We found the following complaints for CHEVROLET SUBURBAN (2010)
Read complaints for CHEVROLET SUBURBAN (2010)
Several cracks have appeared in the dash of my 2010 suburban. One is on the left corner of the passenger airbag compartment. The other is above the instrument panel on the drivers side. After the crack occurred above the instrument panel, the sensors began to malfunction. The cracks appeared over time. We bought the vehicle used in 2012 and there were no defects in the dash. The vehicle has not been in any accidents nor has her been any force applied to the dash that would have caused the cracks. We discovered the cracks about a year ago and have been trying to work with gm to resolve the issue as it appears that this is occurring in thousands of other gm vehicles from 2007-2013. We are members of a facebook group with almost 4000 members all sharing the same photos, stories and issues with their gm vehicles.this complaint is filed due to the fact that the cracks are getting worse and my fear is that the passenger airbag could be dangerous if deployed. Not to mention the malfunctioning sensors under the instrument panel where the other crack is located.
On the instrument panel the message "service air bag"and airbag readiness light symbol stays on when ignition on and while driving. Dashboard cracked.back passenger seatbelt won't lock at times.
Takata recall. The contact owns a 2010 chevrolet suburban. The contact received notification of nhtsa campaign number: 16v381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to village chevrolet (located at 16200 wayzata blvd, wayzata, mn 55391, (952) 473-5444), but the part was not available for the repair. The manufacturer was notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recallit has been 18 months since i first received notification that the airbags in my vehicle, designed to keep me safe, may be defective to the point of causing serious injury or death. There is still, 18 months later, no solution to this issue. This is a serious breech of safety amounts to negligence. Takata has since filed bankruptcy. Chevrolet/gm has not fulfilled their obligation to provide a vehiclethat does not pose undue and increased risk or danger.
A crack appeared in the dash on the corner of the airbag!two months later another crack appeared over the instrument panel.currently the entire center portion of the dash is sinking.our fear is this will cause an airbag malfunction or if the airbag does deploy, the entire center portion of the dash will be thrown into our face.i contacted gm and they agreed to pay 60% to have a new dash put in.
Takata recall. The contact owns a 2010 chevrolet suburban. The contact stated that the recall notice for nhtsa campaign number: 16v381000 (air bags) was received in june of 2016. After, contacting the dealer nash chevrolet (630 scenic hwy lawrenceville, ga 30046) the contact was informed that the parts needed to repair the defect were not yet available. The contact had not experienced a failure. The manufacturer was not notified. Vin tool confirms parts not available.
Electrical is dash is causing the radio to mess up. It switches from radio to usb to cd to aux, will not stay on just one of them making listening to radio not possible. The air bag light stays on with a message saying check air bag. The tire monitor light stays on and don't know why. Also the abs light comes on randomly, had this checked out and it wouldn't give them a code so chevy couldn't fix it while under warranty. This is a lot going and would love for it be fixed. I also seen that starting in 2011 there is recalls on this vehicle for electrical not sure why they wouldn't include the 2010.
Takata recall. The contact owns a 2010 chevrolet suburban. The contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (autonation chevrolet waco, 1625 n valley mills dr. #1, waco, tx 76710, (254) 242-0679) was contacted and confirmed that the part was not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the part was to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
This recall has been over a year and half and we are being told by the dealerships there is yet to be a fix.this is ridiculous
Dashboard cracked in two places. One above instrument cluster, one by passenger airbag. Dashboard rattles due to crack. Airbag function may be adversely affected. There was no incident that lead to the cracks, other than outdoor temperature fluctuations.
The check airbag light will come on randomly at any given time.it usually stays on for about two days or so and goes off for several weeks before popping back on.we usually see this happen when there are temperature changes from season to season.even though there is a recall concerning the airbag system on certain makes and models, we were surprised when our truck was not on the list.
Takata recall. The contact owns a 2010 chevrolet suburban. The contact received notification of nhtsa campaign number: 16v381000 (air bags). The contact stated that martin chevrolet (located at 23505 hawthorne blvd, torrance, ca 90505, (310) 594-5987) exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Crack dashboard in the airbag corner, two days after one more in the middle the steeringwheel.
'takata recall' dealer still says fix not available yet nhtsa says 68% of repairs have been completed on your website.
The dashboard cracked with no incident to cause it. The vehicle was parked and was noticed when returning to the car. The vehicle is well taken care of and parked/protected with spaces that are covered. There are two cracks, one extends from upper right corner of the passenger airbag and the other starts and extends near the instrument panel. This is a known defect on gm made vehicles manufactured between 2007-2013. There is no event that caused this crack and the vehicle is protected from extreme heat and cold. Non-abrasive cleaning protects are also used on the dash. This happens to a majority of owners of these vehicles and there is even a facebook group with over 4000 members that documents all the problems. This is a safety hazard because if the airbag goes off or a vehicle accident occurs, then small pieces of plastic can easily become projectiles. These vehicles are much to expensive to have these problems with no major event to cause it.
Takata recall. The contact owns a 2010 chevrolet suburban 1500. The contact received a recall notification for nhtsa campaign number: 16v381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Nimnicht chevrolet (1550 cassat ave, jacksonville, fl 32210, (904) 638-7986) was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
"takata recall"i have contacted the dealership to have this airbag replaced multiple times.i contacted fred caldwell chevrolet most recently on 12/9/17.each time, including my last contact on 12/9/17, i have been informed that they cannot do the repair because they have not been supplied with replacement parts from the airbag company to complete the the repair.
All of a sudden, while driving down a smooth road, heard a large pop sound from dashboard.plastic dashboard cracked above instrument panel.crack is now growing larger.
Need paperwork so my airbags can be fix at the dealership.
Dashboard is cracked around airbag and i am concerned if the airbag was ever deployed the broken dashboard would act like shrapnel and injure passengers.
Takata recall. The contact owns a 2010 chevrolet suburban. The contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to fairfield chevrolet (2501 martin rd, fairfield, ca 94534) for the repair of the dashboard and was informed that there was a recall on the vehicle for the front passenger air bag. The part was not available for the repair. The manufacturer was notified and informed the contact that there was no remedy. The nhtsa campaign number was unknown. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2010 chevrolet suburban. The contact stated that the air bag warning indicator remained illuminated and the electronic starter failed. In addition, while the vehicle was in reverse, the rear assist sensor failed. As a result, the contact crashed into a tree. The contact sustained neck injuries, but did not require medical attention. A police report was not filed. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the part was not available for the recall remedy. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 135,000. Vin tool confirms parts not available.
Takata recall. The contact owns a 2010 chevrolet suburban. The contact received notification of nhtsa campaign number: 16v381000 (air bags). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator illuminated. The contact called nash chevrolet (630 scenic hwy s, lawrenceville, ga 30046; 770-822-6678 or 678-317-2806) who stated that they were not repairing vehicles at the time. The manufacturer was made aware of the issue and informed the contact of the petition being expanded until december 31, 2017; therefore, no vehicles were being repaired at the time. The failure mileage was unknown. Vin tool confirms parts not available.
Takata air bag recall with no remedy for a fix and a vehicle that is unsafe to drive with all dealers not wanting to take on trade
Dash cracking in front of driver seat.second time dash has cracked in last 2 years.potentially effects electrical supporting airbag.chevy/gm refuses to cover cost of replacement.issue appears to be widespread among owners.
Takata recall when i first received the notice about the recall in july 2016 i contacted jerry chevrolet about replacing the air bags and was told the parts were on back order and not available at this time and i would be contacted when they did become available and then told when to bring it in for repair. I waited and waited. I contacted them again in 2017 and was told the same thing. I also contacted a different dealership and was told the same thing. It has been 2 years now and this is not acceptable. I am scared about driving my car and am upset that when gm had another recall on my husbands cobalt that they set a deadline and you had to get your car in to be repaired before that deadline. At that time our daughter was going thru multiple dr. Appointments and surgeries and we could not meet that deadline. We had to pay for this recall out of our own pocket. What gives them a right to set a deadline on any recall when i have been waiting 3 years on this recall! not fair at all! a recall is not an owners fault.
Two large cracks appeared in my dash recently - no accident, no special cleaning solution, nothing.one crack is over the control console near the driver side and the other is around the passenger airbag.my concern is that the crack surrounding the passenger airbag could possibly hinder the airbag from working properly or could possibly eject shards of hard plastic into my passengers if the airbag did deploy.gm should recall and replace all these dashes to prevent injury/death!
Severe dash cracking around airbags. If repaired, i'm afraid that airbag may deploy.cracks are getting worse.
Takata recall. The contact owns a 2010 chevrolet suburban. The contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 chevrolet suburban. The contact received notification of nhtsa campaign number: 16v381000 (air bags) the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Autonation chevrolet of pembroke pines, florida was made aware of the recall and stated that the manufacturer had not granted them permission to repair the vehicle. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
My airbag indicator light has come on in my dash and when i pulled this up on your site i am needing to no if i take my vehicle to the dealership are they going to fix the problem or am i going to have to pay for the replacement of the defective part originally installed in my vehicle. The light come on while i was driving on a smooth city street.
Airbag recall and gerry lane chevrolet's representative continues to tell me that a remedy for the airbag recall has not been found yet.this is a recall!
The dash has a crack at the top left corner where the airbag is located.i'm concerned about injury if the airbag is deployed or that it might not deploy properly in a crash.
Takata recall . I want a resolution and a solution to fix my air bags before a disaster strikes ! i am very frightened for my family and myself. My suburban has been in the chevy dealership multiple times for airbag issues! the service airbag lights come on intermitedley and i never know when they are working or not . I also notice whenlight comes on the seatbelt doesn't catch to save me from flying through the window. Lights up at random times .
I am having a big issue with cracks on my dash board- i have a 2010 suburban and the cracks started in 2013 and have now grown in size to where a portion of my dash has caved in above the instrument cluster as well as a crack now reaching to the passenger air bag. I have read of other people having the same crackingissue in the same locations on the dash. Is there a fix for this? i'm concerned of issues if there is a collision or the air bag deploys.
My suburban has had a cracked dashboard that has grown into many cease cracks.i am afraid the airbag will not d ploy correctly in a collision.please help!
We noticed a crack on the dashboard that appears to move between the passenger airbag and the center dash vent on july 11th, 2020. There was a substantial amount of noise "ratlling" from the dash board. On july 18th we noticed that the spa e on the dash under the vent was hanging even lower and more noise.on 7/27/20 we realized the crack continues to spread and the dash is sunk in more. We arw concerned the air bag will not deploy if needed or that further cosmetic injury will happen to the dash. The car was initially stationary outside our home. Each instance the crack is visible as well as the increased space under the vent. The problem became more evident as we drove off each time. We take city streets and highway when driving. This vehicle has never been in an accident.we have owned several makes and models of different vehicles and have no idea why this is happening.we do know we have six children and this is our family car that we no longer feel safe driving.
Upon entering the vehicle this morning, 11/17/2020, i noticed a crack in the dash near the passenger side airbag. As i started the vehicle and driving the service airbag light came on. The mileage at the time was 129173.
Cracked dash board.next to airbag and above instrument cluster.concerned for proper function of airbag as well as the instrument cluster.it started to crack several years ago and continues to get worse every year.
Cracked dash over passenger side airbag
Takata recall has not been replaced in truck yet, over a year and a half later.
2010 chevrolet suburbanmy dash board inexplicably cracked in several places some around the air bag. After researching, i found thousands have the same problem and are concerned the cheap plastic dash could turn to shrapnel in an accident. I have read people spend hundreds, sometimes thousands to fix the damage only for it to happen again. Gm needs to be held responsible for this poor and cheap design flaw. No one deserves to spend $40k on a vehicle that literally cracks apart in a short time of ownership. If gm really stands behind the quality of their products, then they need to step up and take care of their customers. And while i'm at it all vehicle manufacturers need to stop making such cheap unsafe piece of craps that are constantly being recalled for some reason or another. Nhtsa needs to hold these manufacturers responsible for not only ripping us all off, but also producing such unsafe vehicles. Stand up and grow a backbone nhtsa!
Takata recall. The contact owns a 2010 chevrolet suburban. The contact stated that the air bag warning indicator intermittently illuminated while driving, which was a safety concern. The contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called american chevrolet at (209) 575-1606 (located at 4742 mchenry ave, modesto, ca 95356) where it was confirmed that the part was not available. The manufacturer was not notified. The vehicle was not repaired. The approximate failure mileage was 150,000. Vin tool confirms parts not available.
Takata recall. The contact owns a 2010 chevrolet suburban. The contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mckaig chevrolet buick at (903) 686-1240 (1110 e broadway ave, gladewater, tx 75647) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available/parts distribution disconnect.
Takata recall - currently there is no "fix"for the airbag. That is a huge safety concern for me and my passengers. Knowing that an air bag isn't working properly would be considered negligence on my part if i allow passengers to ride in my vehicle. The chevy dealership said there is not current "fix" due to the open recall. Tk holdings is trying to object to my claim as well. My air bag sensor has been on for some time now. It needs to be corrected. This is due to no fault of my own.
My dash on my suburban is cracked around the passenger airbag. I feel this issue is a safety hazard if the airbag comes out it may throw plastic pieces everywhere.
"takata recall".i received a recall in june 2016 and they have not been able to supply a replacement part in 16 months. No one can ride in the passenger front seat because of the danger
Takata recall. The contact owns a 2010 chevrolet suburban. The contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called aransas autoplex (sales and service) at (844) 884-7521 (2352 w wheeler ave, aransas pass, tx 78336) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available/parts distribution disconnect.
Takata recall. The contact owns a 2010 chevrolet suburban. The contact received notification of nhtsa campaign number: 16v381000 (air bags). Tom light chevrolet (located at 738 n earl rudder fwy, bryan, tx 77802, (979) 314-5564) was contacted and exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 chevrolet suburban. The contact stated that the air bag warning indicator remained illuminated and the electronic starter failed. In addition, while the vehicle was in reverse, the rear assist sensor failed. As a result, the contact crashed into a tree. The contact sustained neck injuries, but did not require medical attention. A police report was not filed. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the part was not available for the recall remedy. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 135,000. Vin tool confirms parts not available.
I am having a big issue with cracks on my dash board- i have a 2010 suburban and the cracks started in 2013 and have now grown in size to where a portion of my dash has caved in above the instrument cluster as well as a crack now reaching to the passenger air bag. I have read of other people having the same crackingissue in the same locations on the dash. Is there a fix for this? i'm concerned of issues if there is a collision or the air bag deploys.
Electrical is dash is causing the radio to mess up. It switches from radio to usb to cd to aux, will not stay on just one of them making listening to radio not possible. The air bag light stays on with a message saying check air bag. The tire monitor light stays on and don't know why. Also the abs light comes on randomly, had this checked out and it wouldn't give them a code so chevy couldn't fix it while under warranty. This is a lot going and would love for it be fixed. I also seen that starting in 2011 there is recalls on this vehicle for electrical not sure why they wouldn't include the 2010.
Crack dashboard in the airbag corner, two days after one more in the middle the steeringwheel.
Two years ago my stabilitrak failure warning came up. The engine wouldn't go over 20 mph. The battery was replaced and the issue corrected. This week it happened again. While driving, the stabilitrak warning came up and car power/ acceleration went down to almost nothing. Chevy is saying they *think* my cam shaft lifter failed and it's almost $7,000 to fix. This seems to be an ongoing problem in the chevy/gmc cara of this manufacturing time. It's dangerous and someone will get killed.
8-10-15 driving about 35 mph without warning vehicle completely shut down. No power steering or brakes. Was able to pull off road with difficulty but safely. Check engine light came on. Was able to start after a minute and drove immediately to jack williams chevrolet in st. Augustine fla. They diagnosed a battery that needed to be replaced (no indication of check engine code on receipt just battery tested and needed to be replaced) drove for a week with no problem then left for my home in pennsylvania. In virginia after refueling and about ready to get on the interstate the same thing happened! this was a much more dangerous situation in heavy traffic. With no power, breaks or steering i managed to get safely off the road. Again i was able to start the vehicle after a minute and being a saturday afternoon with no dealer service available i decided to risk the rest of the drive home. Thankfully i made it and on monday i called chevrolet directly to ask them why the florida dealer mis-diagnosed the problem, asked why this happened and if there was any recalls or service bulletins. They directed me to sutliff chevrolet in harrisburg, pa. I did get a check engine light after the second failure but the light was off by monday. They read a p0601 code and replaced and reprogramed ecm. (engine control module i believe). The complaint against the dealer in florida is filed with chevrolet but i am filing the incident with nhtsa because i believe that this computer failure was extremely dangerous. I cant imagine what could have happened to a young or less experienced driver in this situation. Frankly had that failed at the posted 70 mph posted speed limit on the interstate while i was driving it could have been catastrophic for me as well.
Several cracks have appeared in the dash of my 2010 suburban. One is on the left corner of the passenger airbag compartment. The other is above the instrument panel on the drivers side. After the crack occurred above the instrument panel, the sensors began to malfunction. The cracks appeared over time. We bought the vehicle used in 2012 and there were no defects in the dash. The vehicle has not been in any accidents nor has her been any force applied to the dash that would have caused the cracks. We discovered the cracks about a year ago and have been trying to work with gm to resolve the issue as it appears that this is occurring in thousands of other gm vehicles from 2007-2013. We are members of a facebook group with almost 4000 members all sharing the same photos, stories and issues with their gm vehicles.this complaint is filed due to the fact that the cracks are getting worse and my fear is that the passenger airbag could be dangerous if deployed. Not to mention the malfunctioning sensors under the instrument panel where the other crack is located.
2010 chevy suburban......check engine light was on, went to the chevy dealer, it scanned as the fuel pump module part# 2087716 and also the abs, brake light, stabiltrak and traction control light come on and the vehicle loses power, this scanned as electonic brake control module.i had the fuel pump module replaced at the dealer and have found a recall bulletin for the year make and model with this exact problem.however this is vin specific?? so i was not able to have this repaired under the gm recall no14515b .
Takata recall. The contact owns a 2010 chevrolet suburban. The contact stated that the air bag warning indicator remained illuminated and the electronic starter failed. In addition, while the vehicle was in reverse, the rear assist sensor failed. As a result, the contact crashed into a tree. The contact sustained neck injuries, but did not require medical attention. A police report was not filed. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the part was not available for the recall remedy. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 135,000. Vin tool confirms parts not available.
I was driving on the interstate when suddenly the traction stability control system lit up and the vehicle wouldn't go past 35mph.i took it to a gmc dealership who identified that the throttle position sensor cover needed to be replaced as well as reprogramming the ecm.this could be highly dangerous especially while on an interstate traveling 60-65 mph and then suddenly lose power and not being able to go faster than 35.
Two years ago my stabilitrak failure warning came up. The engine wouldn't go over 20 mph. The battery was replaced and the issue corrected. This week it happened again. While driving, the stabilitrak warning came up and car power/ acceleration went down to almost nothing. Chevy is saying they *think* my cam shaft lifter failed and it's almost $7,000 to fix. This seems to be an ongoing problem in the chevy/gmc cara of this manufacturing time. It's dangerous and someone will get killed.
Service lightscame on - stabilitrak service needed.engine light came on.car went into reduced power mode.engine started to "sputter".took car in for service at gm dealer.they need to replace the throttle body and sensor.this problem is reported all over the internet with gm trucks and suv's.obviously there is a manufacturers defect.gm is not covering the problem or fixing it at their cost.$600.00 to fix.
I was driving on the interstate when suddenly the traction stability control system lit up and the vehicle wouldn't go past 35mph.i took it to a gmc dealership who identified that the throttle position sensor cover needed to be replaced as well as reprogramming the ecm.this could be highly dangerous especially while on an interstate traveling 60-65 mph and then suddenly lose power and not being able to go faster than 35.
The contact owns a 2010 chevrolet suburban. When the vehicle was started, the vehicle and the garage filled up with dark gray smoke without warning. The dealer diagnosed that the vehicle failed an oil consumption test due to an oil consumption leak. The dealer stated that the engine needed to be replaced. The manufacturer was made aware of the failure and referred the contact back to the dealer. The contact was informed that the vehicle was not worth the repair costs. The manufacturer offered the contact a deal to purchase a new vehicle. The vehicle was not repaired. The failure mileage was 150,000.
2010 5.3l engine consumes oil at an excessive rate. The lack of a low oil warning has caused the engine to be run without oil for excessive periods of time. Engine issues include stalling and inability to start vehicle until diagnosed by mechanic as being void of oil. Oil consumption has been as high as 100% within a six month period after completing a certified oil change by ase professionals.
Two years ago my stabilitrak failure warning came up. The engine wouldn't go over 20 mph. The battery was replaced and the issue corrected. This week it happened again. While driving, the stabilitrak warning came up and car power/ acceleration went down to almost nothing. Chevy is saying they *think* my cam shaft lifter failed and it's almost $7,000 to fix. This seems to be an ongoing problem in the chevy/gmc cara of this manufacturing time. It's dangerous and someone will get killed.
The vehicle is consuming excessive amounts of engine oil and fouling spark plugs.
2010 chevy suburban......check engine light was on, went to the chevy dealer, it scanned as the fuel pump module part# 2087716 and also the abs, brake light, stabiltrak and traction control light come on and the vehicle loses power, this scanned as electonic brake control module.i had the fuel pump module replaced at the dealer and have found a recall bulletin for the year make and model with this exact problem.however this is vin specific?? so i was not able to have this repaired under the gm recall no14515b .
I was driving on the interstate when suddenly the traction stability control system lit up and the vehicle wouldn't go past 35mph.i took it to a gmc dealership who identified that the throttle position sensor cover needed to be replaced as well as reprogramming the ecm.this could be highly dangerous especially while on an interstate traveling 60-65 mph and then suddenly lose power and not being able to go faster than 35.
I was driving on a rural road when all the dash info lights went on informing me i had reduced engine power and needed to service selectrac and that and all messages that it could sent were sent i have in turn had the car towed to a chevy dealership and now awaiting the results of what is wrong and how much this is going to cost i have just turned 50,000 miles.
The vehicle was in motion, i had just turned onto a city street from a shopping center and the transmission went out. Their was not any warning this was going to happen. Vehicle was driving fine up until that point. The vehicle did not move when pressing on gas. Me and my children came very close to getting hit, we were sitting in the middle of the street. No warning signs of this. I had to get the transmission replaced. I didn't plan on spending 4000 dollars on a 2010 chevy suburban.
On the instrument panel the message "service air bag"and airbag readiness light symbol stays on when ignition on and while driving. Dashboard cracked.back passenger seatbelt won't lock at times.
It takes 3 to 4 tries before the seatbelt clicks on . Driver side
2010 chevy suburban......check engine light was on, went to the chevy dealer, it scanned as the fuel pump module part# 2087716 and also the abs, brake light, stabiltrak and traction control light come on and the vehicle loses power, this scanned as electonic brake control module.i had the fuel pump module replaced at the dealer and have found a recall bulletin for the year make and model with this exact problem.however this is vin specific?? so i was not able to have this repaired under the gm recall no14515b .
8-10-15 driving about 35 mph without warning vehicle completely shut down. No power steering or brakes. Was able to pull off road with difficulty but safely. Check engine light came on. Was able to start after a minute and drove immediately to jack williams chevrolet in st. Augustine fla. They diagnosed a battery that needed to be replaced (no indication of check engine code on receipt just battery tested and needed to be replaced) drove for a week with no problem then left for my home in pennsylvania. In virginia after refueling and about ready to get on the interstate the same thing happened! this was a much more dangerous situation in heavy traffic. With no power, breaks or steering i managed to get safely off the road. Again i was able to start the vehicle after a minute and being a saturday afternoon with no dealer service available i decided to risk the rest of the drive home. Thankfully i made it and on monday i called chevrolet directly to ask them why the florida dealer mis-diagnosed the problem, asked why this happened and if there was any recalls or service bulletins. They directed me to sutliff chevrolet in harrisburg, pa. I did get a check engine light after the second failure but the light was off by monday. They read a p0601 code and replaced and reprogramed ecm. (engine control module i believe). The complaint against the dealer in florida is filed with chevrolet but i am filing the incident with nhtsa because i believe that this computer failure was extremely dangerous. I cant imagine what could have happened to a young or less experienced driver in this situation. Frankly had that failed at the posted 70 mph posted speed limit on the interstate while i was driving it could have been catastrophic for me as well.
8-10-15 driving about 35 mph without warning vehicle completely shut down. No power steering or brakes. Was able to pull off road with difficulty but safely. Check engine light came on. Was able to start after a minute and drove immediately to jack williams chevrolet in st. Augustine fla. They diagnosed a battery that needed to be replaced (no indication of check engine code on receipt just battery tested and needed to be replaced) drove for a week with no problem then left for my home in pennsylvania. In virginia after refueling and about ready to get on the interstate the same thing happened! this was a much more dangerous situation in heavy traffic. With no power, breaks or steering i managed to get safely off the road. Again i was able to start the vehicle after a minute and being a saturday afternoon with no dealer service available i decided to risk the rest of the drive home. Thankfully i made it and on monday i called chevrolet directly to ask them why the florida dealer mis-diagnosed the problem, asked why this happened and if there was any recalls or service bulletins. They directed me to sutliff chevrolet in harrisburg, pa. I did get a check engine light after the second failure but the light was off by monday. They read a p0601 code and replaced and reprogramed ecm. (engine control module i believe). The complaint against the dealer in florida is filed with chevrolet but i am filing the incident with nhtsa because i believe that this computer failure was extremely dangerous. I cant imagine what could have happened to a young or less experienced driver in this situation. Frankly had that failed at the posted 70 mph posted speed limit on the interstate while i was driving it could have been catastrophic for me as well.
Crack dashboard in the airbag corner, two days after one more in the middle the steeringwheel.
My dash on my suburban is cracked around the passenger airbag. I feel this issue is a safety hazard if the airbag comes out it may throw plastic pieces everywhere.
The dashboarddeveloped a crack approx 8 inches long on the drivers side behind steering column.this happened when the heat was turned on to defrost window.this is dangerous because if the airbag should deploy pieces of the dash could be sent flying into the passenger compartment and cause injuries.gm does not want to fix the problem.
Two large cracks appeared in my dash recently - no accident, no special cleaning solution, nothing.one crack is over the control console near the driver side and the other is around the passenger airbag.my concern is that the crack surrounding the passenger airbag could possibly hinder the airbag from working properly or could possibly eject shards of hard plastic into my passengers if the airbag did deploy.gm should recall and replace all these dashes to prevent injury/death!
Dashboard cracking in 2 places.
Dashboard has cracked in several places and dealership nor gm will repair.
Crack dashboard in the airbag corner, two days after one more in the middle the steeringwheel.
The contact owns a 2010 chevrolet suburban. After the vehicle was taken in for maintenance, the technician stated that the passenger side upper panel of the dashboard was fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.
The contact owns a 2010 chevrolet suburban. The contact stated that the dashboard was cracked and deteriorated.the dashboard was exposing cracks above the front passenger side near the air bag and on the drivers side. In addition, the glare from the dashboard failure was also affecting the contacts visibility. The vehicle was taken to an independent mechanic who replaced the dashboard. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
2 cracks across the dashboard this has to be from defective plastic made in manufacturing the dashboard.
Dash cracked and fell apart.had to replace the entire dash board assembly. The dash was cracking as if it was made of glass.a piece of the dash even broke off while i was driving and fell on my lap..
Cracks in the dashboard
Cracked dashboard
The contact owns a 2010 chevrolet suburban. While the vehicle was at a dealer for routine maintenance, the contact was informed that the dashboard was deteriorating near the air bag area. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 100,000.
Dashboard crack.
Dashboard crack in multiple places.
Dashboard cracked in two places. One above instrument cluster, one by passenger airbag. Dashboard rattles due to crack. Airbag function may be adversely affected. There was no incident that lead to the cracks, other than outdoor temperature fluctuations.
Dashboard is cracked in several places.
My dash has cracked twice on my 2010 suburban.it cracked the first time approximately two years after i purchased the vehicle.chevrolet replaced the dash under warranty.the dash cracked again approximately two years later.there appears to be some sort of design flaw with the dash. The dash does not have enough rigidity to accommodate the normal vibrations during the driving of the vehicle. The cracks in the dash are located next to the passenger side airbag.i am concerned that the dash will become shrapnel if the airbag ever deploys.
My dash cracked in two places one at the corner of the airbag and the other in the center of my instrument cluster.noticed this while driving yesterday.
On the instrument panel the message "service air bag"and airbag readiness light symbol stays on when ignition on and while driving. Dashboard cracked.back passenger seatbelt won't lock at times.
Dash cover is cracked.
Dashboard cracked in two different spots.dealership and gm said there is no recall for this however there are numerous customers with the same issue.
Cracks (2 separate cracks; photos attached) appeared in the dashboard of2010 chevrolet suburban lt above the steering column and near the passenger airbag.the vehicle was stationary in the driveway when the cracks appeared --there was no event to cause the cracks to appear.a search on a gm online forum advised this to be a known defect for cars of this model and year.
Dash is cracked above instrument panel and is spreading with sharp edges that can shatter and cause harm during a crash. Dash cracked randomly when parked.
Dash is falling apart, full of cracks; chunks of plastic dash have broken off. Potential safety issue if involved in an accident, especially if dash airbag is deployed. Large sharp pieces of dash will break loose and become projectiles/ shrapnel. I believe sunlight and high heat in parked car has caused this. Not caused by an accident. Definitely a design flaw. Should be recalled.
A crack appeared in the dash on the corner of the airbag!two months later another crack appeared over the instrument panel.currently the entire center portion of the dash is sinking.our fear is this will cause an airbag malfunction or if the airbag does deploy, the entire center portion of the dash will be thrown into our face.i contacted gm and they agreed to pay 60% to have a new dash put in.
I was driving on the interstate when suddenly the traction stability control system lit up and the vehicle wouldn't go past 35mph.i took it to a gmc dealership who identified that the throttle position sensor cover needed to be replaced as well as reprogramming the ecm.this could be highly dangerous especially while on an interstate traveling 60-65 mph and then suddenly lose power and not being able to go faster than 35.
I have multiple cracks in my dashboard. One on the top right corner of the airbag and another over the instrument panel.this is a widespread problem that gm has refused to acknowledge. There are thousands of people affected by this. This dashboard should be recalled. It seriously impacts our resale value.
Dash cracked and fell apart.had to replace the entire dash board assembly. The dash was cracking as if it was made of glass.a piece of the dash even broke off while i was driving and fell on my lap..
The top surface of the dashboard has cracked.the crack has reached the area of the front passenger side airbag.the area affected by the cracked dashboard seems loose and makes a loud rattle as i drive.
Large cracks in the dash board. Some starting around passenger airbag and some starting over the steering wheel area.
Truck loses power to engine whiledriving.i have no oil pressure no fuel no speedometer and no rooms but my battery runs on about 14. Truck will drive at speed it shutsdown at but if u stop it takes a little longer to gain speed. This has did this about 5 times in 2 weeks i had it in the shop 3 times and we are unableto figure it out. If u turn the truck up it will not start u have to unhook the battery to get power back.
Cracked dash in multiple locations.
The dash is cracked in many places for no reason and some of the pieces are sharp.
Dash is falling apart, full of cracks; chunks of plastic dash have broken off. Potential safety issue if involved in an accident, especially if dash airbag is deployed. Large sharp pieces of dash will break loose and become projectiles/ shrapnel. I believe sunlight and high heat in parked car has caused this. Not caused by an accident. Definitely a design flaw. Should be recalled.
We noticed a crack on the dashboard that appears to move between the passenger airbag and the center dash vent on july 11th, 2020. There was a substantial amount of noise "ratlling" from the dash board. On july 18th we noticed that the spa e on the dash under the vent was hanging even lower and more noise.on 7/27/20 we realized the crack continues to spread and the dash is sunk in more. We arw concerned the air bag will not deploy if needed or that further cosmetic injury will happen to the dash. The car was initially stationary outside our home. Each instance the crack is visible as well as the increased space under the vent. The problem became more evident as we drove off each time. We take city streets and highway when driving. This vehicle has never been in an accident.we have owned several makes and models of different vehicles and have no idea why this is happening.we do know we have six children and this is our family car that we no longer feel safe driving.
My truck is affected due to the cracked dash thatis a continuing problem in gym trucks like my 2010 suburban.
The dash has a crack at the top left corner where the airbag is located.i'm concerned about injury if the airbag is deployed or that it might not deploy properly in a crash.
Dashboard cracked in two places. One above instrument cluster, one by passenger airbag. Dashboard rattles due to crack. Airbag function may be adversely affected. There was no incident that lead to the cracks, other than outdoor temperature fluctuations.
Several cracks have appeared in the dash of my 2010 suburban. One is on the left corner of the passenger airbag compartment. The other is above the instrument panel on the drivers side. After the crack occurred above the instrument panel, the sensors began to malfunction. The cracks appeared over time. We bought the vehicle used in 2012 and there were no defects in the dash. The vehicle has not been in any accidents nor has her been any force applied to the dash that would have caused the cracks. We discovered the cracks about a year ago and have been trying to work with gm to resolve the issue as it appears that this is occurring in thousands of other gm vehicles from 2007-2013. We are members of a facebook group with almost 4000 members all sharing the same photos, stories and issues with their gm vehicles.this complaint is filed due to the fact that the cracks are getting worse and my fear is that the passenger airbag could be dangerous if deployed. Not to mention the malfunctioning sensors under the instrument panel where the other crack is located.
I noticed while driving my vehicle that my dash started to rattle. After getting to school to drop my kids off, i noticed that i had a crack in my dash resonating from the top of the steering wheel portion of the dash. It has since then grown another crack and the original crack is becoming longer and longer. The dash is now cracked at the corner of the airbag on the passenger side of the vehicle. I am concerned that the cracks are going to just continue until i'm unable to keep the vibrations to a minimum. I'm also concerned about the crack now over by the airbag. I don't know if this would cause the airbag to malfunction if it continues.
My entire dashboard is cracking and its into pieces....i do not park in the sun
I have read 1,000's of complaints about the dash board cracking. I have a crack above the passenger air bag and now above the steering cluster. There are too many complaints for this to continue to go unattended.
The dash has been cracked for years on a six year old vehicle. Gm refuses to make it right. This is documented to be a design flaw on many gm trucks and suvs for several years and gm is too cheap to fix them.
My dashboard has developed 3 major cracks across it.
Heard the dash start to make a noise, looked at it and there was a small hairline crack.came back to the car about 4 hours later and there were two cracks about the odometer.this car is garaged every evening and is well kept on the inside.i have been a loyal customer to gm but after this i doubt i will ever buy gm again.
Electrical is dash is causing the radio to mess up. It switches from radio to usb to cd to aux, will not stay on just one of them making listening to radio not possible. The air bag light stays on with a message saying check air bag. The tire monitor light stays on and don't know why. Also the abs light comes on randomly, had this checked out and it wouldn't give them a code so chevy couldn't fix it while under warranty. This is a lot going and would love for it be fixed. I also seen that starting in 2011 there is recalls on this vehicle for electrical not sure why they wouldn't include the 2010.
Under normal conditions, there was a large "pop" sound from the dash and i noticed that the dash cracked and has jagged sharp plastic edges.
The dash has cracked in 3 different direction on the passenger side at the upper right hand corner of the air bag. The chevrolet dealership where the vehicle was purchased has stated that gm will not repair or replace it. The crack started as one and has since run in different directions.
Dash board has serious cracking on driver and passenger sides.
The dash on the left corner of the passenger side airbag has cracked.
Dashboard cracking in 2 places.
The dash cracked out of the blue one main spot and it branched off from there. I just looked up yesterday after getting out of the car and there it was it wasn't there the other day.
The dash is cracking around passenger airbag and above instrument cluster.
The dashboard is cracked on the driver's side and the passenger side.
Dashboard is cracked in several places.
Dashboard cracked in several areas near corners and radius. Concerned if air bags deploy, sharp edges will severely cut passengers. This happened just 2 years after new purchase. Makes car look very cheap.
Just like everybody else online, my dash is really cracked.i have 32 inches of cracking.this vehicle is in super shape except for the dash.
Dashboard is cracked around airbag and i am concerned if the airbag was ever deployed the broken dashboard would act like shrapnel and injure passengers.
2010 chevrolet suburbanmy dash board inexplicably cracked in several places some around the air bag. After researching, i found thousands have the same problem and are concerned the cheap plastic dash could turn to shrapnel in an accident. I have read people spend hundreds, sometimes thousands to fix the damage only for it to happen again. Gm needs to be held responsible for this poor and cheap design flaw. No one deserves to spend $40k on a vehicle that literally cracks apart in a short time of ownership. If gm really stands behind the quality of their products, then they need to step up and take care of their customers. And while i'm at it all vehicle manufacturers need to stop making such cheap unsafe piece of craps that are constantly being recalled for some reason or another. Nhtsa needs to hold these manufacturers responsible for not only ripping us all off, but also producing such unsafe vehicles. Stand up and grow a backbone nhtsa!
Severe dash cracking around airbags. If repaired, i'm afraid that airbag may deploy.cracks are getting worse.
Cracked dash board.next to airbag and above instrument cluster.concerned for proper function of airbag as well as the instrument cluster.it started to crack several years ago and continues to get worse every year.
The dashboard cracked on two locations on the 2010 chevrolet suburban ltz.one crack is over the driver's side/steering column which continues to grow.the other crack is located on the passenger side and goes directly into the airbag.this is consistent with other reportings on the internet of fellow chevy suburban owners.my car is stored in my garage all day and is not sitting in the sun all day nor has the car ever been in an accident.chevy has no explanation as to why this happens - just that they are not willing to at least pay for 1/2 or the cost of the new dashboard.i brought the car to the dealership at the beginning of the year and stated that i heard a rattling from the dashboard; asked if they could ensure that the dash was secure.when i picked up the vehicle they stated the dash was fine.the rattling continued for months.after several months, i noticed the crack on the passenger side.several weeks later, i noticed the crack on the driver's side.the dealership nor chevy will assist with this issue.
Dash cracking in multiple areas around the airbag creating a flying projectiles hazard even in a minor fender bender if the airbag deploys
The dashboard cracked with no incident to cause it. The vehicle was parked and was noticed when returning to the car. The vehicle is well taken care of and parked/protected with spaces that are covered. There are two cracks, one extends from upper right corner of the passenger airbag and the other starts and extends near the instrument panel. This is a known defect on gm made vehicles manufactured between 2007-2013. There is no event that caused this crack and the vehicle is protected from extreme heat and cold. Non-abrasive cleaning protects are also used on the dash. This happens to a majority of owners of these vehicles and there is even a facebook group with over 4000 members that documents all the problems. This is a safety hazard because if the airbag goes off or a vehicle accident occurs, then small pieces of plastic can easily become projectiles. These vehicles are much to expensive to have these problems with no major event to cause it.
I have always garaged and maintained my vehicles. When i park my car while out,i always utilize a windshield visor to protect my dash as well as keep the temperature down in the vehicle. When i started noticing my dash was cracking i was shocked. In my 40 plus years of owning a vehicle i have never had a dash crack. The crack has continued to spread over the controls in front of the steering wheel at this point. I got an estimate on replacing it and was quoted 1600.00 parts and labor. Seriously?? i am furious at this point and i am looking for another vehicle, not a chevy. I've had many things go wrong with this model which include the motorized side windows, the glass popping open on the hatch, all the paint chipping off on the air control buttons, hinges breaking off of the storage compartments on the console, the motorized button that is supposed to lift the backseat don't work properly and the list goes on and on. Such an expensive disappointment.
Dashboard cracked. If airbag deployed the shrapnel from dashboard would injure driver and passenger. Noticed it when it rattled while driving down the road.
I am having a big issue with cracks on my dash board- i have a 2010 suburban and the cracks started in 2013 and have now grown in size to where a portion of my dash has caved in above the instrument cluster as well as a crack now reaching to the passenger air bag. I have read of other people having the same crackingissue in the same locations on the dash. Is there a fix for this? i'm concerned of issues if there is a collision or the air bag deploys.
My dash is cracked on the passenger side between the airbag deploy location and the front window vents.this are is approximately 1 1/2 inches and obviously not well made as there are many others with the same issue.only other problem is the steering wheel whines when i turn it.other than that i really like my vehicle, just which chevy would stand behind its product more, especially when it is a real defect like the dash.
Dashboard crack in multiple places.
The contact owns a 2010 chevrolet suburban. The contact stated that while driving in inclement weather at 55 mph, all of the instrument panel lights illuminated and acceleration power decreased and the vehicle was unable to exceed 10 mph. The contact also stated that a burning odor was emitted and the instrument panel lights illuminated but was unsure of which light specifically. The vehicle was moved to the shoulder where the vehicle was shutdown and restarted. The vehicle was towed to the dealer where it was confirmed that the throttle sensor had failed and needed to be replaced. The vehicle was repaired.the contact received notification of a manufacturer's recall pertaining to a faulty throttle position sensor after the failure occurred. The approximate failure and current mileage was 45,000. The vin was not available.
Service lightscame on - stabilitrak service needed.engine light came on.car went into reduced power mode.engine started to "sputter".took car in for service at gm dealer.they need to replace the throttle body and sensor.this problem is reported all over the internet with gm trucks and suv's.obviously there is a manufacturers defect.gm is not covering the problem or fixing it at their cost.$600.00 to fix.
Tl- the contact owns a 2010 chevrolet suburban. The contact stated that the rear defrost terminal detached from the vehicle. It was taken to a dealer for diagnosis and the terminal was glued back on but it did not hold. The terminal was soldered on and again it did not hold. The rear window was replaced including a new rear defrost system. Fifteen months years later the failure recurred. The vehicle was returned to the dealer and it was glued back on but it did not hold. The vehicle had not been repaired. The manufacturer was notified and a complaint was filed. The failure mileage was 40,052 and the current mileage was 70,000. Dt
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