be flashing while shaking very violently and not shifting correctly. This is usually following the issues we have with the transmission stalling and hard shifting forward more often than usual.it is underivable in this condition and requires a tow to the shop. We are told this is normal maintenance but starting at 6,000 miles hardly seems normal. Spark plugs shouldn't even need replaced until at least 100,000 miles let alone any sort of coil.
Vehicle shut off while driving down the road. Happened twice since owning the vehicle 7/15/17 & 9/9/17. Vehicle dashboard said "stop and shift to park". We took to dealership and they said they couldn't replicate program.
Vehicle was being driven on city streets less then 30 mph and engine and vehicle management system shut down causing no ability to steer vehicle safely. Vehicle came to a stop, needed to be turned to the off position and restarted after attempting a few times. The vehicle then was able to drive on.
When just starting to drive from a stopped position the car will make a lurch and there is usually a noise with that lurch. This occurs wherever and often when just starting to drive from a stopped position.
My vehicle has been stalling and till now chrysler has not provided any update although a recall notice has been issued.i called fca and they said they are not aware of the recall.it appears that they are not taking the recall issued by the government seriously.
When driving at various speeds car will stall and then slam into gear and it feels like you have been hit from behind - have had the recall done that was to fix this problem but it is happening again now with more frequency.very scary when it occurs.
The battery won't stay charged.i have replace my battery last year
While driving on a city street at about 35mph the engine stalled .the dashboard alarm was beeping and "d" was flashing.i was able to pull over and stop and the dash displayed the message - put in "p" to start engine -.car did not start the first time i tried, the second time it started.thankful this dangerous incident did not occur while in heavy traffic or on a interstate....updated 10/30/17 updated 11/06/2017
Transmission shifts very hard coming out of first. Sometimes when the transmission shifts hard it throws a emergency brake, which causes the vehicle to stop. No matter at a 20 mph or 50mph. Not a safe vehicle for a family. Sliding doors will lock up at times and will not open or shut. Also, the navigation screen rather it's the radio, nav, air shuts completely down/freezes up along with the tvs at times.
Car was moving. Engine shut off. Rolled 20 feet. Engine them restarted. Stop/start function not working properly.went to the dealer, their solution to the problem was to stop using the auto start/stop function.
My van will jerk, violently, while i'm trying to accelerate. When i say "violently," i mean when it jerks, it feels like i've been rear-ended. It happens when i come to a complete stop and then try to accelerate. It happens when i'm driving under twenty miles an hour and then try to accelerate. It happened so violently, a while back, that the van seemed to stall and i was almost rear-ended, by a pick-up truck, when i pulled out onto a highway. This prompted me to take it to the shop on october 29th. They kept it until november 2nd. They updated the computer's program and said that seemed to fix the issue. However, it is now jerking again. It happened twice, yesterday, as i was turning and then tried to accelerate. It then happened once, today, as i was driving under 20 miles an hour and tried to accelerate, while pulling out of a school's drive. Today, it also started to have a vibration-type feel, while driving, under 20 miles an hour, on a straight way, while trying to accelerate, and then it didn't want to accelerate, at all, after i came to a complete stop, at a red light, and tried to accelerate, as the light turned green. I have a an appointment, at 9:00 am, next monday (11-19-18), where they're wanting me to drive them around in order to try to get these same issues to happen, while they're in the van, with me. There is no rhyme or reason as to when these incidents happen and i'm not certain i will be able to get them to happen while the technicians are in the van, with me. Meanwhile, i'm driving around worried about getting hit, from behind, if/when my van violently jerks or decides to stall. This is my family vehicle. I drive my 10 and 7 year old sons in this. As of right now, they ride in the middle seats, as i'm fearful of being rear-ended and don't want them in the third-row back seat.
We have had multiple issues with our 2017 chrysler pacifica. The first issue is when we accelerate between 10 and 20 mph our vehicle revs up and jerks really bad. Literally feels like you have been rear ended. It is like the gear is slipping or it can't find the next year to go into. Another issue we are having is with the drivers side sliding door. I usually have to try to shut it multiple times for it to stay shut. On multiple occasions i have had to hit the button 3-4 times for it to stop popping back open. The last issue is our start/stop feature. It has completely stopped working and it shows a code on the dash. These are all issues we have been dealing with for months.
While vehicle is both stationary and moving the shift selector or dial turns off. You cannot see what gear you are in when this happens. The vehicle has turned off while in motion! the tie rods on this vehicle broke at less than 20k miles. The vehicle has had multiple recalls which have been fixed but continues to have intermittent electrical issues. All of these have been reported to chrysler.
The park assist stopped working and the vehicle was brought in to be assessed. I called to check on the vehicle and was told an update needed to be performed to resolve the problem. Chrysler has identified this as a issue and added/updated a technical bulletin for a potential resolution of the problem; this is a $185 problem pretax. The park assist feature is only accessible at speeds below 8~10 mph as it is designed to detect available parking spots for parallel or perpendicular parking and auto parks the vehicle, while the driver is still responsible for controlling the accelerator and brake.this problem is known by chrysler and a recall has failed to be distributed to customers; although, not a safety concern customers payed for this feature and it should not stop working due to a software update. Further more software updates for this feature should be part of the cost of purchasing the feature and the park assist feature should still operate as the system is not in communication with a network. Thank you for your time and support, have a good day.
The first time i drove the vehicle it almost stalled making a left into oncoming traffic. The auto start stop was shut down by me at the next intersection. Then the start stop light came on the warning system display.i have had problems with the auto start stop system from first day of ownership and has been to the dealer 4 times with about 350 miles on it.another time the vehicle had to be towed to the dealer as it would not start at all and the dash said service shifter. I have asked the dealer to replace the car and they said they will ask chrysler, as i bought it for my wife and she is afraid to drive it. It is the touring l model.i have had two different loaner pacificas without auto start stop, with no issues. I requested the regional representative call me about this safety issue on a survey form but no response.
Chrysler dealership is apparently claiming to make repair for the sudden stalling recall, without doing the work.on mopar.com it shows i had an update for this on jan 11, 2018. I had an appointment for an oil change that day, but i canceled it and haven't been in since.there is no way they updated my van then or later, since the vehicle wasn't there.yet nhtsa shows no open recalls on my vehicle,and mopar shows the recall work done on a day that is impossible.
Minivan was at a stoplight and turned off without warnings. This just happened 30 mins ago.vehicle asked to be put in park and hit brake to start engine. Engine started parked at nearest parking lot and called dealer. Dealer 2 miles away no codes came up on scan that was done...updated 11/07/17 updated 11/09/2017
Right sliding door does not close on own.it stalls out and has to be manually closed.this problem started in october 2017 and continues to the present.
Purchased 2017 chrysler pacifica brand new with factory tow package option able to tow up to 3,600 lbs. Per chrysler.apparently the van can'ttow 3,200 lb. Trailer safely unless the van can control the trailer brakes, which it can not do because chrysler failed to supply wiring under the dash for a trailer brake controller to be connected in the 2017 models.it appears everyone with a 2017 pacifcia with factory tow package are towing trailers unsafely because the van can not stop safely with a 2,000 lb. Trailer in tow let alone a 3,500 lb. Trailer.i filed a complaint with the dealer (ziegler chrysler in downers grove, il) and the bbb id #14203031.with the help of the bbb, chrysler responded stating it was a sales issue and to take it up with the dealer.after going back & forth with dealer and chrysler corp., dealer (sales mgr. Phil) now says its a manufacture problem and chrysler says it can tow 3,600 lbs. It appears chrysler corrected the problem for the 2018 and newer models but not the 2017 models. It seems chrysler is claiming and advertising it can tow 3,600 lbs. But that seemstotally false for 2017 models.however, ifnhtsa feels its safe for the 2017 pacifica with tow package to tow the advertised weight without operating the trailer brakes then i won't be concerned.thanks for your time in this serious matter.
The fcw doesn't seem to work all the time. The two years that i have owned it it has only activated maybe three times. But what i'm concerned about is the two times i really needed it it worked just the opposite it gave me no brakes and no warning and i had to turn onto the side of the road going around cars and when i replied the brakes they worked. Luckily i avoided a crash and there were no obstacles on the side of the road. I have had it in twice for recalls and told them about it, nothing. Since it just happened a second time i'm taking it to another dealer i have no confidence in a solution.tho. This van has about 46 minor non safety related problems.also. I had just turned off the freeway and the brakes took the cruise off but when i approached the stopped cars there was no brakes.and no warning to brake.and no car applied braking as required by the fcw system.as it is supposed to stop you.
Vehicle stalled multiple times at low speeds and the dealer has no fix for it.i don't want to drive the vehicle and prefer if chrysler buys it back.attached are some pictures i took of the message it displayed when stalled
The van shifts very hard and jerks forward when accelerating from a stop at either a stop sign or red light.the hard shift and jerking forward has almost caused me to rear end the vehicle in front a couple of times now.
While turning into a parking lot the vehicle stalled out
My entire car vibrates like shaking and auto shutoff sign that we use while red light comes ups / engine light comes ups. I have to park my car on the side turn off for 2 minutes and turn on back to get back to normal. I believe if i don't do that i might hit with the other car as car vibrates and not controllable. It happened almost 10 times & dealer just ignores as i am making this up.
I was hit head-on by a driver travelling in the opposite lane who went over a median on a 45 mph city street. I had a split second to start braking but the other driver did not even attempt to stop. None of the airbags in the van deployed. I was injured and the van had extensive front end damage.
When accelerating the vehicle often stalls or jerks or does not accelerate as untended.this occurs on freeways and also while turning or accelerating from a complete stop.
The vehicle stalls when stopping on city street.
Van stalls and jerks
I was driving and was turning into my driveway and my van completely shut off and i had nothing. I had a message on my dash that said to put my vehicle in park. I did that then i attempted to start my van again cause i had not pulled completely in the driveway yet. I had a 1/2 tank of gas also and had no warning lights come on. It was like i completely lost everything and the van just shut off. I did contact the local chrysler and they could not find anything wrong or get the van to duplicate the problem. They had told me i was fine to drive and if it happened again to let them know. My van only had about 16000 miles on it at the time.
The transmission gets stuck in gear and hits a certain mph and then drops even while pressing the gas. Most commonly happens at 15mph and around 45-50mph.then suddenly it lurches into the next gear throwing the car forwards and revving up the mph. The doors open and close randomly. The dvd screens don't work consistently and the keys have to be registered to the car frequently bc they lose their connection.
We have had multiple problems with this van and it's only two years old and when i say multiple it's seven and now eight with the air conditioner blowing hot air. This seems to be a problem with this van from my reading. Now i have been a loyal chrysler owner and dodge pickup owner since 1990 but this kind of makes me want to switch to another make. A loyal owner for years (xxxx)parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Wife was driving the vehicle and it shut off while approaching an intersection.vehicle shut down, gave warning that it must be in park before restarting.
I just purchased this vehicle on 05/18/2019. Twice it has stalled out. One time i was at a stop light, the "start/stop" service light came on and it completely died. The second time we where accelerating at an incline and it started to jerk really bad as if it was missing the gears. Then the same service light came on and it stalled again. We pulled over and turned it off for a while. Once we started it operated okay again. I have been doing some research and it sounds like this is happening to many of these vehicle. My biggest concern is that it is going to happen in the middle of an intersection and cause an accident. This vehicle has everything i was looking for but i am now terrified to drive it with my family.it has been taken in to be serviced but because there are no error codes stored i am being told there is nothing they can do unless it happens again. Hopefully, the next time it happens, we aren't in a more dangerous situation.
This is my 3rd problem to be reported to nhtsa on this 2017 chrysler pacifica.the "l" gear should typically slow down the vehicle when engaged, especially going downhill, so that you can use the transmission to slow the car down and use less braking.on a recent trip on i-5 the grapevine, i used the l gear to attempt to slow down the vehicle on a steep and long descent.instead of slowing the vehicle down immediately upon switching to l, the vehicle actually sped up 10 to 15 mph initially before it starts to slow down the car, creating a very dangerous situation especially when vehicles in front of me were slowing down too on the descent.i took it to the dealer, and they actually replaced the tcm because of another dangerous problem (see complaint 11405469, march 2021) with the vehicle.i have tried the "l" gear again after, and it still does the same thing.the dealer says they cannot replicate the problem because there is no downhill where they can test for this problem.
Brand new... Owned less than a month... 750 miles...we live at the top of a very steep hill with a sharp curve at the bottom. I reversed out of my driveway onto the street and shifted the van into drive. I felt the car go into gear and i started rolling down the hill, as it's a steep incline you pick up speed quickly. As the van gained speed down the hill something felt "wrong" and i suddenly realized i wasn't in full control of the vehicle. With the sharp curve quickly approaching i stomped the brake and brought the van to a stop. I put the van in park at the bottom of the hill and tried understand what was going on. I put the van back in drive, felt it go into gear but when i tried to accelerate nothing happened. Put in it reverse, felt it go into gear and it started to go backwards a little herky jerky but when i pressed the accelerator nothing happened. I had to put it back in park, turn it off and then restart it before it i could drive it back up to my house. I took it to the dealership the next morning. Turns out it was the day after the dealer received notice of the recall. I was told my vin number fell under the recall, my pcm needed new software and they couldn't do anything until chrysler provided the fix which wasn't expected until april and they couldn't even sell the ones on the lot. Call chrysler! i have called chrysler almost everyday for the last 2 weeks and all i get is a "sorry but i can't do anything, waiting to hear from the regional supervisor". I live in atlanta and if that happened on i-285 (5-6 lanes) you would be roadkill! there is absolutely no way in hell you could stop the car, put it in park, stop the engine and then restart safely. At this point it's a $32k rolling death trap that chrysler won't/can't deal with... 100% unsafe for my wife and 3 kids!
The cruise control is not maintaining a fixed speed on downhills and that causes the vehicle to highly accelerate to a deficit speed of around 20 mph more than the fixed speed selected. This could lead to deadly accidents and need to be fixed as soon as possible by a tag of safety alert. This is happening to me since i purchased the car and i went to dealership to tell them about it, but they didn't like to listen and/or to escalate the issue to manufacturer. Nhtsa is my last resort to report this.
The contact owns a 2017 chrysler pacifica touring. While attempting to accelerate from a stop, the vehicle failed to accelerate. The throttle and service engine warning indicators illuminated. The contact also mentioned that the vehicle would stall in the middle of the roadway with the same indicators illuminated. The contact would have to pull the vehicle over, turn the engine off, and attempt to exit the vehicle due to a message that read "key fob not detected". The contact stated that this was a handicap adaptive vehicle, so she would have to open the ramp door to exit the vehicle in traffic. When the contact re-entered the vehicle, she had to depress the brake pedal to restart the vehicle to operate it correctly. The vehicle was taken to mobility works, the independent mechanic that made the adaptation to the vehicle, but the failure was unable to be diagnosed. The vehicle was not taken to a dealer for diagnostic testing or repairs. The contact visited reedman toll auto world (1700 east lincoln highway #101, langhorne, pa 19047, (877) 702-7807) and was informed that mobility works would need to diagnose the failure since they performed the adaptive work. The manufacturer was not made aware of the failure. The failure mileage was approximately 200.
When accelerating the vehicle often stalls or jerks or does not accelerate as untended.this occurs on freeways and also while turning or accelerating from a complete stop.
At 10mph decelerating to stop light. Engine shutoff. On restart error message appeared _service shifter. No lights on shifter designating gear in usewas able to return to chrysler service. Replacing shifter.previously there have been instances when doors opened while car was at 30 mph. That was corrected with new locking computer. Several times the transmission would not shift into drive when car was started. Ignition had to be switched off then on a couple of times before the shifter would work properly.the parking brake would not disengage when car started and brake control button was presseed. Ignition had to be cycled couple of times .not shifting into drive and failure to disengage brake occurred together frequently but not every timeon downhill roads in cruise control at 45 to 55 mph , transmissiondown shifts so rpm would exceed 3000 and did not immediately upshift when road became flat . Rpm would remain above 3000 for several seconds then return to 1500 rpm. This is a very recent new action. There a disturbing thunk sound and hard jerk when transmission shifts under load at approximately 40 to 50 mph
While operating the vehicle - car unexpectedly accelerated! i quickly reacted and brought a car to a complete stop. Gas pedal broke off. Police and auto-insurer were notified. Police officer stated that broken gas pedal while driving = severe manufacturing defect; and that i am very lucky to come out alive. No one wants to bother with the repair ' now returning this defective product to a loan-lender requesting terminate lease due to a car defect.leasing agent'notified, doesn't respond.dealership'refused to accept, each time i call ' requests to deal with manufacturer.chrysler ' manufacturer-was notified; case was opened = in 2 hrs-matter escalated to the highest department supposedly, and that i would be contacted. My numerous and continues attempts for 2 months = customer care said repeatedly that, as to my particular case, they are instructed to only take my messages; would not transfer to any of the supervisors and declined providing any info. I've been repeatedly told that my case is with a special investigation unit; as i must wait for their call. At each call i'm denied any information or help as to that special investigation unit's address, name of the department, last name of the assigned agent, his title, phone number, contact info, everything literally. Lately, they've been simply hanging up on me. One time one rep said that legal department is holding the process. They reconfirmed-all my messages were delivered and accepted by my assigned case manager, who called our home once - may 9th w/out leaving a message. When i called displayed 586-274-8000 as chrystler grp, it said 'old chrysler non-working number'. Auto-insurer requires full coverage regardless of a defect. Auto-policy adjuster ' can not repair for it's manufacturing defect. Loan-lender demands payments, knows defect, says 'doesn't care' and not helping to get through to chrysler.
On thursday feb. 15, 2018in harlingen, txi entered the expresswaythen planned toimmediately get off as this bypasses a twisty frontage road.when we(my wife and another couple)got to the top of the ramp and on the exit lane, we could see that down the expressway there was an accident and all three lanes were filled with stopped traffic.as we approached the exit, the car suddenly started to accelerate at a rapid rate.i applied the brake and it would not work.i tried several times to try to stop the car, but couldn't.itcontinued to rapidly accelerate.we went from 20 mph to very fast in a matter of feet.we had nowhere to go.we hit a tan car on the left back side which in turn flipped our car.it rolled several times then came to a stop on its left side up against the cement barrier.the car filled with a toxic smoke.it turned out to be what was in the air bags.we could hear people outside trying to break the windshield to get us out, but it wouldn't break.several men reached up and held the door open which was on top now.they reached in and pulled my wife out.she was ok. The men opened the back hatch and got the rest out that way. We were taken to the hospital by ambulance.i refused treatment as i was fine.my wife was in a head brace as she said my neck was a bit sore.it turned out that she had a cervical strain and some bruising on her leg, arm and stomach.our friend had some chest contusions, but was ok.his wife however, was in a lot of pain.her stomach was swelling and she had bruising from the seat belt.she also had a compressed # l12 vertebrae.she was admitted and spent the night in the icu.the next day her husbandsaid she was still in a lot of pain, but was out of the icu.she was released from the hospital wed. Feb. 21, 2018 to await placement in a rehab hospital. *ln
I took my vehicle in for an oil change and work up on september 19, 2019.i was reporting rough transmission when switching gears but other than that everything was fine.they ran updates on my cruise control and the like and off we went.the following day i was driving in a flat area out of state with my cruise control set at 70.i was pulled over for a speeding ticket where the deputy reported i was going not 70 but 84 mph!!in the course of the 13 hour drive we noticed that the transmission was still rough and the engine was revving for no apparent reason.upon returning home, on september 24th, i was taking my daughter to a doctors appointment where i was again stopped for speeding.the trooper said i was going 55 in a 45 when i again had my cruise control set.i am now thinking the first ticket was a warning and not a fluke so i parked my van until my husband was able to follow me home to make sure everything was working properly.on the drive home, again a level surface, i had the cruise control set and noticed the van had accelerated to 55 mph!i have caught it on one other occasion at 10-12 mph over where the cruise was set and managed to get a picture of the dash were it can clearly be seen the engine is revving and the cruise control does not match the speedometer.
Yesterday morning my battery voltage while driving was fluctuating to low erratically.when i tried to make left turn the battery voltage immediately dropped down drastically to point or cutoff and nearly caused a collision.it then jumped back up to 14.4v and held that consistently.a few hours later it dropped down while driving.the dashboard didn't have any lights lit and the battery strength was fine other than the erratic fluctuations.i googled and saw there was a recall for this issue on my vehicle type and year. Phone dealership to tell them my car was unsafe and performed erratically because of battery issue. Despite the article from may 2019 pertaining to this same exact issue, they said i didn't have a recall on my car. I did research and it showed the stalling i've experienced was due to battery connector issues. This morning i got into my vehicle just fine.turned on car and immediately the battery voltage gauge on dash was erratically fluctuating non stop forn10 mins and the car was sounding like it was shutting on and off on its own. The dash lit up and now a icon for emergency steering pops up and stays lit. All of this relates to the mandatory recall article in may 2019 but the dealership says otherwise.not feeling like dealer is being honest and has best interest of my safety. I attached pic in upper left corner of the emergency steering icon that stayed on as well as shows my battery charge as fine at that moment but was erratically fluctuating when i took the pic this morning
This is my second, possibly third time reporting a significant problem with this van.i have lost power while trying to accelerate multiple times.today i lost power while accelerating, the vehicle revved and rpm went up to about 6000, no power was going to the engine and i was unable to accelerate, then full power went to engine and the van lunged forward and gained speed.the acc cruise control light also went on.i did not lose power steering and i am not sure if the engine turned off.due to so many problems occurring while driving, i frequently record my drives- i was able to capture this on video.the video only shows my dash and does not do it justice, but shows the rpm, vehicle speed slowing, and then accelerating.i have a few more videos with similar problems, but this is one of the few that i was able to capture.my children are afraid of riding in this car, we have has issue after issue and simply want to be safe while driving.
The contact owns a 2017 chrysler pacifica. While reversing, the vehicle spontaneously accelerated and crashed into another vehicle. In turn, the other vehicle crashed into two additional vehicles. There were no warning indicators illuminated. The air bags did not deploy. There were no injuries and a police report was filed. The vehicle was taken to an independent mechanic, but the cause of the failure was not determined. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 12,496.
Multiple times our 2017 chrysler pacifica has revved up, then stalled. The screen tells the driver to put the car in park. I did, then was able to put it in drive again. Sometimes it completely stalls, other times the rpm increases then the car decelerates and i cannot drive over 20 mph. This has happened while driving slowly at an intersection as well as driving on a highway.
Car's go from 60 mph at the crest of a hill to 70 mph with the cruise contrl set at 60 mph
The contact leased a 2017 chrysler pacifica. The contact stated that the accelerator pedal was stuck several times when applied, and the brakes failed to respond when the pedal was depressed. The contact applied the brakes with force and the vehicle surged forward. While attempting to coast over to the shoulder of the road, the vehicle swiped a metal pole. The front passenger side tire was impacted due to the failure. There were no injuries and a police report was not filed. The vehicle was taken to the dealer for diagnostic testing. The manufacturer sent a technician to inspect the vehicle, but they were unable to provide a solution. The vehicle was not repaired. The approximate failure mileage was 738.
The option to stop engine at a light or stop sign does not work at least 1/2 of the time. The engine revs up and wants to push us into traffic.
I was turning at an intersection and my pacifica stalled and would not go until i slammed on the gas because a car was coming and i almost got hit. It's very unsafe for my kids to be in the van if it's going to stall when turning.
This happened on 2 different occasions. On one occasion we were stopping on a red light and when we wanted to accelerate again on a green light the vehicle stalled and engine was about to turn off but did not. On another occasion the vehicle accelerated ok but shortly after it started stalling for few seconds and decelerated significantly before gaining speed again. It took more than 5 seconds to gain speed and accelerate again.
When accelerating the van jerks then picks up more speed. Sometimes when pressing the gas pedal from park it takes a while to start moving. The shifter gets suck and the doesnt get off the emergency brake.
On long trips (generally greater than1 hour) the acc/fcw (adaptive cruise control/front collision warning system) system fails intermittantly (with or without the cruise actually being active) and the dash displays "acc/fcw unavailable service required".once having failed, the system cannot be reset while continuing to drive, but turning the engine off and restarting will reset it.losing these system presents a safety hazard as the fcw is not only a warning system but can actually stop the car in an emergency setting.losing the acc (adaptive cruise control) actually means losing all cruise control, which is not only annoying but can easily lead to exceeding speed limits and/or constantly checking the speedometer setting resulting in reduced driver situational awareness.the biggest problem is that the failure throws no codes that code readers at autozone or chrysler can see and chrysler service says there is no fix without a code.inability to diagnose and fix this important enhanced safety system is a safety failure at chrysler.note that the failure has occurred in a variety of situations--day/night/sun/rain/cloud/snow/dirty/clean/fast/slow.
On 4 occasions i lost ability to accelerate. I push on the gas and the car won't go. It just stops or stalls. The power is on but car won't go. I seem to lose some power steering. Twice this was while making a left turn with traffic coming toward me on a busy street. I was stalled in the middle of the road . Finally the van began to work again and shot me forward abruptly.today 11/27/17 i brought it to chrysler dealership. They are telling me a software update will fix it but i'm skeptical and afraid to drive it.
We have had this van for a year and it's only got 6800 miles on it.during the last few months i have noted while using the cruise control that it will accelerate from the set point without being reset and it does it as if i had set it much higher. It shifts down and accelerates moderately hard.i note the current recall that the cc cannot be canceled and i can cancel this unwarranted acceleration without a problem. I will also take the van in for the current recall, just in case.this acceleration problem just came up in the last couple of months and has happened a total of about 4 times now.
On 11-15-17 my wife was driving our 2017 pacifica, when she was parking(pulling in) it suddenly accelerated and hit a pole. I had thedealership do a scan code and there were no error codes. I just want tolet you know in case there are others reporting the same problem.
When passing a farm tractor car went in to the passing gear and then there was no accelartion would not shift into any gear could not shut car off after awhile side doors wouldn't open after about 2 hours car finally started and went back to normal
2017 chrysler pacifica. Consumer writes in regards to unintended acceleration resulting in more than $4,000 in repairs. *ldthe consumer stated the manufacturer was notified, but could not duplicate the failures.
While on cruise control going down some hills the vehicle accelerates to downshift and then slowly comes back down and then jerks into set cruise speed. Have had it where i could not turn the cruise off when the button was pressed. It can be scary, it should not accelerate to slow down. Took it to the dealer but they said there was no fix unless enough people complained about it to chrysler. Just bought the vehicle and it has been doing it from day one.
The contact owns a 2017 chrysler pacifica. While traveling downhill with the cruise control activated, the vehicle independently accelerated. In addition, the contact stated that the vehicle would down shift two gears and the rpms would increase to 2,000. The vehicle was taken to bryden motors inc (548 brad st, beloit, wi 53511) where the failure was duplicated and the dealer stated that the vehicle was functioning as designed. The vehicle was not repaired. The manufacturer stated that the issue was normal and did not offer assistance. The approximate failure mileage was 2,300. Updated 8/24/18
The contact owns a 2017 chrysler pacifica. While driving 35 mph, the vehicle stalled without warning and the "shift to park" error message displayed. The contact stated that the vehicle lost power completely, but was able to be restarted by shifting to park. In addition, on several occasions, the vehicle hesitated to accelerate and lurched forward while the accelerator pedal was depressed. Heggs chrysler in masa, arizona reprogrammed the computer and replaced the accelerator pedal sensor, but the failure recurred. The dealer stated that the failure could not be duplicated. The manufacturer was made aware of the failure. The failure mileage was approximately 11,000. The vin was not available.
We have a 2017 chrysler pacifica tourling l-plus that had a recent software update, all recalls have been completed.the van fully stalled while accelerated in the highway between 30-40 miles per hour, for about 5 seconds before re-engaging into gear. It did not feel like it was in between gears when it stalled- as far as we could tell, the engine still had power but temporarily stopped accelerating.
The contact owns a 2017 chrysler pacifica. The contact stated that while driving at various speeds the vehicle experienced unintended vehicle acceleration. Additionally, while accelerating from a stop, the emergency parking brake independently activated which caused the vehicle to come to an abrupt stop. Additionally,while at a stop light, the economy fuel feature malfunctioned which the engine to not automatically restart when the accelerator pedal was depressed. The vehicle also had experienced electrical malfunctions which caused failures to the wind shield wipers and the door would not lock. The vehicle was taken to the local dealers cherry hill chrysler (1708 west nj ave cherry hill ny.) and rockwall chrysler (970 east interstate 30, rockwell tx) where software updates were performed however, the failures recurred. The manufacturer was notified of the failures and the contact received case numbers: [xxx], [xxx], and [xxx].the failure mileage was 10,000. *dt information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Three separate but related incidents: (1) when driving down a neighborhood street at under 30 mph the van suddenly lost the ability to go forward. Pushing the gas pedal to the floor resulted in nothing. Since the van was going uphill, it began to decelerate at a slow pace. After a few seconds, the van regained the ability to move forward normally. (2) the van was stopped waiting to turn left. Upon pressing the gas forward and moving out into traffic, the van lost it's ability to move forward about halfway through the turn. In addition, a "thud" could be felt that felt like the van had been hit from behind. However, nothing hit the van. The loss of acceleration exposed to oncoming traffic. In 3 to 5 seconds, the van regained normal ability. (3) when driving down a busy street in traffic at around 20mph, the van lost the ability to move forward and a "thud" was felt as if the van had been hit. Again, it hadn't been hit. After 3-5 seconds, the van regained the ability to drive forward. Our suspicion of the cause has been the transmission. This is due to the "thud" feeling and the loss of moving forward. However, on two separate trips to the dealer, the cause has been diagnosed as "abs module in plant mode". The abs module has been replaced but it does not fix the problem. It does not feel like the van is trying to brake on its own as the deceleration in speed is extremely gradual. Rather, it feels like a loss of ability to propel/accelerate forward. The van is extremely unsafe to drive as you never know when you will lose the ability to move forward (and thus out of harm's way). These three incidents have occured in less than 150 miles of driving over the past 3 weeks ending 5/30/2018.
The contact owns a 2017 chrysler pacifica. The contact stated that the vehicle lunged forward while being driven 15 mph. The failure occurred without warning. The manufacturer and dealer were not contacted. The failure mileage was approximately 23,000.
The contact owns a 2017 chrysler pacifica. The contact received notification of nhtsa campaign number: 18v332000 (electrical system, vehicle speed control). The vehicle was repaired by griffin chrysler dodge jeep ram (961 e u.s. Hwy 74, hamlet, nc 28345, 910-582-1200). However, when the cruise control was set at 58 mph, the vehicle accelerated to 70 mph without warning. The contact depressed the brake pedal to disengage the cruise control. The vehicle was taken back to the same dealer and the technician was able to duplicate the failure. The manufacturer was made aware of the failure and stated that the cruise control operated properly on an incline. The failure was not remedied. The failure mileage was approximately 20,000.
Issue 1: adaptive cruise control many times unintentionally accelerates even if it is very clear the front vehicle is slowing down calmly or even stopping; until it is too close the car itself activates emergency auto braking but for a second acceleration being still on before it deactivates(usually acc does this calmly and safely). In some cases i had to do emergency braking since it misses the detection of car infront of you; it will be also very hard to do at a time if car just starts to do very high acceleration. Second issue is thata stationary vehicle is detected or not detected with 50/50 success. Third issue is autobraking , as seen in issue 1, even in normal driving there is no guarantee it will brake; i had several incidents to have emergency brake myself. Fourth issue: when car stops at a certain angledownhill wheels partially turned right. Then immediately if tries to join a main road to the right, but slightly uphill, the car stalls for a 3-5 sec, before it accelerates. This makes it unsafe if there is heavy traffic andjoining the road. The dates are multiple so i will put the last incident date here.
Acc & fcw. Mine did not work. The dealer had my car for 2 weeks. They had to contact the chrysler engineer & was told to replace & re-calibrate. So after being replaced it somewhat works. After the new parts, my car will still brake hard when a car in the adjacent lane is exiting (as if the car was braking in front of me). But, if a car changes lanes directly in front of me or slams on brakes directly in front of me my car doesn't react?chrysler has definitely fallen short on this function.i've owned vehicles where this function worked nearly flawless.chrysler says its as good as its going to get. Another misrepresentation on this feature! i'm disappointed. Chrysler claims the pacifica to be the quietest vehicle in its class. After driving it about 8 months now, i hate it. It's as noisy as a small car. "acoustically sound with its active noise cancellation (anc), subduing engine and street noise through white-noise wavelengths played through all speakers throughout the vehicle". Theanc is in all trim levels. Chrysler at this point doesn't even have a way to test the product to see if the anc is working!star tech support of chrysler is still trying to figure out how to test this feature!!! i had a chrysler customer service rep tell me that the anc was for my cell phone, lol, i was like are you sure you work for chrysler??third, is the suspension and rear sway of the vehicle. When there are only 2 people up front it's not noticeable. But when we have 5-6 people it's noticeable. Chrysler customer service tried to tell me i had the van over capacity. Really!so my 7 passenger van was over capacity with 5 people (4 adults, 1 child, 3 luggage)?again are you sure you work for chrysler??fourth, my key fob randomly loses connection. Fifth, i had the a/c failure and my a/c had to be replaced. I have requested a buy back. Too many misrepresentations.
While driving in the mountains with cruise control on. Driving down hill the vehicle accelerates to downshift. As if flooring the gas to make the car downshift. I must turn off cruise control and take control of the accelerator.the problem also occurs while cruise control is off but not as often. Come drive it with me and it will happen to you. Otherwise i love this car but these situations are scary. This is highway driving on i 70 or 285.
2017 pacifica continues after multiple attempts to repair to drop/slip out of gear while driving with no warning and then suddenly thrusts back into gear causing the entire car to jerk forward as though we have been hit from behind. These issues happen under 20mph and there is no way to control what is happening. Our necks are forced forward and the sudden shock of the movement forward is not possible to stop. The problem began in december of 2017 and after 4-5 visits to the service i still have no resolution 2 years later.
The van accelerated on me cause a crash in my garage.i was pulling into the garage and all of a sudden the van took off by itself and crashed into the the bench that supports the hot water heater for the house.
Hesitation when i turn and try to accelerate. I thought it was my gas but i'm seeing there was a recall on some 2017 for this problem. Mine has done this several times when i turn. It has only happened on the city streets while in motion. Almost like it wants to stall out then a small few small jerks and then takes off. I just bought this van in march 2019 from westgate jeff wyler. There was no recalls for this van but i'm having the same problem they recalled on other 2017 pacifica. It's done this several times
Upon a start from a start, the car bucks between the speeds of 14-17 mph while accelerating. The reaction from the car feels like the car was hit from behind. It is random and i not been able to correlate the action with any particular driving characteristic such as a slow or fast start. The car has about 30,000 miles as of this writing and has about 25,000 as of the date of first occurrence.
Vehicle purchased in december 2016 for $44,000 from safford of fredericksburg. On october 14, 2017, i was driving with my wife, three children and mother-in-law andexperienced a loud malfunction that rendered the car inoperable. Luckily we were not on the highway at the time and the vehicle was eventually towed to safford of fredericksburg, virginia for repairs. The right front axel had ruptured (total miles on the car were 8,311 at that time).the service agent (jim bogan) noted that this had been flagged on other occasions as identified issues at other service department requiring the next "generation" of axel assembly parts for the repair. Shortly after receiving the vehicle, we returned to the same dealership to address a loud girding noise also associated with the right front axel. In early december, 2017 we had the vehicle towed once again to safford of fredericksburg where they again had to repair the right from axel. Intermittently and over the past year while these issues were occurring, we continued to experience electronic issues with the sliding doorsand rear lift hatch as well. The uconnect entertainment system will also malfunction from time to time. Several software updates have been initiated, addressing window and transmission concerns according to the dealership's service department. Yet, the vehicle does not function properly, where idle and transmission functioning often appears compromised (rough idle, rough shifting, sudden rpm increases and acceleration bursts when shifting from reverse to drive). I fear this car is not safe for my wife and three young children.
The contact owned a 2017 chrysler pacifica. The contact stated that the vehicle was taken to safford chrysler jeep dodge ram fiat of springfield, 7611 loisdale rd, springfield, va 22150, for a routine repair. The contact stated that while his wife started the vehicle to drive and took her foot off the brake pedal, the vehicle accelerated and crashed into a pole and knocked over the pole and crashed into a wall behind the pole. The driver sustained bruising from the seat belt and air bag but no serious injuries. A police report was filed. The vehicle was towed to a local dealer where it remained but was not yet diagnosed or repaired. The contact mentioned that his wife attempted to apply the brake pedal but was not able to slow the vehicle down. The contact also mentioned that the entire front end was damaged. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,196.
The contact owns a 2017 chrysler pacifica. The contact received recall notifications for nhtsa campaign numbers: 17v542000 (seat belts), 18v049000 (electrical system, engine and engine cooling), 18v395000 (electrical system, equipment), and 18v332000 (electrical system, vehicle speed control). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (bayside chrysler jeep dodge, 21219 northern boulevard, bayside, new york, 11361) confirmed that parts were not available to perform the recall repairs. The contact had not experienced a failure. Parts distribution disconnect. Updated 10/19/18
In a shopping center parking lot, rolling forward at 10 miles per hour. My foot was not on the brake or the accelerator. Suddenly, the car accelerated over 1 second up to about 20 miles per hour. The acceleration was so rapid and sudden that i thought that i had been rear-ended. The vehicle slowed when i applied the break. The car then did it several more times over a few days period. I have taken the vehicle to the dealer, and they say that the car's computer has generated multiple errors, but they are unable to interpret the errors. The vehicle has been at the dealer for a week, with no success in diagnosing the problem or the fix.
A very serious issue , wheels spinning and transmission shuddering problem on my new2017 chyrsler pacifica model, occurs more sharply and frequently on wet roads. While shifting to drive mode and picking up from idle position at signals & turns the vehicle shakes, wheels don't grab the roads, transmission slips, vehicle shudders, loses momentum and halts momentarily in the middle of the road, and this is worst on inclined roads. I barely escaped an accident today when vehicle stopped in the middle of the road while trying to take a turn at an intersection and wheels kept spinning, transmission kept shuddering and car wasn't moving anywhere.i complained a few times with chrysler dealer, they said inspection does not find any error code. The issue is so apparent and can be replicated easily by just driving it once. It's a serious manufacturing defect and it can cause serious accidents and death..i intend to pursue this seriously with chrysler and hope they are able to fix. If anybody has any similar experience, please post it here. ..updated 10/25/17
When driving the vehicle and turning a corner from a low speed (<20mph) or accelerating around a corner from a stop, the vehicle has lost power and the engine just revs as if in neutral. The vehicle has to be placed into parked and restarted to begin driving again. This has happened approximately 4 times in the last year and a half with less than 24,000 miles on the vehicle. The vehicle also jerks when accelerating at times, usually around 15 mph. Sometimes it jerks like it has been hit in the rear. We've taken it in multiple times to the shop and they have replaced a valve body related to the transmission, but continue to still have issues.
The transmission often lurches and clunks into gear when shifting at lower speeds (between 2-4th gears). It happens when accelerating or decelerating with specific pedal pressure. This has happened since we bought the vehicle almost a year ago, and seems to be a common issue with these vehicles.
The vehicle was traveling on the highway at approximately 70 m.p.h. With the cruise control activated when the vehicle started to accelerate up to almost 90 m.p.h. Without input (depression of accelerator pedal or increasing speed from cruise control buttons) from the driver. The acceleration ceased when cruise control was deactivated by depressing the brake pedal.
At a stop light in the turn lane i lifted my foot off the brake to drive as the light turned green.i hit the gas and nothing happened.i looked and the screen said to put the car in park.i put the car in park and then the screen said that i needed to stop/startrestart the car.i turned the car off and tried turning it back on.there was a clicking noise, the engine would not start but everything else powered back on.i did this a couple of times and every time i tried starting the car there was just clicking and it would not start.i turned the car off again, opened the car door so that everything would power off.i then closed the door and it started back up.
On multiple occasions over the past 6 months, this vehicle has lost power, causing the driver to have no ability to steer the vehicle, accelerate, or brake until it comes to a complete stop.this has happened under a range of different circumstances - while driving less than 15 mph in a parking lot and also while driving approximately 25 mph.there are numerous reports of others experiencing the same sudden loss of power on online forums (e.g., pacificaforums.com), and some of these occurrences have been registered at higher speeds.each time we have brought it to a chrysler service center, mechanics have advised that all diagnostic tests do not reveal any issues and efforts at driving the vehicle to replicate the issue similarly come back negative.all others who claim to have experienced similar problems with their pacifica have reported similar negative test results, with no remediation proposed.this is an unacceptable risk.we can be contacted at [xxx].thank you.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)...updated 10/23/17 updated 9/7/18
My wife said that she was pulling into a parking spot and did not have her foot on the accelerator as she coasted into the spot. The car accelerated by itself she had to step hard on the brake to get it to stop before she hit another car. It was not a problem with a floor mat since they are snapped into place and do not come close to the pedals. I do see that similar problems have been reported on this type of vehicle with no satisfaction received. This incident is the 2nd time it has happened according to my wife. She does most of the driving around town.
The contact owns a 2017 chrysler pacifica. The contact received notification of nhtsa campaign numbers: 18v049000(electrical system, engine and engine cooling), 18v395000(electrical system, equipment), and 18v332000 (electrical system, vehicle speed control). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs as the recall notice was received over a year ago. Ray brandt chrysler dodge jeep ram fiat (1660 westbank expy, harvey, la 70058, (504) 334-8908) was contacted and confirmed that the parts were not available. The dealer diagnosed that the battery failed and needed to be replaced. The vehicle was not repaired, but the failure recurred. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. While driving various speeds, the check engine and brake warning indicators illuminated. Also, the vehicle lost power once the contact released the brake pedal. The contact would have to turn the vehicle off and back on in order for the vehicle to resume normal operation. An independent mechanic performed a second diagnostic test, but found no failure. The failure mileage was approximately 53,000. Vin tool confirms parts not available.
The cruise control downshifts the transmission while descending hills in order to maintain the desired speed. But prior to downshifting the engine will accelerate 5-10mph depending upon the initial speed and the grade of the hill.while not an issue on a straight road, it is a safety issue on a 70 mph hwy with a 50 mph curve at the bottom of the hill, especially when traction is reduced, often the case on hwy 37 between libby & eureka mt.i have taken the car into the dealer twice concerning this issue since it is 'normal' for this car, ie, it does the same thing on every hill while cruise control is engaged.they said it's normal for this car ' nothing to be done.the last time i took it in was 9/24/2020 at which time they gave me a copy of a star case report (attached).this report recommends cruise not be used in hilly areas.while they note that speed may increase, not that it will increase, they don't mention the increase is not just due to gravity but actual acceleration.nor have i seen any mention of this issue in the users' manual.2017 was the first year of production for the pacifica, but you will note the star is dated 2012 so other models must also be similarly affected.we recently bought a 2020 ram 1500 and the cruise control works perfectly in it, so i know chrysler knows how to make a safe & effective speed control unit.
Last night, while driving approx 40mph, our brand new 2017 pacifica ltd shut down. The engine suddenly, with no warning, just stopped. The dot above the 'd' (for drive) started flashing, and a message flashed: 'shift to p to start.' we came to a stop in the middle of the road. I put it in park and then was able to turn it back on. I had both hands on the wheel, so i never touched the starter button. The key fob was in my purse, which was not moved. Thankfully we were not on a highway, so nobody ran into us. I dropped it off at the dealership this morning, and they just told me they cannot recreate the error. We've had it for about 2 weeks, and we've driven it 1500 miles, mostly highway.....updated 11/03/17 updated 11/09/2017
The fcw doesn't seem to work all the time. The two years that i have owned it it has only activated maybe three times. But what i'm concerned about is the two times i really needed it it worked just the opposite it gave me no brakes and no warning and i had to turn onto the side of the road going around cars and when i replied the brakes they worked. Luckily i avoided a crash and there were no obstacles on the side of the road. I have had it in twice for recalls and told them about it, nothing. Since it just happened a second time i'm taking it to another dealer i have no confidence in a solution.tho. This van has about 46 minor non safety related problems.also. I had just turned off the freeway and the brakes took the cruise off but when i approached the stopped cars there was no brakes.and no warning to brake.and no car applied braking as required by the fcw system.as it is supposed to stop you.
The vehicle has 950 miles on it, a rotatory gear shift know, and an electronic parking brake. At home i park the vehicle on a level surface. I do not engage the parking brake when i leave the vehicle. On quite a few occasions when i enter the vehicle and turn on the engine, the parking-brake light comes on and the brake is engaged even though i did not set it.for most occurrences, i can press the parking brake button, and the light will go off and the brake will disengage.however, on some occasions, pressing the brake button gives no response.if i turn the engine off and then back on, the brake then disengages. A few times i have had to turn the engine on and off more than one time to get the brake disengaged.a more series problem with the parking brake is that on several occasions the brake has suddenly come on while i am driving. This has occurred when i have started the engine and driven about 100 feet.it has occurred when i am moving forward and when i am backing up.the brake suddenly engages and brings the vehicle to an abrupt halt. On these occasions pressing the brake button gave no response. I had to turn the engine off and back on.7/5 i stopped at a pharmacy drive-up window, and put the vehicle into park.after my transaction, i rotated the gear knob to drive, and the parking brake light then went on.i pressed the brake button multiple times, and the light would not go out.i then turned the engine off and back on.(to do this i had to have pressure on the brake pedal.)when i turned the engine back on the vehicle took off at significant speed, and i crashed into a street light pole. When a tow truck came to get the vehicle the truck operator found that the vehicle gear knob was in the park gear. He had a good deal of difficulty in getting the vehicle into neutral gear for the towing process. Have pictures upon request. .....updated 11/03/17..updated 11/13/2017 ...updated 11/17/17
The 2017 chrysler pacifica touring plus with all the latest known software recalls up to date as of 8/22/2018 experienced a full stall while under wide open throttle and attempting to enter a highway on ramp.the stall seemed like a transmission lag, shifting delay or lack of response. The engine from 0-20 mph had plenty of power (rpm's); then when switching gears it seems the power was cut for a full 3-5 seconds while the transmission made a shift and only after letting off the accelerator (even though there were 0 rpms) did it finally kick into motion again and pull out of the stall.the systems auto stop was disabled via the override button on the dashboard when this occurred and the gas tank was 40% full.
While driving approximately 65mph on the highway,all of the lights on the dash came on and the car started to slow down even though i had the cruise control set. I tried to press the accelerator and the car would not speed up. I pulled over and turned the dial to park but the p did not light up. While in park the car was jerking forward and i could not set the parking brake. I turned it off at that point and tried to turn it back on to solve the problem. The problem has not yet been solved.
Engine shuts off and prompts to put car into park to restart while driving
I was driving in a neighborhood area approaching my community service event at a boys and girls club. Searching for street parking, i was about to slow down releasing my accelerator pedal and suddenly the car stalls. I safely steer to the right and make a stop in attempt to move out of the way in a busy street. The screen on my car instructs me to put my gear back to park in order to continue, i shift it to park as it says on the screen and the screen instruction remains the same. The start button light is indicating that my car is still on so i shift my gear to drive and stepped on my accelerator pedal. The engine revs, but it does not move.i put my gear back to park and pushed the button to turn the engine off. Then i push the start button again to turn it back on. This time i shift it to drive and i am finally able to drive forward. I was stuck in the stalled position for a few minutes in a panic trying to figure out what was going on.imagine if this happened on a freeway or a very busy major street. It would be very dangerous to me and my family as well as other drivers around. I demand a safety recall for the safety of my family and others.updated 8/16/18
We were driving (in motion) car across tapenzee bridge (highway) and it stopped, (completely, no coasting etc) out of no where, no warning. Car eventually restarted after it was put in park and ignition was activated again. Since incident, car has stalled twice with no warning but has not shut off completely like it did on bridge.
I have experienced repeated and worsening problems with my pacifica shifting very roughly and multiple speeds, to the point where the car jerks and acceleration stalls.i have taken the car in multiple times to the factory dealer and they said the computer is not capturing any error codes, and they can't replicate the issue.this car has had multiple issues starting the day i bought it, and i think the car is just a lemon...would never buy another chrysler product again! *dtupdated 10/18/18
On may 9, 2018 i shifted from park to drive, with my foot on the brake, while my 10 year old son was getting into the van. The door automatically closed, he panicked as he saw it closing and tried to jump out- the door closed on him and he was stuck for 30 seconds to 1 minute.the door was not responsive to opening by pushing the button and finally re-opened when i put it back in park.it left a bruise on his arm for approximately 10 days, he was not injured.chrysler investigated the incident but could not replicate the problem.in addition, the van will hard knock/shift, usually at low speeds and has stalled out while attempting to accelerate in traffic multiple times.this is a major safety concern. This started happening after it was taken in to get the safety recall transmission update.chrysler cannot replicate this problem and has no stored data in the computer showing problems have occurred.i am deeply concerned with these issues and the safety of my vehicle.while i am satisfied with the level of concern and response chrysler provided due to the door incident, i think there are many improvements that need to be made to make this vehicle safer.i have owned multiple vans and can say that the mechanical doors on this van are very slow to react to objects in the way of closing and will close very hard before re-opening.the shifting issue is very, very concerning and chrysler's lack of concern regarding the issue is even more concerning.
I have a 2017 chrysler pacifica equipped with a fcw (frontal collision warning system). I have owned and driven other cars with this system that have operated without issue. The fcw in the pacifica has three settings that can be selected by the driver for sensitivity. Near, medium and far. I have tried all settings without any difference. The system does not audibly warn the driver of a possible impending collision at any speed or distance under almost all daily driving scenarios. This includes heavy traffic, city and highway, and situations with frequent abrupt stops. I have driven 4,135 miles in two weeks in very heavy traffic with lots of emergency breaking with no warning from the fcw on the pacifica.the system has activated once with an approximate distance of 5-7 feet, upon approaching a chrysler 200 at at approximately 25 mph. The dealer technician states no codes are in the system, and therefor it is functioning. I discussed this matter with the customer service manager at the local dealership who is escalating the matter to chrysler dealer support for further evaluation and follow-up after he experienced my issue on a test drive. In addition, this vehicle does not operate per the videos chrysler publishes on its website as an example of fcw on its cars. Based on my experience with other vehicles equipped with fcw, i believe the fcw on the pacifica is not properly calibrated to warn drivers of impending collisions via an audible alert as described in marketing materials and in comparison to other vehicles i have driven with this feature.
Date of incident 11/29/2017: we have a 2017 chrysler pacific with 17,000 miles. While pulling into a parking spot the vehicle accelerated on its own, causing a minor collision. Chrysler dealership did a scan and found no error codes. Updated 8/16/18
While pulling up to garage vehicle unexpectedly accelerated causing vehicle to hit the brick wall between my two garages causing $2500 worth of damage.
While idling at a light and pressing pedal to go. My 2017 chrysler pacifica failed. Lights started. Flashing in dust cycling through check abs, check tire pressure,etc... Car was in drive and was rolling backwards with breaks and steering not working. This resulted in an accident rolling into the vechical behind us. The nice individual the we crashed into was able to catch the failureon his dash cam. We have brought in the van on other occasions to have it looked at for transmission wanting to launch forward when going from idle. They still can not figure it out and told use no record in service reports with other having any problems. After a 10 second search we found others have had similar problems with same make and model. These. Can be found on consumers reports. With. Out a guarantee the breaks and steering will not go out again i do not want the car back. I. Just. Want my money back. The sell this thing as a safe family vehicle, but loosing breaks and steering is not what i want my family in. They still can not figure out way it happens.
Periodically when pressing on gas the vehicle will not go and you need to take foot off gas and press firmly. Our car was one of the pacifica's that stalled in the past for no known reason and it was fixed. This new problem is concerning as we have been in intersections when it occurred which is a major safety hazard.
Speedometer not reporting correct vehicle speed. While barely touching accelerator vehicle reported me driving 67 mph. I was driving according to speedometer 47 mph, i was pulled over by an officer who stated i was clocked at 67 mph.
2017 chrysler pacifica. Consumer writes in regards to defective cruise control feature. *ldthe consumer stated the forward collision avoidance system was inoperable.
Our pacifica roughly jolts forward when accelerating to about 15mph just after being stopped. It feels like being hit hard from behind. It has been an ongoing issue for over 9 months now. I have young children in the car and it is very scary.
The contact owns a 2017 chrysler pacifica. The contact stated that while the vehicle was parked, the vehicle inadvertently rolled. Additionally, there was a clicking in the steering wheel while driving. The contact stated that the vehicle was difficult to steer. The contact also stated that the vehicle jerked while changing gears. The contact stated that the accelerator went to the floorboard however, the vehicle failed to respond. The contact was concerned about rust to the hood of the vehicle. The vehicle was taken to an auto body shop and the vehicle was provided a rust treatment however, the rust spot increased in size after the treatment. The vehicle was taken to victory chrysler dodge jeep ram (45 naber dr, shallotte, nc 28470, (910) 356-9867) to be diagnosed. The contact was informed that the throttle body needed to be replaced. The vehicle was repaired however, the failure recurred. The mechanic sealed the steering column with lock tight sealant however, the clicking sound returned and the vehicle remained difficult to steer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The approximate failure mileage 7,000.
Vehicle cutoff while driving andthen had to be put in park to be restarted since it is a push to start. When put in drive the vehicle jolted harshly and made a dinging sound. ..updated 07/20/17
The contact owns a 2017 chrysler pacifica. While driving between 25-50 mph with the cruise control activated and traveling up an incline, the revolutions per minute increased extremely high. Additionally, the gears failed to shift and suddenly downshifted. There were no warning indicators illuminated. The vehicle was taken to the local dealer (brighton chrysler dodge jeep ram, 9827 e grand river ave., brighton, mi 48116, (810) 229-4100) where the vehicle was awaiting to be diagnosed and repaired. The manufacturer was notified of the failure and provided case number: [xxx]. The failure mileage was 18,000. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The windshield wipers can't keep up with the rain! you are going to ask for a specific date but it's been since the beginning.
The sunroof exploded by itself driving on the highway.
On 8/25/18 i noticed a chip in my windshield near the passenger side edge, middle up and down.within moments that chip turned into a crack and kept on growing until it finally stopped.it runs from mid-right edge to center of windshield then upwards toward left edge of rear-view mirror mount equipment.i immediately called my insurance company, which set me up with an appointment with safelite auto glass.i was scheduled for 8/30/18.on 8/29, safelite called and said that they couldn't get the glass.they would call me when they could.i contacted my selling car dealer, airpark cj, scottsdale, az.they put me in contact with arrowhead glass.temp appointment of 9/5.within a day, arrowhead called and said that the glass must be ordered from chrysler and the glass was on national backorder and they could not set up a date.i contacted safelite, who had an appointment of 9/11 set up and said they did not hear about it.they also said glass must be ordered from chrysler, because of the safety tech option, where sensors etc are in the glass. On 9/11 they called and said glass didn't come in and the next appointment for it is 10/2.i then called chrysler corporate.i talked with someone who said they would create a case.on 9/17, i was contacted by my case manager, helen.she said she would try and expedite the claim. On 9/21, she texted me and said that the 10/2 was the best she could do.on 9/28 she texted and said it looks more like mid october.i called safeliteand their dealer, earnhardt dodge gilbert arizona.they said glass is still being shipped on 10/2 and hope to repair on 10/5.on 10/3, safelite called and said no and 11/5 is new date.i called helen at chrysler and she said mid november now, but then corrected to a11/5 shipment of windshield to the dealer.but no promises.it is technically illegal to drive.will be over 2 months.
9/21/16 7 days after purchase 822 miles driven vehicle at rest in driveway displays service shifter and requires new shifter installed before driveable.10/11/16 1717 miles driven vehicle will not start at rest.after 15 minutes it finally starts sounds like a lawnmower and vehicle shaking starts.2/28/17 15428 miles driven vehicle in motion on i-80 traveling in heavy rain when windshield wipers freeze for several minutes.i had my children in the vehicle and we came 6 inches away from being hit by a semi as we tried to navigate to the side of the road with zero visibility.car had to be restarted for wipers to engage.3/1/17 15559 miles driven vehicle in motion crossing a street with 45 mph speed limit and vehicle dies leaving me stalled in the middle of traffic.chrysler tows to local dealer and replaces 1 spark plug, 1 ignition coil, 6 gaskets according to service report.vehicle continues to shake at idle.9/8/17 30000 miles driven when i press accelerator from stopped position, vehicle does not move.i press harder and vehicle makes a clunk then surges from 0 to 53 mph and the brake is firm and i have trouble slowing down.within 15 minutes while vehicle is in motion at 48 mph engine dies and vehicle stops blocking traffic both ways in an intersection where traffic travels at 45-50 mph.message on dash says "shift to park" but brake is hard and shift knob will not turn to p.using push button start i am able to restart the vehicle while in drive and proceed to dealer where the chrysler service team tells me that i will have to continue driving the vehicle until it happens again because they cannot fix it unless they see it happen.this is the third time my life has been risked and they aren't fixing the issue.i have had 5 warranty replacements, over 50 days out of service and dozens of other failures.service records too big to upload. ..updated 10/26/17
The contact owns a 2017 chrysler pacifica. While driving towards the sun, the contact attempted to lower the sun visor; however, the support screw for the sun visor became loose and dislodged. The contact stated that his vision became obstructed. The vehicle was taken to lakeland chrysler dodge jeep ram (located at 2875 mall hill dr, lakeland, fl 33810, (863) 687-2501) where it was diagnosed that the screw hole was stripped, which caused the failure. A new visor screw was installed. The manufacturer was contacted. The approximate failure mileage was 31,000.
The contact owns a 2017 chrysler pacifica. While driving 30 mph, the moon roof exploded. The contact stated that the glass shattered onto the moonroof cover, and there were no injuries. The vehicle was taken to cass burch chrysler dodge jeep ram valdosta (4164 n valdosta rd, valdosta, ga 31602) and repaired. The manufacturer was not notified of the failure. The diagnosis information was unavailable. The failure mileage was 20,000.
As i was exiting the parking garage, the trunk opened up while the car was being driven. There was a loud noise from the liftgate and the rear windshield was shattered, plus the wiper system broke.
The contact owns a 2017 chrysler pacifica. While driving 30 mph, the moon roof exploded. The contact stated that the glass shattered onto the moonroof cover, and there were no injuries. The vehicle was taken to cass burch chrysler dodge jeep ram valdosta (4164 n valdosta rd, valdosta, ga 31602) and repaired. The manufacturer was not notified of the failure. The diagnosis information was unavailable. The failure mileage was 20,000.
While driving our van it became completely uncontrollable at any speed greater than about 25 mph. Van rocked and pitched violently and i am convinced it would have certainly caused an accident and likely flipped van if it occurred at 40+ mph.dealer discovered rear suspension had broken completely away from bracket. A complete bracket failure on right rear which allowed the whole right rear of the van to move independently of van. It was also discovered during inspection that the same bracket on the left side was cracked and also failing.the van is a mobility van and has been modified by a company called vmi.the van has been lightly used and has less than 9000 miles on it. I stress again that the van became completely uncontrollable without any known cause. I believe there is great chance of death or serious injury from this apparent defect. Updated 10/1/18
Suspension broke, while driving on i 75 in london ky; airbags never deployed; vehicle became uncontrollable! can't seem to get any answers from chrysler?? ..... ...
Many other drivers complaining about same issue:1. Driving at low speed (10mph or less) transmission does a hard shift as if it was trying to engage 2nd or 3rd shift. Car does a huge bump when the shift is engaged.2. At high speed (65mph ~) is possible to hear a rattling noise coming from left side panel / drivers side.this is very concerning for us. Already have dealer check the vehicle but they always say they could not reproduce the issue.this is happening since the very first recall for this car. Before the first recall, no issue.
1) braked at a stop light car started hissing and the brake pushed back and the car started to roll forward.service stated brake booster needs repair.2) turning slow as in backing out of parking spot and there is a creaking sound.service states needs wheel hubs need replaced.car is 67,000 miles
In july i took my vehicle in for down shifting issues and the couldn't find a problem when running a system check. Problem continued and 2 weeks ago took it in again for shifting issues. Now experience suspension popping a noisy sound. I'm tired of having a brand new vehicle with under 30,000 miles having so many problems. What is the solution?
A very serious issue , wheels spinning and transmission shuddering problem on my new2017 chyrsler pacifica model, occurs more sharply and frequently on wet roads. While shifting to drive mode and picking up from idle position at signals & turns the vehicle shakes, wheels don't grab the roads, transmission slips, vehicle shudders, loses momentum and halts momentarily in the middle of the road, and this is worst on inclined roads. I barely escaped an accident today when vehicle stopped in the middle of the road while trying to take a turn at an intersection and wheels kept spinning, transmission kept shuddering and car wasn't moving anywhere.i complained a few times with chrysler dealer, they said inspection does not find any error code. The issue is so apparent and can be replicated easily by just driving it once. It's a serious manufacturing defect and it can cause serious accidents and death..i intend to pursue this seriously with chrysler and hope they are able to fix. If anybody has any similar experience, please post it here. ..updated 10/25/17
8/31/20-driving on our vacation from fl to pa on i-95, i had to exit the interstate in florence sc when the steering wheel began to vibrate; car wobbled at slow speed. The mechanic at the chrysler dealership said a belt had separated from the left front tire (mileage 21,153). 9/8/20-on my way home from pa, the left rear tire had to be replaced (again, belt separation) per the chrysler dealership in williamsburg (mileage 22,369). 9/13/20-on the way from va to daytona beach, the right rear tire went (mileage 23,153). The chrysler dealership in daytona bch did not carry the nexen tire, so i went to discount tire store and they replaced it with a different brand. According to info i found on the internet, chrysler used nexen n'prizrh7a tires on the 2017 pacifica. There are no warranties for tires; however, this could be a grave danger if you do a lot of highway driving. A blowout could be disastrous. Other drivers of the 2017 pacifica should know about this issue.
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