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We found the following complaints for CHEVROLET SILVERADO 3500 (2011)

Read complaints for CHEVROLET SILVERADO 3500 (2011)


Takata recallnothing yet but not comfortable driving with a unstable bomb in my vehicle.whats the hold up with a replacement?

Takata recall: i have asked the dealer to replace the dangerous airbags five or six times in the past year & a half as well as telephoning gmc corporate office twice.they keep telling me they don't have the replacement airbags.consequently, they leave me, my family & passengers in danger of severe injury or death.how can i force them to replace the airbags?

Takata recall not repaired

Takata recall. The contact owns a 2011 chevrolet silverado 3500. The contact received a recall notification for nhtsa campaign number: 21v054000 (air bags) however, the contact was informed by the dealer that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that the remedy was not yet available. The contact had not experienced a failure. Vin tool confirms parts not available.

The contact owns a 2011 chevrolet silverado 3500. The contact received notification of nhtsa campaign number: 16v381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. A dealer was not contacted. The manufacturer was made aware of the issue and stated that the part was not available. The contact had not experienced a failure. Vin tool confirms parts not available.

Takata recall. The contact owned a 2011 chevrolet silverado 3500. While driving 70 mph, the contact lost consciousness and crashed into several trees. The air bags did not deploy. A police report was filed. The contact was taken to the hospital to receive medical attention. The contact sustained three broken ribs. The vehicle was totaled and towed by the police to a towing lot. The dealer and manufacturer were not made aware of the failure. The cause of the failure was not determined. The failure mileage was 170,000.

Takata recall. The contact owns a 2011 chevrolet silverado 3500. The contact received notification of nhtsa campaign number: 16v381000 (air bags). The contact stated that connell chevrolet (located at 2828 harbor blvd, costa mesa, ca 92626, (714) 786-5630, (706) 653-7420) exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.

Dashboard is cracked on both sides near the airbag system.safety concern should the airbag deploy causing shards of defective dash to act as projectiles injuring the occupants of the vehicle.this is a common problem with gm vehicles from 2007 to 2013.vehicle was parked when crack was first observed.

Takata recall. The contact owns a 2011 chevrolet silverado 3500. The contact received notification of nhtsa campaign number: 21v054000 (air bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Received letter from gm july 2016 about recall. Called dealership that sold me the vehicle. They said, gm has not come up with a repair yet. The dealership would call to set up repair appointment once they know of repair and parts on hand. Called dealership 10/26/2017 still no clue about repair procedure or parts. They will call once repair is known. Why isn't this safety issue fixed yet?

Exhaust fluid quality poor appeared on the dash display, so i toped it off with more fresh def and the warning went away.3 days later the same warning came back on the dash display only with a new warning with it that said vehicle speed will be limited to 55mph next fuel fill, it did! itook the truck to the dealer they found bad nox sensors 1&2.repairs where not done because i felt that should be some sort of recall on defective parts that controls the drivability of a vehicle. On feb-4-2015 i received a letter from gm after 2 years telling me that my truck may have nox sensors that can become contaminated and that gm is extending the warranty on the nox sensors and the wire connectors for 10/yrs. 120.000 miles which ever comes first. So i go back to the dealer and show them the letter from gm and show them my receipt from when i came in 2 years ago that shows that the nox sensors were defective way back in 2013 and are still on the vehicle and i need the repairs done per the letter from gm. The dealer is refusing to repair the vehicle because of the mileage that is now on the vehicle, however the defective parts that failed when the vehicle was within the mileage are still on the vehicle and i feel should be replaced and repaired or reimbursement for $800.00 programmer. I have contacted chevrolet and they are working with that dealership to try and resolve this issue. Case number is available if needed, gm letter number is 13386.

Takata recall:there is a recall for 2014-15 silverado (recal # 14v301000). I am having the exact same issues. I have had the truck about a year, 2nd owner, bought it at 30k miles.on nov. 25 i came out to start my start my truck and i immediately couldn't power up stereo and then i noticed i have no door chime for open door, no chime for key in ignition and no chime for my seatbelt. My turn signal indicator no longer lets me know when it is on. My key fob will not operate keyless start. I believe my vehicle could easily be included in recall. I'm sure there werent many because most dealerships are not giving any signs that they have dealt with this issue. I have all good fuses in both boxes too. The 1 dealership jumped right to replacing stereo for a $1000. Now i just dont have that kind of money nor can i afford to be coming in and out of dealership trying to figure this out. Somebody knows what it is and their not sharing that info. Can you help mefigure out what to do next.i have no audible indicator letting me know door is open while key is in ignition and audible indicator letting me know if seatbelt is buckled and i am a over the road carrier and spend alot of time in my truck. Thank you

Exhaust fluid quality poor appeared on the dash display, so i toped it off with more fresh def and the warning went away.3 days later the same warning came back on the dash display only with a new warning with it that said vehicle speed will be limited to 55mph next fuel fill, it did! itook the truck to the dealer they found bad nox sensors 1&2.repairs where not done because i felt that should be some sort of recall on defective parts that controls the drivability of a vehicle. On feb-4-2015 i received a letter from gm after 2 years telling me that my truck may have nox sensors that can become contaminated and that gm is extending the warranty on the nox sensors and the wire connectors for 10/yrs. 120.000 miles which ever comes first. So i go back to the dealer and show them the letter from gm and show them my receipt from when i came in 2 years ago that shows that the nox sensors were defective way back in 2013 and are still on the vehicle and i need the repairs done per the letter from gm. The dealer is refusing to repair the vehicle because of the mileage that is now on the vehicle, however the defective parts that failed when the vehicle was within the mileage are still on the vehicle and i feel should be replaced and repaired or reimbursement for $800.00 programmer. I have contacted chevrolet and they are working with that dealership to try and resolve this issue. Case number is available if needed, gm letter number is 13386.

November 19 2014 i was driving to work when my service exhaust fluid system dic came on, followed with the check engine light. It was taken to our local dealership and they replaced all components of the def system. Then on december 11 the exhaust fluid system dic came on again, but with the message that the fluid quality is poor. Once again it was taken to the dealer ship where they drained the tank and refilled it. Then again on december 16 2014 the exhaust fluid dic came on again with fluid quality is poor.will once again return to the dealership.

Diesel exhaust filter (def) and flow reduction tube on duramax lml engine. Fautly def requires extremely high temperatures to clean - or regenerate - causing the def and reduction tube to fail. High temperatures are a fire hazard to vehicle and grass or other terrain over which the truck is parked. Gm no longer manufactures the reduction tube, gm part number 25960609 forcing the consumer to wait for gm to make part on special order basis - over 30 days - or force consumer to remove def or make other fabrication, order to operate the vehicle. Gmis aware via customer service and dealer complaints that the lack of part 25960609 availability is a nation-wide problem and has a high failure rate. Gm stopped production as a cost saving measure. The duramax lml engine is in service mostly as commercial vehicle fleet. Thus, there is a high probability of unsafe fabrication in order to restore vehicle operation.

Strong exhaust and or raw fuel smells inside cab and around outside of vehicle engine bay. Especially noticeable when vehicle is regenerating. Smoke billowing out from under right side of hood. A clear liquid and a black liquid running down exhaust pipe from turbocharger exhaust exit. Noticeable leakage on floor under vehicle. This is a fire hazard that is not being diagnosed, repaired or tested correctly. This vehicle has been to gm dealers three times to address these problems.

The contact owns 2011 chevrolet silverado 3500. The contact stated that while driving 55 mph, the vehicle failed to accelerate past 50 mph and the exhaust fluid quality poor warning indicator illuminated continuously. The failure recurred on a daily basis. The vehicle was taken to a dealer where the technician diagnosed that the diesel exhaust fluid tank was faulty. The vehicle was not repaired.the manufacturer was notified of the failure. The failure mileage was unavailable.

The contact owns a 2011 chevrolet silverado 3500hd(na). The contact stated that the computer was programmed to limit the speed of the vehicle when the diesel exhaust fluid was too low. He noticed that when he filled the fuel tank, the computer did not recognize that the tank was full and the diesel warning light continued to illuminate on the instrumental panel. The vehicle had not been inspected by a dealer but was contacted; they informed him that the only remedy was for them to drop the diesel tank and empty the fluid for the computer to reprogram itself. The vehicle had not been repaired. The failure mileage was approximately 6,500.

Strong exhaust and or raw fuel smells inside cab and around outside of vehicle engine bay. Especially noticeable when vehicle is regenerating. Smoke billowing out from under right side of hood. A clear liquid and a black liquid running down exhaust pipe from turbocharger exhaust exit. Noticeable leakage on floor under vehicle. This is a fire hazard that is not being diagnosed, repaired or tested correctly. This vehicle has been to gm dealers three times to address these problems.

The contact owns a 2011 chevrolet silverado 3500. The contact stated that while traveling 70 mph the vehicle stalled. The vehicle was towed to the dealer who diagnose that the diesel injection pump needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 11,000.

The contact owns a chevrolet silverado 3500. The contact stated that the vehicle suddenly stalled because the fuel tank was empty however, the fuel level gauge registered that there was one fourth of a tank of gasoline in the vehicle. The failure was recurring. The vehicle was taken to the dealer multiple times where the fuel tank, transfer pump and engine control module had been replaced but the failure was not remedied.the manufacturer was notified. The failure mileage was 85,000.

The contact owns a 2011 chevrolet silverado 3500. While driving at 70 mph, the vehicle shifted out of the drive position and into the neutral position independently. The vehicle's gauges fluctuated on the instrument panel. The vehicle was taken to the dealer, but was not yet diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 62,175.

Diesel exhaust filter (def) and flow reduction tube on duramax lml engine. Fautly def requires extremely high temperatures to clean - or regenerate - causing the def and reduction tube to fail. High temperatures are a fire hazard to vehicle and grass or other terrain over which the truck is parked. Gm no longer manufactures the reduction tube, gm part number 25960609 forcing the consumer to wait for gm to make part on special order basis - over 30 days - or force consumer to remove def or make other fabrication, order to operate the vehicle. Gmis aware via customer service and dealer complaints that the lack of part 25960609 availability is a nation-wide problem and has a high failure rate. Gm stopped production as a cost saving measure. The duramax lml engine is in service mostly as commercial vehicle fleet. Thus, there is a high probability of unsafe fabrication in order to restore vehicle operation.

Takata recall:there is a recall for 2014-15 silverado (recal # 14v301000). I am having the exact same issues. I have had the truck about a year, 2nd owner, bought it at 30k miles.on nov. 25 i came out to start my start my truck and i immediately couldn't power up stereo and then i noticed i have no door chime for open door, no chime for key in ignition and no chime for my seatbelt. My turn signal indicator no longer lets me know when it is on. My key fob will not operate keyless start. I believe my vehicle could easily be included in recall. I'm sure there werent many because most dealerships are not giving any signs that they have dealt with this issue. I have all good fuses in both boxes too. The 1 dealership jumped right to replacing stereo for a $1000. Now i just dont have that kind of money nor can i afford to be coming in and out of dealership trying to figure this out. Somebody knows what it is and their not sharing that info. Can you help mefigure out what to do next.i have no audible indicator letting me know door is open while key is in ignition and audible indicator letting me know if seatbelt is buckled and i am a over the road carrier and spend alot of time in my truck. Thank you

While driving on the freeway, exiting to an off-ramp, truck lost power steering and brakes simultaneously, without any prior indications of mechanical trouble. Chevrolet currently shows no recall on this vehicle. Fortunately traffic was light and a collision was avoided.why would one critical system's pump--power steering--be used to drive a second critical system's pump--hydrobooster?

Abs,brake light,antiskid light, and service trailer brake system come and have no trailer brakes. Happens many times. Nearly caused crash while towing trailer.

While driving on the freeway, exiting to an off-ramp, truck lost power steering and brakes simultaneously, without any prior indications of mechanical trouble. Chevrolet currently shows no recall on this vehicle. Fortunately traffic was light and a collision was avoided.why would one critical system's pump--power steering--be used to drive a second critical system's pump--hydrobooster?

Takata recall:there is a recall for 2014-15 silverado (recal # 14v301000). I am having the exact same issues. I have had the truck about a year, 2nd owner, bought it at 30k miles.on nov. 25 i came out to start my start my truck and i immediately couldn't power up stereo and then i noticed i have no door chime for open door, no chime for key in ignition and no chime for my seatbelt. My turn signal indicator no longer lets me know when it is on. My key fob will not operate keyless start. I believe my vehicle could easily be included in recall. I'm sure there werent many because most dealerships are not giving any signs that they have dealt with this issue. I have all good fuses in both boxes too. The 1 dealership jumped right to replacing stereo for a $1000. Now i just dont have that kind of money nor can i afford to be coming in and out of dealership trying to figure this out. Somebody knows what it is and their not sharing that info. Can you help mefigure out what to do next.i have no audible indicator letting me know door is open while key is in ignition and audible indicator letting me know if seatbelt is buckled and i am a over the road carrier and spend alot of time in my truck. Thank you

Ibc ( integrated brake controller ) factory installed is not compatible with trailer braking systems using a eoh ( electric over hydraulic systems) however according to reports on various web sites and going to a gm dealer their recommendation is for owners to have installed at our ( owners ) aftermarket brake controllers with no compensation , people that have bought these trucks were not told by the dealers who were/ areaware of the incompatibility issue and has caused financial burden to the owners , however the new 2016 have had the problem corrected and have offered no solutions to previous year owners other than the aftermarket controller expense .this issue almost caused me to have a catastrophic collision if i had not had the thought and awareness to drive off the road into a ditch which incurred upon me a $850 towing bill to get back onto the highway. I bought the truck in july of 2015 used from a dealer in tallahassee ,florida and had not used the truck for towing a trailed until the date of the incident!

Dashboard is cracked on both sides near the airbag system.safety concern should the airbag deploy causing shards of defective dash to act as projectiles injuring the occupants of the vehicle.this is a common problem with gm vehicles from 2007 to 2013.vehicle was parked when crack was first observed.

Diesel exhaust filter (def) and flow reduction tube on duramax lml engine. Fautly def requires extremely high temperatures to clean - or regenerate - causing the def and reduction tube to fail. High temperatures are a fire hazard to vehicle and grass or other terrain over which the truck is parked. Gm no longer manufactures the reduction tube, gm part number 25960609 forcing the consumer to wait for gm to make part on special order basis - over 30 days - or force consumer to remove def or make other fabrication, order to operate the vehicle. Gmis aware via customer service and dealer complaints that the lack of part 25960609 availability is a nation-wide problem and has a high failure rate. Gm stopped production as a cost saving measure. The duramax lml engine is in service mostly as commercial vehicle fleet. Thus, there is a high probability of unsafe fabrication in order to restore vehicle operation.

Cracked dash above driver instrument cluster and around passenger airbag.

Exhaust fluid quality poor appeared on the dash display, so i toped it off with more fresh def and the warning went away.3 days later the same warning came back on the dash display only with a new warning with it that said vehicle speed will be limited to 55mph next fuel fill, it did! itook the truck to the dealer they found bad nox sensors 1&2.repairs where not done because i felt that should be some sort of recall on defective parts that controls the drivability of a vehicle. On feb-4-2015 i received a letter from gm after 2 years telling me that my truck may have nox sensors that can become contaminated and that gm is extending the warranty on the nox sensors and the wire connectors for 10/yrs. 120.000 miles which ever comes first. So i go back to the dealer and show them the letter from gm and show them my receipt from when i came in 2 years ago that shows that the nox sensors were defective way back in 2013 and are still on the vehicle and i need the repairs done per the letter from gm. The dealer is refusing to repair the vehicle because of the mileage that is now on the vehicle, however the defective parts that failed when the vehicle was within the mileage are still on the vehicle and i feel should be replaced and repaired or reimbursement for $800.00 programmer. I have contacted chevrolet and they are working with that dealership to try and resolve this issue. Case number is available if needed, gm letter number is 13386.




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