We found the following complaints for CHEVROLET CRUZE (2012)
Read complaints for CHEVROLET CRUZE (2012)
The contact owns a 2012 chevrolet cruze. While making a left turn at approximately 10 mph, the air bag service soon warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the steering column air bag coil needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign number: 14v300000 (air bags). The failure mileage was 40,565.updated 10/06/15*ljupdated 12/21/2015
The car was stopped making a left hand turn, when it sustained a 5 mile per hour rear collision. The driver heard a noise similar to a gun shot. The car filled with some type of smoke and the service air bag alarm came on dash. There was no air bag deployment.
The contact owned a 2012 chevrolet cruze. The contact stated that while driving at 30 mph, the contact attempted to avoid a crash with another driving vehicle. As a result, the contact crashed into a mail box. Both frontal air bags deployed but deflated. The driver sustained back, leg shoulder, head and leg injuries that required medical attention. A police report was not filed. The vehicle was not diagnosed or repaired. The vehicle was towed and was deemed destroyed. The manufacturer was not notified of the failure. The failure mileage was 94,000.updated 06/29/16*lj
I purchased my car 06/25/2014. I noticed that my check engine and air bag light goes on and off.i contacted gm and was told that there is a recall for the car for the airbags.the representative asked me if i was notified by the dealership about the recall.i was not notified by the dealership about the recall.
The contact owns a 2012 chevrolet cruze. While driving 10 mph, another vehicle rear ended the contact's vehicle. All the air bags failed to deploy. A police report was filed. The contact sustained bruises to the nose that did not require medical attention. The vehicle was towed, but the contact did not know where the vehicle was taken. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 59,000.
I will be driving down the road and all of a sudden i will get a warning light saying to 'service airbag'. I took it to a dealership and they said the airbag sensor for the passenger airbag is bad and the only way to fix it is to replace the entire passenger seat. They also said the warranty would not cover this replacement and it would cost over $1,000 for a new seat. This is a serious safety issue that needs to be handled properly. If a person is driving down the road with a passenger and the airbag isn't reading that a person is in the seat serious fatalities may occur.
The contact owns a 2012 chevrolet cruze. While driving approximately 5 mph, the brake pedal was depressed, but failed to engage. The contact stated that significant pressure was applied to the brake pedal; however, the contact still rear-ended another vehicle. The air bags did not deploy. A police report was not filed. There were no injuries sustained. Earnhardt chevrolet in chandler, arizona was made aware of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that there was no recall on the vehicle. The failure mileage was approximately 80,000.
This car was stopped making a left turn with it was impacted in the rear by another car at 55 to 60 mph. The driver heard a sound like a gun shot the car filled with smoke. No air bags deployed. The dash board alarm is service air bags.
The 'service airbags' message suddenly began appearing, disappearing, and reappearing. The issue appears to be associated with the car's movements and whether the car was parked outside during a hot day ' which is the case for most weekdays. The issue seems odd considering the 2013-2014 chevrolet cruze models have a recall for a defective airbag part, but not the 2012 model. Yet, we seem to be having the very same issue.in addition, i am the vehicle owner's son, as the owner has difficulty going through these steps online. As such, i am currently unable to upload a picture.
Was involved in a crash on the highway. I already submitted a complaint about my brakes not working properly at time of crash, see file #10637987. My brakes did not stop properly and resulted in me hitting the back of another vehicle in the fast lane of interstate 495. During collision, none of my airbags deployed even though the front bumper on right side of vehicle was completely smashed in. Insurance has paid almost $8,000 to repair the damage. Shouldn't my airbags have deployed?
I have had this problem for over two years now and its unable to be diagnosed.still occurs with a new battery and terminals. Its under no recalls or fixes.it generates zero codes. 2012 chevy cruzetwo chevy certified dealers looked at it and were like, we'll have to replace the airbag and that might fix the problem. It'll cost about $900 and the mechanics can not promise it will fix the problem or if the airbag is safe.
The contact owns a 2012 chevrolet cruze. The contact stated that while backing up, another vehicle crashed into the rear end of the vehicle. The air bags failed to deploy. The contact sustained a heart contusion, the front seat passenger sustained a broken thumb and a concussion, the rear middle seat passenger sustained a broken nose and the rear driver side passenger sustained internal stomach bleeding which required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was 32,500.
Takata inflators, i was involved in an accident 09/30/2016, where i was at a dead stop on city street, rear ended and pushed into the vehicle in front of me. The driver who hit me was going 50-55mph, i hit my head and chest on the steering wheel, air bags did not deploy, but the sensor for the air bag came on stating "service airbag".my cruze has had all recalls fixed, prior to the accident.
On this particular occurrence the lights on the radio display began to flicker and then all electrical power to the dashboard, airbags, and the electrically assisted power steering went out. It remained off for approximately 10 to 15 seconds. As a result i had no control over the vehicle. The electrical came back on and the dash display depicted the warning message check stabilititrak, or words to that effect. I took it to the dealership and they said that nothing showed up on the scope and there was nothing they could do. This has also happened to my grand daughter on 07/09/2014 out in colorado as she is using the vehicle for school and work. Again the dealer states there is nothing showing up on the scope and they have not been able to duplicate the issue even though she hadher friend record the event with their cell phone. During this event the vehicle could not be restarted after the vehicle was turned off in a parking lot. After an hour wait the vehicle was started.
Lose of coolant. Engine hot. Not in motion
Driver was traveling approx. 15-20 mph when traffic stopped in front of her. Driver was at a safe distance behind the vehicle in front of her. However, after applying the brakes the car did not stop and hit the vehicle in front of her. The driver could not figure out why the crash happened as she applied the brakes and the car felt like it wouldn't stop. Not only did the vehicle not stop but it also had extensive front end damage without any airbag deployment. Both issues are very concerning to the driver. The vehicle has since been repaired but still feels like the brakes are not functioning like they should.
We were in a car accident and ended up rear-ending a vehicle that had already stopped. We hit at an estimated speed of 20-25mph and the airbags did not deploy. We were traveling at 45mph when the brakes were hit. It seems like the airbags should have deployed at this speed. We only have minor injuries, but if there is a possibility others could get hurt because of a similar issue i feel that it should be at least looked into. You will be better able to tell if the angle or the crash or something faulty that prohibited the airbags from deploying.
The contact owns a 2012 chevrolet cruze.the contact stated that while driving approximately 5 mph, the brakes failed.the vehicle did not stop when the brake pedal was fully applied, causing the contact to crash into the rear of another vehicle.there were no injuries and a police report was not filed of the incident.the vehicle was taken to the dealer but no diagnoses was provided. The contact referenced nhtsa campaign id number 13v36000(service brakes, hydraulic) but did not confirm if the vehicle was included in the recall.this failure persisted intermittently over a period of one year.the manufacturer was notified of the failure.the approximate failure mileage was 19,000. Updated 8/19/14the consumer stated the vehicle's trunk exterior manual latch would not open the trunk and the steering wheel air bag is on recall. While driving, the vehicle would hesitate and lurch.updated 08/28/2014
The contact owns a 2012 chevrolet cruze. The contact stated that while driving approximately 45 mph and engaging the accelerator pedal, the vehicle failed to accelerate. The contact mentioned that while slowing down for a traffic light, the transmission failed to shift down to first gear and remained in third gear which prevented the vehicle from accelerating from a standing position. The contact indicated that while driving down a hill in first gear, the transmission would erroneously shift to second gear. The vehicle was taken to the dealer. The technician replaced a computer module which corrected the gear shifting problem but the acceleration problems persisted. In addition, the contact stated that in august 2014 while driving approximately 30 mph, a second vehicle crashed into the front passenger side of the vehicle and the airbags failed to deploy. Both the driver and front passenger suffered head and neck injuries. A police report was filed. No additional information was available. The manufacturer was notified of the failure. The failure mileage was 100.
The contact owned a 2012 chevrolet cruze. While driving 45 mph, the contact's vehicle rear ended another vehicle. The air bags did not deploy. The vehicle was destroyed and towed from the scene. A police report was filed and there were no injuries. The local dealer and manufacturer were not contacted. The cause of the failure was not determined. The failure mileage was approximately 70,000.
While traveling down a 4 line road with normal traffic, a car pulled out in front of me. I slammed on my brakes t boning her in her right door hitting my head on the steering wheel. My airbags didn't deploy and it scares the hell out of me...!!!! i'm reporting this matter and would like to know what to do next? witness stayed talking to the police saying she was at fault.
High resistance in deployment loop #8 drivers seat side airbagrequires: replacement of airbag module1 and only owner of the vehicle. Has not been involved in any accident or impact which may have caused airbag deployment - yet mid-august my "service airbag" light came on the dash. On 8/23/17 i took my vehicle to our local dealer for this issue (and to fix, for the second time, a prior recall of the power brake vacuum assembly) and was told dielectric grease was placed on the airbag connection and the airbag light went off. Weeks later the "service airbag" light came back on. On 9/25/17 the cruze was taken by to our local dealer at which time we were notified there is high resistance in deployment loop #8 drivers seat side airbag and it would require replacement of the airbag. In both instances, the service airbag light came on as traveling straight down the road.as mentioned above, my vehicle has not been involved in any accident and nothing has been done which would have caused either the airbags to deploy or this "service airbag" light to engage. An airbag which should not require any replacement for the life of the vehicle, is now needing to be replaced at no fault of mine.this is clearly a manufacturer defect as there is nothing which i could or have done to cause this to require replacement. Yet, chevrolet has indicated that since there is not a recall on this item yet and it is not covered under special coverages they cannot cover this. When you purchase a vehicle brand new and are the only one to own it (current mileage of 55,000) an airbag should not warrant replacement. There is no circumstance in which i should have to pay for the manufacturers defective airbag. A recall needs to be established for this as this is a safety issue which needs to be addressed immediately.cost to replace airbag - $1,230. Updated 12/7/2017
The contact owns a 2012 chevrolet cruze. Whenever the vehicle was started, the air bag warning indicator illuminated. The vehicle experienced the failure for approximately 30 days.the vehicle was not taken to a dealer or an independent mechanic. The manufacturer was notified of the failure, but the vin was not included in an air bag recall. The approximate failure mileage was 90,000.
Vehicle engine light is on.vehicle is spilling oil causing smoke tobe exhausted out of engine while driving vehicle. Engine has had coolant leaks and engine head gasket is blown
I was involved in a collision on may 5, 2012in which i collided into the side of another vehicle with the front end of my car. My car is brand new, less than a month old however, the seat belts did not hold and the air bags did not deploy during the crash. I was traveling at approximately 30-35 mph at the time of the crash. The collision was bad enough that my car was no longer drivable after the collision. I just bought this car which is a 2012 chevrolet cruze and am now afraid to keep it not knowing why the safety equipment didn't work. Also, i had activated my "on star" service but that didn't work either.i would like for someone to inspect my car before the repairs are started. Please let me know where to go from here.
The contact owns a 2012 chevrolet cruze. While driving at any speed, the service air bag indicator illuminated intermittently. The vehicle was driven to an independent mechanic where it was diagnosed that the deployment loop low resistance had a poor connection between the sir coil and steering wheel air bag. The sir coil and steering wheel air bag were replaced. The manufacturer was notified. The contact referenced nhtsa campaign number: 14v300000 (air bags); however, the vin was not included in the recall. The approximate failure mileage was 115,000. Updated 01/23/2017*ct updated03/17/17*lj
The contact owned a 2012 chevrolet cruze. While driving at 60 mph, the air bags deployed without the vehicle being involved in a collision. The air bag warning light illuminated after the failure. The contact sustained injuries and medical attention was required. A police report was not filed. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was 75,725. Updated 8/21/15
When trying to start my car it sounds like wants to turn over but it does't ,everything reset on my dashboard,after waiting for a while it starts back up
The contact owned a 2012 chevrolet cruze. While driving approximately 15 mph, the vehicle experienced a loss of power braking. As a result, the vehicle veered off the road and crashed into a fence. The air bags did not deploy. The failure occurred without warning. A police report was filed. The vehicle was towed to the contact's residence then to a salvage yard. The vehicle was deemed destroyed. There were no injuries. The manufacturer was notified of the failure. The contact referenced nhtsa campaign numbers: 13v360000 (service brakes, hydraulic) and 14v300000 (air bags); however, the vin was not included. The failure mileage was approximately 51,568.
The service airbag light has been coming on.
Car was hit on back drivers door and wheel well, it pushed the back bottom seat in. Car spun three times in the rain and none of the 10 air bags deployed. I hit my head on the side drivers window 3 times due to side seat air bags not deploying. Gm came out while car was in auto shop put some machine on it to address my ? why air bags did not deploy when it was hit hard enough to push car frame in and spin whole car three times. They told body shop that it was hit in such a way the two seat air bags were not sensored. I have not felt safe in car since.car was on a rual street when hit at about speed of 40 mile an hour. I can email pictures of car damage if needed.
The contact owns a 2012 chevrolet cruze. While driving 55 mph, the vehicle stalled without warning and the air bag and electronic stability control lights remained illuminated. In addition, the vehicle would not start immediately when prompted. The contact had to wait approximately ten seconds before the vehicle would start. Furthermore, when the brake pedal was depressed, the contact had to apply a significant amount of pressure before stopping the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failures. The failure mileage was 11,010.
The contact owns a 2012 chevrolet cruze. The contact stated that after starting the vehicle and shifting into reverse, the vehicle drifted and accelerated independently, causing the contact to crash into another vehicle. The contact shifted into drive and crashed into the garage and the toolshed from their residence. A police report was filed. There was one injury reported that required medical attention. The manufacturer was notified of the failure. The failure mileage was approximately 23,300.
While driving my 012 chevy cruze, a message came up stating 'service stabilitrak' and the radio shuts off and turns back on randomly. Also, when at a complete stop, the ac will stop blowing and then pick back up.
When i try and start my car sometime it stalls like it doesn't want to crank up and when i finally do get it crank the emergency lights flash, power steering comes on the screen and then windshield wipers come on. I had this problem previous a couple months again to where when i crank it the trunk came open and the stabilitak and jerk and other things would pop up. They put it on the machine and it said it was misfires so i went and got it fixed now it's happening again.
While driving the electrical functions such as radio and instrument panel will start to flash on and off with the radio display rebooting at intermittent times, and sometimes constantly. Power has on occasion been lost completely while driving. Sometimes the symptoms are only the radio and console below it losing power, but when it gets really frequent, a couple of the instrument warning lights regarding abs and another one i cannot remember off hand flash, and the stabilitrac warning is displaying "service traction control". This can last for 5 minutes or as long as a day or more. I noticed on at least two occasions, the problems started on very humid days at both early morning and evening time frames, and necessarily while driving in rain. When problem gets extremely bad, i usually pull over somewhere and take off the "negative" battery cable for about 20 seconds using a wrench i must carry in the vehicle, forcing the control module of the vehicle to reset. This temporarily fixes the problem for an undetermined amount of time.the vehicle was brought to the chevy dealer and they claimed they couldn't find anything nor have they ever heard of the problem. This problem occurs while vehicle is moving or stationery. This problem also occurs on expressways or city streets.this problem has occured in multiple states(north carolina along the coast and in chicago area.this problem has been ongoing for at least two years .the last time was on sept. 30, 2015.i do have videos that i captured with my phone but it doesn't appear that your website can support them.
I purchased a car on december 19th 2019 i put $4,000 down on a 2012 chevy cruze from a from a used car lot here in daytona beach florida i cannot get my oil change the screw that lets the oil out of the oil pan has been stripped and i was unable to get the oil changed because in order to do that they would have to break it and spot welding would need to be done also every time i shut my car off and go to turn it back on i have to get a jump my car battery loses its energy or whatever you want to call it so it loses power my battery the battery is 5 years old also my rotors are brand-new but my brake pads are bad and they would not when i say they i mean autoventure in holly hill florida where i bought the car will not give me a carfax instead they gave me another thing that's like carfax and it says that my car is full is and there's nothing wrong with it when indeed the motor itself is from a junkyard and they did not deny that so this is within the first three weeks of me having the car and i'm already seeing this many problems. Also i have an oil leak i was told to purchase a a cover to where you put the oil in the car cuz the cover might be old and it still might not be as good so i went to chevy dealership and purchase it for $28 only to find out that valve cover gasket also needs to be replaced so my car is leaking oil the oil change place where i've been taking my car's the last 6 years would not touch my car and give me an oil change due to the fact that the bolt at the bottom of the oil pan has been stripped so not only is my oil at 6% but now i can't get my oil changed because of it
After you shut the car off and get out of the car, it sounds like the motor is still running.
Vehicle started with the radio panel light flashing on and off and the radio would also turn off. Today the electrical problems progressed greatly, impacting the power stealing i was turning around the corner and , the steering seems to stick/bind and requires additional effort to make a steering correction. Ialmost hit the car waiting in the corner for the light. But i was able to control the steering while even though it was very hard to do.
2012 chevy cruze with less than 25,000 miles on it. While driving, the traction control light will come on the dic and then service stabilitrack and the car would die down for a brief second and the radio will cut off. I made an appointment to a dealer and they said to drive with the traction control off until it gets in. Now it is doing the same thing with the traction control off. It is also doing this in reverse! this car is still under warranty with gm, but i'm afraid that i will have the same luck as others on here who are experiencing the same problems and nothing will get fixed. I'm also afraid that this will occur at an even greater rate and longer while driving causing an accident! something needs to be done to fix this problem in this model!
When i start my car, the four way flashers turn on, my trunk opens, wipers go off, interior lights flicker, and serve power steering appears. I brought it into the dealer, they replaced the negative battery cable for a second time, and ran an electrical diagnosis. I was told it was the battery cable, the issues are still occurring.
The contact owns a 2012 chevrolet cruze. While driving at approximately 45 mph, the vehicle stalled without warning and lost all electrical power. The vehicle was towed to the dealer, where it was diagnosed that the electronic control module came in contact with water and failed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 108,000.
I have a 2012 chevy cruze 1.4 turbo engine the issue is over heating .. This issue is reoccurring.. I was driving for approximately 10 to 20 minutes when the indicator on the dash reads that the car is to hot yo drive and will shut downleft me stranded on the road side. I take it to chevy dealer to learn there has been a thermostat problemi get the issue repaird it runs ok for a while then again same problem (over heated) one again. Take again to chevy dealer they tell me it's the water pump. I have the water pump repaired. All is ok for a short while. Again the same issue i call chevy dealer again to bring my car back for the 4th time. They schedule my appt. To look at my car one again and on my way to the dealer car over heats turns its self off and will not start back after cooling down. Finally i get the car to the deal to learn that it blew the head gasketand now because it' over headed so many times i now need an engine!!! there has been extend warranty on all of the cooling parts of the engine and this issue should also be covered however the dealer will not fix the caused problem from the faulty parts !!!!!!
I am filing a complaint on a 2012 chevrolet cruz ls, that i purchased at cowboy motors. I purchased this vehicle on june 07, 2013,it had 46211 miles and it now has 49789 miles. Recently, my wife noticed the radio would cut off and a month ago she told me about an issue dealing with the steering. She said it would get hard to control and sometimes almost impossible. Also, the dash indicator light came on symbolizing that we needed to check the steering. I begin to drive the car to see what was happening, nothing happened, until about 10 days ago it happen to me.i have called the dealership and asked if there has been any problems listed with the steering, i was told no but i should bring it in since i had a extended warranty and it would cost a $50 deductible if the warranty covered it. I got on the internet and found out that there is a list of people with the same problem as ours. I am fearful for my wife and grandchildren. I feel that this is a defect in the automobile and something should be done by the dealer or manufacture, to address the problem and from what i read, no one seems to know what the problem is exactly. This is a safety factor issue and my concern is what can i do to get my car fix without it costing me.
My 2012 chevrolet cruze starting in september this year 2015 the car had 75,000 miles on it when it started with the dash lights, fan, radio and display all randomly shutting off and turning on.sometimes when this happens the stabilitrack display will come on and this can happen at anytime but usually when the car is going slow or stopped, i first noticed it when applying the breaks.this however is not the extent of it as now when i shut the car off it has kept my keys and would not start either.eventually when this has happened fortunately it came back to life and displayed a theft protection display.i called the local gm dealer who services my car and i was told they have never heard of such a problem however when i go online there are dozens if not hundreds of complaints related directly to these type of issues with the chevrolet cruze.i also posted a complaint on a car website to try to help communicate this issue with other chevrolet cruze owners who have the same or similar issues.
I was driving home and out of nowhere my 2012 chevy cruze dings and says "engine overheating a/c turned off," i was very surprised but kept driving and literally one minute later the car dings again.there is a different message that says "idle engine overheating," at this point i am very worried and i pull over and call the chevy dealership that i bought the car from and explain what has occurred.i was advised to bring the car into the service department.so, i start the car up and begin the drive over to the dealership that is about 15 minutes away because of traffic.not three minutes into the drive i get the same message "idle engine overheating," i'm very nervous but keep going and about two minutes later i get a new message "shut engine off engine overheating." i call the dealership and they tell me that i am close enough that i should just continue and drive to the dealership.i get about 200 yards from the entrance of the dealership and my engine starts smoking.i have had this car for less than seven months and i basically only use it to drive to work and school.i take very good care of my vehicles, i get the oil changed every 4,000-5,000 miles, in fact i got an oil change less than a week ago.
Several times now (usually after it rains but persisting long after) i have been having electrical problems with my 2012 chevy cruze. At random, the radio loses power and may come back on automatically or flicker continuously. It occasionally happens when i press the brake, use the turn signal, or roll down the window. About every 3rd time on average that i have noticed this i also see a message come across the display that says "service stabilitrak" or other random messages or dash lights. Once the "power steering" notification came on and i could feel the car lose power steering for only a moment. One other thing that has happened was that my horn sounded all on it's own when the radio flickered. I called my dealership and they had me bring my car in for testing after this first happened. They were unable to find anything wrong with my car, and after they performed these tests my car did not malfunction again for quite a while. It is scary driving down the road when this happens because i don't know if i am losing power to the headlights/tail lights when this is happening, and since it happens at random i can't just ask someone if it is happening. Glad to see other people are having this problem, because the people at the car dealership looked at me like i was insane :/ please help gm, please find what is causing these short circuits and issue a recall!
My car has started to get hard to brake. Even going forward or reverse slowly the car does not want to brake. I try to brake and the car still slides forward or reverse. I sometimes have to pump the brake multiple time and it does not always help. I heard there was a recall for this issue but my car's vin is not apart of the recall with the same issue. I bleed the brakes and put new fluid and not much has really changed. I have a chevrolet cruze eco 1.4l, any help would be appreciated.
While driving the power steering shuts off, radio blinks on and off, and the brakes get spongy making it hard to drive and stop. I have had it in the shop and the mechanics were unable to find an problem.
Car towed from serpentini to progressive since the repair that progressive completed a week prior did not fix the existing problem.car shutting off and not starting.progressive wiring harness to ubec has bad connection due to ubec and wiring harness connection stripped out, necessary to replace complete harness.removed ubec, replaced fuse block, main body harness, required r&r of battery and tray, ebcm, master cylinder and brake booster, dash components removed/loosened to remove brake/gas pedal bracket assembly (harness grommet installed between bracket and firewall), r&r of trunk panels, complete interior including rear seats, lowering headliner.replaced brake booster pushrod clip and rear seat side bolster clip with repair.gm paid for the cost of this repair. Additional electrical issues continue with car.will add an additional complaint.
The radio electrical panel would turn on & off intermittently, then the drivers gauge panel would flicker. After the gauge panel flickered, the power steering warning light came on and the power steering shut off. Then the traction control warning light came on and the traction control stopped working. Then i went to roll up the windows and the whole dash panel flickered, then the windows would not roll up. There appears to be a serious electrical problem in the vehicle somewhere. It acts as though there is a short in the wiring harness somewhere. I am taking it to the chevrolet dealer for diagnostics.
Ac off due to high temp, thermostat replaced 2014. Ac off due to high temp again, thermostat replaced may 20, 2015.. Dec 27th, 2015 ac off due to high temp again- car overheated in 10 degre weather. Thermostat being replaced for the third time!!
I was sitting at a stoplight to turn left.after the light turned green i applied pressure to the gas pedal and noticed a slight loss of power. As i proceeded through the turn i had difficulty turning as though i had no power steering. Once through the turn i still has no power steering and noted a message on the dash reading "service steering". I controlled the car to the next stoplight which was approximately 1/2 mile during which time i still had no power steering.at the stop light i turned the car off, and started it again.after restarting the car i had no more problems with the steering.prior to this instance and multiple times following i have had issues with the electrical system failing.it usually begins with the radio board "blinking" off. By blinking i mean that the radio completely shuts off and the radio dash lights blink off and on until it finally returns to full power.but usually its not a one time thing. There are times where this occurs every 5 seconds until i'm able to pull the car over and turn it off.while this occurs i will get a message on my dash cluster saying to "service stabilitrac" along with several other cluster lights that blink.i have taken this car to the dealership where it was purchased and they have not been able to reproduce what i've experienced, and such they have not been able to fix anything.this first began while the car was under bumper to bumper warranty, but that has since passed and if they were able to actually fix anything i would be stuck with the bill.
Radio is turning on and off. Stabilitytrak control light comes on power steering give out and brakes
The main console in the car starting turning on and off, the lights doing this as well. It affected the turn signals when i was making a turn, making them turn on and off as well. Turned off headlights as well, while i was on my way home. Once i got home i turned off the car and restarted it, and the whole system rebooted and i had to fix the date and time. This happened again when i used the auto-start on the key fob, drove a little bit as the console kept turning on and off, pulled over and tried to restart car. Couldn't remove the key from ignition, eventually got car to restart after trying to restart it for about fifteen minutes. The next day the same thing happened, so i parked the car and turned it off and tried to restart it again. Wouldn't start and the key would not come out of ignition for at least forty-five minutes. Finally got the car to start and drove home. When i got home, turned car off but could not get the key out of ignition. Sat for another fifteen minutes trying to get key free. Eventually able to remove, restart and turn car off normally. But after locking the car, and then coming back to get things out of car, the doors would not unlock and i cannot get into the vehicle.
The contact owns a 2012 chevrolet cruze. The contact stated that the instrument panel darkened while driving various speeds. In addition, the key was stuck in the ignition when the contact attempted to restart the vehicle. The vehicle battery had to be disconnected in order to release the key from the ignition. The failure occurred numerous times. The vehicle was taken to the dealer six times for the failure; however, the dealer was unable to locate a failure code. The vehicle was not repaired. The vin was unavailable. The failure mileage was 19,000.
Cruze has a coolant smell both inside and outside of the car.apparently this is an extremely common issue with the cruze vehicles.gm has yet to fix the issue with these vehicles.
Oil is running froma cast nut that holds an alternator bracket to the engine block and with the car going down the road at highway speeds there' a strong possibility that oil coming from this cast nut that cant hold the bracket stable is letting the pressure of the oil to run out and possibly come in contact with the internal workings of the alternator and short it out with the possibility ofa fire starting and causing other problems under the hood plus the chance of destroying the engine if the leakof the oil pressure pushes that end of the bracket out of the engine block and the oil will come out like water coming out of a water hose. What is happeningnow every time i drive the car and stop it leaves oil all over different parts of the engine compartment and the oil leaves a big puddle on my garage floor and i end up having to crawl under the car to clean excess oiloff the engine and the garage floor on a regular basis. You tube is showing that several different people have this problem the bracket is pushing out due the fact that the cast nut is breaking down due to the heat and in turn oil starts running all over thetop side of themotor and into different areas of the engine compartment. It might really give you a better ideal of this problem if you look on you tube concerning oilleak problems with the chevrolet cruze 1.4l engine starting in 2012 and itstarted on approx. 10-15-2020 and continues to happen according to how far i drive and how long the engine is at operating temperature. If i can help you to help me and a lot of other people that are having this problem . Thanks for your time and i hope this can be taken care for the safety aspect!thanks againi really appreciate your help.
My chevy cruzehas been experiencing similar problems from past repairs and would shut off while driving.while driving the car would lose power, multiple warning lights would flash on the dash, the car would lose the ability to accelerate and the doors would unlock while driving.this has occurred several times yesterday (6/23/15): while driving over a bump at a low speed and while merging onto the freeway at about 60mph.during yesterday's incident i had to go into the emergency lane and put my emergency lights on as my car lost the ability to accelerate.the car lost power for a few seconds and the car would gain power immediately after.there have been two prior incidents where my car has lost complete power while driving, both times a safety report has been filed.this is a very scary issue and hope that this does not occur again.
Since 11/13 to present, i've been experiencing instances with the stability trak issues with the radio turning on/off for a few mins; the dashboard lights would blink and go dim; it happened often when i'd use the defogger and try to let the window up/down and it would also dim my headlights (i noticed that in the evenings) or even just using the turn signal. Recently i was hitting the highway & the power steering went out, the doors unlocked & the messages were on my dash. There's also a dark ring around my steering wheel for the airbag that i believed tried to open. I had to turn the steering wheel with a lot of force to pull to the side of the road to avoid getting hit from behind. I turned the car off & waited a few minutes & turned it back on.it came back on with no issues. The next day the power steering went out again but this time i was in the driveway after arriving home. Both times that this has happened, i was using my ac. I went to the dealership & was told that the codes may not come up since it had only happened 2 times.i took it to advance auto and they put it on their computer and no codes showed up. I was told by the place that i purchased my car from to wait for the recall. I've been checking every day since then to see if there is a recall for my car because i don't want to pay for repairs that should already be on the recall list! i'm too afraid to drive the car a long distance for fear of getting hit or even killed by other vehicles if & when my car does it again.
I purchased this vehicle at anaheim auto hub last june 6, 2020 for my daughter. Couple months later it started leaking and smells like burning oil. And the stabili track sensor and the traction control sensors came on. And, as well as the key got stuck inside the ignition couple of times.so i took it the mechanic to get the leaks fix. The mechanic found that the valve cover gasket leak and valve timing solenoid. So the mechanic replaced the valve gasketcover and the valve timing solenoid leak,and right after that being said, one week later we found leaking so, i took it back to mechanic again, now they found 3 different leak, from the oil cooler leak, engine oil pan gasket and leaking on engine timing cover gasket.and i found 7 recalls on this vehicle that has never fix. And i am the new owner and i just fining this out.here are the recalls that have not been resolve on 2012 chevrolet cruze eco:recall subject: air bags/ campaign# 13v23000recall subject: air bags / campaign# 12v522000recall subject: engine & engine cooling / campaign# 12v288000recall subject: fuel system, gasoline storage tank, assembly mounting / campaign# 12v289000recall subject: service brakes, hydraulic, power assist / campaign# 13v360000recall subject: power train, automatic transmission control module (tcm,pcm)
There are intermittent electrical issues in this vehicle, the radio shuts on and off while driving and the turn signals have no sound along with no sound from the reverse sensors. Dealership is not able to identify the problem.
While driving down the road the radio display goes blank. This includes the radio- temperauire controls,etc- otherwise known as the digital info center.
The turn signals quit working intermittent, radio display goes out like it is switched off ,digital speedometer changes settings, these conditions occur when vehicle is driven. The service theft deterrent system comes on when vehicle is parked.
As i was driving my radio started going on and off then car completely shut off steering while went stiff to the left and locked as i was on the road scared the living spirit out of me was the scariest experiencesluckly i was alone without my kids because that could of been a fatal accident. In was very lucky it was not a busy morning the first time it happen and i was able to keep to left until car came to a stop at the curve. This has happen to me more than once that i stopped driving car stopped paying it because it was a lemon so many things went wrong 3mnths after buying car at used dealers i felt cheated and stuck i even lost my job because i wasnt able to get to work on time or at all at times because of car problems
Like all the other chevrolet cruzes with radio electrical problems. My 2012 ltz cruze with 50,000 miles on it is also having the same issues. On february 10, 2017 my radio started freaking out. It would go off and on several time with the radio sometimes work and other times not. This would happen up to 4 times with in a 1/2 hour of driving. My daytime running light in the dash will go on and off. The blinker would go on and off. And after reading all the other people postings i soon will be having more issues with the electrical/radio/dash issues and the car shutting down and possible steering problems..... That's just great!why hasn't gm done anything about this? why is it that people have to have a reck and possibly die before gm fixes this.....we pay a lot a money for this cars and they should last a lot longer with out issues.
Since march 30, 2015, i have been experiencing issues with andi havevideo evidence while in failure mode, of what i believe to be failures of the body computer(s) in this vehicle. The dashboard displays have been going on and off under a wide variety of driving situations, and while sitting at idle. They fault when the vehicle is simply driving down the highway. During these faults, the center information display for the hvac and entertainment will frequently turn off. This kills the radio. It at times kills the hvac systems and the turn signals (at least the noise for the turn signal indicators). At times, the center display above the steering column will go black and then display a message about the stabilitrak having failed and requiring it to be checked. Then it returns to normal mode. This is less frequent an occurrence. While driving on the highway under cruise control, the vehicle experienced one incident of unintended acceleration while the displays were in fault modes. This occurred on april 1, 2015 i believe. The driver's feet were on the floorboards. Not touching any pedals at all. The incident was stopped by the driver firmly pressing down on the brake pedal. When sufficient video evidence is accumulated on these failures the vehicle will be taken into the dealership. Lacking actual demonstrative evidence of the failures, the dealership will not be able to know what to repair or replace. The car has a history of dash display issues. The owner, a retired librarian/researcher from general motors advanced engineering staff and the r&d center, has worked on unintended acceleration legal cases for the company, and has supported litigation defense work on such issues while at the company. He is still gathering evidence but feels the need to document this incident as soon as possible for nhtsa should an accident occur to him due to this. Is a very high risk
The check engine light stays on. I have taken it to numerous mechanics who have replaced things and it still comes on. The heating and cooling hand will go haywire but it's not running hot and all the other lights on the dash will blink on and off. I think the computer is bad.
The contact owns a 2012 chevrolet cruze. While driving at an unknown speed, the power steering warning lights illuminated and the headlamps turned off without warning. The contact experienced several electrical issues with the vehicle, including the key failing to dislodge from the ignition switch. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 58,000.
On several occasions my vehicle has lost power steering service. I have almost crashed into a metro rail and into another vehicle because i am unable to turn my wheel. On another occasion, i was about to park and the car turned off on me; the key was locked into the ignition and i couldn't turn it, the doors locked and nothing worked. I was stuck inside until after about 5 minutes, the car unlocked everything and the ecu turned back on. I've had to take it to the dealership twice for this problem and they have told me it's covered under a "special service" but these incidents happened almost a year apart. I do not believe the car is fixed. Also, the service stabilitrak and other lights flash on and off and so do my radio.
While driving, my car dash board and radio flicker and i lost total power/lights for about 15-20 seconds.panic, as i think the car has stalled in traffic.radio and dash lights came back on but i received an error message "service brakes on" or something similar (as it only displays for a few seconds).this is the 5th time i have experienced this problem.i have taken it in for service 3 times.1st service call no error could be detected.the 2nd service call i was told my radio was defective, and a new one was ordered and installed.3rd service, my car has been there for 2 days, and i am being told a technician is working on it.i am worried this car will stall on me and place me in a very dangerous situation due to not having power control due to this intermittent flicker. ..updated 08/11/14
Service bulletin number: 14311b, date: june 2015, service bulletin: sb-10057574-8899condition on certain 2011ā€“2015 model year chevrolet cruze vehicles, the negative battery cable terminal clamp may have an insufficient crimp at the battery negative terminal. Over time, the internal resistance increases and vehicle electrical systems do not receive adequate power. With this condition, the following effects are possible: the radio/hvac display may turn off and on; the antilock brake system, service traction system, service stabilitrac and steering vehicle messages may come on and off; the turn signal sound may not be heard; ā€œbattery saver activeā€¯ and ā€œservice steeringā€¯ may display in the driver information center (dic); and the interior and exterior lighting may flicker. Power steering assist may also be lost, and greater effort may be needed to turn the steering wheel at low speeds or while the vehicle is stopped.it's in the service bulletin provided below.i am not sure if my 2012 chevy cruze eco is included in this service bulletin (below), but this service bulletin is the closest thing i could find that describes what is going on with my vehicle.lights blinking, steering hard to turn, steering warning light coming on (stabilitrac),and other things as well described in the service bulletin.again, i am not sure if my car's vin number, is included in the service bulletin, i would like to know if it is? or not?, before taking it in to the dealer ship, for repairs/service, because it is unsafe to drive at this point forward.
Ac auto shutoff temp to high message comes on l. I have replaced the thermostat already three times. Then the car won't start. Disconnect the ground and put it back on and it starts just fine. You can drive it for a while then ac off comes back in and start the process again.
While driving the car would continuously reboot the radio and the warning stabilitrak light as well as the power steering warning will show up on the dash. The car would experience very stiff steering and i almost got into a crash 3 times because of it. I took it to the autonation chevrolet laurel, md dealership and they could not diagnose a problem with the battery. Another technician from tnt auto in columbia, md said that all the wires seem to be on there tight too.
My trunk opened at random when i was headed to work. This occurred many times when i was driving and as well as when the car was parked and locked. It could have caused an accident due to a distraction and having to pull over, items falling out in front of vehicle following, and also could have had items stolen. Since the middle of summer, it has stopped that issue but, the trunk will not open with the button on the rear of the trunk. The only way it open is with the key fob. This is very inconvenient and has happened to many others. I have stopped at a few chevrolet dealers asking for them to fix this before my warranty expired but they would not cover it.
This vehicle (chevy cruze 2012) is the worst vehicle made possible. There is oil leaks that have been fixed that occur again . There is a coolant leak that was fixed by the radiator connector. 15 minutes later of driving the vehicle 2 more hoses popped and caused the coolant to leak again. The radiator went bad and was changed the vehicle still over heated . The thermostat was changed and the vehicle was fine for 2 days. I go to start the vehicle and it doesn't want to turn over . Come to find out at the same mechanic that i had the thermostat changed apparently saidthe head gasket was blown . Then says there's something wrong with the cylinder heads . So all in all . This vehicle has had oil leaks , coolant leaks , engine lights , radiator issues , cylinderr head problems , misfiring and now a head gasket problem . This brings a safety issue to me that while i am driving my car is misfiring on me in the middle of the road while there is traffic going on and tons of people on the road . I could potentially be driving this vehicle and because of all of this electrical issues that gm is not capable of manufacturing correctly on these vehicles (chevy cruze) my car could of blew up while driving it. I have my nieces and nephews in the car while the car shakes out of nowhere which could of put there life in danger . Chevy is no help what so ever they only want to charge to even look at a car they manufactured!!!! i ask for help from them and they seem so carefree . My life is in danger and no one cares!! someone will die by gm hands if this issue cannot be correctly fixed on these vehicles . You guys are selling cars that can kill someone and once you guysare notified of this no one cares . Once there is a lawsuit under your company then maybe you guys will take this serious .
While driving on ortega highway which is a two lane highway and is a connector road from inland empire to orange county with narrow lanes running thru cleveland national forest, i was driving with the flow of traffic and the car suddenly shut off, steering wheel locked, various computer panel lights started flashing and the car became uncontrollable to the point where it almost went over cliff. This was the most horrific experience and lucky to be alive. I have contacted gm directly and will contact the media in the event i receive no resolution. The car is a safety hazard at this point and not drivable. Sadly i just purchased the car in march of this year. I refuse to be stuck with this car that i completely lost trust to drive with myself let alone with my children.
Infotainment system not working. The stereo system does not work properly. It will turn on or off on without input from a human. Not having a stereo is not a problem, but the turn signals and hazard light clicking are not present when the radio is not operating. Not having audio of the turn signals requires the driver to take their eyes off the road to observe whether either turn signal are operating. This driver has ridden around with a turn signal for some lengths of time, possibly confusing other drivers. The radio and vehicle dings and clicks should be independent for safety alerts.
Car slow to crank, check power steering comes on or check anti theft system occasionally. Sometimes the wipers, emergency lights or trunk pops open. No on can give me an answer as to what the heck is going on with my 2012 cruz. This happens while the car is stationary.
While driving the radio and other interior lights started flashing on and off. Now along with that the check engine light is on, the service stabiltrac is on and it will loose steering assist at times. Today it started dying when taking off and at intersections.i have spoken to a few diffrent techs and a couple diffrent shops on this matter and nobody has any answers as to what it is they all have said that they have several doing the same thing and can not figure them out.
Anti theft system killed engine on car would not start, radio flickered on and off lost sound and display have had issue with radio many times since put display on voltage and noticed it showed 12.8 to 15.9 volts when this occurred . Definite issue some where and noticed the last time this occurred steering got tight. This needs to be researched and a fix provided. Dealer can not duplicate when therealso have had car lock itself.
My vehicle will say the drivers door is open when it is not, it will shut off and on.the alarm system goes off when ever it feels like it even driving down the road. There is nothing to do when it does this you just have to let it go off until it stops. The speed gauge changes from what the non digital one says. And the engine light shuts off and on when you hit a bump.
Radio starts turning on and off,stability control lights flash,power steering gets hard to turn.this is the third time we brought it to the shop.its good for a week or so and does the samething again. They claim this is the only cruze they ever heard of doing this.i don't think so not according to your web site somebody knows this is a big problem. Why do dealer ships think lying is the way to solve the problem, i mean it just come out and say ya your daughters car is not the only 2012 cruze with this problem! my patience are getting a little thin. Car was bought with 20000 miles on it by my oldest daughter who is 20 yrs old and putting herself trough college to become a nurse. She was so happy when she bought the car now she thinks she bought a lemon! car from kissel chevrolet calumet mi cant figure out the problem, its to late when somebody gets hurt or worse!!!! concerned father.
The vehicles lights started flashing (radio, warning lights on dash) and then the turn signal would not work. Dealer found no problems. Similar problems happened over next month and then car would not start/respond to remote. Brought car to dealer while lights blinking and service department saw problem. Car would not start while at the lot and service department pushed it into garage. Checked vehicle for week and found no problem and then it happened again. Kept car again. After car returned, car would not respond when shut off and attempted to get out of car (locked in). The car was in park and turned off and the occupant could not get out of the car. Restarted car and then locks worked. Dealer found no problems. Since then had an incident when car was parked and turned off and it took two tries for occupant to get out of car. Concerned about safety if occupant is locked inside car.
The car computer system is glitching. Turning on and off. Says to service stability trak. I have not messed thiscar up or been in any wrecks.
8/6/13-the trunk release switch does not work. Diagnosis was faulty trunk release switch, the technician replaced it. Hvac blower motor is noisy and rattles can be heard inside and outside of the car.also had intermittent delay when turning hvac on. Technician replaced the blower motor.could not find reason for delay. 1/22/14 - hvac burning smell when runningheat.technician replaced hvac case with new design grease on it.filled coolant.7/24/14- same thing happened to trunk release was replaced again.outside temperature sensor did not work, it was replaced.the vent in car for blow tab broke off, it was replaced.
The contact owns a 2012 chevrolet cruze. While driving approximately 30 mph, the radio shut off when the heat was activated. The contact also stated that thekey fob failed to lock and unlock the doors. When the vehicle was in the park position, the stability track and traction control lights illuminated. The failures occurred numerous times. The vehicle was notdiagnosed or repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 51,500.
The contact owns a 2012 chevrolet cruze. The contact stated while exiting a freeway at 30 mph, a loud clunk noise emitted as the vehicle failed to accelerate. After safely parking, the contact noticed that the check engine, service air bag, service power steering and emergency brake lights illuminated on the instrument panel. Also, the contact mentioned that all other electrical components such as door locks, hazard lights, and windows failed to work as well. The vehicle was towed to the dealer. The technician stated that the wiring to the power box had to be rewired. The vehicle was repaired. The failure mileage was 58,715.
I am having problems with the electrical inside my car cutting in and out, all electrical turns off.service checks come across dashboard for power steering, stability check control, and traction control.the power steering has stopped working at times as well.i am not sure but if you are turning it appears that the turn signals stop working from inside the vehicle.headlights are dimmer than normal when it cuts in and out, it flickers with the shortages. I have taken it to the dealership three times now.the first time they tightened a ground wire, the second time they couldn't find a problem, third time they replaced the engine control module, and now i'm taking it back a fourth time to have the body control module replaced.this problem continues to get worse.
The contact owns a 2012 chevrolet cruze. The contact stated that the vehicle hesitated and stalled while driving various speeds. While driving on an incline, the contact had to keep the clutch pedal depressed in first and second gear to prevent the vehicle from stalling. The accelerator pedal also had to remain depressed to maintain acceleration. The vehicle also stalled when the gear was in reverse. The vehicle was taken to the dealer more than once, but the failure could not be duplicated. In addition, the air conditioning and heat were inoperable. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 100.
The contact owns a 2012 chevrolet cruze. While driving 75 mph, the vehicle stalled. Additionally, the instrument cluster, check engine, and traction indicators illuminated. The vehicle was towed to the dealer where it was diagnosed that the ignition coil needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The vin was unknown. The failure mileage was 135,000.
While driving in the city at night, the vehicle completely shut off, including the engine and all electrical systems without any warnings. This caused all lights to turn off, loss of power steering, power to brakes, and little to control to the vehicle. Luckily, the vehicle behind me noticed and tailed me to a stop with their warning lights. I then proceeded to open the engine with a flashlight to discover that the battery was still properly connected (6 months old) with no frays or corrosion to the connectors or wiring. After about 5 minutes attempting to find a tow truck company the vehicle electrical system came back on with no intervention. I turned the ignition switch and the vehicle started with no issues and no engine lights on. I drove it the rest of the way home with no issues. When i got home i checked all the fuses and all were operable. The obd scanner found no codes. I am mid 30s 190ibs and fairly strong, i could only imagine if this happened in an intersection or during busy hours on the highway, i wouldn't be sitting here reporting this issue. I found numerous similar complaints on blogs concerning this model. I assume not many have reported properly since there is no recall issued for the electrical system.
Vehicle engine light is on.vehicle is spilling oil causing smoke tobe exhausted out of engine while driving vehicle. Engine has had coolant leaks and engine head gasket is blown
Driving on interstate 10 when electrical lighting, radio, etc start blinking on and off.i was on my way from florida to north carolina when it happened, i turned around and went to chevrolet dealer where i bought it, was checked out and mechanic said they couldn't find anything wrong.drove to north carolina and when i arrived at my son's home the same thing happened twice.we took it to chevrolet dealer in mooresville,nc,they found out through gm it was the electrical box causing all the problems and they replaced it with a new one. I wasn't in an accident but it made me scared to drive it.i feel as though gm should have recalled it and not make the consumer wondering.i would like gm to be notified about this and to also hear from them.
Recall 14311 but dealer does not do anything about it,my car have done this few times already but last couple of times it was really scary because i lost total control over the vehicle including steering and braking the car just show a sing on the dash and radio goes of as well as the rest of the vehicle electrical parts, almost causing a crash due to this issue, i was driving about 35mph and 40mph when this happen, also i notice the it happens when i use my turn signals and when i press up or down on the windows
Driving the radio cuts in and out meanwhile service stabilitrac warning comes on.does this around 6-12 times in a 30 minute drive to and from work.on a few instances the vehicle lost all power while driving.this occures on a daily basis.this happens while driving and at a stand still.also the check engine light has come on numerous times.it is a p0597 code stating temp sensor is inoperable.non of these issues should be going on in a 2012 with less than 45,000 miles on it.
I recently had a diagnostic done on my 2012 chevy cruze eco 1.4 liter. The code read as p069e, fuel pump control module. I have had issue with the instrument panel not showing accurate fuel levels. Sometimes if the fuel goes below half a tank it reads empty for a few days or a week, even if i fill up the tank it still reads empty. This can be dangerous, especially on long trips and i have a long commute in and out of different cities. I have had this issue since i have had the car at 1100 miles when i got it. I currently have about 108000 miles. I used to think it was the fuel pump, but recently learned it could be a few things like the fuel line pressure sensor, fuel pump mra, wiring, circuit issues, or the fuel pump control module. And the fuel pump control module seems to be the main issue or so i have heard. It would be great if this could be resolved, it is not good driving around with a defective fuel system.
While breaking, using the blinker, turning, or just driving the car will loose power, slow the car down, the radio looses power, and my service stablitky track, service power steering, along with traction control, anti-breaking lights, and a few other light will all come back on. It will do this randomly while driving, it seems to do it more frequently when coming to a stop or accelerating. I had this serviced back in february of 2017 and the dealership told me i had acid from my battery leaking into the positive cable, so i had all the battery and battery wires replaced. This took care of the problem until a few weeks ago. This is happening more and more often and the problem is becoming worse. This is a persistent problem with the chevy cruzes from the research i have done and chevy seems to be doing nothing about it.
Dangerous to drive this car 2012 chevy cruz. My cc 12 decided to jerk, shake, all panels starting flashing, shake, make noise and increase speed and then suddenly brakes kick in and it stopped in the middle lane of i95. Becus powertran is over by 1 year, chevrolet wont do anything about it. They said to take to official chevy dealership. Which now incurred a cost of 370 with discount. Their rep told me a each time i call tha the powertrain is over however considering the trouble with the vehicle, you are on the perimeters of this.we get the diagnostics and work with you possible picking up someif not all of the cost.no such thing, instead their senior advisor advised me i am [xxx] out of luck on a 6 yrs old car with approx. 79 thousand miles. That's their response. Out of car now 11 days, handed a bill for 370.00 to tell me the same thing my mechanic told me.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Car wont turn off even with key off lights stay on too other times car just turns off while still on drive but gm calms no recalls !
As i drive down the road my stability trak light comes on and my radio turns on and off.now my power steering goes out and my car won't always start.i've taken it in 3 times to have these issues fixed and nobody can seem to figure out what is wrong.i've been left stranded with my 3 year old son because my car wont start.i've only had this car 2 months and it is by far the worst car i have ever had.
Electrical issues that include loss of power steering while driving: warning indicators would flash on and off, such as "service stabilitrak", "service power steering" and "service abs", while driving.radio began shutting on and off while driving. When the display & radio shuts off, even the blinker wouldn't make a sound. What i find alarming is during these episodes, the power steering actually fails for a short period of time. On a 20 minute drive, i experienced 4 failures and the above electrical issues happening non-stop for the duration of the trip. A day later, as a test, i drove my car around my neighborhood (less than a 1 minute drive) and experienced all the same issues, including loss of power steering...i have scheduled service with a dealer...a search on the internet shows an alarming number of chevy cruze owner with this issue, which points to manufacturing or design defect and not wear & tear...loss of power steering while in motion would seem to be a safety issue and should be addressed.....updated 07/31/14
First the car would not start.after multiple attempts it did start and service anti theft system flashed.shortly after, while stopped, all of the dash lights began flickering on and off causing multiple service codes to flash.then while driving the power steering would stop working at random times.
This is the second complaint that our government refuses to investigate for the government motors chevrolet cruz vehicle. While driving, the radio will start to power cycle and the dash board instrument panel will also start flashing on and off. The vehicle will also shut completely off while driving. This will continue until you remove battery terminals and then reattach. This is happening to many chevy cruz's and the nhtsa refuses to do anything about it. I would upload videos but this antiquated government site doesn't want to see real facts
Engine cooling system exploded while car in motion coolant was everywhere underneath the hood. Belt broken.and has oil leaking.with an 800 hundred dollars bill while on vacation.
The contact owns a 2012 chevrolet cruze. While driving various speeds and attempting to stop the vehicle, the contact had to apply extra force to the brake pedal. Also, the check engine warning indicator illuminated. The contact took the vehicle to auto zone who found failure codes for the ecm and brakes. The dealer was contacted at 319-393-3300 and stated that the vehicle was not included in a recall. The dealer informed the contact that the vehicle needed to be brought in to be diagnosed. The dealer also stated that even though the vehicle experienced the failures in a recall ,it did not mean her vehicle was included in the recall. The vehicle was not included in nhtsa campaign number: 13v360000 (service brakes, hydraulic). The vehicle was not diagnosed due to the diagnostic fee. The manufacturer was made aware of the failure and confirmed that there was no recall under the vin, and that a manager would contact her back. No further assistance was provided. The failure mileage was approximately 80,600.
The contact owns a 2012 chevrolet cruze. While driving 10 mph, the stabilitrac warning light illuminated, the power steering failed, and the instrument panel and radio lost power. The vehicle was not taken to be diagnosed or repaired. The contact stated that the failure recurred three times. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
Since march 2015, i have been experiencing issues with and i have video evidence while in failure mode, of what i believe to be failures of the body computer(s) in this vehicle. The dashboard displays have been going on and off under a wide variety of driving situations, and while sitting at idle. They fault when the vehicle is simply driving down the highway. More often i notice it when utilizing turn signals, hazard lights, and breaking. During these faults, the center information display for the hvac and entertainment will frequently turn off. This kills the radio. It at times kills the hvac systems and the turn signals (at least the noise for the turn signal indicators). At times, the center display above thesteering column will go black and then display a message about the stabilitrak having failed and requiring it to be checked or the abs needing to be serviced. Then it returns to normal mode. The frequency has increased to every time i drive the vehicle. Also on at least 3 occasions the abs has actually failed. On one of those occasions, i hit another vehicle while parking. Thankfully there was no damage to either vehicle. When connecting the vehicle to a diagnostic device, no issues are indicated. I'm in the military in germany where the roads and highways are extremely hilly and it snows heavily. I'd rather not die in an accident before this issue is rectified.
Trunk electric open button does not work, must use the remote trunk button to open trunk. I hope that no small child should climb in trunk and close the trunk lid.whencar is stationary. And remote is not close by.
It has been a known issue all over the internet that the 2012 cruise has had a problem with its electrical system. Along with myself many others have noted that while driving the cars electrical system goes out disabling the power steering, radio, gas, anything tied in with the electrical system. This has caused many accidents and has nearly caused my significant other and myself on 3 separate occasions to nearly run into a pole or ditch.this is a safety hazard not only to the driver of the vehicle but to other vehicles or pedestrians.
Purchased car new for my daughter going to college.car has been good but she called me that she started her car in a parking lot and she had a stabilitrac light, power steering, and tones going off. She was scared but i called a repair shop and they suggested to turn off andon.she did this and all but stabilitrac went off.she drove to take to dealer. She stopped to get gas and when turned car back on, all lights stopped.she drove car home and took to local repair.he said he could not find issue. A week later, she was driving on the interstate and the lights came on again.she video taped the lights.she pulled off and turned car off and then on and everything was reset.we are concerned that error cant be tracted but continues to be issue.
Vehicle no longer acknowledged presence of the key fob in vehicle and warned that the vehicle should not be shut off.key fob was inthe vehicle at the time and had been detected to unlock the door automatically and allow ignition of vehicle by pressing start button while fob was in my pocket.once we stopped the vehicle, it would not restart until 9 or 10 tries of pushing the ignition.after the initial occurrence while driving, it then sporadically had issues with starting.each time it it would show a warning message that the key fob was not detected, even though it just auto unlocked the doors after sensing the key fob. Dealer replaced key fobs, and problem returned. Two days later nearly stranding my wife while travelling out of town since the car would not initially start.dealer then replaced the module/computer that controls the keyless functionality.problem reoccurred a few days later.dealer will now replace the key fobs again while the vehicle is in for a separate repair.
Let me list all that is wrong with my car: stabillitrack traction control purge valve tire sensor transmission lights flicker when i come to a stop and use my turn signal intake manifold brake booster car stalls and sometimes doesn't even want to start. All of these things are part of the recall for my 2012 chevy cruze but for some reason it says my vin # isn't part of the recall. How is that??
We have video of the radio display area going blank then coming on then going blank continually, it takes out all sound i.e., radio, navigational instructions, blinker sound .. While throwing multiple error codes in the area for odometer reading i.e., service stabila track, service traction control.the users manual tells you that if something like this happens to shut off the car to reset the car.if you do shut it off or stall out the car (manual transmission) everything goes dead.it cannot be accessed by onstar (i called them on 2-19-2014 and asked them to document that they could not access the car ... It simply read "error" for them) the fob key has no effect, there is no steering, no brakes, no lights, no nothing for 20 to 45 minutes. So if in traffic .. The car simply becomes either a road block or a target.the car has been into 2 different dealerships and even with video of the incidents they simply say they can find nothing wrong and make ridiculous suggestions.the car as is, is an accident or worse waiting to happen.!....updated 07/31/14
The contact owns a 2012 chevrolet cruz. The contact stated that the lights on the instrument panel flickered as the stability control service soon warning message displayed. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 32,000 and the current mileage was 34,000.
Recently, car radio has been flickering on and off, along with service notifications of stabili trac, traction control.chevy dealer notified, serviced car, found nothing and has no explanation.today, stopped at a corner to make a right hand turn.as i was accelerating at approx 2-3 mph around the corner, then steering was lost and could not turn the corner.lost all control of car.very fortunate there was no damage or injury to anything or anyone.scary incident that could of had a worse outcome.
When putting the 2012 cruze in reverse the brakes would fail temporarily forcing me to push the car into park. A week later the radio start to turn on and off. At this point in time aug 7 2014 only the brakes have been fixed.
Car radio kept cutting on and off multiple times before all of the car lights flashed on the dashboard and steering wheel became stiff. I pulled over on the side of the road, cut the car off and pulled out the key. I put the key back in the ignition and tried to start the car and it wouldn't start. The lights and radio didn't even come on. I couldn't put the key back in the off switch nor could i pull the key out. After about a minute or so my radio came on and i was finally able to start my car.
The car says in the instrument cluster "engine looses power" and to "service stabilitrac." then i loose acceleration. I have to coast to the shoulder shut the car down and restart. It happens more often on the freeway which is super scary. This happens every time drive.
Bought the car used from a non-chevy dealer in june 2014. After about a month or so and 44000 mpg. All of a sudden, the time/temp/date display (along with the radio) started blacking out. Then a few times the "service power steering" warning light flashed on and off and we actually lost our power steering momentarily several times and today 07-20-2014 with me, my husband and 6yr old daughter in the car!!!!very scary. Then the "service stabilitrak" warning light flashed on and off as well. At the same time the time/temp/date blacks out again too. The car loses power when traveling at speeds over 50mph. All the warning lights have flickered on and off several times along with the power steering and stablitrak. This issue needs to be addressed. I will be contacting a dealer and legal action will be taken if issue isn't resolved. Peoples lives and safety are not something to be taken lightly.
After stopping at a stop sign, i attempted to proceed thru the intersection when the car starting missing and then stopped and would not start.car was towed to progressive chevrolet and they replaced the fuel pump control module.this is what they thought was the problem and it was not.i will open separate complaints for each incident with the car.
While driving approx. 40 mph, vehicle stalled, traction stability and check engine lights illuminated, and steering locked.the radio shut off and the radio screen/ env control panel flickered on and off continuously.i continued to drive the car since i was a short distance from home.checked the battery connections and all seemed to be tight.drove car to work today but didn't have the issue.i literally just bought this car a week ago and it passed md state inspection.i am wondering now if the inspection included a obd check.
Radio turns on and off repeatedly including the upper display, the smaller display flickers and will show a service stabilitrak notice. Several warning lights on the dash also light up: brake, stabilitrak , and abs.no gm bulletins nor a recall for this problem and dealership cannot fix problem after several visits.
The contact owns a 2012 chevrolet cruze. While driving various speeds, the steering wheel seized and all the warning indicators illuminated on the instrument panel. In addition, the vehicle stalled and would not restart until five minutes later. On another occasion, the vehicle stalled and restarted independently. The vehicle was not diagnosed or repaired. The manufacturer was notified and stated that the vehicle was no longer under warranty and that there were no open recalls. The contact would have to pay for the diagnostic and repair costs. The failure mileage was approximately 85,000.
The contact owned a 2012 chevrolet cruze. While driving on the highway, the contact was alerted by another motorist that there were flames underneath her vehicle. Shortly after, the contact noticed smoke coming from the vents and the speed was decelerating. The vehicle was pulled off the road and the fire department extinguished the fire. There were no injuries. The vehicle was destroyed and towed. The dealer and manufacturer were not contacted. The cause of the failure was not diagnosed. The failure mileage was 133,000.
The contact owns a 2012 chevrolet cruze. While driving 65 mph, the vehicle stalled without warning. The vehicle was able to be restarted. The vehicle was not diagnosed or repaired and the failure recurred. The failure mileage was 37,000.
Passenger headlight will not keep low beam/high beam on even with new bulbs, changed socket connectors, problem seems to reappear, happens while driving and stationary
I was driving, and the radio dash began to flash on and off. Then the steering became very difficult, and the power steering light came on, the words "service power steering" came on, then the car began to pulse, and then "service traction" came on, then the car shut off completely.
2012 chevrolet cruze. Consumer stated the vehicle would power off, and ignition would not turn or keys could not be removed. *ssthe consumer stated the vehicle would spontaneously shut down while driving for no apparent reason.when the vehicle shut down, she was unable to turn the ignition or remove the key. Nothing in the vehicle worked, when the vehicle shut down. After 20 minutes, she was finally able to start the vehicle. After driving 100 feet, the vehicle would shut off again. The dealer examined the vehicle, but was unable to diagnose the problem. The consumer continued to experience the same problem.the consumer decided to sell the vehicle.
While driving my 2012 chevy cruze, my radio will shut off randomly for about 10 seconds, and when it does, i lose complete control of the steering. It is like the car shuts off but when the radio turns back on, then the car will restore power. Very dangerous and scary!!! and yet, there is still no recall for my specific vin.also, for two mornings in a row, i have noticed a smell and some smoke coming from the engine. It will only do it for about 5 minutes and the car will not overheat. I swear it is one thing after another with this car.
The electrical pad that you push to open the trunk is faulty and does not work anymore. Only way to get into trunk is to push key fob. If a child or adult got trapped inside it could be harmful due to fact that the push pad for the trunk open is faulty.
I noticed my car wasn't beeping when i tried to lock it. I tried to start my car and it completely shut down. I managed to get my hood open and disconnected the battery cables. It was fine for a few weeks then the "check stabilitrack" went off and my car shut down. I made it to my destination and it shut down completely. I tried to disconnect it and even that didn't work. Upon further investigation many had had this issue and it's not the stabilitrak its apparently the ground cable to the battery (black cable). My car will work but will occasionally completely reset the system so trying to save the time or date is pointless. I want this investigated!
The contact owns a 2012 chevrolet cruze. While driving approximately 35 mph and making a left turn, the steering wheel seized. In addition, the instrument panel and radio intermittently operated. The vehicle was taken to the dealer. The technician diagnosed that the positive battery cable and generator starter cable needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 47,000.
I bought this car for my daughter, the second or third week after she got it she started to notice the radio flickering on and off while driving for no reason, which eventually led to the radio flickering continuously after using blinkers &windows. "service stabilitrak" flashes on the display often but very quickly and goes off. Doesn't occur every time i drive, but it does it more times than not. Now the radio will flicker and i will occasionally lose cruise control and power steering. I also have no blinkers/radio when this happens. It usually only happens briefly and will return to normal soon after, but it continues to do it off and on until i park. I have also noticed this occurring when i shift gears to park. Most recently i went to start my car and it just clicked and wouldn't start. I got it to start and it said "service anti theft deterrent," then changed to "service power steering" just as i lost power steering while driving. "service stabilitrak quickly flashed next all while i lost blinkers, power steering, and radio. I parked, turned my car off and restarted it and it was just fine. It has been to the chevy dealer once but they could not get a code to read because they can't get the radio to flicker, etc because it only happens every so often but when it does happen it is scary! so there is nothing they can do to fix it. Please look into it as i do not feel it is safe for her to drive. This has been going on for 3 months now and i do not feel like this car is reliable which is the reason i bought it! there has to be something that can be done as i have read several complaints that are extremely similar to mine! i also have come to the conclusion that the problems are going to continue to worsen after reading the other complaints.it is a major problem. Please don't wait until something tragic happens before something is done about this! please!
Driving down highway and the dic starts flashing and then the power steering failed and the car then lost power and the engine cut out. I was able to pull the car over to the shoulder and stop the car. I was able to restart the vehicle. I took to dealer and they replaced the negative battery cable. I soon received an extended warranty for the cable from gm for 10 yrs or 120000 miles. So they are aware of the issue and cars cutting out and losing power on the highway is not considered dangerous to the drivers or their passengers.
Car drives fine but interior lights go out radio starts blinking and service stabilitrak, service traction control, service antitheft, and service power steering lights come onthe dash. I took the car to the dealership where they replaced the bcm. This did nothing 4 days later it all started again. After turning the car off everything resets. On some occasions the antitheft stops the car from starting back up i have to leave the car sit with the key on engine off for about 5 minutes then it will start. There is no loss of power in the engine and all the gauges still work. When i apply the brakes this happens, or when i try to roll down the window, or even when im just cruising down the street without and changing speed or anything in the car.
Trunk release does not work. The trunk opens only after actuating the button on the fob
I just bought my chevy cruze on dec 18th 2016 and on dec 24th 2016 my car wouldn't start while in park, no warning lights, no peeping, no nothing just would not start, i waited a few minutes then it started. I drove about 10 or more miles to my dads was there about 5 minutes got in my car to leave, same thing, wouldn't start, again no peeping, no warning lights nothing,waited about 3 to 5 minutes and it started.i immediately took it to the dealer, they told meto bring it in the following sat which was dec. 31, 2016, the car started the rest of that week no problem. Took the car in on dec. 31, 2016, they still have my car and it is january 7th, 2017, they can't find what is wrong. I have since done research on this car and found out it is the most unreliable car out there. I drive an 82 year old lady to her appointments and i can't risk being in an accident because of car problems. I got rid of a 1994 ford escort because of it breaking down all the time, now it sounds like i just traded that in for the same [xxx] thing just a different make and model. I am not dealing with it, i'm taking the car back one way or the other. Very disappointed in dealership selling me this car, specifically told them i needed a safe reliable car and they sell me the worst rating car on the [xxx] lot.never ever will i buy a chevy or a ford again. We will see how the dealer makes this right if i go back to them or give them a good review. It has been 7 days now and they still have my car and everyday i'm told the same thing, don't know what the problem is, don't know when we will give you your car back. Much longer dealing with this and they can talk tomy attorney. I don't want the car back, trade it in or give me my money back. This is bull.parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2012 chevrolet cruze. While starting the vehicle, the trunk opened and the hazard lights activated without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The vin was unknown. The failure mileage was 63,278.
Radio flashed on and off and all brake lights on dash would light up. Service stability control notice would appear. Then it would go away and reappear. Did this for an entire hour and a half ride on highway. Radio on radio off dashboard lights on and off. Blinker no longer clicked when used... Disconcerting to drive a car with such problems. A week earlier i had car issues covered under power tran warranty... And now this...all after a massive recall announced. Think gm needs to re look at all of their cars...
While driving all of the dash lights keep flickering on and off. The power steering went out and the ac turned off and would not turn on. The next day the car would not start and key was stuck in the ignition.
2012 chevy cruze, 30,000 miles, bought from gm certified dealer 3 weeks ago. While driving, dashboard flickers on and off. Stabilitrak, radio, airbags, etc all flicker while driving or completely shut down.4x last week vehicle lost all powerand would not restart until nudged the battery.15 july 2014, took to dealership, battery replaced and cables cleaned of corrosion.vehicle starts now, but flickering continued today.assume problem will persist and worsen due to previous complaints.bought vehicle for reliability, see now that chevrolet cannot provide that, nor the appropriate response of recalling this vehicle's malfunction.not only nervous due to unreliability of vehicle and safety, but also disappointed in chevrolet.
I boughta 2012 cruze in march. It ran great when i test drove it and for the first couple of months. Then at the 3rd month we started to have problems.it has about 29000 miles on it right now.all of a sudden, the time/temp/date display (along with the radio) started blacking out.then a few times the "service power steering" warning light flashed on and off and we actually lost our power steering momentarily.very scary.then the "service stabilitrak" warning light flashed on and off as well.at the same time the time/temp/date blacks out again too.our car is gm certified and still under the factory warranty, so we took it in to our local chevy dealer.(we did not buy it from them, but it is closer than the place we bought it)they have tried at least 3 times to fix it since this started.but when they drive it, nothing happens.it only does it when we are driving!.now the chevy dealer can't find anything wrong on the computer, they can't duplicate the problem when they drive it.they replaced the brake module.no luck.after about 3 weeks, they returned the car to us last night and said we should get rid of it. I am completely shocked.i don't know what to do.the service person even told us to take it back where we bought it and demand they give us a different car!i picked up the car last night and this morning drove it about 1 mile and the time/temp display went out again, even longer than before.can't hear the blinker blinkand, the "service stabilitrak" light went on again.please help!force gm to recall these.i am afraid to drive it.part of the frustration is that the dealership service personnel said they called gm and the engineers, and other dealerships and they said none of them had ever had this happen.i don't believe them.
Radio and communication module is turning on and off. Stabilitytrak control light comes on and abs brakes lights comes on.
Service engine light came on at about 29,000 miles, so i took it to the dealership. After diagnostic it was determined that the thermostat had gone bad, so they replaced the thermostat and the holding mount. Then saturday on the way to work the service engine light came back on. I stopped for gas then the car would not restart. I had to have the car towed back to the dealership. It was determined that the cam shaft sensor also went bad. The car also hesitates when shifting gears in low speeds.
The car will not turn off when the key is turned off and removed. It will just sit there and run until it decides to quit on it's own. I would really hate to have to shut it down in an emergency and not be able to. That could get someone seriously hurt or killed! also, the vapor canister vent/purge vent valve is defective. This seems to be a common problem with this model car and if that is the case, there should be a recall.
A week or so ago while driving home from work on the interstate the instrument cluster went dark and the display in the center of it completely shut off. I finished the remaining 30 mins. Of my drive without it returning to normal(lights off display remained off). I didn't have any more issues until today.this afternoon i drove to a family get together and while still in the city my instrument cluster plus my radio display started to randomly shut off then come back on after a second or two sometimes continuously for 10-20 seconds and once for around 30 seconds. Each time they went off the speakers would shut off too and i'm not sure if the turn signals worked due to the lack of a display and audio. One instance i also encountered either reduced power steering or complete loss of it for several seconds while losing power to the displays and regaining it approximately 15 times over about a 30 second timeframe. After that i got a stabilitrak message but steering was normal for the rest of the drive. However the cluster, radio display, speakers, etc. Continued to randomly turn off for a second or two then come back on. When we left the gathering within a minute of starting the car(hadn't even made it out of the driveway) everything started shutting down then coming back on just like earlier but steering wasn't effected again and no stabilitrak message on the way home either. Today the drive started in a city then was open highway for about 20 mins. And the gathering was at a house on the outskirts of a town. The loss of power to the things i mentioned above seemed to be completely random and were not effected by speed, stop and go traffic, or open highway. The one time steering was effected i was taking off at a stop light but it's hard to say if that was a factor since none of the other stops were.
The contact owns a 2012 chevrolet cruze. The contact stated while driving at 40 mph, the service stabilitrak warning indicator illuminated and the vehicle stalled. The contact had to tug on the battery cable in order to restart the vehicle. The vehicle was taken to the dealer. However, the mechanic could not duplicate the problem but decided to remove some clips on the battery cable as a temporary remedy. The vehicle was not repaired. The manufacturer was not made aware of the problem. The approximate failure mileage was 45,000.
The contact owns a 2012 chevrolet cruze. The contact stated that while in a residential driveway, the vehicle caught on fire without warning. The vehicle was destroyed. It was unknown if a fire or police report was filed. The manufacturer was not notified of the failure. The approximate failure was 42,000.
I was driving home from work, about 15 miles on the freeway at the speed limit which is 75 mph. The car with no warning completely shut itself off. As a result, i lost the ability to steer or brake. I would estimate it stayed off for approximately 5 seconds before kickingback on, without my having to restart. I treated this as an anomaly. Last week on my way to work, which is in the dark at 3am, it shut itself of 3 times within 10 miles of a 70 mile drive. Each time giving me a service indicator light of some sort ( service stabilitrak, service anti theft...) i had no steering, no breaks and no lights. Again this is in the dark!! i noticed that there are 43 other complaints of this very serious safety issue with no resolution from this site , the dealerships or the manufacturer. Is it going to take a death or horrifyingly bad accident to get this addressed???
I've went through 7 turbos, i bought the car brand new. Im now having electrical issues with it.
It begins with the radio blinking on and off when this is happening there are several things we notice that goes on in the instrument panel such as signal lights no sound, sometimes putting the window up will trigger the wrench to be displayed, also loss of the ability to turn the wheel. No cruise control when the radio is blinking.
Since march 30, 2015, i have been experiencing issues with and have been trying to collect video evidence while in failure mode, of what i believe to be failures of the body computer(s) in this vehicle. The dashboard displays have been going on and off under a wide variety of driving situations, and while sitting at idle. They fault when the vehicle is simply driving down the highway. During these faults, the center information display for the hvac and entertainment will frequently turn off. This kills the radio. It at times kills the hvac systems and the turn signals (at least the noise for the turn signal indicators). At times, the center display above the steering column will go black and then display a message about the stabilitrak having failed and requiring it to be checked. Then it returns to normal mode. This is less frequent an occurrence. While driving on the highway under cruise control, the vehicle experienced one incident of unintended acceleration while the displays were in fault modes. This occurred on april 1, 2015 i believe. The driver's feet were on the floorboards.not touching any pedals at all. The incident was stopped by the driver firmly pressing down on the brake pedal. When sufficient video evidence is accumulated on these failures the vehicle will be taken into the dealership. Lacking actual demonstrative evidence of the failures, the dealership will not be able to know what to repair or replace.the car has a history of dash display issues. The owner, a retired librarian/researcher from general motors advanced engineering staff and the r&d center, has worked on unintended acceleration legal cases for the company, and has supported litigation defense work on such issues while at the company. He is still gathering evidence but feels the need to document this incident as soon as possible for nhtsa should an accident occur to him due to this.
Car has ongoing issues with radio flashing, multiple errors appearing on the dash, blinkers having sound one minute and not the next.when these issues occur and you are turning on your bright lights, the radio discontinues playing then starts again.since these issues are intermittent, i recorded the issues and took the car to progressive chevrolet.i showed them the video and the kept the car and tried to recreate the issue.they indicated they were unable to recreate the issue and did not advise me they fixed anything on the car. After filing a complaint with the better business bureau, a gm representative advised me that progressive had replaced the brake vacuum micro switch during this visit.my husband and i were never advised of this repair. After speaking with the gm representative, i checked the receipt and it was listed as being completed at no charge. I feel we weren't advised of this repair because we were attempting to trade the car inand were negotiating with their sales team. I did not purchase a car from them due to the value that they wanted to give me on this car.the car with all of the problems that they cannot fix!!ongoing issues continue and i have been advised by gm to take the car back to a dealership and have them review the car again.i have an appointment scheduled for tomorrow, monday, march 31, 2014.this issue is very distracting and causes a lot of stress on the individuals in the car!the lights flashing at night are blinding and could truly cause a person to get into an accident. You worry what is not going to work when this is taking place.help in determining what is causing these problems and having gm recall these cars and take responsibility is necessary! i am sure it will save lives!
My problems started with my trunk popping open on its own while driving and while parked. This is concerning not only to my loss of focus on the road because of this, i also worry about who ever is driving behind me should something fly out of my trunk. Also my windshield wiper blade on the driver side comes off the motor clip this is very dangerous while raining i have to drive with out visibility. My car then decided not to start and when i finally got it to start it told my airbags needed servicing, my power steering, abs brakes, traction control, and stabilitrack. There was no control of the car. That had went away and was able to get car safely to the dealership to get it serviced today. This seems to be a problem with other 2012 chevy cruze's in which i have done research. Something needs to be done about these electrical issues before someone ends up getting killed.
This started this week, the electrical parts (radio, speakers, turning signal clicker, ac etc) will constantly flicker off then come back on after about ten seconds, every time i have the car running. The stability warning will sometimes go on but will eventually go out. The specific incident occurred the the 27th of august when i went to take a left turn, on to a highway. When i went to make a turn my power steering locked up and almost caused me to hit a passing car and get rear ended. It specifically locked up at about ten miles an hour while picking up speed. After i returned to my parking lot it locked up again and caused me to hit a barrier, slightly damaging the front bumper. Since then my power steering will sometimes lock up making it extremely difficult to turn.
The trunk release switch that is located on the trunk of the vehicle does not work. The only way to open the trunk is by using the keyless entry remote. Though this does not pose a direct threat to safety it is extremely inconvenient due to the need for the key just to open an unlocked vehicles trunk. I purchased the vehicle only being one year old with 50,000 miles (so the warranty is out) and the dealership says that they can't do anything unless i pay full price.
I just want to start off by saying we purchased this car brand new from kocourek chevrolet in wausau, wi.dec 2012 or jan 2013 bumper fell off within 3 months of purchase while driving. Yes, fell off. The dealership where we purchased the car hesitantly replaced it as the clips were broke off.dec 2012 trunk button does not work properly - has been replaced multiple times (by kocourek). And not it has recently once it opens, it will not close despite being slammed shut 8 to 10 times.oct 2012 had an antifreeze leak from day one - dealership tells us they can't find anything even when pointed out. I go though a gallon of dexos antifreeze every 2 weeks. But as the dealership says, that's fine and normal.... Um... Not to me!!!!jan 2018 - the car stalls out constantly - reduced engine power, while driving on the highway, in the city or even just parked in the driveway. I have been very nearly rear ended multiple times because of this. We have yet to find the source of this.jan 2018 codes for throttle position sensor issues even though it has been replaced multiple times. Still can't find the source of this.dec 2018 after being started, the car will shut itself off or die off. Still cant find the source.aug 2018 recently, the car has dash warnings that state "ac off due to high engine temp" even when it is 30 degrees out. The temp gauge will also drop to cold. We have also changed the thermostat multiple times as well. This car is beyond a lemon. We have had issues with this car from day 1. And what is more ridiculous is that the dealership will not stand behind it. I have service records documenting the complaints of the issues and the dealership "not finding anything wrong" or "unable to duplicate issues". We have given up with chevy and also with kocourek chevrolet in wausau. These issues have been ongoing since we purchased the car september 2012.
The contact owns a 2012 chevrolet cruze. The contact stated that while driving approximately 40 mph over a pothole, the vehicle stalled and hit a curb. The contact was able to restart the vehicle. The vehicle taken to an independent mechanic, who diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The vin was not available. The approximately failure mileage was unavailable.
The contact owns a 2012 chevrolet cruze. While driving approximately 70 mph, the vehicle abruptly shut off and the start/stop button light flashed. The vehicle was restarted and driven to an independent mechanic where it was determined that the shut off valve failed and needed replacement. The vehicle was driven to autonation chevrolet of north richland hills (7769 blvd 26, north richland hills, tx 76180), but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 123,000.
I just purchased my 2012 chevy cruze 3 months ago, it has 36,000 miles.last week when i started off to work i got a reduced engine power message and the car would not accelerate. I read the manuel and followed the instructions, turned off the car, waited and restarted,but it still would not accelerate. I checked online for reported problems with the car and found that many people have had the same issue. I called the dealership and was told i could take the car in but would have to pay for any repairs because there was no recall on this problem. A few days later i started the car and it seemed fine so i tried driving it. It was fine for the first 15 minutes but then the reduced engine power light came on again and the car would not accelerate once again. I had to pull off to the side of the road, turn off the car and wait several minutes to be able to drive a short distance before the problem happened again. Thank god i was not on the highway when this happened or i could have been in a terrible accident. I can not believe that with so many owners reporting the same problem there has not been a recall. Also it appears the manufacturer was aware of the problem from the beginning because in the owners manuel they tell you what to do if this should happen.
My radio flickers on and off, my abs llight, check engine light and other lights flicker off and on real fast and on my odometer i get a reading "traction control" and something about stabilitrak control. Everything flickers so fast it's hard to see everything that lights up. Apparently many others have had the exact same issues.
I purchased my 2012 chevy cruze back in august 2012 at the chevy dealer in montebello with "0" miles. Two weeks after i purchased the car it began to give me problems.it began to make this very loud noise like if i was driving a trailer. I took it to the dealer an i was told it was normal which is bs because i've never heard a small car that makes noise like that. I wasn't allowed to get refunded i was just given a bunch of bs. A month later it kept doing the same thing but this time the noise was coming from the hood, took it to the dealer and nothing. 3rd time i filed a complaint and said i was going to file a lawsuit and the took my car in an apparently they had to change my radiator, fan, brakes along with the disk. Even after all this my car continued doing the same thing but now it turns off!! i tried to turn on my car this saturday and it just wouldn't start. It said something about theft, i disconnected the battery and then it gave a message about check power steering! this will be my 5th time taking it in! i think i have gotten ripped off!! i regret purchasing this vehicle!! now im stuck with a jacked up car and a very high car payment that is not even worth paying for. And to top it off the dealer i purchased it from is no help!! they seem to get upset every time you take the car and tell them there is something wrong with it. Im a mother of 3 and my biggest fear is something happening to my children because of this. I purchase this car because i needed something reliable since im always on the road. One thing for sure, if any of my children get hurt because of this i will file a lawsuit because you guys are receiving many complaints and you are not doing anything about it.!!
I purchased a used chevy cruze, previous rental, from the chevy dealer about a month ago. Within the past week i began to have intermittent electrical issues, which started with the radio panel light flashing on and off and the radio would also turn off for several mins at a time.today the electrical problems progressed greatly, impacting the power stealing and i lost power steering completely while driving. In addition,multiple warning signals began to flash: power steering, stabilink, brakes and security traction control.this happened while driving, thankfully i was going at a very low speed otherwise this could have been a potential serious and dangerous situation as i briefly lost control of the car and almost crashed at 10mph (or less.)thankfully i was already on my way to the dealer (1 miles away) for an appointment for servicing that i had previously scheduled due to this issue. Once i got to the dealer they were able to see the issues first hand. I turned off the car and then this car completely died. I left the car at the dealer and hope this issue is resolved and the car is safe to drive.honesty, i am very nervous to drive the car in fear that the car is unsafe and these issues will continue.
On the first occurrence the lights on the radio display began to flicker and then all electrical power to the dashboard. The electrical came back on and the dash display depicted the warning message check stabilitrak.i took it to the dealership where i purchased the car and they said that high voltage codes c0800, 07 and high voltage history showed up on the scope and there were no issues. The second time the lights on the radio display began to flicker and then all electrical power to the dashboard, airbags and the electrically assisted power steering went out, while on a very steep mountain road and i had no control over the vehicle. The electrical came back on and the dash display depicted the warning message check stabilitrak.i took it to a different dealership and the dash flickering occurred with the service person in the car driving but nothing showed up when the mechanic was trying to fix it so they said there was nothing they could do.two days later while my daughter was driving she lost power steering and the same issues with the dash and was involved in an accident, thank god her baby was not in the car.please help!....updated 07/31/14
The contact owns a 2012 chevrolet cruze. The contact stated that the check engine light continued to illuminate. The vehicle was taken to the dealer. The technician diagnosed that the map sensor was defective and needed to be replaced. The contact mentioned that the vehicle failed to pass inspection. The manufacturer was notified of the failure. The approximate failure mileage was 66,000.updated 4/30/15the consumer stated the vehicle did not idle properly and the vehicle would stall when he attempted to pull out into traffic. Updated 06/23/15
While driving all the lights are coming on,the dashboard. The brake lights, service stabilitrak light, and the abs light and the radio blinks on and off and then sometimes the radio stays off for several minutes. I had taken the care to the dealership to have them to check it and they advised me it was my thermostat causing the issue. They replaced the thermostat which was under warranty and the dealership said everything was ok to go. A week later the all the lights on the dashboard came back on again i took it back to the dealership and they advised me they didn't see any codes reading that there was and issue. I showed them the pictures and the video that i captured while the car was doing it and they advised me i had a electrical problem but they can't find it. The problem is still an issue and its still doing the same thing.
The radio would go off, as well as the dash lights and a wrench would appear but no engine code would appear.this would occur several more times then the entire car would stall out, or turn its self off basically.the key remains stuck in the ignition unable to turn the car on or remove it.all power is lost.i have taken it to my chevrolet dealership many times but there is nothing that they can do because it does not act up for them.what can i do?
The center information center with the radio began shutting on and off while driving.when the display & radio shuts off, even the blinker wouldn't make a sound.sometimes during this a notification would come up "service traction control" and/or "service stabilitrack." i tried troubleshooting it myself for a few days. Sometimes the blinker, seat warmer, or even plugging in my phone to the usb port seemed to trigger it. I noticed the voltage fluctuating from 12.9 - 15.2v while driving or at a stop.the day that i took the vehicle in for repair, all the notification lights began to blink and then the power steering went out during a left turn.the dealership replaced both battery cables and mentioned that they've had many of these cars in with this same issue.the issue appeared to be resolved and the car was running great, until yesterday 1/15/14.everything mentioned above, except for the power steering loss, is happening again.if you search the internet and youtube, you'll quickly see this is a growing problem that needs to be resolved and recalled.
My vehicle was stationary and no running.i entered the vehicle and started it.the service traction control light flashed then the service stabilitrak light flashed the lights went away and the vehicle drove fine.several days later the same thing happened upon entering my driveway it started to sputter.four days after that upon starting the vehicle the same lights came on in addition to the check engine light.now when i start my vehicle the check engine light stays on and after the vehicle is warmed up the other two lights come on and then go off.my latest onstar diagnostic reports a problem with the ecm.i has been almost exactly three years to the date that these same things happened and were supposedly repaired under recall # 14801 and special coverage # 14311b.please advise.
The day i purchased the vehicle, the radio intermittently discontinued working.the following morning after driving the care for approximately 20 miles and then stopping to visit my father, the car would not start. The car was towed back to the dealer and they noticed a burnt smell and no voltage to bcm, the repair order indicates they replaced ubec and operated system was all ok at that time.
The contact owns a 2012 chevrolet cruze. The contact stated that while driving 20 mph, the vehicle failed to accelerate and stalled without warning. In addition, the electrical system failed on several occasions. The vehicle was taken to the dealer for diagnosis but they were unable to duplicate the problem. The vehicle was not repaired and the problem persisted. The manufacturer was notified. The approximate failure mileage was 3,800.
Car shuts down and it can not be restarted,(no dome light, no on start) no power anywhere..can't get keys out of ignition,going down the road, steering service light come on and off, radio display shuts down and restarts, gauges turn on and off..dealership has replaced battery, generator and it is still doing the same thing.currently at dealership again.!....updated 07/31/14 it was determined the ground wire on the battery was broke. Which caused the vehicle to stall, shutting down all the gauges. There have been no problems, since it was replaced. Updated 09/23/14
Our 2012 chevy cruze started with the radio turning "off" and "on" on its own the month after we bought the car. A month later it happened again as well as left my wife stranded at a store. Car didn't want to turn on. I figured it may have been a bad battery. Before i could even "jump" the vehicle, the car got all power back on with no problem. The 3rd time radio turned off and onits own and then shut down completely with no power to vehicle at the same store near my wife's work. I noticed nothing electrical worked in the car, like hazard lights, brake lights, and anything that should have 12 volt constant power. I now carry a multimeter in the car. On a 400 mile drive on the highway i experience the radio issue as well as "stabilitrac", and many other malfunction lights displaying on and off on my dash while driving 75 mph. I even recorded this while driving. My family and i were on vacation and while driving i lost power steering then the car shut down and left us stranded with no power again. Wait about 10 to 15 minutes, the car will return back to normal like nothing happened. Took it straight to the dealer right at that moment and they couldn't duplicate the problems. Returned home from vacation and it all happened again in traffic while driving. My wife and kids were in the car. I called for a tow truck and towed it to the chevy dealership in town. I left it with them for 4 days and they still couldn't find anything wrong with the car. This car still continues to turn off to this day and i've only had the car for 6 month now. I won't let my family in this car. I have also experienced the door locks, lock and unlock on its own and the wipers activated on there own. Not sure whether it could be a bad ecu, bcm, electrical harness, fuse boxes. The ecu was reprogrammed at the 2000 miles for an unknown reason. Wish i had bought a different car instead of this lemon.
This incident has happened on numerous occasions and was taken to the dealership three different times to address the issue... The problem is still occurring and nothing is resolved. Radio would turn on/off and dashboard lights kept flickering, service traction control and service stability trak would pop up along witfh the engine light and traction control light and the vehicle turned on/off. Engine would sound really loud at times, even after the car was turned off (maybe it was the engine fan but i'm not sure)... This car is nothing but problems after problems and they are not getting resolved because they keep recurring.
Without any previous problems before this day.. My transmission went out with only 80,000 miles on june 7, 2018. Being on a busy 2 lane, curvy highway, my car just completely went out of gear and thankfully i was able cruise off to the side. A few minutes later an alert than came up on my dash and said "transmission hot, idle engine".i had bought this car in 2014 with only one previous owner that took really good care of it. It is ridiculous for my transmission to go out with such low mileage and to have to pay $5,000 for a new one and plus the car payments i still have on it. Unfortunately, i am not the only person to have this issue. There are many others. Just because they look nice doesn't mean it will last long.
On this particular occurrence the lights on the radio display began to flicker and then all electrical power to the dashboard, airbags, and the electrically assisted power steering went out. It remained off for approximately 10 to 15 seconds. As a result i had no control over the vehicle. The electrical came back on and the dash display depicted the warning message check stabilititrak, or words to that effect. I took it to the dealership and they said that nothing showed up on the scope and there was nothing they could do. This has also happened to my grand daughter on 07/09/2014 out in colorado as she is using the vehicle for school and work. Again the dealer states there is nothing showing up on the scope and they have not been able to duplicate the issue even though she hadher friend record the event with their cell phone. During this event the vehicle could not be restarted after the vehicle was turned off in a parking lot. After an hour wait the vehicle was started.
Takes na long time to take off.the car jerks a lot and the steering wheel gets stuck..
For the whole month the red warning lights have been flashing, today the lights were dimming and radio was going on and off.the steering wheel locked on its own and the key wouldn't come out when tried to remove and the truck wouldn't pop up when tried to open it from the outside.vehicle is not cranking at moment and key is still in ignition.this is a serious safety problem or issue.electrical problem hazard that could kill any driver or passengers when driving.has to be as major safety recall.contact the owner as soon as possible at [xxx] this is my daughter [xxx] cell number and i am her dad [xxx] at[xxx].please is there a recall on vehicle?my daughter drives this car to college classes every day.please advice asap.her life is in danger here.james and pamela are the owners but daughter drives vehicle to college.i am biological father and very concerned.due to mother and stepfather at wife's surgery please notify me of matter to get help.parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).*cc
I got my car in march & absolutely loved it! for the first few months i had no problems. Then i started to notice the radio flickering on and off while driving for no reason, which eventually led to the radio flickering continuously after using blinkers &windows. "service stabilitrak" flashes on the display often but very quickly and goes off. Doesn't occur every time i drive, but it does it more times than not. Now the radio will flicker and i will occasionally lose cruise control and power steering. I also have no blinkers/radio when this happens. It usually only happens briefly and will return to normal soon after, but it continues to do it off and on until i park. I have also noticed this occurring when i shift gears to park. Most recently i went to start my car and it just clicked and wouldn't start. I got it to start and it said "service anti theft deterrent," then changed to "service power steering" just as i lost power steering while driving. "service stabilitrak quickly flashed next all while i lost blinkers, power steering, and radio. I parked, turned my car off and restarted it and it was just fine. It has been to the chevy dealer multiple times but they cannot get a code to read because they can't get the radio to flicker, etc because it only happens every so often but when it does happen it is scary!so there is nothing they can do to fix it. Please look into it as i do not feel safe driving. This has been going on for 2 months now and i do not feel like this car is reliable which is the reason i bought it! there has to be something that can be done as i have read several complaints that are extremely similar to mine! i also have come to the conclusion that the problems are going to continue to worsen after reading the other complaints.it is a major problem. Please don't wait until something tragic happens before something is done about this! please![xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Strong odor of coolant entering the interior of car when heater is used. Becomes stronger if window is open while driving . Odor is not present when at standstill. Open opening hood with engine off odor can be sensed near the water pump area. Dealer replaced water pump a week ago to remedy the problem. The vehicle has 28 k on it.
Since purchase as used, slow start speed with the engine almost cutting out. Radio flickering on and off. Engine cutting out when idling. Engine light for mass air flow (maf) sensor replacement. Replaced maf sensor and problem remains. Engine fan staying on long after engine has shut off and cooled. Service lights coming of for stabilitrack and other random issues. Front cigarette lighter won't charge devices. Tire air pressure sensors backwards on display, i.e. Display right front tire is actually left front tire pressure.
December 2013 -- the radio and dash board lights (service stabilitrak) have been flashing on and off then this evening while driving on a straight road, the "service power steering" light flashed on and my steering wheel locked up. That continued for approx. 2 minutes then started working correctly. When i got home and pulled into my parking spot and turned my car off everything turned off, including my interior lights and i couldn't remove my key from the ignition. I let it sit for approx. 5 minutes then tried to start the car and it did turn on so i turned it off again and i was able to remove the key. February 2014 -- the same things are happening and the power steering turns off and the steering wheel locks upmay 2014 -- power steering turns off and steering wheel locks up; battery completely dies randomly; new dealership tells me the battery cables need to be replaced; however, other cruze owners who have filed a complaint with the same issues and had their battery cable replaced report that this does not resolve the issue.
Tire monitor system gives warning that it needs service, have been to dealership twice in the past two days for same problem and now must go again because warning light is back on to service tire monitor system.
While driving my new chevy cruze i have noticed that once in a while i will go to accelerate and the car will not go. I'll get to about 20mph and it's like the car doesn't know i'm pushing the pedal to accelerate. I can tell that is getting gas and that it's not the transmission because it doesn't make a sound. It just stops at about 20mph and doesn't go any further until i put the pedal down further, doesn't go, then a little more then it suddenly accelerates and jerks because i have the pedal down so far. I've seen other complaints on the website and i believe it is due to a faulty tsp sensor. My dealer cannot find the issue because they can not make it reoccur and the check engine light does not go on. The last incident that happened while i was merging on to i-55 south and as i was merging my car would not accelerate with a line of cars behind me and a line of cars on my left. Very scary. When i asked my dealer what happens when i get into an accident because of this i was just told i hope that doesn't happen and when it happens again to bring it back.
While driving, on at least four occasions, i have lost power completely, causing all electrical functionings to stop, making me lose ability to accelerate, causing my lights to shut off, and all other functionalities of the car, besides steering and using inertia, resulting in pulling over without endangering myself or other drivers.there also seems to be a skipping or jumping involving the fuel injection when accelerating, which makes speed regulation irregular, sporadic, and does not allow the driver to make accurate judgements on the cars capabilities concerning timing and distance to other drivers. Recently, i was in motion driving through chatanooga, tn, where it is mountainous and has steep hills, during nighttime, so visibility was lessened, and danger, due to the type of road it was, was increased.while going downhill, luckily, with other cars around me traveling at 70 mph, my car just shut off, completely. I lost the ability to accelerate, my lights shut off, almost causing an accident with the cars around me. Luckily, i pulled onto the shoulder without any damages.this happened again, about two months ago, at a stop light.i began to accelerate, and in the middle of the intersection, my car shut off, i had to coast off of the road, lost all acceleration, and again almost was involved in an accident.
This car would suddenly and without warning surge/lunge forward creating a safety hazard to all including other drivers. I have had it back to the dealer twice and they have confirmed and duplicated my observations and concerns however,at first they thought it was electronic and then decided to rebuild the transmission after they found metal fragments within this sealed component. This is a brand new car so why would they not replace the car,give back my money or at the very least replace the transmission rather than repair it? the car has now been in the shop for 18 of the 40 something days that i have owned it and its still there today. I am not convinced that the transmission is the real problem and i'm skeptical that gm truly knows what the issue is. I would be interested to know if other cruze owners are also experiencing this safety issue? i am also disappointed that gm doesn't simply return the few dollars i have invested and let this car fly off into the sunset. I have been a consistant gm buyer for many many years and this particular situation has left a bad taste in my mouth to say the least.
Shortly after purchasing car, the car started and lights started flashing by itself more than 10 minutes after exiting the car. Then heat stopped working in 0 degree weather. While driving notification said "ac off due to hight engine temp". While driving car shut down and wouldn't start saying "service stabili track" took to mechanic and they said i need a new water pump and head gasket. Mind you heat stopped working as well again. They confirmed there was no antifreeze because its leaking. Now thank goodness i was just getting home, could barely get into the driveway because now i'm getting a notification "service power steering". From everything i've read there have been recalls due to all of these issues but my vin isn't listed. I still owe almost 5000.00 on this crappy car and i'm completely over it... Worst car ever
In april i had been driving and noticed that my radio was flickering. After about ten minutes of my radio flickering on and off, the "service stabilitrack" light came on. Once the service light came on, power steering shut off and i had to pull the vehicle over. After pulling over, i shut off the vehicle and then tried to restart it. This time it started with a new service light on. I took the car into the dealership and they had it for three days hoping that the problem would present itself to them. I showed them a video of what happens to the radio and they were unable to help me. They did however notice that a previously recall done on my car had not been fixed before i purchased it. A few days after getting the car back, the lights started to flicker again. I contacted the dealership and they let me know that there was no point in bringing it in unless the problem was constant. About a month later, i went to start my car and nothing. No lights, no engine turn over nothing. My key was stuck in the ignition and would not turn. My fiance had to get out tap the battery and the whole thing started up. Two days ago, the same radio, service lights and engine shut off happened again. This is 2 times now that i have had complete failure in the middle of the road. I am literally terrified for my life!!!!!!!....updated 07/31/14updated 08/23/2017*ct
My car is very dangerous!shuts off while on freeway!jerks forward while on brakes, caused an accident!cruise control does not work!electrical things flashing all the time!jerks and locks up all 4 wheels while driving!just today is shut down on the highway i struggled to get it home while the rpm's were up above 6!you name it, it has it.think there should be a class action lawsuit against the makers of this vehicle!! class action lawsuit!!!!!
Stopped car tried to back up and it did not, then tried to turn off vehicle and the key would not go into the turn off mode.could not turn the steering wheel, could not release the key, could not turn off the engine.the radio kept turning itself on. Waited 2 hours for triple a to come to tow the car to dealership.engine ran for two hours.tow arrived the driver said he had to force the gear shift several times in order to release the steering wheel and key and to turn off the engine so he could tow it.also noticed an anti-freeze leak and this is being fixed under the power train warranty, do not know if is connected to the same issue.dealer can't find anything wrong and i am afraid to drive this car.
Car when in park with parking breakand idiling in neutral. The steering wheel will jerk, the speedometer will spike at max speedand doors will lock and all dash lights flash on. While driving down the road between 25 to 45 mph the radio will turn itself off and then back on for no reason. Also while turning at slow speed, car will reset itself. As in it will lose all power to the power steering, ac, radio, everything and you will have to restart the car. Not safe at all when driving in traffic.
While driving down the road down the road, radio turns on and off , ac stopped blowing, lights flashing on and off, stability track flashing, this is a problem, fix it, too many people are having the same issue! unacceptable!
Electrical issues that include loss of power steering while driving: warning indicators would flash on and off, such as "service stabilitrack", "service power steering" and "service abs", while driving. Radio began shutting on and off while driving. When the display & radio shuts off, even the blinker wouldn't make a sound. What i find alarming is during these episodes, the power steering actually fails for a short period of time. On a 20 minute drive, i experienced 4 failures and the above electrical issues happening non-stop for the duration of the trip. A day later, as a test, i drove my car around my neighborhood (less than a 1 minute drive) and experienced all the same issues, including loss of power steering. I have scheduled service with a dealer. A search on the internet shows an alarming number of chevy cruze owner with this issue, which points to manufacturing or design defect and not wear & tear. Loss of power steering while in motion would seem to be a safety issue and should be addressed.
My 2012 chevy cruze turned the radio dashboard on/off and the check engine light came on in december 2013 the engine light remained on the radio only once then didn't do it again. In february 2014 it starteddoing it again this time the stereo would turn on/of, the dash board on/off and my locks would unlock and lock themselves the blinker stopped making the clicking sound and the open door sound failed as well. This problem would occur occasionally until april 2014 the vehicle started to do all the issues above except this time it would include anti theft,service stabiltrack,and power warnings every time and the vehicle would turn off/on the engine and required me to put it on park and turn it off/on. In may 12 of 2014 i took the vehicle into the chevrolet dealer to resolve this issue.they resolved several issues to what they believed resolved the issue of the vehicle turning on off. That didn't resolve the issue. My vehicle now is worse it turns off/on while driving accelerating or decelerating. It turns the radio on/off and gives me the same errors codes. Its life threatening as i almost got into a accident jumping onto the free way june 1014, my vehicle turned off and would not turn on on the free way entrance and a vehicle from behind was about to hit me. My vehicle is un safe for ,me and my family keeps turning on/off and i have taken it to chevrolet dealer 3 times and they do not know what is wrong. Life threatening issues!!
Car will not start. Put key in the ignition and it will not turn over. Had mechanic come and check out and he said the ignition switch is not getting the power it supposed to one core reads 12 volts the other 6 and they both suppose to read 12 volts to turn it over.
Sometimes when i slow to a stop or just driving car shuts off without warning.no lights or anything come on in the dash showing it's off. Starts right back up but very dangerous could cause an accident.
While driving, radio display and speakers turn on and off. Started june 2016 and has progressively gotten worse. Seems to happen when turning the vehicle and or pressing the brakes. Stabilitrack/traction control error message appears on dash. All abs related icons flash. Sometimes it happens once. Sometimes it's repetitive until i turn the car off and then turn it back on. Doesn't matter how fast i'm going and the longer the trip, the more frequent it is. Based on what i've learned about this, it should be covered by special coverage 14311b but my dealership gives me the run around and asks silly questions about if my battery is in good condition and if i think i need a new alternator. If it was the battery, the radio/speakers wouldn't be the only item(s) that turned off. From what i'm learning, this problem gets worse and power steering or full vehicle function is diminished or goes off completely. Not sure what more needs to happen to chevy customers for chevy to make this a recall.
This is a very well known problem with chevy owners. I have done countless hours of research and seen hundreds of forums and articles related exactly to this specific issue. Now it has to be brought to the attention of the federal government to issue a recall. I own a 1.4l turbo automatic 2lt chevy cruze 2012. This problem has been happening since the first year i purchased the vehicle however is getting much worse. Reduced engine power. The engine light comes on, a "!" shows up on the screen and the cars speed is reduced to 4 or 5 mph with in a matter of seconds. This has happened to myself as well as hundreds of other people from what the internet says. This is very unsafe especially considering some people have families and drive with children such as myself on highway systems. I experienced this while trying to accelerate into an intersection and got an immediate engine speed reduction. This could have killed my daughter and i if the vehicles in the intersection were unable to stop in time. Please do what is necessary to get this vehicle part or issue recalled and or recognized immediately!
-the following symptoms occur intermittently (approximately one time per month)-while operating the vehicle, the issue typically begins with the center radio display and sound flickering on and off.-next, various electrical systems in the car begin to malfunction.this includes traction control, power steering, headlights, turn signals cruise control, window functions, and brake lights.-the vehicle does not only report the system malfunction, but will actually experience failure (etc, power steering is actually disabled in the car).power steering was once lost at the bottom of a switchback in the mountains.i nearly lost control of the vehicle.-after this issue occurs, if the vehicle is turned off it will not restart for 30-60 minutes (unless the battery is disconnected and reconnected).-during this period it will not restart, none of the electrical functions of the car will work (doors will not lock, windows will not move, lights will not turn on, etc).-also, during this period i have noticed a sound within the dashboard.this sounds like a small electric motor running for approximately 60 seconds.
2012 chevy cruze 6-speed eco.after driving approx 15 mile in city traffic, came to a stop and parked. Applied the parking brake and the car started beeping.i looked at the instrument panel and noticed speedometer was pegging at around 90mph and the display flashed that the hand brake was on.at the same time the radio volume raised.after i released the parking brake, within a few seconds the gauge returned to normal but the radio volume stayed high. I turned the car off.
The contact owns a 2012 chevrolet cruze. While the vehicle was stationary, the key fob fractured. The key fob was repaired, but the issue recurred. The manufacturer was not made aware of the issue. The failure mileage was 43,000.
The contact owns a 2012 chevrolet cruze. While driving with the cruise control set to 75 mph, the vehicle traveled at 80 mph independently. Additionally, while reversing at very low mileage, the vehicle abnormally accelerated and reversed into a pole. The contact was able to drive away from the scene without any injuries. The vehicle was taken to the dealer four times however, the dealer was unable to duplicate the failure. The contact believed that the vehicle had a "mind of its own" and would erroneously perform in ways that it was not designed. The contact requested the bluetooth be removed from the vehicle and inquired about having the gps removed, as she believed that the transmitter was the cause of the failures. The manufacturer was contacted, but offered no assistance. The vehicle was not repaired. The failure mileage was 38,000.
Takata recalli hear a dripping sound under the hood, followed by a sound like the dripping is hitting something hot. Electronics such as the radio, signals, and the entire computer screen is out. The car is at the autonation service center on security blvd. In baltimore and they are looking to profit from these defects. It's sad...
Besides the transmission complaint i have already made, i am also experiencing constant electrical issues. An update was already ran on the car's computer for this complaint and the ignition switch was lubricated (hopefully that will prevent the steering lock up that others experience). Neither gm solution has provided an end to my trouble. Dinging when keys aren't in, car won't always start, service this or that dash lights, radio display goes on and off, i can't open my trunk without the push button key fob, the steering is now pulling, and also the headlights are now turning off and on without my hand. There is something wrong with the electrical components of my car, things i should never have to concern myself with...which could lead to any malfunction but the chevrolet techs can not diagnose what they see with their own eyes because the computer of the car doesn't tell them anything is wrong. Aren't there alternate troubleshooting methods included with the blueprint they designed besides relying on a possibly third-party control module that isn't logging errors? i just hope i'm ready for whatever happens and that i can control a loss of power without suffering injury to myself or others. Scary things to think about on a 100 mile one way, highway speed commute. All of these cars should be overhauled or replaced instead of waiting to see which one's computer from which line crashes first before we put out a recall. These are real safety concerns that are killing people. Concerns that i can't just trade off to another blind consumer and their family. Concerns that either consumer or manufacturer have to pay for. We pay with our safety and hard earned dollar to own their vehicles that they make and don't take responsibility in maintaining a standard for.
The contact owns a 2012 chevrolet cruze. The contact stated that the navigational system provided failed and would provide erroneous directions. In addition, the contact was concerned about the push-to-start button feature because the vehicle could be started within five minutes of being parked without the key being used. In addition, the contact stated that the push-to-start feature could not recognize the key while it was in the trunk of the vehicle. The vehicle was taken to the dealer several times for the failures. The dealer advised the contact that the navigational system chip needed to be updated. The manufacturer was also contacted and advised that the push-to-start feature was operating as designed and that the vehicle could not read the key while it was in the trunk because the vehicle was not equipped with the onstar system that was able to perform that function. The vehicle was not repaired. The vin was not available. The failure mileage was 400 and the current mileage was 10,500.
The contact owns a 2012 chevrolet cruze. The contact stated that while stopped at a traffic light, the radio would shut off and on independently, and the instrument panel gauges would flicker. Also, the contact mentioned that the warning lights on the instrument panel would randomly illuminate and the power steering failed causing her to use extreme force to control the steering wheel. The vehicle would resume normal operation. In addition, the key failed to release from the ignition and the contact had to have the vehicle jump started. The dealer diagnosed that all the electrical cords were corroded. However, the parts to the repair was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
Hello, my 2012 chevy cruze ltz's key fob isn't being detected by my vehicle. I've looked it up and asked around and either nobody's heard of the issue or don't know what to do other than take it to a mechanic. This doesn't happen all the time, but it's painstaking when i can't even use the key fob one minute and then the next it works fine. The vehicle has been stationary since this problem has occured.
While driving at speed the traction control light would come on engine would start to jerk and then lost power
2012 chevrolet cruze.consumer requests reimbursement for vehicle defect repairs.according to the invoice,the vehicle lost power and shut off while driving.the dealer replaced the battery and fuse block on the battery.
Vehicle would not start could not open car but the dash light were on & once inside the window would go up & and down.have changed battery but still not working.
Belt tensioner bolt came out and is now stuck in a spring in the engine..the light on my radio fades in and out.. Rotor on drivers side had deformity to it .still have the rotor and the spring is still stuck in engine i can't afford to get it fixed
Stopped at a stop sign and car started missing when attempting to go thru intersection.car stopped and would not start. Car was towed to serpentini chevrolet in strongsville.they indicated the car started at their facility but was giving the same code (heck z - u0109) that progressive chevrolet in canton had gotten and progressive replaced the fuel pump control module 3 days prior.serpentini indicated the car was fine. I complained to progressive and they had the car towed from serpentini back to their facility.
Radio and dash keep going off and then back on whiledriving. Stability check keeps flashing i have had this looked at and there is nothing wrong
The contact owns a 2012 chevrolet cruze. The contact stated that while stopped at a traffic light, the radio would shut off and on independently, and the instrument panel gauges would flicker. Also, the contact mentioned that the warning lights on the instrument panel would randomly illuminate and the power steering failed causing her to use extreme force to control the steering wheel. The vehicle would resume normal operation. In addition, the key failed to release from the ignition and the contact had to have the vehicle jump started. The dealer diagnosed that all the electrical cords were corroded. However, the parts to the repair was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
I was driving by myself down a busy road, luckily not too busy with traffic and the service engine soon light came on with comment stability traction. I immediately pulled over, turned the car off and called our chevy dealer. I was instructed to leave the car off a few minutes then turn it back on which i did. All the lights went away. I scheduled an appointment for several days later to have the car checked. The car was fine the rest of the day. The next day around 3 pm i was leaving work the stability traction light came on and then the reduced engine speed light came on. My car dropped to 10 miles an hour i was about rear ended. I turned on hazards. I right at an intersection, i started blowing my horn cause the light turned yellow. I turned into a parking lot. I immediately turned the car off and called the dealer again. The guy on the phone stated turn the car off and on for a few minutes and it did reset. He said i see you have an upcoming appointment. I said yes but i am dropping the car off tonight and he stated okay. Next day they phone me and the"throttle body" was bad. Many, many complaints online about this. He stated he also had to replace the outlet housing, something to do with oil. This was just re-placed 15 months ago but was now out of warranty. A day later i was out $1,053.99. Luckily i had the money! my point is not only myself but others, many others all over the internet have issues with this throttle body. Why not recall it? do you realize what danger i was in??? thank you.
Car when in park with parking breakand idiling in neutral. The steering wheel will jerk, the speedometer will spike at max speedand doors will lock and all dash lights flash on. While driving down the road between 25 to 45 mph the radio will turn itself off and then back on for no reason. Also while turning at slow speed, car will reset itself. As in it will lose all power to the power steering, ac, radio, everything and you will have to restart the car. Not safe at all when driving in traffic.
The contact owns a 2012 chevrolet cruze. While driving 10 mph, the stabilitrac warning light illuminated, the power steering failed, and the instrument panel and radio lost power. The vehicle was not taken to be diagnosed or repaired. The contact stated that the failure recurred three times. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
The stability track control and service traction control messages have both happened to me now a few times while driving down city/country roads and down the highway. The first time i had the service traction control was yesterday. (8/02/2016) it's scary because the radio resets and the power steering goes out. I have a [xxx] daughter and she's terrified as well. I wish they would figure this out already. I called the dealer once and like most people write online about this issue they didn't know what it could be and they didn't have a car i could use to go back and forth to work while they checked it out so i haven't taken to the dealer yet. The issue comes and goes. It could go away for months but always comes back. I keep checking online to see if they finally found a fix for this issue and i still haven't found anything. So i'm assuming once someone dies in a bad accident or numerous people do then maybe they will take it more seriously? i'm a single mom and i can't afford to not have a car or have a problem that i have to pay lots of $ to fix when this obviously needs to be a recall when this many people are having the issue and it affects your steering!?!?!?! help pls?!?!?!
Engine fan keeps running and dealership insists it's norman but it wasn't happening from 2012 through 2014.happens when i start the car and engine is cold, when sitting at light a light, with air on or off.i bought it brand new.i have the feeling they're waiting for something major to happen.i'm very concerned.i've had it checked 3 times.they say it's normal, but if it were doing this when i bought it, i definitely wouldn't have.please help, i don't want to die!
Recall 14311 but dealer does not do anything about it,my car have done this few times already but last couple of times it was really scary because i lost total control over the vehicle including steering and braking the car just show a sing on the dash and radio goes of as well as the rest of the vehicle electrical parts, almost causing a crash due to this issue, i was driving about 35mph and 40mph when this happen, also i notice the it happens when i use my turn signals and when i press up or down on the windows
As i drive down the road my stability trak light comes on and my radio turns on and off.now my power steering goes out and my car won't always start.i've taken it in 3 times to have these issues fixed and nobody can seem to figure out what is wrong.i've been left stranded with my 3 year old son because my car wont start.i've only had this car 2 months and it is by far the worst car i have ever had.
The contact owns a 2012 chevrolet cruze. While driving 55 mph, the vehicle stalled without warning and the air bag and electronic stability control lights remained illuminated. In addition, the vehicle would not start immediately when prompted. The contact had to wait approximately ten seconds before the vehicle would start. Furthermore, when the brake pedal was depressed, the contact had to apply a significant amount of pressure before stopping the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failures. The failure mileage was 11,010.
I got my car in march & absolutely loved it! for the first few months i had no problems. Then i started to notice the radio flickering on and off while driving for no reason, which eventually led to the radio flickering continuously after using blinkers &windows. "service stabilitrak" flashes on the display often but very quickly and goes off. Doesn't occur every time i drive, but it does it more times than not. Now the radio will flicker and i will occasionally lose cruise control and power steering. I also have no blinkers/radio when this happens. It usually only happens briefly and will return to normal soon after, but it continues to do it off and on until i park. I have also noticed this occurring when i shift gears to park. Most recently i went to start my car and it just clicked and wouldn't start. I got it to start and it said "service anti theft deterrent," then changed to "service power steering" just as i lost power steering while driving. "service stabilitrak quickly flashed next all while i lost blinkers, power steering, and radio. I parked, turned my car off and restarted it and it was just fine. It has been to the chevy dealer multiple times but they cannot get a code to read because they can't get the radio to flicker, etc because it only happens every so often but when it does happen it is scary!so there is nothing they can do to fix it. Please look into it as i do not feel safe driving. This has been going on for 2 months now and i do not feel like this car is reliable which is the reason i bought it! there has to be something that can be done as i have read several complaints that are extremely similar to mine! i also have come to the conclusion that the problems are going to continue to worsen after reading the other complaints.it is a major problem. Please don't wait until something tragic happens before something is done about this! please![xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Since november 2016 at 56,000 miles the car has been constantly overheating. The engine coolant flange, water pump, and thermostat have been replaced 2xs. When this happens the car flashes sporadic messages such as a/c off high engine heat, service stabilitrak, change oil, etc. The car also has started leaking oil. Finally on february 10th, 2018 the car had these same issues again and this time the engine went entirely. The car had total engine failure at 83,500 miles and now requires a new engine. This is the worst car i have ever owned and i would never recommend it to anyone. Upon going online everyone has these same exact issues so i have no idea why massive recalls have not been made.
The contact owns a 2012 chevrolet cruze. While driving 30 mph depressing the accelerator pedal, the vehicle would not accelerate. The vehicle sputtered and stalled, and the service engine light illuminated. The vehicle was towed to a dealer where it was diagnosed that the cam cover needed to be replaced and the fuel trim needed to be reset. The repairs were performed; however, the failure recurred. The vehicle was towed again to the dealer. The contact stated that the stabilitrac warning light remained illuminated. The manufacturer was not made aware of the failure. The failure mileage was 60,000.
Purchased car new for my daughter going to college.car has been good but she called me that she started her car in a parking lot and she had a stabilitrac light, power steering, and tones going off. She was scared but i called a repair shop and they suggested to turn off andon.she did this and all but stabilitrac went off.she drove to take to dealer. She stopped to get gas and when turned car back on, all lights stopped.she drove car home and took to local repair.he said he could not find issue. A week later, she was driving on the interstate and the lights came on again.she video taped the lights.she pulled off and turned car off and then on and everything was reset.we are concerned that error cant be tracted but continues to be issue.
I have a 2012 chevy cruze ltz rs with 35,162 miles.i was driving home from work at 2am during a snow storm. 30 mph in white our condition. Luckily i was on a city road. Out of nowhere my service stabitrack light flashes and my speed reduced dramatically and my car became erratic. I was almost rear ended by a snow plow.i could have been seriously injured or killed. I basically had no control over my car.i had no idea what it was and it scared the living daylights out of me.i was searching forums and this seems to be a common issue with the car. However chevy doesn't care enough about its customers to issue a recall on the issue. I hope this issue can be addressed before someone is killed or seriously injured
Less than 30 days i have purchase a car from gallimore motors started having issues with the transmission slipping reported it to the dealer, who did nothing. It was like oh well. Then now the stabilitrak is coming on, i haven't even had this car for 30 days until yesterday.
Ive had my car for 2 years now. After the first year i began noticing the engine would be going at a steady speed and if you began to accelerate the engine would rev or stall and the rpmsshoot up.the only way to keep it from producing the actions is to slowly accelerate. The engine is sluggish and does this while in cruise control.. After getting the complete read, it was said the 02 sensors were out. The engine is now to the point it will randomly be going and the engine light will start flashing and all speed is reduced. They were replaced, but the problem persisted. The car stalls out so often i refuse to take it in to cities or onto the interstate. I will be going back to a truck after this is paid off! will be going to the dealership this week!
My niece got in car and tried pulling out of parking space.right rear wheel did not spin as if parking prake was pulled hard but the parking brake wasn't engaged.dash showed service stability control .tried reverse with no luck. Put car in neutral.wheels freed up but the light with two squiggly arrows was still lit on dash.drove around block and all reverted to being fine.am very concerned seeing this is a common problem with the electrical computer system on chevy cruze but no recall has been issued.i guess i will be calling an attorney.
The radio electrical panel would turn on & off intermittently, then the drivers gauge panel would flicker. After the gauge panel flickered, the power steering warning light came on and the power steering shut off. Then the traction control warning light came on and the traction control stopped working. Then i went to roll up the windows and the whole dash panel flickered, then the windows would not roll up. There appears to be a serious electrical problem in the vehicle somewhere. It acts as though there is a short in the wiring harness somewhere. I am taking it to the chevrolet dealer for diagnostics.
While driving the car would continuously reboot the radio and the warning stabilitrak light as well as the power steering warning will show up on the dash. The car would experience very stiff steering and i almost got into a crash 3 times because of it. I took it to the autonation chevrolet laurel, md dealership and they could not diagnose a problem with the battery. Another technician from tnt auto in columbia, md said that all the wires seem to be on there tight too.
?/?/16 sunny-driving on city street. Traction light/service traction control appear. Drove car to shoulder-car could barely move then was completely unable to move. Turned car off/back on. Lights/errors were gone. Drove away.7/9/16 sunny-driving out of parking lot. Traction light/service traction control/service stabilitrak appear. Car barely crept forward before it could not move. Called onstar for vehicle diagnosis. Nothing found. Turned car off/back on and everything reset/was ok10/21/16 rainy-driving on interstate. Car randomly yanks left (didn't brake/accelerate) car spins & crashes into guardrail multiple times. Car barely crept forward as i drove to left shoulder but stopped moving before getting to safety. Check engine light/traction light/service traction control/ stabilitrak appear (see photo-the papers in corner of display show stabilitrak error is on next screen but i scrolled past needing to see odometer and didn't snap photo). Two officers saw the errors and that car couldn't move. Our take: rain initiated traction control, but car thought it was spinning when it wasn't, and corrected for it by applying certain brakes to certain tires causing it to spin.dealership sees no history of these errors for all 3 instances and say they can't do anything. I left my car running with these errors on for over an hour while waiting for police/tow truck. Insurance won't go after gms's legal teams but tell me to jump into a lawsuit later. It's upsetting we're waiting for somebody to get hurt/die to look into this. My sister has same car off same lot and experienced a traction control error. Similar circumstances online-pictures/videos of these errors but dealership finds no history.issues 1) dangerous errors not being logged 2) traction control/stabilitrak not reading situation correctly 3) car cannot operate/drive to safety after incorrectly reading situation.
The valve cover and pcv valve leaks air bad and is defective. It constantly causes surging and multiple obd codes and the stabili/trac to flash and the radio to flash off and on. It idles rough and shuts off rough too. The gas mileage isn't as good as it should and the power isn't as good as it should. There should be a recall on this known defective pcv valve cover to be fixed
My radio flickers on and off, my abs llight, check engine light and other lights flicker off and on real fast and on my odometer i get a reading "traction control" and something about stabilitrak control. Everything flickers so fast it's hard to see everything that lights up. Apparently many others have had the exact same issues.
Car was like new for a few months, driven to and from orlando maybe 4 times, but mostly use it for work to take my daughter to school thenit started the check engine light being on, then shortly, car started jerking while parked, or on brake, and the "check stabili track control" light comes on, and then would just turn off. I would start smelling a very strong burnt smell but no oil was falling to the floor, but once i stopped driving there would've smokeeverywhere. Was told there is a vacuum leak coming from pcv which is built in valve cover...have had valve cover changed 3 times in 3 weeks and each time, it looked like someone died under my hood and bled oil! am told that there is too much pressure coming in and so causes oil to find a way out andleaks it spills it slashes, and it's a mystery! also, there is another leak that all of a sudden strated from the side of the engine! when doing my research, there are soooooo many people with the same problems! this needs to be some sort of recall. Please help!
Turbo charger valve failed causing multiple other issues. Car shuts off randomly. Stability track keeps coming on even after the wire to the battery was replaced.
When starting my car, my windshield wipers start going along with windshield wiper fluid coming out, my four ways start blinking, and my trunk opens up and will not shut. I have not touched anything that would cause any of this to happen. This has happened multiple times and it puts me in a huge inconvenience.i was driving today and it's 14 degrees outside, yet my car started to overheat and a warning came up on my dash saying something about the a/c being shut off due to overheating.... Why would i be using my a/c at all?
Radio starts turning on and off,stability control lights flash,power steering gets hard to turn.this is the third time we brought it to the shop.its good for a week or so and does the samething again. They claim this is the only cruze they ever heard of doing this.i don't think so not according to your web site somebody knows this is a big problem. Why do dealer ships think lying is the way to solve the problem, i mean it just come out and say ya your daughters car is not the only 2012 cruze with this problem! my patience are getting a little thin. Car was bought with 20000 miles on it by my oldest daughter who is 20 yrs old and putting herself trough college to become a nurse. She was so happy when she bought the car now she thinks she bought a lemon! car from kissel chevrolet calumet mi cant figure out the problem, its to late when somebody gets hurt or worse!!!! concerned father.
While breaking, using the blinker, turning, or just driving the car will loose power, slow the car down, the radio looses power, and my service stablitky track, service power steering, along with traction control, anti-breaking lights, and a few other light will all come back on. It will do this randomly while driving, it seems to do it more frequently when coming to a stop or accelerating. I had this serviced back in february of 2017 and the dealership told me i had acid from my battery leaking into the positive cable, so i had all the battery and battery wires replaced. This took care of the problem until a few weeks ago. This is happening more and more often and the problem is becoming worse. This is a persistent problem with the chevy cruzes from the research i have done and chevy seems to be doing nothing about it.
I am writing in reference to my 2012 chevy cruise eco. I purchased it new with only 5 miles on it.i have never been in an accident and i am religious with maintenance scheduling.on feb. 19th was the first time we noticed it.my wife was leaving the driveway and the top speed that could be achieved was 10 mph and the service stabilitrack light came on.this happened three more times since then.the worst was the morning of feb. 23 2015 when i was coming home from work.i was traveling at approx. 55 mph when the system reduced power to 10 mph.i was able to stop safely but ten minutes prior i was on an interstate.the outcome could have been much worse.i have done some research and i've come to find out that this is not an isolated incident and a major safety issue yet there has been no recall notice. I hope i don't regret buying a chevrolet.
December 2013 -- the radio and dash board lights (service stabilitrak) have been flashing on and off then this evening while driving on a straight road, the "service power steering" light flashed on and my steering wheel locked up. That continued for approx. 2 minutes then started working correctly. When i got home and pulled into my parking spot and turned my car off everything turned off, including my interior lights and i couldn't remove my key from the ignition. I let it sit for approx. 5 minutes then tried to start the car and it did turn on so i turned it off again and i was able to remove the key. February 2014 -- the same things are happening and the power steering turns off and the steering wheel locks upmay 2014 -- power steering turns off and steering wheel locks up; battery completely dies randomly; new dealership tells me the battery cables need to be replaced; however, other cruze owners who have filed a complaint with the same issues and had their battery cable replaced report that this does not resolve the issue.
A week or so ago while driving home from work on the interstate the instrument cluster went dark and the display in the center of it completely shut off. I finished the remaining 30 mins. Of my drive without it returning to normal(lights off display remained off). I didn't have any more issues until today.this afternoon i drove to a family get together and while still in the city my instrument cluster plus my radio display started to randomly shut off then come back on after a second or two sometimes continuously for 10-20 seconds and once for around 30 seconds. Each time they went off the speakers would shut off too and i'm not sure if the turn signals worked due to the lack of a display and audio. One instance i also encountered either reduced power steering or complete loss of it for several seconds while losing power to the displays and regaining it approximately 15 times over about a 30 second timeframe. After that i got a stabilitrak message but steering was normal for the rest of the drive. However the cluster, radio display, speakers, etc. Continued to randomly turn off for a second or two then come back on. When we left the gathering within a minute of starting the car(hadn't even made it out of the driveway) everything started shutting down then coming back on just like earlier but steering wasn't effected again and no stabilitrak message on the way home either. Today the drive started in a city then was open highway for about 20 mins. And the gathering was at a house on the outskirts of a town. The loss of power to the things i mentioned above seemed to be completely random and were not effected by speed, stop and go traffic, or open highway. The one time steering was effected i was taking off at a stop light but it's hard to say if that was a factor since none of the other stops were.
Car slow to crank, check power steering comes on or check anti theft system occasionally. Sometimes the wipers, emergency lights or trunk pops open. No on can give me an answer as to what the heck is going on with my 2012 cruz. This happens while the car is stationary.
I noticed my car wasn't beeping when i tried to lock it. I tried to start my car and it completely shut down. I managed to get my hood open and disconnected the battery cables. It was fine for a few weeks then the "check stabilitrack" went off and my car shut down. I made it to my destination and it shut down completely. I tried to disconnect it and even that didn't work. Upon further investigation many had had this issue and it's not the stabilitrak its apparently the ground cable to the battery (black cable). My car will work but will occasionally completely reset the system so trying to save the time or date is pointless. I want this investigated!
The "check engine" light came on one evening and with a message to service the stabiltrack.i did get the car home.next morning, started the car, was stopped at an intersection near my home when the engine lost power in the middle of the intersection.was able to get the car home by turning it off and restarting it, but in trying to drive the car to the repair shop, was not able to get any acceleration and had to have the car towed from my driveway.diagnostics revealed the throttle body had to be replaced and the sensor cleared.was told by my mechanic that there is a service bulletin out for this issue from gm.this is a car with 41,000 miles on it.
5/1/2019 my radio started going on and off while driving home then on 5/2/2019 it started blinking "stalibitrak" on my gauge panel along with the radio going on and off. Is this something i need to be concerned with as my car is no longer under warranty and i'm not raking in the dough to have this on my plate along with the other issues with the car. I've only had this car for a year and a half.
Radio is turning on and off. Stabilitytrak control light comes on power steering give out and brakes
I bought this car for my daughter, the second or third week after she got it she started to notice the radio flickering on and off while driving for no reason, which eventually led to the radio flickering continuously after using blinkers &windows. "service stabilitrak" flashes on the display often but very quickly and goes off. Doesn't occur every time i drive, but it does it more times than not. Now the radio will flicker and i will occasionally lose cruise control and power steering. I also have no blinkers/radio when this happens. It usually only happens briefly and will return to normal soon after, but it continues to do it off and on until i park. I have also noticed this occurring when i shift gears to park. Most recently i went to start my car and it just clicked and wouldn't start. I got it to start and it said "service anti theft deterrent," then changed to "service power steering" just as i lost power steering while driving. "service stabilitrak quickly flashed next all while i lost blinkers, power steering, and radio. I parked, turned my car off and restarted it and it was just fine. It has been to the chevy dealer once but they could not get a code to read because they can't get the radio to flicker, etc because it only happens every so often but when it does happen it is scary! so there is nothing they can do to fix it. Please look into it as i do not feel it is safe for her to drive. This has been going on for 3 months now and i do not feel like this car is reliable which is the reason i bought it! there has to be something that can be done as i have read several complaints that are extremely similar to mine! i also have come to the conclusion that the problems are going to continue to worsen after reading the other complaints.it is a major problem. Please don't wait until something tragic happens before something is done about this! please!
I was driving down the interstate and my car started to lose power. The engine reduced power and service stabilitrak messages came up and the check engine light and traction control light came on. I got of the interstate and putted along, barely able to accelerate at stop lights, until i made it to my local chevy dealership. They don't seem to know what is going on and i'll probably end up doing a trial and error with sensors and throttles. A few weeks ago a similar incident happened while i was driving down a residential road (25mph), but everything turned off (dash, a/c, radio, digital speedometer, etc) and my car powered off for a few seconds and then came back on again. This is seriously a scary problem to have.
While driving all of the dash lights keep flickering on and off. The power steering went out and the ac turned off and would not turn on. The next day the car would not start and key was stuck in the ignition.
When i try and start my car sometime it stalls like it doesn't want to crank up and when i finally do get it crank the emergency lights flash, power steering comes on the screen and then windshield wipers come on. I had this problem previous a couple months again to where when i crank it the trunk came open and the stabilitak and jerk and other things would pop up. They put it on the machine and it said it was misfires so i went and got it fixed now it's happening again.
My 2012 chevy cruze turned the radio dashboard on/off and the check engine light came on in december 2013 the engine light remained on the radio only once then didn't do it again. In february 2014 it starteddoing it again this time the stereo would turn on/of, the dash board on/off and my locks would unlock and lock themselves the blinker stopped making the clicking sound and the open door sound failed as well. This problem would occur occasionally until april 2014 the vehicle started to do all the issues above except this time it would include anti theft,service stabiltrack,and power warnings every time and the vehicle would turn off/on the engine and required me to put it on park and turn it off/on. In may 12 of 2014 i took the vehicle into the chevrolet dealer to resolve this issue.they resolved several issues to what they believed resolved the issue of the vehicle turning on off. That didn't resolve the issue. My vehicle now is worse it turns off/on while driving accelerating or decelerating. It turns the radio on/off and gives me the same errors codes. Its life threatening as i almost got into a accident jumping onto the free way june 1014, my vehicle turned off and would not turn on on the free way entrance and a vehicle from behind was about to hit me. My vehicle is un safe for ,me and my family keeps turning on/off and i have taken it to chevrolet dealer 3 times and they do not know what is wrong. Life threatening issues!!
My vehicle has 51000 miles on it. In the last 1 month i have had 4 different incidents involving the service stablik causing reduced power and check engine lights to come on. Just once i was able to retrieve a code p-2132 indicating to have the trottle body sensor replaced which i did from a chevy dealership.in the last 2 weeks since therepair, this has happened to me 2 more times, only to have the dealership tell me they are unable to retrieve codes to diagnois the problem. I have been fortunate that the reduce power has been happening early in my trips. Whether pulling out from a parked spot, or just recently crossing and intersection were i was the 1st car and able to coast into a safe area. My car is currently at the dealership for the 2nd time in 2 days. I do not feel safe driving this vehicle i am afraid i am going to get rear ended. I am schedule to move out of state in less than a month, and currently have no way of getting there.
We have video of the radio display area going blank then coming on then going blank continually, it takes out all sound i.e., radio, navigational instructions, blinker sound .. While throwing multiple error codes in the area for odometer reading i.e., service stabila track, service traction control.the users manual tells you that if something like this happens to shut off the car to reset the car.if you do shut it off or stall out the car (manual transmission) everything goes dead.it cannot be accessed by onstar (i called them on 2-19-2014 and asked them to document that they could not access the car ... It simply read "error" for them) the fob key has no effect, there is no steering, no brakes, no lights, no nothing for 20 to 45 minutes. So if in traffic .. The car simply becomes either a road block or a target.the car has been into 2 different dealerships and even with video of the incidents they simply say they can find nothing wrong and make ridiculous suggestions.the car as is, is an accident or worse waiting to happen.!....updated 07/31/14
First the car would not start.after multiple attempts it did start and service anti theft system flashed.shortly after, while stopped, all of the dash lights began flickering on and off causing multiple service codes to flash.then while driving the power steering would stop working at random times.
I was starting to cross a busy intersection when the engine loss power light and stability control light came on. Car would not go over 5 miles an hour. Just about 90 days ago it was at the chevy dealership for same problem where the throttle body and all sensors were replaced.
I am having problems with the electrical inside my car cutting in and out, all electrical turns off.service checks come across dashboard for power steering, stability check control, and traction control.the power steering has stopped working at times as well.i am not sure but if you are turning it appears that the turn signals stop working from inside the vehicle.headlights are dimmer than normal when it cuts in and out, it flickers with the shortages. I have taken it to the dealership three times now.the first time they tightened a ground wire, the second time they couldn't find a problem, third time they replaced the engine control module, and now i'm taking it back a fourth time to have the body control module replaced.this problem continues to get worse.
As i was driving my radio started going on and off then car completely shut off steering while went stiff to the left and locked as i was on the road scared the living spirit out of me was the scariest experiencesluckly i was alone without my kids because that could of been a fatal accident. In was very lucky it was not a busy morning the first time it happen and i was able to keep to left until car came to a stop at the curve. This has happen to me more than once that i stopped driving car stopped paying it because it was a lemon so many things went wrong 3mnths after buying car at used dealers i felt cheated and stuck i even lost my job because i wasnt able to get to work on time or at all at times because of car problems
It begins with the radio blinking on and off when this is happening there are several things we notice that goes on in the instrument panel such as signal lights no sound, sometimes putting the window up will trigger the wrench to be displayed, also loss of the ability to turn the wheel. No cruise control when the radio is blinking.
2012 chevy cruze with less than 25,000 miles on it. While driving, the traction control light will come on the dic and then service stabilitrack and the car would die down for a brief second and the radio will cut off. I made an appointment to a dealer and they said to drive with the traction control off until it gets in. Now it is doing the same thing with the traction control off. It is also doing this in reverse! this car is still under warranty with gm, but i'm afraid that i will have the same luck as others on here who are experiencing the same problems and nothing will get fixed. I'm also afraid that this will occur at an even greater rate and longer while driving causing an accident! something needs to be done to fix this problem in this model!
Stabili trak check engine light and error messagetransmission fluid leakage out of bottom of vehicleon driver side causing strong burning oder inside car while in motioncar seems like it gore into neutral not allowing driver to push gas. Immediately get to a safe place and cut vehicleoff to avoid excessive damage,if on busy road or freeway be very careful not sure what happens at regular speed of road or freeways . I was in a school zone and received police assistance for traffic control.
Our 2012 chevy cruze started with the radio turning "off" and "on" on its own the month after we bought the car. A month later it happened again as well as left my wife stranded at a store. Car didn't want to turn on. I figured it may have been a bad battery. Before i could even "jump" the vehicle, the car got all power back on with no problem. The 3rd time radio turned off and onits own and then shut down completely with no power to vehicle at the same store near my wife's work. I noticed nothing electrical worked in the car, like hazard lights, brake lights, and anything that should have 12 volt constant power. I now carry a multimeter in the car. On a 400 mile drive on the highway i experience the radio issue as well as "stabilitrac", and many other malfunction lights displaying on and off on my dash while driving 75 mph. I even recorded this while driving. My family and i were on vacation and while driving i lost power steering then the car shut down and left us stranded with no power again. Wait about 10 to 15 minutes, the car will return back to normal like nothing happened. Took it straight to the dealer right at that moment and they couldn't duplicate the problems. Returned home from vacation and it all happened again in traffic while driving. My wife and kids were in the car. I called for a tow truck and towed it to the chevy dealership in town. I left it with them for 4 days and they still couldn't find anything wrong with the car. This car still continues to turn off to this day and i've only had the car for 6 month now. I won't let my family in this car. I have also experienced the door locks, lock and unlock on its own and the wipers activated on there own. Not sure whether it could be a bad ecu, bcm, electrical harness, fuse boxes. The ecu was reprogrammed at the 2000 miles for an unknown reason. Wish i had bought a different car instead of this lemon.
Since march 2015, i have been experiencing issues with and i have video evidence while in failure mode, of what i believe to be failures of the body computer(s) in this vehicle. The dashboard displays have been going on and off under a wide variety of driving situations, and while sitting at idle. They fault when the vehicle is simply driving down the highway. More often i notice it when utilizing turn signals, hazard lights, and breaking. During these faults, the center information display for the hvac and entertainment will frequently turn off. This kills the radio. It at times kills the hvac systems and the turn signals (at least the noise for the turn signal indicators). At times, the center display above thesteering column will go black and then display a message about the stabilitrak having failed and requiring it to be checked or the abs needing to be serviced. Then it returns to normal mode. The frequency has increased to every time i drive the vehicle. Also on at least 3 occasions the abs has actually failed. On one of those occasions, i hit another vehicle while parking. Thankfully there was no damage to either vehicle. When connecting the vehicle to a diagnostic device, no issues are indicated. I'm in the military in germany where the roads and highways are extremely hilly and it snows heavily. I'd rather not die in an accident before this issue is rectified.
My chevy cruzehas been experiencing similar problems from past repairs and would shut off while driving.while driving the car would lose power, multiple warning lights would flash on the dash, the car would lose the ability to accelerate and the doors would unlock while driving.this has occurred several times yesterday (6/23/15): while driving over a bump at a low speed and while merging onto the freeway at about 60mph.during yesterday's incident i had to go into the emergency lane and put my emergency lights on as my car lost the ability to accelerate.the car lost power for a few seconds and the car would gain power immediately after.there have been two prior incidents where my car has lost complete power while driving, both times a safety report has been filed.this is a very scary issue and hope that this does not occur again.
I have a 2012 chevrolet cruze eco, within a year i had to have the turbocharger replaced.before i had it replace i brought it to the dealer with complaints of losing power and the smell of gas and exhaust.they said working as normal; within days it started making a loud noise. I call onstar to do a diagnosis' it was my turbocharger.it was fix but a few days later it smelt like fumes again.took it in and they said working as normal.a year later the turbocharger went out again and i paid 1200 to have it fix.long story short i'm still smelling exhaust even after having all the recalls fix. Now my stability traction control light came on the off again. This car was a lemon from the beginning but i'm out of warranty.i thought by now they would of had a recall on their turbocharger and the oil line that they say thatkeeps getting block and the exhaust smelll. Is anyone working on all these complaints?
I recently had a diagnostic done on my 2012 chevy cruze eco 1.4 liter. The code read as p069e, fuel pump control module. I have had issue with the instrument panel not showing accurate fuel levels. Sometimes if the fuel goes below half a tank it reads empty for a few days or a week, even if i fill up the tank it still reads empty. This can be dangerous, especially on long trips and i have a long commute in and out of different cities. I have had this issue since i have had the car at 1100 miles when i got it. I currently have about 108000 miles. I used to think it was the fuel pump, but recently learned it could be a few things like the fuel line pressure sensor, fuel pump mra, wiring, circuit issues, or the fuel pump control module. And the fuel pump control module seems to be the main issue or so i have heard. It would be great if this could be resolved, it is not good driving around with a defective fuel system.
Engine loss of power and stability and traction control. The vehicle was moving and lost power and would not go above 5mph causing a safety issue on highway.
While driving, radio display and speakers turn on and off. Started june 2016 and has progressively gotten worse. Seems to happen when turning the vehicle and or pressing the brakes. Stabilitrack/traction control error message appears on dash. All abs related icons flash. Sometimes it happens once. Sometimes it's repetitive until i turn the car off and then turn it back on. Doesn't matter how fast i'm going and the longer the trip, the more frequent it is. Based on what i've learned about this, it should be covered by special coverage 14311b but my dealership gives me the run around and asks silly questions about if my battery is in good condition and if i think i need a new alternator. If it was the battery, the radio/speakers wouldn't be the only item(s) that turned off. From what i'm learning, this problem gets worse and power steering or full vehicle function is diminished or goes off completely. Not sure what more needs to happen to chevy customers for chevy to make this a recall.
Driving down the interstate doing 70-80mph and the car starts dinging-stabilitrack, traction control, and reduced power all come on and the car loses power without any warning and couldn't drive faster than 5 mph and had to get to the shoulder of the road without getting hit by other vehicles doing the same speed. This vehicle with this issue that came out of nowhere should not be driven on the road. I have had several issues with this vehicle and cel lights on but nothing that almost completely stops vehicle without warning and almost kills everyone in the car! i get they are trying to save the engine or whatever from further damage but i am pretty sure that i would like to live and not kill anyone else in the process of this so called safety precaution the vehicle takes on.
On several occasions my vehicle has lost power steering service. I have almost crashed into a metro rail and into another vehicle because i am unable to turn my wheel. On another occasion, i was about to park and the car turned off on me; the key was locked into the ignition and i couldn't turn it, the doors locked and nothing worked. I was stuck inside until after about 5 minutes, the car unlocked everything and the ecu turned back on. I've had to take it to the dealership twice for this problem and they have told me it's covered under a "special service" but these incidents happened almost a year apart. I do not believe the car is fixed. Also, the service stabilitrak and other lights flash on and off and so do my radio.
I was leaving work, onto a busy street and the headlights flickered, the check engine icon appeared on the dash, along with engine power is reduced, service traction control & service stabili trak. My car slowed down to about 5 miles and i was almost hit. I reversed back into my company's lot. Someone scanned my car and the code was for p2135. Doing research, i found it was a previous recall for this issue but can't find any now.
Car does not run right. When accelerating the car does not budge and stalls out. Found out if the ac is off it is less likely to stall out after stopping. Was told it is a possible clogged catalytic converter. The stabilitrak and traction control wanings pop up. Took it to auto zone and they told me it was bad gas. Something is off and it's not a easy diagnosis.
The center information center with the radio began shutting on and off while driving.when the display & radio shuts off, even the blinker wouldn't make a sound.sometimes during this a notification would come up "service traction control" and/or "service stabilitrack." i tried troubleshooting it myself for a few days. Sometimes the blinker, seat warmer, or even plugging in my phone to the usb port seemed to trigger it. I noticed the voltage fluctuating from 12.9 - 15.2v while driving or at a stop.the day that i took the vehicle in for repair, all the notification lights began to blink and then the power steering went out during a left turn.the dealership replaced both battery cables and mentioned that they've had many of these cars in with this same issue.the issue appeared to be resolved and the car was running great, until yesterday 1/15/14.everything mentioned above, except for the power steering loss, is happening again.if you search the internet and youtube, you'll quickly see this is a growing problem that needs to be resolved and recalled.
Without any previous problems before this day.. My transmission went out with only 80,000 miles on june 7, 2018. Being on a busy 2 lane, curvy highway, my car just completely went out of gear and thankfully i was able cruise off to the side. A few minutes later an alert than came up on my dash and said "transmission hot, idle engine".i had bought this car in 2014 with only one previous owner that took really good care of it. It is ridiculous for my transmission to go out with such low mileage and to have to pay $5,000 for a new one and plus the car payments i still have on it. Unfortunately, i am not the only person to have this issue. There are many others. Just because they look nice doesn't mean it will last long.
While driving my car would not accelerate. The car will not move when changing gears. I took the car to the dealership because the check engine light and stabilik service light came on. The mechanic diagnosed the car and replaced a connector. Now, the car gears don't work. Misdiagnosis.
The contact owns a 2012 chevrolet cruze. While driving at any speed, the stabilitrak and power steering lights illuminated. The vehicle failed to accelerate, lost power, and stalled. The vehicle was taken to a dealer where it was diagnosed that the ecm and the bcm were not connecting. The technician reset the computer; however, the failure recurred. The manufacturer was notified of the failure. The vin was unknown. The approximate failure mileage was 40,000.
This is the second incident (march 2014 & february 3, 2015 resulting in the loss of the power/control while operating the vehicle, both incidents were terrifying.i purchased my certified used chevy cruze in february 2014.in march/april 2014 immediately after startup (traveling under 10 mph / approx. 60,000 miles) the car began experiencing electrical issue; the displays on the dash would flash intermittently followed bywarning lights (power steering, brakes, traction control etc.) and a complete loss of power to my car while driving, no steering, no brakes etc.i filed a complaint in 2014 (nhtsa - no. 10574169 #14311:special coverage adjustment negative battery cable loose.i immediately brought my car into the dealership for servicing. Ultimately, the positive and negative battery terminals were replaced and the service was covered under warranty.yesterday, february 3, 2015, i experienced a similar incident.shortly after starting my car (traveling 5mph / approx. 84,000 miles) the car began to shake violently, the check engine light turned on and again the car began experiencing similar power loss to my car while driving. My car was towed to the dealership and the cause was again identified as a negative battery terminal, a bad intake/gasket leaking and a small engine oil seep.these are some of the same issues identified with the initial incident in 2014 when these parts were replaced.this is a terrifying scenario and to have the same issues occur in such a short time period after the parts were replaced is not comforting and leaves me with fear that this could occur again, i do not want to continue to take chances with the safety of this vehicle. I hope this is taken seriously and resolved to avoid this from continuing to happen to myself and others in the same situation and to hopefully avoid this from turning into a serious and/or deadly situation.
While driving the music will shut off and the dashboard which projects the speed flashes on and off. My headlights and turn signals are also effected by the issue as well; at one point while driving it occurred and my steering wheel locked up while tryin g to make a turn on a city street.
The car has had issues since i bought it. Everything from the transmission to the seatbelts to the engine to the brakes there is something wrong. My vin number doesnt match the recalls but teverything that is wrong is recalled on the 2012 and 2013 but i missed the recall by a week? sounds like to me gm knew the most issues were on the car manaufactured when mine was and didnt want to fix the problem
On the first occurrence the lights on the radio display began to flicker and then all electrical power to the dashboard. The electrical came back on and the dash display depicted the warning message check stabilitrak.i took it to the dealership where i purchased the car and they said that high voltage codes c0800, 07 and high voltage history showed up on the scope and there were no issues. The second time the lights on the radio display began to flicker and then all electrical power to the dashboard, airbags and the electrically assisted power steering went out, while on a very steep mountain road and i had no control over the vehicle. The electrical came back on and the dash display depicted the warning message check stabilitrak.i took it to a different dealership and the dash flickering occurred with the service person in the car driving but nothing showed up when the mechanic was trying to fix it so they said there was nothing they could do.two days later while my daughter was driving she lost power steering and the same issues with the dash and was involved in an accident, thank god her baby was not in the car.please help!....updated 07/31/14
The car computer system is glitching. Turning on and off. Says to service stability trak. I have not messed thiscar up or been in any wrecks.
Recently, car radio has been flickering on and off, along with service notifications of stabili trac, traction control.chevy dealer notified, serviced car, found nothing and has no explanation.today, stopped at a corner to make a right hand turn.as i was accelerating at approx 2-3 mph around the corner, then steering was lost and could not turn the corner.lost all control of car.very fortunate there was no damage or injury to anything or anyone.scary incident that could of had a worse outcome.
My vehicle will say the drivers door is open when it is not, it will shut off and on.the alarm system goes off when ever it feels like it even driving down the road. There is nothing to do when it does this you just have to let it go off until it stops. The speed gauge changes from what the non digital one says. And the engine light shuts off and on when you hit a bump.
Car suddenly shifted into 4th gear while going 70 mph. Squalled left front tire, and violently snatched steering wheel to the left. After shutting car off, the problem was gone. Shortly after, stabilitrack, and steering alarm appeared on message display. That cleared once shut-off. Three weeks later it occurred again. This time, on a trip, it did the exact same problems four times in a row. This is a very dangerous problem. If i had not had a firm grip on the wheel, i would have been hurt. I pity the fool who tailgates me! i took the car to the local dealer, and had the california flash "recall" done. Sense that the transmission has not shifted down while at high speeds, but now, the stabilitrack, and abs lights are staying on.
Bought the car used from a non-chevy dealer in june 2014. After about a month or so and 44000 mpg. All of a sudden, the time/temp/date display (along with the radio) started blacking out. Then a few times the "service power steering" warning light flashed on and off and we actually lost our power steering momentarily several times and today 07-20-2014 with me, my husband and 6yr old daughter in the car!!!!very scary. Then the "service stabilitrak" warning light flashed on and off as well. At the same time the time/temp/date blacks out again too. The car loses power when traveling at speeds over 50mph. All the warning lights have flickered on and off several times along with the power steering and stablitrak. This issue needs to be addressed. I will be contacting a dealer and legal action will be taken if issue isn't resolved. Peoples lives and safety are not something to be taken lightly.
Car drives fine but interior lights go out radio starts blinking and service stabilitrak, service traction control, service antitheft, and service power steering lights come onthe dash. I took the car to the dealership where they replaced the bcm. This did nothing 4 days later it all started again. After turning the car off everything resets. On some occasions the antitheft stops the car from starting back up i have to leave the car sit with the key on engine off for about 5 minutes then it will start. There is no loss of power in the engine and all the gauges still work. When i apply the brakes this happens, or when i try to roll down the window, or even when im just cruising down the street without and changing speed or anything in the car.
Car goes into a power down mode and stabilitrak light comes on. Has been in dealership for a week and stored no codes to diagnose. Can be driving down the highway at 60 and have loss of power. Will eventually cause accident. Car is still under powertrain warranty and cant be diagnosed.
Dangerous to drive this car 2012 chevy cruz. My cc 12 decided to jerk, shake, all panels starting flashing, shake, make noise and increase speed and then suddenly brakes kick in and it stopped in the middle lane of i95. Becus powertran is over by 1 year, chevrolet wont do anything about it. They said to take to official chevy dealership. Which now incurred a cost of 370 with discount. Their rep told me a each time i call tha the powertrain is over however considering the trouble with the vehicle, you are on the perimeters of this.we get the diagnostics and work with you possible picking up someif not all of the cost.no such thing, instead their senior advisor advised me i am [xxx] out of luck on a 6 yrs old car with approx. 79 thousand miles. That's their response. Out of car now 11 days, handed a bill for 370.00 to tell me the same thing my mechanic told me.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While driving to work i was signaling to switch lanes for my exit off the freeway. Began to merge and my steering wheel locked. Luckily it's wasn't for long and the freeway was not busy. However the fact that my newly purchased vehicle has a glitch is saddening. What's even worse theirs no maintenance light or check engine light, something to make the dealership believe their is a problem. Only a flashing light that says check stabilitrack, traction control, powering steering and at the same time my abs service light begins to flash. Really hope chevy puts out a recall..
The vehicle dash board flickered all the lights and displays came on the radio display went black, service stabilitrack indicator came on, the bluetooth went out, the brake light and traction control lights came on. This is happening at any time it can happen when you first start the car or after you driving for a while. It now happens all the time and has gotten worst, now the steering wheel locks while your in a turn and on three occasions i almost crashed into a wall. The car also hesitates and feels like it's going to shut off.
While driving all the lights are coming on,the dashboard. The brake lights, service stabilitrak light, and the abs light and the radio blinks on and off and then sometimes the radio stays off for several minutes. I had taken the care to the dealership to have them to check it and they advised me it was my thermostat causing the issue. They replaced the thermostat which was under warranty and the dealership said everything was ok to go. A week later the all the lights on the dashboard came back on again i took it back to the dealership and they advised me they didn't see any codes reading that there was and issue. I showed them the pictures and the video that i captured while the car was doing it and they advised me i had a electrical problem but they can't find it. The problem is still an issue and its still doing the same thing.
The contact owns a 2012 chevrolet cruze. While driving various speeds, the steering wheel seized and all the warning indicators illuminated on the instrument panel. In addition, the vehicle stalled and would not restart until five minutes later. On another occasion, the vehicle stalled and restarted independently. The vehicle was not diagnosed or repaired. The manufacturer was notified and stated that the vehicle was no longer under warranty and that there were no open recalls. The contact would have to pay for the diagnostic and repair costs. The failure mileage was approximately 85,000.
Driving my car at about 25mph started to hear a rattle in it.when went to accelerate the car started to smoke and had no power.when idling you could hear the motor "work" and it had a jump in it.only has 50,000 miles and has never been driven hard.of course it's out of warranty now and i have no clue why it wouldn'taccelerate and started smoking.the engine light came on and was still on when i left my car sitting on the side of the road.
I turned my car on one morning after i just had it in the shop to get the recalls fixed on it. Im seeing service stabilitrak and service traction and abs lights. I can no longer turn on or off my traction control. My brakes are now grabbing really bad and im getting a really weird feel when i have my foot in the gas and turn my wheel. My car is not the same after the recalls were done.
My son was driving down the road last week and dash flashed stabilink and he lost all power and forces him to try to pull over which he could because steering wheel locked up and brakes got hard to push. A week later stabilink flashed again and then while driving down the road he had to slam on brakes for a stopped vehicle and brakes would work and steering wheel locked up again resulting in him rear ending the vehicle.
Electrical issues that include loss of power steering while driving: warning indicators would flash on and off, such as "service stabilitrack", "service power steering" and "service abs", while driving. Radio began shutting on and off while driving. When the display & radio shuts off, even the blinker wouldn't make a sound. What i find alarming is during these episodes, the power steering actually fails for a short period of time. On a 20 minute drive, i experienced 4 failures and the above electrical issues happening non-stop for the duration of the trip. A day later, as a test, i drove my car around my neighborhood (less than a 1 minute drive) and experienced all the same issues, including loss of power steering. I have scheduled service with a dealer. A search on the internet shows an alarming number of chevy cruze owner with this issue, which points to manufacturing or design defect and not wear & tear. Loss of power steering while in motion would seem to be a safety issue and should be addressed.
I just purchased my 2012 chevy cruze 3 months ago, it has 36,000 miles.last week when i started off to work i got a reduced engine power message and the car would not accelerate. I read the manuel and followed the instructions, turned off the car, waited and restarted,but it still would not accelerate. I checked online for reported problems with the car and found that many people have had the same issue. I called the dealership and was told i could take the car in but would have to pay for any repairs because there was no recall on this problem. A few days later i started the car and it seemed fine so i tried driving it. It was fine for the first 15 minutes but then the reduced engine power light came on again and the car would not accelerate once again. I had to pull off to the side of the road, turn off the car and wait several minutes to be able to drive a short distance before the problem happened again. Thank god i was not on the highway when this happened or i could have been in a terrible accident. I can not believe that with so many owners reporting the same problem there has not been a recall. Also it appears the manufacturer was aware of the problem from the beginning because in the owners manuel they tell you what to do if this should happen.
While driving the radio and other interior lights started flashing on and off. Now along with that the check engine light is on, the service stabiltrac is on and it will loose steering assist at times. Today it started dying when taking off and at intersections.i have spoken to a few diffrent techs and a couple diffrent shops on this matter and nobody has any answers as to what it is they all have said that they have several doing the same thing and can not figure them out.
I purchased a used chevy cruze, previous rental, from the chevy dealer about a month ago. Within the past week i began to have intermittent electrical issues, which started with the radio panel light flashing on and off and the radio would also turn off for several mins at a time.today the electrical problems progressed greatly, impacting the power stealing and i lost power steering completely while driving. In addition,multiple warning signals began to flash: power steering, stabilink, brakes and security traction control.this happened while driving, thankfully i was going at a very low speed otherwise this could have been a potential serious and dangerous situation as i briefly lost control of the car and almost crashed at 10mph (or less.)thankfully i was already on my way to the dealer (1 miles away) for an appointment for servicing that i had previously scheduled due to this issue. Once i got to the dealer they were able to see the issues first hand. I turned off the car and then this car completely died. I left the car at the dealer and hope this issue is resolved and the car is safe to drive.honesty, i am very nervous to drive the car in fear that the car is unsafe and these issues will continue.
While driving, on at least four occasions, i have lost power completely, causing all electrical functionings to stop, making me lose ability to accelerate, causing my lights to shut off, and all other functionalities of the car, besides steering and using inertia, resulting in pulling over without endangering myself or other drivers.there also seems to be a skipping or jumping involving the fuel injection when accelerating, which makes speed regulation irregular, sporadic, and does not allow the driver to make accurate judgements on the cars capabilities concerning timing and distance to other drivers. Recently, i was in motion driving through chatanooga, tn, where it is mountainous and has steep hills, during nighttime, so visibility was lessened, and danger, due to the type of road it was, was increased.while going downhill, luckily, with other cars around me traveling at 70 mph, my car just shut off, completely. I lost the ability to accelerate, my lights shut off, almost causing an accident with the cars around me. Luckily, i pulled onto the shoulder without any damages.this happened again, about two months ago, at a stop light.i began to accelerate, and in the middle of the intersection, my car shut off, i had to coast off of the road, lost all acceleration, and again almost was involved in an accident.
I was driving the vehicle to work and the stabilitrak control and engine power loss kicks on to the vehicle andmakes me have to control of the vehicle, i've almost caused several wrecks do to this happening, i've been in and out to the dealer several timesmall with this vehicle tomorrow i'm taking it in for the 7the time now this is a safety issue and it's putting me and my fiance life at risk, please some thing has to happen to get this taken care of!
Driving the radio cuts in and out meanwhile service stabilitrac warning comes on.does this around 6-12 times in a 30 minute drive to and from work.on a few instances the vehicle lost all power while driving.this occures on a daily basis.this happens while driving and at a stand still.also the check engine light has come on numerous times.it is a p0597 code stating temp sensor is inoperable.non of these issues should be going on in a 2012 with less than 45,000 miles on it.
Car randomly displaying service stabilitraxand dashboard lights flash radio turns on and off.seems to happen more at stops but sometimes when moving also.started with radio turning on and off only but now includes the other also. This has been an issue for about a month.
I was moving up in my driveway when my vehicle lost power and the a chiming noise came on and the stabilitrak appeared and will not come off i followed the instruction that i was read in my manual but now this keeps happening i don't feel that i should be responsible for this since there has been more the one complaint on the same issue.. This should be a chevy problem abd there should be a recall..
61,000 miles and car is showing repeated p2135 codes for throttle/pedal senor issue and places the car in limited power mode. Event has happened during warm-up, at stop signs and lights, local street speeds, and during highway travel/speeds.i have cleared the issue using obd ii tool and phone app.
The main console in the car starting turning on and off, the lights doing this as well. It affected the turn signals when i was making a turn, making them turn on and off as well. Turned off headlights as well, while i was on my way home. Once i got home i turned off the car and restarted it, and the whole system rebooted and i had to fix the date and time. This happened again when i used the auto-start on the key fob, drove a little bit as the console kept turning on and off, pulled over and tried to restart car. Couldn't remove the key from ignition, eventually got car to restart after trying to restart it for about fifteen minutes. The next day the same thing happened, so i parked the car and turned it off and tried to restart it again. Wouldn't start and the key would not come out of ignition for at least forty-five minutes. Finally got the car to start and drove home. When i got home, turned car off but could not get the key out of ignition. Sat for another fifteen minutes trying to get key free. Eventually able to remove, restart and turn car off normally. But after locking the car, and then coming back to get things out of car, the doors would not unlock and i cannot get into the vehicle.
While driving on ortega highway which is a two lane highway and is a connector road from inland empire to orange county with narrow lanes running thru cleveland national forest, i was driving with the flow of traffic and the car suddenly shut off, steering wheel locked, various computer panel lights started flashing and the car became uncontrollable to the point where it almost went over cliff. This was the most horrific experience and lucky to be alive. I have contacted gm directly and will contact the media in the event i receive no resolution. The car is a safety hazard at this point and not drivable. Sadly i just purchased the car in march of this year. I refuse to be stuck with this car that i completely lost trust to drive with myself let alone with my children.
It has been a known issue all over the internet that the 2012 cruise has had a problem with its electrical system. Along with myself many others have noted that while driving the cars electrical system goes out disabling the power steering, radio, gas, anything tied in with the electrical system. This has caused many accidents and has nearly caused my significant other and myself on 3 separate occasions to nearly run into a pole or ditch.this is a safety hazard not only to the driver of the vehicle but to other vehicles or pedestrians.
In april i had been driving and noticed that my radio was flickering. After about ten minutes of my radio flickering on and off, the "service stabilitrack" light came on. Once the service light came on, power steering shut off and i had to pull the vehicle over. After pulling over, i shut off the vehicle and then tried to restart it. This time it started with a new service light on. I took the car into the dealership and they had it for three days hoping that the problem would present itself to them. I showed them a video of what happens to the radio and they were unable to help me. They did however notice that a previously recall done on my car had not been fixed before i purchased it. A few days after getting the car back, the lights started to flicker again. I contacted the dealership and they let me know that there was no point in bringing it in unless the problem was constant. About a month later, i went to start my car and nothing. No lights, no engine turn over nothing. My key was stuck in the ignition and would not turn. My fiance had to get out tap the battery and the whole thing started up. Two days ago, the same radio, service lights and engine shut off happened again. This is 2 times now that i have had complete failure in the middle of the road. I am literally terrified for my life!!!!!!!....updated 07/31/14updated 08/23/2017*ct
I was driving home from work, about 15 miles on the freeway at the speed limit which is 75 mph. The car with no warning completely shut itself off. As a result, i lost the ability to steer or brake. I would estimate it stayed off for approximately 5 seconds before kickingback on, without my having to restart. I treated this as an anomaly. Last week on my way to work, which is in the dark at 3am, it shut itself of 3 times within 10 miles of a 70 mile drive. Each time giving me a service indicator light of some sort ( service stabilitrak, service anti theft...) i had no steering, no breaks and no lights. Again this is in the dark!! i noticed that there are 43 other complaints of this very serious safety issue with no resolution from this site , the dealerships or the manufacturer. Is it going to take a death or horrifyingly bad accident to get this addressed???
Takata recall, i have a 2012 chevy cruze and the stable i track light comes on reduced engine power light comes on and it's just basically shuts off in the middle of traffic, check engine light comes on , stayson flashes on and off.
Electrical issues that include loss of power steering while driving: warning indicators would flash on and off, such as "service stabilitrak", "service power steering" and "service abs", while driving.radio began shutting on and off while driving. When the display & radio shuts off, even the blinker wouldn't make a sound. What i find alarming is during these episodes, the power steering actually fails for a short period of time. On a 20 minute drive, i experienced 4 failures and the above electrical issues happening non-stop for the duration of the trip. A day later, as a test, i drove my car around my neighborhood (less than a 1 minute drive) and experienced all the same issues, including loss of power steering...i have scheduled service with a dealer...a search on the internet shows an alarming number of chevy cruze owner with this issue, which points to manufacturing or design defect and not wear & tear...loss of power steering while in motion would seem to be a safety issue and should be addressed.....updated 07/31/14
Overheating. Loud noise in engine with loss of power that we determined to be the turbo. Cars breaks have been changed several times since purchase. Consistent warning lights on dash. The car has a very loud rattling sound when driving. It isn't as lound when sitting still at a redlight.
The electrical system, radio, power steering, stops working intermittently .i slowed down recently to turn and the power steering quit and i hit the curb. I had a private mechanic tighten cables to battery which worked for months but now the problem is back.
I purchased a new 2012 cruze eco new and currently have 48k miles on it.this weekend the cruze twice had the following problems:1. Dic error - engine power reduced2. Dic error - service stabilitrak3. Check engine lightengine power was reduced to peak out at 10 mph.luckily the power steering was unaffected and i was able to get the cruze home without accident.letting the cruze sit for a few minutes in the off position seemed to clear the issue, but it was still scary to have the engine shut down like it did.local dealer confirmed that the throttle body was junk and replaced it but not under any warranty.total cost was $400.dealer confirmed that similar issue is occurring with sierra pickups and the tb is covered under the powertrain warranty.very disappointed that the tb was not covered as an engine component.many cruze owners are having this problem...look on cruzetalk.com.the tb should not be wearing out at 48k...or 100k.
"takata recall" i have and issue now for months since ifinanced the chevy cruze 2012. It has something to do with the brakes or running lights switch. If the lights are on running mode and you touch the brakes it seems the radio goes on and off, also acts like the car is shutting off when you are stopped. Also the stablity trac light on dash comes on multiple times. I do not have the funds to have someone check on the situation especially when i have read up and seen so many complaints bout the same thing. I believe this is a manufacturer problem maybe to much power surge to circuit or whatever you want to call it. However it is a serious condition because when i went to make a turn the brakes n steering went out basically i assumed the car lost power and thank god i knew to hit the gas pedal to get it to stop , and re-function like its suppose to do. I hate to say this to chevy but they need a recall on these chevy cruze 2012"s . Before someone like myself or another gets hurt or even worse killed in the car systems malfunction. Feel free to contact me. I will love to take you for a ride in the car so you can enjoy the faulty systems i see and who knows maybe the power brakes n steering will shut off so you can feel the way i felt when it happen less than a mile from home after working 12hrs. You ask for a specific date well there has been so many days and multiple times in one day it is hard to list all the actions. But trust me if you would like to take a ride and see for yourself i be more than willing to comply.
While driving approx. 40 mph, vehicle stalled, traction stability and check engine lights illuminated, and steering locked.the radio shut off and the radio screen/ env control panel flickered on and off continuously.i continued to drive the car since i was a short distance from home.checked the battery connections and all seemed to be tight.drove car to work today but didn't have the issue.i literally just bought this car a week ago and it passed md state inspection.i am wondering now if the inspection included a obd check.
Since 11/13 to present, i've been experiencing instances with the stability trak issues with the radio turning on/off for a few mins; the dashboard lights would blink and go dim; it happened often when i'd use the defogger and try to let the window up/down and it would also dim my headlights (i noticed that in the evenings) or even just using the turn signal. Recently i was hitting the highway & the power steering went out, the doors unlocked & the messages were on my dash. There's also a dark ring around my steering wheel for the airbag that i believed tried to open. I had to turn the steering wheel with a lot of force to pull to the side of the road to avoid getting hit from behind. I turned the car off & waited a few minutes & turned it back on.it came back on with no issues. The next day the power steering went out again but this time i was in the driveway after arriving home. Both times that this has happened, i was using my ac. I went to the dealership & was told that the codes may not come up since it had only happened 2 times.i took it to advance auto and they put it on their computer and no codes showed up. I was told by the place that i purchased my car from to wait for the recall. I've been checking every day since then to see if there is a recall for my car because i don't want to pay for repairs that should already be on the recall list! i'm too afraid to drive the car a long distance for fear of getting hit or even killed by other vehicles if & when my car does it again.
While driving my 2012 chevy cruze, my radio will shut off randomly for about 10 seconds, and when it does, i lose complete control of the steering. It is like the car shuts off but when the radio turns back on, then the car will restore power. Very dangerous and scary!!! and yet, there is still no recall for my specific vin.also, for two mornings in a row, i have noticed a smell and some smoke coming from the engine. It will only do it for about 5 minutes and the car will not overheat. I swear it is one thing after another with this car.
This started this week, the electrical parts (radio, speakers, turning signal clicker, ac etc) will constantly flicker off then come back on after about ten seconds, every time i have the car running. The stability warning will sometimes go on but will eventually go out. The specific incident occurred the the 27th of august when i went to take a left turn, on to a highway. When i went to make a turn my power steering locked up and almost caused me to hit a passing car and get rear ended. It specifically locked up at about ten miles an hour while picking up speed. After i returned to my parking lot it locked up again and caused me to hit a barrier, slightly damaging the front bumper. Since then my power steering will sometimes lock up making it extremely difficult to turn.
I was driving to work around 6 am my dash board blinked off and on and showed an error "traction control/stabilitrack."i have taken the vehicle to the dealer at least 3 times and they tell me when the vehicle is in their care it does happen. The last time i let them keep the vehicle for a 1 1/2 weeks and it happen the next day i drove it. Now i'm trying to figure out who is going to reimburse me for the rental i needed.
The contact owns a 2012 chevrolet cruze. The contact stated that that while at an independent mechanic for routine repairs, the mechanic diagnosed that there was oil leaking from the turbo into the intake hose and the turbo needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to a dealer who diagnosed that the cam cover assembly needed to be replaced. The vehicle was repaired; however, the failure recurred. In addition, while driving at 10 mph, the brake pedal was depressed but the vehicle failed to stop. The contact had to apply force to the brake pedal in order to get the vehicle to stop, however, the contact crashed into the rear of another vehicle. There were no injuries and a police report was not filed. The manufacturer was notified of the failure. The contact was aware of nhtsa campaign number: 13v360000 (service brakes, hydraulic), however, the vin was not included. The failure mileage was 88,000.
Blown turbo/oil cooling system. Replaced, $2050.00.,, coolant reservoir cracked/ replaced/with labor $200.00. Valve cover, inner crack(gasket crack) also, $175.00,, tire total flat(tried to fill with air) tire became flat within 1 minute,, had to buy new tire. $125.00/.. Coil pack replaced, $175.00,, battery(died), replaced $125.00// ocu/ replaced,$200.00//oil plug replaced$27.00 gmpart.partsdirect price with shipping $7.00 !!!, i reelly got the shaft on that 1 !! on star cover unglued & fell off,,other than all this, it is the most fuel efficient motor vehicle i have ever owned. .i have gotten as much as 54mpghighway,, on a test of 1 ,10th of a gallon(=12.8oz) 9miles, their is a secret to getting this milage,these replacements have occured over the course of 4.5years, 168000miles. Repairs totalling with tires, oil changes, etc. $5200.00,eye opener,jaw dropper.
Failure of water pump.on the morning after normal work commute of 60miles, found spilled coolant under vehicle.gm service replaced the water pump under warranty. Vehicle only had 25k miles and the water pump failed-unacceptable.
This is a very well known problem with chevy owners. I have done countless hours of research and seen hundreds of forums and articles related exactly to this specific issue. Now it has to be brought to the attention of the federal government to issue a recall. I own a 1.4l turbo automatic 2lt chevy cruze 2012. This problem has been happening since the first year i purchased the vehicle however is getting much worse. Reduced engine power. The engine light comes on, a "!" shows up on the screen and the cars speed is reduced to 4 or 5 mph with in a matter of seconds. This has happened to myself as well as hundreds of other people from what the internet says. This is very unsafe especially considering some people have families and drive with children such as myself on highway systems. I experienced this while trying to accelerate into an intersection and got an immediate engine speed reduction. This could have killed my daughter and i if the vehicles in the intersection were unable to stop in time. Please do what is necessary to get this vehicle part or issue recalled and or recognized immediately!
My transmission was shifting hard then i parked it got back in put in reverse and it won't move,it moved in drive so many feet making horrible noise and then went out of gear...now won't move at all
Engine cooling system exploded while car in motion coolant was everywhere underneath the hood. Belt broken.and has oil leaking.with an 800 hundred dollars bill while on vacation.
The contact owns a 2012 chevrolet cruze. While driving 10 mph, the check engine warning indicator illuminated and the vehicle failed to accelerate. In addition, the contact stated that the vehicle consumed oil. The vehicle was taken to chuck hutton chevrolet (located at 2471 mt moriah rd, memphis, tn 38115, (901) 318-3703) where it was diagnosed that the turbo head failed internally and was pushing exhaust fuel into the engine crankcase. The dealer stated that the turbo head needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number. The approximate failure mileage was 83,000.
When starting my car, my windshield wipers start going along with windshield wiper fluid coming out, my four ways start blinking, and my trunk opens up and will not shut. I have not touched anything that would cause any of this to happen. This has happened multiple times and it puts me in a huge inconvenience.i was driving today and it's 14 degrees outside, yet my car started to overheat and a warning came up on my dash saying something about the a/c being shut off due to overheating.... Why would i be using my a/c at all?
I just purchased my 2012 chevy cruze 3 months ago, it has 36,000 miles.last week when i started off to work i got a reduced engine power message and the car would not accelerate. I read the manuel and followed the instructions, turned off the car, waited and restarted,but it still would not accelerate. I checked online for reported problems with the car and found that many people have had the same issue. I called the dealership and was told i could take the car in but would have to pay for any repairs because there was no recall on this problem. A few days later i started the car and it seemed fine so i tried driving it. It was fine for the first 15 minutes but then the reduced engine power light came on again and the car would not accelerate once again. I had to pull off to the side of the road, turn off the car and wait several minutes to be able to drive a short distance before the problem happened again. Thank god i was not on the highway when this happened or i could have been in a terrible accident. I can not believe that with so many owners reporting the same problem there has not been a recall. Also it appears the manufacturer was aware of the problem from the beginning because in the owners manuel they tell you what to do if this should happen.
I received my chevy cruze ls in august of 2012 after having it for a week i started to notice issues with the transmission. I drove it up north and after being on the freeway going a constant speed of 75 mph, when forced to slow down due to traffic the car could not figure out what i was trying to do and just had a mind of its own. The rpms would shoot up very high and the car would struggle to accelerate (almost as if it were stuck in neutral) and eventually it would jerk forward very hard and then accelerate. This happens every time i get on the freeway now and have to slow down because of traffic or slow down to get off at the exit (and continues well after being off the freeway). I am lucky i haven't been rear ended and severely injured or killed. I've had the car for almost two years now and its only gotten worse, it now does the same thing when driving down the street at 30 mph, it will be going along just fine then all of a sudden the engine revs as if it were shifted into neutral and then catches itself and jerks really hard and is fine again. Also when slowing down it seems to downshift too quickly almost coming to a complete stop on its own, which is why i am afraid of being rear ended. I have taken the car in to 5 different dealerships and am told every time that either they don't see the problem and i don't know what i'm talking about or they can see there's a problem but there's nothing they can do about it. I'm very disappointed in the quality of this car, i've also had issues with the radio and my usb cord not connecting to my phone and even when it does connect the songs come through with lots of static. I have tried different cords, different phones and multiple ipods and it keeps happening. I feel totally helpless and am sick of feeling unsafe in my car. My family has always bought gm cars, this is my second chevy and my last!!
Turbo charger valve failed causing multiple other issues. Car shuts off randomly. Stability track keeps coming on even after the wire to the battery was replaced.
Smells like burning oil took car to my mechanic and said there is some oil spilling on side of engine.
Ive had my car for 2 years now. After the first year i began noticing the engine would be going at a steady speed and if you began to accelerate the engine would rev or stall and the rpmsshoot up.the only way to keep it from producing the actions is to slowly accelerate. The engine is sluggish and does this while in cruise control.. After getting the complete read, it was said the 02 sensors were out. The engine is now to the point it will randomly be going and the engine light will start flashing and all speed is reduced. They were replaced, but the problem persisted. The car stalls out so often i refuse to take it in to cities or onto the interstate. I will be going back to a truck after this is paid off! will be going to the dealership this week!
Driving on the highway at roughly 70mph when car shuddered, and lost power immediately.after this the car would not accelerate.fortunately there were no vehicles directly behind me, so i was able to pull over to the side of the road.the check engine light was illuminated and the dashboard read three errors: "engine power is reduced", "service traction control", "service stabilitrack".after turning the car off, waiting, and turning back on the vehicle worked correctly, but the issue occurred after another 15 minutes on the road.i drove in the right lane the rest of the way home to ensure our safety, and this occurred 4 times in total.this was an extremely dangerous situation during a busy holiday travel weekend.had this occurred at the wrong time, this could have been catastrophic. Quick research online has shown this to be an issue with the make and model, as many other people have reported this exact defect.
Engine fan keeps running and dealership insists it's norman but it wasn't happening from 2012 through 2014.happens when i start the car and engine is cold, when sitting at light a light, with air on or off.i bought it brand new.i have the feeling they're waiting for something major to happen.i'm very concerned.i've had it checked 3 times.they say it's normal, but if it were doing this when i bought it, i definitely wouldn't have.please help, i don't want to die!
Service traction control
A sudden acceleration of the engine.
Since purchase as used, slow start speed with the engine almost cutting out. Radio flickering on and off. Engine cutting out when idling. Engine light for mass air flow (maf) sensor replacement. Replaced maf sensor and problem remains. Engine fan staying on long after engine has shut off and cooled. Service lights coming of for stabilitrack and other random issues. Front cigarette lighter won't charge devices. Tire air pressure sensors backwards on display, i.e. Display right front tire is actually left front tire pressure.
The contact owns a 2012 chevrolet cruze. While driving approximately 25 to 35 mph, the check engine light illuminated. While the vehicle was idling at a red light, it shook violently.the dealer diagnosed that the valve cover needed to be replaced. The dealer stated that the vehicle was not included in an unknown recall. The vehicle was not repaired. The failure mileage was unknown.
The car says in the instrument cluster "engine looses power" and to "service stabilitrac." then i loose acceleration. I have to coast to the shoulder shut the car down and restart. It happens more often on the freeway which is super scary. This happens every time drive.
At 45k miles had gas cap message a couple of times.then the check engine light came on.took it to dealer and they stated that it was exhaust manifold which was $1000. I feel at 45k (rural town driving) there must have been some defect for this to happen.does anyone know of any manufacture problems with the manifold on chevy cruze 2012. Also had problems with vehicle trying to die right before taking it to dealer.
Even after free repair due to being covered under warranty, the new pcv valve and cover are leaking again. Engine idles roughly, both in park and in drive. This is a known issue with chevrolet cruze, but my vin is not part of the recall.main error code p0171- bank 1 system too lean- is being picked up (check engine light came on yesterday morning (april 10, 2018)), along with error codes: p0106, p015b, p0236, p0237, p1101, p112d.
While driving my 2012 chevy cruze, my radio will shut off randomly for about 10 seconds, and when it does, i lose complete control of the steering. It is like the car shuts off but when the radio turns back on, then the car will restore power. Very dangerous and scary!!! and yet, there is still no recall for my specific vin.also, for two mornings in a row, i have noticed a smell and some smoke coming from the engine. It will only do it for about 5 minutes and the car will not overheat. I swear it is one thing after another with this car.
Service engine light came on at about 29,000 miles, so i took it to the dealership. After diagnostic it was determined that the thermostat had gone bad, so they replaced the thermostat and the holding mount. Then saturday on the way to work the service engine light came back on. I stopped for gas then the car would not restart. I had to have the car towed back to the dealership. It was determined that the cam shaft sensor also went bad. The car also hesitates when shifting gears in low speeds.
My car has been fitting the description of a specific recall on the same year and model. (i.e.: recall #12v288000 - date: 6/22/2012 - component engine and engine cooling) i purchased my car through carmax less than a year ago and have had multiple issues including, airbag senor problems, rmp issues, alternator replacement, etc. I've dealt with an oil leak from the valve cover most recently. I took it in for an oil change and found out there was a leak which was so bad it saturated everything in the engine area collecting near the engine and exhaust system. This lead to an awful burning smell. The valve cover was replaced and now two weeks later there is still an awful burning smell coming from both inside and outside the car. The valve cover doesn't seem to be leaking oil, and i don't see any weird objects or debris in the engine area. The recall previously mentioned fits my current problem to a t - but according to my vin there have been 0recalls. The car is not dependable at this point due to risk of fume inhalation and potential fire. It has been in the shop multiple times since i bought it and i have barely put 6,000 miles on it since purchase.
The o2 sensor blew out of the catalytic converter and the sensor can't be replaced. The threads were basically gone!took it to a professional and he said he wouldn't even put on a new one(aftermarket) because the cruze and sonic's are notorious for having this issue and it would do it again. He said they need to recall these immediately! i only have around 65,000 miles on this vehicle.
Oil is running froma cast nut that holds an alternator bracket to the engine block and with the car going down the road at highway speeds there' a strong possibility that oil coming from this cast nut that cant hold the bracket stable is letting the pressure of the oil to run out and possibly come in contact with the internal workings of the alternator and short it out with the possibility ofa fire starting and causing other problems under the hood plus the chance of destroying the engine if the leakof the oil pressure pushes that end of the bracket out of the engine block and the oil will come out like water coming out of a water hose. What is happeningnow every time i drive the car and stop it leaves oil all over different parts of the engine compartment and the oil leaves a big puddle on my garage floor and i end up having to crawl under the car to clean excess oiloff the engine and the garage floor on a regular basis. You tube is showing that several different people have this problem the bracket is pushing out due the fact that the cast nut is breaking down due to the heat and in turn oil starts running all over thetop side of themotor and into different areas of the engine compartment. It might really give you a better ideal of this problem if you look on you tube concerning oilleak problems with the chevrolet cruze 1.4l engine starting in 2012 and itstarted on approx. 10-15-2020 and continues to happen according to how far i drive and how long the engine is at operating temperature. If i can help you to help me and a lot of other people that are having this problem . Thanks for your time and i hope this can be taken care for the safety aspect!thanks againi really appreciate your help.
Strong smell of antifreeze while driving, strong smell of antifreeze under the hood, antifreeze leaking on serpentine belt and sprayed around engine compartment.dealer replaced water pump.
I have a 2012 chevy cruze lt, it doesn't even have 75k and i've only had it for 2 years. Driving through north little rock on the interstate my temperature gage shot from cool to red, my car dinged and posted a message a/c off due to high engine temps. My a/c was not on, as i was pulling over another message dinged and my engine power was reduced. I let the car idle as the next message instructed me to do, the temp would not go down. I turned the car off and called for a ride. Thankfully a nlr police officer sat with me until my boyfriend came as i was broke down on a bad side of town. That being said, we had the car towed to our ase independent mechanic to have it diagnosed as we thought it was just the thermostat sticking. Nope! blown head gasket! all because of a faulty water inlet. It is a known problem all across the forums. My mechanic had replaced numerous inlets on these cars and chevy had yet to do a recall. I contacted gm and filed a complaint. They are only replacing faulty water pumps, even though the water pump replacement parts include the water inlet. I was told i had to have it diagnosed by their dealership and after much back and forth finally got the diagnostic fee waived. I received a call today from the dealer informing me that i have a cracked head, warped gasket, and need to replace the engine. This is all due to a defect the manufacturer knows about. To too it off the power train warranty expired in march and my extended warranty expired 5k miles ago. Chevy wants me to pay out of pocket to replace all the damage that occurred from their defect. I am contacting the bbb, my attorney general, and any news outlet i can to get this issue brought to light. With a vehicle just over 5 years old and not even 100,000 miles on it to have to replace an engine is ludicrous.
The contact owns a 2012 chevrolet cruze. The contact stated that the engine oil was burning and caused an odor to emit from the vents of the vehicle. The vehicle was taken to a dealer on three occasions where the turbo return line was replaced each time, but the failure persisted. The vehicle was taken to an independent mechanic who confirmed that the engine oil was leaking on the engine, the catalytic converter, and other hot surfaces. The vehicle was taken back to the dealer where the pcp cover was replaced along with other unknown repairs, but the failure persisted. The contact mentioned that when the air conditioner was activated, the contact smelled the odor of burning engine oil. The vehicle was not repaired. The manufacturer was not made aware of the failure and opened case number: 8/284/0793442. The approximate failure mileage was 50,660..updated 08/23/17
My vehicle was stationary and no running.i entered the vehicle and started it.the service traction control light flashed then the service stabilitrak light flashed the lights went away and the vehicle drove fine.several days later the same thing happened upon entering my driveway it started to sputter.four days after that upon starting the vehicle the same lights came on in addition to the check engine light.now when i start my vehicle the check engine light stays on and after the vehicle is warmed up the other two lights come on and then go off.my latest onstar diagnostic reports a problem with the ecm.i has been almost exactly three years to the date that these same things happened and were supposedly repaired under recall # 14801 and special coverage # 14311b.please advise.
Significant coolant leak causing engine to overheat
The contact owns a 2012 chevrolet cruze. While driving 30 mph, the engine overheated and the check engine warning indicator illuminated. Smoke appeared from the front end of the vehicle. The contact parked the vehicle on the side of the street and waited until all the smoke cleared before continuing to drive home. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The notified summit chevrolet buick gmc (located at 318 grant ave, auburn, ny 13021, (315) 258-2000) and the manufacturer of the failure. The failure mileage was 101,000.
The car was moving down the road, and all of a sudden, the engine light came on, 'ac off due to high engine temperature'- fans kicked on and ran non stop.coolant was added immediately only to find out that the head cracked- the coolant was running into the oil.this car was not very old and it for no reason should have cracked.i think it is in relation to recall campaign 12081.
2012 chevrolet cruz. Consumer writes in regards to defective coolant system. *ldthe consumer stated after having both the hoses and clips replaced, the mechanic stated engine seal must have been leaking. The consumer requested to be reimbursed for the repairs.
Started vehicledrove 2 miles engine rpm started increasing without pressing excelleratori looked down at temperature gage and it was maxed allthe way to hot. Stopped the turned engine off raised the hood couldn't see any reason for car to be hot in such a short distance of driving. After about 45 minutes started car up check engine light came on will not go off. The car information center said oil life zero. The oil was changed 3000 mile ago. A week before i checked the info center on oil life and it said 60% luckly i live in a rural area not in a city with traffic. When the engine reved up it sped up and my foot was off the gas.
Car wont turn off even with key off lights stay on too other times car just turns off while still on drive but gm calms no recalls !
Chevrolet cruze recallmy 2012 chevrolet cruze was recalled twice, once of overheating while driving, and once for brake failure when crawling, such a parking.the dealership tried to fix these problems, but the brakes still fail, and now the uses 1 quart every week.the brake failure recently reoccurred when my spouse was parking and she hit a wall and damages the car.the dealer has since told me they do not know why the car is consuming oil, so i have elevated the issue to gmi think that the ntsb has to further monitor this problem to ascertain why the recalled items are still failing.
It has been numerous times where i have been driving, whether it be on the highway or a city street, and my car gears have switched all the way down to the lowest gear and it causes my vehicle to jerk and slow all the way down. This is very dangerous especially when there is other vehicles behind me.
I have a very important issue i have regarding the 2012 chevy cruze i boughton april 26th, 2015 with approximately 29,000 miles on it. It was purchased through carmax. As of this time my car has 60,000 miles on it. On sunday, february 18th while i was driving the car on a major highway suddenly, i could not accelerate faster than 25mph, the check engine light came on, and the 'd' for drive started flashing at me. It turns out that i needed a new transmission.
I just want to start off by saying we purchased this car brand new from kocourek chevrolet in wausau, wi.dec 2012 or jan 2013 bumper fell off within 3 months of purchase while driving. Yes, fell off. The dealership where we purchased the car hesitantly replaced it as the clips were broke off.dec 2012 trunk button does not work properly - has been replaced multiple times (by kocourek). And not it has recently once it opens, it will not close despite being slammed shut 8 to 10 times.oct 2012 had an antifreeze leak from day one - dealership tells us they can't find anything even when pointed out. I go though a gallon of dexos antifreeze every 2 weeks. But as the dealership says, that's fine and normal.... Um... Not to me!!!!jan 2018 - the car stalls out constantly - reduced engine power, while driving on the highway, in the city or even just parked in the driveway. I have been very nearly rear ended multiple times because of this. We have yet to find the source of this.jan 2018 codes for throttle position sensor issues even though it has been replaced multiple times. Still can't find the source of this.dec 2018 after being started, the car will shut itself off or die off. Still cant find the source.aug 2018 recently, the car has dash warnings that state "ac off due to high engine temp" even when it is 30 degrees out. The temp gauge will also drop to cold. We have also changed the thermostat multiple times as well. This car is beyond a lemon. We have had issues with this car from day 1. And what is more ridiculous is that the dealership will not stand behind it. I have service records documenting the complaints of the issues and the dealership "not finding anything wrong" or "unable to duplicate issues". We have given up with chevy and also with kocourek chevrolet in wausau. These issues have been ongoing since we purchased the car september 2012.
Coolant leak. Outlet housing cracked. Oil leak. Pcv valve cover leaking.
During acceleration i smell gas, oil burning, exhaust fuels in my car.i have taken it to the dealer who keeps stating it running like it should.now i believe my warranty is over and my new car functions like its 20 years old.i can't get them to believe me and i don't believe they even bother test driving it. I mentioned the smell wheni brought my car in for them to replace my turbo charger that malfunctioned.ever after.
Driving on rural road temperature gauge went all the way to hot. Stopped car looked under hood there was no liquid in the antifreeze tank went to a house and got water to fill it up. Temp gauge went back to normal. Check engine stayed on. Took car to dealer for inspection they said thermostat housing replaced . Every thing fine. On 1/24/2014 the same thing happened this time the cooling fan was racing like i had never heard before pulled in to a mall parking lot raised hood antifreeze tank empty. I looked and saw green liquid where the pipe from antifreeze tank connects to the engine . The vehicle is definitely loosing antifreeze where the coolant goes in to the engine.. This is the second time i almost burned the engine.
We had 6 recalls we never new about turn out the car broke down call dealer and said we receive that day a recall car was not drivable call power train they sent a wreaker recall were fix now their charging 2,200 for a ecotec turbocharger that's crack in a gm web site wheres their is a recall but yet have not receive one this is a single mom of 4 kids we need car fix asap help please my brother has a wrecker service its in fort stockton tx not drivable bad load nose juststarted in motion this car 3yrs old very upset.
As i was driving my radio started going on and off then car completely shut off steering while went stiff to the left and locked as i was on the road scared the living spirit out of me was the scariest experiencesluckly i was alone without my kids because that could of been a fatal accident. In was very lucky it was not a busy morning the first time it happen and i was able to keep to left until car came to a stop at the curve. This has happen to me more than once that i stopped driving car stopped paying it because it was a lemon so many things went wrong 3mnths after buying car at used dealers i felt cheated and stuck i even lost my job because i wasnt able to get to work on time or at all at times because of car problems
While driving in the city at night, the vehicle completely shut off, including the engine and all electrical systems without any warnings. This caused all lights to turn off, loss of power steering, power to brakes, and little to control to the vehicle. Luckily, the vehicle behind me noticed and tailed me to a stop with their warning lights. I then proceeded to open the engine with a flashlight to discover that the battery was still properly connected (6 months old) with no frays or corrosion to the connectors or wiring. After about 5 minutes attempting to find a tow truck company the vehicle electrical system came back on with no intervention. I turned the ignition switch and the vehicle started with no issues and no engine lights on. I drove it the rest of the way home with no issues. When i got home i checked all the fuses and all were operable. The obd scanner found no codes. I am mid 30s 190ibs and fairly strong, i could only imagine if this happened in an intersection or during busy hours on the highway, i wouldn't be sitting here reporting this issue. I found numerous similar complaints on blogs concerning this model. I assume not many have reported properly since there is no recall issued for the electrical system.
Ac auto shutoff temp to high message comes on l. I have replaced the thermostat already three times. Then the car won't start. Disconnect the ground and put it back on and it starts just fine. You can drive it for a while then ac off comes back in and start the process again.
The acceleration takes a lot to go from 0-30 mph and when it does the car feels as though it will stall. Vehicle is serviced regularly. This seems to be worse when the defrost or air is on. The gas pedal needs to be almost to the floor for it to even pick up and when it does accelerate it jumps between the gears and the rpm reeves up and the vehicle is slow to move.the engine fan also runs for 30 secs, shuts off, 1-2 mins later runs for 30 secs and shuts off. Have had engine temp checked and no issues with the car overheating but unknown why the fan runs on high all the time and it takes away the power to the car.
Trying to make a left hand turn into a gas station, and had very little power to complete turn,so i tried to stop short,and oncoming car hit me....when in repair shop, the dealer informed me the turbocharger was broken......and saw the turbo part broken the same way!
My brakes keep going "hard" and not functioning properly. About a year ago i had my master cylander, brake booster, microswitch in the brake vacuum line, maf sensor and air intake hose replaced because the mechanic said those were the issues, i went 2 weeks without my vehicle, including breaking down for multiple days out of state. Now here i am with the same issues. Before i had them replaced i was told that the microswitch in the brake system was already recalled and replaced. But since then it has failed again. I was told by chevy that they only do the recall once, but if they are replacing it with a faulty part shouldn't that be recalled again? i have two toddlers in my vehicle regularly and losing the power brakes could end very bad. The power brakes fail almost every day, usually the first time i hit the brakes after starting to vehicle. Witch make me think that its going to completely fail again soon.
The contact owns a 2012 chevrolet cruze eco. While driving various speeds, a "turn air conditioner off, engine overheating" message appeared. The contact turned off the air conditioner; however, several minutes later, an "engine overheating" message displayed. The contact parked the vehicle, turned off the engine, and waited ten minutes. The contact was able to drive the vehicle without any warning messages appearing. However, later in the day, the engine overheating message displayed again. The vehicle was taken to an independent mechanic (firestone complete auto care 1031 mt zion rd, morrow, ga 30260 (770) 225-1530) where it was diagnosed with a thermostat housing and thermostat failure which needed replacement. The vehicle wasrepaired, but the contact was informed by the mechanic that the vehicle was designed to withstand the heat conditions in a state such as georgia. The manufacturer was notified of the failure. The failure mileage was 74,695.
The contact owns a 2012 chevrolet cruze. The contact stated that while stationary, the engine warning light illuminated. The contact stated that smoke came from under the hood of the vehicle directly after the vehicle was purchased. Chevrolet of broadsheadville, pennsylvania was made aware of the series of failures and diagnosed that the engine coolant thermostat was faulty. In addition, the transmission was replaced, under a manufacturers recall, but the failure recurred thereafter. The dealer stated that the contact would have to get used to the new transmission and the way the vehicle operated after the repair. The manufacturer was made aware of the issue and stated that the vehicle was out of warranty in regards to the mileage. The failure mileage was 78,000. The vin was not available. Updated 09/06/17*lj
For the past several months since june 2014, i have been experiencing the vehicle acceleration performance decrease. Once at a stop or stop light, it takes the vehicle between 10 to 40 seconds to fully pick up speed upon pressing on the acceleration.today (02/14/2015) the vehicle stopped with engine light on while i was trying to move from a stop sign. This was scary. I imagined this wound have been terrible if i was in the midst of fast moving vehicles. I went online to check if there was a trend in the chevy cruze acceleration and random engine shut down; sadly i came across several complaints from the following link: http://www.carcomplaints.com/chevrolet/cruze/2012/engine/engine.shtmlthis is a serious issue, and i urge the federal government to investigate these complaints and notify gm to take immediate action upon completion of the fed investigation. It is sad that we cannot even rely on home made products.
The contact owns a 2012 chevrolet cruze.the contact stated that while driving approximately 5 mph, the brakes failed.the vehicle did not stop when the brake pedal was fully applied, causing the contact to crash into the rear of another vehicle.there were no injuries and a police report was not filed of the incident.the vehicle was taken to the dealer but no diagnoses was provided. The contact referenced nhtsa campaign id number 13v36000(service brakes, hydraulic) but did not confirm if the vehicle was included in the recall.this failure persisted intermittently over a period of one year.the manufacturer was notified of the failure.the approximate failure mileage was 19,000. Updated 8/19/14the consumer stated the vehicle's trunk exterior manual latch would not open the trunk and the steering wheel air bag is on recall. While driving, the vehicle would hesitate and lurch.updated 08/28/2014
The check engine light came on while i was driving stopped at advance soon as it came and then cut the car off and then it would not crank back. Had to have car towed to garage. Foudn out that it was the ecm computer messed up and only have 70,000 miles on the car. Garage called chevy and they stopped covering the computer 3 years ago due to so many calls about the computer messing up. This should have been a recall then and they will not cover the repairs to my car.
The contact owns a 2012 chevrolet cruze. The contact stated that the navigational system provided failed and would provide erroneous directions. In addition, the contact was concerned about the push-to-start button feature because the vehicle could be started within five minutes of being parked without the key being used. In addition, the contact stated that the push-to-start feature could not recognize the key while it was in the trunk of the vehicle. The vehicle was taken to the dealer several times for the failures. The dealer advised the contact that the navigational system chip needed to be updated. The manufacturer was also contacted and advised that the push-to-start feature was operating as designed and that the vehicle could not read the key while it was in the trunk because the vehicle was not equipped with the onstar system that was able to perform that function. The vehicle was not repaired. The vin was not available. The failure mileage was 400 and the current mileage was 10,500.
[xxx] vin my car was taken to dealership because it started making a sound like the motor was ticking and had been overfilled with oil about 6 months before by the dealership. The serviceman waited until next day to drive the car. While being test drove by the service man it caught on fire and burned the whole motor and outside of the car up. All plastic was completely burned. My insurance man who went to look at the car said he could not tell if the plastic shield on the bottom had oil on it or not but they could further investigate and would be able to find out. Now i had insurance full coverage on the car and i bought gap from the dealership when i purchased the car. I am paying a 6.25 interest rate on the car which came to 22,740.00 plus 3,000.00 down when purchased and been paying for 1 year. Paid for extended warranty and gap. I have waited over a month for gm to investigate this and of today's date the dealership says they have not come to do their job. I am 64 years old and never dreamed that a large dealership could or would do someone like they have done me. There was very large recall on 2012 cars and i don't know if mine was ever fixed because i didn't know about the recall until this happened. I just want my money back for the down payment so i can buy another car and for my car to be paid off by the dealership because they are the ones who over filled the car in the first place. The dealership should be responsible for the car it was in there place there service men was driving it when it caught on fire.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2012 chevrolet cruze lt1 rs package, automatic transmissionon june 27 i was in murray, ky driving home from murray state university.i was in heavy traffic.after the light changed i gave the accelerator a light tap to move the car forward.it started slowly but after a few seconds, it seems that the car stalled.the transmission downshifted and when i gave the accelerator a tap, nothing.at this time, i was certain i would be in an accident.again, i gave the accelerator a tap (mind you, i didn't mash the petal to the floor board, i gave it enough of a tap to switch the gear).the car did nothing, and again my concern was that i would be rear ended soon.another tip (again, i did not mash the pedal to the floor), and finally the turbo charger kicked in and the car switched gears.but when the car shifted gears, it was an explosion of force that jerked and lurched the car forward including my self.i was glad to get moving since traffic was heavy.since this incident, it has happened 5 times that the car has been sluggish to respond, and it have continued to shift gears with random jerks and often explosive force that jerks both car and passenger.i have had this to 2 dealerships, and they say they cannot reproduce it, and they both tell me that this is a normal thing, and that this transmission will make erratic gear changes.i am concerned for my safety with i drive this car, and hope i am not stranded in traffic when the transmission fails to shift properly.
Been having a problem with the turbo for some time. Had it fixed once and now its going bad again. When you go into passing gear it bogs down. Not good in heavy traffic. I love my car.and it hasnt given me any problems but that.
I have filed a complaint 2 other times on my car from the power train to the electrical and now my radiator. Because of the date of my car, which is one week off, my car doesn't fall under all the recalls that have been made. Everything wrong with my car is a recall including the head gasket! i have paid to fix my car out of pocket every time and now the repair isn't worth fixing because i never know whats going to happen next! just like every other government agency nhtsa is controlled by the big corporations while the little guy gets screwed over! times are hard as is now throw in this plandemic and car problems life becomes unmanageable at times.
Strong odor of coolant entering the interior of car when heater is used. Becomes stronger if window is open while driving . Odor is not present when at standstill. Open opening hood with engine off odor can be sensed near the water pump area. Dealer replaced water pump a week ago to remedy the problem. The vehicle has 28 k on it.
I have had to change multiple parts relating to the cooling system of this vehicle.the plastic parts have each melted and required replacement.upon research, many others have had similar issues.my vehicle continues to over heat, and parts continue to need replacement.
"takata recall"i am the owner of a 2012 chevy cruze and it only has 44,000 miles this in which the transmission has went out. It started of down shifting hardwhen taking off and jerking. As i searched online i found that this is a common problem in these cars
Overheats regularly even with antifreeze, stops reading coolant temperature randomly
Catalytic converter, engine light onand sulpher smell
Have coolant odor inside vehicle.dealer tested 3 times, but claims they can't duplicate the problem.smell is very bad in colder months. Window fogs. Have to drive with windows open somewhat in winter conditions.chevy now has a bulletin.been trying to work through gm regional - they are ignoring me. Many other cruze owners have same complaint/problem.
Belt tensioner bolt came out and is now stuck in a spring in the engine..the light on my radio fades in and out.. Rotor on drivers side had deformity to it .still have the rotor and the spring is still stuck in engine i can't afford to get it fixed
The contact owns a 2012 chevrolet cruze. After filling the vehicle with fuel, the contact started the vehicle and it made a sputtering noise and began to shake. The contact stated that the engine warning indicator was consistently illuminated. The contact turned the key to the off position; however, the engine did not power off. It took several attempts to power the engine off. The contact released the accelerator pedal and kept the vehicle parked for approximately five minutes until the shaking and sputtering ceased. The failure recurred on several occasions when fueling the vehicle. The vehicle was taken to the dealer where it was diagnosed that an unknown sensor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 106,000.
Engine has loud injector and purge valves both producing a clicking noise. The noise can clearly be heard from inside/outside car with hood closed. This issue is triggering a knock sensor code.the car has always had burning oil smell as well which while under warranty the dealership magically could not produce. I believe they did not want to produce it as it has always clearly been there from day one off dealer's lot.i know for fact i am not the only one to experience these issues. I am adding the website as reference; https://www.cruzetalk.com/threads/lifter-issue-with-2012-eco.165122/this noise is present when vehicle is idle, running and in motion.my vehicle has 88,000 miles total which is very little for engine issues!the dealership i took it to for diagnosis said his daughter's cruze had the same identical issue and was covered under powertrain warranty. Unfortunately, as i stated, the dealer could never find any issues while covered under warranty. I am concerned i will be left stranded somewhere with this vehicle and/or it catches on fire due to some sort of oil/engine issue.
Engine does not maintain engine temperature and consequently does not have consistent heat.it will go from 170 degrees to 100 in less than 3 blocks. This will cause the windows to frost over and limit visibility.it has become unsafe to drive in the winter.it has been in for repairs about 8 times in two years with no success.i also contacted chevrolet customer care.they told me not to turn the heater fan in past level 2 until the engine reaches operating temperature.the problem is that it rarely does or holds it very long. This winter in mn has ranged all the way to -20.regardless of temperature it does the same thing.my research indicates this has been an issue with the cruze at least since 2011.
Loud whining/electronic noise come from engine after the car has been turned off and ac has run.happens most warm/hot days the ac has run.
My engine light is on. I put gas in my vehicle and when i turn the key to start it, it hesitates to start then when pulling off it begins to jerk.... When at lights it sometimes hesitates to take off.
I bought a 2012 chevy cruze received recall letter first of 10/13 was stated in letter no parts were available but when they were i would get it fixed free. I approached intersection my brake went to floor was t boned and total loss of my car this car has 6 airbags none of them deployed ..not getting anywhere with gm.
The contact owns a 2012 chevrolet cruze. While driving approximately 70 mph, the vehicle abruptly shut off and the start/stop button light flashed. The vehicle was restarted and driven to an independent mechanic where it was determined that the shut off valve failed and needed replacement. The vehicle was driven to autonation chevrolet of north richland hills (7769 blvd 26, north richland hills, tx 76180), but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 123,000.
The contact owns a 2012 chevrolet cruze. While driving approximately 35 mph, the vehicle started to jerk violently. The contact stated that the failure only occurred when the engine was warm. The vehicle was taken to an independent mechanic who diagnosed that the air intake failed and affected the valve cover and all the components. The vehicle was repaired, but the failure recurred. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 97,000.
My 2012 chevy cruze eco suddenly lost power and acceleration was very poor on 10/29/2016.almost got hit trying to pull out from a stop sign because the power was no longer there to take off.after having an auto mechanic shop look at the car on 10/31/2016 we discovered that the oil line from the block or where the oil supply comes from for the turbo had been a plastic line that had melted and stopped oil from flowing to the turbo charger.this appears to be a poor design on gm's part to use plastic lines for something that will obviously be transferring hot oil.it seems to have caused the turbo to burn up and also created an exhaust leak .i am still waiting on a final price from the mechanic shop to find out how much damage was done.they have called me today 11/1/2016 and asked that i come in so they can show me more damage they have found as a result of this line melting.i have spoken to one of the owners at [xxx] family of dealerships and they were of no help stating that it is out of warranty.really?it is a defective design flaw so why should i be having to pay for the repair?i would like some help with this issue please!i know i have 140000+/- miles on the car but it has been mostly highway miles and maintenance has always been done on the vehicle.i use this for my work and family vehicle so it is not driven hard or abused in anyway.i hate the fact of turning in a complaint that involves a dealer that i have recommended to so many people in the past but he was of no help at all and really showed no concern that there was an issue like this with a vehicle that he had sold.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I purchased a car on december 19th 2019 i put $4,000 down on a 2012 chevy cruze from a from a used car lot here in daytona beach florida i cannot get my oil change the screw that lets the oil out of the oil pan has been stripped and i was unable to get the oil changed because in order to do that they would have to break it and spot welding would need to be done also every time i shut my car off and go to turn it back on i have to get a jump my car battery loses its energy or whatever you want to call it so it loses power my battery the battery is 5 years old also my rotors are brand-new but my brake pads are bad and they would not when i say they i mean autoventure in holly hill florida where i bought the car will not give me a carfax instead they gave me another thing that's like carfax and it says that my car is full is and there's nothing wrong with it when indeed the motor itself is from a junkyard and they did not deny that so this is within the first three weeks of me having the car and i'm already seeing this many problems. Also i have an oil leak i was told to purchase a a cover to where you put the oil in the car cuz the cover might be old and it still might not be as good so i went to chevy dealership and purchase it for $28 only to find out that valve cover gasket also needs to be replaced so my car is leaking oil the oil change place where i've been taking my car's the last 6 years would not touch my car and give me an oil change due to the fact that the bolt at the bottom of the oil pan has been stripped so not only is my oil at 6% but now i can't get my oil changed because of it
I bought my 2012 chevy cruze in september 2014. Since i have had it, when driving any where, when i press the gas pedal to drive, the car sounds like it rears up to loud. I have to take my foot off the gas, then press gently and drive slow, inorder for the car to not make that sound. My car is not a straight drive, it is automatic, therefore it should not be making that sound as if it's in the wrong gear.is this going to be a very bad problem down the road?
The contact owns a 2012 chevrolet cruze. While driving approximately 15 mph, the vehicle would not accelerate while attempting to enter onto the highway. The vehicle eventually reached 53 mph. The dealer diagnosed that the turbo charger failed. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000.
The contact owns a 2012 chevrolet cruze. While driving, the check engine indicator illuminated. The contact stated that the vehicle jerked and shuddered, and the transmission shifting was affected. The contact provided the dealer (turner chevrolet, 1251 paxton st, harrisburg, pa 17104, (866) 629-7151) with engine codes: p015b (o2 sensor delayed response for oxygen sensor) and po171 (bank 1 system 2 lean). The dealer was supposed to call the contact back to explain the codes. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 96,600.
Burning oil smell started after an oil change.i have replaced the intake tubing that leads in the turbo because when i replaced the throttle position sensor in the turbo area, there was oil in the turbo intake.it has lost some power since i started experiencing the burning smell.it now smells like plastic burning since replacing the intake tubing/gasket.
My daughter purchased this vehicle at alan webb chevrolet less than 2 months ago the vehicle was used and had 129,000 miles on it. Less than 2 weeks after she got it, the vehicle overheated while driving and a/c came on and would not turn off. Come to find out there was no antifreeze, as the reservoir was bone dry. She put some antifreeze in it and it still overheated while driving a couple weeks later. She took it to a local mechanic who stated she needed to replace the head gasket. We then called the dealership to complain and they stated they had to replace some hoses when they first received the car, so they asked us to bring it in. They again replaced some hoses, stating there was a leak, which the other mechanic said there wasn't. They replaced a hose again and put a clamp on it. Now, only about 1 or 2 later, her car overheated yet again. What i believe is the surge tank hose, was broken and antifreeze was all over her engine. The plastic inside the hose was broken. Now it is once again at the dealership, who for some reason refuse to fix the root problem. We are concerned their failure to fix the issue will result in a cracked engine block and a non-operational vehicle, which she owes over $7,000 still as she just got it. Please help, this has been disappointing to watch my 18 yr old buy her first car and such a horrible experience.
While driving the car loses power and comes back.this happens at any speed or even taking off from a stop sign.there have been several occisions
Problems with cracked antifreeze and water leaks.
The contact owns a 2012 chevrolet cruze. The contact stated that while the vehicle was parked, she noticed that oil leaked from the engine and onto the ground. The failure occurred after an oil change was performed. The vehicle was repaired under nhtsa campaign id number 12v288000 (engine and engine cooling) but the failure persisted after the recall remedy was performed. The manufacturer was not notified of the problem. The approximate failure mileage was 13,000. The vin was unavailable.
In dec of 2015 i had to replace the thermostat with only 39000 on it check engine light on fan racing. 6 months later it's happening again check engine light on fan racing now there saying it might be an electrical problem.i have driven chevys for 30 years and never have i had this much trouble this will be my last. From reading the forums it seems like a lot of people have the same problems why isn't there a recall on this car.
12/13/12 check engine light is on and vehicle hesitates on acceleration from a stop. They replaced the failed turbo charger assembly. Replaced valves inside head.03/21/2013 - error message "a/c off due to high engine temp" .replaced a/c compressor.12/13/13- water pump leaking replaced water pump and coolant. 08/29/2014 - "engine overheated - idle engine" error message "a/c off due to high engine temp" dealer fixed recall low coolant level.10/15/14- car having power issues needs to be jump-started.after looking at the car they made me pay $89.95 to replace battery. 11/03/14 - "engine oveheated-idle engine" "a/c off due to high engine temp" "service traction control" "reduced engine power" .the car was shaking and losing power had to be towed to dealership.
The contact owns a 2012 chevrolet cruze. The contact stated that the vehicle was taken to the dealer to have (nhtsa campaign id number:12v288000 engine and engine cooling) performed, however the dealer cut the engine shield cover and advised the contact that the manufacturer had requested to do so in order for the engine oil to leak to the ground. The vehicle was not repaired. The approximate failure mileage was 11,000 and the approximate current mileage was 12,000.
C/s ses light was on.i took car to norman frede chevrolet for repairs.the determined that there was a vacuum leak at the engine cam cover and replaced it - or so they said.here is the invoice statement:"po171 vac leak at engine cam cover 4060930/0.6replace engine cam cover. Clear code 6061"after getting the car back, i went to nbt and had the oil changed.the next morning i drove to dallas from houston.on the way, i had another code light and called the dealership.when i got back from dallas on sunday june 29, 2013, i discovered that there was oil on the back of my car bumper and trunk.i took it to nbt and they inspected it and confirmed that they did nothing wrong to cause the oil leak.nbt confirmed that the engine was leaking oil at the cam cover.i dropped the vehicle at norman frede on sunday and am in the process of getting to the bottom of the problem.the nbt person was surprised that the cam cover was plastic.this oil leak could have caused an engine fire.i am also concerned about a plastic cam cover.should not a cam cover be metal?is this a chronic problem?
The contact owns a 2012 chevrolet cruze. The contact stated that while traveling various speeds, a fire started in the engine compartment. The vehicle was not diagnosed or repaired. The manufacturer was not contacted about the failure. The failure mileage was 47,000.
The contact owns a 2012 chevrolet cruze. The contact stated that the vehicle decreased in speed and stalled. The failure occurred on several occasions. The vehicle was taken to a dealer, who diagnosed that the throttle body needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
Very strong smell of burning oil when car comes to a stop.oil sprayed all over the top rear of engine and down back of engine.dealer replaced pcv valve and manifold cover at 44,678 miles due to recurring antifreeze leak and lean fuel / low vacuum condition.going back to dealer again i guess before it bursts into flames.
Check engine light came on and car was leaked oil onto the driveway, when car was parked. The next day, car was taken in to be serviced."upon vehicle inspection, technician(tech) found, oil filter adapter leaking oil." "need gasket to block. "resealed oil cooler and oil filter adapter seals." "tech also found valve cover leaking. Replace cover leaking oil. Replaced valve cover. Tech found trans oil cooler lines both leaking lines- replaced.customer states check engine light is on.replaced purge valve. Tech found battery negative cable high resistance. Replaced negative battery cable. After 8 days without her car and after paying for the aforementioned services, when the car was parked in the driveway, it continued to leak oil! tech informed her that it was a new problem and that she would have to pay an extra $700! the fact the tech had the audacity to think it was ok to say that to her or anyone else, is appalling, to say the least. I'm sure someone has had a similar problem with this make nd model.
Bought vehicle from carmax first week of march 2014, 3 weeks later was first time i drove in snow and the the brakes did not work at all. Called carmax and though the warranty was was over they agreed to repait because of a brake recall.then a couple weeks later there was a leak and ford had to replace a coolant pump.the car never ran the same.the car putters and has horrible acceleration and i have contacted ford and carmax dealership and coorp for helpat the same time all the cruzes were taken off the lots and were no longer allowed to be sold because of all the recalls and they were deemed unsafe to drive.all i asked carmax for was to take this vehicle back and let me pick out a different car.i am a single mom with a teenage daughter an i am afraid to let her drive this car,there have been several deaths attributed to the chevy cruzes.i have left several voicemails with gmmy case # is c7269752 with first responder..what does that mean anyway?the gm at carmax in tinley park argued with me for 15 minutes about who if i spoke to him once or twice instead of dealing with the real issue,the sold me, a single mother a car with bad brakes!i almost went into down into a 6 lane expressway when the brakes didnt work!i would have been killed.its been a couple months now and no one has followed up at all.the snow will soon begin and i am scared to death to drive.please can some one help.
Lose of coolant. Engine hot. Not in motion
To begin with,i have had several problems with my 2012 chevy cruze and have been given the runaround. My first concern is that i bought my 2012 chevy cruze on 09/18/2012 and was notified days later of a major safety recall about the possibility of engine fires from fluid spills. I find out that this recall was announced on 06/22/12.(nhtsa campaign #:12v288000) why was i sold a vehicle that was under recall for 3 months? and was never even mentioned prior or post sale. Onstar had to notify me and then i had to get it fixed. My second concern is that there is an coolant smell in the cab of the vehicle and although not always noticeable, it is more noticeable in colder weather. Took vehicle to dealer and they played stupid and said they don't smell anything and that the smell could be a "dirty cabin air-filter"? nobody wants to smell coolant when driving!! my third concern is that when taking off from a dead stop or accelerating after letting off the gas for a second the vehicle almost always shifts roughly. Took to dealer and was told that its probably just the "turbo kicking in". My fourth concern is about the recall (nhtsa campaign #:12v288000) my vehicle(where the engine shield was) is already rusting and is a very big concern with the future of my vehicle(even after warranty period) rust never goes well with a vehicle! i'm concerned that parts will wear prematurely because of this! not to mention that i am getting less mpg since the shields been removed. Now today i get another major safety recall about my brakes.(nhtsa campaign #:13v360000) which would explain why my brakes sometimes require me to press them really hard all the way down to stop it. It currently sits at around 26,000 miles, i am thus far very dissatisfied with the vehicle. I don't know my options but know that if things don't start looking better, i will never buy chevy or recommend chevy again.
I was at a red light and when the light turned green, i was about to push the gas pedal.the vehicle dash readengine power is reduced and shut off.i tried several times to start the vehicle but it shut down saying the same thing on the dash.i'm afraid because someone could have ran into me from the rear and i have a 7yr old daughter.i think this should be handled immediately.this is not safe at all.
Multiple oils leaks (mainly from the turbo area) causing smoking and burning smell. The latest resulted in oil leaking on the manifold, which could have resulted in a fire.
The vehicle will be dripping engine coolants. Hoses will malfunction,causing multiple replacement.
I've had this car for less than 2 months i've already spent $3,500 i've had to replace the thermostat the resvoir tank most oxygen sensors lower stream and upper stream now has a blown head gasket and a possible fuel pump
Tires light all the time, overheating all the time spend100 of dollar on anti-freeze coolantran in overflow tank spent over $769.00 0n people giving false report on what wrong withvehicle. I triedto file for bankrupty butwasn't successful due low income. Stop on city street.
Car was like new for a few months, driven to and from orlando maybe 4 times, but mostly use it for work to take my daughter to school thenit started the check engine light being on, then shortly, car started jerking while parked, or on brake, and the "check stabili track control" light comes on, and then would just turn off. I would start smelling a very strong burnt smell but no oil was falling to the floor, but once i stopped driving there would've smokeeverywhere. Was told there is a vacuum leak coming from pcv which is built in valve cover...have had valve cover changed 3 times in 3 weeks and each time, it looked like someone died under my hood and bled oil! am told that there is too much pressure coming in and so causes oil to find a way out andleaks it spills it slashes, and it's a mystery! also, there is another leak that all of a sudden strated from the side of the engine! when doing my research, there are soooooo many people with the same problems! this needs to be some sort of recall. Please help!
Brought my car in for what looked like intake seals and found out that the intake manifold manifold is cracked. I called many other auto repair places and found that this is a massive problem and can only be gotten from the dealer and i will be getting one of the last in this area at the cost of $450.00 plus time. The car started running ruff and has 9 different codes all relating to a lean condition.
The oil cooler seal leaks, and drops oil on the exhaust. This gives off smoke, and is a fire hazard. Also the fumes from the dripping oil is sucked into the cabin air intake, and contaminates the air in the cabin.
Car radio kept cutting on and off multiple times before all of the car lights flashed on the dashboard and steering wheel became stiff. I pulled over on the side of the road, cut the car off and pulled out the key. I put the key back in the ignition and tried to start the car and it wouldn't start. The lights and radio didn't even come on. I couldn't put the key back in the off switch nor could i pull the key out. After about a minute or so my radio came on and i was finally able to start my car.
Our chevy cruze had started shifting strange while driving, losing power and it would start to idle rough, and just shut off, a day later the engine light came on and we ran a code scanner on it to find out what was wrong. 7 error codes came up and it all led to a failed pcv valve.two days later it was in the shop and we are now faced with a major repair cost.
Reported oil pressure drop alert on my car, strong rubber burning smell and smoke coming from engine. Oil was spraying out on engine, reported the issue to chevy, however they state nothing can be done until mid april. Was sent home driving car in this condition and was not offered help nor was my car serviced or fixed during the appointment i made at the sunrise chevrolet location.
The contact owns a 2012 chevrolet cruze. While driving 55 mph, the contact heard a high pitched noise coming from the engine compartment. The vehicle was pulled over and turned off. When the vehicle was restarted, the check engine indicator illuminated. The vehicle was driven to nalley chevrolet (4200 jonesboro rd, union city, ga 30291, (678) 369-6497) where it was diagnosed that the pcv valve was missing and the engine was intaking too much air. The dealer stated that they had to replace a shaft membrane. The manufacturer stated that there were no current recalls on the vehicle. The repairs were completed. The failure mileage was 89,000.
On august 19, 2017, i was on the road, drove passed south center mall when i felt that there was something wrong with my engine because it wasn't driving fast as usual. I pulled over to the side of the road, at inspirus credit union in tukwila to check the engine if it was okay when i smelled a faint scent of smoke. I drove back home to park it for fear of the engine exploding. Our family mechanic checked the engine and said that the fan is too loud as if something is causing it to be overworked. The engine fan has always been loud after my oil change on july 21, 2017. The engine light has not been turned off since the oil change and i know that there is something wrong with the vehicle. Also, i entered the vin number online and it said that the recall on my car is incomplete. The dealer did not inform me about the recall nor mentioned anything about it when i bought it. They did not give me a written letter of the recall or even specified the recall being incomplete.
The valve cover is [xxx]! i've replaced three in a year an a half! this is causing massive oil leaks and needs to be fixed! the whole [xxx] thingb i'm getting really pissed about thisparts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Coolant smell in cab, hvac intake duct mounted less than 6inches from coolant surge tank vent. In cold weather it smell seems worse.love the car but this should not be happening with a 2012 car, within minutes of starting to breath this poison i get cramps in my sinuses & start to get a mild headache. Reading online seems gms current fix toquiet the issue by buying back customers cars, that leaves the rest of us cruze owners breathing fumes.
While accelerating from a stop, engine suddenly lost power, warning lights came on, "reduced engine power" message displayed.brought car to a stop, accelerator pedal did nothing, engine would only idle.shut engine off for 20 seconds, restarted, and pedal worked, car would accelerate.returned home, scannedengine control module for codes, found p2135 for throttle position sensor.took to dealer for repairs under warranty, they cleaned throttle body.had car back for 2 days and problem occurred again.found same code, returned car to dealer.chevy dealer was reluctant to replace throttle body, didn't even mention the malfunction and wanted to instead replace a coolant sensor. I was able to convince them to replace throttle body, and the repair order states that they updated the ecm software level.i believe there is a tsb which should be a recall. Sudden loss of engine power is extremely dangerous when pulling into traffic, merging, etc.
Radio flashed on and off and all brake lights on dash would light up. Service stability control notice would appear. Then it would go away and reappear. Did this for an entire hour and a half ride on highway. Radio on radio off dashboard lights on and off. Blinker no longer clicked when used... Disconcerting to drive a car with such problems. A week earlier i had car issues covered under power tran warranty... And now this...all after a massive recall announced. Think gm needs to re look at all of their cars...
Chevrolet's recall fix on the 2011-2012 chevy cruze involve cutting off large portions of the underneath heat shield, this piece is also a debris shield. But now with the heat shield completely gone, there now is no protection from debris entering under the hood and causing more damage, also with this fix gm is compromising the biggest selling point of this car which is the gas mileage, this shield is also used to reduce drag underneath the car and in turn increasing gas mileage, but now drag will increase underhood which will decrease fuel mileage. In very wet climates this shield helped prevent water from spraying up under the hood as well, and by removing this shield our cars are now more prone rust, corrosion and abnormal wear to vital parts. Gm has done a horrible job at fixing this problem, no logic or obvious care were taken into consideration when addressing this issue. If this kind of similar problem happened on a cadillac or a corvette would have they fixed the problem the same way?? probably not, so what makes my chevy cruze any less important?
My car will not go into reverse and hesitated to give gas and now my car won't go into any gear , i currently see online other ppl with this car that have the same problem.
I bought my car in 2015, it is a 2012 chevy cruze eco. I've had to replace the camshaft cover(pcv) 2 times in a year due to the gasket being crap and causing horrible oil leaks! here i am again, changed it and it is again faulty and leaking oil. This needs to be warranty and covered by gm. I've already had to do the water pump myself because they wouldn't fix the water pump at any dealer. This is an ongoing issue with the oil leak, and needs to have a recall too fix anything, causing this problem.
With heater and fan on,nauseating odor is emitted from the vents. The odor smells like anti-freeze.this odor cannot be safe to be inhaling.
My car started jerking, fan running constant, and over heating. I have brought it to the same dealership dave gill chevrolet for service 5 times and every time they fix an issue comes back and the engine light comes on and i have to bring it back.
Was driving and all the sudden got warning lights and a/cshut off due to coolant temp? or something to that affect. Then my fan kicked on and it went away but the fan just stays running but the coolant temp is not even hot can even get hot out of the heater vents but still thinks i'm overheating then the car shut itself off! i have an appointment in the morning with car dealership but i've seen many people are having the same issue should be a recall not fair to make us pay my car is still new
The valve cover and pcv valve leaks air bad and is defective. It constantly causes surging and multiple obd codes and the stabili/trac to flash and the radio to flash off and on. It idles rough and shuts off rough too. The gas mileage isn't as good as it should and the power isn't as good as it should. There should be a recall on this known defective pcv valve cover to be fixed
I was driving home from work on the highway doing about 60-65 miles per hour. The car was driving fine but it suddenly started to loose speed and power. Then the check engine light came on and the car stalled. I was able to make it to the shoulder safely but traffic was flying by me at varying speeds from 50-75 mph. The vehicle stalled within 30 seconds of me noticing the loss of power and the gauges did not show any warning lights of heating or empty gas tank. I allowed the car to cool down for about 10 minutes after popping the hood open and then i attempted to start it. No luck. The starter was cranking but the engine would not turn. The engine tried to turn on as if i kept the key turned in the on position. I allowed the car to cool down for another 40 minutes (with the hood open) as it was a hot day, 87f, i attempted again and the same starting noise came, but the car never turned back on. I had to call a tow truck and spend $130 to take it home.i'm glad that i was alone and that it was during the day. Imagine if this happened at night in a winter icy road when i have my family with me!!! wow... This situation scared me and now i'm not sure if i should use the car for anymore for road trips with the family, its dangerous. The interior also smells like antifreeze fluid when i turn on the heat in winter time. That is another issue!!!. I hope to hear form gm. Thank you
The recall fix for the chevrolet cruze was performed on my car.the fix was to cut the engine, or under the engine area, skid plate exposing this area.i believe this to be a safety issue that could result in further damage to the car, engine, exhaust, oil pan and other components that are now exposed.the is a safety concern because during the act of driving this vehicle, it may be exposed to road conditions, foreign objects, or other miscellaneous environmental factors that will affect the performance and overall safe handling of this vehicle.
Without any previous problems before this day.. My transmission went out with only 80,000 miles on june 7, 2018. Being on a busy 2 lane, curvy highway, my car just completely went out of gear and thankfully i was able cruise off to the side. A few minutes later an alert than came up on my dash and said "transmission hot, idle engine".i had bought this car in 2014 with only one previous owner that took really good care of it. It is ridiculous for my transmission to go out with such low mileage and to have to pay $5,000 for a new one and plus the car payments i still have on it. Unfortunately, i am not the only person to have this issue. There are many others. Just because they look nice doesn't mean it will last long.
Engine starts shaking when air conditioner is on and while in stop sigh.
The contact owns a 2012 chevrolet cruze. While at a stop, the vehicle lost power and the check engine light illuminated. The contact placed the vehicle in park and restarted the engine. The vehicle was taken to an independent mechanic who diagnosed that the cam cover was leaking and needed to be replaced. The manufacturer was made aware of the failure andstated that there was no recall. The vehicle was not repaired. The failure mileage was 128,000.
My engine is leaking oil and my transmission is slipping. After i filled up the gas tank one day the car jerked and the engine light never went off.i'm not sure why there isn't a recall on it when apparently these carsare notorious for these issues. Jack maxton told me some gear broke inside my transmission.
When exiting the freeway coming to a stop my car completly shuts off. Having to put it in park to restart
Replaced pcv valve assembly twice and still leaks oil from cover and cap. Runs rough especially when idling, bad gas mileage.
Vehicle cuts out while at a stop light like it wants to shut off, car was running about 10 minutes and in motion at 30 mph for 5 minutes when it started, then drove on the highway for 30 minutes and through town another 10 minutes, when i got home it was still cutting out, i was almost home when i noticed the engine light came on.today i did fill my gas tank.it has done this on other occasions but not as bad as it did today and this was the first time the engine light came on.my car has a little over 70,000 miles on it, i've done regular oil changes, when i looked under the hood i noticed liquid around my motor gaskets and the tray under it, i couldn't tell if it was oil or antifreeze.warranty has ran out.
After driving for a while like 8 to 10 miles stopping for a little while at a drive throw and the car fan came on and the car temperature gage isn't even half way on the gage and the fan comes on. The car heater is blowing cool air instead of heat but when driving or ramen the engine a little heat starts working
The contact owns a 2012 chevrolet cruze. The contact stated that the vehicle was repaired under nhtsa campaign id number 12v288000 (engine and engine cooling). After the repairs were completed, the contact noticed that the power steering harness had been chewed and felt that the engine was no longer protected since the engine cover was removed. The vehicle was taken to the dealer where the contact was informed that the power steering harness needed to be replaced. The vehicle was repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 2,535. The current mileage was approximately 6,000.
Eco 1.4l model. Engine suddenly began to run rough, most noticeable at idle. Short time later check engine light came on and stayed on. After turning car off cooling fan stayed on several minutes, which it had never done before. Dealer replaced valve cover, and intake manifold for $1100, out of warranty. Only 36,200 miles. Failure of a non-moving part at such low mileage is clearly a defect.
The contact owns a 2012 chevrolet cruze. While driving, the vehicle overheated and the check engine indicator illuminated. The vehicle shut down and was towed to champion chevrolet cadillac (36006 bristol hwy, johnson city, tn 37601) where it was diagnosed that head gasket needed to be replaced. It would cost an additional $500 for additional diagnostic testing. The manufacturer was notified of the issue and opened case number: 8-356-5888446. The manufacturer stated that the water pump was replaced in 2014 and referred the contact to nhtsa. No further assistance was provided. The vin was unknown. The failure mileage was 138,000.
The contact owns a 2012 chevrolet cruze. While driving 40 mph, the cooling fan was activated and the thermostat gauge indicated that the vehicle was running hot. Upon further notice, the contact noticed liquid leaking from the vehicle. The vehicle was towed to a local mechanic where it was diagnosed that thewater pump, water pump housing, and the thermostat needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.
Shortly after purchasing car, the car started and lights started flashing by itself more than 10 minutes after exiting the car. Then heat stopped working in 0 degree weather. While driving notification said "ac off due to hight engine temp". While driving car shut down and wouldn't start saying "service stabili track" took to mechanic and they said i need a new water pump and head gasket. Mind you heat stopped working as well again. They confirmed there was no antifreeze because its leaking. Now thank goodness i was just getting home, could barely get into the driveway because now i'm getting a notification "service power steering". From everything i've read there have been recalls due to all of these issues but my vin isn't listed. I still owe almost 5000.00 on this crappy car and i'm completely over it... Worst car ever
The car turns off while driving down the road. Wont allow me to remove the key from the ignition. Wont turn off or on. Dealer cant find any problems when taken in to see what is causing this issues.
This car has had several problems.they have had to replace a vacuum pump, the engine shield recall, the brakes stick, there is a horrible smell of hot transmission fluid constantly, the transmission coolant lines have been replaced, a pump above the fuel tank has been replaced, the car surges and causes the rpm gauge to bounce, the axles have had leaks fixed, the exterior trunk button doesn't work, driving down the road it sounds like a plastic bottle is stuck inside the passenger side front door, some times after putting the key in the ignition it won't turn, the suspension system pops and cracks,the axle squeals, shifts at inappropriate times or not when it is supposed to, the back up sensor will beep when nothing is there some times, doesn't feel like there is any pressure behind the brakes some times, and smoke row out from under the hood when stopped at stop lights some times.i think that is every thing but it has been a constant nightmare.i am guessing on miles and dates, but it was not very long after i got it brand new that it started having problems.when i started having shifting and leaks in the transmission, the dealership couldn't figure out what was wrong, i had to point out the leak myself and then he said he would get the parts ordered and they would be in within 3 days.2 weeks later i called gm, then it was within a week i was contacted by the dealer that they had the parts, after gm said someone would contact me within 48 hours.this has been such a hassle i am now vehicle shopping and will not purchase another chevrolet.
I was driving down the interstate and my car started to lose power. The engine reduced power and service stabilitrak messages came up and the check engine light and traction control light came on. I got of the interstate and putted along, barely able to accelerate at stop lights, until i made it to my local chevy dealership. They don't seem to know what is going on and i'll probably end up doing a trial and error with sensors and throttles. A few weeks ago a similar incident happened while i was driving down a residential road (25mph), but everything turned off (dash, a/c, radio, digital speedometer, etc) and my car powered off for a few seconds and then came back on again. This is seriously a scary problem to have.
Sometimes when i slow to a stop or just driving car shuts off without warning.no lights or anything come on in the dash showing it's off. Starts right back up but very dangerous could cause an accident.
The contact owns a 2012 chevrolet cruze. The contact stated that vehicle was serviced per a manufacturer voluntary emission recall: 14801 (engine) to reprogram the engine control module. After the vehicle was repaired at john donoghue automotive (363 vinson blvd, whiteville, nc 28472 (910) 642-2400), the brake pedal became difficult to depress. The contact stated that the vehicle was taken back to the dealer for diagnostic testing and was serviced per a manufacturer recall: 12213 (brakes) where the brake vacuum micro switch was replaced. However, the brake failure recurred several months later. The vehicle was then taken back to john donoghue automotive, but the failure could not be duplicated. Recently, driving 35 mph, the temperature gauge on the instrument panel increased while the air conditioner was turned on. When the air conditioner was turned off, the temperature gauge decreased. The contact also stated that the fan would remain on for several minutes after the vehicle was turned off. The contact stated that the manufacturer was made aware of the failures and advised the contact to take the vehicle to a dealer for diagnostic testing. Due to the diagnostic fees, the vehicle had not been diagnosed or repaired. The dealer was not contacted for the recent failure. The failure mileage was 57,395....updated 10/19/17
I purchased a new 2012 cruze eco new and currently have 48k miles on it.this weekend the cruze twice had the following problems:1. Dic error - engine power reduced2. Dic error - service stabilitrak3. Check engine lightengine power was reduced to peak out at 10 mph.luckily the power steering was unaffected and i was able to get the cruze home without accident.letting the cruze sit for a few minutes in the off position seemed to clear the issue, but it was still scary to have the engine shut down like it did.local dealer confirmed that the throttle body was junk and replaced it but not under any warranty.total cost was $400.dealer confirmed that similar issue is occurring with sierra pickups and the tb is covered under the powertrain warranty.very disappointed that the tb was not covered as an engine component.many cruze owners are having this problem...look on cruzetalk.com.the tb should not be wearing out at 48k...or 100k.
Driving down the interstate doing 70-80mph and the car starts dinging-stabilitrack, traction control, and reduced power all come on and the car loses power without any warning and couldn't drive faster than 5 mph and had to get to the shoulder of the road without getting hit by other vehicles doing the same speed. This vehicle with this issue that came out of nowhere should not be driven on the road. I have had several issues with this vehicle and cel lights on but nothing that almost completely stops vehicle without warning and almost kills everyone in the car! i get they are trying to save the engine or whatever from further damage but i am pretty sure that i would like to live and not kill anyone else in the process of this so called safety precaution the vehicle takes on.
First, i receive a warning about engine temp so i put some coolant in and the problem doesn't come up again for a week. Between that time, the tire sensor malfunctions and the car is at only 40,000 miles so it's no longer under warranty. The second time i get the temp warning i'm on the way to work riding along a highway and the car loses momentum and led advises that car is lowering power to protect engine.mind you, this is after i've already spent $400 on new tires and changed the oil. A minute after the led on, the car was trying to completely shut down at this point and i pulled over. When i get to a complete stop, steam just engulfs my hood. The car went from driving with no indication of trouble to a complete disaster in a matter ofone and a half minutes. I had the car towed to my house and later on brought it to a chevrolet dealer to get a diagnostic. Chevrolet advises that the engine is bad. My four year old car with just over 40,000 miles needs a $7,000 engine replacement. This is not a normal occurrence and i've never had a similar issue on a car that hasn't even hit half a 100k.these problems didn't happen with a 1999 model i had for much longer than this and the mileage was over 120,000 when the car started giving up. There are many similar complaints here with similar issues and these people invested in a vehicle that we expected to serve us for the price we paid. I bought american because i wanted to support industry in our country. Chevy lauds itself as a top-tier company ranked at highly with multiple auto magazines every year. My experience has been very low, though and this has caused me severe financial burden for a vehicle i paid in full price brand new. Engine replacements do not happen at 40,000 miles on a brand new car with a top-tier auto maker.
This car has had issues since we purchased it brand new in 2012. Does not accelerate when merging on freeway or trying to pick up speed. It puts the driver at a very high risk of an accident. This car was purchased for my daughter to attend college and she feels very unsafe. We have had to have it towed and taken into shop several time for check engine light and loud shaking noise. This car has been nothing but a nightmare and seem to think based on reviews that these cars fall into the lemon category. We will be taking it to a very reliable mechanic this week and will wait to see what they find.
This car has give me way more trouble than it is worth. It kept overheating even with antifreeze in it. The ac would blow hot and the car jerks terribly bad! engine light stays on. I was told it was the battery got that fixed. Still overheated. Then told there was a crack in the reservoir and got that fixed. It blew hot a week later and had smoke coming out couldn't even go across memphis bridge. Mechanic says it's the head gasket which is like a 2k labor tag!
Antifreeze fumes originate in the engine compartment and leak into the passenger compartment.
The contact owns a 2012 chevrolet cruze. While the vehicle was parked, the contact noticed coolant on the ground. The contact's wife also noted smoke emitting from the vehicle while the engine was running. The vehicle was taken to an independent mechanic who diagnosed that the water outlet was leaking coolant out of the engine onto the transmission. The contact repaired the vehicle himself. The manufacturer was made aware of the failure and advised the contact to file a complaint with nhtsa. The approximate failure mileage was 75,000.
The car has had all recall work done for both issues however the vehicle is spewing oil again and even after the brakes have been replaced the vehicle does not stop when in reverse or moving slowly forward.chevy states that these issues are now myissue and and spends because recall work is only one year on the warranty.when backing out from a parking spot or driveway the vehicle does not stop when the brakes are pressed and oil leaks randomly. In 2015 as they made the reveal repair the vehicle caught fire, however they claimed to have repaired the issue.
The contact owns a 2012 chevrolet cruze. The contact stated that there was a sour odor being emitted inside the vehicle. The contact inspected the vehicle and found that there was antifreeze, water and mold under the all-weather floor mats. The vehicle was taken to the dealer for diagnosis where it was determined that a plug had not been removed in the line, causing the leak inside the vehicle. The dealer replaced the carpet and the firewall insulator pad however, the mold remained. In addition, the contact stated that due to the prolonged leak and the extensive mold that accumulated in the vehicle, it was a possibility that the contact had developed legionnaires disease. It was later determined that the contact had inhaled large amounts of ethylene glycol and suffered major respiratory illness. The manufacturer was contacted and offered to purchase the vehicle back from the contact at the original price. The vehicle was not repaired. The failure and current mileage was 23,500.
It keep saying a/c off due to high engine temp but it stay in cold n i got coolant sensor radiator sensor all fixed n it keep sayin the same stuff it's giving me a head achewen i go for long drives to mall or store it pops on
I purchased this vehicle at anaheim auto hub last june 6, 2020 for my daughter. Couple months later it started leaking and smells like burning oil. And the stabili track sensor and the traction control sensors came on. And, as well as the key got stuck inside the ignition couple of times.so i took it the mechanic to get the leaks fix. The mechanic found that the valve cover gasket leak and valve timing solenoid. So the mechanic replaced the valve gasketcover and the valve timing solenoid leak,and right after that being said, one week later we found leaking so, i took it back to mechanic again, now they found 3 different leak, from the oil cooler leak, engine oil pan gasket and leaking on engine timing cover gasket.and i found 7 recalls on this vehicle that has never fix. And i am the new owner and i just fining this out.here are the recalls that have not been resolve on 2012 chevrolet cruze eco:recall subject: air bags/ campaign# 13v23000recall subject: air bags / campaign# 12v522000recall subject: engine & engine cooling / campaign# 12v288000recall subject: fuel system, gasoline storage tank, assembly mounting / campaign# 12v289000recall subject: service brakes, hydraulic, power assist / campaign# 13v360000recall subject: power train, automatic transmission control module (tcm,pcm)
The contact owns a 2012 chevrolet cruze. The vehicle was included in the recall under nhtsa campaign id number: 12v288000 (engine and engine cooling). Immediately after the repair, the contact was driving approximately 30 mph when she noticed hesitation while attempting to accelerate. The vehicle felt sluggish. The contact was dissatisfied with the repair performed under the recall because the area where the shield was removed would be accessible to corrosion. The vehicle was not repaired additionally. The approximate failure mileage was 2,422.
When the car first started messing up it was minor things i noticed: the in dash lighter not working, trunk latch doesn't work except by key, turn signals would glitch, can't use usb & audio cord at same time without it cutting off both completely. Then a couple weeks later i noticed my car had an unusual delay in increasing speed it was as if i had to push it to the floor just to get to 30 mph. Now the most recent event occurred on 9/17/15 which is what's prompting me to file this complaint (keep in mind i've only owned the vehicle for 8 months, purchased at 54k miles currently has 70.9k) i drove to my house approx 30 min hwy from where i was i got into my car the next morning it didn't start at all. My bf checked the battery voltage & it was too dead to test, with a jumper box my car took approx10 min to even turn over, during the time of me inside the car attempting to start it my steering column locked up, lights in dash, radio system, headlights everything flashing on and off, key was stuck inside ignition, a foul smell & clicking noise is coming from engine, & couldn't lock doors once i turned car off immediately. This all occurred i'd say within a matter of 30 seconds after the car to turned over. Was so freaked out i didn't try to start again for 2-3 min and once i did it started right up. Within 72 hrs i have now seen the stabilitrac service alert, theft alert system needs serviced, along w/ air bags, & battery light flickers on & off. The clicking under my hood has continued, the rotten egg smell from engine comes & goes, dash lights go dim then go back to regular. Drove to o'reillys, they were able to tell me i now have a bad alternator as well. Recall 14801 was issued for reprogram engine control module, getting serviced this week at dealership but could this possibly cause all this?? especially considering i don't want to be responsible for repairs. Help
Engine recall!the engine often makes sound that is different than normal. Over 100,000 miles, the problem starts! when not in motion, although the engine is on, the vehicle engine stops even in waiting at the traffic light stop.
The contact owns a 2012 chevrolet cruze. The contact stated that while driving in reverse and backing into a parking space the vehicle suddenly stalled. The contact indicated that after restarting the engine the vehicle operated as normal. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the defect. The failure mileage was 60,000.
I have a 2012 chevy cruze 1.4 turbo engine the issue is over heating .. This issue is reoccurring.. I was driving for approximately 10 to 20 minutes when the indicator on the dash reads that the car is to hot yo drive and will shut downleft me stranded on the road side. I take it to chevy dealer to learn there has been a thermostat problemi get the issue repaird it runs ok for a while then again same problem (over heated) one again. Take again to chevy dealer they tell me it's the water pump. I have the water pump repaired. All is ok for a short while. Again the same issue i call chevy dealer again to bring my car back for the 4th time. They schedule my appt. To look at my car one again and on my way to the dealer car over heats turns its self off and will not start back after cooling down. Finally i get the car to the deal to learn that it blew the head gasketand now because it' over headed so many times i now need an engine!!! there has been extend warranty on all of the cooling parts of the engine and this issue should also be covered however the dealer will not fix the caused problem from the faulty parts !!!!!!
I was driving home and out of nowhere my 2012 chevy cruze dings and says "engine overheating a/c turned off," i was very surprised but kept driving and literally one minute later the car dings again.there is a different message that says "idle engine overheating," at this point i am very worried and i pull over and call the chevy dealership that i bought the car from and explain what has occurred.i was advised to bring the car into the service department.so, i start the car up and begin the drive over to the dealership that is about 15 minutes away because of traffic.not three minutes into the drive i get the same message "idle engine overheating," i'm very nervous but keep going and about two minutes later i get a new message "shut engine off engine overheating." i call the dealership and they tell me that i am close enough that i should just continue and drive to the dealership.i get about 200 yards from the entrance of the dealership and my engine starts smoking.i have had this car for less than seven months and i basically only use it to drive to work and school.i take very good care of my vehicles, i get the oil changed every 4,000-5,000 miles, in fact i got an oil change less than a week ago.
My car is very dangerous!shuts off while on freeway!jerks forward while on brakes, caused an accident!cruise control does not work!electrical things flashing all the time!jerks and locks up all 4 wheels while driving!just today is shut down on the highway i struggled to get it home while the rpm's were up above 6!you name it, it has it.think there should be a class action lawsuit against the makers of this vehicle!! class action lawsuit!!!!!
This vehicle (chevy cruze 2012) is the worst vehicle made possible. There is oil leaks that have been fixed that occur again . There is a coolant leak that was fixed by the radiator connector. 15 minutes later of driving the vehicle 2 more hoses popped and caused the coolant to leak again. The radiator went bad and was changed the vehicle still over heated . The thermostat was changed and the vehicle was fine for 2 days. I go to start the vehicle and it doesn't want to turn over . Come to find out at the same mechanic that i had the thermostat changed apparently saidthe head gasket was blown . Then says there's something wrong with the cylinder heads . So all in all . This vehicle has had oil leaks , coolant leaks , engine lights , radiator issues , cylinderr head problems , misfiring and now a head gasket problem . This brings a safety issue to me that while i am driving my car is misfiring on me in the middle of the road while there is traffic going on and tons of people on the road . I could potentially be driving this vehicle and because of all of this electrical issues that gm is not capable of manufacturing correctly on these vehicles (chevy cruze) my car could of blew up while driving it. I have my nieces and nephews in the car while the car shakes out of nowhere which could of put there life in danger . Chevy is no help what so ever they only want to charge to even look at a car they manufactured!!!! i ask for help from them and they seem so carefree . My life is in danger and no one cares!! someone will die by gm hands if this issue cannot be correctly fixed on these vehicles . You guys are selling cars that can kill someone and once you guysare notified of this no one cares . Once there is a lawsuit under your company then maybe you guys will take this serious .
Since november 2016 at 56,000 miles the car has been constantly overheating. The engine coolant flange, water pump, and thermostat have been replaced 2xs. When this happens the car flashes sporadic messages such as a/c off high engine heat, service stabilitrak, change oil, etc. The car also has started leaking oil. Finally on february 10th, 2018 the car had these same issues again and this time the engine went entirely. The car had total engine failure at 83,500 miles and now requires a new engine. This is the worst car i have ever owned and i would never recommend it to anyone. Upon going online everyone has these same exact issues so i have no idea why massive recalls have not been made.
Chevrolet cruze 2012delayed steering when turning, then sluggish would not go past first gear. I was driving on city street noticed difficulty turning and slowness so stopped at nearest gas station. Got vehicle towed to dealer and diagnosed with transmission failure. This was sudden, always kept up with regular maintenance, oil changes & tune ups! this should not happen to a car barely 5 years old car and well maintained!
Over heating.3 times in 3 years.i have had to have water pump replaced and thermometer.mechanic has told me he doesn't understand this issue.car doesn't cool down in idle.directed me to dealership.1 st time occurred i took it to closed shop.dealership said it's not covered cause they didn't do the work.it wasn't like i could get it to them the car was shutting down.next time i got it back to same mechanic as it was still warranty.this time they replaced same items no charge said take it to dealer they don't know what cause is.i know of other people that had a chevy cruz with same issues and they traded it in.this has been a terrible car.these kind of problems occurred in the 80s not the 2000s
The car does a lot of stalling when you're driving it. Also the engin light will come on and stay on maybe a day, then go off. Just on and off anytime. Automobile losses power when this happens..
Drove my car about 70 miles on the interstate once i got into town and stopped at a red light the car began to sputter, when i accelerated the car was hesitant. Major safety concern, i could have been rear ended.also, when making a left hand turn onto a busy state route the car would not accelerate it was very hesitant making the turn to a point i thought the car was going to stall, in front of oncoming traffic.the car is at the dealer today getting the coolant recall completed and it will be computer checked for the engine light.from what i was told by another mechanic, the car is loosing vacuum pressure and the valves or valve cover is leaking.
Fuel damper is literally spraying a steady stream of gasoline inside engine bay. Apparently a very common problem because parts are on back order everywhere i call. My daughter drives this car, and to have her safety in jeopardy is unacceptable. This vehicle was recalled because of oil plate under engine which would pool oil and risk a fire, but gasoline spraying in engine bay has no attention to a recall
I was starting to cross a busy intersection when the engine loss power light and stability control light came on. Car would not go over 5 miles an hour. Just about 90 days ago it was at the chevy dealership for same problem where the throttle body and all sensors were replaced.
The contact owns a 2012 chevrolet cruze. The contact stated that the vehicle was leaking and there was an anti freeze odor. The vehicle was taken to the dealer five times, but the failure was unable to be determined. The dealer replaced the thermostat, but the failure recurred. The contact mentioned that the anti freeze odor was strong, which caused headaches. The vehicle was taken to the dealer on a separate occasion where dye was added into the radiator to find a leak, but failed. On another occasion, the vehicle was taken to a dealer where a pressure test was performed but the anti freeze odor became worse. The failure mileage was 32,600.
My car overheats every time the seasons change. One day it will be running fine with normal temperature readings, i keep a close eye on the temperature due to it's tendency to overheat, and then the next moment it is smoking and idling my engine secondary to "high engine temperature"
I am having issues with my turbo. After taking it to my mechanic i am told that it is a common issue
Engine coolant stench and loss of coolant since day one!i now have just over 45,600 miles and per the dealer a need a temp sensor housing and thermostat.while driving i got a message on the dash reading "ac off due to high engine temp" and the coolant temp read - - - and the needle on the temp gauge dropped to low from a prior midway point and coolant temp of 218 degrees.back in 2014 i suddenly had black smoke coming from tailpipe and the "dealer replaced the water pump assembly with new base and thermostat." i also had a "service stabilitrac" notice and sudden loss of power while driving back in 2015 and the dealer said they couldn't duplicate the issue but that i needed a new coil pack which i had to pay for and repair on my own even though car was still under warranty!!this vehicle has smelled like antifreeze since the day i bought it, brand new, from the dealer that was performing all the services.in addition, the back window leaked from day one and i had 2" of standing water in my trunk and i had to pay, out of my own pocket!!, to replace the rear window = twice!!!this car is a piece of junk and has been nothing but problems and the dealer has forced me to do repairs that should have been covered by the warranty.i am sick and tired of the stench of antifreeze and the fact that i now have to repair the thermostat housing and thermostat due to engine overheating!!!
The contact owns a 2012 chevrolet cruze. The contact stated that the check engine light continued to illuminate. The vehicle was taken to the dealer. The technician diagnosed that the map sensor was defective and needed to be replaced. The contact mentioned that the vehicle failed to pass inspection. The manufacturer was notified of the failure. The approximate failure mileage was 66,000.updated 4/30/15the consumer stated the vehicle did not idle properly and the vehicle would stall when he attempted to pull out into traffic. Updated 06/23/15
Check engine light came on throwing 4 codes. Took it to the dealership can't determine the problem with vehicle. Dealership did contact us to inform us the water pump is leaking bad. Charge to fix 835.00. I have seen several recalls regarding waterpumps however my vin does not show a recall.
On my way to work february 22 i had notice a strong burning smell and just assumed it was from something outside. So i just ignored it and continued my drive. Once i got to work i noticed that there was some light smoke coming from under my hood so i lifted it and checked to see if anything looked strange but i didn't notice anything. So i continue to drive for a few more days becoming accustomed to the smell and smoke. Mind you i check all my fluids once a week because i do alot of long distance driving. After about 6-8 days of driving to my new job the smoke started getting thicker and more white and i started to notice that my oil level was dropping. So i bought some to keep in my car so i didn't run it dry. But i had to keep driving it to work because i needed to have a paycheck coming in. I had been off work for about 3 months due to the pandemic and couldn't afford to bring it to a mechanic until my first pay day. Well needless to say as i pulled up to my house on the 8th (two days before my visit to the mechanic) i noticed the smoke was mucx more intense then it was before so i lifted the hood and saw flames. So i closed the hood and grabbed some baking soda from my house and poured it over the flames. My neighbor saw what had happened and came over to see what was happening and noticed where the oil was coming from and said he could patch it temporarily so i can make it to the mechanic. But i am not willing to take the risk. Also about a month ago i noticed that there was a noise coming from my front wheels as i was driving and the vehicle started pulling to the driver's side.
Vehicle engine light is on.vehicle is spilling oil causing smoke tobe exhausted out of engine while driving vehicle. Engine has had coolant leaks and engine head gasket is blown
Takata recalli hear a dripping sound under the hood, followed by a sound like the dripping is hitting something hot. Electronics such as the radio, signals, and the entire computer screen is out. The car is at the autonation service center on security blvd. In baltimore and they are looking to profit from these defects. It's sad...
Previously to the visit my car was running slow and kept marking engine speed reduced then about a week later the car sign removed and started running normally again. About a month or so passed and the same thing happened again then i took the car in and they fixed it but after that the bluetooth didn't work and the navigational compass stopped working. Ever since then the bluetooth and navigational compass has not worked and i just run the risk of the engine reduce sign to pop up again cause it comes up spontaneously.
The contact owns a 2012 chevrolet cruze. While driving approximately 10 mph, the engine power reduced warning indicator illuminated and the vehicle failed to accelerate. A local dealer was not contacted. The vehicle was not diagnosed or repaired. The failure recurred once. The manufacturer was contact and informed the contact that there were no recalls on the vehicle as well as referred the contact to nhtsa. The approximate failure mileage was 120,000. The vin was not available.
When trying to start my car it sounds like wants to turn over but it does't ,everything reset on my dashboard,after waiting for a while it starts back up
Mil came on while driving, vehicle set p0171 p0106 codes, idles rough. Valve cover cracked at pcv housing and pcv valve stuck open resulting in air leak.
Anti freeze smell in car and head rests pop up by themselves.dealer used gm fix to stop the odor.it helped but didn't solve the problem.dealer claimed to have adjusted the headrests but it didn't help at all.they still pop up by themselves.
Twice i have walked back to my car & found that the engine has remained on.after parking, i press the engine on/off button, exit the car, lock all doors with the fob and walk away.this time, i parked in a very large, crowded public parking lot.i was at least 6 blocks away from the car for 2 hours.thankfully, this has occurred when the car is outside, not in my garage.in recent light of people succumbing to carbon monoxide poisoning due to this very situation occurring with cars in closed garages, i would expect a voluntary or forced recall to remedy this gm admitted design decision.
Car was stopped at a red light, ready to make a left-turn and completely shut off for no reason. It turned on after some minutes but there are many complaints online (https://www.cargurus.com/cars/discussion-t65940_ds765514) of the same issue with this make and model (including newer ones), a lot being while the car is actually driving. This is so dangerous!! we don't feel safe continuing to operate the car since finding out it's a recurrent problem for people with this car who have had no resolution even after filing multiple claims with car company and taking it to the mechanic.
When driving( in any weather conditions) the car will loose engine power drop to around 5mph, is unable to accelerate and have to be pulled over.re/ceive warnings stating "engine power reduced", "service stabilitrak" and "service traction control.the check engine light comes on along with several others.pulling over and restarting the car usually corrects the problem but it is terrifying when traveling at a higher rate of speed, or any speed really!someone is going to get killed.fortunately, this has only happened on local city streets ( so far!) but i can't imagine it happening on the highway.this has happened on numerous occasions.in doing research online there are a great number of owners experiencing the same exact problem.how is this not considered a safety issue warranting a massive recall?in reading many forums, gm is clearly aware of the problem but apparently has no definitive way to fix it as many owners have had various parts replaced( mostly related throttle or accelerator pedal) with the problem not being resolved.
Takes na long time to take off.the car jerks a lot and the steering wheel gets stuck..
I have noticed that the acceleration takes alot to go from 0-30 mph and when it does the car feels as though it will stall. There is a half tank of gas, and no indication it should be doing this. Oil is changed regularly. This has happened a few times before this incident of today.the gas pedal needs to be almost to the floor for it to even pick up and when it does accelerate it jumps between the gears and the rpm goes beyond 4-5 to get it to even 20mph.i did have an incident when the car stalled as i was in reverse. That happened at around 30-35k miles. I decided to google the acceleration issue and see i am not the only one. My car itself has had 3 recalls fixed.
Purchased my 2012 chevy cruze march of 2016. July 2016 the car will continue to run after the key was out ignition i took it to naperville chevy they changed thermostat. October 2016 the car would run on highway or street all of a sudden service traction light comes on the car only go to 20mph suddenly then it will turn off. Took it to chevy again they said trans module they fixed it march 2017 it happened again they didn't know the problem because no engine light on it happened every 4 months october 2018 trans line leaking with the same sign no faster than 20mph jerking they fixed lines january 2019 car jerking again car goes 20 mph but the car will stop at stop sign and will i accelerate to go the car won't move at all i have to turn it off to drive again
The contact owned a 2012 chevrolet cruze. While driving on the highway, the contact was alerted by another motorist that there were flames underneath her vehicle. Shortly after, the contact noticed smoke coming from the vents and the speed was decelerating. The vehicle was pulled off the road and the fire department extinguished the fire. There were no injuries. The vehicle was destroyed and towed. The dealer and manufacturer were not contacted. The cause of the failure was not diagnosed. The failure mileage was 133,000.
The contact owns a 2012 chevrolet cruze. While driving 70 mph, the vehicle unintentionally decelerated. When the failure occurred, the vehicle took time to accelerate and the check engine indicator illuminated. Also, while the vehicle was at a stop light, it violently vibrated and stalled, but was able to restart. The vehicle was taken to feldman chevrolet of lansing (2801 e michigan ave, lansing, mi 48912, (517) 507-4948) where the contact was informed that the turbo in the engine needed to be replaced. The contact mentioned that the part was previously repaired. The vehicle was not repaired again. The manufacturer was not made aware of the failure. The failure mileage was 150,000.
Hello. Our problem is defect chevrolet cruze2012 . Mileage is 79373. My car has some recallsfixing actions and now "exhaust leak from font of engine..damagingturbocharger..as a result -may cause a fire"( alan webbchevrolet diller vancouver, wa-see attach.). To fix car we need to pay 7650$why we must pay for defect ? could you help us with this problem,please.the strange noiseappeared when we were driving to home from carson to vancouver, wa. After diagnose atalan web (3712 ne 66 ave vancouver, wa98661) car stays at my app. Parking lot. Thanks.
The "check engine" light came on one evening and with a message to service the stabiltrack.i did get the car home.next morning, started the car, was stopped at an intersection near my home when the engine lost power in the middle of the intersection.was able to get the car home by turning it off and restarting it, but in trying to drive the car to the repair shop, was not able to get any acceleration and had to have the car towed from my driveway.diagnostics revealed the throttle body had to be replaced and the sensor cleared.was told by my mechanic that there is a service bulletin out for this issue from gm.this is a car with 41,000 miles on it.
While driving my car would not accelerate. The car will not move when changing gears. I took the car to the dealership because the check engine light and stabilik service light came on. The mechanic diagnosed the car and replaced a connector. Now, the car gears don't work. Misdiagnosis.
I took it to firestone for an inspection because i was having issues with my car and was told that i had a faulty cylinder head.
Clutch smell very strong door dust all over engine car has 9000 miles on it also getting a engine code says cruise control sensor this car don't have cruise control dealer says clutch not under warrantyi'm very dissapointed with the power in the engine car has no power for going up any slope or hills way under powered.
I've went through 7 turbos, i bought the car brand new. Im now having electrical issues with it.
The contact owns a 2012 chevrolet cruze. The contact stated that while parked, he noticed a burning anti-freeze smell through the vents and around the exterior of the vehicle. Additionally, the contact noticed a jerking motion and a hesitation when accelerating. The vehicle was taken to the dealer five times for diagnosis. The technician performed updates to the transmission and replaced the canister inside the dashboard to alleviate the burning smell. The failure continued after the repair. The manufacturer was made aware of the failure. The vehicle was not further repaired. The approximate failure mileage was 4,000. The vin was not available.
The contact owns a 2012 chevrolet cruze. The contact stated that an abnormal burning odor emitted from the vehicle and it overheated. In addition, when the accelerator pedal was depressed, the vehicle hesitated to respond and the brakes made an abnormal noise. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed that the thermostat and water pump needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
Driving my car at about 25mph started to hear a rattle in it.when went to accelerate the car started to smoke and had no power.when idling you could hear the motor "work" and it had a jump in it.only has 50,000 miles and has never been driven hard.of course it's out of warranty now and i have no clue why it wouldn'taccelerate and started smoking.the engine light came on and was still on when i left my car sitting on the side of the road.
61,000 miles and car is showing repeated p2135 codes for throttle/pedal senor issue and places the car in limited power mode. Event has happened during warm-up, at stop signs and lights, local street speeds, and during highway travel/speeds.i have cleared the issue using obd ii tool and phone app.
I noticed that my vehicle seemed to be having issues when i pressed on the brake, so i took it in. I found out that it was a completely unrelated issue, and had to do with a crack running through the manifold. This was causing oil and coolant to leak onto the alternator. If i had not caught this early enough, they said i would have not been able to get it fixed. They repaired the leak, but a couple weeks later i noticed my car losing significant amounts of coolant/oil. This is causing oil and coolant to affect the turbo setting of my manual car, and has cost me up to $2,000 in repairs. This has been the underlying problem as to why i had to get my flywheel replaced 2 years ago, which was another $1,500. This is also what caused the transmission failure 3 years ago, another thousand dollars.i noted that the vehicle began leaking fluid after being stationary or moving while/after running for 10 minutes or longer.
Engine overheated, got that fixed. Not even 3 weeks later, check engine light comes on again'car shakes when stopped and still sounds like the engine is running when the car is off.
A/c off do to high engine temp engine overheating messages on dash. False. Sticking thermostat
The contact owns a 2012 chevrolet cruze. The contact stated that while driving approximately 30 mph, the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the auto thermostat needed to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired but the failure recurred. The approximate failure unknown and current mileage was 30,340.
Vehicle has 29,980 approximate miles. Vehicle had a leaking torque converter seal. While dealership was removing transmission, a stray bolt fell from the interior of the motor. Bolt does not belong to car. It has damaged the bell housing. No other damage has been reported at this moment.
The contact owns a 2012 chevrolet cruze. The contact stated that the check engine warning light illuminated and there was a strong oil odor coming from the vehicle. In addition, there was excessive smoke coming from the engine. The vehicle was taken to an independent mechanic who stated that there was an oil leak, but the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Around sunrise on a highway with an adult passenger the car lost all power instantly. The steering was heavy and the brakes had very little power. We was able to drift over to a safe area. The way this car performs with little braking effort it can cause some bad accidents in other enviroments such as mountains. The safety of the chevrolet cruze models needs to be improve.
Thermostat housing leak (gasket) discovered during maintenance on vehicle, 9/26/2014.set up to be repaired under warranty at midway chevy dealership in pocomoke city, mdon thur., 10/2/2014. Car was purchased labor day of 2013, has a little over 9,000 miles with bumper to bumper warranty still enforced.reported to nhtsa on 9/29/2014 at approx. 10:30 am. Confirmation# 10639748.repaired on morning of 10/2/2014 at midway chevrolet in pocomoke city, md. Chevy tech.confirmed a coolant leak and replaced thermostat housing with an aluminum one. The initial housing was made of plastic.
I don't believe the current resolution to gm's recall on the chevy cruze concerning the engine splash pan is adequate as it only addresses safety and not customer satisfaction. As this part directly affects the fuel mileage as advertised as well as the degradation of underwood parts due to water encroachment, i don't believe butchering the existing pan is fair to the consumer. At the least, the redesigned pan on the 2013 and any or all updates made to the 2013 model regarding this safety issue are what should have been completed. I am not satisfied with the current solution in that i no longer have what i paid for due to said recall and its poor solution.
Vehicle vents antifreeze vapors and fuel vapors into driver/passenger compartment. Odors can become noxious.
5 cam shaft covers replaced, due to internal pcv failure... Also causes dipstick to pop out, spraying oil through engine bay... Hundreds of complaints on internet forums about this problem
While driving down the road still within city list, the car began making a knocking noise, the check engine light came on and a low oil pressure warning flashed. After taking it to a local mechanic we were told that the engine is blown with 122k miles on it.
The contact owns a 2012 chevrolet cruze. While the vehicle was being serviced, the technician noticed that the gasket for the motor was leaking. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 9,000...updated 11/04/14 updated 04/28/2015
Lack of power, coolant leaks, the cooling system has a number of plastic parts. The thermostat housing and a junction piece are made of plastic. After constant heat and cold they crack. I had to have both of these parts replaced at below 40000 miles at a cost of more than $800 dollars. These parts were made to fail. As for power with a turbo it lacks power. I have changed the spark plugs and the coil pack. Still laces power.
Driving on busy street car cuts off heard a pop in engine display says engine losing power engine light comes on managed to pull over car will turn over but will die out. Had to have car towed by insurance company car has 64,000 miles.
The contact owns a 2012 chevrolet cruze. The contact stated while driving approximately 65 mph, the air conditioner failed and emitted hot air.the vehicle was taken to a dealer who confirmedthat the condenser needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 30,000. The current mileage was 31,000.
This vehicle was purchased december 2010 and since the purchase all the issues that 2012 chevy cruze has been subjected to regarding recalls we have suffered them. This complaint is filed due to the fact that, although the car is under warranty, gm and the dealership refuses to honor the warranty, for the repair of the fly wheel bolts. These bolts are internal and are currently loose and while driving the vehicle, the vehicle does not accelerate and then suddenly stops.
Coolant smell inside vehicle cabin and outside of vehicle.noticed when i first purchased the car during the winter.this occurs after extended drives, typically more than 30 minutes, during cold weather when using the heat.problem has progressively gotten worse.gm has looked into it approximately 8 times.4 repair attempts (coolant reservoir cap replacement, water pump, coolant reservoir modification and hvac assembly replacement).problem has not been resolved.internet search has revealed many owners experiencing the same condition, as well as a class action law suit due to the coolant smell inside the vehicle cabin.this is a health risk to all occupants.further research revealed affected models include the: cruze, malibu and sonic.
Dangerous to drive this car 2012 chevy cruz. My cc 12 decided to jerk, shake, all panels starting flashing, shake, make noise and increase speed and then suddenly brakes kick in and it stopped in the middle lane of i95. Becus powertran is over by 1 year, chevrolet wont do anything about it. They said to take to official chevy dealership. Which now incurred a cost of 370 with discount. Their rep told me a each time i call tha the powertrain is over however considering the trouble with the vehicle, you are on the perimeters of this.we get the diagnostics and work with you possible picking up someif not all of the cost.no such thing, instead their senior advisor advised me i am [xxx] out of luck on a 6 yrs old car with approx. 79 thousand miles. That's their response. Out of car now 11 days, handed a bill for 370.00 to tell me the same thing my mechanic told me.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I went to my fathers house and he noticed the smell of antifreeze strongly. He looked under my hood and on the ground and its leaking everywhere. I had bought this car not even 4 months ago and the first week the check engine light was on.
Let me list all that is wrong with my car: stabillitrack traction control purge valve tire sensor transmission lights flicker when i come to a stop and use my turn signal intake manifold brake booster car stalls and sometimes doesn't even want to start. All of these things are part of the recall for my 2012 chevy cruze but for some reason it says my vin # isn't part of the recall. How is that??
Noxious coolant smell inside vehicle when heater is on.coolant smell coming from engine compartment when it is warm.the water pump has been changed, next repair was re routing coolant reservoir, next repair was mold found in heater core compartment/cleaned and deoderizer was used, last repair was heater core case replaced.this problem started with a leaking water pump and has not been addressed.seems gm is trying different repairs in hopes it will be fixed.the problem doesn't,t seem to be diagnosed.only happens in cold weather months with the heater on.heated air from the vents smell like burned coolant.very irritating to the eyes and throat, eyes are watery and swollen, very difficult to see and drive.then severe coughing.we can not safely drive longer than 20 minutes.my dealer tells me they never heard of this problem yet is quick search of the internet shows many documented cases.the smell of coolant is in our clothes and the fabric of the interior of the car.
Oil was dripping, went to go get it fixed and my mechanic supposedly fixed it. Drove for about a mile and car started smoking and my belt was on fire and crumbled off my car. I purchased this vehicle almost one month ago and only been able to drive for a week total because of this oil issue. I am paying money to fix and they still can't tell me what's wrong so i looked it up for recalls and saw this had and recall just like i explained but not associated with my vin. Please help. My car is now undriveable. I was driving when the car started smoking and i pulled over and noticed the belt on the ground burning. Not driving after that.
I have a 2012 chevrolet cruze eco, within a year i had to have the turbocharger replaced.before i had it replace i brought it to the dealer with complaints of losing power and the smell of gas and exhaust.they said working as normal; within days it started making a loud noise. I call onstar to do a diagnosis' it was my turbocharger.it was fix but a few days later it smelt like fumes again.took it in and they said working as normal.a year later the turbocharger went out again and i paid 1200 to have it fix.long story short i'm still smelling exhaust even after having all the recalls fix. Now my stability traction control light came on the off again. This car was a lemon from the beginning but i'm out of warranty.i thought by now they would of had a recall on their turbocharger and the oil line that they say thatkeeps getting block and the exhaust smelll. Is anyone working on all these complaints?
The contact owns a 2012 chevrolet cruze. On several occasions, while attempting to start the vehicle, it failed to start. Also, the temperature gauge registered hot almost immediately. The thermostat was replaced, but the failure recurred. The contact also stated that the engine oil warning light illuminated; however, there was sufficient oil in the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was not notified. The approximate failure mileage was 130,000. The vin was not available.
The contact owns a 2012 chevrolet cruze. While driving 30 mph depressing the accelerator pedal, the vehicle would not accelerate. The vehicle sputtered and stalled, and the service engine light illuminated. The vehicle was towed to a dealer where it was diagnosed that the cam cover needed to be replaced and the fuel trim needed to be reset. The repairs were performed; however, the failure recurred. The vehicle was towed again to the dealer. The contact stated that the stabilitrac warning light remained illuminated. The manufacturer was not made aware of the failure. The failure mileage was 60,000.
I purchased a 2012 chevy cruze 2lt w/rs package on 9/19/12.i didn't notice right away but after i drove for a few days i notice the engine would have this loud vibration when i barely accelerate, like staying at a steady speed.if i accelerate from a stopped position it doesn't do it or i just don't hear it because i hear the turbo.after driving it a few weeks the vibration sound has gotten worse, so i took it to the dealership to be checked.they test drove it and told me this is the way the echotech w/turbo motors sound and nothing was wrong with it.i wasn't satisfied so i asked i could test drive another car just like mine on their lot.they graciously let me and it sounded the same.my sons girlfriend has the exact same car and hers sounds nothing like mine.she bought hers at a different dealership which means it was probably came from a different manufacturer.something isn't right and this should be fixed.this does not sound like a new car.it's very embarrassing.my 1995 chevy cavalier is not as loud as my new car. Another thing is when i slow down to pull in my driveway (on a hill) i just let off the gas and the car will jerk really hard.this doesn't happen all the time but this will be an issue i'm sure when the warranty is up. I'm very disappointed with my first new car purchase.i waited 42 years for this.
In april i had been driving and noticed that my radio was flickering. After about ten minutes of my radio flickering on and off, the "service stabilitrack" light came on. Once the service light came on, power steering shut off and i had to pull the vehicle over. After pulling over, i shut off the vehicle and then tried to restart it. This time it started with a new service light on. I took the car into the dealership and they had it for three days hoping that the problem would present itself to them. I showed them a video of what happens to the radio and they were unable to help me. They did however notice that a previously recall done on my car had not been fixed before i purchased it. A few days after getting the car back, the lights started to flicker again. I contacted the dealership and they let me know that there was no point in bringing it in unless the problem was constant. About a month later, i went to start my car and nothing. No lights, no engine turn over nothing. My key was stuck in the ignition and would not turn. My fiance had to get out tap the battery and the whole thing started up. Two days ago, the same radio, service lights and engine shut off happened again. This is 2 times now that i have had complete failure in the middle of the road. I am literally terrified for my life!!!!!!!....updated 07/31/14updated 08/23/2017*ct
Took vehicle in for oil change, had to do "heavy engine repair" per technician, replaced water pump and seal as it was found leaking.refilled with coolant.
When the speed of the car starts to reach 50 miles a high pitch sound occurs. I cannot determined if it is related to when air conditioner is turned on. The noise will diminish when speed is lowered to about 45 miles.i cannot recall if this happens in the colder months but it does seem to happen in the summer.
Catalayic converter plugged at 82000 miles which caused engine knock noise
Upon vehicle being warmed up there is a coolant smell from the heating system. This is a common occurrence with chevrolet cruze and is a health hazard. I cannot keep the heat on without the windows down.this seems to occur only when vehicle is fully warmed up and only seems to come out of the leftmost duct.
The contact owns a 2012 chevrolet cruze. The contact was traveling 30 mph when the vehicle jerked while changing from first to second gear. The vehicle was not taken to the dealer. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 760 and the current mileage was 1,300.updated 8/23/12
The contact owns a 2012 chevrolet cruze. The contact stated that while driving approximately 5 mph, oil and coolant fumes emitted inside the vehicle. The failure recurred numerous times. The vehicle was taken to a dealer, where it was diagnosed that the oil and coolant needed to be changed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 10,000.
After having the underbelly shield modified on my sister's 2012 chevrolet cruze eco per the recall (nhtsa campaign number 12v288000) i noticed an increase in buffeting and highway speed wandering in the handling of her car.this is most noticeable at speeds of approx 75 mph and higher.the car felt less stable than it did prior to the recall service being performed on the vehicle.because of this, i purchased a replacement underbody shield from a dealer and re-installed it.the result of this re-installation was noise back to normal, handling back to normal.
Stopped car tried to back up and it did not, then tried to turn off vehicle and the key would not go into the turn off mode.could not turn the steering wheel, could not release the key, could not turn off the engine.the radio kept turning itself on. Waited 2 hours for triple a to come to tow the car to dealership.engine ran for two hours.tow arrived the driver said he had to force the gear shift several times in order to release the steering wheel and key and to turn off the engine so he could tow it.also noticed an anti-freeze leak and this is being fixed under the power train warranty, do not know if is connected to the same issue.dealer can't find anything wrong and i am afraid to drive this car.
I have a very strong coolant smell inside the car when heat is on and a strong coolant smell outside of the car.i brought it in to my dealership and they determined the water pump was leaking and they replaced it.i've had my car back for a week now and again i have the strong coolant smell inside and outside of my car.the smell is actually making me nauseous. I have also experienced issues with my drivers side window not going down.i've had the dealership look at it and they cannot find anything wrong with it.my final issuei've been experiencing is my vehicle does not shift right.i have an automatic transmission and sometimes it shifts very hard out of first and into to second gear, the car feels like it's jerking.other times my car hesitates while shifting gears.i have not brought it in for that issue yet but i will be bringing it in this week.
In 2014 my car had an issue where it started over heating. The car was previously part of a recall for the water pump breaking. This caused my car heating and cooling system not to work properly. This can be dangerous if driving and it happened while i was driving. I just had the same issue on october 20 of 2016.
2012 chevrolet cruze. Consumer writes in regards safety recall *tgwthe consumer stated his wife saw a news report, where 30 vehicles had problems with oil in the bellypan. There was sufficient danger to initiate a recall. When the consumer went to have the oil change at the dealer, he brought up the recall. However, the dealer claimed to know nothing about it .the dealer then checked online and received a diagram as to how to fix the problem.the oil changed revealed and excessive amount of oil in the bellypan. The consumer also stated it was difficult to change a flat tire, due to the poorly designed jack.
Bad antifreeze smell entering car with heat on and engine at full operating temperature, but no antifreeze loss.
In may of 2013, our 2012 chevy cruze air conditioner stopped flowing cold air and would blow only hot air. After being diagnosed by dealer gm mechanic it was found that the condenser had been hit by foreign material (rock) creating a hole in the condenser and letting all of the freon out. It cost about $600-700 to fix. On my own i found that there were numerous other reports of condensers being damaged by rocks, and that through a gm technical service bulletin (tsb pi0461b) issued in the summer of 2012 the proper repair for this was replacing the condenser and installing a condenser protective screen.since the tsb includes adding a protective screen as a design modification it is apparent that gm/chevy acknowledges that there is a design defect in the cruze, and that the placement of the condenser makes it susceptible to damage from rocks. This was the point that i attempted to argue with gm with no avail, that since this defect was identified prior to my purchase of the car, they should be responsible. Although, i was unsuccessful in getting gm to take responsibility for their product, i hope to help anyone that is thinking about buying a cruze or has a cruze still under warranty.for those of you with cruzes still under factory warranty and have a damaged condenser make sure they install the condenser screen. For prospective buyers i would advise you to insist that your cruze have the condenser screen installed prior to purchase.
To begin with,i have had several problems with my 2012 chevy cruze and have been given the runaround. My first concern is that i bought my 2012 chevy cruze on 09/18/2012 and was notified days later of a major safety recall about the possibility of engine fires from fluid spills. I find out that this recall was announced on 06/22/12.(nhtsa campaign #:12v288000) why was i sold a vehicle that was under recall for 3 months? and was never even mentioned prior or post sale. Onstar had to notify me and then i had to get it fixed. My second concern is that there is an coolant smell in the cab of the vehicle and although not always noticeable, it is more noticeable in colder weather. Took vehicle to dealer and they played stupid and said they don't smell anything and that the smell could be a "dirty cabin air-filter"? nobody wants to smell coolant when driving!! my third concern is that when taking off from a dead stop or accelerating after letting off the gas for a second the vehicle almost always shifts roughly. Took to dealer and was told that its probably just the "turbo kicking in". My fourth concern is about the recall (nhtsa campaign #:12v288000) my vehicle(where the engine shield was) is already rusting and is a very big concern with the future of my vehicle(even after warranty period) rust never goes well with a vehicle! i'm concerned that parts will wear prematurely because of this! not to mention that i am getting less mpg since the shields been removed. Now today i get another major safety recall about my brakes.(nhtsa campaign #:13v360000) which would explain why my brakes sometimes require me to press them really hard all the way down to stop it. It currently sits at around 26,000 miles, i am thus far very dissatisfied with the vehicle. I don't know my options but know that if things don't start looking better, i will never buy chevy or recommend chevy again.
Coolant smell in cabin.many other cruze owners noticing same thing.gm has yet to correct the issue.only happens once car is at operating temperature.dealerships won't fix it or don't know how and chevy refuses to even diagnose my car as it's outside of the 36,000 bumper to bumper coverage.
Heat radiates from left side of center console into drivers side passenger compartment onto drivers right leg.vehicle was under warranty and taken to dealership for warranty repairs.gm declined to fix problem and offered no written reason.this vehicle was subjected to a earlier recall involving part of the engine heat shield being removed.the recall occurred when the vehicle had about 500 miles on it.i am claiming warranty fraud on the part of gm.i am considering litigation under the magnuson - moss warranty act.
2012 chevrolet cruze. Consumer writes in regards to engine shield modification *tgwthe consumer stated after the recall was performed, all the lights on the dashboard illuminated , power was reduced and the word engine power reduced appeared illuminated as well. The consumer took the vehicle back to the dealer. After checking all the wiring near the locations of the cuts of the shield, the dealer tested other possibilities and informed the consumer, that cause was a bad potentiometer on the gas throttle.
Purchased 4/25/2012.after driving a little, noticed lack of power, easily stalls, something rolling around in the trunk lid, console piece gaped out, passenger side tail lamp inside trunk bent, engine shutters (after 500 miles it started) when turned on and off.the lack of power and engine stalling are the major safety concerns.when in a stopped position, the car will stall when the clutch is operated correctly.while making a right hand turn from a stop sign, onto route 30, at a blind intersection, the car would not move, once i let the clutch out and was in 1st gear, the car just did not move, i had the gas pushed to the floor and i was only moving inches forward.i was scared, i had my child in the car with me, a tractor trailer could have come up on me 50+ mph hit me or swerved to miss me and hit someone else.the car finally moved after about 45 sec.i then got up to speed in 6th gear.the car then again lost power, i had to down shift from 6th gear to 4th gear to get speed built back up.i got home, about 2 miles, was upset and scared, called apple chevrolet, the car sat until i drove it to the dealership 35 mins from my home the next morning.i told them that it does not happen every day so the chances of it happening again are slim.this would be the 3rd visit to the service dept for the lack of power complaint.i drove with the tech anyway knowing that it was not going to be duplicated.i told the service rep that i wanted a turbo boost gauge put on it because it does not seem to be boosting all the time.when i was called that my car was done and nothing was duplicated, i was told that it was boosting in range.when i picked my car up the next day, there was nothing on my bill that stated that the turbo was even checked.i was told that they cannot put every piece of equipment that they use on each car on every bill.etc...
There is a small of antifreeze in my car that has been making me sick since three months after i purchased car and gm or the dealer has no way of fixing it doing all kinds of other things and telling me that they cant smell it.also i have been having brake problems as well and finally on feb 1, 2014 they decided to replaced brakes and rotors on my car.
Since march 30, 2015, i have been experiencing issues with andi havevideo evidence while in failure mode, of what i believe to be failures of the body computer(s) in this vehicle. The dashboard displays have been going on and off under a wide variety of driving situations, and while sitting at idle. They fault when the vehicle is simply driving down the highway. During these faults, the center information display for the hvac and entertainment will frequently turn off. This kills the radio. It at times kills the hvac systems and the turn signals (at least the noise for the turn signal indicators). At times, the center display above the steering column will go black and then display a message about the stabilitrak having failed and requiring it to be checked. Then it returns to normal mode. This is less frequent an occurrence. While driving on the highway under cruise control, the vehicle experienced one incident of unintended acceleration while the displays were in fault modes. This occurred on april 1, 2015 i believe. The driver's feet were on the floorboards. Not touching any pedals at all. The incident was stopped by the driver firmly pressing down on the brake pedal. When sufficient video evidence is accumulated on these failures the vehicle will be taken into the dealership. Lacking actual demonstrative evidence of the failures, the dealership will not be able to know what to repair or replace. The car has a history of dash display issues. The owner, a retired librarian/researcher from general motors advanced engineering staff and the r&d center, has worked on unintended acceleration legal cases for the company, and has supported litigation defense work on such issues while at the company. He is still gathering evidence but feels the need to document this incident as soon as possible for nhtsa should an accident occur to him due to this. Is a very high risk
From the beginning i had a recall for the oil pan a week after purchasing the car. There has been numeroustimes the heatinghad to be worked on and still not fixed. It stills smells like antifreeze when its on. The right brake cylinder went bad a few months after the purchased. The windshield sometimes whistles when you go down the highway at 65 mph. Now after my last oil change the other day, they said i need to take it back because there is a transmission leak. Not to mention where i got the car from, they act like they don't care to help fix the problem. Very frustrated!
2012 chevy cruze.consumer writes in regards to a distinctive burning odor coming from under the vehicle.the consumer stated the vehicle was taken to the dealer five times for the burning odor.from the first day of purchase, the consumer noticed a burning smell coming from outside of the vehicle. The smell became progressively stronger and stronger. The further the vehicle was driven, the stronger the burning odor became. The consumer has since traded the vehicle, for a different year.
Chemical smell when heater on.
2012 chevy cruze purchased in august 2012. Has coolant smell when heat is on (any setting). Temperature would drop and start blowing out cold air when heat was turned on. Checked coolant level and was a little low. Filled it up and the smell was even stronger. Engine fan constantly runs. Working on getting it to the dealership but unable to get a loaner car so i can go to work. Cannot take time off of work to take it to the dealership, so i am in a "catch 22". Read numerous reports of the same thing happening to other people.
Coolant odor in passenger compartment from day one. Water pump replaced twice in the previous 8 months. Still leaks coolant. Vehicle is unsafe because you never know when or where you will become disabled and need to be towed ie: highway location, night, bad neighborhood etc. . my wife no longer wants to drive this vehicle. Also have had the braking recall done twice now, so far so good, but for how long?
2012 chevrolet cruze.consumer writes in regards to coolant smell in vehicle.according to the invoice, the surge tank and heater core outlet and water pump were leaking. The consumer has since traded the vehicle.
The contact owns a 2012 chevrolet cruze. The contact stated that the temperature warning indicator illuminated. The contact also noticed an abnormal odor coming from the vehicle. Upon inspection, the contact found an antifreeze leak. The vehicle was taken to campbell chevrolet (2151 scottsville rd, bowling green, ky) where it was diagnosed that the water pump failed and needed to be replaced. The vehicle was repaired, but the failure recurred a year later. The same dealer diagnosed that there was a crack in the coolant outlet flange and recommended it be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 64,000.
The contact owns a 2012 chevrolet cruze. While traveling 45 mph the contact noticed flames coming from the front of the vehicle without warning of a problem.the fire department was called to exstingusih the fire and no one was injured. The vehicle was not diagnosed. The vin was not available. The current and failure mileages were 17,000.
Sickening coolant smell when heater is on hot position. This occurs regularly. It is an awful sickening smell coming from the heating vents. The higher the fan speed the worse it gets. It does not occur if heat control is not on hotter settings which are necessary in winter. Although not an immediate safety issue i believe it to be a health concern as the fumes are strong.
Coolant keeps leaking out of car.
Cruze has a coolant smell both inside and outside of the car.apparently this is an extremely common issue with the cruze vehicles.gm has yet to fix the issue with these vehicles.
Vehicle make / model: model year(s): chevrolet / cruze2011-2012manufacturer: general motors llcmfr's report date: june 21, 2012nhtsa campaign id number: 12v288000nhtsa action number: pe12010component: engine and engine coolingpotential number of units affected: 413,148i am very disappointed in the fix for this issue. They have completely removed the whole center section of this shield so now my engine is exposed to road spray. This was a selling point on this vehicle and i feel we have been cheated out of this feature. They should have offered to replace it with a non combustible unit.
The contact owns a 2012 chevrolet cruze. The contact stated that while driving at an unknown speed, the check engine warning light illuminated and an abnormal noise was heard coming from the engine cooling fan. The vehicle was taken to an independent mechanic. The mechanic diagnosed that the thermostat sensor failed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 57,000.updated 02/24/15*lj updated 10/7/2015
2012 chevrolet cruze. Consumer writes in regards to water pump leakage. *ldthe consumer stated the water pump was repaired and began to leak again the same day
The floor mats do not stay in place and slide up under the pedals.there are retaining pins, but these do not work due to poor design.
In may of 2013, our 2012 chevy cruze air conditioner stopped flowing cold air and would blow only hot air. After being diagnosed by dealer gm mechanic it was found that the condenser had been hit by foreign material (rock) creating a hole in the condenser and letting all of the freon out. It cost about $600-700 to fix. On my own i found that there were numerous other reports of condensers being damaged by rocks, and that through a gm technical service bulletin (tsb pi0461b) issued in the summer of 2012 the proper repair for this was replacing the condenser and installing a condenser protective screen.since the tsb includes adding a protective screen as a design modification it is apparent that gm/chevy acknowledges that there is a design defect in the cruze, and that the placement of the condenser makes it susceptible to damage from rocks. This was the point that i attempted to argue with gm with no avail, that since this defect was identified prior to my purchase of the car, they should be responsible. Although, i was unsuccessful in getting gm to take responsibility for their product, i hope to help anyone that is thinking about buying a cruze or has a cruze still under warranty.for those of you with cruzes still under factory warranty and have a damaged condenser make sure they install the condenser screen. For prospective buyers i would advise you to insist that your cruze have the condenser screen installed prior to purchase.
2012 chevrolet cruze. Consumer writes in regards safety recall *tgwthe consumer stated his wife saw a news report, where 30 vehicles had problems with oil in the bellypan. There was sufficient danger to initiate a recall. When the consumer went to have the oil change at the dealer, he brought up the recall. However, the dealer claimed to know nothing about it .the dealer then checked online and received a diagram as to how to fix the problem.the oil changed revealed and excessive amount of oil in the bellypan. The consumer also stated it was difficult to change a flat tire, due to the poorly designed jack.
The rear center brake light stays lite even after taking foot completely off thebrake pedal. I have to manually with my foot lift /push up the brake pedal lightly in order to have the brake light turn off. This happens very frequently when driving in heavy stop and go traffic on the highway.
Car was like new for a few months, driven to and from orlando maybe 4 times, but mostly use it for work to take my daughter to school thenit started the check engine light being on, then shortly, car started jerking while parked, or on brake, and the "check stabili track control" light comes on, and then would just turn off. I would start smelling a very strong burnt smell but no oil was falling to the floor, but once i stopped driving there would've smokeeverywhere. Was told there is a vacuum leak coming from pcv which is built in valve cover...have had valve cover changed 3 times in 3 weeks and each time, it looked like someone died under my hood and bled oil! am told that there is too much pressure coming in and so causes oil to find a way out andleaks it spills it slashes, and it's a mystery! also, there is another leak that all of a sudden strated from the side of the engine! when doing my research, there are soooooo many people with the same problems! this needs to be some sort of recall. Please help!
Driving on interstate 10 when electrical lighting, radio, etc start blinking on and off.i was on my way from florida to north carolina when it happened, i turned around and went to chevrolet dealer where i bought it, was checked out and mechanic said they couldn't find anything wrong.drove to north carolina and when i arrived at my son's home the same thing happened twice.we took it to chevrolet dealer in mooresville,nc,they found out through gm it was the electrical box causing all the problems and they replaced it with a new one. I wasn't in an accident but it made me scared to drive it.i feel as though gm should have recalled it and not make the consumer wondering.i would like gm to be notified about this and to also hear from them.
-the following symptoms occur intermittently (approximately one time per month)-while operating the vehicle, the issue typically begins with the center radio display and sound flickering on and off.-next, various electrical systems in the car begin to malfunction.this includes traction control, power steering, headlights, turn signals cruise control, window functions, and brake lights.-the vehicle does not only report the system malfunction, but will actually experience failure (etc, power steering is actually disabled in the car).power steering was once lost at the bottom of a switchback in the mountains.i nearly lost control of the vehicle.-after this issue occurs, if the vehicle is turned off it will not restart for 30-60 minutes (unless the battery is disconnected and reconnected).-during this period it will not restart, none of the electrical functions of the car will work (doors will not lock, windows will not move, lights will not turn on, etc).-also, during this period i have noticed a sound within the dashboard.this sounds like a small electric motor running for approximately 60 seconds.
Passenger headlight will not keep low beam/high beam on even with new bulbs, changed socket connectors, problem seems to reappear, happens while driving and stationary
When i try and start my car sometime it stalls like it doesn't want to crank up and when i finally do get it crank the emergency lights flash, power steering comes on the screen and then windshield wipers come on. I had this problem previous a couple months again to where when i crank it the trunk came open and the stabilitak and jerk and other things would pop up. They put it on the machine and it said it was misfires so i went and got it fixed now it's happening again.
Service bulletin number: 14311b, date: june 2015, service bulletin: sb-10057574-8899condition on certain 2011ā€“2015 model year chevrolet cruze vehicles, the negative battery cable terminal clamp may have an insufficient crimp at the battery negative terminal. Over time, the internal resistance increases and vehicle electrical systems do not receive adequate power. With this condition, the following effects are possible: the radio/hvac display may turn off and on; the antilock brake system, service traction system, service stabilitrac and steering vehicle messages may come on and off; the turn signal sound may not be heard; ā€œbattery saver activeā€¯ and ā€œservice steeringā€¯ may display in the driver information center (dic); and the interior and exterior lighting may flicker. Power steering assist may also be lost, and greater effort may be needed to turn the steering wheel at low speeds or while the vehicle is stopped.it's in the service bulletin provided below.i am not sure if my 2012 chevy cruze eco is included in this service bulletin (below), but this service bulletin is the closest thing i could find that describes what is going on with my vehicle.lights blinking, steering hard to turn, steering warning light coming on (stabilitrac),and other things as well described in the service bulletin.again, i am not sure if my car's vin number, is included in the service bulletin, i would like to know if it is? or not?, before taking it in to the dealer ship, for repairs/service, because it is unsafe to drive at this point forward.
Since march 30, 2015, i have been experiencing issues with andi havevideo evidence while in failure mode, of what i believe to be failures of the body computer(s) in this vehicle. The dashboard displays have been going on and off under a wide variety of driving situations, and while sitting at idle. They fault when the vehicle is simply driving down the highway. During these faults, the center information display for the hvac and entertainment will frequently turn off. This kills the radio. It at times kills the hvac systems and the turn signals (at least the noise for the turn signal indicators). At times, the center display above the steering column will go black and then display a message about the stabilitrak having failed and requiring it to be checked. Then it returns to normal mode. This is less frequent an occurrence. While driving on the highway under cruise control, the vehicle experienced one incident of unintended acceleration while the displays were in fault modes. This occurred on april 1, 2015 i believe. The driver's feet were on the floorboards. Not touching any pedals at all. The incident was stopped by the driver firmly pressing down on the brake pedal. When sufficient video evidence is accumulated on these failures the vehicle will be taken into the dealership. Lacking actual demonstrative evidence of the failures, the dealership will not be able to know what to repair or replace. The car has a history of dash display issues. The owner, a retired librarian/researcher from general motors advanced engineering staff and the r&d center, has worked on unintended acceleration legal cases for the company, and has supported litigation defense work on such issues while at the company. He is still gathering evidence but feels the need to document this incident as soon as possible for nhtsa should an accident occur to him due to this. Is a very high risk
A week or so ago while driving home from work on the interstate the instrument cluster went dark and the display in the center of it completely shut off. I finished the remaining 30 mins. Of my drive without it returning to normal(lights off display remained off). I didn't have any more issues until today.this afternoon i drove to a family get together and while still in the city my instrument cluster plus my radio display started to randomly shut off then come back on after a second or two sometimes continuously for 10-20 seconds and once for around 30 seconds. Each time they went off the speakers would shut off too and i'm not sure if the turn signals worked due to the lack of a display and audio. One instance i also encountered either reduced power steering or complete loss of it for several seconds while losing power to the displays and regaining it approximately 15 times over about a 30 second timeframe. After that i got a stabilitrak message but steering was normal for the rest of the drive. However the cluster, radio display, speakers, etc. Continued to randomly turn off for a second or two then come back on. When we left the gathering within a minute of starting the car(hadn't even made it out of the driveway) everything started shutting down then coming back on just like earlier but steering wasn't effected again and no stabilitrak message on the way home either. Today the drive started in a city then was open highway for about 20 mins. And the gathering was at a house on the outskirts of a town. The loss of power to the things i mentioned above seemed to be completely random and were not effected by speed, stop and go traffic, or open highway. The one time steering was effected i was taking off at a stop light but it's hard to say if that was a factor since none of the other stops were.
Around sunrise on a highway with an adult passenger the car lost all power instantly. The steering was heavy and the brakes had very little power. We was able to drift over to a safe area. The way this car performs with little braking effort it can cause some bad accidents in other enviroments such as mountains. The safety of the chevrolet cruze models needs to be improve.
While driving down the road down the road, radio turns on and off , ac stopped blowing, lights flashing on and off, stability track flashing, this is a problem, fix it, too many people are having the same issue! unacceptable!
Car drives fine but interior lights go out radio starts blinking and service stabilitrak, service traction control, service antitheft, and service power steering lights come onthe dash. I took the car to the dealership where they replaced the bcm. This did nothing 4 days later it all started again. After turning the car off everything resets. On some occasions the antitheft stops the car from starting back up i have to leave the car sit with the key on engine off for about 5 minutes then it will start. There is no loss of power in the engine and all the gauges still work. When i apply the brakes this happens, or when i try to roll down the window, or even when im just cruising down the street without and changing speed or anything in the car.
When starting my car, my windshield wipers start going along with windshield wiper fluid coming out, my four ways start blinking, and my trunk opens up and will not shut. I have not touched anything that would cause any of this to happen. This has happened multiple times and it puts me in a huge inconvenience.i was driving today and it's 14 degrees outside, yet my car started to overheat and a warning came up on my dash saying something about the a/c being shut off due to overheating.... Why would i be using my a/c at all?
We have video of the radio display area going blank then coming on then going blank continually, it takes out all sound i.e., radio, navigational instructions, blinker sound .. While throwing multiple error codes in the area for odometer reading i.e., service stabila track, service traction control.the users manual tells you that if something like this happens to shut off the car to reset the car.if you do shut it off or stall out the car (manual transmission) everything goes dead.it cannot be accessed by onstar (i called them on 2-19-2014 and asked them to document that they could not access the car ... It simply read "error" for them) the fob key has no effect, there is no steering, no brakes, no lights, no nothing for 20 to 45 minutes. So if in traffic .. The car simply becomes either a road block or a target.the car has been into 2 different dealerships and even with video of the incidents they simply say they can find nothing wrong and make ridiculous suggestions.the car as is, is an accident or worse waiting to happen.!....updated 07/31/14
The contact owns a 2012 chevrolet cruze. While driving at an unknown speed, the power steering warning lights illuminated and the headlamps turned off without warning. The contact experienced several electrical issues with the vehicle, including the key failing to dislodge from the ignition switch. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 58,000.
Took vehicle in for oil change, had to do "heavy engine repair" per technician, replaced water pump and seal as it was found leaking.refilled with coolant.
After stopping at a stop sign, i attempted to proceed thru the intersection when the car starting missing and then stopped and would not start.car was towed to progressive chevrolet and they replaced the fuel pump control module.this is what they thought was the problem and it was not.i will open separate complaints for each incident with the car.
During acceleration i smell gas, oil burning, exhaust fuels in my car.i have taken it to the dealer who keeps stating it running like it should.now i believe my warranty is over and my new car functions like its 20 years old.i can't get them to believe me and i don't believe they even bother test driving it. I mentioned the smell wheni brought my car in for them to replace my turbo charger that malfunctioned.ever after.
The vehicle will be dripping engine coolants. Hoses will malfunction,causing multiple replacement.
Turbo charger valve failed causing multiple other issues. Car shuts off randomly. Stability track keeps coming on even after the wire to the battery was replaced.
I purchased a car on december 19th 2019 i put $4,000 down on a 2012 chevy cruze from a from a used car lot here in daytona beach florida i cannot get my oil change the screw that lets the oil out of the oil pan has been stripped and i was unable to get the oil changed because in order to do that they would have to break it and spot welding would need to be done also every time i shut my car off and go to turn it back on i have to get a jump my car battery loses its energy or whatever you want to call it so it loses power my battery the battery is 5 years old also my rotors are brand-new but my brake pads are bad and they would not when i say they i mean autoventure in holly hill florida where i bought the car will not give me a carfax instead they gave me another thing that's like carfax and it says that my car is full is and there's nothing wrong with it when indeed the motor itself is from a junkyard and they did not deny that so this is within the first three weeks of me having the car and i'm already seeing this many problems. Also i have an oil leak i was told to purchase a a cover to where you put the oil in the car cuz the cover might be old and it still might not be as good so i went to chevy dealership and purchase it for $28 only to find out that valve cover gasket also needs to be replaced so my car is leaking oil the oil change place where i've been taking my car's the last 6 years would not touch my car and give me an oil change due to the fact that the bolt at the bottom of the oil pan has been stripped so not only is my oil at 6% but now i can't get my oil changed because of it
Driving my car at about 25mph started to hear a rattle in it.when went to accelerate the car started to smoke and had no power.when idling you could hear the motor "work" and it had a jump in it.only has 50,000 miles and has never been driven hard.of course it's out of warranty now and i have no clue why it wouldn'taccelerate and started smoking.the engine light came on and was still on when i left my car sitting on the side of the road.
2012 cruze lt. The third turbo was installed 2 days before extended warranty expired. It has 56668 miles now. I spent 4 hours putting glue putty in the cracks on the bottom intake manifold, to plenum junction corners of cylinders 2 and 4 because of the gm plastic [xxx], curing the low boost and lean mixture codes at idle, on easter. The first month i had the car the transmission would start in first skip second gear rev up then chirp the tires until it warmed up, and was fixed by a program change to a lesser version and now at the higher mileage it waits before it engages first at all. Another neat thing is to turn left at 5mph hard and feel the car do a jig to the right for an instant before continuing on with the turn. Lastly, the water pump was replaced along with a cracked water outlet but not the rotted recirculation overflow hose that broke at 4 am to my fishing hole in september. I can say that the 2017 cruze must be better because the dumdums paid by the gm insurance company to change oil put more new oil in the motor without draining it first. No serious issues for a whole week i might be able to drive it by may it's been 5months since then. Fyi the dealership who performed this fancy work is not in riverton either.
Low preassure on turbo, check engine light turns on, and low engine performance
Vehicle vents antifreeze vapors and fuel vapors into driver/passenger compartment. Odors can become noxious.
Catalytic converter, engine light onand sulpher smell
The contact owns a 2012 chevrolet cruze. While driving 30 mph depressing the accelerator pedal, the vehicle would not accelerate. The vehicle sputtered and stalled, and the service engine light illuminated. The vehicle was towed to a dealer where it was diagnosed that the cam cover needed to be replaced and the fuel trim needed to be reset. The repairs were performed; however, the failure recurred. The vehicle was towed again to the dealer. The contact stated that the stabilitrac warning light remained illuminated. The manufacturer was not made aware of the failure. The failure mileage was 60,000.
This car would suddenly and without warning surge/lunge forward creating a safety hazard to all including other drivers. I have had it back to the dealer twice and they have confirmed and duplicated my observations and concerns however,at first they thought it was electronic and then decided to rebuild the transmission after they found metal fragments within this sealed component. This is a brand new car so why would they not replace the car,give back my money or at the very least replace the transmission rather than repair it? the car has now been in the shop for 18 of the 40 something days that i have owned it and its still there today. I am not convinced that the transmission is the real problem and i'm skeptical that gm truly knows what the issue is. I would be interested to know if other cruze owners are also experiencing this safety issue? i am also disappointed that gm doesn't simply return the few dollars i have invested and let this car fly off into the sunset. I have been a consistant gm buyer for many many years and this particular situation has left a bad taste in my mouth to say the least.
Driving on the highway at roughly 70mph when car shuddered, and lost power immediately.after this the car would not accelerate.fortunately there were no vehicles directly behind me, so i was able to pull over to the side of the road.the check engine light was illuminated and the dashboard read three errors: "engine power is reduced", "service traction control", "service stabilitrack".after turning the car off, waiting, and turning back on the vehicle worked correctly, but the issue occurred after another 15 minutes on the road.i drove in the right lane the rest of the way home to ensure our safety, and this occurred 4 times in total.this was an extremely dangerous situation during a busy holiday travel weekend.had this occurred at the wrong time, this could have been catastrophic. Quick research online has shown this to be an issue with the make and model, as many other people have reported this exact defect.
I have noticed that the acceleration takes alot to go from 0-30 mph and when it does the car feels as though it will stall. There is a half tank of gas, and no indication it should be doing this. Oil is changed regularly. This has happened a few times before this incident of today.the gas pedal needs to be almost to the floor for it to even pick up and when it does accelerate it jumps between the gears and the rpm goes beyond 4-5 to get it to even 20mph.i did have an incident when the car stalled as i was in reverse. That happened at around 30-35k miles. I decided to google the acceleration issue and see i am not the only one. My car itself has had 3 recalls fixed.
Pcv valve cover gasket keeps having leak issues. In three years i have replace three pcv valve cover gaskets. I have talked with the chevrolet dealership and they admit that it's a design flaw problem. This should have been a recall and i should not have had to purchase this three times and have it put on one each time.
On august 19, 2017, i was on the road, drove passed south center mall when i felt that there was something wrong with my engine because it wasn't driving fast as usual. I pulled over to the side of the road, at inspirus credit union in tukwila to check the engine if it was okay when i smelled a faint scent of smoke. I drove back home to park it for fear of the engine exploding. Our family mechanic checked the engine and said that the fan is too loud as if something is causing it to be overworked. The engine fan has always been loud after my oil change on july 21, 2017. The engine light has not been turned off since the oil change and i know that there is something wrong with the vehicle. Also, i entered the vin number online and it said that the recall on my car is incomplete. The dealer did not inform me about the recall nor mentioned anything about it when i bought it. They did not give me a written letter of the recall or even specified the recall being incomplete.
Replaced pcv valve assembly twice and still leaks oil from cover and cap. Runs rough especially when idling, bad gas mileage.
Brought my car in for what looked like intake seals and found out that the intake manifold manifold is cracked. I called many other auto repair places and found that this is a massive problem and can only be gotten from the dealer and i will be getting one of the last in this area at the cost of $450.00 plus time. The car started running ruff and has 9 different codes all relating to a lean condition.
Reference to chevy crux2012 intermittently smell of gasoline, worse when standing, that became more noticeable after shield was cut, but the cut made did not prevent the oil from pooling after oil change, since the metal shield that was left collect the oil, and does not prevent the pooling of oil after oil change.
The car says in the instrument cluster "engine looses power" and to "service stabilitrac." then i loose acceleration. I have to coast to the shoulder shut the car down and restart. It happens more often on the freeway which is super scary. This happens every time drive.
I have filed a complaint 2 other times on my car from the power train to the electrical and now my radiator. Because of the date of my car, which is one week off, my car doesn't fall under all the recalls that have been made. Everything wrong with my car is a recall including the head gasket! i have paid to fix my car out of pocket every time and now the repair isn't worth fixing because i never know whats going to happen next! just like every other government agency nhtsa is controlled by the big corporations while the little guy gets screwed over! times are hard as is now throw in this plandemic and car problems life becomes unmanageable at times.
I recently had a diagnostic done on my 2012 chevy cruze eco 1.4 liter. The code read as p069e, fuel pump control module. I have had issue with the instrument panel not showing accurate fuel levels. Sometimes if the fuel goes below half a tank it reads empty for a few days or a week, even if i fill up the tank it still reads empty. This can be dangerous, especially on long trips and i have a long commute in and out of different cities. I have had this issue since i have had the car at 1100 miles when i got it. I currently have about 108000 miles. I used to think it was the fuel pump, but recently learned it could be a few things like the fuel line pressure sensor, fuel pump mra, wiring, circuit issues, or the fuel pump control module. And the fuel pump control module seems to be the main issue or so i have heard. It would be great if this could be resolved, it is not good driving around with a defective fuel system.
I am having issues with my turbo. After taking it to my mechanic i am told that it is a common issue
I've had this car for less than 2 months i've already spent $3,500 i've had to replace the thermostat the resvoir tank most oxygen sensors lower stream and upper stream now has a blown head gasket and a possible fuel pump
Overheating. Loud noise in engine with loss of power that we determined to be the turbo. Cars breaks have been changed several times since purchase. Consistent warning lights on dash. The car has a very loud rattling sound when driving. It isn't as lound when sitting still at a redlight.
This car has had several problems.they have had to replace a vacuum pump, the engine shield recall, the brakes stick, there is a horrible smell of hot transmission fluid constantly, the transmission coolant lines have been replaced, a pump above the fuel tank has been replaced, the car surges and causes the rpm gauge to bounce, the axles have had leaks fixed, the exterior trunk button doesn't work, driving down the road it sounds like a plastic bottle is stuck inside the passenger side front door, some times after putting the key in the ignition it won't turn, the suspension system pops and cracks,the axle squeals, shifts at inappropriate times or not when it is supposed to, the back up sensor will beep when nothing is there some times, doesn't feel like there is any pressure behind the brakes some times, and smoke row out from under the hood when stopped at stop lights some times.i think that is every thing but it has been a constant nightmare.i am guessing on miles and dates, but it was not very long after i got it brand new that it started having problems.when i started having shifting and leaks in the transmission, the dealership couldn't figure out what was wrong, i had to point out the leak myself and then he said he would get the parts ordered and they would be in within 3 days.2 weeks later i called gm, then it was within a week i was contacted by the dealer that they had the parts, after gm said someone would contact me within 48 hours.this has been such a hassle i am now vehicle shopping and will not purchase another chevrolet.
I have a 2012 chevrolet cruze eco, within a year i had to have the turbocharger replaced.before i had it replace i brought it to the dealer with complaints of losing power and the smell of gas and exhaust.they said working as normal; within days it started making a loud noise. I call onstar to do a diagnosis' it was my turbocharger.it was fix but a few days later it smelt like fumes again.took it in and they said working as normal.a year later the turbocharger went out again and i paid 1200 to have it fix.long story short i'm still smelling exhaust even after having all the recalls fix. Now my stability traction control light came on the off again. This car was a lemon from the beginning but i'm out of warranty.i thought by now they would of had a recall on their turbocharger and the oil line that they say thatkeeps getting block and the exhaust smelll. Is anyone working on all these complaints?
It keep saying a/c off due to high engine temp but it stay in cold n i got coolant sensor radiator sensor all fixed n it keep sayin the same stuff it's giving me a head achewen i go for long drives to mall or store it pops on
My 2012 chevy cruze eco suddenly lost power and acceleration was very poor on 10/29/2016.almost got hit trying to pull out from a stop sign because the power was no longer there to take off.after having an auto mechanic shop look at the car on 10/31/2016 we discovered that the oil line from the block or where the oil supply comes from for the turbo had been a plastic line that had melted and stopped oil from flowing to the turbo charger.this appears to be a poor design on gm's part to use plastic lines for something that will obviously be transferring hot oil.it seems to have caused the turbo to burn up and also created an exhaust leak .i am still waiting on a final price from the mechanic shop to find out how much damage was done.they have called me today 11/1/2016 and asked that i come in so they can show me more damage they have found as a result of this line melting.i have spoken to one of the owners at [xxx] family of dealerships and they were of no help stating that it is out of warranty.really?it is a defective design flaw so why should i be having to pay for the repair?i would like some help with this issue please!i know i have 140000+/- miles on the car but it has been mostly highway miles and maintenance has always been done on the vehicle.i use this for my work and family vehicle so it is not driven hard or abused in anyway.i hate the fact of turning in a complaint that involves a dealer that i have recommended to so many people in the past but he was of no help at all and really showed no concern that there was an issue like this with a vehicle that he had sold.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2012 chevrolet cruze. The contact stated that while driving at various speeds, there was strong odor inside the vehicle. The contact also stated that fuel leaked from the front of the vehicle. The failure was persistent. The vehicle was taken to a dealer where it was diagnosed that the turbo cooler line, the transmission cooler hose line and the oil seal gasket needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 48,000.
The contact owns a 2012 chevrolet cruze. After filling the vehicle with fuel, the contact started the vehicle and it made a sputtering noise and began to shake. The contact stated that the engine warning indicator was consistently illuminated. The contact turned the key to the off position; however, the engine did not power off. It took several attempts to power the engine off. The contact released the accelerator pedal and kept the vehicle parked for approximately five minutes until the shaking and sputtering ceased. The failure recurred on several occasions when fueling the vehicle. The vehicle was taken to the dealer where it was diagnosed that an unknown sensor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 106,000.
Steering: around one week prior to the incident, i had my 2012 chevy cruze under panel modified due to a potential engine fire. The following week, while driving home from work, i experienced a "wandering" in my vehicle. I noticed it again driving home the next day. Now, whenever this is wind, i experience my vehicle "wandering." when this occurs, my car drifts left and right much more and the front end feels lighter and far too responsive.fuel: after the modification to my under panel, i have noticed a drop in my fuel mileage. I have seen around 2 mpg or more of reduced fuel economy.
The car has had issues since i bought it. Everything from the transmission to the seatbelts to the engine to the brakes there is something wrong. My vin number doesnt match the recalls but teverything that is wrong is recalled on the 2012 and 2013 but i missed the recall by a week? sounds like to me gm knew the most issues were on the car manaufactured when mine was and didnt want to fix the problem
Car does not run right. When accelerating the car does not budge and stalls out. Found out if the ac is off it is less likely to stall out after stopping. Was told it is a possible clogged catalytic converter. The stabilitrak and traction control wanings pop up. Took it to auto zone and they told me it was bad gas. Something is off and it's not a easy diagnosis.
My engine light is on. I put gas in my vehicle and when i turn the key to start it, it hesitates to start then when pulling off it begins to jerk.... When at lights it sometimes hesitates to take off.
While driving, on at least four occasions, i have lost power completely, causing all electrical functionings to stop, making me lose ability to accelerate, causing my lights to shut off, and all other functionalities of the car, besides steering and using inertia, resulting in pulling over without endangering myself or other drivers.there also seems to be a skipping or jumping involving the fuel injection when accelerating, which makes speed regulation irregular, sporadic, and does not allow the driver to make accurate judgements on the cars capabilities concerning timing and distance to other drivers. Recently, i was in motion driving through chatanooga, tn, where it is mountainous and has steep hills, during nighttime, so visibility was lessened, and danger, due to the type of road it was, was increased.while going downhill, luckily, with other cars around me traveling at 70 mph, my car just shut off, completely. I lost the ability to accelerate, my lights shut off, almost causing an accident with the cars around me. Luckily, i pulled onto the shoulder without any damages.this happened again, about two months ago, at a stop light.i began to accelerate, and in the middle of the intersection, my car shut off, i had to coast off of the road, lost all acceleration, and again almost was involved in an accident.
I've went through 7 turbos, i bought the car brand new. Im now having electrical issues with it.
I got gas on june 1st and not even 15 miles afterwords my check engine light came on. I checked to make sure the gas cap was on properly and light still did not go off. I took car to get obdii read and it stated that the mass air flow sensor was bad and also the fuel injectors as well. One mechanic stated it was from bad gas but was unable to prove it. I have done personal research and found that the pcv is clogged and needs to be replaced or cleaned. The car proceeds to run "rough" and stalls when placed in park. I however don't notice a problem when in manual gear.
My transmission was shifting hard then i parked it got back in put in reverse and it won't move,it moved in drive so many feet making horrible noise and then went out of gear...now won't move at all
I was driving the vehicle to work and the stabilitrak control and engine power loss kicks on to the vehicle andmakes me have to control of the vehicle, i've almost caused several wrecks do to this happening, i've been in and out to the dealer several timesmall with this vehicle tomorrow i'm taking it in for the 7the time now this is a safety issue and it's putting me and my fiance life at risk, please some thing has to happen to get this taken care of!
Purchased 4/25/2012.after driving a little, noticed lack of power, easily stalls, something rolling around in the trunk lid, console piece gaped out, passenger side tail lamp inside trunk bent, engine shutters (after 500 miles it started) when turned on and off.the lack of power and engine stalling are the major safety concerns.when in a stopped position, the car will stall when the clutch is operated correctly.while making a right hand turn from a stop sign, onto route 30, at a blind intersection, the car would not move, once i let the clutch out and was in 1st gear, the car just did not move, i had the gas pushed to the floor and i was only moving inches forward.i was scared, i had my child in the car with me, a tractor trailer could have come up on me 50+ mph hit me or swerved to miss me and hit someone else.the car finally moved after about 45 sec.i then got up to speed in 6th gear.the car then again lost power, i had to down shift from 6th gear to 4th gear to get speed built back up.i got home, about 2 miles, was upset and scared, called apple chevrolet, the car sat until i drove it to the dealership 35 mins from my home the next morning.i told them that it does not happen every day so the chances of it happening again are slim.this would be the 3rd visit to the service dept for the lack of power complaint.i drove with the tech anyway knowing that it was not going to be duplicated.i told the service rep that i wanted a turbo boost gauge put on it because it does not seem to be boosting all the time.when i was called that my car was done and nothing was duplicated, i was told that it was boosting in range.when i picked my car up the next day, there was nothing on my bill that stated that the turbo was even checked.i was told that they cannot put every piece of equipment that they use on each car on every bill.etc...
The contact owns a 2012 chevrolet cruze.the contact stated that while driving approximately 5 mph, the brakes failed.the vehicle did not stop when the brake pedal was fully applied, causing the contact to crash into the rear of another vehicle.there were no injuries and a police report was not filed of the incident.the vehicle was taken to the dealer but no diagnoses was provided. The contact referenced nhtsa campaign id number 13v36000(service brakes, hydraulic) but did not confirm if the vehicle was included in the recall.this failure persisted intermittently over a period of one year.the manufacturer was notified of the failure.the approximate failure mileage was 19,000. Updated 8/19/14the consumer stated the vehicle's trunk exterior manual latch would not open the trunk and the steering wheel air bag is on recall. While driving, the vehicle would hesitate and lurch.updated 08/28/2014
The contact owns a 2012 chevrolet cruze. While the vehicle was parked, the trunk latch opened independently without warning. The contact mentioned that the manual sensor failed due to the failure of the trunk. This was a recurring failure. The dealer diagnosed that the trunk release with harness and a two step button needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 60,000.
I received my chevy cruze in november of 2014 used with aprox. 59k miles. April 7th driving down a highway at 55-60mph it suddenly started slowing down and would not accelerate. It would jerk and the engine would rev like if you were to be idle and in park and press the gas that's the sound it made. I did not notice the check engine come on or any other lights as i was trying to control my car. The speedometer and rpm indicator started acting erratically while doing so. The gauge would go up and down and the car was slowing down. The steering also became very soft. If i were to take my pinky finger and turn the wheel it would have moved that's how soft it was. All this happened multiple times during a 30 minute time period. After i slowed down and tried going over 30mph it would start to act up again. While this was happened i only had 66k miles. I got it towed to the dealer instead of taking my chances driving it there. It was sitting there a week before they even touched it and they claim they cant find anything wrong with it. I think chevy dealers claim they cant find anything when your car is still under warranty so they don't have to fix it.
I bought the car used about 2 years ago from a certified chevy dealership. At the time i had concerns about the transmission because it was shifting hard (especially when it down-shifted at low speed) so i brought it back to the dealership to look at. I also had a few other issues like an anti-freeze odor. The mechanic at the dealership told me the transmission adapts to the person driving it, so i attributed the problem to that and figured it would "re-learn" how i drove and adjust. Well, it never did, and suddenly, without any warning the trans completely gave out driving while i on on my rural back-roads. Several months and two transmissions later, the message "transmission hotidle engine" persists and no one can find the reason why.
Transmission module control bad. Car jerks when put in gear and takes off very slow or not at all. Very dangerous.
The contact owns a 2012 chevrolet cruze. While driving 50 mph, the vehicle began swerving across the road and the contact lost complete control. The vehicle also made an abnormal animal sound, similar to a cow moo-ing. In addition, the vehicle accelerated on its own and jerked violently back and forth. The contact was able to pull the vehicle over as it lost power. The check engine indicator illuminated. The vehicle was towed to jimmy vasser chevrolet (583 soscol ave, napa, ca 94559, (707) 255-7600) to be diagnosed, but no failures were found. The mechanic stated that there was no failure with the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failures and stated that a new transmission was needed. The manufacturer offered to pay 10% of the repair cost. The failure mileage was 123,000. The vin was unknown.
I purchased a 2012 chevy cruze 2lt w/rs package on 9/19/12.i didn't notice right away but after i drove for a few days i notice the engine would have this loud vibration when i barely accelerate, like staying at a steady speed.if i accelerate from a stopped position it doesn't do it or i just don't hear it because i hear the turbo.after driving it a few weeks the vibration sound has gotten worse, so i took it to the dealership to be checked.they test drove it and told me this is the way the echotech w/turbo motors sound and nothing was wrong with it.i wasn't satisfied so i asked i could test drive another car just like mine on their lot.they graciously let me and it sounded the same.my sons girlfriend has the exact same car and hers sounds nothing like mine.she bought hers at a different dealership which means it was probably came from a different manufacturer.something isn't right and this should be fixed.this does not sound like a new car.it's very embarrassing.my 1995 chevy cavalier is not as loud as my new car. Another thing is when i slow down to pull in my driveway (on a hill) i just let off the gas and the car will jerk really hard.this doesn't happen all the time but this will be an issue i'm sure when the warranty is up. I'm very disappointed with my first new car purchase.i waited 42 years for this.
Vehicle vents antifreeze vapors and fuel vapors into driver/passenger compartment. Odors can become noxious.
The vehicle has only 80,000 miles on it and it just quit running.i was able to have someone help to push it out of the road.i was told by a repair shop that the transmission is bad. I understand that gm is aware of the bad transmission but have not recalled the vehicle to fix it.
The contact owns a 2012 chevrolet cruze. The contact stated that while approximately driving 60 mph, the traction stability, reduce engine power and check engine warning lights illuminated. In addition, the vehicle stalled and failed to restart. The vehicle was not diagnosed or repaired. The manufacturer was not aware of the failure. The approximate failure mileage was 56,653.
I turned my caron one morning after i just had it in the shop to get the recalls fixed on it. Im seeing service stabilitrak and service traction and abs lights. I can no longer turn on or off my traction control. My brakes are now grabbing really bad and im getting a really weird feel when i have my foot in the gas and turn my wheel. My car is not the same after the recalls were done.
Back in january 2012, i bought a chevy cruze 2012 with automatic transmission. After two month using this vehicle, i found out it has a problem while driving up/down hill. Driving uphill, once i put the transmission into drive and release the brake pedal this car rolls back and the engine cut off.driving downhill, once i put the transmission into rear and release the brake pedal this car goes down and the engine cut off.i went to a chevrolet dealer, they tested my car and another 2012 cruze from their inventory and both cars did the same as i describe above. However, they told me the car is performing as designed and no problems found at this time. Then, i contacted gm, gm contacted its dealer, and three days later gm called me back telling me the same 'no problems found'. So, i requested a letter where gm tells me that anything was wrong and they will cover any future issues with the automatic transmission but gm told me that they cannot provide me any document. As a customer, i would like to request an investigation because in my opinion those issues are design defects.thank you in advance for your help.
The contact owns a 2012 chevrolet cruze. While stopped, the vehicle vibrated and jerked forward without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue. The failure mileage was 5,000.
The contact owns a 2012 chevrolet cruze. The contact stated that the vehicle hesitated and stalled while driving various speeds. While driving on an incline, the contact had to keep the clutch pedal depressed in first and second gear to prevent the vehicle from stalling. The accelerator pedal also had to remain depressed to maintain acceleration. The vehicle also stalled when the gear was in reverse. The vehicle was taken to the dealer more than once, but the failure could not be duplicated. In addition, the air conditioning and heat were inoperable. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 100.
2012 chevrolet cruze ls with 51,000 miles.event occurred nov. 25, 2018. Without prior symptoms, the car began to jerk while driving forward at city speeds.made it to destination a short distance away.check engine light came on. Attempted to move car, and the reverse gear would not engage.drove (limped) the car in d to a local autozone to have the trouble code read. P0700 tcm issue. Still no reverse.upon leaving, nosed out on busy 5 lane thoroughfare and the car no longer would go forward as the transmission had disengaged.could have been disastrous if this occurred in the middle of the busy road.pushed the car back to the autozone lot.nov 26, 2018 called gm and opened a case but was told there are no recalls and we are out of warranty, must have a certified gm shop assess the issue at our cost. Nov 27, 2018 towed to local gm dealer where car was purchased for evaluation.complaint:this car is out of warranty on time only. It has a sealed tranny and the first recommended fluid change is 97,500 miles. Obviously driven carefully and daily without neglect for only 51,000 miles.should not have major un-warrantied transmission issues.researched this condition on forums etc. There are enough instances with very similar or same symptoms that gm knows of this and should make it good.
The contact owns a 2012 chevrolet cruze. While preparing to park, the contact depressed the brake pedal and the vehicle accelerated. The failure occurred while driving 9 mph in a parking lot. The clutch and brake pedals were applied simultaneously to stop the vehicle. The failure occurred regularly when the vehicle was in second or third gear. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 45,000.
To begin with,i have had several problems with my 2012 chevy cruze and have been given the runaround. My first concern is that i bought my 2012 chevy cruze on 09/18/2012 and was notified days later of a major safety recall about the possibility of engine fires from fluid spills. I find out that this recall was announced on 06/22/12.(nhtsa campaign #:12v288000) why was i sold a vehicle that was under recall for 3 months? and was never even mentioned prior or post sale. Onstar had to notify me and then i had to get it fixed. My second concern is that there is an coolant smell in the cab of the vehicle and although not always noticeable, it is more noticeable in colder weather. Took vehicle to dealer and they played stupid and said they don't smell anything and that the smell could be a "dirty cabin air-filter"? nobody wants to smell coolant when driving!! my third concern is that when taking off from a dead stop or accelerating after letting off the gas for a second the vehicle almost always shifts roughly. Took to dealer and was told that its probably just the "turbo kicking in". My fourth concern is about the recall (nhtsa campaign #:12v288000) my vehicle(where the engine shield was) is already rusting and is a very big concern with the future of my vehicle(even after warranty period) rust never goes well with a vehicle! i'm concerned that parts will wear prematurely because of this! not to mention that i am getting less mpg since the shields been removed. Now today i get another major safety recall about my brakes.(nhtsa campaign #:13v360000) which would explain why my brakes sometimes require me to press them really hard all the way down to stop it. It currently sits at around 26,000 miles, i am thus far very dissatisfied with the vehicle. I don't know my options but know that if things don't start looking better, i will never buy chevy or recommend chevy again.
From the beginning i had a recall for the oil pan a week after purchasing the car. There has been numeroustimes the heatinghad to be worked on and still not fixed. It stills smells like antifreeze when its on. The right brake cylinder went bad a few months after the purchased. The windshield sometimes whistles when you go down the highway at 65 mph. Now after my last oil change the other day, they said i need to take it back because there is a transmission leak. Not to mention where i got the car from, they act like they don't care to help fix the problem. Very frustrated!
The contact owns a 2012 chevrolet cruze. While driving 70 mph, the vehicle unintentionally decelerated. When the failure occurred, the vehicle took time to accelerate and the check engine indicator illuminated. Also, while the vehicle was at a stop light, it violently vibrated and stalled, but was able to restart. The vehicle was taken to feldman chevrolet of lansing (2801 e michigan ave, lansing, mi 48912, (517) 507-4948) where the contact was informed that the turbo in the engine needed to be replaced. The contact mentioned that the part was previously repaired. The vehicle was not repaired again. The manufacturer was not made aware of the failure. The failure mileage was 150,000.
When driving my vehicle (2012 chevy cruze) on the highway (i-75 north between auburn hills and clarkston), the check engine light appears, rpm's fluctuate and the automobile loses acceleration even though the accelerator is depressed. The dashboard cluster light (p, r, d) blinks rapidly. The vehicle could not accelerate and the engine seems to lose power.the vehicle did this multiple times as power and acceleration was lost. Upon receiving a diagnostic reading, the code indicated a transmission control system or output shaft speed sensor.i am submitting this complaint due to the unsafe deceleration of speed on the highway during rush hour traffic. The potential for a fatal accident is great. Additionally, this model seems to have an issue due to several on-line inquiries and complaints.
Violent jerking when switching from park to other gears. Sluggish acceleration flashing d
The contact owns a 2012 chevrolet cruze. The contact stated that while stationary, the engine warning light illuminated. The contact stated that smoke came from under the hood of the vehicle directly after the vehicle was purchased. Chevrolet of broadsheadville, pennsylvania was made aware of the series of failures and diagnosed that the engine coolant thermostat was faulty. In addition, the transmission was replaced, under a manufacturers recall, but the failure recurred thereafter. The dealer stated that the contact would have to get used to the new transmission and the way the vehicle operated after the repair. The manufacturer was made aware of the issue and stated that the vehicle was out of warranty in regards to the mileage. The failure mileage was 78,000. The vin was not available. Updated 09/06/17*lj
Every time i take a long trip on the high way i get a transmission hot idle engine message. I idle for about 3 mins and i go off i see a lot of cars have a similar problem it must be a recall on the transmission. Also looking under the hood it's transmission fluid all on the top
The contact owns a 2012 chevrolet cruze. While driving, the check engine indicator illuminated. The contact stated that the vehicle jerked and shuddered, and the transmission shifting was affected. The contact provided the dealer (turner chevrolet, 1251 paxton st, harrisburg, pa 17104, (866) 629-7151) with engine codes: p015b (o2 sensor delayed response for oxygen sensor) and po171 (bank 1 system 2 lean). The dealer was supposed to call the contact back to explain the codes. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 96,600.
2012 chevrolet cruze lt1 rs package, automatic transmissionon june 27 i was in murray, ky driving home from murray state university.i was in heavy traffic.after the light changed i gave the accelerator a light tap to move the car forward.it started slowly but after a few seconds, it seems that the car stalled.the transmission downshifted and when i gave the accelerator a tap, nothing.at this time, i was certain i would be in an accident.again, i gave the accelerator a tap (mind you, i didn't mash the petal to the floor board, i gave it enough of a tap to switch the gear).the car did nothing, and again my concern was that i would be rear ended soon.another tip (again, i did not mash the pedal to the floor), and finally the turbo charger kicked in and the car switched gears.but when the car shifted gears, it was an explosion of force that jerked and lurched the car forward including my self.i was glad to get moving since traffic was heavy.since this incident, it has happened 5 times that the car has been sluggish to respond, and it have continued to shift gears with random jerks and often explosive force that jerks both car and passenger.i have had this to 2 dealerships, and they say they cannot reproduce it, and they both tell me that this is a normal thing, and that this transmission will make erratic gear changes.i am concerned for my safety with i drive this car, and hope i am not stranded in traffic when the transmission fails to shift properly.
Brake abs and traction control shows on the dash board display and when i checked it with service they found no odb2 or any service issue?
This car would suddenly and without warning surge/lunge forward creating a safety hazard to all including other drivers. I have had it back to the dealer twice and they have confirmed and duplicated my observations and concerns however,at first they thought it was electronic and then decided to rebuild the transmission after they found metal fragments within this sealed component. This is a brand new car so why would they not replace the car,give back my money or at the very least replace the transmission rather than repair it? the car has now been in the shop for 18 of the 40 something days that i have owned it and its still there today. I am not convinced that the transmission is the real problem and i'm skeptical that gm truly knows what the issue is. I would be interested to know if other cruze owners are also experiencing this safety issue? i am also disappointed that gm doesn't simply return the few dollars i have invested and let this car fly off into the sunset. I have been a consistant gm buyer for many many years and this particular situation has left a bad taste in my mouth to say the least.
The contact owns a 2012 chevrolet cruze. The contact stated that when the vehicle reached 35 mph, it would jerk and hesitate to accelerate. The contact also mentioned that the accelerator failed to respond to acceleration attempts. The vehicle was taken to the dealer where the mechanic stated that the transmission had to be replaced. The vehicle was repaired but after 16,000 miles the failure recurred. The manufacturer was notified. The failure mileage was 600. The current mileage was 17,100.
The contact owns a 2012 chevrolet cruze. The contact stated that while shifting gear out of park to drive, the gear shifter failed to engage properly. The stability trac control and check engine warning light illuminated. The contact towed the vehicle was taken to an independent mechanic where it was diagnosed with code# p0700 transmission failed. The vehicle was towed to crain buick gmc (710 s amity rd, conway, ar 72032, (501)329-6825) where a diagnostic test was performed and it was determined that the transmission failed and needed to be replaced. The vehicle was not repaired. The contact mentioned nhtsa campaign number: 16v502000 (electrical system, power train) as a possible solution to the failure however, the vin provided was incorrect. The manufacturer was made aware of the failure. The contact was informed the vin was not under recall. The failure mileage was approximately 109,000.
2012 cruze lt. The third turbo was installed 2 days before extended warranty expired. It has 56668 miles now. I spent 4 hours putting glue putty in the cracks on the bottom intake manifold, to plenum junction corners of cylinders 2 and 4 because of the gm plastic [xxx], curing the low boost and lean mixture codes at idle, on easter. The first month i had the car the transmission would start in first skip second gear rev up then chirp the tires until it warmed up, and was fixed by a program change to a lesser version and now at the higher mileage it waits before it engages first at all. Another neat thing is to turn left at 5mph hard and feel the car do a jig to the right for an instant before continuing on with the turn. Lastly, the water pump was replaced along with a cracked water outlet but not the rotted recirculation overflow hose that broke at 4 am to my fishing hole in september. I can say that the 2017 cruze must be better because the dumdums paid by the gm insurance company to change oil put more new oil in the motor without draining it first. No serious issues for a whole week i might be able to drive it by may it's been 5months since then. Fyi the dealership who performed this fancy work is not in riverton either.
Car was stopped at a red light, ready to make a left-turn and completely shut off for no reason. It turned on after some minutes but there are many complaints online (https://www.cargurus.com/cars/discussion-t65940_ds765514) of the same issue with this make and model (including newer ones), a lot being while the car is actually driving. This is so dangerous!! we don't feel safe continuing to operate the car since finding out it's a recurrent problem for people with this car who have had no resolution even after filing multiple claims with car company and taking it to the mechanic.
At 91,000+/- miles the transmission interior broke into multiple pieces while driving it home from the dealership. This was after the dealer told us nothing was wrong with the transmission.there were no codes and no warning.previous mechanic sent us to the dealership and informed me that no codes were cleared.
The contact owns a 2012 chevrolet cruze. The contact stated that while driving at various speeds, there was strong odor inside the vehicle. The contact also stated that fuel leaked from the front of the vehicle. The failure was persistent. The vehicle was taken to a dealer where it was diagnosed that the turbo cooler line, the transmission cooler hose line and the oil seal gasket needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 48,000.
The contact owns a 2012 chevrolet cruze. The contact stated that while parked, he noticed a burning anti-freeze smell through the vents and around the exterior of the vehicle. Additionally, the contact noticed a jerking motion and a hesitation when accelerating. The vehicle was taken to the dealer five times for diagnosis. The technician performed updates to the transmission and replaced the canister inside the dashboard to alleviate the burning smell. The failure continued after the repair. The manufacturer was made aware of the failure. The vehicle was not further repaired. The approximate failure mileage was 4,000. The vin was not available.
2012 cruz new from the dealer and never had an issue with my car other than a water pump only reg mat always praised how great my car was and it is the first new car i ever bought. My car has 69k miles on it and my warranty was 5yrs 100k my warranty was just up this past oct and sunday my car wouldn't accelerate or shift and sounded horrible in reverse. I had my car towed to my work for diagnostics and there were issues with the trans so we tried to drive it to the dealer and it didnt make it so yet another tow. The dealer had to diagnose the car which was $125.00 i got a call late afternoon the next day and was told the 3t and 5t wave / clutch plates broke in my car and they would need to replace them as well as the clutch, piston, seals, ect and the cost would be $3100.00 please also keep in mind i owe $900 on the car, the service dept said we hope gm will pay for majority or most of the cost bc this shouldn't have happened. I was told that they would only cover 30% so out of pocket about $2200 i said that if its something that shouldn't have happened why would i have to pay so much i know i'm 5 months out warranty but im still under 100k miles i called gm and asked about good faith warranty and stated my situation. Two days later they and i was told that they will not help anymore with the cost, bc of the yr warranty, ive only bought one car from the dealer, and i did not take my car to the dealer for routine mat.... I told the rep that my dad who is a mechanic did my oil or my work bc i work at a repair shop and if you were me you would do the same and this rep told me " i don't go to the dealer i go to walmart!" i also asked about goodfaithwarrantyand she stated "we dont do that on our vehicles" needless to say i am very disappointed all around trans dont go out on cars with 69k miles repairs were $2610.00 and an additional $331.00 for diag and towing.
My dad and i noticed that after my car had been driven for awhile that the fan began running really hard then i noticed about a month ago that my check engine light came on.i had a mechanic check it and he told me that it was code p0599 which is the thermostat control circuit. He sd that he believed there had been a recall at one time but for me to contact the dealer. I called rod hatfield here in lexington, ky and was told that there has been several cars of my year and model with these issues but there was not a recall issued for this and i would have to pay to get it fixed.
The contact owns a 2012 chevrolet cruze. While operating the vehicle, the check engine warning indicator illuminated and the vehicle hesitated when changing gears. The vehicle was taken to an unknown dealer where it was diagnosed that the transmission control module was faulty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 115,000.
When i turned off the car, the dic showed the message "shift car into park."the car was already in park.i tried to move the shifter up a little to be sure that it was completely in park, but it did not move. I had to start the car again to get it to turn off.
2012 check cruze w vin number that shows no recall has the same problem as recalled cars.dated and mfrd in the same months.transmission problem "surging" or jumping out of gear and then back in.later the car did not go in reverse from a parked position and finally, the car stopped 100% and would not drive.at no time was the car being raced, at highway speeds or struggling with large hills or etc.speeds were at side road speeds of 0(parking lot) -25-35 mph zones.mileage is at 72,000 miles clearly within the 1000,000 mile timeframe.this transmission problem from looking at all of the reported across the net should be definitively on recall as i've read many reviews about the 2011 and 2012 models having these transmission problems.all 2012 models not just some of the dates.it clearly appears that all months of 2012 models were affected.
Three transmission failures in 5-1/2 years, with total mileage approximately 45,000..all three failures occurred on interstates, resulting in loss of power & drivability causing immediate and severe danger of high-speed collision form other traffic. First failure in april 2013 after 6 months of ownership, under 1,500 miles. Clutch plate disintegrated. Problem was determined to be a factory defect of the transmissiom; car was repaired by gm (not replaced). In may 2014 complained to dealer (hawk chevrolet of bridgeview) of problems with clutch - that it was falling to the floor, there was difficulty shifting. Dealer claimed to be unable to find any problem. Complaimed of same problem in october 2014 (gm case 71-1379518666); again dealer "unable to find a problem". 2nd failure occurred august 2015; clutch plate was stuck to transaxle. Mileage was 14,500. Gm case #8-1545250753. Gm tried to attribute failure to "normal wear". Ultimate covered the repair but refused to admit any defect. 3rd failure occurred march 9, 2018. Again, clutch pedal fell to floor and car became undrivable. Car was towed to dealer. Gm case #8-4000371239.
This incident has happened on numerous occasions and was taken to the dealership three different times to address the issue... The problem is still occurring and nothing is resolved. Radio would turn on/off and dashboard lights kept flickering, service traction control and service stability trak would pop up along witfh the engine light and traction control light and the vehicle turned on/off. Engine would sound really loud at times, even after the car was turned off (maybe it was the engine fan but i'm not sure)... This car is nothing but problems after problems and they are not getting resolved because they keep recurring.
While driving the car it continuously jerk forward, and it seems to be getting worse, the car is in motion , on a regular street. It's unknown why the car is doing this.
The transmission related to reverse, 3rd and 5th gear and the transition between gears went out.no real warning before this happened.vehicle was stationary when it wouldn't work in reverse, then would not drive more than 24 mph on road.
Vehicle has 29,980 approximate miles. Vehicle had a leaking torque converter seal. While dealership was removing transmission, a stray bolt fell from the interior of the motor. Bolt does not belong to car. It has damaged the bell housing. No other damage has been reported at this moment.
Since march 30, 2015, i have been experiencing issues with and have been trying to collect video evidence while in failure mode, of what i believe to be failures of the body computer(s) in this vehicle. The dashboard displays have been going on and off under a wide variety of driving situations, and while sitting at idle. They fault when the vehicle is simply driving down the highway. During these faults, the center information display for the hvac and entertainment will frequently turn off. This kills the radio. It at times kills the hvac systems and the turn signals (at least the noise for the turn signal indicators). At times, the center display above the steering column will go black and then display a message about the stabilitrak having failed and requiring it to be checked. Then it returns to normal mode. This is less frequent an occurrence. While driving on the highway under cruise control, the vehicle experienced one incident of unintended acceleration while the displays were in fault modes. This occurred on april 1, 2015 i believe. The driver's feet were on the floorboards.not touching any pedals at all. The incident was stopped by the driver firmly pressing down on the brake pedal. When sufficient video evidence is accumulated on these failures the vehicle will be taken into the dealership. Lacking actual demonstrative evidence of the failures, the dealership will not be able to know what to repair or replace.the car has a history of dash display issues. The owner, a retired librarian/researcher from general motors advanced engineering staff and the r&d center, has worked on unintended acceleration legal cases for the company, and has supported litigation defense work on such issues while at the company. He is still gathering evidence but feels the need to document this incident as soon as possible for nhtsa should an accident occur to him due to this.
The radio and dash board lights (service stabilitrak) have been flashing on and off then this evening while driving on a straight road, the "service power steering" light flashed on and my steering wheel locked up. That continued for approx. 2 minutes then started working correctly. When i got home and pulled into my parking spot and turned my car off everything turned off, including my interior lights and i couldn't remove my key from the ignition. I let it sit for approx. 5 minutes then tried to start the car and it did turn on so i turned it off again and i was able to remove the key. The dealership i bought the car from two months ago (used, with 38k miles) told me that this is not covered under the power train warranty but would have been covered under the bumper-to-bumper warranty (expired before i bought the car).now, i'm responsible for paying for a serious defect that could potentially result in a serious or fatal incident.chevrolet/general motors -- please fix this without causing consumers any further monetary, physical, or emotional issues.!....updated 07/31/14
When the car first started messing up it was minor things i noticed: the in dash lighter not working, trunk latch doesn't work except by key, turn signals would glitch, can't use usb & audio cord at same time without it cutting off both completely. Then a couple weeks later i noticed my car had an unusual delay in increasing speed it was as if i had to push it to the floor just to get to 30 mph. Now the most recent event occurred on 9/17/15 which is what's prompting me to file this complaint (keep in mind i've only owned the vehicle for 8 months, purchased at 54k miles currently has 70.9k) i drove to my house approx 30 min hwy from where i was i got into my car the next morning it didn't start at all. My bf checked the battery voltage & it was too dead to test, with a jumper box my car took approx10 min to even turn over, during the time of me inside the car attempting to start it my steering column locked up, lights in dash, radio system, headlights everything flashing on and off, key was stuck inside ignition, a foul smell & clicking noise is coming from engine, & couldn't lock doors once i turned car off immediately. This all occurred i'd say within a matter of 30 seconds after the car to turned over. Was so freaked out i didn't try to start again for 2-3 min and once i did it started right up. Within 72 hrs i have now seen the stabilitrac service alert, theft alert system needs serviced, along w/ air bags, & battery light flickers on & off. The clicking under my hood has continued, the rotten egg smell from engine comes & goes, dash lights go dim then go back to regular. Drove to o'reillys, they were able to tell me i now have a bad alternator as well. Recall 14801 was issued for reprogram engine control module, getting serviced this week at dealership but could this possibly cause all this?? especially considering i don't want to be responsible for repairs. Help
Stabili trak check engine light and error messagetransmission fluid leakage out of bottom of vehicleon driver side causing strong burning oder inside car while in motioncar seems like it gore into neutral not allowing driver to push gas. Immediately get to a safe place and cut vehicleoff to avoid excessive damage,if on busy road or freeway be very careful not sure what happens at regular speed of road or freeways . I was in a school zone and received police assistance for traffic control.
The contact owns a 2012 chevrolet cruze. The contact stated that while driving approximately 60 mph, the clutch failed and the transmission slipped gears. The contact also mentioned that steering the vehicle became difficult and a burning odor was smelled. In addition, the failure occurred three times and there was a transmission fluid leak. The vehicle was taken to the dealer who informed the contact that the fly wheel, clutch, and bearings would need to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 37,000.
On august 19, 2017, i was on the road, drove passed south center mall when i felt that there was something wrong with my engine because it wasn't driving fast as usual. I pulled over to the side of the road, at inspirus credit union in tukwila to check the engine if it was okay when i smelled a faint scent of smoke. I drove back home to park it for fear of the engine exploding. Our family mechanic checked the engine and said that the fan is too loud as if something is causing it to be overworked. The engine fan has always been loud after my oil change on july 21, 2017. The engine light has not been turned off since the oil change and i know that there is something wrong with the vehicle. Also, i entered the vin number online and it said that the recall on my car is incomplete. The dealer did not inform me about the recall nor mentioned anything about it when i bought it. They did not give me a written letter of the recall or even specified the recall being incomplete.
Takes na long time to take off.the car jerks a lot and the steering wheel gets stuck..
I received my chevy cruze ls in august of 2012 after having it for a week i started to notice issues with the transmission. I drove it up north and after being on the freeway going a constant speed of 75 mph, when forced to slow down due to traffic the car could not figure out what i was trying to do and just had a mind of its own. The rpms would shoot up very high and the car would struggle to accelerate (almost as if it were stuck in neutral) and eventually it would jerk forward very hard and then accelerate. This happens every time i get on the freeway now and have to slow down because of traffic or slow down to get off at the exit (and continues well after being off the freeway). I am lucky i haven't been rear ended and severely injured or killed. I've had the car for almost two years now and its only gotten worse, it now does the same thing when driving down the street at 30 mph, it will be going along just fine then all of a sudden the engine revs as if it were shifted into neutral and then catches itself and jerks really hard and is fine again. Also when slowing down it seems to downshift too quickly almost coming to a complete stop on its own, which is why i am afraid of being rear ended. I have taken the car in to 5 different dealerships and am told every time that either they don't see the problem and i don't know what i'm talking about or they can see there's a problem but there's nothing they can do about it. I'm very disappointed in the quality of this car, i've also had issues with the radio and my usb cord not connecting to my phone and even when it does connect the songs come through with lots of static. I have tried different cords, different phones and multiple ipods and it keeps happening. I feel totally helpless and am sick of feeling unsafe in my car. My family has always bought gm cars, this is my second chevy and my last!!
Car responds erratically and unpredictably to push on accelerator pedal. On above date in attempting to back up slowly accelerator pedal was pushed with delayed response, then followed by extreme motion backward hitting fence, damaging fender. At other times car fails to accelerate out of way of on-coming traffic causing near collisions with little or no response to pedal movement. This has happened several times with this six month old car. My friend has same model with same problem. As per chevy service manager who was twice contacted on this: a) he took a new cruze home to drive for several days to investigate this complaint from other customers and he had the same problem, b) same problems are being reported to other chevy dealers in hot climate areas of country. Chevy service manager says problem is know to general motors, but no fix is available - all tests on several other new cruze models brought in for service with same problem show that all systems and electronics are working normally. He's not sure what general motorswill do about it. This is apparently a make/model specific problem that is not being addressed as no pro-active warning info has been received by us from general motors or the chevy dealer. This is dangerous and no one is taking any responsibility. Please investigate before someone is seriously injured or killed. The lack of official warning from general motors is morally outrageous!!
I purchased this vehicle at anaheim auto hub last june 6, 2020 for my daughter. Couple months later it started leaking and smells like burning oil. And the stabili track sensor and the traction control sensors came on. And, as well as the key got stuck inside the ignition couple of times.so i took it the mechanic to get the leaks fix. The mechanic found that the valve cover gasket leak and valve timing solenoid. So the mechanic replaced the valve gasketcover and the valve timing solenoid leak,and right after that being said, one week later we found leaking so, i took it back to mechanic again, now they found 3 different leak, from the oil cooler leak, engine oil pan gasket and leaking on engine timing cover gasket.and i found 7 recalls on this vehicle that has never fix. And i am the new owner and i just fining this out.here are the recalls that have not been resolve on 2012 chevrolet cruze eco:recall subject: air bags/ campaign# 13v23000recall subject: air bags / campaign# 12v522000recall subject: engine & engine cooling / campaign# 12v288000recall subject: fuel system, gasoline storage tank, assembly mounting / campaign# 12v289000recall subject: service brakes, hydraulic, power assist / campaign# 13v360000recall subject: power train, automatic transmission control module (tcm,pcm)
While in motion driving down a major city street... Without any dash lights/warning lights the vehicle would no longer accelerate and stopped moving. The vehicle was dead without prier warning. I did not have enough time to pull over on the side of the road creating a very dangerous situation for me.after getting the vehicle towed, i was told that the transmission had failed.
The contact owns a 2012 chevrolet cruze. While driving at various speeds, an abnormal fuel odor was present inside the vehicle. The failure was persistent. The vehicle was taken to a dealer where it was diagnosed that the transmission lines failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000. Updated 04/07/16*lj
The contact owns a 2012 chevrolet cruze. The contact stated that the vehicle hesitated to accelerate from a stop. The contact also stated that the vehicle experienced numerous transmission failures in which the vehicle hesitated to change gears while driving at various speeds. The vehicle was taken to an authorized dealer and the contact was informed that the vehicle was performing to specifications. The manufacturer was also made aware of the failure and stated that the vehicle was performing as intended. The vehicle was not repaired. The failure mileage was 100. Updated 07/06/12
The contact owns a 2012 chevrolet cruze. The contact was traveling 30 mph when the vehicle jerked while changing from first to second gear. The vehicle was not taken to the dealer. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 760 and the current mileage was 1,300.updated 8/23/12
The car has had issues since i bought it. Everything from the transmission to the seatbelts to the engine to the brakes there is something wrong. My vin number doesnt match the recalls but teverything that is wrong is recalled on the 2012 and 2013 but i missed the recall by a week? sounds like to me gm knew the most issues were on the car manaufactured when mine was and didnt want to fix the problem
The oil housing unit is leaking causing oil to leak into the engine and burn potentially causing a fire.
Engine fan keeps running and dealership insists it's norman but it wasn't happening from 2012 through 2014.happens when i start the car and engine is cold, when sitting at light a light, with air on or off.i bought it brand new.i have the feeling they're waiting for something major to happen.i'm very concerned.i've had it checked 3 times.they say it's normal, but if it were doing this when i bought it, i definitely wouldn't have.please help, i don't want to die!
2012 chevy cruze with less than 25,000 miles on it. While driving, the traction control light will come on the dic and then service stabilitrack and the car would die down for a brief second and the radio will cut off. I made an appointment to a dealer and they said to drive with the traction control off until it gets in. Now it is doing the same thing with the traction control off. It is also doing this in reverse! this car is still under warranty with gm, but i'm afraid that i will have the same luck as others on here who are experiencing the same problems and nothing will get fixed. I'm also afraid that this will occur at an even greater rate and longer while driving causing an accident! something needs to be done to fix this problem in this model!
I have filed a complaint 2 other times on my car from the power train to the electrical and now my radiator. Because of the date of my car, which is one week off, my car doesn't fall under all the recalls that have been made. Everything wrong with my car is a recall including the head gasket! i have paid to fix my car out of pocket every time and now the repair isn't worth fixing because i never know whats going to happen next! just like every other government agency nhtsa is controlled by the big corporations while the little guy gets screwed over! times are hard as is now throw in this plandemic and car problems life becomes unmanageable at times.
The transmission is a known issue, so much so they issued a service bulletin.the transmission will give out or shift very abruptly or shift in to neutral without warning and at various speeds.our specific case was sudden downshift while travelling about 65 mph, then shifted into neutral which turned the engine off causing an abrupt stop then eventual release and had to coast to a stop.we then got a code for transmission code that a mechanic inspected and tried to replace a part they said the code was most likely related to.the mechanic then stated that if this did not fix it, it would require complete replacement of transmission.the independent service provider confirmed that it was indeed related to an internal service notice for gm.they did not give us the related number.we also received a notice to bring the car in for related notice if the car was under certain mileage however they knew our vehicle was over since they do all the service.in research, this is a common problem where chevrolet is not able to accurately detect, troubleshoot and repair. It is a known issue however we are on the hook for the repair when this is clearly a design issue and a severe safety issue.
While driving my car would not accelerate. The car will not move when changing gears. I took the car to the dealership because the check engine light and stabilik service light came on. The mechanic diagnosed the car and replaced a connector. Now, the car gears don't work. Misdiagnosis.
The contact owns a 2012 chevrolet cruze. The contact stated that while driving approximately 45 mph and engaging the accelerator pedal, the vehicle failed to accelerate. The contact mentioned that while slowing down for a traffic light, the transmission failed to shift down to first gear and remained in third gear which prevented the vehicle from accelerating from a standing position. The contact indicated that while driving down a hill in first gear, the transmission would erroneously shift to second gear. The vehicle was taken to the dealer. The technician replaced a computer module which corrected the gear shifting problem but the acceleration problems persisted. In addition, the contact stated that in august 2014 while driving approximately 30 mph, a second vehicle crashed into the front passenger side of the vehicle and the airbags failed to deploy. Both the driver and front passenger suffered head and neck injuries. A police report was filed. No additional information was available. The manufacturer was notified of the failure. The failure mileage was 100.
I hit the gas pedal hard to merge into traffic, the car did not go. I heard squealing tires, turns out it was my tires squealing. The turbo kicked in and catapulted my car into traffic. I was able to steer to the right, to avoid hitting anyone or getting hit, but i was forced up against construction barrels to avoid a collision.
(this letter is about holding individuals accountable for their responsibilities.)we purchased a new car in 2012 a chevy cruze , the transmission failed on 7-15-2017 it needs a rebuild . ( this to us is unacceptable ) we have never had a vehicle with this issue . We always take care of preventive maintenance on time and when it's due. The fluids in this carare never low or leaking , it neverpulls or hauls loads, it's never abused or overheated to cause this issue.we had the car towed by aaa 7-17-2017 to master transmission in rosemount mn , after learning this will cost $3500.00 to repair , we called chevrolet customer assistance center at 1-800-222-1020 on 7-18-2017 talked to arleen, we explained our situation she took our information , gave us a case # 8-3096863922,she said she could help, they will take care of this and not to worry. She transferred us to gm roadside assistance and they towed the car to valley chevrolet dealership in hastings mn. On 7-20-2017 this dealership called us and said they received an email from chevrolet stating chevrolet will pay zero for this repair.the problem is( why did they say they can help & will take care of this ) then tow the car willingly to the dealership and then reverse their decision ? on top of all this the dealership wants even more money over $3700.00 to repair. This chevrolet corporation made our situation even worse because they don't stand behind their product or words. It's a higher repair at dealership and they willingly towed the car to dealership and now want us to pay tow back to rosemount mn . We never knew we were buying a $20,000.00 disposable vehicle. We have (2 ignition keys) 1 broke in half under normal use , the other key has a fracture on the verge of snapping in half from normal use.
My 2012 chevy cruze eco suddenly lost power and acceleration was very poor on 10/29/2016.almost got hit trying to pull out from a stop sign because the power was no longer there to take off.after having an auto mechanic shop look at the car on 10/31/2016 we discovered that the oil line from the block or where the oil supply comes from for the turbo had been a plastic line that had melted and stopped oil from flowing to the turbo charger.this appears to be a poor design on gm's part to use plastic lines for something that will obviously be transferring hot oil.it seems to have caused the turbo to burn up and also created an exhaust leak .i am still waiting on a final price from the mechanic shop to find out how much damage was done.they have called me today 11/1/2016 and asked that i come in so they can show me more damage they have found as a result of this line melting.i have spoken to one of the owners at [xxx] family of dealerships and they were of no help stating that it is out of warranty.really?it is a defective design flaw so why should i be having to pay for the repair?i would like some help with this issue please!i know i have 140000+/- miles on the car but it has been mostly highway miles and maintenance has always been done on the vehicle.i use this for my work and family vehicle so it is not driven hard or abused in anyway.i hate the fact of turning in a complaint that involves a dealer that i have recommended to so many people in the past but he was of no help at all and really showed no concern that there was an issue like this with a vehicle that he had sold.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
This car has had several problems.they have had to replace a vacuum pump, the engine shield recall, the brakes stick, there is a horrible smell of hot transmission fluid constantly, the transmission coolant lines have been replaced, a pump above the fuel tank has been replaced, the car surges and causes the rpm gauge to bounce, the axles have had leaks fixed, the exterior trunk button doesn't work, driving down the road it sounds like a plastic bottle is stuck inside the passenger side front door, some times after putting the key in the ignition it won't turn, the suspension system pops and cracks,the axle squeals, shifts at inappropriate times or not when it is supposed to, the back up sensor will beep when nothing is there some times, doesn't feel like there is any pressure behind the brakes some times, and smoke row out from under the hood when stopped at stop lights some times.i think that is every thing but it has been a constant nightmare.i am guessing on miles and dates, but it was not very long after i got it brand new that it started having problems.when i started having shifting and leaks in the transmission, the dealership couldn't figure out what was wrong, i had to point out the leak myself and then he said he would get the parts ordered and they would be in within 3 days.2 weeks later i called gm, then it was within a week i was contacted by the dealer that they had the parts, after gm said someone would contact me within 48 hours.this has been such a hassle i am now vehicle shopping and will not purchase another chevrolet.
I was out driving on our way home about 1 mile from my house,.i saw steam emit from the front of the hood.pulled into my driveway and walked around to the front of vehicle.there was a burning kind of smell, opened hood and saw engine oil all over the bottom of engine, parts and underneath car all over the underbody.also large puddle on the ground.the car has 42,000 miles on it and had it towed to the chevy dealer immediately and there it sits waiting to figure out what caused this to happen.and the estimate and our if it is under the powertrain warranty. This was really scary once iopened the hood and the burning smell was bad.i have had several recalls on my car that i guess we're corrected.i'm not a mechanic.i have kept up on all maintenance and oil changes with the car dealer.in fact i just had an oil change 2 months ago by the dealer.you know they tell you to use synthetic oilit will last the longest in between oil changes.i'm stunned because i do not know how this would happen so suddenly.is this related to any recalls?
Transmission??i noticed when driving from anywhere from 30-60 mph, that the car does not seem to shift right.it violently shakes before reaching the shift point and the tachometer will surge both on cruise and regular acceleration.i've taken it to the dealer 3x and they test drove it, confirming the problem.however, no lights came on and the diagnostic tests they did were inconclusive.they told me unless there is a recall for that reason or a light comes on for the diagnostic code, they can't do anything else, because they don't know what to look for.it is progressively getting worse and i am almost scared to drive it to my job (an hour away) for fear of the unknown... Will it catch on fire, will the transmission fall out, etc???i'd really like to know what the problem is, so it can be fixed.the dealership told me that there were many complaints about this same thing with cruzes around that year, especially with turbo, and that i should contact you to see if there is anything you can do as an investigation on the matter.i did get a recall notice on the vacuum pump, but not the air bag coil, as of yet.i'm still waiting to see if that applies to me.thank you for your help in this matter.
After my purchase of a brand new chevy cruze ls i did notice that it was not shifting good.the car was not shifting down or up and when shifting down very hesitant, almost like there were no brakes. After bringing it to the dealer several times with them telling me there was nothing wrong with it and several adjustments to the transmission control module, transmission overhaul and parts replacements, i was involved in an accident on the highway. The car still does not work right and i believe this accident is related to this car's drive tran and leads me to think that the product safety should be related to the nhtsa,
The contact owns a 2012 chevrolet cruze. The contact stated that while driving 20 mph, the vehicle failed to accelerate and stalled without warning. In addition, the electrical system failed on several occasions. The vehicle was taken to the dealer for diagnosis but they were unable to duplicate the problem. The vehicle was not repaired and the problem persisted. The manufacturer was notified. The approximate failure mileage was 3,800.
The contact owns a 2012 chevrolet cruze. While driving 35 mph, the accelerator pedal was depressed, but the vehicle jerked before accelerating. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the gears, bearings, and housing in the transmission needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was taken back to a dealer where it was diagnosed that there were metal filings in the transmission and that the internal components in the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was 27,390.
On multiple occasions while car is driving, check engine light turned on and car was unable to accelerate. (also happened once after car had been parked) it only lasts about an hour before car can accelerate again and then check engine light will eventually turn off. Also, car feels rough shifting between gears and has trouble accelerating often.
Lose of coolant. Engine hot. Not in motion
Our chevy cruze had started shifting strange while driving, losing power and it would start to idle rough, and just shut off, a day later the engine light came on and we ran a code scanner on it to find out what was wrong. 7 error codes came up and it all led to a failed pcv valve.two days later it was in the shop and we are now faced with a major repair cost.
From the time i bought this vehicle (off lease) the transmission never felt right. The car would jerk from gear to gear and the rpms would sky rocket. I expressed this concern multiple times with the dealership i bought the car from and they assured me everything was okay and that it was just the type of transmission. After just getting my car out of the shop for a separate issue the cruze left me on the side of a very busy highway that is notorious for accidents. As i tried to speed up the rpms would once again sky rocket but the car would not accelerate. After about a minute of this happening i pulled over to the side of the road. After putting the car in park i sat for a moment. When trying to drive the car just would not move. I tried forward and reverse and neither worked. So there i sat with car whizzing by me with a car that did not work.after towing the car to the shop he gave me the gut wrenching new that my 7 year old car's transmission is shot. I now have a $4,000 repair which i cannot afford. Oh and the kicker is i owe $8,000 still.
I have had my car since 2012 and have not had any issues, until now. My car was running fine when out of the blue, while driving home from work on a city street, my car would not go over 30 mph. I was able to make it home and when i went to take it to a dealer to have it looked at, i could not back the car out the garage. The car would go forward, but not back. I had to have the car towed to the dealer where he was able to diagnose the car with a broken shifter plate that damaged other parts of the transmission.i regularly maintenance my car and only have 60,409 miles on it (mostly highway miles). A car this young and with that few miles should not have transmission issues. I looked up the issue and it seems to be common with this car (see the below links). Since this is not a normal wear and tear issue, it seems to be a manufacturing problem, i am requesting that a service bulletin or recall be issued so no other person deals with this issue. I also ask that you review the attached repair documents so that i may get some sort of compensation for the repairs. I take care of my car and should not have had to spend almost $4,000 for repairs that were not due to neglect. Https://www.carcomplaints.com/chevrolet/cruze/2012/transmission/transmission_failure.shtmlhttps://www.cruzetalk.com/forum/25-gen1-service-issues/114713-transmission-problems.htmlhttps://www.cruzetalk.com/forum/9-general-discussion/208234-help-2012-cruze-wont-go-reverse-neutral.html
Transmission failed after parking. Had 80k miles
My service engine light has come on and not it will not shift gears all the time.sometimes it drives forward. Sometimes it doesn't.i need this issue to be addressed.when you have over 100 complaints for the same thing corporate needs to listen.if someone dies because of this no amount of compensation will be enough
I was at a stop light when the light turned green i pushed the accelerator an the car was jerky. I the car finally moved and there was a loud bang from the rear and it felt like i had been hit in the rear. The car jerked, sputtered and then stopped moving.this was a few days after taking the car to the dealer and telling them the car was not shifting properly. They fixed my broken tranny but it still does not drive safely. It doesn't accelerate, the gears get stuck merging on the highway is a nightmare. Almost two years to the day my car is once again at the dealer for the exact problem. I was driving up a small incline, pushed the gas the car struggled to go. There was a loud harsh jerk the car finally moved. It sputtered and the check engine light came on.
When car is shifted into park,after shutting the car off the dic states "shift car into park". I push up on the gear shifter then the dic screen will go off and car seem to be into park.
The contact owns a 2012 chevrolet cruze. The contact stated that when shifting into drive, the vehicle would reverse and the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the transmission pressure thermostat failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure and current mileage was 69,100.
Coolant smell inside vehicle cabin and outside of vehicle.noticed when i first purchased the car during the winter.this occurs after extended drives, typically more than 30 minutes, during cold weather when using the heat.problem has progressively gotten worse.gm has looked into it approximately 8 times.4 repair attempts (coolant reservoir cap replacement, water pump, coolant reservoir modification and hvac assembly replacement).problem has not been resolved.internet search has revealed many owners experiencing the same condition, as well as a class action law suit due to the coolant smell inside the vehicle cabin.this is a health risk to all occupants.further research revealed affected models include the: cruze, malibu and sonic.
The contact owns a 2012 chevrolet cruze. While driving various speeds, the transmission failed. The contact stated that the vehicle accelerated improperly between the third and fifth gears. Furthermore, the vehicle failed to accelerate forward in the middle of oncoming traffic on several occasions. The contact stated that the vehicle's manual transmission would not shift properly after it was engaged in third gear. The vehicle failed to accelerate to highway speeds, when necessary. An independent mechanic was made aware of the failures. Autonation chevrolet laurel (500 washington blvd, laurel, maryland 20707, (240) 294-5149) requested that a diagnostic be performed on the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,560.
Clutch smell very strong door dust all over engine car has 9000 miles on it also getting a engine code says cruise control sensor this car don't have cruise control dealer says clutch not under warrantyi'm very dissapointed with the power in the engine car has no power for going up any slope or hills way under powered.
Transmission failed on a busy highway out of nowhere. I slowed down due to traffic, and my vehicle stalled. I felt a shudder / pop, and i was not able to accelerate to get my car moving again. I was lucky not to be in a serious accident. Conveniently failed right out of warranty.
I have a 2012 chevy cruze lt, it doesn't even have 75k and i've only had it for 2 years. Driving through north little rock on the interstate my temperature gage shot from cool to red, my car dinged and posted a message a/c off due to high engine temps. My a/c was not on, as i was pulling over another message dinged and my engine power was reduced. I let the car idle as the next message instructed me to do, the temp would not go down. I turned the car off and called for a ride. Thankfully a nlr police officer sat with me until my boyfriend came as i was broke down on a bad side of town. That being said, we had the car towed to our ase independent mechanic to have it diagnosed as we thought it was just the thermostat sticking. Nope! blown head gasket! all because of a faulty water inlet. It is a known problem all across the forums. My mechanic had replaced numerous inlets on these cars and chevy had yet to do a recall. I contacted gm and filed a complaint. They are only replacing faulty water pumps, even though the water pump replacement parts include the water inlet. I was told i had to have it diagnosed by their dealership and after much back and forth finally got the diagnostic fee waived. I received a call today from the dealer informing me that i have a cracked head, warped gasket, and need to replace the engine. This is all due to a defect the manufacturer knows about. To too it off the power train warranty expired in march and my extended warranty expired 5k miles ago. Chevy wants me to pay out of pocket to replace all the damage that occurred from their defect. I am contacting the bbb, my attorney general, and any news outlet i can to get this issue brought to light. With a vehicle just over 5 years old and not even 100,000 miles on it to have to replace an engine is ludicrous.
Right front axle making noise for a while now it is leaking. Is this related to the othe chevy axle recall? can't get parts as they are no longer manufactured
Transmission went out at 46,942 miles in 2012 chevrolet cruze on 10/14/19. I was on my way home from work at night. Luckily i was on a small, empty road in town close to home. The engine revved but would not up shift. I pulled over and shut the car off hoping it might be a computer issue. When i turned it back on, the shifter moved but the transmission would not shift out of park. Towed it to my dealer, were it has always been serviced. The cause was a wave plate failure; gears 3-5-r were lost. Decided to replace the transmission with a new one to the tune of $4,500. Contacted gm/chevrolet. Was told that there was nothing that could be done as far as financial assistance goes. The car was out of the 5-year/100,000 warranty period. I had just finished paying it off. This car has less than 50,000 miles, and is conservatively driven. The original brake pads still have half their life left. It is a problem when a modern car can not get to 50,000 before a catastrophic failure like this happens. I sent gm corporate a letter of complaint asking them to investigate the old transmission. Consumers should not have to pay the price of a shoddy product. What happens when this causes serious issues? i was given a $100 voucher for future repairs or services for my trouble. That was a kindness from a customer service standpoint, but not on a corporate level. I wanted my issue to be heard by the bosses, but like any big company it goes unheard and disregarded. People need to speak out against big companies. I understand sometimes things break, but not when the machine is taken care of. Flukes don't happen consistently, and this is a consistent problem with these drive trains. I was going to keep the car anyway and get a newer one in the spring. Not now. Now i have to pay on it for another year. I hope this does some good if just to give people a warning.
Purchased the car on 28 april 2014 from knox ford in radcliff, ky. Noticed a faint burning smell. Was advised that i rode the clutch during the test drive. Had the car checked out and was advised it was good to go. The car was delivered on 30 april. It was finally driven on 5 monday 2014 down to fort campbell, ky. At that point the car reeked of burning ceramic and the power steering locked up completely.after resting it for a few minutes and restating the car, it reengaged. Contacted dealer and was advised to go to local chevy dealer for assessment. Chevy dealer advised that the power steering module was reading that it was out of center and disengaging. Was also advised that a part of the clutch assembly had been replaced a few thousand miles previously and seemed to be rubbing incorrectly. Knox ford advised me to return the car to their dealership (120 miles away) and they would work on the car. Upon leaving the other dealership, the power steering locked up again and didn't reengage. Drove the car 120 miles without power steering and returned to knox ford to have them take to to a chevy dealership. The power steering module was replaced and the car aligned. The chevy dealer couldn't find an issue with the clutch. Reclaimed the car on 16 may 2014 and drove the car back down to fort campbell today 19 may 2014. Once again, the burning smell has returned. Not as strong but it's still there.
How many complaints have been made as the transmission can seem laggy an unresponsive at times in these vehicles. I purchased this vehicle at 42000 miles and at 70,000 miles the transmission has went out. While going down the road the transmission lags as in it doesn't have enough fluid or it is slamming into gear. Oh going down the road and switching gears you hear clunk and it jerks you back in your seat. The shifter indicator on the dash when put into drive will not appear all the time causing engine to misfire turning off traction control and stability causing the car to go into limp mode when starting the car from the stationary position. As of yesterday when shifting into gear the transmission went completely out. Car was taken to the dealership told it was out of warranty and would have to pay for the repairs. Car was actually produced in 2011 the year that chevy did have recall on the chevrolet cruzes for transmission issues. Car was bought november 2011 by previous owner.
While pulling into parking space crawling into position the brakes failed and the car vibrated and lunged forward crashing into a brick wall.the brake pedal went all the way to the floor the car then began to vibrate then accelerate forward hitting brick wall. I believe that the turbo charge engaged because of the vacuum boost failed causing the turbo to engage. Filed complaint with gm no luck said it was driver error. Needless to say we are repairing the car then trading in.i have contacted local media can't seem to get any help.we have been loyal chevy owners for over 20years never again.i think the public needs to be warned before someone gets killed.if someone was walking across the front of the car they would have died.
Driving on the highway at roughly 70mph when car shuddered, and lost power immediately.after this the car would not accelerate.fortunately there were no vehicles directly behind me, so i was able to pull over to the side of the road.the check engine light was illuminated and the dashboard read three errors: "engine power is reduced", "service traction control", "service stabilitrack".after turning the car off, waiting, and turning back on the vehicle worked correctly, but the issue occurred after another 15 minutes on the road.i drove in the right lane the rest of the way home to ensure our safety, and this occurred 4 times in total.this was an extremely dangerous situation during a busy holiday travel weekend.had this occurred at the wrong time, this could have been catastrophic. Quick research online has shown this to be an issue with the make and model, as many other people have reported this exact defect.
The contact owns a 2012 chevrolet cruze. The contact stated while driving 55 mph, several unknown warning lights illuminated and the vehicle intermittently stalled. The contact also stated that the steering wheel became difficult to maneuver. The contact was able to pull to the side of the road; then drove the vehicle to her residence. The vehicle was taken to the dealer who informed the contact that they could not determine the cause of the failure since the unknown warning lights were no longer illuminated. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer for diagnosis once the warning lights were again illuminated. The approximate failure mileage was 56,000.
Daughter has complained about loss of power while on the interstate in kansas city. On this particular morning, my husband pulled out of the driveway and the car would not go out of first gear. He was able to drive it down the street to the chevrolet dealership. It was initially just diagnosed with a cracked turbo. We told them to replace it. They replaced it and then determined the transmission was burned up. The mechanic said he thought the fact that the turbo didn't work properly caused the transmission to burn out at 85,000 miles. Have had problems on and off for a year with the turbo and have always taken it in and had those issues fixed as soon as the light comes on the dash. Finally there was a recall on the turbo and we had the actuator replaced in nov. 2019 and less than a month later, the turbo cracked and the transmission failed and no light ever came on, on the dash. Had to spend $5400 to fix these issues. I'm concerned and don't understand why there isn't a complete recall on the turbos as we've read in many places that people have had problems with these turbos, leaving huge costs to consumers. Contacted chevrolet and of course, they refuse to help with any of these costs.
I when to the dealer to get a new oil drain plug i give then my vin and they tell me my oil brain plug part numbers was 55568037 when i install the oil plug back i damage my oil pan because the is the wrong part my car has the oil plug part number 96041864 but when they check on the computer it shows a different part number now i my to replace my oil pan.
Car just stopped in traffic and would not move it gave no warning that anything was wrong. It is a good thing i was not on a highway or i may not be here to tell you about this right now . It was in motion and just stopped and would not move . I could not even push it out of the middle of the road . The car behind me almost hit me . It was a very dangerous situation.
The contact owns a 2012 chevrolet cruze. The contact stated that while driving 5 mph, the vehicle hesitated to accelerate into the second gear. The contact mentioned that the failure would occur only when shifting into the second gear from the first gear. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 44,000.
Chevrolet's recall fix on the 2011-2012 chevy cruze involve cutting off large portions of the underneath heat shield, this piece is also a debris shield. But now with the heat shield completely gone, there now is no protection from debris entering under the hood and causing more damage, also with this fix gm is compromising the biggest selling point of this car which is the gas mileage, this shield is also used to reduce drag underneath the car and in turn increasing gas mileage, but now drag will increase underhood which will decrease fuel mileage. In very wet climates this shield helped prevent water from spraying up under the hood as well, and by removing this shield our cars are now more prone rust, corrosion and abnormal wear to vital parts. Gm has done a horrible job at fixing this problem, no logic or obvious care were taken into consideration when addressing this issue. If this kind of similar problem happened on a cadillac or a corvette would have they fixed the problem the same way?? probably not, so what makes my chevy cruze any less important?
I noticed that my vehicle seemed to be having issues when i pressed on the brake, so i took it in. I found out that it was a completely unrelated issue, and had to do with a crack running through the manifold. This was causing oil and coolant to leak onto the alternator. If i had not caught this early enough, they said i would have not been able to get it fixed. They repaired the leak, but a couple weeks later i noticed my car losing significant amounts of coolant/oil. This is causing oil and coolant to affect the turbo setting of my manual car, and has cost me up to $2,000 in repairs. This has been the underlying problem as to why i had to get my flywheel replaced 2 years ago, which was another $1,500. This is also what caused the transmission failure 3 years ago, another thousand dollars.i noted that the vehicle began leaking fluid after being stationary or moving while/after running for 10 minutes or longer.
Driver side windshield wiper becomes detached from wiper transmission when driving at highway speeds and simultaneously using windshield wipers. This poses significant danger because visibility is drastically reduced in rainy or snowy conditions. Car lurches forward when at a stop and transmission is in drive.
Purchased my 2012 chevy cruze march of 2016. July 2016 the car will continue to run after the key was out ignition i took it to naperville chevy they changed thermostat. October 2016 the car would run on highway or street all of a sudden service traction light comes on the car only go to 20mph suddenly then it will turn off. Took it to chevy again they said trans module they fixed it march 2017 it happened again they didn't know the problem because no engine light on it happened every 4 months october 2018 trans line leaking with the same sign no faster than 20mph jerking they fixed lines january 2019 car jerking again car goes 20 mph but the car will stop at stop sign and will i accelerate to go the car won't move at all i have to turn it off to drive again
Valve cover replacement - my car has had various codes going for months.these various codes all point to an emissions leak from the valve cover and now i have to replace this and it is one entire unit.i see many complaints about these springs and valve covers. If chevrolet knew it was a problem, why wouldn't they recall these and fix this before making a single mom like me whose trying to go back to school, pay for this! i have to worry about pulling out in front someone and the car stalling and risking my and my children's lives all because chevy used a cheap, poorly designed part for this!
Service traction control
My new 2012 chevy cruze eco was purchased on 05/15/2012 and has approximately 8000 miles and the manual transmission clutch is already inoperative.the billy navarre chevrolet dealership will not repair the vehicle under warranty stating that a gm field service rep has inspected the car and has determined that the clutch failure was due to operator abuse/misuse.in addition, the dealership states that the clutch is not covered under the factory warranty and subject to fair wear and tear although i purchased the gm extended warranty as well.is it normal for a clutch to fail at 8000 miles?certainly not!the car has never been abused and has been operated within normal operating limitsbut resulting in the clutch disc being fused to the flywheel - as reported by the service department to me.the speculation is that the operator, my daughter, 'rides' the clutch and has caused the clutch to wear out prematurely and fusing the clutch to the flywheel.my daughter has never 'ridden' the clutch nor abused the vehicle as speculated but has driven the car in a safe and proper manner using normal operating procedures iaw the operator's manual.a burning smell was reportedby my daughter to me and within a few days (10/06/12) the car would not go into gear and after several attempts would not shift at all.my daughter is the only operator of the vehicle.the car was towed to the dealership and within a week the service department reported to me that the transmission needed to be replaced but would not be covered under warranty.my only request has been and remains that the car be repaired or replaced under warranty at no cost to me as the problem is a defect induced problem and not due to operator abuse or misuse.
I just bought a 2012 chevy cruze. At take off and turning around curves at low speed the steering and the wheels shake. I took it to the dealership. And couldn't find anything wrong with it but it continues to do it. Very upsetting that it is brand new and already having problems. I really like my car but wish it was fixed.
My car started jerking violently on saturday april 25 2015. A few hours later the car stalled then made a loud noise and returned to normal driving. Its been happening 5 days now. I took it to the dealer and they told me it was my drive wise insurance tracker that was making the car jerk so it was removed.the problem is still happening. It jerks when i stop and go but its fine when i'm at a steady speed.
Car suddenly shifted into 4th gear while going 70 mph. Squalled left front tire, and violently snatched steering wheel to the left. After shutting car off, the problem was gone. Shortly after, stabilitrack, and steering alarm appeared on message display. That cleared once shut-off. Three weeks later it occurred again. This time, on a trip, it did the exact same problems four times in a row. This is a very dangerous problem. If i had not had a firm grip on the wheel, i would have been hurt. I pity the fool who tailgates me! i took the car to the local dealer, and had the california flash "recall" done. Sense that the transmission has not shifted down while at high speeds, but now, the stabilitrack, and abs lights are staying on.
Car goes into a power down mode and stabilitrak light comes on. Has been in dealership for a week and stored no codes to diagnose. Can be driving down the highway at 60 and have loss of power. Will eventually cause accident. Car is still under powertrain warranty and cant be diagnosed.
My car was parked and when i went to reverse it it would not reverse,then after getting it reverse i drove it and then it would not go over 23 mph.after having it looked at and was told that the tranny is bad at 95699.after during my research i found out that the cruze is notorious for the transmission going out between 70 k to 90 k. There should either be a recall on these, buy back etc
The transmission will not hold the car it will roll backward when on an slight incline. While on my way to work i was slowing to cross a set of train tracks on a state highway in a small town and the transmission went completely out.luckily i was able to get off the tracks. I am unsure of the name of the part that is broken. After talking to many many transmission specialists i have found that this happens very frequently.it seems the exact same thing that recall 14234 was issued for has also effected the cruze. I did have to have the car towed home.
My 2012 chevrolet cruze eco with the 6-speed manual transmission has occasionally refused to go into 4th gear, and grinds occasionally when going into 2nd gear. I get the grind at about 1200 rpm and up. Most of my shifting is done at or below 2500 rpm for fuel economy reasons. The clutch pedal can be pushed to the floor, the engine rev-matched, and it will still balk/grind in those gears.this is my second manual transmission car after putting 70,000 miles on my first one, so i know how to drive a manual transmission without grinding the gears. The car presently has 4700 miles on it, and the problem started at approximately 1000 miles. I'm worried that i might need to do a quick shift to accelerate quickly in an emergency situation and be unable to do so thanks to the balkiness of the transmission.
After several trips to dealer for coolant issues, car was fine for awhile. Noticed low coolant yet again, filled it and 2 weeks later during oil change was informed that i had no coolant. 3 days later transmission failed while driving on the freeway during rush hour traffic, i was able fortunately, to pull it over to the shoulder and had it towed. Very dangerous situation! 120.000 miles and no prior indication of any issues. Just contacted chevrolet to see if any assistance is available. This car has been great except for the coolant issues....until this! the car is no longer driveable!
Overheating. Loud noise in engine with loss of power that we determined to be the turbo. Cars breaks have been changed several times since purchase. Consistent warning lights on dash. The car has a very loud rattling sound when driving. It isn't as lound when sitting still at a redlight.
As i was driving downhill from flagstaff to phoenix, arizona, i noticed my car wasn't accelerating the way it should. So, i was driving from a 7000 feet elevation to a 2000 feet elevation on steep hills not understanding why i didn't have full control over my car. It was scary to say the least. I brought my car to my chevy dealer 3 times before it finally did this and it finally gave out on me 2 days after the warranty expired. I went to the dealer 3 times to fix the issue until my transmission finally decided to give out on me. And now chevy is saying that they can't help me at all.
My transmission was shifting hard then i parked it got back in put in reverse and it won't move,it moved in drive so many feet making horrible noise and then went out of gear...now won't move at all
The contact owns a 2012 chevrolet cruze. The contact stated that the vehicle rolled away in reverse as the contact was exiting the vehicle and closing the door. The vehicle then crashed into a truck.the vehicle was taken to the dealer for inspection where they stated that they could not diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 58,000.
My car is very dangerous!shuts off while on freeway!jerks forward while on brakes, caused an accident!cruise control does not work!electrical things flashing all the time!jerks and locks up all 4 wheels while driving!just today is shut down on the highway i struggled to get it home while the rpm's were up above 6!you name it, it has it.think there should be a class action lawsuit against the makers of this vehicle!! class action lawsuit!!!!!
Back in january 2012, i bought a chevy cruze 2012 with automatic transmission. After two month using this vehicle, i found out it has a problem while driving up/down hill. Driving uphill, once i put the transmission into drive and release the brake pedal this car rolls back and the engine cut off.driving downhill, once i put the transmission into rear and release the brake pedal this car goes down and the engine cut off.i went to a chevrolet dealer, they tested my car and another 2012 cruze from their inventory and both cars did the same as i describe above. However, they told me the car is performing as designed and no problems found at this time. Then, i contacted gm, gm contacted its dealer, and three days later gm called me back telling me the same 'no problems found'. So, i requested a letter where gm tells me that anything was wrong and they will cover any future issues with the automatic transmission but gm told me that they cannot provide me any document. As a customer, i would like to request an investigation because in my opinion those issues are design defects.thank you in advance for your help.
The contact owns a 2012 chevrolet cruze. The contact stated that the clutch assembly failed to engage and disengage without warning. The dealer replaced the part; however, within less than 60 days of owning the vehicle, the failure recurred. The contact smelled an abnormal burning odor coming from the area of the clutch assembly. The vehicle was taken back to the dealer where it was diagnosed that the clutch assembly needed to be replaced a second time. The manufacturer was not notified. The approximate failure mileage was 70,000.
Purchased 4/25/2012.after driving a little, noticed lack of power, easily stalls, something rolling around in the trunk lid, console piece gaped out, passenger side tail lamp inside trunk bent, engine shutters (after 500 miles it started) when turned on and off.the lack of power and engine stalling are the major safety concerns.when in a stopped position, the car will stall when the clutch is operated correctly.while making a right hand turn from a stop sign, onto route 30, at a blind intersection, the car would not move, once i let the clutch out and was in 1st gear, the car just did not move, i had the gas pushed to the floor and i was only moving inches forward.i was scared, i had my child in the car with me, a tractor trailer could have come up on me 50+ mph hit me or swerved to miss me and hit someone else.the car finally moved after about 45 sec.i then got up to speed in 6th gear.the car then again lost power, i had to down shift from 6th gear to 4th gear to get speed built back up.i got home, about 2 miles, was upset and scared, called apple chevrolet, the car sat until i drove it to the dealership 35 mins from my home the next morning.i told them that it does not happen every day so the chances of it happening again are slim.this would be the 3rd visit to the service dept for the lack of power complaint.i drove with the tech anyway knowing that it was not going to be duplicated.i told the service rep that i wanted a turbo boost gauge put on it because it does not seem to be boosting all the time.when i was called that my car was done and nothing was duplicated, i was told that it was boosting in range.when i picked my car up the next day, there was nothing on my bill that stated that the turbo was even checked.i was told that they cannot put every piece of equipment that they use on each car on every bill.etc...
A seatbelt got wrapped around my 2 year olds neck and would not loosen and we had to cut the seatbelt because it was choking her... It happened when i was driving down the road and luckily my aunts house was close and i was able to run in the house and get scissors to cut it off her.
This vehicle (chevy cruze 2012) is the worst vehicle made possible. There is oil leaks that have been fixed that occur again . There is a coolant leak that was fixed by the radiator connector. 15 minutes later of driving the vehicle 2 more hoses popped and caused the coolant to leak again. The radiator went bad and was changed the vehicle still over heated . The thermostat was changed and the vehicle was fine for 2 days. I go to start the vehicle and it doesn't want to turn over . Come to find out at the same mechanic that i had the thermostat changed apparently saidthe head gasket was blown . Then says there's something wrong with the cylinder heads . So all in all . This vehicle has had oil leaks , coolant leaks , engine lights , radiator issues , cylinderr head problems , misfiring and now a head gasket problem . This brings a safety issue to me that while i am driving my car is misfiring on me in the middle of the road while there is traffic going on and tons of people on the road . I could potentially be driving this vehicle and because of all of this electrical issues that gm is not capable of manufacturing correctly on these vehicles (chevy cruze) my car could of blew up while driving it. I have my nieces and nephews in the car while the car shakes out of nowhere which could of put there life in danger . Chevy is no help what so ever they only want to charge to even look at a car they manufactured!!!! i ask for help from them and they seem so carefree . My life is in danger and no one cares!! someone will die by gm hands if this issue cannot be correctly fixed on these vehicles . You guys are selling cars that can kill someone and once you guysare notified of this no one cares . Once there is a lawsuit under your company then maybe you guys will take this serious .
I got in the car put my seat belt on left my house to go to the grocery store and i heard a ding sound like i had not clicked my seat belt in. I thought this is odd i tried to unlock it by pushing on the button but it would not pop out i had a toenail clipper in my purse and when i got to the grocery i had to wiggle it around to free myself of the seat belt due to it being stuck it finally popped out now i can not wear my belt because it will not go back in . I have never had any problems nor been in any accidents so i'm confused as to what is wrong with it. I was on a city street sitting at a red light when the sensor for the seat belt went off
I was involved in a collision on may 5, 2012in which i collided into the side of another vehicle with the front end of my car. My car is brand new, less than a month old however, the seat belts did not hold and the air bags did not deploy during the crash. I was traveling at approximately 30-35 mph at the time of the crash. The collision was bad enough that my car was no longer drivable after the collision. I just bought this car which is a 2012 chevrolet cruze and am now afraid to keep it not knowing why the safety equipment didn't work. Also, i had activated my "on star" service but that didn't work either.i would like for someone to inspect my car before the repairs are started. Please let me know where to go from here.
Drove to my aunts house and unbuckled my seat belt. Went inside for a brief second while car was running. Got back into my car and tried to put my seat belt on and it would not latch. Tried various times. When i returned home i tried it again and it latched.
Car was hit on back drivers door and wheel well, it pushed the back bottom seat in. Car spun three times in the rain and none of the 10 air bags deployed. I hit my head on the side drivers window 3 times due to side seat air bags not deploying. Gm came out while car was in auto shop put some machine on it to address my ? why air bags did not deploy when it was hit hard enough to push car frame in and spin whole car three times. They told body shop that it was hit in such a way the two seat air bags were not sensored. I have not felt safe in car since.car was on a rual street when hit at about speed of 40 mile an hour. I can email pictures of car damage if needed.
Anti freeze smell in car and head rests pop up by themselves.dealer used gm fix to stop the odor.it helped but didn't solve the problem.dealer claimed to have adjusted the headrests but it didn't help at all.they still pop up by themselves.
The contact owns a 2012 chevrolet cruze. The contact stated that the support for the headrest restraint would not remain fastened onto the front driver seat. The headrest was replaced but the replacement head rest could not be adjusted to the occupant's height. The dealer and the manufacturer were made aware of issue and advised the contact that there had been a design change on the head restraints and the contact had been provided with that new design. The current and failure mileage was 3,000.
I was backing out of my driveway and when i went to press the brake pedal to stop the car and put it into drive the car did not stop moving. I had my foot all the way down on the brake and the car still did not come to a complete stop. Eventually it came to a stop but had there been another car in the street i would have hit them and been at fault for an incident that wasn't completely my fault. This is not the first time this has happened but i finally decided to look into this issue and found out about a recall on the cruze due to brake assistance. I entered my vin number and it said it was not affected but i am positive that my car is having the same issue that over 300,00 other cruze sedans are having.
The brake pedal in my cruze will not let you push it down. It feels that there is something blocking it which will not allow you to brake when needed. The first time this happened was in 2015 in which we learned of a recall (13v360000) for the microswitch in the power brake vacuum pipe assembly. We took it to a chevrolet dealership & was told the switch was replaced. In 2016 the same thing happened, while accelerating someone pulled out in front of me & when i went to stop there was no brakes because the pedal would not push. No accident occurred as i was able to avoid the other vehicle. Took the car back to dealership where no one there was able to get it to happen again so therefore was told nothing was wrong, but i didnt push the brakes hard enough in july 2017, while backing out of a parking spot, went to stop to put the car into drive, there was again no brakes. We took the vehicle back again to the dealership because once again the brakes were not working & the brake pedal had to be stomped on to get it to even move a little bit. Was told that the master cylinder had gone out in the car and that the brake booster may also need to be replaced as well. We then had the master cylinder replaced. That did not fix the problem. So then we had the brake booster replaced. We picked up the vehicle only to find out when accelerating but need to stop there is again no brakes. The car is back at the dealership who is now stating that it could possibly be the break booster check value but are not 100% sure that this will fix the problem but did state that if the original recall had been done that we would not be having any of the problems we are having now. I informed them that the recall was done at another chevy dealership. So after almost 2 years $2,500 laterwe still have a vehicle without breaks we are unable to drive that is in the shop once again.
Same issue as nhtsa id number: 11024806i received recall #12213 in october 2013 regarding brake vacuum micro switch. Vehicle was taken to local dealership in december 2013 for repair. On 8/23/17 had to take back to the dealer to have this same part replaced. Dealer indicated that since this had already been repaired as part of the replacement, would not be covered. As a result, had to pay $330 out of pocket to replace this part which was a previously known defect that had yet again failed.
Car suddenly shifted into 4th gear while going 70 mph. Squalled left front tire, and violently snatched steering wheel to the left. After shutting car off, the problem was gone. Shortly after, stabilitrack, and steering alarm appeared on message display. That cleared once shut-off. Three weeks later it occurred again. This time, on a trip, it did the exact same problems four times in a row. This is a very dangerous problem. If i had not had a firm grip on the wheel, i would have been hurt. I pity the fool who tailgates me! i took the car to the local dealer, and had the california flash "recall" done. Sense that the transmission has not shifted down while at high speeds, but now, the stabilitrack, and abs lights are staying on.
2012 chevrolet cruz. Consumer writes in regards to brakes malfunctioning when trying to stop vehicle. *ldthe consumer stated it was discovered that a brake vacuum micro switch malfunctioned.the vehicle was repaired and the failure recurred.
Let me list all that is wrong with my car: stabillitrack traction control purge valve tire sensor transmission lights flicker when i come to a stop and use my turn signal intake manifold brake booster car stalls and sometimes doesn't even want to start. All of these things are part of the recall for my 2012 chevy cruze but for some reason it says my vin # isn't part of the recall. How is that??
When putting the 2012 cruze in reverse the brakes would fail temporarily forcing me to push the car into park. A week later the radio start to turn on and off. At this point in time aug 7 2014 only the brakes have been fixed.
On several occurrences the brakes from my 2012 chevy cruze have failed to work. This is especially true when backing up. The brake pedal gets really hard and you really need to push hard on brake pedal to slow down, vehicle will not always stop. I have noticed it the ac is running this will happen every time i back up. I have had many instances where i have almost hit other cars or objects. I am extremely worried about this because i usually have my 2 young children with me when this happens. I have taken my car into the local dealership to get this checked out. They have told me that the vacuum switch has already been replaced and there would be a $100 charge to diagnose the problem even though my vehicle is still covered by warranty. The last time i took it in they said nothing was wrong with my vehicle, even though i am still experiencing poor braking.
The contact owns a 2012 chevrolet cruze. The contact stated that while driving 30 mph, she applied the brakes and the vehicle began to skid, crashing into the rear of another vehicle. The vehicle was destroyed. The contact was not injured and a police report was not filed.the manufacturer was notified of the failure. The failure and current mileage was 8,800.
2012 chevrolet cruze. Consumer writes in regards to brake system failure *asthe consumer stated the brake system continued to fail when driving in reverse.
When in reverse, several times (but randomly) the brakes are inoperable. They have to be stomped on in order to stop but sometimes do not activate and the car rolls.. Only in reverse, but very scary. Taking to the dealership immediately. Currently at 39,000 miles - purchased in november with 22,000.
The contact owns a 2012 chevrolet cruze. The contact stated that while driving at 35 mph and attempting to stop the vehicle, the vehicle failed to slow down and the contact had to apply excessive pressure to the brake pedal in order to stop the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster switch had failed and needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer was not made aware of the failure. The approximate failure mileage was 135,000.
My car is having the same problems and should be covered with the recall.manufacturer: general motors llcsummary: general motors (gm) is recalling certain model year 2011-2012 chevrolet cruze vehicles equipped with 1.4l dohc gasoline turbo engines and 6t40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist. Consequence: a loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash. Remedy: general motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on october 7, 2013. Owners may contact chevrolet at 1-800-222-1020. Gm's recall number is 12213. Notes: owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Was backing out of my parking spot in apartment complex, brake assist failed to engage hard to stop required a lot of [unexpected] pressure on brake pedal. Almost backed into neighbors car, could have backed into achild.brakes continued to operate in similar manner until i got to the street.. Issue seems to similar to chevy cruze recall for 1.4turbo
Belt tensioner bolt came out and is now stuck in a spring in the engine..the light on my radio fades in and out.. Rotor on drivers side had deformity to it .still have the rotor and the spring is still stuck in engine i can't afford to get it fixed
Brakes have been making noise only 1 year after purchase. Car doesn't have significant mileage for this type of problem.
Loss of power brake assist, requiring excessive force to stop vehicle.barely stopped in time to avoid collision with vehicle ahead.second incident.first incident was approximately 2-3 weeks ago when backing up in driveway.
The contact owns a 2012 chevrolet cruze. The contact stated that while reversing from a driveway, the brakes failed to respond without warning. The contact stated that additional force was applied to the brake pedal in order to stop the vehicle. The failure recurred intermittently. The vehicle was taken to a dealer twice however, the failure was unable to be duplicated. The manufacturer was notified of the failure, who informed the contact that the vehicle was not included in nhtsa campaign id number: 13v360000 (service brakes, hydraulic). The vehicle was not repaired. The approximate failure mileage was 10,000 and the current mileage was 25,000.updated 11/13/13*lj
Total brake failure on five different occasions. When driving the vehicle after being parked a momentary total brake failure occurs sometimes. I backed out of a parking space on an incline , braked and the pedal was firm, no brakes at all, pumped the brake , pedal slowly goes to the floor, another pump and braking is ok.this happened to my wife on four other occasions in a parking lot after starting the vehicle. It happen and corrects itself very quickly, at least for now. Dealer has bee no help.i checked the internet and i am not alone , numerous complaints of the same condition.
The contact owns a 2012 chevrolet cruze. The contact stated that while driving approximately 30 mph, the brakes were applied and the vehicle failed to stop or decelerate without warning. The contact crashed into another vehicle. A police report was filed. There were no injuries reported. The vehicle was taken to a private mechanic where the contact was awiting diagnosis of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 32,000. The vin was not available.
The contact owns a 2012 chevrolet cruze. While driving approximately 5 mph, the brake pedal was depressed, but failed to engage. The contact stated that significant pressure was applied to the brake pedal; however, the contact still rear-ended another vehicle. The air bags did not deploy. A police report was not filed. There were no injuries sustained. Earnhardt chevrolet in chandler, arizona was made aware of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that there was no recall on the vehicle. The failure mileage was approximately 80,000.
The contact owns a 2012 chevrolet cruze. The contact stated that the vehicle would make a very loud squealing noise when engaging the brakes.the vehicle was taken to the dealer. The technician diagnosed that the brake shoe kit and rear passenger brake drum needed to be replaced. The vehicle was repaired but the remedy failed to address the problem. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 9,700 and the current mileage was 10,765.
The contact owns a 2012 chevrolet cruze. The contact stated that while driving 10 mph and applying the brakes,the vehicle failed to stop or decelerate. The contact had to utilize the emergency to stop the vehicle. The vehicle was towed to a dealer for diagnosis and an unknown part was replaced. Two days later the failure recurred. The vehicle was towed to a dealer and the same part was replaced again. The manufacturer was notified of the failure. The failure and current mileage was 18,000.
When the car is in reverse, the brakes barely work. You must fully depress the brake pedal, and even then, it will not stop immediately. This problem occurs when the vehicle is in motion and in reverse. In drive, the brakes work as they should. I believe this vehicle should be included in the current recall on 2012 chevy cruzes in which there is an issue with the electric vacuum pump, causing the failure of the brakes. That recall number is 13v360000. This could cause serious injury or death.
I have had many issues with my brakes on my 2012 chevy cruze.sometimes it feels like i am hit from behind while stopped because the vehicle will randomly lurch forward an inch.then, the brake lights began to randomly come on when the car was not running.this caused the battery to die numerous times.eventually, the check engine light came on and the fault said the brake pedal position sensor was bad.i had that replaced.now, the brake pedal does not come all the way up when it is lightly depressed (like when slowing down just a little or canceling the cruise).this causes the brake lights to stay on.the only way to fix it is either hit the brakes hard or pull the pedal back up.i have been researching this and it appears that many people are having similar problems.tsb #pi0928/nhtsa id #10052020 discusses the "lurching".tsb #pic-5862/nhtsa id #10053904 doesn't say it's for cruzes, but appears to be the same type of problem.
The contact owns a 2012 chevrolet cruze. The contact stated that the vehicle was repaired under nhtsa campaign number: 13v360000 (service brakes, hydraulic). The contact stated that the brake pedal was difficult to depress and hesitated to stop the vehicle. The failure recurred multiple times intermittently. The vehicle did not experience the failure prior to the recall repairs. The vehicle was taken to a dealer, but the failure was not able to be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.
The rear center brake light stays lite even after taking foot completely off thebrake pedal. I have to manually with my foot lift /push up the brake pedal lightly in order to have the brake light turn off. This happens very frequently when driving in heavy stop and go traffic on the highway.
Driver was traveling approx. 15-20 mph when traffic stopped in front of her. Driver was at a safe distance behind the vehicle in front of her. However, after applying the brakes the car did not stop and hit the vehicle in front of her. The driver could not figure out why the crash happened as she applied the brakes and the car felt like it wouldn't stop. Not only did the vehicle not stop but it also had extensive front end damage without any airbag deployment. Both issues are very concerning to the driver. The vehicle has since been repaired but still feels like the brakes are not functioning like they should.
The contact owns a 2012 chevrolet cruze. The contact stated that while reversing out of residential garage, she attempted to engage the brakes but they did not respond. The vehicle was taken to the dealer however, the technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The vin was not available. The failure mileage was 51,000 and the current mileage was 57,000.
I backed out of a parking space, applied the brakes and the pedal was extremely firm with no brakes at all, then i pumped the brakes, pedal slowly goes to the floor, another pump and braking is working again.this has happened several times, but now happening with more frequency.it also has happened on multiple times while backing out of garage onto a flat surface. Brakes correct themselves after incident.i picked up my grand-daughters from day care, and was exiting the parking lot on an incline driveway and when i applied the brakes, i had to push with all my strength to get the car to stop.brakes pedal was extremely firm.i almost hit a pedestrian on the sidewalk.appointment with my local dealership tomorrow to examine car.i cannot identify exact situation when this issue occurs.very nervous about having granddaughter in my car and just driving it in general, if the brakes don't work properly.
I was trying to park my 2012 chevrolet cruze car in a parking place. I turned into the parking spot and when i placed my foot on the brakes, nothing happened. I looked down at my foot and watching myself repeatedly pump the brakes. Instead of stopping, my car went over the parking spot yellow curb, over a sidewalk and some grass, and i hit a parked vehicle. Before i hit the vehicle, i luckily turned my wheel, causing less damage to the parked vehicle. After i hit the vehicle, my car turned back into the parking lot where it finally stopped. I am not sure if it stopped because of me repeatedly pumping the brakes, or that i finally ran out of momentum, since i had not hit the accelerator since before trying to park. My bumper is damaged, had to have car towed because i am too afraid to drive it. My 5 year old daughter was in the backseat, in her booster seat, during all of this, and i am afraid thinking of how worse it could have been, with the brakes not working. I found out after the fact that there was a recall for this year and model car for the brakes, and that recall was before i owned the car.
The contact owns a 2012 chevrolet cruze.the contact stated that the brake failed while reversing.there was no power assist when the brake pedal was applied. The failure continued intermittently for two months since the vehicle repaired under nhtsa campaign id number 13v360000( service brakes, hydraulic).the contact had not experienced any failures before then. The manufacturer was not made aware of the defect.the approximate failure mileage was 22,815.
The contact owns a 2012 chevrolet cruze. While driving at 15 mph, the brake pedal was depressed and failed to respond without warning. The front end brakes failed. As a result, the contact crashed into the rear of the preceding vehicle. A police report was filed and there were no injuries. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 51,058.
Vacuum assist for power brakes sometimes does not work.you must push as hard as you can on brake pedal to get the car to stop.some chevy cruse were recalled for this problem but mine was not.this is a very dangerous problem that can cause a serious accident in an emergency braking situation.
I was traveling app. 60 mph down i26 when my brakes completely malfunctioned. I came within inches of hitting a transfer truck due to the inability to brake. I've sought resolution from corporate chevy along with my local dealer who simply tested the brakes to tell me they are functioning properly. I do not feel sale in the cruze. I have constant anxiety while driving. Who knows when they will malfunction again and kill me and my precious children.
The contact owns a 2012 chevrolet cruze. The contact stated that while driving in reverse at approximately 2 mph, the brake pedal was depressed but was unresponsive. The emergency brake was utilized and additional force was applied to the brake pedal in order to stop the vehicle. The failure recurred intermittently. The vehicle was taken to an authorized dealer, who informed the contact that the vehicle was not included in nhtsa campaign id number: 13v360000 (service brakes, hydraulic). The vehicle was not repaired. The manufacturer was not notified of the defect. The approximate failure mileage was 41,538.
The contact owns a 2012 chevrolet cruze. While driving 55 mph, the vehicle stalled without warning and the air bag and electronic stability control lights remained illuminated. In addition, the vehicle would not start immediately when prompted. The contact had to wait approximately ten seconds before the vehicle would start. Furthermore, when the brake pedal was depressed, the contact had to apply a significant amount of pressure before stopping the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failures. The failure mileage was 11,010.
My son was driving down the road last week and dash flashed stabilink and he lost all power and forces him to try to pull over which he could because steering wheel locked up and brakes got hard to push. A week later stabilink flashed again and then while driving down the road he had to slam on brakes for a stopped vehicle and brakes would work and steering wheel locked up again resulting in him rear ending the vehicle.
I've noticed this problem getting worse over the last month. When i'm backing up, i have to push really hard on the break peddle to get the car to come to a stop. Then today i started having the same problem while in drive and coming to a stop at a stop sign.i think the break booster or some component in the breaking system is faulty. Ive heard of a lot of other people having the same problem.
The contact owns a 2012 chevrolet cruze. The contact stated that while driving approximately 50 mph, the brake pedal was depressed and failed to respond. As a result, the contact crashed into the rear of another vehicle. There were no injuries. The contact stated that the vehicle was previously repaired under nhtsa campaign number: 13v360000 (service brakes, hydraulic). The manufacturer was not notified of the failure. The failure mileage was 47,500.
The contact owns a 2012 chevrolet cruze. While reversing at 2 mph, the brake pedal traveled to the floorboard and the vehicle failed to slow down. The vehicle was taken to an independent mechanic who diagnosed that the micro switch in the power brake vacuum pipe assembly failed and the switch, vacuum pump, and pipe assembly needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was made aware of the failure and stated that the vin was not included in nhtsa campaign number: 13v360000 (service brakes, hydraulic). The approximate failure mileage was 33,000.
Started to have noise. Ask mechanic to check what is it. Turned out it is vacuum pump for the brake system. Looked up information and this issue is under thecampaign #13v360000. Contacted local gm dealership asking can they fix it at no cost. They refused because this recall does not listed under my vin. Why i should pay for recall issue and other owner do not.
As i was backing out of parking spot the brake pedal went to the floor increasing the time and distance to come to a complete stop.vehicle was towed to dealership where they determined it was a faulty brake microswitch (gm part # 13460776)that was already replaced under gm recall #12213 on march 20,2014.the dealership replaced the switch again and claim the brakes were now "working as designed".
While pulling into parking space crawling into position the brakes failed and the car vibrated and lunged forward crashing into a brick wall.the brake pedal went all the way to the floor the car then began to vibrate then accelerate forward hitting brick wall. I believe that the turbo charge engaged because of the vacuum boost failed causing the turbo to engage. Filed complaint with gm no luck said it was driver error. Needless to say we are repairing the car then trading in.i have contacted local media can't seem to get any help.we have been loyal chevy owners for over 20years never again.i think the public needs to be warned before someone gets killed.if someone was walking across the front of the car they would have died.
I lose braking power in hot weather conditions when my vehicle is in reverse. This is the same issue recall 13v360000 was supposed to fix.
This complaint is in regards to general motors particularly the chevrolet division not responding to ongoing brake problem noted in their recall notifications. I received recall #12213 in october 2013 regarding brake vacuum micro switch. Vehicle was taken to local dealership in december 2013 for repair. It is 3 years 9 months and the same component has failed again according to my local dealership and claims it is no longer under warranty or recall since it was replaced once already. I showed them a subsequent recall notice # 12213a dated june 2015 with the same part at issue. They claim that the recall i presented was not assigned to my vehicle because of the vin number. No where in the document dated june 2015 does it state that this recall is only for certain vin numbers. In fact it clearly identifies 2011-2012 chevrolet cruze as the problem year vehicle which i own. If recall notices are vin number specific then it should be stated some where on the recall notice that these recalls are vin number specific. As a consumer when we look this information up and it clearly identifies the year make and model of the vehicle i own it should be safe to assume that the recall applies. Your assistance and clarification in this mater would be greatly appreciated.
I turned my car on one morning after i just had it in the shop to get the recalls fixed on it. Im seeing service stabilitrak and service traction and abs lights. I can no longer turn on or off my traction control. My brakes are now grabbing really bad and im getting a really weird feel when i have my foot in the gas and turn my wheel. My car is not the same after the recalls were done.
Front brakes vibrate and over heat when applied at over 35mph. Also when brakes are applied suddenly vibration it felt. Dealer could not duplicate problem the first time but after two more visit front brake pads were replace. Then again after several complaints and still the same problem same dealer replaced brake pads and rotors. Still to this date brakes feel the same and dealer or gm will not acknowledge that vehicle has a problem. Im concern for me and my families safety and im between a rock and a sword cause is the vehicle i use as a daily driver.
I took my vehicle in complaining of a strange noise, almost like a "pop" when braking. When the dealership looked at it they told me it was the struts. They stated they were waiting on a recall from chevrolet and that i should just continue to keep calling and checking on it. I called them each month since. Each time they assured me it would not affect my vehicle at all and that it would be fine. Obviously, a strut is a part of the car, it must be needed to function or it would not be on there. I have no idea how this is affecting my vehicle including my tire wear, brakes, and overall structure of the vehicle. There has still been no recall issued and the problem still exists.
Loss of braking when backing up from a parking space. This has occured twice 6/25/2012 and 7/2/2012.
The contact owns a 2012 chevrolet cruze.the contact stated that the vacuum pump switch failed. The contact mentioned that the vacuum pump switch was replaced on three occasions. The manufacturer was notified of the failure and stated that the vehicle was included in nhtsa campaign number: 13v360000 (service, hydraulic). The failure and current mileage was 168,340.
I purchase this car a little over 3 wks ago.drove ok at dealership.problem: i put car in reverse and still had foot on brakes felt car move.did this a couple more times while trying to back out of driveway..was in parking lot backing out put foot on brake and still felt movement. Took car into shop they said brakes needed to be adjusted. They said they fixed and told me i was all set.still having the same problem. And it has done it once while in drive.car kind rolls and brake pedal is goes to floor but doesn't grip. I purchased the car used and it was suppose to have been inspected.the problem started on the 3rd day i had it. So once again i am going back to the shop to see what can be done.it's a very bad feeling when you have your foot on brake and car still moves-- but it stops fine actually driving.this basically happens when moving from park.
The contact owns a 2012 chevrolet cruze. The contact stated while driving 55 mph, several unknown warning lights illuminated and the vehicle intermittently stalled. The contact also stated that the steering wheel became difficult to maneuver. The contact was able to pull to the side of the road; then drove the vehicle to her residence. The vehicle was taken to the dealer who informed the contact that they could not determine the cause of the failure since the unknown warning lights were no longer illuminated. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer for diagnosis once the warning lights were again illuminated. The approximate failure mileage was 56,000.
The vehicle sporadically will not stop despite flooring the brake while in reverse. Most recently, i pulled the parking brake, put the vehicle in park and then back into reverse gear. The problem corrected itself.
Bought vehicle from carmax first week of march 2014, 3 weeks later was first time i drove in snow and the the brakes did not work at all. Called carmax and though the warranty was was over they agreed to repait because of a brake recall.then a couple weeks later there was a leak and ford had to replace a coolant pump.the car never ran the same.the car putters and has horrible acceleration and i have contacted ford and carmax dealership and coorp for helpat the same time all the cruzes were taken off the lots and were no longer allowed to be sold because of all the recalls and they were deemed unsafe to drive.all i asked carmax for was to take this vehicle back and let me pick out a different car.i am a single mom with a teenage daughter an i am afraid to let her drive this car,there have been several deaths attributed to the chevy cruzes.i have left several voicemails with gmmy case # is c7269752 with first responder..what does that mean anyway?the gm at carmax in tinley park argued with me for 15 minutes about who if i spoke to him once or twice instead of dealing with the real issue,the sold me, a single mother a car with bad brakes!i almost went into down into a 6 lane expressway when the brakes didnt work!i would have been killed.its been a couple months now and no one has followed up at all.the snow will soon begin and i am scared to death to drive.please can some one help.
Has a hard brake pedal will not stop sometime the switch was replaced on early recall.
A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
2012 chevrolet cruze recalled for brake failure at low speed.it was allegedly repaired at bacharodt chevrolet, pompano beach, fl.subsequently, the brakes again failed and a crash resulted against a wall at low speed in my apartment parking lot.after complaint to gm was sent to auto nation chevrolet, delray beach fl and they determined that the recalled replacement sensor for the brakes was not put on correctly by bachrodt, and that they failed again and that caused the crash, no injuries.gm picked up cost of repair in full including body damage.
Our brakes goes very hard at times and you have to push hard as you can to get the car to stop. Took the car to my lacal dealership they test drove my car and said it was just fine and sent me on my way . I called gm and they said a dealer already looked at my car and told me the same thing . One week later a national recall on all 2011-2012 chevy cruze was issued for brake problems i spoke to the survive manager who said he would contact me when he knew about the recall , it's been two weeks without any calls from him. It was a new employee who test drove our car and now we feel unsafe driving it now .
The contact owns a 2012 chevrolet cruze. The contact stated that the vehicle was taken to the dealer twice for a failure in which the valve cover fractured and caused a leak. The dealer replaced the valve cover. Upon pressing the brake pedal, it sank to the floor. The vehicle was taken to the authorized dealer more than twice and they were not able to replicate or diagnose the failure. The contact was not included in nhtsa campaign number: 13v360000 (service brakes, hydraulic) but continued to experience the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 33,000.
From the beginning i had a recall for the oil pan a week after purchasing the car. There has been numeroustimes the heatinghad to be worked on and still not fixed. It stills smells like antifreeze when its on. The right brake cylinder went bad a few months after the purchased. The windshield sometimes whistles when you go down the highway at 65 mph. Now after my last oil change the other day, they said i need to take it back because there is a transmission leak. Not to mention where i got the car from, they act like they don't care to help fix the problem. Very frustrated!
When backing my daughters car out of our driveway, the brake pedal became hard and the car would not stop. There was a recall for her car for this exact same issue, but when i put the vin number in for her car, it was not included in the recall. I am afraid to let her drive the car due to this issue.
Driving chevrolet cruz(2012) and brakes failed causing to rear end another vehicle.certified auto mechanic examined and said failure of master cylinder.car was towed due to lack of brakes. Other driver filed a claim against my insurance and stated injury suffered. Thus occurred on interstate 460 w. Roanoke county va.
Upon backing down driveway, it was evident that brake booster pump pressure was lost. It took an extraordinary amount of physical effort to push the brake pedal adequately enough to get vehicle to stop.upon switching from reverse to drive, pedal pressure immediately returned to normal.we have not been notified that our 2012 chevrolet cruze eco is included in recent brake recall.
The car has had all recall work done for both issues however the vehicle is spewing oil again and even after the brakes have been replaced the vehicle does not stop when in reverse or moving slowly forward.chevy states that these issues are now myissue and and spends because recall work is only one year on the warranty.when backing out from a parking spot or driveway the vehicle does not stop when the brakes are pressed and oil leaks randomly. In 2015 as they made the reveal repair the vehicle caught fire, however they claimed to have repaired the issue.
Takata recallon or about july 2016 i noticed when i put my car in reverse i tried to brake and my car would stay in movement and require me to slam down on the brake pedal. Ever since the first time i noticed it, it has gotten worse. The brake pedal gets hard and my car keeps rolling when i'm in reverse and driving forward. It happens frequently but sometimes will go away. I thought it could be a result of my engine not reaching the right temperature but it has happened midway through my commutes. I've been told that there are no recalls for my car but i feel this is a huge safety problem, i tried to parallel park the other day and couldn't do it because my car kept rolling around. This has happened on city streets, i have not noticed it when im on the highway.
Around sunrise on a highway with an adult passenger the car lost all power instantly. The steering was heavy and the brakes had very little power. We was able to drift over to a safe area. The way this car performs with little braking effort it can cause some bad accidents in other enviroments such as mountains. The safety of the chevrolet cruze models needs to be improve.
When putting my 2012 chevy cruze into reverse to back up, the brakes do not seem to work properly - the car does not stop until i press on the brake very hard.this has been happening more often now then before - almost every time in car, making driving/parking backing out of parking lot, very unnerving.this is on level grade - not on a hill.i've also need on-line this was part of a major recall, but when contacted chevrolet hq, they said that this was not an issue for my vin.i'm sure they would change their mind just sitting in my car once. This should be corrected by chevrolet at no cost - and/or be part of the recall.
The contact owns a 2012 chevrolet cruze .the contact stated that whenever the brakes were engagedthe rear wheels emitted a loud noise. The vehicle was taken to the dealer. The technician verified the failure but was unable to provide a remedy. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 4,500 and the current mileage was 5,000.
My car has started to get hard to brake. Even going forward or reverse slowly the car does not want to brake. I try to brake and the car still slides forward or reverse. I sometimes have to pump the brake multiple time and it does not always help. I heard there was a recall for this issue but my car's vin is not apart of the recall with the same issue. I bleed the brakes and put new fluid and not much has really changed. I have a chevrolet cruze eco 1.4l, any help would be appreciated.
I own a 2012 chevrolet cruze ltz.i have owned the vehicle since it was new in march 2012.recently, the following problem has started to occur with some frequency.while backup up at approximately 5 mph, when the brakes are applied, the vehicle continues to roll.after pushing the pedal several times, the vehicle stopped.this has happened at least a dozen times over the past six weeks.the brakes function fine when driving forward.this problem usually occurs when the vehicle has been parked in a parking space for at least several minutes, or even longer such as overnight.today, i brought the vehicle back to the dealer.i was unable to repeat the braking problem.the service person said they would research any recent bulletins and call me back.
Brake assist, no brakes when backing up. This was recalled on almost 300,000 chevy cruzes but not all. Recall number 12213. My vehicle being one that was not included. I believe chevy needs to recall more than the 300,000.brakes work fine driving forward, but again no brakes in reverse. This is not ok! could definitely cause vehicle to crash. Not safe at all!
The contact owns a 2012 chevrolet cruze. While driving various low speeds, the brakes did not engage when the brake pedal was depressed. After several attempts, the brakes engaged when the contact removed her foot from the brake pedal. Highpoint auto in cadillac, michigan was made aware of the failure and stated that the vin was not included in an unknown recall for this issue. The dealer stated that the power vacuum assembly was the affected part. The contact stated that the dealer could not duplicate the failure on more than one occasion prior to discovering that the power vacuum assembly was faulty. The manufacturer was made aware of the issue and stated the vin did not qualify under the recall due to the date of manufacture, and because the vehicle exceeded the three year 36,000 mile warranty. The failure mileage was 79,000.
The contact owns a 2012 chevrolet cruze. The contact stated that while driving 15 mph, the driver attempted to decelerate but the brakes failed to respond and the driver crashed into a concrete mailbox. The driver sustained extensive injuriesto the back, arm and neck. The vehicle was destroyed. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was made aware of the problem. The vin was not available. The failure and current mileage was 15,000. Updated 06/17/14 ma
The contact owns a 2012 chevrolet cruze. While driving 10 mph, the brakes failed to stop the vehicle. The contact had to exert extra force to depress the brake pedal until the vehicle came to a complete stop. The vehicle was taken to bedard bros. Auto sales (391 s state rd, cheshire, ma 01225, (413) 743-0014) and was informed that the vehicle was serviced per nhtsa campaign number: 13v360000 (service brakes, hydraulic). The vehicle was repaired, but the failure recurred. The diagnosis was unknown. The manufacturer was notified of the failure. The failure mileage was approximately 118,000.
The contact owns a 2012 chevrolet cruise. The contact stated that while driving at various speeds, a loud squeaking noise was emitted from the vehicle when engaging the brake pedal. The vehicle was taken to an authorized dealer twice for the same problem. The technician duplicated the problem however, he was unable to provide a remedy repair. The manufacturer was notified of the defect and informed the contact that there was not a safety issue regarding the brakes. The approximate failure mileage was 9,500.
Exhibiting the rock hard brake issue that chevy issued recall 12213 and 12213a for, but my vin is not covered by the recall.
I was backing out of my garage and as i pushed on my brake pedal to slow down and maneuver out of the garage i realized the pedal would not go down and the car kept going in reverse with no way of stopping it!there was no give to the brake pedal at all, it was as if it was locked up. I rolled backward several feet while still pushing on the brake and eventually the pedal went down and the car stopped.this happened about a month ago, but i thought, at the time, i must have done something silly like hit the floorboard with my foot .i now realize this could be a real hazard to myself and others.i did have a recall on the brakes some months ago and i took my car into to have it done.this has happened twice since chevrolet fixed my recall.this is very concerning!!
I have to push harder on the brake pedal to brake on time or brake at all. To not rear end the vehicle in front of me and cause an accident.
The contact owns 2012 chevrolet cruze. The contact stated that while reversing from a drive way, the brakes failed to respond. The vehicle was taken to the dealer for diagnosis where it was stated that the brake booster needed to be replaced. The vehicle was repaired and the manufacturer was notified. The vin was not available. The approximate failure mileage was 50,000.
Tires light all the time, overheating all the time spend100 of dollar on anti-freeze coolantran in overflow tank spent over $769.00 0n people giving false report on what wrong withvehicle. I triedto file for bankrupty butwasn't successful due low income. Stop on city street.
The contact owns a 2012 chevrolet cruze. When the brake pedal was depressed, it traveled to the floorboard. The vehicle was not taken to be diagnosed or repaired. A local dealer was not contacted. The manufacturer was made aware of the failure. The approximate failure mileage was 40,000.
My teenage daughter drives this car. Along with a number of service issues and down time in the shop, it has been nothing short of a disappointment. She now has a braking issue that is consistent with the recall that was issued in october of 2013 (12213). She was driving the car at 15-20 mph and the brakes failed when depressed.she then had to push again, this time harder and barely missed a car in front of her, thus freaking her out completely. Now she will not drive this car again as she does not feel safe. We took the car into the dealer and without any secondary notice saying that the parts are available, they had them in house... Really?does this take a fatality for g.m to do the right thing and be on top of their business? updated 11/24/2014
The contact owns a 2012 chevrolet cruze. The contact stated that after shifting the vehicle into reverse, the brakes became inoperable. The vehicle was taken to the dealer where the vacuum pump was replaced. The current and failure mileages were 13,000.
We purchased the car for my daughter in 2012 and made the decision based on all of the safety features and supposedly waranties that were associated with this car, which she loved.we have had numerous recalls over the 4 years, but now the car is failing to brake when she is pressing the pedal and after she pumps it, it finally comes to a stop, but of course this is a safety issue for anyone.took it to our mechanic thinking maybe it was brake fluid, but then he found on this website the recall #12213 that gm had from 2013 describing this very issue.he suggested calling the dealership because it was under the recall and when i did, they are telling me it was already repaired on her car (which i am not sure i believe because we have had so many bad experiences with this dealer & recalls that i don't think it was ever repaired!)they tell me we will have to pay to repair the problem because it is no longer under the recall.i called gm to question why they wouldn't repair a "known" issue with the brakes and she tells me that the recall itself has already been closed down, so it must be something else wrong with the car!i guess they would rather have a crash on their hands then take responsibility because after reading this website, my daughter is not the only one having this issue.what terrible civic responsibility, customer service and blatant disregard for someone's life than to just ignore an obvious problem.i have already asked our mechanic to fix her brakes so that she is not involved in a crash, but this is an obvious issue and they have nothing to say.i feel like some of the others on this site, that i'm not even sure we got a notice on this issue or we fell through the cracks. Last usa car for us-they really don't care about customers!i can't put my child's life into their hands any longer.
Intermittent reduction or loss of brake assist. The loss of braking assistance requires extra pedal force and/or distance to bring the vehicle to a stop.
Recall bulletin 12213 performed april 2014 for brake vacuum micro switch.recalled part failed again august 2016. Vehicle has hard brake pedal upon cold start and sometimes when restarted after driving and warm. Vehicle becomes very hard to stop without warning and unsafe to drive. Dealer refused to replace part at no cost stating no additional recall exists and no warranty exists. It is unclear if this is the very start of a larger systemic problem with the actual design of these micro switches in this application. Gm part number 13460776 has become obsolete and part now comes as sub assembly with additional parts. This leads me to believe original design of micro switch was defective.
The contact owns a 2012 chevrolet cruze. The contact stated that an abnormal burning odor emitted from the vehicle and it overheated. In addition, when the accelerator pedal was depressed, the vehicle hesitated to respond and the brakes made an abnormal noise. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed that the thermostat and water pump needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
When coming to a stop you hear a squealing sound coming from the right passenger side tire, they say its not an issue but just a nuisance noise,, but as it keeps getting worse the brake is now not releasing when we try and go after coming to a stop. We have also notices it does this alot more on hotter days than it does on a cooler day, i know we are not the only one with this problem, i have found complaints about the same problems on theses sites http://www.cruzetalk.com/forum/34-1-4l-turbo/6326-brake-catching-sound.html and this one from chevy http://www.chevroletcruzeforum.com/index.php?/topic/1900-noise-from-suspension-when-braking/ please look into this problem before more people end up getting hurt or injured.
Tl-the contact owns a 2012 chevrolet cruze. The contact received a recall notification for nhtsa campaign id number: 13v360000 (service brakes, hydraulic) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The vin wasnot available. The contact had not experienced a failure.djr
The contact owns a 2012 chevrolet cruze. The contact stated that whenever the brakes were engaged it would make a loud grinding noise. The vehicle was taken to a dealer for inspection who refused to repair the vehicle since the manufacturer did not authorize them to do so. The vehicle was not repaired. The manufacturer was made aware of the failure who stated that they were looking into the problem. The failure mileage was 800.
The vehicle was in motion going 55 mph on the turnpike and traffic ahead was slowing down. The brake was applied and it failed to work. My son, the driver, pushed the brake again and it still was not braking. Out of desperation, he pushed the brake as far as it could go and the vehicle swerved toward the median. He turned the steering wheel and then it swerved toward the shoulder. This action made the vehicle slow down, but the brakes still did not work.there were no other vehicles involved, but he was very close to crashing into another vehicle.i checked to see if there were any recalls or safety issues for the 2012 chevrolet cruze. There was one recall that described what he experienced, but the recall was not for the engine type of my cruze. It was bulletin #12213-brake vacuum micro switch. He has an appointment with the chevrolet dealer to check out the vehicle. By the way, the vehicle passed state inspection less than a month ago. Frankly, i am afraid to have him drive the vehicle.
Similar issue to the previous brake recall to which repair was completed onthis vehicle months prior to these incidents. The brake peddle on the car would become much harder than anticipated multiple times, mostly when first starting the vehicle or reversing from a parking spot, had several near miss accidents at low speeds, over the course of several months.the dealership claimed that it had nothing to do with the recall that replaced the microswitch in the power brake vacuum pipe assembly.rather they replaced the brake vacuum boost hose assembly, claiming that was where the problem originated from and had nothing at all to do with the microswitch even though the recall was for very similar problem.
Cold start and back up or going forward, brake locks and car just rolls. Took it to the dealer (huffines chevrolet in plano texas) and dealer said they would have it ready in two days. After a week without the car, the service advisor explain the part was not available anywhere and the factory would not push out more of the brake vacuum parts until october. In the meantime, my car with 19k is sitting under the hot texas sun at the dealer (most likely ruining its leather interior) and the dealer has no other information and they "wish they could do more."i would not recommend anyone to buy a chevy cruze until this problem is clear. The dealer also said they have not heard about this ever before and looking in this website there are four more cases. Not truthful! gmc needs to resolve or recall!
The contact owns a 2012 chevrolet cruze. When the brake pedal was depressed at a red light, the vehicle continued to move forward without warning. The vehicle was not diagnosed or repaired. The contact mentioned that the vehicle was previously serviced per nhtsa campaign number: 13v360000 (service brakes, hydraulic). The manufacturer was not notified of the failure. The failure mileage was 48,000.
Last night my wife and i (who is 9 months pregnant) got into our 2012 chevy cruze and went to back out of the parking lot. When backing out the car started shaking really weird as i released my foot off the brake pedal. I released full and continued to backup as i didn't know what was going on. When i went to apply the brakes again i pushed the brake pedal down all the way and the car barely stopped. Luckily i was able to pull the emergency brake intime before hitting the multiple cars behind my vehicle.i put the car in drive and pulled forward into the parking spot and as i went to stop again it was the same issue. The car would not fully stop no matter how hard i pushed down on the brake pedal. Luckily, i was the one driving and we weren't up to highway speeds yet or it could've resulted in the death of multiple people.
As i'm driving in the city of atlanta georgia my car chevy cruze 2012 has many issues as the car being in motion as i press the brakes to come to a stop the brakes pressure gets and do not stop i found out did i have to tap on the gas again and then press the brake to get it to comply sort of scary almost causing a wreck every time
The contact owns a 2012 chevrolet cruze. While driving 4 mph, the cruise control seized and the vehicle continued to accelerate. The contact stated that the failure also occurred while the vehicle was in reverse. In order to stop the vehicle, extreme pressure had to be applied to the brake pedal. The failure occurred several years ago and was taken to riley chevrolet buick gmc (2033 christy dr., jefferson city, mo 65101). The vehicle was diagnosed and repaired, but the specifics were not provided. The failure recurred and the vehicle was taken back to the same dealer where it was diagnosed with a brake micro vacuum switch failure. The vehicle was not repaired. The manufacturer stated that the vehicle was not included in a recall for the failure. The failure mileage was 34,000.
While parallel parking on a city street, brakes became unresponsive and i almost hit another car.i have had to have the brake booster pump replaced twice in two years and now it needs to be replaced again but dealer won't acknowledge that there is a known issue and because it is not involved in a recall, why i do not know, i must pay out of pocket.3 booster pumps in 2 years but no recall???
Brakes will occasionally not respond to normal pressure when stepping on the brake pedal.i notice that the issue happens sporadically, whether i am on the freeway or surface streets.there seems to be pressure built up and i have to step a lot harder on the brake pedal.i know from looking up forums that there was a recall on the 2012 automatic cruze, but mine is a 6 speed manual. I know the recall was for a microswitch on the brake vacuum booster.the nhtsa recall number is 13v360000. I am worried for my families safety seeing that i have 2 teenage sons, my wife and i who are able to drive the car.
Complete loss of braking assist on 6/20/2017.time: approx. 10 am.weather conditions: sunny, 80 deg f. Speed: under 5mph.while maneuvering out of a tight parking place (reverse then forward), the car had a sudden complete loss of braking assist.this required a very high amount of force to stop the vehicle.at first, i thought the engine had died.however, it had not. After reversing to complete the maneuver, the brake assist returned to normal.
The contact owns a 2012 chevrolet cruze. The contact stated that nhtsa campaign number: 13v360000 (service brakes, hydraulic) had surpassed a reasonable time for repair. The manufacturer was contacted and stated that the part was not available for repair. The contact stated that additional force had to be applied to the brakes in order to stop the vehicle. The vehicle was not repaired. The approximate failure mileage was 40,000.
The contact owns a 2012 chevrolet cruze. The contact stated that vehicle was serviced per a manufacturer voluntary emission recall: 14801 (engine) to reprogram the engine control module. After the vehicle was repaired at john donoghue automotive (363 vinson blvd, whiteville, nc 28472 (910) 642-2400), the brake pedal became difficult to depress. The contact stated that the vehicle was taken back to the dealer for diagnostic testing and was serviced per a manufacturer recall: 12213 (brakes) where the brake vacuum micro switch was replaced. However, the brake failure recurred several months later. The vehicle was then taken back to john donoghue automotive, but the failure could not be duplicated. Recently, driving 35 mph, the temperature gauge on the instrument panel increased while the air conditioner was turned on. When the air conditioner was turned off, the temperature gauge decreased. The contact also stated that the fan would remain on for several minutes after the vehicle was turned off. The contact stated that the manufacturer was made aware of the failures and advised the contact to take the vehicle to a dealer for diagnostic testing. Due to the diagnostic fees, the vehicle had not been diagnosed or repaired. The dealer was not contacted for the recent failure. The failure mileage was 57,395....updated 10/19/17
The brake pedal travels too far before the brakes engage. I took it to jim bishop chevrolet service department. They told me there was nothing wrong with the brakes. I think chevrolet is hiding the fact there is an issue. I see a lot of other people complain about the brakes on cruzetalk.com. My wife does not feel safe driving the car. It only has 1100 miles on the car. I am going to trade the car in next month. I don't feel safe. Too bad, i will give the problem to someone else. I guess that is the chevrolet way.
Brake abs and traction control shows on the dash board display and when i checked it with service they found no odb2 or any service issue?
I been having trouble with my brakes 6 mths into having the car. I notice it makes a lot of noise and now when i let up on them, it makes the front of my car pop up.
I was backing out of my driveway into a street and had no brakes. I pushed the pedal to the floor and nothing, car kept rolling. Another incident i was waiting in a drive through and my brake pedal went all the way to the floor while the car was not moving. I feel that this is a serious safety issue.
The contact owns a 2012 chevrolet cruze. While driving various speeds, the brake pedal stiffened and the vehicle would not stop when prompted. In addition, when the accelerator pedal was depressed, the vehicle would not accelerate. The vehicle was diagnosed as having a faulty electronic brake assist. The manufacturer was not made aware of the failure. The failure mileage was 73,000.
While driving the power steering shuts off, radio blinks on and off, and the brakes get spongy making it hard to drive and stop. I have had it in the shop and the mechanics were unable to find an problem.
This is the second incident (march 2014 & february 3, 2015 resulting in the loss of the power/control while operating the vehicle, both incidents were terrifying.i purchased my certified used chevy cruze in february 2014.in march/april 2014 immediately after startup (traveling under 10 mph / approx. 60,000 miles) the car began experiencing electrical issue; the displays on the dash would flash intermittently followed bywarning lights (power steering, brakes, traction control etc.) and a complete loss of power to my car while driving, no steering, no brakes etc.i filed a complaint in 2014 (nhtsa - no. 10574169 #14311:special coverage adjustment negative battery cable loose.i immediately brought my car into the dealership for servicing. Ultimately, the positive and negative battery terminals were replaced and the service was covered under warranty.yesterday, february 3, 2015, i experienced a similar incident.shortly after starting my car (traveling 5mph / approx. 84,000 miles) the car began to shake violently, the check engine light turned on and again the car began experiencing similar power loss to my car while driving. My car was towed to the dealership and the cause was again identified as a negative battery terminal, a bad intake/gasket leaking and a small engine oil seep.these are some of the same issues identified with the initial incident in 2014 when these parts were replaced.this is a terrifying scenario and to have the same issues occur in such a short time period after the parts were replaced is not comforting and leaves me with fear that this could occur again, i do not want to continue to take chances with the safety of this vehicle. I hope this is taken seriously and resolved to avoid this from continuing to happen to myself and others in the same situation and to hopefully avoid this from turning into a serious and/or deadly situation.
I was driving to my parents house and was at a place where i had to turn so i turned and my steering wheel locked up and i almost hit someone because my steering wheel wouldn't turn. This has happened several times and every time stability track pops up on my screen and my radio flickers on and off and my blinker doesn't make a sound when this happens. Now my brakes are starting to act up too when i press the brakes sometimes it rocks back and fourth while i'm stopped also the car makes a funny noise while in park.
The contact owns a 2012 chevrolet cruze. While driving at various speeds, the brakes malfunctioned and the brake pedal could not be depressed to stop the vehicle. The failure occurred on several different occasions, at multiple speeds, in both drive and reverse, and with the cruise control activated and deactivated. The cause of the failure was not diagnosed. The manufacturer was notified of the failure. The vin was not included in nhtsa campaign number: 13v36000 (service brakes), although the vehicle experienced the same failure listed in the recall. The failure mileage was 95,000.
When the temperature drops below 20 degrees f my abs and traction control lights come on constantly and it says service abs system and service stabilitrak system. Whenever this occurs my left rear e-brake locks up as though it is frozen. This has caused me to slide off the road multiple times.
Car was recalled for replacement of vacuum pipe assemble micro switch,it was replace but starting to have problems again. The dealersays they will not replace again, i afraid my brakes will fail.
When putting car into reverse on level ground to back up, brakes do not work properly and hardly stops car, very unnerving. Dealer could not find the problem, happens randomly. Have had this occur several times now. Have 18k miles.
Chevrolet cruze recallmy 2012 chevrolet cruze was recalled twice, once of overheating while driving, and once for brake failure when crawling, such a parking.the dealership tried to fix these problems, but the brakes still fail, and now the uses 1 quart every week.the brake failure recently reoccurred when my spouse was parking and she hit a wall and damages the car.the dealer has since told me they do not know why the car is consuming oil, so i have elevated the issue to gmi think that the ntsb has to further monitor this problem to ascertain why the recalled items are still failing.
When i use the brakes and the air is on the car will not stop like it should. It keeps moving. I looked this up and it shows there is a recall on the brake booster vacuum pipe but because my vin number doesn't match what you have predetermined that will have faulty parts chevy says my car doesn't have a recall. How exactly do you predict what cars will have faulty parts?
On or about june 13, 2013, i was parking my car in my space at the apartment complex i live in. I pushed on the brakes and the car went up and over the grass and into the support structure that holds up the awning at our clubhouse. The mileage listed is approximate, as i currently don't have the paperwork from howe collision at hand.i have a $500.00 deductible with my insurer, aaa michigan. There was no police report taken.the damage to my vehicle was repaired by howe collision in plymouth.i picked up my car on june 24, 2013.the car has a 1.8l ecotec with dohc 4-cylinder engine.it also has a 6-speed automatic transmission.it has stabilitrak-stability control, with traction control.the brakes are 4-wheel anti-lock, front disks, rear drums. My vehicle was manufactured in lordstown, ohio. I read an article in the jackson citizen regarding a defect in the brake assist function that had been linked to 27 accidents.gm announced the friday before that it was aware of the 27 crashes, but stated there were no injuries.the cars involved are 2011-2012 1.4l engines that were built in lordstown.gm said for owners to take their car to the dealer where it was purchased, (mine is a lease), for repair of thebroken part. My dealer, [xxx] in plymouth said they didn't know anything about it.my niece, whose email i am using, called and spoke to the service department. The service department said they had no official notice from gm and that not all 2011 and 2012 cruze's were involved in the recall. He also told her that i would get a notification in the mail, which to date, i have not gotten.if you need any other information you can call me at the number listed or email my niece, [xxx], at the email listed below. Thank you for your time.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Received a recall in october 2013 (recall 12213).parts are still not available as of march 2014.
The contact owns a 2012 chevrolet cruze. The contact stated that that while at an independent mechanic for routine repairs, the mechanic diagnosed that there was oil leaking from the turbo into the intake hose and the turbo needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to a dealer who diagnosed that the cam cover assembly needed to be replaced. The vehicle was repaired; however, the failure recurred. In addition, while driving at 10 mph, the brake pedal was depressed but the vehicle failed to stop. The contact had to apply force to the brake pedal in order to get the vehicle to stop, however, the contact crashed into the rear of another vehicle. There were no injuries and a police report was not filed. The manufacturer was notified of the failure. The contact was aware of nhtsa campaign number: 13v360000 (service brakes, hydraulic), however, the vin was not included. The failure mileage was 88,000.
Started to have noise. Ask mechanic to check what is it. Turned out it is vacuum pump for the brake system. Looked up information and this issue is under thecampaign #13v360000. Contacted local gm dealership asking can they fix it at no cost. They refused because this recall does not listed under my vin. Why i should pay for recall issue and other owner do not.
The contact owns a 2012 chevrolet cruze. While driving various speeds and attempting to stop the vehicle, the contact had to apply extra force to the brake pedal. Also, the check engine warning indicator illuminated. The contact took the vehicle to auto zone who found failure codes for the ecm and brakes. The dealer was contacted at 319-393-3300 and stated that the vehicle was not included in a recall. The dealer informed the contact that the vehicle needed to be brought in to be diagnosed. The dealer also stated that even though the vehicle experienced the failures in a recall ,it did not mean her vehicle was included in the recall. The vehicle was not included in nhtsa campaign number: 13v360000 (service brakes, hydraulic). The vehicle was not diagnosed due to the diagnostic fee. The manufacturer was made aware of the failure and confirmed that there was no recall under the vin, and that a manager would contact her back. No further assistance was provided. The failure mileage was approximately 80,600.
Loss of brake assist at start up.occured (4) times after recall #12213 was performed by dealer.
While driving on the highway, at a safe and reasonable distance from the vehicle in front of me, the vehicle in front of me braked. I stepped on my brakes, and my vehicle did not stop properly.i pressed on my brakes firmly and my vehicle continued not to brake/slow properly and my vehicle continued going forward. The vehicle in front of my stopped and my car continued to go forward, crashing into the back end of the vehicle in front of me. I pressed on my brakes and they didn't work. I was able to turn my vehicle towards the left trying to avoid crashing into the vehicle in front of me. I was able to turn my vehicle left and avoid crashing head on, but encountered severe front end damage to the right passenger side of my vehicle. All i can say is, my brakes did not work properly. I pressed on them and my vehicle did not stop like it normally does. (this vehicle is my mother's car. I have driven it in the past and brakes worked fine)
My brakes want go down and i need a brakes booster master cylinder is there anything y'all can help me with i'm on disability and can't afford to fix
The contact owns a 2012 chevrolet cruze. While coming to a stop at a traffic light, the brake pedal was depressed and failed to respond. The contact crashed into the rear of another vehicle. The air bags did not deploy. There were no injuries and a police report was not filed. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 37,292.
Car shuts down and it can not be restarted,(no dome light, no on start) no power anywhere..can't get keys out of ignition,going down the road, steering service light come on and off, radio display shuts down and restarts, gauges turn on and off..dealership has replaced battery, generator and it is still doing the same thing.currently at dealership again.!....updated 07/31/14 it was determined the ground wire on the battery was broke. Which caused the vehicle to stall, shutting down all the gauges. There have been no problems, since it was replaced. Updated 09/23/14
The contact owns a 2012 chevrolet cruze.the contact stated that while driving approximately 5 mph, the brakes failed.the vehicle did not stop when the brake pedal was fully applied, causing the contact to crash into the rear of another vehicle.there were no injuries and a police report was not filed of the incident.the vehicle was taken to the dealer but no diagnoses was provided. The contact referenced nhtsa campaign id number 13v36000(service brakes, hydraulic) but did not confirm if the vehicle was included in the recall.this failure persisted intermittently over a period of one year.the manufacturer was notified of the failure.the approximate failure mileage was 19,000. Updated 8/19/14the consumer stated the vehicle's trunk exterior manual latch would not open the trunk and the steering wheel air bag is on recall. While driving, the vehicle would hesitate and lurch.updated 08/28/2014
Almost every time i start my car and turn on the ac and then put my car in forward/reverse i have no brake assistance at all. It will also do this while sitting in a drive through for fast food as well. It has only occurred after first start up with ac running and after coming to a complete stop at a light, stop sign, drive through etc. With ac running. It started doing this approximately 3 months after i purchased in 2015 and has happened more frequently since then.
The brake lights would randomly come on and stay on when car was off and sitting still.i replaced the brake pedal position sensor and it seemed to stop.now, the brake pedal doesn't come back up all of the way after applying the brakes.this keeps the brake light on and the brakes slightly applied.the only way to get it all the way up is to pull it from behind with your foot.this seems to be part of the brake pushrod and brake assist issue they are having, but haven't done a recall.
The contact owned a 2012 chevrolet cruze. While driving approximately 15 mph, the vehicle experienced a loss of power braking. As a result, the vehicle veered off the road and crashed into a fence. The air bags did not deploy. The failure occurred without warning. A police report was filed. The vehicle was towed to the contact's residence then to a salvage yard. The vehicle was deemed destroyed. There were no injuries. The manufacturer was notified of the failure. The contact referenced nhtsa campaign numbers: 13v360000 (service brakes, hydraulic) and 14v300000 (air bags); however, the vin was not included. The failure mileage was approximately 51,568.
I just started backing out of a parking spot at the grocery store, and when i went to hit the brakes, the brake pedal hardly moved and the car kept rolling. I applied extreme pressure to the brake pedal becausei almost hit another parked car. It eventually came to a stop just inches from the other car. Then when i left the parking lot i proceeded to the traffic light, which was red at the time, i applied the brake, and it did the same thing! i almost rear-ended the car in front of me! i finally got the car home, but i kept great distances between our car and the cars in front of me. Luckily it didn't happen again, and i made it home safe! later in the day, i tested the brakes again, by backing out of the garage, and it happened again! makes me very nervous! this car is going to the gm dealer to get fixed! hopefully i don't have an accident on my way there! gm needs to do a recall to fix this problem before someone gets hurt or killed!!!
The contact owns a 2012 chevrolet cruze. The contact stated while driving in reverse, the brake pedal was applied but it failed to respond. The contact called a local dealer: north branch chevroletlocated at 38420 tanger dr north branch mn 55056. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and opened case # 8-316800 but did not offer any further assistance. The failure mileage was unknown.
After car ran, then parked and turned off, then started up again the power brakes failed for approximately 60 seconds.in my opinion the car was warm/hot, the weather was warm/hot, and the temperature affected the power brake system when started in the heat.having the a/c on may have robbed some power as well.problem is now more frequent during warm weather, to the point i am concerned about my safety and the safety of any other driver who may not be aware of the issue.
My brakes keep going "hard" and not functioning properly. About a year ago i had my master cylander, brake booster, microswitch in the brake vacuum line, maf sensor and air intake hose replaced because the mechanic said those were the issues, i went 2 weeks without my vehicle, including breaking down for multiple days out of state. Now here i am with the same issues. Before i had them replaced i was told that the microswitch in the brake system was already recalled and replaced. But since then it has failed again. I was told by chevy that they only do the recall once, but if they are replacing it with a faulty part shouldn't that be recalled again? i have two toddlers in my vehicle regularly and losing the power brakes could end very bad. The power brakes fail almost every day, usually the first time i hit the brakes after starting to vehicle. Witch make me think that its going to completely fail again soon.
The contact owns a 2012 chevrolet cruze. The contact stated while reversing the vehicle, extra effort was needed to stop the vehicle. The contact stated that there was no warning light illuminated. The vehicle was not taken to a local dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to nhtsa campaign number: 13v360000 (service brakes, hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 110,250.
Coolant odor in passenger compartment from day one. Water pump replaced twice in the previous 8 months. Still leaks coolant. Vehicle is unsafe because you never know when or where you will become disabled and need to be towed ie: highway location, night, bad neighborhood etc. . my wife no longer wants to drive this vehicle. Also have had the braking recall done twice now, so far so good, but for how long?
The contact owns a 2012 chevrolet cruze. The contact stated that while reversing from a driveway, the brakes failed to respond without warning. The contact stated that additional force was applied to the brake pedal in order to stop the vehicle. The failure recurred intermittently. The vehicle was taken to a dealer twice however, the failure was unable to be duplicated. The manufacturer was notified of the failure, who informed the contact that the vehicle was not included in nhtsa campaign id number: 13v360000 (service brakes, hydraulic). The vehicle was not repaired. The approximate failure mileage was 10,000 and the current mileage was 25,000.updated 11/13/13*lj
The contact owns a 2012 chevrolet cruze. The contact stated while driving approximately 10 mph, while depressing the brake pedal, the vehicle failed to stop. The contact had to pump the brake pedal several times before the vehicle stopped. The contact stated no warning light was illuminated. Upon investigation, the contact associated the failure with nhtsa campaign number: 13v360000 (service brakes, hydraulic) however, the vin was not included. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 95,000.
There is a small of antifreeze in my car that has been making me sick since three months after i purchased car and gm or the dealer has no way of fixing it doing all kinds of other things and telling me that they cant smell it.also i have been having brake problems as well and finally on feb 1, 2014 they decided to replaced brakes and rotors on my car.
The contact owns a 2012 chevrolet cruze. The contact stated that while driving 15 mph, the driver attempted to decelerate but the brakes failed to respond and the driver crashed into a concrete mailbox. The driver sustained extensive injuriesto the back, arm and neck. The vehicle was destroyed. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was made aware of the problem. The vin was not available. The failure and current mileage was 15,000. Updated 06/17/14 ma
2012 chevrolet cruze.consumer writes in regards to vehicle brake failure.on november 13, 2013, the consumer merged into to stop and go traffic. Shortly after merging, another motorist applied his/her brakes. The consumer applied pressure to the brake, but nothing happened. There was no catch, no grinding,and no deceleration as the brake was applied. Consequently, the consumer rear ended the vehicle in front of her. The consumer stated the brakes failed to engage. However, no problem was found and according to the black box in the vehicle, the brakes were operational at the time of the accident. The consumer received a recall notice, a month before the accident. However, the parts were not available.
The contact owns a 2012 chevrolet cruze. While driving at unknown speeds, the brake pedal was applied, but failed to respond. As a result, the vehicle continued to move forward. The emergency brake also failed to stop the vehicle. The contact had to pump the brake pedal to stop the vehicle. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who informed the contact that the motor switch and power brake vacuum system needed to be replaced. The vehicle was not repaired. The contact called a local dealer (roger dean chevrolet, 101 sw pine island rd, cape coral, fl 33991, (239) 574-3326) and was informed that the vehicle was repaired per nhtsa campaign number: 13v360000 (service brakes, hydraulic)in 2014 at 9,000 miles. The manufacturer was notified and did not assist. The failure mileage was 42,300.
Electrical issues that include loss of power steering while driving: warning indicators would flash on and off, such as "service stabilitrak", "service power steering" and "service abs", while driving.radio began shutting on and off while driving. When the display & radio shuts off, even the blinker wouldn't make a sound. What i find alarming is during these episodes, the power steering actually fails for a short period of time. On a 20 minute drive, i experienced 4 failures and the above electrical issues happening non-stop for the duration of the trip. A day later, as a test, i drove my car around my neighborhood (less than a 1 minute drive) and experienced all the same issues, including loss of power steering...i have scheduled service with a dealer...a search on the internet shows an alarming number of chevy cruze owner with this issue, which points to manufacturing or design defect and not wear & tear...loss of power steering while in motion would seem to be a safety issue and should be addressed.....updated 07/31/14
As i drive down the road my stability trak light comes on and my radio turns on and off.now my power steering goes out and my car won't always start.i've taken it in 3 times to have these issues fixed and nobody can seem to figure out what is wrong.i've been left stranded with my 3 year old son because my car wont start.i've only had this car 2 months and it is by far the worst car i have ever had.
Up to this point high praise for the cruze in general but i recently noticed my 2012 chevy cruze eco has begun to have steering issues. This began at around 16000 miles and began sometime after the oil pan recall work was done at the dealer . (but approximately 6000 miles after that so i can't definitely attribute it to that). Tire rotation was recently performed at the dealer as well.the car has a slight pull in one direction and when the steering is corrected there is a perceptible "jerk" to the other direction.similar to a steering wheel position sensor symptom i had on an older vehicle.feels like the power steering "skips"or has a dead spot.l looked this up before taking it to the dealer and saw many others had a similarissue so i thought i'd file a comment.
On the first occurrence the lights on the radio display began to flicker and then all electrical power to the dashboard. The electrical came back on and the dash display depicted the warning message check stabilitrak.i took it to the dealership where i purchased the car and they said that high voltage codes c0800, 07 and high voltage history showed up on the scope and there were no issues. The second time the lights on the radio display began to flicker and then all electrical power to the dashboard, airbags and the electrically assisted power steering went out, while on a very steep mountain road and i had no control over the vehicle. The electrical came back on and the dash display depicted the warning message check stabilitrak.i took it to a different dealership and the dash flickering occurred with the service person in the car driving but nothing showed up when the mechanic was trying to fix it so they said there was nothing they could do.two days later while my daughter was driving she lost power steering and the same issues with the dash and was involved in an accident, thank god her baby was not in the car.please help!....updated 07/31/14
Electrical issues that include loss of power steering while driving: warning indicators would flash on and off, such as "service stabilitrack", "service power steering" and "service abs", while driving. Radio began shutting on and off while driving. When the display & radio shuts off, even the blinker wouldn't make a sound. What i find alarming is during these episodes, the power steering actually fails for a short period of time. On a 20 minute drive, i experienced 4 failures and the above electrical issues happening non-stop for the duration of the trip. A day later, as a test, i drove my car around my neighborhood (less than a 1 minute drive) and experienced all the same issues, including loss of power steering. I have scheduled service with a dealer. A search on the internet shows an alarming number of chevy cruze owner with this issue, which points to manufacturing or design defect and not wear & tear. Loss of power steering while in motion would seem to be a safety issue and should be addressed.
On my way to work february 22 i had notice a strong burning smell and just assumed it was from something outside. So i just ignored it and continued my drive. Once i got to work i noticed that there was some light smoke coming from under my hood so i lifted it and checked to see if anything looked strange but i didn't notice anything. So i continue to drive for a few more days becoming accustomed to the smell and smoke. Mind you i check all my fluids once a week because i do alot of long distance driving. After about 6-8 days of driving to my new job the smoke started getting thicker and more white and i started to notice that my oil level was dropping. So i bought some to keep in my car so i didn't run it dry. But i had to keep driving it to work because i needed to have a paycheck coming in. I had been off work for about 3 months due to the pandemic and couldn't afford to bring it to a mechanic until my first pay day. Well needless to say as i pulled up to my house on the 8th (two days before my visit to the mechanic) i noticed the smoke was mucx more intense then it was before so i lifted the hood and saw flames. So i closed the hood and grabbed some baking soda from my house and poured it over the flames. My neighbor saw what had happened and came over to see what was happening and noticed where the oil was coming from and said he could patch it temporarily so i can make it to the mechanic. But i am not willing to take the risk. Also about a month ago i noticed that there was a noise coming from my front wheels as i was driving and the vehicle started pulling to the driver's side.
On a straight away the vehicle will drift and when you make a correction the steering wheel catches or sticks.the first time it happened in february 2014 it was discovered that the power steering gear was defective and was replaced under the 36,000 mile warranty.it has failed again on 11-10-14 for the same issue and part at 51,000 miles and is currently being replaced by the dealership at my cost of $1,348.00. On a snow covered road this vehicle would be uncontrollable and could cause a serious crash.it may also mimic an over correction due to the sudden jerk of the front wheels. If this would or has occurred to other owners, no one would suspect the power steering gear because it would be damaged in the crash.
Steering binds/sticks at speeds above 45 mph when driving on a straight road. Addition effort is required to adjust steering when this occurs. This could lead to an accident since additional effort is required to change steering direction and could result in over correction.dealer replaced steering gear assembly but the problem returned after about 5,000 miles.
Purchased the car on 28 april 2014 from knox ford in radcliff, ky. Noticed a faint burning smell. Was advised that i rode the clutch during the test drive. Had the car checked out and was advised it was good to go. The car was delivered on 30 april. It was finally driven on 5 monday 2014 down to fort campbell, ky. At that point the car reeked of burning ceramic and the power steering locked up completely.after resting it for a few minutes and restating the car, it reengaged. Contacted dealer and was advised to go to local chevy dealer for assessment. Chevy dealer advised that the power steering module was reading that it was out of center and disengaging. Was also advised that a part of the clutch assembly had been replaced a few thousand miles previously and seemed to be rubbing incorrectly. Knox ford advised me to return the car to their dealership (120 miles away) and they would work on the car. Upon leaving the other dealership, the power steering locked up again and didn't reengage. Drove the car 120 miles without power steering and returned to knox ford to have them take to to a chevy dealership. The power steering module was replaced and the car aligned. The chevy dealer couldn't find an issue with the clutch. Reclaimed the car on 16 may 2014 and drove the car back down to fort campbell today 19 may 2014. Once again, the burning smell has returned. Not as strong but it's still there.
I got my car in march & absolutely loved it! for the first few months i had no problems. Then i started to notice the radio flickering on and off while driving for no reason, which eventually led to the radio flickering continuously after using blinkers &windows. "service stabilitrak" flashes on the display often but very quickly and goes off. Doesn't occur every time i drive, but it does it more times than not. Now the radio will flicker and i will occasionally lose cruise control and power steering. I also have no blinkers/radio when this happens. It usually only happens briefly and will return to normal soon after, but it continues to do it off and on until i park. I have also noticed this occurring when i shift gears to park. Most recently i went to start my car and it just clicked and wouldn't start. I got it to start and it said "service anti theft deterrent," then changed to "service power steering" just as i lost power steering while driving. "service stabilitrak quickly flashed next all while i lost blinkers, power steering, and radio. I parked, turned my car off and restarted it and it was just fine. It has been to the chevy dealer multiple times but they cannot get a code to read because they can't get the radio to flicker, etc because it only happens every so often but when it does happen it is scary!so there is nothing they can do to fix it. Please look into it as i do not feel safe driving. This has been going on for 2 months now and i do not feel like this car is reliable which is the reason i bought it! there has to be something that can be done as i have read several complaints that are extremely similar to mine! i also have come to the conclusion that the problems are going to continue to worsen after reading the other complaints.it is a major problem. Please don't wait until something tragic happens before something is done about this! please![xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I was driving down the interstate and the steering locked up and the power steering warning light came on. I pulled onto the side of the interstate, put my hazards on and turned the car off. After calling for assistance i was told i could drive to the nearest auto repair. I turned the car on and driving was like pushing the car down the road and steering was dangerously difficult. I got to the repair shop turned off the car asked for assistance. When mechanic turned the car on light was off and power steering had been restored. He could not explain the glitch that caused the problem and suggested i contact my dealership.
Recall 14311 but dealer does not do anything about it,my car have done this few times already but last couple of times it was really scary because i lost total control over the vehicle including steering and braking the car just show a sing on the dash and radio goes of as well as the rest of the vehicle electrical parts, almost causing a crash due to this issue, i was driving about 35mph and 40mph when this happen, also i notice the it happens when i use my turn signals and when i press up or down on the windows
Recently, car radio has been flickering on and off, along with service notifications of stabili trac, traction control.chevy dealer notified, serviced car, found nothing and has no explanation.today, stopped at a corner to make a right hand turn.as i was accelerating at approx 2-3 mph around the corner, then steering was lost and could not turn the corner.lost all control of car.very fortunate there was no damage or injury to anything or anyone.scary incident that could of had a worse outcome.
When trying to start my car it sounds like wants to turn over but it does't ,everything reset on my dashboard,after waiting for a while it starts back up
Purchased used 2012 cruze from local chevy dealer.steering has no free play in the steering wheel, causing constant back and forth corrections and swerving in lane especially at high way speeds.got pulled over by police thinking i was drunk.also takes a lot of effort to keep the car centered down the lane, and if you stop focusing on the steering for even a second the car is swerving out of the lane.congratulations to chevy for producing such a fine product. Apparently they never thought to drive the prototype to see if the stupid thing works.duhhhh thank you.
Our 2012 chevy cruze started with the radio turning "off" and "on" on its own the month after we bought the car. A month later it happened again as well as left my wife stranded at a store. Car didn't want to turn on. I figured it may have been a bad battery. Before i could even "jump" the vehicle, the car got all power back on with no problem. The 3rd time radio turned off and onits own and then shut down completely with no power to vehicle at the same store near my wife's work. I noticed nothing electrical worked in the car, like hazard lights, brake lights, and anything that should have 12 volt constant power. I now carry a multimeter in the car. On a 400 mile drive on the highway i experience the radio issue as well as "stabilitrac", and many other malfunction lights displaying on and off on my dash while driving 75 mph. I even recorded this while driving. My family and i were on vacation and while driving i lost power steering then the car shut down and left us stranded with no power again. Wait about 10 to 15 minutes, the car will return back to normal like nothing happened. Took it straight to the dealer right at that moment and they couldn't duplicate the problems. Returned home from vacation and it all happened again in traffic while driving. My wife and kids were in the car. I called for a tow truck and towed it to the chevy dealership in town. I left it with them for 4 days and they still couldn't find anything wrong with the car. This car still continues to turn off to this day and i've only had the car for 6 month now. I won't let my family in this car. I have also experienced the door locks, lock and unlock on its own and the wipers activated on there own. Not sure whether it could be a bad ecu, bcm, electrical harness, fuse boxes. The ecu was reprogrammed at the 2000 miles for an unknown reason. Wish i had bought a different car instead of this lemon.
I purchased a used chevy cruze, previous rental, from the chevy dealer about a month ago. Within the past week i began to have intermittent electrical issues, which started with the radio panel light flashing on and off and the radio would also turn off for several mins at a time.today the electrical problems progressed greatly, impacting the power stealing and i lost power steering completely while driving. In addition,multiple warning signals began to flash: power steering, stabilink, brakes and security traction control.this happened while driving, thankfully i was going at a very low speed otherwise this could have been a potential serious and dangerous situation as i briefly lost control of the car and almost crashed at 10mph (or less.)thankfully i was already on my way to the dealer (1 miles away) for an appointment for servicing that i had previously scheduled due to this issue. Once i got to the dealer they were able to see the issues first hand. I turned off the car and then this car completely died. I left the car at the dealer and hope this issue is resolved and the car is safe to drive.honesty, i am very nervous to drive the car in fear that the car is unsafe and these issues will continue.
The contact owns a 2012 chevrolet cruze. The contact stated that the vehicle was repaired under nhtsa campaign id number 12v288000 (engine and engine cooling). After the repairs were completed, the contact noticed that the power steering harness had been chewed and felt that the engine was no longer protected since the engine cover was removed. The vehicle was taken to the dealer where the contact was informed that the power steering harness needed to be replaced. The vehicle was repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 2,535. The current mileage was approximately 6,000.
Driving at speeds in the 40 to 75 mph range on a straight road, if there is no steering adjustment for a few seconds, the steering seems to stick/bind and requires additional effort to make a steering correction. Almost as if the electric power steering "falls asleep".
My 2012 chevy cruze turned the radio dashboard on/off and the check engine light came on in december 2013 the engine light remained on the radio only once then didn't do it again. In february 2014 it starteddoing it again this time the stereo would turn on/of, the dash board on/off and my locks would unlock and lock themselves the blinker stopped making the clicking sound and the open door sound failed as well. This problem would occur occasionally until april 2014 the vehicle started to do all the issues above except this time it would include anti theft,service stabiltrack,and power warnings every time and the vehicle would turn off/on the engine and required me to put it on park and turn it off/on. In may 12 of 2014 i took the vehicle into the chevrolet dealer to resolve this issue.they resolved several issues to what they believed resolved the issue of the vehicle turning on off. That didn't resolve the issue. My vehicle now is worse it turns off/on while driving accelerating or decelerating. It turns the radio on/off and gives me the same errors codes. Its life threatening as i almost got into a accident jumping onto the free way june 1014, my vehicle turned off and would not turn on on the free way entrance and a vehicle from behind was about to hit me. My vehicle is un safe for ,me and my family keeps turning on/off and i have taken it to chevrolet dealer 3 times and they do not know what is wrong. Life threatening issues!!
At low speeds, when turning, there is a grinding sensation in the steering wheel and can be felt in the floorboard. I have taken the vehicle to the dealership and they were unable to reproduce the problem. It only occurs after the car has been sitting for over 15 minute and has a chance to cool down.
This vehicle was purchased december 2010 and since the purchase all the issues that 2012 chevy cruze has been subjected to regarding recalls we have suffered them. This complaint is filed due to the fact that, although the car is under warranty, gm and the dealership refuses to honor the warranty, for the repair of the fly wheel bolts. These bolts are internal and are currently loose and while driving the vehicle, the vehicle does not accelerate and then suddenly stops.
The contact owns a 2012 chevrolet cruze. While driving 10 mph, the stabilitrac warning light illuminated, the power steering failed, and the instrument panel and radio lost power. The vehicle was not taken to be diagnosed or repaired. The contact stated that the failure recurred three times. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
Brake abs and traction control shows on the dash board display and when i checked it with service they found no odb2 or any service issue?
While driving on the highway, i noticed that the steering wheel would intermittently "stick" in center position, making it difficult to make the minor adjustments necessary to drive straight on a road that is not perfectly flat. My car has had this issue intermittently the entire time i have owned it, and occurs in varying degrees. I received the letter that chevrolet was doing a special coverage warranty extension for the problem, yet my dealership cannot reproduce the issue and will not fix it.i feel this is completely unacceptable. A part defect in the steering system like this should be fixed with a recall, fixing every vehicle. Because it's only a warranty extension, they will simply never reproduce the issue and it will never be fixed. This does not make me comfortable.
At highway speeds, when trying to make a slight steering correction, the steering wheel seems to stick and it takes extra effort move the steering wheel. That extra effort suddenly moves the steering wheel because the power steering seems to return and this causes the car to move as though the driver is jerking the steering wheel. It is very difficult to hold a steady, smooth track at highway speeds. The steering can also exhibit this same type of sticking while sitting stationary but this doesn not cause a dangerous situation. Though it does not do this all of the time, it is easy to drive the vehicle long enough to start this erratic steering issue. The dealer has stated that the gm service rep has never heard of such a problem and they have no tsb's or recalls in effect so they can do nothing. This is the same method of ignoring the problem that gm used in dealing with the brake booster micro switch issue. Never heard of that problem either, even though many people had complained of the same thing on a chevy forum and numerous wrecks had occurred. "never heard of the problem so we can't fix it" or is it more like "we can't fix it so we have never heard of that problem".
On several occasions my vehicle has lost power steering service. I have almost crashed into a metro rail and into another vehicle because i am unable to turn my wheel. On another occasion, i was about to park and the car turned off on me; the key was locked into the ignition and i couldn't turn it, the doors locked and nothing worked. I was stuck inside until after about 5 minutes, the car unlocked everything and the ecu turned back on. I've had to take it to the dealership twice for this problem and they have told me it's covered under a "special service" but these incidents happened almost a year apart. I do not believe the car is fixed. Also, the service stabilitrak and other lights flash on and off and so do my radio.
Driving in straight line down highway @ +/-50 mph the car begins to drift, as you steer to correct back, the steering wheel has a feel like its stuck or locked and gives the feel like you have to force it back to release it. Almost feels like a dead spot in the steering for lack of a better term.i stated to notice it off and on faintly since maybe around xmas and it has seemingly been getting worse and worse happening more often and more noticeable.just yesterday i even noticed for the first time the same feeling while just sitting stopped at a red light.gave the steering wheel a little back and forth motion and it replicated the same stuck feeling / dead stop in the steering.just did a little bit of checking online and see that i am not the only person experiencing this same thing so i know that im not going crazy.here is a link i found of others experiencing the same problem... Http://www.cruzetalk.com/forum/25-service-issues/9245-odd-steering-2012-cruze-anyone-else-problem.html.
This is my second complaint on this vehicle for the same problem. At low speeds the car makes a grinding noise that can be felt when taking off and turning. It has gotten worse and occasionally it can be felt when i am not even turning. This needs to be addressed before it turns into something serious.
Car wont turn off even with key off lights stay on too other times car just turns off while still on drive but gm calms no recalls !
I bought this car for my daughter, the second or third week after she got it she started to notice the radio flickering on and off while driving for no reason, which eventually led to the radio flickering continuously after using blinkers &windows. "service stabilitrak" flashes on the display often but very quickly and goes off. Doesn't occur every time i drive, but it does it more times than not. Now the radio will flicker and i will occasionally lose cruise control and power steering. I also have no blinkers/radio when this happens. It usually only happens briefly and will return to normal soon after, but it continues to do it off and on until i park. I have also noticed this occurring when i shift gears to park. Most recently i went to start my car and it just clicked and wouldn't start. I got it to start and it said "service anti theft deterrent," then changed to "service power steering" just as i lost power steering while driving. "service stabilitrak quickly flashed next all while i lost blinkers, power steering, and radio. I parked, turned my car off and restarted it and it was just fine. It has been to the chevy dealer once but they could not get a code to read because they can't get the radio to flicker, etc because it only happens every so often but when it does happen it is scary! so there is nothing they can do to fix it. Please look into it as i do not feel it is safe for her to drive. This has been going on for 3 months now and i do not feel like this car is reliable which is the reason i bought it! there has to be something that can be done as i have read several complaints that are extremely similar to mine! i also have come to the conclusion that the problems are going to continue to worsen after reading the other complaints.it is a major problem. Please don't wait until something tragic happens before something is done about this! please!
Power steering failed while in motion.the cost of the repair is $1,900.00 on a $16,000 vehicle that is less than 5 years old
-the following symptoms occur intermittently (approximately one time per month)-while operating the vehicle, the issue typically begins with the center radio display and sound flickering on and off.-next, various electrical systems in the car begin to malfunction.this includes traction control, power steering, headlights, turn signals cruise control, window functions, and brake lights.-the vehicle does not only report the system malfunction, but will actually experience failure (etc, power steering is actually disabled in the car).power steering was once lost at the bottom of a switchback in the mountains.i nearly lost control of the vehicle.-after this issue occurs, if the vehicle is turned off it will not restart for 30-60 minutes (unless the battery is disconnected and reconnected).-during this period it will not restart, none of the electrical functions of the car will work (doors will not lock, windows will not move, lights will not turn on, etc).-also, during this period i have noticed a sound within the dashboard.this sounds like a small electric motor running for approximately 60 seconds.
Service bulletin number: 14311b, date: june 2015, service bulletin: sb-10057574-8899condition on certain 2011ā€“2015 model year chevrolet cruze vehicles, the negative battery cable terminal clamp may have an insufficient crimp at the battery negative terminal. Over time, the internal resistance increases and vehicle electrical systems do not receive adequate power. With this condition, the following effects are possible: the radio/hvac display may turn off and on; the antilock brake system, service traction system, service stabilitrac and steering vehicle messages may come on and off; the turn signal sound may not be heard; ā€œbattery saver activeā€¯ and ā€œservice steeringā€¯ may display in the driver information center (dic); and the interior and exterior lighting may flicker. Power steering assist may also be lost, and greater effort may be needed to turn the steering wheel at low speeds or while the vehicle is stopped.it's in the service bulletin provided below.i am not sure if my 2012 chevy cruze eco is included in this service bulletin (below), but this service bulletin is the closest thing i could find that describes what is going on with my vehicle.lights blinking, steering hard to turn, steering warning light coming on (stabilitrac),and other things as well described in the service bulletin.again, i am not sure if my car's vin number, is included in the service bulletin, i would like to know if it is? or not?, before taking it in to the dealer ship, for repairs/service, because it is unsafe to drive at this point forward.
The contact owns a 2012 chevrolet cruze. While driving approximately 30 mph, the steering wheel was extremely tight causing the contact to have to apply force in order to steer the vehicle. The vehicle was included in nhtsa campaign number: 12v288000 (engine and engine cooling), but the remedy was not available. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was not available.
My son was driving by himself when he hit a pole. After the accident he said he could not move the steering wheel to avoid the pole. He said it stuck.
The car suddenly developed a steering problem. While driving straight it will start to wander, when i go to make a small correction to remain going straight the steering is not immediately responsive. The steering wheel skips before it starts to make the correction which then make the car slightly jerk to one direction or the other. It is like the steering does not respond at first, this is only while i am driving straight. It seems more noticeable between 40-60 mph. I took it to the dealer who said they could not find any thing and it is normal. This is not normal it never did it until a month ago.
I was sitting at a stoplight to turn left.after the light turned green i applied pressure to the gas pedal and noticed a slight loss of power. As i proceeded through the turn i had difficulty turning as though i had no power steering. Once through the turn i still has no power steering and noted a message on the dash reading "service steering". I controlled the car to the next stoplight which was approximately 1/2 mile during which time i still had no power steering.at the stop light i turned the car off, and started it again.after restarting the car i had no more problems with the steering.prior to this instance and multiple times following i have had issues with the electrical system failing.it usually begins with the radio board "blinking" off. By blinking i mean that the radio completely shuts off and the radio dash lights blink off and on until it finally returns to full power.but usually its not a one time thing. There are times where this occurs every 5 seconds until i'm able to pull the car over and turn it off.while this occurs i will get a message on my dash cluster saying to "service stabilitrac" along with several other cluster lights that blink.i have taken this car to the dealership where it was purchased and they have not been able to reproduce what i've experienced, and such they have not been able to fix anything.this first began while the car was under bumper to bumper warranty, but that has since passed and if they were able to actually fix anything i would be stuck with the bill.
While driving in the city at night, the vehicle completely shut off, including the engine and all electrical systems without any warnings. This caused all lights to turn off, loss of power steering, power to brakes, and little to control to the vehicle. Luckily, the vehicle behind me noticed and tailed me to a stop with their warning lights. I then proceeded to open the engine with a flashlight to discover that the battery was still properly connected (6 months old) with no frays or corrosion to the connectors or wiring. After about 5 minutes attempting to find a tow truck company the vehicle electrical system came back on with no intervention. I turned the ignition switch and the vehicle started with no issues and no engine lights on. I drove it the rest of the way home with no issues. When i got home i checked all the fuses and all were operable. The obd scanner found no codes. I am mid 30s 190ibs and fairly strong, i could only imagine if this happened in an intersection or during busy hours on the highway, i wouldn't be sitting here reporting this issue. I found numerous similar complaints on blogs concerning this model. I assume not many have reported properly since there is no recall issued for the electrical system.
I was driving my vehicle pulling up to a stoplight and as i was stopping my radio turned off and a warning came up on my display saying to service power steering i could feel my power steering go out at this time. This has happened several times as well as warnings saying to service traction control.i took my vehicle to the dealer for repair. Before i did this i researched online my issue and found that the most likely problem was the negative battery cable.i told the repair department about my research and that was what was wrong with the vehicle.my concern is that if the power steering had gone out while i was turning this could have caused and accident.
After about 15 minutes on the interstate at a speed of about 60mph the steering seems to have a spot that it sticks in and does not seem safe.have called dealership but they say they havent heard of this problem but i can have it checked.it does not seem to happen everytime so i havent taken it in.
While driving to work i was signaling to switch lanes for my exit off the freeway. Began to merge and my steering wheel locked. Luckily it's wasn't for long and the freeway was not busy. However the fact that my newly purchased vehicle has a glitch is saddening. What's even worse theirs no maintenance light or check engine light, something to make the dealership believe their is a problem. Only a flashing light that says check stabilitrack, traction control, powering steering and at the same time my abs service light begins to flash. Really hope chevy puts out a recall..
I've had this car for less than 2 months i've already spent $3,500 i've had to replace the thermostat the resvoir tank most oxygen sensors lower stream and upper stream now has a blown head gasket and a possible fuel pump
While driving all the lights are coming on,the dashboard. The brake lights, service stabilitrak light, and the abs light and the radio blinks on and off and then sometimes the radio stays off for several minutes. I had taken the care to the dealership to have them to check it and they advised me it was my thermostat causing the issue. They replaced the thermostat which was under warranty and the dealership said everything was ok to go. A week later the all the lights on the dashboard came back on again i took it back to the dealership and they advised me they didn't see any codes reading that there was and issue. I showed them the pictures and the video that i captured while the car was doing it and they advised me i had a electrical problem but they can't find it. The problem is still an issue and its still doing the same thing.
Driving in a straight line for ~10-15 seconds at speeds over 40 mph will cause the steering wheel to "stick" in what feels like a notch that requires an over-correction to get the car to respond and change direction again.when this happens, the car's electric steering will kick back in with a little swerve to the left or right that feels slightly dangerous in slick conditions where over-correction could lead to a slide.
2012 cruze lt. The third turbo was installed 2 days before extended warranty expired. It has 56668 miles now. I spent 4 hours putting glue putty in the cracks on the bottom intake manifold, to plenum junction corners of cylinders 2 and 4 because of the gm plastic [xxx], curing the low boost and lean mixture codes at idle, on easter. The first month i had the car the transmission would start in first skip second gear rev up then chirp the tires until it warmed up, and was fixed by a program change to a lesser version and now at the higher mileage it waits before it engages first at all. Another neat thing is to turn left at 5mph hard and feel the car do a jig to the right for an instant before continuing on with the turn. Lastly, the water pump was replaced along with a cracked water outlet but not the rotted recirculation overflow hose that broke at 4 am to my fishing hole in september. I can say that the 2017 cruze must be better because the dumdums paid by the gm insurance company to change oil put more new oil in the motor without draining it first. No serious issues for a whole week i might be able to drive it by may it's been 5months since then. Fyi the dealership who performed this fancy work is not in riverton either.
The center information center with the radio began shutting on and off while driving.when the display & radio shuts off, even the blinker wouldn't make a sound.sometimes during this a notification would come up "service traction control" and/or "service stabilitrack." i tried troubleshooting it myself for a few days. Sometimes the blinker, seat warmer, or even plugging in my phone to the usb port seemed to trigger it. I noticed the voltage fluctuating from 12.9 - 15.2v while driving or at a stop.the day that i took the vehicle in for repair, all the notification lights began to blink and then the power steering went out during a left turn.the dealership replaced both battery cables and mentioned that they've had many of these cars in with this same issue.the issue appeared to be resolved and the car was running great, until yesterday 1/15/14.everything mentioned above, except for the power steering loss, is happening again.if you search the internet and youtube, you'll quickly see this is a growing problem that needs to be resolved and recalled.
After having the underbelly shield modified on my sister's 2012 chevrolet cruze eco per the recall (nhtsa campaign number 12v288000) i noticed an increase in buffeting and highway speed wandering in the handling of her car.this is most noticeable at speeds of approx 75 mph and higher.the car felt less stable than it did prior to the recall service being performed on the vehicle.because of this, i purchased a replacement underbody shield from a dealer and re-installed it.the result of this re-installation was noise back to normal, handling back to normal.
Chevrolet cruze 2012delayed steering when turning, then sluggish would not go past first gear. I was driving on city street noticed difficulty turning and slowness so stopped at nearest gas station. Got vehicle towed to dealer and diagnosed with transmission failure. This was sudden, always kept up with regular maintenance, oil changes & tune ups! this should not happen to a car barely 5 years old car and well maintained!
Hello, my 2012 chevy cruze ltz's key fob isn't being detected by my vehicle. I've looked it up and asked around and either nobody's heard of the issue or don't know what to do other than take it to a mechanic. This doesn't happen all the time, but it's painstaking when i can't even use the key fob one minute and then the next it works fine. The vehicle has been stationary since this problem has occured.
The contact owns a 2012 chevrolet cruze. The contact stated that the power steering suddenly malfunctioned causing the steering wheel to become very difficult to turn. Additionally, the contact stated that the vehicle was unable to be controlled as the steering warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 56,000. Dr
The contact owns a 2012 chevrolet cruze. The contact stated that while driving approximately 35 mph, the steering became difficult to maneuver. The vehicle was taken to the dealer for diagnosis. The contact was not aware of the repair necessary to remedy the failure. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 44,000. The vin was not available.
My steering feels notched. At highway speed i feel like we are going to kill someone. You can not turn bc the wheel bc hard at center causing you to violently oversteer. Many people have complained about this issue over the years.
When entering a curve vehicle shakesafter about a hour of driving dealer could not duplicate so i took it to a friend of mine who is a race car mechanic for 30 years and he showed me the issue the tires they put on the chevy cruze the 215-60-16 firestone fr710 is a s speed rated tire this should be a t or a h speed rated the cruze will exceed the 112mphthe tires are rated forand this could cause them to bust i actually had one pop off the rimand deflatethis low grade of tire is not made for curvy roads which is what is causing the bumpingpeople are experiencing during cornering.
The radio and dash board lights (service stabilitrak) have been flashing on and off then this evening while driving on a straight road, the "service power steering" light flashed on and my steering wheel locked up. That continued for approx. 2 minutes then started working correctly. When i got home and pulled into my parking spot and turned my car off everything turned off, including my interior lights and i couldn't remove my key from the ignition. I let it sit for approx. 5 minutes then tried to start the car and it did turn on so i turned it off again and i was able to remove the key. The dealership i bought the car from two months ago (used, with 38k miles) told me that this is not covered under the power train warranty but would have been covered under the bumper-to-bumper warranty (expired before i bought the car).now, i'm responsible for paying for a serious defect that could potentially result in a serious or fatal incident.chevrolet/general motors -- please fix this without causing consumers any further monetary, physical, or emotional issues.!....updated 07/31/14
Left outer tie rod began to show problems at 59000 miles. The steering had a thud sound when turning left or right. Also, when driving over bumps on the road or grass you could feel strong vibrations from the front steering.
Since march 2015, i have been experiencing issues with and i have video evidence while in failure mode, of what i believe to be failures of the body computer(s) in this vehicle. The dashboard displays have been going on and off under a wide variety of driving situations, and while sitting at idle. They fault when the vehicle is simply driving down the highway. More often i notice it when utilizing turn signals, hazard lights, and breaking. During these faults, the center information display for the hvac and entertainment will frequently turn off. This kills the radio. It at times kills the hvac systems and the turn signals (at least the noise for the turn signal indicators). At times, the center display above thesteering column will go black and then display a message about the stabilitrak having failed and requiring it to be checked or the abs needing to be serviced. Then it returns to normal mode. The frequency has increased to every time i drive the vehicle. Also on at least 3 occasions the abs has actually failed. On one of those occasions, i hit another vehicle while parking. Thankfully there was no damage to either vehicle. When connecting the vehicle to a diagnostic device, no issues are indicated. I'm in the military in germany where the roads and highways are extremely hilly and it snows heavily. I'd rather not die in an accident before this issue is rectified.
December 2013 -- the radio and dash board lights (service stabilitrak) have been flashing on and off then this evening while driving on a straight road, the "service power steering" light flashed on and my steering wheel locked up. That continued for approx. 2 minutes then started working correctly. When i got home and pulled into my parking spot and turned my car off everything turned off, including my interior lights and i couldn't remove my key from the ignition. I let it sit for approx. 5 minutes then tried to start the car and it did turn on so i turned it off again and i was able to remove the key. February 2014 -- the same things are happening and the power steering turns off and the steering wheel locks upmay 2014 -- power steering turns off and steering wheel locks up; battery completely dies randomly; new dealership tells me the battery cables need to be replaced; however, other cruze owners who have filed a complaint with the same issues and had their battery cable replaced report that this does not resolve the issue.
While driving on the interstate the steering sticks. This is a safety problem since you have to overcorrect when it releases.this happens around 60-70 mph. The car only has 4000 miles.
At low speeds, when turning, there is a grinding sensation in the steering wheel and can be felt in the floorboard. After taking this to the dealer twice, i was told it was the steering column. My extended warranty does not cover a "noise" and gm will not cover an issue if there is an extended warranty. I was told that changing out a $400+ part might not make a difference, and the noise could return again.
We were driving on rt 206 in jersey and the steering wheel locked up and the car went off the road. The car was totaled. About a week later i received a letter from chevy stating this is a known issue that the steering had increased friction and can cause the steering to lock up.
Bought the car used from a non-chevy dealer in june 2014. After about a month or so and 44000 mpg. All of a sudden, the time/temp/date display (along with the radio) started blacking out. Then a few times the "service power steering" warning light flashed on and off and we actually lost our power steering momentarily several times and today 07-20-2014 with me, my husband and 6yr old daughter in the car!!!!very scary. Then the "service stabilitrak" warning light flashed on and off as well. At the same time the time/temp/date blacks out again too. The car loses power when traveling at speeds over 50mph. All the warning lights have flickered on and off several times along with the power steering and stablitrak. This issue needs to be addressed. I will be contacting a dealer and legal action will be taken if issue isn't resolved. Peoples lives and safety are not something to be taken lightly.
The contact owns a 2012 chevrolet cruze. While driving various speeds, the power steering suddenly malfunctioned and the steering wheel became very difficult to turn. When the failure occurred, the traction control and service power steering lights illuminated. The cause of the failures were not diagnosed. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 107,000.
2012 chevrolet cruze.consumer writes in regards to power steering malfunction.consumer has different vehicle complaints listed in artemis.the consumer stated the vehicle stalled, in the midst of driving. An alert displayed traction control error and power steering malfunction. The drive train was disabled and apparently locked down. The shift lever moved freely from park, reverse and the drive position. The steering wheel would not move.hydraulic resistance was apparent when attempting to turn left and right.three hours later, the alert disappeared and the vehicle performed as it was designed.
It begins with the radio blinking on and off when this is happening there are several things we notice that goes on in the instrument panel such as signal lights no sound, sometimes putting the window up will trigger the wrench to be displayed, also loss of the ability to turn the wheel. No cruise control when the radio is blinking.
While breaking, using the blinker, turning, or just driving the car will loose power, slow the car down, the radio looses power, and my service stablitky track, service power steering, along with traction control, anti-breaking lights, and a few other light will all come back on. It will do this randomly while driving, it seems to do it more frequently when coming to a stop or accelerating. I had this serviced back in february of 2017 and the dealership told me i had acid from my battery leaking into the positive cable, so i had all the battery and battery wires replaced. This took care of the problem until a few weeks ago. This is happening more and more often and the problem is becoming worse. This is a persistent problem with the chevy cruzes from the research i have done and chevy seems to be doing nothing about it.
I just bought a 2012 chevy cruze. At take off and turning around curves at low speed the steering and the wheels shake. I took it to the dealership. And couldn't find anything wrong with it but it continues to do it. Very upsetting that it is brand new and already having problems. I really like my car but wish it was fixed.
The contact owns a 2012 chevrolet cruze. While making a left turn at approximately 10 mph, the air bag service soon warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the steering column air bag coil needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign number: 14v300000 (air bags). The failure mileage was 40,565.updated 10/06/15*ljupdated 12/21/2015
While driving the car would continuously reboot the radio and the warning stabilitrak light as well as the power steering warning will show up on the dash. The car would experience very stiff steering and i almost got into a crash 3 times because of it. I took it to the autonation chevrolet laurel, md dealership and they could not diagnose a problem with the battery. Another technician from tnt auto in columbia, md said that all the wires seem to be on there tight too.
I took my 2012 chevy cruze eco in for oil change tire rotation, and oil spill recall, the recall requires cutting away part of the shield underneath the motor. I noticed immediately the car has steering issues that were not there before the recall work was done.the best i can describe it is drifting, it will start to pull in one direction and when i correct it its like it jerks to the other direction. It's not a violent jerk but very noticeable. Almost feels like it sticks in a certain spot. That's really the best i can explain it but it was noticeable right away. I've managed to get roughly 10,000 miles per oil change, avg. Mpg 37,and commute 60 miles one way, mostly freeway for work. Cars been great otherwise, i think with the cutting away of part of the shield it messed with the arrow dynamics somehow.i had a chevy dealership mechanic drive it with me in the car and he definitely could feel it also.with my own research i was able to find that other people are experiencing the same thing.i think this is something that's gonna have to take enough complaints from people in order to get chevy to look at it and make some type of recall shield or some other fix.if anyone is experiencing this please make some form of complaint to hopefully make something happen.
I am filing a complaint on a 2012 chevrolet cruz ls, that i purchased at cowboy motors. I purchased this vehicle on june 07, 2013,it had 46211 miles and it now has 49789 miles. Recently, my wife noticed the radio would cut off and a month ago she told me about an issue dealing with the steering. She said it would get hard to control and sometimes almost impossible. Also, the dash indicator light came on symbolizing that we needed to check the steering. I begin to drive the car to see what was happening, nothing happened, until about 10 days ago it happen to me.i have called the dealership and asked if there has been any problems listed with the steering, i was told no but i should bring it in since i had a extended warranty and it would cost a $50 deductible if the warranty covered it. I got on the internet and found out that there is a list of people with the same problem as ours. I am fearful for my wife and grandchildren. I feel that this is a defect in the automobile and something should be done by the dealer or manufacture, to address the problem and from what i read, no one seems to know what the problem is exactly. This is a safety factor issue and my concern is what can i do to get my car fix without it costing me.
I noticed recently the car has steering issues that were not there before. Basically the car starts to drift, it will start to pull in one direction and when i correct it its like it jerks to the other direction. It's not a violent jerk but very noticeable. Almost feels like it sticks in a certain spot. That's really the best i can explain it but it was noticeable right away. I have an appointment today to get it looked at.i hope they can figure it out.i love the car but it feels unsafe right now.
While driving the power steering shuts off, radio blinks on and off, and the brakes get spongy making it hard to drive and stop. I have had it in the shop and the mechanics were unable to find an problem.
Steering: around one week prior to the incident, i had my 2012 chevy cruze under panel modified due to a potential engine fire. The following week, while driving home from work, i experienced a "wandering" in my vehicle. I noticed it again driving home the next day. Now, whenever this is wind, i experience my vehicle "wandering." when this occurs, my car drifts left and right much more and the front end feels lighter and far too responsive.fuel: after the modification to my under panel, i have noticed a drop in my fuel mileage. I have seen around 2 mpg or more of reduced fuel economy.
The contact owns a 2012 chevrolet cruze. The contact stated while driving 55 mph, several unknown warning lights illuminated and the vehicle intermittently stalled. The contact also stated that the steering wheel became difficult to maneuver. The contact was able to pull to the side of the road; then drove the vehicle to her residence. The vehicle was taken to the dealer who informed the contact that they could not determine the cause of the failure since the unknown warning lights were no longer illuminated. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer for diagnosis once the warning lights were again illuminated. The approximate failure mileage was 56,000.
Stopped car tried to back up and it did not, then tried to turn off vehicle and the key would not go into the turn off mode.could not turn the steering wheel, could not release the key, could not turn off the engine.the radio kept turning itself on. Waited 2 hours for triple a to come to tow the car to dealership.engine ran for two hours.tow arrived the driver said he had to force the gear shift several times in order to release the steering wheel and key and to turn off the engine so he could tow it.also noticed an anti-freeze leak and this is being fixed under the power train warranty, do not know if is connected to the same issue.dealer can't find anything wrong and i am afraid to drive this car.
The contact owns a 2012 chevrolet cruze. While driving at an unknown speed, the power steering warning lights illuminated and the headlamps turned off without warning. The contact experienced several electrical issues with the vehicle, including the key failing to dislodge from the ignition switch. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 58,000.
This started this week, the electrical parts (radio, speakers, turning signal clicker, ac etc) will constantly flicker off then come back on after about ten seconds, every time i have the car running. The stability warning will sometimes go on but will eventually go out. The specific incident occurred the the 27th of august when i went to take a left turn, on to a highway. When i went to make a turn my power steering locked up and almost caused me to hit a passing car and get rear ended. It specifically locked up at about ten miles an hour while picking up speed. After i returned to my parking lot it locked up again and caused me to hit a barrier, slightly damaging the front bumper. Since then my power steering will sometimes lock up making it extremely difficult to turn.
Shortly after purchasing car, the car started and lights started flashing by itself more than 10 minutes after exiting the car. Then heat stopped working in 0 degree weather. While driving notification said "ac off due to hight engine temp". While driving car shut down and wouldn't start saying "service stabili track" took to mechanic and they said i need a new water pump and head gasket. Mind you heat stopped working as well again. They confirmed there was no antifreeze because its leaking. Now thank goodness i was just getting home, could barely get into the driveway because now i'm getting a notification "service power steering". From everything i've read there have been recalls due to all of these issues but my vin isn't listed. I still owe almost 5000.00 on this crappy car and i'm completely over it... Worst car ever
I am having problems with the electrical inside my car cutting in and out, all electrical turns off.service checks come across dashboard for power steering, stability check control, and traction control.the power steering has stopped working at times as well.i am not sure but if you are turning it appears that the turn signals stop working from inside the vehicle.headlights are dimmer than normal when it cuts in and out, it flickers with the shortages. I have taken it to the dealership three times now.the first time they tightened a ground wire, the second time they couldn't find a problem, third time they replaced the engine control module, and now i'm taking it back a fourth time to have the body control module replaced.this problem continues to get worse.
Driving down highway and the dic starts flashing and then the power steering failed and the car then lost power and the engine cut out. I was able to pull the car over to the shoulder and stop the car. I was able to restart the vehicle. I took to dealer and they replaced the negative battery cable. I soon received an extended warranty for the cable from gm for 10 yrs or 120000 miles. So they are aware of the issue and cars cutting out and losing power on the highway is not considered dangerous to the drivers or their passengers.
Vehicle momentarily steered to right without driver input.vehicle was going straight on interstate at approx. 70 mph and pulled to right for approx. One second, then went back to normal.happened approximately seven times on 110 mile drive.we (wife and i) were just fortunate that no one was near us in right lane when these anomalies occurred.took vehicle to dealer and dealer put approx. 100 more miles on vehicle and could not duplicate problem.dealer checked alignment and it was within specifications.have researched online and found vehicles with jtekt eps system having similar steering anomalies.concerned that steering input not controlled by driver can cause vehicle accident at highway speed.this is a potential "catastrophic" safety issue, so please investigate.
Vehicle started with the radio panel light flashing on and off and the radio would also turn off. Today the electrical problems progressed greatly, impacting the power stealing i was turning around the corner and , the steering seems to stick/bind and requires additional effort to make a steering correction. Ialmost hit the car waiting in the corner for the light. But i was able to control the steering while even though it was very hard to do.
The contact owns a 2012 chevrolet cruze. While driving approximately 35 mph and making a left turn, the steering wheel seized. In addition, the instrument panel and radio intermittently operated. The vehicle was taken to the dealer. The technician diagnosed that the positive battery cable and generator starter cable needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 47,000.
Steering has intermittent issue. While driving at interstate speeds it feels as though the wheel gets caught in a notch. Besides that when this is occurring the electric steering gets twitchy, and pulls 1/8-1/4in to the right every 10seconds or so.the problem went away, but have read others online with similar issues. Took my car to dealer & they could find nothing wrong. Has not occurred since. At 12,000miles months before this i started my car & had the service power steering message on the drivers information center on dash. Took in at that point & was told there was no stored codes & no issues found. I am reporting this as it could cause someone to get in an accident at interstate speeds. Passing a semi the car kept twitching/pulling the 1/8-1/4in toward the semis lane every 10seconds. Please make gm fix this obvious safety defect.
On this particular occurrence the lights on the radio display began to flicker and then all electrical power to the dashboard, airbags, and the electrically assisted power steering went out. It remained off for approximately 10 to 15 seconds. As a result i had no control over the vehicle. The electrical came back on and the dash display depicted the warning message check stabilititrak, or words to that effect. I took it to the dealership and they said that nothing showed up on the scope and there was nothing they could do. This has also happened to my grand daughter on 07/09/2014 out in colorado as she is using the vehicle for school and work. Again the dealer states there is nothing showing up on the scope and they have not been able to duplicate the issue even though she hadher friend record the event with their cell phone. During this event the vehicle could not be restarted after the vehicle was turned off in a parking lot. After an hour wait the vehicle was started.
I purchased my 2012 chevy cruze back in august 2012 at the chevy dealer in montebello with "0" miles. Two weeks after i purchased the car it began to give me problems.it began to make this very loud noise like if i was driving a trailer. I took it to the dealer an i was told it was normal which is bs because i've never heard a small car that makes noise like that. I wasn't allowed to get refunded i was just given a bunch of bs. A month later it kept doing the same thing but this time the noise was coming from the hood, took it to the dealer and nothing. 3rd time i filed a complaint and said i was going to file a lawsuit and the took my car in an apparently they had to change my radiator, fan, brakes along with the disk. Even after all this my car continued doing the same thing but now it turns off!! i tried to turn on my car this saturday and it just wouldn't start. It said something about theft, i disconnected the battery and then it gave a message about check power steering! this will be my 5th time taking it in! i think i have gotten ripped off!! i regret purchasing this vehicle!! now im stuck with a jacked up car and a very high car payment that is not even worth paying for. And to top it off the dealer i purchased it from is no help!! they seem to get upset every time you take the car and tell them there is something wrong with it. Im a mother of 3 and my biggest fear is something happening to my children because of this. I purchase this car because i needed something reliable since im always on the road. One thing for sure, if any of my children get hurt because of this i will file a lawsuit because you guys are receiving many complaints and you are not doing anything about it.!!
I was driving to my parents house and was at a place where i had to turn so i turned and my steering wheel locked up and i almost hit someone because my steering wheel wouldn't turn. This has happened several times and every time stability track pops up on my screen and my radio flickers on and off and my blinker doesn't make a sound when this happens. Now my brakes are starting to act up too when i press the brakes sometimes it rocks back and fourth while i'm stopped also the car makes a funny noise while in park.
Driving the radio cuts in and out meanwhile service stabilitrac warning comes on.does this around 6-12 times in a 30 minute drive to and from work.on a few instances the vehicle lost all power while driving.this occures on a daily basis.this happens while driving and at a stand still.also the check engine light has come on numerous times.it is a p0597 code stating temp sensor is inoperable.non of these issues should be going on in a 2012 with less than 45,000 miles on it.
Radio is turning on and off. Stabilitytrak control light comes on power steering give out and brakes
I received my chevy cruze in november of 2014 used with aprox. 59k miles. April 7th driving down a highway at 55-60mph it suddenly started slowing down and would not accelerate. It would jerk and the engine would rev like if you were to be idle and in park and press the gas that's the sound it made. I did not notice the check engine come on or any other lights as i was trying to control my car. The speedometer and rpm indicator started acting erratically while doing so. The gauge would go up and down and the car was slowing down. The steering also became very soft. If i were to take my pinky finger and turn the wheel it would have moved that's how soft it was. All this happened multiple times during a 30 minute time period. After i slowed down and tried going over 30mph it would start to act up again. While this was happened i only had 66k miles. I got it towed to the dealer instead of taking my chances driving it there. It was sitting there a week before they even touched it and they claim they cant find anything wrong with it. I think chevy dealers claim they cant find anything when your car is still under warranty so they don't have to fix it.
My cars over heating signal comes on and tells me to shut off the car all the time while driving, also the power steering locks up while turning.
The stability track control and service traction control messages have both happened to me now a few times while driving down city/country roads and down the highway. The first time i had the service traction control was yesterday. (8/02/2016) it's scary because the radio resets and the power steering goes out. I have a [xxx] daughter and she's terrified as well. I wish they would figure this out already. I called the dealer once and like most people write online about this issue they didn't know what it could be and they didn't have a car i could use to go back and forth to work while they checked it out so i haven't taken to the dealer yet. The issue comes and goes. It could go away for months but always comes back. I keep checking online to see if they finally found a fix for this issue and i still haven't found anything. So i'm assuming once someone dies in a bad accident or numerous people do then maybe they will take it more seriously? i'm a single mom and i can't afford to not have a car or have a problem that i have to pay lots of $ to fix when this obviously needs to be a recall when this many people are having the issue and it affects your steering!?!?!?! help pls?!?!?!
Car shuts down and it can not be restarted,(no dome light, no on start) no power anywhere..can't get keys out of ignition,going down the road, steering service light come on and off, radio display shuts down and restarts, gauges turn on and off..dealership has replaced battery, generator and it is still doing the same thing.currently at dealership again.!....updated 07/31/14 it was determined the ground wire on the battery was broke. Which caused the vehicle to stall, shutting down all the gauges. There have been no problems, since it was replaced. Updated 09/23/14
Since 11/13 to present, i've been experiencing instances with the stability trak issues with the radio turning on/off for a few mins; the dashboard lights would blink and go dim; it happened often when i'd use the defogger and try to let the window up/down and it would also dim my headlights (i noticed that in the evenings) or even just using the turn signal. Recently i was hitting the highway & the power steering went out, the doors unlocked & the messages were on my dash. There's also a dark ring around my steering wheel for the airbag that i believed tried to open. I had to turn the steering wheel with a lot of force to pull to the side of the road to avoid getting hit from behind. I turned the car off & waited a few minutes & turned it back on.it came back on with no issues. The next day the power steering went out again but this time i was in the driveway after arriving home. Both times that this has happened, i was using my ac. I went to the dealership & was told that the codes may not come up since it had only happened 2 times.i took it to advance auto and they put it on their computer and no codes showed up. I was told by the place that i purchased my car from to wait for the recall. I've been checking every day since then to see if there is a recall for my car because i don't want to pay for repairs that should already be on the recall list! i'm too afraid to drive the car a long distance for fear of getting hit or even killed by other vehicles if & when my car does it again.
Radio starts turning on and off,stability control lights flash,power steering gets hard to turn.this is the third time we brought it to the shop.its good for a week or so and does the samething again. They claim this is the only cruze they ever heard of doing this.i don't think so not according to your web site somebody knows this is a big problem. Why do dealer ships think lying is the way to solve the problem, i mean it just come out and say ya your daughters car is not the only 2012 cruze with this problem! my patience are getting a little thin. Car was bought with 20000 miles on it by my oldest daughter who is 20 yrs old and putting herself trough college to become a nurse. She was so happy when she bought the car now she thinks she bought a lemon! car from kissel chevrolet calumet mi cant figure out the problem, its to late when somebody gets hurt or worse!!!! concerned father.
Sudden loss of power steering with "power steering service" error on display. When this happened, the steering wheel became very hard to steer (almost locked up) and i certainly could not make a right or left turn. This semi-locking up of the power steering remained as long as the vehicle was still moving. Indeed, the only way to restore power steering was to stop the car and let the engine cooled for 20 minutes or more. This happened the first time to my car in june or july time frame. Chevrolet reprogrammed the steering module. But the power steering lockup while driving at highway speed (~50mph) happened again in august. Chevrolet replaced the rack and pinion steering. And the locking up of the power steering while driving at high speed (~50mph) still happened again on 09/10/2013. This time, chevrolet changed the "d power steering module power & ground hardness". So, chevrolet has attempted to fix the problem unsuccessfully twice before this third warranty repair. I hope this fix it. But i feel i need to report this to the nhtsa since i almost got into an accident (sudden and sustaining loss of control of the vehicle steering) every time this incident happened.
For the whole month the red warning lights have been flashing, today the lights were dimming and radio was going on and off.the steering wheel locked on its own and the key wouldn't come out when tried to remove and the truck wouldn't pop up when tried to open it from the outside.vehicle is not cranking at moment and key is still in ignition.this is a serious safety problem or issue.electrical problem hazard that could kill any driver or passengers when driving.has to be as major safety recall.contact the owner as soon as possible at [xxx] this is my daughter [xxx] cell number and i am her dad [xxx] at[xxx].please is there a recall on vehicle?my daughter drives this car to college classes every day.please advice asap.her life is in danger here.james and pamela are the owners but daughter drives vehicle to college.i am biological father and very concerned.due to mother and stepfather at wife's surgery please notify me of matter to get help.parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).*cc
I was driving, and the radio dash began to flash on and off. Then the steering became very difficult, and the power steering light came on, the words "service power steering" came on, then the car began to pulse, and then "service traction" came on, then the car shut off completely.
My son was driving down the road last week and dash flashed stabilink and he lost all power and forces him to try to pull over which he could because steering wheel locked up and brakes got hard to push. A week later stabilink flashed again and then while driving down the road he had to slam on brakes for a stopped vehicle and brakes would work and steering wheel locked up again resulting in him rear ending the vehicle.
The contact owns a 2012 chevrolet cruze. The contact stated that the power steering suddenly malfunctioned causing the steering wheel to become very difficult to turn. Additionally, the contact stated that the vehicle was unable to be controlled as the steering warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 56,000. Dr
This started this week, the electrical parts (radio, speakers, turning signal clicker, ac etc) will constantly flicker off then come back on after about ten seconds, every time i have the car running. The stability warning will sometimes go on but will eventually go out. The specific incident occurred the the 27th of august when i went to take a left turn, on to a highway. When i went to make a turn my power steering locked up and almost caused me to hit a passing car and get rear ended. It specifically locked up at about ten miles an hour while picking up speed. After i returned to my parking lot it locked up again and caused me to hit a barrier, slightly damaging the front bumper. Since then my power steering will sometimes lock up making it extremely difficult to turn.
The trunk release switch that is located on the trunk of the vehicle does not work. The only way to open the trunk is by using the keyless entry remote. Though this does not pose a direct threat to safety it is extremely inconvenient due to the need for the key just to open an unlocked vehicles trunk. I purchased the vehicle only being one year old with 50,000 miles (so the warranty is out) and the dealership says that they can't do anything unless i pay full price.
8/6/13-the trunk release switch does not work. Diagnosis was faulty trunk release switch, the technician replaced it. Hvac blower motor is noisy and rattles can be heard inside and outside of the car.also had intermittent delay when turning hvac on. Technician replaced the blower motor.could not find reason for delay. 1/22/14 - hvac burning smell when runningheat.technician replaced hvac case with new design grease on it.filled coolant.7/24/14- same thing happened to trunk release was replaced again.outside temperature sensor did not work, it was replaced.the vent in car for blow tab broke off, it was replaced.
The contact owns a 2012 chevrolet cruze. The contact stated the vehicle door latch became inoperable. As a result, the doors failed to open at various times and no warning light illuminated. In addition, while driving at an unknown speed the engine stalled. The vehicle was taken to the dealer. The technician was unable to duplicate the failure.the manufacturer was not notified of the failure. The failure mileage was 46,000. The vin number was unavailable.
Chevrolet's recall fix on the 2011-2012 chevy cruze involve cutting off large portions of the underneath heat shield, this piece is also a debris shield. But now with the heat shield completely gone, there now is no protection from debris entering under the hood and causing more damage, also with this fix gm is compromising the biggest selling point of this car which is the gas mileage, this shield is also used to reduce drag underneath the car and in turn increasing gas mileage, but now drag will increase underhood which will decrease fuel mileage. In very wet climates this shield helped prevent water from spraying up under the hood as well, and by removing this shield our cars are now more prone rust, corrosion and abnormal wear to vital parts. Gm has done a horrible job at fixing this problem, no logic or obvious care were taken into consideration when addressing this issue. If this kind of similar problem happened on a cadillac or a corvette would have they fixed the problem the same way?? probably not, so what makes my chevy cruze any less important?
Car was stopped at a red light, ready to make a left-turn and completely shut off for no reason. It turned on after some minutes but there are many complaints online (https://www.cargurus.com/cars/discussion-t65940_ds765514) of the same issue with this make and model (including newer ones), a lot being while the car is actually driving. This is so dangerous!! we don't feel safe continuing to operate the car since finding out it's a recurrent problem for people with this car who have had no resolution even after filing multiple claims with car company and taking it to the mechanic.
I was trying to park my 2012 chevrolet cruze car in a parking place. I turned into the parking spot and when i placed my foot on the brakes, nothing happened. I looked down at my foot and watching myself repeatedly pump the brakes. Instead of stopping, my car went over the parking spot yellow curb, over a sidewalk and some grass, and i hit a parked vehicle. Before i hit the vehicle, i luckily turned my wheel, causing less damage to the parked vehicle. After i hit the vehicle, my car turned back into the parking lot where it finally stopped. I am not sure if it stopped because of me repeatedly pumping the brakes, or that i finally ran out of momentum, since i had not hit the accelerator since before trying to park. My bumper is damaged, had to have car towed because i am too afraid to drive it. My 5 year old daughter was in the backseat, in her booster seat, during all of this, and i am afraid thinking of how worse it could have been, with the brakes not working. I found out after the fact that there was a recall for this year and model car for the brakes, and that recall was before i owned the car.
After having the underbelly shield modified on my sister's 2012 chevrolet cruze eco per the recall (nhtsa campaign number 12v288000) i noticed an increase in buffeting and highway speed wandering in the handling of her car.this is most noticeable at speeds of approx 75 mph and higher.the car felt less stable than it did prior to the recall service being performed on the vehicle.because of this, i purchased a replacement underbody shield from a dealer and re-installed it.the result of this re-installation was noise back to normal, handling back to normal.
Trunk electric open button does not work, must use the remote trunk button to open trunk. I hope that no small child should climb in trunk and close the trunk lid.whencar is stationary. And remote is not close by.
I took my vehicle in complaining of a strange noise, almost like a "pop" when braking. When the dealership looked at it they told me it was the struts. They stated they were waiting on a recall from chevrolet and that i should just continue to keep calling and checking on it. I called them each month since. Each time they assured me it would not affect my vehicle at all and that it would be fine. Obviously, a strut is a part of the car, it must be needed to function or it would not be on there. I have no idea how this is affecting my vehicle including my tire wear, brakes, and overall structure of the vehicle. There has still been no recall issued and the problem still exists.
Car was hit on back drivers door and wheel well, it pushed the back bottom seat in. Car spun three times in the rain and none of the 10 air bags deployed. I hit my head on the side drivers window 3 times due to side seat air bags not deploying. Gm came out while car was in auto shop put some machine on it to address my ? why air bags did not deploy when it was hit hard enough to push car frame in and spin whole car three times. They told body shop that it was hit in such a way the two seat air bags were not sensored. I have not felt safe in car since.car was on a rual street when hit at about speed of 40 mile an hour. I can email pictures of car damage if needed.
Vehicle turned off in the middle of taking a left turn. Caused the car to go off the road into a graded lot. At this point causing my tire to go flat and damaging the fender and passenger door. This is notthe first time the car has turned off on me. I have had it in the shop 3 times in the 4 months that i have owned this vehicle and still nothing is resolved.
We were in a car accident and ended up rear-ending a vehicle that had already stopped. We hit at an estimated speed of 20-25mph and the airbags did not deploy. We were traveling at 45mph when the brakes were hit. It seems like the airbags should have deployed at this speed. We only have minor injuries, but if there is a possibility others could get hurt because of a similar issue i feel that it should be at least looked into. You will be better able to tell if the angle or the crash or something faulty that prohibited the airbags from deploying.
The electrical pad that you push to open the trunk is faulty and does not work anymore. Only way to get into trunk is to push key fob. If a child or adult got trapped inside it could be harmful due to fact that the push pad for the trunk open is faulty.
Driver was traveling approx. 15-20 mph when traffic stopped in front of her. Driver was at a safe distance behind the vehicle in front of her. However, after applying the brakes the car did not stop and hit the vehicle in front of her. The driver could not figure out why the crash happened as she applied the brakes and the car felt like it wouldn't stop. Not only did the vehicle not stop but it also had extensive front end damage without any airbag deployment. Both issues are very concerning to the driver. The vehicle has since been repaired but still feels like the brakes are not functioning like they should.
I am having problems with my trunk release. The trunk will randomly pop open when the car is in park and when i start the car and, when the car is off and in park.
Strong odor of coolant entering the interior of car when heater is used. Becomes stronger if window is open while driving . Odor is not present when at standstill. Open opening hood with engine off odor can be sensed near the water pump area. Dealer replaced water pump a week ago to remedy the problem. The vehicle has 28 k on it.
The contact owns a 2012 chevrolet cruze. The contact stated that after a severe hail storm, there were large dents in the vehicle. The vehicle was inspected by an independent mechanic and they advised him that the hail storm caused $7,000 worth of damage to the vehicle. The vehicle was repaired. The contact was concerned about the safety of the steel if he were to be involved in a crash. The manufacturer was not contacted. The failure mileage was approximately 5,000. The current mileage was approximately 19,000. Updated 05/08/13*ljthe consumer stated a vehice parked next to the this one had minimal hail damage. Aaa made 3 visits in order to repair the damage. Updated 06/04/2013
[xxx] vin my car was taken to dealership because it started making a sound like the motor was ticking and had been overfilled with oil about 6 months before by the dealership. The serviceman waited until next day to drive the car. While being test drove by the service man it caught on fire and burned the whole motor and outside of the car up. All plastic was completely burned. My insurance man who went to look at the car said he could not tell if the plastic shield on the bottom had oil on it or not but they could further investigate and would be able to find out. Now i had insurance full coverage on the car and i bought gap from the dealership when i purchased the car. I am paying a 6.25 interest rate on the car which came to 22,740.00 plus 3,000.00 down when purchased and been paying for 1 year. Paid for extended warranty and gap. I have waited over a month for gm to investigate this and of today's date the dealership says they have not come to do their job. I am 64 years old and never dreamed that a large dealership could or would do someone like they have done me. There was very large recall on 2012 cars and i don't know if mine was ever fixed because i didn't know about the recall until this happened. I just want my money back for the down payment so i can buy another car and for my car to be paid off by the dealership because they are the ones who over filled the car in the first place. The dealership should be responsible for the car it was in there place there service men was driving it when it caught on fire.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2012 chevrolet cruze. While starting the vehicle, the trunk opened and the hazard lights activated without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The vin was unknown. The failure mileage was 63,278.
My trunk opened at random when i was headed to work. This occurred many times when i was driving and as well as when the car was parked and locked. It could have caused an accident due to a distraction and having to pull over, items falling out in front of vehicle following, and also could have had items stolen. Since the middle of summer, it has stopped that issue but, the trunk will not open with the button on the rear of the trunk. The only way it open is with the key fob. This is very inconvenient and has happened to many others. I have stopped at a few chevrolet dealers asking for them to fix this before my warranty expired but they would not cover it.
The contact owns a 2012 chevrolet cruze. The contact stated that the seal that held the drive axle in the transmission was faulty, causing transmission fluid to leak. The vehicle was taken to the dealer who stated they would have to replace the seal that held the drive axle but they did not have the parts available.the manufacturer was not notified of the issue. The failure mileage was 342.
The contact owns a 2012 chevrolet cruze. While driving 60 mph, the front passenger side axle fractured without warning. The vehicle was towed to an independent mechanic who diagnosed the vehicle and determined that the front passenger side axle needed to be replaced. The vehicle was repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 62,654.
I took my vehicle in complaining of a strange noise, almost like a "pop" when braking. When the dealership looked at it they told me it was the struts. They stated they were waiting on a recall from chevrolet and that i should just continue to keep calling and checking on it. I called them each month since. Each time they assured me it would not affect my vehicle at all and that it would be fine. Obviously, a strut is a part of the car, it must be needed to function or it would not be on there. I have no idea how this is affecting my vehicle including my tire wear, brakes, and overall structure of the vehicle. There has still been no recall issued and the problem still exists.
The contact owns a 2012 chevrolet cruze. While driving approximately 20 mph, the front passenger side of the vehicle collapsed towards the ground. The vehicle stalled without warning and then rolled into an unoccupied parked vehicle. There were no injuries and a police report was filed. The vehicle was towed to an independent mechanic who stated that the front passenger side axle fractured. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,000.
Bought vehicle from carmax first week of march 2014, 3 weeks later was first time i drove in snow and the the brakes did not work at all. Called carmax and though the warranty was was over they agreed to repait because of a brake recall.then a couple weeks later there was a leak and ford had to replace a coolant pump.the car never ran the same.the car putters and has horrible acceleration and i have contacted ford and carmax dealership and coorp for helpat the same time all the cruzes were taken off the lots and were no longer allowed to be sold because of all the recalls and they were deemed unsafe to drive.all i asked carmax for was to take this vehicle back and let me pick out a different car.i am a single mom with a teenage daughter an i am afraid to let her drive this car,there have been several deaths attributed to the chevy cruzes.i have left several voicemails with gmmy case # is c7269752 with first responder..what does that mean anyway?the gm at carmax in tinley park argued with me for 15 minutes about who if i spoke to him once or twice instead of dealing with the real issue,the sold me, a single mother a car with bad brakes!i almost went into down into a 6 lane expressway when the brakes didnt work!i would have been killed.its been a couple months now and no one has followed up at all.the snow will soon begin and i am scared to death to drive.please can some one help.
I took my vehicle in complaining of a strange noise, almost like a "pop" when braking. When the dealership looked at it they told me it was the struts. They stated they were waiting on a recall from chevrolet and that i should just continue to keep calling and checking on it. I called them each month since. Each time they assured me it would not affect my vehicle at all and that it would be fine. Obviously, a strut is a part of the car, it must be needed to function or it would not be on there. I have no idea how this is affecting my vehicle including my tire wear, brakes, and overall structure of the vehicle. There has still been no recall issued and the problem still exists.
When entering a curve vehicle shakesafter about a hour of driving dealer could not duplicate so i took it to a friend of mine who is a race car mechanic for 30 years and he showed me the issue the tires they put on the chevy cruze the 215-60-16 firestone fr710 is a s speed rated tire this should be a t or a h speed rated the cruze will exceed the 112mphthe tires are rated forand this could cause them to bust i actually had one pop off the rimand deflatethis low grade of tire is not made for curvy roads which is what is causing the bumpingpeople are experiencing during cornering.
My 2012 chevy cruze suddenly developed vibration in the front end as well as pulling to the right. Pulled over to inspect it and found a large bulge in the sidewall on the front passenger side tire. I drove it to discount tire where they said it was not safe to drive and it needed to be replaced. They wont get into any warranty/defect issues they referred me to the chevy dealer for that. I did have them put the old tire in the trunk. When i got home i pulled it out to look at it and on the inside of the tire right where the bulge is the tire is cracked on the inside. Ugh! i called continental and they said i need to take the car to chevy and have them inspect them and they will contact continental to see if they are considered defective.
Tire monitor system gives warning that it needs service, have been to dealership twice in the past two days for same problem and now must go again because warning light is back on to service tire monitor system.
The contact owns a 2012 chevrolet cruze. The contact stated while driving approximate 65 mph, the tire pressure warning light illuminated and the lights on the instrumental panel became inoperable. The failure recurred six times. The vehicle was taken to the dealer for diagnosis. The technician was unable to locate the failure. The vehicle has not been repaired. The manufacturer was not notified of the failure.the vin was unable. The approximate failure mileage was 25,300.
Recently, car radio has been flickering on and off, along with service notifications of stabili trac, traction control.chevy dealer notified, serviced car, found nothing and has no explanation.today, stopped at a corner to make a right hand turn.as i was accelerating at approx 2-3 mph around the corner, then steering was lost and could not turn the corner.lost all control of car.very fortunate there was no damage or injury to anything or anyone.scary incident that could of had a worse outcome.
I was driving to work around 6 am my dash board blinked off and on and showed an error "traction control/stabilitrack."i have taken the vehicle to the dealer at least 3 times and they tell me when the vehicle is in their care it does happen. The last time i let them keep the vehicle for a 1 1/2 weeks and it happen the next day i drove it. Now i'm trying to figure out who is going to reimburse me for the rental i needed.
Interior door handles peeling
Blown turbo/oil cooling system. Replaced, $2050.00.,, coolant reservoir cracked/ replaced/with labor $200.00. Valve cover, inner crack(gasket crack) also, $175.00,, tire total flat(tried to fill with air) tire became flat within 1 minute,, had to buy new tire. $125.00/.. Coil pack replaced, $175.00,, battery(died), replaced $125.00// ocu/ replaced,$200.00//oil plug replaced$27.00 gmpart.partsdirect price with shipping $7.00 !!!, i reelly got the shaft on that 1 !! on star cover unglued & fell off,,other than all this, it is the most fuel efficient motor vehicle i have ever owned. .i have gotten as much as 54mpghighway,, on a test of 1 ,10th of a gallon(=12.8oz) 9miles, their is a secret to getting this milage,these replacements have occured over the course of 4.5years, 168000miles. Repairs totalling with tires, oil changes, etc. $5200.00,eye opener,jaw dropper.
My car jerkedwhile driving it down the road then the service stablizer light come on then the check engine light. When i had it looked at it came back that the crankshaft position sensor was bad and needed to be replaced. After researching i noticed that several people had the same issue. If so many are having the issue why hasnt there been a recall done on this yet.
Car slow to crank, check power steering comes on or check anti theft system occasionally. Sometimes the wipers, emergency lights or trunk pops open. No on can give me an answer as to what the heck is going on with my 2012 cruz. This happens while the car is stationary.
My husband has realized that my car is leaking oil and he can not find where it is coming from due to the cold weather. He was changing the oil when he found this.
When at stop light or stop sign car jerks.
Driving back home car started to jerk and all lights on dash began to flicker. Pulled over and within a minute car started to smoke from under the hood then behind dash. State trooper pulled behind me and assisted see what was the trouble. Lifted up the hood and saw engine was on fire at the rear of engine. Trooper began to help remove personal items but car was in flames very quickly from around rear of engine. Contacted the chevy dealer in virginia beach from which the cruze was purchase. Never got a return call. Contacted their finance manager once a week. No reply. Contacted main manager left message. Again no reply. The only call i got from chevy was their gm financial where the loan is.. They wanted the payoff quick and very little assistance in helping to get info on what to do next.. Would have left it alone but son is in navy and needs a car. The only help we got was from the troopers that refer us to this site. Also saw that the cruse is having problems with engine fires and dash fires. Want something done before someone gets hurt from this. My son recognized a problem and pulled over. Someone else might not be so lucky.
Wipers started stopping when on.if you turn them off and then on they work for a very short time then stop again.when the wipers are in the off position they stop right in front of the drivers view.took to dealer, dealer stated the body control module was going out and would affect more and more of the car and could pose a safety hazard.
Recall 2012081was sold a brand new vehicle without this recall being done from chapman chevrolet 6925 essington ave.philadelphia pa 19153 ... Purchased on sat july 28th 2012.. Informed of recall on july 29th by on-star and confirmed by dealership on mon. 7-30-2012 and feel dealership misled me and hid recall in order to complete sale.
Purchased car new for my daughter going to college.car has been good but she called me that she started her car in a parking lot and she had a stabilitrac light, power steering, and tones going off. She was scared but i called a repair shop and they suggested to turn off andon.she did this and all but stabilitrac went off.she drove to take to dealer. She stopped to get gas and when turned car back on, all lights stopped.she drove car home and took to local repair.he said he could not find issue. A week later, she was driving on the interstate and the lights came on again.she video taped the lights.she pulled off and turned car off and then on and everything was reset.we are concerned that error cant be tracted but continues to be issue.
It keep saying a/c off due to high engine temp but it stay in cold n i got coolant sensor radiator sensor all fixed n it keep sayin the same stuff it's giving me a head achewen i go for long drives to mall or store it pops on
Engine cooling system exploded while car in motion coolant was everywhere underneath the hood. Belt broken.and has oil leaking.with an 800 hundred dollars bill while on vacation.
For the whole month the red warning lights have been flashing, today the lights were dimming and radio was going on and off.the steering wheel locked on its own and the key wouldn't come out when tried to remove and the truck wouldn't pop up when tried to open it from the outside.vehicle is not cranking at moment and key is still in ignition.this is a serious safety problem or issue.electrical problem hazard that could kill any driver or passengers when driving.has to be as major safety recall.contact the owner as soon as possible at [xxx] this is my daughter [xxx] cell number and i am her dad [xxx] at[xxx].please is there a recall on vehicle?my daughter drives this car to college classes every day.please advice asap.her life is in danger here.james and pamela are the owners but daughter drives vehicle to college.i am biological father and very concerned.due to mother and stepfather at wife's surgery please notify me of matter to get help.parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).*cc
Car overheated. Messsage that a.c. Shutting down because of high temp. Hose in engine blew. Mechanic could find nothing. Took it back on road didn't get a mile away temp is back up to 235/240. Back to mechanic nothing. Safe to drive. I research see the problems with my year model etc. Drive round trip of 20 miles ( not over 40 mph because of temp). Anti freeze leaks from bottom. Mechanic says it's a faulty sensor. While there may be a faulty sensor. . still leaking anti freeze. C ant get sensor due to strike issue. 48000 miles on this 2012 cruze. Temp jumps from 180-235 for no reason. I won't take it on a highway anymore. I don't know what it will do.moon roof just stopped working for no reason. Fuses fine.
[xxx] this is the third incident in a three month span i've had with my traction control/ stabilitrack warning. (i got the car three months ago) it is a 2012 chevy cruze. This last time after the "service stabilitrack" warning came on my radio and dic menu reset itself. I've read into other complaints about this same problem where others have eventually lost engine power or power steering and driven into a ditch or have just been put in very dangerous positions as a result of this issue. I have not lost any power as of yetbut i'm not waiting until i do to say something, after making countless trips to the dealership without prevail.
I own both a 2012 & 2013 cruz and they both have a leak in the same place.i also have a co-work that has one and is have the same water leak at first i toughht my car had been wrecked but it seems that if it's not just me it is not the case
My wife pulled into my daughter's driveway took her foot off the gas pedal and was going to put her foot on the brake when the car accelerated and ran into my daughter's suv, my wife put the car in reverse and went to step on the gas pedal but she could not feel it, she look down and found the gas pedal and about4 inches of the stem on the floor completely broken off
Message came on "ac off due to high engine temp." the temperature gauge has mot not moved from "c" since message appeared.i found a lot of this complaints online.i feel like it needs to be a recalled issue. I love my car. Please help me. I'm on fixed income and afford to have to have it fixed.
My car started jerking, fan running constant, and over heating. I have brought it to the same dealership dave gill chevrolet for service 5 times and every time they fix an issue comes back and the engine light comes on and i have to bring it back.
When the car first started messing up it was minor things i noticed: the in dash lighter not working, trunk latch doesn't work except by key, turn signals would glitch, can't use usb & audio cord at same time without it cutting off both completely. Then a couple weeks later i noticed my car had an unusual delay in increasing speed it was as if i had to push it to the floor just to get to 30 mph. Now the most recent event occurred on 9/17/15 which is what's prompting me to file this complaint (keep in mind i've only owned the vehicle for 8 months, purchased at 54k miles currently has 70.9k) i drove to my house approx 30 min hwy from where i was i got into my car the next morning it didn't start at all. My bf checked the battery voltage & it was too dead to test, with a jumper box my car took approx10 min to even turn over, during the time of me inside the car attempting to start it my steering column locked up, lights in dash, radio system, headlights everything flashing on and off, key was stuck inside ignition, a foul smell & clicking noise is coming from engine, & couldn't lock doors once i turned car off immediately. This all occurred i'd say within a matter of 30 seconds after the car to turned over. Was so freaked out i didn't try to start again for 2-3 min and once i did it started right up. Within 72 hrs i have now seen the stabilitrac service alert, theft alert system needs serviced, along w/ air bags, & battery light flickers on & off. The clicking under my hood has continued, the rotten egg smell from engine comes & goes, dash lights go dim then go back to regular. Drove to o'reillys, they were able to tell me i now have a bad alternator as well. Recall 14801 was issued for reprogram engine control module, getting serviced this week at dealership but could this possibly cause all this?? especially considering i don't want to be responsible for repairs. Help
My car jerked a few times before it stopped in moving traffic going 30 miles and without warning except clicking noises. I had my three grandkids with me. I coastedto get out of traffic. Was told my transmission went. Ii am the only owner, 68,000 miles on my car. I am highly upset. Please advise.
Vehicle has service traction control/service stabilitrak light that pops up every time the car is started. There is also a misfire code in cylinder number 1 which causes the engine to shake violently when parked in idle or sometimes when stopped at a red light. There has been a handful of times when i have made a turn into an intersection which is usually routine, but when i step on the gas there is no response from the engine at all and it leads me to coast for a few seconds at speeds usually from 2-5 mph. The gas pedal can also be pushed in to the floor and the car will not increase in speed for at least 5 seconds. It is very scary when entering intersections after being stopped at a red light or when trying to leave a parking lot. I brought my car to a chevy dealer and they said they had no idea what was wrong with it. From there i brought it to a mechanic who ran tests, changed parts, and cleaned carbon from the engine for 2 weeks. After the 2 weeks there was still no clear explanation to why this is happening or how to fix it. This problem is definitely a big concern for safety that should not be happening.
I was driving down interstate with no overheads no car in front or back of me and my sunroof exploded. Shattered glass filled my car and it was so scary. I have no idea why this happened, however gm needs to find out why their sunroofs will explode and shatter. I want it replaced, what do i do?
I am having issues with my turbo. After taking it to my mechanic i am told that it is a common issue
Burning oil smell started after an oil change.i have replaced the intake tubing that leads in the turbo because when i replaced the throttle position sensor in the turbo area, there was oil in the turbo intake.it has lost some power since i started experiencing the burning smell.it now smells like plastic burning since replacing the intake tubing/gasket.
The stability track control and service traction control messages have both happened to me now a few times while driving down city/country roads and down the highway. The first time i had the service traction control was yesterday. (8/02/2016) it's scary because the radio resets and the power steering goes out. I have a [xxx] daughter and she's terrified as well. I wish they would figure this out already. I called the dealer once and like most people write online about this issue they didn't know what it could be and they didn't have a car i could use to go back and forth to work while they checked it out so i haven't taken to the dealer yet. The issue comes and goes. It could go away for months but always comes back. I keep checking online to see if they finally found a fix for this issue and i still haven't found anything. So i'm assuming once someone dies in a bad accident or numerous people do then maybe they will take it more seriously? i'm a single mom and i can't afford to not have a car or have a problem that i have to pay lots of $ to fix when this obviously needs to be a recall when this many people are having the issue and it affects your steering!?!?!?! help pls?!?!?!
The car does a lot of stalling when you're driving it. Also the engin light will come on and stay on maybe a day, then go off. Just on and off anytime. Automobile losses power when this happens..
Hello, i have issues with my chevrolet cruze eco about burning smell, coolant burning issue smel. After going through too much back and forth with the dealership and gm and they are busy playing blame game . I feel like i am going through too much and there is absolutely no body who is willing to help. The dealership here said that they performed everything possible things and there is no fix. I have all the paperwork. I have this issue for a while and its really sad that i have to drive the car with the burning smell and have my daughter ( 3 years old ) smell. Please help.
While driving, a sudden onset of dangerously strong smelling vapor / fumes expelledthrough the ventilation system causing adverse reaction to driver and passengers. Happens while heat is on, but does not happen when air conditioning is used.
The blend door actuator stopped working on my car and i've been told it's a common problem if it's common why aren't you guys fixing it
Clutch smell very strong door dust all over engine car has 9000 miles on it also getting a engine code says cruise control sensor this car don't have cruise control dealer says clutch not under warrantyi'm very dissapointed with the power in the engine car has no power for going up any slope or hills way under powered.
Just stalls whenever it feels like. Could be reversing from a parking spot and it just stalled and when pressed gas there was nothing. Just replaced the transmission in janurary. In a parking lot,
The electrical pad that you push to open the trunk is faulty and does not work anymore. Only way to get into trunk is to push key fob. If a child or adult got trapped inside it could be harmful due to fact that the push pad for the trunk open is faulty.
Since november 2016 at 56,000 miles the car has been constantly overheating. The engine coolant flange, water pump, and thermostat have been replaced 2xs. When this happens the car flashes sporadic messages such as a/c off high engine heat, service stabilitrak, change oil, etc. The car also has started leaking oil. Finally on february 10th, 2018 the car had these same issues again and this time the engine went entirely. The car had total engine failure at 83,500 miles and now requires a new engine. This is the worst car i have ever owned and i would never recommend it to anyone. Upon going online everyone has these same exact issues so i have no idea why massive recalls have not been made.
Strong sickening coolant smell inside car while heater system is on. May 7,2015 dealer pressure checked found no leaks. Can't find problem. No leaks visible. Smell still exists while heater is on.
I just want to start off by saying we purchased this car brand new from kocourek chevrolet in wausau, wi.dec 2012 or jan 2013 bumper fell off within 3 months of purchase while driving. Yes, fell off. The dealership where we purchased the car hesitantly replaced it as the clips were broke off.dec 2012 trunk button does not work properly - has been replaced multiple times (by kocourek). And not it has recently once it opens, it will not close despite being slammed shut 8 to 10 times.oct 2012 had an antifreeze leak from day one - dealership tells us they can't find anything even when pointed out. I go though a gallon of dexos antifreeze every 2 weeks. But as the dealership says, that's fine and normal.... Um... Not to me!!!!jan 2018 - the car stalls out constantly - reduced engine power, while driving on the highway, in the city or even just parked in the driveway. I have been very nearly rear ended multiple times because of this. We have yet to find the source of this.jan 2018 codes for throttle position sensor issues even though it has been replaced multiple times. Still can't find the source of this.dec 2018 after being started, the car will shut itself off or die off. Still cant find the source.aug 2018 recently, the car has dash warnings that state "ac off due to high engine temp" even when it is 30 degrees out. The temp gauge will also drop to cold. We have also changed the thermostat multiple times as well. This car is beyond a lemon. We have had issues with this car from day 1. And what is more ridiculous is that the dealership will not stand behind it. I have service records documenting the complaints of the issues and the dealership "not finding anything wrong" or "unable to duplicate issues". We have given up with chevy and also with kocourek chevrolet in wausau. These issues have been ongoing since we purchased the car september 2012.
When the speed of the car starts to reach 50 miles a high pitch sound occurs. I cannot determined if it is related to when air conditioner is turned on. The noise will diminish when speed is lowered to about 45 miles.i cannot recall if this happens in the colder months but it does seem to happen in the summer.
Squeak in left rear wheel area when braking at and under 20mph. Dealer couldn't find problem.
In motion, after roughly 50-100 feet, there is a single "twang" sound underneath the frame. I don't know what it is, but i called gm, but they never heard of such an incident...i'm not complaining, i'm just notifying nhsta...on the "calendar" section of the webpage, it asks, "when did this happen?" i put in today, but it happens every time that i drive the car (it's a good car; i just want to know if there is something loose, or something else...)
Air bag indicator came on 1 month after i bought the car and called to see if it was cpvered by the million recalls but was told my vin number isnt on the recall list. How is it that my car is doing the very thing the other 40,000 recalls from chevy but mine isnt covered. Will never buy another chevy and i am counting down the days til i can trade it in!!!!
Tires light all the time, overheating all the time spend100 of dollar on anti-freeze coolantran in overflow tank spent over $769.00 0n people giving false report on what wrong withvehicle. I triedto file for bankrupty butwasn't successful due low income. Stop on city street.
5/1/2019 my radio started going on and off while driving home then on 5/2/2019 it started blinking "stalibitrak" on my gauge panel along with the radio going on and off. Is this something i need to be concerned with as my car is no longer under warranty and i'm not raking in the dough to have this on my plate along with the other issues with the car. I've only had this car for a year and a half.
The vehicle has hail damage which caused it to become a salvage title water pump leaking antifreeze which has a recall on it and chevrolet will not honor recall only have 112000 miles on the vehicle i kept the car instead of selling it to the insurance company i have put about $4000 in repairing turbo charger manifold radiator and line manifold and the list goes on.. For hail damage which made it a salvage title that i'm refused a recall
Coolant system has failed on my multiple times within a 4 year period
Driving a n 80westat 65mph, light comes on and says transmission hot/idle enginei pulled and let car cool for 30 minutes. Light goes off and i proceeded to drive again. After driving about15 minutes, car started accelerate at a fast pace. I pulled over to shoulder again and and was towed to gray chevrolet in stroudsburg, pa. They tried to diagnose problem but says itnever happened when they drove the car. I now have to now drive my car home nit knowing what happened to the car and if its going to do it again. They gave me a lot of reasons what it could be but couldnt prove it.so it was released back to me.
Sunroof leaking water at the 4th wateroutlets problem flexible pipe get loose not holdingthe hoses tightserious problemyou have electrical connectionson the headliner
I was driving by myself down a busy road, luckily not too busy with traffic and the service engine soon light came on with comment stability traction. I immediately pulled over, turned the car off and called our chevy dealer. I was instructed to leave the car off a few minutes then turn it back on which i did. All the lights went away. I scheduled an appointment for several days later to have the car checked. The car was fine the rest of the day. The next day around 3 pm i was leaving work the stability traction light came on and then the reduced engine speed light came on. My car dropped to 10 miles an hour i was about rear ended. I turned on hazards. I right at an intersection, i started blowing my horn cause the light turned yellow. I turned into a parking lot. I immediately turned the car off and called the dealer again. The guy on the phone stated turn the car off and on for a few minutes and it did reset. He said i see you have an upcoming appointment. I said yes but i am dropping the car off tonight and he stated okay. Next day they phone me and the"throttle body" was bad. Many, many complaints online about this. He stated he also had to replace the outlet housing, something to do with oil. This was just re-placed 15 months ago but was now out of warranty. A day later i was out $1,053.99. Luckily i had the money! my point is not only myself but others, many others all over the internet have issues with this throttle body. Why not recall it? do you realize what danger i was in??? thank you.
My engine is leaking oil and my transmission is slipping. After i filled up the gas tank one day the car jerked and the engine light never went off.i'm not sure why there isn't a recall on it when apparently these carsare notorious for these issues. Jack maxton told me some gear broke inside my transmission.
Vehicle turned off in the middle of taking a left turn. Caused the car to go off the road into a graded lot. At this point causing my tire to go flat and damaging the fender and passenger door. This is notthe first time the car has turned off on me. I have had it in the shop 3 times in the 4 months that i have owned this vehicle and still nothing is resolved.
Catalytic converter, engine light onand sulpher smell
This car has had issues since we purchased it brand new in 2012. Does not accelerate when merging on freeway or trying to pick up speed. It puts the driver at a very high risk of an accident. This car was purchased for my daughter to attend college and she feels very unsafe. We have had to have it towed and taken into shop several time for check engine light and loud shaking noise. This car has been nothing but a nightmare and seem to think based on reviews that these cars fall into the lemon category. We will be taking it to a very reliable mechanic this week and will wait to see what they find.
I was taking my wife to work which is only 10 mnutes away, on my way home i had a display on my digital display saying engine over heat/ac off so i panicked and seen the engine light was on and it was super hot and panicked more! i had my 15 month old in the car so i didnt stop but i get home and check the coolant and its completely empty but i just filled it a week or 2 before this incident. Later on after the car is cooled down i fill up the coolant, i then pick my wife up from work and check the coolant after but it was almost completely empty when i had just filled it up. Called the dealership and they want to charge me $125 an hour just to find the problem and i know im not the only person with this problem they sent out a letter about this before but is techniclly not a recall and that needs to change! i take care of our vehicle and to have a problem with it that everyone else is having and not do a recall is just terrible! hope something gets done about this if not ill be sure to be anti gm when talking to friends and family and will never buy gm products again!
My cars over heating signal comes on and tells me to shut off the car all the time while driving, also the power steering locks up while turning.
I own and drive a 2012 chevy cruze ls. I am 87 yrs. Young and fortunately able to drive back & forth from ny to fla. With the assistance of auto train in va. For the longest time i have found that after on the road for a short while, i would smell rubber/fuel burning and blaming it on a truck or vehicle ahead of me of engine problems, therefore i would close the cabin vent, forget about it, which was a routine event...then my son drove my car and he experienced the same issue.. Now, after a short drive, a mile or so, that smell comes thru the vents whether or not the heater or a/c is on. I've gone to a local dealership (manfredi chevy dealership of staten island, ny) & their mechanic didn't detect a smell but blame it on something else like a clogged a/c vent and charged me big money. Their mechanic didn't try to duplicate the problem. I am not stupid or senile.my neighbor and others can smell the 'burning rubber' smell especially when using the heater, which i've had to use only in extreme cold weather with the vents closed. My fear is an engine fire. I have called & emailed gm and according to the vin #, there is no issue for a recall with that criteria, etc. Yet, i go on line and there are thousands of other owners with the same model & year that have the same issue. Some fluid is leaking on a hot engine and burning creating the smell.my children have done some research and have come up with the same complaints and gm denying there's a problem.i only have 15,000 plus miles on that engine...still like new.i hope to keep and drive it for as long as god lets me. I have 11 grandchildren & 7 great grandchildren...and one of them will inherit this car.i'd appreciate any assistance or info on my issue.thank you
Takata recall my 2012 chevy cruize eco will just shut off die while iam driving sometimes will start back and sometime when i when i try to start it it won't start or even turn over have taken to mechanic 3 times have not fixed it said was loose wire and bad battery and gps but it won't start again today just got it fixed 2 days ago it's going to get someone killed dieing when driving g
While driving on highway with my sunroof raised i heard an explosion and felt pieces of glass falling. When i pulled over i noticed my sunroof glass exploded from the inside out. Nothing hit my car. I did not hear a thud or see anything roll off my car. There is no dent. Just a hole where the glass exploded.
The oil cooler needs replaced. It is somehow leaking. There have been multiple cars, that are the same as mine, that have come into the same dealerships that have this same problem. In the last week, one of the dealerships said 14 people came in because of this problem.
Check engine light came on throwing 4 codes. Took it to the dealership can't determine the problem with vehicle. Dealership did contact us to inform us the water pump is leaking bad. Charge to fix 835.00. I have seen several recalls regarding waterpumps however my vin does not show a recall.
Coolant leaks and does not reach the radiator, heating system is not functional.
Ac off due to high temp, thermostat replaced 2014. Ac off due to high temp again, thermostat replaced may 20, 2015.. Dec 27th, 2015 ac off due to high temp again- car overheated in 10 degre weather. Thermostat being replaced for the third time!!
Problems with cracked antifreeze and water leaks.
I noticed that my vehicle seemed to be having issues when i pressed on the brake, so i took it in. I found out that it was a completely unrelated issue, and had to do with a crack running through the manifold. This was causing oil and coolant to leak onto the alternator. If i had not caught this early enough, they said i would have not been able to get it fixed. They repaired the leak, but a couple weeks later i noticed my car losing significant amounts of coolant/oil. This is causing oil and coolant to affect the turbo setting of my manual car, and has cost me up to $2,000 in repairs. This has been the underlying problem as to why i had to get my flywheel replaced 2 years ago, which was another $1,500. This is also what caused the transmission failure 3 years ago, another thousand dollars.i noted that the vehicle began leaking fluid after being stationary or moving while/after running for 10 minutes or longer.
Seat belt no longer works. It is not pulling or retightening like it should. Not sure how or why. I rarely have anyone in the back seats. It's the back driver's side.
I have a 2012 chevy cruze 6 speed manual transmission. When driving and barley accelerating in 3rd gear it grinds and pops out of gear. Only 3rd gear no other issues!
I noticed my car wasn't beeping when i tried to lock it. I tried to start my car and it completely shut down. I managed to get my hood open and disconnected the battery cables. It was fine for a few weeks then the "check stabilitrack" went off and my car shut down. I made it to my destination and it shut down completely. I tried to disconnect it and even that didn't work. Upon further investigation many had had this issue and it's not the stabilitrak its apparently the ground cable to the battery (black cable). My car will work but will occasionally completely reset the system so trying to save the time or date is pointless. I want this investigated!
Have a odor coming through hvac system strong odor of hot grease or burning oilon cold days with hear on gets very strong and over a period of time smell gets to you and get sickening feeling. Had dealership check it out and was told gm is aware of problem but is not under warranty or recall at this time, i feel this is a defect problem and it should be taken care by gm. Gm code #pi0935e (april 9 2015)
Engine coolant leaked from the water pump while driving. The pumpleaked, leading to a drip of coolant onto the engine and onto the ground. Over time, the loss of coolant reduced cooling performance and eventually lead to engine overheating. The 'service engine' indicator light came on, an 'engine hot, ac off' message appeared, a chime then the engine power reduced. This coverage should have been covered by gm service bulletin 14371a but we are being denied reimbursement because the vin number is not listed as defective. I am seeking reimbursement approval since this repair was made by a third party. After speaking with a gm representative, they suggested escalating this issue with nhtsa. The gm case number is 8-3599435878.
My chevy cruzehas been experiencing similar problems from past repairs and would shut off while driving.while driving the car would lose power, multiple warning lights would flash on the dash, the car would lose the ability to accelerate and the doors would unlock while driving.this has occurred several times yesterday (6/23/15): while driving over a bump at a low speed and while merging onto the freeway at about 60mph.during yesterday's incident i had to go into the emergency lane and put my emergency lights on as my car lost the ability to accelerate.the car lost power for a few seconds and the car would gain power immediately after.there have been two prior incidents where my car has lost complete power while driving, both times a safety report has been filed.this is a very scary issue and hope that this does not occur again.
Chevrolet cruze 2012delayed steering when turning, then sluggish would not go past first gear. I was driving on city street noticed difficulty turning and slowness so stopped at nearest gas station. Got vehicle towed to dealer and diagnosed with transmission failure. This was sudden, always kept up with regular maintenance, oil changes & tune ups! this should not happen to a car barely 5 years old car and well maintained!
Since march 30, 2015, i have been experiencing issues with and have been trying to collect video evidence while in failure mode, of what i believe to be failures of the body computer(s) in this vehicle. The dashboard displays have been going on and off under a wide variety of driving situations, and while sitting at idle. They fault when the vehicle is simply driving down the highway. During these faults, the center information display for the hvac and entertainment will frequently turn off. This kills the radio. It at times kills the hvac systems and the turn signals (at least the noise for the turn signal indicators). At times, the center display above the steering column will go black and then display a message about the stabilitrak having failed and requiring it to be checked. Then it returns to normal mode. This is less frequent an occurrence. While driving on the highway under cruise control, the vehicle experienced one incident of unintended acceleration while the displays were in fault modes. This occurred on april 1, 2015 i believe. The driver's feet were on the floorboards.not touching any pedals at all. The incident was stopped by the driver firmly pressing down on the brake pedal. When sufficient video evidence is accumulated on these failures the vehicle will be taken into the dealership. Lacking actual demonstrative evidence of the failures, the dealership will not be able to know what to repair or replace.the car has a history of dash display issues. The owner, a retired librarian/researcher from general motors advanced engineering staff and the r&d center, has worked on unintended acceleration legal cases for the company, and has supported litigation defense work on such issues while at the company. He is still gathering evidence but feels the need to document this incident as soon as possible for nhtsa should an accident occur to him due to this.
Purchased 4/25/2012.after driving a little, noticed lack of power, easily stalls, something rolling around in the trunk lid, console piece gaped out, passenger side tail lamp inside trunk bent, engine shutters (after 500 miles it started) when turned on and off.the lack of power and engine stalling are the major safety concerns.when in a stopped position, the car will stall when the clutch is operated correctly.while making a right hand turn from a stop sign, onto route 30, at a blind intersection, the car would not move, once i let the clutch out and was in 1st gear, the car just did not move, i had the gas pushed to the floor and i was only moving inches forward.i was scared, i had my child in the car with me, a tractor trailer could have come up on me 50+ mph hit me or swerved to miss me and hit someone else.the car finally moved after about 45 sec.i then got up to speed in 6th gear.the car then again lost power, i had to down shift from 6th gear to 4th gear to get speed built back up.i got home, about 2 miles, was upset and scared, called apple chevrolet, the car sat until i drove it to the dealership 35 mins from my home the next morning.i told them that it does not happen every day so the chances of it happening again are slim.this would be the 3rd visit to the service dept for the lack of power complaint.i drove with the tech anyway knowing that it was not going to be duplicated.i told the service rep that i wanted a turbo boost gauge put on it because it does not seem to be boosting all the time.when i was called that my car was done and nothing was duplicated, i was told that it was boosting in range.when i picked my car up the next day, there was nothing on my bill that stated that the turbo was even checked.i was told that they cannot put every piece of equipment that they use on each car on every bill.etc...
2012 chevrolet cruze. Consumer writes in regards to engine shield modification *tgwthe consumer stated after the recall was performed, all the lights on the dashboard illuminated , power was reduced and the word engine power reduced appeared illuminated as well. The consumer took the vehicle back to the dealer. After checking all the wiring near the locations of the cuts of the shield, the dealer tested other possibilities and informed the consumer, that cause was a bad potentiometer on the gas throttle.
I bought my 2012 chevy cruze in september 2014. Since i have had it, when driving any where, when i press the gas pedal to drive, the car sounds like it rears up to loud. I have to take my foot off the gas, then press gently and drive slow, inorder for the car to not make that sound. My car is not a straight drive, it is automatic, therefore it should not be making that sound as if it's in the wrong gear.is this going to be a very bad problem down the road?
When the speed of the car starts to reach 50 miles a high pitch sound occurs. I cannot determined if it is related to when air conditioner is turned on. The noise will diminish when speed is lowered to about 45 miles.i cannot recall if this happens in the colder months but it does seem to happen in the summer.
On multiple occasions while car is driving, check engine light turned on and car was unable to accelerate. (also happened once after car had been parked) it only lasts about an hour before car can accelerate again and then check engine light will eventually turn off. Also, car feels rough shifting between gears and has trouble accelerating often.
The contact owns a 2012 chevrolet cruze. While driving with the cruise control set to 75 mph, the vehicle traveled at 80 mph independently. Additionally, while reversing at very low mileage, the vehicle abnormally accelerated and reversed into a pole. The contact was able to drive away from the scene without any injuries. The vehicle was taken to the dealer four times however, the dealer was unable to duplicate the failure. The contact believed that the vehicle had a "mind of its own" and would erroneously perform in ways that it was not designed. The contact requested the bluetooth be removed from the vehicle and inquired about having the gps removed, as she believed that the transmitter was the cause of the failures. The manufacturer was contacted, but offered no assistance. The vehicle was not repaired. The failure mileage was 38,000.
While driving to work i was signaling to switch lanes for my exit off the freeway. Began to merge and my steering wheel locked. Luckily it's wasn't for long and the freeway was not busy. However the fact that my newly purchased vehicle has a glitch is saddening. What's even worse theirs no maintenance light or check engine light, something to make the dealership believe their is a problem. Only a flashing light that says check stabilitrack, traction control, powering steering and at the same time my abs service light begins to flash. Really hope chevy puts out a recall..
The contact owns a 2012 chevrolet cruze. While driving 70 mph, the engine revved but the vehicle failed to move forward. The roadside assistance indicator illuminated. The vehicle was towed to the dealer were it was diagnosed that the accelerator pedal was fractured. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 134,474.
Ive had my car for 2 years now. After the first year i began noticing the engine would be going at a steady speed and if you began to accelerate the engine would rev or stall and the rpmsshoot up.the only way to keep it from producing the actions is to slowly accelerate. The engine is sluggish and does this while in cruise control.. After getting the complete read, it was said the 02 sensors were out. The engine is now to the point it will randomly be going and the engine light will start flashing and all speed is reduced. They were replaced, but the problem persisted. The car stalls out so often i refuse to take it in to cities or onto the interstate. I will be going back to a truck after this is paid off! will be going to the dealership this week!
This is a very well known problem with chevy owners. I have done countless hours of research and seen hundreds of forums and articles related exactly to this specific issue. Now it has to be brought to the attention of the federal government to issue a recall. I own a 1.4l turbo automatic 2lt chevy cruze 2012. This problem has been happening since the first year i purchased the vehicle however is getting much worse. Reduced engine power. The engine light comes on, a "!" shows up on the screen and the cars speed is reduced to 4 or 5 mph with in a matter of seconds. This has happened to myself as well as hundreds of other people from what the internet says. This is very unsafe especially considering some people have families and drive with children such as myself on highway systems. I experienced this while trying to accelerate into an intersection and got an immediate engine speed reduction. This could have killed my daughter and i if the vehicles in the intersection were unable to stop in time. Please do what is necessary to get this vehicle part or issue recalled and or recognized immediately!
The contact owns a 2012 chevrolet cruze. While driving 4 mph, the cruise control seized and the vehicle continued to accelerate. The contact stated that the failure also occurred while the vehicle was in reverse. In order to stop the vehicle, extreme pressure had to be applied to the brake pedal. The failure occurred several years ago and was taken to riley chevrolet buick gmc (2033 christy dr., jefferson city, mo 65101). The vehicle was diagnosed and repaired, but the specifics were not provided. The failure recurred and the vehicle was taken back to the same dealer where it was diagnosed with a brake micro vacuum switch failure. The vehicle was not repaired. The manufacturer stated that the vehicle was not included in a recall for the failure. The failure mileage was 34,000.
Drove my car about 70 miles on the interstate once i got into town and stopped at a red light the car began to sputter, when i accelerated the car was hesitant. Major safety concern, i could have been rear ended.also, when making a left hand turn onto a busy state route the car would not accelerate it was very hesitant making the turn to a point i thought the car was going to stall, in front of oncoming traffic.the car is at the dealer today getting the coolant recall completed and it will be computer checked for the engine light.from what i was told by another mechanic, the car is loosing vacuum pressure and the valves or valve cover is leaking.
I have noticed that the acceleration takes alot to go from 0-30 mph and when it does the car feels as though it will stall. There is a half tank of gas, and no indication it should be doing this. Oil is changed regularly. This has happened a few times before this incident of today.the gas pedal needs to be almost to the floor for it to even pick up and when it does accelerate it jumps between the gears and the rpm goes beyond 4-5 to get it to even 20mph.i did have an incident when the car stalled as i was in reverse. That happened at around 30-35k miles. I decided to google the acceleration issue and see i am not the only one. My car itself has had 3 recalls fixed.
The contact owns a 2012 chevrolet cruze. The contact stated that after starting the vehicle and shifting into reverse, the vehicle drifted and accelerated independently, causing the contact to crash into another vehicle. The contact shifted into drive and crashed into the garage and the toolshed from their residence. A police report was filed. There was one injury reported that required medical attention. The manufacturer was notified of the failure. The failure mileage was approximately 23,300.
Car does not run right. When accelerating the car does not budge and stalls out. Found out if the ac is off it is less likely to stall out after stopping. Was told it is a possible clogged catalytic converter. The stabilitrak and traction control wanings pop up. Took it to auto zone and they told me it was bad gas. Something is off and it's not a easy diagnosis.
I was driving down the interstate and my car started to lose power. The engine reduced power and service stabilitrak messages came up and the check engine light and traction control light came on. I got of the interstate and putted along, barely able to accelerate at stop lights, until i made it to my local chevy dealership. They don't seem to know what is going on and i'll probably end up doing a trial and error with sensors and throttles. A few weeks ago a similar incident happened while i was driving down a residential road (25mph), but everything turned off (dash, a/c, radio, digital speedometer, etc) and my car powered off for a few seconds and then came back on again. This is seriously a scary problem to have.
This car has had issues since we purchased it brand new in 2012. Does not accelerate when merging on freeway or trying to pick up speed. It puts the driver at a very high risk of an accident. This car was purchased for my daughter to attend college and she feels very unsafe. We have had to have it towed and taken into shop several time for check engine light and loud shaking noise. This car has been nothing but a nightmare and seem to think based on reviews that these cars fall into the lemon category. We will be taking it to a very reliable mechanic this week and will wait to see what they find.
2012 chevy cruze eco 1.4l turbo has issues with service stabilitrak message, service power steering, service traction control, these messages appear while driving at highway speeds. Activated usually be turn signal car radio and instrument cluster seems like it shuts off for a second turn signal blinks but no clicking noise after 2-3 blinks then clicks. At times when on cruise control the step on brakes to slow down would activate the electrical glitch speeding up and slowing down also but not at much. Car seems like it has a decrease in power. Made an appointment with dealer to check out but its not a recall issue.
The contact owns a 2012 chevrolet cruze. While preparing to park, the contact depressed the brake pedal and the vehicle accelerated. The failure occurred while driving 9 mph in a parking lot. The clutch and brake pedals were applied simultaneously to stop the vehicle. The failure occurred regularly when the vehicle was in second or third gear. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 45,000.
The contact owns a 2012 chevrolet cruze. While driving at any speed, the stabilitrak and power steering lights illuminated. The vehicle failed to accelerate, lost power, and stalled. The vehicle was taken to a dealer where it was diagnosed that the ecm and the bcm were not connecting. The technician reset the computer; however, the failure recurred. The manufacturer was notified of the failure. The vin was unknown. The approximate failure mileage was 40,000.
While driving my new chevy cruze i have noticed that once in a while i will go to accelerate and the car will not go. I'll get to about 20mph and it's like the car doesn't know i'm pushing the pedal to accelerate. I can tell that is getting gas and that it's not the transmission because it doesn't make a sound. It just stops at about 20mph and doesn't go any further until i put the pedal down further, doesn't go, then a little more then it suddenly accelerates and jerks because i have the pedal down so far. I've seen other complaints on the website and i believe it is due to a faulty tsp sensor. My dealer cannot find the issue because they can not make it reoccur and the check engine light does not go on. The last incident that happened while i was merging on to i-55 south and as i was merging my car would not accelerate with a line of cars behind me and a line of cars on my left. Very scary. When i asked my dealer what happens when i get into an accident because of this i was just told i hope that doesn't happen and when it happens again to bring it back.
61,000 miles and car is showing repeated p2135 codes for throttle/pedal senor issue and places the car in limited power mode. Event has happened during warm-up, at stop signs and lights, local street speeds, and during highway travel/speeds.i have cleared the issue using obd ii tool and phone app.
This is the second incident (march 2014 & february 3, 2015 resulting in the loss of the power/control while operating the vehicle, both incidents were terrifying.i purchased my certified used chevy cruze in february 2014.in march/april 2014 immediately after startup (traveling under 10 mph / approx. 60,000 miles) the car began experiencing electrical issue; the displays on the dash would flash intermittently followed bywarning lights (power steering, brakes, traction control etc.) and a complete loss of power to my car while driving, no steering, no brakes etc.i filed a complaint in 2014 (nhtsa - no. 10574169 #14311:special coverage adjustment negative battery cable loose.i immediately brought my car into the dealership for servicing. Ultimately, the positive and negative battery terminals were replaced and the service was covered under warranty.yesterday, february 3, 2015, i experienced a similar incident.shortly after starting my car (traveling 5mph / approx. 84,000 miles) the car began to shake violently, the check engine light turned on and again the car began experiencing similar power loss to my car while driving. My car was towed to the dealership and the cause was again identified as a negative battery terminal, a bad intake/gasket leaking and a small engine oil seep.these are some of the same issues identified with the initial incident in 2014 when these parts were replaced.this is a terrifying scenario and to have the same issues occur in such a short time period after the parts were replaced is not comforting and leaves me with fear that this could occur again, i do not want to continue to take chances with the safety of this vehicle. I hope this is taken seriously and resolved to avoid this from continuing to happen to myself and others in the same situation and to hopefully avoid this from turning into a serious and/or deadly situation.
For the past several months since june 2014, i have been experiencing the vehicle acceleration performance decrease. Once at a stop or stop light, it takes the vehicle between 10 to 40 seconds to fully pick up speed upon pressing on the acceleration.today (02/14/2015) the vehicle stopped with engine light on while i was trying to move from a stop sign. This was scary. I imagined this wound have been terrible if i was in the midst of fast moving vehicles. I went online to check if there was a trend in the chevy cruze acceleration and random engine shut down; sadly i came across several complaints from the following link: http://www.carcomplaints.com/chevrolet/cruze/2012/engine/engine.shtmlthis is a serious issue, and i urge the federal government to investigate these complaints and notify gm to take immediate action upon completion of the fed investigation. It is sad that we cannot even rely on home made products.
Driving down the interstate doing 70-80mph and the car starts dinging-stabilitrack, traction control, and reduced power all come on and the car loses power without any warning and couldn't drive faster than 5 mph and had to get to the shoulder of the road without getting hit by other vehicles doing the same speed. This vehicle with this issue that came out of nowhere should not be driven on the road. I have had several issues with this vehicle and cel lights on but nothing that almost completely stops vehicle without warning and almost kills everyone in the car! i get they are trying to save the engine or whatever from further damage but i am pretty sure that i would like to live and not kill anyone else in the process of this so called safety precaution the vehicle takes on.
While driving at speed the traction control light would come on engine would start to jerk and then lost power
Car when in park with parking breakand idiling in neutral. The steering wheel will jerk, the speedometer will spike at max speedand doors will lock and all dash lights flash on. While driving down the road between 25 to 45 mph the radio will turn itself off and then back on for no reason. Also while turning at slow speed, car will reset itself. As in it will lose all power to the power steering, ac, radio, everything and you will have to restart the car. Not safe at all when driving in traffic.
The brake lights would randomly come on and stay on when car was off and sitting still.i replaced the brake pedal position sensor and it seemed to stop.now, the brake pedal doesn't come back up all of the way after applying the brakes.this keeps the brake light on and the brakes slightly applied.the only way to get it all the way up is to pull it from behind with your foot.this seems to be part of the brake pushrod and brake assist issue they are having, but haven't done a recall.
My brakes keep going "hard" and not functioning properly. About a year ago i had my master cylander, brake booster, microswitch in the brake vacuum line, maf sensor and air intake hose replaced because the mechanic said those were the issues, i went 2 weeks without my vehicle, including breaking down for multiple days out of state. Now here i am with the same issues. Before i had them replaced i was told that the microswitch in the brake system was already recalled and replaced. But since then it has failed again. I was told by chevy that they only do the recall once, but if they are replacing it with a faulty part shouldn't that be recalled again? i have two toddlers in my vehicle regularly and losing the power brakes could end very bad. The power brakes fail almost every day, usually the first time i hit the brakes after starting to vehicle. Witch make me think that its going to completely fail again soon.
While driving approx. 40 mph, vehicle stalled, traction stability and check engine lights illuminated, and steering locked.the radio shut off and the radio screen/ env control panel flickered on and off continuously.i continued to drive the car since i was a short distance from home.checked the battery connections and all seemed to be tight.drove car to work today but didn't have the issue.i literally just bought this car a week ago and it passed md state inspection.i am wondering now if the inspection included a obd check.
I was driving, and the radio dash began to flash on and off. Then the steering became very difficult, and the power steering light came on, the words "service power steering" came on, then the car began to pulse, and then "service traction" came on, then the car shut off completely.
Car responds erratically and unpredictably to push on accelerator pedal. On above date in attempting to back up slowly accelerator pedal was pushed with delayed response, then followed by extreme motion backward hitting fence, damaging fender. At other times car fails to accelerate out of way of on-coming traffic causing near collisions with little or no response to pedal movement. This has happened several times with this six month old car. My friend has same model with same problem. As per chevy service manager who was twice contacted on this: a) he took a new cruze home to drive for several days to investigate this complaint from other customers and he had the same problem, b) same problems are being reported to other chevy dealers in hot climate areas of country. Chevy service manager says problem is know to general motors, but no fix is available - all tests on several other new cruze models brought in for service with same problem show that all systems and electronics are working normally. He's not sure what general motorswill do about it. This is apparently a make/model specific problem that is not being addressed as no pro-active warning info has been received by us from general motors or the chevy dealer. This is dangerous and no one is taking any responsibility. Please investigate before someone is seriously injured or killed. The lack of official warning from general motors is morally outrageous!!
When driving my vehicle (2012 chevy cruze) on the highway (i-75 north between auburn hills and clarkston), the check engine light appears, rpm's fluctuate and the automobile loses acceleration even though the accelerator is depressed. The dashboard cluster light (p, r, d) blinks rapidly. The vehicle could not accelerate and the engine seems to lose power.the vehicle did this multiple times as power and acceleration was lost. Upon receiving a diagnostic reading, the code indicated a transmission control system or output shaft speed sensor.i am submitting this complaint due to the unsafe deceleration of speed on the highway during rush hour traffic. The potential for a fatal accident is great. Additionally, this model seems to have an issue due to several on-line inquiries and complaints.
Reduced engine power. This has happened several times to this vehicle temporarily, then automatically resets. This is unsafe because you need the engine power in making turns, and especially on the highway in the city of atlanta. The engine throttle failed and i had to come out of pocket for that, and for a failed wheel bearing and for a turbo explosion on the highway. That is a lot for a car that is 3 years old, and purchased brand new. This car has been recalled for air bags, brakes, and the oil pan. I consider itlemon and would like to report this. I won't buy american again until i see some major progress.
"transmission defect" a year ago i brought my 2012 chevy, cruze to be inspected for stalling problems (hesitates) when increase in speed and jerks especially driving up a hill. I had to pay out of pocket for a diagnostic to indicate why it was hesitating when driving. Mechanic could not find code indicating any problem with the trans. Today, i'm without my vehicle for more than a week because my transmission went out in the middle of the road as i was driving. General motors is only willing to pay a third of the cost to get it repaired. I want restitution.i should not have to pay for something i warned them about a year ago when i still had a warranty at the time.if a mechanic doesn't see a code reading, it does not justify charging the customer after the complaint was reported. I have receipts showing proof of documentation indicating what i was bringing it a year ago. I believe they should take into consideration the customer's complaint, regardless codes not reading.
A sudden acceleration of the engine.
I was starting to cross a busy intersection when the engine loss power light and stability control light came on. Car would not go over 5 miles an hour. Just about 90 days ago it was at the chevy dealership for same problem where the throttle body and all sensors were replaced.
The contact owns a 2012 chevrolet cruze. While driving various speeds, the transmission failed. The contact stated that the vehicle accelerated improperly between the third and fifth gears. Furthermore, the vehicle failed to accelerate forward in the middle of oncoming traffic on several occasions. The contact stated that the vehicle's manual transmission would not shift properly after it was engaged in third gear. The vehicle failed to accelerate to highway speeds, when necessary. An independent mechanic was made aware of the failures. Autonation chevrolet laurel (500 washington blvd, laurel, maryland 20707, (240) 294-5149) requested that a diagnostic be performed on the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,560.
Driving down highway and the dic starts flashing and then the power steering failed and the car then lost power and the engine cut out. I was able to pull the car over to the shoulder and stop the car. I was able to restart the vehicle. I took to dealer and they replaced the negative battery cable. I soon received an extended warranty for the cable from gm for 10 yrs or 120000 miles. So they are aware of the issue and cars cutting out and losing power on the highway is not considered dangerous to the drivers or their passengers.
The contact owns a 2012 chevrolet cruze. While driving at any speed, the vehicle failed to accelerated when the accelerator pedal was depressed. The power steering warning light illuminated. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 27,800.
I was driving in subdivision at 20mph and vehicle went into limp mode. It had a message saying engine power reduced, service stability track and check engine light was on. It would not accelerate more than 5mph. This is very dangerous! luckily i was not going 70 on the freeway. I've been reading on chevy forums and gm forums of this happening to thousands of people. Many got in accidents because of reduced acceleration to 3 or 5 mph. I took it to the dealer it has a p2135 code and is die to a bad throttle body and throttle positioning sensor. The chevy manufacturer is not willing to do anything about it although it's a known issue to chevy and gmc cars from many years of vehicles, from what i've read 2009 to current year. Mine is a 2012 chevy cruze lt. There is a special coverage of pedal accelerator fracture but the dealer said it's not related to my issue, i have a hard time believing this. Here is a note of what the dealer looked at and diagnosed.
I received my chevy cruze in november of 2014 used with aprox. 59k miles. April 7th driving down a highway at 55-60mph it suddenly started slowing down and would not accelerate. It would jerk and the engine would rev like if you were to be idle and in park and press the gas that's the sound it made. I did not notice the check engine come on or any other lights as i was trying to control my car. The speedometer and rpm indicator started acting erratically while doing so. The gauge would go up and down and the car was slowing down. The steering also became very soft. If i were to take my pinky finger and turn the wheel it would have moved that's how soft it was. All this happened multiple times during a 30 minute time period. After i slowed down and tried going over 30mph it would start to act up again. While this was happened i only had 66k miles. I got it towed to the dealer instead of taking my chances driving it there. It was sitting there a week before they even touched it and they claim they cant find anything wrong with it. I think chevy dealers claim they cant find anything when your car is still under warranty so they don't have to fix it.
The contact owns a 2012 chevrolet cruze. While driving 10 mph, the check engine warning indicator illuminated and the vehicle failed to accelerate. In addition, the contact stated that the vehicle consumed oil. The vehicle was taken to chuck hutton chevrolet (located at 2471 mt moriah rd, memphis, tn 38115, (901) 318-3703) where it was diagnosed that the turbo head failed internally and was pushing exhaust fuel into the engine crankcase. The dealer stated that the turbo head needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number. The approximate failure mileage was 83,000.
I was driving and the reduced engine power, service stabili track, check engine warnings came on. My car would only accelerate to 5mph. Luckily i wasn't on the freeway, was only going 20 mph and almost home. Very dangerous. I put an end code reader on it and it's a p2135 code, throttle positioning sensor. I have been reading chevy cruze forums as well as in chevy forums in the past week, a minimum of 1000 people that i can see have had this issue. Many have been in accidents because of this. Its occured in mainly chevy cruze but also impalas, gmc vehicles. I took it to the dealer and i need a new throttle body, there is no special coverage although its occured in thousands of vehicles if not 10s of thousands! it's dangerous! there is a special coverage for pedal accelerator fracture but they say mine is fine and not related to throttle body. This needs to be addressed with chevy and it should be recalled or have special coverage. Here is a readout from the mechanic.
The contact owns a 2012 chevrolet cruze. While the vehicle was idling at a complete stop and upon pulling into the driveway, the contact applied the accelerator pedal, but it suddenly fractured. The failure caused the contact to slightly bump into the rear of the preceding vehicle. There were no injuries and a police report was not filed. The contact attempted to reverse the vehicle, but the accelerator pedal was completely fractured. The insurance company towed the vehicle to the dealer and were awaiting instructions from the manufacturer to repair the vehicle. The vin was not available. The approximate failure mileage was 35,000.
The contact owns a 2012 chevrolet cruze. The contact stated that while driving approximately 70 to 80 mph, he would hear wind entering the vehicle from the drivers side window. The vehicle was taken to an authorized dealer and they stated that the failure may be a manufacturers defect and was present on all the new vehicles. The vehicle had not been repaired. The manufacturer had not been notified. The failure mileage was approximately 2,000. The vin was unavailable.
The contact owns a 2012 chevrolet cruze ltz. The contact stated the rear view mirror was automatic dimming light and it doesn'tfunction as it should. When someone is driving behind him with their headlights on it caused a glare in the mirror which obscured his vision.the vehicle was taken to the dealer who advised him that they would replace the mirror with one that had tint in it. After having the rear view mirror replaced, the failure continued to occur. The manufacturer was contacted and offered no assistance. The failure mileage was approximately 150.updated 03/05/12*ljupdated 03/07/12
My problems started with my trunk popping open on its own while driving and while parked. This is concerning not only to my loss of focus on the road because of this, i also worry about who ever is driving behind me should something fly out of my trunk. Also my windshield wiper blade on the driver side comes off the motor clip this is very dangerous while raining i have to drive with out visibility. My car then decided not to start and when i finally got it to start it told my airbags needed servicing, my power steering, abs brakes, traction control, and stabilitrack. There was no control of the car. That had went away and was able to get car safely to the dealership to get it serviced today. This seems to be a problem with other 2012 chevy cruze's in which i have done research. Something needs to be done about these electrical issues before someone ends up getting killed.
Passenger wiper blade quit working while driving down the road during a blizzard.
I believe the gm recall 25302 on chevrolet equinox vehicles should be expanded to include the cruze model.i own each of these models and have not had an issue yet on the equinox, but the cruze had to have wiper ball joint replacement that is explained in this existing recall.please consider expanding this recall to include all modules of chevrolet that utilize this same wiper ball joint because this design fault exists on the cruze model as well. My cruze was fixed at a garage that is not chevrolet dealer affiliated, so i'm not sure how the nhtsa tracks these types of issues.the issue with the cruze was that the passenger side wiper blade was no longer moving, the ball joint was broken and no longer functioning and had to be replaced.
Driving on the highway and the wiper stopped working on the center
While i'm driving southbound on i-75 in detroit,my driver side windshield wiper stops working and shoots all the way up the opposite way from where it sits at rest and stayed stuck there during a bad storm where there was flooded roads.seconds after it malfunctions i hit a huge puddle of water due to me franticly try and see out my windshield and hydroplaned almost into another vehicle at 55-65 mph.this was one of the scariest experience of my life and now i'm stuck with a broken windshield wiper. I think this needs to be addressed as an issue because it was extremely dangerous and i'm very lucky to not have crashed my car.
Driving on the interstate after work during a rainstorm. Wipers were operating normally the first few minutes, and suddenly the driver side wiper failed.visibility was extremely diminished and created a severe safety hazard, as i was in motion, traveling at 65mph and in heavy traffic conditions. I managed to maneuver my car off to the shoulder where i had to remain for some time until the rainstorm passed; only then was i able to continue driving. I believe this is an extreme safety hazard and needs to be properly addressed for recall, as it seems many other chevrolet cruze drivers/owners have experienced the same type of situation involving failing wiper arm functioning.
Driver side windshield wiper becomes detached from wiper transmission when driving at highway speeds and simultaneously using windshield wipers. This poses significant danger because visibility is drastically reduced in rainy or snowy conditions. Car lurches forward when at a stop and transmission is in drive.
My windshield wipers had stopped working completely no movement at all,they were making a noise whenever you toggled the wiper control inside the car. So i mad an appointment for jan 5th, 2018 so that it could be looked at and fixed. They told me that it was my windshield wipers transmission that needed to be replaced. In which i knew i had been researching before hand needed to be sure . Auto shop told me that it would be $149 for the part that i would be responsible for, and they would take care of the labor and, then she said no it would be $74.00 for part and i told them to go ahead. They said they needed to order the part and it may not be there that day. So i then made an appointment with them monday january 8,2018 when they were supposed to have the part dropped my car off on that sunday january 7,2018 and they called me monday@9:30 telling me my car was ready so i picked it up after work.. Skip forward to friday january 12,2018 i get ready to leave for work and go outside i clear my car off and my windshield wipers aren't working.. I spray de-icer on them put my defrost on remove ice and all and they are not working... It has only been 3 days that i've had my windshield wipers transmission repaired and i'm still having this same issue.... I need answers.
Hvac door actuator does not operate correctly. Car will not blow air on to the windshield to defrost the window. Results in poor to no visibility while driving due to interior fog on the windows and spray from other traffic freezing to the windshield.
All hvac functions working except defroster (windshield) not functioning. Snow and ice won't thaw
The windshield wiper reservoir hose has come lose and is leaking 95% of the washer fluid into the engine compartment and is not cleaning the windshield causing it hard to see on partially rainy or dusty days here in texas. Not to mention i do not know what problems could be caused from the excess washer fluid spraying into the engine compartment. Chevy will not cover this under the extended warranty.
Backing out of a parking spot in a non-regulated privately owned parking area vision is impaired and anyone moving in any direction toward you cannot be seen or noticed until impact.
The hvac blender door mechanism ( heat mode door lever) broke which disables the defrost mode in the car. This happened during a winter storm and i could not see through the windshield and only partial vision of the road. Very very dangerous situation and going forward. Very expensive fix, so i am debating weather to spend the money to fix myself.
The contact owns a 2012 chevrolet cruze. The contact stated that while driving in a rain storm, the driver's side windshield wiper stopped working. The dealer and manufacturer were not contacted. The failure mileage was 108,000.
Let me start by saying this issue was the not the first issue that's cause me to tow my car first was my engine failure due to coolant lines ripping while driving. And this issues is about defrost and heating in the general i was driving on the highway with me heat on the windshield but it didn't heat the front windshield instead is was heating my face the windows were already a little foggy but i expected it to be clear while driving but instead while going 65mph on the highway my windows completely become fogged completely white i couldn't see anything lucky for me i was on the right lane so i pulled over and was safe however if it happened even 5 seconds later i would of most likely hit or been hit as the highs had some renavations and the new turn had no pull over and had a long and tight turn. Anyways if your also having this issues and know a fix please inform me.
Windshield scratches super easy making it difficult to see properly in sunny conditions. I have perfect vision and have a very hard time seeing past the scratches the microfiber cloth left on the inside from cleaning and my plastic winter ice scraper made on the outside in the winter. Never had a car in my 20+ years of driving with such a crappy windshield.
The defrost quit working while we had -50 degree temperatures this winter. My car could not keep the windshield clear to see. It was in motion when it began getting more and more foggy. Now hear a gear went out in the vent system
While driving on the nys thruway at 5:30 a.m. Through light snow and resulting salty road-spray from other vehicles, the driver's side wiper stopped working without warning. The passenger side continued to work. I pulled off the nys thruway to try to see if i could get the wiper moving again by lowering it from a 90-degree upright position in which it was stuck, to the resting position. I tried the wipers again and the driver's side went up about six inches and stopped.triple a came and flatbedded my car to a dealership where it was determined the wiper transmission had gone bad and needed to be replaced. This car is 2 years old, and the windshield was always cleared of heavy snow/ice before using the wipers--wipers weren't used to remove snow. Other cruze owners have posted same issue which leads me to believe the part is defective and should be replaced at the cost of the company. I paid $235.94 in parts and labor, and an additional $53 in towing expenses beyond my triple a coverage.
Condensation/fog and/or frost on interior windows, will not clear.recirculation air control not functioning properly.actuator does not properly control the flaps in the hvac system, allowing moist air to recirculate even when the fresh air mode is selected.this causes excessive moisture inside the car, fogging the inside of the windows and reducing visibility.in winter climates this results in frost on the inside of the glass.in either case, clearing the windows is not possible and makes driving the vehicle unsafe and/or not possible.
While the vehicle was in motion at approximately 50 miles/hour, after dark in heavy rain, the drivers windshield wiper arm suddenly stopped moving. This failure may have resulted in property or personal injury or both, when my view was obstructed due to the failure of the wiper arm to clear the rain. The passenger side wiper arm continued normally. A quick search indicated this problem has been previously reported. This is a safety issue in my view, where the manufacturer is culpable and liable to make the necessary repair so this doesn't result in damage/personal injury. The dealer quickly replaced the 'wiper transmission' which i had to pay for, and feel this is a manufacturing safety defect that is a safety issue that needs to be assessed for recall at no cost to the owner (or reimbursement for those already replaced).
When you turn the dial to use the wipers. It does not work. You can push it, to spray the wiper fluid, but the wipers dont move. My vechile only has 51000 miles on it.
I was driving in a rainstorm and all of a sudden my windsheild wipers stopped working this is extremely dangerous and i have read other complaints about this happening to people!!!
Wipers started stopping when on.if you turn them off and then on they work for a very short time then stop again.when the wipers are in the off position they stop right in front of the drivers view.took to dealer, dealer stated the body control module was going out and would affect more and more of the car and could pose a safety hazard.
The morning of 1/5/17 i noticed my passenger windshield wiper would not move, but the drivers side still worked.no change on the afternoon drive home.on the morning of 1/6/17, the passenger side wiper still didn't move, but the drivers side wiper moved up and then would not return to the down position.i manually moved it down, and now neither wiper moves.very dangerous at any time to not be able to clear my windshield, but with the dirt and grime of the winter in the midwest along with the constant flecks of snow from the cars around me, i was struggling to make it to work safely.i'll have the issue addressed with my mechanic this evening/weekend.
While i was driving in the rain my driver side wiper blade just stopped working.one of my co workers looked at it and the entire blade came off.i had a mechanic look at the problem to find out the passenger side is just the same way.the entire windshield wiper mechanism has to be replaced.for now the parts are welded together to make it work.
Driver side windshield wiper stopped working while driving on city street.it moved a quarter up the windshield and stopped working.
The wiper blade transmission had to be replaced on the passenger side wiper 3 weeks ago.now the driver side wiper will only go about 1/4 of the way up.the passenger side wiper got stuck on the driver side wiper and broke completely off.this is a horrible safety hazard.
Driving in hard rain in near rush hour chicago traffic, the driver's side windshield wiper quit working making driver's visibility very poor. Inspection revealed that the plastic cup had popped off the metal ball on the linkage. It would not snap back on. The wiper transmission was replaced to repair the car at owners expense, because the car was outside of 3year/36,000mile warranty based on mileage.
After i finished clearing the windshield off before driving, i turned the wipers on. They both turned on, but the passenger side wiper brushed right over the driver side wiper. The driver side wiper no longer worked. The wiper transmission had broken. I replaced the transmission on jan. 22, 2015. On march 26, 2015, i was driving in the rain with the wipers on. After two loud bangs, the passenger side wiper stopped working. The car had not been driven 1,000 miles with the new wiper transmission before it broke, too.
On my way home, my vehicle was in motion on the highway during heavy rain. I was so terrified didnt notice that something was wrong till i pulled over. The left windshield wiper had stopped working. I had to wait till the rain had stopped to go home.
Windshield wiper transmission (linkage) failed during operation of vehicle during a rain storm, causing the driver's side wiper to stop working and visability to be compromised at high speed.
Vehicle fails to turn on windshield defroster causing limited to no visibility.
My passenger side windshield wiper stopped working.i was trying to make it a few days until i could afford to fix my passenger wiper and my driver side stopped working on my way to work on the highway while i was in motion. When this happened i had to hang my head out the window to see where i was driving until i could get to a safe location to pull over.
Was driving when the wiper transmission failed. Was able to rig it so i could continue to drive. Stopped at dealership they said 7 weeks for the part.was able to obtain from a dismantler. The chevy cruze forum says this is a common problem.
In 2014 my car had an issue where it started over heating. The car was previously part of a recall for the water pump breaking. This caused my car heating and cooling system not to work properly. This can be dangerous if driving and it happened while i was driving. I just had the same issue on october 20 of 2016.
The heater blows air at 215 degrees causing the heater vents to become very hot, and untouchable.the owner is unable to use the heater fully because it is likebeing in a sauna. Gm knows about the problem, but has no resolution because the issue is a design issue. The owner is proceeding with the lemon law.
The contact owns a 2012 chevrolet cruze. The contact stated that the inside of the vehicle smelled like burning plastic and the windows on the vehicle fogged up. The contact took the vehicle to the dealer three times before they were able to determine that the heating core caused the fog. The heating coil was replaced but the contact stated that the vehicle then smelled of burning coolant and plastic. The vehicle was not repaired. The failure mileage was 22,000 and the current mileage was 25,900.
Gm has a defective drivers side windshield wiper system that failed/stopped working while i was driving on the highway in the pouring rain. This situation can and will kill somebody. Thankfully i was able to pull over and had tools to remove the drivers side windshield wiper and plastic wiper motor cover to re-attach the windshield wiper linkage.otherwise i would have had to call roadside asst.below the plastic windshield wiper cover, there is the windshield wiper motor and linkage.there is a 6 inch arm that comes off the wiper motor with an upside down bowl.the half bowl attaches toa 3 inch arm with a half a ball at the end of it that faces upwards.the half ball then is attached below the bolt/nut that holds your windshield wiper on the car.gm says it is not covered under warranty. So does chevy dealership. Cup and ball attachment system in the wiper motor linkage with no clip to stop it from popping off.gm question reference #[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2012 chevrolet cruze.the contact was driving 12 mph during a rain storm when the wipers were activated but would only operate extremely slow.the contact pulled over because he was unable to see the roadway because of the faulty wipers.the contact took the vehicle to the dealer where the dealer confirmed that the wiper speed was slower than normal.the contact called the manufacturer but the manufacturer provided no assistance.the contact was concerned with the safety of driving the vehicle during inclement weather.the failure mileage was 5,000.updated 11/14/11 updated 11/21/11
The contact owns a 2012 chevrolet cruze. The contact was driving 30 mph when he heard an abnormal noise coming from the wheels. The vehicle was towed to the dealer for diagnosis. The dealer was unable to diagnose a failure. The manufacturer was not contacted. The failure and the current mileage was 6,000.
My 2012 chevy cruze suddenly developed vibration in the front end as well as pulling to the right. Pulled over to inspect it and found a large bulge in the sidewall on the front passenger side tire. I drove it to discount tire where they said it was not safe to drive and it needed to be replaced. They wont get into any warranty/defect issues they referred me to the chevy dealer for that. I did have them put the old tire in the trunk. When i got home i pulled it out to look at it and on the inside of the tire right where the bulge is the tire is cracked on the inside. Ugh! i called continental and they said i need to take the car to chevy and have them inspect them and they will contact continental to see if they are considered defective.
Vehicle turned off in the middle of taking a left turn. Caused the car to go off the road into a graded lot. At this point causing my tire to go flat and damaging the fender and passenger door. This is notthe first time the car has turned off on me. I have had it in the shop 3 times in the 4 months that i have owned this vehicle and still nothing is resolved.
Blown turbo/oil cooling system. Replaced, $2050.00.,, coolant reservoir cracked/ replaced/with labor $200.00. Valve cover, inner crack(gasket crack) also, $175.00,, tire total flat(tried to fill with air) tire became flat within 1 minute,, had to buy new tire. $125.00/.. Coil pack replaced, $175.00,, battery(died), replaced $125.00// ocu/ replaced,$200.00//oil plug replaced$27.00 gmpart.partsdirect price with shipping $7.00 !!!, i reelly got the shaft on that 1 !! on star cover unglued & fell off,,other than all this, it is the most fuel efficient motor vehicle i have ever owned. .i have gotten as much as 54mpghighway,, on a test of 1 ,10th of a gallon(=12.8oz) 9miles, their is a secret to getting this milage,these replacements have occured over the course of 4.5years, 168000miles. Repairs totalling with tires, oil changes, etc. $5200.00,eye opener,jaw dropper.
I just bought a 2012 chevy cruze. At take off and turning around curves at low speed the steering and the wheels shake. I took it to the dealership. And couldn't find anything wrong with it but it continues to do it. Very upsetting that it is brand new and already having problems. I really like my car but wish it was fixed.
I was driving to work around 6 am my dash board blinked off and on and showed an error "traction control/stabilitrack."i have taken the vehicle to the dealer at least 3 times and they tell me when the vehicle is in their care it does happen. The last time i let them keep the vehicle for a 1 1/2 weeks and it happen the next day i drove it. Now i'm trying to figure out who is going to reimburse me for the rental i needed.
While driving at speed the traction control light would come on engine would start to jerk and then lost power
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