We found the following complaints for CADILLAC ESCALADE (2017)
Read complaints for CADILLAC ESCALADE (2017)
Sporadically when driving the car, turning the wheel hard left or right the message will flash "service stabilitrak" while at the same time, the steering wheel position locks, the electronic system in the car shuts off, and no control of the vehicle is available. This lasts for approximately 1-2 seconds before the steering unlocks and vehicle control is restored.vehicle has been in the service center for over a week now, and the dealer is trying to return the car to me stating "we cannot recreate the issue so we have no fix". We have photo and video of this happening (after i pulled over to take the video in a safe spot). This has happened multiple times with no rhyme or reason.
Vehicle is affected by steering and breaks the car jurks
The contact owns a 2017 cadillac escalade. While attempting to unlock the vehicle with the key fob, it would not unlock. The contact had to manually unlock the vehicle. Also, the vehicle did not start when the push start button was depressed. The vehicle was jumpstarted, but it had very little power. The vehicle was towed to amesbury chevrolet (103 macy street, amesbury, ma 01913) where it was diagnosed that water was entering the inside of the vehicle from the factory installed antenna on the roof. The water traveled through the interior of the dashboard and shorted the fuse box, which drained the battery. The contact was advised to bring the vehicle back because the tail lights were filled with water and also there was water in the rear of the vehicle. The vehicle was repaired for the fuse box failure. The manufacturer was notified of the failures. The approximate failure mileage was 2,600.
Sporadically when driving the car, turning the wheel hard left or right the message will flash "service stabilitrak" while at the same time, the steering wheel position locks, the electronic system in the car shuts off, and no control of the vehicle is available. This lasts for approximately 1-2 seconds before the steering unlocks and vehicle control is restored.vehicle has been in the service center for over a week now, and the dealer is trying to return the car to me stating "we cannot recreate the issue so we have no fix". We have photo and video of this happening (after i pulled over to take the video in a safe spot). This has happened multiple times with no rhyme or reason.
It has happened several times , while driving in a parking lot at 10 mph while making a turn the engine shut off, lost steering and brakes and the stabilitrak warning light came on... The engine restarted in about 5 seconds... I contacted cadillac main office lawanda 855-880-1400 ex 5911833 and sent a email to mary barra ceo... They gave me a case #[xxx] they are aware of the problem and recalled over one million vehicle but my vin number has not been added yet.. They will not fix it till gm adds my vin to the national recall #18289... I was told off the record that money trumps consumer safety....they are making us pickup the car with the knowledge by us driving the car could kill someone if we loose steering and brakes while driving...parts of this document have been redacted to protect personally identifiable information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Severe bucking and or surging when switching gears. Has actually surged when at a full stop.
Engine ceased running at 55 mph.chain of failures- engine valve stem fractured (cylinder # 2), valve dropped into cylinder, piston struck valve, valve deformed to cylinder head, engine ceased properly detonate fuel completely, multiple codes, engine shut off.no advanced signal given to driver, no alarms when engine shut off.power steering and power brakes ceased to work while driving in 55 mph zone, on a turn coming to a red light.extremely dangerous for 5 occupants.failure as shown in pictures below of the valve component are related to a material imperfection.the natural of this failure during the metal forming process was not detected for this component and will exist within other components within my vehicle or other vehicles.once the problem is identified and corrected, engines of the effected vehicles will have to be replaced to avoid this safety issue, as it leads to potential death.
Vehicle is affected by steering and breaks the car jurks
It has happened several times , while driving in a parking lot at 10 mph while making a turn the engine shut off, lost steering and brakes and the stabilitrak warning light came on... The engine restarted in about 5 seconds... I contacted cadillac main office lawanda 855-880-1400 ex 5911833 and sent a email to mary barra ceo... They gave me a case #[xxx] they are aware of the problem and recalled over one million vehicle but my vin number has not been added yet.. They will not fix it till gm adds my vin to the national recall #18289... I was told off the record that money trumps consumer safety....they are making us pickup the car with the knowledge by us driving the car could kill someone if we loose steering and brakes while driving...parts of this document have been redacted to protect personally identifiable information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Hard shifting, shaking, jerking, hesitating shuddering
Brake and gas pedals moved on their own without being commanded. Happened several times, vehicle not moving at the time. Took to the dealer and they observed it. Could not find the problem, sent me away. Happened again and dealer ordered a sensor to be installed when it comes in.
Why are the headlights on new cadillacs, especially escalades, so blinding?it's like these vehicles have their headlamps permanently on bright.
Repair please
Hard shifting, shaking, jerking, hesitating shuddering
The contact owns a 2017 cadillac escalade. The contact stated that the vehicle rolled away independently. As a result the vehicle was involved in a rear end collision. There were no injuries and a police report was filed. The vehicle was deemed operable. Hove nissan (1405 n kinzie ave, bourbonnais, il) was unable to diagnose the cause of the failure. The manufacturer was notified of the failure and referred the contact to nhtsa. The failure mileage was approximately 17,000.
*safety issue* escalade will shift violently into gear in either forward or reverse, causing vehicle to suddenly lurch.condition is especially present when stopping at intersection on an incline.from a stop or rolling stop, the vehicle will be unresponsive to gentle acceleration for a second or two, then bolt into gear screeching the tires and launching vehicle violently forward.likewise, from rolling stop then shifting to reverse to park, same lag with sudden burst of power.the effect is very similar tosomeone who is learning to drive a manual tranny in a muscle car.there seems to be no difference with transmission temperature, the intensity of the condition seems to be random, and difficult to intentionally recreate.vehicle has been in shop twice, received the 18-na-355 bulletin service, and problem persists.dealer indicates that transmission is operating as designed.additionally, the transmission shifts harshly both up and down through gears 1-3 when gently accelerating or braking. Again,similar to someone who is learning to drive a manual transmission.i dont consider this condition a safety issue, but an annoyance and may well be related to the "lurching" condition.
The contact owns a 2017 cadillac escalade. While driving various speeds, there was an abnormal shuddering and vibration from the vehicle. The contact also stated that the vehicle failed to shift into gears properly. The vehicle was taken to dale earnhardt jr. Buick/gmc (1850 capital cir ne, tallahassee, fl 32308, (850) 270-1453) where it was diagnosed that the torque converter was possibly defective. The vehicle was repaired; however, the failure recurred. Additionally, the contact stated that three of the four tires were also replaced; however, the vibration and shuddering persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 6,000.
Engine ceased running at 55 mph.chain of failures- engine valve stem fractured (cylinder # 2), valve dropped into cylinder, piston struck valve, valve deformed to cylinder head, engine ceased properly detonate fuel completely, multiple codes, engine shut off.no advanced signal given to driver, no alarms when engine shut off.power steering and power brakes ceased to work while driving in 55 mph zone, on a turn coming to a red light.extremely dangerous for 5 occupants.failure as shown in pictures below of the valve component are related to a material imperfection.the natural of this failure during the metal forming process was not detected for this component and will exist within other components within my vehicle or other vehicles.once the problem is identified and corrected, engines of the effected vehicles will have to be replaced to avoid this safety issue, as it leads to potential death.
When i am driving on smooth surface streets sometime there a feel of intermittent juttery ride which feels like you are riding over very small speed bumps very close together. I was told by two (2) mechanics that there is a problem with the transmission that is causing this. I started about two (2) months ago and continue daily.
When applying the brakes at a slow speed (>20 mph), the brakes seem ā€œspongyā€¯. The brake pedal seems to require further travel to stop the vehicle. It feels as if air is trapped in the hydraulic system and this does not happen all the time, it is an intermittent problem.
The contact owns a 2017 cadillac escalade. The contact stated that the vehicle rolled away independently. As a result the vehicle was involved in a rear end collision. There were no injuries and a police report was filed. The vehicle was deemed operable. Hove nissan (1405 n kinzie ave, bourbonnais, il) was unable to diagnose the cause of the failure. The manufacturer was notified of the failure and referred the contact to nhtsa. The failure mileage was approximately 17,000.
My car was the subject of a brake recall n192268490, i have had it to the dealer in flemington gm twice, the last time approximately 2 weeks ago.my car was kept for nearly 10 days and i still have a problem with the brakes, specifically hard braking and prolonged braking distance.today at 1045 am i called customer service at cadillac gm and they were completely unhelpful telling me to bring it back to the dealer again. I need this fixed in a competent fashion
Brake and gas pedals moved on their own without being commanded. Happened several times, vehicle not moving at the time. Took to the dealer and they observed it. Could not find the problem, sent me away. Happened again and dealer ordered a sensor to be installed when it comes in.
It has happened several times , while driving in a parking lot at 10 mph while making a turn the engine shut off, lost steering and brakes and the stabilitrak warning light came on... The engine restarted in about 5 seconds... I contacted cadillac main office lawanda 855-880-1400 ex 5911833 and sent a email to mary barra ceo... They gave me a case #[xxx] they are aware of the problem and recalled over one million vehicle but my vin number has not been added yet.. They will not fix it till gm adds my vin to the national recall #18289... I was told off the record that money trumps consumer safety....they are making us pickup the car with the knowledge by us driving the car could kill someone if we loose steering and brakes while driving...parts of this document have been redacted to protect personally identifiable information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2017 cadillac escalade. While driving 60 mph, the vehicle shook violently and brake fluid leaked from the vehicle. The vehicle was taken to vera cadillac (300 s university dr., pembroke pines, fl 33025, (954) 998-1684), but the failure could not be diagnosed. The contact stated that the vehicle had been serviced multiple times, but the failure recurred. The manufacturer was not informed. The failure mileage was 1,300.
Vehicle is affected by steering and breaks the car jurks
Sporadically when driving the car, turning the wheel hard left or right the message will flash "service stabilitrak" while at the same time, the steering wheel position locks, the electronic system in the car shuts off, and no control of the vehicle is available. This lasts for approximately 1-2 seconds before the steering unlocks and vehicle control is restored.vehicle has been in the service center for over a week now, and the dealer is trying to return the car to me stating "we cannot recreate the issue so we have no fix". We have photo and video of this happening (after i pulled over to take the video in a safe spot). This has happened multiple times with no rhyme or reason.
The contact owns a 2017 cadillac escalade. While attempting to unlock the vehicle with the key fob, it would not unlock. The contact had to manually unlock the vehicle. Also, the vehicle did not start when the push start button was depressed. The vehicle was jumpstarted, but it had very little power. The vehicle was towed to amesbury chevrolet (103 macy street, amesbury, ma 01913) where it was diagnosed that water was entering the inside of the vehicle from the factory installed antenna on the roof. The water traveled through the interior of the dashboard and shorted the fuse box, which drained the battery. The contact was advised to bring the vehicle back because the tail lights were filled with water and also there was water in the rear of the vehicle. The vehicle was repaired for the fuse box failure. The manufacturer was notified of the failures. The approximate failure mileage was 2,600.
The contact owns a 2017 cadillac escalade. While driving 60 mph, the vehicle shook violently and brake fluid leaked from the vehicle. The vehicle was taken to vera cadillac (300 s university dr., pembroke pines, fl 33025, (954) 998-1684), but the failure could not be diagnosed. The contact stated that the vehicle had been serviced multiple times, but the failure recurred. The manufacturer was not informed. The failure mileage was 1,300.
Severe bucking and or surging when switching gears. Has actually surged when at a full stop.
I have had onstar for many years because of their advertisements concerning accidents that involve going off the road and not being found for days. I was traveling on i-81 and went into a ravine hit multiple trees and according to several witnesses flipped multiple times. All airbags deployed before this happened . My onstar did not activate. Fortunately as i stated there were witnesses that called 911 and located my vehicle not onstar . Wheni called to cancel my subscription they wanted to know why since they had no idea that my vehicle was demolished beyond recognition. Jaws of life was brought in to extract me and if not for the bad weather life lion to get me to hershey trauma center . I believe this should be looked into as i paid for this service and the outcome could have been fatal. Thank you for checking into this as i would not want this to happen to anyone else!
Cadillac cue system has stopped working.gm will not replace but is aware of the issues with the faulty system.screen has been checked by the dealership.they indicate that they are aware of the issues with the system but no recall has been issued.because this controls many functions of the vehicle, it's safety issue.consumers should not have to pay the costs to have this issue resolved.
While stationary the hatchback will auto close randomly while a person is loading or unloading and does not stop or sense a person is there.it occurs at least once a month.it happens whether you have the fob on your body and when it's not.the hatchback will without warning begin to close while your head or body parts are in the way.
Hard shifting, shaking, jerking, hesitating shuddering
Read more
