We found the following complaints for CHEVROLET CRUZE (2011)
Read complaints for CHEVROLET CRUZE (2011)
Real bad oil leak my oil been leaking for months and a intake manifold code p2076i really need this problem fix. I done spend a lot of money getting this car repaired everytime i get this chevy cruze out the shop something else wrongs i canā€™t out no more money into this car too many car problems i havenā€™t drove this car in 3 weeks because i was driving somewhere and white smoke started coming out the tailpipe bad somebody called the fire department and police on me thatā€™s how bad the smoke was coming out the tailpipe mind you i had just got the car out the shop i had got code p0303 fix this car cost me alot of money i got alot of repairs done on this car
Hit a deer head-on going approixately 50 mph causing severe damage to the front end of the vehicle.air bags never deployed, but could smell the air bags and hear them in the steering wheel making noise.the crash was enough that on star was alerted of the crash and called 911.
Front passenger air bag "off light" comes on intermittently on my 2011 cruze when an adult is sitting in the front passenger seat -- indicating the air bag system is off.i've taken it to my gm dealership twice and both times they say that everything checks out ok and there is nothing they can do.the car air bags have never been deployed.there is a flaw with this safety system and gm should step forward and come up with a fix.
The contact owns a 2011 chevrolet cruze. While driving between 25 to 50 mph, the air bag and service air bag warning indicators illuminated. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 118,900.
I took my car to the kaspar dealer and sandusky, oh and was told the passenger airbag sensor was bad and the repair costs would be 800.00.this is odd because at least 95% of the time no one sits in that seat. This car is not our family car.it is strictly for me to use for work.this seems to me more likely to be a defect than something i should be at fault for.
When driving with an adult female in the passenger seat, the airbag indicator indicates that the airbag is off.adjusting the seat height sometimes remedies this problem, resulting in the indicator light indicating that the airbag is on.however, most of the time, the airbag remains off.we notified the chevrolet dealer about this problem.they claimed it was normal.we purchased this car, in part, because of its excellent crash rating. It is most disturbing to realize that if we ever did get into a crash, the passenger-side airbag would likely not deploy.i have a hard time believing that this is "normal".i feel less than safe in this car.please help in remedying this problem.
Air bag light stays on.
The contact owns a 2011 chevrolet cruze. The contact was involved in a crash where the vehicle rear ended another vehicle and went into a ditch. The contact stated that they could smell the powder from the air bags although they did not deploy. An onstar representative called and stated that they received a message stating that the air bags deployed. The vehicle was towed to a repair shop where it would be inspected by the manufacturer to determine why the air bags did not deploy. The current and failure mileages were 7,000.
The contact owns a 2011 chevrolet cruze. The contact stated that the front air bag light would intermittently illuminate while driving 30 mph and above and when a passenger was seated in the front passenger seat. The vehicle was taken to an authorized dealer, but they were unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Takata recall - my car was involved in an accident, in motion, on a city street.my air bag did not deploy.my seat belt did not hold me.i took a hit to the head, having to have stiches, along with both eyes turning black/blue.
Accident, on jan 15 2017, vehicle was turning into a restaurant parking lot from a highway and hit by a f150 pickup on the front end and whole passenger side, going about 15 mph and other vehicle was traveling 50mph, none of the 10 air bags deployed, have shoulder injury 3 days following accident, vehicle was towed to collison, shop & was made aware that the frame of the vehicle from front end to rear was shattered, the vehicle was moving and turning into a business, the insurance company deemed that the vehicle was totaled. No air bags ever deployed, if there were a passenger they would have died.
We rear ended another vehicle and neither the driver's air bag or passenger air bag deployed. The driver's side was pushed up in the front end and the bumper, fender, grill, hood, headlight and turning light were all destroyed. These were pushed up into the grill area of the car.
Me and my boyfriend were driving in calcutta ohio we went to pull out of a parking lot to go to mcdonald's and we looked both ways and we were clear to go and by the time we hit the center turning lane and started to turn into mcdonald's and a jeep came flying out of no where and our vehicles collided causing front end damage.the air bags failed to deploy in the car.
Consumer stated chevrolet cruze caused an accident, could not stop. It crashed into a ford expedition.the consumer also stated the air bag did not deploy.
Just a few day's after buying our new car we noticed on occasion the passenger air bag lite would not indicate on.. Took it back to the dealer and they tried it out and it worked for them.the second time we took it to the dealer they did see the chevy said that they could reset something and it would help.the third time we took it back to they put a new sensor in the seat.. Now it is up there a 4th time for them to see what is going on...they dealer has been wonderful on trying to take care of the issue... I have looked on the internet and there is several complaints on this... Can we just request that chevy let us buy another model?
The initial problem was the airbag indicator light did not come on when my wife sat down in the passenger seat.it was an intermittent problem with the light not coming on to show the airbags were active. We took it back to the dealer and they could not duplicate it.i waited about a week and it happened again.i took it to the dealer with the airbag light off with my wife in the seat.they replaced the sensor in the seat. For about a week all was ok.then we were coming home from a shopping trip and my wife sat down and the light indicating the airbags were active did not come on.i drove directly to the dealer, about thirty minutes, and with my wife in the seat showed him. The service manager called gm and was on the phone for about 45 minutes.they connected the vehicle to the gm computer with my wife in the seat and ran a number of tests.the gm people indicated to the service manager that they were aware of the problem and told him not to touch anything that the vehicle meets all government specifications. They said they would call back in 24-48 hours.they did and claimed there was nothing wrong with the airbags and said all of the 2011 chevrolet cruzes were the same as mine.they said there was nothing more to be done.the problem has not reoccurred yet, but we are skeptical about the outcome and notified you folks. I just hope if we have a headon and the light indicates the airbag is off we will have a problem and gm will have a problem.
Direct impact with 1200 pound cow while driving on a state highway, the airbag did not deploy. Entire car engulfed in flames as the engine immediately started fire. Totalled. Why didn't the airbag deploy? serious injury. Serious safety issue. I have purchased 2 cruze's because of the safety features. This is so not safe and so unacceptable
The passenger sensor in the airbag system is defective and gm is refusing to cover the cost saying it is not covered under the powertrain warranty. This will cause the airbag system on the passenger side to not deploy in the event of a crash.gm is saying it will cost $400 to fix which i think is ridiculous. The car has never had an accident and an airbag has never been deployed. I think safety systems such as airbags that have no means of wear and tear other than deployment should be mandated by the federal government to be covered under an extended warranty period of 10 years or 100,000 miles. Airbags are a safety measure required by the federal government and therefore should be required to be of good workmanship and in good working order for a period much longer than 3 years. To charge the consumer $400 to fix something that should not fail is a disgrace. Thank you for your time in reading my concern. I would appreciate a follow up to this inquiry.
The contact wanted owns a 2011 chevrolet cruze. The contact stated that the front passenger side air bag sensor malfunctioned. The front passenger side air bag would not identify a passenger sitting in the passenger seat and the air bag would not activate. The vehicle was taken to an authorized dealer where the front passenger seat cover was removed and the sensor was replaced. The failure continued. The manufacturer was notified and stated that there were no other remedies for the failure. The failure mileage was 2,600.updated 02/15/12*ljupdate 03/16/12
The contact owns a 2011 chevrolet cruze.the contact stated that while traveling 55 mph, the passenger air bag off warning lamp illuminated although the passenger seat was occupied.the failure has occurred on several occasions.the manufacturer was made aware of the failure.the vehicle was taken to an independent mechanic who diagnosed that the weight sensor mat needed to be replaced.the vehicle was repaired, however the failure has recurred.the failure mileage was 36,000 and the current mileage was 39,000. Updated 8/19/14
In sept of 2013 after just a few months of owning the car i was rear-ended at a speed of 25-30 mph. The airbag didn't deploy and my head bounced from the steering wheel to the headrest where i suffered a severe concussion leaving me out of work for a month. Also my radio console lights flash on at random times, i experience the turbo lag crap the dealership gives as and excuse (especially after telling me during a service test drive that my car didn't have a turbo!) and after owning it for 1 month a part of the engine fan sheered off and destroyed my a/c unit leaving me with a $2500 bill to redo that.i can't wait for my settlement from the accident to get the hell out of this car. This is my first and last chevy ever!
Picked up car from shop after paying over 800.00 and the car statedto smell the car act as if it will catch a fire.smoke coming out of the vents and under the hood.called the dealer and no help the service manager will not return my call.i'm out of town two hours from my home.i will have to get a hotel room and i paid for rental car for two days already.
Set up the airbag and the car mileage does look
The contact owns a 2011 chevrolet cruze. The contact stated that the air bag warning light consistently illuminated, showing that the air bags were disengaged when a person was sitting in the passenger seat. The vehicle was taken to the dealer who advised that was the design of the vehicle. There was no recalls for the failure. There was a technical service bulletin available for the failure under nhtsa item number: 10042288 (electrical system: instrument panel). The manufacturer was not notified of the issue and the vehicle was not repaired. The failure mileage was 12,700.
The first safety issue was noticed within the first week of ownership.the air bag indicator light indicated "off" with an adult passenger in the passenger seat.this car has been to the dealership 4 times for this issue and it remains unsolved.the second safety issue was noticed in october or november 2012.the car fills with an odor of anti-freeze when the heater is in use.the car has been to dealership 4 times for this issue and it remains unsolved.i feel these are both extreme safety issues that should be investigated as it appears to be a problem in many of the 2011 cruzes.
I leased a 2011 chevy cruze and had it less than 1 month. Deer were in the rd, so i slowed down, then brakes locked, i went over an embankment into a lightpole. Total loss, transported via ems to mmmhc hospital, unconscious for half hour my memory is now horrible, i have bad headaches, my back is horrible and im without a vehicle. I wasnt driving above speed limit. No collision warning and i've been to er and my dr many times
Passenger side airbag is not working.with all the faulty air bag recalls--why isn't mine being recalled?gm wants $700 to repair it, and the car is only 3 years old.
The contact owns a 2011 chevrolet cruze. The contact stated that the air bag indictor light did not always function properly when someone was sitting in the front passenger seat. The contact took the vehicle to the dealer and was informed that there was nothing wrong with the air bag. The failure mileage was 15,000 and the current mileage was 20,000.
In a front impact crash going 60 mph the cruze hit a guardrail cable destroy the frontof car and no airbags went off.
The contact owns a 2011 chevrolet cruze. While driving 25 mph, the brake pedal was depressed, but the vehicle accelerated independently. As a result, the contact crashed into a fence. The air bags failed to deploy. A police report was not filed and there were no injuries. The vehicle was towed to an independent mechanic after the crash. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000.
The sensor to turn on the passenger side airbag does not turn on the airbag when my wife sits down.she weighs 115 lbs..this is the second time this has happened.i first reported it to the chevrolet dealer about six months ago.the first time the dealer called chevrolet and changed the seat sensor.this fixed the problem until just this date, july 24, 2012.i just returned the car to the dealer with my wife in the seat and the airbag light indicating the bag was off and no one was in the seat.this is a serious defect and i think chevrolet or the nhtsa should order a recall. They said it was a weight problem.i was told they would look into it and let me know what will be done.they also indicated it was not a new problem and was occurring in other products. I need your help to get this dangerous problem fixed.thank you for your consideration.
The contact owns a 2011 chevrolet cruze. The contact stated the vehicle was parked with the engine in operation and she noticed the speedometer displayed a reading of 100 mph. The similar failure occurred sporadically and would fluctuate in the miles per hour. The vehicle was taken to an authorized dealer three times and they were unable to detect the malfunction. The failure continued to occur and the vehicle was taken back to the dealer where the computerized system was reprogrammed. In addition, the air bag warning indicator would not illuminate whenever the front seat occupant weight was 120 pounds. The approximate failure mileage was 16,000.
When a passenger is sitting in the sit, the airbag system will read "off". I shouldn't have to pay for an airbag failure on gm fault. I documented a video of the airbag system.
The contact owns a 2011 chevrolet cruze.the contact stated that the passenger side air bag light malfunctioned.the air bag light failed to illuminate when a passenger was occupying the seat. The vehicle was taken to the dealer for a diagnostic testing. However, they could not duplicate the failure.the manufacturer was not notified of the failure.the approximate failure mileage was 53,000.
I was involved in a front end (mostly drivers side of car) collision where a person ran a red light. Both of our vehicles where going between 40 to 50 mph. On impact of my car no airbags deployed. My head hit the steering wheel and side window. After having it towed to the dealership where i bought it for repairs i mentioned this to the mechanics. I was told that the car had to be hit in certain spots before the airbags deploy! seriously? i do not feel safe in this car knowing that if i am involved in a serious accident the airbags may not be there to save my life! and to think that is one reason why i purchased the car was the fact it had high safety standards! absurd.
I noticed chevy cruze from 2013 and 2014 have recalls for this very item!the car is only 3 years old and i have to pay $669 for a sensor?
Cpsc#i1290104a. 2011 chevrolet cruze. Consumer stated he is having intermittent problems with the passenger side airbag control. *lnoccasionally, when the consumer's wife sat in the passenger seat, the air bag light would illuminate. The light that showed the airbagenables did not come on and displayed off. The consumer stated he went to the dealer several times. The first time he went to the dealer, the light was in the off position and his wife was sitting in the set. The sensor was replaced. However, it worked for several months and then the problem returned. The second time, he went to the dealer, the consumer was informed there was nothing else they could do.
My complaint is the side airbag. My 12 year daughter and myself were in a t-bone type accident when another car ran a stop sign. $9000.00 damage to my 2011 cruze and the airbags did not deploy on the side.she was injured in the accident i feel due to the airbags not deploying. I have called gm and the will investigate but act as if its no big deal...it is a big deal.
When installing a child booster seat in the rear seat of our 2011 chevy cruze the booster seat completely covers the safety belt latch making it impossible to latch the belt.this applies to both the right and left sides of the car.when i contacted the dealer they stated that this was a known problem with no alternative to correct the issue.the only way to latch the safety belt is to fasten it into the incorrect latch.this in my opinion creates a major safety issue.
My car keeps shutting off while im driving it.. It is now not even turning on at this point. I try to start it and wont turnover. Last week while driving down the highway at speed 35-40, my radio and a/c turned off, then the car began to slow down, then shut off in the middle of the highway. I want to add how extremely dangerous this is for me (7 months pregnant, and 2 little girls in car). I tried scheduling an appointment several times for the electrical recall and have been scheduled far out.
Radio flashes on and off an instrument cluster is flashing warning light. Engine runs rough sometimes and ac blower motor turned on and off sometimes and turn signal indicator continue flashing but does not make it usual but clicking and then resumes clicking noise.
I smell gasoline when the heat is on , and we cannot use the heat cause of the smell of course the car is in motion , is there a recallfor this problem ? and also there is a leak from the engine , i think
The contact owns a 2011 chevrolet cruze. The contact stated that the ignition key failed to release from the ignition switch. The vehicle was taken to a dealer where it was diagnosed that the gears shifter needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 21,536.
While driving the engine totally looses power and the entire car is shut off and comes to a stop. Lots of electrical messages show up, and sometimes the key cannot come out of ignition. After an hour, sometimes it will restart.i have had it towed three times to the dealer.at first they thought it was the negative battery cable, but its still has the problem.starting to not be able to trust this car as its a hazard to drive not knowing when it will cut out and just stop with no power to even have windows roll up.
The vehicle shut down while driving, warning, "battery savings mode" came on. Vehicle was towed, has not since started back up. Key's will not remove from the ignition. I believe it is due to faulty wiring causing the electrical system to short out, although, i am uncertain.
Have had repeated issues with service stabilitrak light coming on while driving and then power being reduced to vehicle, causing unsafe driving conditions; following recall to reprogram computer engine fan ran continually for days; car died when startong, dealer replaced computer tried to return with check engine light on, now stabilitrak issue has recurred again. Not confident that dealership has any clue what is really wrong with this car. The dealership's most recent guess is that something is wrong with the transmission but that they are getting a code they don't recognize.
Smells like it's burning, smokes into the inside. It's been numerous times in the shop but it keeps doing the same. Electrical problems with the driver seat and lighting also
Takata recall. Recently while driving, my car will randomly say service stabilitrak or service traction control whenever i turn the wheel backing up but wasn't affecting the car in any way as far as i could tell. My headlights would also flicker at the same time so i figured it had to be something electrical. Yesterday while turning onto a different street and today while driving straight down a street i lost power steering.
Air bag light stays on.
After the service date of april 21, 2014, for a coolant leak. I was notified by a service adviser that the engine service light was on which was not on prior to my visit. The engine service indicator light on the dash is still coming on and off based upon i would guess a number of starts and stops. I investigated what i could and found the gas cap was broken, not locking into place. So i purchased a new cap from the dealer and replaced it.i purchased a code reader and eraser, but still have the on/off indicator light on the dash. So, i have an appointment on 11/20/2014 with the dealer to check this third time coolant leak, change the oil and there inspection as well as the engine service light on my dash.
In sept of 2013 after just a few months of owning the car i was rear-ended at a speed of 25-30 mph. The airbag didn't deploy and my head bounced from the steering wheel to the headrest where i suffered a severe concussion leaving me out of work for a month. Also my radio console lights flash on at random times, i experience the turbo lag crap the dealership gives as and excuse (especially after telling me during a service test drive that my car didn't have a turbo!) and after owning it for 1 month a part of the engine fan sheered off and destroyed my a/c unit leaving me with a $2500 bill to redo that.i can't wait for my settlement from the accident to get the hell out of this car. This is my first and last chevy ever!
It's been one year and my chevy cruze has overheated twice. The first time the thermostat was wrong along with the thermo pipe that needed to be replaced. And now similar issue is happening where my car smells funny, i turn the heat in and the car will start to over heat and never warm the car.
Tamara recalltransmission,valve cover,brake sensor, throttle sensor , this car has gave me problems after problems , every month it's literallg something new i have about 20 pages of receipts
This incident with my chevrolet cruze has happened on more than one occasion in the same month. I will be driving, coming to a stop and the whole car will turn off on me. The air conditioning shuts off, radio, the whole car powers down. I put the car into park, turn off the car, wait a few minutes and turn the car back on. Praying that me and my two year old don't get into an accident throughout the incident.
I would like to put in a complaint on my chevy cruze 2011. Since purchasing it, there have been 3 recalls due to steering and engine. I have had to bring the car into the dealership 3 separate times for the recalls beginning one month after purchase. Now, the car has had 2 separate major problems (engine & currently back at the dealership for problem related to transmission), this vehicle has broken down once while in heavy traffic, but luckily i was able to pull to the side of the road, and the second time it broke down was on a street less heavily traveled, however, i was almost rear ended. If this would've occurred while on a heavily traveled or faster speed zone, i feel that a terrible crash would have happened.both times may have resulted in serious injury or even death.i do not feel safe in the vehicle and would rather it sit in the driveway than to risk driving it. I lease the vehicle, but i would like to know any options for getting out of this lease & getting into a safe car. Thank you!
Coolant leaking under pressure from water outlet & water pump. Causes check engine light to malfunction as well as engine coolant temperature sensor & radiator control temperature sensor.
Set up the airbag and the car mileage does look
The contact owns a 2011 chevrolet cruze. The contact stated that while driving at 45 mph, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The vin was not available. The approximate failure mileage was 58,278.
Possible electrical problems.dash board randomly lights up; radio has gone completely off; steering wheel difficult to turn; security lock out engaged once; traction control came on and hard to steer and several occasions.this incidents are happening randomly and had near miss on highway not expecting the steering to lock up or become extremely difficult.this has happened over last several months.independent car repair shop could not find anything, but still happens.
Powering down also ac.some times stop runing.the pvc was not made right hadto replace it was cauesing a vac. Leak with no recall.now there is a posting about the intake exioes manfold broken down may have to replace mother and canylt ventor.a again no recall.
2011 chevy cruze manual transmission 6 spd. Random occurrence of speedometer spikes digital and needle (anywhere from 20-120 mph), volume on radio will also spike with this issue. When speedometer spiking the steering wheel will also unwontedly move 1/2 - 2 inches left or right every time which could distract/startle driver leading to a possible accident. Chevy refuses to look for a problem that "isn't there". As stated by dealership without code or a tech witnessing it. Occurrence happens when rolling at slow speeds (0-7 mph) or stopped with clutch engaged or slowly being released. Happens, 10-15 times+ a month. Has startled me several times once including me letting off the clutch and stalling the vehicle from being startled. Vehicle assembled: lordstown,ohiomileage when first noticing this issue: 78.0current mileage, issue still occurring: 18,749.seen dealership :3 times about current issue.
The 'ac off due to high engine temp' warning keeps coming on, the ac won't work and the temp gauge goes back to zero. We have had the engine coolant temp sensor replaced and the radiator temp sensor replaced also and we are still having this issue! along with the dash and power steering goes out randomly while driving.
Leaving a parking lot the instrument panel began to blink on and off every check engine light started to come on and off. Power steering was lost for a short period. Still in the parking lot at a stop sign turn the engine off. The car was completely dead, no lights no clicking noise when you attempt to re start. Opened hood checked the new battery wiggled the cables interior lights came on and car started up. Since then it has happened numerous times each event getting worse. Eventually it died and was towed to the dealership and is being looked at. This seems to be common with chevrolet cruze.
Was driving the cruze, a message flushed in screen "ac turned off due to high engine temp"ac was not on, heat was notworking, turned off blower, the screen changed to engine overheated idle engine, then changes to partial power loss and the car became sluggish, i had to continue driving until a safe place was availableto pull off, then the reactions control light started blinking and my oil life indicator toldme to change oil before returning to the partial power loss message.i towed to dealer.
Drivers side heated seat shuts off after about a minute.
When you back off the throttle and slow to 20 to 25 mph, you never know what the car will do. It may coast like a normal car. It may downshift and slow moderately. Or it may downshift to first gear and slow radically. When this happens, the computer takes full control of the vehicle. You step on the gas and nothing happens. The computer has control of the vehicle for the next 5 seconds. This has happened at least 40 different times. This creates a very dangerous situation. First, i am in the driver seat and i should have control of the vehicle. I do not. Secondly, most people drive with the flow of traffic. If i slow radically for absolutely no reason and all of the drivers around me continue on, someone behind me will run into me. It is only a matter of time before a distracted driver smashes into me. And thirdly, since i never touched the brake, the brake light never came on. The driver behind me have no way of knowing that i am radically slowing and creating such a dangerous situation. If you step on the gas to get the car to go, nothing happens. Then the computer returns control to the driver and the car takes off at full speed. If you step on the brake, the computer takes over. You then must come to a full complete stop before the computer will return control to the driver. If you are making a turn when the car radically slows, you could very easily loose control. When the pavement is wet or slippery, the problem is greatly increased. You are totally at the mercy of an insane computer. Feel free to contact me if you need any further information. Please go to the local chevy dealer and test drive a cruzewith the automatic six speed transmission. You will see what i mean.
The contact owns a 2011 chevrolet cruze. While driving at approximately 60 mph, the vehicle stalled without warning. The instrument panel warning lights illuminated. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 29,000.
In 2012 i started having issues with my vehicle "chevrolet cruze 2011" and the vehicle is now or has been under gps based surveillance. The vehicles surveillance became aware to me during 2013 when i noticed constant beeping sounds. These were not the chime sounds indicating "vehicle service needed", these are post beeps or "hard drive access". The post beeps indicate access to the vehicles electronics system and compromising "electrical safety" and "sole operator owner" abilities.any time i step near the vehicle it would "sound off" indicating i approached the vehicle.any time any other person approached the vehicle it would not "sound off".any time i enter the vehicle the,car would "sound off".any time any other persons would enter the vehicle it would not "sound off".when beginning a trip the vehicle would "sound off".when reaching a stop or destination the vehicle would "sound off".when stopping at a stop light the or any stop sign or vehicle halt the vehicle would "sound off".the vehicles electrical system has been compromised, allowing malfunction and alterations of vehicle calibration "assumption". I have had electrical flaws within the vehicle such as the fans never shutting off since the stalking began. Sounding off would be the audible post beeping hdd access sound, indicating information transfer within the vehicles computer system. This event is unheard of, and is undocumented on the internet, i also was able to verify with others that was not a noticeable event. This is a deliberate targeting and isolated harassment of myself and my personal life from a unknown source remotely.
I was driving when my car starting beeping saying my door was open while in motion and also my locks kept locking and unlocking while driving also my windows kept opening and closing without the button being pushed.
Engine light comes on and car will slow down and barely take off. Engine is responding to gas pedal but no power in low gear so takes off very slow nearly resulting in wreck. Two shops, including transmission shop, state its electronic problem including 'lack of communication'. It happens from being stationary or in process of driving when it loses power suddenly. When engine light goes off it runs ok. Dangerous to drive as never know when it'll act up. Started about six months ago, and is intermittent.
Hello. My complaint is about the keys on my 2011 chevrolet cruze ls manual model. The metal key separates from the key fob. It has done this on three separate occasions, on two different fobs. The first two times my chevrolet dealer covered it under warranty and fixed it. The warranty is over now. At any rate, this shouldn't happen to car keys! it is a safety issue, and a nuisance as well! if this should happen to somebody in an area where it's unsafe, or the weather is bad, etc, it could turn out to be unsafe...because the key is broken off from the fob and it's unlikely one would be able to rig it up to get the car started...and should not have to because it should not break in the first place! thank you! hope i can make a difference. Ps: vehicle was stationary when this has occurred. Still...not good!
The contact owns a 2011 chevrolet cruze. While driving approximately 70 mph, the vehicle veered sharply to the right and the power steering failed. The service stabilitrack and brake warning indicators illuminated. The instrument panel gauges and radio were blinking erratically. The failures occurred multiple times and usually during or after rainy weather. The dealer stated that the battery cable needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 59,000.
The radio/hvac display turns off and on; the antilock brake system, service traction system, service stabilitrac and steering vehicle messages comes on and off; the turn signal sound may not be heard; 'battery saver active' and 'service steering' displays in the driver information center (dic); and the interior and exterior lighting may flicker. Power steering assist is also lost, and greater effort may be needed to turn the steering wheel at low speeds or while the vehicle is stopped. This only happens in the summer. Doing speeds of 65mph. The car loses power and then the dash board and radion flickers on and off. The cars sometimes shuts off and i will have to put my hazards marker on the let the car pull over to the side of the road. And im not able to take the key out the ignition. The key will get stuck and about 3 minutes later i trying again and the key will come out. I try to start it up again and the car will start up. The steering will lock up while im trying to turn or is turning the it will go back to regular state. It only does this in the summer or when the car gets hot. So i took i to the dealership and they said it was my negative battery cable. This is unsafe. This has been going on for almost a 1 year it starts and stops when it wants too. Also when im stopped or sitting at a stop light the matters are even worser
Also from the other complaint i've made on my 20011 chevy cruze eco is that when i've tried starting my car it skipped then was having trouble starting so i took my key out and got another car and hooked the jumper cables up to it and let it charge for a little while then i put the key into the ignition and had trouble starting it up it started up first try just not as usual it took about a couple second instead of instantly starting up this make me believe that the cause of this is a faulty ignition or alternator the only damaged caused from the accident was the headlight and passenger fender and bumper body the only damaged part on the under the hood was the air box intake and a hose moved around but not damaged
It said service esp.
I was driving at a low rate of speed when my car died. I had no brakes, power steering or engine power. I tried to turn my key to restart the car but the key on my fob was stuck, it wouldn't move forward or back or out of the ignition for quite a white. When i was able to get the key out, i returned it to the ignition and restarted the car and drove straight home. I called chevy corp. Office where they towed the car to my locale dealership where they could not find a problem. I am scared to drive my car, due to this happening again.
Took my 2011 chevy cruze into the shop on february after the radio, dash, headlights began shorting out (flickering on and off) the dash would flash back on it a different language and then reset itself once the car was turned off. Initial quote from mechanic was that it needed a new alternator. I then did a internet search to find out many consumers on forums were reporting the same problem. At that time we refused work from the mechanic and took the car to the dealership. They stated it was a common problem and the grounding wires were tightened. The work was done and about a month later the issues started happening again, this time when the "flickering" would happen, they dash would flash "service traction control". The car was returned to the dealership where they stated the car needed new battery cables. After reviewing the concerns on the forums for other cruze customers who stated this was replaced on their cars and the problem kept happening, i was not satisfied with that option, the dealership refused to investigate further so we took my car home. The problem persisted, this week, the car began a new malfunction while "flickering" the power steering and power brakes would quit working, leaving you with no control of your vehicle while on the roads. My husbands picked the car up from me and experienced the same problem along with the door locks resetting and feeling the engine cutting out "dyeing" then restarting itself. Upon out return to the dealership it was asked that they inspect the car with a fine tooth comb and get to the bottom of the problem.after reading several reviews, i am not satisfied with this answer. We are getting the cables replaced but what is plan c. That is what i am interested in. Who has the answer to that question?
The contact owns a 2011 chevrolet cruze. The contact stated that a burning odor emitted into the vehicle through the heating and air conditioning systems. The failure occurred without warning. The vehicle was taken to a local dealer several times; however, the diagnosis was unknown. The manufacturer was not notified of the failure. The failure mileage was 36,000. The vin was unavailable.
The chevrolet cruze 2011 is compromised by hacking and tampering and allows for the endangerment of the drive, other motor vehicle drivers or pedestrians. The radio antenna will sound off and constantly make a roaming noise as if being accessed. This is at every stop sign and every stop light or every destination reached by gps markers. The cruze system is allowing the 24/7 tracking when it is used and tampering with the intent to cause malfunction or annoyance. The throttle is being cut off deliberately at stop signs, and traffic lights and destinations, the radio antenna will constantly make a roaming noise "searching or access". The vehicle is deliberately being used for stalking blacks for hate crimes while testing out vehicle halting systems by clearly satellite. This has happened 100 or so times in the 3 year i have had the vehicle and there is no remedy. When other persons use my own vehicle these issue do not arise and i have confirmed this with other owners, my vehicle is a unique occurrence that involves also a hate crime in public, police stalking, law enforcement stalking, home stalking and tampering of all electronic devices i own or use in my home. This car is not safe and the throttle cut offs are deliberate and specific. The throttle as i said already is cut off at a stop sign or mid acceleration with the intent to remove operator control and halt the vehicle. The lights are turned on and off on their own on one occasion. I have had other people test the car, these things do not occur even while i am in the passenger side. Only when i am the sole individual driving the vehicle alone is the throttle cut off and the lights tampered with including the antenna for stalking and tracking where i go. This is my second filing to address white supremacy under the color or law that interferes with personal property and use and control of property.
On this date we scheduled a oil change with a dealer who has performed all maintenance, recalls and repairs since the purchase of our new car. We where notified that the car was ready for pick up that morning as we arrived we paid our invoice, the consultant made us aware that the engine light came on (first time since new?) this consultant did not document this engine light to our records. Well, the engine light kept going off and on during the next 10k miles (2 oil change later, out of warranty, my fault) i had this check engine light diagnosed by our dealer and they had the codes and then further tried to correct the problem. They wanted $800.00 to install a new air intake manifold and throttle body then continue to test for more problems with no guarantee of repair. I could not afford the repair and declined the fix.the other problem surrounding this car since april 21, 2014 was that the fuel gauge would not show full after fill up and would move up and down the scale on the gauge. The ac would come on at strange times when running the heater? well any ways that was 7 hours at the dealer and made for a long day. I had to return to pick up the cover they forgot to install over the spark plugs, and complained about the leather sets being soaking wet with water and that the car has had these problems since april 2014 under warranty, the dealer did not want to help us? i purchased this car from them and purchased the 35k oil change extended warranty and bumper to bumper warranty? this dealer did all ! the maintenance, recalls and repairs. I'm glad we didn't go over the 1000 foot cliff at yellowstone when the brakes decided not to work (we learned later of the brake recall) they have a excuse for every question you ask, no reports on the all point inspection on our brakes and tires, password problem they say? i'm ready to buy a truck elsewhere now, poor gm an chevy.
My car hesitate sometime during driving at low speed or high speed and the stabili trak light appear, the check engine light stays on even when i have replaced the part needed..
After oil change and left the dealership a strong smell of burning antifreeze filled the inside of the car, it was very difficult to breath. I turn the car around back to the dealer they checked (or so they said) could not find anything wrong with it, when i got into my car it was covered with air freshener they put so much of it to cover up the burning smell that it took about 3 weeks to wear off and the smell started all over again. But they won't do anything because according to them there's nothing wrong with the car. The trunk button does not work anymore though at the dealer they confirm is an issue they have with the cruzes they won't cover under warranty and have to pay $200.00 for something they know is a faulty part on this car.
I have returned my 2011 cruze for electric windows automatically going down and not going back up....3 times replaced...the dealer told me after the third repair it was because of my dog drool...i then duck taped the window buttons on each door in the back where our dog sits and the same thing keeps happening...only this time it begins from the main mechanism on the drivers door which means it is not from our dog....i need help having this fixed....we also had ignition problems for the same car 2011 cruze...having to have it towed to the dealer and it cost nearly 500.00 to fix...i am hoping to be eligible to get a refund. We to were driving ...when we started the cari could feel the ignition lock and were unable to get the key out...the key actually broke in the ignition...the 2011 is not mentioned in the recall list??this is the first brand new car i have ever owned and i am extrememely saddened by all of the issues occurred in the first 2/12 years...i hope you will help...[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I was driving on my way to the store, suddenly i started smelling something burning.i the thought that the smell was coming from outside.but it happened again on december 31st when i was on my way home from work.i didn't see any smoke, but i smelled something burning. The fumes were coming from the vent. This needs to be checked out.
"takata recall" my car is shutting off then powering back up by itself.. Seems like something is stuck reading a code of p0234
From a stopped position, i would accelerate through 1st gear, just before i change gears to 2nd. The whole car's electrical system goes haywire. All systems reset, most of the time this means i can a very bad jerk in between gears 1 and 2. A few times the car turned off. If the car does die, i am unable to start the car or jump it for at least 15 minutes. The longest i had to sit was over 30 minutes. Chevy's dic system tells me to check a variety of things, not always all of them. But usually check power steering and airbag systems. A few times it told me to check traction control systems. The check engine light has never come on in any of these instances.chevy says this is due to a faulty ground wire, which they replaced and it continues to do this. This is a very dangerous situation, where if i was in a busy intersection i could easily be caught in an accident. Luckily, this has happened mostly in residential areas.
I was at a stop light waiting for light to turn green and all of a sudden the speedometer jumps to 45 mph and stays there a couple seconds then slowly drops back down to 0mph. This has happened multiple times but only when i am sitting at a light. One time i pressed i the accelerator to go while it was doing it and it still read 35-40 mph when i was just creeping along from a stand still.
On 12-5-15 i was on my way to ct from mass and was on 91. About 45 minutes into the trip the car began to loose power and the check engine light came on and the service stablitrack light came on. As soon as the light came on the temperature gauge and rpm gauge would fling up and down quickly! i immediately went from 65 mph to 30 mph.( i was almost rear ended by a car behind me) i coasted my way to the right lane and was able to get off the exit. The car took about 4 hours to go back to normal. ( i returned to mass, i had to take the back way home and avoid the highway as the car still hadreduce speed) the car will return to normal and the check engine light will go off. Everyday now the check engine light will come on and it will say service stablitrack. The car immediately looses power and you can hear the engine(sounds like a fan blowing hard) the transmission will not shift. The rpm will jump to 4-5 while only getting to a speed of 35 mph. The dealer has no idea what i am talking about. This car was bought in january of 2015 and has less than 65,000 miles on it. I have read a few complaints about this similar situation happening to the same car i have. This is a safety issue!!! the car has been serviced on time!!! please help me!! i refuse to take the highway as i never know when this is going to happen.....
2016 ecm reprogramming recallever since i brought my car in for the recall in 2016 to have the ecm reprogrammed, i have had severe issues with very rough idling, slow acceleration, and inconsistent fuel usage.check engine light comes on and lists several sensors that need to be replaced.we replaced all of them and the problem still comes back.now the codes indicate there is a catastrophic issue with the ecm and chevy will not cover it even though this issue started from their own recall.
The contact owns a 2011 chevrolet cruze. The contact stated that he was under the impression that the vehicle could be towed behind a rv. He read the manual that stated that he would have to remove fuse 22 which caused him to lose 12 volts and he could not operate the auxiliary aftermarket braking system. The contact called an authorized dealer who stated that they would place a wire around it. The vehicle was not repaired. The contact called the manufacturer who stated that they could not offer any assistance. The current mileage was approximately 3,800. The failure mileage was approximately 2,000. Updated 06/08/11*ljupdated 07/08/11
The contact owns a 2011 chevrolet cruze. While driving 70 mph, the glove box lighting started to flicker and the exterior lighting failed. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the negative battery terminal clamp needed to be replaced. The vehicle was repaired under technical service bulletin number: 14311 and nhtsa campaign number: 10057574 (electrical system); however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 60,710.
The contact owns a 2011 chevrolet cruze. The contact stated while driving 35 mph there was smoke coming from underneath the instrument panel. The vehicle was driven onto the side of the road and after she exit the vehicle itburst into flames. The fire department was called and a police report was filed. The fire department stated the origin of the fire was electrical. No one was injured and the vehicle was destroyed. The insurance company was notified of the failure. The manufacturer was notified and referred him to the legal department. The vin was unknown. The failure mileage was 16,000.
Front passenger air bag "off light" comes on intermittently on my 2011 cruze when an adult is sitting in the front passenger seat -- indicating the air bag system is off.i've taken it to my gm dealership twice and both times they say that everything checks out ok and there is nothing they can do.the car air bags have never been deployed.there is a flaw with this safety system and gm should step forward and come up with a fix.
After starting the vehicle and driving forward the dash screen started to show different "check" warnings. Check stability control, check power steering. The check engine light came on as so did most of the dash indicator lights. The power steering stopped and the engine temporarily quit. The engine responded again and while driving the dash went dark and the car died. I had to turn the ignition off and restart the car. This is the third time this has occurred. The last event was while driving through a parking lot.
The 2011 chevy cruze was driven by our daughter, she was driving 35 mph, when she noticed smoke coming out of the hood. She pulled over and in a matter of minutes the car was in flames.
Me and my kids were driving down the highway when my 2011 chevy cruise just lost power and my engine stopped working... It will not start up at all. Mechanic cant figure out why. I've got tons of sensors going out everytime i turn around and i am a mother of a disabled son. We were on at parkway going 65 to 60 mph. It could have been very bad. It happened ed in madison ville ky
Loss of power steering during driving, radio flickers on and off while driving, while pressing brake while stopped the car continues to jump forward - city driving on highway and streets.began happening one month after i purchased car on 4/3/2016.
Was traveling on the highway with cruise control set at 67mph when suddenly the car just lost power and the engine quit running. All of the dashboard instruments lost power ,gas gauge registered empty, etc.although the radio did not go off.luckily this happened with very light traffic and was able to pull off in the emergency lane and put the vehicle in park and restarted the vehicle with no trouble.continued our trip and did not happen again.after thinking about this i did notice the vehicle a few weeks ago losing some accelerating speed/power intermittently while traveling.not sure if that was an indicator or not.did call onstar approximately 5 hours after incident to diagnose and see if any error codes came up and they stated they showed nothing. This is my daughters vehicle and i fear that if she is traveling in heavy traffic and this happens again that this could cause a sever accident.
The car is hesitating after stopping whether itsa light or sign also has while in motion which almost got me hit! !t1here is also a burning smell at times! i have had it looked at within the month and they said it was a sensor , no-one seems to know what to do ! bou8ght this car from honda in anderson indiana!! its had problems the whole time i've had it1 ill never buy another cruze
Vehicle shutdown while driving on highway, several times. The car electric turns off and or flashes, stabiltrak lights come on and flashes, check engine flashing, car completely shuts down, steering is electronic or motor powered and is hard to use, transmission jerks before shutdown and breaks don't work very well. Ran over curb and off the road to avoid colliding with other vehicles. Picture, im driving on a highway at night doing 65 or so, all power goes out, its dark, other cars can not see me well, they are swerving and im swerving. This happened first around 20k and has happened on several occasions after. No corrections offered by gm under warranty, complaints were completely ignored, until murdock chevy in manhattan ks. They are currently trying to get it fixed and gave me a loner car, all other servicing dealers refused a loaner car, and told me its fixed each time. Car still has the problems listed and no solution is given from gm or chevy to fix this deadly situation. Also damage to the car from an engine overheat or dashboard overheat at the same time damaging electric, windshield, radio, gauges and dash compartment lever. Extreme heat, burning smell inside. Floorboard by the feet melts carpet and burns feet, all at the same time, on drives of 30 minutes or more.
Engine power reduced light comes on, car idles rough, like it is going to shut off.when initially taking off car putts like it is not getting gas.car acts like it will stall while driving and during idling. Stability service traction light comes on periodically and engine rmps increase.had car looked at in case it was o2 sensor, but was told by mechanic there is an electrical issue.issue has been occurring since may 2018.there are 126k miles on the car.car has been well maintained. I drive 45 minutes to work, 5 days a week.i have young children that i transport in the vehicle.car feels unsafe.
My car just went out. No warning no nothing.the dashboard wend haywire and was unable to read anything at all (speed, rpm, fuel or temp).the ignition downshifted on its own almost causing an accident while i was on the highway.once safely off of the highway i tried to park the car in a proper parking space so that i could inspect the issue and it wouldn't reverse and shortly after would no longer go forward.
2011 chevrolet cruze.consumer writes in regards to vehicle shuts off while driving.the consumer stated she informed gm of the problem, and their response by phone, was that they planned to do nothing and recommended the consumer visit the dealer to have a $400 throttle block installed. The consumer stated on 2 separate occasions, the vehicle shut down and the ignition reset itself.the consumer stated the vehicle shut down, dozens of times. Updated 08/06/14
The car has a burning electrical smell. Sometimes we can smell the odor in the cabin, but mostly coming from the engine after we have finished driving the car and walk around the front of the car. The odor has been present since we purchased the car in november 2016.
My vehicle was recalled for the valve cover gasket which may leak oil and drop down causing a fire. I was told by the dealership that this was fixed upon taken it to a mechanic because the oil was dripping down causing smoke and the part that it was dripping on was red hot which was the coil wire. Was in fact not fixed.
The contact owns a 2011 chevrolet cruze. The contact stated that the vehicle experienced difficulties when attempting to start the engine. The contact discovered that acid residue was present on both the negative and positive battery cable leads. The vehicle was taken to the dealer and the negative battery cable was serviced. The contact indicated that the positive battery cable continued to experience the failure. The manufacturer was notified of the failure. The failure mileage was unknown.
1st the vehicle failed to shift into reverse. The torque converter had disassembled and transmission was replaced. One month later the engine began to smoke, the valve cover had melted and needed to be replaced gm charged me for this under warranty part. Then, i was making a left hand turn onto a residential street my vehicle began to smoke inside the vehicle. I shut down the car and looked under the hood oil was in the anti freeze fill tank, i called gm they sent a truck and took it to dealership. The result; gm told dealership to replace engine, called back and said don't replace try to fix it. They replaced the turbo charger, turbo cooler, and oil cooler, only to have me back 5-6 times with cooling problems, the vehicle still has cooling issues, and goes back for service every two weeks or so.the vehicle was brought back to service as there were still shifting problems. They found the torque converter disassembled and transmission had to be replaced again, and then again a few months later. The vehicle has a steering issue that has been brought to the their attention. The steering locks up periodically when traveling over 30mph, and has made me afraid i will be driving and lock up permanently. The brakes are an issue on the vehicle now and prior to recall for brake assist, it is still hard to stop the vehicle. And brakes have to be replaced every 3 months. There is definitely an electrical issue with this vehicle as the emergency flashers worked periodically then completely stopped working, as well as the running lights burning out within a month of replacement on the passenger side of the vehicle. The dealership feels its not a problem. This vehicle may shut off from electrical issues eventually. When using the air conditioner the dashboard fills with over a half inch of condensation and leaks out of the vents profusely. Valve cover had to be replaced again.
The contact owns a 2011 chevrolet cruze. The contact stated while trying to start her vehicle the key became stuck in the ignition and she was unable to release the key. The failure was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,000.
The vehicle would not shift out of park nor remove the key.the wheel was locked as well as the shift lever.the car would turn on however would not move.there was no lights in the vehicle.
Speedometer accelerates when vehicle is at a stop.the vehicle is not moving but the speedometer shows 30mph.
I have a chevrolet cruze, i bought it in october of 2010; after a few months i discovered that my car was shifting roughly. I also noticed that my car would not gain speed at a normal rate. I have fought for 2 years to have my car inspected and repairs to be done; nothing has come of it yet. I notified gm with the issue and was told that they would put in a new transmission. I was also notified that the issue would persist, it is the way my model transmission works. I know this is a safety concern, my car has already left me stranded once. I believe that gm is going under the radar and just trying to appease me with a new transmission. I also believe that more can be done for the problems that persist in my car and gm is refusing for it to be done. My car is a safety hazard from the numerous recalls to the transmission and computer defects. Gm is trying to push me into accepting an amount that is less then half of what i have paid into the car or take the transmission. I have no other options from them. I would very much appreciate some guidance in this matter. Thank you
The contact owns a 2011 chevrolet cruze. The contact stated that the gears failed to properly change over from park. Also the vehicle jerked and stalled several times without warning. The dealer diagnosed that the transmission needed to be replaced. The vin was not included in nhtsa campaign numbers: 11v273000 (power train) and 16v502000 (electrical system, power train). The manufacturer was notified. The failure mileage was not available.
Heater at first did not work; dealer removed air bubbles and topped off radiator.the dealer mechanics mentioned that typically the thermostats or temperature sensors have gone in the cruzes.2 weeks later - sure enough, back at dealership - need 2 temperature sensors now.based on blog activities - it seems like these warrant a recall.
I was driving on my way to work in my 2011 chevy cruze with my precious 1 year old daughter on the highway going the speed limit (60mph) when all of a sudden my transmission goes out just out of no where luckily im a good driver and know how to driveotherwise me and my daughter would be absolutely dead right now! i contacted chevy and the dealership they didn't care they seem to think it's absolutely normal for 2011 chevy cruze for this to happen with only 66,107 miles. I bought this car brand new in 2011 and i have taken it to the dealership where i bought the car for oil changes services etc every 3 months their is no neglect on this car it was properly taken care of.they have no sympathy for the situation. Faulty electrical parts were put in my transmission when it was assembled in their factory but this is somehow my problem now lol what a joke.
While driving the radio shuts off and a warning pops up in the center between the speedometer and rpm gauge that says service stabiltrac or service traction control. While that happens the power steering shuts off. That's a normal occurrence that happens randomly once or twice during my 20 mile drive to work, and on short drives for errands. Today the vehicle completely shut off twice while driving down the road. I almost wrecked 3 times going around corners when the power steering shut off along with the radio.
This vehicle safety complaint is in regards to my 2011 chevrolet cruze lt, which was serviced at ourisman chevrolet of bowie, a general motors (gm) authorized dealer, for the repair of my vehicle. I incurred charges for unwarranted maintenance repairs on the following dates september 26-october 5, 2016 ($134.95 and $139.07 (cost for a new battery)), april 26, 2016 (warranty covered repairs), april 11, 2016 ($590.92), and april 14, 2015 ($382.14) that never addressed the safety complaints i made, all of which were handled by service advisor buddy reio. On these dates, i took my vehicle to be serviced for experiencing hazardous issues with its electrical systems and reduced engine acceleration while i was driving between 40-55 miles per hour. Without warning, my vehicle's speed would decelerate (both on the highway and residential roads) and my car doors would begin to lock and unlock uncontrollably with error messages 'service stabilitrac,' 'service parking assist,' and 'service airbag' displaying on my dashboard. After about 30 seconds of this condition, my car would resume normal functioning. I incurred $1,247.08 in unwarranted repairs for my vehicle, which was never properly diagnosed, leading to my vehicle shutting down while i was driving it on october 22, 2016. On october 22, 2016 at 3:20 p.m., while driving on a busy thoroughfare, my car decelerated and error messages displaying 'service stabilitrac,' 'service parking assist,' and 'service airbag' showed. After approximately 30 seconds, the car began to shut down and i managed to steer it out of the way of oncoming traffic. I immediately contacted chevrolet's roadside service and informed the representatives that my engine would not start and i was stuck on the side of the road.
The contact owns a 2011 chevrolet cruze. The contact stated the vehicle was parked with the engine in operation and she noticed the speedometer displayed a reading of 100 mph. The similar failure occurred sporadically and would fluctuate in the miles per hour. The vehicle was taken to an authorized dealer three times and they were unable to detect the malfunction. The failure continued to occur and the vehicle was taken back to the dealer where the computerized system was reprogrammed. In addition, the air bag warning indicator would not illuminate whenever the front seat occupant weight was 120 pounds. The approximate failure mileage was 16,000.
I purchased a used 2011 chevy cruze lt three months ago. Prier owner owned the vehicle for 3 years and hardly drove it. I was sitting at a light when the check engine light came on the "engine power reduced" flashed on my screen. The car slowed to 2 mph. I pulled over and turned off the vehicle. Later i turned the car back on, check engine light came on. When i started to drive "service esp" flashed on my screen, then "service traction" flashed on my screen following by "engine power reduce." this happened to me 3 times in the same trip and is very dangerous. I thought maybe it was because of the snowy weather and freezing temperature? anyone have this happen? how can i fix it? help!?
Sitting at a stop light, the speedometer went up to over 60mph and slowly fell back down to zero.this has happened multiple times since the initial incident.i took it into the dealer where i bought it and they said they would have to replace the speedometer and needed to order a new one.i decided to wait until i moved (i was in the middle of a cross country move) and when i took it in for the 7500 mile maintenance, i asked the dealer service center in my new city to check out the speedometer.they didn't find anything and can't do anything about it until one of their technicians witnesses it.
Speedometer accelerates when vehicle is at a stop.the vehicle is not moving but the speedometer shows 30mph.
The contact owns a 2011 chevrolet cruze. The contact stated she reported problems with the handling of the vehicle within the first three months. Problems reported included: shifting issues in which the vehicle appeared to slip out of gear, the vehicle intermittently lunged foward when her foot was on the brake, when in park and once while driving. She also reported incidences of unusually long periods of hesitation when stepping on the accelerator pedal. The service stabliizer, serivce power steering, traction control andengine lights illuminated periodically as well as the instrument panel going blank while driving. Updated 01/04/12
The contact owns a 2011 chevrolet cruze. The contact stated the stabitract light illuminated, the power steering failed and the vehicle stalled. The vehicle was taken to a dealer where the technician diagnosed the the battery needed to be replaced. The repair was made but the problem persisted. The manufacturer was not made aware of the failure. The failure mileage was unknown and the current mileage was 79,672.
Ignition switch sticking have to manually turn it the key or it stay on tiring to start.
The contact owns a 2011 chevrolet cruze. The contact stated while trying to start her vehicle the key became stuck in the ignition and she was unable to release the key. The failure was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,000.
2-10-12 - 15422 mileage car towed to dealership - would start / shifter would go into gear / car would not drive - check engine, traction control & stabilitrak light were on. - shaft detent lever switch replaced.3-12-12 - 16471 mileage - brought to dealership car would not engage from the stop position to acceleration & poor gas mileage since 2-10 repair - caused to roll into intersection.- control solenoid valve & transmission control module replaced. Could not duplicate gas mileage problem 4-25-12 - brought into dealership for loud popping & jolting into gear from the stop position to acceleration - dealer ship could not duplicate/ no repair5-5-12 17661 mileage car towed to dealership - driving on highway 65mph / burning smell coming through a/c vents/ transmission hot (overheat) /traction control & stabilitrak light appeared. Dealer ship could not duplicate/ no repair ( opened case with gm [xxx])5-18-12 18165 mileage car towed to dealership - driving on highway 65mph / burning smell coming through a/c vents/ transmission hot (overheat) /traction control & stabilitrak light & transmission light appeared. Plus continued poor gas mileage since 2/12 fix. Transmission control module replaced (again)6-6-12 18800 mileage brought to dealership ( currently there) transmission light appeared upon starting the engine after sitting for 8hrs.- intermittent burning smell from engine noticed after 15-20 mile drives parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While driving my car home from work at the end of january, i felt it suddenly slow down on its own.i had a message on my display to service stabilitrak and engine power reduced.i had no power to the car and had to pull off the road.i turned my car off for a couple of minutes and then back on, it started and ran fine the rest of the way home.then again today, feb. 24th, 2015, while driving to work, it did the exact same thing.i had to move over to the side of the road in early morning traffic (not an easy thing to do!), and turn my car off.i waited for a couple of minutes, started it and drove the rest of the way into work without problems.after reading the many complaints of the exact same situations, i would think it's time for a recall before someone gets hurt due to the sudden reduction of power!!
I have been having several issues lately that are not covered under warranty with my car. Power train issues, stability issues, sensor issues. These issues have happened on and off and some have been fixed before and they keep getting worse. The car starts shaking really bad when i am driving. It does not feel safe.
To whom this may concern, this vehicle has issues with stabiltrak/traction control. This vehicle has been serviced routinely throughout the time i have had it. This vehicle was brought in at the dealership upon receiving the letter for the recall, i do not think this was thoroughly inspected. It was under ten minutes, that i was told the vehicle didn't have a problem. In my opinion, this was totally incorrect. The problem persisted still to this day. Nobody reported this problem, which could be a major safety concern for my family and i. This will be the first investigation into this matter. If the dealership did say they thoroughly inspected it, why didn't they report this matter to you, which would be landers mcclarty chevrolet, huntsville al. I have done major research and this matter is unacceptable. The dealership was completely in the wrong. None of this matter was handled correctly, why didn't i get any details or documentation. Why wasn't it reported?? i'm gonna continue to search for paperwork, and the exact dates which i took it there. I will be in contact with my lawyer, and get any paperwork and evidence reviewed. The stabiltrak light stays on, and caused me not to go into reverse. The steering completely went down and parking assist, as well as traction control is always on. This has been a complete disaster. I ask you with complete sincerity, to follow up. My family's life shouldn't be in jeopardy because of an improper investigation. This dealership will need to take full responsiblity. I will upload and pictures or attachments that are needed. Keep in mind, that these are the exact issues that this vehicle was recalled for, the same engine which is the 1.4 liter turbo, and the same model that has been recalled for this exact malfunction!
The contact owns a 2011 chevrolet cruze. The contact stated that the service stability traction control warning light illuminated intermittently and the accelerator pedal hesitated to respond. On the first occasion, the contact was driving at 20 mph and the vehicle stalled. On a second occasion, the vehicle stalled while driving at approximately 35 mph. The contact was able to restart the vehicle each time but the failure was progressing. The failure caused the vehicle to go into a limp mode each time. The vehicle was taken to the dealer twice and they were not able to replicate and diagnose the failure. The vehicle was taken to the dealer a third time who diagnosed that the alternator assembly needed to be replaced. The electronic stability control failure was unable to be determined. The vehicle was taken back to the dealer where it was left for a diagnosis. The manufacturer was notified of the failure. The approximate failure mileage was 36,000.
Bought this car used with 51k miles a month ago. Drove great the first week, after that loses powerupon acceleration and is slow to get up to speed. While driving just now, the car was losing power so i decided to hit the gas harder and instead of going faster the the stability track light came on. I am starting to wonder if i made a bad decision purchasing this car. It had trouble going up hill on the highway last wk. This car is too compact to have speed issues.
Vehicle has a very rough idle while stopped and while driving. When driving the vehicle will change roughly idle and speed up the vehicle. While in a stopping position the vehicle will roughly idle and the rpm indicator will bounce up and down. The engine light is on and the traction control warning and service esp warnings come on intermittently while in stopped position and then the vehicle will not accelerate properly. The most recent one revved and accelerated on its own, almost hitting the car at the stoplight in front of me.
In addition to two complaints filed about this vehicle already. The u.s has no concern for human life in the u.s and is allowing white supremacy to endanger minority drivers and other drivers. The testing of satellite radiological dispersal weapons and remote control systems involving, hacking, backdoor access, remote control, surveillance and vehicle compromise persists. On 12/10/15 and 12/09/15 the vehicle was halted by force from a satellite tracking the vehicle. Ample evidence of electrical problems in the car, cellphone tracking and home tracking is available. A federal lawsuit was filed and dismissed without reason of cause to further the hate crime. On these two days i was driving the vehicle one again, and lost control over the vehicle steering and throttle. The issue occurs at stop signs to cause an accident there or at a intersection. The vehicle is purposely tampered with during transit to cause loss of control and throttle. The vehicle throttle is gone, the gas peddle goes limp and the engine stops throttle for a duration. The engine then kicks in full force after a series of hard sputters on throttle jerking the car forward up a hill or into to a stop. I was in highland ny leaving a plaza, where this occurs, and other intersections with lights
I frightened and almost hit a pedestrian while at a complete stop during a red light because the vehicle jerked back and forth. The vehicle felt as if it was on hydraulics. Moments later the engine light went on and the description of service stabiltrak displayed on the dashboard. Once the light was green and i proceeded, engine light went off and service control also went away. It would only jerk back and forth once at a complete stop. My vehicle is definitely a hazard and not safe to drive.
While driving on highway a message saying reduced engine power came on and vehicle would not accelerate. Also the service traction control light came on with it and service stabilitrak came on as well.
The radio/hvac display turns off and on; the antilock brake system, service traction system, service stabilitrac and steering vehicle messages comes on and off; the turn signal sound may not be heard; 'battery saver active' and 'service steering' displays in the driver information center (dic); and the interior and exterior lighting may flicker. Power steering assist is also lost, and greater effort may be needed to turn the steering wheel at low speeds or while the vehicle is stopped. This only happens in the summer. Doing speeds of 65mph. The car loses power and then the dash board and radion flickers on and off. The cars sometimes shuts off and i will have to put my hazards marker on the let the car pull over to the side of the road. And im not able to take the key out the ignition. The key will get stuck and about 3 minutes later i trying again and the key will come out. I try to start it up again and the car will start up. The steering will lock up while im trying to turn or is turning the it will go back to regular state. It only does this in the summer or when the car gets hot. So i took i to the dealership and they said it was my negative battery cable. This is unsafe. This has been going on for almost a 1 year it starts and stops when it wants too. Also when im stopped or sitting at a stop light the matters are even worser
My 2011 chevy cruz the turbo went out on it replace the turbo replace the manifold replaced the line that goes into the oil pan i have a vacuum leak somewhere i can't find a vacuum leak there sounds like something is burning underneath the seats and sometimes it is hard to shift it doesn't shift right.also the lights on the front they flicker and blank the seatbelts don't like to come out when you clicki was driving down the road one day i was trying to get out on the expressway coming off of the ramp trying to get spayed and there was no power and didn't want to go any faster by the time i got home it sounded like it was whistling and no power at all the turbos fix brand new the manifold brand new it's all brand new white next to his car is giving me a problem after problem
Takata recall. Recently while driving, my car will randomly say service stabilitrak or service traction control whenever i turn the wheel backing up but wasn't affecting the car in any way as far as i could tell. My headlights would also flicker at the same time so i figured it had to be something electrical. Yesterday while turning onto a different street and today while driving straight down a street i lost power steering.
My car hesitate sometime during driving at low speed or high speed and the stabili trak light appear, the check engine light stays on even when i have replaced the part needed..
Have had repeated issues with service stabilitrak light coming on while driving and then power being reduced to vehicle, causing unsafe driving conditions; following recall to reprogram computer engine fan ran continually for days; car died when startong, dealer replaced computer tried to return with check engine light on, now stabilitrak issue has recurred again. Not confident that dealership has any clue what is really wrong with this car. The dealership's most recent guess is that something is wrong with the transmission but that they are getting a code they don't recognize.
Me and my boyfriend were driving in calcutta ohio we went to pull out of a parking lot to go to mcdonald's and we looked both ways and we were clear to go and by the time we hit the center turning lane and started to turn into mcdonald's and a jeep came flying out of no where and our vehicles collided causing front end damage.the air bags failed to deploy in the car.
The contact owns a 2011 chevrolet cruze. The contact called on behalf of her son. While driving 20 mph or less, the accelerator pedal was depressed, but the vehicle failed to respond. The contact stated that the reduced power, traction control, check engine, and electronic stability control warning indicators illuminated. The vehicle was towed to the dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 153,468.
I went and got this vehicle from chrysler dodge jeep ram of rome ga and i was driving and out of nowhere the car acted like it didn't want to go forward in traffic and the speed stayed on 0 and idled out on me. When i tried to turn right my car wouldn't go and somebody had to push my vehicle. When i tried to drive it, it was in drive and wouldn't go 20 mph. I got the vehicle march 13 and haven't had it for a month and experienced this.it was a very scary situation and i felt like i could have lost my life. I was trying to turn and put of nowhere it wouldn't go over 20 mph.most scariest sirtiation evrer..
The contact owns a 2011 chevrolet cruze. The contact stated that the stability track warning light illuminated and the steering wheel would suddenly become loose. The vehicle was inspected by an authorized dealer and the contact was informed that the stability track needed to be reprogrammed. The vehicle was repaired, but the failure continued. The manufacturer was notified and they offered no assistance. The failure mileage was approximately 800.
While parked in a parking lot waiting for the snowy conditions to slow down, i waited about 15 minutes with my car on idle. I pulled out of the parking spot to go to my destination. As i was on drive, my car slowed down to 5 mph and couldn't accelerate, message pulled up on my screen saying "engine power is reduced". Took it to the dealership and quoted me $500 to fix the valve body system. I've read on a forum that this is a common problem for this model.
Has happened multiple times starting about a month ago, either when idle at a light, driving around town or on the freeway (i have not been at full hwy speed when this has occurred)the stabilitrakwarning comes on and engine power is reduced to practically nothing,i can't travel other than at a snail's space, with absolutely no acceleration to help get out of the way. Drive train shakes a little. Very dangerous position to be in.i tried to shut off the stabilitrak and that seemed to work until the last incidence when the issue occurred with stabilitrak turned off. The only way i can get the car to reset is to shut it off for a few seconds and turn it back on.might go a few days without any concerns, then all of a sudden, it starts up again.engine light stays on for a few on/off cycles then goes away.
The cruze sputters or hesitates when braked or idling, the service traction control, services stabilitrak came on along with a flashing check engine light. I loose power and feel like i'm needing to press a lot harder on the gas to accelerate.
In the last 4 months my tracking control, stability traction control, and reduce engine power light stays on. I have had knock censor replaced, value covers but nothing has worked. My car constantly cuts off in in the middle of traffic and three times on the freeway at 65 miles. The car is very unsafe and yet there are no recalls on my car.
Engine power reduced light comes on, car idles rough, like it is going to shut off.when initially taking off car putts like it is not getting gas.car acts like it will stall while driving and during idling. Stability service traction light comes on periodically and engine rmps increase.had car looked at in case it was o2 sensor, but was told by mechanic there is an electrical issue.issue has been occurring since may 2018.there are 126k miles on the car.car has been well maintained. I drive 45 minutes to work, 5 days a week.i have young children that i transport in the vehicle.car feels unsafe.
Me and my kids were driving down the highway when my 2011 chevy cruise just lost power and my engine stopped working... It will not start up at all. Mechanic cant figure out why. I've got tons of sensors going out everytime i turn around and i am a mother of a disabled son. We were on at parkway going 65 to 60 mph. It could have been very bad. It happened ed in madison ville ky
I was stranded for 4 hours in the rain with my groceries locked in my trunk at wal-mart when i tried to start my chevy cruz the stabli track light came on my steering wheel lock and my keys was also lock on the ignition on may 3 2016
While on the highway and on the street multiple times this vehicle has shut down reducing engine power with service traction control sensor appear on the dash board. The car engine begins to make noises and slow abruptly. I have pulled over turn the car off then on and it stop. Then randomly it will happen again the sensor has disappeared completely and work perfectly fine then this will once agin happen. My car is under 100,000 miles and chevy customer services tells me it is not covered under any warrenty
My vehicle was recalled for the valve cover gasket which may leak oil and drop down causing a fire. I was told by the dealership that this was fixed upon taken it to a mechanic because the oil was dripping down causing smoke and the part that it was dripping on was red hot which was the coil wire. Was in fact not fixed.
While driving at no specific speed the car alerts and says check engine, reduced engine speed, and check stabilizer traction control.the engine then powers down and will not accelerate.i was recently driving and this happened, to avoid an accident i ended up in a ditch and had to be towed out.i had the car repaired which was costly and was not covered under the power train warranty chevy offers.i feel that this is a very dangerous defect on the car and should be addressed as a recall,due to the first time i tried to have the car repaired i was told it was gonna be 4-6 weeks to wait on the part because they were on back order because they have had quite a few cars with the same problem.when i addressed this issue with chevy they had no concern that a car losing power while traveling was no big deal.i was nearly rear ended bya semi-truck and was forced into a ditch.
This exact same thing has happened 2 times. While driving normally 'service esp' and 'service traction control' warnings come on along with the engine light and the 'stabilitrak' light. The engine remains running but does not supply power to the wheels resulting in a total loss of power to the car. The first time it happened, i took it to a certified chevy dealer who told me it was a battery issue and replaced the battery. Didn't work. Happened again within a week. This situation is very unsafe as the vehicle could be stuck powerless in the middle of a turn or a number of other dangerous situation. The car is not on gm's recall list for any of the ongoing recall issues.
Had car 6 months and transmission was slipping and not shifting properly had no power really it would go but had lotsof delay and would jerk when it would finally go into gear. I took it to shop had to get transmission rebuilt well 3000 dollars later and them saying it was good to go but would shift funny whilerelearning gears well i drove it 38 miles and it was just like it was when i took in i thought at first it might be learning gears but after 50 miles over 2 daysi felt like it wasn't right took it back to shop and now they are saying it is tcm and it will be anther 900 to fix i bought this car from a individual has no warranty now i'm out all this extra money. Worst car i've ever had. My dream car has turned into my real life nightmare. I will never buy anther gm/ chevy vehicle. Gm/chevy won't do anything to help remedy problems known problems to them. Oh and then shop says water pump is going out so on website it shows it has special coverage under recalls i guess but i have to pay to get it diagnosed and now i'm scared to even put more money into itas i'm not sure any of this will actually fix the car i've read horror story after horror story of stories just like my mine. And yet gm/ chevy does nothing and is still able to sell these lemon cars to people. I mean how many complaints andsafety issues does this company have to get before they will do something. I can't believe i'm out over 12000 dollars for a car with maint free transmission with 94000 miles. I now have a 13000 dollar piece of junk that i beginning to believe that can not be fixed
"takata recall" my car is shutting off then powering back up by itself.. Seems like something is stuck reading a code of p0234
Engine power reduced comes on with service stabilitrack service traction control and drops engine speed and literally have to pull over and restart car. Now car won't even idle for longer for a minute before lights come on. Absolutely unsafe to drive as i travel long distances for work and travel with a small child which in these freezing temperatures is extremely unsafe. Had happened several dates most recent 1/14
Takata recallproblem is unknown:1. My vehicle continues to have problems with heating/cooling system. The vehicle looses antifreeze, the casing gets hot and acts as tho its overheating triggering the fan to come on and stay on. There are no noticeable leaks; it has been at he chevy dealer and several other mechanics who can find no radiator leaks. The engine coil, hoses, and heating coil have been changed and it continues to get hot. The vehicle is running when these issues occur.2. The tracking system lights stays on constantly. No record of a problem by chevrolet service center or any other service center who has used diagnostics to determine why the light stays on.3. Service engine light stays on constantly. The engine coil has been replaced; no other engine problems are identified with diagnostics.
While driving 2011 chevrolet cruze the service lights for abs and stabilitrak begin intermittently illuminating at the same time, remaining on for random periods of time.
Stability tracand traction control light appears, vehicle experiences immediate loss of power.experienced while driving on freeway attempting to change lanes.due to the sudden loss of power i was nearly struck by a big rig.dealer can not identify codes only code that appeared was po171,fuel trim lean code was addressed by dealer, dealer claims original complaint was tied to the p0171 code.while driving home experienced sudden loss of power and rough shifting.no warning lights or indicators appeared. Vehicle smells like burnt oil, and noticed a loud ticking noise. Notified dealer and was told it is normal vehicle will be fine after 400 miles of driving.my families life will be placed in jeapordy for the next 400 miles.the unresponsive acceleration and sudden loss of power is a serious safety issue.
Picked up car from shop after paying over 800.00 and the car statedto smell the car act as if it will catch a fire.smoke coming out of the vents and under the hood.called the dealer and no help the service manager will not return my call.i'm out of town two hours from my home.i will have to get a hotel room and i paid for rental car for two days already.
My check engine light will not clear no matter how much work i have done to my car. It's had roughly 5 grand worth of repairs and it's still shaking when it idled or jumps forward when i accelerate after a red light or stop sign
Intermittent service traction control and stabilitrak while at a stop when attempting to drive after the service light came on the vehicle lacked power and high temp fan turn on. The only way to get the car out of the service lock was to turn the ignition off and turn it back on.i took the car to a dealer where they were unable to duplicate the issue. This issue has been covered under a recall on other chevy vehicles such as the equinox.
Engine shaking violently while idling. Stabiltrak warning on. Acting like it was going to die. Scared it would die while in traffic.
The 2011 chevy cruze eco has been having a couple issues from there being a small oil leak coming from the engine it drips more after driving and also another little leak toward the back of the car then also my stablitrak and traction control issues kept me from getting out of an accident because my wheels didn't move the way i planned too, the radiator fan also has been working harder then usually it non stop is blowing very hard to keep the car cool. Last under the car the bottom trays have some oil building up and building up
Car seems to stall while driving (recurrent/ constant problem for 4 months: car has < 65k miles).engine/ loss of stabilitrack lights come on and engine revs high without speed.lights on radio blink and engine/oil/ coolant leaks.despite attempts to fix problems, car continues to stall out, leaving driver stranded in roadway.engine reboots are temporary fix, but the computer seems to be taking out systems 1 by 1. Gm specialist had car for 2 weeks in january & could not solve.
Yes, i too had problems with my 2011 chevy cruze.i was very glad that nothing happened to me while i was driving the car, i was just sitting at an idle stage; when i had all the bells going off and it had told me that engine reduced power.i to had to go and get this fixed and again like everyone else it was the throttle body and fuel injection system; cost $460.not even a month later now i have no heat in the car and reading all the forums sounds like i am going to have to replace a water pump; joy for me.at first i really did love this car, but i find that the after the warranty goes seems like the car is falling apart.we should not be having these issues this early in the car's life.i also find it very bad poor customer service on gm's part that they are turning a blind eye to this.these parts need to be recalled asap, why is no one doing anything about this?
Car will slow to 2 mph with the warnings "low engine mode" and "service stabilitrack".can be going any speed and this happens.have had the car towed 3 times for this same problem.each time they tell us it is another part that is defective.we have spent approximately $2,000 on repairs for this same issue.my main concern is that my [xxx] year old son who drives this vehicle is going to get killed.if this happens on a highway with a semi behind him, the semi will not be able to slow down to that speed that fast and will run right over him.there are numerous reports of this same issue on 2011-2015 cruze vehicles that you can find anywhere on the internet (even on gm forum).i would like to know how many people have to die from this issue before a recall is made on these vehicles? parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).*cc
Three weeks ago, i started hearing a noise from the back left tire. Two days ago the esp and traction light went on as well as the brake fluid light. Everything just started hitting at the same time.i think the car is rigged to have everything go bad once the warranty period is up.would like to know if this is covered since so many people are having problems with it.i can't afford to fix it but this is my only means of transportation.
The cars stability track indicator, anti-theft and several other dash lights including check engine light comes on and the car will not start or allow me to remove the key. I have had this happen on several occasions fortunately not when i am driving however many times while i have been driving the car the cars electrical system will reset and the cars power seems to lug down and feels like it is dragging or braking. Removing battery and replacing helped it once. I also notice the rear lights will stay when the car is in park unless i start the car move it 2 or 3' and put it back into park again.
I bought my cruze in november at 11000 miles . I had no issues with it at all until march 21 at 21000 miles. I was driving on the highway it had been a long trip and my car lit up service stabilitrak and service traction control warning lights and power steering. Along with my dash (speedometer, odometer going haywire) no engines problem just that light i called the dealer who said they never heard of it and it was probably a flute. About a month later it happened again then about may it was happening once a week not even on long drives no more on my morning commute to work and a couple of times the check engine light came on not all the time. On june 5 at 22000 miles my cars controls came on this time though my abs light came on along with my parking break and check engine light. Then my car in the middle of the downtime dallas on the highway my car just stops accelerating and slowly came to a complete stop and i barely made it to the side of the road! it was so scary. I turned my car off and back on all the lights were off except the check engine light i went to autozone and they gave me the codes it was reading. On my way home it did the same thing and it is just the scariest thing. I went to the dealership and they don't know why it's doing it and want me to pay over 600 just to find out not to even fix it just to see why! this is there issue not mine i feel like ima crash everytime i drive it. I even told them driving it i feel like my life is in danger and they pretty much said that's my issue now when i was sold the car the warranty was out and they didn't offer me a extended i don't know what to do! this needs to be a recall i've read online of others reporting this and they agree it is something that could potentially kill someone.
The transmission leaks so much we put new fluids in almost on the daily and there's always sensor lights on on the dashboard
The cars stability track indicator, anti-theft and several other dash lights including check engine light comes on and the car will not start or allow me to remove the key. I have had this happen on several occasions fortunately not when i am driving however many times while i have been driving the car the cars electrical system will reset and the cars power seems to lug down and feels like it is dragging or braking. Removing battery and replacing helped it once. I also notice the rear lights will stay when the car is in park unless i start the car move it 2 or 3' and put it back into park again.
While driving the radio shuts off and a warning pops up in the center between the speedometer and rpm gauge that says service stabiltrac or service traction control. While that happens the power steering shuts off. That's a normal occurrence that happens randomly once or twice during my 20 mile drive to work, and on short drives for errands. Today the vehicle completely shut off twice while driving down the road. I almost wrecked 3 times going around corners when the power steering shut off along with the radio.
Leaving a parking lot the instrument panel began to blink on and off every check engine light started to come on and off. Power steering was lost for a short period. Still in the parking lot at a stop sign turn the engine off. The car was completely dead, no lights no clicking noise when you attempt to re start. Opened hood checked the new battery wiggled the cables interior lights came on and car started up. Since then it has happened numerous times each event getting worse. Eventually it died and was towed to the dealership and is being looked at. This seems to be common with chevrolet cruze.
Driving home from work on busy tollway,after it snowed all of a sudden my service stabilitrak-reduced engine power lights came on. The car cut to 20 miles per hour.i couldn't go any faster and nowhere to pull over since the tollway was under construction.got off the tollway called the dealer to take it in.the chevy dealer told me to shut the car off wait 5 min. It will reset. Ok it did,took it the next day to chevy, they cant find anything wrong, took it home. Went to work 3 days later it did it again i brought it back to chevy still cant find out what is wrong.this car has continued to do this 15 more times.the reason why i am telling you this is because there is a problem with these cars there have been more chevy cruzes with the same problem.i am afraid to drive this car i have borrowed a car to get to work,the first time this happened to me on the tollway i thought my life was over it could have caused a serious accident im glad im here to tell someone about my problem and hope someone takes some action with it.
This vehicle safety complaint is in regards to my 2011 chevrolet cruze lt, which was serviced at ourisman chevrolet of bowie, a general motors (gm) authorized dealer, for the repair of my vehicle. I incurred charges for unwarranted maintenance repairs on the following dates september 26-october 5, 2016 ($134.95 and $139.07 (cost for a new battery)), april 26, 2016 (warranty covered repairs), april 11, 2016 ($590.92), and april 14, 2015 ($382.14) that never addressed the safety complaints i made, all of which were handled by service advisor buddy reio. On these dates, i took my vehicle to be serviced for experiencing hazardous issues with its electrical systems and reduced engine acceleration while i was driving between 40-55 miles per hour. Without warning, my vehicle's speed would decelerate (both on the highway and residential roads) and my car doors would begin to lock and unlock uncontrollably with error messages 'service stabilitrac,' 'service parking assist,' and 'service airbag' displaying on my dashboard. After about 30 seconds of this condition, my car would resume normal functioning. I incurred $1,247.08 in unwarranted repairs for my vehicle, which was never properly diagnosed, leading to my vehicle shutting down while i was driving it on october 22, 2016. On october 22, 2016 at 3:20 p.m., while driving on a busy thoroughfare, my car decelerated and error messages displaying 'service stabilitrac,' 'service parking assist,' and 'service airbag' showed. After approximately 30 seconds, the car began to shut down and i managed to steer it out of the way of oncoming traffic. I immediately contacted chevrolet's roadside service and informed the representatives that my engine would not start and i was stuck on the side of the road.
The contact owns a 2011 chevrolet cruze. The contact stated that while driving at 70 mph, the vehicle stalled. The contact also stated that the lost power, the electronic stability control, and the service traction control warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed that the throttle body control needed to be repaired. The vehicle was not repaired. The failure mileage was 80,000. Updated 04/10/15*ljthe consumer stated the dealer advised the throttle body needed to be replaced. The manufacturer was contacted but did not offer any assistance. Updated 11/5/2015
My car is hard shifting and no gm dealer can figure it out they say nothing but take my money and my car will alert transmission hot idle engine very scary has even up and stopped going 35 miles in my hometown
Whife driving down the road traction control light comes on slows down to about 20 very dangerous 4th time it has happened to her.chevy dealer fixed it said it was accelerator pedal. Did it again.on the way home and to work
Since purchasing this vehicle there has always been a hesitation in the acceleration and "engine jerking". I originally reported within the first approx 6 months of owning the vehicle. The service center had their transmission specialist drive the vehicle and i was told "that is just how it drives. I told them on a second time about the ongoing issues and was dismissed. Last year i started getting the "service stabilitrak" error and the jerking and lack of acceleration and hesitation has gotten increasingly worse. This is a safety concern as trying to go from a stopped position and going through an intersection it will lag and can cause a delay also driving down the road it will jerk and almost feel like i could lose control of the car. I often also get a smell of the coolant that goes through my car. I have had all recalls in the past taken care of, but the stabilitrak is an ongoing issue that is very concerning for the safety of myself and my daughter as a passenger in the vehicle. It has been an ongoing issue since the purchase of the vehicle 05/2011 only increasing in severity.
On april 30 2014,around 11:00 amthe carwas taken for service to a chevrolet dealerfor a wheel alignment,steering and suspension system inspection and air pressure condition check, the chevy cruze was at the service dealer for aprox four hours, we then came home, around 5:30 we went to a shopping center to buy something and on the way back home, aprox six blocks from our home we stop on a stop sign on a curb/angle street divider by a small curb with trees, we then try to proceed and bare right but the car made some kind of a noise and went left going over small curb and hitting a tree, we where goingaprox 15 to 20 mphat the time of impactthe police came and made a report, no summons where issue because the police officer look at the scene and comment that it looks like the car loss power/ control of the steering ,brakes and could not be control.the car was a total loss since it was damages in front/engine/air bags/etc.we know for facts that this 2011 chevrolet cruze have many recalls including steering shaft separations/brakes/steering problems.etc.
Service stabil trak comes on, radio goes off, windows stop working.starts to power down!!!i have had nothing but problems with this car!chevy cruze is garbage.this is a safety issue!transmission & heating/cooling unit went out!! 3 recalls!!!
The contact owns a 2011 chevrolet cruze. While driving approximately 55 mph, the engine overheated. The vehicle was towed to hardy chevrolet (2026 macland rd, dallas, ga 30157) where it was diagnosed that the reservoir and hose needed to be replaced. The vehicle was repaired. Months later, while driving, the stabilitrak warning indicator illuminated. The vehicle was taken to steve rayman chevrolet (2155 cobb pkwy se, smyrna, ga 30080) and repaired. While driving at an unknown speed, the vehicle stalled without warning. The vehicle was towed back to steve rayman chevrolet where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired due to cost; however, the vehicle was taken to an unknown independent mechanic for repairs. A year later, the vehicle was overheating again from the engine and an abnormal odor was coming from the air vent. In addition, there was white smoke coming from the tail pipe. The vehicle was taken back to hardy chevrolet where it was diagnosed that a new motor was needed. The manufacturer was notified of the failures. The approximate failure mileage was 170,000.
Car would not accelerate while at a stoplight, with cars behind me.radio readout said, "stabilitrak turned off"; dash readout said, "engine power reduced!".i could not accelerate past 1st gear. I had aaa tow the vehicle to a local dealership, and i was told the throttle body needed to be replaced because the throttle would not open.
I was driving and all the sudden my car slowed down, a message came up that said "engine power reduced". I could not drive and had no acceleration ability. This has happened several times, and now it is happening frequently and completely stalls out.
Upon starting my vehicle both the stabilitrak and traction lights were on, turned the vehicle off and then back on.lights remained on,first repair place said stabilitrak sensor, second said it was the wheel bearing.because of the differences in opinion i took it to a chevy dealer who then told me the wires had gone bad and needed to be replaced at the cost of $300. I continue to have electronic issues with this vehicle after replacing the bcm twice.something needs to be done.
The contact owns a 2011 chevrolet cruze. While driving approximately 25 mph, the vehicle stalled and the esp warning indicator illuminated. The vehicle was able to restart. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.
I have several issues with this car i have a mechanic looking at it now and i can give you a detailed report of every thing he finds wrong with it when he is donei do know that i loss engine power in the middle of the street while waiting to turn at a light
The transmission of the car is not working properly. It jumps every time i press the gas pedal and jumps when the car is on the road.
We purchased a 2011 chevy cruz with less than 100k miles. In the 2 years we've had it we've replaced the transmission, oil cooler, and all the hoses. The furthest we've driven it is 400miles in a trip. We haven't taken it up mountains, and we keep up with maintenance
Radio flashes on and off an instrument cluster is flashing warning light. Engine runs rough sometimes and ac blower motor turned on and off sometimes and turn signal indicator continue flashing but does not make it usual but clicking and then resumes clicking noise.
Driving and the stabilitrak needs to be serviced comes on.nothing the dash controls works correctly.the speedometer goes from 0-the speed your are going and back down to 0 every thirty seconds.cruise will not work.rpm does the same.when driving there is a slight hesitation in speed each time.had to stop on the way home and it continued whether i turned vehicle off or not. Went away the next day. Took it to a certified techhe ran the codes and nothing came back on the computer.this has happened two more times with no luck.please take the time to look into it.
My 2011 chevy cruze ltzwent in to reduced engine power mode and said to service stabilitrak and traction control.this happened in below freezing temperatures with frozen precipitation on the ground.research online indicates this is a common problem with chevy cruze vehicles.the car was drive able after powering down for a few seconds, but a few miles down the road it would go into reduced engine power mode again.this has happened multiple times over the last week.likely throttle body problem.
The contact owns a 2011 chevrolet cruze. When releasing the brake pedal, the vehicle abruptly jerked and shook. When the brake pedal was completely released, the vehicle jerked with force and shook. The contact had to wait a few seconds for the vehicle to stop jerking and shaking in order to engage the accelerator pedal. The failure was experienced everyday and the stability control, traction control, and check engine indicators illuminated during the failure. The failure normally occurred when the vehicle was driven 42 mph or less. However, when driving 55 mph or more, the failure was not experienced. After the jerking and shaking would end, the vehicle took a few minutes to reach 55 mph or more. The dealer was not contacted. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 93,000.
Failure to be notified of severe safety defect affecting 2.2 chevrolet vehicles 6 other recalls all specifying exact condition (nhtsa special coverage bulletin 14232 power steering stick slip lock up ) began experiencing intermittent lock up of steering on highway one month ago still confused under terms of special coverage warranty 10 years 150k miles gm chevrolet sr vp alicia s boler davis and ceo mary barra *dtca license xxxxxxx rev tax xxxxx xxxxxxparts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Loss of power steering during driving, radio flickers on and off while driving, while pressing brake while stopped the car continues to jump forward - city driving on highway and streets.began happening one month after i purchased car on 4/3/2016.
The electronic stability control lights keep flashing on and off while driving. I will be driving my car then the light warning light will flash, and all lights in the dashboard will blink on and off. The blinker noise will turn off then on again. However, the elec. Stability control light does not stay on permanently. It's like my car does it when it feels like it. I have to turn my car off for a few min and start it again to get it back to normal. This happens at any location and speed. Yesterday 11/27/14 this occurred and steering became difficult. I have taken my cruze in before regarding this and was told it could not be duplicated, therefore there was no problem. I do not want to be driving my car in fear of safety. I have made another appt at another dealership and was already told they would have the car all day and do not provide any type of courtesy car...that i would have to rent a car. This service also "may or may not be covered under warranty" because my cruze is from 2011 and currently have over 50k miles on it. I love my cruze, but the service regarding this issue is terrible and needs to be addressed. Vehicle safety is on the line.
The first occurrence happened on jan. 20th 2015 on my way to work, twice. I noticed because the radio turned off and the service esp flashed with the traction light coming on with multiple other lights flashing. All of this including the radio flashed/turned off and on for about 2 minutes. Over the next week this happened 5 or 6 times. All of these happened while going between 30 and 40 mph and on trips between 30-45 minutes. I had about a week with none of this happening and then on feb. 8th i was driving home, 20 mins from start to finish and twice the engine power reduced came on and i could not drive any where. I was going about 35 mph. I was able to pull over and turn my car off and on both times and make it home. Now my check engine light is on and i'm not sure if i can even drive my car or if it will die on me again.
1st the vehicle failed to shift into reverse. The torque converter had disassembled and transmission was replaced. One month later the engine began to smoke, the valve cover had melted and needed to be replaced gm charged me for this under warranty part. Then, i was making a left hand turn onto a residential street my vehicle began to smoke inside the vehicle. I shut down the car and looked under the hood oil was in the anti freeze fill tank, i called gm they sent a truck and took it to dealership. The result; gm told dealership to replace engine, called back and said don't replace try to fix it. They replaced the turbo charger, turbo cooler, and oil cooler, only to have me back 5-6 times with cooling problems, the vehicle still has cooling issues, and goes back for service every two weeks or so.the vehicle was brought back to service as there were still shifting problems. They found the torque converter disassembled and transmission had to be replaced again, and then again a few months later. The vehicle has a steering issue that has been brought to the their attention. The steering locks up periodically when traveling over 30mph, and has made me afraid i will be driving and lock up permanently. The brakes are an issue on the vehicle now and prior to recall for brake assist, it is still hard to stop the vehicle. And brakes have to be replaced every 3 months. There is definitely an electrical issue with this vehicle as the emergency flashers worked periodically then completely stopped working, as well as the running lights burning out within a month of replacement on the passenger side of the vehicle. The dealership feels its not a problem. This vehicle may shut off from electrical issues eventually. When using the air conditioner the dashboard fills with over a half inch of condensation and leaks out of the vents profusely. Valve cover had to be replaced again.
Code p1101 sitting in a parking lot in check engine light came on within 24 hours of buying the car
When heater is in use get a strong antifreeze smell in the car.also get a film on the inside of the windows. Had back to the dealer 3 times.we have a 5 month old that rides in the car, not sure if it is safe for him with the coolant smell in the car.you have to wash in side of windows weekly so you can see at night.
Transmission fail, too much ignition leaking
After i did an oil change on my car it began to leak a little and build up on the undercarriage shield of the car then leaving a small puddle
I put $20 in gas in the vehicle on my way to work. When i pulled out into traffic, the car jerked violently, then proceeded to buck and idle funny all the way till i got to work. From that day till now, everytime i stop at a red light or stop sign, it stalls unless i keep gas petal pressed down.
Real bad oil leak my oil been leaking for months and a intake manifold code p2076i really need this problem fix. I done spend a lot of money getting this car repaired everytime i get this chevy cruze out the shop something else wrongs i canā€™t out no more money into this car too many car problems i havenā€™t drove this car in 3 weeks because i was driving somewhere and white smoke started coming out the tailpipe bad somebody called the fire department and police on me thatā€™s how bad the smoke was coming out the tailpipe mind you i had just got the car out the shop i had got code p0303 fix this car cost me alot of money i got alot of repairs done on this car
A recall on the valve- cover gasket potentially causing a fire from oil leakage has been reported in the local paper, but not on my make/model. I have the oil leakage and can smell it burning off something. This was not a problem until after the dealership had to rebuild my transmission. My car has 74,000 miles.
Most of the miles i put on a car are highway miles. I have a 90 mile round trip to get to work. The first time this happened was approximately 2 years after i bought the car and had roughly 60,000 miles on it (summer of 2013). The a/c shut off and the water temperature rose very quickly. I topped off the coolant and didn't have any more trouble for awhile. About this same time i started getting a sickly sweet burnt oil smell in the car. Very strong smell when stopped and there's no air flow to dissipate the fumes. Just recently it happened again. Same thing, a/c shut off, water temp indicator pegged out and i got a message saying "go to idle" or something to that effect. There was coolant sitting on top of the engine. With the car at idle i could only find a small leak at the radiator hose where it plugs into the water outlet. I assume the leak is much worse when the water temp goes up and the system pressurizes. Every 50 miles or so now i have to check the coolant level or risk another overtemp. Next is the transmission. I hate this transmission. It's very jerky when shifting and has been since day 1. I thought maybe as i drove the car it would smooth out eventually. No it did not. It's especially bad if you are coasting to a stop but resume acceleration before stopping.finally, the brakes have a glitch. From my driveway i back slightly uphill and then downhill into the road. At this point i have to stand on the brake pedal or shift into drive if i expect to stop. It seems to only happen backing out of my driveway. If i back up on level ground i don't notice it happening. It may be the difference in speed. I'm not going as fast on level ground as i am coming down my driveway.
While driving at no specific speed the car alerts and says check engine, reduced engine speed, and check stabilizer traction control.the engine then powers down and will not accelerate.i was recently driving and this happened, to avoid an accident i ended up in a ditch and had to be towed out.i had the car repaired which was costly and was not covered under the power train warranty chevy offers.i feel that this is a very dangerous defect on the car and should be addressed as a recall,due to the first time i tried to have the car repaired i was told it was gonna be 4-6 weeks to wait on the part because they were on back order because they have had quite a few cars with the same problem.when i addressed this issue with chevy they had no concern that a car losing power while traveling was no big deal.i was nearly rear ended bya semi-truck and was forced into a ditch.
The contact owns a 2011 chevrolet cruze. The contact stated that while driving at various speeds, the vehicle stalled without warning. The vehicle was taken to the dealer, where no diagnosis or repairs were made. The manufacturer was made aware of the failure. The failure mileage was 43,749 and the current was unknown.
The contact owns a 2011 chevrolet cruze. The contact stated while driving at 45 mph, when the she saw smoke exiting from the front of the vehicle. The contact stated no warning light was illuminated. The contact stated she was able to park on the side of the road and when inspecting under the hood she saw oil leaking form the engine. The vehicle was not drivable. The vehicle was towed independent mechanic and informed needing the engine to be replaced. The vehicle was repaired but she had experienced the same failure 2 additional times. The vehicle was not diagnosed or repaired as of yet. A dealer was not contacted. The manufacturer had not been informed of failure. The failure mileage was 92,000.
The car overheats, this is the 2nd time replacing the motor. The first time i replaced the motor, it was not the original motor. I bought the car used. The previous owner replaced the motor.
The first occurrence happened on jan. 20th 2015 on my way to work, twice. I noticed because the radio turned off and the service esp flashed with the traction light coming on with multiple other lights flashing. All of this including the radio flashed/turned off and on for about 2 minutes. Over the next week this happened 5 or 6 times. All of these happened while going between 30 and 40 mph and on trips between 30-45 minutes. I had about a week with none of this happening and then on feb. 8th i was driving home, 20 mins from start to finish and twice the engine power reduced came on and i could not drive any where. I was going about 35 mph. I was able to pull over and turn my car off and on both times and make it home. Now my check engine light is on and i'm not sure if i can even drive my car or if it will die on me again.
Vehicle failed to accelerate off of the on ramp onto the highway. The engine could be heard revving up, but did not increase in speed. When exiting the highway, i pull off to the side of the road, shifted the vehicle into park, then back into drive and the vehicle would not go forward. Even in manual mode the car would not shift into a forward moving driver.
Oil leakage on top of engine, smell of burning oil, loud sound of vehicle, car misfires.
Cooling system appears to be leaking and fumes of antifreeze are blowing through hvac system causing some occupants to become nauseous. Dealer attempted to fix but there appears to be an issue with the design of the system. System also leaked on the hot engine causing "steam" to show from under the hood, we thought it was a fire but when the hood was opened it was steam from the antifreeze boiling on the engine.
I brought my new car in for a oil change on 5-15-12, they forgot to put the oil cap back on and i had oil everywhere inside my car it was a complete mess, i did not know it was smoking because it was a rainy and foggy night. By the time we parked it we thought it was on fire, my husband checked the oil and it was empty, we got towed back to chevy of milford to be fixed and cleaned, they said that there was oil in it and only a little came out.[not true] i don't really think the car runs the same after that, it spits and spudders alot. On july 23rd 2012 i bring it back to them for a recall # 12081. And asked them to also check why my car spudders and to check for a slow leak in the back tire. They got back to me later that morning and said, there is nothing wrong with the way it drives, and my tire cant be fixed i would have to buy another for $125.00 because of where the hole was it could not be patched. I told them no on the tire and took it to a tire place, townfair tire took the screw out of it witch they didn't find [chevy of milford] and patched it from the inside at n/c. On 7-24-2012. I really don't feel safe in this car anymore after chevy of milford looked at it twice and came back with 2 lies. I don't even trust that they did the recall for all i know. Where do i go from here? please help, i have 2 small grandchildren i drive around in this car.
Vehicle has had water pump replaced earlier this year under warranty - and had the turbo charger replaced last week under warranty.not covered under warranty last week was a "leaking" battery.since battery was original - i felt it was worth replacing.yesterday, while driving to work, the check engine light came on and the heater stopped working.today - the dealer calls me and states that they need to replace a hose and outlet.there was no leak yesterday - and they state that there is a leak and this is the reason.they want $250 for repairs.the hose was fine yesterday - and the outlet should have been replaced with the water pump (actually they should have replaced the hose at that time also).no response from gm quality care.over $500 in the last two weeks - and i am not certain that this issue is over.it has also had two computers replaced when i first got it.
I was driving my car on the way to work one day and out of no where going down my hill my traction control light and check engine lights came on and my dash board said "engine power reduced". It wouldn't let me accelerate so i stopped and shut off the car. I started it 5 minutes later and it ran normal but the check engine light was still on. On the way home from work it did it 2 more times. Its extremely dangerous to drive because when all those lights come on your car goes from 60mph to 10mph in 5 seconds. If youre driving and someone is directly behind you theyre going to crash into you. After a day or two i made an appt. To get it looked at and i kept driving it because i need to get to work. Now the car not only says "engine power reduced" but it also says " service traction control" but thats not even whats wrong with the car. Its the throttle body. Now chevrolet is expecting me to pay 500 to fix it and i dont have that, they wont rent me a rental car and i have no other way to work. I pay for insurance for the car through them but apparently anything thats wrong with my car isnt covered by any of the insurance that i bought from them. This is dangerous to drive around and i'm pissed that they don't care or sell me this crap insurance that doesnt cover anything important. I only bought the car 1 year and 4 months ago...there shouldnt be problems with it. The car was in perfect condition when i bought it from quirk chevrolet in manchester, nh.
As i was pulling out of my daughters school, my cruze engine warning lights came on "reduced engine power" "check stablitrak" "service" warnings came on as well.my car lost all engine power and i was almost rear ended by a dodge pickup, he was able to go up on the curb at the school and avoid an accident. Glad there was no one hurt on the curb.i checked the internet, re; http://www.cruzetalk.com/forum/25-service-issues/10826-engine-power-reduction.html , this is a known issues for gm for quite sometime now. Gm customer service themselves is participating in the discussion there.it is a known issue with the throttle body. The throttle controls the power in the power train yet gm won't cover the repairs under their power train warranty.this isn't safe and it is known.
The car engine light came on and i took into the robbins chevrolet dealership for a check up and i told the advisor that the car was running sluggish and gears were slow interacting.they told me they would run a diagnostic test and determine the problem(s).the cause was a thermostat heater failed, so they replaced thermostat housing and pull vacuum on coding system to refill coolant and leak test.they road tested it and stated it was repaired.
It said service esp.
2011 4dr eco.vehicle leaking antifreeze, strong smell of coolant and recall nhtsa campaign 12v288gm 12081 oil on engine shield, repair done 11/7/2013 while visiting colorado springs, co... Dealer invo claims thermostat housing leaking, replaced part...cruise control not holding. ..not address...11-12-2013 2nd failure coolant leak and oil mileage at failure 93513 dealer found leak at the corner of water outlet on rear cylinder head, and replaced outlet tube..11-23-13 went to start my car found antifreeze and oil leaking on the ground....calling dealer in colorado springs again...this is [xxx]...something when its cold is causing coolant and oil to leak...found many service bulletins for these items and 2 recalls for this problem...information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The engine starts shutting down while sitting at stop lights and has a strong oil smell.
I am a fire investigator i work for the los alamoscounty fire dept. I investigated a vehicle fire that originated in the engine compartment, vehicle was stationary and had just been driven approx.. 1 hr. The vehicle is listed as having a recall nhtsa campaign number: 12v288000. It appears that even thought the vehicle was serviced for the recall the same problem and resulting fire happened. Vehicle began to smoke after being parked and fire was witn
Engine blew on the freeway with everything being looked at and topped off the day before
When accelerating transmission will not respond for a couple of seconds then when it does respond the whole car jerks when it goes into gear. I have taken it to the dealership and was told that they could not duplicate the problem. I now have 40000 plus miles and still having the same problem.
While driving the ac blows cold air through the top vents but hot air from the bottom vent on the driver side.the area on the center console that touches the driver's leg becomes hot to touch and extremely uncomfortable while driving for more than 1 hour.this area should not be this hot and so far no one has been able to identify the reason for the overheating of the center console area.
Vehicle is gradually losing(not leaking) antifreeze and dealers not coming clean with the truth they know.our personal mechanic(25yrs) has gone over the engine/car and no visible or via testing ,shows a leak. Latest antifreeze fill needed approx 1/2 to 3/4gal of antifreeze. Failed on inspection for low coolant
I purchased a pre-owned 2011 chevy cruze in august of 2016. In december, i was driving on the highway and my car started to jerk as i pushed on the gas and it wouldn't accelerate. I pull over and parked the car to see what was wrong. I restarted the car and put it in drive, but it wouldn't go forward; however, when i put the car in reverse, it moved. My mom called the dealership we bought it from to claim the lemon law, but their response was that they couldn't do anything about it because the car was older than 30 days. She was also told that the lemon law does not apply to used vehicles, so my dad had the car towed to chevrolet. They said that the transmission was the issue.my issue is that i had this car for 4 months. Replacing or getting the transmission fixed costs more than the car is worth. I do not have the funds for this being that i am a college student, and i need this transportation. I can't trade this car in since it's in this condition.my other issue is that there is no recall for this malfunction in this particular vehicle. After doing some research on this issue, i realized that there a lot of people dealing with this same problem and others regarding the transmission. I believe there should be a recall on the transmission because this issue is extremely dangerous.
We have had an issue with a chemical smell when the defrost is on since we purchased the vehicle in september 2015. When taken back to the dealership, they could not find any reason for the smell. It fogs the windshield with a film, causes headaches and light headedness. It is what i believe to be the smell of coolant burning, but nothing was ever found so we just continued to drive it. On 8/15/2018, the fan kicked on very high, we received the ac was being shut off error due to the temperature and the check engine light came on. The very odd thing about this is that the temperature never showed it was high. The gauge showed 1 line over half towards the hot side. Got it home and let it cool down and realized the coolant reservoir was empty. I refilled it and the fan went back to running as it normally would. I decided to check it again today and the reservoir was empty again. I have not had it looked at again yet, but i think maybe the initial coolant issue just became a larger one. I have seen multiple people complain of both of these issues. Has there not been any recall for this? i am going to have it looked at again but i feel like for the amount of people with these issues with this year of cruze something should have been done by now to resolve this.
The carcuts out and jerks (has no power) (no warning lights) when accelerating or staying at a steady speedwith engine light coming on or flashing.i've reported to dealership. So far, don't know the cause of problem.
The oil filter hausing is liquidating oilevery time that i make a oil change
Vehicle was on highway going to lexington ky from louisville ky.car begin to smoke.hose that was supposedly fixed on radiator was rigged and oil spilled from the hose causing it to go into engine.engine overheated while driving on highway.engine died.had to get car towed from one city to the next. Got stranded in another town because could not obtain a rental car because they were closed.since 2016 i have spent over $7000on getting the same issues or related issues fixed.i have spent over $5000 in rental cars and i still owe $9000 on my car which i purchased from bales automall/bachman in jeffersonville indiana in 2014 with on 28,000 miles.i have kept my services up to date on the vehicle and have documentation for that.it seems once i begin to get oil changes at this location my car begin to decline.i would be told that i had one problem, they would fix it, and then something else would happen.in addition, i have a witness who is a family member who is experiencing the same problems with the same year and model car that she owns.i see her going through the same down spiral steps with her car as i did.it is almost like clockwork.i have read consumer reports about these vehicles and none have been positive.in fact, many who have a turbo engine will or have experienced this same issue.the car is a lemon... It needs to be recalled!! it is unfair that i purchased a car that was no good and that only ran good for two years before having to replace the turbo twice and the engine.let me reiterate.. I still owe $9000 on this car. At this point i am clueless and i feel as if i was taken advantage of.when i reported this to the bbb;gmc and other sources they led me on for weeks knowing that they would not assist in the matter.because of this whole fiasco ihave anxiety in which i am taking medication. Please help dont know what to do
Car seems to stall while driving (recurrent/ constant problem for 4 months: car has < 65k miles).engine/ loss of stabilitrack lights come on and engine revs high without speed.lights on radio blink and engine/oil/ coolant leaks.despite attempts to fix problems, car continues to stall out, leaving driver stranded in roadway.engine reboots are temporary fix, but the computer seems to be taking out systems 1 by 1. Gm specialist had car for 2 weeks in january & could not solve.
The contact owned a 2011 chevrolet cruze. While at a stop light, the contact noticed smoke coming through the vent and into the cabin of the vehicle. Moments later, smoke and flames appeared under the hood of the vehicle. After exiting the vehicle, several explosions were heard coming from the vehicle. The fire department extinguished the flames. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was 46,000.
While driving i lost engine power and had no foot throttle.the check light came on that stated reduced engine power and check stabilatrak.shutting car off and restart did not fix.my car would not go over 4mph and i was nearly rear ended.
While parked in a parking lot waiting for the snowy conditions to slow down, i waited about 15 minutes with my car on idle. I pulled out of the parking spot to go to my destination. As i was on drive, my car slowed down to 5 mph and couldn't accelerate, message pulled up on my screen saying "engine power is reduced". Took it to the dealership and quoted me $500 to fix the valve body system. I've read on a forum that this is a common problem for this model.
Radio flashes on and off an instrument cluster is flashing warning light. Engine runs rough sometimes and ac blower motor turned on and off sometimes and turn signal indicator continue flashing but does not make it usual but clicking and then resumes clicking noise.
I purchased a used 2011 chevy cruze lt three months ago. Prier owner owned the vehicle for 3 years and hardly drove it. I was sitting at a light when the check engine light came on the "engine power reduced" flashed on my screen. The car slowed to 2 mph. I pulled over and turned off the vehicle. Later i turned the car back on, check engine light came on. When i started to drive "service esp" flashed on my screen, then "service traction" flashed on my screen following by "engine power reduce." this happened to me 3 times in the same trip and is very dangerous. I thought maybe it was because of the snowy weather and freezing temperature? anyone have this happen? how can i fix it? help!?
The contact owns a 2011 chevrolet cruze. The contact stated that the check engine indicator illuminated. The vehicle was taken to courtesy chevrolet (1233 e camelback rd, phoenix, az 85014, (602) 457-3232) for diagnostic testing where the contact was informed that the intake manifolds and pcv valve needed to be replaced. The contact mentioned that the vehicle had to be repaired twice for this failure within a 45,000 to 50,000 mile range. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 124,000.
Received a safety recall notice on july 2012 for oil spills/leaks onto hot surfaces.i took my car into robbins chevrolet dealership for check up immediately on july 23, 2012 and they modified the engine shield.also, the battery was leaking acid and they replaced the battery, cables and fuse, block-cleaned.
The contact owns a 2011 chevrolet cruze. The contact stated that the check engine warning lamp illuminated and the temperature gauge went from normal to extremely hot in matters of seconds. The contact mentioned that the vehicle stalled. The vehicle was taken to the dealer multiple times. The technician stated that the coolant needed to be replaced. The failure recurred. The manufacturer was not made aware of the failure. The vin was not available. The vehicle was not repaired. The failure mileage was 25,000 and the current mileage was 35,000.
No reimbursement for same issue, same error code. If i'm being told by different body shops that they continually see the same issue with chevy cruze's, being the loss of turbo boost. Shouldn't it be a part of the recall for 2013&14 or at least be made a recall itself. Mine is a 2011 with the same error code read as the recall with 2013's. My turbo was replaced right before thanksgiving. Happy holidays smh!
I purchased the 2011 chevy cruzewith approx 55 k. When i drove the car at the lot everything seemed to be in good working order. The next day i kept hearing a surge like sound in the engine and when the accelerator was pushed the car would not gain any speed or power. I contacted the dealer and explained what was going on with the car and was told that this was common in the chevy cruzes because of the engine size and that why the car is able to get such great gas mileage. I could not stand the noise any longer march 19, 2014 i took the car to the dealers service department where car was purchased. I informed them of the issues i was having with the surging sound and the loss of speed & power. The next day informed me they could not hear any surging sound and only found 1 problem leaking thermostat. I was referred to the gm dealer to get fixed under the powertrain warranty. It has not even been a full year since i purchased this car. On april 7th 2014 i was driving on the freeway during rush hour and all of sudden i hear a dinging sound all the engine lights came on, along with the hazards lights and the car began to lose power,the center panel kept reading transmission hot idle engine. I had not had any other previous warnings,all the gauges appeared to be normal with no sign of over heating. I contacted the chevy dealer and took the car down right away.explained to them what happened and the issues the diagnoses that was given from the service dept where car was purchased. The next day the chevy dealer contacted me and said they had replace the water pump. Also thetransmission had burnt oil and needs to be flushed and it was not covered under the warranty. They too could not find anything else wrong as to why transmission is running hot,not even with the surging sound and lose of power. April 11th 2014 had the same issues again.
On 10/11/2012, and 10/18/2012, and 11/20/2012 i experienced "dragging" while attempting to accelerate.the car acted as if it didn't want to go into the next gear.eventually it did, but not before struggling to do so.i had it towed to the dealership all 3 times at their expense because it was still under warranty.the car has been serviced 3 times for the same issue, but it hasn't been completely resolved.90% of the time there is still some hesitation somewhere between 13 to 45 mph.so much so that even a passenger has felt it upon occasion.i don't feel safe in this vehicle at all times and i'm worried that i'll eventually be stranded again.even though it's been serviced 3 times i still have no peace about the situation because the car is still malfunctioning.
Mil p0171 code, replaced 3 valve covers because of the pcv and now i've been informed the intake manifold is defective.
I was stopped at a light and when the light turned green, i tried to accelerate and my car nearly stalled. The idle went real low and i pushed my foot down on the throttle and got no response for a few seconds then the engine revved up and responded by quickly going through gears to catch me back up to speed with all other traffic. This occurs infrequently, but it has occurred more than an handful and less than a dozen times since i bought the vehicle. I have the turbo charged engine and do follow the guidelines for gradual pedal pressure to accelerate my vehicle but a near stall is not a byproduct of a heavy foot on my part. Aside from the safety concerns,my job requires me to commute around 55 miles/day and i can't have a malfunctioning car or one that is constantly being called back to the shop for a recall. I have already taken at least 3 days off since purchasing this car to take it into the shop for repairs/recalls. I bought a new car to avoid these frustrations. Currently, i have less than 40,000 miles (mostly highway) on this car. I don't think this is typical for a new car with low mileage. Updated 11/24/2014
I parked my car in a parking lotto go into a store and when i came back immediately after i started it under the hood there was a lot of smoke even after i turned it off there was still smoke everywhere.
2-10-12 - 15422 mileage car towed to dealership - would start / shifter would go into gear / car would not drive - check engine, traction control & stabilitrak light were on. - shaft detent lever switch replaced.3-12-12 - 16471 mileage - brought to dealership car would not engage from the stop position to acceleration & poor gas mileage since 2-10 repair - caused to roll into intersection.- control solenoid valve & transmission control module replaced. Could not duplicate gas mileage problem 4-25-12 - brought into dealership for loud popping & jolting into gear from the stop position to acceleration - dealer ship could not duplicate/ no repair5-5-12 17661 mileage car towed to dealership - driving on highway 65mph / burning smell coming through a/c vents/ transmission hot (overheat) /traction control & stabilitrak light appeared. Dealer ship could not duplicate/ no repair ( opened case with gm [xxx])5-18-12 18165 mileage car towed to dealership - driving on highway 65mph / burning smell coming through a/c vents/ transmission hot (overheat) /traction control & stabilitrak light & transmission light appeared. Plus continued poor gas mileage since 2/12 fix. Transmission control module replaced (again)6-6-12 18800 mileage brought to dealership ( currently there) transmission light appeared upon starting the engine after sitting for 8hrs.- intermittent burning smell from engine noticed after 15-20 mile drives parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
On december 21, 2015, while on my way to work in dearborn in rush hour traffic at 7:15 a.m. , traveling south on southfield freeway at 65 mph in the fast lane, an alarm sounded and my rate of speed was reduced to 10 mph, an exclamation symbol appeared on my display with the words "reduced engine power". I immediately turned on my hazzard lights. Cars travelling behind me had to slam on their brakes to avoid hitting me.the shoulder was not the adequate width to move the vehicle off the road to get out of the way of traffic.i pulled off as much as i could and switched the car off, this reset the problem so i did not have reduced engine power and i was able to travel and exit the expressway safely.the problem happened again on the road to my office complex parking lot. I have had the problem fixed at the gm dealership. I feel this type of issue should not happen and poses a very serious threat to the safety of the driver and passengers of the car affected by the malfunction and other motorist that are on the road. It is important to make sure this does not occur on other cars.
The contact owns a 2011 chevrolet cruze. While driving 35 mph, the air conditioner indicator illuminated and the temperature gauge displayed that the vehicle was hot. The vehicle was taken a dealer where it was diagnosed that the cooling outlet pipe was leaking. The manufacturer was not made aware of the failure. The failure was not remedied. The failure mileage was 76,000.
The contact owns 2011 chevrolet cruise. The contact stated that while driving 65 mph, an unknown warning light illuminated as the engine overheated. The failure occurred while the contact was shutting off the air conditioner, which caused the front window to become fogged. The failure occurred on one occasion. The vehicle was not taken to a dealer or mechanic. The vehicle was not repaired. The manufacturer was not notified. The vin was unavailable. The approximate failure mileage was 21,000.
The contact owns a 2011 chevrolet cruze. While driving at 20 mph, the contact noticed a chemical odor coming from the air vents in the vehicle. The vehicle was taken to a dealer. The technician was unable to diagnose or repair the vehicle. However, the failure recurred and the contact noticed that there was no coolant in the reservoir. The vehicle was taken back to the dealer, who diagnosed that the water pump needed to be replaced. The vehicle was repaired; however, the failure persisted and the vehicle was taken back to the dealer. The technician diagnosed that the hose from the engine needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 25,000.updated 6/11/15 updated 10/4/2017
My 2011 chevy cruze has an acceleration hesitation. Starting about 2 months after i bought the car in 2010 the issue began. When i need to accelerate in certain situations such as pulling out on a road, passing another vehicle, accelerating after reducing speed, etc. Etc. The car loses power when i step on the gas for three-five seconds before slowly responding and accelerating to where i need it to be. It's as if the car dies for a few seconds. Those few seconds are always in situations when i need to be moving. I brought the car in to the dealership and was told that it was normal.the issue is getting worse so i brought the car in todealership again and was told there was nothing wrong.my car was in for other recalls and they gave me a loaner 2013 cruze to drive. The newer cruze did not have the hesitation problem at all, it drove beautifully. There are thousands of people with the same year, make and model that have this same issue. It is dangerous!! just because no one that we know of hasn't died yet that doesn't mean that there isn't an issue. The 2011 cruze is unsafe and someone needs to do something about it.
The contact owns a 2011 chevrolet cruze. The contact stated that the vehicle hesitated to accelerate while driving at various speeds. The vehicle was taken to an authorized dealer on two occasions, but they were unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 10,000. The vin was unavailable.
I've received a letter from general motors awaring me about the positive crankcase ventilation (pcv) pressure regulator valve. That may develop a conditionwith my vehicle, and i believe my vehicle is in the condition as they described. But the i can only get it repair at no cost if my vehicle was less then 120,000 miles. I bought the car in june 2020 at 160,000 miles. My concern is that now knowing about this issue worries me and my family's safety getting around. As this is my main vehicle use to get to work, etc.
Spilling and dripping oil collected in the oil pan near the hot engine appears to be associated with the engine or oil cooler. Burns and smells as if something may cause a fire.
The turbocharger, due to a faulty bearing as i am being told by a certified mechanic has caused the blade inside the turbocharger to become unstable causing it slam against the parts inside the charger, thus creating a loud what i can only describe as putting a pen in a metal fan blade while it is spinning.i have the power-train warranty still on the car, but i have been reading online in public forums where this becoming a common issue for this vehicle between the mileage ranges of 30-60 thousand.please look into this issue my wife was driving the car at the time when it initially started making the noise at about 60 mph on the interstate with our two children in the car.thankfully she was nearly home where we have the car checked out and it was determined to be the turbocharger.
My car from time to time shows an error saying reduced engine power. The whole car kicks down and unable to go over 10 mph. This has happened a few times and once on the highway. It didn't do it again for awhile but then again today it did it. I have read a few blogs that is a common problem with chevy cruz and i don't believe it's covered under warrany. This could be a deadly fault with this car. You get no notification that it's going to happen.
Vehicle stalls sometimes at lights and stop signs. Only happens after we've been driving for 30+ miles or more. It doesn't matter if it's highway or city. When it stalls, no dash lights come on, it doesn't idle improperly and there is no warning that the vehicle is going to stall. When i take my foot from the brake at idle and apply it to the gas to move through a green light or stop sign after stopping is when it stalls. I have replaced the valve cover and intake (two weeks ago) and the problem is still occurring. Idle does get a little worse with air conditioning on. I've put $2000.00 into this car this year for this same problem. I've visited three different mechanics. Nobody can figure out why this is happening. It's been happening unpredictably since we purchased the car in 2016.
It leaks motor oil everytime it gets changed,theres always a huge pile of oil on the ground, i can also move the gear shift without needing to press the brake pedal . Overall its been a hassel to deal with it.
Drove my car to work without incident however when i came out at 4pm the car would not start.the interior lights worked, radio and blue tooth worked when the key was inserted but car would not start.the vehicle was towed on jan 11th to al serra dealership.after 36 hours the dealership called to say it was the battery.the service manager was unable to explain how the radio, blue tooth phone power and interior lights were working.after having the battery replaced it was clear my vehicle was not operating properly.when driving on the expressway the interior lights dimmed and the battery voltage meter fluctuated from 15.3 to 12.3.the vehicle was not performing as it had prior to the battery change.i returned to the dealership stating the car was not functioning properly since the battery change.the dealership stated i would need to sign for a diagnostic fee of ~150.00 before they would look at the vehicle to inspect their work.i left with my vehicle and contacted gm customer complaint line to report the dealership was unwilling to stand behind their work unless i agreed to pay them ~150.00. About 10 days later i received a letter from gm regarding a special notice about the battery cable.i again returned to the dealership to have the battery cable checked/replaced.again al serra dealership stated i needed sign that i would pay a $100.00 fee if they did not find anything wrong with the battery cable.i stated "you did not fix my properly the first time. I feel you refused to stand behind your work and now i have a letter from gm regarding the battery cable.now you still want me to pay you to figure out what you did wrong the first time.i left with my vehicle - still not working properly.this needs to be a recall to stop gm dealerships from ripping off customers.
I was driving to work on oct 10, 2016,a bit before 3:30 pm on the belt parkway in brooklyn ny.i was going slowly as there was heavy traffic.i had been driving for 90 minutes when i turned on the ac and immediately noticed a strong burning smell, so i turned the ac off. A fewmoments later i noticed wisps of white smoke coming from under the hood of the car.by the time i was able to pull over(less than 2 minutes) heavier white then gray smoke began pouring out and various warning lights came on in the dashboard. I got out, grabbed my belongings and called 911 within 3 minutes of pulling over.an off duty fireman attempted to assist with a fire extinguisher but in minutes the front of the car was ablaze. Firefighters responded quickly but the front of the car was engulfed in flames and it is a total loss at 67,000 miles. In 4 years of owning this car i had 3 recalls (one for engine fire) and multiple letters from chevy of other issues that might arise (the last was for the accelerator pedal possibly coming off).i've never had a car with this many issues.
The contact owns a 2011 chevrolet cruze. When releasing the brake pedal, the vehicle abruptly jerked and shook. When the brake pedal was completely released, the vehicle jerked with force and shook. The contact had to wait a few seconds for the vehicle to stop jerking and shaking in order to engage the accelerator pedal. The failure was experienced everyday and the stability control, traction control, and check engine indicators illuminated during the failure. The failure normally occurred when the vehicle was driven 42 mph or less. However, when driving 55 mph or more, the failure was not experienced. After the jerking and shaking would end, the vehicle took a few minutes to reach 55 mph or more. The dealer was not contacted. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 93,000.
While driving on the highway my "engine power reduced","service traction control", and "service stabilitrak" warning notices appeared. Frantically i pulled over on the up coming exit ramp, even though the engine would not go over 5 mph with my gas pedal pushed all the way to the floor, and was fortunate not to be hit with my 3 children in the car. After doing my research , i turned off the car let it rest and continued driving only for it to happen 4 more times with in 25 minutes. This has also happened 3 other times throughout the week! there seems to be no answer from the dealership even though i took pictures of the warning lights and provided many other exactly similar complaints all across the country! i will not drive this car and especially not with my children in it i have just wasted 16k of my money ! why is there not a solution for this issue yet and if there is why does it take such extreme remedies to find the solution. This is a recall material situation! i would like someone to call me in regards to this situation, i feel there is no excuse my children and i could have died tonight !
My children & i almost didn't make it home!was experiencing issues with the heat not heating up the car on tuesday and on yesterday, i was driving north on the 394 expressway and received an error message on my dashboard of "a/c shut off due to high temperatures" so i turned the heat off and the gauge slowed moved back down.however, after driving a short distance further the temperature gauge had moved all the way to the "red" line and i receive the error message to "shut the engine down" because of overheating.i immediately pulled and slowly the gauge moved back to the normal position.i called the dealership that worked on my car less than 3 weeks ago and the service advisor informed me that it may be another glitch but he wanted to ensure that all of my fluids were fine and since i wasn't very far from the dealership to bring the car in (even though their service dept was closing in about 20 mins).after looking at the car, the service advisor informed that just about all of the coolant ran out and there was probably an issue with the water pump. I was shocked, bothered & frustrated because it had been less than a month that i just had to have this car worked on.fortunately, the water pump didn't cost me anything due to it still being under warranty but that still doesn't change the fact that i'm a very dissatisfied customer.
About a week ago i was driving home when my car decided to shift super hard and my rpm was jumping up scary high then my check engine light turned on and now it won't shift right or my rpm goes up really high the code that popped up was p0700
My chevrolet dealer informed me that my 2011 chevy cruze has a leak in the transmission oil cooler lines. Is there or will there be a recall for this problem. I noticed (nhtsa campaign number:14v152000) the chevy silverado, suburban, sierra, tahoe, and yukon had a recall for transmission cooler line issues. Please let me know if/when chevrolet will reimburse for the replacement and repair for this health and safety issue(potential vehicle fire). Thank you for your attention regarding this matter.
While cruising along the highway at 65 mph, suddenly the engine stalls as if all the fuel had stopped going to it. After a few seconds of stall and slowing down while pressing on the gas all the time, it suddenly began picking up speed again. However, there was an extremely large cloud of smoke coming out the rear of the car. This occurred 4-5 more times before i arrived at home. I took it to the dealer the next business day. After several days the dealer reported the problem would be covered by warranty. Three weeks later i get the car back from the dealer who reported the engine had "bad pistons". Apparently there had been a notice to dealers regarding this problem and how to fix it. The dealer did provide a new loaner malibu while repairing my car. At 40,000 miles and have to have the engine rebuilt does not enhance confidence in the new gm.
2016 ecm reprogramming recallever since i brought my car in for the recall in 2016 to have the ecm reprogrammed, i have had severe issues with very rough idling, slow acceleration, and inconsistent fuel usage.check engine light comes on and lists several sensors that need to be replaced.we replaced all of them and the problem still comes back.now the codes indicate there is a catastrophic issue with the ecm and chevy will not cover it even though this issue started from their own recall.
I purchased this vehicle new from a chevy dealership in eden prairie, mn.after only 2 mths, it began intermittently hesitating, lurching forward when attempting to accelerate (while sometimes blowing hot air from the ac) & refusing to accelerate.multiple times it has completely stalled out (while driving 30-40 mph on a highway & when accelerating from a stop on a hill resulting in rolling backward).it is currently at the dealership for the 4th time for this specific issue, but does not show any codes (no ses light).they have made many repairs in an attempt to fix this issue (leaking water pump, reprograms, wastegate solenoid replacement, etc), but the problem still persists.i am concerned that my car will stall while on a highway or passing through an intersection, which would pose a huge safety threat. I have seen numerous similar complaints & would like gm to accept responsibility & replace/recall these vehicles.
Car will slow to 2 mph with the warnings "low engine mode" and "service stabilitrack".can be going any speed and this happens.have had the car towed 3 times for this same problem.each time they tell us it is another part that is defective.we have spent approximately $2,000 on repairs for this same issue.my main concern is that my [xxx] year old son who drives this vehicle is going to get killed.if this happens on a highway with a semi behind him, the semi will not be able to slow down to that speed that fast and will run right over him.there are numerous reports of this same issue on 2011-2015 cruze vehicles that you can find anywhere on the internet (even on gm forum).i would like to know how many people have to die from this issue before a recall is made on these vehicles? parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).*cc
The contact owns a 2011 chevrolet cruze. The contact stated that the vehicle experienced an issue with the shifter not shifting and the vehicle not decelerating. In addition, the vehicle would not accelerate past 30 mph. The failure occurred without warning. The vehicle was towed to the dealer, but diagnostic testing was not performed. The manufacturer was not notified of the issue. The failure mileage was approximately 107,000. The vin was not provided.updated 01/25/17*lj
Vehicle was purchased in 2011 and has 135,000 miles on it. Body and interior is in great condition and i take care of the engine and powertrain for its scheduled maintenance. I have the documents to prove my statement. This vehicle has been nothing but a headache. I just wanted to notify you and warn any other person that may be thinking of buying a cruze to not purchase. I was hoping also that i may have a recourse under the lemon law to recover some or all of the losses invested in trying to keep the vehicle in running condition. The transmission is currently malfunctioning and the turbo was also recently malfunctioning. Currently this vehicle is in a parking lot collecting dust. The cost to repair or replace is more than the value of the vehicle. Can you advise or help with a solution? it would be sad to see honest consumers invest their hard earned cash on a product that will last them for less then a decade.
Since i first purchased my 2011 cruze, i have experienced hesitations in the automatic transmission changing between second and third gear (approximately between 35-40 mph).in the last month, the hesitations happen every time i start from a stationary position.some of the hesitations are more pronounced (i.e., an actual lurching of the vehicle).there have also been occurrences of the car not responding properly to pressing the acceleration pedal.i found this very alarming, as it happened during rush hour traffic.
I bought the 2011 chevrolet cruz in 2014, i used the car primarily for work so throughout the first few years i didn't notice anything strange as it remained parked most the time. When i did start driving it as a primary vehicle the first issue i had was the clutch and gear system seemed to be touchy when the car was in park, resorting to me using the emergency brake every time i would park it. At the time it didn't seem to be a big issue as it became a habit. In 2016 shortly after this my oil consumption and turbo failed, and the vehicles exhaust started blowing blue smoke and the car lost all power. As this was a new car i took it to a mechanic and had vehicles turbo replaced. Just over a year later in 2018 the vehicle is exhibiting the exact same effects such as removing and replacing the eco,1.4lengine, turbocharger, evacuate and replace air conditioning system, and transfer of the fuel and electrical assemblies and engine mounts. I'm almost certain this car is defective and needs to be recalled.
Was traveling on the highway with cruise control set at 67mph when suddenly the car just lost power and the engine quit running. All of the dashboard instruments lost power ,gas gauge registered empty, etc.although the radio did not go off.luckily this happened with very light traffic and was able to pull off in the emergency lane and put the vehicle in park and restarted the vehicle with no trouble.continued our trip and did not happen again.after thinking about this i did notice the vehicle a few weeks ago losing some accelerating speed/power intermittently while traveling.not sure if that was an indicator or not.did call onstar approximately 5 hours after incident to diagnose and see if any error codes came up and they stated they showed nothing. This is my daughters vehicle and i fear that if she is traveling in heavy traffic and this happens again that this could cause a sever accident.
I first took my cruze to the dealer because of leaking transmission fluid from a defective seal on the transmission box.they also said the battery was cracked.transmission was covered under warranty, but i had to buy a new battery. Really?after that work being done, i noticed the smell of anti freeze.dealer said a hose was split, but when i asked to see the hose, they said the end broke off when they were replacing a clip blamed on the anti freeze leak. I had to buy a new hose. Said they checked the system for leaks and there weren't any. The car stopped leaking for a while, but now i have puddles of anti freeze on the garage floor and a nauseating smell around the car. I am going to go to a different dealer for a second opinion, but i fear i have a real problem and from what i've read it is common with this car and gm hasn't done much to help the consumer.i believed in buying american, but it won't be another chevy.
While driving to work i received the turn off ac engine to hot warning.the temperature outside was in the 50's. Pulled over and saw the coolant was low,added coolant but itwouldn't stay in the tank. Took the car to arrowhead chevrolet in peoria,az and was told it wasthe water outlet housing leaking and cost to replace was $490.00, the car has 69,000 and shouldn't be having this issue,the dealership could care less,called gm warranty and was told basically too bad and we are sorry but it's not under warranty and we will not provide cost assistance for the repair. Currently there is a recall for the coolant leaking at the water pump,but gm feels it shouldn't cover the water outlet housing. I'm sure it's leaking from the water pump but the service manager just wanted to make a dollar off a poor single mom. Shame on gm for knowing the issue with the coolant leaking isn't just related to the water pump but the whole cooling system!!
Yes, i too had problems with my 2011 chevy cruze.i was very glad that nothing happened to me while i was driving the car, i was just sitting at an idle stage; when i had all the bells going off and it had told me that engine reduced power.i to had to go and get this fixed and again like everyone else it was the throttle body and fuel injection system; cost $460.not even a month later now i have no heat in the car and reading all the forums sounds like i am going to have to replace a water pump; joy for me.at first i really did love this car, but i find that the after the warranty goes seems like the car is falling apart.we should not be having these issues this early in the car's life.i also find it very bad poor customer service on gm's part that they are turning a blind eye to this.these parts need to be recalled asap, why is no one doing anything about this?
Loosing antifreeze, constantly overheating and may have blown head gasketin motion and sitting still. I am very dissatisfied with the purchase of this car! it has been nothing but trouble and very costly buying antifreeze once a week at $20.00 a jug for half and half. I hope and pray that this engine will be recalled!!!
Engine has stalled accelerationalso known as throttle lagit is dangerous because you don't know when its going to do it and could cause an accident when pulling out into traffic . Also transmission has a delayed engaging intraffic when you are stopped.
My vehicle was recalled for the valve cover gasket which may leak oil and drop down causing a fire. I was told by the dealership that this was fixed upon taken it to a mechanic because the oil was dripping down causing smoke and the part that it was dripping on was red hot which was the coil wire. Was in fact not fixed.
The contact owns a 2011 chevrolet cruze. The contact called on behalf of her son. While driving 20 mph or less, the accelerator pedal was depressed, but the vehicle failed to respond. The contact stated that the reduced power, traction control, check engine, and electronic stability control warning indicators illuminated. The vehicle was towed to the dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 153,468.
After starting the vehicle and driving forward the dash screen started to show different "check" warnings. Check stability control, check power steering. The check engine light came on as so did most of the dash indicator lights. The power steering stopped and the engine temporarily quit. The engine responded again and while driving the dash went dark and the car died. I had to turn the ignition off and restart the car. This is the third time this has occurred. The last event was while driving through a parking lot.
Got the car from drivetime on 04/25/16 from drivetime in highland indiana. Not even 30 days when i was driving to go to work something popped up on my screen saying a/c cutting off due to engine over heating. I pulled over and called aeverexand pepboys and was told to not drive the car. Aeveree donex had to have a tow company come and have the car towed which my car was in the shop for 2 to 3 days because they didnt have the part. Got my car back on 5/17/16. I have a list of things that had to be done to the car. Now the car is doing the same thing again. A/c cutting off due to over heating. Looked under the hood and the coolant is leaking and the reservoir is empty. It didnt give off no noticed that something was wrong with this car the car. Im taking this car to the shop once again for the same problem. I looked online and come to find out the 2011 chevy cruze has a recall on the cruze due to coolant leaking. I also had taken it to the shop and was told it was the water pump which i already had it replaced once.i also emailed the gm and explained my issue and was told that their was no recall on my car which i find to be untrue. Something is wrong with this car. I also have the papers from pep boys on what was done the 1st time. Once i get it to the shop tommorow i will update what was done again.
My car is leaking oil and coolant. I have gotten an oil change and put coolant in my car but within three days, my car was telling me that it was time for another oil change my car was overheating. Then my car started smoking but there was no indication that it was overheating. I looked online and saw that there was a recall in 2011/2012 regarding the same problem. I spoke to gm motors customer service and was told that the recall had been closed so unfortunately, if i want it to be fixed, it has to come out of pocket. I did buy my car pre-owned so i am not aware of what took place before i got it but i haven't done anything to the car for this problem to transpire.
Smells like it's burning, smokes into the inside. It's been numerous times in the shop but it keeps doing the same. Electrical problems with the driver seat and lighting also
To whom this may concern, this vehicle has issues with stabiltrak/traction control. This vehicle has been serviced routinely throughout the time i have had it. This vehicle was brought in at the dealership upon receiving the letter for the recall, i do not think this was thoroughly inspected. It was under ten minutes, that i was told the vehicle didn't have a problem. In my opinion, this was totally incorrect. The problem persisted still to this day. Nobody reported this problem, which could be a major safety concern for my family and i. This will be the first investigation into this matter. If the dealership did say they thoroughly inspected it, why didn't they report this matter to you, which would be landers mcclarty chevrolet, huntsville al. I have done major research and this matter is unacceptable. The dealership was completely in the wrong. None of this matter was handled correctly, why didn't i get any details or documentation. Why wasn't it reported?? i'm gonna continue to search for paperwork, and the exact dates which i took it there. I will be in contact with my lawyer, and get any paperwork and evidence reviewed. The stabiltrak light stays on, and caused me not to go into reverse. The steering completely went down and parking assist, as well as traction control is always on. This has been a complete disaster. I ask you with complete sincerity, to follow up. My family's life shouldn't be in jeopardy because of an improper investigation. This dealership will need to take full responsiblity. I will upload and pictures or attachments that are needed. Keep in mind, that these are the exact issues that this vehicle was recalled for, the same engine which is the 1.4 liter turbo, and the same model that has been recalled for this exact malfunction!
The contact owns a 2011 chevrolet cruze. The contact stated while driving 55 mph, the vehicle over heated and the check engine warning lamp illuminated. The vehicle was taken to the dealer and the technician diagnosed that the cooling system was defective which caused the cooling fluid and oil to mix. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 101,263.
The chevrolet cruze's water coolant outlet has cracked three times now. This is a plastic piece that cracks under heat and leaks radiator fluid.
Oil leaking just below dipstick. Not from the dipstick itself but from a horizontal crease below it. Oil leaked onto heat shield and down onto exhaust. Burning smell comes through air vents making it hard to breathe in cab. Noticed this after driving on the interstate and minor city traffic.
Received a recall #12081,we took the car into the local chevrolet dealer in conway sc for the repairs ,about 45 min. .when it was completed ,i asked the service adviser ,hoh it was repaired. He sad it was reworked and modified per chevrolet specs . Little did i know. There repairs consist of removing most of the shield and leavingthe engine and wiring left unprotected to the elements on the roads.all they had to do was cut a access hole in the plate to get to the oil drain plug /honestly it looks like it was done in such a hurry to just save a few dollars . 8 calls later , they all said the same thing,that is how the engineers said to do the repairs. Sorry that all we can do for you,chevrolet thanks you for your concerns.
My wife notice the coolant reservoir level had falling well below the full mark. She notified me that she needed coolant added. So we both inspected the car and could not find any leaks so elected to fill the reservoir and notified the dealer. The dealer found that the water pump seal was bad and that the coolant would drip onto the underlying pan and evaporate not leaving a trace of a leak. This was part of a recall so the repair was made. April 2014, mileage 88000. Another coolant leak, outlet manifold and hose failure. Not covered under warranties due to it being a hose. So i was charged $243.80 for what turned out to be a outlet manifold, attached to the engine (failure). Because a hose was attached to it they claimed it was not covered!my invoice reads $180.00 labor, 20.60 coolant, outlet 30.08 and hose 13.12.11/18/2014, another coolant leak. I have an appointment on 11/20/2014 with the dealer and i'm going to ask for a refund due to in my opinion excessive coolant problems. I believe this could effect the engine cooling performance and damage the engine if not already.i have paid for the full warranty package when the car was purchased plus extended warranty package.the dealer is the only service dept. To ever touch this car.
The contact owns a 2011 chevrolet cruze. While driving 65 mph, the vehicle started jerking and the contact was unable to shift gears. The engine stalled and was taken to the dealer, but the failure could not be diagnosed. The manufacturer was notified of the failure. The approximate failure mileage was 67,000.
Transmission jerks extremely hard. When air is on car fails to accelerate at all. Idles on its own, jumps gears always. Fuel system is bad, it chokes constantly and wont start some days. It vibrates extremely hard and i had it serviced 1 month ago for shaft case. This is the worst car ever!!!!!!! its a danger to drive it wont pick up speed and when the air is on it wont move at all. If still at a light, it will jerk extremely hard to where it jerks me. When in park it idles itself. If i'm entering onto the highway it wont pick up speed even if the air is not on. When i reverse and go back to park it jerks extremely hard. I hate this car!!! sometimes it doesn't want to stop.
1.4 liter 2011 cruze heater blowing cool air. Gm inspection done on 10/17/13 and they said everything was good. They told me not to worry about the intermittent check engine light that keeps coming on. This happened within two weeks. We added a almost a quart of coolant following the directions in the owners manual. Now a month later it is a quart low again blowing cool air from the heater and a strong sweet smell permeates the car. The car also fails to properly brake at times and gain speed at times. It has stalled while idling at stoplights. There is a oily residue on the plastic shield located near the oil pan.
We had purchased the vehicle just 8 months ago, was not purchased new, but was new used..still under warranty..we received the recall. Had an oil change and detail to do anyhow, so took it in to where we bought the vehicle. They did the oil change, supposed recall fix and supposed detail. Our vehicle was still under warranty at the time of the oil change. 36000. As we drove, started smelling burning oil...never occurred before. Opened hood and noticed an oil leak below the vehicle into the engine shield. Being out of warranty by that time, we did nothing. Just figured they did an improper oil change and it was leaking. Today, we discovered while checking the oil that it had gas in the oil chamber. In pulling the dip stick out, it leaked all over the engine..i quickly smelled of it, smelled like gas. My husband drained it, as we were four hours from home, replaced the oil with new. When we returned home, checked oil. 1/3 quart of gas had contained itself in the oil chamber on our small road trip. So, now we have a 2011. 43,000 mile new car with gas in engine oil and leaking.. Any suggestions??
Almost to into a huge accident driving on the high way at a speed of 35mph when my car slowed down with my foot still on the gas. It felt like my gears were shifting without me shifting them. I really don't know to much about cars but i know this wasn't supposed to happen while driving
The contact owns a 2011 chevrolet cruze. While driving at an unknown speed, the check engine warning light illuminated intermittently. The vehicle was taken to a dealer where it was diagnosed that the pcv air charge bypass tube needed to be replaced. The vehicle was repaired. After the repairs, the vehicle began to increase in rpms while idling roughly. The vehicle was taken back to the dealer, but the cause of the failure was undetermined. The vehicle was taken to an independent mechanic who diagnosed that there was a vacuum leak and the diaphragm and valve cover assembly needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 38,064.
Was driving the cruze, a message flushed in screen "ac turned off due to high engine temp"ac was not on, heat was notworking, turned off blower, the screen changed to engine overheated idle engine, then changes to partial power loss and the car became sluggish, i had to continue driving until a safe place was availableto pull off, then the reactions control light started blinking and my oil life indicator toldme to change oil before returning to the partial power loss message.i towed to dealer.
Turned on car in the morning and received 2 messages of "engine power reduced", "service stabili-trac", service traction control" as well as a check engine light. Engine would not go above 1500 rpm's.took it into dealer and was told that i had a transmission leak and because they didn't have time they wanted me to reschedule for the following week. Problem continued to happen and on my way in to work on 02/11/14 the problem happened two times in the morning and was forced to put car in park turn off engine and restart. Then happens 3 times once on a very busy highway into downtown denver and twice in downtown. Called dealership and was told that i needed to bring it in. Was told that it was the "throttle body" which is a $450.00 fix not covered under power train warranty . With so many people having this problem and almost being hit every time it happens due to it happening abruptly when cold it is a clear safety issue and needs to be recalled.i sense that if they don't there will be a class action law suite in their future.
The 2011 chevy cruze eco has been having a couple issues from there being a small oil leak coming from the engine it drips more after driving and also another little leak toward the back of the car then also my stablitrak and traction control issues kept me from getting out of an accident because my wheels didn't move the way i planned too, the radiator fan also has been working harder then usually it non stop is blowing very hard to keep the car cool. Last under the car the bottom trays have some oil building up and building up
It's been going off and on every since i first got the car i smell a burning smell and it loses power is stalls and the dealership keep telling me it's just air getting into it but i know it's my turbo because my neighbor has one her turbo went out and i have two other friends that has one and both their turbo went out and now it's making a knocking noise and everyone that i have look at it say it's the turbo it's the wastegate i don't drive my car much and only has 26,000 miles on it because i'm afraid to drive it i've had it fixed more than 10 times it had a oil leak where would catch on fire but the dealership put turbo fans in instead of giving me a new motor so it's still flames up from the oil pan but they say the turbo fans is going to blow the fire out so it's not going to hurt me but i don't drive it far because i'm scared when it gets hot that's going to catch on fire and nobody would give me anything for it that's why i still have the car but i'm willing to just take a big loss and just let them have it back the doors open without touching the car with the electrical system the lights are just go out in the dash just random so i can't drive it at night i hope you can see the oil on the pictures it just shoots all over the place and when i take it to the dealership they say the recall is not on my car they have a recall on the turbo and the vacuum system but they run my vin number and say it's not on my car when i first got this car it was quiet it caught on fire from an oil leak they fixed it now it sounds like a truck you can hear it three blocks away is stalls all the time and they tell me it's the gas i'm using i switch to premium gas and it still does it this car is junk i hope nobody ever buys it chevy should be shut down
There is an oil leak the is dropping on, possibly the exhaust, and the fumes from burnt oil is coming in through the vents. Breathing that in is not safe.
While driving down a city street, the vehicle was stopped at a stop light. Just as it was about to move forward as the light turned green, it went into engine power reduced mode and prevented the vehicle from moving forward at a normal rate of speed. Thankfully was able to get the car off the road. Had to be towed to mechanic. The conditions were cold (about 20 degrees), with no ice. Further warnings included traction control servicing, but there were no issues with the traction control system. Mechanic is saying it is a throttle body issue.
Hesitation at any speed, had to dealer multiple times for the same thing and they can't duplicate,took to dealer on oct 4th and dealer said that it needed a new cylinder head,got car back and nothing was done,still doing the same thing and called to complain to chevy which can't do anything either.
My 2011 chevy cruze ltzwent in to reduced engine power mode and said to service stabilitrak and traction control.this happened in below freezing temperatures with frozen precipitation on the ground.research online indicates this is a common problem with chevy cruze vehicles.the car was drive able after powering down for a few seconds, but a few miles down the road it would go into reduced engine power mode again.this has happened multiple times over the last week.likely throttle body problem.
The contact owns a 2011 chevrolet cruze. The contact stated that the vehicle was included in the recall associated with nhtsa campaign id number 12v288000 (engine and engine cooling). The repairs stated the engine shield would be modified on vehicles equipped with automatic transmissions. The dealer removed a portion of the shield that was twenty inches by twenty inches. As a result, the contact stated that the engine and other electrical parts were no longer protected against water, mud, or any other road conditions. The failure and current mileage were 24,421.
Practically every day i drive my car, i experience extreme shifting and transmission issues. Specifically, i have to floor the gas pedal for the car to move from 2nd to 3rd shift. This is an automatic car, and it drives like a poorly shifting manual. It is extremely unsafe to drive because it does not accelerate when i hit the gas pedal, rather the engine revs very high and loudly, yet the car does not accelerate. It also has made loud popping sounds from the engine, and the car fills with an exhaust smell, and during the winter coolant smell is obvious in and outside the car. I am very uncomfortable driving-and feel unsafe-driving this car and it is almost four years old with less than 50,000 miles! i have brought it to the dealership on the below dates and they cannot ?duplicate the issue?, thus have not fixed it. On one occasion, the dealership had my car for 3-weeks! i have no idea if the dealership is even daily testing, or driving, the car. I do know, however, it is extremely unsafe because the shifting and accelerating is unreliable and will most doubtable cause an accident injuring myself and/or others. I have also called gm and numerous occasions and they were very unhelpful, stating they never heard of a shifting/transmission issue with the chevy cruze, when in fact the 2011 chevy cruze was recalled for shifting lock cable. I have received, unsolicited; a letter from a lawfirm to sue gm noting this exact issues shifting/power issues (amongst faulty water pumps, which i also had replaced after only owing the car 2-years), so clearly there are many others experiencing these issues.dates brought my car to (sullivan's oneills in avon, ct)1/16/2015; 5/2/2015; 5/09/2015;5/13/2015; 6/24/2015; 7/17/2015my gm service tickets are 71-1490864298 & 71-1490864298.the car is either a lemon, or needs to be recalled for shifting/transmission issues.
Takata recall the pcv valve is built into the valve cover, there is a spring in the pcv valve that fails causing the emissions computer to not work correctly. Failure of this spring cause rough idle, loss of power, and failed emissions test. Multiple reports have been made.
The contact owns a 2011 chevrolet cruze. The contact stated that while traveling 40 mph, the vehicle decreased in acceleration and the check engine warning light illuminated. The vehicle was restarted and the failure persisted.the failure occurred on several occasions. The vehicle was diagnosed by a private mechanic and it was advised that the vacuum switch needed be replaced. The manufacturer was notified of the failure. The vehicle was repaired but the failure recurred. The failure mileage was 42,000 and the current mileage was 47,000.
This vehicle safety complaint is in regards to my 2011 chevrolet cruze lt, which was serviced at ourisman chevrolet of bowie, a general motors (gm) authorized dealer, for the repair of my vehicle. I incurred charges for unwarranted maintenance repairs on the following dates september 26-october 5, 2016 ($134.95 and $139.07 (cost for a new battery)), april 26, 2016 (warranty covered repairs), april 11, 2016 ($590.92), and april 14, 2015 ($382.14) that never addressed the safety complaints i made, all of which were handled by service advisor buddy reio. On these dates, i took my vehicle to be serviced for experiencing hazardous issues with its electrical systems and reduced engine acceleration while i was driving between 40-55 miles per hour. Without warning, my vehicle's speed would decelerate (both on the highway and residential roads) and my car doors would begin to lock and unlock uncontrollably with error messages 'service stabilitrac,' 'service parking assist,' and 'service airbag' displaying on my dashboard. After about 30 seconds of this condition, my car would resume normal functioning. I incurred $1,247.08 in unwarranted repairs for my vehicle, which was never properly diagnosed, leading to my vehicle shutting down while i was driving it on october 22, 2016. On october 22, 2016 at 3:20 p.m., while driving on a busy thoroughfare, my car decelerated and error messages displaying 'service stabilitrac,' 'service parking assist,' and 'service airbag' showed. After approximately 30 seconds, the car began to shut down and i managed to steer it out of the way of oncoming traffic. I immediately contacted chevrolet's roadside service and informed the representatives that my engine would not start and i was stuck on the side of the road.
The contact owns a 2011 chevrolet cruze. The contact stated that the vehicle jerked, lunged, and lost power. Also, the check engine warning indicator illuminated. The vehicle was taken to bmw of alexandria (499 s pickett st, alexandria, va 22304, (703) 684-8500) where it was diagnosed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel injectors needed to be replaced. The vehicle was not repaired, but the failure recurred. The contact referenced nhtsa campaign number: 13v044000 (electrical system); however, the vin was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 37,000.
Engine losses power on the highway. Almost stumbling around to get power back. Have to add multiple pints of oil between oil changes.
Never had any problems with this vehicle indicating that this would suddenly happen but it did. I would heat up my car in the morning and the reduced engine light would come on, i would turn the car off and then back on in a couple of minutes and it would drive fine. This happened a few times but then i was driving about 55 mph and then all of a sudden the engine and stabilitrac light comes on and says reduced engine power and the car slows down about 5 mph immediately. This occurred 3 times on my way home that is normally only a 10 minute drive, the very next morning it did it again when starting it up in the morning to take it to the dealership. This happens in the middle of traffic and thankfully did not cause an accident but it could if this would of happened on the expressway. There are several complaints on this issue with the 2011 chevrolet cruze on the complaint forums about the throttle body (dealership confirmed this issue). This is very dangerous!
We purchased a 2011 chevy cruz with less than 100k miles. In the 2 years we've had it we've replaced the transmission, oil cooler, and all the hoses. The furthest we've driven it is 400miles in a trip. We haven't taken it up mountains, and we keep up with maintenance
I bought my car march 2015 and i have had nothing but problems since i got it. I still owe $ 8000.00 on it and the gm company told me my motor is blowed. My father is a mechanic and took a look and said he believes my car jumped time because my water pump quit. Morgan mcclure told me they would fix it but it will cost me 3500 dollars. I think all these cars need to be taken off road and everyone who has had issues should get placed in another car.. I am paying a total of 17,000 for my car and its not even drivable. I will never by another cruze and i will let everyone know the issues so they don't buy one earthier. Ive been ripped off with this car since the day i bought it . This is exactly what happened to my car.. I drove my car to work with no issues. When i got off work i crank my car and drove it to morgan mcclure to get a reservoir cap for my car because it wouldn't tighten down like it was stripped. I cut my car off went in to morgan mcclure and bought cap. Put it on and my car wouldn't crank back. They looked at car and charged me $35.00 for looking at it for 2 seconds to tell me it has no compression and my motor is blowed. They told me they can fix it but i need a new or used motor and it will cost $3500.00.
This exact same thing has happened 2 times. While driving normally 'service esp' and 'service traction control' warnings come on along with the engine light and the 'stabilitrak' light. The engine remains running but does not supply power to the wheels resulting in a total loss of power to the car. The first time it happened, i took it to a certified chevy dealer who told me it was a battery issue and replaced the battery. Didn't work. Happened again within a week. This situation is very unsafe as the vehicle could be stuck powerless in the middle of a turn or a number of other dangerous situation. The car is not on gm's recall list for any of the ongoing recall issues.
I can smell a burning coolant type smell inside the cabin of the vehicle. It does not happen all the time. It leaves a film on the windows. When it happens it burns my nose and eyes. I have to roll down the windows to get fresh air. I consider this a health issue, inhaling these fumes. I took the car to the dealership three times. Once they replaced a transmission coolant connector, that didn't solve the problem,and twice they said they couldn't find a problem. I see that there have been many complaints about this. This happens in all situations, moving or standing still.the following i copied from a forum online. This person had the same problem: in the course of that repair the techs detected an extreme amount of lubricant on the inner dash box where the vent doors and controls are located. The tech removed some of it and heated it up and it smelled just like dexcool. This grease is glycol based hence the similarity to coolant when heated. The continuous heating and cooling of the grease resulted in a breakdown of it and the smell only got worse. The techs removed all of the excess grease and replaced with another lubricant which was a type of brake lube good to 400f. They then added a peppermint extract to the coolant fluid to ensure that if there was a coolant leak of any kind the odor would be immediately discernable from any other automotive odor. I ran the heat and defrost heavy with no issues to report. This fix is not easy as the entire dash needs to be removed, but a good tech can do it and resolve this issue. If you need any further assistance or information please let me know. I would encourage anyone experiencing this problem to contact the dealer and have them contact gm to get your vehicle fixed.
The car engine has shut off twice in 2 weeks while making a right turn on an incline.i slowed down to make the turn/curve and then stepped on the gas and the car died.the dash and radio stay on, but no power to engine.no service lights stay lite on the dash.you have to turn the key off, put in park, open door so radio turns off, give a min and restart. The first time i was pulling off a side road onto a busy road, but i didn't do a complete stop because traffic was clear. I was going 10-15mph.the second time i was on a side road going about 25-30 mph.it was just a mildly sharp curve.
The car is hesitating after stopping whether itsa light or sign also has while in motion which almost got me hit! !t1here is also a burning smell at times! i have had it looked at within the month and they said it was a sensor , no-one seems to know what to do ! bou8ght this car from honda in anderson indiana!! its had problems the whole time i've had it1 ill never buy another cruze
Wehave a loss of engine power at any speed and two errors come up, "service stabilitrack" and "service traction control" .engine loses power and cannot maintain speed especially dangerous when trying to maintain freeway speeds.also happens at low speeds, 10 to 25 mph.therefore it can happen at any speed.can reset by removing battery cable, but will happen again within a day or two.this issue started about 6 months ago.happens all the time now and is very dangerous.went on line and found blogs where other people are also having this same issue.they are the ones that suggested we take off the battery cable to reset.we checked all the fuses as one blog said and they are all ok.called chevy dealer and they had no recall and wanted 100 dollars to look at it and then decide if it fell under warranty.purchased car at 43,000 miles, currently at 73,000 miles.the issue used to happen from time to time now it happens all the time.there should be a recall for this issue.the dealership does not think it is covered by the warrantybut will not say until we take it in to have it serviced.we might add we have a standard transmission as this may different than the automatic transmissions.trying to shift without any engine power is a process in terror on the freeway.
While driving at any speed for it has happened several times the rpm's go so high the car accelerates and it sounds like the engine is going to blow up... At the same time the steering column locks and i loose all ability to steer the vehicle and the brake also try to lock.making the car feel like i ran something over and it stuck under the car....pulling the emergency brake and putting the car in neutral help bring it to a stop-
Engine shaking violently while idling. Stabiltrak warning on. Acting like it was going to die. Scared it would die while in traffic.
Takata recall'' a whole burn into my air condensor causing my fluids to leak out and causing a bad smell
Vehicle's engine has been overheating since the day i got it. Engine leaking oil. I had the transmission, head cover gasket, valve cover and water pump all repaired. Check engine light is still on and no mechanic can figure out why. Vehicle still overheats and leaks oil.
I have a chevrolet cruze, i bought it in july 2011 and after a few months i discovered that my car was shifting roughly. I also noticed that my car would not gain speed at a normal rate.my vehicle hesitates on acceleration and did since right after my purchase. The dealer could not find anything wrong according to their diagnosis "customer concern not duplicated". Numerous other 2011 chevy cruze owners are experiencing the same exact issue after several unsuccessful visits to dealer service. This is a very uneasy feeling to have. When i sit at a red light the car jerks and i immidately think i got rear- ended but it is just the engine. Please help!!!
While driving the engine totally looses power and the entire car is shut off and comes to a stop. Lots of electrical messages show up, and sometimes the key cannot come out of ignition. After an hour, sometimes it will restart.i have had it towed three times to the dealer.at first they thought it was the negative battery cable, but its still has the problem.starting to not be able to trust this car as its a hazard to drive not knowing when it will cut out and just stop with no power to even have windows roll up.
Hello,my name is [xxx] and i am an israeli citizen. I own a chevrolet cruze 2011, israeli vin: [xxx].i read the articles regarding issues found in the vehicle's ignition switch for some chevrolet models but i haven?t read about cruse as a suspect to such an issue.i wanted to pay your attention to an issue i had with my car around 1.5 years ago which is similar behavior to what you found out with the other models.after starting the engine while in parking, i switched the gear to reverse and started to drive back to get out of the parking space when suddenly i lost the steering of the wheel (like there was no oil pressure) and lost the brakes (the paddle was stiff and did not control the wheels).during the incident my family, including my wife, was with me in the car. My wife immediately understood that something was wrong and started to ask me what is the matter (she was an eye witness to the scenario).i had to shut down the engine (turned the key to off) and started the engine back again in order for the car to start reacting properly again.needless to say my wife and i were shocked by this and i took the car on the morning of the next day to the formal chevrolet garage to report the incident and request them to check what went wrong here (as the formal garage ? they hold an historical record of my complaint).after i was told by the garage that they couldn't find any problem, i had no choice but to accept the car but it bugged me until present time.in order to make sure your investigation will not skip a possible fatal issue with the cruse model (if the issues are the same), i simply wanted to point your attention to my small ?adventure?.please feel free to contact me and i will be happy to assist you further (if needed) ?email: [xxx]cellular:[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Hesitant acceleration issue.after coming to a stop.i put my foot on accelerator and vehicle did not go forward at first.then engine rev up but vehicle started to move slowly.when it did i could only go 27 mph in a 45 mph zone.had to pull over and turn off vehicle.this is a very dangerous issue when trying to merge on to a highway.went to two authorized chevrolet dealers on 12/02/13 and 4/02/14.both dealers stated they could not duplicate problem and all trouble codes indicated everything is ok.which it is not.this is a 1.4 turbo 4engine.i am afraid to drive this vehicle.please help!
I have been battling my cooling system for the last year radiator keep running hot i have gotten my thermostat done and other things also. I have been on the road and it will run hot, more than once
Multiple issues with pcv system causing car to run rough. This issue is a known issue affecting almost all cruzes worldwide that gm refuses to fix. Has not been repaired due to costs. This also can cause oil leaks which can start a fire.
Takata recallproblem is unknown:1. My vehicle continues to have problems with heating/cooling system. The vehicle looses antifreeze, the casing gets hot and acts as tho its overheating triggering the fan to come on and stay on. There are no noticeable leaks; it has been at he chevy dealer and several other mechanics who can find no radiator leaks. The engine coil, hoses, and heating coil have been changed and it continues to get hot. The vehicle is running when these issues occur.2. The tracking system lights stays on constantly. No record of a problem by chevrolet service center or any other service center who has used diagnostics to determine why the light stays on.3. Service engine light stays on constantly. The engine coil has been replaced; no other engine problems are identified with diagnostics.
I took my 2011 cruze to my nearest chevy dealer for safety recall 1208 ("engine flambe"). I was charged $2.66. The cashier mumbled something about a fee imposed by the state of delaware for either recycling or disposal.i always understood that the full cost of a safety recall must to be paid by the manufacturer.i'd like a refund of that $2.66. Other affected owners--(wherever)--should also be reimbursed.if the fee was forced as the result of gm policy, then gm deserves to be fined.9 am appointment on 25 july 2012.lewes automall17861 coastal highway (state route 1)lewes de 19958.
The contact owns a 2011 chevrolet cruz. The contact stated while driving at various speeds, there was a sudden increased of engine rpms as the engine hesitated to accelerate and jerked into gear without warning. The failure recurred on numerous occasions. The vehicle was taken to a dealer, where the failure was not duplicated. The manufacturer was made aware of the failure. The approximate failure mileage was 10,500. The vin was unavailable.
Once again my car has an engine cooling problem. This is the 2nd time this happened, the first was about 2 months ago. I was driving the car and the fan was making a loud noise, check engine light came one i called onstar asap they verified i was correct and sent a tow truck to pick up my car. I smell antifreeze all the time in the car and they antifreeze just disappears the dealership does not know where it's going. I'm seriously thinking about trading in my cruze because of these problems, which never get fixed.
I have a chevrolet cruze, i bought it in october of 2010; after a few months i discovered that my car was shifting roughly. I also noticed that my car would not gain speed at a normal rate. I have fought for 2 years to have my car inspected and repairs to be done; nothing has come of it yet. I notified gm with the issue and was told that they would put in a new transmission. I was also notified that the issue would persist, it is the way my model transmission works. I know this is a safety concern, my car has already left me stranded once. I believe that gm is going under the radar and just trying to appease me with a new transmission. I also believe that more can be done for the problems that persist in my car and gm is refusing for it to be done. My car is a safety hazard from the numerous recalls to the transmission and computer defects. Gm is trying to push me into accepting an amount that is less then half of what i have paid into the car or take the transmission. I have no other options from them. I would very much appreciate some guidance in this matter. Thank you
The contact owns a 2011 chevrolet cruze. The contact stated that while driving approximately 65 mph, the service traction control, service stability tract, engine, and abs warning lights illuminated independently. Also, the vehicle decelerated to 19 mph. The contact maneuvered the vehicle to the side of the road where the vehicle stalled. The contact was not able to get the vehicle restarted. The vehicle was not diagnosed or repaired. The vin was unavailable. The approximate failure mileage was 68,545.
My check engine light will not clear no matter how much work i have done to my car. It's had roughly 5 grand worth of repairs and it's still shaking when it idled or jumps forward when i accelerate after a red light or stop sign
My car is only at 91k miles, and my cylinder 3 is not compressing anymore, more than likely due to piston ring failure.
Bought this car used with 51k miles a month ago. Drove great the first week, after that loses powerupon acceleration and is slow to get up to speed. While driving just now, the car was losing power so i decided to hit the gas harder and instead of going faster the the stability track light came on. I am starting to wonder if i made a bad decision purchasing this car. It had trouble going up hill on the highway last wk. This car is too compact to have speed issues.
Engine light comes on and car will slow down and barely take off. Engine is responding to gas pedal but no power in low gear so takes off very slow nearly resulting in wreck. Two shops, including transmission shop, state its electronic problem including 'lack of communication'. It happens from being stationary or in process of driving when it loses power suddenly. When engine light goes off it runs ok. Dangerous to drive as never know when it'll act up. Started about six months ago, and is intermittent.
On 12-5-15 i was on my way to ct from mass and was on 91. About 45 minutes into the trip the car began to loose power and the check engine light came on and the service stablitrack light came on. As soon as the light came on the temperature gauge and rpm gauge would fling up and down quickly! i immediately went from 65 mph to 30 mph.( i was almost rear ended by a car behind me) i coasted my way to the right lane and was able to get off the exit. The car took about 4 hours to go back to normal. ( i returned to mass, i had to take the back way home and avoid the highway as the car still hadreduce speed) the car will return to normal and the check engine light will go off. Everyday now the check engine light will come on and it will say service stablitrack. The car immediately looses power and you can hear the engine(sounds like a fan blowing hard) the transmission will not shift. The rpm will jump to 4-5 while only getting to a speed of 35 mph. The dealer has no idea what i am talking about. This car was bought in january of 2015 and has less than 65,000 miles on it. I have read a few complaints about this similar situation happening to the same car i have. This is a safety issue!!! the car has been serviced on time!!! please help me!! i refuse to take the highway as i never know when this is going to happen.....
Engine coolant smell inside cabin. Heat must be on. The vapors are strong enough to irritate the eyes and throat. This vehicle was purchased during summer and smell started when it turned cold and has continued
Driving home from work on busy tollway,after it snowed all of a sudden my service stabilitrak-reduced engine power lights came on. The car cut to 20 miles per hour.i couldn't go any faster and nowhere to pull over since the tollway was under construction.got off the tollway called the dealer to take it in.the chevy dealer told me to shut the car off wait 5 min. It will reset. Ok it did,took it the next day to chevy, they cant find anything wrong, took it home. Went to work 3 days later it did it again i brought it back to chevy still cant find out what is wrong.this car has continued to do this 15 more times.the reason why i am telling you this is because there is a problem with these cars there have been more chevy cruzes with the same problem.i am afraid to drive this car i have borrowed a car to get to work,the first time this happened to me on the tollway i thought my life was over it could have caused a serious accident im glad im here to tell someone about my problem and hope someone takes some action with it.
Since purchasing this vehicle there has always been a hesitation in the acceleration and "engine jerking". I originally reported within the first approx 6 months of owning the vehicle. The service center had their transmission specialist drive the vehicle and i was told "that is just how it drives. I told them on a second time about the ongoing issues and was dismissed. Last year i started getting the "service stabilitrak" error and the jerking and lack of acceleration and hesitation has gotten increasingly worse. This is a safety concern as trying to go from a stopped position and going through an intersection it will lag and can cause a delay also driving down the road it will jerk and almost feel like i could lose control of the car. I often also get a smell of the coolant that goes through my car. I have had all recalls in the past taken care of, but the stabilitrak is an ongoing issue that is very concerning for the safety of myself and my daughter as a passenger in the vehicle. It has been an ongoing issue since the purchase of the vehicle 05/2011 only increasing in severity.
The car overheated out of nowhere. Oil busted out of the compartment itā€™s supposed to be held in and got all over my mechanical parts inside the vehicle. My car caught on fire from the bottom where the engine and transmission are. The car started rattling and giving me warnings to get out of the vehicle because the vehicle was unsafe. It gave me the warning that the engine is idle, engine locked up, and also an coolant issue. The car didnā€™t have issues before this. I literally had to jump out of the car with my family. The warning light for the engine and coolant came on. There hasnā€™t been in problems prior to this other than changing a sensor. The insurance was notified and donā€™t have a solution. Weā€™re trying to figure out what to do because itā€™s not driveable. Going to contact chevy dealer or gm as well.
My 2011 chevy cruz the turbo went out on it replace the turbo replace the manifold replaced the line that goes into the oil pan i have a vacuum leak somewhere i can't find a vacuum leak there sounds like something is burning underneath the seats and sometimes it is hard to shift it doesn't shift right.also the lights on the front they flicker and blank the seatbelts don't like to come out when you clicki was driving down the road one day i was trying to get out on the expressway coming off of the ramp trying to get spayed and there was no power and didn't want to go any faster by the time i got home it sounded like it was whistling and no power at all the turbos fix brand new the manifold brand new it's all brand new white next to his car is giving me a problem after problem
My daughter almost died driving it on monday. She was on route 1 in college park, md when the check engine/reduced power light came on and she could go no more than 2-3 mph. This is a very busy road, and she was almost in a potentially tragic accident. We had the car towed to sport chevrolet in silver spring, md (240-471-3190). Our service advisor ([xxx]:) informed me this morning that the fix is a throttle body replacement which will cost $648. In going on the chevy forum website, this has happened multiple times to chevy cruze and malibu models. It's only a matter of time until someone dies. The throttle body is only covered up to 35k so i had to pay out of pocket.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
6 to 8 recalls...andthe transmission jerks when you take off from a stop since day one. Keep taking to dealer and they claim to not find anything. (1/17/2011-now)the brake peddle switch had to be replaced. (1/2014)the spark plugs and coil pack had to be replaced due to the spark plug being tightened to tight from the factory! engine light came on indicated the service traction control system. (3/12/2014)was driving home from work as always and the engine light came on and indicated that the ac cut off due to engine over heating. (3/21/2014)this car has been a lemon from day one. It stays in the dealer service more that we drive it...
My car is hard shifting and no gm dealer can figure it out they say nothing but take my money and my car will alert transmission hot idle engine very scary has even up and stopped going 35 miles in my hometown
I was pulling out of a gas station, use to my normal power and almost got hit because my car wouldn't go over 15mph floored. Then looked down and saw a engine power is reduced, service stabili trak and service traction control. So i took to a mechanic he hooked it up and the code showed up as my throttle body position sensor. They replaced it and drove it and it drove fine for about two weeks. I was just going down the road then all of a sudden my car did the same thing. I lost power so fast that i about got rear ended. Took it back to the body shop and showed the same code so they replaced the part again. And two days after all this my car is doing this again. This is extremely dangerous at how it looses engine power. It looses it so fast that someone can get hurt extremely bad.
The car has a burning electrical smell. Sometimes we can smell the odor in the cabin, but mostly coming from the engine after we have finished driving the car and walk around the front of the car. The odor has been present since we purchased the car in november 2016.
The contact owns a 2011 chevrolet cruze. While driving approximately 55 mph, the engine overheated. The vehicle was towed to hardy chevrolet (2026 macland rd, dallas, ga 30157) where it was diagnosed that the reservoir and hose needed to be replaced. The vehicle was repaired. Months later, while driving, the stabilitrak warning indicator illuminated. The vehicle was taken to steve rayman chevrolet (2155 cobb pkwy se, smyrna, ga 30080) and repaired. While driving at an unknown speed, the vehicle stalled without warning. The vehicle was towed back to steve rayman chevrolet where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired due to cost; however, the vehicle was taken to an unknown independent mechanic for repairs. A year later, the vehicle was overheating again from the engine and an abnormal odor was coming from the air vent. In addition, there was white smoke coming from the tail pipe. The vehicle was taken back to hardy chevrolet where it was diagnosed that a new motor was needed. The manufacturer was notified of the failures. The approximate failure mileage was 170,000.
Been in and out of shops trying to fix a coolant leaks. I'm no mechanic or anything so i don't think much of weird noises or smells but i have become highly accustomed to the smell of burning coolant. A warning will frequently come on noting the ac was turned off due to high engine heat but only a couple times it completely overheated and forced me to stop driving. Any fix seems to just slow down the leak for a little bit to where you don't need any major repairs for a while.
The contact owns a 2011 chevrolet cruze. The contact stated that while her son was driving approximately 45 mph, attempting to slow down the brakes began to lock. There was smoke coming from the dashboard of the vehicle. The driver pulled over and was able to stop the vehicle by applying excessive pressure to the brake pedal. The driver and the passenger of the vehicle were able to get out of the vehicle by kicking the doors to force them to open. Once the passenger was able to get out of the vehicle the passenger side of the vehicle was engulfed in flames. The fire department was called and extinguished the fire. A fire department report was filed. The vehicle was towed and deemed totaled. There were no injuries and no medical attention was needed. The contact spoke with fort dodge ford toyota lincoln (2723 5th ave s, fort dodge, ia 50501 phone: (515) 576-7505) who informed the contact of a recall for the brakes and low oil leaking causing a fire. The vehicle's vin was included in nhtsa campaign number: 13v36000 (service brakes, hydraulics) however, the vehicle was never repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 188,000.
The 2011 cruze should be taken off the market. This car has caused me to almost crash 10 times in the past month that i have had it. There has to be a defect with the acceleration of the car. When i merge on to the interstate and try and speed up the car stalls out and has a hard time shifting. Thousands of others have complained about the same issue. This is a hazard to vehichle owners as well as other motorist. When will something be done about this? gm should have to fix these units. Http://www.arfc.org/complaints/2011/chevrolet/cruze/power_train/problem.aspx.
The car has been running great and on sunday i noticed that it seemed to be running away with itself and sounded like the air conditioner was on when it was not. Took it to a shop here with stanley auto groups permission , they had the mechanic put a machine on it and it came up with a code and the stanley auto group person told him it was a thermostat problem. I work at a church and my pastor looked it up and found there was a recall from the nhtsa. I then called a chevrolet dealer and he said there was no recall.i think the chevrolet dealership is giving me the runaround because there have been several recalls since i bought the auto in spetember of 2012 and have never gotten a recall notice.
Existing recall recall number: 12v288000 applies to my vehicle despite my vin not qualifying for this recall. I have had to replace several parts relating to engine cooling including a water pump on two occasions within 9 months. It is well documented with my gm service center (bergstrom gm of neenah, wi 920.722.1111) and other certified mechanics that oil has been found and cleaned out of several areas of my engine including: the turbo charger, intake manifold, throttle body, charge air cooler and its inlet and outlet pipes, and cylinders. In addition, my thermostat has failed and does not notify me of an over-heating issue. An overheating engine that leaks oil throughout with no warning from the thermostat is a recipe for disaster.
The car has been losing power over the past few months while under warranty. I kept taking it back to the chevy dealership and they said nothing was wrong and reset the light. However now the car will not barely go, i have power but its forced and its as if i have to push the car up the hills to go. I live in pennsylvania so this is not an ideal situation, but i have had my oil changed regularly every 3,000 miles although other issues have occurred with the car like the cooling system and the temp gage this time i have had it checked professionally with an outside consult rather than going to the dealership and they stated that it is my turbo it doesn't work and probably hasn't worked properly on my car. I have been on several forums for chevy cruzes and it seems like there are lots of people with this issue as well.
When i am driving down the high way or if i am going up the hill my vehicle feels like it is going to stall so i have to pull over to the side of the road. It also was a salvage title and i had no idea when i bought it i found out it was a salvage vehicle after i took it to the dealership to fix my recall in which they claim they fixed my recall but i took it to another mechanic and they told me the recall was not fixed.the recall was a transmission control module. Also when i bought the car i took it back three times and they said since i paid cash for it there was nothing they could do i feel like this was a lemon.
Many recalls on vehicle, over 5. Engine issues..car does not run well...i've taken the car multiple times inthe past months..
The contact owns a 2011 chevrolet cruze. The contact stated that the vehicle smelled like anti-freeze. The vehicle was taken to the dealer and the contact was informed that the thermostat housing needed to be replaced. The vehicle was repaired and the failure recurred one week later. The vehicle had not been back to the dealer. The vin was not available. The failure mileage was 7,900 and the current mileage was 8,024.
Direct impact with 1200 pound cow while driving on a state highway, the airbag did not deploy. Entire car engulfed in flames as the engine immediately started fire. Totalled. Why didn't the airbag deploy? serious injury. Serious safety issue. I have purchased 2 cruze's because of the safety features. This is so not safe and so unacceptable
The 'ac off due to high engine temp' warning keeps coming on, the ac won't work and the temp gauge goes back to zero. We have had the engine coolant temp sensor replaced and the radiator temp sensor replaced also and we are still having this issue! along with the dash and power steering goes out randomly while driving.
Heater at first did not work; dealer removed air bubbles and topped off radiator.the dealer mechanics mentioned that typically the thermostats or temperature sensors have gone in the cruzes.2 weeks later - sure enough, back at dealership - need 2 temperature sensors now.based on blog activities - it seems like these warrant a recall.
On 12/12/13 my problems with my 2011 chevy cruze began. The engine began making a humming noise, the check engine light would come on intermittently, it began to randomly lose power and overheat. On 12/20/13 3-way chevrolet replaced the cam phase and water pump. On 01/01/14,the vehicle began making the same humming noise but louder and had a consistent loss of power. On 01/08/14, 3-way replaced the turbo charger. I picked up the vehicle on 01/09/14 and within 1 hour the check engine light came back on. I took the vehicle back to 3-way on 01/10/2014 and did not get the vehicle back until 02/20/2014. During that time,the cylinder head and valves were replaced, pistons and rings were replaced, injectors and coils were swapped from another vehicle and the car still had misfire. A gm engineer was brought in and the turbocharger was replaced again and the oil feed line was plugged. On 02/21/14,i noticed fluid in my driveway. The car is leaking something and the power is still not consistent. I contacted 3-way late friday and am waiting for a call back. I have be inconvenienced beyond words, the vehicle is unsafe and i want gm to purchase the car back.
Powering down also ac.some times stop runing.the pvc was not made right hadto replace it was cauesing a vac. Leak with no recall.now there is a posting about the intake exioes manfold broken down may have to replace mother and canylt ventor.a again no recall.
The chrome coating on the inside drivers side plastic door handle is failing.the edges of the chrome where it has separated from the plastic are razor sharp and havecaused multiple fairly deep lacerations to my fingers when opening the door.i inquired at the dealer about them replacing the part under warranty because its causing me injury despite my cautiousness while opening the handle, they told me it wasn't covered and would be an expensive fix due to the labor involved.my second complaint is the heat works intermittently and when taken to the dealer, they said i had a cracked thermostat housing which would be covered under warranty.they did not fix it however and simply refilled my antifreeze and said they would call me to have it fixed when the part came in....that was almost two weeks ago.
Drove about 45 miles and parked vehicle. Noticed engine fan running hard, shut off vehicle and went into store. Returned to vehicle twenty minutes later turned on car, fan still running hard. Pushed onstar button to get diagnostic check. Engine error code found, advised to take to dealer to investigate. Started vehicle about ten minutes into drive, could smell coolant from engine and vehicle slowed and chimes came on with dash reading: engine overheated stop car and turn off engine. Had towed to dealer, they say a port is cracked in cylinder head and coolant leaking. Will cost $500 to fix. Vehicle has 59,000 miles. Also engine makes popping noises after running on highway and come to a complete stop. Sitting at light or stop sign and it pops four or five times. Don't hear it when i'm driving. These cars are lemons, gm needs to recall them and give us our money back!
Pcv valve busted and had to have the intake manifold and valve/cam cover replaced. Bill was $1078.00 dollars. Only had to pay $200.00 dollars because dealer wanted to send parts back to gm after i asked for old parts.gm does not have a fix for why these pcv failures happen.
I was driving home from work in rush hour traffic. My speed dropped without warning from 35 mph to about 5 mph. I got a warning light indicating "engine power reduced" and the engine indicator light came on. I managed to pull car over to a side street and turned it off. I restarted it and the engine indicator light came on but i was able to make it home (about 12 miles). I called the service department at a local dealership to try to get some sort of idea of what was happening to my car. He suggested i call gm customer service and asked how many miles were on the car. I told him and he indicated the problem may be under a recall. Needless to say 5 days later i just heard from the service center that the problem is the throttle body assembly and it will cost me about $600+taxes to repair. He stated i have heavy carbon build up and something about the induction service. My biggest problem outside of not having six hundred dollars to give is that in november i paid $300+ to have the water pump replaced and three weeks before that it was in the shop and three weeks prior to that it was in the shop. I am so disappointed and hurt by all these repairs. I ended up with a cruze because my kia was hit head on in a crash and the frame was cracked. I had no problems with my kia.
My lighting has been messed up since i bought the car. All my lights randomly dim, my break lights flicker like there is an electrical problem. My turbo has something wrong with it, but no codes. The car doesn't accelerate like it's supposed to. All this occurs when moving. Breaks obviously whenever hit the breaks.
There is a bad oil leak on the car that i wasn't informed of and the oil plug has been stripped out and there is oil all under the motor and you can smell it when parked and it's starting to come through the vents on the inside of the car
My 2011 chevy cruze throws two codescam shaftposition sensor and crank shaft position sensor we've replace them twice engine still throws the code. My car when i back up jerks some times and and the taillights flicker. I'm getting tired of replacing these parts. It's been going on weeks and i've replaced them twice now.
Sudden loss of engine power. The first occurrence happened exiting a fast moving expressway. The engine suddenly stopped power and the car was reduced to less than 5 miles an hour. The car was pulled to the shoulder and turned off. Eventually after restarting the car the engine went to full power and the car reached its destination. There was some luck involved as traffic was light. Since, the loss of power has happened five more times. At least one occurrence was very dangerous - pulling from a stop sign onto a busy road. I feel that this issue makes the cruze one of the most dangerous cars on the road. The issue happens without warning and can happen at 65 miles an hour or from a stop. I know that i am not the only person with this issue and i am upset that this has not been addressed by chevrolet. Thanks for the opportunity to voice my concern and hopefully help others.
Car overheated on drive home. Pulled over immediately and had car towed to dealership. Water pump was replaced. Since that time can continually smell antifreeze inside car. Also have found puddles under car several times. Have taken car back to dealership. Was told they could find no leak. They stated the surge tank cap was loose and that they refilled tank. But it still smells. It is serviced by the dealership only. So why are they having to tighten the cap? and are they having to fill the surge tank repeatedly?
The contact owned a 2011 chevrolet cruze. The contact stated that while driving 40 mph, a strange odor emitted inside of the vehicle. The contact safely maneuvered to the shoulder and stopped. Upon exiting, a ball of fire formed underneath the vehicle and the vehicle ignited into flames. The contact suffered minor burns to the face. The fire department appeared on the scene and extinguished the flames. The vehicle was destroyed due to the fire. The contact stated that the failure occurred not too long after a routine oil change. After the fire, the contact received the recall notice associated with nhtsa campaign id 12v288000 (engine and engine cooling). The failure mileage was 21,017....updated 02-13-13updated 02/19/2013
2011 chevy cruze transmission problem.occasional hesitation accelerating, clunking jerking transitioning through gears accelerating or slowing down while driving on city streets and highway.tried to accelerate on highway and car took a long while to get up to speed while other cars behind me were honking horns for me to speed up. Dealer says all is fine and that's just how the transmission and turbo engine is!can never duplicate this problem.now no longer under warranty, the dealer is willing to keep the car for a longer period.gm says it would "see" what they could do after the dealer physically inspects the transmission at my cost.the dealer charges $145. Per hr. Labor rate!!i went to another mechanic and had them change the transmission fluid because the dealer said the fluid doesn't need and he said it was black!had it changed after i read complaints on carcomplaints.com.i am just afraid that it will quit on me while traveling at high speed!i can't afford to spend money on a new trans if i will continue to have the same problems.gm should have a full recall on the 2011 cruze.the car had only 29,000 mi. On it the first time i complained and now it has 69,000 and the problem manifests itself a little more frequently but not on a weekly basis.i am at my wits end and the problem is not in my head.people are in danger and gm isn't "owning" this problem.extremely disappointed.i've maintained this vehicle faithfully with oil changes, etc. Since day one...responded to all recalls.not going to dealer again.always have something to repair or replace.
The contact owns a 2011 chevrolet cruze. The contact stated that she exited the vehicle and five minutes later, the vehicle ignited into flames. The contact stated that there was a fire report filed that stated that the fire started in the engine. The vehicle was destroyed and there were no injuries. The manufacturer was notified but provided no assistance. The failure mileage was 42,000.
I just bought my cruze and the check engine light was on due to needing a mass air flow sensor. The engine was hesitating on pulling out from red lights and stop signs, and going down the highway when you accelerate to a faster speed. So i had the sensor replaced and it did not resolve the issue, but the check engine light went out.
While driving the vehicle the engine light came on. The car only has 60,000.00 on it but we took it in because the engine would just randomly stop and the car would stall. The vehicle when brought into the dealership, had been inspected and the car was missing parts. The intake manifold non return valve was missing. There was a vacuum leak at the pcv orifice external port. Water pump was leaking from bolt holes and cover plate. Coolant leak was found even though a few months prior to the leak, chevy "fixed" the recalled item. I believe that the vehicle has many faulty parts and this is the second time i have written a complaint about this company using faulty parts in there manufacturing process.
Reporting an engine fire on sunday july 23, 2017.the 2011 cruze was totaled by the engine fire.the vehicle was stationary parked in front of my home.to my knowledge no mechanical problems.lindsay chevrolet of woodbridge, va put new front and rear brakes on my car in mid july also an oil change with a 27 point engine check.i do not have pictures on my computer.if you need pictures let me know and i would be happy to mail them to you
It's been one year and my chevy cruze has overheated twice. The first time the thermostat was wrong along with the thermo pipe that needed to be replaced. And now similar issue is happening where my car smells funny, i turn the heat in and the car will start to over heat and never warm the car.
Me and my kids were driving down the highway when my 2011 chevy cruise just lost power and my engine stopped working... It will not start up at all. Mechanic cant figure out why. I've got tons of sensors going out everytime i turn around and i am a mother of a disabled son. We were on at parkway going 65 to 60 mph. It could have been very bad. It happened ed in madison ville ky
Vehicle was purchased used with 18*** miles on the odometer. Vehicle transmission shifts erratically when driving in city conditions. Problem may cause stalling of vehicle at lower highway speeds. The transmission appears to slip at slow speeds. Before shifting, vehicle regularly hits maximum (red line) rpm. Poor downshifting into lower gears causes vehicle to lunge forward at lower speeds. Most notably from park to drive. On icy roads, the hard shifting may cause the vehicle to loose traction, resulting in a crash, causing fatalities or injuries to the occupants. Vehicle was taken to dealership, technicians were unable to reproduce customer complaint. Manufacturer was not contacted. Current mileage 28***.
The contact owns a 2011 chevrolet cruze. The contact stated that she received notification that the vehicle was included in nhtsa campaign number: 12v288000 (engine and engine cooling). The contact took the vehicle to the dealer twice in an attempt to have the vehicle repaired under the recall however, the vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unavailable.
I have a 2011 cruz lt. I have noticed a weird smell when using the ac. Only july 9th, 2012 i had a warning that said "turning of ac due to overheat" the car was not overheating. 5 hours later i turned the car on and the check engine light was on and the engine/fan was making a loud noise while running, which sounded like a huge fan. I called onstar they said they located an "engine cooling system problem" to turn off the car and to have it towed to the dealership. Which i did. The dealership said my car was just out of antifreeze and they added more to it. I have looked online i'm not the only person with this problem. What am i supposed to do, just keep antifreeze with me at all times? there must be a leak somewhere for it to be empty.
I have been having several issues lately that are not covered under warranty with my car. Power train issues, stability issues, sensor issues. These issues have happened on and off and some have been fixed before and they keep getting worse. The car starts shaking really bad when i am driving. It does not feel safe.
When purchasing my auto 2011 chevrolet cruze i was not told that this 2011 chevrolet cruze had a coolant leak that the company could not repair. Before i purchased my 2011 chevrolet cruze a guarder plate was installed too keep the leak from burning off of the motor and no repair to stop the coolant leak. My 2011 chevrolet cruze over heated and i was sent a letter that chevrolet company would replace the coolant once it get low. I told them that this coolant is also inside the cab of my 2011 chevrolet cruze and they said that i would be charged to have my 2011 chevrolet cruze checked for reason of leak but once coolant is leaked out or low they would replace it. This chemical is a labeled 'a' poison for humans within it's label. Which i have had those affects from it's release at this point. I cannot get chevrolet to fix this and they said that they'll not fix it just replace coolant just for 2016 after then they'll not replace leaked coolant. I asked them if i could have the 2011 chevrolet cruze checked without having a service charge and i was told i could not that i'll be charged a fee. I was offered a $2000.00 voucher to purchase another auto.being once stress of over heating or correct levels of coolant withing vehicle coolant functioning components cannot operate normally i'd have to replace those components and if not under components warranty i'll be charged service visit and parts and labor rendered. I mentioned that this coolant chemical burn off is causing sight effects and that it continues sending those chemical coolant fums into the cab of the vehicle and i'm taking medication for those sight effects of the coolant's chemical burn off. Again (general motors corporation legal agentsaid that's the legal offer and if not agreed active case file would be closed. On 3/10/2015 my case file closed with no resolution.
After about 10,000 miles the car hesitates when the accelerator is pushed. Around 20 to 30 mph when needing to speed up the vehicle the vehicle will stall the transmission will then kick in with noise. Very unsafe to drive in moderate to heavy traffic in cities. I have been in traffic with multiple lanes and wanting to pass someone. When pushing the accelerator to pass the car just sits there! then after a hesitation the car will pop then finally move. Car has been in the shop for this problem at the dealership where they state nothing is wrong with the car. I even had one of the mechanics tell me that for these types of transmissions it is normal! how can this be safe! if i wasn't aware of my driving and a very good driver i would have had multiple wrecks with this issue. Luckily i have been able to over correct when the situation occurs. At one point i had to pull off the interstate due to the fact i was pushing the gas petal all the way to the floor and my car just stalled at 23 mph for over 15 seconds until i pulled over, released the petal and engaged again.
The car check engine light came on, then it said power reduced. Luckily no one was behind me. If i let the car set for a bit, it will start and run ok. The problem occurs only in the winter when it's damp or foggy and the temperature is at freezing. In the winter of 2013, it happened twice. It happened again on 01/07/14. I had the car towed to a mechanic, and was told that although the car's computer told him when it happened, it could not be determined why it happened. When it is warmer outside, it ran fine and probably will until it gets colder again! i asked the dealer if this was a problem anyone else was experiencing and was told no. Based on what i see from postings on various websites, i am not alone! the throttle body appears to be an obvious a factory defect, but gm won't offer a recall. I commute about 60 miles to work each way, so the car is well beyond its warranty. It would be nice to not have to watch the weather report to decide if i think the car is safe to drive because it might cold enough to have it happen again. I was contacted by chevrolet customer service, and was told that they would check into the problem with my car. All they did was refer me to my dealership where it would be fixed at my expense, and did not recognize or admit that this is a problem with the design of the engine (factory defect). Gm will not recognize that there is a problem with the 2011 cruze that many people are dealing with. The conditions under which the car loses power (cold weather) cannot be simulated by the dealership mechanics because their diagnostics in a heated garage. The problem has not and will not show up when they test it. When the car loses power it happens abruptly. This is a safety concern as the car cannot maintain its speed, and during heavy traffic flow it is likely that someone is going to end up in a crash as a result. It is a defect with the car!
Problem started close to winter,october 2013. Coolant level slowly decreased, not concerned at the time, just topped off during oil changes.fast forward to april 2014, refill of coolant needed daily if heat is used. Coolant tank is completely empty after car is off and sitting for a few hours! large puddle of coolant under engine, not the radiator. Remains to be a slow leak. When heat is on, coolant begins to slowly leak underneath engine. Temp gauge is always normal. No signs of overheating, no excess coolant in engine bay.all routine maintenance completed by chevrolet dealerships.dex (gm specific coolant, orange in color) coolant used exclusively. Every time heat is turn on, at any temp, at any fan speed, at any setting (defrost, floor, etc.) there is a strong odor of burning/hot coolant.i am unable to put my children in vehicle!, when heat is needed in vehicle. Odor is too strong and children complained of nausea and lightheadedness.to many instances similar to this listed. Gm needs to provide resolution.
The contact owns a 2011 chevrolet cruze. While driving 70 mph, the check engine warning indicator illuminated as the speed independently reduced. The vehicle was taken to the dealer where it was diagnosed that the front valve cover needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 86,000.
While driving on highway a message saying reduced engine power came on and vehicle would not accelerate. Also the service traction control light came on with it and service stabilitrak came on as well.
The cooling system in my 2011 chevy cruze has failed for the 3rd time in my two year ownership.this is dangerous, my car overheated and went into idle mode on a 70mph interstate(81) with my family still inside.chevy denys any problem!multiple class action lawsuits have been started regarding the faulty cooling system but they seem to just disappear.my car constantly smells of nauseating coolant and has been "fixed" twice now.so what gives?why is this not being addressed?the nhtsa needs to handle this problem as it is bigger than chevy will ever admit.
I am notifying you that i have had my water pump replaced three times since i have owned the car which was bought in april of 2012 with 9,000 miles on it,it seems every fall i am replacing the water pump as it has some sort of leak internally.it is very frustrating to continue to have this problem.now recently my turbo oil line sprung a leak at 92,000 miles and so did my transmission oil line so it was back in the repair shop.i have also had to replace the heated seat element as this has burnt out somehow.this car has been very frustrating mechanically but otherwise love my cruze.is there anything i can do besides wait for the 4th water pump to claim a lemon under the lemon law?
Coolant leaking under pressure from water outlet & water pump. Causes check engine light to malfunction as well as engine coolant temperature sensor & radiator control temperature sensor.
Turbo gate went out at 74k miles, like the flip of a switch. Running fine in the morning then went to leave work the afternoon and gave it gas and started making a terrible noise. Shop i took it to so it could be looked at said it was the 3rd one he saw this year.
On this date we scheduled a oil change with a dealer who has performed all maintenance, recalls and repairs since the purchase of our new car. We where notified that the car was ready for pick up that morning as we arrived we paid our invoice, the consultant made us aware that the engine light came on (first time since new?) this consultant did not document this engine light to our records. Well, the engine light kept going off and on during the next 10k miles (2 oil change later, out of warranty, my fault) i had this check engine light diagnosed by our dealer and they had the codes and then further tried to correct the problem. They wanted $800.00 to install a new air intake manifold and throttle body then continue to test for more problems with no guarantee of repair. I could not afford the repair and declined the fix.the other problem surrounding this car since april 21, 2014 was that the fuel gauge would not show full after fill up and would move up and down the scale on the gauge. The ac would come on at strange times when running the heater? well any ways that was 7 hours at the dealer and made for a long day. I had to return to pick up the cover they forgot to install over the spark plugs, and complained about the leather sets being soaking wet with water and that the car has had these problems since april 2014 under warranty, the dealer did not want to help us? i purchased this car from them and purchased the 35k oil change extended warranty and bumper to bumper warranty? this dealer did all ! the maintenance, recalls and repairs. I'm glad we didn't go over the 1000 foot cliff at yellowstone when the brakes decided not to work (we learned later of the brake recall) they have a excuse for every question you ask, no reports on the all point inspection on our brakes and tires, password problem they say? i'm ready to buy a truck elsewhere now, poor gm an chevy.
About a month and a half ago i had taken my cruze in for service where i was purchased my 2011 chevy cruze. I had a recall on a coolant leak at the pump. I had taken it in for service and oil change. The lady i had communicated with about the problem i was having about a burnt smell when i turned on my heat. She informed me that there was no problems or leak. One day when i was driving home from work i started chocking and my eyes where burning from an intense burning smell. When i arrived at home i popped my hood and noticed there was absolutely no coolant in my overflow tank. I then contacted the dealership and told them what i was experiencing with my cruze. They took action and had my car towed to the dealership where they replaced the pump and coolant lines where there was a leak free of charge. (she no ionger works for the dealership) i do not know how long i was driving my cruze without any coolant. I still have a continuous smell of something burning and have to take it in for service again. I also experience a shack when the car is at an idol. Im being to question my purchase of my chevy cruze. Hopefully when i take it in for service they are able to pin point the problems and that the last visit i need to make to the dealership.
While i was driving on the highway, a warning came on saying that my a/c was turned off because my engine was overheating and my check engine light came on. My temperature gauge was on cold. When i first took my car to the dealership, they could not figure out what was wrong. They cleared the codes and told me to come back if the warning came back on. Three weeks later, the warning came on again when driving on the highway. The first time the warning came on, i had been driving for about 6 hours. After the codes were cleared, the warning came back on when i had been driving for about 2.5 hours. In the two weeks between the warning coming back on and when i took it back to the dealership, sometimes the warning would come on right away when i turned on the car. Other times, it would take 10 mins of driving before it would come on. When i drove, the temperature gauge would fluctuate between cold and halfway between cold and hot. After fluctuating for a few minutes, it would go to cold and the warning would come on.i took it back and the dealership told me that my coolant thermostat sensor and housing needed replacing. The car had error codes p0118 and p0117. As this problem could cause my engine to overheat and it seems like it is a common problem with the chevy cruze, i do not understand why there has not been a recall yet. The warning occurred with a little less than 55,000 miles on the car.
The contact owns a 2011 chevrolet cruze. The contact stated that while driving at 45 mph, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The vin was not available. The approximate failure mileage was 58,278.
My husband noticed the coolant level was low while changing my oil. He filled up the coolant compartment. A week later, my battery died, so when my husband when to jump my car, he noticed the coolant level was once again low and that there was coolant present on the engine hoses. He filled up the coolant again and it is steadily leaking coolant when the car is running. I received a letter in the mail from gm in 2014 about possible coolant leak. The letter told me to take my vehicle in for service if there were any issues with the engine cooling system. I was not having issues with engine cooling at the time, and i put the letter to the side. Two months ago, my ac broke due to a rock hitting it. When i took my vehicle to the chevy dealership for the ac, they noticed the open recall for the cooling system and recommended i have it looked at while i was there. They proceeded to inspect the engine cooling system, at which time it passed their inspection. Now two month later, the problem is present and the chevy dealership claims that it will not be covered since that recall is no longer "open" on my vehicle. That is not fair in my opinion.
The contact owns a 2011 chevrolet cruze. The contact stated that while driving 65 mph, the tires started shaking and the vehicle stalled. The contact restarted the vehicle and after 10 seconds the failure recurred. The contact mentioned that the check engine light and service power steering message illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.
Vehicle shutdown while driving on highway, several times. The car electric turns off and or flashes, stabiltrak lights come on and flashes, check engine flashing, car completely shuts down, steering is electronic or motor powered and is hard to use, transmission jerks before shutdown and breaks don't work very well. Ran over curb and off the road to avoid colliding with other vehicles. Picture, im driving on a highway at night doing 65 or so, all power goes out, its dark, other cars can not see me well, they are swerving and im swerving. This happened first around 20k and has happened on several occasions after. No corrections offered by gm under warranty, complaints were completely ignored, until murdock chevy in manhattan ks. They are currently trying to get it fixed and gave me a loner car, all other servicing dealers refused a loaner car, and told me its fixed each time. Car still has the problems listed and no solution is given from gm or chevy to fix this deadly situation. Also damage to the car from an engine overheat or dashboard overheat at the same time damaging electric, windshield, radio, gauges and dash compartment lever. Extreme heat, burning smell inside. Floorboard by the feet melts carpet and burns feet, all at the same time, on drives of 30 minutes or more.
While driving home noticed that the temp gauge was moving and then as i slowed in traffic the gauge went from cool to hot within seconds.warning came up on dash that ac was being powered off due to overheating and then suddenly it was gone and the ac came back on and the gauge dropped.within 10 minutes the same warning happened again but the temperature gauge did not move andthe check engine light came on.ended up being the water pump which was covered under warranty.
The contact owns a 2011 chevrolet cruze. The contact stated that while driving at 70 mph, the vehicle stalled. The contact also stated that the lost power, the electronic stability control, and the service traction control warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed that the throttle body control needed to be repaired. The vehicle was not repaired. The failure mileage was 80,000. Updated 04/10/15*ljthe consumer stated the dealer advised the throttle body needed to be replaced. The manufacturer was contacted but did not offer any assistance. Updated 11/5/2015
Waterpump was leaking and had to be replaced
The contact owns a 2011 chevrolet cruze. While driving at approximately 60 mph, the vehicle stalled without warning. The instrument panel warning lights illuminated. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 29,000.
The contact owns a 2011 chevrolet cruze. While the contact's granddaughter was driving approximately 60 mph, the voice command warned her to "turn off engine hot". The vehicle was taken to cheaps chevrolet dealer located flemingsburg, ky where it was diagnosed that the o ring needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the vehicle was taken back to cheaps chevrolet dealer where the thermostat was replaced; however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000. The vin was not available.
Coolant leak from thermostat housing occuring slowly over time. Depleted coolant reservoir caused the engine to overheat after driving for about seven minutes. The vehicle was then pulled over on the freeway shoulder and the coolant added. Messages such as "ac off due to high engine to high engine temp" "high coolant temp" "engine temp high-idle engine" appeared with no resolution. Thermostat housing was not connected and spewing coolant onto overheating engine causing smoke/steam. Vehicle was required to be towed from the location.
Coolant smell in cabin. Been back to dealer approx. 5 times, replaced a coolant hose, thermostat housing, and now told by dealer there is no fix. There is a fix, put a new engine in, it's already been out for a leaking rear main seal. Sixteen months and 17,000 miles of old car smell in a new car, tired of it.
The contact owns a 2011 chevrolet cruze. The contact stated that the vehicle was overheating. The vehicle was taken to an independent mechanic and the contact was informed that oil and coolant were mixing in the engine and that the engine needed to be replaced. The contact stated that the radiator, water pump, the thermostat housing and coolant reservoir were replaced. Sir walter chevrolet (8501 glenwood ave, raleigh, nc 27612), was contacted and informed of the failure and an appointment was scheduled. The contact stated that the vin was not included in nhtsa campaign number: 12v288000 (engine and engine cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.
The vehicle would not shift out of park nor remove the key.the wheel was locked as well as the shift lever.the car would turn on however would not move.there was no lights in the vehicle.
In 2012 i started having issues with my vehicle "chevrolet cruze 2011" and the vehicle is now or has been under gps based surveillance. The vehicles surveillance became aware to me during 2013 when i noticed constant beeping sounds. These were not the chime sounds indicating "vehicle service needed", these are post beeps or "hard drive access". The post beeps indicate access to the vehicles electronics system and compromising "electrical safety" and "sole operator owner" abilities.any time i step near the vehicle it would "sound off" indicating i approached the vehicle.any time any other person approached the vehicle it would not "sound off".any time i enter the vehicle the,car would "sound off".any time any other persons would enter the vehicle it would not "sound off".when beginning a trip the vehicle would "sound off".when reaching a stop or destination the vehicle would "sound off".when stopping at a stop light the or any stop sign or vehicle halt the vehicle would "sound off".the vehicles electrical system has been compromised, allowing malfunction and alterations of vehicle calibration "assumption". I have had electrical flaws within the vehicle such as the fans never shutting off since the stalking began. Sounding off would be the audible post beeping hdd access sound, indicating information transfer within the vehicles computer system. This event is unheard of, and is undocumented on the internet, i also was able to verify with others that was not a noticeable event. This is a deliberate targeting and isolated harassment of myself and my personal life from a unknown source remotely.
I've owned my 2011 chevy cruze for 4 years and i have had on-going issues with a very distinct smoke/coolant smell coming from the engine. It is more noticeable when the heat is on. In doing research, this is a well-known issue. I've taken my car to the dealership on three seperate occasions and they cannot fix the issue - it keeps coming back. I reached out to chevy to file a complaint but i am not getting help from them. The odor that is coming from the car is so bad that i have to roll down my windows in the winter. It is either no heat, or heat and windows down. I know chevy is aware of this issue - it is all over the internet - however, they are not doing their part to fix the issue. I am concerned for my health - whatever i am inhaling is not healthy. It gives me headaches and makes me feel ill. Please help.
The contact owns a 2011 chevrolet cruze. While driving 65-70 mph, the accelerator pedal extended to the floorboard when it was depressed and the contact heard an abnormal noise coming from the engine. The check engine warning indicator illuminated. Additionally, while the vehicle was at a complete stop, the accelerator pedal was depressed, but the vehicle only accelerated to 5 mph. The dealer stated that the transmission fluid needed to be flushed. The vehicle was repaired. The contact stated that the transmission was hot and the engine warning indicator illuminated. The dealer stated that the failure was normal wear and tear. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 139,200.
In the last 4 months my tracking control, stability traction control, and reduce engine power light stays on. I have had knock censor replaced, value covers but nothing has worked. My car constantly cuts off in in the middle of traffic and three times on the freeway at 65 miles. The car is very unsafe and yet there are no recalls on my car.
Tamara recalltransmission,valve cover,brake sensor, throttle sensor , this car has gave me problems after problems , every month it's literallg something new i have about 20 pages of receipts
This incident with my chevrolet cruze has happened on more than one occasion in the same month. I will be driving, coming to a stop and the whole car will turn off on me. The air conditioning shuts off, radio, the whole car powers down. I put the car into park, turn off the car, wait a few minutes and turn the car back on. Praying that me and my two year old don't get into an accident throughout the incident.
Was driving vehicle when the engine light came on and the computer flashed that the engine power was reduced. The car immediately dropped speed in the middle of traffic and i was able to coast to the side of the road with out being stuck by any cars behind me. Had i been on a highway i could have been killed. I have the computer that shows error codes when the check engine light comes on and it read that it was the throttle body. Now when i turn the care on it sometimes will immediately say reduced power. I called chevy and they said it would be diagnosed by one of their dealerships. The first dealership said i will need to wait until march to come in, the next 2 weeks from now. In the meantime chevy thinks it's safe to drive my car like this. A quick search of the internet shows this is not an uncommon problem for chevy cars.
We will be driving and all of a sudden the car stalls out. It has been doing this for 6 months but recently it has gotten a lot more frequent and i had my battery tested and it's not that. Also, my windshield wipers work but they are stuck in the upright position. I took it to a dealer ship and they said it was the motor and it was over 300.00 to fix it
I bought this vehicle as a present for my father. After getting it home, (driving it home was all highway), he drove it around the block and noticed it had a lag in the vehicle speed. It almost felt as though it was a manual transmission. I drove it home that night and noticed the same feeling. It's almost as though it takes a lot of effort out ofthe car to keep driving. It downshifts before its supposed to when driving and as a results isn't getting the gas mileage its supposed too. Driving city, it was only getting 18-19mpg for me. It does much better on the highway, over 55mph, then with city driving. Took it back to the dealer, who took it to a bigger chevy dealer and they stated nothing was wrong. Got it back and its the same way. We love the car but will not drive it because we are afraid of not knowing what's wrong with it and possibly having something serious happen to it. We have 2 little ones that we need to worry about who ride in the car as well. Seems pretty unsafe to have a car downshift and lag with speed aspect when its not supposed too. Wish a recall would come out.
This car exhibits a hesitation from a stop and also cruising upon acceleration, a symptom i have also read about in some of the complaints already filed on the site. As with most complaints submitted to the dealer the technician said he could not find anything wrong when i took it in to be looked at. After talking to a few cruze owners one of them said he was told the problem was due to " turbo lag ". This is a period in time that the turbo motor must catch up to the rpm's of the engine which results in the hesitation. This is very dangerous when trying to enter a highway or maneuver out of a critical situation. Gm must acknowledge this malfunction and recall affected vehicles and repair them which can be done by tweeking the turbo to sync with the engine.
The vehicle experiences a severe delay in throttle and transmission response, to the point of endangerment. When driving at 60-65mph and commanding passing power, the vehicle normally will bog down as the pedal is depressed, then disengage the gear, wait up to 3 seconds, rev up 500-1,000rpm and then engage the gear and begin moving forward (at which point it is within a few hundred rpm of redline and bounces off of the fuel cutoff.... While in drive, not manual mode). The transmission also shifts harshly up and down randomly.upon a cold start, the vehicle nearly stalls when coming out of a parking garage with an incline, then proceeds to idle at 1,800rpm and push the vehicle forward with nearly enough thrust to cause a collision if the brake pedal is not stood on. The vehicle has almost stalled on me while driving on flat ground, a handful of times (sometimes when i turn on the rear defroster, sometimes just coming to a stop).additionally, there is a pulsating that can be felt throughout the car (most notably through the brake pedal) and a grinding noise coming from the engine bay. The vehicle has been brought in to power chevrolet in mesa, arizona where these concerns were brought up, including the concern for safety, at which point the ecm and tcm were reset to default values (which made the transmission even more horrible, due to deleting the adaptive values). I was spoken to like a child and given a printout explaining how an automatic transmission and auto-stop feature worked and told that the pulsating (which is widely acknowledged as a bad ac compressor part for this vehicle and was mentioned to the dealer when the car was brought in) and other issues were non-existent.i guess that i will have to wait for these parts to fail, hoping and praying that it doesn't kill me or my passengers in the process, in order to get these issues addressed.
Car has been to dealer 3 times for antifreeze smell outside the car and more importantly inside the car while using the heater.i have stopped using the heat due to the nauseating smell.dealer claims all is well.
I would like to put in a complaint on my chevy cruze 2011. Since purchasing it, there have been 3 recalls due to steering and engine. I have had to bring the car into the dealership 3 separate times for the recalls beginning one month after purchase. Now, the car has had 2 separate major problems (engine & currently back at the dealership for problem related to transmission), this vehicle has broken down once while in heavy traffic, but luckily i was able to pull to the side of the road, and the second time it broke down was on a street less heavily traveled, however, i was almost rear ended. If this would've occurred while on a heavily traveled or faster speed zone, i feel that a terrible crash would have happened.both times may have resulted in serious injury or even death.i do not feel safe in the vehicle and would rather it sit in the driveway than to risk driving it. I lease the vehicle, but i would like to know any options for getting out of this lease & getting into a safe car. Thank you!
2011 chevy cruze losing antifreeze, had to keep adding antifreeze once it got low the heater would blow cold air while stopped at stop sign/stop light.found out its the head gasket needs to be replaced at only under 24000 miles.
At the end of november i noticed a smell coming from my cruze.it smelled like antifreeze.i waited a few days to see if it smelled again.sure enough on another cool morning using the heat i smelled it again.when using and adjusting the heat the smell is terrible.my windows also have a film on them.it does not frost up but there is a nasty film on them that smears around when wiped.lights shine in and make a rainbow type coloring on them and hard to see.this has to be a safety issue.while on vacation in december i took it to a dealer after smelling it now on a daily basis.they could not smell it and would not even open the hood.on jan 25 i took it to big m chevy and one guy smelled something, unsure of what it was they pressure tested it and nothing showed.they put dye in and i drove it for 13 days smelling it daily.they looked at it again on 2/7 and said no leaks.it is going to a 3rd dealer monday.i am to the point of stopping driving it.it can not be healthy for me and my children to breathe this in daily.you have to ride with the windows down.the leak has to be found, something changed (maybe starting with the heater core) or i am trading it in soon.
The 2011 chevy cruze was driven by our daughter, she was driving 35 mph, when she noticed smoke coming out of the hood. She pulled over and in a matter of minutes the car was in flames.
When my car is in park, and i take it out of park to accelerate, the engine revs up and it "jumps" out of gear. If i am sitting idly at a stop light, it does the same thing. I have taken it to the dealership and they told me; after performing all the required test, nothing was wrong with it. If i am turning and once i accelerate after the turn, it looses power.
My engine sputtered & the engine power reduction message, traction light & check engine light came on.upon further investigation, this may be due to the throttle body.there are many complaints of this same issue on the chevy cruze forum & many have had this happen while driving, causing the auto to stop or slow to 5 miles per hour.this is a safety hazard.one complaint was of the woman driving on the interstate & almost being hit by a semi.this needs to be a safety recall immediately.this is clearly a factory part issue.this is happening on these autos that do not have much mileage.
I've had numerous of maniacal issues with the chevrolet cruze 2011. The most serious and deadliest is the coolant system issues the chevrolet cruze 2011 has. I was experiencing a cough along with migraines once engaging the air-condition nubs from heat to ac and some sleeping condition where i'd find myself speaking while asleep momentarily awaking. I'd wind my windows down while driving and i'd see that the migraines, coughing along with sleeping experiences would stop. I visited my chevrolet cruze 2011 dealership and explained the odor that was coming from my air cooling system. They cleaned my air cooling system and replaced my cabin filter feeling that this maintenance solved the issues i was having i felt i could use the cooling system with no problem. I was wrong. The migraines return along with the coughing and the odor when adjusting the cooling system nubs. I called the dealership to explain the ongoing maniacal problem. After a week of having my windows down my car ran hot and come to my dismay it was out of coolant. I received a letter from chevrolet recall department that the vehicle has a coolant system issue were coolant leaks and that was the odor. The coolant was leaking onto the motor and burning off returning the odor into the cab of the car. I had it tested for repairs and had a water pump repaired for the vehicle, this did not stop the problem, the hose from the motor and coolant reservoir was replaced, did not fix the problem and the leaking of coolant continues. The recall stated that the only maintenance for this problem is refilling the reservoir with coolant intl the problem is found and fixed. That means i'll have experience each condition i mention above which has worsened. Now it's close related to seizure like encounters see objects move, feel weak, blurred vision and body jerks. I've asked for a rental intl the problem is found.
While driving a 2011 cruze eco with approximately 11,000 miles the car caught fire.the car was last serviced by the deal approximately 4,000 miles ago (3 months).the car was 30 miles into a 43 mile trip when it caught fire, and prior to the incident there were no warning signs of any problems with the vehicle.the only indication of a problem was slight smoke coming from the engine bay, and then as soon as the car was stopped a flame came out between the hood and the cowl area.the car was totally engulfed within 5 minutes of stopping, and it was only after the first sign of fire was visible that the warning light on the dash boar illuminated. The car is a total loss, and chevrolet has stated they will have someone contact me in 7 to 10 days to discuss the incident.from research online it appears this is not an isolated incident, and i am concerned as i was never warned via a technical bulletin or recall of any potential issue with this vehicle.chevrolet has not seemed to be very concerned over this issue thus far, but i am pushing for action from chevrolet.
Severe hesitation when you accelerateleading to possibility of rearend collision..manufacturer well aware of issue but says there is no problem.
Coolant smell inside the cabin. Car has been to dealership at least 10 times.they have replaced heater core.replaced thermostat twice.replace cap.added a reservoir overflow drain tube per document id# 2859137.did dye test.smell is still over bearing.the smell is so strong that it make my family and passengers nausea and onset headaches.there is a film on the window.the dealer's shop foreman and service writer has witness this smell.very concerned about the hazards of this vapor.we have requested on multiple times to receive a copy of the material safety data sheet and chevrolet has not been forth coming.it has been a year and a half and no resolution.please help.
The contact owns a 2011 chevrolet cruze. The contact stated that smoke emitted from under the hood while driving 30 mph. The contact drove the vehicle home and noticed that the smoke was coming from the engine. The vehicle was then towed to the dealer for a diagnostic test, but he had yet to receive the diagnosis. The manufacturer was not notified. The failure and current mileages were 116,700.
The contact owns a 2011 chevrolet cruze. The contact stated that coolant was leaking from the vehicle. In addition, whenever the heater was activated, a burning odor was present. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 60,000.
Every time i use my heater i get a strong burning smell of coolant/ antifreeze and loss of coolant. Mostly when i am stopped at a traffic light/stop sign and it's intermittent between slight or really strong. I did a lot of online research and found lots of other people with the same complaints, even found local news stories from other states on youtube. All fingers seem to point to the heater core and or the grease used in the hvac system.the smell is so bad sometimes that i have to roll down at least two windows and turn off the interior fan until i start driving again. I bought the car certified used a couple of months ago and they should have came up with a solution 2 years ago when the problem and complaints started. This issue needs to be recalled already. This is a health issue! i would really like to enjoy my first nice car and not worry about getting sick or dying from this!
Having to keep adding antifreeze to coolant reservoir about every 2 months, depending on weather change. No signs of antifreeze coolant leaks on the ground.
The contact owns a 2011 chevrolet cruze. The contact was traveling 20 mph and noticed a burning oil smell coming from the front end of the vehicle. Moments later, the contact noticed flames coming from the front end of the vehicle. The fire department was called to extinguish the fire and no one was injured during the failure. The vehicle was towed to the dealer where the contact was awaiting a diagnosis of the failure. The vin was not available. The current and failure mileages were 1,300.
While driving 45miles an hour the a/c shut off and the speed was replaced by an error that showed that the a/c was shutting down due to engine levels. However the level was not high. The check engine light came on. I took the car into the dealership however they are unable to pin point the problem or determine the code for the light. The vehicle will not pass inspection and therefore i am unable to drive the vehicle.
2011 chevy cruze. Consumer states vehicle slows down by itself *tgwthe consumer stated the vehicle would slow down as if it were in first gear, instead of high gear.
Engine seems to momentarily cutoff when accelerating after moving about 15 feet or less with accelerator in steady position from a stop after idling in gear.dealer description hesitation, sometimes it does hesitate when pressing the accelerator but mostly seems to lose all power momentarily.issue is repeatable and has been noted on at least two vehicles by this owner. This issue is a safety concern, no accident yet but could happen unexpectedly to a driver if not yet aware of the problem. Owner was told by service center gm is aware of problem and a possible software update may be available, unknown date of release as of december 2011.this owner believes all 2011 cruze's have this issue, just have to be in the right circumstance and know how to reproduce it.if you have been told it is turbo lag do not fall for it, if this was the case it would happen all the time.
The contact owns a 2011 chevrolet cruze. While driving approximately 30 mph, the coolant warning light illuminated. The vehicle was taken to the dealer. The technician determined that the coolant reservoir was empty. The technician replenished the fluid, but the contact noticed that the reservoir was completely empty the next day. The contact believed the failure was directly related to nhtsa campaign number: 12v288000 (engine and engine cooling). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 110,000.
Has happened multiple times starting about a month ago, either when idle at a light, driving around town or on the freeway (i have not been at full hwy speed when this has occurred)the stabilitrakwarning comes on and engine power is reduced to practically nothing,i can't travel other than at a snail's space, with absolutely no acceleration to help get out of the way. Drive train shakes a little. Very dangerous position to be in.i tried to shut off the stabilitrak and that seemed to work until the last incidence when the issue occurred with stabilitrak turned off. The only way i can get the car to reset is to shut it off for a few seconds and turn it back on.might go a few days without any concerns, then all of a sudden, it starts up again.engine light stays on for a few on/off cycles then goes away.
The contact owns a 2011 chevrolet cruze.while attempting to accelerate, the contact stated that the vehicle suddenly stalled without warning.she was able to restart the vehicle and continue driving normally. The vehicle was towed to the dealer where it was inspected and diagnosed with a faulty fuel injector. The manufacturer was aware of the failure.no repairs were performed.the current and failure mileages were 12,528.updated 09/21/11 the consumer stated there is a hesitation from the vehicle, when trying to pull out in traffic. The consumer noticed the vehicle would stall when the ac was on high. Updated 10/07/11
The contact owns a 2011 chevrolet cruze. The contact stated that when the vehicle would hesitate when accelerating between 45-65 mph. The vehicle was taken to the dealer several times but the dealer was unable to produce any failure codes when diagnosed. The dealer performed a test drive and was able to duplicate the failure but there were no repairs. The failure mileage was 40 and the current mileage was 1,000. Updated 11/16/2011 *ln
When using the heater in my cruze there is an odor of antifreeze inside the cab.when the heater is used for more than 10 - 15 minutes at a time, the odor got so strong that it caused headache, dizziness, and nausea.i took the car in for repair and was informed that gm had sent a memo because it was a common problem.they performed the repairs recommended by gm which was to replace weatherstripping around the heater core and replace a tube at the overflow tank.however, when i used the heater that same night, i discovered that it still emitted an odor of antifreeze, although it was not as strong as before and i could use the heater for a longer period of time without getting the headache, dizziness, and nausea.
I was driving at 30 mph and looking to change lanes. I backed off the throttle to let one car pass. Just when there was an opening in traffic and i was ready to accelerate, the computer took full control of the vehicle. The vehicle downshifted to first gear and rapidly slowed to 10 mph. At this point there was no longer an opening in traffic and i had to come to a complete stop in the middle of the road and wait for another opening in traffic. I have an excellent driving record and i did not accomplish this by doing stupid things like coming to a dead stop in the middle of the road for no reason. I continued on. A quarter of a mile down the road i backed off the throttle to slow for a curve. Again the computer took full control of the vehicle. When i went to accelerate, the vehicle bogged terribly. For the next 5 seconds i had absolutely no throttle response. Again i am slowing for no reason and creating a hazard. I continued on. Two miles down the road i stopped for a traffic light. I was looking to make a half left. When the light turned green, i eased forward at two miles an hour waiting for an opening in traffic. When therewas an opening in traffic, i began my turn and stepped on the gas. The vehicle continued at the same speed and then began to accelerate very slowly. I nearly got hit by an oncoming car. The other driver did not expect me to continue my turn at 2 mph. I continued on. Another two miles down the road, the vehicle failed again. I was easing forward at 2 mph, waiting for an opening in traffic to make a right turn. When it was clear i began my turn and gave the car throttle. Again the car failed to accelerate. I was then force to come to a complete stop and wait for a very large opening in traffic. Again the drivers behind me are wondering why i am stopping for no reason. All four failures happened within 5 miles. I need more room to describe th
Once again my car has an engine cooling problem. This is the 2nd time this happened, the first was about 2 months ago. I was driving the car and the fan was making a loud noise, check engine light came one i called onstar asap they verified i was correct and sent a tow truck to pick up my car. I smell antifreeze all the time in the car and they antifreeze just disappears the dealership does not know where it's going. I'm seriously thinking about trading in my cruze because of these problems, which never get fixed.
I have a big problem with my chevrolet cruze which is commercialized in mauritius, since march 2013 there r a lot of vibrations and i have been to the dealer almost 10 times and they have change twice the a/c compressor but still the vibrations is getting worst everyday, and this is representing a danger for me and my family. The dealer in mauritius is covering up all the manufacturing fault that the car have, and this morning i have been to the dealer and the mechanics has feel the vibration and they told their boss that there is no problem , they have told lies and it is a very serious as they r putting people lives in danger as the vibrations will damage the car and thus can cause depth in accidents. U have to contact gm as i have call them and they are aware of the problems but the dealer is covering up otherwise their car will stop selling.
The contact owns a 2011 chevrolet cruze. The contact stated that antifreeze or coolant fumes were emitted into the vehicle. The vehicle was taken to the dealer who was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 23,320 and the current mileage was 32,000.
I just got oil change a week before this happened through the dealer. At northshore chevrolet in smithtown ny. My son was waiting at traffic light at intersection of pond path and nicolls road in setuket ny. When a woman in next lane was yelling your.cars is on fire. Just as he was exiting car he saw a flame pop out from the engine compartment. In 2 mins the car was fully engulfed and flames were at 15ft high. My car is fully stock no aftermarket items installed. Dealer maintained. Upon some research i am not alone with this problem. Gm needs to findout and correct this problem before someone get seriously hurt. The chevy cruze is a great car that we loved driving and owning.
After oil change and left the dealership a strong smell of burning antifreeze filled the inside of the car, it was very difficult to breath. I turn the car around back to the dealer they checked (or so they said) could not find anything wrong with it, when i got into my car it was covered with air freshener they put so much of it to cover up the burning smell that it took about 3 weeks to wear off and the smell started all over again. But they won't do anything because according to them there's nothing wrong with the car. The trunk button does not work anymore though at the dealer they confirm is an issue they have with the cruzes they won't cover under warranty and have to pay $200.00 for something they know is a faulty part on this car.
2011 chevrolet cruze. Consumer writes in regards to toxic fumes in vehicle *tgwthe consumer stated the oil in the belly pan was vaporized and entered the vehicle. The consumer stated the fumes were inhaled by he and his wife for about 30 minutes before he realized they needed to exit the vehicle. The consumer and his wife became violently ill.the consumer referenced recall# 12v288000 and 12v289000.
The contact owns a 2011 chevrolet cruze. While driving approximately 70 mph, the speed drastically reduced to less than 40 mph without warning. The dealer (mike anderson chevrolet, 119 e main st, gas city, in 46933, (765) 327-7326) scheduled a diagnostic appointment and replaced the pcv valve under a warranty; however, the failure recurred. The vehicle was then taken to southworth ford (1430 n baldwin ave, marion, in 46952, (765) 662-2561) where diagnostic testing found the same failure codes as the previous repairs and that the pcv valve failed. The manufacturer was notified and suggested taking the vehicle back to the dealer for repairs. The approximate failure mileage was 54,000.
The contact owns a 2011 chevrolet cruze. The contact stated that the brakes failed intermittently and a leak was noticed underneath the vehicle. The vehicle was repaired according to nhtsa campaign number: 13v360000 (service brakes, hydraulic). The dealer replaced the vacuum leak, cam shaft cover, and valve cover, but the failure recurred. The service brakes warning indicator illuminated and the vehicle was taken back to the dealer. The mechanic stated that the valve cover and pcv hose needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 55,000.
The contact owns a 2011 chevrolet cruze. While driving approximately 40 mph, the vehicle stalled without warning. The vehicle was taken to a dealer where it was diagnosed that the valve cover gasket needed to be replaced. The vehicle was repaired, but he failure recurred. The manufacturer was notified of the failure. The failure mileage was 73,000.
The contact owns a 2011 chevrolet cruze. While driving 55 mph, an unknown warning sensor illuminated. The vehicle was taken to an independent mechanic who stated that the turbo charger and the exhaust manifold gasket needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 62,600.
I bought a 2011 cruze and part of the selling point was that it was bluetooth equipped.more and more states are passing handsfree laws and the bluetooth was important to me.it worked maybe 2 months.the phone will not stay connected. It connects for a minute then disconnects for a minute and continues this cycle.i complained to chevrolet and the lady sent me to the dealer to check for updates.i did but the dealer stated that it was the phone.come to find out, gm has a list of phones that are supposed to work with the cruze.all of them don't even work.i've been bounced all over to different repair shops to no avail.if you will look back, gm has already had other recalls in the past and it seems that the onstar module did not like just any bluetooth phone.it seems that if the onstar module is replaced, the bluetooth problem straightens out.i can't get that across to the dealer because the onstar phone is working and they won't replace it.with a little internet work, you can find all kinds of forums complaining about the cruze's bluetooth.
While test driving the new2011 chevy cruze i noticed that the windshield is very small and the rearview mirror blocks the drivers viewim and avg 5'6 and i could not see very well at all . When i told the dealer about iti was encouraged to move on top another vehicle if i didn't like it. I feel this its a safety hazard .
I am reporting a potentially dangerous situation in the 2011 chevy cruise.the front driver's side floor mat does not stay fastened to the pins on the floor and bunches up beneath the gas pedal preventing acceleration.this is a very dangerous situation and could result in a potentially deadly accident.i have removed the floor mat.gm needs to correct this situation.
2011 chevrolet cruze. Consumer writes seeking information about any recalls issued for this vehicle. *ld
The contact owns a 2011 chevrolet cruze. The contact stated that while driving approximately 65 mph, the transmission failed to shift and there was an illumination of the engine warning indicator. The vehicle was towed to an authorized dealer for diagnosis, where the technician replaced the faulty transmission. In addition, the driver's side rear view mirror would emit a loud whistling noise whenever the vehicle was in motion. The dealer was in the process of replacing the mirror. There was also a large hole in the air conditioner compressor, which required replacement. The contact also stated that the exterior body paint was peeling near the front passenger side headlight. The manufacturer was not made aware of the failures. The approximate failure mileage was 64.
I am very angry that chevrolet has been allowed to greenlight hacksawing the chevy cruze's engine guard as an acceptable fix to their safety recall.my husband and i are very uncomfortable with allowing our dealership to sawzall the engine guard apart.we are more concerned about the safety of our vehicle after this procedure is done than not having it done at all.chevy forums are lodging complaints of increased noise, trouble with control as wind goes into the open engine compartment, and the engine compartment being left open to the elements.chevy should have to provide an acceptable re-design of the engine guard, and fix their mistake.why hasn't the nhtsa pressured them to take this seriously and come up with a solution that does not hurt chevy cruze owners?
This exact same thing has happened 2 times. While driving normally 'service esp' and 'service traction control' warnings come on along with the engine light and the 'stabilitrak' light. The engine remains running but does not supply power to the wheels resulting in a total loss of power to the car. The first time it happened, i took it to a certified chevy dealer who told me it was a battery issue and replaced the battery. Didn't work. Happened again within a week. This situation is very unsafe as the vehicle could be stuck powerless in the middle of a turn or a number of other dangerous situation. The car is not on gm's recall list for any of the ongoing recall issues.
When driving in freezing temperatures my windows begin to fog and frost on the inside of all 4 windows, the rear window, and the corners of the windshield.after driving about 10- 15 minutes with the defrosters blowing warm air, the car is unable to clear the frost. And by then, the frost has built up enough to the point to where i cannot see out of either drivers or passenger side window.this car was brought to lupient chevrolet in bloomington, mn (where it was purchased 6 months ago).it was looked at for a week in which the service manger informed me that there is no fix for this problem due to the engine being too small to keep up with cold winter conditions.
While driving 45miles an hour the a/c shut off and the speed was replaced by an error that showed that the a/c was shutting down due to engine levels. However the level was not high. The check engine light came on. I took the car into the dealership however they are unable to pin point the problem or determine the code for the light. The vehicle will not pass inspection and therefore i am unable to drive the vehicle.
In 2012 i started having issues with my vehicle "chevrolet cruze 2011" and the vehicle is now or has been under gps based surveillance. The vehicles surveillance became aware to me during 2013 when i noticed constant beeping sounds. These were not the chime sounds indicating "vehicle service needed", these are post beeps or "hard drive access". The post beeps indicate access to the vehicles electronics system and compromising "electrical safety" and "sole operator owner" abilities.any time i step near the vehicle it would "sound off" indicating i approached the vehicle.any time any other person approached the vehicle it would not "sound off".any time i enter the vehicle the,car would "sound off".any time any other persons would enter the vehicle it would not "sound off".when beginning a trip the vehicle would "sound off".when reaching a stop or destination the vehicle would "sound off".when stopping at a stop light the or any stop sign or vehicle halt the vehicle would "sound off".the vehicles electrical system has been compromised, allowing malfunction and alterations of vehicle calibration "assumption". I have had electrical flaws within the vehicle such as the fans never shutting off since the stalking began. Sounding off would be the audible post beeping hdd access sound, indicating information transfer within the vehicles computer system. This event is unheard of, and is undocumented on the internet, i also was able to verify with others that was not a noticeable event. This is a deliberate targeting and isolated harassment of myself and my personal life from a unknown source remotely.
The contact owns a 2011 chevrolet cruze.the contact stated that the front driver side tire blew and detached from the rim while driving 70 mph. The vehicle did not come equipped with a jack or a spare tire.the contact stated that there was a compressor in the trunk, but it did not work for a blown tire. The failure mileage was 11,100. Updated 10/18/11*ljupdated 11/14/11
The contact owns a 2011 chevrolet cruze. The contact stated that the driver was driving approximately 70 mph, when she began to feel a lot of heat near her feet. The vehicle was maneuvered to the emergency lane. The fire department informed the contact that the heater fell apart and released an excessive amount of extremely hot water into the vehicle. The driver sustained second degree burns on her feet as a result. The vehicle was towed to an authorized dealer, but the failure was not diagnosed. The manufacturer was made aware of the failure, but the contact had not received a response for approximately two months. The failure mileage was 1,000. Updated 10/31/12 updated 11/1/2012
My car keeps shutting off while im driving it.. It is now not even turning on at this point. I try to start it and wont turnover. Last week while driving down the highway at speed 35-40, my radio and a/c turned off, then the car began to slow down, then shut off in the middle of the highway. I want to add how extremely dangerous this is for me (7 months pregnant, and 2 little girls in car). I tried scheduling an appointment several times for the electrical recall and have been scheduled far out.
The brake lights flicker and/or stay on when brakes are not being pressed.
I was injured in accident.... Hit a stationary vehicle.... There's significant damage to my vehicle...my airbags did not deploy... I am suffering from a severe cervical strain, severe neck sprain with inflation causing severe headaches, a severe upper and lower back sprain with inflammation casing pressure on my sciatic nerve... I cannot lift, bend , stand , sit, lie down for long periods of time,i even have to have help just too bathe.. I believe that had deployed... My injuries were not have been so severe.
Code p1101 sitting in a parking lot in check engine light came on within 24 hours of buying the car
My lighting has been messed up since i bought the car. All my lights randomly dim, my break lights flicker like there is an electrical problem. My turbo has something wrong with it, but no codes. The car doesn't accelerate like it's supposed to. All this occurs when moving. Breaks obviously whenever hit the breaks.
Vehicle shutdown while driving on highway, several times. The car electric turns off and or flashes, stabiltrak lights come on and flashes, check engine flashing, car completely shuts down, steering is electronic or motor powered and is hard to use, transmission jerks before shutdown and breaks don't work very well. Ran over curb and off the road to avoid colliding with other vehicles. Picture, im driving on a highway at night doing 65 or so, all power goes out, its dark, other cars can not see me well, they are swerving and im swerving. This happened first around 20k and has happened on several occasions after. No corrections offered by gm under warranty, complaints were completely ignored, until murdock chevy in manhattan ks. They are currently trying to get it fixed and gave me a loner car, all other servicing dealers refused a loaner car, and told me its fixed each time. Car still has the problems listed and no solution is given from gm or chevy to fix this deadly situation. Also damage to the car from an engine overheat or dashboard overheat at the same time damaging electric, windshield, radio, gauges and dash compartment lever. Extreme heat, burning smell inside. Floorboard by the feet melts carpet and burns feet, all at the same time, on drives of 30 minutes or more.
Smells like it's burning, smokes into the inside. It's been numerous times in the shop but it keeps doing the same. Electrical problems with the driver seat and lighting also
I was beginning to accelerate fromat stopped position ready to enter traffic when the car hesitated to the point of stalling out.the problem is periodic.it's very scary to be pulling out into traffic and the car practically stalls.i told the dealership but they didn't take me seriously.
My 2011 chevy cruze has an acceleration hesitation that causes me to feel totally unsafe in the vehicle. Starting about 6 months after i bought the car in 2011 the issue began. When i need to accelerate in certain situations such as pulling out on a road, passing another vehicle, accelerating after reducing speed, etc. Etc. The car loses power when i step on the gas for three-five seconds before slowly responding and accelerating to where i need it to be. It's as if the car dies for a few seconds. Those few seconds are always in situations when i need to be moving and i don't like it. I brought the car in to the dealership and was told that it was turbo lag. Thinking i didn't know much about cars, i let it go. The issue is getting worse (and there were numerous other little issues) so i brought the car in to another dealership right before it hit 36,000 miles and was told (on two separate visits) that the problem was perfectly normal and that there was nothing they could do. They showed me a tsb from chevrolet saying that the issue was normal. They also said they could not replicate the issue. Interestingly enough, when they had my car for a total of 7.5 days (over two separate visits) they gave me a 2013 cruze to drive. The newer cruze did not have the hesitation problem at all, it drove beautifully. This leads me to believe that gm realized there was an issue with the 2011 cruze and was able to remedy it in the newer models of the car which leaves the many 2011 cruze owners scared for their lives every time they drive their cars forever. That isn't right. There are thousands of people with the same year, make and model that have this same issue. It is dangerous!! just because no one that we know of hasn't died yet that doesn't mean that there isn't an issue. The 2011 cruze is unsafe and someone needs to do something about it.
While driving a 2011 cruze eco with approximately 11,000 miles the car caught fire.the car was last serviced by the deal approximately 4,000 miles ago (3 months).the car was 30 miles into a 43 mile trip when it caught fire, and prior to the incident there were no warning signs of any problems with the vehicle.the only indication of a problem was slight smoke coming from the engine bay, and then as soon as the car was stopped a flame came out between the hood and the cowl area.the car was totally engulfed within 5 minutes of stopping, and it was only after the first sign of fire was visible that the warning light on the dash boar illuminated. The car is a total loss, and chevrolet has stated they will have someone contact me in 7 to 10 days to discuss the incident.from research online it appears this is not an isolated incident, and i am concerned as i was never warned via a technical bulletin or recall of any potential issue with this vehicle.chevrolet has not seemed to be very concerned over this issue thus far, but i am pushing for action from chevrolet.
While driving to work i received the turn off ac engine to hot warning.the temperature outside was in the 50's. Pulled over and saw the coolant was low,added coolant but itwouldn't stay in the tank. Took the car to arrowhead chevrolet in peoria,az and was told it wasthe water outlet housing leaking and cost to replace was $490.00, the car has 69,000 and shouldn't be having this issue,the dealership could care less,called gm warranty and was told basically too bad and we are sorry but it's not under warranty and we will not provide cost assistance for the repair. Currently there is a recall for the coolant leaking at the water pump,but gm feels it shouldn't cover the water outlet housing. I'm sure it's leaking from the water pump but the service manager just wanted to make a dollar off a poor single mom. Shame on gm for knowing the issue with the coolant leaking isn't just related to the water pump but the whole cooling system!!
The contact owns a 2011 chevrolet cruze. The contact stated that the vehicle jerked, lunged, and lost power. Also, the check engine warning indicator illuminated. The vehicle was taken to bmw of alexandria (499 s pickett st, alexandria, va 22304, (703) 684-8500) where it was diagnosed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel injectors needed to be replaced. The vehicle was not repaired, but the failure recurred. The contact referenced nhtsa campaign number: 13v044000 (electrical system); however, the vin was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 37,000.
The contact owns a 2011 chevrolet cruze.while attempting to accelerate, the contact stated that the vehicle suddenly stalled without warning.she was able to restart the vehicle and continue driving normally. The vehicle was towed to the dealer where it was inspected and diagnosed with a faulty fuel injector. The manufacturer was aware of the failure.no repairs were performed.the current and failure mileages were 12,528.updated 09/21/11 the consumer stated there is a hesitation from the vehicle, when trying to pull out in traffic. The consumer noticed the vehicle would stall when the ac was on high. Updated 10/07/11
2011 chevrolet cruze. Consumer writes in regards to toxic fumes in vehicle *tgwthe consumer stated the oil in the belly pan was vaporized and entered the vehicle. The consumer stated the fumes were inhaled by he and his wife for about 30 minutes before he realized they needed to exit the vehicle. The consumer and his wife became violently ill.the consumer referenced recall# 12v288000 and 12v289000.
Fuel line connection leaks gasoline under right rear of car every time ignition key is turned on and will continue to leak when car is being driven. Failure can occur for no reason at any time. The location of the connector is highly susceptable to being damaged as it is unprotected and exposed extending under the vehicle. This is a known problem and no gm recall has been issued and is a possible fire hazzard.
I have several issues with this car i have a mechanic looking at it now and i can give you a detailed report of every thing he finds wrong with it when he is donei do know that i loss engine power in the middle of the street while waiting to turn at a light
Ever since the purchase of the car i have experienced a hesitation upon acceleration at all speeds. I have also talked to a few people who have had the same complaint with their cruze. We have been told that this effect is known as turbo lag. The dealers say the turbo charger takes time to catch up with the rotation speed of the engine. I have driven many cars with turbo charge in my life as an auto mechanic and have never felt this hesitation on any of them. Why would a turbo charger lag when it's whole purpose is to enhance acceleration. I took the car in to the dealer for the last recall and asked them to check into this phenomena while it was in the shop. They wrote on the repair order that they could not duplicate my complaint during the road test. I am concerned because a hesitation of this sort can be very dangerous especially pulling out into traffic. Please investigate this matter. I will continue to complain to the dealer because their stance seems to be that this is something chevy cruze owners are forced to live with. I've already had some close calls due to this hesitation. Thank you.
Engine shaking violently while idling. Stabiltrak warning on. Acting like it was going to die. Scared it would die while in traffic.
Car does not properly accelerate, so much so that i need to use the hazard lights to avoid being hit by the car behind me when accelerating after stopping at a stop sign or red light. This is not safe. I have small children.i drove 40+ miles (city miles) and had no issues getting there, but then when i attempted to turn the car on again to return home, the temperature gauge showed the engine go from cold to hot very quickly, displayed the message "engine hot a/c off" and it started making a loud squealing noise. At this point i swerved the car off the road because my daughter and i feared for our safety and thought it was going to explode. I put the car in park, we both opened our doors and took off running from the car until we reached a safe distance. I had to have it towed 40+ miles to my home. The mechanic checked the vehicle again and found that the radiator had cracked and that the water pump needed to be replaced. He replaced the radiator and also the water pump, and ensured the proper amounts of all fluids. Also, whenever i attempt to drive on the highway, the front end of the car gets very hot and the "transmission hot idle engine" message comes on and the ac, which was working fine, does not work now. Still, the mechanic could find nothing wrong with the transmission! the heat from the engine and transmission come straight through the front of the vehicle, which with no ac gets super hot in addition to the 80+ degree weather in central florida (and it's not even summer yet!). Every time i have to have tried to refuel the car within the past 2 weeks of me having purchased it, the engine stalls and stalls and stalls. It takes 10-15 tries to turn the car back on every time i refuel. In addition to this, once you actually get the car back on the car jerks when put in drive. I have to keep my foot on the gas or the car will shut back off.
Check engine light shows up on dashboard, loud noise as though engine revving up, warning notification, a.c. Not working overheating. Car was in driving mode on city street
Many recalls on vehicle, over 5. Engine issues..car does not run well...i've taken the car multiple times inthe past months..
After the service date of april 21, 2014, for a coolant leak. I was notified by a service adviser that the engine service light was on which was not on prior to my visit. The engine service indicator light on the dash is still coming on and off based upon i would guess a number of starts and stops. I investigated what i could and found the gas cap was broken, not locking into place. So i purchased a new cap from the dealer and replaced it.i purchased a code reader and eraser, but still have the on/off indicator light on the dash. So, i have an appointment on 11/20/2014 with the dealer to check this third time coolant leak, change the oil and there inspection as well as the engine service light on my dash.
Picked up car from shop after paying over 800.00 and the car statedto smell the car act as if it will catch a fire.smoke coming out of the vents and under the hood.called the dealer and no help the service manager will not return my call.i'm out of town two hours from my home.i will have to get a hotel room and i paid for rental car for two days already.
From a stopped position, i would accelerate through 1st gear, just before i change gears to 2nd. The whole car's electrical system goes haywire. All systems reset, most of the time this means i can a very bad jerk in between gears 1 and 2. A few times the car turned off. If the car does die, i am unable to start the car or jump it for at least 15 minutes. The longest i had to sit was over 30 minutes. Chevy's dic system tells me to check a variety of things, not always all of them. But usually check power steering and airbag systems. A few times it told me to check traction control systems. The check engine light has never come on in any of these instances.chevy says this is due to a faulty ground wire, which they replaced and it continues to do this. This is a very dangerous situation, where if i was in a busy intersection i could easily be caught in an accident. Luckily, this has happened mostly in residential areas.
Takata recall the pcv valve is built into the valve cover, there is a spring in the pcv valve that fails causing the emissions computer to not work correctly. Failure of this spring cause rough idle, loss of power, and failed emissions test. Multiple reports have been made.
My car needs 4 fuel injectors and gage was stuck open a driving hazard. Oil has neen leaking around valve covers amd replaced but do smell burning time to time got coolamt leak fixed last year.
I bought the 2011 chevrolet cruz in 2014, i used the car primarily for work so throughout the first few years i didn't notice anything strange as it remained parked most the time. When i did start driving it as a primary vehicle the first issue i had was the clutch and gear system seemed to be touchy when the car was in park, resorting to me using the emergency brake every time i would park it. At the time it didn't seem to be a big issue as it became a habit. In 2016 shortly after this my oil consumption and turbo failed, and the vehicles exhaust started blowing blue smoke and the car lost all power. As this was a new car i took it to a mechanic and had vehicles turbo replaced. Just over a year later in 2018 the vehicle is exhibiting the exact same effects such as removing and replacing the eco,1.4lengine, turbocharger, evacuate and replace air conditioning system, and transfer of the fuel and electrical assemblies and engine mounts. I'm almost certain this car is defective and needs to be recalled.
On this date we scheduled a oil change with a dealer who has performed all maintenance, recalls and repairs since the purchase of our new car. We where notified that the car was ready for pick up that morning as we arrived we paid our invoice, the consultant made us aware that the engine light came on (first time since new?) this consultant did not document this engine light to our records. Well, the engine light kept going off and on during the next 10k miles (2 oil change later, out of warranty, my fault) i had this check engine light diagnosed by our dealer and they had the codes and then further tried to correct the problem. They wanted $800.00 to install a new air intake manifold and throttle body then continue to test for more problems with no guarantee of repair. I could not afford the repair and declined the fix.the other problem surrounding this car since april 21, 2014 was that the fuel gauge would not show full after fill up and would move up and down the scale on the gauge. The ac would come on at strange times when running the heater? well any ways that was 7 hours at the dealer and made for a long day. I had to return to pick up the cover they forgot to install over the spark plugs, and complained about the leather sets being soaking wet with water and that the car has had these problems since april 2014 under warranty, the dealer did not want to help us? i purchased this car from them and purchased the 35k oil change extended warranty and bumper to bumper warranty? this dealer did all ! the maintenance, recalls and repairs. I'm glad we didn't go over the 1000 foot cliff at yellowstone when the brakes decided not to work (we learned later of the brake recall) they have a excuse for every question you ask, no reports on the all point inspection on our brakes and tires, password problem they say? i'm ready to buy a truck elsewhere now, poor gm an chevy.
Every time i put gas in my car check engine light, car stalls and wont start back up. I put gas in and either later that day or the next, i'm driving and it starts to stutter and i it's hard to accelerate. It begins to shake lightly and the it shuts down. In the past three months, i have spent over $1500 trying to diagnose and fix the problem.i have run out of tows from my insurance and am now paying out of pocket.there should be a recall on this issue, too many people are having the same issue.
2011 chevy cruze transmission problem.occasional hesitation accelerating, clunking jerking transitioning through gears accelerating or slowing down while driving on city streets and highway.tried to accelerate on highway and car took a long while to get up to speed while other cars behind me were honking horns for me to speed up. Dealer says all is fine and that's just how the transmission and turbo engine is!can never duplicate this problem.now no longer under warranty, the dealer is willing to keep the car for a longer period.gm says it would "see" what they could do after the dealer physically inspects the transmission at my cost.the dealer charges $145. Per hr. Labor rate!!i went to another mechanic and had them change the transmission fluid because the dealer said the fluid doesn't need and he said it was black!had it changed after i read complaints on carcomplaints.com.i am just afraid that it will quit on me while traveling at high speed!i can't afford to spend money on a new trans if i will continue to have the same problems.gm should have a full recall on the 2011 cruze.the car had only 29,000 mi. On it the first time i complained and now it has 69,000 and the problem manifests itself a little more frequently but not on a weekly basis.i am at my wits end and the problem is not in my head.people are in danger and gm isn't "owning" this problem.extremely disappointed.i've maintained this vehicle faithfully with oil changes, etc. Since day one...responded to all recalls.not going to dealer again.always have something to repair or replace.
Gas tank vent has shifted in my car.whenever i pump gas into the car it will only allow me to pump at a slow speed.several pumps have not recognized the speed and did not automatically shut off.causing gasoline to spill out of my car onto my clothes, vehicle and ground.to me this is a potential fire hazard.not only did i have to go to work smelling like gas, but i carried the fumes into the car with me.so that my 2 young grand children have to smell the fumes.
It's been one year and my chevy cruze has overheated twice. The first time the thermostat was wrong along with the thermo pipe that needed to be replaced. And now similar issue is happening where my car smells funny, i turn the heat in and the car will start to over heat and never warm the car.
When purchasing my auto 2011 chevrolet cruze i was not told that this 2011 chevrolet cruze had a coolant leak that the company could not repair. Before i purchased my 2011 chevrolet cruze a guarder plate was installed too keep the leak from burning off of the motor and no repair to stop the coolant leak. My 2011 chevrolet cruze over heated and i was sent a letter that chevrolet company would replace the coolant once it get low. I told them that this coolant is also inside the cab of my 2011 chevrolet cruze and they said that i would be charged to have my 2011 chevrolet cruze checked for reason of leak but once coolant is leaked out or low they would replace it. This chemical is a labeled 'a' poison for humans within it's label. Which i have had those affects from it's release at this point. I cannot get chevrolet to fix this and they said that they'll not fix it just replace coolant just for 2016 after then they'll not replace leaked coolant. I asked them if i could have the 2011 chevrolet cruze checked without having a service charge and i was told i could not that i'll be charged a fee. I was offered a $2000.00 voucher to purchase another auto.being once stress of over heating or correct levels of coolant withing vehicle coolant functioning components cannot operate normally i'd have to replace those components and if not under components warranty i'll be charged service visit and parts and labor rendered. I mentioned that this coolant chemical burn off is causing sight effects and that it continues sending those chemical coolant fums into the cab of the vehicle and i'm taking medication for those sight effects of the coolant's chemical burn off. Again (general motors corporation legal agentsaid that's the legal offer and if not agreed active case file would be closed. On 3/10/2015 my case file closed with no resolution.
While driving to work i received the turn off ac engine to hot warning.the temperature outside was in the 50's. Pulled over and saw the coolant was low,added coolant but itwouldn't stay in the tank. Took the car to arrowhead chevrolet in peoria,az and was told it wasthe water outlet housing leaking and cost to replace was $490.00, the car has 69,000 and shouldn't be having this issue,the dealership could care less,called gm warranty and was told basically too bad and we are sorry but it's not under warranty and we will not provide cost assistance for the repair. Currently there is a recall for the coolant leaking at the water pump,but gm feels it shouldn't cover the water outlet housing. I'm sure it's leaking from the water pump but the service manager just wanted to make a dollar off a poor single mom. Shame on gm for knowing the issue with the coolant leaking isn't just related to the water pump but the whole cooling system!!
1. Each time i get an oil change, the car smells like it's burning oil and it's really strong. 2. Had to replace the gas cap as it became stripped causing engine light to come on. Replaced with correct cap, light went out. Filled call with fuel, light came back on, now showing codes.
Vehicle has a very rough idle while stopped and while driving. When driving the vehicle will change roughly idle and speed up the vehicle. While in a stopping position the vehicle will roughly idle and the rpm indicator will bounce up and down. The engine light is on and the traction control warning and service esp warnings come on intermittently while in stopped position and then the vehicle will not accelerate properly. The most recent one revved and accelerated on its own, almost hitting the car at the stoplight in front of me.
These are some photos of the defective fuel line from previous complaint. The part number of the fuel line is 13269487 as shown in one of the photos. The entire description is listed in complaint, nhtsa id number: 10871417
My car is hard shifting and no gm dealer can figure it out they say nothing but take my money and my car will alert transmission hot idle engine very scary has even up and stopped going 35 miles in my hometown
I've had numerous of maniacal issues with the chevrolet cruze 2011. The most serious and deadliest is the coolant system issues the chevrolet cruze 2011 has. I was experiencing a cough along with migraines once engaging the air-condition nubs from heat to ac and some sleeping condition where i'd find myself speaking while asleep momentarily awaking. I'd wind my windows down while driving and i'd see that the migraines, coughing along with sleeping experiences would stop. I visited my chevrolet cruze 2011 dealership and explained the odor that was coming from my air cooling system. They cleaned my air cooling system and replaced my cabin filter feeling that this maintenance solved the issues i was having i felt i could use the cooling system with no problem. I was wrong. The migraines return along with the coughing and the odor when adjusting the cooling system nubs. I called the dealership to explain the ongoing maniacal problem. After a week of having my windows down my car ran hot and come to my dismay it was out of coolant. I received a letter from chevrolet recall department that the vehicle has a coolant system issue were coolant leaks and that was the odor. The coolant was leaking onto the motor and burning off returning the odor into the cab of the car. I had it tested for repairs and had a water pump repaired for the vehicle, this did not stop the problem, the hose from the motor and coolant reservoir was replaced, did not fix the problem and the leaking of coolant continues. The recall stated that the only maintenance for this problem is refilling the reservoir with coolant intl the problem is found and fixed. That means i'll have experience each condition i mention above which has worsened. Now it's close related to seizure like encounters see objects move, feel weak, blurred vision and body jerks. I've asked for a rental intl the problem is found.
The contact owns a 2011 chevrolet cruz. The contact stated that after starting the vehicle, the contact noticed a rumbling noise. The vehicle was towed to the dealer for diagnosis where it was stated that the fuel pump and tank needed to be replaced. The vehicle was repaired and the manufacturer was not notified. The approximate failure mileage was 35,000.
Transmission jerks extremely hard. When air is on car fails to accelerate at all. Idles on its own, jumps gears always. Fuel system is bad, it chokes constantly and wont start some days. It vibrates extremely hard and i had it serviced 1 month ago for shaft case. This is the worst car ever!!!!!!! its a danger to drive it wont pick up speed and when the air is on it wont move at all. If still at a light, it will jerk extremely hard to where it jerks me. When in park it idles itself. If i'm entering onto the highway it wont pick up speed even if the air is not on. When i reverse and go back to park it jerks extremely hard. I hate this car!!! sometimes it doesn't want to stop.
The first occurrence happened on jan. 20th 2015 on my way to work, twice. I noticed because the radio turned off and the service esp flashed with the traction light coming on with multiple other lights flashing. All of this including the radio flashed/turned off and on for about 2 minutes. Over the next week this happened 5 or 6 times. All of these happened while going between 30 and 40 mph and on trips between 30-45 minutes. I had about a week with none of this happening and then on feb. 8th i was driving home, 20 mins from start to finish and twice the engine power reduced came on and i could not drive any where. I was going about 35 mph. I was able to pull over and turn my car off and on both times and make it home. Now my check engine light is on and i'm not sure if i can even drive my car or if it will die on me again.
It hasatates when exelorating and dass lights go light and dem for no rezen
Mil p0171 code, replaced 3 valve covers because of the pcv and now i've been informed the intake manifold is defective.
2011 chevy cruze waterpump recall- pace chevrolet huntington, indiana dealership. My car overheated after the second visit trying to correct the poor recall repair. Please see below:. I took my 2011 chevy cruze in for a waterpump recall. They completed the job in 1/2 of the normal time as quoted online. As soon as i pulled out of the garage it sounded like a waterfall under my dash! i pulled right back in. The tech lifted up my hood and said oh it was just burping the system and closed it. Second visit: 2 1/2 weeks later- i brought it back in. They admitted that air bubbles had become trapped in parts of my engine and they "bled" the system. Within 5 days my coolant was empty!! third visit: they called me and said that i had broken the coolant pressure release hose connector from my master mechanic husband butting some wires weeks before. How did i go two and a half weeks with it being completely full and coincidently 5 days after my second visit my coolants out and empty??? advised that gm will not pay for this and either will they. So i'll have to pay $185 for a $30.00 part and 5 minutes of their time to swap it out. My husband's a mechanic, i would never go through all this trouble for a $30 hose connector. There was no accountability and i am so disgusted with them trying to blame me. Believe me, if it was me i would have no issues repairing it rather than to be disrespected like that. I also had squeaking coming from my belt, they neglected to look at that and didn't wipe up all the coolant under my waterpump until the third time. These are all things that are 100% expected of a dealership the first time in, especially for a manufacturers defect. I couldn't believe i had to waste all that time just for them to do their job and then try and stick me with a cheap part that they broke. Once a car overheats the pipes never return to normal.
It's been going off and on every since i first got the car i smell a burning smell and it loses power is stalls and the dealership keep telling me it's just air getting into it but i know it's my turbo because my neighbor has one her turbo went out and i have two other friends that has one and both their turbo went out and now it's making a knocking noise and everyone that i have look at it say it's the turbo it's the wastegate i don't drive my car much and only has 26,000 miles on it because i'm afraid to drive it i've had it fixed more than 10 times it had a oil leak where would catch on fire but the dealership put turbo fans in instead of giving me a new motor so it's still flames up from the oil pan but they say the turbo fans is going to blow the fire out so it's not going to hurt me but i don't drive it far because i'm scared when it gets hot that's going to catch on fire and nobody would give me anything for it that's why i still have the car but i'm willing to just take a big loss and just let them have it back the doors open without touching the car with the electrical system the lights are just go out in the dash just random so i can't drive it at night i hope you can see the oil on the pictures it just shoots all over the place and when i take it to the dealership they say the recall is not on my car they have a recall on the turbo and the vacuum system but they run my vin number and say it's not on my car when i first got this car it was quiet it caught on fire from an oil leak they fixed it now it sounds like a truck you can hear it three blocks away is stalls all the time and they tell me it's the gas i'm using i switch to premium gas and it still does it this car is junk i hope nobody ever buys it chevy should be shut down
The contact owns a 2011 chevrolet cruze. The contact stated that while her son was driving approximately 45 mph, attempting to slow down the brakes began to lock. There was smoke coming from the dashboard of the vehicle. The driver pulled over and was able to stop the vehicle by applying excessive pressure to the brake pedal. The driver and the passenger of the vehicle were able to get out of the vehicle by kicking the doors to force them to open. Once the passenger was able to get out of the vehicle the passenger side of the vehicle was engulfed in flames. The fire department was called and extinguished the fire. A fire department report was filed. The vehicle was towed and deemed totaled. There were no injuries and no medical attention was needed. The contact spoke with fort dodge ford toyota lincoln (2723 5th ave s, fort dodge, ia 50501 phone: (515) 576-7505) who informed the contact of a recall for the brakes and low oil leaking causing a fire. The vehicle's vin was included in nhtsa campaign number: 13v36000 (service brakes, hydraulics) however, the vehicle was never repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 188,000.
While driving the vehicle the engine light came on. The car only has 60,000.00 on it but we took it in because the engine would just randomly stop and the car would stall. The vehicle when brought into the dealership, had been inspected and the car was missing parts. The intake manifold non return valve was missing. There was a vacuum leak at the pcv orifice external port. Water pump was leaking from bolt holes and cover plate. Coolant leak was found even though a few months prior to the leak, chevy "fixed" the recalled item. I believe that the vehicle has many faulty parts and this is the second time i have written a complaint about this company using faulty parts in there manufacturing process.
Practically every day i drive my car, i experience extreme shifting and transmission issues. Specifically, i have to floor the gas pedal for the car to move from 2nd to 3rd shift. This is an automatic car, and it drives like a poorly shifting manual. It is extremely unsafe to drive because it does not accelerate when i hit the gas pedal, rather the engine revs very high and loudly, yet the car does not accelerate. It also has made loud popping sounds from the engine, and the car fills with an exhaust smell, and during the winter coolant smell is obvious in and outside the car. I am very uncomfortable driving-and feel unsafe-driving this car and it is almost four years old with less than 50,000 miles! i have brought it to the dealership on the below dates and they cannot ?duplicate the issue?, thus have not fixed it. On one occasion, the dealership had my car for 3-weeks! i have no idea if the dealership is even daily testing, or driving, the car. I do know, however, it is extremely unsafe because the shifting and accelerating is unreliable and will most doubtable cause an accident injuring myself and/or others. I have also called gm and numerous occasions and they were very unhelpful, stating they never heard of a shifting/transmission issue with the chevy cruze, when in fact the 2011 chevy cruze was recalled for shifting lock cable. I have received, unsolicited; a letter from a lawfirm to sue gm noting this exact issues shifting/power issues (amongst faulty water pumps, which i also had replaced after only owing the car 2-years), so clearly there are many others experiencing these issues.dates brought my car to (sullivan's oneills in avon, ct)1/16/2015; 5/2/2015; 5/09/2015;5/13/2015; 6/24/2015; 7/17/2015my gm service tickets are 71-1490864298 & 71-1490864298.the car is either a lemon, or needs to be recalled for shifting/transmission issues.
Vehicle was on highway going to lexington ky from louisville ky.car begin to smoke.hose that was supposedly fixed on radiator was rigged and oil spilled from the hose causing it to go into engine.engine overheated while driving on highway.engine died.had to get car towed from one city to the next. Got stranded in another town because could not obtain a rental car because they were closed.since 2016 i have spent over $7000on getting the same issues or related issues fixed.i have spent over $5000 in rental cars and i still owe $9000 on my car which i purchased from bales automall/bachman in jeffersonville indiana in 2014 with on 28,000 miles.i have kept my services up to date on the vehicle and have documentation for that.it seems once i begin to get oil changes at this location my car begin to decline.i would be told that i had one problem, they would fix it, and then something else would happen.in addition, i have a witness who is a family member who is experiencing the same problems with the same year and model car that she owns.i see her going through the same down spiral steps with her car as i did.it is almost like clockwork.i have read consumer reports about these vehicles and none have been positive.in fact, many who have a turbo engine will or have experienced this same issue.the car is a lemon... It needs to be recalled!! it is unfair that i purchased a car that was no good and that only ran good for two years before having to replace the turbo twice and the engine.let me reiterate.. I still owe $9000 on this car. At this point i am clueless and i feel as if i was taken advantage of.when i reported this to the bbb;gmc and other sources they led me on for weeks knowing that they would not assist in the matter.because of this whole fiasco ihave anxiety in which i am taking medication. Please help dont know what to do
As i was pulling out of my daughters school, my cruze engine warning lights came on "reduced engine power" "check stablitrak" "service" warnings came on as well.my car lost all engine power and i was almost rear ended by a dodge pickup, he was able to go up on the curb at the school and avoid an accident. Glad there was no one hurt on the curb.i checked the internet, re; http://www.cruzetalk.com/forum/25-service-issues/10826-engine-power-reduction.html , this is a known issues for gm for quite sometime now. Gm customer service themselves is participating in the discussion there.it is a known issue with the throttle body. The throttle controls the power in the power train yet gm won't cover the repairs under their power train warranty.this isn't safe and it is known.
Our 2011 chevy cruze eco has a problem with the trunk opening up while driving and when it is parked and locked.there is no current recall, so i took it to a dealer they said i need to replace rear compartment lid release this will cost me over $100.00 to repair. I spoke to chevy maker and i explained to them that this should be a recall because if i have stuff in my trunk and stuff flies out of it and there is a vehicle behind me this can cause a serious accident. I have spoken to complete strangers who own a chevy cruze and they are having the same problem. This should be recalled in order to save lives.please help!
The shifter in the transmission broke. Had a licensed mechanic at christian brothersto run a diagnostictest on it for warranty reasons. He found out that this is a frequent problem with these cars and informed me that there was a manufacture alert on this part. To replace this one part the entire transmission must be replaced. There is less than 100,000 miles on the car. Giving an alert does not rectify the problem nor does it limit the dangers. A person is unable to shift the gears while driving. I feel this to be extremely dangerous. Chevrolet should be responsible for replacing this part.
The contact owns a 2011 chevrolet cruze. The contact stated that she exited the vehicle with the gear shifted in park and the engine in operation. The contact was standing on the passenger's side of the vehicle and within several moments, the vehicle rolled away in reverse. The contact attempted to re-enter the vehicle on the driver's side and the vehicle began to drag her up against a concrete pole. The contact landed on the ground where the front driver's side tire was and the vehicle then drove over her left foot. The contact's left arm sustained a severe fracture to the radius and humerus. The contact also sustained nerve damage to the left foot. The vehicle was towed to a collision center where the exterior body damages were repaired. Some time later, the vehicle was repaired under nhtsa campaign id number 11v273000 (power train: automatic transmission: gear position indication-prndl). The manufacturer was notified of the defect. The failure mileage and the vin was unavailable.
I have had numerous issues with this vehicle, with today ending in loss of power while doing 70mph on interstate 95n. Prior to this issue, my dashboard and radio would flicker on and off, then the message "service stabilitrak"would pop up and go away. This morning while driving on 95n my vehicle lost all its power causing me to pull off onto the shoulder. My car cut off and would not cut back on for about two minutes. When i cut it back on, my car began to shake and code p0723 (speed sensor)popped up. This nearly scared me as i could have ended up in a major accident. Now, my car is at the shop and the transmission has died. I see numerous complaints on the same issue but no recall released. I will be without a vehicle and upside down on my car now. I have complained to chevrolet before about my vehicle randomly shutting off, but i guess this will not go noticed until the worst happens.
2011 chevrolet cruze. Consumer writes in regards to lack of power and acceleration issues. *ldthe consumer stated the turbo position if the engine was heavily damaged and needed to be replaced. The brakeline had a fluid leak. The consumer requestedto be reimbursed for the engine repair.
The contact owns a 2011 chevrolet cruze. The contact stated that the gears failed to properly change over from park. Also the vehicle jerked and stalled several times without warning. The dealer diagnosed that the transmission needed to be replaced. The vin was not included in nhtsa campaign numbers: 11v273000 (power train) and 16v502000 (electrical system, power train). The manufacturer was notified. The failure mileage was not available.
I was pulling out of a gas station, use to my normal power and almost got hit because my car wouldn't go over 15mph floored. Then looked down and saw a engine power is reduced, service stabili trak and service traction control. So i took to a mechanic he hooked it up and the code showed up as my throttle body position sensor. They replaced it and drove it and it drove fine for about two weeks. I was just going down the road then all of a sudden my car did the same thing. I lost power so fast that i about got rear ended. Took it back to the body shop and showed the same code so they replaced the part again. And two days after all this my car is doing this again. This is extremely dangerous at how it looses engine power. It looses it so fast that someone can get hurt extremely bad.
Since i purchased the car last year, it has shifted hard either in auto or manual.mostly auto. However, when it shifts down to first gear in manual, it jerks me forward.this is an ongoing problem and no real date to be associated to.i have had it in the dealership twice but the 'compuater' says there is not a problem.after much frustration and being honked at when i can't accelerate quick enough at a light, i filed a complaint with general motors last week.they responded quickly but today i find out that the dealership will not work with me on getting out of the car.it's basically about paying more to get in another vehicle.the computer said it was fine, so it's fine. If i had a small child, i would not want them in this car!i will not be driving my grandson in this car.this is absolute insanity to completely ignore a common issue.i googled and found hundreds of people complaining about the very thing on the ls model.even a salesperson told me he doesn't not recommend this car to anyone!
2011 chevy cruze transmission problem.occasional hesitation accelerating, clunking jerking transitioning through gears accelerating or slowing down while driving on city streets and highway.tried to accelerate on highway and car took a long while to get up to speed while other cars behind me were honking horns for me to speed up. Dealer says all is fine and that's just how the transmission and turbo engine is!can never duplicate this problem.now no longer under warranty, the dealer is willing to keep the car for a longer period.gm says it would "see" what they could do after the dealer physically inspects the transmission at my cost.the dealer charges $145. Per hr. Labor rate!!i went to another mechanic and had them change the transmission fluid because the dealer said the fluid doesn't need and he said it was black!had it changed after i read complaints on carcomplaints.com.i am just afraid that it will quit on me while traveling at high speed!i can't afford to spend money on a new trans if i will continue to have the same problems.gm should have a full recall on the 2011 cruze.the car had only 29,000 mi. On it the first time i complained and now it has 69,000 and the problem manifests itself a little more frequently but not on a weekly basis.i am at my wits end and the problem is not in my head.people are in danger and gm isn't "owning" this problem.extremely disappointed.i've maintained this vehicle faithfully with oil changes, etc. Since day one...responded to all recalls.not going to dealer again.always have something to repair or replace.
Traveling home from town traffic to highway driving the car was super jerky and the rpm went way up when we got on the highway and the mph wasn't responding to it. So it was worse when we were trying to accelerate but it was all the time. Even when we were on cruise control and came up on a very small incline in the road it would slow down and made me afraid other cars traveling at high speed would rear-end my car. The changes in speed came with no warning.
I purchased a pre-owned 2011 chevy cruze in august of 2016. In december, i was driving on the highway and my car started to jerk as i pushed on the gas and it wouldn't accelerate. I pull over and parked the car to see what was wrong. I restarted the car and put it in drive, but it wouldn't go forward; however, when i put the car in reverse, it moved. My mom called the dealership we bought it from to claim the lemon law, but their response was that they couldn't do anything about it because the car was older than 30 days. She was also told that the lemon law does not apply to used vehicles, so my dad had the car towed to chevrolet. They said that the transmission was the issue.my issue is that i had this car for 4 months. Replacing or getting the transmission fixed costs more than the car is worth. I do not have the funds for this being that i am a college student, and i need this transportation. I can't trade this car in since it's in this condition.my other issue is that there is no recall for this malfunction in this particular vehicle. After doing some research on this issue, i realized that there a lot of people dealing with this same problem and others regarding the transmission. I believe there should be a recall on the transmission because this issue is extremely dangerous.
Powering down also ac.some times stop runing.the pvc was not made right hadto replace it was cauesing a vac. Leak with no recall.now there is a posting about the intake exioes manfold broken down may have to replace mother and canylt ventor.a again no recall.
Issue 1: car jerks while at low speeds and sometimes acts like it's in neutral, even though my gear is in drive. Issue 2: when i put my car into reverse, then to drive, the car acts like it's in neutral, instead of drive. The engine revs, but doesn't move, unless i happen to be on a hill, at which point it will roll, without me waniting it to. In order to go into drive i have to put on the brake and put it into park, let go of the brake, put the brake back on then put the gear back in drive for it to move forward. Issue 3: car runs in gear 1 and 2, but will not shift to another gear. When you're driving, the engine just revs, but you can't go past a very low speed. I bought this car brand new in 2011, it has 80,000 miles. I don't expect it to be a perfect car, but for the transmission to already be out, isn't right. It's dangerous. Please do the right thing and investigate this car's transmission. Everyone is having this same issue with this particular car. Please. I'm begging.
Since i first purchased my 2011 cruze, i have experienced hesitations in the automatic transmission changing between second and third gear (approximately between 35-40 mph).in the last month, the hesitations happen every time i start from a stationary position.some of the hesitations are more pronounced (i.e., an actual lurching of the vehicle).there have also been occurrences of the car not responding properly to pressing the acceleration pedal.i found this very alarming, as it happened during rush hour traffic.
We purchased a used car fro our daughter (2011 chevy cruise) in september 2016 from west point lincoln for around $9000 and we put half down and financed the remaining so my daughter, [xxx] could start building her credit. We were told by the dealership that the vehicle went through their 20 point inspection and was a great used car, but now that the transmission is gone - their hands are tied and this so called 20 point inspection is really just a bunch of crap! in december, few days before christmas she was driving on the highway and the car started to jerk as she pushed on the gas and it wouldn't accelerate. She pull over and parked the car to see what was wrong. She restarted the car and put it in drive, but it wouldn't go forward; however, when she put the car in reverse, it moved. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2011 chevrolet cruze. The contact stated that after reversing and putting the vehicle into drive, the accelerator pedal was depressed but the vehicle hesitated to accelerate. The failure recurred on numerous occasions. The vehicle was taken to the dealer, who was unable to diagnose the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 15,000.
The contact owns a 2011 chevrolet cruze. The contact stated that while driving at 70 mph, the vehicle stalled. The contact also stated that the lost power, the electronic stability control, and the service traction control warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed that the throttle body control needed to be repaired. The vehicle was not repaired. The failure mileage was 80,000. Updated 04/10/15*ljthe consumer stated the dealer advised the throttle body needed to be replaced. The manufacturer was contacted but did not offer any assistance. Updated 11/5/2015
The contact owns 2011 chevrolet cruze.the contact stated that while driving approximately 45 mph, the vehicle began jerking abnormally. The failure was recurring over a two year span. The vehicle was taken to a dealer, who could not duplicate the failure.the vehicle was not repaired.the manufacturer was notified of the problem.the approximate failure mileage was 50,000
The car jerks when brakes are applied at a red light, sometimes it jerks very hard. It lags when trying to accelerate after a stop,dip, or speed bump. Delearship claims it's a break pedal position sensor. Yet when i took it in my check engine light was not on, but they said it's a solid code. (p057c) and i've taken it many times to the dealership and they never told me it had a code and i've had this jerking problem for 2 years now.
Was parked in front of an establishment and was unable to remove ignition key or move the gear shift up and down.i was able to remove the overdrive box in front of the gear shift so i could shift the car into gear and drive home, however, because the car was not recognizing the gear shift was in park i was still unable to remove the ignition key when i got home so the car's battery died.i contacted one of chevy's tow services in order to get the car towed but due to the car being in the garage, the tow driver suggested that he try to jump the car to avoid having to push the car manually out of the garage.the car started and i was able to drive it to the dealership.after 3 days of working on the car, the service manager told me that the jump may have fried the computer so it needed to reconfigured which cost me over $1000 (due to it not being under warranty). I was only made aware of the many recalls that chevy has had on the cruze due to having to take the car into the dealership again (water pump needed to be replaced) and talking to another customer about my distaste & frustration that i've been experiencing with this car. I was never mailed any of the recalls which i can't understand why as i'm always receiving mailings from the dealership where i purchased my car. I feel as though the initial problem was due to two of chevy's recalls (campaign #11v273000 & 11v270000) so chevy should have paid for the repairs.this issue is one of the many issues i've had since i purchased the car brand new in june 2011.
Transmission coolant line seems to be seeping or leaking and is close to the turbo and could cause a fire.
Vehicle was in the park position, when the key was turned in the off position the car started to roll backward down a hill dragging my child with it.
The fly wheel became loose causing friction and heat.heat from the friction of the fly wheel caused the clutch to melt.
After about 10,000 miles the car hesitates when the accelerator is pushed. Around 20 to 30 mph when needing to speed up the vehicle the vehicle will stall the transmission will then kick in with noise. Very unsafe to drive in moderate to heavy traffic in cities. I have been in traffic with multiple lanes and wanting to pass someone. When pushing the accelerator to pass the car just sits there! then after a hesitation the car will pop then finally move. Car has been in the shop for this problem at the dealership where they state nothing is wrong with the car. I even had one of the mechanics tell me that for these types of transmissions it is normal! how can this be safe! if i wasn't aware of my driving and a very good driver i would have had multiple wrecks with this issue. Luckily i have been able to over correct when the situation occurs. At one point i had to pull off the interstate due to the fact i was pushing the gas petal all the way to the floor and my car just stalled at 23 mph for over 15 seconds until i pulled over, released the petal and engaged again.
On several occasions i have almost had collisions because my car would not accelerate going up a hill the rpm would rev up high but it seemed my transmission slowed down/slipping. Itook the car to alocalgarage to be checked was told nothing was wrong "wasted $80 for nothing"with my car but i am still having the same issues. When i go to climb any hill nowthe car stillacts like it has no power to go but engine rpms run high and feels like transmission is slippingand not working right. I can't even attempt to pass on highway/road because i know this car does not have the power. The way this car operates is concerning to me and is unsafe in my eyes.
It slips out of gear and shifts hard trying to find the right gear
We purchased a 2011 chevy cruz with less than 100k miles. In the 2 years we've had it we've replaced the transmission, oil cooler, and all the hoses. The furthest we've driven it is 400miles in a trip. We haven't taken it up mountains, and we keep up with maintenance
Engine seems to momentarily cutoff when accelerating after moving about 15 feet or less with accelerator in steady position from a stop after idling in gear.dealer description hesitation, sometimes it does hesitate when pressing the accelerator but mostly seems to lose all power momentarily.issue is repeatable and has been noted on at least two vehicles by this owner. This issue is a safety concern, no accident yet but could happen unexpectedly to a driver if not yet aware of the problem. Owner was told by service center gm is aware of problem and a possible software update may be available, unknown date of release as of december 2011.this owner believes all 2011 cruze's have this issue, just have to be in the right circumstance and know how to reproduce it.if you have been told it is turbo lag do not fall for it, if this was the case it would happen all the time.
On my way to the beach i approached a stop sign near the entrance of a busy highway. After stopping i proceeded to press the gas pedal and all i got was engine revving the car didn't move at all. I tried shifting the gear from park back to drive and i tried again. The car still didn't move and i got revving again. Something was wrong with the transmission causing the car to slip into neutral while being in drive. I returned the vehicle to park and turned it off, after waiting a few seconds i started the car up again put it in drive and i accelerated forward, i pulled into a nearby parking lot and eased my way into a space, before making it all the way into the space i lost gear again. I put the car in reverse and backed out of the space. Put in back in drive and again didn't go forward, just revving. I ultimately parked the car and had it towed to a mechanic. 2011 chevrolet cruze are most commonly known to have transmission problems but there is no open recal. My cruze could have slipped into neutral while i was on the middle of the highway. There was no warning it was gonna fail. No light indications, no strange sounds coming from the car. I had the car towed to a nearby chevrolet dealer to see if they could tell me what happened. The transmission guy drove it around the lot and then told me his best educated guess on what happened is that the 3,5,r plate brokedown and clogged the filter. They told me i need a new transmission. I contacted chevrolet and gm to see if they would help at all and they said they could not. I had the car towed somewhere else to get the transmission rebuilt for cheaper. I tired to encourage the gm representative i spoke to, to look into opening a recal on the transmissions of 2011 chevrolet cruze being that is the most common complaint. However they could not provide any information on if they would open a recal.
Engine light comes on and car will slow down and barely take off. Engine is responding to gas pedal but no power in low gear so takes off very slow nearly resulting in wreck. Two shops, including transmission shop, state its electronic problem including 'lack of communication'. It happens from being stationary or in process of driving when it loses power suddenly. When engine light goes off it runs ok. Dangerous to drive as never know when it'll act up. Started about six months ago, and is intermittent.
When my car is in park, and i take it out of park to accelerate, the engine revs up and it "jumps" out of gear. If i am sitting idly at a stop light, it does the same thing. I have taken it to the dealership and they told me; after performing all the required test, nothing was wrong with it. If i am turning and once i accelerate after the turn, it looses power.
While driving, the car suddenly began jerking, acting like it was losing power. After turning off the main road onto a side street, tried to accelerate, but the car acted like it was in neutral. After letting off the accelerator, it went into 1st gear, but couldn't drive faster than 15-18 miles per hour. I had to have it towed.
Driving along at approximately 35mph out and suddenly the car lost all acceleration. It would go in reverse, but not forward. No check engine light.added some automatic trans. Fluid and that did not help.removed the negative terminal from the battery for a few minutes to "reset".the car was then able to move forward,but very slow acceleration in 1st and 2nd gear.check engine light came on, but i was unable to get the code checked because it was too late in the evening.limped the car 20 minutes home.once in 3rd gear and above, it ran fine.but when going from a dead stop, it would take forever to get out of 1st and 2nd gear.additionally, the dash display no longer would show the drive shift control display.only showed "d" and not m1, etc.got vehicle home and it now shifts very hard when put in reverse.
When at a stop and when i go to take off car rolls backward. This car has a automatic trans, but act like a stick trans, i bought this car new off lot. And first brakes keep locking up like something is in it. But if i roll backward it disengages. I've taken it to the dealer a couple of times due to this issue and they also heard it but never could find anything. I really like this car but it falling apart from day one.. I keep it serviced like i am suppose to.
When slowing to a stop from 2nd gear, the car shifts hard and jerks back when shifting down into first gear. Often times, when accelerating from a stop, the car doesn't actually get power; the rpms jump to about 6000 and the car doesn't move. While driving, it feels like tension against the gas pedal while the car feels like it's dragging back and bogging down (the rpms don't indicate bogging, but that's what it feels like). When it finally catches a gear, it jerks backwards and almost feels like it's going to stall out.
2-10-12 - 15422 mileage car towed to dealership - would start / shifter would go into gear / car would not drive - check engine, traction control & stabilitrak light were on. - shaft detent lever switch replaced.3-12-12 - 16471 mileage - brought to dealership car would not engage from the stop position to acceleration & poor gas mileage since 2-10 repair - caused to roll into intersection.- control solenoid valve & transmission control module replaced. Could not duplicate gas mileage problem 4-25-12 - brought into dealership for loud popping & jolting into gear from the stop position to acceleration - dealer ship could not duplicate/ no repair5-5-12 17661 mileage car towed to dealership - driving on highway 65mph / burning smell coming through a/c vents/ transmission hot (overheat) /traction control & stabilitrak light appeared. Dealer ship could not duplicate/ no repair ( opened case with gm [xxx])5-18-12 18165 mileage car towed to dealership - driving on highway 65mph / burning smell coming through a/c vents/ transmission hot (overheat) /traction control & stabilitrak light & transmission light appeared. Plus continued poor gas mileage since 2/12 fix. Transmission control module replaced (again)6-6-12 18800 mileage brought to dealership ( currently there) transmission light appeared upon starting the engine after sitting for 8hrs.- intermittent burning smell from engine noticed after 15-20 mile drives parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
My 2011 chevy cruz the turbo went out on it replace the turbo replace the manifold replaced the line that goes into the oil pan i have a vacuum leak somewhere i can't find a vacuum leak there sounds like something is burning underneath the seats and sometimes it is hard to shift it doesn't shift right.also the lights on the front they flicker and blank the seatbelts don't like to come out when you clicki was driving down the road one day i was trying to get out on the expressway coming off of the ramp trying to get spayed and there was no power and didn't want to go any faster by the time i got home it sounded like it was whistling and no power at all the turbos fix brand new the manifold brand new it's all brand new white next to his car is giving me a problem after problem
My car has a check engine light and i took it to dealer they do not know what the code is, its p057c and i was driving on highway going 70 and car all of a sudden loses power went from 70mph to 5mph in a split second almost got rear ended by a semi truck i am afraid to drive my car for my safety. Dealer wants hundreds of dollars just to try and figre out the issue but after diagnostic they still have no clue. So thir plan was to dissect my car like a science project and maybe fix it. They want the car for a week and do not offer any loaner cars. Chevrolet northridge dealership california. Today 03/04/16 driving to work going 40mph and get to a red light, it turned green i hit the gas and the car just revs and wont go more than 5pmh . I had to pull over and turn car on and off 2 times before i could get to work. And got there late because of this. And again almost got rear ended. I press the gas and the car revs as if it is idling. Please make this a recall and help get this fixed. Its going to be a reason why a driver loses theirlife. This is a true emergency since it just feels like the car has a mind of its own. And dealer does not know what to do. Please please help!
While driving in town i took off from a stoplight and my car all of sudden did not have drive, it just revved. Could not get it to move forward at all. Car never shifted right to begin with. We had reverse gear but no forward. Changed transmission and tcm and the car will move but continues to rev to high. Cannot drive the car the way it is. Car only has 55000 miles on it.
2016 ecm reprogramming recallever since i brought my car in for the recall in 2016 to have the ecm reprogrammed, i have had severe issues with very rough idling, slow acceleration, and inconsistent fuel usage.check engine light comes on and lists several sensors that need to be replaced.we replaced all of them and the problem still comes back.now the codes indicate there is a catastrophic issue with the ecm and chevy will not cover it even though this issue started from their own recall.
Vehicle failed to accelerate off of the on ramp onto the highway. The engine could be heard revving up, but did not increase in speed. When exiting the highway, i pull off to the side of the road, shifted the vehicle into park, then back into drive and the vehicle would not go forward. Even in manual mode the car would not shift into a forward moving driver.
I have a chevrolet cruze, i bought it in october of 2010; after a few months i discovered that my car was shifting roughly. I also noticed that my car would not gain speed at a normal rate. I have fought for 2 years to have my car inspected and repairs to be done; nothing has come of it yet. I notified gm with the issue and was told that they would put in a new transmission. I was also notified that the issue would persist, it is the way my model transmission works. I know this is a safety concern, my car has already left me stranded once. I believe that gm is going under the radar and just trying to appease me with a new transmission. I also believe that more can be done for the problems that persist in my car and gm is refusing for it to be done. My car is a safety hazard from the numerous recalls to the transmission and computer defects. Gm is trying to push me into accepting an amount that is less then half of what i have paid into the car or take the transmission. I have no other options from them. I would very much appreciate some guidance in this matter. Thank you
2011 4dr eco.vehicle leaking antifreeze, strong smell of coolant and recall nhtsa campaign 12v288gm 12081 oil on engine shield, repair done 11/7/2013 while visiting colorado springs, co... Dealer invo claims thermostat housing leaking, replaced part...cruise control not holding. ..not address...11-12-2013 2nd failure coolant leak and oil mileage at failure 93513 dealer found leak at the corner of water outlet on rear cylinder head, and replaced outlet tube..11-23-13 went to start my car found antifreeze and oil leaking on the ground....calling dealer in colorado springs again...this is [xxx]...something when its cold is causing coolant and oil to leak...found many service bulletins for these items and 2 recalls for this problem...information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2011 chevy cruze. Consumer states vehicle slows down by itself *tgwthe consumer stated the vehicle would slow down as if it were in first gear, instead of high gear.
Engine has stalled accelerationalso known as throttle lagit is dangerous because you don't know when its going to do it and could cause an accident when pulling out into traffic . Also transmission has a delayed engaging intraffic when you are stopped.
The transmission is slipping, lagging and not engaging.when putting the car in drive it may lag before finally going into gear.when shifting gears automatically, in motion, the car will lag between gears and will abruptly go into gear after a lag causing the car to jump.
First time the problem occurred, i had just started driving and my car would not shift into the next gear, leaving me doing 20 miles per hour to a safe parking spot. I was no longer able to reverse. Check engine light then came on. Fuse changed for indicator light and transmission fluid checked(fluids fine). Car began working with no explanation. Second incident was backing out of my driveway, after using the car without incident earlier. Went into reverse fine. Backed out, only to discover i could not go forward into drive. Drive acted as if in park. Reverse worked. Neutral worked as if in reverse. Had to back into a safe parking space on the street instead of pulling back into driveway. Almost ran over my son that was going to push my car while in neutral, due to the fact that once the car was in neutral, it was still reversing.
The contact owns a 2011 chevrolet cruze. The contact stated that when the vehicle would hesitate when accelerating between 45-65 mph. The vehicle was taken to the dealer several times but the dealer was unable to produce any failure codes when diagnosed. The dealer performed a test drive and was able to duplicate the failure but there were no repairs. The failure mileage was 40 and the current mileage was 1,000. Updated 11/16/2011 *ln
It leaks motor oil everytime it gets changed,theres always a huge pile of oil on the ground, i can also move the gear shift without needing to press the brake pedal . Overall its been a hassel to deal with it.
The contact owns a 2011 chevrolet cruze. While driving 65 mph, the vehicle started jerking and the contact was unable to shift gears. The engine stalled and was taken to the dealer, but the failure could not be diagnosed. The manufacturer was notified of the failure. The approximate failure mileage was 67,000.
I went and got this vehicle from chrysler dodge jeep ram of rome ga and i was driving and out of nowhere the car acted like it didn't want to go forward in traffic and the speed stayed on 0 and idled out on me. When i tried to turn right my car wouldn't go and somebody had to push my vehicle. When i tried to drive it, it was in drive and wouldn't go 20 mph. I got the vehicle march 13 and haven't had it for a month and experienced this.it was a very scary situation and i felt like i could have lost my life. I was trying to turn and put of nowhere it wouldn't go over 20 mph.most scariest sirtiation evrer..
Oil leakage on top of engine, smell of burning oil, loud sound of vehicle, car misfires.
Never had any problems with this vehicle indicating that this would suddenly happen but it did. I would heat up my car in the morning and the reduced engine light would come on, i would turn the car off and then back on in a couple of minutes and it would drive fine. This happened a few times but then i was driving about 55 mph and then all of a sudden the engine and stabilitrac light comes on and says reduced engine power and the car slows down about 5 mph immediately. This occurred 3 times on my way home that is normally only a 10 minute drive, the very next morning it did it again when starting it up in the morning to take it to the dealership. This happens in the middle of traffic and thankfully did not cause an accident but it could if this would of happened on the expressway. There are several complaints on this issue with the 2011 chevrolet cruze on the complaint forums about the throttle body (dealership confirmed this issue). This is very dangerous!
Since purchasing this vehicle there has always been a hesitation in the acceleration and "engine jerking". I originally reported within the first approx 6 months of owning the vehicle. The service center had their transmission specialist drive the vehicle and i was told "that is just how it drives. I told them on a second time about the ongoing issues and was dismissed. Last year i started getting the "service stabilitrak" error and the jerking and lack of acceleration and hesitation has gotten increasingly worse. This is a safety concern as trying to go from a stopped position and going through an intersection it will lag and can cause a delay also driving down the road it will jerk and almost feel like i could lose control of the car. I often also get a smell of the coolant that goes through my car. I have had all recalls in the past taken care of, but the stabilitrak is an ongoing issue that is very concerning for the safety of myself and my daughter as a passenger in the vehicle. It has been an ongoing issue since the purchase of the vehicle 05/2011 only increasing in severity.
The contact owns a 2011 chevrolet cruze. The contact stated that the vehicle experienced a loss of power without warning. The vehicle was towed to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.
I drove my 2011 chevrolet cruze to work without issue. Upon leaving i started mymy vehicle, put it in reverse and backed out of my parking spot but it would not drive forward. I had the vehicle towed to my home. The next day it would not start up entirely.
While driving i lost engine power and had no foot throttle.the check light came on that stated reduced engine power and check stabilatrak.shutting car off and restart did not fix.my car would not go over 4mph and i was nearly rear ended.
Bought brand new and has always had jerking and hesitation when hitting accelerator. Also jerking when shifting and over revving due to not shifting properly.took to dealership, they couldn't replicate issue.at 36,000 miles had to have ecm replaced due to car stalling out at stops, running very rough then stalling at stops. Seemed to help somewhat but did not alleviate the running rough intermittently still at stops which is scary as don't know when it might stall out and not go as my job requires traveling through the week.at 50,000 miles had to have ecm program "updated" and spark plugs replaced...dealership said plugs should be on a recall but they did replace no charge i paid for labor charges of course.car is still running rough intermittently at stops, almost stalls out but hasn't yet...i would never buy another chevy product and am very sad to say that as had my 1998 malibu for 12 years without major issues. Thank you.
The contact owns a 2011 chevrolet cruze. The contact stated that upon initial start up, he noticed an abnormal notice in the rear of the vehicle when shifting into gear. The vehicle was taken to the dealer five different times. The technician was unable to diagnose the failure and stated that the vehicle was working as designed. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 22,000.
The contact owns a 2011 chevrolet cruze. While driving at various speeds, the vehicle would not immediately accelerate when depressing the accelerator pedal. The vehicle was taken to the dealer who could not duplicate the failure. The manufacturer was notified of the failure. The failure mileage was 28,000.
While driving power reduction message flashed,service esp flashed..power was drastically reduced..had to pull off road,shut off vehicle for several minutes and restart.has happened several times.highly dangerous problem
The contact owns a 2011 chevrolet cruize. While driving approximately 50 mph, the vehicle shifted from sixth gear to first. The check engine warning indicator illuminated. The contact had to pull over in a parking lot and the vehicle restarted normally after 20 minutes. The failure recurred and would not change gears. The vehicle was never taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure. The vehicle was repaired. The approximate failure mileage was 92,000.updated 08/02/16*ljthe consumer stated the vehicle locked up and went into first gear. Updated 08/15/16.
The transmission in the car has trouble shifting into second gear. Sometimes the engine will just rev up and will not actually accelerate.
The car only has 123k and the transmission has gone out since day one this car has had issues, intake manifold replaced twice
The chevrolet cruze 2011 is compromised by hacking and tampering and allows for the endangerment of the drive, other motor vehicle drivers or pedestrians. The radio antenna will sound off and constantly make a roaming noise as if being accessed. This is at every stop sign and every stop light or every destination reached by gps markers. The cruze system is allowing the 24/7 tracking when it is used and tampering with the intent to cause malfunction or annoyance. The throttle is being cut off deliberately at stop signs, and traffic lights and destinations, the radio antenna will constantly make a roaming noise "searching or access". The vehicle is deliberately being used for stalking blacks for hate crimes while testing out vehicle halting systems by clearly satellite. This has happened 100 or so times in the 3 year i have had the vehicle and there is no remedy. When other persons use my own vehicle these issue do not arise and i have confirmed this with other owners, my vehicle is a unique occurrence that involves also a hate crime in public, police stalking, law enforcement stalking, home stalking and tampering of all electronic devices i own or use in my home. This car is not safe and the throttle cut offs are deliberate and specific. The throttle as i said already is cut off at a stop sign or mid acceleration with the intent to remove operator control and halt the vehicle. The lights are turned on and off on their own on one occasion. I have had other people test the car, these things do not occur even while i am in the passenger side. Only when i am the sole individual driving the vehicle alone is the throttle cut off and the lights tampered with including the antenna for stalking and tracking where i go. This is my second filing to address white supremacy under the color or law that interferes with personal property and use and control of property.
I have returned my 2011 cruze for electric windows automatically going down and not going back up....3 times replaced...the dealer told me after the third repair it was because of my dog drool...i then duck taped the window buttons on each door in the back where our dog sits and the same thing keeps happening...only this time it begins from the main mechanism on the drivers door which means it is not from our dog....i need help having this fixed....we also had ignition problems for the same car 2011 cruze...having to have it towed to the dealer and it cost nearly 500.00 to fix...i am hoping to be eligible to get a refund. We to were driving ...when we started the cari could feel the ignition lock and were unable to get the key out...the key actually broke in the ignition...the 2011 is not mentioned in the recall list??this is the first brand new car i have ever owned and i am extrememely saddened by all of the issues occurred in the first 2/12 years...i hope you will help...[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Vehicle hesitates on acceleration and did ever since purchased on 6/22/11.dealer could not find anything wrong according to their diagnosis "customer concern not duplicated".many many other 2011 chevy cruze owners are experiencing the same exact issue after several unsuccessful visits to dealer service.
I was driving on my way to work in my 2011 chevy cruze with my precious 1 year old daughter on the highway going the speed limit (60mph) when all of a sudden my transmission goes out just out of no where luckily im a good driver and know how to driveotherwise me and my daughter would be absolutely dead right now! i contacted chevy and the dealership they didn't care they seem to think it's absolutely normal for 2011 chevy cruze for this to happen with only 66,107 miles. I bought this car brand new in 2011 and i have taken it to the dealership where i bought the car for oil changes services etc every 3 months their is no neglect on this car it was properly taken care of.they have no sympathy for the situation. Faulty electrical parts were put in my transmission when it was assembled in their factory but this is somehow my problem now lol what a joke.
I own a 2011 cruze it has had a slew of problems, trans cell blown, water pumps replaced, trans reprogramed, turbo replaced and much more, now the valve body in the trans is bad car has less than 60k and i have mentioned the trans issue since 20k in which i was told i was crazy by dealership and no recall has been issued for this. I do not think gm should be allowed to sell the cruze anymore this car is a death trap waiting to happen just like the cobalt.i am fustrated and fed up. Service department is a joke. And the cruze has over 24,000 complaints regarding all the same issues and nothing is nothing being done about the trans issue. Dealer opened up my trans today and found clogged 1 and 2 cellinoidand clogged screen as well as broken clip causing hesitation, hard shifting andvalve body movement.i think this matter should be further investigated.
Turned on car in the morning and received 2 messages of "engine power reduced", "service stabili-trac", service traction control" as well as a check engine light. Engine would not go above 1500 rpm's.took it into dealer and was told that i had a transmission leak and because they didn't have time they wanted me to reschedule for the following week. Problem continued to happen and on my way in to work on 02/11/14 the problem happened two times in the morning and was forced to put car in park turn off engine and restart. Then happens 3 times once on a very busy highway into downtown denver and twice in downtown. Called dealership and was told that i needed to bring it in. Was told that it was the "throttle body" which is a $450.00 fix not covered under power train warranty . With so many people having this problem and almost being hit every time it happens due to it happening abruptly when cold it is a clear safety issue and needs to be recalled.i sense that if they don't there will be a class action law suite in their future.
The contact owns a 2011 chevrolet cruze. While driving various speeds, the vehicle had difficulty accelerating and the rpms increased. Later, when the contact attempted to reverse the vehicle, it failed to move. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was repaired. The vin was not included in nhtsa campaign number: 11v273000 (power train). The manufacturer was made aware of the failure. The approximate failure mileage was 70,000. Updated 07/22/16*ljthe consumer stated the vehicle would not reach highway speed.updated 07/28/16.
My children & i almost didn't make it home!was experiencing issues with the heat not heating up the car on tuesday and on yesterday, i was driving north on the 394 expressway and received an error message on my dashboard of "a/c shut off due to high temperatures" so i turned the heat off and the gauge slowed moved back down.however, after driving a short distance further the temperature gauge had moved all the way to the "red" line and i receive the error message to "shut the engine down" because of overheating.i immediately pulled and slowly the gauge moved back to the normal position.i called the dealership that worked on my car less than 3 weeks ago and the service advisor informed me that it may be another glitch but he wanted to ensure that all of my fluids were fine and since i wasn't very far from the dealership to bring the car in (even though their service dept was closing in about 20 mins).after looking at the car, the service advisor informed that just about all of the coolant ran out and there was probably an issue with the water pump. I was shocked, bothered & frustrated because it had been less than a month that i just had to have this car worked on.fortunately, the water pump didn't cost me anything due to it still being under warranty but that still doesn't change the fact that i'm a very dissatisfied customer.
This car exhibits a hesitation from a stop and also cruising upon acceleration, a symptom i have also read about in some of the complaints already filed on the site. As with most complaints submitted to the dealer the technician said he could not find anything wrong when i took it in to be looked at. After talking to a few cruze owners one of them said he was told the problem was due to " turbo lag ". This is a period in time that the turbo motor must catch up to the rpm's of the engine which results in the hesitation. This is very dangerous when trying to enter a highway or maneuver out of a critical situation. Gm must acknowledge this malfunction and recall affected vehicles and repair them which can be done by tweeking the turbo to sync with the engine.
In addition to two complaints filed about this vehicle already. The u.s has no concern for human life in the u.s and is allowing white supremacy to endanger minority drivers and other drivers. The testing of satellite radiological dispersal weapons and remote control systems involving, hacking, backdoor access, remote control, surveillance and vehicle compromise persists. On 12/10/15 and 12/09/15 the vehicle was halted by force from a satellite tracking the vehicle. Ample evidence of electrical problems in the car, cellphone tracking and home tracking is available. A federal lawsuit was filed and dismissed without reason of cause to further the hate crime. On these two days i was driving the vehicle one again, and lost control over the vehicle steering and throttle. The issue occurs at stop signs to cause an accident there or at a intersection. The vehicle is purposely tampered with during transit to cause loss of control and throttle. The vehicle throttle is gone, the gas peddle goes limp and the engine stops throttle for a duration. The engine then kicks in full force after a series of hard sputters on throttle jerking the car forward up a hill or into to a stop. I was in highland ny leaving a plaza, where this occurs, and other intersections with lights
My 2011 chevy cruze has an acceleration hesitation. Starting about 2 months after i bought the car in 2010 the issue began. When i need to accelerate in certain situations such as pulling out on a road, passing another vehicle, accelerating after reducing speed, etc. Etc. The car loses power when i step on the gas for three-five seconds before slowly responding and accelerating to where i need it to be. It's as if the car dies for a few seconds. Those few seconds are always in situations when i need to be moving. I brought the car in to the dealership and was told that it was normal.the issue is getting worse so i brought the car in todealership again and was told there was nothing wrong.my car was in for other recalls and they gave me a loaner 2013 cruze to drive. The newer cruze did not have the hesitation problem at all, it drove beautifully. There are thousands of people with the same year, make and model that have this same issue. It is dangerous!! just because no one that we know of hasn't died yet that doesn't mean that there isn't an issue. The 2011 cruze is unsafe and someone needs to do something about it.
On february 17th, 2012 i purchased a 2011 chevrolet cruze from a local dealership. Unbeknownst to me by july of 2014 my car would be in two different dealerships on five separate occasions for transmission problems. March 7th, 2013 (32,512 miles); repair: checked for codes, no transmission code; vehicle re-programmed with updated software. September 30th, 2013(36,623 miles); repair: transmission removed, found metal contaminating pistons, tcm failure, transmission reassembled. October 17th, 2013 (36,967 miles); repair: technician test drove with customer, verified concern. Hesitation, hard downshift experienced shudder from stop. Compared to a stock vehicle; same hesitation and hard downshift however does not exhibit acceleration bump from stop. Vehicle repair (completed 7 days later on october 24th, 2013): failed tcm and valve body, verified on test drive. Replaced tcm and valve body. January 23rd, 2014 (mileage unknown, was not provided with work order for this visit); dealership would not confirm problem after driving vehicle for only 15 miles. They were informed that the issue is random and not constant. No repairs performed on this visit. Since being turned away by the original dealership on january 23rd, 2014 i recorded approximately 19 instances of my vehicle either hesitating, chugging when accelerating, banging itself into gear, almost stalling, and the vehicle actually jumping forward while my foot was on the break at stop lights. It was when i almost stalled within a 6 way intersection that i contacted another chevrolet dealership (july 10th, 2014) for a second opinion. Within two days of leaving my vehicle at the dealership (july 24th, 2014) it was confirmed by the service manager that in fact the car was not driving properly. The vehicle is still at the dealership as of today (july 30th, 2014). This is not a vehicle i feel is safe or reliable.
The contact owns a 2011 chevrolet cruze. While driving approximately 73 mph, the vehicle decelerated and the traction control, power steering, and transmission hot warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified. The vin was unavailable. The failure mileage was 1,000.
Every time i use my heater i get a strong burning smell of coolant/ antifreeze and loss of coolant. Mostly when i am stopped at a traffic light/stop sign and it's intermittent between slight or really strong. I did a lot of online research and found lots of other people with the same complaints, even found local news stories from other states on youtube. All fingers seem to point to the heater core and or the grease used in the hvac system.the smell is so bad sometimes that i have to roll down at least two windows and turn off the interior fan until i start driving again. I bought the car certified used a couple of months ago and they should have came up with a solution 2 years ago when the problem and complaints started. This issue needs to be recalled already. This is a health issue! i would really like to enjoy my first nice car and not worry about getting sick or dying from this!
The vehicle experiences a severe delay in throttle and transmission response, to the point of endangerment. When driving at 60-65mph and commanding passing power, the vehicle normally will bog down as the pedal is depressed, then disengage the gear, wait up to 3 seconds, rev up 500-1,000rpm and then engage the gear and begin moving forward (at which point it is within a few hundred rpm of redline and bounces off of the fuel cutoff.... While in drive, not manual mode). The transmission also shifts harshly up and down randomly.upon a cold start, the vehicle nearly stalls when coming out of a parking garage with an incline, then proceeds to idle at 1,800rpm and push the vehicle forward with nearly enough thrust to cause a collision if the brake pedal is not stood on. The vehicle has almost stalled on me while driving on flat ground, a handful of times (sometimes when i turn on the rear defroster, sometimes just coming to a stop).additionally, there is a pulsating that can be felt throughout the car (most notably through the brake pedal) and a grinding noise coming from the engine bay. The vehicle has been brought in to power chevrolet in mesa, arizona where these concerns were brought up, including the concern for safety, at which point the ecm and tcm were reset to default values (which made the transmission even more horrible, due to deleting the adaptive values). I was spoken to like a child and given a printout explaining how an automatic transmission and auto-stop feature worked and told that the pulsating (which is widely acknowledged as a bad ac compressor part for this vehicle and was mentioned to the dealer when the car was brought in) and other issues were non-existent.i guess that i will have to wait for these parts to fail, hoping and praying that it doesn't kill me or my passengers in the process, in order to get these issues addressed.
The car had been jerking when i put in reverse, and taking a dew seconds to go when i accelarated. The reverse went out and i had to take it to a mechanic who tols me i wouls need a new transmission which will cost 3.7k the car has only 69k miles had regular oil changes.
Car does not properly accelerate, so much so that i need to use the hazard lights to avoid being hit by the car behind me when accelerating after stopping at a stop sign or red light. This is not safe. I have small children.i drove 40+ miles (city miles) and had no issues getting there, but then when i attempted to turn the car on again to return home, the temperature gauge showed the engine go from cold to hot very quickly, displayed the message "engine hot a/c off" and it started making a loud squealing noise. At this point i swerved the car off the road because my daughter and i feared for our safety and thought it was going to explode. I put the car in park, we both opened our doors and took off running from the car until we reached a safe distance. I had to have it towed 40+ miles to my home. The mechanic checked the vehicle again and found that the radiator had cracked and that the water pump needed to be replaced. He replaced the radiator and also the water pump, and ensured the proper amounts of all fluids. Also, whenever i attempt to drive on the highway, the front end of the car gets very hot and the "transmission hot idle engine" message comes on and the ac, which was working fine, does not work now. Still, the mechanic could find nothing wrong with the transmission! the heat from the engine and transmission come straight through the front of the vehicle, which with no ac gets super hot in addition to the 80+ degree weather in central florida (and it's not even summer yet!). Every time i have to have tried to refuel the car within the past 2 weeks of me having purchased it, the engine stalls and stalls and stalls. It takes 10-15 tries to turn the car back on every time i refuel. In addition to this, once you actually get the car back on the car jerks when put in drive. I have to keep my foot on the gas or the car will shut back off.
Every time i stop or going my car acts like it don't want to go.
On april 2, 2013 my car did not change gears properly and it had a loud noise.i could not make it to the robbins chevrolet dealership, so i pulled over at the nearest gas station and called robbins chevrolet and explain this problem of the transmission issue.they stated to call their wrecker service and bring the car into the dealership.i called the wrecker and my wait time was 30 minutes and i was taken to the car dealership service area and arrived around 10:45am.i explained how the car was straining to pull gears and it was unsafe to continue to drive it in that condition.i was given a loaner car and the advisor, alex called me around 4pm and stated my car had a mechanical issue with the transmission and the powertrain coverage warranty covered the expenses and it would be available for pick up on 4/26/2013.
When accelerating from stopped position transmission will not respond for a couple of seconds then when it does respond the whole car jerks when it goes into gear. I have taken it to the dealership two times. 1st time was told that "this was normal operation for this transmission". 2nd time was told that "they could not duplicate the problem". I now have 40000 plus miles and still having the same problem.
The cruze sputters or hesitates when braked or idling, the service traction control, services stabilitrak came on along with a flashing check engine light. I loose power and feel like i'm needing to press a lot harder on the gas to accelerate.
I purchased my vehicle new and i am the only owner/ driver. The transmission has always been jerky and lagging. It has been to the dealer multiple time for service. When you press the accelerator there is a lag before the vehicle accelerates. It is not a smooth ride. The transmission shifts at very high rpm's. When it does shift it is very rough!
Will driving with automatic transmission does not shift from 1 to any other shift andit just accelerates with any shifts and losing speed in the highway very fast which could cause an accident due to not been able to gain any speed. The engine light is on and according to an inspection showing transmission control system failure
Have had repeated issues with service stabilitrak light coming on while driving and then power being reduced to vehicle, causing unsafe driving conditions; following recall to reprogram computer engine fan ran continually for days; car died when startong, dealer replaced computer tried to return with check engine light on, now stabilitrak issue has recurred again. Not confident that dealership has any clue what is really wrong with this car. The dealership's most recent guess is that something is wrong with the transmission but that they are getting a code they don't recognize.
In may of this year, as i tried to back out of my driveway, my car would not move in reverse. The car was rattling, the rpms were going up, but the car would not go in gear. My family pushed my car out of the driveway in neutral and i drove it 2 miles to my mechanic. During that 2 minute drive, the car continually slipped gears. Fast forward to having the cruze towed to a transmission shop (after not having heard from chevrolet after multiple attempts contacting them) and i find out the transmission is completely broke. The car is out of warranty, and of course chevrolet lent no assistance, so i paid $3,674 to have a remanufactured transmission put in with a 500,000 mile warranty. The transmission in the cruze never acted completely right (a common complaint among many cruze owners)- not shifting properly when going up hills, jerking when shifting on flat pavement. It's mind-blowing that there have been so many reported issues of transmission failures in this model, but chevrolet has yet to make any recalls. It's not only a financial issue, it's a safety concern. I will not be buying a chevy again, as they were unwilling to provide any assistance when this major component failed. Not even 90k miles, seven years old, this shouldn't even be an issue yet.
My 2011 chevy cruze is not shifting properly while accelerating. It is most noticeable while accelerating rapidly on an entrance ramp, it jerks and does not accelerate properly. It makes you wander if it is going to stop working. I have also had a lag in regular shifting. These problems were addressed by my local chevy three times while under warranty and it resulted in rebuilding my transmission. I am now out of warranty and having the exact same issues that it took them three times to fix. I have had this car at the dealer to often since purchasing it. I have also had the air conditioner compressor and fan replaced and all recalls performed.i will never buy another chevy cruze. I do have records of my repairs.
When taking off sometimes it launches fine like a normal car! but 40% of the time it stalls out, than decides to go, which has cause me to almost be hit multiple times. Since the first time it happened, its happening more often and shifting harder and harder. If this keeps up im gonna lose my transmission when i really need it pulling out into traffic. I bought a car to be reliable and safe to drive, now i am afraid to pull out into traffic because of the chance it may not go, as if its stuck in neutral. The gm diagnosis was it couldn't be re created and no codes so its performing fine! this is caused me to be scared for my life at times and makes me very nervous during driving now. Tried to talk to gm corp about it and the sent me to gm diagnosis to know what's wrong but i've done this and they say nothing is wrong! anyone is welcome to take my car out for a drive to experience the fact that it is not operating right. Please help figure out this problem. Found many other stories like this on other cruze owners. We need to figure this out before its a recall issues and takes lives!
Vehicle has had water pump replaced earlier this year under warranty - and had the turbo charger replaced last week under warranty.not covered under warranty last week was a "leaking" battery.since battery was original - i felt it was worth replacing.yesterday, while driving to work, the check engine light came on and the heater stopped working.today - the dealer calls me and states that they need to replace a hose and outlet.there was no leak yesterday - and they state that there is a leak and this is the reason.they want $250 for repairs.the hose was fine yesterday - and the outlet should have been replaced with the water pump (actually they should have replaced the hose at that time also).no response from gm quality care.over $500 in the last two weeks - and i am not certain that this issue is over.it has also had two computers replaced when i first got it.
Was driving up hill on interstate and lost power. Made it to a parking lot and did not have any reverse and only 1st and 2nd gear when driving forward. Did a diagnostic report with onstar. They gave me codes p0776 and p0700. I had to have it towed.
No 2nd or 6st gear in transmission
I purchased this vehicle new from a chevy dealership in eden prairie, mn.after only 2 mths, it began intermittently hesitating, lurching forward when attempting to accelerate (while sometimes blowing hot air from the ac) & refusing to accelerate.multiple times it has completely stalled out (while driving 30-40 mph on a highway & when accelerating from a stop on a hill resulting in rolling backward).it is currently at the dealership for the 4th time for this specific issue, but does not show any codes (no ses light).they have made many repairs in an attempt to fix this issue (leaking water pump, reprograms, wastegate solenoid replacement, etc), but the problem still persists.i am concerned that my car will stall while on a highway or passing through an intersection, which would pose a huge safety threat. I have seen numerous similar complaints & would like gm to accept responsibility & replace/recall these vehicles.
When taking off from stopped position the car jerked and would not shift to second, without tapping the gas peddle. After pulling into where i live, i stopped and tried to drive forward but it would not move only in reverse would the car move. The car is in the shop now. Still don't know what is wrong. I will never buy another chevy cruze.
This is the second time in two years that the transmission stopped working causing an inconvenience of losing my transportation and this is getting expensive to keep fixing
Car will not accelerate when pulling into traffic.this is a problem that happens intermediately.you let up on the brakes and press the accelerator and the car just creeps forward and does not accelerate.occurs most often when the car is cold or the a/c in on and/or you are making a right or left turn, however, it can occur at anytime.the only solution is to press the accelerator to the floor at which point the car will accelerate too quickly and throws the vehicle into traffic.the dates and mileage given above are estimates on my part.the car has been acting this way since we got it.
The car has problems with acceleration. It poses a safety concern especially when crossing traffic and or passing another car. You can be driving the car and it will literally lose power- and then you have to press the pedal to the floor- and hope it goes. Sometimes the car will sound as if it is in idle mode when in driving the car. When you start the car and begin driving it jerks and it lunges- it feels like you are bouncing around. The car still has its manufactures warranty and i have had it at the dealer's auto shop on several occasions- one guy there believes something is wrong with the car but is not able to find what it is. Unfortunately, i am told there is nothing wrong with the car and that is the "characteristics" of that car due to the turbo. I disagreed. I believe it poses a safety issue- i have never told my mother before the following about a car. "if i die in this car she better start looking at general motors." i have never felt so unsafe in a car- and the main reason i purchased the car was for all its safety features. Ironic. I have read the same complaints on the web- unfortunately it will not be addressed until someone is either dead or seriously injured for gm to address these complaints.
The contact owns a 2011 chevrolet cruze. While driving approximately 25 mph, the vehicle stalled and the esp warning indicator illuminated. The vehicle was able to restart. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.
2011 chevy cruze manual transmission 6 spd. Random occurrence of speedometer spikes digital and needle (anywhere from 20-120 mph), volume on radio will also spike with this issue. When speedometer spiking the steering wheel will also unwontedly move 1/2 - 2 inches left or right every time which could distract/startle driver leading to a possible accident. Chevy refuses to look for a problem that "isn't there". As stated by dealership without code or a tech witnessing it. Occurrence happens when rolling at slow speeds (0-7 mph) or stopped with clutch engaged or slowly being released. Happens, 10-15 times+ a month. Has startled me several times once including me letting off the clutch and stalling the vehicle from being startled. Vehicle assembled: lordstown,ohiomileage when first noticing this issue: 78.0current mileage, issue still occurring: 18,749.seen dealership :3 times about current issue.
I was driving on local highway.stopped at light.when i started to move forward again the transmission wouldn't shift past 2nd gear.the vehicle wouldn't accellerate over 30 mph. Pulled over to the nearest place. Turned off the car and turned it back on. Tried to back up, but reverse would not work. Pushed it out of the parking spot car would only move forward up to 30 mph. Nothing past 2nd gear and still no reverse.manual aspect of car was saying could not shift. Service engine lights came on. Code read tranmission module.per tech, wave plate came apart and contaminated the whole transmission, solinoids and control board resulting in need for complete trans overhaul, solinoids and control board replacement and reprogramming - $3400!gm would not help, even though known issue.
The transmission leaks so much we put new fluids in almost on the daily and there's always sensor lights on on the dashboard
The contact owns a 2011 chevrolet cruze. The contact stated that while driving 20 mph, the vehicle could not be shifted into gear, causing the transmission to fail. The contact pulled the vehicle over and the transmission control module light illuminated. The contact stated that the vehicle was towed to a local dealer to be inspected and he was informed that the transmission control module sent an erroneous signal to the instrument panel, causing the vehicle not to shift into the next gear. The dealer repaired the vehicle but the failure recurred. The manufacturer was not notified. The failure mileage was 33,000.
The contact owns a 2011 chevrolet cruze. The contact stated that while driving at various speeds, she would notice that the vehicle would hesitate or jerk forward. The vehicle was inspected by a dealer and they advised her that the tcm needed to be replaced. The vehicle was reprogrammed for the tcm yet the failure persisted and the vehicle became hesitant to acceleration attempts within moments of leaving the dealer. The vehicle was then taken back to dealer and they advised her that all of her particular year, make and model vehicle operated in that manner. The failure mileage was approximately 24.updated 07/21/11 updated 3/20/12
6 to 8 recalls...andthe transmission jerks when you take off from a stop since day one. Keep taking to dealer and they claim to not find anything. (1/17/2011-now)the brake peddle switch had to be replaced. (1/2014)the spark plugs and coil pack had to be replaced due to the spark plug being tightened to tight from the factory! engine light came on indicated the service traction control system. (3/12/2014)was driving home from work as always and the engine light came on and indicated that the ac cut off due to engine over heating. (3/21/2014)this car has been a lemon from day one. It stays in the dealer service more that we drive it...
The transmission is shifting harshly and in regular sometimes it will increase the rpms to five or six thousand rpms before it will decide to shift off to the next year this usually occurs within the first and second gear in stop-and-go traffic
When i am driving down the high way or if i am going up the hill my vehicle feels like it is going to stall so i have to pull over to the side of the road. It also was a salvage title and i had no idea when i bought it i found out it was a salvage vehicle after i took it to the dealership to fix my recall in which they claim they fixed my recall but i took it to another mechanic and they told me the recall was not fixed.the recall was a transmission control module. Also when i bought the car i took it back three times and they said since i paid cash for it there was nothing they could do i feel like this was a lemon.
The contact owns a 2011 chevrolet cruze. While the vehicle was parked, the key turned, the radio worked, and the gear shifter indicator moved up and down the scale. The check engine warning indicator also illuminated. The vehicle failed to start. The manufacturer was notified of the failure. The vehicle was diagnosed by an independent mechanic who determined that the prindel shift leveler was not reflecting the position of the gear shifter. The vehicle was not repaired. The approximate failure mileage was 70,000.
I have been having transmission problems with his vehicle since its purchase in july 2011.first incident was the day after i accepted delivery of the vehicle.dealer stated there was nothing wrong after driving with me and no record of the service was created.after changing dealers, i was told there was nothing wrong with the transmission and they could not duplicate the problem.on future visits, the transmission software was updated which helped some, but did not alleviate the problem completely.yesterday, the following warnings were displayed: service stabilitrack system service traction control systemi have opened another complaint with chevy stating the transmission has ongoing problems and i want my money refunded.this is the second complaint i have opened with them.the first complaint was "resolved" by offering full coverage maintenance for 9000 milesat this point in time, i am reluctant to drive the vehicle anywhere because i am afraid it will fail.if you need any additional information, please let me know.thank you.
When accelerating transmission will not respond for a couple of seconds then when it does respond the whole car jerks when it goes into gear. I have taken it to the dealership and was told that they could not duplicate the problem. I now have 40000 plus miles and still having the same problem.
I try to start my car and the car will struggle to start or sometimes not turn over at all and no warning lights on the dashboard pop up. I had recieved a recall notice in the mail a couple of months ago about the power train. When i read up on in it said it may make the car not restart. Now if i turn the ignition to where all the lights pop up & put the car in neutral, the car will start up easier for me. I no longer have the notice and am wondering what i should do. When i type in my vin # it say it doesnt have any open recalls, yet i recieved a notice.
Takata recall i was driving on the road and the car behind me almost ran into the back of me because my vehicle would not accelerate the car was still on but it would not move i cried i love my car please help me i pay a lot to dive it now i have to pay for a car i can not drive my kid is sick and i have no way to get to work to pay for medication or the bills it's very hard being a single mother please help thank you god bless 😢
Gm has a known manufacturing defect with the 1.4 liter engine piston rings.go to www.cruzetalk.com and see the number of piston ring failures.gm refuses to cover failure out of warranty.my has not failed but what happens when they fail in five years and the car is still useful but then isn't because of a known manufacturing defect they refuse to acknowledge out of warranty. See this post on the forum.http://www.cruzetalk.com/forum/34-gen1-1-4l-turbo/189930-11-cruze-engine-failure.html.again this not happened to me but i think gm should investigate and do a recall so people can get their money's worth out of their vehicle and not be forced to send it to a junkyard because it will cost more than what it is worth.
The contact owns a 2011 chevrolet cruze. The contact stated that the transmission failed. The vehicle was towed to a dealer for inspection where they stated that the transmission needed to be replaced. The vehicle was repaired at no cost to the contact. The manufacturer was not notified. The failure mileage was 22,001.
The contact owns a 2011 chevrolet cruze. The contact stated that the vehicle experienced an issue with the shifter not shifting and the vehicle not decelerating. In addition, the vehicle would not accelerate past 30 mph. The failure occurred without warning. The vehicle was towed to the dealer, but diagnostic testing was not performed. The manufacturer was not notified of the issue. The failure mileage was approximately 107,000. The vin was not provided.updated 01/25/17*lj
I bought my 2011 chevy cruze december 31, 2011 and have had problems with the transmission ever since.i took a trip 06.2011 6 months after i had my car and went to accelerate and had nothing total transmission gone. They had my car for over 30 days and i still have problems. The transmission is choppy and erratic. When i am stopped or nearly stopped and accelerate to go again, the transmission just revs as if it is in neutral. This is not safe - make me a prime candidate for a rear-end collision. When traveling at cruising speed of 50-60mph, it is choppy and shifting when you would not expect it to shift. When coming to a fast stop, it clunks and then lunges - so firm pressure on the brake pedal is necessary not to hit the car in front of me. I have had the car into the chevy dealership 5 times now and am told that since the chevy mechanic cannot duplicate the problems and there are no lights on there is nothing that can be done. And it is currently in the shop right now for the above problems for the 5th time.
1st the vehicle failed to shift into reverse. The torque converter had disassembled and transmission was replaced. One month later the engine began to smoke, the valve cover had melted and needed to be replaced gm charged me for this under warranty part. Then, i was making a left hand turn onto a residential street my vehicle began to smoke inside the vehicle. I shut down the car and looked under the hood oil was in the anti freeze fill tank, i called gm they sent a truck and took it to dealership. The result; gm told dealership to replace engine, called back and said don't replace try to fix it. They replaced the turbo charger, turbo cooler, and oil cooler, only to have me back 5-6 times with cooling problems, the vehicle still has cooling issues, and goes back for service every two weeks or so.the vehicle was brought back to service as there were still shifting problems. They found the torque converter disassembled and transmission had to be replaced again, and then again a few months later. The vehicle has a steering issue that has been brought to the their attention. The steering locks up periodically when traveling over 30mph, and has made me afraid i will be driving and lock up permanently. The brakes are an issue on the vehicle now and prior to recall for brake assist, it is still hard to stop the vehicle. And brakes have to be replaced every 3 months. There is definitely an electrical issue with this vehicle as the emergency flashers worked periodically then completely stopped working, as well as the running lights burning out within a month of replacement on the passenger side of the vehicle. The dealership feels its not a problem. This vehicle may shut off from electrical issues eventually. When using the air conditioner the dashboard fills with over a half inch of condensation and leaks out of the vents profusely. Valve cover had to be replaced again.
I purchased my first new car in 2011 and the first year went great then everything changed after that. The car would idle a lot higher then it started jerking when i decelerated and accelerated like it had a hard time shifting into gears. Took it to the dealer in kalamazoo and they ran a diagnostic and came back with nothing. They even kept it for 3 weeks and weren't able to recreate it then as soon as i got it acted up. Then shortly after that the car wouldn't shift gears until it reached about 3000 to 3500 rpms along with lag in acceleration when stepped on the gas pedal. This only happens periodically. This has been soo frustrating and i'm disappoint in chevy at the moment and i question on buying a new one in the future.
The contact owns a 2011 chevrolet cruze.the contact stated that the vehicle hesitated while engaging from first to second gear. The contact stated that when the air conditioning was running, the hesitation became worse. The vehicle was taken to the dealer and although the dealer was able to duplicate the failure, the contact was advised that there was not a remedy for the failure. The failure mileage was 10,000 and the current mileage was 13,000.
Transmission issues in these cars and general motors only made them for one your knowingly there was an issue and don't want to recall the issue. These transmissions are super expensive due to only being made for one year.
The contact owns a 2011 chevrolet cruze. While driving 65-70 mph, the accelerator pedal extended to the floorboard when it was depressed and the contact heard an abnormal noise coming from the engine. The check engine warning indicator illuminated. Additionally, while the vehicle was at a complete stop, the accelerator pedal was depressed, but the vehicle only accelerated to 5 mph. The dealer stated that the transmission fluid needed to be flushed. The vehicle was repaired. The contact stated that the transmission was hot and the engine warning indicator illuminated. The dealer stated that the failure was normal wear and tear. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 139,200.
Car does not accelerate right away, hesitating while trying to accelerate.problem has progressively gotten worse, now car jerks when trying to accelerate.
I bought this vehicle as a present for my father. After getting it home, (driving it home was all highway), he drove it around the block and noticed it had a lag in the vehicle speed. It almost felt as though it was a manual transmission. I drove it home that night and noticed the same feeling. It's almost as though it takes a lot of effort out ofthe car to keep driving. It downshifts before its supposed to when driving and as a results isn't getting the gas mileage its supposed too. Driving city, it was only getting 18-19mpg for me. It does much better on the highway, over 55mph, then with city driving. Took it back to the dealer, who took it to a bigger chevy dealer and they stated nothing was wrong. Got it back and its the same way. We love the car but will not drive it because we are afraid of not knowing what's wrong with it and possibly having something serious happen to it. We have 2 little ones that we need to worry about who ride in the car as well. Seems pretty unsafe to have a car downshift and lag with speed aspect when its not supposed too. Wish a recall would come out.
6/22/2013 i noticed transmission leaking oil. Before that transmission started to slip on highway and in traffic. I told dealer before that i think the transmission is bad. Did not change gears properly. Dealer updated computer but transmission still had a hard shift. Car will be taken to dealer to have checked. Right now it looks like transmission has to be replaced. Gm should recalled and replaced transmissions. Transmissions can slip on highway or in traffic and could cause an crash or brake down.also i here that other people are having problems with their cruze.
When accelerating from a stopped position the vehicle has a two (2) second delay before it engages the transmission. This is very dangerous issue when entering a busy road from a parking lot or other stopped location. A two second delay can place a driver in a life or death situation. The vehicle was taken to an authorized dealer who was unable to diagnose the problem. They did mention that it could be "turbo lag" since it needs time to build up. They also stated that all software programs were up to date. It is still dangerous turbo lag or not. According to a road test conducted by consumer guide automotive this problem was a issue for them: "several test cars exhibited issues with the automatic transmission, including delayed response and slurred shifts. Gm was aware of these problems and issued a fix that involved re-programming the transmission's software."it's obvious that this is not a software fix issue since all programs were updated on the vehicle and the problem still exists.
Many occurrences of pushing the accelerator, and the car having a delayed reaction to accelerate. This has almost caused collisions with other vehicles when coming from a stop in a parking lot onto a main road.
I have a 2011 chevy cruze ltz and i was just wondering if it was normal in the cold weather that the rpm gauge goes all the way up to 3500 rpms before shifting into the next gear?
The vehicle shut down while driving, warning, "battery savings mode" came on. Vehicle was towed, has not since started back up. Key's will not remove from the ignition. I believe it is due to faulty wiring causing the electrical system to short out, although, i am uncertain.
I was exiting interstate 80 on my way to work when the car shifted from 4th gear to 5th gear the motor started free revving. I took the car to my other job where i changed the transmission fluid with dextron vi. The transmission just kept getting worse and started slipping in other gears. Amechanic told me he thought the transmission was going bad and i needed to rebuild it or get a different transmission..i took out a loan to buy a used transmission and to n because i work 2 jobs and didn't have time or tools to do myself when the mechanic put the used transmission in the car he said it is slipping also. I'm out $1200.00 transmission has a warranty but labor money is gone plus i'm paying interest on that money now. I always changed my oil put brakes on tires whatever the car needed i did. I bought the car new and hit had a 3/36000 bumper to bumper warranty. The wheel bearing went out at 38 or 39000 miles they said i was out of warranty. I have a 5/100000 mile warranty on the transmission and i'm 3 months and 9000 miles over i cant imagine they would do anything to help with that since they didn't do anything on a $100.00 part..very disgusted with the reliability on these new cars. Is there anything that can be done about this please let me know..i drive about 22-25000 miles a year to work.. Thank you
You drive for 15 miles goes into limp mode have put 3 tecoms in the car and still does the same thing
While driving my 2011 chevrolet cruze lt when it gets t0 between 30-40 mph the rpms will go extremely high the check engine light will come on and the car will slow down as it is slowing down it will jerk into the lower gears if i don't put the car in neutral. Since i don't have a reader for the check engine light i have to pull over and disconnect my battery to get that to shut off. I have to let my car engine/transmission cool down before driving again otherwise i will only make it eighth of a mile down the road and the same thing happens. I want this problem fixed. I officially hate my car because of this problem. Makes me never want to buy a chevrolet again. I have seen may complaints of this happening to this year of car. This should be recalled and fixed free of charge.
My chevrolet dealer informed me that my 2011 chevy cruze has a leak in the transmission oil cooler lines. Is there or will there be a recall for this problem. I noticed (nhtsa campaign number:14v152000) the chevy silverado, suburban, sierra, tahoe, and yukon had a recall for transmission cooler line issues. Please let me know if/when chevrolet will reimburse for the replacement and repair for this health and safety issue(potential vehicle fire). Thank you for your attention regarding this matter.
I have been having several issues lately that are not covered under warranty with my car. Power train issues, stability issues, sensor issues. These issues have happened on and off and some have been fixed before and they keep getting worse. The car starts shaking really bad when i am driving. It does not feel safe.
I was driving my niece home. Got off the highway and felt a sudden jerk. Went to push on the gas and the car was not moving well. Pulled over to the nearest place. Turned off the car and turned it back on. Tried to back up, reverse would not work. Pushed it out of the parking spot car wouldnt move. Manual aspect of car was saying could not shift. Service engine lights came on. Code read tranmission module.
Bought a cruze in 2011 and fully serviced it all of its life, it's now 2018 with 111k miles and the tranny blew.
Tamara recall: i am a former gm employee. I purchased a 2011 chevy cruze right after having it a few months i had a issue with the transmission. I've also have had trouble with the oil getting into the coolant reservoir. Which has now happened thee times. The cost is ridiculous!!!! i just spent $1050 on that and a new water pump just to find out i'm still without a car because the transmission is right back doing the same thing again. The transmission is slipping and jerking. I feel like gm should be paying me back my money for this crap piece of car. I try hard to take care of my car but this is horrible!!!! i want my car fixed and i don't want to have to pay another dime. I loss my job because my car went out on me. I has to borrow the money to get the gasket job done again. I'm calling the dealership in the morning and if they don't do something about that transmission i am going to put general motors on blast!!!!
I purchased my new car in may of 2011, my first year i had no problems. My second year i have lost brakes took it to dealer and they replaced my brake switch. And now it is having shifting issues. It revs high when removed from park to drive when you left off the break it jerks hard throwing you back into the seat. It also loses power. If im stopped and try to pull out it does not want to go. It hesitates then it will take off quickly. The hesitation is very un safe. I have been almost hit by an on coming car due to it. Luckily it took off so no accident that time. I do not trust it. I recently lost power going up hill around a turn i was accelerating but losing speed. I completely left off the accelerator and reapplied it was a slow response but finally took off and drove. It is not shifting properly. I have an automatic. It just seems hard shifting and jerky when it does shift. This is a major issue. Someone is going to get killed from the sluggish delay these vehicles are having then gm will be sued. Mine seems to be getting worse yesterday 20 may 2013 was the first for lose of power up hill. I have not yet had my back to dealer over this issue but since it is getting worse and acting up more often i will taking it in and see what they say about it.
On december 30, 2017 my son was driving home,we live in the country. So he stopped at a stop sign and when he went to take off the car would not shift out of 1st gear. Thank goodness he wasn't far from home so was able to very slowly get here. The car had 111144 miles on it. The car had been inoperable since that day. We have replaced the valve body but that did not help. Took it to a transmission shop where we were told the transmission only had reverse and 3rd gear and that the transmission neededto be replaced.after doing some online searching i discovered many other people with the same issue on this car.
Vehicle was purchased in 2011 and has 135,000 miles on it. Body and interior is in great condition and i take care of the engine and powertrain for its scheduled maintenance. I have the documents to prove my statement. This vehicle has been nothing but a headache. I just wanted to notify you and warn any other person that may be thinking of buying a cruze to not purchase. I was hoping also that i may have a recourse under the lemon law to recover some or all of the losses invested in trying to keep the vehicle in running condition. The transmission is currently malfunctioning and the turbo was also recently malfunctioning. Currently this vehicle is in a parking lot collecting dust. The cost to repair or replace is more than the value of the vehicle. Can you advise or help with a solution? it would be sad to see honest consumers invest their hard earned cash on a product that will last them for less then a decade.
The automatic transmission shifts very hard between first and second gear, and second and third gear. This happens when the transmission is shifting up or down. The occupants in the vehicle get a whiplash effect every time the car shifts between these gears. Also the transmission takes too long to find a gear resulting in the vehicle not accelerating when the driver commands it. The car has stalled while starting driving away from a red light from a full stop, requiring the driver to restart the vehicle. This should not happen in a car with an automatic transmission. While in motion the car will shift into neutral and will not respond to the drivers push on the gas pedal. It will then slam into gear, causing a more violent whiplash effect than when it is shifting as mentioned earlier in this complaint. I have taken the car to the local dealership multiple times for these issues and they keep telling me that the transmission is operating normally. No transmission should operate this way, and no other vehicle i have ever driven operates as bad as this 2011 chevy cruze. The gm customer service people have opened multiple cases and tried to help me with this but they have not followed through well enough and i am stuck with a defective transmission in this car.
Vehicle was purchased used with 18*** miles on the odometer. Vehicle transmission shifts erratically when driving in city conditions. Problem may cause stalling of vehicle at lower highway speeds. The transmission appears to slip at slow speeds. Before shifting, vehicle regularly hits maximum (red line) rpm. Poor downshifting into lower gears causes vehicle to lunge forward at lower speeds. Most notably from park to drive. On icy roads, the hard shifting may cause the vehicle to loose traction, resulting in a crash, causing fatalities or injuries to the occupants. Vehicle was taken to dealership, technicians were unable to reproduce customer complaint. Manufacturer was not contacted. Current mileage 28***.
2011 chevy cruze after recall # 12213 for brake vacuum micro switch has been completed. The vehicle is displaying the exact same symptoms as before the recallwork was done.under cold start up conditions (car sitting overt night) the brake petal is difficult to depress so brakes do not stop car easily.this is intermittent.i have discovered if you places the car in neutral while this is happening the brakes start working correctly.sounds like a design issue to me.the dealer wants to replace the part that the recalled micro switch goes into. This will include another switch.this part (#13457666) appears to be the valve that the micro switch opens and closes as needed to provide the needed vacuum.again, this seems related to the original issue.
The transmission does not engage from a stop to move and almost caused a collision. Even on the highway the vehicle does not shift properly and hesitates and when it finally shifts it slams into gear.the mostly occurs from a stopped position and then during acceleration.the dealership said that is how it is designed and nothing is wrong.but the problem just keeps getting progressively worse.longer hesitations and harder shifting.
The contact owns a 2011 chevrolet cruz. The contact stated that while the vehicle was parked it rolled out of park independently. The vehicle was not taken to the dealer to have a diagnostic performed.the vehicle was not repaired. The manufacturer was made aware of the failure.the vin was not available. The failure and current mileage was 54,000.
When i was driving home from work i noticed the check engine light came on.then after that the transmission slipped .this was on a city street.i managed to roll it to the side of the road.after that i put it in park then drive and reverse and it wouldn't grab. So i turned it off and back on after a few minutes and it was fine for the moment but slipped on my twice after that but managed to make it home a mile away.took it to the mechanic the next day,who towed it to transmission specialist,who tells me i need another transmission put in
I was driving home on a highway during rush hour. The traffic was very slow moving - about 10 mph. After slowing to almost a complete stop, i pressed the accelerator and could not get the car over 3 mph. I was able to get off an exit and pull over. When i turned the car off and back on again, the car would not move forward at all - only in reverse. I had it towed to a mechanic, where i found out i have forward transmission failure - under 89k miles on the car and a 2011!
Car seems to stall while driving (recurrent/ constant problem for 4 months: car has < 65k miles).engine/ loss of stabilitrack lights come on and engine revs high without speed.lights on radio blink and engine/oil/ coolant leaks.despite attempts to fix problems, car continues to stall out, leaving driver stranded in roadway.engine reboots are temporary fix, but the computer seems to be taking out systems 1 by 1. Gm specialist had car for 2 weeks in january & could not solve.
The contact owns a 2011 chevrolet cruze. The contact stated the transmission was reprogrammed, but the failure was not corrected when the vehicle lost power while accelerating at any speed. The brake pedal extended to the floor when the brakes were applied. The vehicle moved backwards while the brake was depressed causing the contact to crash into a vehicle.the vehicle was taken back to the dealer who did not replace any parts and advised the contact how the vehicle was designed. The failure mileage was 150,000 and the current mileage was 752,000.
The vehicle stopped moving while cruising on the highway. The clutch and the flywheel stopped working randomly causing the vehicle to stop accelerating. Brought to two separate dealers who say we have to replace the parts. Very concerned this is a faulty part, not worn out from the driver.
Driving at 25mph and slow down to go over a speed bump around 5mph when trying to accelerate after the transmission starts to slip trying to pick a gear had transmission service fluid was black not red
Wehave a loss of engine power at any speed and two errors come up, "service stabilitrack" and "service traction control" .engine loses power and cannot maintain speed especially dangerous when trying to maintain freeway speeds.also happens at low speeds, 10 to 25 mph.therefore it can happen at any speed.can reset by removing battery cable, but will happen again within a day or two.this issue started about 6 months ago.happens all the time now and is very dangerous.went on line and found blogs where other people are also having this same issue.they are the ones that suggested we take off the battery cable to reset.we checked all the fuses as one blog said and they are all ok.called chevy dealer and they had no recall and wanted 100 dollars to look at it and then decide if it fell under warranty.purchased car at 43,000 miles, currently at 73,000 miles.the issue used to happen from time to time now it happens all the time.there should be a recall for this issue.the dealership does not think it is covered by the warrantybut will not say until we take it in to have it serviced.we might add we have a standard transmission as this may different than the automatic transmissions.trying to shift without any engine power is a process in terror on the freeway.
High rpm with little acceleration. Shifts gears slowly if at all.
The vehicle would not shift out of park nor remove the key.the wheel was locked as well as the shift lever.the car would turn on however would not move.there was no lights in the vehicle.
Severe drive train decoupling, and hook up delay, when attempting to accelerate into traffic and subsequent attempts to change lanes in traffic. Close calls numerous!!!!accidents and deaths inevitable!!!!!!! further assessment has shown the only way to resolve the issue is to shift transmission to manual mode and keeping engine speed above 2500rpm. Thereby reducing turbo lag and disabling major computer control over transmission shift function.this type of engineering is unacceptable in any modern production automobile and should be immediately addressed by the manufacturer.or class action lawsuits should be brought forth by the owners of these vehicles.is this the real reason this vehicle boasts so many airbags???
The contact owns a 2011 chevrolet cruze. While attempting to make a 3-point turn, the vehicle was shifted into reverse, but failed to engage. The contact stated that after four attempts, the vehicle was able to shift into reverse, but the vehicle failed to accelerate and the check engine warning indicator illuminated. Also, a whistling sound was heard coming from the engine compartment. After the vehicle was coasted to the side of the roadway, turned off, and restarted, the vehicle operated correctly. The vehicle was taken to an independent mechanic who advised the contact to take the vehicle to a chevrolet dealer for diagnostic testing and repairs. The manufacturer was notified of the failure and informed the contact that they would tow the vehicle to winter chevrolet (3750 century ct., pittsburg, ca 94565). The dealer diagnosed that the transmission failed and needed replacement. The vehicle was not repaired. The approximate failure mileage was 41,000.
1. Each time i get an oil change, the car smells like it's burning oil and it's really strong. 2. Had to replace the gas cap as it became stripped causing engine light to come on. Replaced with correct cap, light went out. Filled call with fuel, light came back on, now showing codes.
While driving the vehicle the engine light came on. The car only has 60,000.00 on it but we took it in because the engine would just randomly stop and the car would stall. The vehicle when brought into the dealership, had been inspected and the car was missing parts. The intake manifold non return valve was missing. There was a vacuum leak at the pcv orifice external port. Water pump was leaking from bolt holes and cover plate. Coolant leak was found even though a few months prior to the leak, chevy "fixed" the recalled item. I believe that the vehicle has many faulty parts and this is the second time i have written a complaint about this company using faulty parts in there manufacturing process.
My car just went out. No warning no nothing.the dashboard wend haywire and was unable to read anything at all (speed, rpm, fuel or temp).the ignition downshifted on its own almost causing an accident while i was on the highway.once safely off of the highway i tried to park the car in a proper parking space so that i could inspect the issue and it wouldn't reverse and shortly after would no longer go forward.
The contact owns a 2011 chevrolet cruze. The contact stated the vehicle would intermittently hesitate before jerking into gear when accelerating from a stop light. The vehicle was taken to an authorized dealer who was unable to diagnose the failure. The vehicle was not repaired. The failure mileage was 3,000 and the current mileage was 6,000.
The contact owns a 2011 chevrolet cruze.while attempting to accelerate, the contact stated that the vehicle suddenly stalled without warning.she was able to restart the vehicle and continue driving normally. The vehicle was towed to the dealer where it was inspected and diagnosed with a faulty fuel injector. The manufacturer was aware of the failure.no repairs were performed.the current and failure mileages were 12,528.updated 09/21/11 the consumer stated there is a hesitation from the vehicle, when trying to pull out in traffic. The consumer noticed the vehicle would stall when the ac was on high. Updated 10/07/11
The car's transmission stalls and hesitates since the 1st day i got the car. I found out today that my car has four recalls! and i have not been notified in any way by chevy of them one of which is the streeing wheel can come off while driving. While driving today 09/28/2011 the car came to a random and complete stop in the middle of the road and would not move forward at all.
I have a 2011 chevy cruze it has a shifting problem. I was driving it home one day and the transmission would not shift and the car basically stopped suddenly. This almost caused an accident because the car behind me almost rear ended me because of the sudden stop. I took the car to the dealer and the replaced the transmission components and it still has the same problem. They are not sure what is causing this problem. The car also would not accelerate when tring to pass someone. These are some serious issues with the car and no one seems to know how to fix them.
My new 2011 chevy cruze has a major hesitation when trying to accelerate the car. This problem occurs consistently all the time from day 1. Brought the car in for service for this problem to the chevy dealer where i purchased the car from and they said there is nothing they can do to correct this hesitation problem. They said they have had a lot of complaints about this hesitation problem. This is dangerous when you need the speed to pass on the highway and you don't have it when the accelerator is pushed. I was told at the chevy dealer that this car has six gears with a 4 cylinder engine it needs a 6 cylinder engine to change these six gears properly. Why would gm chevrolet design a car like this with this problem???????
The six speed automatic transmission bogs down while changing gears. It also shifts very roughly. The gas mileage is well below standard; i believe due to the transmission problems. I have had it to the dealer two times in the first 7000 miles, but they claim there is nothing wrong. Help!
The contact owns a 2011 chevrolet cruze. The contact stated that the vehicle hesitated to accelerate while driving at various speeds. The vehicle was taken to an authorized dealer on two occasions, but they were unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 10,000. The vin was unavailable.
Have had the car less than 1 year and had 50 miles on the car when i bought it 8/2011.on 6/19/2012 traveling on the highway at 65 miles an hour my 2011 chevy cruze (14,500 miles) suddenly began slowing and the engine was revving high.i pulled over and a light on the dash appeared indicating "emissions problems" according to the manual.it is an automatic transmission but the car didn't want to shift any higher than 3rd gear and would go no faster than 30-35 miles an hour without revving in the danger zone.car was towed to dealer.the transmission control module failed.$1300 for the part plus labor costs and not covered by warranty.worried it may occur again because i am finding similar stories posted online.
My 2011 chevy cruze has an erratic shifting transmission. At times it is confused and hunts for gears. At other times, it has banged into gear. Most of my driving is in stop and go traffic and not highway driving. The scariest part is the lack of acceleration at times when stepping on the gas. Several months ago, while exiting a shopping center, i almost got hit by a bus i was a little into the road and had time to go before the bus got to me, but when i stepped on the gas, nothing happened! luckily, the bus had room to go around me! i have complained to the dealer many times about this situation, but am told there is no new update or transmission reflash from gm. So, i thought it was time to step things up because i did a lot of research on the internet concerning this very transmission issue and lack of acceleration for the 2011 cruze and it seems to be a common complaint of most 2011 cruze owners unless they have had something called a trifecta tune done to their cars, at their own expense. They claim this procedure "cures" the shifting problem. First off, my car is a lease, so i cannot modify my car in any way. Secondly, why should i pay hundreds to fix something that is gm's problem. About six months ago, i contacted gm customer service. From about july, 2012 to nov. I have been hooked up with three different people who were with the early response team in the business resource center. There were a ton of phone calls from them, but it was all talk and no action except for a new tcm that was installed in aug. At 10,196 miles. That did nothing to improve the transmission shifting. I then contacted gm corporate on nov. 7th to explain my problem. From then until today, jan.21, 2013 i dealt with a gentlemen. Finally, on jan. 15, an engineer was sent to my dealer. Conclusion- like everyone else with this problem- "operating as designed"! i feel this is a safety issue
The contact owns a 2011 chevrolet cruze. The contact stated that the vehicle hesitated to accelerate from stops. The contact also stated that there would be a slight delay before the vehicle jerked into gear. The dealer stated the were no gas or oil leaks. The dealer stated that the vehicle needed to be driven more to operate properly. The contact also stated he smelled a burning odor when the vehicle was stopped and shut off. The contact had not seen any smoke, but the smell came from underneath the vehicle. The failure mileage was unknown and the current mileage was 6,000.updated 07/13/12*lj
The contact owns a 2011 chevrolet cruze. The contact stated she reported problems with the handling of the vehicle within the first three months. Problems reported included: shifting issues in which the vehicle appeared to slip out of gear, the vehicle intermittently lunged foward when her foot was on the brake, when in park and once while driving. She also reported incidences of unusually long periods of hesitation when stepping on the accelerator pedal. The service stabliizer, serivce power steering, traction control andengine lights illuminated periodically as well as the instrument panel going blank while driving. Updated 01/04/12
I have a 2011 chevy cruze. I just purchased in nov 2010. One month after i had the car i had to take it into the dealer due to steering noise when wheel was turned left/right. They had to lubricate some parts by the wheels. Starting in feb 2011 i notice the car started to lurch forward when you took you foot of the brake. It bogs when you take off, you will go then the car bogs and then it goes again. When its going into gears (i have an automatic 6 speed) its rough and the car jerks whenever youaccelerate or when your slowing down. When you try to pass anyone the car bogs and then goes(not good at all). You can apply more pressure on the petal to reach your needed speed the car will bog then go. It has been in the shop twice this march. The first time they said they reprogrammed the tcm but i still had the same problem. The second time they kept it for two days and the service manager drove it then he drove another cruze on the lot and i was told this is the way the car drives and i will get used to it. This is a very dangerous thing to get used too. It is an unsafe car and im stuck with it for 5 more yrs. Totally uncalled for. I have read other customer complaints about this on the consumer guide automotive and it states that gm is aware of this problem but they only state to reprogram the tcm which does nothing! the service mechanics cant do anything because they state there's nothing to do. These cruzes are an accident waiting to happen and the problem needs to be fixed. I am terrified of driving this new car due to these problems. But im told there's nothing they can do because there is no problem that's how it drives. Gm needs to correct this problem before someone gets hurt or killed in this car. I do alot of city driving and this is not good for this to happen. It should besmooth take off and stopping and it isn't. I have never had a car that drives like this. I cant take it back in because im told there's nothing that can be done .. Please look into.....
The contact owns a 2011 chevrolet cruze. The contact stated while the vehicle was being inspected, a mechanic noticed a leak in the transmission. The vehicle was taken to the dealer who diagnosed that the transmission cooler line failed. The manufacturer was not notified of the failure. The failure mileage was 40,000. The current mileage was 44,000.updated 08/11/2014*ljthe consumer stated the vehicle was repaired. Updated 08/13/2014
The contact owns a 2011 chevrolet cruze. The contact stated that while driving approximately 65 mph, the transmission failed to shift and there was an illumination of the engine warning indicator. The vehicle was towed to an authorized dealer for diagnosis, where the technician replaced the faulty transmission. In addition, the driver's side rear view mirror would emit a loud whistling noise whenever the vehicle was in motion. The dealer was in the process of replacing the mirror. There was also a large hole in the air conditioner compressor, which required replacement. The contact also stated that the exterior body paint was peeling near the front passenger side headlight. The manufacturer was not made aware of the failures. The approximate failure mileage was 64.
I would like to file a complaint on a 2011 chevy cruze for the reason that the transmission has an issue that may lead to an accident the transmission comes out of gear while driving and sits in neutral then pops back into drive this is very unsafe i have contacted gm on the issue as well as my local dealership and have had no positive fix to the issue i feel that this may cause an accident and needs to be looked into.
I was pulling out of the drive through window at mcdonalds and my purse hit the clutch. My car changed gears with just at a slight touch. It has done this before several times since i have owned it. Also my back tires never stay inflated. Every three days i am usually putting air in the tires.
I am very disappointed with my new 2011 chevy cruze eco (1.4l 6 speed manual transmission) the car looses power especially when try to accelerate up hills,total loss of power and lack of response. This keeps happening out on the freeway.i have my foot pressed all the way down on accelerator, but no response from the car.car has slowed down to 30 mph going up the hills on freeway putting me in an unsafe position.it happens on level services too,try to get the car going when at a stop light is hard too,i give the car gas and get very slow response,when it does respond the car is very jerky going thru the gears,afraid this may cause an accident for failure to move out and with the traffic.it happens with all the gears ! i have problems too with the car over- accelerating going now hills.all the above continue to happen despite following the owners manual for operating the vehicle. I feel strongly that this is a unsafe vehicle.i bought the car with a 4 cyl turbo with hopes i would have a little extra power,i haven't seen it yet.
I bought a brand new 2011 chevy cruze ls.after about two weeks of driving the vehicle i notice that when driving it in manual and coming to a stop the car would violently shift into first gear.i took the car back to the dealership and they contacted gm.they also test drove every chevy cruze ls model and non-turbo engine cruze they had in stock and found the same problem.they contacted gm again and gm informed them that they were aware of the problem with the ls an non-turbo engine models and that they do not have a solution of fix to the problem.i then contacted gm and asked them about their 30 day guarantee on their vehicles.they then informed me that they do have that policy but unfortunately would not honor it because of my case.when i asked them what they planned to do about the problem they informed me that they will continue to sell the vehicle and recall them later when they are able to find a solution of fix to the problem.the car now has 1000 miles on it and i am afraid to drive the car with my family in it for fear that something will happen while i am driving.i think it is ridiculous that gm is aware of the problem and will not recall that affected models.i also find it very disheartening that gm does not honor their customers like they are always advertising they do.
The contact owns a 2011 chevrolet cruze.the contact stated that the shifter was very difficult to maneuver and that the shift cable was faulty. The contact was unable to shift into first or second gear. While downshifting at 25 mph, the shifter would become stuck and cause the vehicle to coast while in traffic.the contact took the vehicle to a dealer but the dealer was unable to locate a failure within the shifter. The contact called the manufacturer regarding the failure and was advised to take the vehicle back to the dealer. The dealer then adjusted the shifter cable, which remedied the failure.the failure mileage was 200.
Cruze control fails to remain set and turns off on it's own resulting in reduction of speed when traveling. Rear seat belt buckles become non-functional and won't fasten, posing a safety hazard and making the rear seats unusable for passengers.
Tl-the contact owns a 2011 chevrolet cruz. The contact stated that the passenger side rear seat belt buckle housing fractured. The vehicle was taken to the dealer where the mechanic diagnosed that the vehicle was out of warranty, and it could not be repaired. The vehicle was not repaired. The manufacturer was not notified of the failure.the approximate failure was 34,000.rk
The contact owns a 2011 chevrolet cruze. While driving approximately 20 mph and depressing the brake pedal approaching a stop sign, the vehicle failed to stop. As a result, the contact crashed into another vehicle that was traveling eastbound. The vehicle was launched over the median westbound lane and landed in a ditch. The seat belt failed to retract and caused the contact to sustain head injuries and bruises. Medical attention was not required. A police report was filed. The vehicle was pushed to the contact's residence. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.
When installing a child booster seat in the rear seat of our 2011 chevy cruze the booster seat completely covers the safety belt latch making it impossible to latch the belt.this applies to both the right and left sides of the car.when i contacted the dealer they stated that this was a known problem with no alternative to correct the issue.the only way to latch the safety belt is to fasten it into the incorrect latch.this in my opinion creates a major safety issue.
I just noticed that almost all of the 2011 chevrolet vehicles and some dodge( those are the ones that i have seen so far) has the same type of seat belts and for me they look kind of weak/ unsafe compare to the ones that i have seen in the past. I'm a child passenger technician and when i was installing some car seats in some chevy's vehicles i noticed that two of theseat belts almost got perforated by the car seatplastic shell, i noticed that they're notas heavy duty as the ones that i have in my 2000 chevy van.i'm kind of concerned about this.probably is not that bad but i think it will be good to check this out as well as the buckle, because in one 2011 cruise wasn't working.thank you for your great job!
Takata recall - my car was involved in an accident, in motion, on a city street.my air bag did not deploy.my seat belt did not hold me.i took a hit to the head, having to have stiches, along with both eyes turning black/blue.
The drivers side heated seat stopped working at about 20,000 miles! was told it would be $800.00 to repair! i have m.s. And that was the main reason i bought a car with heated seats!
2011 chevy cruze seat adjust control on driver's side will cause severe pinching/crushing of fingers on left hand if you lower the seat to its lowest position using the electronic control on the lower left side of the seat without keeping all fingers above the control.it is a fairly natural grip to rest the thumb on the top of the control and lightly grasp the bottom of the plastic seat skirt to push the control switch down.this grip will cause the fingers to be pinned between the seat skirt and the seat base.
Seat moves and clanks when going over a bump or railroad tracks. Can feel seat moving.
Drivers seat loose. It rocks when turning hard into a corner.
Drivers side heated seat shuts off after about a minute.
I took my car to the kaspar dealer and sandusky, oh and was told the passenger airbag sensor was bad and the repair costs would be 800.00.this is odd because at least 95% of the time no one sits in that seat. This car is not our family car.it is strictly for me to use for work.this seems to me more likely to be a defect than something i should be at fault for.
The heated seat on the driver side shorted out and burned the back of the seat
Front passenger air bag "off light" comes on intermittently on my 2011 cruze when an adult is sitting in the front passenger seat -- indicating the air bag system is off.i've taken it to my gm dealership twice and both times they say that everything checks out ok and there is nothing they can do.the car air bags have never been deployed.there is a flaw with this safety system and gm should step forward and come up with a fix.
The contact owns a 2011 chevrolet cruze. The contact stated that while driving approximately 60 mph and depressing the brakes, the vehicle surged as the brakes became unresponsive. The vehicle was taken to the dealer for diagnosis where the technician stated that the vacuum sensor would have to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 56,000.
The contact owns a 2011 chevrolet cruze. Shortly after starting the engine and depressing the brake pedal, the brakes malfunctioned. The pedal felt soft and would not activate to stop the vehicle. The vehicle was taken to the dealer where it was diagnosed that the electronic vacuum pump was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer stated that the vin was not included in nhtsa campaign number: 13v36000 (service brakes). The contact stated that the vehicle experienced the same failure listed in the recall. The failure mileage was 61,400.
The 2011 chevy cruze eco has been having a couple issues from there being a small oil leak coming from the engine it drips more after driving and also another little leak toward the back of the car then also my stablitrak and traction control issues kept me from getting out of an accident because my wheels didn't move the way i planned too, the radiator fan also has been working harder then usually it non stop is blowing very hard to keep the car cool. Last under the car the bottom trays have some oil building up and building up
I have two 2011 chevrolet cruzes that i purchased new in 2011.both cars began to have a soft brake pedal at about 7000 miles which makes stopping difficult.most notable at low speeds especially in reverse and trying to stop the vehicle.this occurred with one cruze about a year ago and took three trips to the dealer to repair. It just started occurring in the second cruze (about 7300 miles on this vehicle) this week.the fact you can not stop the car appropriately significantly increases the risk for an accident or injury.the fact this has now happened in both my cruzes seems to indicate a significant mechanical issue and not just a one time malfunction.
I was driving in a 25 mph speed limit zone and when coming to a stop sign i was unable to apply the brakes as they would not go down and rode completely through an intersection. Thankfully i was able to get the vehicle to a stop after and apply the brakes with no accident or injury.
The contact owns a 2011 chevrolet cruze. The contact stated that while her son was driving approximately 45 mph, attempting to slow down the brakes began to lock. There was smoke coming from the dashboard of the vehicle. The driver pulled over and was able to stop the vehicle by applying excessive pressure to the brake pedal. The driver and the passenger of the vehicle were able to get out of the vehicle by kicking the doors to force them to open. Once the passenger was able to get out of the vehicle the passenger side of the vehicle was engulfed in flames. The fire department was called and extinguished the fire. A fire department report was filed. The vehicle was towed and deemed totaled. There were no injuries and no medical attention was needed. The contact spoke with fort dodge ford toyota lincoln (2723 5th ave s, fort dodge, ia 50501 phone: (515) 576-7505) who informed the contact of a recall for the brakes and low oil leaking causing a fire. The vehicle's vin was included in nhtsa campaign number: 13v36000 (service brakes, hydraulics) however, the vehicle was never repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 188,000.
The contact owns a 2011 chevrolet cruze. While driving 15 mph, the brake pedal traveled to the floorboard when depressed and the vehicle would not stop. The contact was able to stop the vehicle after continually depressing the brake pedal. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The vin was not provided. The failure mileage was 73,000.
The contact owns a 2011 chevrolet cruze. The contact stated that while going down a hill at approximately 70 mph, the brakes failed to respond making it very difficult to stop the vehicle. The contact discovered that the front brake rotors had overheated and were a burning red color. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. Failure mileage was 12,000.
The recall (gm recall # 12213) was performed on april 30, 2014. Since this date, the brakes come on no matter what speed you're going. All of the brake lights come on, even when foot is on the accelerator and the car will slowly start to slow down. It also causes the cruise control to disengage and the car to slow down.safety notice #14417 coolant levels lowi have taken my cruze in to the dealership on the following dates: 8/14/2013, 4/30/2014, 5/6/2014, and 11/7/2014. Each time i was told the car was fine. I am adding a half a gallon of anti-freeze every 2-3 weeks. The service report from 4/30/2014 says they found a faulty pump leaking out coolant and it was replaced. Then why is coolant still leaking?last, but certainly not least, check engine light, code po240. The dealership keeps telling me it is the catalytic converter and it is not. There is no loss of power and no rotting egg smell. So instead of changing parts under warranty that come up with the code, they checked 2 items for the 4 time each (which have been fixed) and they checked the parts i changed myself but they never changed the o2 sensors which are the probable issue. They reset the code to see if the light came back on. It did. When i returned 6 days later, my warranty mileage was past by 677 miles and instead of calling it a continuation from the previous visit where the problem was diagnosed, they started a new work order and immediately wanted to change the catalytic converter. I had on-star at the time. Diagnostics of march 2014 showed no issues. After the work done in april 2014, the diagnostic came back with an issue with the exhaust system (code po240). I have heard what people have said about this dealership but i rarely listen to gossip. Apparently, it's all true. They just want to fix the expensive parts and will make them break down so you bring it back.
Brake peddle becomes very hard in forward or reverse and will stop the car.
I was leaving my driveway when i tried to stop at the end. The brake pedal fell to the floor and the car kept rolling. I am so thankful that i was not on the interstate or having to make a sudden stop. I had it towed by aaa to the dealership. I was told by the dealership that my brake booster was bad and that there is a bulletin out about hard braking. They ordered the part as they do not keep it in stock.they are supplying me with a rental while i wait for the car to be fixed. I will keep you updated as to if them replacing the brake booster fixes the issue.
When in reverse the brakes were pushed to the floor but the car continued to roll backwards. It was put into drive and back into reverse and they worked properly. Vehicle was taken to dealership but issue could not be recreated. Problem continues randomly, mostly when the car has been used, parked, and then used again (coming home from work). On 6-22-12 the car was backed out of the driveway and put into drive, while my husband pulled up to our mailbox the brake was pushed down to the floor and the car continued to roll.
When on a cold start , and backing low speed ...the brakes go to floor and barely stop vehicle...was told by gm that the brakes are going through check, and it is normal for brakes to go to floor and not stop vehicle.
The contact owns a 2011 chevrolet cruze. The contact stated that while the driver was driving at 35 mph, the brake pedal was depressed and failed to release to the normal position. The vehicle was taken to a dealer where it was diagnosed that the master cylinder push rod needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 21,000.
The contact owns a 2011 chevrolet cruze. While driving approximately 20 mph and depressing the brake pedal approaching a stop sign, the vehicle failed to stop. As a result, the contact crashed into another vehicle that was traveling eastbound. The vehicle was launched over the median westbound lane and landed in a ditch. The seat belt failed to retract and caused the contact to sustain head injuries and bruises. Medical attention was not required. A police report was filed. The vehicle was pushed to the contact's residence. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.
When at a stop and when i go to take off car rolls backward. This car has a automatic trans, but act like a stick trans, i bought this car new off lot. And first brakes keep locking up like something is in it. But if i roll backward it disengages. I've taken it to the dealer a couple of times due to this issue and they also heard it but never could find anything. I really like this car but it falling apart from day one.. I keep it serviced like i am suppose to.
Traveling behind passenger car; car in front applied brakes.i applied my brakes but car did not stop.struck back of vehicle.
The contact owns a 2011 chevrolet cruze. The contact stated that the brakes failed intermittently and a leak was noticed underneath the vehicle. The vehicle was repaired according to nhtsa campaign number: 13v360000 (service brakes, hydraulic). The dealer replaced the vacuum leak, cam shaft cover, and valve cover, but the failure recurred. The service brakes warning indicator illuminated and the vehicle was taken back to the dealer. The mechanic stated that the valve cover and pcv hose needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 55,000.
The contact owns a 2011 chevrolet cruze. The contact stated that while driving 5 mph, the brakes failed to operate. The vehicle was taken to the dealer but was unable to duplicate the problem. The vehicle was not repaired. The approximate failure mileage was 19,000. The vin was not available.
The check engine light came on in the vehicle. I took it to the dealership where it was purchased to get it inspected and have the code read. They said that the code was due to the brake pedal position sensor and it needed to be repaired for approximately $500. The vehicle was just barely out of warranty when this problem occurred. Many times, with the engine running and in the idle state with the brake down, the engine will lurch forward as if it had a jolt of energy. This happens intermittently and on different elevations and locations while the car is stopped. It worries me that the car will lurch forward while stopped and hit the car in front of me, which is why it is a safety concern. I feel as thought the manufacturer should be responsible for the costs to repair this brake sensor and it should be considered a recall on the vehicle. I have read of many other customers with the same issue on the vehicle model and year.
I was very slowly backing out of my parking space at work and the vehicle would not stop when the brakes were applied.this happened to me 4 times within a 7 month period, 3 times were in the winter when i would be backing out of a driveway but i had assumed it was due to the slick road conditions that we had but i was apparently wrong.i am scheduled to have my vehicle looked at on 5/31 and i am hoping that they repair it at no cost because i feel it is a defect.i don't feel that it is my brake pads that could be bad because any other time the car will stop on a dime, there is no braking noises or abnormal feeling in the brakes at any other time.thinking back it only seems to happen when i don't let my car sit and idle for a few minutes before i start going.
Three weeks ago, i started hearing a noise from the back left tire. Two days ago the esp and traction light went on as well as the brake fluid light. Everything just started hitting at the same time.i think the car is rigged to have everything go bad once the warranty period is up.would like to know if this is covered since so many people are having problems with it.i can't afford to fix it but this is my only means of transportation.
The vehicle has no open recalls, and the recall addressing the brake pressure, (micro switch problem) has been completed.on occasions including this morning, when the vehicle sits overnight, there seems to be a loss of brake pressure, that is you can press the brake pedal all the way down with significant pressure, and the vehicle barely stops.i first noticed it backing out of the driveway, and coming to the first stop sign at the end of our side street. Once the vehicle has been running for a short period of time, and after at least one attempted stop, the pressure goes to normal. Now that i am aware of the potential of this happening, i noticed even with the car is stationary before backing out, the brake pressure is low.researching the problem it seems like i am not the only one having this experience.
2011 chevy cruze after recall # 12213 for brake vacuum micro switch has been completed. The vehicle is displaying the exact same symptoms as before the recallwork was done.under cold start up conditions (car sitting overt night) the brake petal is difficult to depress so brakes do not stop car easily.this is intermittent.i have discovered if you places the car in neutral while this is happening the brakes start working correctly.sounds like a design issue to me.the dealer wants to replace the part that the recalled micro switch goes into. This will include another switch.this part (#13457666) appears to be the valve that the micro switch opens and closes as needed to provide the needed vacuum.again, this seems related to the original issue.
Manual transmission, neutral gear and emergency brake always used when parking the car. Noticed that when removing the e-brake on a hill, the car rolls slightly backwards and it seemed as if the e-brake engaged even after it being removed. There was also friction when using the brakes, almost like the brake pads were getting low, however they had just been replaced. Took the car into the mechanic and was told the e-brake cable running from the emergency brake to the back tires is malfunctioning to where it fails to retract fully when the emergency brake is disengaged. I have been told that this part is on a 4 week back order through gm because it is a reoccurring problem, and it is not a safety issue according to gm. However, having the emergency brake partially engaged is definitely a major safety issue, since it conflicts with normal braking when driving, causing friction in the brakes. Not safe to drive on, and can't even be fixed since it is on back order due to a fault part! mechanic says hes surprised my brakes were not smoking.i drive long distances between states frequently, and is completely unsafe to drive, and cannot fix the part until the back order is caught up through gm.
No brakes going forward or backwards but only for a few seconds, always have full pedal and the harder you push/force they slowly bring vehicle to stop. My wife and i have almost hit pedestrian's and vehicles.
I bought the 2011 chevrolet cruz in 2014, i used the car primarily for work so throughout the first few years i didn't notice anything strange as it remained parked most the time. When i did start driving it as a primary vehicle the first issue i had was the clutch and gear system seemed to be touchy when the car was in park, resorting to me using the emergency brake every time i would park it. At the time it didn't seem to be a big issue as it became a habit. In 2016 shortly after this my oil consumption and turbo failed, and the vehicles exhaust started blowing blue smoke and the car lost all power. As this was a new car i took it to a mechanic and had vehicles turbo replaced. Just over a year later in 2018 the vehicle is exhibiting the exact same effects such as removing and replacing the eco,1.4lengine, turbocharger, evacuate and replace air conditioning system, and transfer of the fuel and electrical assemblies and engine mounts. I'm almost certain this car is defective and needs to be recalled.
The contact owns a 2011 chevrolet cruze. While reversing at 5 mph, the brake pedal required extra force to depress. The failure occurred intermittently without warning. In addition, while driving 8 mph pulling into the driveway, the brake pedal failed to depress. The contact mentioned that the brake pedal became stiff as if it were manual. The vehicle was not included in nhtsa campaign number: 13v360000 (service brakes). The dealer (classic chevrolet, 500 lincoln ave, pittsburgh, pa, 15202, 412-451-8962) and manufacturer stated that the vin was not included in the recall. The manufacturer advised the contact to take the vehicle to the dealer to be diagnosed. No further assistance was offered. The failure mileage was approximately 24,000. ..updated 08/22/17
I leased a 2011 chevy cruze and had it less than 1 month. Deer were in the rd, so i slowed down, then brakes locked, i went over an embankment into a lightpole. Total loss, transported via ems to mmmhc hospital, unconscious for half hour my memory is now horrible, i have bad headaches, my back is horrible and im without a vehicle. I wasnt driving above speed limit. No collision warning and i've been to er and my dr many times
The contact owns a 2011 chevrolet cruze. When the vehicle was initially started, the power booster for the brakes failed to operate. The power booster began to work after approximately one minute. Quirk chevrolet manchester (1250 s willow st, manchester, nh 03103, (603) 263-4530) stated that there were no recalls on the vehicle. The manufacturer assigned a case and advised the contact to file a complaint with nhtsa. The failure mileage was 144,600.
The contact owns a 2011 chevrolet cruze. The contact stated that while driving at an undisclosed speed, the brake pedal was firm and difficult to depress. The vehicle was taken to the dealer and diagnosed as brake pump failure. The vehicle was not repaired and remained at the dealer, awaiting the brake pump part for replacement. The manufacturer was made aware of the failure and informed the contact that the vehicle was over the 100,000 miles warranty and that the recall for the brake pump had expired in 2018. The failure mileage was approximately 110,000.
I had noticed that my brakes were soft when stopping prior to this incident but had no success in determining the cause.two times now, i was backing out of a parking spot and the car would not stop for at least 3-5 seconds after i applied complete pressure to the brakes.fortunately, i had plenty of room behind me and there was no oncoming traffic either time.the brakes are still soft on stopping while in drive.
This has happened on several occasions. First of all just to make you aware, this has only happened on a cold start for the vehicle. I am at an incline, it may even be a slight incline, i go to put my car in reverse, and i lose my breaks. This specific incident that i am reporting almost caused an accident. I was leaving a mall parking lot, and i went to stop at a light, and my car would not stop no matter how hard i pushed on the breaks. Almost causing me to hit the car in front of me. Upon that happening i made a call to the dealership in which i purchased the vehicle, and took the car in the same day. They kept my car for seven days, and told me there was nothing wrong with it.
The contact owns a 2011 chevrolet cruze. While driving 30 mph, when the contact released the accelerator pedal, the vehicle stopped abruptly. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic, but the failure could not be duplicated. The vehicle was taken to david stanley chevrolet (located at 614 w interstate 240 service rd, oklahoma city, ok 73139, (405) 632-3600), but was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 43,163.
The contact owns a 2011 chevrolet cruze. While operating the vehicle, the power assist brakes intermittently malfunctioned and caused an increase in stopping distance. A recall notice for nhtsa campaign number: 13v360000 (service brakes) was received in october of 2014 and the vehicle was repaired in april of 2015, but the failure continued to occur intermittently. The vehicle was taken to the dealer, but the failure could not be duplicated. The manufacturer was not notified. The failure mileage was 60,000.
The contact owns a 2011 chevrolet cruze. The contact stated that while exiting a parking lot and attempting to engage the brakes, the brake pedal became hard and resistant.the vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 70,000.
The contact owns a 2011 chevrolet cruze.the contact stated that while reversing, the brakes failed. The contact also stated that the brake pedal was depressed and the brakes failed to respond. The failure occurred intermittently. The vehicle was not diagnosed or repaired. The contact stated that the vin was not included in nhtsa campaign id number: 13v60000 (service brakes, hydraulic). The manufacturer was not notified of the failure.the approximate failure mileage was 60,000.
The brakes completely failed on my car completely in the summer of 2012 when the car was about a year old. It was repaired and given back to me by the dealership. The brakes failed again after i left the dealership (which again put me in heavy traffic with no working brakes). The vacuum pump was replaced on the car at this time. The dealership told me at that time that they had not seen that issue but had another 2011 cruze come in after mine with the exact same issue. The dealership had my car for about 20+ days because the parts needed were on back order.gm issued a recall notice for this part (vacuum pump) on august 13, 2013 but the letter stated that they did not have the parts at that time to fulfill the recall and would notify customers when they had the parts to complete the recall. On january 10, 2014 my brakes failed again for the third time, while i was in traffic. I had the car towed back to the same dealership. The vehicle has 41,000 miles on it at this time and has had three brake issues in which i had no working brakes.i contacted gm's customer care on january 13, 2014 and their employees expressed minimal concern about their unsafe product and the risk to me or the public.
The contact owns a 2011 chevrolet cruze. While driving 40 mph and coming to a stop or when the vehicle was in reverse and depressing the brake pedal, the brakes failed to stop the vehicle. The vehicle was taken to a dealer where the brakes were replaced; however, the failure recurred three times. In addition, the vehicle was taken to an independent mechanic where it was diagnosed that the brake vacuum and pump failed. The vehicle was not repaired. The vin was not included in nhtsa campaign number: 13v360000 (service brakes, hydraulic). The manufacturer was not notified of the failure. The approximate failure mileage was 37,000.
1.4 liter 2011 cruze heater blowing cool air. Gm inspection done on 10/17/13 and they said everything was good. They told me not to worry about the intermittent check engine light that keeps coming on. This happened within two weeks. We added a almost a quart of coolant following the directions in the owners manual. Now a month later it is a quart low again blowing cool air from the heater and a strong sweet smell permeates the car. The car also fails to properly brake at times and gain speed at times. It has stalled while idling at stoplights. There is a oily residue on the plastic shield located near the oil pan.
Tamara recalltransmission,valve cover,brake sensor, throttle sensor , this car has gave me problems after problems , every month it's literallg something new i have about 20 pages of receipts
On april 30 2014,around 11:00 amthe carwas taken for service to a chevrolet dealerfor a wheel alignment,steering and suspension system inspection and air pressure condition check, the chevy cruze was at the service dealer for aprox four hours, we then came home, around 5:30 we went to a shopping center to buy something and on the way back home, aprox six blocks from our home we stop on a stop sign on a curb/angle street divider by a small curb with trees, we then try to proceed and bare right but the car made some kind of a noise and went left going over small curb and hitting a tree, we where goingaprox 15 to 20 mphat the time of impactthe police came and made a report, no summons where issue because the police officer look at the scene and comment that it looks like the car loss power/ control of the steering ,brakes and could not be control.the car was a total loss since it was damages in front/engine/air bags/etc.we know for facts that this 2011 chevrolet cruze have many recalls including steering shaft separations/brakes/steering problems.etc.
While driving 2011 chevrolet cruze the service lights for abs and stabilitrak begin intermittently illuminating at the same time, remaining on for random periods of time.
The contact owns a 2011 chevrolet cruze. The contact stated that he attempted to decelerate but the braking power was reduced. The vehicle was taken to the dealer where the failure was not diagnosed. The contact was also informed that the vehicle was not included in the manufacturer's recall. The vehicle was not repaired. The manufacturer was contacted about the failure. Updated 10-17-13
The contact owns a 2011 chevrolet cruze. While driving 25 mph, the brake pedal was depressed, but the vehicle accelerated independently. As a result, the contact crashed into a fence. The air bags failed to deploy. A police report was not filed and there were no injuries. The vehicle was towed to an independent mechanic after the crash. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000.
The contact owns a 2011 chevrolet cruise.the contact stated that while driving 25 mph, the brake pedal became hard to depress and the contact had to applied force in order to bring the vehicle to a complete stop.the vehicle resumed it normal acceleration but the failure recurred moments later.the dealer was contacted and informed that the recall repairs were already completed on the vehicle.the vehicle was taken to an independent mechanic. The technician diagnosed that the master cylinder and brake booster needed to be replaced.the vehicle was repaired but the failure recurred. The failure mileage was 35,000 and the current mileage was 50,000.
Backing out of drive down hill brakes got real hard, did stop after pushing hard. Also going down hill pushed brake didn't want to stop. We already had the micro switch replaced in feb of 2014.this happened after that .the dealership when we took it in said that was not covered.
Takata recall'' a whole burn into my air condensor causing my fluids to leak out and causing a bad smell
The contact owns a 2011 chevrolet cruze. The contact stated that while reversing, the brake pedal traveled abnormally to the floorboard. Additionally, the contact stated that the brakes failed to respond when the engine was cold. The vehicle was repaired under nhtsa campaign number: 13v360000 (service brakes, hydraulic), however the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 28,126.updated 8/11/14
The contact owns a 2011 chevrolet cruze. The contact stated that the became spongy and was abnormally depressed all the way to the floorboard before thevehicle responded.the vehicle was taken to the dealer who advised that they could not find any failure with the brakes. The vehicle was not repaired.the manufacturer was notified who offered no assistance. The failure mileage was 13,930.
The contact owns a 2011 chevrolet cruze. While attempting to engage the brake pedal, the brakes failed to respond and extended to the floorboard several times. The vehicle was taken to the dealer, who was not able to replicate or diagnose the failure. The contact had to pump the brakes to get the brake pedal to respond.the vehicle was towed to the dealer, who replaced the brake booster vacuum pipe. The vehicle was not included in nhtsa campaign number: 13v360000 (service brakes, hydraulic). The manufacturer was notified of the failure. The approximate failure mileage was 4,136.updated 09/10/15*lj
About 4 pm on 8/31/13:pulling into parking space in front of sandwich shop and hair salon. Normal brake pressure applied but vehicle did not stop, then both feet pressed on brake, but cars momentum caused it to jump the cement parking block. To avoid crashing through salons glass front, steering wheel was turned sharply to the right and car crashed into, and came to a stop at buildings outside supporting structure. In so doing, a car parked in the space to the right, sustained damage todrivers side- front bumper. Chevy cruze sustained considerable damage to right side door panels and right-front bumper.
I was in stop and go morning rush hour traffic going aprox. 10 mph.i pressed the brake to stop slightly more than one car lengh away from the car in front of me.the brakes felt soft and i had to press the brake pedel all the way to the floor to get it to respond.the brakes did not catch all the way, they only slowed the car slightly (to aprox. 5mph) and i rear-ended the car in front of me.i had the brakes, fluid, and electrical/computer components checked, and they could not find anything wrong with the car.
The brake is hard to push down , but if you tap it again it will work.it does not do this at low speed.
The contact owns a 2011 chevrolet cruze. The contact stated that while driving at 65 mph, the steering wheel became difficult to turn. The contact had to apply excessive force to the steering wheel in order to turn the vehicle. In addition, the contact stated that the brake pedal failed to respond making it difficult to stop the vehicle. The service stability track warning light illuminated. The vehicle was taken to a dealer. The technician diagnosed that the yaw rate sensor needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 40,000. The vin was unavailable.
I was notified in october 2013 of the gm safety recall #12213 but that parts are not available yet. I am experiencing the game issue state in the recall. I found information online about the recall dated august 2013. We are approaching one year to that information and i still have not been notified that replacement part is available. The brake issue progressively gets worse as time goes by. My concerns are when the part will be available and why it is taking so long when safety is on the line.
The contact owns a 2011 chevrolet cruze. While the contact's daughter was reversing the vehicle, the brakes failed to operate without warning. As a result, the vehicle tapped the vehicle parked behind her. There were no injuries and a police report was not filed. The vehicle was towed to stewart chevrolet (780 serramonte blvd, colma, ca 94014, (415) 570-7351) to be inspected. The manufacturer was notified and stated that an inspector would be sent to the dealer to inspect the vehicle. The dealer diagnosed the vehicle with a faulty brake booster, vacuum pump, and brake pads. The vehicle had not been repaired. The failure mileage and vin were unknown.
I have an lt cruze model 2011. The brake pedal feels soft (as if the brake fluid has some air in it) causing the carnot to respond normally to brakes and it very evident is the slower speeds. The problem started after about 2000 km from use. I have a friend (who owns another cruze) and was driving my car and commented that the brakes feels "weared"! i complained during both the 5000 and 10000 km service but nothing was found wrong as they claimed. Now i have to concentrate very much during traffic speeds to not make an accident!!! this is a constant attitude of my car and i do not know what to do?p.s: there was another problem of a very strange and loud noise during braking while moving backward, but this was repaired by changing the calipers of rear brakes.
The contact owns a 2011 chevrolet cruze. While driving approximately 10 mph, the contact depressed the brake pedal but the vehicle would not respond and the brake pedal fell to the floorboard abnormally. The contact used the emergency brake in order to stop the vehicle. The vehicle was taken to the dealer for diagnostics where the technician advised that the booster kit, retainer, cylinder kit and the valve kit would have to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer for diagnostic testing where the technicians were unable to diagnose the failure. The vehicle was not further repaired. The approximate failure mileage was 24,835.
2011 chevrolet cruze.consumer writes in regards to brakes malfunction.on june 19, 2013, the consumer was involved in an accident. While approaching an intersection, the vehicle ahead of him stopped suddenly and when applied his brakes, the vehicle did not stop at the proper distance and he rear ended the other vehicle. The consumer received a recall notice in october 2013 and again in may of 2014. The consumer believed the accident, was due to the recall. He no longer owns the vehicle, because it was a lease.
The contact owns a 2011 chevrolet cruze. While the contact was driving approximately 15 mph the brake pedal became spongy upon application, followed by an extensive delayed response. The failure occurred several times. The vehicle was taken to an authorized dealer for inspection; however, they stated that the brakes functioned normally as designed by the manufacturer. The failure mileage was approximately 3,000.updated 06/24/11
I had come from a red light that turned green, and as i approached the next red light, it had turned green before i got there.i was coasting in slowly as the vehicles that were already waiting at that light were starting to move forward.though the light was green, the vehicle in front of me had stopped right as he got to the intersection - he was proactive in stopping for an ambulance that was leaving the station at the corner (it was not on the street yet and no sirens.)i went to slow down before realizing he was actually stopped (at that moment, was unaware of an ambulance.)when i realized he was actually stopped, i still had plenty of time to stop the distance i was from his car ahead of me, but my car would not stop!the car slowed down significantly, however, it would not stop.it just kept rolling forward at a very slow pace.i remember pressing the brake harder, and the abs kicked in, and i heard the "crunch" sound 3 times, even though the ground was dry, at the time i did not know why, i thought something was wrong with the abs, but the car never stopped.all i could do was watch in very slow motion as my car continued to pull forward and i eventually drifted into the rear of the car in front of me.it was a very slow-moving incident but i felt totally helpless as the car continued to roll.there was no damage to his vehicle, only to mine.i was upset bc i kept replaying the incident in my mind: why didn't my car stop?why did it feel like it was being pulled forward?i had my car repaired and found nothing wrong with the brakes or tires or fluid.a few months later, i rec'd the 12213 electric vacuum pump and found the description matched my experience.i want chevrolet to refund me and my insurance company and clear this accident as my fault.i am also making a complaint to chevrolet.
We purchased and took possession of a new 2011, chevy cruze on wed., march 30th.first new car in 11 years and we were thrilled.thrus., march 31th, my husband almost rammed thru the store front of a shop.....stopping inches before the main entrance......fri., april 1st, we went thru a stop sign into the middle of an intersection and on april 2nd i had a car full of women coming home from a luncheon.luckily, i pulled off the road to adjust the temperature because it was too warm.i was only doing about 20 mph and stepped on they brake to find i was also stepping on the gas pedal, just my husband had done the other 2 times.i was lucky i was able to shove it park. Trust me, we r taking the car back to the dealer monday, april 4th and do not know what the response will be.in the mean time, we r afraid to drive the car.have there been any other complaints on this type of vehicle.i would feel awful if anyone gets hurt or injured because i have not brought to everyone's attention??????
The contact owns a 2011 chevrolet cruze. The contact stated the transmission was reprogrammed, but the failure was not corrected when the vehicle lost power while accelerating at any speed. The brake pedal extended to the floor when the brakes were applied. The vehicle moved backwards while the brake was depressed causing the contact to crash into a vehicle.the vehicle was taken back to the dealer who did not replace any parts and advised the contact how the vehicle was designed. The failure mileage was 150,000 and the current mileage was 752,000.
There is knocking noise in the rear of the vehicle. A letter from chevy states that they know there is a problem but they don't know how to fix it. #pic5726 the car has been in the shop 4 times for this starting at about 16,000 miles. I have only had the car for 1.5 months.taking the car back to shop on 1/17/2013 for the heater and a grinding noise when pushing the gas pedal down.
The contact owns a 2011 chevrolet cruze. The contact stated that while reversing the vehicle, the brake pedal was depressed to the floorboard before the vehicle came to a complete stop. The contact's wife had also informed him of the brake failure while she was driving. The dealer was made aware of the failure but informed the contact that there was a recall repair for the vehicle under nhtsa campaign number: 13v360000 (service brakes, hydraulic) and that the manufacturer only guaranteed a one year or 20,000 miles for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that only a free one time repair would be performed. The failure mileage was 99,178.
Vehicle was in the park position, when the key was turned in the off position the car started to roll backward down a hill dragging my child with it.
The contact owns a 2011 chevrolet cruze. The contact stated that while going down a hill at approximately 70 mph, the brakes failed to respond making it very difficult to stop the vehicle. The contact discovered that the front brake rotors had overheated and were a burning red color. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. Failure mileage was 12,000.
The contact owns a 2011 chevrolet cruze. While drivingapproximately 3 mph the contact applied pressure to the brakepedal. The pedal dropped below the accelerator pedal andextremely close to the floor board. The vehicle also jerkedforward. The vehicle was taken to the dealer where they wereunable to diagnose or duplicate the failure. The failure recurred intermittently on four different occasions. The contact taped a block of wood on top of the brake pedal to raise the brake pedal 1 1/2 inches to prevent it from falling below the accelerator pedal. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 50. Updated 06/09/11*ljthe consumer stated there was very little room between the accelerator and brake pedals. So when the consumer applied the brake, his foot also hit the accelerator pedal, which caused the vehicle to lunge forward.updatedevoq. 06/15/11updated 07/11/11
The contact owns a 2011 chevrolet cruze. The contact stated that while reversing, the brake pedal traveled abnormally to the floorboard. Additionally, the contact stated that the brakes failed to respond when the engine was cold. The vehicle was repaired under nhtsa campaign number: 13v360000 (service brakes, hydraulic), however the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 28,126.updated 8/11/14
The contact owns a 2011 chevrolet cruze. While attempting to park, the vehicle failed to respond when the brake pedal was depressed. The brake pedal had to be depressed completely to the floor in order for the vehicle to stop. The vehicle was taken to an independent mechanic. The technician repaired the electric vacuum pump switch. The contact stated that the vehicle never experienced a failure until it was repaired according to nhtsa campaign number: 13v36000 (service brakes, hydraulic). The manufacturer was notified of the failure. The approximate failure mileage was 56,000. Updated 10/07/14*ljthe consumer stated the vacuum switch was replaced in november of 2012 under safety recall. Prior to replacement in november of 2013 the vehicle never experienced a failure. The failure occurred 10 months after the replacement. Updated 9/14/2015
Went to turn left. Steering wouldn't turn. My son hit a fence. Back streets, hit a fence and came to a stop going about 20mph
The steering is "notchy" after driving straight for a short period of time.this requires additional effort to do minor course corrections causing over-steer.this is particularly dangerous on snow and ice. I have the letter from gm #14232 dated november 2014.i called immediately and was told "the parts are on order for you" it is now 01/31/2015 and contact with the dealer today stated " still waiting for parts from gm." :( i have a 55 mile commute (one way) that takes me on not so well maintained roads.this is not a satisfactory response from major corporate player. Please help all of us who have this issue.
It leaks motor oil everytime it gets changed,theres always a huge pile of oil on the ground, i can also move the gear shift without needing to press the brake pedal . Overall its been a hassel to deal with it.
Steering sticks just left of center, typically at freeway speeds, but also as low as 40 mph. Stick is intermittent and weak enough that it does not currently present a danger to operating the vehicle safely. Steering must be held stationary for in excess of 2-3 seconds just left of center for the steering to stick. Weaving or swaying the car left to provide provides smooth and direct steering input. The issue has become more intermittent with colder weather, typically requiring longer drives for the issue to reappear.
I have had numerous issues with this vehicle, with today ending in loss of power while doing 70mph on interstate 95n. Prior to this issue, my dashboard and radio would flicker on and off, then the message "service stabilitrak"would pop up and go away. This morning while driving on 95n my vehicle lost all its power causing me to pull off onto the shoulder. My car cut off and would not cut back on for about two minutes. When i cut it back on, my car began to shake and code p0723 (speed sensor)popped up. This nearly scared me as i could have ended up in a major accident. Now, my car is at the shop and the transmission has died. I see numerous complaints on the same issue but no recall released. I will be without a vehicle and upside down on my car now. I have complained to chevrolet before about my vehicle randomly shutting off, but i guess this will not go noticed until the worst happens.
The contact owns a 2011 chevrolet cruze. While driving approximately 70 mph, the vehicle veered sharply to the right and the power steering failed. The service stabilitrack and brake warning indicators illuminated. The instrument panel gauges and radio were blinking erratically. The failures occurred multiple times and usually during or after rainy weather. The dealer stated that the battery cable needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 59,000.
Takata recall. Recently while driving, my car will randomly say service stabilitrak or service traction control whenever i turn the wheel backing up but wasn't affecting the car in any way as far as i could tell. My headlights would also flicker at the same time so i figured it had to be something electrical. Yesterday while turning onto a different street and today while driving straight down a street i lost power steering.
The driver owned a 2011 chevrolet cruze. The contact stated that the driver was traveling approximately 65 mph when the vehicle began to steer independently causing the contact to travel off the road. The driver was unable to control the vehicle which resulted in a crash. A police report was filed and both the driver and passenger were reported injured. The vehicle was destroyed and towed to an insurance lot. The contact was not sure if the failure had been diagnosed. The vehicle was not repaired. The failure and current mileages were unknown and the vin was unavailable.
While driving 60-65 mph there is a slight binding that occurs during the normal corrections of the steering wheel. Reported to dealer and they " do not see a problem". It is very hard to notice, but it is there.
The electronic stability control lights keep flashing on and off while driving. I will be driving my car then the light warning light will flash, and all lights in the dashboard will blink on and off. The blinker noise will turn off then on again. However, the elec. Stability control light does not stay on permanently. It's like my car does it when it feels like it. I have to turn my car off for a few min and start it again to get it back to normal. This happens at any location and speed. Yesterday 11/27/14 this occurred and steering became difficult. I have taken my cruze in before regarding this and was told it could not be duplicated, therefore there was no problem. I do not want to be driving my car in fear of safety. I have made another appt at another dealership and was already told they would have the car all day and do not provide any type of courtesy car...that i would have to rent a car. This service also "may or may not be covered under warranty" because my cruze is from 2011 and currently have over 50k miles on it. I love my cruze, but the service regarding this issue is terrible and needs to be addressed. Vehicle safety is on the line.
My wife went to the bank and when she started our new chevy cruze the power steering light came on and the power steering stopped working.
I was driving on a residential road at around 1030pm. I had a blow out on my car earlier on the passenger front tire so i had put a donut on the front passenger side. The road curved left and as i was trying to turn my vehicle to go around the curve of the road my steering wheel would not turn. It was locked in a straight position. I applied my brakes but it was to late and i hit the rear end of a parked suv on the road. I was very confused and i had to take a field sobriety test in which i did and i passed. I was issued a citation for failure to provide proper look out. What the heck is that? i told everyone at the time of the incident that i could not turn the steering it would not turn for me,i have had 2 lower back surgeries, i need another one, i have a serious problem with my neck which is going to require surgery, at least one surgery if not more. I need to have my left knee re done also. I have been having major headaches and more pain than usual since the accident. My left wrist got screwed up also. I could of easily killed myself. Well then i get this letter saying that the steering wheel could have friction and actually stick in the straight position. The reason being is that the cause of the problem is workers not correctly installing critical parts on the car. So engineers have changed the installation processes for the steering wheels and transmissions to make sure parts are installed correctly. Well it is a little to late for that for me. My vehicle was totaled. I received the letter on december 5, 2014.
It said service esp.
Steering wheel is loose and moves side to side
Vehicle shutdown while driving on highway, several times. The car electric turns off and or flashes, stabiltrak lights come on and flashes, check engine flashing, car completely shuts down, steering is electronic or motor powered and is hard to use, transmission jerks before shutdown and breaks don't work very well. Ran over curb and off the road to avoid colliding with other vehicles. Picture, im driving on a highway at night doing 65 or so, all power goes out, its dark, other cars can not see me well, they are swerving and im swerving. This happened first around 20k and has happened on several occasions after. No corrections offered by gm under warranty, complaints were completely ignored, until murdock chevy in manhattan ks. They are currently trying to get it fixed and gave me a loner car, all other servicing dealers refused a loaner car, and told me its fixed each time. Car still has the problems listed and no solution is given from gm or chevy to fix this deadly situation. Also damage to the car from an engine overheat or dashboard overheat at the same time damaging electric, windshield, radio, gauges and dash compartment lever. Extreme heat, burning smell inside. Floorboard by the feet melts carpet and burns feet, all at the same time, on drives of 30 minutes or more.
Hello,my name is [xxx] and i am an israeli citizen. I own a chevrolet cruze 2011, israeli vin: [xxx].i read the articles regarding issues found in the vehicle's ignition switch for some chevrolet models but i haven?t read about cruse as a suspect to such an issue.i wanted to pay your attention to an issue i had with my car around 1.5 years ago which is similar behavior to what you found out with the other models.after starting the engine while in parking, i switched the gear to reverse and started to drive back to get out of the parking space when suddenly i lost the steering of the wheel (like there was no oil pressure) and lost the brakes (the paddle was stiff and did not control the wheels).during the incident my family, including my wife, was with me in the car. My wife immediately understood that something was wrong and started to ask me what is the matter (she was an eye witness to the scenario).i had to shut down the engine (turned the key to off) and started the engine back again in order for the car to start reacting properly again.needless to say my wife and i were shocked by this and i took the car on the morning of the next day to the formal chevrolet garage to report the incident and request them to check what went wrong here (as the formal garage ? they hold an historical record of my complaint).after i was told by the garage that they couldn't find any problem, i had no choice but to accept the car but it bugged me until present time.in order to make sure your investigation will not skip a possible fatal issue with the cruse model (if the issues are the same), i simply wanted to point your attention to my small ?adventure?.please feel free to contact me and i will be happy to assist you further (if needed) ?email: [xxx]cellular:[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Was parked in front of an establishment and was unable to remove ignition key or move the gear shift up and down.i was able to remove the overdrive box in front of the gear shift so i could shift the car into gear and drive home, however, because the car was not recognizing the gear shift was in park i was still unable to remove the ignition key when i got home so the car's battery died.i contacted one of chevy's tow services in order to get the car towed but due to the car being in the garage, the tow driver suggested that he try to jump the car to avoid having to push the car manually out of the garage.the car started and i was able to drive it to the dealership.after 3 days of working on the car, the service manager told me that the jump may have fried the computer so it needed to reconfigured which cost me over $1000 (due to it not being under warranty). I was only made aware of the many recalls that chevy has had on the cruze due to having to take the car into the dealership again (water pump needed to be replaced) and talking to another customer about my distaste & frustration that i've been experiencing with this car. I was never mailed any of the recalls which i can't understand why as i'm always receiving mailings from the dealership where i purchased my car. I feel as though the initial problem was due to two of chevy's recalls (campaign #11v273000 & 11v270000) so chevy should have paid for the repairs.this issue is one of the many issues i've had since i purchased the car brand new in june 2011.
After starting the vehicle and driving forward the dash screen started to show different "check" warnings. Check stability control, check power steering. The check engine light came on as so did most of the dash indicator lights. The power steering stopped and the engine temporarily quit. The engine responded again and while driving the dash went dark and the car died. I had to turn the ignition off and restart the car. This is the third time this has occurred. The last event was while driving through a parking lot.
Failure to be notified of severe safety defect affecting 2.2 chevrolet vehicles 6 other recalls all specifying exact condition (nhtsa special coverage bulletin 14232 power steering stick slip lock up ) began experiencing intermittent lock up of steering on highway one month ago still confused under terms of special coverage warranty 10 years 150k miles gm chevrolet sr vp alicia s boler davis and ceo mary barra *dtca license xxxxxxx rev tax xxxxx xxxxxxparts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I would like to put in a complaint on my chevy cruze 2011. Since purchasing it, there have been 3 recalls due to steering and engine. I have had to bring the car into the dealership 3 separate times for the recalls beginning one month after purchase. Now, the car has had 2 separate major problems (engine & currently back at the dealership for problem related to transmission), this vehicle has broken down once while in heavy traffic, but luckily i was able to pull to the side of the road, and the second time it broke down was on a street less heavily traveled, however, i was almost rear ended. If this would've occurred while on a heavily traveled or faster speed zone, i feel that a terrible crash would have happened.both times may have resulted in serious injury or even death.i do not feel safe in the vehicle and would rather it sit in the driveway than to risk driving it. I lease the vehicle, but i would like to know any options for getting out of this lease & getting into a safe car. Thank you!
While driving straight down the road the steering sticks in the center position.it's like it gets into a notch and when the steering wheel is turned to make normal driving adjustments it feels like it sticks.it occurs at all speeds but is most noticeable around 60 - 65 mph.this problem could cause oversteering on slippery roads and it is very distracting.
The contact owns 2011 chevrolet cruze. The contact stated that the vehicle would stall without warning. The failure was recurring. The vehicle was taken to the dealer. The dealer advised that there were no failures within the vehicle. The failure recurred with the illumination of the power steering warning light.the contact took the vehicle back to the dealer and was told that the steering gear box needed to be replaced. The dealer contacted the manufacturer for the part and was told not to perform the repair. The failure mileage was 3,000 and the current mileage was 18,700.
While driving my new 2011 chevy cruze on highway 10 in minnesota, with out any warning or any other indications the steering wheel fell off in the hands of the driver.we crossed several lanes of traffic and finally got the car stopped just inches from hitting the guardrail.
Steering rod issue, steering wheel feels loose while driving especially when on the highway over 50 mph . Several issues with coolant/ car overheating/ overheated and gauge flew rapidly to hot, driving about 40 mph and had to pull over and turn off car - call tow truck. This happened twice, supposedly fixed but still smells of burning oil.drive side windshield stopped working while driving about 65 mph on busy highway-possible problem with the motor because the other one works fine. All very dangerous issues.
The contact owns a 2011 chevrolet cruze. While driving approximately 73 mph, the vehicle decelerated and the traction control, power steering, and transmission hot warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified. The vin was unavailable. The failure mileage was 1,000.
I own a 2011 chevy cruze. It has 67,000 miles. About a month ago, i started to notice a feeling of my steering taking on a mind of its own. So just last week, i went and got new brakes, rotors, tires, front end alignment, balance. Cost a pretty penny, but needed for safety. I had them check for front end issues that might be related to steering problems. They said the front end was tight. Tyrods, ball joints, axle, etc. This confirmed to me, that the steering issue was from the steering column. There is also a crunching sound in the steering, when turning wheel from a parked position. Well the still has steering issues. On the straight away, it feels like the tires are independently turning. I then have to turn the steering wheel to compensate and correct.this in turn causes, over turning. The tires and the steering wheel are not working together. This makes me so scared to drive this car. I have a small passanger, daily. I also drive on a 50 mile trip once or twice a week.please help
On april 30 2014,around 11:00 amthe carwas taken for service to a chevrolet dealerfor a wheel alignment,steering and suspension system inspection and air pressure condition check, the chevy cruze was at the service dealer for aprox four hours, we then came home, around 5:30 we went to a shopping center to buy something and on the way back home, aprox six blocks from our home we stop on a stop sign on a curb/angle street divider by a small curb with trees, we then try to proceed and bare right but the car made some kind of a noise and went left going over small curb and hitting a tree, we where goingaprox 15 to 20 mphat the time of impactthe police came and made a report, no summons where issue because the police officer look at the scene and comment that it looks like the car loss power/ control of the steering ,brakes and could not be control.the car was a total loss since it was damages in front/engine/air bags/etc.we know for facts that this 2011 chevrolet cruze have many recalls including steering shaft separations/brakes/steering problems.etc.
While driving on highway at 65 mph temporary steering loss for few moments. Proceeded to stop car and shut of. Once restarted car drove normal. Problem reported to local dealer no problem found.
The contact owns a 2011 chevrolet cruze. The contact stated that while driving at 65 mph, the steering wheel became difficult to turn. The contact had to apply excessive force to the steering wheel in order to turn the vehicle. In addition, the contact stated that the brake pedal failed to respond making it difficult to stop the vehicle. The service stability track warning light illuminated. The vehicle was taken to a dealer. The technician diagnosed that the yaw rate sensor needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 40,000. The vin was unavailable.
2011 chevy cruze manual transmission 6 spd. Random occurrence of speedometer spikes digital and needle (anywhere from 20-120 mph), volume on radio will also spike with this issue. When speedometer spiking the steering wheel will also unwontedly move 1/2 - 2 inches left or right every time which could distract/startle driver leading to a possible accident. Chevy refuses to look for a problem that "isn't there". As stated by dealership without code or a tech witnessing it. Occurrence happens when rolling at slow speeds (0-7 mph) or stopped with clutch engaged or slowly being released. Happens, 10-15 times+ a month. Has startled me several times once including me letting off the clutch and stalling the vehicle from being startled. Vehicle assembled: lordstown,ohiomileage when first noticing this issue: 78.0current mileage, issue still occurring: 18,749.seen dealership :3 times about current issue.
I was made aware of the multiple recalls my vehicle had through my pepboys dashboard which is where i get my car serviced. I was told that this recall was active when i was sold the car last february 2017 in which i am currently paying on
The 'ac off due to high engine temp' warning keeps coming on, the ac won't work and the temp gauge goes back to zero. We have had the engine coolant temp sensor replaced and the radiator temp sensor replaced also and we are still having this issue! along with the dash and power steering goes out randomly while driving.
As i was driving down the street my car did a shift as i was approaching the light.me and my husband look at each other and stated what was thati processed to make a left turn and park my car. The moment i pulled in the parkingspot i needed to reverse the car well needles to say the car didn't move you heard a click and it did nothing so my husband says turn the car off and see what happens, i did that nothing happened the car stillwouldn't reverse so i can park my car, then he stated put the car in neutral to see whathappens out it in neutral it goes forward,i just purchased this carblack friday from kia on the blvd in philadelphia, pa. I'm truly upset missing.please help. Thanks
A squeak has developed in the steering column. Although gm has received complaints about this, they have done nothing to issue any recalls. There are tso's on this since other owners have complained but they do nothing. No car with 23,000 miles should have bad bushings or other problems with steering unless there are defects.
The transmission of the car is not working properly. It jumps every time i press the gas pedal and jumps when the car is on the road.
While driving the radio shuts off and a warning pops up in the center between the speedometer and rpm gauge that says service stabiltrac or service traction control. While that happens the power steering shuts off. That's a normal occurrence that happens randomly once or twice during my 20 mile drive to work, and on short drives for errands. Today the vehicle completely shut off twice while driving down the road. I almost wrecked 3 times going around corners when the power steering shut off along with the radio.
Possible electrical problems.dash board randomly lights up; radio has gone completely off; steering wheel difficult to turn; security lock out engaged once; traction control came on and hard to steer and several occasions.this incidents are happening randomly and had near miss on highway not expecting the steering to lock up or become extremely difficult.this has happened over last several months.independent car repair shop could not find anything, but still happens.
Power steering will get notchy and make you feel like you will lose control of car.this has happened everyday for a week, now it has decided to behave itself but for how long?this car has a lot of safety glitches and would not trust my family in it at all.
Leaving a parking lot the instrument panel began to blink on and off every check engine light started to come on and off. Power steering was lost for a short period. Still in the parking lot at a stop sign turn the engine off. The car was completely dead, no lights no clicking noise when you attempt to re start. Opened hood checked the new battery wiggled the cables interior lights came on and car started up. Since then it has happened numerous times each event getting worse. Eventually it died and was towed to the dealership and is being looked at. This seems to be common with chevrolet cruze.
The car's transmission stalls and hesitates since the 1st day i got the car. I found out today that my car has four recalls! and i have not been notified in any way by chevy of them one of which is the streeing wheel can come off while driving. While driving today 09/28/2011 the car came to a random and complete stop in the middle of the road and would not move forward at all.
Loss of power steering during driving, radio flickers on and off while driving, while pressing brake while stopped the car continues to jump forward - city driving on highway and streets.began happening one month after i purchased car on 4/3/2016.
The radio/hvac display turns off and on; the antilock brake system, service traction system, service stabilitrac and steering vehicle messages comes on and off; the turn signal sound may not be heard; 'battery saver active' and 'service steering' displays in the driver information center (dic); and the interior and exterior lighting may flicker. Power steering assist is also lost, and greater effort may be needed to turn the steering wheel at low speeds or while the vehicle is stopped. This only happens in the summer. Doing speeds of 65mph. The car loses power and then the dash board and radion flickers on and off. The cars sometimes shuts off and i will have to put my hazards marker on the let the car pull over to the side of the road. And im not able to take the key out the ignition. The key will get stuck and about 3 minutes later i trying again and the key will come out. I try to start it up again and the car will start up. The steering will lock up while im trying to turn or is turning the it will go back to regular state. It only does this in the summer or when the car gets hot. So i took i to the dealership and they said it was my negative battery cable. This is unsafe. This has been going on for almost a 1 year it starts and stops when it wants too. Also when im stopped or sitting at a stop light the matters are even worser
Intermittent power steering failure.this has happened several times.the steering just goes dead even when in motion.
The vehicle would not shift out of park nor remove the key.the wheel was locked as well as the shift lever.the car would turn on however would not move.there was no lights in the vehicle.
I leased a 2011 chevy cruze and had it less than 1 month. Deer were in the rd, so i slowed down, then brakes locked, i went over an embankment into a lightpole. Total loss, transported via ems to mmmhc hospital, unconscious for half hour my memory is now horrible, i have bad headaches, my back is horrible and im without a vehicle. I wasnt driving above speed limit. No collision warning and i've been to er and my dr many times
While driving, my steering locks up and then begins to make steering difficult as if one is sliding on ice. I am not driving on ice, it is 50 degrees on a straight hwy.
The front chrome interior door handles on my 2011 chevy cruze that i purchased is peeling off.the edges of the chrome are extremely sharp.both my wife and i have cut our fingers on both front door handles while exiting the vehicle.it is no paper cut either.pretty deep and painful.i ended up placing tape around the handles as a quick fix from being cut.when i contacted the dealership, i was told it would be $150 for a new handle and that it did not include instillation.after reading numerous complaints online and observing a copy of a letter from chevrolet admitting there is a defect in the handles, i wonder why there has not been a recall as of yet on this issue.
I had my car park in the front yard. It rain on that date until the next morning . When i got into my car i notice on the front passenger side up under the dashboard that it was soak and wet from the rain that we got. I didn't leave any windows down.the only way the water could of got in is through a leak in the lining around the windshield. I never had it replace before. I don't understand how a car that you don't hardly rive could get flooded. I keep it covered up. Its just that 1 particular day i left it uncovered overnight and it get rain it. I know the lining or insulation should hold up longer than 4 yrs? that is i consider a defect.
The interior crome overlays of the door handles at the seam overlay is peeling back acusing a sharp and a cutting hazard.everytime youopen the door it poses a threat to get cut deeply
The chrome coating on the inside drivers side plastic door handle is failing.the edges of the chrome where it has separated from the plastic are razor sharp and havecaused multiple fairly deep lacerations to my fingers when opening the door.i inquired at the dealer about them replacing the part under warranty because its causing me injury despite my cautiousness while opening the handle, they told me it wasn't covered and would be an expensive fix due to the labor involved.my second complaint is the heat works intermittently and when taken to the dealer, they said i had a cracked thermostat housing which would be covered under warranty.they did not fix it however and simply refilled my antifreeze and said they would call me to have it fixed when the part came in....that was almost two weeks ago.
The chrome plating on both the front driver and passenger interior door handles started to peel off which created sharp edges on the handles in which i and others have cut ourselves on. I had to chip some of the chrome plating off and wrap the handles with tape to prevent myself and my kids from getting cut on the peeling chrome finish.
Accident, on jan 15 2017, vehicle was turning into a restaurant parking lot from a highway and hit by a f150 pickup on the front end and whole passenger side, going about 15 mph and other vehicle was traveling 50mph, none of the 10 air bags deployed, have shoulder injury 3 days following accident, vehicle was towed to collison, shop & was made aware that the frame of the vehicle from front end to rear was shattered, the vehicle was moving and turning into a business, the insurance company deemed that the vehicle was totaled. No air bags ever deployed, if there were a passenger they would have died.
The contact owns a 2008 chevrolet cruze. The contact stated that on multiple occasions, the lift gate would sporadically and independently open. The instrument panel light indicator illuminated each time the failure occurred indicating that the lift gate was ajar. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53000.
The chrome covering over my interior door handles started peeling back. I noticed this when i went to open my drivers side front door and the sharp plating sliced my finger open.after doing some research onlinethis seems to be a common problem, and to me a safety concern. At least it was my finger sliced open rather than one of my children's.
I was injured in accident.... Hit a stationary vehicle.... There's significant damage to my vehicle...my airbags did not deploy... I am suffering from a severe cervical strain, severe neck sprain with inflation causing severe headaches, a severe upper and lower back sprain with inflammation casing pressure on my sciatic nerve... I cannot lift, bend , stand , sit, lie down for long periods of time,i even have to have help just too bathe.. I believe that had deployed... My injuries were not have been so severe.
Vehicle was traveling at slow speed coming up to a light when the brakes were applied, and there was no response to the brakes resulting in an accident with two other cars. There was damage done to the car in front due to the collision. We took the car in for a routine maintenance and found that there was a recall on the brakes. They replaced the brake pressure switch and that has fixed the problem. We noticed from the very beginning, that at slow speeds, it required way too much pedal to stop the car. There is a third party involved in the wreck who may seek body injury.
I was involved in a front end (mostly drivers side of car) collision where a person ran a red light. Both of our vehicles where going between 40 to 50 mph. On impact of my car no airbags deployed. My head hit the steering wheel and side window. After having it towed to the dealership where i bought it for repairs i mentioned this to the mechanics. I was told that the car had to be hit in certain spots before the airbags deploy! seriously? i do not feel safe in this car knowing that if i am involved in a serious accident the airbags may not be there to save my life! and to think that is one reason why i purchased the car was the fact it had high safety standards! absurd.
The front chrome interior door handles on my 2011 chevy cruze that i purchased is peeling off.the edges of the chrome are extremely sharp.both my wife and i have cut our fingers on both front door handles while exiting the vehicle.it is no paper cut either.pretty deep and painful.i ended up placing tape around the handles as a quick fix from being cut.when i contacted the dealership, i was told it would be $150 for a new handle and that it did not include instillation.after reading numerous complaints online and observing a copy of a letter from chevrolet admitting there is a defect in the handles, i wonder why there has not been a recall as of yet on this issue.
I bought a 2011 chevy cruze from a owner, and i did not pay attention to the passenger door handle until after i bought it.the thin metal was coming off the handle.i touched it and it cut my finger.i called the chevrolet place close to my area and they quoted me a price of$80.00.i called gmc, since the car is fairly new, and did not get any help.i took the car to the local dealership, and the office manager came out (he was in a wheelchair) to look at the door.he touched it and it cut his finger.i was concerned about someone getting a cut from that metal so i paid to have the handle replaced. My major concern is if this continues to happen with these door handles in less than 3 years old, and some one is diabetic, or a small child gets cut and infected it would not be a good thing.when i said this to the office manager, he informed me he was a diabetic.i have went online and saw all the recalls for this particular car.the previous owner assured me he had the recalls fixed, but i did not realize there were so many until after i bought the car.i paid cash for this car and have yet to get a title.i continue to call the owner who either ignores me or isn't getting my call.i called his wife yesterday and she assured me her husband had the title.i had recently called the previous owner and ask for paperwork where the recall work was done.i have had no return calls...at this point what should i do?i feel like i've been shafted, but i paid 13000.00 for the car andthe previous owner assured me i would not have to pay advelorum taxes, he said this was taken care of.now according to the tag office i will have to pay another 800.00 or so for the tag which i can't get without a title.
Interior door handle chrome plastic over is pealing off, with sharp edges exposed. It easily causes cuts, and scratches.
Failure to be notified of severe safety defect affecting 2.2 chevrolet vehicles 6 other recalls all specifying exact condition (nhtsa special coverage bulletin 14232 power steering stick slip lock up ) began experiencing intermittent lock up of steering on highway one month ago still confused under terms of special coverage warranty 10 years 150k miles gm chevrolet sr vp alicia s boler davis and ceo mary barra *dtca license xxxxxxx rev tax xxxxx xxxxxxparts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Intermittent service traction control and stabilitrak while at a stop when attempting to drive after the service light came on the vehicle lacked power and high temp fan turn on. The only way to get the car out of the service lock was to turn the ignition off and turn it back on.i took the car to a dealer where they were unable to duplicate the issue. This issue has been covered under a recall on other chevy vehicles such as the equinox.
There is knocking noise in the rear of the vehicle. A letter from chevy states that they know there is a problem but they don't know how to fix it. #pic5726 the car has been in the shop 4 times for this starting at about 16,000 miles. I have only had the car for 1.5 months.taking the car back to shop on 1/17/2013 for the heater and a grinding noise when pushing the gas pedal down.
Left front tire slowly losing air.while 2011 chevy cruze was at matick chevrolet for steering shaft recall (@ approx. 9000 miles) i requested that the service department inspect the left front tire for an air leak.i suggested it could be the internal air pressure sensor was slowly leaking.i work in the auto supply chain and i have heard of the pressure sensors leaking air.dealership informed me that checked for air leaks in a water tank and could not find anything.the tire continues to lose approximately 5 psi over a 3 or 4 week period.dealership did not offer to replace the sensor and told me some tires "just" leak air.
The contact owns a 2011 chevrolet cruze.the contact stated that the front driver side tire blew and detached from the rim while driving 70 mph. The vehicle did not come equipped with a jack or a spare tire.the contact stated that there was a compressor in the trunk, but it did not work for a blown tire. The failure mileage was 11,100. Updated 10/18/11*ljupdated 11/14/11
I was pulling out of the drive through window at mcdonalds and my purse hit the clutch. My car changed gears with just at a slight touch. It has done this before several times since i have owned it. Also my back tires never stay inflated. Every three days i am usually putting air in the tires.
The contact owns a 2011 chevrolet cruze. While operating the vehicle, the tire pressure monitoring system would erroneously indicate that the tires were not fully inflated. After inspecting the tires, the contact did not discover a failure. The contact also indicated that the driver side mirror failed to adjust, which impaired the contact's visibility. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures. The failure mileage was 25,000.
The contact owns a 2011 chevrolet cruze. The contact stated that the vehicle did not come equipped with a spare tire. The manufacturer was made aware of the failure and informed the contact that the vehicle was not equipped with a spare tire. The contact felt that this was a safety concern. The failure mileage was 5 and the current mileage was 4,800.
Upon starting my vehicle both the stabilitrak and traction lights were on, turned the vehicle off and then back on.lights remained on,first repair place said stabilitrak sensor, second said it was the wheel bearing.because of the differences in opinion i took it to a chevy dealer who then told me the wires had gone bad and needed to be replaced at the cost of $300. I continue to have electronic issues with this vehicle after replacing the bcm twice.something needs to be done.
Ntsb: 2011 chevrolet cruze: consumer stated the car goes from normal driving speed, and it will immediately drop to 2-5 mph with a message stating "low engine mode, serice stabilitrack"see 10839439 *ss
The contact owns a 2011 chevrolet cruze. While driving approximately 73 mph, the vehicle decelerated and the traction control, power steering, and transmission hot warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified. The vin was unavailable. The failure mileage was 1,000.
The contact owns a 2011 chevrolet cruze. When releasing the brake pedal, the vehicle abruptly jerked and shook. When the brake pedal was completely released, the vehicle jerked with force and shook. The contact had to wait a few seconds for the vehicle to stop jerking and shaking in order to engage the accelerator pedal. The failure was experienced everyday and the stability control, traction control, and check engine indicators illuminated during the failure. The failure normally occurred when the vehicle was driven 42 mph or less. However, when driving 55 mph or more, the failure was not experienced. After the jerking and shaking would end, the vehicle took a few minutes to reach 55 mph or more. The dealer was not contacted. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 93,000.
2011 chevrolet cruze. Consumer writes seeking information about any recalls issued for this vehicle. *ld
The car is hesitating after stopping whether itsa light or sign also has while in motion which almost got me hit! !t1here is also a burning smell at times! i have had it looked at within the month and they said it was a sensor , no-one seems to know what to do ! bou8ght this car from honda in anderson indiana!! its had problems the whole time i've had it1 ill never buy another cruze
Thecar lunges real bad driving down the road.leaving a stop light.very dangerous for my 17 year old
Both of my keys have broken off. Thankfully, they've never been stuck in my ignition, but they have both snapped off. I was parked in the driveway (i had just arrived) and went to turn my ignition off and the key snapped at the base, by where the pin holds it. The key itself is ok, but completely separated from the base or housing. Please note this is the second time this has happened, i thought my 11 year old broke the first one so i have been using the spare. The break looks exactly the same this time as the first time, i just must have dropped the actual key part out without noticing.
Real bad oil leak my oil been leaking for months and a intake manifold code p2076i really need this problem fix. I done spend a lot of money getting this car repaired everytime i get this chevy cruze out the shop something else wrongs i canā€™t out no more money into this car too many car problems i havenā€™t drove this car in 3 weeks because i was driving somewhere and white smoke started coming out the tailpipe bad somebody called the fire department and police on me thatā€™s how bad the smoke was coming out the tailpipe mind you i had just got the car out the shop i had got code p0303 fix this car cost me alot of money i got alot of repairs done on this car
Transmission.
It's takes long for the gears to change get stuck on gears smells like gas i. The car and had it in park and started to roll back with out starting the car in the city and in the highway acts the same
2011 chevy cruz ltz. Consumer is inquiring about vehicles catching fire *tgw
Drove about 45 miles and parked vehicle. Noticed engine fan running hard, shut off vehicle and went into store. Returned to vehicle twenty minutes later turned on car, fan still running hard. Pushed onstar button to get diagnostic check. Engine error code found, advised to take to dealer to investigate. Started vehicle about ten minutes into drive, could smell coolant from engine and vehicle slowed and chimes came on with dash reading: engine overheated stop car and turn off engine. Had towed to dealer, they say a port is cracked in cylinder head and coolant leaking. Will cost $500 to fix. Vehicle has 59,000 miles. Also engine makes popping noises after running on highway and come to a complete stop. Sitting at light or stop sign and it pops four or five times. Don't hear it when i'm driving. These cars are lemons, gm needs to recall them and give us our money back!
When i turned on my car, my message center was in german instead of english. I did nothing to change the language. The next time i turned on my car, it was back to english.
On 12-5-15 i was on my way to ct from mass and was on 91. About 45 minutes into the trip the car began to loose power and the check engine light came on and the service stablitrack light came on. As soon as the light came on the temperature gauge and rpm gauge would fling up and down quickly! i immediately went from 65 mph to 30 mph.( i was almost rear ended by a car behind me) i coasted my way to the right lane and was able to get off the exit. The car took about 4 hours to go back to normal. ( i returned to mass, i had to take the back way home and avoid the highway as the car still hadreduce speed) the car will return to normal and the check engine light will go off. Everyday now the check engine light will come on and it will say service stablitrack. The car immediately looses power and you can hear the engine(sounds like a fan blowing hard) the transmission will not shift. The rpm will jump to 4-5 while only getting to a speed of 35 mph. The dealer has no idea what i am talking about. This car was bought in january of 2015 and has less than 65,000 miles on it. I have read a few complaints about this similar situation happening to the same car i have. This is a safety issue!!! the car has been serviced on time!!! please help me!! i refuse to take the highway as i never know when this is going to happen.....
I was made aware of the multiple recalls my vehicle had through my pepboys dashboard which is where i get my car serviced. I was told that this recall was active when i was sold the car last february 2017 in which i am currently paying on
Hvac creates a noxious odor when running heat. Notice it mostly in a foot/defrost mode. Reports are either leaking heater core or hvac system grease in my research. Irritation of nose and throat results, does not seem to be dependent on speed. Notice it more when starting car when still warm, also while standing for some time in gear then accelerating.
The first safety issue was noticed within the first week of ownership.the air bag indicator light indicated "off" with an adult passenger in the passenger seat.this car has been to the dealership 4 times for this issue and it remains unsolved.the second safety issue was noticed in october or november 2012.the car fills with an odor of anti-freeze when the heater is in use.the car has been to dealership 4 times for this issue and it remains unsolved.i feel these are both extreme safety issues that should be investigated as it appears to be a problem in many of the 2011 cruzes.
Takata recall, i have a 2011 chevy cruze. My turbo is having underboost failure and needs replaced. I can no longer increase speed while driving on the road to pass cars or go up hills, i have seen several other chevy cruzes with the same year been recalled for the same problem. When i typed my vin number in nothing popped up. So why doesn't my car qualify ?
Steering rod issue, steering wheel feels loose while driving especially when on the highway over 50 mph . Several issues with coolant/ car overheating/ overheated and gauge flew rapidly to hot, driving about 40 mph and had to pull over and turn off car - call tow truck. This happened twice, supposedly fixed but still smells of burning oil.drive side windshield stopped working while driving about 65 mph on busy highway-possible problem with the motor because the other one works fine. All very dangerous issues.
My car has a check engine light and i took it to dealer they do not know what the code is, its p057c and i was driving on highway going 70 and car all of a sudden loses power went from 70mph to 5mph in a split second almost got rear ended by a semi truck i am afraid to drive my car for my safety. Dealer wants hundreds of dollars just to try and figre out the issue but after diagnostic they still have no clue. So thir plan was to dissect my car like a science project and maybe fix it. They want the car for a week and do not offer any loaner cars. Chevrolet northridge dealership california. Today 03/04/16 driving to work going 40mph and get to a red light, it turned green i hit the gas and the car just revs and wont go more than 5pmh . I had to pull over and turn car on and off 2 times before i could get to work. And got there late because of this. And again almost got rear ended. I press the gas and the car revs as if it is idling. Please make this a recall and help get this fixed. Its going to be a reason why a driver loses theirlife. This is a true emergency since it just feels like the car has a mind of its own. And dealer does not know what to do. Please please help!
Takata recall, transmission failure, car not shifting into gears. Driving on city street at a stop light and the car would not advance forward, i had to physically push it off to the side of the road to let traffic pass. Car will not advance in forward or reverse.
Burning smell from engine.back in may 2016 i started smelling this burning smell after you drove the car for 20 mins.i bring it up to the dealer every time i have to take the car in.they can never find the source.they thought a oil pan leak was it.that was fixed and the smell still is there.they claimed to find an oil leak another time and fixed.then it was a transmissionleak, which was fixed and still the smell.there is never fluid under the car. I have the smell noted every time.
While driving the engine totally looses power and the entire car is shut off and comes to a stop. Lots of electrical messages show up, and sometimes the key cannot come out of ignition. After an hour, sometimes it will restart.i have had it towed three times to the dealer.at first they thought it was the negative battery cable, but its still has the problem.starting to not be able to trust this car as its a hazard to drive not knowing when it will cut out and just stop with no power to even have windows roll up.
I was injured in accident.... Hit a stationary vehicle.... There's significant damage to my vehicle...my airbags did not deploy... I am suffering from a severe cervical strain, severe neck sprain with inflation causing severe headaches, a severe upper and lower back sprain with inflammation casing pressure on my sciatic nerve... I cannot lift, bend , stand , sit, lie down for long periods of time,i even have to have help just too bathe.. I believe that had deployed... My injuries were not have been so severe.
This incident with my chevrolet cruze has happened on more than one occasion in the same month. I will be driving, coming to a stop and the whole car will turn off on me. The air conditioning shuts off, radio, the whole car powers down. I put the car into park, turn off the car, wait a few minutes and turn the car back on. Praying that me and my two year old don't get into an accident throughout the incident.
Rolled down my drivers side window while at a stop light, it made a clicking noise and when i tried to roll it up, the window fell into the door.the window wouldn't roll back up and made more clicking noises when i tried to roll it up
I have atf leaking from the crimped end of a rubber line going to the metal line for the transmission.
Takata recall. I drive a 2011 chevrolet cruze with approximately 57000 miles. Last week i was driving in traffic when the car suddenly began to lose power. On my dashboard notice center the message "engine power reduced" flashed. The car lost acceleration and became very difficult to control. I was surrounded by traffic and very lucky i did not get hit as i managed to get it to coast into a parking lot. This is a very dangerous situation. After doing online research i was shocked to see the number of people that this has happened to. Unfortunately it seems to happen after the 50,000 mile mark on these vehicles and usually after the warranty expires
My car hesitate sometime during driving at low speed or high speed and the stabili trak light appear, the check engine light stays on even when i have replaced the part needed..
I have had work down on the air conditioner in this automobile three (3) times.the chevy cruze is the worse car every made.
My 2011 chevy cruze has an acceleration hesitation. Starting about 2 months after i bought the car in 2010 the issue began. When i need to accelerate in certain situations such as pulling out on a road, passing another vehicle, accelerating after reducing speed, etc. Etc. The car loses power when i step on the gas for three-five seconds before slowly responding and accelerating to where i need it to be. It's as if the car dies for a few seconds. Those few seconds are always in situations when i need to be moving. I brought the car in to the dealership and was told that it was normal.the issue is getting worse so i brought the car in todealership again and was told there was nothing wrong.my car was in for other recalls and they gave me a loaner 2013 cruze to drive. The newer cruze did not have the hesitation problem at all, it drove beautifully. There are thousands of people with the same year, make and model that have this same issue. It is dangerous!! just because no one that we know of hasn't died yet that doesn't mean that there isn't an issue. The 2011 cruze is unsafe and someone needs to do something about it.
Possible electrical problems.dash board randomly lights up; radio has gone completely off; steering wheel difficult to turn; security lock out engaged once; traction control came on and hard to steer and several occasions.this incidents are happening randomly and had near miss on highway not expecting the steering to lock up or become extremely difficult.this has happened over last several months.independent car repair shop could not find anything, but still happens.
After having other recalls with this vehicle, now there is a transmission fluid leak directly after the warranty expired. This was discovered at the dealership when "check engine" light was on due to evap vent valve needing replaced. Shottenkirk chevrolet stated the transmission fluid leak repair will cost $1,380.00
When purchasing my auto 2011 chevrolet cruze i was not told that this 2011 chevrolet cruze had a coolant leak that the company could not repair. Before i purchased my 2011 chevrolet cruze a guarder plate was installed too keep the leak from burning off of the motor and no repair to stop the coolant leak. My 2011 chevrolet cruze over heated and i was sent a letter that chevrolet company would replace the coolant once it get low. I told them that this coolant is also inside the cab of my 2011 chevrolet cruze and they said that i would be charged to have my 2011 chevrolet cruze checked for reason of leak but once coolant is leaked out or low they would replace it. This chemical is a labeled 'a' poison for humans within it's label. Which i have had those affects from it's release at this point. I cannot get chevrolet to fix this and they said that they'll not fix it just replace coolant just for 2016 after then they'll not replace leaked coolant. I asked them if i could have the 2011 chevrolet cruze checked without having a service charge and i was told i could not that i'll be charged a fee. I was offered a $2000.00 voucher to purchase another auto.being once stress of over heating or correct levels of coolant withing vehicle coolant functioning components cannot operate normally i'd have to replace those components and if not under components warranty i'll be charged service visit and parts and labor rendered. I mentioned that this coolant chemical burn off is causing sight effects and that it continues sending those chemical coolant fums into the cab of the vehicle and i'm taking medication for those sight effects of the coolant's chemical burn off. Again (general motors corporation legal agentsaid that's the legal offer and if not agreed active case file would be closed. On 3/10/2015 my case file closed with no resolution.
The key fob holding the key in the ignition broke, leaving the key in the ignition, unable to turn off or turn on the vehicle.
After awhile of owning my vehicle i noticed my ac/heater blower began to stop blowing out of my vents, and it only blows out of the defrost vent. With the bloweron my windows becomevery fogged and hard to see. I took it to a repair center and found out that it would end up costing me $1000 to fix a $15 piece. With having to remove my entire dash. They told me it was a lever of some sort and there is no other way to get to it.
The interior door handle chrome peels and caused deep cut to finger.
In the last 4 months my tracking control, stability traction control, and reduce engine power light stays on. I have had knock censor replaced, value covers but nothing has worked. My car constantly cuts off in in the middle of traffic and three times on the freeway at 65 miles. The car is very unsafe and yet there are no recalls on my car.
Many recalls on vehicle, over 5. Engine issues..car does not run well...i've taken the car multiple times inthe past months..
" takata recall" transmission failure
While driving my 2011 chevrolet cruze lt when it gets t0 between 30-40 mph the rpms will go extremely high the check engine light will come on and the car will slow down as it is slowing down it will jerk into the lower gears if i don't put the car in neutral. Since i don't have a reader for the check engine light i have to pull over and disconnect my battery to get that to shut off. I have to let my car engine/transmission cool down before driving again otherwise i will only make it eighth of a mile down the road and the same thing happens. I want this problem fixed. I officially hate my car because of this problem. Makes me never want to buy a chevrolet again. I have seen may complaints of this happening to this year of car. This should be recalled and fixed free of charge.
The hose that connects to the coolant for the ac system always breaks and the heating and cooling stops working, this is unsafe because it may cause overheating of the engine if not repaired.
Chrome is peeling on interior door handles leaving razor sharp edges. Unsuspecting passengers or driver can be seriously cut by the material. This is especially dangerous to children exiting the car.
I parked my car in a parking lotto go into a store and when i came back immediately after i started it under the hood there was a lot of smoke even after i turned it off there was still smoke everywhere.
I drove my 2011 chevrolet cruze to work without issue. Upon leaving i started mymy vehicle, put it in reverse and backed out of my parking spot but it would not drive forward. I had the vehicle towed to my home. The next day it would not start up entirely.
To whom this may concern, this vehicle has issues with stabiltrak/traction control. This vehicle has been serviced routinely throughout the time i have had it. This vehicle was brought in at the dealership upon receiving the letter for the recall, i do not think this was thoroughly inspected. It was under ten minutes, that i was told the vehicle didn't have a problem. In my opinion, this was totally incorrect. The problem persisted still to this day. Nobody reported this problem, which could be a major safety concern for my family and i. This will be the first investigation into this matter. If the dealership did say they thoroughly inspected it, why didn't they report this matter to you, which would be landers mcclarty chevrolet, huntsville al. I have done major research and this matter is unacceptable. The dealership was completely in the wrong. None of this matter was handled correctly, why didn't i get any details or documentation. Why wasn't it reported?? i'm gonna continue to search for paperwork, and the exact dates which i took it there. I will be in contact with my lawyer, and get any paperwork and evidence reviewed. The stabiltrak light stays on, and caused me not to go into reverse. The steering completely went down and parking assist, as well as traction control is always on. This has been a complete disaster. I ask you with complete sincerity, to follow up. My family's life shouldn't be in jeopardy because of an improper investigation. This dealership will need to take full responsiblity. I will upload and pictures or attachments that are needed. Keep in mind, that these are the exact issues that this vehicle was recalled for, the same engine which is the 1.4 liter turbo, and the same model that has been recalled for this exact malfunction!
The car has a burning electrical smell. Sometimes we can smell the odor in the cabin, but mostly coming from the engine after we have finished driving the car and walk around the front of the car. The odor has been present since we purchased the car in november 2016.
Transmission problems.
On october 19,2018 my in laws were traveling north on route 61 in pennsylvania. They can to a red light and ran into the back of a minivan and the airbags deployed. Then we dont know what happened, but the car accelerated and went the length of a football field and they hit a pole and my mother in law died instantly and my father in law died at 5:10 am.my concern is why isn't it an industry standard that once the airbags are deployed the throttle doesn't shut down. If the throttle would have not worked they way still be alive.if you cant help me could you send me in the right direction.
My car needs 4 fuel injectors and gage was stuck open a driving hazard. Oil has neen leaking around valve covers amd replaced but do smell burning time to time got coolamt leak fixed last year.
Have a 2011 chevy cruze that i bought a few years ago, from carmax. Since i bought the car a few years ago, my car has always been very warm on the drivers side foot area, and where my leg rests there is a panel on the right of the gas peddle that is where the heat comes from. I have brought my car a few times to the dealership after i noticed how hot it got in that area.over 130f!(i gave up at this time,)last week, my wife had a small rear end crash on my car.nothing major but we took it to the body shop to get work on. When i brought the car in to them, i asked them if they can put some new insulation pipe on my car heat pipes, because the old ones were probably needing to be replaced. When the replaced it and my car was ready for pick up, they told me that they put the new insulation on it, but they showed me the old one.the old one was burnt and they said could have almost caught fire those pipes.along with the side panel was warping due to the amount of heat coming out of there.i told them at the time, that its a safety issue, but they said because my warranty is expired from years ago, they have to charge me for inspecting it, from there if they find a issue then we can discuss with gm what is the best way to handle to repairs and costs.(i told them i would get back to them about that.)
New 2011 chevrolet cruze. 270 miles on odometer. Entering my garage and stepped on brakes and care would not stop. Release brake and reapplied and car stopped. Took to dealer who tested and found no problem but when technician was taking car into bay to install mudflaps problem re-occurred. Dealership kept car and ended up replacing a power booster check valve. *ln
This happened twice:i was going down a mountain in southwestern va, where i am from, and it was like the brakes were grabbing. I could feel it in the brake peddle, steering wheel, and floor.i thought they were not going to stop me.we pulled the front tires to check the brakes and rotors, and they are both fine..the passenger with me could feel it too both times.
I just purchased this car, used. I went to start it, it worked perfectly fine. I went to start it again later in the evening ( 7 hours only from when i bought it ) and it would not start, lights worked but it would not start. Eventually whatever is wrong with it began to get it worse and now it won't start, and nothing will work. The key is also stuck in the ignition. Again, only had this car less than 12 hours. The vehicle was stationary.
Noticed i was losing coolant rapidly, full tank within 1-2 days, only driving about 7 miles to work and back. . took to dealership (where purchased) and they determined engine coolant leaking from faulty water pump. Thought the issue would be covered by gm extended warranty because already existing special coverage bulletin 14371a, existed for this issue in 1.4l engine, ...but not for the 1.8l engine, which is what i own. The water pump in the 1.4l is the exact same part in the 1.8l engine, so i'm lead to believe that the water pump in my vehicle should have been covered due to it being a faulty part, in general. Water pump was replaced and have experienced no more leakage. I am unable to attach the service invoice from mckinleyville chevrolet and buick, but can provide hard copy.
On my 2011 chevy cruze i have noticed that my radiator coolant tank has been leaking out antifreeze. I have noticed that in may 7th 2013. I had it taken into the dealer and it got fixed by the dealer on date listed. I have continued to buy more of the special brand of coolant and just been filling it up without having to go to the dealer because then i have no vehicle to drive. Last night on 1/11/14 i put more antifreeze in the vehicle and was going to check on it the next morning. I noticed that on 1/12/14 the next day that the radiator coolant tank was almost empty after filling it up all the way last night. Looking around my father and i saw antifreeze sitting on the transmission and no hoses are leaking. It is being taken into the dealer again on 1/13/14 for this issue again. I have filled a complaint with gm and got a case #. Gm customer service notified me that if this happens again after being taken to the dealership to call them again. My fathers guess is that the pressure in that tank is 20psi and since the hose does not appear to leak that the anti freeze from the radiator coolant tank is coming out of the tank from the pressure cap.
My a/c condenser was hit by a rock and the dealer said it's not covered underwarranty. But i know there is a tsb #10461 about the a/c condenser.
The chrome plating on both the front driver and passenger interior door handles started to peel off which created sharp edges on the handles in which i and others have cut ourselves on. I had to chip some of the chrome plating off and wrap the handles with tape to prevent myself and my kids from getting cut on the peeling chrome finish.
When you back off the throttle and slow to 20 to 25 mph, you never know what the car will do. It may coast like a normal car. It may downshift and slow moderately. Or it may downshift to first gear and slow radically. When this happens, the computer takes full control of the vehicle. You step on the gas and nothing happens. The computer has control of the vehicle for the next 5 seconds. This has happened at least 40 different times. This creates a very dangerous situation. First, i am in the driver seat and i should have control of the vehicle. I do not. Secondly, most people drive with the flow of traffic. If i slow radically for absolutely no reason and all of the drivers around me continue on, someone behind me will run into me. It is only a matter of time before a distracted driver smashes into me. And thirdly, since i never touched the brake, the brake light never came on. The driver behind me have no way of knowing that i am radically slowing and creating such a dangerous situation. If you step on the gas to get the car to go, nothing happens. Then the computer returns control to the driver and the car takes off at full speed. If you step on the brake, the computer takes over. You then must come to a full complete stop before the computer will return control to the driver. If you are making a turn when the car radically slows, you could very easily loose control. When the pavement is wet or slippery, the problem is greatly increased. You are totally at the mercy of an insane computer. Feel free to contact me if you need any further information. Please go to the local chevy dealer and test drive a cruzewith the automatic six speed transmission. You will see what i mean.
Most other gmc and chevy models were recalled for this, but not this one. It clearly is an issue here as well. The ignition cylinder lock jammed. The key was stuck inside and unable to turn off the vehicle completely, leaving it on battery mode.
I think we have a anti freeze smell inside the car when ever the heater is used. I can no longer drive the car if i am going to need heat. Dealer worked on the car 4 times and has not fixed the problem. The only smell gm will admit to is a hot plastic smell. Even if it is hot plastic what is it doing to peoples health? i feel sick and nauseous when using the heater.
Cars heat does not heat up, blows out cold air. It is always one click above cold when in motion, when sitting still it will heat up 2 clicks above cold. This is a problem on this car and there are many complaints. The problem does not seem to be fixable, even when replacing the the heater core or wiring.
When chevy cruze reaches full operating temperature, using the heater produces a very strong smell comes from the heating ducts inside the car. Especially during use of the defrost setting. The smell is like burning antifreeze and burning plastic. This happens when the heater is set to full hot. Fan speed doesn't seem to matter. This only exists once the car has reached full operating temp. With the car off over night residual smell still permeates inside the car. The smell on a 30 minute commute is so bad that i feel dizzy, nauseous, and i have to roll the windows down even when it is cold outside. I have asked others to ride with me and every person has experienced the smell.
Car has constantly been slow in shifting gears when in automatic
Transmission fail, too much ignition leaking
I was driving at 30 mph and looking to change lanes. I backed off the throttle to let one car pass. Just when there was an opening in traffic and i was ready to accelerate, the computer took full control of the vehicle. The vehicle downshifted to first gear and rapidly slowed to 10 mph. At this point there was no longer an opening in traffic and i had to come to a complete stop in the middle of the road and wait for another opening in traffic. I have an excellent driving record and i did not accomplish this by doing stupid things like coming to a dead stop in the middle of the road for no reason. I continued on. A quarter of a mile down the road i backed off the throttle to slow for a curve. Again the computer took full control of the vehicle. When i went to accelerate, the vehicle bogged terribly. For the next 5 seconds i had absolutely no throttle response. Again i am slowing for no reason and creating a hazard. I continued on. Two miles down the road i stopped for a traffic light. I was looking to make a half left. When the light turned green, i eased forward at two miles an hour waiting for an opening in traffic. When therewas an opening in traffic, i began my turn and stepped on the gas. The vehicle continued at the same speed and then began to accelerate very slowly. I nearly got hit by an oncoming car. The other driver did not expect me to continue my turn at 2 mph. I continued on. Another two miles down the road, the vehicle failed again. I was easing forward at 2 mph, waiting for an opening in traffic to make a right turn. When it was clear i began my turn and gave the car throttle. Again the car failed to accelerate. I was then force to come to a complete stop and wait for a very large opening in traffic. Again the drivers behind me are wondering why i am stopping for no reason. All four failures happened within 5 miles. I need more room to describe th
Accident, on jan 15 2017, vehicle was turning into a restaurant parking lot from a highway and hit by a f150 pickup on the front end and whole passenger side, going about 15 mph and other vehicle was traveling 50mph, none of the 10 air bags deployed, have shoulder injury 3 days following accident, vehicle was towed to collison, shop & was made aware that the frame of the vehicle from front end to rear was shattered, the vehicle was moving and turning into a business, the insurance company deemed that the vehicle was totaled. No air bags ever deployed, if there were a passenger they would have died.
I was just inquiring about 2011 chevy cruzes catching on fire.
After buying my brand new 2011 chevrolet cruse ls stick shift model on august 10, 2011, some time passed. Then, i noticed a minor problem. And i am stressing minor, because this car now has 40 thousand miles on it and is still a great car, but still has the exact same issue as follows: when i turn the key the first time to try to start the vehicle, it makes a noise but the engine does not start. Then, always, on the second try it fires right up! i notice this more often when the car has been driven, and is still warm(engine). Now with 40 thousand miles on the vehicle, it is a little easing to my mind knowing that this may not progress into something of a bigger problem. At least i hope not. Another couple of problems i must note is as follows, but have not proven to be of any concern whatsoever: at times there is a grinding noise coming from, perhaps the engine??) when the car is idle, and in neutral, at say, a red light or at a drive through window. Does not occur all the time, but a lot of the time. Thirdly, the key broke off when i tried to pull my keys out of the ignition one time. The dealer was very supportive on this issue and fixed my keys promptly and effectively. However, i have mentioned the starting(minor as it seems) issue to my dealer while the vehicle was still under warranty. They, as i likely expected, told me there were no codes or anything unusual they could find that may lead to this issue.thus far i rate my cruze a solid 9 out of 10! i enjoy driving my vehicle and it gets great gas mileage and drives more like a top of the line vehicle. I always feel safe when driving it. Chevy did a nice job with its cruze. (interior and exterior). I love the power from the 1.8 4. The stick shift nicely shifts and provides the car with more power. I am glad i don't have the automatic. Hope i assisted you with anything that may be able to be addressed. Thank you.
When the cabin heating system is activated in cool/cold weather.(the temp setting indicator to max heat and the car engine is at the normal operating range). There is a burnt rubber smell or exhaust smell that comes out of the ventilation system. The dealer has been unable to find the cause. The smell will go away if the temp setting is reduce to the cold side of the scale (ie the blue line and not the red line). I have read of other complaints about this same issue but did not find it on this site. In the worst case this may be co leaking into the cabin or it could be related to some rubber like component off-gasing because of the hot air. This happens when the car is moving or standing still, but the engine must be in the normal operating temp range as shown on the temp gauge. This has occur every year since i bought the car.
The transmission of the car is not working properly. It jumps every time i press the gas pedal and jumps when the car is on the road.
My trunk is coming open on its own. Sometimes when i unlock my car the trunk will pop open other times it will just pop open when i'm driving down the road. It is not my key fob because i have used different key fobs that i have and the problem is still happening. This is dangerous when driving down the highway. This can happen when it's sitting in the driveway. Overnight i wake up in the morning and the trunk is open or when i'm driving down the road. This started happening just this month and has been happening sporadically but at least once a day if not more. I've done some research on the internet and i am not the only one this is happening to with their chevy cruze. I think it recall is an order before a wreck does happen if it hasn't already.
I use this site to check for open recalls for my job.i am wondering why it is so outdated???i can see a few weeks, but a recall that was "posted" in noveber 2014 should be on this web site by now.why the outdated information???
Transmission is kicking while driving, especially when in reverse but also while forward. Also while in reverse the car will go forward instead. Does this every time it is driven, even while turning. Mechanic said it is the actual transmission causing the problem.
I have several issues with this car i have a mechanic looking at it now and i can give you a detailed report of every thing he finds wrong with it when he is donei do know that i loss engine power in the middle of the street while waiting to turn at a light
I purchased a certified pre-owned car on jan. 2015. Since mid-2016 (one and a half year since i owned the car) i've been noticing that my check engine light turned on every now and then, and gear shifting became significantly lagging around 30mph. Every single time in a service appointment (which i took strictly on schedule for every 3 months), i would point that out to the service department, and every single time they would claim that they tested everything and there was no problem they detected.while last week (late june 2017, 2 and a half years since i owned the car, and interestingly 5 months after all my warranty expired), i was trying to drive back home from office via the highway. While entering the highway and speedup, i noticed that my engine speed went ups and downs in a serious, uncommon, rapid manner. There was also an unpleasant noise coming out of the transmission system. My car seriously shakes, and all gear shifting attempts became useless. The car went out of control and went to neutral gear on the highway--which pushed me to a very dangerous emergency situation. Fortunately i made it stopped by the side of the highway and managed to call the roadside assistance.my car was finally towed to the closest chevy dealership, and upon diagnostics they replied that to replace the transmission part, it would cost me $4100. It was the same amount for selling the same model with good condition !!!! i read every complaints for 2011 chevy cruze regarding the transmission problem, and found very similar experiences for all the cases. It all happened on the 2011 module, transmission system got failed around 50k~60k mileage, and the only solution is to replace the whole part.
Bought brand new and has always had jerking and hesitation when hitting accelerator. Also jerking when shifting and over revving due to not shifting properly.took to dealership, they couldn't replicate issue.at 36,000 miles had to have ecm replaced due to car stalling out at stops, running very rough then stalling at stops. Seemed to help somewhat but did not alleviate the running rough intermittently still at stops which is scary as don't know when it might stall out and not go as my job requires traveling through the week.at 50,000 miles had to have ecm program "updated" and spark plugs replaced...dealership said plugs should be on a recall but they did replace no charge i paid for labor charges of course.car is still running rough intermittently at stops, almost stalls out but hasn't yet...i would never buy another chevy product and am very sad to say that as had my 1998 malibu for 12 years without major issues. Thank you.
When accelerating the car it takes a moment to actually go which has left me sitting in intersections etc. This is a common problem since it is a wire relay not a cable relay so it causes a delay in sending the message to the motor.
Many occurrences of pushing the accelerator, and the car having a delayed reaction to accelerate. This has almost caused collisions with other vehicles when coming from a stop in a parking lot onto a main road.
Whife driving down the road traction control light comes on slows down to about 20 very dangerous 4th time it has happened to her.chevy dealer fixed it said it was accelerator pedal. Did it again.on the way home and to work
2011 chevrolet cruze.consumer writes in regards to vehiclebrake malfunction.the consumer stated as she turned into a parking lot, the vehicle suddenly accelerated, giving her no time to react, with applying the brake. The consumer hit a planter box, which stopped her from crashing into a wall.
While driving on the highway my "engine power reduced","service traction control", and "service stabilitrak" warning notices appeared. Frantically i pulled over on the up coming exit ramp, even though the engine would not go over 5 mph with my gas pedal pushed all the way to the floor, and was fortunate not to be hit with my 3 children in the car. After doing my research , i turned off the car let it rest and continued driving only for it to happen 4 more times with in 25 minutes. This has also happened 3 other times throughout the week! there seems to be no answer from the dealership even though i took pictures of the warning lights and provided many other exactly similar complaints all across the country! i will not drive this car and especially not with my children in it i have just wasted 16k of my money ! why is there not a solution for this issue yet and if there is why does it take such extreme remedies to find the solution. This is a recall material situation! i would like someone to call me in regards to this situation, i feel there is no excuse my children and i could have died tonight !
2011 4dr eco.vehicle leaking antifreeze, strong smell of coolant and recall nhtsa campaign 12v288gm 12081 oil on engine shield, repair done 11/7/2013 while visiting colorado springs, co... Dealer invo claims thermostat housing leaking, replaced part...cruise control not holding. ..not address...11-12-2013 2nd failure coolant leak and oil mileage at failure 93513 dealer found leak at the corner of water outlet on rear cylinder head, and replaced outlet tube..11-23-13 went to start my car found antifreeze and oil leaking on the ground....calling dealer in colorado springs again...this is [xxx]...something when its cold is causing coolant and oil to leak...found many service bulletins for these items and 2 recalls for this problem...information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The carcuts out and jerks (has no power) (no warning lights) when accelerating or staying at a steady speedwith engine light coming on or flashing.i've reported to dealership. So far, don't know the cause of problem.
My 2011 chevy cruze ltzwent in to reduced engine power mode and said to service stabilitrak and traction control.this happened in below freezing temperatures with frozen precipitation on the ground.research online indicates this is a common problem with chevy cruze vehicles.the car was drive able after powering down for a few seconds, but a few miles down the road it would go into reduced engine power mode again.this has happened multiple times over the last week.likely throttle body problem.
In addition to two complaints filed about this vehicle already. The u.s has no concern for human life in the u.s and is allowing white supremacy to endanger minority drivers and other drivers. The testing of satellite radiological dispersal weapons and remote control systems involving, hacking, backdoor access, remote control, surveillance and vehicle compromise persists. On 12/10/15 and 12/09/15 the vehicle was halted by force from a satellite tracking the vehicle. Ample evidence of electrical problems in the car, cellphone tracking and home tracking is available. A federal lawsuit was filed and dismissed without reason of cause to further the hate crime. On these two days i was driving the vehicle one again, and lost control over the vehicle steering and throttle. The issue occurs at stop signs to cause an accident there or at a intersection. The vehicle is purposely tampered with during transit to cause loss of control and throttle. The vehicle throttle is gone, the gas peddle goes limp and the engine stops throttle for a duration. The engine then kicks in full force after a series of hard sputters on throttle jerking the car forward up a hill or into to a stop. I was in highland ny leaving a plaza, where this occurs, and other intersections with lights
Stability tracand traction control light appears, vehicle experiences immediate loss of power.experienced while driving on freeway attempting to change lanes.due to the sudden loss of power i was nearly struck by a big rig.dealer can not identify codes only code that appeared was po171,fuel trim lean code was addressed by dealer, dealer claims original complaint was tied to the p0171 code.while driving home experienced sudden loss of power and rough shifting.no warning lights or indicators appeared. Vehicle smells like burnt oil, and noticed a loud ticking noise. Notified dealer and was told it is normal vehicle will be fine after 400 miles of driving.my families life will be placed in jeapordy for the next 400 miles.the unresponsive acceleration and sudden loss of power is a serious safety issue.
When you back off the throttle and slow to 20 to 25 mph, you never know what the car will do. It may coast like a normal car. It may downshift and slow moderately. Or it may downshift to first gear and slow radically. When this happens, the computer takes full control of the vehicle. You step on the gas and nothing happens. The computer has control of the vehicle for the next 5 seconds. This has happened at least 40 different times. This creates a very dangerous situation. First, i am in the driver seat and i should have control of the vehicle. I do not. Secondly, most people drive with the flow of traffic. If i slow radically for absolutely no reason and all of the drivers around me continue on, someone behind me will run into me. It is only a matter of time before a distracted driver smashes into me. And thirdly, since i never touched the brake, the brake light never came on. The driver behind me have no way of knowing that i am radically slowing and creating such a dangerous situation. If you step on the gas to get the car to go, nothing happens. Then the computer returns control to the driver and the car takes off at full speed. If you step on the brake, the computer takes over. You then must come to a full complete stop before the computer will return control to the driver. If you are making a turn when the car radically slows, you could very easily loose control. When the pavement is wet or slippery, the problem is greatly increased. You are totally at the mercy of an insane computer. Feel free to contact me if you need any further information. Please go to the local chevy dealer and test drive a cruzewith the automatic six speed transmission. You will see what i mean.
Set up the airbag and the car mileage does look
Was traveling on the highway with cruise control set at 67mph when suddenly the car just lost power and the engine quit running. All of the dashboard instruments lost power ,gas gauge registered empty, etc.although the radio did not go off.luckily this happened with very light traffic and was able to pull off in the emergency lane and put the vehicle in park and restarted the vehicle with no trouble.continued our trip and did not happen again.after thinking about this i did notice the vehicle a few weeks ago losing some accelerating speed/power intermittently while traveling.not sure if that was an indicator or not.did call onstar approximately 5 hours after incident to diagnose and see if any error codes came up and they stated they showed nothing. This is my daughters vehicle and i fear that if she is traveling in heavy traffic and this happens again that this could cause a sever accident.
Almost to into a huge accident driving on the high way at a speed of 35mph when my car slowed down with my foot still on the gas. It felt like my gears were shifting without me shifting them. I really don't know to much about cars but i know this wasn't supposed to happen while driving
The contact owns a 2011 chevrolet cruze. The contact stated she reported problems with the handling of the vehicle within the first three months. Problems reported included: shifting issues in which the vehicle appeared to slip out of gear, the vehicle intermittently lunged foward when her foot was on the brake, when in park and once while driving. She also reported incidences of unusually long periods of hesitation when stepping on the accelerator pedal. The service stabliizer, serivce power steering, traction control andengine lights illuminated periodically as well as the instrument panel going blank while driving. Updated 01/04/12
The contact owns a 2011 chevrolet cruze. The contact stated that the service stability traction control warning light illuminated intermittently and the accelerator pedal hesitated to respond. On the first occasion, the contact was driving at 20 mph and the vehicle stalled. On a second occasion, the vehicle stalled while driving at approximately 35 mph. The contact was able to restart the vehicle each time but the failure was progressing. The failure caused the vehicle to go into a limp mode each time. The vehicle was taken to the dealer twice and they were not able to replicate and diagnose the failure. The vehicle was taken to the dealer a third time who diagnosed that the alternator assembly needed to be replaced. The electronic stability control failure was unable to be determined. The vehicle was taken back to the dealer where it was left for a diagnosis. The manufacturer was notified of the failure. The approximate failure mileage was 36,000.
While driving at no specific speed the car alerts and says check engine, reduced engine speed, and check stabilizer traction control.the engine then powers down and will not accelerate.i was recently driving and this happened, to avoid an accident i ended up in a ditch and had to be towed out.i had the car repaired which was costly and was not covered under the power train warranty chevy offers.i feel that this is a very dangerous defect on the car and should be addressed as a recall,due to the first time i tried to have the car repaired i was told it was gonna be 4-6 weeks to wait on the part because they were on back order because they have had quite a few cars with the same problem.when i addressed this issue with chevy they had no concern that a car losing power while traveling was no big deal.i was nearly rear ended bya semi-truck and was forced into a ditch.
Hesitant acceleration issue.after coming to a stop.i put my foot on accelerator and vehicle did not go forward at first.then engine rev up but vehicle started to move slowly.when it did i could only go 27 mph in a 45 mph zone.had to pull over and turn off vehicle.this is a very dangerous issue when trying to merge on to a highway.went to two authorized chevrolet dealers on 12/02/13 and 4/02/14.both dealers stated they could not duplicate problem and all trouble codes indicated everything is ok.which it is not.this is a 1.4 turbo 4engine.i am afraid to drive this vehicle.please help!
While attempting to accelerate into an busy intersection, i floored my car and quickly realized my engine had drastically reduced power.the car was hardly moving.the engine was running but there was no acceleration.there were no warning lights or anything, just no acceleration.luckily, the driver barreling up behind was able to move over into the other lane or it would have been a horrible accident.
The 2011 cruze should be taken off the market. This car has caused me to almost crash 10 times in the past month that i have had it. There has to be a defect with the acceleration of the car. When i merge on to the interstate and try and speed up the car stalls out and has a hard time shifting. Thousands of others have complained about the same issue. This is a hazard to vehichle owners as well as other motorist. When will something be done about this? gm should have to fix these units. Http://www.arfc.org/complaints/2011/chevrolet/cruze/power_train/problem.aspx.
My 2011 chevy cruze has an acceleration hesitation that causes me to feel totally unsafe in the vehicle. Starting about 6 months after i bought the car in 2011 the issue began. When i need to accelerate in certain situations such as pulling out on a road, passing another vehicle, accelerating after reducing speed, etc. Etc. The car loses power when i step on the gas for three-five seconds before slowly responding and accelerating to where i need it to be. It's as if the car dies for a few seconds. Those few seconds are always in situations when i need to be moving and i don't like it. I brought the car in to the dealership and was told that it was turbo lag. Thinking i didn't know much about cars, i let it go. The issue is getting worse (and there were numerous other little issues) so i brought the car in to another dealership right before it hit 36,000 miles and was told (on two separate visits) that the problem was perfectly normal and that there was nothing they could do. They showed me a tsb from chevrolet saying that the issue was normal. They also said they could not replicate the issue. Interestingly enough, when they had my car for a total of 7.5 days (over two separate visits) they gave me a 2013 cruze to drive. The newer cruze did not have the hesitation problem at all, it drove beautifully. This leads me to believe that gm realized there was an issue with the 2011 cruze and was able to remedy it in the newer models of the car which leaves the many 2011 cruze owners scared for their lives every time they drive their cars forever. That isn't right. There are thousands of people with the same year, make and model that have this same issue. It is dangerous!! just because no one that we know of hasn't died yet that doesn't mean that there isn't an issue. The 2011 cruze is unsafe and someone needs to do something about it.
My car has a check engine light and i took it to dealer they do not know what the code is, its p057c and i was driving on highway going 70 and car all of a sudden loses power went from 70mph to 5mph in a split second almost got rear ended by a semi truck i am afraid to drive my car for my safety. Dealer wants hundreds of dollars just to try and figre out the issue but after diagnostic they still have no clue. So thir plan was to dissect my car like a science project and maybe fix it. They want the car for a week and do not offer any loaner cars. Chevrolet northridge dealership california. Today 03/04/16 driving to work going 40mph and get to a red light, it turned green i hit the gas and the car just revs and wont go more than 5pmh . I had to pull over and turn car on and off 2 times before i could get to work. And got there late because of this. And again almost got rear ended. I press the gas and the car revs as if it is idling. Please make this a recall and help get this fixed. Its going to be a reason why a driver loses theirlife. This is a true emergency since it just feels like the car has a mind of its own. And dealer does not know what to do. Please please help!
Car would not accelerate while at a stoplight, with cars behind me.radio readout said, "stabilitrak turned off"; dash readout said, "engine power reduced!".i could not accelerate past 1st gear. I had aaa tow the vehicle to a local dealership, and i was told the throttle body needed to be replaced because the throttle would not open.
Bought this car used with 51k miles a month ago. Drove great the first week, after that loses powerupon acceleration and is slow to get up to speed. While driving just now, the car was losing power so i decided to hit the gas harder and instead of going faster the the stability track light came on. I am starting to wonder if i made a bad decision purchasing this car. It had trouble going up hill on the highway last wk. This car is too compact to have speed issues.
The contact owns a 2011 chevrolet cruze. The contact stated that while driving at various speeds and letting off the accelerator, the vehicle would downshift slowly or aggressively. The vehicle was inspected by a dealer and they advised him that they were unable to diagnose the failure and that the computer was learning the contact's way of driving.in addition, when trying to accelerate to higher speeds the vehicle would creep and slowly accelerate. The dealer was contacted a second time and they test drove but were unable to duplicate the failure. The failure mileage was approximately 7.updated 09/02/11*lj
Transmission jerks extremely hard. When air is on car fails to accelerate at all. Idles on its own, jumps gears always. Fuel system is bad, it chokes constantly and wont start some days. It vibrates extremely hard and i had it serviced 1 month ago for shaft case. This is the worst car ever!!!!!!! its a danger to drive it wont pick up speed and when the air is on it wont move at all. If still at a light, it will jerk extremely hard to where it jerks me. When in park it idles itself. If i'm entering onto the highway it wont pick up speed even if the air is not on. When i reverse and go back to park it jerks extremely hard. I hate this car!!! sometimes it doesn't want to stop.
Vehicle was on highway going to lexington ky from louisville ky.car begin to smoke.hose that was supposedly fixed on radiator was rigged and oil spilled from the hose causing it to go into engine.engine overheated while driving on highway.engine died.had to get car towed from one city to the next. Got stranded in another town because could not obtain a rental car because they were closed.since 2016 i have spent over $7000on getting the same issues or related issues fixed.i have spent over $5000 in rental cars and i still owe $9000 on my car which i purchased from bales automall/bachman in jeffersonville indiana in 2014 with on 28,000 miles.i have kept my services up to date on the vehicle and have documentation for that.it seems once i begin to get oil changes at this location my car begin to decline.i would be told that i had one problem, they would fix it, and then something else would happen.in addition, i have a witness who is a family member who is experiencing the same problems with the same year and model car that she owns.i see her going through the same down spiral steps with her car as i did.it is almost like clockwork.i have read consumer reports about these vehicles and none have been positive.in fact, many who have a turbo engine will or have experienced this same issue.the car is a lemon... It needs to be recalled!! it is unfair that i purchased a car that was no good and that only ran good for two years before having to replace the turbo twice and the engine.let me reiterate.. I still owe $9000 on this car. At this point i am clueless and i feel as if i was taken advantage of.when i reported this to the bbb;gmc and other sources they led me on for weeks knowing that they would not assist in the matter.because of this whole fiasco ihave anxiety in which i am taking medication. Please help dont know what to do
The contact owns a 2011 chevrolet cruze. While driving 30 mph, when the contact released the accelerator pedal, the vehicle stopped abruptly. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic, but the failure could not be duplicated. The vehicle was taken to david stanley chevrolet (located at 614 w interstate 240 service rd, oklahoma city, ok 73139, (405) 632-3600), but was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 43,163.
On october 19,2018 my in laws were traveling north on route 61 in pennsylvania. They can to a red light and ran into the back of a minivan and the airbags deployed. Then we dont know what happened, but the car accelerated and went the length of a football field and they hit a pole and my mother in law died instantly and my father in law died at 5:10 am.my concern is why isn't it an industry standard that once the airbags are deployed the throttle doesn't shut down. If the throttle would have not worked they way still be alive.if you cant help me could you send me in the right direction.
Car does not properly accelerate, so much so that i need to use the hazard lights to avoid being hit by the car behind me when accelerating after stopping at a stop sign or red light. This is not safe. I have small children.i drove 40+ miles (city miles) and had no issues getting there, but then when i attempted to turn the car on again to return home, the temperature gauge showed the engine go from cold to hot very quickly, displayed the message "engine hot a/c off" and it started making a loud squealing noise. At this point i swerved the car off the road because my daughter and i feared for our safety and thought it was going to explode. I put the car in park, we both opened our doors and took off running from the car until we reached a safe distance. I had to have it towed 40+ miles to my home. The mechanic checked the vehicle again and found that the radiator had cracked and that the water pump needed to be replaced. He replaced the radiator and also the water pump, and ensured the proper amounts of all fluids. Also, whenever i attempt to drive on the highway, the front end of the car gets very hot and the "transmission hot idle engine" message comes on and the ac, which was working fine, does not work now. Still, the mechanic could find nothing wrong with the transmission! the heat from the engine and transmission come straight through the front of the vehicle, which with no ac gets super hot in addition to the 80+ degree weather in central florida (and it's not even summer yet!). Every time i have to have tried to refuel the car within the past 2 weeks of me having purchased it, the engine stalls and stalls and stalls. It takes 10-15 tries to turn the car back on every time i refuel. In addition to this, once you actually get the car back on the car jerks when put in drive. I have to keep my foot on the gas or the car will shut back off.
The contact owns a 2011 chevrolet cruze. While driving at various speeds, the vehicle would not immediately accelerate when depressing the accelerator pedal. The vehicle was taken to the dealer who could not duplicate the failure. The manufacturer was notified of the failure. The failure mileage was 28,000.
Cruze control fails to remain set and turns off on it's own resulting in reduction of speed when traveling. Rear seat belt buckles become non-functional and won't fasten, posing a safety hazard and making the rear seats unusable for passengers.
Vehicle has a very rough idle while stopped and while driving. When driving the vehicle will change roughly idle and speed up the vehicle. While in a stopping position the vehicle will roughly idle and the rpm indicator will bounce up and down. The engine light is on and the traction control warning and service esp warnings come on intermittently while in stopped position and then the vehicle will not accelerate properly. The most recent one revved and accelerated on its own, almost hitting the car at the stoplight in front of me.
The contact owns a 2011 chevrolet cruze. While driving 25 mph, the brake pedal was depressed, but the vehicle accelerated independently. As a result, the contact crashed into a fence. The air bags failed to deploy. A police report was not filed and there were no injuries. The vehicle was towed to an independent mechanic after the crash. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000.
2011 chevrolet cruze.consumer writes in regards to vehicle decelerated while driving from 68 mph to 6 mph without warning.the consumer stated she was traveling east bound on the pa turnpike, when suddenly,the vehicle went from 68 mph to 6 mph with no warning. With all the traffic she was able to get to the outer lane and off the road. A tow truck driver was able to get the vehicle started. The next day, the dealer replaced the throttle body.
While driving i lost engine power and had no foot throttle.the check light came on that stated reduced engine power and check stabilatrak.shutting car off and restart did not fix.my car would not go over 4mph and i was nearly rear ended.
The contact owns a 2011 chevrolet cruze. The contact called on behalf of her son. While driving 20 mph or less, the accelerator pedal was depressed, but the vehicle failed to respond. The contact stated that the reduced power, traction control, check engine, and electronic stability control warning indicators illuminated. The vehicle was towed to the dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 153,468.
While driving at any speed for it has happened several times the rpm's go so high the car accelerates and it sounds like the engine is going to blow up... At the same time the steering column locks and i loose all ability to steer the vehicle and the brake also try to lock.making the car feel like i ran something over and it stuck under the car....pulling the emergency brake and putting the car in neutral help bring it to a stop-
My daughter almost died driving it on monday. She was on route 1 in college park, md when the check engine/reduced power light came on and she could go no more than 2-3 mph. This is a very busy road, and she was almost in a potentially tragic accident. We had the car towed to sport chevrolet in silver spring, md (240-471-3190). Our service advisor ([xxx]:) informed me this morning that the fix is a throttle body replacement which will cost $648. In going on the chevy forum website, this has happened multiple times to chevy cruze and malibu models. It's only a matter of time until someone dies. The throttle body is only covered up to 35k so i had to pay out of pocket.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I was beginning to accelerate fromat stopped position ready to enter traffic when the car hesitated to the point of stalling out.the problem is periodic.it's very scary to be pulling out into traffic and the car practically stalls.i told the dealership but they didn't take me seriously.
While driving my car home from work at the end of january, i felt it suddenly slow down on its own.i had a message on my display to service stabilitrak and engine power reduced.i had no power to the car and had to pull off the road.i turned my car off for a couple of minutes and then back on, it started and ran fine the rest of the way home.then again today, feb. 24th, 2015, while driving to work, it did the exact same thing.i had to move over to the side of the road in early morning traffic (not an easy thing to do!), and turn my car off.i waited for a couple of minutes, started it and drove the rest of the way into work without problems.after reading the many complaints of the exact same situations, i would think it's time for a recall before someone gets hurt due to the sudden reduction of power!!
The cruze sputters or hesitates when braked or idling, the service traction control, services stabilitrak came on along with a flashing check engine light. I loose power and feel like i'm needing to press a lot harder on the gas to accelerate.
The contact owns a 2011 chevrolet cruze. The contact stated that when the vehicle would hesitate when accelerating between 45-65 mph. The vehicle was taken to the dealer several times but the dealer was unable to produce any failure codes when diagnosed. The dealer performed a test drive and was able to duplicate the failure but there were no repairs. The failure mileage was 40 and the current mileage was 1,000. Updated 11/16/2011 *ln
This incident is occurring on a new vehicle that was purchased less than 2 years ago.on 3 separate occasions, while driving on the freeway, at a rate of speed approximately 65 -75 mph, the lights on the dash would light up and the car would fail to accelerate and start losing speed.attempts to press the accelerator and gain speed would result in either the car revving very high and only reach 5 - 10 mph hour, or the car would completely lose power and die.the owner of the vehicle was unable to exit the freeway due to the high rate of speed of the other vehicles on the freeway as the car would not accelerate faster than 5-10 mph.this situation is highly dangerous as the vehicle is in jeopardy of being in an accident or causing an accident as you have no warning before the car starts to just lose speed at a very fast pace.the manufacturer and/or dealership indicated they had corrected the problems each time.
I am very disappointed with my new 2011 chevy cruze eco (1.4l 6 speed manual transmission) the car looses power especially when try to accelerate up hills,total loss of power and lack of response. This keeps happening out on the freeway.i have my foot pressed all the way down on accelerator, but no response from the car.car has slowed down to 30 mph going up the hills on freeway putting me in an unsafe position.it happens on level services too,try to get the car going when at a stop light is hard too,i give the car gas and get very slow response,when it does respond the car is very jerky going thru the gears,afraid this may cause an accident for failure to move out and with the traffic.it happens with all the gears ! i have problems too with the car over- accelerating going now hills.all the above continue to happen despite following the owners manual for operating the vehicle. I feel strongly that this is a unsafe vehicle.i bought the car with a 4 cyl turbo with hopes i would have a little extra power,i haven't seen it yet.
The contact owns a 2011 chevrolet cruze.the contact stated that while the vehicle was in park, it suddenly accelerated. He also stated that the rpms extended from 0 to 7. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 2,825.
The transmission does not engage from a stop to move and almost caused a collision. Even on the highway the vehicle does not shift properly and hesitates and when it finally shifts it slams into gear.the mostly occurs from a stopped position and then during acceleration.the dealership said that is how it is designed and nothing is wrong.but the problem just keeps getting progressively worse.longer hesitations and harder shifting.
Consumer stated chevrolet cruze caused an accident, could not stop. It crashed into a ford expedition.the consumer also stated the air bag did not deploy.
Practically every day i drive my car, i experience extreme shifting and transmission issues. Specifically, i have to floor the gas pedal for the car to move from 2nd to 3rd shift. This is an automatic car, and it drives like a poorly shifting manual. It is extremely unsafe to drive because it does not accelerate when i hit the gas pedal, rather the engine revs very high and loudly, yet the car does not accelerate. It also has made loud popping sounds from the engine, and the car fills with an exhaust smell, and during the winter coolant smell is obvious in and outside the car. I am very uncomfortable driving-and feel unsafe-driving this car and it is almost four years old with less than 50,000 miles! i have brought it to the dealership on the below dates and they cannot ?duplicate the issue?, thus have not fixed it. On one occasion, the dealership had my car for 3-weeks! i have no idea if the dealership is even daily testing, or driving, the car. I do know, however, it is extremely unsafe because the shifting and accelerating is unreliable and will most doubtable cause an accident injuring myself and/or others. I have also called gm and numerous occasions and they were very unhelpful, stating they never heard of a shifting/transmission issue with the chevy cruze, when in fact the 2011 chevy cruze was recalled for shifting lock cable. I have received, unsolicited; a letter from a lawfirm to sue gm noting this exact issues shifting/power issues (amongst faulty water pumps, which i also had replaced after only owing the car 2-years), so clearly there are many others experiencing these issues.dates brought my car to (sullivan's oneills in avon, ct)1/16/2015; 5/2/2015; 5/09/2015;5/13/2015; 6/24/2015; 7/17/2015my gm service tickets are 71-1490864298 & 71-1490864298.the car is either a lemon, or needs to be recalled for shifting/transmission issues.
Intermittent service traction control and stabilitrak while at a stop when attempting to drive after the service light came on the vehicle lacked power and high temp fan turn on. The only way to get the car out of the service lock was to turn the ignition off and turn it back on.i took the car to a dealer where they were unable to duplicate the issue. This issue has been covered under a recall on other chevy vehicles such as the equinox.
The contact owns a 2011 chevrolet cruze. When the stopped the contact began to depress on the accelerator pedal but the vehicle hesitated to accelerate. The speedometer displayed that the speed was rising but the vehicle would not accelerate. When the vehicle accelerated it did so at the speed displayed on the speedometer. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The approximate failure mileage 1,000.
Well it would kind of stall when i began to give it gas the rpms would go up n rev but it didn't kick n go for a min than it would be ok until u stopped jbstarted to go again than one day i was driving n the drive went completely out on me so it goes in every gear but won't drive
My car keeps shutting off while im driving it.. It is now not even turning on at this point. I try to start it and wont turnover. Last week while driving down the highway at speed 35-40, my radio and a/c turned off, then the car began to slow down, then shut off in the middle of the highway. I want to add how extremely dangerous this is for me (7 months pregnant, and 2 little girls in car). I tried scheduling an appointment several times for the electrical recall and have been scheduled far out.
I bought this vehicle as a present for my father. After getting it home, (driving it home was all highway), he drove it around the block and noticed it had a lag in the vehicle speed. It almost felt as though it was a manual transmission. I drove it home that night and noticed the same feeling. It's almost as though it takes a lot of effort out ofthe car to keep driving. It downshifts before its supposed to when driving and as a results isn't getting the gas mileage its supposed too. Driving city, it was only getting 18-19mpg for me. It does much better on the highway, over 55mph, then with city driving. Took it back to the dealer, who took it to a bigger chevy dealer and they stated nothing was wrong. Got it back and its the same way. We love the car but will not drive it because we are afraid of not knowing what's wrong with it and possibly having something serious happen to it. We have 2 little ones that we need to worry about who ride in the car as well. Seems pretty unsafe to have a car downshift and lag with speed aspect when its not supposed too. Wish a recall would come out.
Severe hesitation when you accelerateleading to possibility of rearend collision..manufacturer well aware of issue but says there is no problem.
Ever since the purchase of the car i have experienced a hesitation upon acceleration at all speeds. I have also talked to a few people who have had the same complaint with their cruze. We have been told that this effect is known as turbo lag. The dealers say the turbo charger takes time to catch up with the rotation speed of the engine. I have driven many cars with turbo charge in my life as an auto mechanic and have never felt this hesitation on any of them. Why would a turbo charger lag when it's whole purpose is to enhance acceleration. I took the car in to the dealer for the last recall and asked them to check into this phenomena while it was in the shop. They wrote on the repair order that they could not duplicate my complaint during the road test. I am concerned because a hesitation of this sort can be very dangerous especially pulling out into traffic. Please investigate this matter. I will continue to complain to the dealer because their stance seems to be that this is something chevy cruze owners are forced to live with. I've already had some close calls due to this hesitation. Thank you.
1.4 liter 2011 cruze heater blowing cool air. Gm inspection done on 10/17/13 and they said everything was good. They told me not to worry about the intermittent check engine light that keeps coming on. This happened within two weeks. We added a almost a quart of coolant following the directions in the owners manual. Now a month later it is a quart low again blowing cool air from the heater and a strong sweet smell permeates the car. The car also fails to properly brake at times and gain speed at times. It has stalled while idling at stoplights. There is a oily residue on the plastic shield located near the oil pan.
I was pulling out of a gas station, use to my normal power and almost got hit because my car wouldn't go over 15mph floored. Then looked down and saw a engine power is reduced, service stabili trak and service traction control. So i took to a mechanic he hooked it up and the code showed up as my throttle body position sensor. They replaced it and drove it and it drove fine for about two weeks. I was just going down the road then all of a sudden my car did the same thing. I lost power so fast that i about got rear ended. Took it back to the body shop and showed the same code so they replaced the part again. And two days after all this my car is doing this again. This is extremely dangerous at how it looses engine power. It looses it so fast that someone can get hurt extremely bad.
While driving down a city street, the vehicle was stopped at a stop light. Just as it was about to move forward as the light turned green, it went into engine power reduced mode and prevented the vehicle from moving forward at a normal rate of speed. Thankfully was able to get the car off the road. Had to be towed to mechanic. The conditions were cold (about 20 degrees), with no ice. Further warnings included traction control servicing, but there were no issues with the traction control system. Mechanic is saying it is a throttle body issue.
While parked in a parking lot waiting for the snowy conditions to slow down, i waited about 15 minutes with my car on idle. I pulled out of the parking spot to go to my destination. As i was on drive, my car slowed down to 5 mph and couldn't accelerate, message pulled up on my screen saying "engine power is reduced". Took it to the dealership and quoted me $500 to fix the valve body system. I've read on a forum that this is a common problem for this model.
Car will slow to 2 mph with the warnings "low engine mode" and "service stabilitrack".can be going any speed and this happens.have had the car towed 3 times for this same problem.each time they tell us it is another part that is defective.we have spent approximately $2,000 on repairs for this same issue.my main concern is that my [xxx] year old son who drives this vehicle is going to get killed.if this happens on a highway with a semi behind him, the semi will not be able to slow down to that speed that fast and will run right over him.there are numerous reports of this same issue on 2011-2015 cruze vehicles that you can find anywhere on the internet (even on gm forum).i would like to know how many people have to die from this issue before a recall is made on these vehicles? parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).*cc
I was driving and all the sudden my car slowed down, a message came up that said "engine power reduced". I could not drive and had no acceleration ability. This has happened several times, and now it is happening frequently and completely stalls out.
Wehave a loss of engine power at any speed and two errors come up, "service stabilitrack" and "service traction control" .engine loses power and cannot maintain speed especially dangerous when trying to maintain freeway speeds.also happens at low speeds, 10 to 25 mph.therefore it can happen at any speed.can reset by removing battery cable, but will happen again within a day or two.this issue started about 6 months ago.happens all the time now and is very dangerous.went on line and found blogs where other people are also having this same issue.they are the ones that suggested we take off the battery cable to reset.we checked all the fuses as one blog said and they are all ok.called chevy dealer and they had no recall and wanted 100 dollars to look at it and then decide if it fell under warranty.purchased car at 43,000 miles, currently at 73,000 miles.the issue used to happen from time to time now it happens all the time.there should be a recall for this issue.the dealership does not think it is covered by the warrantybut will not say until we take it in to have it serviced.we might add we have a standard transmission as this may different than the automatic transmissions.trying to shift without any engine power is a process in terror on the freeway.
Vehicle was purchased used with 18*** miles on the odometer. Vehicle transmission shifts erratically when driving in city conditions. Problem may cause stalling of vehicle at lower highway speeds. The transmission appears to slip at slow speeds. Before shifting, vehicle regularly hits maximum (red line) rpm. Poor downshifting into lower gears causes vehicle to lunge forward at lower speeds. Most notably from park to drive. On icy roads, the hard shifting may cause the vehicle to loose traction, resulting in a crash, causing fatalities or injuries to the occupants. Vehicle was taken to dealership, technicians were unable to reproduce customer complaint. Manufacturer was not contacted. Current mileage 28***.
While driving 2011 chevrolet cruze the service lights for abs and stabilitrak begin intermittently illuminating at the same time, remaining on for random periods of time.
There is knocking noise in the rear of the vehicle. A letter from chevy states that they know there is a problem but they don't know how to fix it. #pic5726 the car has been in the shop 4 times for this starting at about 16,000 miles. I have only had the car for 1.5 months.taking the car back to shop on 1/17/2013 for the heater and a grinding noise when pushing the gas pedal down.
There is knocking noise in the rear of the vehicle. A letter from chevy states that they know there is a problem but they don't know how to fix it. #pic5726 the car has been in the shop 4 times for this starting at about 16,000 miles. I have only had the car for 1.5 months.taking the car back to shop on 1/17/2013 for the heater and a grinding noise when pushing the gas pedal down.
Driver's side wiper has stopped working.
The driver side windshield wiper is now inoperable. It has come loose from the motor and is now free roaming on my windshield. Cruzetalk.com forum states that there a lot of these issues with the chevy cruze windshield wiper system. I was driving in a snow storm when it stopped operation. I had to call a tow truck to get me. I was on the side of the road for 3 hours in a snow storm waiting for a tow truck.
Drivers side windshield wiper failure at night, in rain, at speed, resulting in severe loss of vision.found that wiper transmission intermediate link separated from lh wiper transmission bellcrank at ballsocket..further identified plastic ballsocket on link failed, and could not be reattached.replaced with new wiper transmission assembly p/n 95971326.oem failed part identified by #95971324 dongyang 12/10/10 14:16:18vehicle primarily driven in rainy climate, wipers used a lot. Never frozen to windshield, or ice/snow buildup.
Front windshield fogging up at outside humidity levels of 80% and above; stationary as in motion.the air system does not clear the internal window condensation from the front windshield, unless the ac is working. With temperatures below 75f, there's no need for ac, so it's preferably turned off. However putting regular air on heater, with no ac will fog the windshield.
We will be driving and all of a sudden the car stalls out. It has been doing this for 6 months but recently it has gotten a lot more frequent and i had my battery tested and it's not that. Also, my windshield wipers work but they are stuck in the upright position. I took it to a dealer ship and they said it was the motor and it was over 300.00 to fix it
Steering rod issue, steering wheel feels loose while driving especially when on the highway over 50 mph . Several issues with coolant/ car overheating/ overheated and gauge flew rapidly to hot, driving about 40 mph and had to pull over and turn off car - call tow truck. This happened twice, supposedly fixed but still smells of burning oil.drive side windshield stopped working while driving about 65 mph on busy highway-possible problem with the motor because the other one works fine. All very dangerous issues.
Passenger side wipe blade stopped working while driving on highway during winter conditions. Extremely dangerous in snow on the highway. Needs to be fixed asap.
Driver's side wiper stopped working in the rain.it was found to be an issue with the wiper transmission.the end came off the base of the wiper arm spindle.after some research this seems to be a common safety issue with this model and should be addressed by the manufacturer.a recall is in order due to the fact that it is a safety concern and this part should never fail let alone on a car that has not been on the road 4 years yet.
I was driving on the interstate highway during a rain storm when the driver side wiper blade quit working.i had to pull off the road which was very difficult because my vision was being blocked by the rain.it was very dangerous to do this because of the wiper failure.i was traveling at a speed of 55-60 mph at this time.
When driving in freezing temperatures my windows begin to fog and frost on the inside of all 4 windows, the rear window, and the corners of the windshield.after driving about 10- 15 minutes with the defrosters blowing warm air, the car is unable to clear the frost. And by then, the frost has built up enough to the point to where i cannot see out of either drivers or passenger side window.this car was brought to lupient chevrolet in bloomington, mn (where it was purchased 6 months ago).it was looked at for a week in which the service manger informed me that there is no fix for this problem due to the engine being too small to keep up with cold winter conditions.
After awhile of owning my vehicle i noticed my ac/heater blower began to stop blowing out of my vents, and it only blows out of the defrost vent. With the bloweron my windows becomevery fogged and hard to see. I took it to a repair center and found out that it would end up costing me $1000 to fix a $15 piece. With having to remove my entire dash. They told me it was a lever of some sort and there is no other way to get to it.
The windshield wipers will not work unless placed on high speed, and even then, they stop halfway on the windshield causing visability issues. This happened while driving down the road.
Inside rear view mirror seems lose and will vibrate/shake while driving over bumps and when the radio is turned on, making it difficult to have a clear view of what's behind the car. Dealer looked at it and said there was nothing that can be done to fix it.
Condensation on inside windows
While driving in rain the driver's side wiper blade stopped working. It was scary because i could not see.i pulled in at mechanic shop to check it out.the mechanic showed me where the arm for the driver side is connected by being pressed into a ball.in my vehicle the arm popped out of the ball causing the driver's side blade to stop working.the plastic socket probably got worn. The mechanic did not have the arm available so he innovated.i owned several vehicles in my life and much older and the wiper blades never quit like this.i think it is a safety issue and i am scared driving the cruze.i still have the innovated fix in case somebody wants to look at it.i am very disappointed with chevy.
There's a plastic gear inside the dash that changes the hvac mode from vent to defrost. That gear becomes brittle and snaps causing loss of window defrost to prevent window fogging. This becomes dangerous when driving down the road and unable to clear the window fogging.
While driving in the rain at cruising speed on the highway, my driver's side windshield wiper (transmission linkage) separated at one of the ball/cup joints causing my wiper to uncontrollably fly back and contact my driver's side window.leaving me without an operable wiper system and safe transportation to work.this is the second such failure on this vehicle as the same issue was repaired approximately a year ago.obviously, a safety concern depending on the driving and weather conditions at the time of failure.
While driving down a city street it began to rain so i turned on my wipers and all of a sudden the passenger stopped in the straight up position which caused the drivers side to get caught up in it.i immediately turned off my wipers as the drivers side was still attempting to move even though it was caught up and had to pull over because i had zero visibility. I got the wipers untangled but the passenger side no longer works. This is a major safety issue and with the research i've done it seems to be a big issue for hundreds if not thousands of others.
As i was driving on the highway, it was raining very hard and i had my wipers on the highest speed.suddenly the driver side wiper stayed in the vertical position and would not move.i completely lost visibility on the driver side and had to lean over to the passenger side as this wiper was still working.the highway (route 95) had a very small breakdown lane which i did not feel comfortable pulling into due to the lack of space and visibility.when i eventually got to my destination i noticed through the wiper cover that the wiper elbow appeared to be disconnected.i brought my car to the dealership today and they discovered the wiper transmission was broken.they mentioned that this very issue came up with chevy equinoxes and they were currently under recall.ultimately i was charged $228.05 after parts, labor, and taxes.
Takata recall'' a whole burn into my air condensor causing my fluids to leak out and causing a bad smell
This morning there was frost on my windshield i started my defrost when frost was melting i turned on wipers to remove melted frost my driver side wiper started skipping and then stuck in the vertical position and now its loose and do not operate correctly.
The contact owns a 2011 chevrolet cruze. The contact stated that the windshield defroster failed to operate as designed. The contact contacted riverview chevrolet (1063 long run rd, mckeesport, pa 15132, (888) 733-9695) who diagnosed that the defroster needed to be repaired and the dashboard had to be detached and re-attached to do so. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall regarding the failure. The approximate failure mileage was 50,000.
The contact owns a 2011 chevrolet cruze. The contact stated that while driving approximately 35 mph, she smelled an unusual odor inside of the vehicle.also, the defroster failed to operate when activated. There was heavy frost inside and outside of both windshields and all four windows. The vehicle was taken to an authorized dealer where unknown parts were replaced however, the failure persisted. The manufacturer was notified of the problem. The approximate failure mileage was 8,000.updated 03/21/14*lj updated 03/28/2014
Car during the winter months has a very strong anti-freeze smell inside of cabin when heat is on. Noticeable film or fog on window from vents that is hard to clean off. Smell bad enough to cause headaches. The vehicle has been to the dealer ship mechanic twice for this incident were the mechanic states nothing is wrong with the vehicle. Although the mechanic did agree there was 'some sort' of film on the window. He stated on both occasion that he could not smell anything or find anything wrong with the car.
The contact owns a 2011 chevrolet cruze.the contact stated that the vehicle would release antifreeze fumes into the cabin of the vehicle through the vents.the dealer replaced the heater core on more than one occasion, but the failure would recur.the contact left a message with the manufacturer, but had not received a return call.the failure mileage was 12,000 and the current mileage was 14,000. The vin was unavailable.
I have returned my 2011 cruze for electric windows automatically going down and not going back up....3 times replaced...the dealer told me after the third repair it was because of my dog drool...i then duck taped the window buttons on each door in the back where our dog sits and the same thing keeps happening...only this time it begins from the main mechanism on the drivers door which means it is not from our dog....i need help having this fixed....we also had ignition problems for the same car 2011 cruze...having to have it towed to the dealer and it cost nearly 500.00 to fix...i am hoping to be eligible to get a refund. We to were driving ...when we started the cari could feel the ignition lock and were unable to get the key out...the key actually broke in the ignition...the 2011 is not mentioned in the recall list??this is the first brand new car i have ever owned and i am extrememely saddened by all of the issues occurred in the first 2/12 years...i hope you will help...[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While test driving the new2011 chevy cruze i noticed that the windshield is very small and the rearview mirror blocks the drivers viewim and avg 5'6 and i could not see very well at all . When i told the dealer about iti was encouraged to move on top another vehicle if i didn't like it. I feel this its a safety hazard .
The contact owns a 2011 chevrolet cruze. The contact stated that while driving approximately 65 mph, the transmission failed to shift and there was an illumination of the engine warning indicator. The vehicle was towed to an authorized dealer for diagnosis, where the technician replaced the faulty transmission. In addition, the driver's side rear view mirror would emit a loud whistling noise whenever the vehicle was in motion. The dealer was in the process of replacing the mirror. There was also a large hole in the air conditioner compressor, which required replacement. The contact also stated that the exterior body paint was peeling near the front passenger side headlight. The manufacturer was not made aware of the failures. The approximate failure mileage was 64.
The contact owns a 2011 chevrolet cruze. While operating the vehicle, the tire pressure monitoring system would erroneously indicate that the tires were not fully inflated. After inspecting the tires, the contact did not discover a failure. The contact also indicated that the driver side mirror failed to adjust, which impaired the contact's visibility. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures. The failure mileage was 25,000.
The contact owns a 2011 chevrolet cruze. While driving approximately 65 mph, the contact noticed that the tire pressure light was illuminated, indicating that the the front passenger side tire was flat. After inspecting the vehicle, the contact noticed that the rear driver side tire was flat and not the front passenger side tire, as the warning light indicated. The contact replaced the tire with the spare. The vehicle was not taken to the dealer for diagnostic testing or repairs. The approximate failure mileage was 26,861.
Hello,my name is [xxx] and i am an israeli citizen. I own a chevrolet cruze 2011, israeli vin: [xxx].i read the articles regarding issues found in the vehicle's ignition switch for some chevrolet models but i haven?t read about cruse as a suspect to such an issue.i wanted to pay your attention to an issue i had with my car around 1.5 years ago which is similar behavior to what you found out with the other models.after starting the engine while in parking, i switched the gear to reverse and started to drive back to get out of the parking space when suddenly i lost the steering of the wheel (like there was no oil pressure) and lost the brakes (the paddle was stiff and did not control the wheels).during the incident my family, including my wife, was with me in the car. My wife immediately understood that something was wrong and started to ask me what is the matter (she was an eye witness to the scenario).i had to shut down the engine (turned the key to off) and started the engine back again in order for the car to start reacting properly again.needless to say my wife and i were shocked by this and i took the car on the morning of the next day to the formal chevrolet garage to report the incident and request them to check what went wrong here (as the formal garage ? they hold an historical record of my complaint).after i was told by the garage that they couldn't find any problem, i had no choice but to accept the car but it bugged me until present time.in order to make sure your investigation will not skip a possible fatal issue with the cruse model (if the issues are the same), i simply wanted to point your attention to my small ?adventure?.please feel free to contact me and i will be happy to assist you further (if needed) ?email: [xxx]cellular:[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The outer rim of the wheel broke off from the inner 'star' of the wheel leaving the inner part of the rim and the lug nuts attached to the car.the tire and outer rim detached from the car causing damage to the car's body.the car fell to the pavement when the outer rim broke away causing body damage to the front end of the car.this occurred around 7:30pm on 2/29/2016.the pavement was dry, clear and free of debris.
Three weeks ago, i started hearing a noise from the back left tire. Two days ago the esp and traction light went on as well as the brake fluid light. Everything just started hitting at the same time.i think the car is rigged to have everything go bad once the warranty period is up.would like to know if this is covered since so many people are having problems with it.i can't afford to fix it but this is my only means of transportation.
While driving on highway a message saying reduced engine power came on and vehicle would not accelerate. Also the service traction control light came on with it and service stabilitrak came on as well.
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