We found the following complaints for CHEVROLET CRUZE (2015)
Read complaints for CHEVROLET CRUZE (2015)
The dash show air bag
Driving from ski area in line of cars at 15mph when cars ahead started to stop.had "snowflake" button pushed.brakes appeared not to engage, progressively pushed on brake harder but no effect, fortunately by the time of impact car had slowed to 5mph and airbags did not deploy.damage to front grille.turning off "snowflake" (abs) returned braking to normal.
Driving in a turning lane, and a vehicle pulled out in front of me without looking, swerved to avoid the vehicle and hit a stationery truck pretty hard, sustained injuries from the accident and none of the airbags in the vehicle deployed. Vehicle was considered totaled by the insurance.
The contact owned a 2015 chevrolet cruze. The vin was not provided. The contact stated that while her husband was driving about 45 mph, the vehicle rear-ended another vehicle. The air bags did not deploy. There was no warning. There was no injury. A police report was filed. The vehicle was damaged and was towed away by the insurance company. The insurance company had not made a decision on the status of the vehicle. The dealer and the manufacturer were not called. The failure mileage was 55,593.
My husband was traveling at approximately 50 m.p.h. He was looking in the rearview mirror. When he looked ahead, the suv in front of him was stopped for the vehicle ahead to turn. By the time he saw the suv was stopped, there was about 10-15 feet between our car and the suv. He braked and tried to swerve to the side to miss the suv but was unsuccessful. He slammed into the rear of the suv. The suv suffered minor damage. Our vehicle suffered significant front end damage and was later totaled. No airbags deployed in our car.
I drove over a bump and the side air bags deployed ripping the roof covering off around the inside top of the car. I reported this to the dealer and they at refusing to cover the repair even though there is no visible damage to my vehicle aside from some light scratches along the front where i had turned too close to the curb in the past and it had scraped the front. My vehicle is still at the dealer and i am very frustrated they are attempting not to cover this repair.
I was driving and was stopped at a stop light. When the light turned green i proceeded to excel forward. The car was only going between 10-15 miles per hour when without hitting or curbing anything my tire blew. Right after the tire blew all (6) six of my airbags deployed. When the airbags deployed the car quickly filled with smoke like air. The airbags caused me to not be able to see and i steered the car off the side of the road. At such time, onstar came across the speakers and asked if we were in an accident and if we needed the police &/or an ambulance. We yelled to the onstar person that we thought the car was on fire because of the smoke like substance and that we needed the police that we were on only vehicle that had been in an accident. I still have no clue what transpired in the event of the tire blowing especially since i didn't hit anything or curb anything. And i still don't know why the airbags deployed when they shouldn't have. I am educated on the requirements of deployed airbags and never at such time did i ever meet these requirements especially for all (6) six of the airbags to deploy. I never hit anything at a speed of 14 mph, nor was i tee boned from both sides, nor did our car role over. Which is the main reasons for all (6) six of the airbags to deploy. On another note the airbags on the drivers side, my side, deployed with such force that the airbags broke my glasses, my cell phone screen, and broke the ignition key off in the ignition. The airbag that protects the drivers knees left a bruise the size of a grapefruit on my leg.i never seemed medical attention. As for the passenger side airbags, they didn't have any force behind them. The airbags never even touched my wife at all and she didn't have any injuries at all. The tire in which we are discussing is the front passenger tire.
Hit a small animal and a rock and dirt with front end all air bags in front and side inflated even the passenger side though no one sitting in that seat need to know if there is a recall mechanic said he had never seen this before
I was rear ended by a driver traveling over 45mph while i was at a full stop. This impact slammed my vehicle into the truck infront of mine, and should have caused the airbags to deploy. Despite the onboard computer alerting me that they had, no airbags in the car deployed. There was however a distinct odor and white powder present, leading me to believe they may have attempted to.
Major front and side impact--no airbag deployment.entered intersection properly and another driver ran through red light and hit the car in right front, cracking the windshield, and spinning the car around and hitting the right rear side, breaking the right rear wheel off and resting on it sideways.right front passenger received mild concussion from hitting head on right door glass.driver and passenger have bruises. Both had seat and shoulder belts on.
Air bag light on. For now reason.
My car was stopped at the red light in traffic waiting for the light to turn green when my vehicle was rear ended car dashboard registered that the airbags went off along with smell of the airbag ignition powder however no airbags actually were released
I was rear ended on the freeway at a very high rate of speed.i was traveling at 65-70 mph... The car that hit me was approximately traveling 85-90.. The impact sent me across the 2 and 1 lane in traffic.. No air bags deployed anywhere in the vehicle.however smoke from the bag filled the passenger space and the dash indicator lights , display a deployment had taken place.again no bags deployed.
Airbags did not deploy in head on front collision
Check airbag indicator on dash came on at 79,000 miles
After i had stopped at a red light, i began to start a left turn, when i was impacted by a distracted driver on the driver's side. The other car hit me directly on the driver side front panel, crushing both doors, bending the front axle, and totaling my car.as a result of the impact, my head hit the window, and caused it to shatter, giving me a concussion.
Instrument cluster flickers. Then radio goes out. Warnings for stablitrack, cruise control and antilock brakes. Gauges go down. Power steering goes out and car jerks suddenly. Occurs repeatedly when the car has been operating about an hour with highway speeds around 65mph.
When turning on the car a number of "idiot" lights would turn on. For example, emergency brake when the emergency brake was not on. Additionally, the digital screen gave me service messages such as "service parking assist", "service theft deterrent" and others. While driving, the radio suddenly shut off and all my dashlights turned off then came back on for a moment then turned off again. My rpm, mph, gas gauge, and temperature gauges were also not working. The entire digital screen on the dashboard did not give speed, tire pressure, oil pressure, or any other readings.all of these things occurred while parked and driving. I was driving on both city streets and a highway.
Negative battery cable issue - my radio is cutting in and out, turn signals will not always work, "service stabilitrak" light will intermittently flash.
I bought the car used. After a few days i heard a ticking under the hood & also when i got to 60 mph i could feel vibration in the gas pedal & sounded like a bumble bee under the hood.i took it to dealership i bought it from.they said that with the lt1 it offs common noise for the purge solenoid to make the ticking noise that it was normal.the vibration they said was a pebble got under motor mount & was causing vibration. He got the pebble out & readjusted.a week later was doing it again & the ticking noise was alot worse.he finally changed the purge solenoid & it still ticked but not nearly as bad. But he said he couldn't hear the noise at 60 mph & only a little of the vibration in pedal.i'm really regretting buying this car.if i knew it would have all these issues i could of kept driving my older car with no car payment.he said that chevrolet knew about the purge solenoid issue but haven't fixed it.car had 87k miles when i bought it & now has 90k. After we bought 1 of the salesmen referred to it as a throw away car.yeah i just threw away 11k getting it
The car is slowly start to not to crank and the radio will go out to i will hear a hissing sound like something explode the mechnical told me this an issue chevy have been dealing with alot recently however there is no recall for that and it should
I am leasing this car used. There is proof from previous owner his trouble with driver window stops working due to motor inside window or unlinking. He has a receipt of replacing this and i have replaced 3 more times they dealer parts and everything and it has stopped working again. The last one almost started on fire inside my door. It happens whenever i use the window whether being parked or driving.
The dashboard lights flash along with the radio/navigation screen and sound system while driving. This happens while the vehicle is in motion and has begun happening more frequently now. Also, sometimes the key control does not work for the car even though the key battery is up to date.
The vehicle was working fine, i drove it the night prior back home and parked it in my garage like i normally do. When i went to leave the next morning, the car would not start. The engine wouldn't even turn over but the radio and what not would turn on. We tried jumping the car, charging the battery, changing the battery out and nothing worked. We got it towed to the auto shop and they said that they could not fix the vehicle as it's electrical. We live in the desert and the closest dealer is over an hour away in palm springs so now we have to get the vehicle towed there, at our expense, to try and get it looked at
Stereo blinks on and off, while driving or putting the windows up or down or even sitting at a stop light. Dash lights below the stereo blink on and off. Stabili track light, abs light blink on and off. Warning lights on the dash flash. Blinkers turn off intermittently. This needs to be a recall!!!!! i'm not the only having issues like this. We don't spend 1000's of dollars for garbage. I can't afford to keep fixing this thing!
Started car and it randomly the service stability trak light came on. Started to drive home and car started sputtering and shaking as if it wanted to cut off. Got home turned the car off and back on the light went off but car still sputters and shakes and hesitates to accelerate.
My dashboard lights begin flashing, the radio turns off, the blinker sound stops working, the antilock brake system, service traction system, service stabilitrac and steering vehicle messages flash on the dashboard. I saw this issue reported in a gm bulletin https://static.nhtsa.gov/odi/tsbs/2015/sb-10057574-8899.pdf but my dealership said my car isn't affected even though it is that year, make, and model and the same exact things are happening. It happens when i am driving, it started off once or twice a trip, now it is constantly happening so much so i cannot even listen to music. It seems to happen more often when i am in stop/go traffic.
I got my chevy cruze less than 3 years ago. On tuesday my car turn on the engine light. When i was driving my car started shaking,linking and smoking in the middle of the hwy. I went to the leader on thursday because i got scared. Denny told i cannot drive my car like that for my safety. I left my car in the leadership. It's being 4 days without answer. My car have full guaranteed and they offered me a courtesy car. So there me without answers and not car. I went to the leader and denny answer it that they don't know when the car going to be fix, but that if i want i can take the car with me. I just can believe no one care about the customer safety. He told me i couldn't drive my car like that now he doesn't care if i get into an accident with a car that shouldn't be drive. They just want me to apply for a new car. When i don't need a new car. I feel my car is still new. I only have it for 2 years and 10 months less than 75k miles. I need someone to help because this car have all this recalls and just because i'm spanish and female they think i won't do nothing about.
The car just clicks and will not start and maybe 10 mins later it will start. Dealer say eletrial is not covered under warranty and the recall for the negative battery cable is not under my vin even though all the other 2011 to 2015 chevy cruzes are. Also 3 weeks ago the dash went crazy and stable control light and asb call came on and car was uncontrolable to drive turn off and restarted it and the was fine until now
Chevy cruze battery cable recall-sb-10057574-8899"on certain 2011'2015 model year chevrolet cruze vehicles, the negative battery cable terminalclamp may have an insufficient crimp at the battery negative terminal. Over time, the internalresistance increases and vehicle electrical systems do not receive adequate power.with this condition, the following effects are possible: the radio/hvac display may turn off and on;the antilock brake system, service traction system, service stabilitrac and steering vehiclemessages may come on and off; the turn signal sound may not be heard; 'battery saver active'and 'service steering' may display in the driver information center (dic); and the interior andexterior lighting may flicker. Power steering assist may also be lost, and greater effort may beneeded to turn the steering wheel at low speeds or while the vehicle is stopped.
Car surges, engine loses power off, c/s traction control/stabilitrac light comes on dash, door locks activating on their own, we have put new battery new negative cable with new bolt. Car at speed 60- 65 this happen,driving on highway and interstate. I drove car 3 times happened, tech drove car this happened, car been checked at dealer 3 times and still at dealer as of11/16/2019
When i run my heat from day one of getting the car the radio shuts off and the screen will go black and shut off and turn back on with no screen ,the voice calling when the radio gets hot shuts off or the radio will be stuck on the last note that was said on the radio will play loud for minutes at a time ,if you touch the radio with your hand it will burn your hand ,this is all while driving the only way to stop the radio from doing these things is to wait it outi hope for a recall soon a brand new car shouldn't have issueslike this.
Abs andtraction control light came on after being parked ,no codes show up when diagnosed,heard there was recall for that but it doesn't show for my car
The car turn off on it self when im driving, it all ready happen 5 times on a row, i took the vehicle to mission chevrolet at el paso tx, where i buy the car at but the guys from service can't find what its wrong with the car,i already talk with the supervisor from service department and a guy from gm so we can take it to the next level. I already took the car to get fix 8 times and they can't find the problem.
The contact rented a 2015 chevrolet cruze. While driving at approximately 65 mph, the cruise control shut off without warning when passing a prompted wireless hot spot zone. The failure recurred intermittently. The vehicle was not diagnosed or repaired. The rental agency was notified of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 11,950. The vin was not available.
Bought used (12,700 miles, gm certified) on saturday. Car started by itself when parked, without key in the ignition, on tuesday. No automatic starter installed.
Check engine light came on 11/05 and that afternoon the car started to idle hard and sputter when stopped. The error codes read for a maf sensor; had that and the engine air filter replaced, and the car still sputtered but the light went out.i purcjased the car in 2015, it had 2300 miles at the time, and would makenoticeable engine noise soon after. I took it back but the dealership mechanics said that it was a sensor and not to worry until the check engine light came on; they were talking about the the maf. On 11/12/2019, the light is on again.also, the stabillitrak light comes on/off.
I am having the issue of the negative battery cable. Special coverage 14311 was not added to my car to get this repair fixed! while driving the my link constantly reboots, stability track pops up on the dash, hvac shuts off too
While driving my 2015 chevrolet cruze lt the radio shut off, lights flickered, service engine light came on, and other warninglights temporarily flickered on and off for a few seconds before returning back to normal. This happens multiple times daily often involving the power steering. While turning the vehicle, the radio will shut off, lights will flicker, and power steering will completely shut off causing the steering wheel to jerk while in the turning processes. The car has trouble starting often and sometimes will not start. The battery has been tested and is fine as well as the alternator. Sometimes the radio will shut off and not come back on until the next day even after restarting the vehicle. The largest and most dangerous issue i have had with my vehicle is the steering wheel locking up while turning. The vehicle wouldn't start on one occasion or even attempt to start and the key was locked in the ignition for about 30 minutes before finally the lights all came back on in the car and it started back.
Car overheat, the electric fan assembly wires melted and was burning, the fan ceased to work, no warning was given. The vehicle was in motion on city/township streets.the heater core is leaking, so after replacing all other components and a pressurized test, that is the problem. The vehicle is stationary for leak to be seen.
Engine control module (ecm) keeps going out. Had to replace it twice in 1 year and possibly again soon. The car would start, it would shake a little bit while driving through the city, the ac would stop working as well. If i made frequent stops (running errands) it would eventually not start again. I would have to let it sit for about an hour before i could get it to start again. Dealership identified that it was the ecm but can't figure out why it keeps burning out. So far the warranty has covered this but now it does not. The car had 9000 miles on it when i bought it.
While driving & in stopped position at light the radio will intermittently turn off & back on at any given moment.i just purchased the vehicle not even 1 1/2 mos. Ago. This has been happening approximately once or twice every week for about 4 weeks now.i have tried to look for some solution to this & have researched but there had been vague information or no answer at all . I have noticed that it has been an ongoing situation that had been indicated in here but has there's been any resolution to the matter? i don't think i should have to be concerned with this whole either driving or at a stop light that the electrical system will go out, if any at all. I hope some kind of resolution or recall will be done for this, too me, a major problem.
My radio connection goes in and out. It stop automatic and restart automatic. I had problems with battery, replaced couple of times.
While driving on the interstate around 70mph, the radio and dash lights flickered on and off, and the service stabilitrak light came on the dash. It appears to be the same issue as sb-10057574-8899.
The blind spot detection system has experienced 2 failures within 45,000 miles and less than 3 years. It appears the radar sensors located in the rear bumper facia are prone to water penetration and damage.the defect manifests itself with dic reporting an issues with the system.when further symptoms appear they can blank the entire instrument cluster and radio as the can comm bus is likely shorted.there is no way to know speed,fuel and other information.there is no turn signal feedback and constant flickering of fault information from the cluster.the first repair was > $100 dollars as the dealer seemed aware of this issue.the fault can occur at any time during the drive cycle.
Car is in for service for 3rd time -- intermittent electrical problem causing loss of transmission (i.e. Revs then drops in and out of gear); driver display warnings include service stabilitrak, service power steering, service transmission.power door locks also operate on their own.instrument cluster gauges will drop towards their off position, then resume normal position during these events. If the car is shut off, sometimes a "no start" condition will occur when the key is turned to the start position, gauges will operate normal even with no start condition.after rapidly cycling the key off/on/start position for sometimes up to 30 times, car has always eventually started.sometimes condition has cleared, other times transmission is stuck in a gear (3rd for previous dealership visit, 4th for current visit) but not in a limp home mode as full engine power is available.manual shifting is not permitted, "shift denied" appearing on the driver display.very concerned about safety as dealership cannot guarantee that transmission will not drop into lower gear at highway speeds.if the transmission were to suddenly drop into 3rd at 75 mph with no application of the brakes, the car behind me may not be able to react to the sudden drop in my vehicle's speed.condition has happened when vehicle and components are hot, such as after highway/city driving for 2 hours.
Vehicle went in for recall (15594: emissions recall ' nox position 1 sensor replacement ' 2014-2015 chevrolet cruze) they replaced the part and 13 months after the part failed again. The engine light went on. The manufacturer should be responsible for once again another faulty part. Vehicle is still at the dealership and they said that it is 1 month over the warranty.
On the same day, within a few hours of each occurrence,first i had the keys in ignition and vehicle running, and shut the door and all four doors locked. Then a few hours later, i tried to put the vehicle in to drive and it would only rev up and would not go forward. When this happened, the d for drive on dash was flashing. Reverse worked fine. In both instances the car was stationary. When the car was locked, we used the spare key to manually open the door. In the second instance, i had the car towed to a dealer. Having trouble uploading the service receipt, but they found nothing wrong.
Chevrolet and pontiac cannot do a diagnosticunless we pay the cost on what ever vehicle being recalled. They told us to schedule a diagnostic testand pay for it and any necessary repairs also. They also said the vehicles warranties has expired. So the defects are the customers fault for purchasing their products. They have us pending for and unknown reason. When they first called they did mention a $500.00 voucher or a new car, but that came to pass also. Someone name .... Regional supervisor told us that, and it was all lies. We still pending....this is a follow up claim # 8-4866033982.
I bought a 2015 chevrolet cruze on november 13, 2105.i have had numerous electrical issues starting about one month after the purchase. I have been to four dealerships to have it repaired, and it comes back with no issues for about two to four weeks and the nightmares start over again. The newest issue is a safety matter. My car decided to keep my locked inside the car.after many attempts to open the driver door it finally opened. (in my own driveway) last week i was sitting sideways. In the drivers seat, with the driver door open and my feet were on the ground. I was postioned as such for about five mins. All of a sudden i heard the sound of the doors locking, then five swishing noises followed by a double lock sound, in which all four lock buttons went down.(parking lot at work) the next dayperson was in the front passenger side, with car shut off, and she heard a muted lock sound, then a brief humming noise, then the car made the double locking sound but none of the buttons went down.(at a gas station) all three incidents occured while the keys were in my hand, and ignition off. This isa safety issue, for the passengers of this vehicle. As for all the doors staying locked while inside, i'm so glad it was only 84 degrees, and that i finally was able to get out of the car. I have reopened my case with lemon law as this is one of the many things that occur with this vehicle.
The contact owns a 2015 chevrolet cruze. The contact stated that the vehicle experienced a complete loss of power without warning. The vehicle was towed to the dealer, but the diagnosis was not specified. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,500.
Wipers stop in the middle of the windowand driver can't see
The contact owns a 2015 chevrolet cruze. While driving approximately 3 mph, the vehicle stalled without warning. The failure recurred on two other occasions. Also, on another occasion, the brake pedal failed to stop the vehicle. The contact placed the vehicle into reverse and the brake pedal responded. The vehicle was taken to the dealer and the failure was unable to be duplicated. The manufacturer was not made aware of the failures. The approximate failure mileage was 190.
Alarm goes off randomly says the back driver door is open when it's not. Also chimes constantly when trying to put back window down. I've take it to places and they say it's gonna be 300 dollars. I feel i shouldn't have to pay for an issue that happened randomly and is happening to more than just my vehicle.
The check stabilitrak light and engine light comes on it loses engine power wont go over 3mph . It has happened while driving down the road at 55mph on a busy hwy. Also my radio screen that controls the backup camera and other settings has went black. I had a mechanic run diagnostics on it and 33 different codes popped up so they told me more than likely it's an ecm issue and it has to be repaired at the dealership
The contact owns a 2015 chevrolet cruze. While pulling into the driveway, strong fumes emitted inside the vehicle and within the air vents. The contact turned off the air conditioner and the engine overheating warning indicator illuminated, and smoke entered the vehicle. The contact was able to turn off the vehicle and she and a child passenger exited the vehicle. The dealer (gordon chevrolet, 6301 e roosevelt blvd, philadelphia, pa 19149, (215) 537-2377) was notified of the failure and asked the contact to have roadside assistance tow the vehicle to them for diagnostic tesint. The manufacturer was notified of the failure. The approximate failure mileage was 18,148.
Does'n keep time/when you turn off
The contact owns a 2015 chevrolet cruze. While driving 70 mph, the key fob fell out of the ignition switch and caused the vehicle to shut off. The vehicle was taken to champion chevrolet of avon (183 s county rd 525 e, avon, in 46123, 317-350-1023) where it was diagnosed that the key fob was fractured. The manufacturer was notified of the failure and provided a case number. The failure mileage was 108,872.
I almost lost my [xxx] life on the highway today because it's a recall on my car that y'all don't want to fix because my vin number wasn't call .parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Started car and it randomly the service stability trak light came on. Started to drive home and car started sputtering and shaking as if it wanted to cut off. Got home turned the car off and back on the light went off but car still sputters and shakes and hesitates to accelerate.
Tried twice, car did not start. No lights just dead. Tried once more started, all looked ok. Drove 1/4 mile engine died with a clunk and jerk, service power steering warning came on, then service traction control warning came on.steered off road (power steering was working) put vehicle in park, tried to start several times.interior light came on but would not start.after several minutes tried again, started and check engine light was lit.drove to home and while in reverse to park, engine died again.
Service stabilitrak error appears on dash and the radio/touch screen turns off three times in 90 mins. Chevy dealer says my vin is not associated with special coverage [xxx] which covers the negative battery cable on other 2015 chevy cruzes.parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
My dashboard lights begin flashing, the radio turns off, the blinker sound stops working, the antilock brake system, service traction system, service stabilitrac and steering vehicle messages flash on the dashboard. I saw this issue reported in a gm bulletin https://static.nhtsa.gov/odi/tsbs/2015/sb-10057574-8899.pdf but my dealership said my car isn't affected even though it is that year, make, and model and the same exact things are happening. It happens when i am driving, it started off once or twice a trip, now it is constantly happening so much so i cannot even listen to music. It seems to happen more often when i am in stop/go traffic.
Car is in for service for 3rd time -- intermittent electrical problem causing loss of transmission (i.e. Revs then drops in and out of gear); driver display warnings include service stabilitrak, service power steering, service transmission.power door locks also operate on their own.instrument cluster gauges will drop towards their off position, then resume normal position during these events. If the car is shut off, sometimes a "no start" condition will occur when the key is turned to the start position, gauges will operate normal even with no start condition.after rapidly cycling the key off/on/start position for sometimes up to 30 times, car has always eventually started.sometimes condition has cleared, other times transmission is stuck in a gear (3rd for previous dealership visit, 4th for current visit) but not in a limp home mode as full engine power is available.manual shifting is not permitted, "shift denied" appearing on the driver display.very concerned about safety as dealership cannot guarantee that transmission will not drop into lower gear at highway speeds.if the transmission were to suddenly drop into 3rd at 75 mph with no application of the brakes, the car behind me may not be able to react to the sudden drop in my vehicle's speed.condition has happened when vehicle and components are hot, such as after highway/city driving for 2 hours.
My car started shaking, smoking and licking while driving. At first in the dealer told i won't be able to drive the car like that. Now after 3 days without answer they wants to take the car without fixing the car. I'm scare to drive a car that is shaking. I'm very concerned about my life safety
11/14/17 ' pm check engine light (cel)11/15/17 ' honda dealer referred to chevrolet dealer due to 'proprietary code'11/16/17 ' 60191 miles - chevrolet dealer performed sublet repairs - intake manifold replacement7/10/18 - 74,958 ' am started rough; service stabilitrack, traction control, & celmechanic pulled code p0300; cylinder #3 misfirereplaced sparks plugs - cleaned fuel injectorspicked up car in pm; rough start - no indicator lights7/11 - 75,029 ' pm cel while climbing hillmechanic pulled code p0299; engine under boost & 'multiple misfires'mechanic suspected water in fuel, added lucas oil fuel treatment7/12 ' am started rough; stabilitrack, traction control, & flash cel7/16 - 75,086 - dealer pulled codes p0300, u0121, u0100recommended spark plug replacement but replaced coil pack7/17 ' am - cel while climbing hilldealer pulled code p0299; engine under boostreplaced turbo charger, gasket, seals, oil feed line, corrected coolant level, cleared codes - performed road test7/18 ' pm pick-up - started rough; service stabilitrack, traction control, & cel7/19 ' dealer replaced spark plugs with oem recommended brand/type - kept car overnight for possible 'cold start' issue7/20 ' car ready for pick up7/24 ' am cel while climbing hill7/25 ' am cel on start ' went to dealerdealer found cel not on when logging mileagedealer kept car overnight to reproduce problem7/26 ' pm picked up car8/16 -started rough in am; stabilitrack, traction control, & flashing celcalled dealer; asked to bring car in for codes to be pulleddealer pulled code p0300; history of 186 misfires, and 'ecm communication temporarily lost'8/30 ' 77094 ' picked up car; failed to reproduce issue9/11 ' 77736 ' honda dealer advised of oil leak during oil change9/14 ' 77960 ' chevrolet dealer replaced leaking 'oil return line coming from bottom of turbo'
I am having the issue of the negative battery cable. Special coverage 14311 was not added to my car to get this repair fixed! while driving the my link constantly reboots, stability track pops up on the dash, hvac shuts off too
My car is constantly shaking and jolting itself forward, lagging in changing gears. I have paid over 5000 dollars in one year to fix this issue and every time i fix something, the light comes back on and a new code is brought up. Always the same problem, never being fixed.
Car surges, engine loses power off, c/s traction control/stabilitrac light comes on dash, door locks activating on their own, we have put new battery new negative cable with new bolt. Car at speed 60- 65 this happen,driving on highway and interstate. I drove car 3 times happened, tech drove car this happened, car been checked at dealer 3 times and still at dealer as of11/16/2019
Engine control module (ecm) keeps going out. Had to replace it twice in 1 year and possibly again soon. The car would start, it would shake a little bit while driving through the city, the ac would stop working as well. If i made frequent stops (running errands) it would eventually not start again. I would have to let it sit for about an hour before i could get it to start again. Dealership identified that it was the ecm but can't figure out why it keeps burning out. So far the warranty has covered this but now it does not. The car had 9000 miles on it when i bought it.
The screen goes black sometimes. The car shuts off by it self. It gives different warnings one was electric stability control and the other was check power steering. It has happened while driving and stationary. It has happened to me more than once and on the road and in a parking lot. I brought it to where i purchased it and they thought they fixed it but it happened again today.
While at a stop light, the car started jerking back and forth. Traction control warning came on. Took to dealership they changed out battery. Next day, the same thing happens; while stopped with foot on the brake the car started jerking back and forth. This time no traction control warning.
Car was moving and it started to lose power, the electronic stability control light came on as did the driver display warning.car had no power and shuddered but did not die.pulled over and turned off vehicle and let it sit for 5 min.turned it back on and the warning went away, but service engine soon light came on solid and vehicle still shudders, but is driveable, it does not stall. Have an appointment to have it checked this weekend.
Abs andtraction control light came on after being parked ,no codes show up when diagnosed,heard there was recall for that but it doesn't show for my car
While driving on the interstate around 70mph, the radio and dash lights flickered on and off, and the service stabilitrak light came on the dash. It appears to be the same issue as sb-10057574-8899.
The front crank shaft seal is bad. It makes the engine make a very loud chirping noise when it warms up. If you pull the oil dipstick out it stops. I've had to keep my dipstick out so that it doesn't chirp. It's causing other issues with car. Like stability control, fuel mileage and having to change oil more often. I've been trying to get it fixed but haven't been able to. I'm afraid that it is damaging the engine more than necessary. From what i've learned chevy is aware that this is an issue with the cruze. But no recall has been issued to fix this. Service bulletin p11297b, 2-2015
Instrument cluster flickers. Then radio goes out. Warnings for stablitrack, cruise control and antilock brakes. Gauges go down. Power steering goes out and car jerks suddenly. Occurs repeatedly when the car has been operating about an hour with highway speeds around 65mph.
Throttle position sensor. Check engine light came on car started blogging down dropping rpms while driving, as i came to a complete stop the car would drop rpms and then go above then normal idle rpms but seemed to want to go while my foot was on the break. . when the car is off the code is reading the throttle position at 16.5%when it should be at zero! when the car is on the throttle position reads at 40% not 100%. It is a huge concern considering the throttle can get stuck at any point and their goes my life as well as my 2 year olds life.
While driving & in stopped position at light the radio will intermittently turn off & back on at any given moment.i just purchased the vehicle not even 1 1/2 mos. Ago. This has been happening approximately once or twice every week for about 4 weeks now.i have tried to look for some solution to this & have researched but there had been vague information or no answer at all . I have noticed that it has been an ongoing situation that had been indicated in here but has there's been any resolution to the matter? i don't think i should have to be concerned with this whole either driving or at a stop light that the electrical system will go out, if any at all. I hope some kind of resolution or recall will be done for this, too me, a major problem.
I got my chevy cruze less than 3 years ago. On tuesday my car turn on the engine light. When i was driving my car started shaking,linking and smoking in the middle of the hwy. I went to the leader on thursday because i got scared. Denny told i cannot drive my car like that for my safety. I left my car in the leadership. It's being 4 days without answer. My car have full guaranteed and they offered me a courtesy car. So there me without answers and not car. I went to the leader and denny answer it that they don't know when the car going to be fix, but that if i want i can take the car with me. I just can believe no one care about the customer safety. He told me i couldn't drive my car like that now he doesn't care if i get into an accident with a car that shouldn't be drive. They just want me to apply for a new car. When i don't need a new car. I feel my car is still new. I only have it for 2 years and 10 months less than 75k miles. I need someone to help because this car have all this recalls and just because i'm spanish and female they think i won't do nothing about.
Driving to work car overheated all antifreeze was gone.got a new hose put on still smelling antifreeze then pcv went out why haven't they did a recall on this dangerous car.trravelingnover bridge car started slowing down wouldn't pick up speed.each time stop it didn't want to go sputterin found out pcv is bad went to look up everyone is having the same problem and theres no recall why
Check engine light came on 11/05 and that afternoon the car started to idle hard and sputter when stopped. The error codes read for a maf sensor; had that and the engine air filter replaced, and the car still sputtered but the light went out.i purcjased the car in 2015, it had 2300 miles at the time, and would makenoticeable engine noise soon after. I took it back but the dealership mechanics said that it was a sensor and not to worry until the check engine light came on; they were talking about the the maf. On 11/12/2019, the light is on again.also, the stabillitrak light comes on/off.
Stereo blinks on and off, while driving or putting the windows up or down or even sitting at a stop light. Dash lights below the stereo blink on and off. Stabili track light, abs light blink on and off. Warning lights on the dash flash. Blinkers turn off intermittently. This needs to be a recall!!!!! i'm not the only having issues like this. We don't spend 1000's of dollars for garbage. I can't afford to keep fixing this thing!
I was crossing a highway when my 2015 chevy cruze started to shake violently and experienced a loss in power, the engine warning light was then displayed across my dash, i managed to limp it home and then took it to the mechanics the next day.the mechanics checked the codes and found that, a engine misfire was detected, the fuel injector control mod was not available, or there was a communication problem, the electronic brake control lost communication with the engine control module, the digital radio receiver controller was not available, or was experiencing a communication problem, and the instrument control panel was displaying failures in ambient air temperature sensor circuit, and lost communication with the hvac control module.it turns out that due to a manufacturer error (chevy/ general motors) that the cars ignition coil towers had burned off on cylinders 2 & 4 and had taken out the spark plugs as well.so due to this manufacturer error, not only was everyone in my vehicle placed at danger, but i also had to get everything replaced for a total of $432.80 a couple of days after finding out i had been layed off of work.
Chevy cruze battery cable recall-sb-10057574-8899"on certain 2011'2015 model year chevrolet cruze vehicles, the negative battery cable terminalclamp may have an insufficient crimp at the battery negative terminal. Over time, the internalresistance increases and vehicle electrical systems do not receive adequate power.with this condition, the following effects are possible: the radio/hvac display may turn off and on;the antilock brake system, service traction system, service stabilitrac and steering vehiclemessages may come on and off; the turn signal sound may not be heard; 'battery saver active'and 'service steering' may display in the driver information center (dic); and the interior andexterior lighting may flicker. Power steering assist may also be lost, and greater effort may beneeded to turn the steering wheel at low speeds or while the vehicle is stopped.
When starting the car, a previously used 2015 chevy cruze lt, the check engine light came on and the messages 'service traction control' and 'service stabilitrak' appeared. When driving, there was a noticeable reduction in acceleration power.
Driving my 2015 chevy cruze ltz rs on a road trip my check engine light came on due to a o2 sensor which is no big deal, planned on replacing. But the next morning the service traction control came on and after doing research on this a lot of people have had this same thing happen to them. Some say a faulty ground wire on the battery and others say they had to replace a bunch of sensors on the car. It seems to not be running smoothly and don't want to change a bunch of sensors and cables unnecessarily if gm knows about this problem and it seems like a manufacturer defect. There should be some kind of recall on at least the ground wire if that is the problem.
Internal squeaking sound when idling or when accelerating.mechanic couldnt solve to recommended going to dealership.they diagnosed as faulty ignition coil and loose spark plug.i later found out there is a service bulletin as this is a know issue on chevyshttps://static.nhtsa.gov/odi/tsbs/2014/sb-10090461-2280.pdf
While driving at approximately 40 mph, i noticed engine coolant leakage had occurred. All the coolant had been evacuated from the reservoir onto the pavement. Vehicle had to be towed to the mechanic shop and evaluated. Mechanic told me that the water pump had leaked all the coolant and had to be replaced along with the thermostat. According to service bulletin 14371a, only model year 2011-2014 are affected. I believe that model year 2015 should be added.
I had stopped at the store.when i came out and started my car.it instantly made a loud whistling noise.i opened the hood nothing obvious.when left i pulled out on the main highway and it stalled.problem was the pcv valve in the intake manifold causing several other major issues after the failure
The car overheats whenever the air is turned on. Replaced thermostat and had the radiator replaced. No resolution.
Since owning my new 2015 cruze i have had several concerns which have not been addressed of fixed by the technicians the list is: while traveling down the road my radio system has blacked out; shut off and restarted itself; it happens every other time i am in the car, sometime it happens several time on a long drive. I have also experience drifting of the carwhen traveling down the highway; when i correct the drift the steering wheel is stiff and causes an over correction pulling methe other direction. The biggest concern i have experience lately is the loud high pitched noise coming from under the hood; this occurs after i have parked the car andremoved the key; one time i could hear the coolant lines gurgling. Very scary not knowing what is going on under there.
Bought 2015 cruze lt used in 2017 from lhm used car supermarket. 3 months later i'm returning to dealership as there is a large quantity of dexcool on the ground. Still under warranty they replace the water pump. 3 months later and the vehicle starts shaking and shuddering while at stop lights looses power and even stalls on the highway. Took it to mechanic outside the lhm perview and mechanic stated: leaking coolant on transmission housing and pooling there drain plug stripped out causing massive oil leak and pcv bad needs replaced. The new mechanic replaced the oil pan and gave estimates for the parts and labor for the pcv and the coolant leak.now don't get me wrong i love my cruze but i was told id be close to what i owe on the car to repair it as chevrolet will not do a recall on the massive issue parts, there is only 59,213 miles on the vehicle. Someone from chevrolet needs to look into this and either fix the issue or make some sort of recompense for those who are having the same issue as i am.
Have had to change out the thermostat three (3) times in one year (march 2018 to march 2019).
Check engine light came on 11/05 and that afternoon the car started to idle hard and sputter when stopped. The error codes read for a maf sensor; had that and the engine air filter replaced, and the car still sputtered but the light went out.i purcjased the car in 2015, it had 2300 miles at the time, and would makenoticeable engine noise soon after. I took it back but the dealership mechanics said that it was a sensor and not to worry until the check engine light came on; they were talking about the the maf. On 11/12/2019, the light is on again.also, the stabillitrak light comes on/off.
Turbo had to be replaced at approximately 50k miles. The malfunction nearly caused a serious accident on the freeway, and was not drivable until fixed. Now, at 73k miles, the vehicle slowed down after stuttering on the freeway while my 18 year old daughter was driving it home last night. Check engine light is on, and it is not driveable again. This is how it acted the first time the turbo went out. Recently i have worried about turning left when cars are even somewhat close, as it loses power.
The contact owns a 2015 chevrolet cruze. While pulling into the driveway, strong fumes emitted inside the vehicle and within the air vents. The contact turned off the air conditioner and the engine overheating warning indicator illuminated, and smoke entered the vehicle. The contact was able to turn off the vehicle and she and a child passenger exited the vehicle. The dealer (gordon chevrolet, 6301 e roosevelt blvd, philadelphia, pa 19149, (215) 537-2377) was notified of the failure and asked the contact to have roadside assistance tow the vehicle to them for diagnostic tesint. The manufacturer was notified of the failure. The approximate failure mileage was 18,148.
The vehicle was working fine, i drove it the night prior back home and parked it in my garage like i normally do. When i went to leave the next morning, the car would not start. The engine wouldn't even turn over but the radio and what not would turn on. We tried jumping the car, charging the battery, changing the battery out and nothing worked. We got it towed to the auto shop and they said that they could not fix the vehicle as it's electrical. We live in the desert and the closest dealer is over an hour away in palm springs so now we have to get the vehicle towed there, at our expense, to try and get it looked at
The check stabilitrak light and engine light comes on it loses engine power wont go over 3mph . It has happened while driving down the road at 55mph on a busy hwy. Also my radio screen that controls the backup camera and other settings has went black. I had a mechanic run diagnostics on it and 33 different codes popped up so they told me more than likely it's an ecm issue and it has to be repaired at the dealership
Purchased vehicle used 8/2017. 5/2018 car smoking and overheating while driving. Water pump replaced. Still having issues with car overheating while driving, i was replacing coolant about once a month. Twice the thermostat housing was replaced, 8/2018 and 11/2018. Car had issues again overheating while driving in 4/2019. An intercooler pipe, pvc pipe, water pipe, and water hose were replaced. My check engine light came on again in 9/2019, many issues were found but i only had enough money to repair the catalytic converters. At this point i was replacing coolant every two weeks to avoid the engine overheating and at times it was a visible puddle coming from under the car. 11/20/2019 i returned to get a sensor and another thermostat housing replaced. 11/27/2019 i had the car towed to the shop after my vehicle began smoking while driving. I pulled over and coolant was quickly dripping out from under the car. The radiator was cracked and needed to be replaced. When the car was returned to me i noticed that the engine was noisy and there was a screechy sound upon acceleration. I had trouble picking up speed. I got to the gas station about a mile away and turned off the car to get gas. When i turn the vehicle back on the engine began to shake, rev up and down on its own, and then cut off. I tried a few times to start the car up and it happened every time. I immediately called the repair shop and had the car towed back the same night. They were able to look at it on 11/29/2019 and reported that they saw no issues. In disbelief, i picked up the car, and i drove around for almost a week. I ended up coming back to ride along while a technician test drove the car. He saw and heard the same issues that i clearly had with the vehicle. We returned back to the shop and he did a diagnostic test that showed there was an issue with the turbocharger.
Purchased this vehicle in 2017. Since then, i have had nothing but problems with it. I have needed to replace the radiator, fan, coolant system, and turbo. Now, there is an oil leak in the engine. This car is truly a lemon. I purchased the chevy cruze based on its reputation. I am beyond disappointed and will not be purchasing a chevy vehicle in the future.
My car has a "knocking" sound, i've been told it's my "lifters" and that my car is too new to sound like this already!i am the first owner and i have taken my car to the dealership since day one for oil changes or any other issues
I noticed one day while driving that my engine was running very hot. When i arrived to my destination, i popped the hood and discovered extremely low coolant level. Also noticed fluid leaking from under my car. I took it to a local shop to be evaluated. It was determined that i needed to replace my water pump & thermostat. I am only at 41,000 miles.
The contact owns a 2015 chevrolet cruze. While attempting to accelerate the vehicle, it began to sputter and hesitate. The dealer was unable to duplicate the failure. The manufacturer was not notified of the failure. The vin was not available. The failure mileage was 27,250.
Throttle position sensor. Check engine light came on car started blogging down dropping rpms while driving, as i came to a complete stop the car would drop rpms and then go above then normal idle rpms but seemed to want to go while my foot was on the break. . when the car is off the code is reading the throttle position at 16.5%when it should be at zero! when the car is on the throttle position reads at 40% not 100%. It is a huge concern considering the throttle can get stuck at any point and their goes my life as well as my 2 year olds life.
My car started shaking, smoking and licking while driving. At first in the dealer told i won't be able to drive the car like that. Now after 3 days without answer they wants to take the car without fixing the car. I'm scare to drive a car that is shaking. I'm very concerned about my life safety
The front crank shaft seal is bad. It makes the engine make a very loud chirping noise when it warms up. If you pull the oil dipstick out it stops. I've had to keep my dipstick out so that it doesn't chirp. It's causing other issues with car. Like stability control, fuel mileage and having to change oil more often. I've been trying to get it fixed but haven't been able to. I'm afraid that it is damaging the engine more than necessary. From what i've learned chevy is aware that this is an issue with the cruze. But no recall has been issued to fix this. Service bulletin p11297b, 2-2015
The contact owns a 2015 chevrolet cruze. The contact stated that the vehicle sputtered and was difficult to crank. Also, when the accelerator pedal was depressed, the vehicle failed to respond and did not move. Furthermore, the check engine warning indicator was illuminated. The contact called turan foley chevrolet buick (1123-b us 49, gulfport, ms 39503, (228) 206-0289), but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 69,000. The vin was invalid.
The contact owns a 2015 chevrolet cruze. While driving 50 mph, the vehicle began to run hot and the check engine indicator illuminated. The contact stated that the water outlet was breaking apart and causing the vehicle to run hot. The vehicle was taken to best chevrolet (2600 veterans memorial blvd, kenner, la 70062, (504) 315-7790) where the defect was officially diagnosed. The vehicle was repaired, but the failure continued. The chevrolet manufacturer was notified of the failure. The failure mileage was unknown.
11/14/17 ' pm check engine light (cel)11/15/17 ' honda dealer referred to chevrolet dealer due to 'proprietary code'11/16/17 ' 60191 miles - chevrolet dealer performed sublet repairs - intake manifold replacement7/10/18 - 74,958 ' am started rough; service stabilitrack, traction control, & celmechanic pulled code p0300; cylinder #3 misfirereplaced sparks plugs - cleaned fuel injectorspicked up car in pm; rough start - no indicator lights7/11 - 75,029 ' pm cel while climbing hillmechanic pulled code p0299; engine under boost & 'multiple misfires'mechanic suspected water in fuel, added lucas oil fuel treatment7/12 ' am started rough; stabilitrack, traction control, & flash cel7/16 - 75,086 - dealer pulled codes p0300, u0121, u0100recommended spark plug replacement but replaced coil pack7/17 ' am - cel while climbing hilldealer pulled code p0299; engine under boostreplaced turbo charger, gasket, seals, oil feed line, corrected coolant level, cleared codes - performed road test7/18 ' pm pick-up - started rough; service stabilitrack, traction control, & cel7/19 ' dealer replaced spark plugs with oem recommended brand/type - kept car overnight for possible 'cold start' issue7/20 ' car ready for pick up7/24 ' am cel while climbing hill7/25 ' am cel on start ' went to dealerdealer found cel not on when logging mileagedealer kept car overnight to reproduce problem7/26 ' pm picked up car8/16 -started rough in am; stabilitrack, traction control, & flashing celcalled dealer; asked to bring car in for codes to be pulleddealer pulled code p0300; history of 186 misfires, and 'ecm communication temporarily lost'8/30 ' 77094 ' picked up car; failed to reproduce issue9/11 ' 77736 ' honda dealer advised of oil leak during oil change9/14 ' 77960 ' chevrolet dealer replaced leaking 'oil return line coming from bottom of turbo'
The oil pan keeps leaking. Antifreeze won't hold
Takata recall. The problem is our water pump. The car only has 63,000 miles on it. We had it fixed by a mechanic but can still smell antifreeze the same smell when the water pump went out and check engine light came back on. Hopefully you people can figure this out or if there are more complaints about this problem because it cost us a lot of money and had to cancel appointments because of it. The car was being driven by my wife on the highway when she noticed she didn't have any heat pulled into a driveway and saw lots of fluid around the engine with a strong smell of antifreeze.
The contact owns a 2015 chevrolet cruze. While driving at 30 mph, the vehicle made a loud noise when the accelerator pedal was depressed. The vehicle was taken to midas, but was not diagnosed or repaired. The dealer was not contacted. The manufacturer was contacted and unable to provide assistance. The vin was not available. The failure mileage was 106,000.
Takata recall. I have a concern that chevy cruze might have an issue with the turbo of the vehicle. My car is 3 years old and has now experienced a turbo issue. I personally know of 2 other vehicle owners within my area that is currently going through the same issue.
Bought a used 2015 chevy cruze ltz, carfax checked out except for when the vehicle was a year old it failed emissions testing 5/2019 (no detailed information of the work done, assuming work done) but it shows as passing ever since until december 2019. Check engine light came on 12/20\19 coming to a stop or right as car was parked, code p0420 on 12/24/19 failed emissions, catalytic converter replaced 12/26/19, car picked up 12/28/19 check engine light on again same day after filling up with gas, starting car but was stationary, car returned to dealer dtc of p0420 again, 12/31 universal flex, clamp/weld done. Car picked up 1/2/2020, check engine light came on coming to a stop at a red light.car returned to dealer 1/20/2020. Told possibly faulty aftermarket catalytic converters used, ordering catalytic converter from gm. Waiting for that to take place.
Been having trouble with the cooling system, car would stall in the middle of busy highway,and i took it in to fix and they said nothing wrong now it over heated and blew the valve cover gasket i dont know what to do anymore it is getting expencive to fix it is a lemon car!!!!!my i been having this problem since 2019
I almost lost my [xxx] life on the highway today because it's a recall on my car that y'all don't want to fix because my vin number wasn't call .parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Engine control module (ecm) keeps going out. Had to replace it twice in 1 year and possibly again soon. The car would start, it would shake a little bit while driving through the city, the ac would stop working as well. If i made frequent stops (running errands) it would eventually not start again. I would have to let it sit for about an hour before i could get it to start again. Dealership identified that it was the ecm but can't figure out why it keeps burning out. So far the warranty has covered this but now it does not. The car had 9000 miles on it when i bought it.
My chevy cruze lt will show a message on the dash reading ac off due to high engine temp. And another message saying engine overheating idle engine. No mechanic can figure out the issue and this problem has been happening the last two years 2018 and this year 2019. My ac is not turned on when this message appears. It takes all my radiator fluid from the reservoir leaving my fluid empty. There are many complaints online through forums regarding the same problem other chevy cruze owners are having as well. Hundreds of thousands of people are having the same problem i have.
The contact owns a 2015 chevrolet cruze. While driving 15 mph, smoke appeared from the engine. In addition, the vehicle leaked oil onto the ground. The vehicle was diagnosed as needing the engine oil filter cover seal and cap seal replaced. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 6,650.
The contact owns a 2015 chevrolet cruze. The contact stated that while the vehicle was at a complete stop, the engine vibrated and the vehicle stalled. The check engine warning light illuminated. Several other unknown warning lights on the instrumental panel remained illuminated. The vehicle was taken to an unknow dealer to have a diagnostic test performed. The mechanic located failure code p0171 which was related to the engine and a possible fuel system that was running weak or a possible vacuum leak near the engine. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage 90,000.
While driving i noticed my vehicle wasn't giving out much heat, i was freezing and i even let my car heat up before leaving. Soon a warning light came on saying "ac off due to high engine temp" it was then i looked and noticed my temperature gage and realized my car was overheating. I got it home shut it off and the fan was still going. So i started my car again, looked at the gages to see that everything was normal. I proceeded to turn my car back off and this time the fans turned off. Doing some research and found that there are many cases in which this is happening with other 2015 models and also within 2014 back to 2012. Hoping this is an issue chevy can make right.
The contact owns a 2015 chevrolet cruze. While driving approximately 50-55 mph, the vehicle stalled without warning. The vehicle was towed to an independent mechanic where it was diagnosed that the thermostat needed to be replaced. Additionally, there were mineral deposits in the engine and also the water pump needed to be replaced. The vehicle was repaired. The contact was concerned that there was no prior warning to indicate that the engine was overheated. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 78,000.
Car started sputtering on acceleration and at cruising speeds.. Check engine light came on with code p0171 fuel system too lean bank 1.pcv valve leaking requiring replacement of valve cover
Same overheating issues as mentioned in 2011-2014 water pump recall. All 2015+ models need to be included in recall. I have paid a lot to have issue fixed but car is still overheating. Please update and include 2015 models in recall. I don't feel safe driving my car.
My car is constantly shaking and jolting itself forward, lagging in changing gears. I have paid over 5000 dollars in one year to fix this issue and every time i fix something, the light comes back on and a new code is brought up. Always the same problem, never being fixed.
I was experiencing trouble with accelerating and i pulled over and the engine burst into flame and totaled my car. Called 911 and the fire department put int out.
The check engine light keeps coming on and the code reads as a problem with the oxygen sensor (which has been a recall on other chevy cruze models). Our specific vin number hasn't been associated with the recall but we are having the same issue.
The catalytic converter needs replaced but unable to be replaced due to vehicle parts are not available
Valve cover leak.
Water pump failure. The recall on the cruze is for the years prior and still an issue for the 2015 model.
Purchased new.repeated failures of coolant reservoir, replace turbocharger 2x, replaced water pump, tank replacement, intake manifold, valve cover and pcv pipe,and now another failure, head gasket failure.
Water pump leaking with the same problem as the 2014 cruze recall and why was this not extend to 2015 models that are having the same issues still?
Water pump leaked, replaced that. Hose to the water pump leaked, replaced that. Now blown head gasket. Breaks have squeaked since i bought the car.
The contact owns a 2015 chevrolet cruze. While driving approximately 60 mph, an abnormal odor was detected and smoke appeared under the hood. The vehicle was towed to felix chevrolet (3330 s figueroa st, los angeles, ca 90007, (213) 290-1925) where it was diagnosed that the turbo engine failed and needed to be repaired or replaced. There was also evidence of oil residue being dispersed throughout the engine. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 100,841.
I purchased this 2015 cruz with 18,000 miles on the vehicle from lee johnson chevrolet in kirkland, wa. It has been back to the mechanic 3 separate times with a complaint that this vehicle excelerates sporadically and without notice. There is no fault codes that come up. The mechanics drive it but this does'nt happen to him, therefore they state that this is not a problem. I feel totally unsafe when this happens and i'm afraid to drive this car. ( i drive with one hand on the gearshift in case this happens so i can put it in neutral immediately.i want this complaint to go on record that i have filed this claim as well as worked with the mechanics on 3 different occasions and feel as if i have no recourse for what i consider a serious problem
Tried twice, car did not start. No lights just dead. Tried once more started, all looked ok. Drove 1/4 mile engine died with a clunk and jerk, service power steering warning came on, then service traction control warning came on.steered off road (power steering was working) put vehicle in park, tried to start several times.interior light came on but would not start.after several minutes tried again, started and check engine light was lit.drove to home and while in reverse to park, engine died again.
The contact owns a 2015 chevrolet cruze. While driving various speeds, the engine stalled without warning. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 32,000.
When starting the car, a previously used 2015 chevy cruze lt, the check engine light came on and the messages 'service traction control' and 'service stabilitrak' appeared. When driving, there was a noticeable reduction in acceleration power.
When driving my 2015 chevy cruze down the highway i noticed that the temperature of the car was going up past the normal point and that the heater was no longer working. About 5 minutes later the display said "a/c turned off due to excessive engine heat" and then the car proceeded to go into "limp" mode where it could no longer be driven and told me to pull over and allow it to idle. After a minute or two with the engine temperature not going down, i turned off the car and had it towed to a gm certified mechanic who reported that the water pump had gone out and that the car had been leaking coolant.
I was crossing a highway when my 2015 chevy cruze started to shake violently and experienced a loss in power, the engine warning light was then displayed across my dash, i managed to limp it home and then took it to the mechanics the next day.the mechanics checked the codes and found that, a engine misfire was detected, the fuel injector control mod was not available, or there was a communication problem, the electronic brake control lost communication with the engine control module, the digital radio receiver controller was not available, or was experiencing a communication problem, and the instrument control panel was displaying failures in ambient air temperature sensor circuit, and lost communication with the hvac control module.it turns out that due to a manufacturer error (chevy/ general motors) that the cars ignition coil towers had burned off on cylinders 2 & 4 and had taken out the spark plugs as well.so due to this manufacturer error, not only was everyone in my vehicle placed at danger, but i also had to get everything replaced for a total of $432.80 a couple of days after finding out i had been layed off of work.
I just had work done on the engine for the 5th time in the last 2 years. All repairs are related to the engine overheating or not regulating properly. The first time there was smoke coming from the engine. The repairs to the engine have cost me almost $3000 and that is not including normal maintenance. The most recent issue is the turbocharger bypass valve. I had it replaced on 6/27/20 and the light came back on with the same code on 6/28/20. When i had work done at the chevy dealership in august/september of 2019 i was told that this is a common problem they are seeing in almost all chevy cruzes. I've been told this at 5+ different device centers while getting repairs done on the engine or general maintenance done. The car hasn't even reached 100,000 miles and i'm being told i probably need a new engine. This is not ok. I've bought and repaired this car at chevy dealerships. All my engine issues happen when the car is in motion, and the car shakes a lot due to the engine overheating even though the temperature gage reading is normal.some of my repairs were done with the wrong vin number recorded. The repairs were recorded under my 2014 chevy cruze. It shared the same license plate but the 2014 cruze was totaled in 2017.
Our 2015 chevrolet cruze started idling at high rpms, had trouble shifting and the check engine light came on. We took it in and was told couldn't find the problem so they reset the code.it started again after about two weeks so we took it to an independent mechanic shop.they said it was the pcv valve and that they have seen a lot of cruze' with this problem.
This is the 2nd time in 2 weeks i run in to same issuesdriver information center (dic) displayed:(1) power steering issues(2) traction control (3) stibiltrack (4) rpm gauge goes nuts (5) oil level zeroes out then reappears(6) speed meter blank out(7) radio (mp3 usb player stops working )(8) head light flicker (high beams look like low beams and low beams like dimmers(9) steering wheel vibrates and gets stiff but still drive able(10) does this for 1hr to 3 hrcar acts normal but goes nuts and lose gas at a 2gal every 15 min normally it last longer but then goes back to close to where it was before this stated dealer replaced the pcv vale head as he said it had a air leak ???mile on car 71,000 used as a personal car and last 1 1/2 as a lyft car and a pvt office when i had to work as a security gurd and had to remain in car in open lot in middle of winter storm with no heat ( 36 hr on with a 100 mile back and forth trip to sitefor a weekend )
I got my chevy cruze less than 3 years ago. On tuesday my car turn on the engine light. When i was driving my car started shaking,linking and smoking in the middle of the hwy. I went to the leader on thursday because i got scared. Denny told i cannot drive my car like that for my safety. I left my car in the leadership. It's being 4 days without answer. My car have full guaranteed and they offered me a courtesy car. So there me without answers and not car. I went to the leader and denny answer it that they don't know when the car going to be fix, but that if i want i can take the car with me. I just can believe no one care about the customer safety. He told me i couldn't drive my car like that now he doesn't care if i get into an accident with a car that shouldn't be drive. They just want me to apply for a new car. When i don't need a new car. I feel my car is still new. I only have it for 2 years and 10 months less than 75k miles. I need someone to help because this car have all this recalls and just because i'm spanish and female they think i won't do nothing about.
The contact owns a 2015 chevrolet cruze. While driving approximately 3 mph, the vehicle stalled without warning. The failure recurred on two other occasions. Also, on another occasion, the brake pedal failed to stop the vehicle. The contact placed the vehicle into reverse and the brake pedal responded. The vehicle was taken to the dealer and the failure was unable to be duplicated. The manufacturer was not made aware of the failures. The approximate failure mileage was 190.
Car been jerking and stop on it's own while in drive i been keeping oil changes and everything up to part on it
Vehicle was driving down highway at 45 miles per hour when i received a chime alarm telling me my car was overheated.no warning before this of low coolant.diagnosed as a failed water pump.did a google search and come to find out several complaints on this happening to this year and make of vehicle.my car has 57,000 miles on it and many complaints have been sent out by others of this issue.i think its time to take action as this is obviously a big problem with this vehicle.i was proud to buy a chevy cruze and feel ashamed of myself fpr not looking up issues before i bought it.vehicle went i to limp mode without prior notice and could have cause a major accident.
Apprx. 29000 miles. Prob. 1: heater stopped workiing, prob. 2: ventblower motor making loud tinking noise. Prob 3: feel pulsating intermittently while driving, got really bad and service stabilitrak display appeared.got to destination, car parked couple hours. Upon starting car and putting in drive with light acceleration it wouldn't move, accelerate more would jump forward then lock up.next day had car towed to dealer. Picked car up 7 days later, it drives but now makes chirping noise when shifting with break completely depressed, break line chirping as well. Will bring back to dealer. All repairs covered by warranty. 1 month warranty left.
Cruze has coolant odor outside car and has loss of coolant at every oil change. Dealer does not write this down on service records. This is similar problem as 2012 cruze eco i had to trade in because gm/dealer could not fix the problem of antifreeze loss. Under some conditions coolant temperature gets up to 236 deg f before radiator fan comes on and this gets worse in winter. This high temperature seems to align with problem but the analog gauge stops at about 3/8 and will not go further even when digital temperature registers 190deg f or 240 deg f. ( they said gauge is designed this way) gm and dealer say system is working as designed but haven't explained fan operation or why temperature gets to 236 deg f when normal temperature is 221 deg f. They cannot explain odor or loss of coolant. This could be problem in any chevy cruze eco and if driver does not watch coolant level the car could overheat.
The contact owns a 2015 chevrolet cruze. The contact stated that the vehicle was leaking coolant/anti freeze, which had to be replenished. There were no warning indicators illuminated. The dealer was not contacted. The manufacturer was contacted and did not assist. The contact stated that the failure was due to a water pump failure. The failure mileage was 47,000.
Coolant leaking, it bursts one of the hoses, got it fixed and i have taken it to get repaired 4 times and the problem still continues
Car jerks and shakes due to engine malfunction. Engine has a manafucters crack and it shakes while stationary and moving
While driving my 2015 chevrolet cruze lt the radio shut off, lights flickered, service engine light came on, and other warninglights temporarily flickered on and off for a few seconds before returning back to normal. This happens multiple times daily often involving the power steering. While turning the vehicle, the radio will shut off, lights will flicker, and power steering will completely shut off causing the steering wheel to jerk while in the turning processes. The car has trouble starting often and sometimes will not start. The battery has been tested and is fine as well as the alternator. Sometimes the radio will shut off and not come back on until the next day even after restarting the vehicle. The largest and most dangerous issue i have had with my vehicle is the steering wheel locking up while turning. The vehicle wouldn't start on one occasion or even attempt to start and the key was locked in the ignition for about 30 minutes before finally the lights all came back on in the car and it started back.
My dashboard lights begin flashing, the radio turns off, the blinker sound stops working, the antilock brake system, service traction system, service stabilitrac and steering vehicle messages flash on the dashboard. I saw this issue reported in a gm bulletin https://static.nhtsa.gov/odi/tsbs/2015/sb-10057574-8899.pdf but my dealership said my car isn't affected even though it is that year, make, and model and the same exact things are happening. It happens when i am driving, it started off once or twice a trip, now it is constantly happening so much so i cannot even listen to music. It seems to happen more often when i am in stop/go traffic.
Bought 2015 cruze lt used in 2017 from lhm used car supermarket. 3 months later i'm returning to dealership as there is a large quantity of dexcool on the ground. Still under warranty they replace the water pump. 3 months later and the vehicle starts shaking and shuddering while at stop lights looses power and even stalls on the highway. Took it to mechanic outside the lhm perview and mechanic stated: leaking coolant on transmission housing and pooling there drain plug stripped out causing massive oil leak and pcv bad needs replaced. The new mechanic replaced the oil pan and gave estimates for the parts and labor for the pcv and the coolant leak.now don't get me wrong i love my cruze but i was told id be close to what i owe on the car to repair it as chevrolet will not do a recall on the massive issue parts, there is only 59,213 miles on the vehicle. Someone from chevrolet needs to look into this and either fix the issue or make some sort of recompense for those who are having the same issue as i am.
The contact owns a 2015 chevrolet cruze. While pulling into the driveway, strong fumes emitted inside the vehicle and within the air vents. The contact turned off the air conditioner and the engine overheating warning indicator illuminated, and smoke entered the vehicle. The contact was able to turn off the vehicle and she and a child passenger exited the vehicle. The dealer (gordon chevrolet, 6301 e roosevelt blvd, philadelphia, pa 19149, (215) 537-2377) was notified of the failure and asked the contact to have roadside assistance tow the vehicle to them for diagnostic tesint. The manufacturer was notified of the failure. The approximate failure mileage was 18,148.
Car been jerking and stop on it's own while in drive i been keeping oil changes and everything up to part on it
Car started sputtering on acceleration and at cruising speeds.. Check engine light came on with code p0171 fuel system too lean bank 1.pcv valve leaking requiring replacement of valve cover
I had stopped at the store.when i came out and started my car.it instantly made a loud whistling noise.i opened the hood nothing obvious.when left i pulled out on the main highway and it stalled.problem was the pcv valve in the intake manifold causing several other major issues after the failure
When i fill my car up with fuel, it will not start. It acts as if it is flooded.
I bought the car used. After a few days i heard a ticking under the hood & also when i got to 60 mph i could feel vibration in the gas pedal & sounded like a bumble bee under the hood.i took it to dealership i bought it from.they said that with the lt1 it offs common noise for the purge solenoid to make the ticking noise that it was normal.the vibration they said was a pebble got under motor mount & was causing vibration. He got the pebble out & readjusted.a week later was doing it again & the ticking noise was alot worse.he finally changed the purge solenoid & it still ticked but not nearly as bad. But he said he couldn't hear the noise at 60 mph & only a little of the vibration in pedal.i'm really regretting buying this car.if i knew it would have all these issues i could of kept driving my older car with no car payment.he said that chevrolet knew about the purge solenoid issue but haven't fixed it.car had 87k miles when i bought it & now has 90k. After we bought 1 of the salesmen referred to it as a throw away car.yeah i just threw away 11k getting it
My car is constantly shaking and jolting itself forward, lagging in changing gears. I have paid over 5000 dollars in one year to fix this issue and every time i fix something, the light comes back on and a new code is brought up. Always the same problem, never being fixed.
The vehicle was taken in twice for oil leaks, problems with the pcv system and intake manifold. After the items were repaired at the dealer, the vehicle turns off at idle and rough idles. The check engine light and traction control system still goes off and on. The vehicle has turned off while stopped at traffic lights.
Had to replace the catalytic converter and my engine light came back on and it's showing that that is still an issue. A mechanic told me this has been a common issue with other chevy cruze.
Car is releasing gasoline's fumes . Very strong and is giving m a headache which also makes it difficult to breath while driving
I purchased this 2015 cruz with 18,000 miles on the vehicle from lee johnson chevrolet in kirkland, wa. It has been back to the mechanic 3 separate times with a complaint that this vehicle excelerates sporadically and without notice. There is no fault codes that come up. The mechanics drive it but this does'nt happen to him, therefore they state that this is not a problem. I feel totally unsafe when this happens and i'm afraid to drive this car. ( i drive with one hand on the gearshift in case this happens so i can put it in neutral immediately.i want this complaint to go on record that i have filed this claim as well as worked with the mechanics on 3 different occasions and feel as if i have no recourse for what i consider a serious problem
I started smelling gas fumes. Immediately drove the car to a dealership. They stated that the fuel line was leaking where it went into the motor and the car was not safe to drive. After sitting at the dealership for a couple of hours, i was told that the part to fix the car was unavailable at this time. My car has been sitting at the dealership for 4 weeks. Now i am being told by chevrolet that it could be 3 -4 months before they can get the part.chevrolet corporate said that the part was faulty and they don't have a replacement part. This part is the fuel line and fuel rail. Chevrolet does not have the part nei5er have they done a recall. They refuse to compensate me for being with out the car.
A few weeks ago my cousin noticed a fuel smell in my car and i went to get it checked out and there was a pin hole in my fuel line where fuel was leaking out of.
Bought 2015 cruze lt used in 2017 from lhm used car supermarket. 3 months later i'm returning to dealership as there is a large quantity of dexcool on the ground. Still under warranty they replace the water pump. 3 months later and the vehicle starts shaking and shuddering while at stop lights looses power and even stalls on the highway. Took it to mechanic outside the lhm perview and mechanic stated: leaking coolant on transmission housing and pooling there drain plug stripped out causing massive oil leak and pcv bad needs replaced. The new mechanic replaced the oil pan and gave estimates for the parts and labor for the pcv and the coolant leak.now don't get me wrong i love my cruze but i was told id be close to what i owe on the car to repair it as chevrolet will not do a recall on the massive issue parts, there is only 59,213 miles on the vehicle. Someone from chevrolet needs to look into this and either fix the issue or make some sort of recompense for those who are having the same issue as i am.
Water pump failure. The recall on the cruze is for the years prior and still an issue for the 2015 model.
Purchased vehicle used 8/2017. 5/2018 car smoking and overheating while driving. Water pump replaced. Still having issues with car overheating while driving, i was replacing coolant about once a month. Twice the thermostat housing was replaced, 8/2018 and 11/2018. Car had issues again overheating while driving in 4/2019. An intercooler pipe, pvc pipe, water pipe, and water hose were replaced. My check engine light came on again in 9/2019, many issues were found but i only had enough money to repair the catalytic converters. At this point i was replacing coolant every two weeks to avoid the engine overheating and at times it was a visible puddle coming from under the car. 11/20/2019 i returned to get a sensor and another thermostat housing replaced. 11/27/2019 i had the car towed to the shop after my vehicle began smoking while driving. I pulled over and coolant was quickly dripping out from under the car. The radiator was cracked and needed to be replaced. When the car was returned to me i noticed that the engine was noisy and there was a screechy sound upon acceleration. I had trouble picking up speed. I got to the gas station about a mile away and turned off the car to get gas. When i turn the vehicle back on the engine began to shake, rev up and down on its own, and then cut off. I tried a few times to start the car up and it happened every time. I immediately called the repair shop and had the car towed back the same night. They were able to look at it on 11/29/2019 and reported that they saw no issues. In disbelief, i picked up the car, and i drove around for almost a week. I ended up coming back to ride along while a technician test drove the car. He saw and heard the same issues that i clearly had with the vehicle. We returned back to the shop and he did a diagnostic test that showed there was an issue with the turbocharger.
The contact rented a 2015 chevrolet cruze. While driving at unknown speeds, the gear shift changed to the manual position without warning. The contact also stated that there was an abnormal odor coming from the air vents intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 21,500. The consumer stated she had a habit of resting her arm on the gear shift, and had done so many times. However, the last time her arm brushed against the gear shift and the gear unlocked. Updated 01/31/17
On the same day, within a few hours of each occurrence,first i had the keys in ignition and vehicle running, and shut the door and all four doors locked. Then a few hours later, i tried to put the vehicle in to drive and it would only rev up and would not go forward. When this happened, the d for drive on dash was flashing. Reverse worked fine. In both instances the car was stationary. When the car was locked, we used the spare key to manually open the door. In the second instance, i had the car towed to a dealer. Having trouble uploading the service receipt, but they found nothing wrong.
Car is releasing gasoline's fumes . Very strong and is giving m a headache which also makes it difficult to breath while driving
When the care is running it will begin to lose acceleration this happens unknowing to me .it has happened on the freeway which is very scary and dangerous
The front crank shaft seal is bad. It makes the engine make a very loud chirping noise when it warms up. If you pull the oil dipstick out it stops. I've had to keep my dipstick out so that it doesn't chirp. It's causing other issues with car. Like stability control, fuel mileage and having to change oil more often. I've been trying to get it fixed but haven't been able to. I'm afraid that it is damaging the engine more than necessary. From what i've learned chevy is aware that this is an issue with the cruze. But no recall has been issued to fix this. Service bulletin p11297b, 2-2015
The oil pan keeps leaking. Antifreeze won't hold
While driving, overheat alarm activated. Arrow on hot. Message said turn off a/c idle engine.i turned off a/c and placed into neutral.hot arrow went down.i pulled over. Turned car off for 15 seconds. Restarted. Drove home with a/c off for 5 miles with no problems.at home. Engine not hot. Fluid level. Ok.i looked online and found 119 complaints for same issue for same model year and dozens for other years.why no recall?
Purchased new.repeated failures of coolant reservoir, replace turbocharger 2x, replaced water pump, tank replacement, intake manifold, valve cover and pcv pipe,and now another failure, head gasket failure.
My car started shaking, smoking and licking while driving. At first in the dealer told i won't be able to drive the car like that. Now after 3 days without answer they wants to take the car without fixing the car. I'm scare to drive a car that is shaking. I'm very concerned about my life safety
While driving all of sudden traffic began to slow eventually all vehicles stop this car did not stop until it had to be also most floored; then as we start to proceed the vehicle did not want to move it was in drive all the way; it just started to vibrate an not actually moving with acceleration; then with increase acceleration it got out of the vibration and began to move forward; then we smelt something as burning; all this happen while we were driving on a busy three laneone direction traffic street; we call it stop and go; there are traffic lights, and you must go when its time to go on "green". If not this can cause and accident.
Car had been repaired for a cracked radiator. Diagnostic test showed that turbocharger is malfunctioning. Upon starting the vehicle there was issues with engine the engine stalling. Upon driving the acceleration of the vehicle is abnormal, loud engine noises upon acceleration and and car does not pick up speed at a fast enough rate to safely merge into traffic and navigate at a safe speed.
The contact owns a 2015 chevrolet cruze. While driving 70 mph, the brakes malfunctioned. The contact stated that the emergency brake indicator illuminated without warning. In addition, the contact stated that the front passenger wheel seized. The dealer diagnosed that the vehicle engaged in abs diagnostic mode, which caused a transmission failure. The master cylinder was replaced in the vehicle, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 9,000.
Car is in for service for 3rd time -- intermittent electrical problem causing loss of transmission (i.e. Revs then drops in and out of gear); driver display warnings include service stabilitrak, service power steering, service transmission.power door locks also operate on their own.instrument cluster gauges will drop towards their off position, then resume normal position during these events. If the car is shut off, sometimes a "no start" condition will occur when the key is turned to the start position, gauges will operate normal even with no start condition.after rapidly cycling the key off/on/start position for sometimes up to 30 times, car has always eventually started.sometimes condition has cleared, other times transmission is stuck in a gear (3rd for previous dealership visit, 4th for current visit) but not in a limp home mode as full engine power is available.manual shifting is not permitted, "shift denied" appearing on the driver display.very concerned about safety as dealership cannot guarantee that transmission will not drop into lower gear at highway speeds.if the transmission were to suddenly drop into 3rd at 75 mph with no application of the brakes, the car behind me may not be able to react to the sudden drop in my vehicle's speed.condition has happened when vehicle and components are hot, such as after highway/city driving for 2 hours.
To whom ever it concerns to, i have an issue with my oil pan drain plug being stripped o my 2015 chevrolet cruze. Every since i bought my chevrolet cruze to get oil changes the problems always arises.i've looked at different forums and look at youtube videos to see if others also have similar problems with the oil pan drain plug being stripped. There others that have the same problem with that particular car.i love the chevrolet brand. I have two chevy cars that i love which are my impala and my cruze. I had my impala for almost eight years never had an issue with the drain plug being stripped. I was in my yard day coming back from an oil change and saw a puddle of oil in my front yard. I took the car back to the dealership to have it examinedand they said fix the problem. Left the dealership again drove off notice that it was still leaking. This time i took it back again they had to give me an expanded drain plug to fix the issue. The problem have been resolved for the moment. If i was aware of the oil leaking out it could have blown my engine which would've cause me to lose my car. I feel the oil pan that are on the cruzes should be design a certain way so the issues wouldn't have to arise.
I had stopped at the store.when i came out and started my car.it instantly made a loud whistling noise.i opened the hood nothing obvious.when left i pulled out on the main highway and it stalled.problem was the pcv valve in the intake manifold causing several other major issues after the failure
Sometimes when slowing to a stop, the car engine accelerates. I have to step on brakes very hard to keep the car from going forward. On november 5, 2015, i was slowly pulling into a parking space and the car accelerated, i stepped on brakes really hard but the car went forward...into a stone wall. No one can tell me what the problem is so i wind up still driving a car that may decide to lurch forward into traffic, a wall, another car. The vehicle is at the dealership now and i am waiting to hear about the status. I was told by the service center person to call gm and tell them that i have a potential product liability case. I am at a loss at what to do.
This complaint is regarding 3 issues since my vehicle purchase mid april of this year. The vehicles mileage at purchase was 7 miles and currently has approx. 6100 miles on odometer. The 3 issues are: #1) regularly while driving my vehicle at approx. 45-50 mph there is a steady humming noise coming from the engine compartment on the drivers side that last about 30-45 seconds. #2) also while driving my vehicle in traffic and coasting without pressing gas or brake going approx. 5-10mph the engine will shutter and cause the car to shake. The engine feels like its going to stall but i always press the gas petal so it continues driving without stalling since i'm always on the freeway when it occurs #3) involves the same or similar driving environment as issue #2. This issue occurs while coasting at various speeds unlike issue #2 where the cause feels like it could be the engine this is more like the transmission slipping into different gears mostly downshifting since the car suddenly jerks back as though you slammed on your brakes for a second and it regularly happens only while car is coasting at various speeds which i'm regularly doing since i drive down the cajon pass sitting in traffic every day, while coasting it happens almost every 90-120 seconds. On 7/21 i contacted my dealership and received a appointment for 7/22 since these issues could cause something very serious to happen to my wife or myself. Though i have not had my car looked at by my dealership yet, i still wanted to make this report to insure that other owners are aware of the issue i'm facing, and this hopefully gets investigated thoroughly (by a third party) before someone gets seriously injured in a accident.
The contact owns a 2015 chevrolet cruze. The contact stated that the vehicle sputtered and was difficult to crank. Also, when the accelerator pedal was depressed, the vehicle failed to respond and did not move. Furthermore, the check engine warning indicator was illuminated. The contact called turan foley chevrolet buick (1123-b us 49, gulfport, ms 39503, (228) 206-0289), but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 69,000. The vin was invalid.
Cooling system continues to leak after being replaced for the third time now. The car does not retain coolant or water to keep the engine from overheating. The car will overheat if it doesn't have coolant or water. I have to fill the reservoir each time before driving and when driving i am limited to about 8 hours without the air condition on.
On 7/1/15, i was moving forward at about 5 mph, with my foot on the brake, looking for a parking spot in a parking lot.the engine speed suddenly increased and then returned to a normal level after a few seconds.a similar incident happened on 8/8 while i was maneuvering into a parking spot to parallel park.with my foot on the brake, the engine speed increased for about 5 seconds.the speed returned to normal after i put the car in park.the chevy dealer examined the car on 8/11, but couldn't duplicate the problem.they said there were no codes or bulletins regarding this problem.therefore, they said there was nothing they could do for me.
I just had work done on the engine for the 5th time in the last 2 years. All repairs are related to the engine overheating or not regulating properly. The first time there was smoke coming from the engine. The repairs to the engine have cost me almost $3000 and that is not including normal maintenance. The most recent issue is the turbocharger bypass valve. I had it replaced on 6/27/20 and the light came back on with the same code on 6/28/20. When i had work done at the chevy dealership in august/september of 2019 i was told that this is a common problem they are seeing in almost all chevy cruzes. I've been told this at 5+ different device centers while getting repairs done on the engine or general maintenance done. The car hasn't even reached 100,000 miles and i'm being told i probably need a new engine. This is not ok. I've bought and repaired this car at chevy dealerships. All my engine issues happen when the car is in motion, and the car shakes a lot due to the engine overheating even though the temperature gage reading is normal.some of my repairs were done with the wrong vin number recorded. The repairs were recorded under my 2014 chevy cruze. It shared the same license plate but the 2014 cruze was totaled in 2017.
The contact owns a 2015 chevrolet cruze. While attempting to accelerate the vehicle, it began to sputter and hesitate. The dealer was unable to duplicate the failure. The manufacturer was not notified of the failure. The vin was not available. The failure mileage was 27,250.
Apprx. 29000 miles. Prob. 1: heater stopped workiing, prob. 2: ventblower motor making loud tinking noise. Prob 3: feel pulsating intermittently while driving, got really bad and service stabilitrak display appeared.got to destination, car parked couple hours. Upon starting car and putting in drive with light acceleration it wouldn't move, accelerate more would jump forward then lock up.next day had car towed to dealer. Picked car up 7 days later, it drives but now makes chirping noise when shifting with break completely depressed, break line chirping as well. Will bring back to dealer. All repairs covered by warranty. 1 month warranty left.
On october 25, 2019 my turbo failed leading debris to clog my catalytic converter leading it to fail as well. I bought my car new on october 10, 2015. Since buying it, my water pump failed twice, camshaft cover replaced twice, thermostat replaced, oil tube and pan replaced twice, coolant tube replaced once. Every time i brought it in to the dealership, i reported the car's problem of idling rough while in drive at a stop light or in park in my driveway and every time, the dealership reported they couldn't find anything. When i was told my turbo had failed, they said that's why my car was idling rough. Every time one of these problems occurred, i was on the highway. I am lucky i wasn't hit or killed in any of these instances.
Vehicle emits a hazardous fume from the coolant reservoir and enters the cabin when heater is used.this is usually when the heater is on parked or driving. Usually after the car has heated up to normal standard.
Water pump failed while driving
Chevrolet and pontiac cannot do a diagnosticunless we pay the cost on what ever vehicle being recalled. They told us to schedule a diagnostic testand pay for it and any necessary repairs also. They also said the vehicles warranties has expired. So the defects are the customers fault for purchasing their products. They have us pending for and unknown reason. When they first called they did mention a $500.00 voucher or a new car, but that came to pass also. Someone name .... Regional supervisor told us that, and it was all lies. We still pending....this is a follow up claim # 8-4866033982.
My car is overheating there seems to be some kind of leak
The dash show air bag
Driving from ski area in line of cars at 15mph when cars ahead started to stop.had "snowflake" button pushed.brakes appeared not to engage, progressively pushed on brake harder but no effect, fortunately by the time of impact car had slowed to 5mph and airbags did not deploy.damage to front grille.turning off "snowflake" (abs) returned braking to normal.
I was crossing a highway when my 2015 chevy cruze started to shake violently and experienced a loss in power, the engine warning light was then displayed across my dash, i managed to limp it home and then took it to the mechanics the next day.the mechanics checked the codes and found that, a engine misfire was detected, the fuel injector control mod was not available, or there was a communication problem, the electronic brake control lost communication with the engine control module, the digital radio receiver controller was not available, or was experiencing a communication problem, and the instrument control panel was displaying failures in ambient air temperature sensor circuit, and lost communication with the hvac control module.it turns out that due to a manufacturer error (chevy/ general motors) that the cars ignition coil towers had burned off on cylinders 2 & 4 and had taken out the spark plugs as well.so due to this manufacturer error, not only was everyone in my vehicle placed at danger, but i also had to get everything replaced for a total of $432.80 a couple of days after finding out i had been layed off of work.
The contact owns a 2015 chevrolet cruze. While driving approximately 3 mph, the vehicle stalled without warning. The failure recurred on two other occasions. Also, on another occasion, the brake pedal failed to stop the vehicle. The contact placed the vehicle into reverse and the brake pedal responded. The vehicle was taken to the dealer and the failure was unable to be duplicated. The manufacturer was not made aware of the failures. The approximate failure mileage was 190.
Brakes work one time fine then the next it will almost put you threw the window .no loss of petal but same amount of pressure applied to pedal everytime and resulting in a normal stop to a sharp stop.new rotor and pad 6 months ago. Took it to the shop wear the brake pads and the rotor were replaced and they said everything as far as the pads and rotors are good its something else.(brake boaster , brake asst, switch) talk dealer and they said it no a cover part if it apowertrain brake booster or brake asst switch. Every every dangerous i will not let my family drive this car until problem is solved.
Water pump leaked, replaced that. Hose to the water pump leaked, replaced that. Now blown head gasket. Breaks have squeaked since i bought the car.
The contact owns a 2015 chevrolet cruze. While driving 70 mph, the brakes malfunctioned. The contact stated that the emergency brake indicator illuminated without warning. In addition, the contact stated that the front passenger wheel seized. The dealer diagnosed that the vehicle engaged in abs diagnostic mode, which caused a transmission failure. The master cylinder was replaced in the vehicle, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 9,000.
Power assist failed, making steering difficult, happened during lane change on freeway at 70 mph, this happened in conjunction with random screen loss on infotainment screen. Also random error messages.upon taking car to dealer, they agreed it was probably an issue addressed under special coverage 14311, but it turned out that it was not. My 24 yr old daughter was driving , i am thankful she survived, no one should experience loss of power steering, especially on the freeway. Oddly i ended up paying out of my pocket for a new battery and a pos and a neg cable. It would appear that gm should alert more owners of this issue than they have so far, to prevent further deaths.
The contact owns a 2015 chevrolet cruze. While driving approximately 20 mph, the brakes malfunctioned and the contact crashed into the rear of a second vehicle. Upon inspection, it was discovered that the brake lines from the master cylinder failed and caused brake fluid to leak out. The cause of the failure was not diagnosed. The vehicle was not repaired. A police report was not filed and there were no injuries. The manufacturer was notified of the failure. The failure mileage was 45,000.
While driving all of sudden traffic began to slow eventually all vehicles stop this car did not stop until it had to be also most floored; then as we start to proceed the vehicle did not want to move it was in drive all the way; it just started to vibrate an not actually moving with acceleration; then with increase acceleration it got out of the vibration and began to move forward; then we smelt something as burning; all this happen while we were driving on a busy three laneone direction traffic street; we call it stop and go; there are traffic lights, and you must go when its time to go on "green". If not this can cause and accident.
When going in reverse tried to push on the brake it's really hard you have to push hard but it won't start.
Around november 29, 2014 i was driving the 2015 chevy cruz while out of town driving on the highway going around 55 miles i was pulled over by a police reporting that i was driving 75 miles, but when i slightly hit my brakes to slow down the car didn't change its speed.based on the police's report of the speed he reported me going the odometer reading is wrong or set too high in this vehicle and will cause accidents if not fixed. It appears that the digital odometer is wrong in this model and needs to be fixed to include the breaks stalling, and odometer reading reporting the wrong speed, please send me report via email.
The brake pedal depresses beyond the gas pedal, sometimes causing my wife or myself to hit the gas while braking.the dealer says this is normal and we should learn to live with it.i wanted the brake pedal pulled up, but was told you can't do that on a chevy cruze.if this is true, i believe this is an accident waiting to happen, if ithasn't already.
Car roll bak when in slow traffic, roll back on small inclination; stalls frequently in traffic
Brake pedal becomes hard after starting the engine on occasion. Feels like the brake has a loss of the power assist. After starting the car, put it in drive, release the brake, vehicle begins to move, apply brake, brake pedal become very hard with excessive force needed to stop the vehicle.
The contact owns a 2015 chevrolet cruze. The contact stated that while driving at an unknown speed, the brakes were engaged and failed to stop the vehicle. The contact had to stand on the brake pedal in order to stop the vehicle. The contact was able to turn off and restart the vehicle successfully. The failure recurred on 3 separate occasions. The vehicle was taken to the dealer for diagnostic testing. The dealer was unable to duplicate the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 200.
Abs andtraction control light came on after being parked ,no codes show up when diagnosed,heard there was recall for that but it doesn't show for my car
The contact owns a 2015 chevrolet cruze. The contact stated that the accelerator pedal and brake pedal were too close together, which caused both of them to be depressed simultaneously. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 2,100. ...updated 02/04/16
Power assist failed, making steering difficult, happened during lane change on freeway at 70 mph, this happened in conjunction with random screen loss on infotainment screen. Also random error messages.upon taking car to dealer, they agreed it was probably an issue addressed under special coverage 14311, but it turned out that it was not. My 24 yr old daughter was driving , i am thankful she survived, no one should experience loss of power steering, especially on the freeway. Oddly i ended up paying out of my pocket for a new battery and a pos and a neg cable. It would appear that gm should alert more owners of this issue than they have so far, to prevent further deaths.
Vehicle started to display "service stabilitrak" on dic panel after running through a puddle on a freeway onramp. Also, from time to time, when turning the steering wheel, you can feel a sudden jolt or pop (wheel gets easy to turn for a couple of inches of travel). Popping chiefly happens at slow speeds, such as turning into a parking space.brought the vehicle to a dealer for service. They read c0710 and c055c codes. Advised that the vehicle needs a new steering gear.vehicle has less than 40,000 miles.
We just purchased this car saturday 28 may '16, and drove it off the dealer lot at 5:09pm. Within 2 hours, while driving down the freeway at 60-75mph, the steering began to catch & stick in place. We had to jerk the wheel rather forcefully to get it to cut loose & allow us, a human, to once again gain control of the steering of this car. The next day, while driving down the freeway again, the same thing, only this time, the wind gust blew so hard it blew the car into the other lane! thank god, there was no one in that lane at that moment. This is all due to the fact that the car's computerized steering system would not allow the driver to correct the steering when incurring wind pressure! you folks at nhtsa, as well as gm, know this is a problem & yet even nhtsa rep, catherine howden, implied its not dangerous and does not warrant a recall when she stated: "...the symptoms described would be a brief, perceptible change in steering feel that has little to no effect on the drivers ability to safely steer the vehicle." bs!! you drive one of these cars out on the freeway. Put your precious family in it & then tell me it's safe! this has the familiar stench of bribery written all over it! to top it all off; as soon as the shops opened tuesday, i took this car into a shop that i know i can trust, to fix the issue. They were straight up & told me "this is an issue with the electronic steering that chevy makes. It's their computer problem & they have to fix it. We don't have the tools." i took it to the dealer that day & they refused to fix it! why? because, according to the clerk at smith chevrolet, luke, they drove it 8 miles and it didn't catch for them. What a joke!! it has already been well established that the car has to be driven for at least an hour before this will happen.where is your conscience? fix this!! it is very dangerous!!!
Car surges, engine loses power off, c/s traction control/stabilitrac light comes on dash, door locks activating on their own, we have put new battery new negative cable with new bolt. Car at speed 60- 65 this happen,driving on highway and interstate. I drove car 3 times happened, tech drove car this happened, car been checked at dealer 3 times and still at dealer as of11/16/2019
Steering angle sensor electrical failure.i backed out of my driveway; after putting it in "drive" the car fishtailed and the "service steering wheel" message came on the dash.i brought it to simpson chevrolet and they diagnosed the "steering angle sensor electrical failure" and replaced the steering angle sensor. They stated that the car was unsafe to drive.
The car turn off on it self when im driving, it all ready happen 5 times on a row, i took the vehicle to mission chevrolet at el paso tx, where i buy the car at but the guys from service can't find what its wrong with the car,i already talk with the supervisor from service department and a guy from gm so we can take it to the next level. I already took the car to get fix 8 times and they can't find the problem.
Cruze eco steering sticks when driving down highway after a few seconds of no input. Then when you turn it sticks and then jerks a bit when it frees up. This could be a safety issue when roads are icy or if this gets worse. I am currently trying to get information or repair from dealer.
Tried twice, car did not start. No lights just dead. Tried once more started, all looked ok. Drove 1/4 mile engine died with a clunk and jerk, service power steering warning came on, then service traction control warning came on.steered off road (power steering was working) put vehicle in park, tried to start several times.interior light came on but would not start.after several minutes tried again, started and check engine light was lit.drove to home and while in reverse to park, engine died again.
When driving on the highway, or turning there was a slight glitch or hesitation in steering.
When the care is running it will begin to lose acceleration this happens unknowing to me .it has happened on the freeway which is very scary and dangerous
While driving my 2015 chevrolet cruze lt the radio shut off, lights flickered, service engine light came on, and other warninglights temporarily flickered on and off for a few seconds before returning back to normal. This happens multiple times daily often involving the power steering. While turning the vehicle, the radio will shut off, lights will flicker, and power steering will completely shut off causing the steering wheel to jerk while in the turning processes. The car has trouble starting often and sometimes will not start. The battery has been tested and is fine as well as the alternator. Sometimes the radio will shut off and not come back on until the next day even after restarting the vehicle. The largest and most dangerous issue i have had with my vehicle is the steering wheel locking up while turning. The vehicle wouldn't start on one occasion or even attempt to start and the key was locked in the ignition for about 30 minutes before finally the lights all came back on in the car and it started back.
When you are driving or you are driving the vehicle, you can play a game on the steering wheel when you turn left or right and you feel a few blows and thunders that are really worrying because i take a lot of the track for and with my children in the car. Thank you for your attention
Car been jerking and stop on it's own while in drive i been keeping oil changes and everything up to part on it
The contact owned a 2015 chevrolet cruze. While driving at 40 mph and attempting to turn the vehicle, the steering wheel seized. The contact crashed into a telephone pole. The front end of the vehicle caught fire and the air bags deployed. The fire department extinguished the fire. The origin of the fire was not determined. A fire report was filed. The contact sustained a contusion to the chest. The rear passengers and driver sustained concussions to the head. Medical attention was required. The vehicle was destroyed and towed. The failure mileage was unknown.
Steering seems to get stuck in straight line highway driving and when trying to turn to go with curve of the road you feel resistance and then suddenly goes way making you swerve from middle of lane to outside of lane scarring not only you but other drivers as well.
This is the 2nd time in 2 weeks i run in to same issuesdriver information center (dic) displayed:(1) power steering issues(2) traction control (3) stibiltrack (4) rpm gauge goes nuts (5) oil level zeroes out then reappears(6) speed meter blank out(7) radio (mp3 usb player stops working )(8) head light flicker (high beams look like low beams and low beams like dimmers(9) steering wheel vibrates and gets stiff but still drive able(10) does this for 1hr to 3 hrcar acts normal but goes nuts and lose gas at a 2gal every 15 min normally it last longer but then goes back to close to where it was before this stated dealer replaced the pcv vale head as he said it had a air leak ???mile on car 71,000 used as a personal car and last 1 1/2 as a lyft car and a pvt office when i had to work as a security gurd and had to remain in car in open lot in middle of winter storm with no heat ( 36 hr on with a 100 mile back and forth trip to sitefor a weekend )
The contact owns a 2015 chevrolet cruze. While driving less than 40 mph, the power steering indicator illuminated and the steering wheel locked. As a result of the steering wheel locking, the vehicle eventually shut off and the contact had to wait a while for the vehicle to restart. When the steering wheel locked, it also caused the contact to lose control of the vehicle. The vehicle was taken to the fh dailey chevrolet dealer (800 davis st, san leandro, ca), but the diagnosis was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 18,000.
The screen goes black sometimes. The car shuts off by it self. It gives different warnings one was electric stability control and the other was check power steering. It has happened while driving and stationary. It has happened to me more than once and on the road and in a parking lot. I brought it to where i purchased it and they thought they fixed it but it happened again today.
This complaint is regarding 3 issues since my vehicle purchase mid april of this year. The vehicles mileage at purchase was 7 miles and currently has approx. 6100 miles on odometer. The 3 issues are: #1) regularly while driving my vehicle at approx. 45-50 mph there is a steady humming noise coming from the engine compartment on the drivers side that last about 30-45 seconds. #2) also while driving my vehicle in traffic and coasting without pressing gas or brake going approx. 5-10mph the engine will shutter and cause the car to shake. The engine feels like its going to stall but i always press the gas petal so it continues driving without stalling since i'm always on the freeway when it occurs #3) involves the same or similar driving environment as issue #2. This issue occurs while coasting at various speeds unlike issue #2 where the cause feels like it could be the engine this is more like the transmission slipping into different gears mostly downshifting since the car suddenly jerks back as though you slammed on your brakes for a second and it regularly happens only while car is coasting at various speeds which i'm regularly doing since i drive down the cajon pass sitting in traffic every day, while coasting it happens almost every 90-120 seconds. On 7/21 i contacted my dealership and received a appointment for 7/22 since these issues could cause something very serious to happen to my wife or myself. Though i have not had my car looked at by my dealership yet, i still wanted to make this report to insure that other owners are aware of the issue i'm facing, and this hopefully gets investigated thoroughly (by a third party) before someone gets seriously injured in a accident.
Since owning my new 2015 cruze i have had several concerns which have not been addressed of fixed by the technicians the list is: while traveling down the road my radio system has blacked out; shut off and restarted itself; it happens every other time i am in the car, sometime it happens several time on a long drive. I have also experience drifting of the carwhen traveling down the highway; when i correct the drift the steering wheel is stiff and causes an over correction pulling methe other direction. The biggest concern i have experience lately is the loud high pitched noise coming from under the hood; this occurs after i have parked the car andremoved the key; one time i could hear the coolant lines gurgling. Very scary not knowing what is going on under there.
Instrument cluster flickers. Then radio goes out. Warnings for stablitrack, cruise control and antilock brakes. Gauges go down. Power steering goes out and car jerks suddenly. Occurs repeatedly when the car has been operating about an hour with highway speeds around 65mph.
I was driving and was stopped at a stop light. When the light turned green i proceeded to excel forward. The car was only going between 10-15 miles per hour when without hitting or curbing anything my tire blew. Right after the tire blew all (6) six of my airbags deployed. When the airbags deployed the car quickly filled with smoke like air. The airbags caused me to not be able to see and i steered the car off the side of the road. At such time, onstar came across the speakers and asked if we were in an accident and if we needed the police &/or an ambulance. We yelled to the onstar person that we thought the car was on fire because of the smoke like substance and that we needed the police that we were on only vehicle that had been in an accident. I still have no clue what transpired in the event of the tire blowing especially since i didn't hit anything or curb anything. And i still don't know why the airbags deployed when they shouldn't have. I am educated on the requirements of deployed airbags and never at such time did i ever meet these requirements especially for all (6) six of the airbags to deploy. I never hit anything at a speed of 14 mph, nor was i tee boned from both sides, nor did our car role over. Which is the main reasons for all (6) six of the airbags to deploy. On another note the airbags on the drivers side, my side, deployed with such force that the airbags broke my glasses, my cell phone screen, and broke the ignition key off in the ignition. The airbag that protects the drivers knees left a bruise the size of a grapefruit on my leg.i never seemed medical attention. As for the passenger side airbags, they didn't have any force behind them. The airbags never even touched my wife at all and she didn't have any injuries at all. The tire in which we are discussing is the front passenger tire.
Major front and side impact--no airbag deployment.entered intersection properly and another driver ran through red light and hit the car in right front, cracking the windshield, and spinning the car around and hitting the right rear side, breaking the right rear wheel off and resting on it sideways.right front passenger received mild concussion from hitting head on right door glass.driver and passenger have bruises. Both had seat and shoulder belts on.
I was experiencing trouble with accelerating and i pulled over and the engine burst into flame and totaled my car. Called 911 and the fire department put int out.
Airbags did not deploy in head on front collision
Car overheat, the electric fan assembly wires melted and was burning, the fan ceased to work, no warning was given. The vehicle was in motion on city/township streets.the heater core is leaking, so after replacing all other components and a pressurized test, that is the problem. The vehicle is stationary for leak to be seen.
The water pump is leaking in the exact same area as stated in the recall for the 2011-2014 cruze. The ac off error message appeared and everything is exactly the same as the recall. Not sure that the recall covered every vehicle that this is happening to. A closer look needs to be taken at the vehicles.
Other vehicle was trying to run others off the road and cut people off.
The car turn off on it self when im driving, it all ready happen 5 times on a row, i took the vehicle to mission chevrolet at el paso tx, where i buy the car at but the guys from service can't find what its wrong with the car,i already talk with the supervisor from service department and a guy from gm so we can take it to the next level. I already took the car to get fix 8 times and they can't find the problem.
The check stabilitrak light and engine light comes on it loses engine power wont go over 3mph . It has happened while driving down the road at 55mph on a busy hwy. Also my radio screen that controls the backup camera and other settings has went black. I had a mechanic run diagnostics on it and 33 different codes popped up so they told me more than likely it's an ecm issue and it has to be repaired at the dealership
I was having issues with interior fogging of my window and noticed water drips on the inside of my windshield during dry weather and took it to the dealer. Although they could not find a leak they replaced the seal. That lasted a while (spring and summer) then it returned again and i getting the same issues. I will be driving and the inside of the windows fog then freeze. This is when the interior of the car is warm.
The screen goes black sometimes. The car shuts off by it self. It gives different warnings one was electric stability control and the other was check power steering. It has happened while driving and stationary. It has happened to me more than once and on the road and in a parking lot. I brought it to where i purchased it and they thought they fixed it but it happened again today.
Purchased this vehicle in 2017. Since then, i have had nothing but problems with it. I have needed to replace the radiator, fan, coolant system, and turbo. Now, there is an oil leak in the engine. This car is truly a lemon. I purchased the chevy cruze based on its reputation. I am beyond disappointed and will not be purchasing a chevy vehicle in the future.
While driving & in stopped position at light the radio will intermittently turn off & back on at any given moment.i just purchased the vehicle not even 1 1/2 mos. Ago. This has been happening approximately once or twice every week for about 4 weeks now.i have tried to look for some solution to this & have researched but there had been vague information or no answer at all . I have noticed that it has been an ongoing situation that had been indicated in here but has there's been any resolution to the matter? i don't think i should have to be concerned with this whole either driving or at a stop light that the electrical system will go out, if any at all. I hope some kind of resolution or recall will be done for this, too me, a major problem.
When starting my vehicle this morning my check engine light was on and my car was sputtering whenot sitting at a light or idling.went to repair shop for duagnosis. Came up with several codes. P0171- system 2 lean bank 1. Second code p0106 manifold absolute oressure/barometer sensor, p0131 02 circuit low voltage be s1. P1101 intake air flow system performance low. Tcs on. I need to know if this covered by the vehicle warranty.
I was pulling out of a parking lot turning right to cross 3 lanes on a 6 lane road. My car had been parked for at least 20 minutes while i was in the store and i had just started it within 2 minutes of this happening. I was driving about 15-20 mph. When i needed to veer right my steering wheel would not move. I had to slam on the brakes after going onto the narrow center median and nearly going over into oncoming traffic. My car had completely shut off which had disabled the power steering. As soon as i realized what had happened the power came back on and i was able to drive off. I immediately went to the dealership. The mechanics said they had never heard of this before and advised me to come back the next morning as it was later in the evening and the main mechanics had gone home. There were no indicator lights on when this occurred. I realized at the dealership that on the dashboard there was a message to roll my driver window down and back up. The service adviser told me this was to reset or reprogram the vehicle since it had shut down. They did have me open the hood to see if any wires appeared to be loose. However, they mechanic indicated that everything looked brand new, the engine was clean and in pristine condition, and he noted that all of the number on the parts were still visible. I left and had to go to the store. While parked, and on the phone, again via bluetooth, explaining to my mother what had happened, my radio completely shut off. Two times in prior weeks my radio had shut off while driving. All of these instances only lasted a few seconds. I have had this car for only 1 month. There was one previous driver and there are only 32,000 miles on it. The car is at the dealership now, so i have no indication of the issue at this time. I do not feel safe driving in this car knowing that it could turn off at any moment potentially causing an accident.
My driver's side window has been serviced twice for being stuck. Either it won't roll back up or it won't roll down. I have my car serviced by a chevy dealer. The window is currently stuck all the way down. This would be the third time that thos has occured. It is only affecting my driver window. All other windows open and close without and issues.
The car overheats whenever the air is turned on. Replaced thermostat and had the radiator replaced. No resolution.
This is the 2nd time in 2 weeks i run in to same issuesdriver information center (dic) displayed:(1) power steering issues(2) traction control (3) stibiltrack (4) rpm gauge goes nuts (5) oil level zeroes out then reappears(6) speed meter blank out(7) radio (mp3 usb player stops working )(8) head light flicker (high beams look like low beams and low beams like dimmers(9) steering wheel vibrates and gets stiff but still drive able(10) does this for 1hr to 3 hrcar acts normal but goes nuts and lose gas at a 2gal every 15 min normally it last longer but then goes back to close to where it was before this stated dealer replaced the pcv vale head as he said it had a air leak ???mile on car 71,000 used as a personal car and last 1 1/2 as a lyft car and a pvt office when i had to work as a security gurd and had to remain in car in open lot in middle of winter storm with no heat ( 36 hr on with a 100 mile back and forth trip to sitefor a weekend )
Leaking coolant: there are multiple posts online with this issue yet chevrolet is not taking responsibility.my car, and many more are leaking coolant daily.has anyone looked into this, or is this being investigated?we should not have to pay for a defect they produced!
Car roll bak when in slow traffic, roll back on small inclination; stalls frequently in traffic
My car has been shaking, low idle, when at a stop light i have to put it in neutral and push gas pedal to keep it from staling. When light turns green it won't go even though i am pushing the gas pedal. I'm to scared to drive it anymore. I have had to get it fixed too many times to count.
One windshield wiper stopped working. The next day they both have stopped. They will not move at all
Terrible smell making it impossible to drive my vehicle. When i drive the vehicle my eyes water. There is no heat or air on but hot air is coming into the cab.there is a really bad smell in the cab after a dealership already replaced the catalytic converter less than four months ago. There have been extensive problems with this vehicle time and time again like stalling on the freeway with no warning signs, belts repairs, exhaust problems, etc. I have not even owned this vehicle for three years,
My car is overheating there seems to be some kind of leak
While driving on the highway, i heard a loud pop, and the sunroof glass shattered. We had not gone under any overpass nor were we behind any vehicle dropping loose debris. Tsb no. 15224
The speedometer in this vehicle is located in a very dangerous way. It is not possible to safely view the speedometer while the car is in motion. As a consequence, driving this vehicle is equivalent to driving a vehicle which has no speedometer.the speedometer of this vehicle is located far to the right of center in the instrument panel. The temperature and fuel gages are located in the center. While the vehicle is in motion, it is not possible to safely view the speedometer. It requires the driver to 1) lower his view from the windshield, 2) track his view to the right until the speedometer comes into view, 3) move his head around because the speedometer is obstructed by the upper right quadrant of the steering wheel. Reading this speedometer requires the driver to look away from the roadway for a dangerous interval of time. Even worse, when the driver lifts his gaze back to the windshield, he not looking at the center of his track, but over the vehicles right front headlight towards the shoulder of the road.this vehicle is an accident waiting to happen.i drove this vehicle as a rental car. I was able to place a gps on the vehicle windshield and use the speed indication of the gps in place of the unusable speedometer. Without the gps speed indication, it would have been very dangerous to drive this vehicle.
I hade my right turn signal reflector came off. Witch is setting in the head light witch could damage the head light and could effect the ability to see if the head light gets damage.
The cabin fiber is bad on my vehicle in the glove box filter on my 2015 chevy cruze.
Purge valve on a 2015 chevy cruze 1.4 ecotec turbo with 65,000 miles. Started as a small little ticking noise then its been getting louder. At the time i did not know what was wrong with it, had it looked it by mechanics but the car was not throwing any codes. Told it could have been a lifter... But then the ticking noise just got louder and my car started using more fuel and wasn't running right. My car has tried shutting down (dying) in an intersection, sitting at a stop light also. When driving on the highway and or even city streets feels like the car is cutting in and out. Rpm's are not steady, will bounce from 700 rpm to 400 rpm while sitting still. Rough idle also. The sound continued to get worse now sounds like a marble bouncing around in the valve. Now that i have figured out that it is the purge valve i am buying the purge valve to get it fixed. From the research that i have done this part could have caused an accident due to the car stalling out and or dying on the highway or in a intersection. Pretty sure that what is left of my warranty does not cover this part, i wouldn't think that a car that is only 2 years old and only 65,000 miles on it would have this kind of an issue and this kind of an issue that would not throw a code like a service engine soon light or something. Like i said my car hasn't thrown any codes so it wasn't really the easiest trying to figure out the problem so it could get repaired.
Turbo charger
Since owning my new 2015 cruze i have had several concerns which have not been addressed of fixed by the technicians the list is: while traveling down the road my radio system has blacked out; shut off and restarted itself; it happens every other time i am in the car, sometime it happens several time on a long drive. I have also experience drifting of the carwhen traveling down the highway; when i correct the drift the steering wheel is stiff and causes an over correction pulling methe other direction. The biggest concern i have experience lately is the loud high pitched noise coming from under the hood; this occurs after i have parked the car andremoved the key; one time i could hear the coolant lines gurgling. Very scary not knowing what is going on under there.
My wife was driving the new cruze through cleveland ohio on may 19, 2015. We were using the navigation system because we were unfamiliar with the roads and area. While in heavy traffic the navigation system started to tell her to turn left and right in error because it was showing us about a hundred feet off the highway on small service roads. It was incorrectly trying to route us back to where we were already. This was confusing for her and caused her to slow down in traffic and become distracted causing a safety hazard as she had to ignore directions from the screen popping up and the speaker and try to figure out where to go. This problem has occured several times when using the navigation system. We took the car to gm dealership and they gave us a document from gm #pic6057a dated april 27, 2015. This says this problem is common with 2015 buick encore and verano,2015 chevy camaro, cruze, equinox, malibu, ss and volt and finally the 2015 gmc terrain with the navi. It says the navi can be off by 20-50 meters. It finally says this is the normal operating characteristic of the vehicle and will not impact performance. I believe this is not normal and could cause an accident when drivers are in traffic and listening to the navi that is confused by reading the wrong location. This error/problem should not be considered normal operating condition and only shared with dealers for customers that complain. This should be shared with owners and the affected vehicles should be recalled for a fix before the problemcauses an accident or injury.
Internal squeaking sound when idling or when accelerating.mechanic couldnt solve to recommended going to dealership.they diagnosed as faulty ignition coil and loose spark plug.i later found out there is a service bulletin as this is a know issue on chevyshttps://static.nhtsa.gov/odi/tsbs/2014/sb-10090461-2280.pdf
Driving to work car overheated all antifreeze was gone.got a new hose put on still smelling antifreeze then pcv went out why haven't they did a recall on this dangerous car.trravelingnover bridge car started slowing down wouldn't pick up speed.each time stop it didn't want to go sputterin found out pcv is bad went to look up everyone is having the same problem and theres no recall why
I have a diesel cruze 2015 the problem is the car does not tell me if i am in regen for the dpf. The reason that is a problem is that if the regen fails 3 times i have to go to the dealer for 320.00 out of pocket expense. The car does not give me any indication i have to keep driving to regen the dpf it just fails within seconds of the dic message and goes into power reduced mode. The car never tells me to go regen the dpf it just fails within seconds of a dash message power reduce and have to go to the dealer. I have spoken to several other owners that say the same thing. It would seem the gm is purposely letting the regen of the dpf fail so we have to go to the dealer, which is basically pirating our pocket books. We need a fix badly please!!
I bought the car used. After a few days i heard a ticking under the hood & also when i got to 60 mph i could feel vibration in the gas pedal & sounded like a bumble bee under the hood.i took it to dealership i bought it from.they said that with the lt1 it offs common noise for the purge solenoid to make the ticking noise that it was normal.the vibration they said was a pebble got under motor mount & was causing vibration. He got the pebble out & readjusted.a week later was doing it again & the ticking noise was alot worse.he finally changed the purge solenoid & it still ticked but not nearly as bad. But he said he couldn't hear the noise at 60 mph & only a little of the vibration in pedal.i'm really regretting buying this car.if i knew it would have all these issues i could of kept driving my older car with no car payment.he said that chevrolet knew about the purge solenoid issue but haven't fixed it.car had 87k miles when i bought it & now has 90k. After we bought 1 of the salesmen referred to it as a throw away car.yeah i just threw away 11k getting it
Had to replace the catalytic converter and my engine light came back on and it's showing that that is still an issue. A mechanic told me this has been a common issue with other chevy cruze.
The car shakes and turns off while driving the transmission stalls when you drive the power steering locks and when you brake the car shakes like crazy and the rpm is down to 2-3 i was with my new born baby while the car shut off in the middle of an interstate and we almost got hit by a semi and the dealership refused our buisness
This complaint is regarding 3 issues since my vehicle purchase mid april of this year. The vehicles mileage at purchase was 7 miles and currently has approx. 6100 miles on odometer. The 3 issues are: #1) regularly while driving my vehicle at approx. 45-50 mph there is a steady humming noise coming from the engine compartment on the drivers side that last about 30-45 seconds. #2) also while driving my vehicle in traffic and coasting without pressing gas or brake going approx. 5-10mph the engine will shutter and cause the car to shake. The engine feels like its going to stall but i always press the gas petal so it continues driving without stalling since i'm always on the freeway when it occurs #3) involves the same or similar driving environment as issue #2. This issue occurs while coasting at various speeds unlike issue #2 where the cause feels like it could be the engine this is more like the transmission slipping into different gears mostly downshifting since the car suddenly jerks back as though you slammed on your brakes for a second and it regularly happens only while car is coasting at various speeds which i'm regularly doing since i drive down the cajon pass sitting in traffic every day, while coasting it happens almost every 90-120 seconds. On 7/21 i contacted my dealership and received a appointment for 7/22 since these issues could cause something very serious to happen to my wife or myself. Though i have not had my car looked at by my dealership yet, i still wanted to make this report to insure that other owners are aware of the issue i'm facing, and this hopefully gets investigated thoroughly (by a third party) before someone gets seriously injured in a accident.
Around november 29, 2014 i was driving the 2015 chevy cruz while out of town driving on the highway going around 55 miles i was pulled over by a police reporting that i was driving 75 miles, but when i slightly hit my brakes to slow down the car didn't change its speed.based on the police's report of the speed he reported me going the odometer reading is wrong or set too high in this vehicle and will cause accidents if not fixed. It appears that the digital odometer is wrong in this model and needs to be fixed to include the breaks stalling, and odometer reading reporting the wrong speed, please send me report via email.
My car acts as if it is going to stall out at 20mph, it is automatic and the car jerks violently when in motion and can be on and off. My first code that popped up was for a misfire, the second for servicing the traction control system. This happens when the vehicle is in motion and goes over 15mph. Once i get to the desired speed it'll stop jerking as bad but if i slow down a little and speed back up it starts all over again and does not feel like pushing the accelerator is making the car move at all. I repeatedly press on the gas and let go to try to get it to stop but continue in motion. It has gotten worse over the week and i have changed the spark plugs and checked for leaks.
While at a stop light, the car started jerking back and forth. Traction control warning came on. Took to dealership they changed out battery. Next day, the same thing happens; while stopped with foot on the brake the car started jerking back and forth. This time no traction control warning.
When the care is running it will begin to lose acceleration this happens unknowing to me .it has happened on the freeway which is very scary and dangerous
2015 chevrolet cruze. Consumer writes in regards to unintended acceleration. *ld
Driving to work car overheated all antifreeze was gone.got a new hose put on still smelling antifreeze then pcv went out why haven't they did a recall on this dangerous car.trravelingnover bridge car started slowing down wouldn't pick up speed.each time stop it didn't want to go sputterin found out pcv is bad went to look up everyone is having the same problem and theres no recall why
I am not complaining about an safety incident.i'm complaining about chevrolet's handling of a potential safety issue.i received a letter advising of a possible issue with the accelerator pedal, that it may break rendering the car unusable.chevy explicitly says not to bring the car to a dealer for repairs, but instead, they will extend the warranty on that part, and cover the repair if it fails.something of this serious and debilitating a nature should be fixed under recall, in my opinion.i will submit the letter i received for your review.
Car roll bak when in slow traffic, roll back on small inclination; stalls frequently in traffic
The contact owns a 2015 chevrolet cruze. The contact stated that the accelerator pedal and brake pedal were too close together, which caused both of them to be depressed simultaneously. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 2,100. ...updated 02/04/16
The contact owns a 2015 chevrolet cruze. While driving at various speeds, the contact attempted to depress the brake pedal; however, the contact was able to depress both the brake and the accelerator pedals simultaneously. The contact stated that the accelerator pedal was raised high. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was unable to be diagnosed or repaired; however, they stated that the vehicle functioned as intended. The manufacturer was notified of the failure. The failure mileage was 300. Updated 12/20/16*lj
I was driving to work, on i-95, and it was raining hard enough for me to have my wipers moving constantly.out of nowhere, the driver side wiper just stopped working.it went up, but it never came back down.
The wiper transmission broke on the driver's side. I can look through the plastic shield and see if has came apart. I have no drivers wiper function no more.i see online this is a common problem with cruzes. The car only has 54k on it. I now have to pay a $100 deductible on my extended warranty. This should never have gone bad this soon and should be covered by gm. Its a safetly hazard not having a wiper in raining weather which itas been raining for days lately.
When the driver side wiper is in motion the arm reaches too far to the left and get stuck or arm connection under the windshield that look like a ball in socket dislocates when driving in the rain. Causing poor visibility.
Heavy rain last 2 days.. Turned on wipers and the driver side wiper failed to complete its course, causing the passenger side wipe to "run over" the driver side one. The passenger side wiper then became entangled with the "stuck" driver side wiper and actually caused it to flip up and over, thus rendering both wipers useless and me unable to see where i was driving during a heavy rainy / foggy night! i managed to pull into a plaza safely to flip my passenger side back to its proper position. When i checked the driver side wiper the complete arm that attached to the motor was loose and it would not stay in the correct "starting / finishing" positions and i could push/pull it up and down into different positions but after one wipe it would bottom out on the bottom of my windshield/cowl back into the incorrect position where it interferes with the passenger side wiper. This is a very serious safety concern as i could not see where i was going and now my wipers are useless because even if i use it for a single wipe it gets ass tangled up. See the attached image of the passenger wiper that is flipped upside down from normal use during heavy rain! i used to install these wiper assembly at gm and i know for a fact that this one is not torqued to specs because i can move it by hand! and the wiper blades are likely eaten up now too from cleaning on and off the glass, onto to cowl and over top each other. Not to mention the bolt that attaches it to the motor is likely stripped up now from the free spinning movements....
One of the windshield wipers stopped working. It moves up a 1/2 inch then moves back down. Won't go any higher than that. Happed out of nowhere and the other works perfectly fine. It looks like a bolt or something is loose.
The contact owns a 2015 chevrolet cruze. While the vehicle was parked, the sun roof exploded. The contact mention that the interior slide was closed and there was no glass in the vehicle. The vehicle was taken to a dealer, but it could not be diagnosed. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.
I was driving and was stopped at a stop light. When the light turned green i proceeded to excel forward. The car was only going between 10-15 miles per hour when without hitting or curbing anything my tire blew. Right after the tire blew all (6) six of my airbags deployed. When the airbags deployed the car quickly filled with smoke like air. The airbags caused me to not be able to see and i steered the car off the side of the road. At such time, onstar came across the speakers and asked if we were in an accident and if we needed the police &/or an ambulance. We yelled to the onstar person that we thought the car was on fire because of the smoke like substance and that we needed the police that we were on only vehicle that had been in an accident. I still have no clue what transpired in the event of the tire blowing especially since i didn't hit anything or curb anything. And i still don't know why the airbags deployed when they shouldn't have. I am educated on the requirements of deployed airbags and never at such time did i ever meet these requirements especially for all (6) six of the airbags to deploy. I never hit anything at a speed of 14 mph, nor was i tee boned from both sides, nor did our car role over. Which is the main reasons for all (6) six of the airbags to deploy. On another note the airbags on the drivers side, my side, deployed with such force that the airbags broke my glasses, my cell phone screen, and broke the ignition key off in the ignition. The airbag that protects the drivers knees left a bruise the size of a grapefruit on my leg.i never seemed medical attention. As for the passenger side airbags, they didn't have any force behind them. The airbags never even touched my wife at all and she didn't have any injuries at all. The tire in which we are discussing is the front passenger tire.
I was experiencing trouble with accelerating and i pulled over and the engine burst into flame and totaled my car. Called 911 and the fire department put int out.
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