We found the following complaints for CADILLAC ESCALADE (2011)
Read complaints for CADILLAC ESCALADE (2011)
The contact owns a 2011 cadillac escalade. The contact stated that nhtsa campaign number: 16v381000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notice in may of 2016. The manufacturer was contacted and stated that additional testing was completed by a third party, and the vehicles were considered safe. The dealer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Tamara recall
My vehicle has a recall on it for the takata airbags.i spoke to general motors (conversation #[xxx]) and they said there is nothing that can be done until nhtsa provides a solution.the fact remains i am driving a vehicle with an outstanding recall that i can't get fixed.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Takata recall. The contact owns a 2011 cadillac escalade. The contact received a recall notice for nhtsa campaign number: 16v381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called devoe cadillac (4100 tamiami trail n, naples, fl 34103, (888) 571-5034) and was informed that the parts were not available. The vehicle was not repaired. The manufacturer was contacted and provided case numbers: 95436748446 and 83462162907. No further assistance was provided. The contact had not experienced a failure. Vin tool confirms parts not available.
My vehicle is part od a takata air bag recall and gm refuses to do anything about it.i have called periodically asking when the repair would happen and was told it is being phased in and i will get a notice.i just called again and the new answer is that gm doesn't think they should have to replace this and will not do anything until their objection can be resolved.they will not commit to replacing my recalled airbag.
I has been over a year since the recall and gm states that they don't have a remedy.why?when will the remedy be available?why have a recall if you can't remedy the problem.simply replace the item!!
Takata recall. The contact owns a 2011 cadillac escalade. The contact stated that the service air bag warning indicator illuminated. The contact received notification of nhtsa campaign number: 16v383000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The lake genieva chevrolet dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The failure mileage was 127,000. Vin tool confirms parts not available.
Takata recall
Takata recall. The contact owns a 2011 cadillac escalade. The contact was notified of nhtsa campaign number: 16v381000 (air bags) by carfax. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that his onstar system was activated and alerted him that no remedy was available. The dealer was not contacted. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall
Takata recallcadillac dealers in the la area are saying they do not have parts to replace airbags. It has been almost a year and a half! when i called gm they say the airbag is fine and it is only a preliminary recall and does not need to be replaced and so they are not supplying the dealers with the parts. Yes my vehicle is on the recall list!
No remedy for air bag recall - recall issued in 2016.
Takata recall. The contact owns a 2011 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact informed the dealer (claude nolan cadillac) and was informed that parts were not available. The manufacturer was made aware of the issue and opened case number: 8/2732696074. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 08/29/17*lj
Tamara recall.
Nothing has happened other than there is a current airbag recall on this vehicle. Many other makes and models also have this takata airbag issue and they have been fixed/or replaced and the recall is lifted. Yet cadillac/gm is still refusing to have this done so i am currently driving a vehicle which the nhtsa says it not safe yet cadillac says it is and no one has taken the step forward to remedy this problem. My husband recently passed away in a horrifying manner and all i want to do is give my stepson who lives in canada (i live in los angeles) i just want to give my stepson his fathers truck and because no one wished to solve this problem i am unable to do this. I simply cannot understand how the nhtsa can allow us to drive a vehicle they deem to be unsafe yet not force cadillac/gm to solve this problem they feel is no problem. Can you imagine the possible lawsuit that could be placed against cadillac/gm and nhtsa if anyone was to get seriously injured because none of you took the step forward to force to have this issue solved just like toyota, bmw, tesla, saab and so many others have done. Someone needs to do something rather than allow this issue to sit in a state of limbo as "incomplete/remedy not available. And what a name a person would make for themselves to push this to be solved. Some has to help me, please! i just want my stepson to have his fathers truck..please help me!!!!
Takata recall - no contact for dealer ron carter cadillac18100 gulf fwy #200, friendswood(281) 241-1581
Takata recall. The contact owns a 2011 cadillac escalade. The contact received notification of nhtsa campaign number: 21v050000 (air bags) however, the part to do the recall repair was unavailable. The contact called devan lowe inc cadillac gmc lincoln (al-77 & steele station rd, attalla, al 35954, (256) 344-4832) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2011 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Devoe cadillac (4100 tamiami trail n, naples, fl 34103, (239) 298-7627) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - remedy not yet available
The contact owns a 2011 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact contacted massey cadillac - north orlando 4241 n john young pkwy, orlando, fl 32804 where they informed the contact that the parts was available. The manufacturer was notified of the issue and informed the contact that they was waiting for nhtsa response. The contact stated that while starting the vehicle, the air bags warning light illuminated continuously. Vehicle has been repaired.
It is clearly outlined on the gm and nhtsa websites that my specific vehicle has a defective airbag by the takata corporation based on a finding in 2016.i do not understand why i am not allowed to make my vehicle safe and must "wait" per the gm website which states recall status is:incomplete. Remedy not yet available. What do i need to do to get the airbags replaced with safe ones in order to make my vehicle safe for me and my family to drive in?let this be notice that if anything happens to me or my family due to the three (3) year delay and current remedy of "not yet available" to make my vehicle safe i will take all appropriate legal action against all parties involved!!i want my vehicle approved to be repaired!!
Takata recall. The contact owns a 2011 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall gm recall #:2049151nhtsa #16v381date issued:may 27, 2016 recall title:passenger airbag inflatorsrecall description:takata corporation ('takata') has decided that a defect which relates to motor vehicle safety exists in certain 2007-2011 cadillac escalade, escalade esv, escalade ext, chevrolet avalanche, silverado 1500, suburban, tahoe, gmc sierra 1500, yukon, yukon xl, and 2009-2011 chevrolet silverado 2500/3500 and gmc sierra 2500/3500 vehicles. This is based upon takata's decision that front passenger airbag inflators it supplied to gm are defective. Gm has submitted to nhtsa a petition for inconsequentiality and nhtsa has granted gm until august 2017 to complete its investigation and to submit all data supporting the petition. If the petition is denied, gm will conduct a recall of the airbag inflators covered by takata's defect information report. For more information visit www.regulations.gov and search for docket no. Nhtsa-2016-0124.safety risk description:the propellant in some types of takata airbag inflators can degrade over time, especially after long term exposure in hot and humid regions. If the propellant degrades to a certain level, the inflators may rupture during deployment, causing serious or fatal injuries.repair description:the necessity of a remedy is dependent upon nhtsa's decision on gm's petition for inconsequentiality. Additional information will be available following that decision. In the meantime, you can also check the status of this recall at my.gm.com/recalls. Gm considers your vehicle safe to drive.recall status: incomplete. Remedy not yet available
Takata recall. The contact owns a 2011 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 800-458-8006, but the call would not connect, the contact believed the phone number no longer worked. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall, i have not been notified
Cracked dashboard on 2 out of every 3 gm suv / trucks. Mine is one of them.it is a safety issue that if i were involved in a crash, would my airbag deploy properly, would the dash shatter into tiny pieces and be like shrapnel. Gm knows that this is a huge problem with most 2007-present suv / trucks dashes. My gm case number [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Takata recall. The contact owns a 2011 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata airbag inflators recall
Takata recall letter received from gm cadillac nearly 2 (or 2+) years ago. Have been to tom peacock dealership that i purchased the vehicle from every 4-6 months since then. Told every time that they can't help, they don't know when replacements bags will be in. I purchased my vehicle from gm cadillac - not takata. I want gm cadillac to replace these defective air bags immediately.
I am told that there is a takata airbag issue with no remedy.i would like to have it replaced as this safety risk could cause me serious harm.
Takata recall. My car has been under recall since 2016. The cadillac dealer is refusing to replace the faulty airbag(s). I contacted gm online, they claim they have replacement airbags from takata but gm doesn't deem it necessary to make the replacement on my vehicle at this time. Is the nhtsa airbag recall an optional recall to be performed or refused by the manufacturer??when will you all get serious and make gm/cadillac comply with the recall and replace the defective airbags????
The contact owns a 2011 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not taken to a dealer and was not repaired. The manufacturer was made aware of the issue and did not assist. The contact had not experienced a failure. Vin tool confirms parts not available.
When coming to a stop and braking (at lights and stop signs) vehicle sometimes feels like it slips then brakes kick in. Been happening for a long time now. Its very comparable to the recall on the 2015-2017 models that were affected. Also another common issue i have is the power from the cigarette lighters going out plenty of times. **on another note it isn't just one set date as it is asking below**
The contact owns a 2011 cadillac escalade. The contact stated that the service stability traction control warning light flashed and remained illuminated. The vehicle was taken to an independent mechanic but was not diagnosed. The vehicle was then taken toa dealer where it was diagnosed that there was a leak in the cv boots. The dealer replaced the cv boots but the failure continued shortly after the repair. The vehicle was taken back to the independent mechanic where it was awaiting a diagnosis. The manufacturer was notified of the failure. The approximate failuremileage was 70,000.
This complaint is a general complaintabout the new type of headlights that shine a piercing blue color.when vehicles with this new type of headlight approach, it interferes with night driving vision.i can tolerate one or two of these type headlights coming at me at night, but if someday there are dozens of them in oncoming traffic it will not be safe to drive.vision will be impaired.such headlights need to be toned down.they are much too bright.thank you.
The contact owns a 2011 cadillac escalade. The contact stated that the front driver side seat belt locking mechanism was defective and failed to be securely latched. The cause of the failure was not determined. The local dealer tom kelly cadillac (811 ave of autos, fort wayne in) was notified of the failure. The manufacturer was not yet notified of the failure. The failure mileage was 188,000.
When coming to a stop and braking (at lights and stop signs) vehicle sometimes feels like it slips then brakes kick in. Been happening for a long time now. Its very comparable to the recall on the 2015-2017 models that were affected. Also another common issue i have is the power from the cigarette lighters going out plenty of times. **on another note it isn't just one set date as it is asking below**
The contact owns a 2011 cadillac escalade. While driving 65 mph and attempting to depress the brake pedal, the brakes became inoperable and the traction control light illuminated. The vehicle was taken to a dealer where it was diagnosed that the suspension failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 46,000. Updated 08/22/16*lj
Black chrome paint on window frames peeling away.
The contact owns a 2011 cadillac escalade. While the contact was attempting to exit the vehicle, the interior door handle locked and the exterior door handle fell off. The contact had to exit the vehicle using the passenger door. The dealer (potamkin cadillac of manhattan, 706 11th ave, new york, ny 10019) replaced the interior and exterior door handles. Seven months later, the contact experienced the same failure with the rear passenger door. The manufacturer was contacted and was unable to provide assistance. The failure mileage was 25,488. Updated 8/28/18
The rear lift door access unlocks on it's own frequently.the whole rear door lifted open while i was driving.
The contact owns a 2011 cadillac escalade. While driving 65 mph and attempting to depress the brake pedal, the brakes became inoperable and the traction control light illuminated. The vehicle was taken to a dealer where it was diagnosed that the suspension failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 46,000. Updated 08/22/16*lj
The contact owns a 2011 cadillac escalade. While driving 65 mph and attempting to depress the brake pedal, the brakes became inoperable and the traction control light illuminated. The vehicle was taken to a dealer where it was diagnosed that the suspension failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 46,000. Updated 08/22/16*lj
The top of the dash cover cracked.there was no reason, it just cracked.
Just checked vin # and said 0 unrepaired recalls.does this mean they meed to be fix or that my vehicle isnt affected and is it is affceted where or what can i do about it.
The rear lift door access unlocks on it's own frequently.the whole rear door lifted open while i was driving.
My dash has cracked. The vehicle has been garaged every day since i purchased it new in 2011 and has not ever been mistreated. This is obviously a defect in craftsmanship of the vehicle.
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