We found the following complaints for CHEVROLET BOLT EV (2019)
Read complaints for CHEVROLET BOLT EV (2019)
The left and right sides of the dashboard continue to come loose after multiple fix attempts from the dealer.in the event of an accident, if the airbags fire and the a-pillar trim moves outward the dash parts may be thrown at the car's passengers further injuring them.gm rep stated there is no fix at this time and all the other bolts on the dealer's lot had the same issue so i would have to continue to drive an unsafe car.
The center touchscreen will intermittently freeze when started and not recover when driving. When this occurs the hvac and radio hard buttons also stop responding which prevents control of the defrost, creating a visibility hazard that could result in a crash. Sometimes the freeze will result in the backup camera remaining on while driving forward. When in reverse the freeze results in the backup camera guidelines, parking collision warning and rear cross traffic warning being unavailable. Failure of these systems intended to prevent collisions is a safety hazard because unavailability of these systems could result in a collision. The freezing did not occur frequently when the vehicle was new, but over time this has become a frequent occurrence. The vehicle is available for inspection upon request.the problem has been reproduced by a dealer and been subject to repair twice, but the issue has continued to occur after each repair attempt. The vehicle was subject to bulletin 20-na-119which was intended to correct radio screen black/freezes after boot up, but this does not appear to have resolved the issue.
The contact owns a 2019 chevrolet bolt ev. The contact received a recall notification for nhtsa campaign number: 21v560000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Owners of 2019 bolts are being cautioned to keep their cars parked outside.some 2019 bolts have ignited even after both recall battery fixes.my bolt can only be parked outside, very close to neighbors and under trees.
At approximately 4 am on 10/6/2020, we (myself and my children) woke up to an explosion. I ran to find out what it was and saw smoke entering our home under the door going out to the garage. I grabbed my children and got out of the house as fast as i could. When i opened the front door of my house to go outside, there were flames coming out the front of the garage and the garage was engulfed in flames. We ran across the street to our neighbors house and i called 911, by this time, our entire garage was engulfed in flames. Our 2019 chevy bolt was plugged in charging in the garage overnight, as i have done regularly since purchasing the vehicle in december 2019 without issue. After calling 911, there continued to be a bunch of loud 'pop' sounds and another smaller explosion. The fire department arrived, and while they were able to extinguish the fire prior to the flames spreading to the rest of the house, our entire house is a total loss from severe smoke and water damage and black soot covering every inch of the house. Also, my daughter's room that 'shares' the garage wall was completely destroyed. The smell in the entire houseis indescribable, i imagine worse than a 'regular' house fire because it has a chemical smell to it. The county fire investigator determined the origination was in the battery compartment of the vehicle, and since the incident, there has been an investigation where multiple fire investigators, engineers from gm and a representative from nhtsa all were present to investigate and remove the vehicle from the garage. We, personally, have not received any reports from this extensive investigation to provide any further information to the cause.
Vehicle unexpectedly & without warning lost power while traveling on highway. Vehicle was unable to accelerate and all power from the high voltage system was lost.
My bolt falls under the recall for a main battery pack defect that has resulted in several car fires. Chevy states we should part outside our garage if the car is parked and charged there. This is a major inconvenience to owning the car.i requested a buyback several months ago when they were being offered by chevy. Since ohio's lemon laws are poor i was denied. I had little faith chevy could find the problem with software and i was correct.
The contact owns a 2019 chevrolet bolt ev. The contact received a recall notification for nhtsa campaign number: 21v560000 (electrical system) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and a case was opened. The contact had not experienced a failure. Vin tool confirms parts not available.
Chevrolet has a major safety defect on their hands with the 2017-2019 bolt ev. In 2020 a safety recall was issued on the bolt ev around batteries catching fire in unattended new, low mileage vehicles. A temporary fix was assigned to restrict the battery's state of charge to 90%.after several months, a "final" software fix was issued to address the problem (n202311731).since this fix, two additional fires have occurred in low mileage / non-abused or damaged vehicles. Today chevrolet issued an additional recall (n212343880) stating that battery cell swaps would be required and owners should not maintain a state of charge outside of 30%-90% (reducing the range from 235 miles to 140 miles or less). As an owner with some moderate knowledge of lithium polymer batteries, i do not have confidence that chevrolet will be able to successfully detect manufacturing defects at scale and replace all impacted cells.as this is the third critical safety recall on a single component, which is fully warranted and under a low mileage, nhtsa needs to critically review if chevrolet dealerships have the capabilities and training to properly diagnose and replace individual lipo cells within a battery pack.as an owner, the only "real" solution which would give confidence of a safe vehicle would be a full battery pack replacement, or a full buy back of the vehicle in question, regardless of local state lemon laws. So far, vehicle buybacks seem strongly tied to local state lemon laws. This is an unacceptable situation for owners from a safety position.
This is the second recall for a faulty battery. There is severe limitation on how iā€™m supposed to use my car.if i donā€™t follow it there is a risk of fire putting me and my family at risk. I have to charge the car or i will not have a way to work. The batteries are clearly faulty and should be replaced. They knew doing half measures putting all owners at risk.
Battery pack is failed and needs replacing, attempts have already been made to no avail. We should have our batteries replaced at no expense along with loaner provided until completed. Than you
I was attempting to charge this electric car at a greenlots ccs (480volt) charger in kennewick, washington. The car was parked and turned off. A blue arc of electricity shot out of the charger port on the car and came within an inch of my hand. I understand from people who know the science of electricity that i would have been killed if the arc touched my hand. The safety features on the car, the charger or both did not function properly. There is no time when an electric car should emit a lethal arc of electricity. I do not know if the arc came from the battery of the car or from the charger, or both. Neither gm/chevy nor the charger company admits there is a safety problem. Without a thorough safety investigation we can't tell if the problem is all bolts, all electric cars, all 480v chargers, ccs chargers, greenlots chargers, the greenlot charger in kennewick, wa, or the specific chevy bolt that sent out the lethal arc towards my body. Please help!
Around 11:00am on 5/1/21 saturday morningnoticed thick smoke coming out of the rear side of the car parked in the garage and it was not connected to the charger and shouted at my family & kids to come out of the house andwhen i opened the garage shutters i saw fire in the rear of car from beneath and the rear seats, which my neighbors witnessed too we called 911 meanwhile we tried to extinguish the fire using the kitchen fire extinguisher which did not help at all and it turned into a big blaze and set the whole garage on fire and burning the motor cycle and snow thrower parked in the garage and also got to the nissan amada suv parked right in front of the garage and the fire went into the master bed room upstairs and fire team later put off the fire but the car battery was still smoking until 2-2:30pm. The car was serviced on 3/25/2021 at pohanka chevy, chantilly and they did apply the safety recall-high voltage battery may melt or burn hybrid power train control module 2 reprogramming with sps and attached is copy of invoice stating the same.
After having the car's software "fixed" in may 2021 according to the previous recall instructions, we are informed that battery fires may occur in 2017-2019 chevy bolt evs with defective battery packs manufactured in s korea by lg energy. Based on our vin, gm informs us that the battery pack in our 2019 boltev was made by lg energy and instructed us to limit charging and keep the battery within a limited charge range. In our living situation we cannot park the car outside as also advised by gm due to the battery fire hazard. Therefore, we now face severe limitations in owning and driving this car.1. The danger of a car fire originating in the battery, endangering residents and common property in our condo building, including cars parked in neighboring spaces in the building's ground-floor garage, potentially leading to a condo association requirement that we park the car off-site, at considerable expense and inconvenience; 2. Greatly reduced battery range: only 110-mile range instead of the advertised 238-mile range, greatly reducing the feasibility of longer-range travel in the car; 3. Massively reduced resale value due to these issues, making it financially impossible for us to replace the car on our own; due to the problems with this vehicle, we cannot drive or charge it as advertised, nor easily replace it. Gm should either promptly replace the entire battery pack to entirely eliminate the chance of a battery fire from this defect or buy the vehicle back for a reasonable sum that compensates us for this grave disappointment and allows us to purchase a new boltev with minimal cost to us, the innocent consumers.
I currently lease a 2019 chevrolet bolt which is part of the recall announced today by gm. This is the second recall in less than a year for the same battery-related issue. It was supposed to have been fixed with a software update that i had completed in march. This software was supposed to identify defective batteries but it has not been successful as evidenced by the mounting number of fires that have happened after the ā€œfixā€¯. As such, we are now under a recall a second time.as a result of their own manufacturing issue, we are now limited to how we charge our vehicles, where we park and even the mileage range that we paid for, while gm attempts another fix.gm stated that they will again be using software to identify defective cells in our batteries and only the ones that are deternined to be defective will have those cells or battery packs replaced. As you can imagine, i no longer trust gm to be able to successfully identify whether or not my battery is defective. This is a serious safety issue. My family, my property and even people i park next to while out in public are at risk. Gm must be forced to either replace the entire battery pack in every vehicle affected by this recall or replace them with newer models containing safer batteries. They must also provide loaner vehicles, or details on reimbursement for rental cars, to those who need them due to the fact that their vehicle is virtually unusable until gm provides a complete, effective solution.
The car (bolt ev) suddenly stopped and lost all power while i was stopping at a red light. The car would not move and the error message "conditions not correct to shift". I had over 180 miles of range and all of a sudden it dropped to zero.
The contact owns a 2019 chevrolet bolt ev. The contact received notification for nhtsa campaign number: 21v560000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not available. The contact had not experienced a failure. The manufacturer was not notified of the failure. Vin tool confirms parts not available.
The carā€™s electronics under the hood got very hot when charging at level 2 (chargepoint wall charger) at home at night in mild ambient conditions (low 70s deg f). The surface of the electronic component boxes on top of the engine compartment were very hot to the touch but not burning the skin. It is not clear whether the propulsion battery also got very hot or not, but later on carā€™s display showed that car consumed 10% of used electricity for ā€œbattery conditioningā€¯ since the last full charge, namely since the car was unplugged and started to use battery power to keep battery cooling system going. This implies that it is quite possible that the battery also got hot (>100 deg f, since this temperature is what i have had observed in the past was the trigger temperature for initiating battery conditioning/cooling, e.g. 30 minutes into fast charging - fcdc - when ambient temperature was in the low 90s). The temperature measured by electronic thermometer on the surface of one of the electronics boxes under the hood indicated 113 deg f one hour after the car was unplugged and moved out of the garage, while the ambient temperature was measured to be 72 deg f. This implies the temperature of car components was even higher an hour earlier during and right after charging. If the car continued to charge, it is possible it would be in danger of catching fire since it appears the cooling system was not able to stop electrical component temperatures from rising. As far as i am aware, this car is the only bolt ev that has been observed to reach unexpectedly high temperatures when level 2 charging (240v 32a = 7.6 kw) without actually catching on fire.
I have a chevrolet bolt ev that was recalled due to risk of battery fires. It took many months of waiting and being unable to charge the car fully, but a fix was issued that scanned the battery and added monitoring software. Two fires have since occurred on 2019s with the fix applied. So now gm has said to follow these guidelines until they can find and fix a separate issue. My car is unusable under the guidance that gm has issued, which includes no charging overnight, no parking inside, no charging to 100% and try not to run below 70 miles of charge. There is no timeline for the repair for the recall and i have no confidence that they will fix the batteries appropriately since they are saying they will replace parts of the batteries rather than whole batteries, but as i understand it, new and old battery parts aren't safe to mix. The car is unusable, unsafe and a fire hazard on my property despite having less than 15k miles on it, but i cannot get gm to give me a loaner or let me park it at a dealership while i wait four or more weeks for a review on a potential buy back case.
Today my 2019 bolt premier, that had ā€œthe final software fixā€¯ recall done a month ago, had the following errors: * propulsion power is reduced * battery fault; vehicle wonā€™t restart * battery charge is shown as full, but says ā€œlowā€¯ * i could only shift into neutral * then, tried to turn the car off, and it auto rebooted with this screen: initializing; wait to shift * after initialization was complete, i got the other errors * to stop this rebooting cycle, i had to: * dismiss all errors (with check button on steering wheel) * turn off the power with my foot not on brake * tried a ā€œhard resetā€¯, but it didnā€™t change anything had it towed to the nearest certified dealership on 8/7/2021 and they havenā€™t received a fix from gm. The car is still undrivable 11 days hence. They have provided me with a rental, but doesnā€™t meet my handicap needs.
This is the second recall for the same problem. In the original recall, gm attempted to identify defective battery modulesand then replace. They also installed software to monitor the batter in an effort to detect defective modules. Clearly this approached has failed.will the nhtsa review gm's new methodology to identify defective battery modules? if their approach failed the first time, how do we know it will be successful this time?
Braking failures. After driving the vehicle for a few miles with normal operation of the regenerative braking system, the car was in motion (about 45 mph) when the car's regenerative braking system was requested by completely removing the foot from the accelerator in "l" mode (the "one foot driving" mode that automatically brakes as less pressure is applied to the accelerator).the car continued to move forward at full speed toward a red traffic light at a normally busy intersection.at that point i validated that the car was in "l" mode and decided to use the regenerative brake paddle connected to the steering wheel.that also failed to engage, and the car continued at full speed toward to the red light.at that point i engaged the brake pedal briskly and barely came to a stop before entering the intersection.nearly the exact same problem happened a second time on the drive back about 5 minutes into the drive, and after the car had been resting about 30 minutes.the car gave no notifications or warnings of anything abnormal.many drivers of the chevy bolt rely on the regenerative braking system nearly exclusively for all braking scenarios.because of this, any failure can result in an extreme hazard to the driver and nearby pedestrians or vehicles.when contacting gm, they said that under some conditions the regenerative braking system will not engage.they will not investigate or fix the issue.
I have a 2019 chevrolet bolt with a us made battery. It is not part of the recall for battery fires. Nhtsa, chevrolet, and lg all say that the problem with the fires is "2 rare manufacturing defects" and not an issue with the battery design or the manufacturing process. It has a 60kwh battery just like the korean made batteries that have caught fire. It is produced at an lg factory following their industrial design, and presumably the manufacturing process is the same as at the korean factory - since it was a defect that caused the problem, and not a manufacturing problem.however, lg has had to recall batteries made for other brands of autos. Lg has had to recall home storage batteries. Looking at all the different batteries that lg has had to recall, how can i trust nhtsa when they restate that the problem is a rare manufacturing defect that was identified by chevrolet and lg? can i believe something that was identified by a manufacturer who has had to recall multiple batteries for multiple cars and stationary situations?i would like you to investigate the manufacturing process that lg uses, and be sure the non-recalled batteries are truly safe, especially for the 2019 chevrolet bolts that have the exact same battery as the ones that caught fire.thank you.anne mellinger-birdsong 934 artwood rd ne atlanta, ga 30307
The recall on the defective batteries in the 2017-2019 chevrolet bolt evs has presented a safety risk and a loss of function that has reached a completely unacceptable level. Us as owners are living under the spectre of a fire that can cause significant personal or property damage and to date, gm's recalls have failed. Gm just released their second recall for the issue after fires continued after applying the first fix. In addition, the guidance of how to use the vehicle after completing the new recall renders the car unusable from a practical perspective. As an electric vehicle, range is limited and is affected by cold temperatures and highway miles. The guidance to reduce the charge to a maximum of 90% and never drive below 70-miles range severely hampers the usefulness of the vehicle. Additional guidance includes not parking indoors, and not charging overnight. The car takes 8-hours to charge; how are we to avoid overnight charging? the gm recall has been ongoing for many months and has now failed; putting all owners in danger both physically and financially. Something needs to be done to protect owners. At this point, only a buy-back seems viable to avoid severe damages to owners. As it is, the resale value of the vehicle has plummeted due to these severe safety issues.
Back up cam remains on after i put my car in drive. Also a loss of control of the infotainment console. You cannot lower the radio or control your climate control which means when the windshield is fogging up i cannot correct it.
There is an open recall on my vehicle, but chevy never notified me about it. I received an email about the initial recall in november 2020, but found out about this most recent recall only from the chevy bolt ev facebook group i am part of. Searching my vin on the chevy website did not yield any results for a couple of weeks (now it says that there is an open recall but no remedy yet), but now searching the vin and looking at the battery sticker information tells me that i am, indeed, part of this recall and have never heard anythingdirectly from chevy. Many others in the group reported receiving an email but i have not received any communication. This seems very suspect and very dangerous. I purchased the car used from a dealer but since i received the original nov 2020 recall information i know that chevy has my information, they just didn't contact me for some reason.
My car is in the chevy bolt recall due to battery fires. Many months ago chevy took away 5 to 10% of my e-mpg in order to lessen the likelihood of fire. When i heard they had a fix, i immediately called. I was told i will not be able to have my car checked and repaired/restored until november. This is an inordinately long time to be driving a car on recall due to possible battery fire.
We have known that these cars have defective batteries for at least 8 months.gm has had plenty of time to fix the issue but they've waited around,endangering many and limiting the amount we can drive without being tethered to a charger. I leased this particular car because of the range. Now the range is yet again reduced.this isn't what i paid for. The suggestion to park outside does me no good. I park in a carport. If my car catches fire, so does the structure and the other cars. The problem didn't start when they announced the issue, it started when they sold the cars with the defective batteries. We don't know how long they knew before they announced it. They cannot get away with this.
Since new i've had an issue with the bolt ev's infotainment display going black to include the backup camera. I cannot control the screen, the climate control settings or anything. I've been bringing it in since it was new and was told by chevrolet that it's normal operation. Now it's fried with a burning electrical smell in the center of the dashboard and uncontrollable or unresettable. I have video of the incident and have taken videos of prior incidents which gm states they cannot fix based off of a video of the occurrance. It won't allow me to upload here. I can provide if need be.
Re: gm recall number n202311731 i am dissatisfied with the gmā€™s response to this recall that addresses fires involving their battery charging system in the chevy bolt. The long-awaited final remedy is a setup for failure. Installing a software monitoring system to look for the theoretical cause of the problem is inadequate and fails to protect consumer safety. They allege, without providing consumers with the undisclosed engineering analysis that underpins their solution, that this is the best they can offer. Their plan is to monitor for electrical aberrations in the carsā€™electrical/battery system instead of replacing the faulty system. By analogy this is like a home builder acknowledging that they installed faulty wiring in your home that does not meet code and there have been a number of fires. However, instead of replacing the faulty wiring, they are installing a monitoring system that looks for changes in resistance or areas of high temperature in your walls and shuts down your power before they think your house will explode into flames. Gm has not provided any testing in the real world of this "remedy", and asks that we trust their engineers.i would like to see an independent assessment of this, not paid for by chevrolet or gm. I have no confidence in this or with gm's assertions that it is the best they can do to protect the safety of the public. As a health and safety professional, i am appalled at this solution at its acceptance. I cannot believe that this would be approved as a remedy for an aircraft problem. The more recent and less publicized boeing max airlinersā€™ electrical problems require replacement of the bonding between electrical panels and their contacts. Nhtsa should demand full disclosure of all studies done for gmā€™s bolt recommendation, and publication on the nhtsa site for a period of public comment. I adamantly reject that this has been conducted by gm in a transparent manner or that it is the safest response.thank you
My 2019 chevy bolt was fully charged and driven for 12 miles to our destination, a townhouse development with private outdoor open parking. We arrived around 7:30pm, parked it and turned it off. 20 mins later a neighbor rang our doorbell because there was 20 foot high heavy white/gray smoke cloud coming out the back of the car. I called 911 and firefighters doused the car with water for an hour after smashing the rear window to get access to the smoking area.they left, less than an hour later i called 911 again b/c the smoke restarted. Smoldering was so hot it partly burned the backseat. Once the car was cool enough it was towed to the dealership where it was originally purchased. There it began to smoke again. 911 was called and firefighters put out the smoke once again. This time the smoke was small and started on the area where the backseat was previously located; minutes later the same heavy smoke came out fast from underneath the front passenger side. The police were there to witness that incident. It was around midnight then. 3 spontaneous combustions in 4 hours; door camera videos didn't pick up movement between our arrival and the neighbor ringing the bell; onstar reports don't show anything electrically wrong with the car; no alterations had been made to it; and the dashboard didn't show any warnings during that one last trip. Based on the above, i believe the problem was a high voltage battery runaway thermal event. Even though the car is still under gm's warranty, they refuse to investigate because we called our insurance first instead of gm (per gm's product assistance claim team). The car is currently at aiia and gm could go investigate. But they won't. How many other bolts are spontaneously combusting and people getting hurt? how many will it take for gm to care? this car's damage looks similar to mine ('loss: fire')iaai.com/vehicledetails/36707410
In the early morning hours of october 21st, around 3am, we were woken up by smoke/fire alarms. We started running around our home to identify the cause of the alarm. After about 5 minutes of searching inside the home and finding nothing, we realized that there was some smell of smoke coming from the garage and when the mudroom door which leads to the garage was opened, we found that the chevy bolt was on fire and there was lot of smoke in the garage. The chevy bolt was parked/stationary in door 3 section of the garage and our other car was parked in door 1 section of the garage. The door 2 section of the garage was empty at the time of the incident. With chevy bolt on fire, we saw that the door 3 section of the garage was engulfed in flames and filled with smoke. We tried to use the fire extinguisher to put-off the fire but could not contain the spread of the fire. The chevy bolt was kept for charging overnight , as has been the general practice that we have been following for around 2 years. We called 911 as soon as we saw the garage in flames and fire engines arrived within 15 minutes but the fire had spread widely and caused rampant damages to the entire garage including the other car, bedroom on the top of the garage in the second floor and the bedroom adjoining the garage in the first floor. While all the occupants of the home got out within around 8 minutes of hearing the fire alarm, the fire and heat/smoke spread quickly to washer/dryer section, eat in dining, kitchen, family room and formal dining room. The other sections of the home including the foyer, office room, sun room and all of the bedrooms upstairs were quickly filled by smoke and soot. The heat inside the home was so much that one can literally see the framing studs. The township fire and police department arrived promptly on the scene and have been diligently following up on the investigation.
My bolt was purchased in sept. 2019. It was not part of the initial nhtsa recall because it has a battery made in the u.s. However, chevrolet still issued a company recall on it and performed a software update, evaluation of battery health, and installed an on-board diagnostic module. The "final fix" as it is called. Even though my battery appears to be safe, it has the same design, materials and similar manufacturing practices by the same company, as the cars that have caught fire. Now there has been a battery fire in a bolt in vermont that had the "final fix" installed. (not my car, it's in another state) i am concerned that the battery problem is in the design and how it is built, not due to a faulty manufacturing contaminiation that could only occur in korea. And i'm also concerned that the "final fix" is not sufficient to take care of the problem. I am asking you to investigate all the lg batteries in all the bolts to determine if they truly are safe.
Safety put at risk due to recall where car could suddenly burst into flames.remedy timeline tbd by chevy putting myself and family in undue stress.
I purchased a 2019 chevy bolt on dec. 20, 2019.the car has about 7,200 miles.while i was turning onto a thoroughfare , a warning light said there was a problem with the high voltage battery.this happened on aug. 6, 2020.chevy replaced the battery under warranty. I took the car to alfano chevrolet in san luis obispo, ca where i bought it.i mention this because i've heard of bolt batteries catching fire or melting resulting iin destruction of the vehicle.
General motors will not provide a solution to potential battery fires, as identified in their recent recall of chevrolet bolts. Mine is a 2019 and is part of the current recall.
Our 2019 bolt is overwhelmingly more likely to cause a fire than comparable ice cars due to the battery defects. Gm first tried to resolve this with a software ā€œfixā€¯ that didnā€™t actually fix anything. There have continued to be fires with this ā€œfixā€¯ applied. I park my car in a parking lot because i live in a townhome. Should it catch fire, my neighbors cars are also at risk of catching fire. I have nowhere available to park it to keep it away from other vehicles or property. Gm says theyā€™ll replace affected battery cells but isnā€™t giving a timeline or telling customers how they intend to know which parts of the battery are affected or how they can say with certainty that parts that are unaffected will remain that way. Gm isnā€™t standing by their product at all, and theyā€™re leaving customers out to dry. Now not only is my personal safety and that of my family at risk, but my neighbors as well. The car has decreased functionality since gms guidance is to both not fully charge the car and to not let the charge drop below 70 miles of range. Knowing these limitations i would not have bought a full price new car. Iā€™ve tried to work with gm on this issue but they refuse to do anything. The trade in value for this car has plummeted so it would be a financial loss to sell it and i have no other car to use. This is now the second recall for this issue and the statements from gm on how they intend to fix it donā€™t inspire confidence. They must be held accountable.
Our bolt seems to have been under recall more than it's not.we've had range subtractions to try to limit the chance of fire for years.now we have more major range subtractions, can't park it indoors, and can't charge it overnight or unattended.we are also currently at the best temperature for these limits and they are making the vehicle un-drivable due to lack of range and time to charge, these issues will become even worse as the season changes and we start to get colder for winter.we've done all the previous recalls and waited on gm to stop trying to dance around the problem with software and just replace the known parts that have manufactured defects.we feel we've waited long enough and have done all we can to help gm sidestep their known hazard, and the news and recalls get worse and worse.we contacted gm back in july and started our buyback claim, since then sadly gm's reps have stopped responding since late july.
The contact owns a 2019 chevrolet bolt ev. The contact received a recall notification for nhtsa campaign number: 21v560000 (electrical system) however, the dealer informed the contact that the part for the recall repair was not yet available the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and a case was opened. The contact had not experienced a failure. Vin tool confirms parts not available.
I just want the battery pack to be replaced with one that does not catch fire due to manufacturing defects. Nearly all of the fires have been 2019 model years. There were 16,418 bolts produced in the us-market for the model year 2019. If i take a ballpark half of the vehicles with korean cells, and half of the vehicles produced with cells in holland michigan (the holland cells not having the defect), to-date we are looking at 5 in 8,209 cars catching fire due to the battery defect. That translates to 1 in every 1,641 2019-model-year korean-cell bolts catching fire, to-date. Statistically, this number cannot go down. This represents a much higher percentage than what gm is publicly stating. This is a much higher, unacceptable risk. Gm needs to be replacing these defective batteries, or we will continue to see more fires. A software update and battery voltage check is unacceptable, as these defective cells made passed the test to make it into these cars in the first place.model year 2019 fires: ashburn, https://insideevs.com/news/505346/chevy-bolt-ev-blaze-ashburn/ port st lucie, https://www.tcpalm.com/story/news/local/st-lucie-county/2020/10/06/electric-vehicle-thought-have-caught-fire-garage-psl/3635092001/ vienna, https://abcnews.go.com/us/wirestory/us-investigates-fire-reports-chevy-bolt-electric-vehicles-73582418 miami, https://bid.cars/en/lot/0-27990292/2019-chevrolet-bolt-1g1fy6s07k4113757 jacksonville, https://www.chevybolt.org/attachments/jacksonville-bolt-png.31467
The car battery lit on fire and the car burned.
Vehicle was driving in drive mode, and began to surge as if it was regenerating hard (felt as if downshifted quickly in a manual), which was odd since it was in drive not low. Pulled over and placed the car in park. Car began to smoke (first noticed from the front underbody). Exited the vehicle and got far away. Called 911 and gave the dispatcher the information. The car lit on fire. Called 911 let them know the fire had begun. Car fully burned by the time the fire department was able to put out the fire. -what component or system failed or malfunctioned, and is it available for inspection upon request?unknown, and it will be available for inspection if requested. -how was your safety or the safety of others put at risk? the fire could have easily killed someone and having to stand on the shoulder of a multilane highway next to a blaze was dangerous. -has the problem been reproduced or confirmed by a dealer or independent service center?there is no vehicle left after the fire (total loss confirmed by insurance) -has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?insurance co. Has. Gm will be -were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?no warning lights appeared at any time
Chevrolet has been unable to fix a severe battery fire issue in a timely manner, which effectively turns the bolt ev a ticking time bomb that can potentially burn down my house, with my family's dead bodies in it. After multiple bolt ev battery fires, gm acknowledged the issue first in nov 2020, it took gm roughly half a year to come up with a software solution to "monitor" the batteries; during that half a year time period, we were told to limit our charge and park outside, without no assurance that the car wouldn't catch file when charging inside our garage. After receiving the "final" software remedy, two other bolt evs have caught fire, gm started another recall, with no solution and no timeline, and no assurance or credibility that they can provide a proper fix, my bolt ev is turning into a ticking time bomb again.while charging outside of sleep hours lowers the chance of dying from fire, the risk of burning down our house is equal. We need gm to buy back the bolt evs while they figure out and apply a proper solution, instead of risking consumer's lives and properties to wait for the fix.
The contact owns a 2019 chevrolet bolt ev. The contact received notification of nhtsa campaign number: 20v701000 (electrical system) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and advise the contact to locate a fast charging station. The contact had not experienced a failure. Parts distribution disconnect.
I received another recall letter regarding the battery issue today stating the fix has no date in sight. I was denied a buyback by gm. Gm has further stated that it's unsafe to charge the car fully, unattended, near a structure, nor should it be allowed to fall below 70 miles of range. My safety and that of my passengers and my home are at risk. Also, i'm paying full price for a car that i have fractional use of. This is entirely unacceptable
Gm keeps sending me letters saying that they still dont have the parts to fix my vehiclethe only solution that they provided till now is to park and charge my car in the driveway in the event that the car catches fire it wonā€™t burn the house !!!
In response to safety recall n202311731, gm updated the battery management software in my 2019 bolt on 6/4/21. I was not satisfied that updating the software would solve a physical battery pack problem and requested a buyback (which gm had been granting since february 2021). Gm case no. 9-6763124491 declined on 6/29/21, and gm referred me to bbb autoline. Gm rep would not tell me why my case was declined when many others were clearly approved. Vermont bolt burned on 7/1/21. Filed bbb case no. Chv2119981 7/2/21. On 7/13/21 bbb determined my complaint not "within the jurisdiction" of the program because there were "less than 2 repair attempts". Now gm issues 2nd recall n212343880 saying that batteries may be replaced, but gives no timeframe. While i wait with a potential fire/safety issue, the recall instructs me to limit charges, limit charge down (resulting in only 63% useful charge), park outside, do not charge overnight. My landlord has told me that i cannot park my bolt on the property, so i now have no access to charge my car. I'm afraid he will not renew my lease (we are in ca at beginning of fire season). Gm will not tell me what happens when the software identifies a problem--the rep just repeats that "gm has total confidence in the update". I have no idea how long i will have a limited use car. I do not have enough range to visit and care for my aging father.gm should buy back bolts from owners who cannot operate their cars under the new recall limitations, especially since there is no timeframe given.
Chevy bolt finished changing and then started to smoke from under the car. The sound of popping noises were heard and then 10 minutes later the car was engulfed in flames.the cars battery pack starting popping then exploded in flames.
My vehicle is fully electric and has been under a recall for fire risk from the high-voltage battery. I completed the remedy from the manufacturer earlier this year, but now a new recall has been placed because the original remedy didn't actually fix the problem. The manufacturer is now stating that they will need to replace some/all of the battery, and they've said it isn't safe to charge the vehicle overnight, charge it in my garage, or charge it fully to 100% capacity. This means i'm unable to use my vehicle safely to drive to work or other required activities. I'm dissatisfied with general motors' response to this safety issue, and i'm requesting that they approve vehicle buy backs for any owners of affected vehicles who request them to do so.
As a 2019 bolt owner i am once again being asked by gm to limit my charging to 90%, do not charge unattended ( overnight while you sleep) , and do not park in the garage or carport. My family does not want to ride in my vehicle due to fire risks. Trade in values are greatly affected to any 2019 bolt now. I do not feel safe and i want gm to buyback my 2019 bolt asap. How many more fires must 2019 bolt owners endure until gm is forced to buy all of them back? how many people will need to die first???
The contact owns a 2019 chevrolet bolt ev. The contact received notification for nhtsa campaign number: 21v560000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount for the recall repair. The dealer was contacted and informed the contact that no parts were available for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue however, no further assistance was taken. Vin tool confirms parts not available
I was driving my chevy bolt at approximately 40-45 mph when it was at about 50% charge capacity when all of a sudden the car sharply decelerated and warning lights came on saying the charge was down to 0 and that it needed to be recharged immediately. I pulled over to the side of the road and called for help. There's no way the car should have lost 50% of it's charge out of nowhere like that. I was not able to restart the car or regain power. It has to be towed to the dealer.
Vehicle will not charge fully due to battery catching on fire
The center touchscreen will intermittently freeze when started and not recover when driving. When this occurs the hvac and radio hard buttons also stop responding which prevents control of the defrost, creating a visibility hazard that could result in a crash. Sometimes the freeze will result in the backup camera remaining on while driving forward. When in reverse the freeze results in the backup camera guidelines, parking collision warning and rear cross traffic warning being unavailable. Failure of these systems intended to prevent collisions is a safety hazard because unavailability of these systems could result in a collision. The freezing did not occur frequently when the vehicle was new, but over time this has become a frequent occurrence. The vehicle is available for inspection upon request.the problem has been reproduced by a dealer and been subject to repair twice, but the issue has continued to occur after each repair attempt. The vehicle was subject to bulletin 20-na-119which was intended to correct radio screen black/freezes after boot up, but this does not appear to have resolved the issue.
Since about november of 2020 this vehicle has been under a recall, due to potential fire danger of the batteries.the interim solution was to not charge the battery above 90%.within the last couple of months a "final" solution was initiated by gm, to solve this potential fire situation.i have had this "final" solution performed on my vehicle by the dealer.now, we are informed that fires are still happening on these vehicles, even with the final repair.we are now told do not charge overnight un-monitored.do not let the battery get below 30% or above about 80%.do not store the vehicle in doors.i now read that gm does not expect any sort of "new" solution until september, or perhaps later.none of this works for us, with our current usage of this vehicle as our main transportation.
The contact owned a 2019 chevrolet bolt ev. The contact stated that the vehicle was parked in the garage on the charger when the contact heard the vehicle's horn. The contact entered the garage and saw white smoke coming from underneath the rear of the vehicle. The contact was able to unplug the vehicle. The contactā€™s son called 911. The contact stated that when the fire department arrived at his home the passenger rear on fire. The fire department extinguished the fire. A fire department report was filed. The contact was treated for smoke inhalation. Additionally, while the contactā€™s wife was attempting to exit the residence, she broke three toes and was taken to urgent care the following day. The fire department inspected the vehicle but was unsure if the fire was due to the battery. The insurance company had the vehicle towed from the residence and deemed the vehicle a total loss. The manufacturer was made aware of the failure. The failure mileage was approximately 27,000.
2019 chevrolet bolt. Comsumer writes in regards to defective propulsion battery.the consumer requested to be provided a new vehicle same make, model,and color. Or, be refunded the purchase price of the vehicle. The consumer was aware of the recall.
2019 chevrolet bolt. Consumer writes in regards to defective battery in vehicle. The consumer stated the vehicle was not safe to own. The manufacturer was notified.
This is a note regarding the manual disconnect fuse on chevrolet bolts, including the 2019 model.failure of the fuse while driving can cause injury/death.my chevrolet dealer is taking three weeks to fix the issue. Chevrolet is not allowing the dealers to keep the replacement fuse in stock, so you have the car inspected, then they order the fuse.in my case it took two weeks for the fuse to arrive, another week to an appoitment.total of three weeks.
Vehicle unexpectedly & without warning lost power while traveling on highway. Vehicle was unable to accelerate and all power from the high voltage system was lost.
The contact owns a 2019 chevrolet bolt ev. The contact stated while driving approximately 10 mph, the infotainment screen failed to function as designed. The contact was unable to see charging level of the vehicle. The contact stated that there was no warning light illuminated. The vehicle was not taken to a dealer or independent mechanic for diagnosis or repairs. The manufacturer was not informed of the failure. The failure mileage was approximately 19,000.
This front collision warning system doesn't work well, today i was driving on a car pool lane at a speed about 65-70 mph, a white ford explorer suddenly cut in, the system didn't make any warning or brake at all. I have a dash cam recorded it. Whenthis happened, it was sunny, clear day, on a straight free way. After a while, when i left the free way, the system started to make warnings while the speed dropped to 50 mph.
The manufacturer, gm, has failed to remedy this safety recall for my vehicle in a timely manner. The 2019 bolt ev i purchased from gm presents a real and present danger as a fire risk, while i am being told to limit my vehicle's usage. I cannot easily follow their safety guidelines because this is the only car my family owns -- we cannot simply give up visiting relatives to not deplete the car below 70 miles of range nor can we personally watch the hours it takes to recharge the vehicle outdoors. This renders the vehicle wholly unusable as a modern car that i paid for in a new condition.i do not feel safe putting my daughter in this vehicle, nor parking it in our driveway. In addition, i live in california, and i would be devastated if my vehicle was the cause of a fire in this state.i have called the gm concierge line 8 different times over the past 8 weeks (i have the records) to attempt a vehicle swap, and every single time after their initial conversation to gather details, gm has not responded to me with any updates. The latest incident was a bolt ev that exploded in sacramento. I want a working car, not a lemon waiting to kill me.
I was denied the buyback by gm due to the weak lemon law in the state of michigan. Gm should be replacing these batteries if they are not allowing a buyback or trade up.there were 16,418 bolts produced in the us-market for the model year 2019. If i take a ballpark half of the vehicles with korean cells, and half of the vehicles produced with cells in holland michigan (the holland cells not having the defect), to-date we are looking at 5 in 8,209 cars catching fire due to the battery defect. That translates to 1 in every 1,641 2019-model-year korean-cell bolts catching fire, to-date. Statistically, this number cannot go down. This represents a much higher percentage than what gm is publicly stating. This is a much higher, unacceptable risk.i do not have faith in a software update and battery voltage spread test for the latest "fix." gm is very secretive on what the defect or defects are. A battery may test fine today, as it made it into the production vehicle and passed the test then. Though, tomorrow it may fail due to the defect. When it fails, i don't want my family to be anywhere near it.please hold gm's feet to the fire on this to prevent the possibility of the unsuspecting consumer to get burned.
Chevrolet has been unable to fix a severe battery fire issue in a timely manner, which effectively turns the bolt ev a ticking time bomb that can potentially burn down my house, with my family's dead bodies in it. After multiple bolt ev battery fires, gm acknowledged the issue first in nov 2020, it took gm roughly half a year to come up with a software solution to "monitor" the batteries; during that half a year time period, we were told to limit our charge and park outside, without no assurance that the car wouldn't catch file when charging inside our garage. After receiving the "final" software remedy, two other bolt evs have caught fire, gm started another recall, with no solution and no timeline, and no assurance or credibility that they can provide a proper fix, my bolt ev is turning into a ticking time bomb again.while charging outside of sleep hours lowers the chance of dying from fire, the risk of burning down our house is equal. We need gm to buy back the bolt evs while they figure out and apply a proper solution, instead of risking consumer's lives and properties to wait for the fix.
There is not a specific incident with my own vehicle, but my complaint lies with all models, including my own, that have been determined to have a high fire risk, particularly the 2019 year model and manufacturing source of my battery.the recently re-activated recall (nhtsa# 21v560) indicates that gm has again recognized the risk of danger but has failed to address the manufacturing defects within their battery systems in a timely manner.after recognizing a battery fire risk over a year ago, gm's initial recall fix was insufficient to effectively reduce the risk of fire and potential harm to property and people. During the previous recall, gm had recommended a reduction of charge to reduce the risk of fire and during this re-issue of the recall has recommended even more restrictions on the charging levels and logisitics of when and how to charge the battery safely.these recommendations over the life of this extended recall has drastically reduced the function and capabilities of the vehicle as implied by gm when i originally purchased the vehicle. Essentially, the safety of my vehicle and therefore of my property and family is at risk, and despite the recent recall, gm has not moved quickly to address this issue by repairing the vehicle to reduce the risk of fire.
There is an open recall on my vehicle, but chevy never notified me about it. I received an email about the initial recall in november 2020, but found out about this most recent recall only from the chevy bolt ev facebook group i am part of. Searching my vin on the chevy website did not yield any results for a couple of weeks (now it says that there is an open recall but no remedy yet), but now searching the vin and looking at the battery sticker information tells me that i am, indeed, part of this recall and have never heard anythingdirectly from chevy. Many others in the group reported receiving an email but i have not received any communication. This seems very suspect and very dangerous. I purchased the car used from a dealer but since i received the original nov 2020 recall information i know that chevy has my information, they just didn't contact me for some reason.
My 2019 chevrolet bolt premier has the battery made in korea that is part of the current investigation chevrolet is doing, announced yesterday july 14, 2021. This is the announcement from chevrolet: july 14 2021 important update from general motors general motors has been notified of two recent chevrolet bolt ev fire incidents in vehicles that were remedied as part of the safety recall announced in november 2020. Out of an abundance of caution, we are asking owners of 2017-2019 chevrolet bolt evs who were part of the recall population to park their vehicles outdoors immediately after charging and not leave their vehicles charging overnight while we investigate these incidents.this has been a known problem for several months, since november 2020, as noted in chevrolet's announcement above. I limited my charging to 90% the minute the news broke about the possibility of a battery fire. I have had "the remedy" done to my car, which is all that one can do at this point. Live in a condo building in a busy downtown setting and my only parking spot is two levels underground. It is both unsafe and very costly/inconvenient for me to have to park on the street at meters while waiting to hear anything from chevy regarding next steps. I want to get my situation on your radar, as i am sure many other bolt owners do. I wantto stop worrying about the potential of a fire that would kill or maim any person or living creature, destroy any property, especially my home, my neighbors' homes, cars, etc. Help!
Safety put at risk due to recall where car could suddenly burst into flames.remedy timeline tbd by chevy putting myself and family in undue stress.
Vehicle will not charge fully due to battery catching on fire
Component:we don't know for sure. The was a recall on the battery, and several other of these cars have had thier batteries explode in similar fashion. The primary remnants of the car are missing and are being investigated as being stolen and are unavailable for inspection. The melted remnants of the car left in the driveway are still available.safety: we inhaled toxic vapors. Our home has been severely damaged. If the incident had happened in the middle of the night instead of in the morning, our neighbors wouldn't have been awake to call 911 and my wife and i could have died when the fire spread to the house. Has the problem been reproduced? unknown, though this is a known issue that has happened to other cars.has the compenent been inspected? no. The wreckage is missing and presumed stolen. Were there any warning messages: i do not believe so. My wife claims she heard a car alarm when we we awakened by the first loud noise. She does not know if the alarm came from our car. In the early am of 7/2/2021 i awoke to smell an acrid smell. Our neighborhood often has an odd smell, so i went back to sleep.about 6 am on 7/2/2021 my wife and i were awakend by a loud bang originating outside the house. I investigated and noted a police officer outside my home using a fire extinguisher on my 2019 chevy bolt. I saw flames coming from the right passenger side. The police officer asked us to exit our home. I told my wife that the house was on fire, because i believed that's what was happening. When we left the home, i noticed that, at first, it was only the car. The fire got worse very quickly., and the police officer asked us to move farther back.we heard and saw several explosions.the fire spread to the house. At some point the fire department arrived and extinguished the fire, but not before the car was completely consumed and significant damage was done to our home. My wife, i and our pets were all examined for smoke inhalation and the cats were treated.
Got brand new vehicle on sept 7th. On sept. 8th suffered loss of propulsion and inability to change gears. After driving for 20 minutes (50%+ charged) we reached our destination. I attempted to shift the vehicle to r in order to parallel park, however the vehicle was stuck with a message showing an inability to shift. We tried multiple times toggling the car on/off. After leaving for 10 minutes and trying again it worked, however with a service engine light on.we continued to the grocery store. After leaving the grocery store and driving 10 minutes we suddenly while moving got a 'loss of propulsion" message. Pressing the acceleration pedal did not move the vehicle. We struggled to navigate to the side of the road after losing total power. We tried again turning the vehicle on/off being greated with inability to shift message. Eventually after 15 minutes it turned on and luckily we were blocks from a chevy dealer.this was quite traumatic to go through with my mother-in-law and pregnant wife.
Braking failures. After driving the vehicle for a few miles with normal operation of the regenerative braking system, the car was in motion (about 45 mph) when the car's regenerative braking system was requested by completely removing the foot from the accelerator in "l" mode (the "one foot driving" mode that automatically brakes as less pressure is applied to the accelerator).the car continued to move forward at full speed toward a red traffic light at a normally busy intersection.at that point i validated that the car was in "l" mode and decided to use the regenerative brake paddle connected to the steering wheel.that also failed to engage, and the car continued at full speed toward to the red light.at that point i engaged the brake pedal briskly and barely came to a stop before entering the intersection.nearly the exact same problem happened a second time on the drive back about 5 minutes into the drive, and after the car had been resting about 30 minutes.the car gave no notifications or warnings of anything abnormal.many drivers of the chevy bolt rely on the regenerative braking system nearly exclusively for all braking scenarios.because of this, any failure can result in an extreme hazard to the driver and nearby pedestrians or vehicles.when contacting gm, they said that under some conditions the regenerative braking system will not engage.they will not investigate or fix the issue.
Vehicle was doing highway speeds on interstate 81 in pennsylvania in the left lane.suddenly, the vehicle made a loud thud, followed by rapid deceleration.managed to barely make it to the right shoulder, and at that point the vehicle put itself into park and refused to shift into drive or reverse.warning messages and indicators lit up on the dashboard, and an onstar notification email was received on my phone.was fortunate to make it to the shoulder, otherwise the vehicle would have been stranded in the middle of the highway with no way to move it off the active roadway.
Failure of the "drive motor battery high voltage manual disconnect lever" caused immediate and complete loss of power on the road.
On june 1, 2020, 1-yr old vehicle (4000 miles on odometer) with 55% battery charge lost full propulsion power on a gentle curve on a country road at 40mph in l drive setting.propulsion gone, steering stiff, warning bells, service-vehicle-soon warning messages.i coasted barely off the road onto the shoulder.car was towed to dealer.dealer now says it is a manual service disconnect fault and is waiting for a back-ordered replacement part.
On saturday june 1, 2019 i was driving down the freeway at approximately 65mph.as i pulled off the freeway onto a side road, the "low propulsion" light came on.i immediately lost all propulsion and coasted into a parking lot.i had the car towed to the chevy dealer.the technician was able to start the car on monday but as he drove it into the garage, the same thing happened, sudden loss of compulsion.the dealer diagnosed my car with chevrolet engineering and had to order a transmission, power harness and a 3rd major part.the service person said this had happened to several other 2019 bolts.this sudden loss of propulsion was a dangerous situation and could have been much worse had we lost propulsion on the freeway, just 5 minutes before we exited the freeway.
Gm's recall solution is unacceptable and leaves consumers with virtually unusable vehicles if they follow gm's safety recommendations. This situation has been allowed to go on too long and we are lucky that no one has gotten hurt.
I have a 2019 chevy bolt ev, with a potential for the high voltage battery to catch on fire. There was a first recall back in nov. 2020, manufacture states that there was a final fix for the high voltage battery. I took the vehicle in for the final fix. Recently there was a 2019 chevy bolt that caught on fire with the final fix for the recall. Now thereā€™s a second recall for the same issues, now i can not park my car inside the garage and not charge it at night, because of a potential for the vehicle to change on fire. I have 2 boys that lives about the garage and i live in a townhouse. This recall is a safety problems for everyone, it poses a safety risk while the vehicle is charging.the vehicle is a safety hazards to the public and building structures.
I've had the recall work done. But because of the verbiage in the recall itself it's remaining open on nhtsa and carfax. This is preventing me from using my car as income.
I currently lease a 2019 chevrolet bolt which is part of the recall announced today by gm. This is the second recall in less than a year for the same battery-related issue. It was supposed to have been fixed with a software update that i had completed in march. This software was supposed to identify defective batteries but it has not been successful as evidenced by the mounting number of fires that have happened after the ā€œfixā€¯. As such, we are now under a recall a second time.as a result of their own manufacturing issue, we are now limited to how we charge our vehicles, where we park and even the mileage range that we paid for, while gm attempts another fix.gm stated that they will again be using software to identify defective cells in our batteries and only the ones that are deternined to be defective will have those cells or battery packs replaced. As you can imagine, i no longer trust gm to be able to successfully identify whether or not my battery is defective. This is a serious safety issue. My family, my property and even people i park next to while out in public are at risk. Gm must be forced to either replace the entire battery pack in every vehicle affected by this recall or replace them with newer models containing safer batteries. They must also provide loaner vehicles, or details on reimbursement for rental cars, to those who need them due to the fact that their vehicle is virtually unusable until gm provides a complete, effective solution.
After having the car's software "fixed" in may 2021 according to the previous recall instructions, we are informed that battery fires may occur in 2017-2019 chevy bolt evs with defective battery packs manufactured in s korea by lg energy. Based on our vin, gm informs us that the battery pack in our 2019 boltev was made by lg energy and instructed us to limit charging and keep the battery within a limited charge range. In our living situation we cannot park the car outside as also advised by gm due to the battery fire hazard. Therefore, we now face severe limitations in owning and driving this car.1. The danger of a car fire originating in the battery, endangering residents and common property in our condo building, including cars parked in neighboring spaces in the building's ground-floor garage, potentially leading to a condo association requirement that we park the car off-site, at considerable expense and inconvenience; 2. Greatly reduced battery range: only 110-mile range instead of the advertised 238-mile range, greatly reducing the feasibility of longer-range travel in the car; 3. Massively reduced resale value due to these issues, making it financially impossible for us to replace the car on our own; due to the problems with this vehicle, we cannot drive or charge it as advertised, nor easily replace it. Gm should either promptly replace the entire battery pack to entirely eliminate the chance of a battery fire from this defect or buy the vehicle back for a reasonable sum that compensates us for this grave disappointment and allows us to purchase a new boltev with minimal cost to us, the innocent consumers.
Chevy bolt finished changing and then started to smoke from under the car. The sound of popping noises were heard and then 10 minutes later the car was engulfed in flames.the cars battery pack starting popping then exploded in flames.
Incident hasn't occurred yet.worried about car and property.leaving car outside is an invitation for car thieves in our area and we're having major hail storms.
Since about november of 2020 this vehicle has been under a recall, due to potential fire danger of the batteries.the interim solution was to not charge the battery above 90%.within the last couple of months a "final" solution was initiated by gm, to solve this potential fire situation.i have had this "final" solution performed on my vehicle by the dealer.now, we are informed that fires are still happening on these vehicles, even with the final repair.we are now told do not charge overnight un-monitored.do not let the battery get below 30% or above about 80%.do not store the vehicle in doors.i now read that gm does not expect any sort of "new" solution until september, or perhaps later.none of this works for us, with our current usage of this vehicle as our main transportation.
My bolt falls under the recall for a main battery pack defect that has resulted in several car fires. Chevy states we should part outside our garage if the car is parked and charged there. This is a major inconvenience to owning the car.i requested a buyback several months ago when they were being offered by chevy. Since ohio's lemon laws are poor i was denied. I had little faith chevy could find the problem with software and i was correct.
On may 11, 2021 i responded to gm's safety recall notice by bringing the car to a local chevrolet dealer, who performed the service as per gm's instructions. Since then the battery has continued to charge or attempt to charge for several hours after it has been fully charged as indicated by the instrument panel readout and the dashboard indicator. I reported the problem to gm by phone several weeks ago and was instructed to bring the car back to the dealer that had performed the recall service. I did so on july 7 but i wasn't convinced that the dealer appreciated the seriousness of the problem, so i immediately called gm 's ev hotline (866-790-5600 ext. 5912316) where a case was opened. As of july 18 i am still waiting for further instructions from gm. My case number is 9-6818768332.
My bolt was purchased in sept. 2019. It was not part of the initial nhtsa recall because it has a battery made in the u.s. However, chevrolet still issued a company recall on it and performed a software update, evaluation of battery health, and installed an on-board diagnostic module. The "final fix" as it is called. Even though my battery appears to be safe, it has the same design, materials and similar manufacturing practices by the same company, as the cars that have caught fire. Now there has been a battery fire in a bolt in vermont that had the "final fix" installed. (not my car, it's in another state) i am concerned that the battery problem is in the design and how it is built, not due to a faulty manufacturing contaminiation that could only occur in korea. And i'm also concerned that the "final fix" is not sufficient to take care of the problem. I am asking you to investigate all the lg batteries in all the bolts to determine if they truly are safe.
We own a 2019 chevy bolt affected by the july 23 recall.there have been 9 2019 bolts that have caught fire.the 2019 bolts with batteries made in korea are significantly impacted.we find the level of risk associated with continuing to use the vehicle to be unacceptable.fire departments need special training to put out ev battery fires.we have no idea if our small local fire department has this kind of training. The new guidelines are difficult and probably inadequate.parking in the driveway leaves the car still too close to our house.the fires in other cars have occurred 3-6 hours after charging. Could the car catch fire after being driven in that 6 hour window after charging?could it catch fire while parked near other cars?what if a child was waiting for a parent in that car? with charging to only 90% and not letting the battery drop below 30%, we are left with far less safely usable range than what we paid for when we bought this expensive vehicle.too many times this week we have watched the range drop with a level of fear that is just not ok. Gm already tried to use software to detect defects, and they admit that it failed.they wonā€™t say how things will be different this time. They also wonā€™t say how the replaced cells will work effectively with the older cells.so even after the remedy is applied, can we trust the integrity of the battery pack?gm has given no timeline for this remedy.we have been told loaners or rental vehicles will be offered by gm, we donā€™t have it in writing and the dealership we are working with seems unaware of this policy and/or unwilling to part with any of its loaners.and weā€™ve been told that gm will not reimburse until the loaner or rental period ends, leaving owners to front the cost.what about the owners who canā€™t do that?gm must replace all battery backs, provide vehicle replacements, or buy back the cars from affected owners.
Complete power failure without warning. Brand new vehicle (82 miles driven). Owned less than 72 hours. Car was driving up a very slight grade at 35 mph. Dealer diagnosed it as a failure of an eaton manufactured drive motor battery high voltage manual disconnect lever fuse. Fuse was replaced and car runs. Dealer offered no explanation for fuse failure other than to say that it was probably a bad batch of fuses. Identical complaints have been made on 2017 and 2018 bolts so the chances of it being a bad batch are very slim. Dealer also said that there was a technical service bulletin on point: 18-na-225. I am unable to get a copy of that. Chevrolet customer service (1-800-222-1020) says that there is no longer a bolt/volt expert on staff. It referred me back to the technician (jon powell, 541-245-2140, medford, or). It seems to me that the problem is not just a faulty fuse, it seems that there is an underlying problem with the electrical system. Dealer will not take the vehicle back; prefers instead to have us have 2 more complete power failures without warning before he will consider the car a "lemon" under oregon's lemon law. This is an unacceptable risk.
Our bolt seems to have been under recall more than it's not.we've had range subtractions to try to limit the chance of fire for years.now we have more major range subtractions, can't park it indoors, and can't charge it overnight or unattended.we are also currently at the best temperature for these limits and they are making the vehicle un-drivable due to lack of range and time to charge, these issues will become even worse as the season changes and we start to get colder for winter.we've done all the previous recalls and waited on gm to stop trying to dance around the problem with software and just replace the known parts that have manufactured defects.we feel we've waited long enough and have done all we can to help gm sidestep their known hazard, and the news and recalls get worse and worse.we contacted gm back in july and started our buyback claim, since then sadly gm's reps have stopped responding since late july.
I purchased a 2019 chevy bolt on dec. 20, 2019.the car has about 7,200 miles.while i was turning onto a thoroughfare , a warning light said there was a problem with the high voltage battery.this happened on aug. 6, 2020.chevy replaced the battery under warranty. I took the car to alfano chevrolet in san luis obispo, ca where i bought it.i mention this because i've heard of bolt batteries catching fire or melting resulting iin destruction of the vehicle.
General motors refuses to service my vehicle and claims i'm black listed from every dealership in the area. They refuse to complete the safety recall for battery fires on my vehicle, the windshield wipers are slapping each other and rear suspension is making metal on metal clanking noises. Gm has had me black listed from all dealerships in the area and refuses to complete necessary safety repairs on my vehicle. I have absolutely no way of getting these necessary services completed on my vehicle. Gm customer experience center won't assist in finding a dealership in the area. Please help.
Within the first 20 months of ownership of my vehicle - i became aware of multiple reported fires due to the battery on other similar 2019 chevy bolts (and other years) where (like my vehicle) had batteries manufactured in korea which subsequently found to contain a number of defects which pose a fire risk. For many months and currently i have had harsh limitations placed on how far i am able to drive my vehicle due to requested safety measures gm is requesting (to not charge over 90% and to not let the vehicle go below 30% - effectively limiting range by 60%). Additionally, we are not able to charge the vehicle overnight and must remove the vehicle from the garage after charging due to fire risk. This is unacceptable! i requested a buyback from gm or msrp swap but was denied. There is currently no fix available and it's unclear to when if this will be fully resolved. I am afraid to use my vehicle as my charger is located in my garage where my sons bedroom is directly above the garage. My vehicle poses a great risk to my families safety.
The battery in these vehicles is prone to catching on fire when charging, resulting in the complete destruction of the vehicle. Gm has been failing to repair these vehicles for over a year. They have now issued a third recall for the same problem with no resolution and guidelines that require owners not to use their vehicles in any reasonable manner. This recall represents a serious danger to life and property, with a fire that could cost untold damages. These vehicles are unsafe, and gm is clearly unwilling or incapable of repairing the defect.
Got brand new vehicle on sept 7th. On sept. 8th suffered loss of propulsion and inability to change gears. After driving for 20 minutes (50%+ charged) we reached our destination. I attempted to shift the vehicle to r in order to parallel park, however the vehicle was stuck with a message showing an inability to shift. We tried multiple times toggling the car on/off. After leaving for 10 minutes and trying again it worked, however with a service engine light on.we continued to the grocery store. After leaving the grocery store and driving 10 minutes we suddenly while moving got a 'loss of propulsion" message. Pressing the acceleration pedal did not move the vehicle. We struggled to navigate to the side of the road after losing total power. We tried again turning the vehicle on/off being greated with inability to shift message. Eventually after 15 minutes it turned on and luckily we were blocks from a chevy dealer.this was quite traumatic to go through with my mother-in-law and pregnant wife.
Vehicle unexpectedly & without warning lost power while traveling on highway. Vehicle was unable to accelerate and all power from the high voltage system was lost.
My vehicle is fully electric and has been under a recall for fire risk from the high-voltage battery. I completed the remedy from the manufacturer earlier this year, but now a new recall has been placed because the original remedy didn't actually fix the problem. The manufacturer is now stating that they will need to replace some/all of the battery, and they've said it isn't safe to charge the vehicle overnight, charge it in my garage, or charge it fully to 100% capacity. This means i'm unable to use my vehicle safely to drive to work or other required activities. I'm dissatisfied with general motors' response to this safety issue, and i'm requesting that they approve vehicle buy backs for any owners of affected vehicles who request them to do so.
The contact owns a 2019 chevrolet bolt ev. The contact stated that there was an abnormal ticking noise coming from the vehicle. The noise sounded as if it were coming from the area of the console/ gear shift. The vehicle was taken to camelback chevrolet (1233 e camelback rd, phoenix, az 85014, (602) 457-3232) where it was kept for two weeks to have a new gear shift installed. Thevehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 3,217.
I have a 2019 chevrolet bolt with a us made battery. It is not part of the recall for battery fires. Nhtsa, chevrolet, and lg all say that the problem with the fires is "2 rare manufacturing defects" and not an issue with the battery design or the manufacturing process. It has a 60kwh battery just like the korean made batteries that have caught fire. It is produced at an lg factory following their industrial design, and presumably the manufacturing process is the same as at the korean factory - since it was a defect that caused the problem, and not a manufacturing problem.however, lg has had to recall batteries made for other brands of autos. Lg has had to recall home storage batteries. Looking at all the different batteries that lg has had to recall, how can i trust nhtsa when they restate that the problem is a rare manufacturing defect that was identified by chevrolet and lg? can i believe something that was identified by a manufacturer who has had to recall multiple batteries for multiple cars and stationary situations?i would like you to investigate the manufacturing process that lg uses, and be sure the non-recalled batteries are truly safe, especially for the 2019 chevrolet bolts that have the exact same battery as the ones that caught fire.thank you.anne mellinger-birdsong 934 artwood rd ne atlanta, ga 30307
The carā€™s electronics under the hood got very hot when charging at level 2 (chargepoint wall charger) at home at night in mild ambient conditions (low 70s deg f). The surface of the electronic component boxes on top of the engine compartment were very hot to the touch but not burning the skin. It is not clear whether the propulsion battery also got very hot or not, but later on carā€™s display showed that car consumed 10% of used electricity for ā€œbattery conditioningā€¯ since the last full charge, namely since the car was unplugged and started to use battery power to keep battery cooling system going. This implies that it is quite possible that the battery also got hot (>100 deg f, since this temperature is what i have had observed in the past was the trigger temperature for initiating battery conditioning/cooling, e.g. 30 minutes into fast charging - fcdc - when ambient temperature was in the low 90s). The temperature measured by electronic thermometer on the surface of one of the electronics boxes under the hood indicated 113 deg f one hour after the car was unplugged and moved out of the garage, while the ambient temperature was measured to be 72 deg f. This implies the temperature of car components was even higher an hour earlier during and right after charging. If the car continued to charge, it is possible it would be in danger of catching fire since it appears the cooling system was not able to stop electrical component temperatures from rising. As far as i am aware, this car is the only bolt ev that has been observed to reach unexpectedly high temperatures when level 2 charging (240v 32a = 7.6 kw) without actually catching on fire.
I have a 2019 bolt ev (mileage approximately 10k) that automatically shifted gear to "park" mode from the "l" mode and slowed to an almost stop while i was on the highway at rush hour driving approximately 65 mi/hr. I was able to safely steer the car to a median and call on star after repeatedly shutting power off and back on again. I was able to connect with on star for live diagnostics showing a failure in the hybrid control processor (p0a78). I arranged for the vehicle to be towed to the nearest dealership and has been under repair for the past two weeks. Gm sent the dealer a "control module" as replacement but this didn't fix the problem. Recently, the dealer called to inform me that the transmission will be replaced but neither the dealer or gm provided a root cause for the failure. Gm has not provided any indication whether this is an isolated or known issue, however, i gathered from public forums that other bolt ev owners have experienced somewhat similar unexpected shifts in gear to park.*dt
Vehicle was driving in drive mode, and began to surge as if it was regenerating hard (felt as if downshifted quickly in a manual), which was odd since it was in drive not low. Pulled over and placed the car in park. Car began to smoke (first noticed from the front underbody). Exited the vehicle and got far away. Called 911 and gave the dispatcher the information. The car lit on fire. Called 911 let them know the fire had begun. Car fully burned by the time the fire department was able to put out the fire. -what component or system failed or malfunctioned, and is it available for inspection upon request?unknown, and it will be available for inspection if requested. -how was your safety or the safety of others put at risk? the fire could have easily killed someone and having to stand on the shoulder of a multilane highway next to a blaze was dangerous. -has the problem been reproduced or confirmed by a dealer or independent service center?there is no vehicle left after the fire (total loss confirmed by insurance) -has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?insurance co. Has. Gm will be -were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?no warning lights appeared at any time
Battery pack is failed and needs replacing, attempts have already been made to no avail. We should have our batteries replaced at no expense along with loaner provided until completed. Than you
On june 1, 2020, 1-yr old vehicle (4000 miles on odometer) with 55% battery charge lost full propulsion power on a gentle curve on a country road at 40mph in l drive setting.propulsion gone, steering stiff, warning bells, service-vehicle-soon warning messages.i coasted barely off the road onto the shoulder.car was towed to dealer.dealer now says it is a manual service disconnect fault and is waiting for a back-ordered replacement part.
The bolt ev has a dangerous design problem when using regenerative braking. You don't have to use the brake pedal to slow or stop.the car slows in relation to how quickly you release the accelerator pedal. The brake light only comes on when the accelerator pedal is fully released. The car will stop quickly at that point with the brake lights on during the last few seconds until at a full stop, when the brake lights turn off. The vehicle remains at a full stop without any brake lights on once your foot is off the accelerator. When stopped you have to hold the brake pedalto keep brake lights on to warn following cars.this needs to be addressed to give adequate notice of changes in speed to following drivers to avoid collisions.
Braking failures. After driving the vehicle for a few miles with normal operation of the regenerative braking system, the car was in motion (about 45 mph) when the car's regenerative braking system was requested by completely removing the foot from the accelerator in "l" mode (the "one foot driving" mode that automatically brakes as less pressure is applied to the accelerator).the car continued to move forward at full speed toward a red traffic light at a normally busy intersection.at that point i validated that the car was in "l" mode and decided to use the regenerative brake paddle connected to the steering wheel.that also failed to engage, and the car continued at full speed toward to the red light.at that point i engaged the brake pedal briskly and barely came to a stop before entering the intersection.nearly the exact same problem happened a second time on the drive back about 5 minutes into the drive, and after the car had been resting about 30 minutes.the car gave no notifications or warnings of anything abnormal.many drivers of the chevy bolt rely on the regenerative braking system nearly exclusively for all braking scenarios.because of this, any failure can result in an extreme hazard to the driver and nearby pedestrians or vehicles.when contacting gm, they said that under some conditions the regenerative braking system will not engage.they will not investigate or fix the issue.
Odo, 500 miles, brand new vehicle. The vehicle makes a clicking noise at speeds of 0 - 25 mph, or, when the vehicle coming to a stop, or, when the vehicle accelerates.other owners complain about the same issue discussed here https://www.chevybolt.org/forum/178-2017-chevy-bolt-ev-issues-problems/25985-clicking-noise-very-slow-speed.html
General motors refuses to service my vehicle and claims i'm black listed from every dealership in the area. They refuse to complete the safety recall for battery fires on my vehicle, the windshield wipers are slapping each other and rear suspension is making metal on metal clanking noises. Gm has had me black listed from all dealerships in the area and refuses to complete necessary safety repairs on my vehicle. I have absolutely no way of getting these necessary services completed on my vehicle. Gm customer experience center won't assist in finding a dealership in the area. Please help.
Odo, 500 miles, brand new vehicle. The vehicle makes a clicking noise at speeds of 0 - 25 mph, or, when the vehicle coming to a stop, or, when the vehicle accelerates.other owners complain about the same issue discussed here https://www.chevybolt.org/forum/178-2017-chevy-bolt-ev-issues-problems/25985-clicking-noise-very-slow-speed.html
I've had the recall work done. But because of the verbiage in the recall itself it's remaining open on nhtsa and carfax. This is preventing me from using my car as income.
Incident hasn't occurred yet.worried about car and property.leaving car outside is an invitation for car thieves in our area and we're having major hail storms.
Within the first 20 months of ownership of my vehicle - i became aware of multiple reported fires due to the battery on other similar 2019 chevy bolts (and other years) where (like my vehicle) had batteries manufactured in korea which subsequently found to contain a number of defects which pose a fire risk. For many months and currently i have had harsh limitations placed on how far i am able to drive my vehicle due to requested safety measures gm is requesting (to not charge over 90% and to not let the vehicle go below 30% - effectively limiting range by 60%). Additionally, we are not able to charge the vehicle overnight and must remove the vehicle from the garage after charging due to fire risk. This is unacceptable! i requested a buyback from gm or msrp swap but was denied. There is currently no fix available and it's unclear to when if this will be fully resolved. I am afraid to use my vehicle as my charger is located in my garage where my sons bedroom is directly above the garage. My vehicle poses a great risk to my families safety.
My car is in the chevy bolt recall due to battery fires. Many months ago chevy took away 5 to 10% of my e-mpg in order to lessen the likelihood of fire. When i heard they had a fix, i immediately called. I was told i will not be able to have my car checked and repaired/restored until november. This is an inordinately long time to be driving a car on recall due to possible battery fire.
I have a chevrolet bolt ev that was recalled due to risk of battery fires. It took many months of waiting and being unable to charge the car fully, but a fix was issued that scanned the battery and added monitoring software. Two fires have since occurred on 2019s with the fix applied. So now gm has said to follow these guidelines until they can find and fix a separate issue. My car is unusable under the guidance that gm has issued, which includes no charging overnight, no parking inside, no charging to 100% and try not to run below 70 miles of charge. There is no timeline for the repair for the recall and i have no confidence that they will fix the batteries appropriately since they are saying they will replace parts of the batteries rather than whole batteries, but as i understand it, new and old battery parts aren't safe to mix. The car is unusable, unsafe and a fire hazard on my property despite having less than 15k miles on it, but i cannot get gm to give me a loaner or let me park it at a dealership while i wait four or more weeks for a review on a potential buy back case.
My vehicle is under it's second recall for a potential battery fire. This has not happenedas of yet but i am submitting this to support action by the nhtsa to improve the fire safety of bevsit seems to me that these vehicles should be constructed so that they are more resistant to causing a major fire without any obvious indication that there is a problem prior to the fire.i believe that the problem is being minimized due to a rather low percentage of vehicles catching on fire so far. In addition, gm's latest instructions for customers places an undue burden on them to provide their own remedy.gm's instructions have requested customers to take actions they likely do not have the expertise to accomplish. For example, admonishments to park out side do not provide instruction as to what this means. I can park my vehicle outside but then it is adjacent to other vehicles and is still somewhat close to my house. This still seems rather dangerous.
There is an open recall on my vehicle, but chevy never notified me about it. I received an email about the initial recall in november 2020, but found out about this most recent recall only from the chevy bolt ev facebook group i am part of. Searching my vin on the chevy website did not yield any results for a couple of weeks (now it says that there is an open recall but no remedy yet), but now searching the vin and looking at the battery sticker information tells me that i am, indeed, part of this recall and have never heard anythingdirectly from chevy. Many others in the group reported receiving an email but i have not received any communication. This seems very suspect and very dangerous. I purchased the car used from a dealer but since i received the original nov 2020 recall information i know that chevy has my information, they just didn't contact me for some reason.
Vehicle was driving in drive mode, and began to surge as if it was regenerating hard (felt as if downshifted quickly in a manual), which was odd since it was in drive not low. Pulled over and placed the car in park. Car began to smoke (first noticed from the front underbody). Exited the vehicle and got far away. Called 911 and gave the dispatcher the information. The car lit on fire. Called 911 let them know the fire had begun. Car fully burned by the time the fire department was able to put out the fire. -what component or system failed or malfunctioned, and is it available for inspection upon request?unknown, and it will be available for inspection if requested. -how was your safety or the safety of others put at risk? the fire could have easily killed someone and having to stand on the shoulder of a multilane highway next to a blaze was dangerous. -has the problem been reproduced or confirmed by a dealer or independent service center?there is no vehicle left after the fire (total loss confirmed by insurance) -has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?insurance co. Has. Gm will be -were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?no warning lights appeared at any time
Back up cam remains on after i put my car in drive. Also a loss of control of the infotainment console. You cannot lower the radio or control your climate control which means when the windshield is fogging up i cannot correct it.
Chevy bolt finished changing and then started to smoke from under the car. The sound of popping noises were heard and then 10 minutes later the car was engulfed in flames.the cars battery pack starting popping then exploded in flames.
The left and right sides of the dashboard continue to come loose after multiple fix attempts from the dealer.in the event of an accident, if the airbags fire and the a-pillar trim moves outward the dash parts may be thrown at the car's passengers further injuring them.gm rep stated there is no fix at this time and all the other bolts on the dealer's lot had the same issue so i would have to continue to drive an unsafe car.
Battery catching on fire.instead of replacing the battery they keep doing software update now they want us to park it outside , not charge at night when itā€™s whole purpose to charge cheaper, or babysit your car for 9 hrs so itā€™s unattended.
I was sold a vehicle that is 30 times more likely to catch fire than any gas propelled vehicle (https://allev.info/2021/07/early-chevy-bolts-much-more-likely-to-catch-fire-than-a-gas-car/). To date, gm's solutions have been unacceptable. First, hobbling the car so that it performs at 90% capacity was offered, though i did not agree to purchase 90% of an automobile. Then it was "fixed" and deemed safe, yet more fires have occurred within the supposedly repaired vehicles. Gm's current solution is to again limit the battery charge to 90% (owner's responsibility), to not leave the car unattended while charging (it can take many hours to charge, so this is an onerous and ludicrous ask), and, remarkably, they've stated that the vehicle should not be left in or near a structure in case of fire. Shall i just chance burning down the local farmer's field or forest that i'm forced to park it in, then?i've requested a buy back by chevrolet and was refused. This is a preposterous situation that puts me, my passengers, and others around me in danger.
I was attempting to charge this electric car at a greenlots ccs (480volt) charger in kennewick, washington. The car was parked and turned off. A blue arc of electricity shot out of the charger port on the car and came within an inch of my hand. I understand from people who know the science of electricity that i would have been killed if the arc touched my hand. The safety features on the car, the charger or both did not function properly. There is no time when an electric car should emit a lethal arc of electricity. I do not know if the arc came from the battery of the car or from the charger, or both. Neither gm/chevy nor the charger company admits there is a safety problem. Without a thorough safety investigation we can't tell if the problem is all bolts, all electric cars, all 480v chargers, ccs chargers, greenlots chargers, the greenlot charger in kennewick, wa, or the specific chevy bolt that sent out the lethal arc towards my body. Please help!
Dash reflect excessive light onto windshield blinding driver.i have a turn from sr-95 south to i-15 north ramp and i am blinded while making the turn potentially causing a crash.seems this has been a known issue since 2017 and no fixes has been mad.
I experienced extreme windshield glare while driving my new chevy bolt at midday on a very sunny day.the glare was manageable at first, as i approached an intersection to make a left turn.as i entered the intersection, the windshield seemed to turn white. I lost my view of oncoming traffic and was hit by an suv.this was the first really sunny day after i took possession of the bolt.prior to that day, the weather had been partly/mostly cloudy. I have driven through this intersection many times before under various weather conditions in my old acura tsx without incident.i have never experienced this amount of glare on a windshield at this time of day before.
Car came with light gray dashboard which unbeknownst to me and undeclared by dealer has been reported to nhtsa since 2017 as a safety hazard due to reflection and glare that this color dashboard creates. At times sideview mirror and driver's windshield is dangerously challenging to see clearly out of as dashboard reflection intersects with outside environment. Hard to tell what is what. This is particularly dangerous during unfilled driving (i live in los angeles which is mostly unfilled).given the complaints to nhtsa in 2017, i contacted chevrolet corporate to complain and exchange brand new car for black dashboard. They claim there is no defect!!!!it is a design defect that is dangerous....since 2017...for no reason. Make black dashboards!!!!!!!! light colored dash is dangerous!!!!please do something!
The center touchscreen will intermittently freeze when started and not recover when driving. When this occurs the hvac and radio hard buttons also stop responding which prevents control of the defrost, creating a visibility hazard that could result in a crash. Sometimes the freeze will result in the backup camera remaining on while driving forward. When in reverse the freeze results in the backup camera guidelines, parking collision warning and rear cross traffic warning being unavailable. Failure of these systems intended to prevent collisions is a safety hazard because unavailability of these systems could result in a collision. The freezing did not occur frequently when the vehicle was new, but over time this has become a frequent occurrence. The vehicle is available for inspection upon request.the problem has been reproduced by a dealer and been subject to repair twice, but the issue has continued to occur after each repair attempt. The vehicle was subject to bulletin 20-na-119which was intended to correct radio screen black/freezes after boot up, but this does not appear to have resolved the issue.
General motors refuses to service my vehicle and claims i'm black listed from every dealership in the area. They refuse to complete the safety recall for battery fires on my vehicle, the windshield wipers are slapping each other and rear suspension is making metal on metal clanking noises. Gm has had me black listed from all dealerships in the area and refuses to complete necessary safety repairs on my vehicle. I have absolutely no way of getting these necessary services completed on my vehicle. Gm customer experience center won't assist in finding a dealership in the area. Please help.
Odo, 500 miles, brand new vehicle. The vehicle makes a clicking noise at speeds of 0 - 25 mph, or, when the vehicle coming to a stop, or, when the vehicle accelerates.other owners complain about the same issue discussed here https://www.chevybolt.org/forum/178-2017-chevy-bolt-ev-issues-problems/25985-clicking-noise-very-slow-speed.html
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