We found the following complaints for CADILLAC XTS (2018)
Read complaints for CADILLAC XTS (2018)
Infotainment center malfunctioning. Climate control, backup camera and nearly every convenience and safety feature disabled. Cadillac has attempted to fix 5 times and now says that it can not be corrected. Cadillac also acknowledges that this is a known issue. Screen pixelates and/or goes black when the vehicle is in motion.
The contact rented a 2018 cadillac xts from enterprise car rental. The contact stated that while driving at approximately 15 mph, the brake pedal was depressed however, the vehicle independently accelerated and crashed into the rear of the vehicle ahead. There were no injuries sustained. A police report was filed. The vehicle was towed to enterprise car rental. The contact was unaware as to whether or not the vehicle was ever diagnosed. The contact was informed by a third party that handles liability for enterprise car rental stated that the vehicle may be declared a total loss. The contact was unaware as to whether or not the vehicle was repaired. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was unknown.
Cadillac user experience (cue) continues to malfunction after recall updates were installed. Vehicle has had 4 attempted repairs to correct the defect problem still persist and presents a serious safety risk as visibility to hazards at the rear of the vehicle are impaired and in some cases reduced to none. Vue controls most of the features on the vehicle. Cue becomes disabled and blacks out making it impossible to restore normal rear visibility functions such as the side mirrors pivoting down. In the absence of the rear view camera, the pivoting action reduces and occasionally obstructs most visibility while backing. Recently a 4 year girl was nearly struct during this failure. With the mirrors down and no rear view camera, all that was available to view to the rear was the rear view mirror which is aimed to high to see a small child behind the vehicle in a parking lot.. In addition to this incident, all of the controls for the vehicle are adjusted or controlled through the cue module. It's absence or malfunction reduces most of the safety and convenience features are inoperable.
For the second time, i can't get into or start my car after it's sat unused for a few days.the first time, cadillac told me how to open the car.then, i attempted unsuccessfully to jump start it.the dealership replaced the battery.when it happened the second time, the dealership said they didn't know what happened.
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