We found the following complaints for CADILLAC ATS (2013)
Read complaints for CADILLAC ATS (2013)
Takata recall was issued for my airbags. Nothing happened. My airbags were deemed to be dangerous/recalled/ same with my steering wheel (2).. Same for rear brakes. Your questions are not relevant. Nothing happened. Rather recall was announced on airbags, steering wheel (2) and on my rear brakes.
Takata recallthis inquiry is not the result of any incident but the result of recall notices sent to my dealers and to myself re (1) steering wheel (2)brakes and (3) air bags. Thesteering wheelhas been addressed and supposedly fixed. The dealer secretary states that there is also a recall on brakes and on airbags but dealer garage denies such. I also received recall notices via posted mail but no longer have the documents. The continuing airbag lights and sound still notify me that there is a problem with the driver-side airbags. Garage states that such airbag warnings are merely a glitch in the message system but i'm concerned that it may signifya valid problem with the airbags. Years ago, i was struck by an aggressive airbag which left injuries to my face and so i need to take this seriously.
Takata recall. There was never a notice sent out about the recall. Rear wheel broke at the spokes which cause for the car to go into a spin out. Driver curtain airbag deployed but not inflated like the passenger side. Seat beltdid not hold me in securely, it was loose.
Takata recall there has been no "incident" re the 2013 ats. The issue originated with recall notices to my dealer and to me re (1) steering (2) air bags (3) brakes. The airbag issue involves continual warning by light and by sound re the driver's side airbag. Dealer secretary states that she has notices for all three (above) to be recalled. Dealer garage, however, states that the only recall was steering and have recently repaired the steering. I recall receiving recall notices atmy home but no longer have them. And so, complainant is seeking to learn whether the brakes and the air bag warning need addressing.
My daughter drove my car and hit a metal mail box (6x6 pole, holding 3 mail boxes)at 35 to 40 mph, she hit almost dead center.the seat belt didn't stop her from hitting her head on the steering wheel and the air bag didn't deploy.my daughter suffered a concussion, neck and back pain, one of her eyes vision is affected.she was driving in our street 3 houses down from our house, street is winding and not lighted.
My vehicle was stationary on a city street and my wife was rear-ended and was pushed into the car in front of her, and the airbag never deployed. The car is completely totaled and a car crash this bad should have deployed the airbag.
My sunroof will not close while parkedmy car did not start. The gauges and lights came on, but the car would not start while parkedmy defrost doesn't work on the front window when raining. The windshield is foggy while driving
Vehicle turns off when in neutral approaching to stop.this is not from improper foot work on the clutch.the vehicle is in neutral.it has happened over 13 times since vehicle purchased on 7/26/2013 (first incident on date of purchase).the vehicle will turn on immediately after.it has been to the dealership three times and twice they kept it for a week.the problem did not duplicate with the dealership.on the third visit they replaced the engine control module.five days after picking it up after they replaced the engine control module the problem happened again.this is very dangerous as it has happened at busy intersections and it is a safety concern.
On my 2013 cadillacats premium model my cadillac cue system touch screen isn't working i've only had this car for three days from a dealer.i am not able to control the navigation system, the weather, radio settings, my climate control, and bluetooth.by researching on the internet i found that this is a very very very common problem with cadillac in their touch screen technology.
Vehicle stalled quietly when coming to stop with vehicle in neutral and/or clutch depressed.i say quietly because i did not hear or feel it shut off. (different from stalling vehicle due to improper foot work on the clutch)when i went to turn left i realized it was dead.vehicle did restart immediately.this has happened 6 - 10 times in the last 3 months. Most recently the power steering rack failed to turn back on at restart.dealer serviced steering controller per tsb. They could not duplicate random stalling in a 10 mile test drive as it only happens to me only once a week or two. This could be more dangerous if it did not restart and i was in the middle of an intersection or moving.
When coasting to come to a stop the vehicle engine will stall/turn off. This has happened numerous times since the first incident in june. This is a 6 speed manual transmission equipped vehicle, and the transmission is either in neutral or the clutch pedal is depressed so that the engine/transmission are decoupled. I have been able to watch the tachometer when it has stalled twice, and then the engine just shuts off, very abruptly (no shaking, or noise). It has also happened when slowing to take a turn with the clutch pedal depressed, which is very difficult to get back started as you are trying to drive and not cause an accident (plus the steering wheel locks). I have reported this to the dealer, and they have tried to diagnose it, however no fix has happened. It will normally stall about once every week or so, it is very intermittent. The dealer went as far as to blame me for stalling the vehicle, they said i didn't disengage the clutch at a high enough rpm which is completely untrue and regardless the car was in neutral and i was coasting to a stop (therefore it would be impossible to stall the vehicle in gear). I am not the only one with this issue, there have been numerous people on forums complaining of the same issue. My car is currently in the lemon process with the bbb autoline program as this has happened multiple times. Dealer/gm can not duplicate the issue and has no idea what the problem is.
Warning lights & bells came on stearing and major system failure muscled car off the road frighting, if express way would have been a disaster! fortunately only going 30 miles per two lane road
Vehicle headlights with the hid option do not always align properly causing one side, either left or right on occasion to aim higher than the other.this issue seems to be happening when the vehicle headlight selection is in the auto mode and the key fob or ignition button is used.this has become a nuisance because i must constantly park by a wall to make sure the headlights have aligned properly before driving off and blinding oncoming traffic.the calibration cycle seems to be faulty and i have been to two dealers with no resolve.i am also working with cadillac customer service and am hoping for a quick solution.this issue may blind oncoming traffic and i must stop and restart the car numerous times to get the headlight cycle to align the lights.
The touch screen control on the center console is not working as designed.i am unable to to change functions, such as changing radio controls to air conditioning controls.i am umable to navigate the screen up/down and side to side.it bounces aroumd uncontrollable and when i drive the vehicle.
The contact owns a 2013 cadillac ats. While driving, the radio, air conditioner, heating system, and windshield defrosters became inoperable. The contact stated that the failures occurred twice. The vehicle was taken to north county buick and cadillac (1515 auto park way n, escondido, ca 92029, (760) 515-3511) where it was diagnosed that the radio needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures. The contact was offered a discount towards the replacement of the radio. The approximate failure mileage was 72,000.
My cue system is frozen. It would work ok at times . But now it's frozen. Radio still works. But with voice commands only.!. Dealer are wanting $900 to $1700 to repair.
Turned car off. Started 5 mins later moved just a couple miles and hour and power steering and power brakes went out. Turned car off and worked after that.
I have had 4 recalls on my ats since purchase june 2013. Starting 2/5/14 with only 3308mi taken the car in several times for squeaking sound when backing out of my garage complained after fourth visit with the same complaint and listening to the dealer to say that was normal final on 5th visit on 12/10/14 7960mi final solve the problem. Several complaints about when back windows are roll down there is a loud squealing sound that hurts your ear and distract your driving again i was told that was normal how can that be normal when you can't roll back window down for fresh air.all so complained about losing radio signal on several occasions penske reprogrammed. Replacedweather strip around front doors driver& pass side 8/20/14 6521mi. Several complaints about how rough the engine runs when stop at red light on 12/10/14 reprogrammed engine. Is there any safety station i can take my carfor safety check.i am afraid to even drive this car on the freeway at high speed. I paid over $37,000 the car has been in the shop more than the previous car i was driving which was 2001 buick lesabre.i don't feel that penske cadillac is being honest with problem i was told that the loud noise from driving is coming from exhaust system.please advise on where i can go to get a secondopinion without voiding my warranty.what is the lemon law regarding these issues?i really don't feel that i brought a new car by all the trouble this car is giving me. Back and forth for repairs.
I been having electronic issues sice i got it from dealer in tempe az called auto nation. The main touch screen in cockpit won't power up have had multiple issues in past for repair/replace this will be the third time this has happen an not all parts and service was covered under warranty i had thru alstate an it was a couple hundred out of pocket for the new harness assembly that cadillac had for a new touch screen assembly that was installed the last time in 2018 an now it's happened again screen won't turn on ac controls won't work an turn signals are intermittent almost got rear-ended driving through town because turn signal would not indicate direction i was turning an other driver had brakes locked up sliding towards me but luckily stopped with only inches apart very scary. But it coming in to summer a ac is a must to have. But now since this has happened there is a bad power draw somewhere that keeps making my battery go dead so car is parked till i can enough finances to cover mechanic. Car is well maintained and not driven hard it shows no recalls for electrical components but this will be third time this has happen an wouldn't think i am the only one this has happen to.
I was driving down the street and the car turned completely off and then i panicked, hit the clutch, put the car in neutral, and hit the start button twice to restart the car. I took it into the dealership and they told methey couldn't find an issue after driving the car for 2.2 miles.they advised me to continue driving the car and risk my safety on the road.the consumer stated he took the vehicle to the repair shop three times, for the same issue.
The contact owns a 2013 cadillac ats. The contact stated that the cadillac user experience (cue) system failed without warning. The vehicle was taken to a dealer where it was diagnosed that the cue system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
There is an automatic lock feature on this vehicle. If the key is left in the car, the driver's door is to remain unlocked. On may 5th 2015, this feature malfunctioned and locked all doors. The safety complaint i have is that my 19 month old baby was in the car when this happened. Fortunately, i was in my driveway and was able to locate my spare key within minutes and get her out. I live in az. If this were to happen away from home on a hot summer day, the outcome could have ended up in fatality. Please suggest a recall so this can never happen to anyone.
Vehicle quietly stalls and has happened numerous times since purchasing the vehicle less than a month ago.brought it to the dealer but they basically just say it is designed to stall in certain instances which i believe is just nonsense and unsafe.i have read online that this is happening to other ats owners so i know that this is a seriousand unsafe issue with the 6spd ats.
The contact owns a 2013 cadillac ats.the contact stated that the cue system became inoperable.the vehicle was taken to a shirley cadillac (10125 s cicero ave, oak lawn, il 60453. 800-338-4553) who diagnosed the vehicle and stated that the cue system had failed, but the vehicle was not repaired.the manufacturer was notified and directed the contact to nhtsa.the failure mileage was approximately 57,000. The vin wasnot available.
The contact owns a 2013 cadillac ats. The contact stated that the cruise control failed to operate when engaged. In addition, the heating and air conditioning failed to operate correctly and the sun roof switch failed to open or close the sun roof completely. The vehicle was taken to gold coast cadillac (2123 nj-35, oakhurst, nj 07755, (732) 695-1400), but no assistance was offered. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failures. The failure mileage was unknown.
While driving my manual transmission cad ats it stalls without warning or reason. It stalls mostly when in neutral, like when sitting at a red light, or pulling into a parking place. It also stalls when in first or second gear,like when turning a corner. I am not pulling the clutch out too soon and hence stalling the car myself, it does it all by itself! the car gives no warning shake or noise, it simply is off, often without my knowing it is off. This has happened to my brand new ats since the second day of having it, and has ever since, approximately 7 weeks now. It occurs with the gas tank full, almost empty, and in between. It occurs on flat streets, and maybe at an incline. It occurs when cold in the morning, and after hours of driving. It occurs day and night, with and without passengers. The dealer has had the car in twice to investigate, with no luck. This is ridiculous!!
The contact owns a 2013 cadillac ats. The contact stated that the oem cadillac cue touch sense screen had been shorting with no warning. Victory chevrolet cadillac (1360 auto center dr, petaluma, ca 94952, (707) 353-5254) was notified of the failure.the manufacturer indicated that the warranty had expired and the part needed to be replaced. The vehicle was not diagnosed or repaired. The failure mileage was not available.
Every other day the cue unitwould loose sensibility, at first it would not recognize the bottom part of the screen , followed instructions on resetting the system still would not work couple of days later the whole screen would not work.
The contact owns a 2013 cadillac ats. The contact stated while driving 25 mph, the vehicle loss electrical power causing the interior lighting and power steering to become inoperable. There was no warning light illuminated. The vehicle was taken to the local dealer honolulu buick gmc cadillac (2945 n nimitz hwy, honolulu, hi 96819, (808) 800-4338) and diagnosed that the battery needed to be replaced. The vehicle was repaired however, the failure persisted. The manufacturer was informed of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 103,500.
Right turn from stop onto major 6-lane highway; no power to engine after engagement of accelerator; acted as though not in-drive gear; tachometer reved past 6k; foot off of pedal; transmission engaged; very slow return to normal operation; evasive action by other drivers following; no replication by dealer after 4-days of testing; returned vehicle to owner without explanation of problem.
2 sets of brand new micihlen tires were mounted onto my vehicle old tires were still in good shape but i was getting a rubbing sound from the tires after having the tires replace i'm still getting the same issue this sounds is more noticeable at a acceleration speed. (brakes are good)also with the lane departure it will go off at random times when i'm no where knew going over the street lines...
I have two issues to report that may be a safety concern:1) there have been multiple times when driving in wet conditions (rain/snow) where i will get a 'power steering failure' warning.when this happens the power steering does one of two things.it either almost locks up and becomes extremely hard to turn the wheel, or it will still move easily, but it won't auto center when making turns.i have reported this to the dealer and they said it was a bad steering angle sensor.they replaced the sensor but the issue is not resolved and now that it's snowing it's happening more and more consistently.2)there have been 3 cases where i was driving and coming to a stop and the car will just randomly shut down.i lose all ability to steer (since it's electric steering) and brake.this stall is different then a stall associated misuse of the clutch.the clutch has been pressed in all the way in when this happens and the car doesn't shutter like a clutch stall, just totally shuts down quietly.luckily there has not been an accident yet, but if this happens when there are multiple cars around me it will be difficulty to avoid one.
The cue system the touch screen to the information doesn't work in car.this screen contains heater and cooling info and setting,radio and navigation operations.the screen is frozen.
When coasting to come to a stop the vehicle engine will stall.this has happened numerous times since the first incident in january.this is a 6 speed manual transmission equipped vehicle, and the transmission is either in neutral or the clutch pedal is depressed so that the engine/transmission are decoupled. I have been able to watch the tachometer when it has stalled twice, and it seems to get to a lower rpm than normal (<500rpm) and then the engine just shuts off, very abruptly. It has also happened when slowing to take a turn with the clutch pedal depressed, which is very difficult to get back started as you are trying to drive and not cause an accident.i have reported this to the dealer, and they have tried to diagnose it, however no fix has happened. It will normally stall about once every week or so, it is very intermittent and seems more often with a higher load on the engine (hot days, a/c running, etc...). The dealer went as far as to blame me for stalling the vehicle, they said i didn't disengage the clutch at a high enough rpm which is completely untrue and regardless the car was in neutral and i was coasting to a stop (therefore it would be impossible to stall the vehicle in gear).i am not the only one with this issue, there have been numerous people on forums complaining of the same issue.
On both my cadillac's, the que system is defective and is a safety hazard.if i have the que system set to either radio screen or navigation screens and i make a blue- tooth call.the display starts in either the radio screen or the nav screen.when i make the call, the screen changes to the telephone screen which is fine.but when i hang up, the screen remains in the telephone screen positon.i have to manually reach over, fumble around to find the icon to return it to the original position.this is dangerous and a safety problem and concern.it happened every time i make a call and i'm afraid this is going to cause an accident.
The contact owns a 2013 cadillac ats. The contact stated that there were several progressing failures within months of owning the vehicle. The vehicle was taken to several independent mechanics who diagnosed that the intake o2 sensor may be the cause of the failures, but no data was found. The contact stated that there were electrical failures, the tpms warning indicator kept illuminating, the vehicle was idling roughly, and there was a leak in the rear axle. In addition, an independent mechanic stated that there was a misfire on cylinder three. The dealer (peninsula chevrolet, 4 heitzinger plaza, seaside, ca 93955, (831) 275-0933) diagnosed that there was a low rate of pressure in cylinder four. The manufacturer had been notified for months and was unable to provide a permanent solution. The manufacturer opted to refuse a buy back or trade in. The approximate failure mileage was 50,000.
I currently have the cue screen has spider webs inside and crack. It is out of warranty. I called the dealership and it's costing me a $1,600 plus.i only have 75000 miles on this car. I drove 120 miles in since march.
The vehicle stalled while sitting in neutral, waiting at a red light. The air conditioning was running. The engine runs so quietly that from inside the vehicle i would not have been able to tell the engine had shut off if the a/chad not stopped blowing. I restarted the vehicle and an alert came on the dash screen stating: service power steering, drive with care. I was approximately 3/4 of a mile from my home coming downhill on a quiet neighborhood street so i carefully drove the vehicle home and parked in the garage while i called the service department at my local cadillac dealership. He told me the power steering is controlled by the electrical system may have glitched when i restarted the vehicle and not been activated. He said i could restart the vehicle after 30 seconds and the power steering should function properly again. He told me if there is an issue i can have gm tow the vehicle in, or if the power steering begins to function again i can drive it in to have it serviced. Once i restarted the vehicle the power steering was functioning properly. I will be having cadillac look at the vehicle this afternoon.
I wanted to provide additional information relative to recall no. 15299. This recall effected cadillac ats rear defrosters. The "fix" was to add software controls that minimized the risk of fire to some owner, but it certainly did not eliminate the risk. In fact i pointed out to cadillac last year that there were still controls strategies that would could result in a fire. Meaning for some owners the recall would do nothing to minimize the risk of fire. When i expressed this to cadillac they immediately stopped responding to my emails (attached). Since then cadillac has quietly implemented an actual fix to the weak connectors. But they are not issuing this fix to all owners. Only to ones that complain about to lost features. Since this actual fix eliminates instead of reducing the life safety risk it must be added to the original recall.
Cue touchscreen fails to respond to touch. It started going bad at the bottom, butthe problem "spreads" upwards making the entire screen unusable. The hvac and radio controls are all on this touchscreen, making it impossible to control these features while driving. Other settings for the vehicle are also in the cue system, and are no longer available for adjusting. Navigation becomes unusable as well.
When i was driving on the highway my car started to move like it was going to quit on me, i get my car serviced frequently and have replaced the sparkplugs and coil, changed all the gaskets, and i almost got into an accident because the stabilititrack light came on and car did not want to work as it should. This is the second time this has happened.
Power steering just went out on the vehicle. We started the vehicle today with 73,000 miles and when we went to pull off once in drive the car gave a power steering warning appeared. When we try to turn the steering wheel it makes this loud squealing computerized sounding noise.
Cadillac ats 2013 continues to stall and turn off causing loss of steering of vehicle.this has been in the shop 4 times for repair, and vehicle has still been stalling.
The service engine soon, stabilitrak, and traction control lights continuously illuminate my dashboard. It has happened approximately 6 times. Each time the dealer has found basically nothing wrong, just replaced a spark plug each time, changed the oil, and cleared the codes. The car has stalled on multiple occasions. I was almost rear ended by someone because a light turned green and my car was stalled. Prior to it stalling it violently shakes, which is just a little bit more rough than the constant shaking it always does. Also recently it has been having trouble starting. Everything seems to be related and is getting worse. The dealer extended my warranty to almost 90,000 miles but i feel unsafe in this car because of all the problems that it has and all the new problems that keep coming up.
Cadillac ats lost power and shut off while driving causing lose of control as well as right control arm snapping in half. Driver then hit ditch and then a tree cause damage to front of the car and injury to drive.
When coasting to come to a stop the vehicle engine will stall.this has happened numerous times since the first incident in january.this is a 6 speed manual transmission equipped vehicle, and the transmission is either in neutral or the clutch pedal is depressed so that the engine/transmission are decoupled. I have been able to watch the tachometer when it has stalled twice, and it seems to get to a lower rpm than normal (<500rpm) and then the engine just shuts off, very abruptly. It has also happened when slowing to take a turn with the clutch pedal depressed, which is very difficult to get back started as you are trying to drive and not cause an accident.i have reported this to the dealer, and they have tried to diagnose it, however no fix has happened. It will normally stall about once every week or so, it is very intermittent and seems more often with a higher load on the engine (hot days, a/c running, etc...). The dealer went as far as to blame me for stalling the vehicle, they said i didn't disengage the clutch at a high enough rpm which is completely untrue and regardless the car was in neutral and i was coasting to a stop (therefore it would be impossible to stall the vehicle in gear).i am not the only one with this issue, there have been numerous people on forums complaining of the same issue.
The service engine soon, stabilitrak, and traction control lights continuously illuminate my dashboard. It has happened approximately 6 times. Each time the dealer has found basically nothing wrong, just replaced a spark plug each time, changed the oil, and cleared the codes. The car has stalled on multiple occasions. I was almost rear ended by someone because a light turned green and my car was stalled. Prior to it stalling it violently shakes, which is just a little bit more rough than the constant shaking it always does. Also recently it has been having trouble starting. Everything seems to be related and is getting worse. The dealer extended my warranty to almost 90,000 miles but i feel unsafe in this car because of all the problems that it has and all the new problems that keep coming up.
I was pulling in to a parking spot behind a car at a very low speed when i pressed the brakes for the car to stop, instead it accelerated and smashed in to a car in front of me. I tried pressing the brakes harder in order to avoid the impact and the car did not respond.
Car idles badly may come close to stalling at times. It shutters at warm up in cold weather. What is sad isgm well aware and will not fix it. I am stuck with it according to dealers i have visited.
The contact owns a 2013 cadillac ats. When the vehicle came to a complete stop, it seized without warning. The contact attempted to restart the vehicle, but it failed to start. The contact had to wait approximately thirty minutes for the vehicle to return to normal. The vehicle was taken to oakes auto group (1009 us-82, greenville, ms 38701, (662) 335-2886), but was not diagnosed or repaired. The vehicle was test driven, but the cause of the failure could not be determined and the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 66,400.
Vehicle quietly stalls and has happened numerous times since purchasing the vehicle less than a month ago.brought it to the dealer but they basically just say it is designed to stall in certain instances which i believe is just nonsense and unsafe.i have read online that this is happening to other ats owners so i know that this is a seriousand unsafe issue with the 6spd ats.
2.5 liter engine at stopengine shakes for no reason. As usual take to dealer and can't find issue without a code. Now at 2572 miles still shakes and dealer says that all atsdo this so live with it. I say that this ats by gm.needs to take these issues seriously as this will hurt the sales of a really cool car. Is there someone that can get the ceo of cadillacs attention this is unacceptable to paid over 35k.when i have brand new kia that has a 4 cycl engine with no issues. Come on gm. Lets get this issue resolved i have already file a complaint to gm. But no response per usual. No wonder we by non american cars.i have waited 13 years to get a new car and i thought i give the atsa try.what ashame that such a cool car that this engine ruins the great feeling to own a american car. Can someone please help us. O by the way the dealer is hill cadillac in newtown. Edgemont pa. Any other ats customers have same issues.i see on cadillac forum there seems to be a lot of frustration about lack of a fix.
The contact owns a 2013 cadillac ats. The contact stated that there were several progressing failures within months of owning the vehicle. The vehicle was taken to several independent mechanics who diagnosed that the intake o2 sensor may be the cause of the failures, but no data was found. The contact stated that there were electrical failures, the tpms warning indicator kept illuminating, the vehicle was idling roughly, and there was a leak in the rear axle. In addition, an independent mechanic stated that there was a misfire on cylinder three. The dealer (peninsula chevrolet, 4 heitzinger plaza, seaside, ca 93955, (831) 275-0933) diagnosed that there was a low rate of pressure in cylinder four. The manufacturer had been notified for months and was unable to provide a permanent solution. The manufacturer opted to refuse a buy back or trade in. The approximate failure mileage was 50,000.
I own a 2013 cadillac ats 2.0t with manual transmission (6mt).my vehicle has stalled unexpectedly multiple times while it is being driven.last time was at about 30mph while i was coming up to a light and it is scary, especially when people around you start beeping and yelling.when it happens, the vehicle has to be turned off then on again, so it isn't a quick thing.i took it to the dealership and they told me there is nothing wrong.i went online and there are multiple videos and complaints of the very issue.gm knows this is happening and they are not doing anything about it.this is just as bad as the ignition switch issue, and someone is going to get hurt (i almost did a few times).i have a case open with gm and i want my money back for this car.it has been in the shop at least 6 times in the year that i've had it.
2013 cadillac ats 6mt stalls when decelerating with an ensuing loss of power steering. Cadillac has come up with a software fix for this issue. Software written to protect the flywheel was modified to eliminate this problem.
I have experienced an intermittent shudder/jerkiness in the past month while driving the vehicle at low speeds. Today, while slowing and turning into a parking lot, the engine shut off and i coasted the vehicle into a parking space and stopped. I turned on the ignition and the car started immediately. When i got home i searched the internet for issues and found this thread on the cadillac forums of others with similar problems:http://www.cadillacforums.com/forums/cadillac-ats-technical-discussion-forum/391273-2013-6-speed-manual-stalling-affected.htmli called my local dealer and spoke with [xxx] in the service department. He said that they are aware of the shudder at low speeds and have a fix for that problem. He said that they have not heard of the vehicle actually stalling. I told him that he could read about it on the forum above. He asked me to bring my vehicle into the dealership to have some transmission parts replaced. I am concerned that this might only resolve the jerking, but not the stalling, which is a major safety issue.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The 6-speed manual ats has an issue with stalling, usually when coasting to a stop, and less frequently on initial acceleration.it is not due to poor release practice with the clutch.the car will die unexpectedly when coasting, which kills the electric power steering, which makes for an unsafe situation.this happens infrequently, and i don't really know what combination of things leads to the stall. I have changed the way i drive the car in order to minimize coasting or using the transmission for deceleration.this helps, but there are still times when i get surprised at an intersection by the car being dead when i'm ready to accelerate.it is a very quiet car, especially at idle, so if i'm watching traffic and not the dash, it can die and i don't know it until i hit the gas again.
2.5 liter engine on my 2013 cadillac ats shakes while sitting at traffic lights. Gm updated the software three times on a recall but now advised that the engine shaking in normal and they can do nothing about it.
When coasting to come to a stop the vehicle engine will stall. The vehicle either doesn't attempt to idle at all once the clutch has been depressed, or it seems to get to a lower rpm than normal (<500rpm) and then the engine just shuts off, very abruptly.
The vehicle stalled while sitting in neutral, waiting at a red light. The air conditioning was running. The engine runs so quietly that from inside the vehicle i would not have been able to tell the engine had shut off if the a/chad not stopped blowing. I restarted the vehicle and an alert came on the dash screen stating: service power steering, drive with care. I was approximately 3/4 of a mile from my home coming downhill on a quiet neighborhood street so i carefully drove the vehicle home and parked in the garage while i called the service department at my local cadillac dealership. He told me the power steering is controlled by the electrical system may have glitched when i restarted the vehicle and not been activated. He said i could restart the vehicle after 30 seconds and the power steering should function properly again. He told me if there is an issue i can have gm tow the vehicle in, or if the power steering begins to function again i can drive it in to have it serviced. Once i restarted the vehicle the power steering was functioning properly. I will be having cadillac look at the vehicle this afternoon.
Engine idles roughly.i have only used premium gas during fillups.the dealership says it's because i'm not using top tier gas, which is ridiculous.how can an engine's fuel system be that sensitive because one gas is missing some detergents per count in comparison.my ecm needs to be reprogrammed to compensate for this.it seemed to start shaking after i got it back from the dealership that corrected a recall problem that dealt with airbag deployment.how do you push an ignorant manager to take care of this instead of blaming it on the gas?
I?m really upset my car when i got it had 92,000 miles first week i got it start to shutter then stall while at stop and shut off or driving on the freeway then just stall and loose pier and shut off very unsafe and i feel scared to drive this car i took it to so many shop and they all can?t find the issue on why it stalling and shutting off told cadillac dealer they said it needed update guess what did update and guess what still happening i've done all required maintenance change spark plugs keep up on oil. Change and etc still stalling while driving and at complete stop it not safe car to drive it just stalls and turn off took it to cadillac still nothing now it back in shop for the 14 time with cadillac gilbert az to see if they can find the issue and the fix i think this is gm cadillac issue with the computer that causing my car go into some type safe mode and make the car stall and shutter then turn off but when it on highway it drives fine then stalls . I?m for sure this is mechanical issue that has to do with something cadillac did and they need be responsible with this issue everyone tells me go dealerbecause the check engine like codes they don't recognize only cadillac well cadillac makes no since i think my computer system is making the car go into some type safe mode and shut off i've seen many complaints about this and it crazy and unsafe i've reported this to highway safety board and better business bureau and other places this doesn't make since you guys need provide solution for this issue .
Vehicle stalled quietly when coming to stop with vehicle in neutral and/or clutch depressed.i say quietly because i did not hear or feel it shut off. (different from stalling vehicle due to improper foot work on the clutch)when i went to turn left i realized it was dead.vehicle did restart immediately.this has happened 6 - 10 times in the last 3 months. Most recently the power steering rack failed to turn back on at restart.dealer serviced steering controller per tsb. They could not duplicate random stalling in a 10 mile test drive as it only happens to me only once a week or two. This could be more dangerous if it did not restart and i was in the middle of an intersection or moving.
Driving on 71 in columbus oh to mansfield oh going 70 mph on highway and at ex 173 started snowing heavy, traffic came to hault at 10 mph, had .09 miles to exit, got to exit made a right off exit started up a hill in snow at 30 mph and before making it up the hill the car stopped in middle of one lane rd. And display said ...no power steering... Called 911 three times, waited outside in snow for hr and half for them to tow car to bill harris auto 419-289-2000 in ashland oh five mi down rd. Next day they couldnt duplicate the problem so they couldnt fix it. I told them i dont feel safe in car and that i could have died if going any faster, it stopped without any warning. He said he would give me $10 thous towards another vehicle when car is worth $20,500. In my excellent shape. I said why is it only worth that, he said becuase i said it wasnt safe to drive and that he couldnt sell a car if it wasnt safe. This isnt my fault for the power steering to go out, there are 15 complaints online at www.2013atscadillacpowersteeringproblems. Why isnt there a recall? i want something done about this, i have escalated claim to gm and want gm to do a repurchase or a buy back. I shouldnt feel danger when i get in my car. [xxx] please contact me at [xxx]address is [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Since june 2013, the cadillac ats has been making a vibration feeling. The vibration is unknown, it has been to service twice. First i was suggested to try a different gas (premium gas). The problem continued to occur, so i switched back to regular gas. Then received a recall letter about the transmission shift and that problem was fixed. But i also asked service to drive vehicle around while in the shop to figure out the occurring vibration issue. Service told me all the cadillac ats's cars do the same thing and that thats how they were manufactured, but the problem continues. I don't want to insert a different gas type if the car is suppose to take regular unleaded. (i bought car because it is gas saver). As a customer i shouldn't have to change the gas and spend more than i already am monthly if the car is not running properly. Nor should i have to keep taking it in for recalls and paying for a car ($552 per month) if it was not manufactured correctly in the first place. I have the right to exchange my defected vehicle at the cost of general motors.
While decelerating to make various turns or stop at an intersection the vehicle shuts off with no warning. Also the steering and brakes become hard. On one occasion while merging onto the highway it occurred again, almost causing me to crash into a vehicle then lose control.
When coasting to a stop light, or a stop sign, the car will occasionally stall for no reason.i drive a stick shift, and will move the shifter into neutral as i am coming to a stop, and on multiple occasions, the car has just stalled out and i lose all power steering and electronic brake assistance, which makes stopping the car more difficult.this issue has also occurred a few times when actively driving at higher speeds.i will get a message on my dic saying that my power steering needs to be serviced, and shortly after the car stalls.
My vehicle is a 6-speed manual...twice now in the last month it has stalled at a complete stop even the clutch is fully depressed.
My wife was driving to her parents house going up a incline and the vehicle couldn't pull the hill slowed down to approx. 20mph bumped and shook as it went up the hill.when she got out of the car at her parents house you could smell something like burnt transmission or something.this has happened on two other occasions and the 1st instance cadillac dealer said the computer to the transmission dumped its program and they went in and reprogrammed the transmission but it still does the same thing.i will be taking it back in after christmas.hydroplaning is also a huge problem with this car.this car also doesn't like to stay in a lane at highway speeds.i feel this car isn't safe to drive and will be looking for an attorney to deem it as a lemon.
When coasting to come to a stop the vehicle engine will stall/turn off. This has happened numerous times since the first incident in june. This is a 6 speed manual transmission equipped vehicle, and the transmission is either in neutral or the clutch pedal is depressed so that the engine/transmission are decoupled. I have been able to watch the tachometer when it has stalled twice, and then the engine just shuts off, very abruptly (no shaking, or noise). It has also happened when slowing to take a turn with the clutch pedal depressed, which is very difficult to get back started as you are trying to drive and not cause an accident (plus the steering wheel locks). I have reported this to the dealer, and they have tried to diagnose it, however no fix has happened. It will normally stall about once every week or so, it is very intermittent. The dealer went as far as to blame me for stalling the vehicle, they said i didn't disengage the clutch at a high enough rpm which is completely untrue and regardless the car was in neutral and i was coasting to a stop (therefore it would be impossible to stall the vehicle in gear). I am not the only one with this issue, there have been numerous people on forums complaining of the same issue. My car is currently in the lemon process with the bbb autoline program as this has happened multiple times. Dealer/gm can not duplicate the issue and has no idea what the problem is.
I have a 2013 ats 6 speed . A couple weeks after i got itwill stall when slowing down to make a complete stop. It stopped for about a month then it continued again. It would happen as often as twice a week to a couple times a month. My car now has over 3k miles and it still happens. I noticed i has not been as frequent as previous months but it still happens once in a while.
Vehicle turns off when in neutral approaching to stop.this is not from improper foot work on the clutch.the vehicle is in neutral.it has happened over 13 times since vehicle purchased on 7/26/2013 (first incident on date of purchase).the vehicle will turn on immediately after.it has been to the dealership three times and twice they kept it for a week.the problem did not duplicate with the dealership.on the third visit they replaced the engine control module.five days after picking it up after they replaced the engine control module the problem happened again.this is very dangerous as it has happened at busy intersections and it is a safety concern.
Piston failure2013 atsrequired motor replacement.
While about to turn left, after pulling out the car engine stalled, and shut down leaving me in the middle of the roadway while being approached by oncoming cars.the car immediately started up again afterwards.additionally, while decelerating the car from 70 mph to a complete stop.just prior to making a complete stop, the car began to stall, and again turned off.this time just after making a stop.i took the car to the cadillac dealer.they are currently checking into the issue and allege this is not a common occurrence.this is a huge safety issue.i hope they find the problem.historically the dealer has reprogrammed the ecm.the car has received all of its preventative maintenance at the same dealership named williamson cadillac in south, florida.the car has had rough idle since it was purchased, and i was told this was normal, and nothing to worry about each time this issue has been brought up to the dealerships service department.moreover, i have been told the motor mounts are liquid motor mounts, and that the shaking is as a result of the vibration that occurs just after starting the car, but this is not true.the rough idle occurs all the time, and now it has progressed to complete engine stalling while turning or deceleration.the car in question has an automatic transmission, also it also jerked after it was placed into gear during the most recent situation / complaint.
Rough idle when in drive and stopped at light (always), i did bring it in for service for the rough idle and dealership stated nothing showed up on computer so they were unable to correct problem.
My vehicle always missing or act like it going to turn off or some time it turn off. It vibrates when you take off. Then it stops but when you come to a stop again it does the same thing everytime. And everytime i take it to the shop they always tell me something different to cost me more money. This car is a lemon!!!!!!!!!!! major problems it stays in the shop. I can fax you or give you the dealership number so you can get all the times it been in the shop and all the problems.
Hello, i have a 2013 cadillac ats 2.0t awd and i have been having serious issues with the car stalling and idling roughly. It has stalled on my three times already since i got the car in october, and i have taken it in for service on two different occasions for that same issue. Each time they kept the car for three days to try and replicate the issue with no answers for me except "make sure you bring it in next time it happens". I no longer feel safe driving the car especially since the last time it happened i was driving 25mph in heavy traffic, and i narrowly avoided getting rear-ended.
Hello nhtsa officer,i'm a cadillac 2013 ats customer from china. Someday i find some customers say this car's engine leaks oil from forum. The detail please see http://club.autohome.com.cn//bbs/thread-c-3207-29560418-1.htmli check my car that only run about 400km, it always has leaking. And about 90% customers from forum has the same problem. The all cars leaks part is same. Our 4s can't give the enough supports and we don't know if it has potential safety hazard. So please investigate it and give feedback. Thanks a lot!ps:these ats import from us.br,ats customer
Car won't drive past 40mph without serious shakingand vibrations. Have had the car towed multiple times and had multiple things fixed with the vehicle but still have major can't drive the car past 40mph. Last estimate dealer saidit was the transmission. 4-5k to repair. Cadillac told me it was the coil rods which they replaced. Brought it backand i was told it was a pipe that was cracked going to the engine. Still have same problem. Had the tires and alignment checked. They said it was transmission.brought to another place they thought it might be the engine.issue are on the highway with speeds over 40mph.
Right turn from stop onto major 6-lane highway; no power to engine after engagement of accelerator; acted as though not in-drive gear; tachometer reved past 6k; foot off of pedal; transmission engaged; very slow return to normal operation; evasive action by other drivers following; no replication by dealer after 4-days of testing; returned vehicle to owner without explanation of problem.
Timing cover is leaking oil from the gasket which is a very common problem according to other 2013 ats 2.0 owners. And when it leaks a massive amount of oil like it does the engine can seize up on the highway could and can result in an accident. The car only has 47,000 miles.
The brake and gas pedal are so close together that when braking in heavy traffic it is possible to depress the gas pedal while braking resulting in an engine surge condition.this only happens in bumper to bumper traffic or when stopping at a traffic light.
Since buying this cadillac ats 2013, 2.0t rwd manual, vehicle new, the engine has stalled several times.the stalling occurs when the vehicle is idling in neutral (at stoplights, in traffic).the stalling happens in both warm and cold conditions.the stalling is not like normal manual transmission stalling where the vehicle lunges forward.the stalling is silent.you do not notice the vehicle has stalled until you put the car into gear and attempt to drive.the vehicle has been taken to a cadillac dealership to inspect the issue (lindsay cadillac of alexandria).the technicians were unable to reproduce the issue and there was no resolution.approximate service date was 09/26/2013.
Several times when slowing down or coming to a complete stop at a red light or stop sign the vehicle shudders and shut off have to restart it i've almost been hit a few times the major problem i'd like to have a low idle or something i don't understand
The contact owns a 2013 cadillac ats. The contact stated that the vehicle had a faulty catalytic converter. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to a dealer. The vehicle had not been repaired as of yet. The manufacturer was informed of failure and informed the contact that the vehicle was outside of the warranty period. The failure mileage was approximately 103,200.
When i was driving on the highway my car started to move like it was going to quit on me, i get my car serviced frequently and have replaced the sparkplugs and coil, changed all the gaskets, and i almost got into an accident because the stabilititrack light came on and car did not want to work as it should. This is the second time this has happened.
I have the 2013 ats 2.0 turbo and i had a few issues with it.the first is steering,sometimes feels like power failure, its the only new car i owned when the car is off the wheel turns completely.also pulls to right.other issue i get banging noise when put in reverse,and a few times sounded like trans making race noise.the cue system is a joke,when my trial for xm ran out i tried to listen to fm rdi and that's a joke,i cant listen to one song,there's static eighty percent of times.other issues ride is horrible rides like a trans am and shakes when hit bumps.after coming out of a acura and honda i now know why i stayed away from gm.oh forgot the engine shakes at idle feels like stall,then revs up.all the dealer does is says meets designed function.i ask myself a car this expensive is it supposed to be crap.
The contact owns a 2013 cadillac ats. While operating the vehicle, the message indicating that the engine overheated suddenly displayed. The vehicle was taken to paradise chevrolet (27360 ynez rd, temecula, ca) where it was diagnosed that the overheating was due to a faulty engine and the engine needed to be replaced. The vehicle was not repaired. On a previous occasion, the vehicle was taken to the same dealer for overheating and it was diagnosed that the coolant and oil were leaking from the vehicle. The manufacturer was not notified. The failure mileage was 83,664.
Transmission issues. Rattling under the chassis that sounds like someone grabs the drive shaft and shakes it when the clutch is pushed at slow speeds ie moving up at a stop sign, in traffic etc. Defective dual mass flywheel was found after the service department told me my claims were up to factory standards. After taking apart the transmission (at less that 10k miles) gears 1-4 were found to be defective as well. The vehicle still has shifting issues and a loud rattle. I road tested a 2015 manual ats and it drove smooth with no rattles. I was told the 2015 would drive the same once it hit 10k miles like mine which is a ridiculous statement. Vehicle has also shut off while in traffic, and upon restarting the vehicle i no longer had an power steering. I do not feel safe in this vehicle for myself or my children. There are many reports of issues with the 2013-2014 manual ats and records of gm buy backs. The service manager agrees there is an issue with the vehicle and recommended i call gm to initiate a buy back. But the service department insists this is factory standard and refuses to address the issues.
Driving on the interstate the car suddenly started losing speed and it would not let me accelerate. I was able to make it to the shoulder. Once i got to the shoulder the car idled for a few seconds before the engine completely shut off. I was able to start the car again and drive about another mile and the same thing happened. We were about 1 mile from a gm car dealership and we managed to get the car to the dealership, but it stalled 3 times on the way (once on a 2 lane bridge). The dealership said they couldn't work on cadillacs, so we had it towed to a cadillac dealership (the car died again while the tow truck driver was trying to load it). They have driven it over 200 miles and have not been able to duplicate the problem. They did a computer update and are returning the car to me and said that they are not confident the update will fix the problem. It did not throw any warning lights and the dealer said they didn't see any codes. We were doing 70 down the interstate and if there hadn't been a place to pull over, we would have been rear ended by an 18 wheeler. This isnot a manual transmission (i've seen reports of manual transmissions stalling). This is an automatic transmission.
I currently have the cue screen has spider webs inside and crack. It is out of warranty. I called the dealership and it's costing me a $1,600 plus.i only have 75000 miles on this car. I drove 120 miles in since march.
The collision avoidance system activated while at freeway speed, however there were no cars or obstructions ahead of my car. The brakes were automatically applied, the collision warning appeared on the hud, and the car rapidly decelerated. Had there been a vehicle behind me, there would certainly have been a serious collision. I had just passed a semi-truck and thought maybe a reflection from the truck may have activated the system, but i had completed the passing maneuver before the car braking activated. Took the car to the dealer on 4/4 but they reported no problems with the system. This seems a serious safety issue that needs to be addressed.
On february 22nd and 27th 2014, while traveling at 75mph the adaptive cruise control slammed the brakes on then released. I thought the system had miss-read the shadow of an overpass as a vehicle in front of me because that was the only thing in sight when the brakes locked, there were no vehicles present. Roads were dry. It was reported to cadillac via their 800 number and then brought to the dealership 4 march 2014,for analysis. The dealer implemented an update to the active safety control module. Cadillac stated they would send an e-mail to my dealer about the problem, but dealer stated they never received the e-mail. No further problemnoted until 1 april 2014, four weeks later, during a trip the same action happened twice within a mile of travel. Brakes were abruptly applied, red screen on dash with crash immanent. Again at 70mph and no bridges or other vehicles in path. The road condition was wet. This is a large safety concern for me if the breaks should lock at 70+ mph and not release and i have traffic behind me.
The touch screen froze up and had to be replaced that's the first issue.i replaced it.nowthe second issue the touch screen starting cracking and it looks like spider webs.i have heard others has had the same problem.i shouldn't have to pay over $1300 for something that obviously has a defect in it.
The contact owns a 2013 cadillac ats. While driving, the radio, air conditioner, heating system, and windshield defrosters became inoperable. The contact stated that the failures occurred twice. The vehicle was taken to north county buick and cadillac (1515 auto park way n, escondido, ca 92029, (760) 515-3511) where it was diagnosed that the radio needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures. The contact was offered a discount towards the replacement of the radio. The approximate failure mileage was 72,000.
Auto-leveling hid headlights, one or both do not properly aim when car is started and headlamp goes thru its self-check. Approx. 50% of the time a headlamp will initialize and aim up toward the sky.it's a safety hazard to oncoming traffic and a hazard for me if the road is not properly lit up.
On startup the headlights auto level. Issue arises when headlights do not properly level and are left at unsafe positions.
Right rear illuminated door handle led stopped lighting up. 38k miles. I checked wires. All connected properly. Three other door handles lighting up correctly.
I been having electronic issues sice i got it from dealer in tempe az called auto nation. The main touch screen in cockpit won't power up have had multiple issues in past for repair/replace this will be the third time this has happen an not all parts and service was covered under warranty i had thru alstate an it was a couple hundred out of pocket for the new harness assembly that cadillac had for a new touch screen assembly that was installed the last time in 2018 an now it's happened again screen won't turn on ac controls won't work an turn signals are intermittent almost got rear-ended driving through town because turn signal would not indicate direction i was turning an other driver had brakes locked up sliding towards me but luckily stopped with only inches apart very scary. But it coming in to summer a ac is a must to have. But now since this has happened there is a bad power draw somewhere that keeps making my battery go dead so car is parked till i can enough finances to cover mechanic. Car is well maintained and not driven hard it shows no recalls for electrical components but this will be third time this has happen an wouldn't think i am the only one this has happen to.
Advance lighting system the headlights stick up in the air when they should be leveled out. Itā€™s a danger when driving at night.
Vehicle headlights with the hid option do not always align properly causing one side, either left or right on occasion to aim higher than the other.this issue seems to be happening when the vehicle headlight selection is in the auto mode and the key fob or ignition button is used.this has become a nuisance because i must constantly park by a wall to make sure the headlights have aligned properly before driving off and blinding oncoming traffic.the calibration cycle seems to be faulty and i have been to two dealers with no resolve.i am also working with cadillac customer service and am hoping for a quick solution.this issue may blind oncoming traffic and i must stop and restart the car numerous times to get the headlight cycle to align the lights.
When coasting to come to a stop the vehicle engine will stall.this has happened numerous times since the first incident in january.this is a 6 speed manual transmission equipped vehicle, and the transmission is either in neutral or the clutch pedal is depressed so that the engine/transmission are decoupled. I have been able to watch the tachometer when it has stalled twice, and it seems to get to a lower rpm than normal (<500rpm) and then the engine just shuts off, very abruptly. It has also happened when slowing to take a turn with the clutch pedal depressed, which is very difficult to get back started as you are trying to drive and not cause an accident.i have reported this to the dealer, and they have tried to diagnose it, however no fix has happened. It will normally stall about once every week or so, it is very intermittent and seems more often with a higher load on the engine (hot days, a/c running, etc...). The dealer went as far as to blame me for stalling the vehicle, they said i didn't disengage the clutch at a high enough rpm which is completely untrue and regardless the car was in neutral and i was coasting to a stop (therefore it would be impossible to stall the vehicle in gear).i am not the only one with this issue, there have been numerous people on forums complaining of the same issue.
Right turn from stop onto major 6-lane highway; no power to engine after engagement of accelerator; acted as though not in-drive gear; tachometer reved past 6k; foot off of pedal; transmission engaged; very slow return to normal operation; evasive action by other drivers following; no replication by dealer after 4-days of testing; returned vehicle to owner without explanation of problem.
The fuel line broke due to the high side fuel pump seizing up and the break away bolt breaking causing the pump to be unstable. Thus the vibration causing the fuel line to brake spewing gas all over. The fuel line breaking then prompts the computer something with fuel is malfunctioning and shuts motor to half running power an throughs some more fuel related codes. Rendering your vehicle inoperable and needing a tow to a shop for repairs. The fuel pump design helps save your motor in this event from being destroyed, when it malfunctions like this. The fuel pump design seems like it could be highly dangerous. With fuel be spewed out at high pressure is unsafe. It sounds like the fuel line breaking because of this design is a pretty common problem. I believe the 2018 cadillac has a recall on this exact same thing that happened to my 2013 but the 2013 has no recall on it??when my vehicle fuel line broke i was driving in normal conditions in motion on city streets. I'm sure there was turning and braking in the midst of the fuel line breaking. The specific part that broke was fuel line part number 12627125 and high side fuel pump part number 12658486.
My vehicle always missing or act like it going to turn off or some time it turn off. It vibrates when you take off. Then it stops but when you come to a stop again it does the same thing everytime. And everytime i take it to the shop they always tell me something different to cost me more money. This car is a lemon!!!!!!!!!!! major problems it stays in the shop. I can fax you or give you the dealership number so you can get all the times it been in the shop and all the problems.
From 3/2013 to 3/2019 a 3 year period i have replaced all tires 3 times due to irregular wear inside, now experiencing roaring noise from read wheel.tires were continually rotated during regular services with the rear passenger tire light illuminated showing low pressure low, dealer was advised on each occurrence prior to receiving service .the transmission shift cable disengaged on 8/31/2018 the dealer charged me for repairs when this was part of a recall prior to my owning the car, and was not available to me at the time of purchase carfax did not disclose
I?m really upset my car when i got it had 92,000 miles first week i got it start to shutter then stall while at stop and shut off or driving on the freeway then just stall and loose pier and shut off very unsafe and i feel scared to drive this car i took it to so many shop and they all can?t find the issue on why it stalling and shutting off told cadillac dealer they said it needed update guess what did update and guess what still happening i've done all required maintenance change spark plugs keep up on oil. Change and etc still stalling while driving and at complete stop it not safe car to drive it just stalls and turn off took it to cadillac still nothing now it back in shop for the 14 time with cadillac gilbert az to see if they can find the issue and the fix i think this is gm cadillac issue with the computer that causing my car go into some type safe mode and make the car stall and shutter then turn off but when it on highway it drives fine then stalls . I?m for sure this is mechanical issue that has to do with something cadillac did and they need be responsible with this issue everyone tells me go dealerbecause the check engine like codes they don't recognize only cadillac well cadillac makes no since i think my computer system is making the car go into some type safe mode and shut off i've seen many complaints about this and it crazy and unsafe i've reported this to highway safety board and better business bureau and other places this doesn't make since you guys need provide solution for this issue .
Check engine light came on 2.5.21. Took it to the dealer and it needed a hose and sensor which was fixed. On the multipoint inspection,it was noted that there is a safety issue. The rear differential was leaking which can cause the tires to seize while driving. The car only has 63k miles on it. It is a 2013 cadillac ats turbo.the manufacturer's warranty expired and they will not cover the replacement.however, i did find a recall on the cts model. I also see a large amount of complaints on the ats model, as well. The dealer quoted me $5k to replace the differential with only a 1 year warranty. I believe this is a result of poor quality and craftmanship and that there should be a recall on the ats models, as well. The fact that they only offer a 1 year warranty is also concerning. This would reflect they know of the issue, and will only cover it for the shortest amount possible.
Improper rear differential ring gear weld. There is a gap that is not properly sealed on rear differential housing that causes fluids to leak.
The contact owns a 2013 cadillac ats. While driving approximately 30 mph, the vehicle vibrated and hesitated to accelerate. The vehicle was taken to the dealer on multiple occasions, but the failure was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 5,000.
Since buying this cadillac ats 2013, 2.0t rwd manual, vehicle new, the engine has stalled several times.the stalling occurs when the vehicle is idling in neutral (at stoplights, in traffic).the stalling happens in both warm and cold conditions.the stalling is not like normal manual transmission stalling where the vehicle lunges forward.the stalling is silent.you do not notice the vehicle has stalled until you put the car into gear and attempt to drive.the vehicle has been taken to a cadillac dealership to inspect the issue (lindsay cadillac of alexandria).the technicians were unable to reproduce the issue and there was no resolution.approximate service date was 09/26/2013.
I took my car in for service on january 8, 2020 to southtowne gmc in newnan,ga . I was having problems with what appeared to be the transmission. I told the service person my car was taking a little time once i put it in drive mode. The service gentleman took a han held device and placed it under the dashboard of the vehicle and told me it was not detecting a problem. He checked the dashboard and noticed the check engine light was not on. I told him i wanted a diagnostic test done, he said since it was not detecting a problem it does no good to do a diagnostic. He never informed me about problems with transmission with this model vehicle. He told me there was nothing he could do, that he was swamped with repairs and that if i wanted him to check my transmission i would have to come back in march. I was able to drive the car away. One week later the car barely moves. Barely goes into gear. I have not driven the car since january 15, 2020. Can i get some help please.
When the vehicle is coming to a stop or slowing down with the car in either neutral or the clutch pressed all the way down, the vehicle will stall.the stall is not abrupt but very subtle.the car does not jerk forward but just dies without the driver knowing.cannot tell that the vehicle has stalled until i try to re-engage gear and press the gas.always happens at under 5 mph, right before the car has come to a stop or is rolling to a stop with the car in neutral or clutch pressed all the way down.
Related to nhtsa campaign number: 14v338000.on the afternoon of june 16, 2018, my 2013 cadillac ats stuck in neutral.backed out of a parking place in a parking garage and attempted to shift from reverse to drive and the shifter stuck in neutral.shifter would move freely but not change gears out of neutral.the car could have rolled forward over the edge of the parking garage and down a hill which was not safe.i had to apply the parking brake and turn the car off to keep if from rolling forward.called for a tow truck. Tow truck driver arrived to tow car and recognized the problem as a disconnected shift cable.he was able to reconnect the shift cable.on june 17, drove the car to dealership (classic cadillac in anniston, al) and parked at dealership for dealer to inspect shift cable and determine the current status.dealer determined the shifter cable connecter needed to be replaced.dealer repaired the shifter cable but said it did not relate to recall number 14v338000.contact gm customer service to review the issue as it appeared to relate to this recall.gm customer service also said the repair was not covered under this recall.in reading the recall notice and the issue with my car, they appear related.
The service engine soon, stabilitrak, and traction control lights continuously illuminate my dashboard. It has happened approximately 6 times. Each time the dealer has found basically nothing wrong, just replaced a spark plug each time, changed the oil, and cleared the codes. The car has stalled on multiple occasions. I was almost rear ended by someone because a light turned green and my car was stalled. Prior to it stalling it violently shakes, which is just a little bit more rough than the constant shaking it always does. Also recently it has been having trouble starting. Everything seems to be related and is getting worse. The dealer extended my warranty to almost 90,000 miles but i feel unsafe in this car because of all the problems that it has and all the new problems that keep coming up.
Right turn from stop onto major 6-lane highway; no power to engine after engagement of accelerator; acted as though not in-drive gear; tachometer reved past 6k; foot off of pedal; transmission engaged; very slow return to normal operation; evasive action by other drivers following; no replication by dealer after 4-days of testing; returned vehicle to owner without explanation of problem.
My sunroof will not close while parkedmy car did not start. The gauges and lights came on, but the car would not start while parkedmy defrost doesn't work on the front window when raining. The windshield is foggy while driving
Driving on 71 in columbus oh to mansfield oh going 70 mph on highway and at ex 173 started snowing heavy, traffic came to hault at 10 mph, had .09 miles to exit, got to exit made a right off exit started up a hill in snow at 30 mph and before making it up the hill the car stopped in middle of one lane rd. And display said ...no power steering... Called 911 three times, waited outside in snow for hr and half for them to tow car to bill harris auto 419-289-2000 in ashland oh five mi down rd. Next day they couldnt duplicate the problem so they couldnt fix it. I told them i dont feel safe in car and that i could have died if going any faster, it stopped without any warning. He said he would give me $10 thous towards another vehicle when car is worth $20,500. In my excellent shape. I said why is it only worth that, he said becuase i said it wasnt safe to drive and that he couldnt sell a car if it wasnt safe. This isnt my fault for the power steering to go out, there are 15 complaints online at www.2013atscadillacpowersteeringproblems. Why isnt there a recall? i want something done about this, i have escalated claim to gm and want gm to do a repurchase or a buy back. I shouldnt feel danger when i get in my car. [xxx] please contact me at [xxx]address is [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2013 ats awd 3.6 . Vehicle started making a high pitch whining sound.vehicle only has 100,203 miles (mostly highway miles) and under 5years and rear end differential faileddealer estimated cost $3500 because warrantee ended at 5 years or 70,000.is this related to poor welds previous reported?
While driving my manual transmission cad ats it stalls without warning or reason. It stalls mostly when in neutral, like when sitting at a red light, or pulling into a parking place. It also stalls when in first or second gear,like when turning a corner. I am not pulling the clutch out too soon and hence stalling the car myself, it does it all by itself! the car gives no warning shake or noise, it simply is off, often without my knowing it is off. This has happened to my brand new ats since the second day of having it, and has ever since, approximately 7 weeks now. It occurs with the gas tank full, almost empty, and in between. It occurs on flat streets, and maybe at an incline. It occurs when cold in the morning, and after hours of driving. It occurs day and night, with and without passengers. The dealer has had the car in twice to investigate, with no luck. This is ridiculous!!
Bushing for the shifter linkage attached to the transmission failed rendering the car not to be able to change gears
My vehicle is a 6-speed manual...twice now in the last month it has stalled at a complete stop even the clutch is fully depressed.
Transmission issues. Rattling under the chassis that sounds like someone grabs the drive shaft and shakes it when the clutch is pushed at slow speeds ie moving up at a stop sign, in traffic etc. Defective dual mass flywheel was found after the service department told me my claims were up to factory standards. After taking apart the transmission (at less that 10k miles) gears 1-4 were found to be defective as well. The vehicle still has shifting issues and a loud rattle. I road tested a 2015 manual ats and it drove smooth with no rattles. I was told the 2015 would drive the same once it hit 10k miles like mine which is a ridiculous statement. Vehicle has also shut off while in traffic, and upon restarting the vehicle i no longer had an power steering. I do not feel safe in this vehicle for myself or my children. There are many reports of issues with the 2013-2014 manual ats and records of gm buy backs. The service manager agrees there is an issue with the vehicle and recommended i call gm to initiate a buy back. But the service department insists this is factory standard and refuses to address the issues.
Car won't drive past 40mph without serious shakingand vibrations. Have had the car towed multiple times and had multiple things fixed with the vehicle but still have major can't drive the car past 40mph. Last estimate dealer saidit was the transmission. 4-5k to repair. Cadillac told me it was the coil rods which they replaced. Brought it backand i was told it was a pipe that was cracked going to the engine. Still have same problem. Had the tires and alignment checked. They said it was transmission.brought to another place they thought it might be the engine.issue are on the highway with speeds over 40mph.
I have the 2013 ats 2.0 turbo and i had a few issues with it.the first is steering,sometimes feels like power failure, its the only new car i owned when the car is off the wheel turns completely.also pulls to right.other issue i get banging noise when put in reverse,and a few times sounded like trans making race noise.the cue system is a joke,when my trial for xm ran out i tried to listen to fm rdi and that's a joke,i cant listen to one song,there's static eighty percent of times.other issues ride is horrible rides like a trans am and shakes when hit bumps.after coming out of a acura and honda i now know why i stayed away from gm.oh forgot the engine shakes at idle feels like stall,then revs up.all the dealer does is says meets designed function.i ask myself a car this expensive is it supposed to be crap.
I pulled over 2 see what a noise was put it in park thank god i did because when i try to put it back in gear it would not go into any gears but the shifter remove it just wasn't connected if i would have been in gear i can only imagine what would have happened
When coasting to come to a stop the vehicle engine will stall/turn off. This has happened numerous times since the first incident in june. This is a 6 speed manual transmission equipped vehicle, and the transmission is either in neutral or the clutch pedal is depressed so that the engine/transmission are decoupled. I have been able to watch the tachometer when it has stalled twice, and then the engine just shuts off, very abruptly (no shaking, or noise). It has also happened when slowing to take a turn with the clutch pedal depressed, which is very difficult to get back started as you are trying to drive and not cause an accident (plus the steering wheel locks). I have reported this to the dealer, and they have tried to diagnose it, however no fix has happened. It will normally stall about once every week or so, it is very intermittent. The dealer went as far as to blame me for stalling the vehicle, they said i didn't disengage the clutch at a high enough rpm which is completely untrue and regardless the car was in neutral and i was coasting to a stop (therefore it would be impossible to stall the vehicle in gear). I am not the only one with this issue, there have been numerous people on forums complaining of the same issue. My car is currently in the lemon process with the bbb autoline program as this has happened multiple times. Dealer/gm can not duplicate the issue and has no idea what the problem is.
Vehicle quietly stalls and has happened numerous times since purchasing the vehicle less than a month ago.brought it to the dealer but they basically just say it is designed to stall in certain instances which i believe is just nonsense and unsafe.i have read online that this is happening to other ats owners so i know that this is a seriousand unsafe issue with the 6spd ats.
I have experienced an intermittent shudder/jerkiness in the past month while driving the vehicle at low speeds. Today, while slowing and turning into a parking lot, the engine shut off and i coasted the vehicle into a parking space and stopped. I turned on the ignition and the car started immediately. When i got home i searched the internet for issues and found this thread on the cadillac forums of others with similar problems:http://www.cadillacforums.com/forums/cadillac-ats-technical-discussion-forum/391273-2013-6-speed-manual-stalling-affected.htmli called my local dealer and spoke with [xxx] in the service department. He said that they are aware of the shudder at low speeds and have a fix for that problem. He said that they have not heard of the vehicle actually stalling. I told him that he could read about it on the forum above. He asked me to bring my vehicle into the dealership to have some transmission parts replaced. I am concerned that this might only resolve the jerking, but not the stalling, which is a major safety issue.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Cruising down a hill probably in neutral, car stalled silently with no bucking or noise, just died.numerous attempts to start the car were unsuccessful.after easily 15 attempts and approximately 30 minutes the car started but was with family, at night on dark twisty and hilly road and did not feel confident to drive it.had it towed ultimately for cadillac service.in shop for more than a week, tech could not find or duplicate problem.happened again a week or so later, in neutral coming to a red light, complete silent stall, after about 10 minutes and several attempts the car started and i drove back to cadillac service.again no problem found after in shop a few days.on my way home it happened again at a red light but started on first.i feel unsafe driving car, especially with family in it which i haven't done recently. First stall particularly was in a dangerous place and police would not let car stay on road and we pushed it off the major road.unexpectedness and perhaps inability to restart quickly are frightening and a major safety issue.
The contact owns a 2013 cadillac ats. The contact stated that the vehicle was unable to be shifted out of park. The contact stated no warning light was illuminated. The vehicle was taken to cadillac of novi (41350 grand river ave, novi, mi 48375, (866)613-0742) and was unable to be diagnosed. The vehicle was not repaired. Upon investigation, the contact associated the failure with nhtsa campaign number: 14v338000 (power train) however, the vin was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.
I bought a 2013 cadillac ats in early 2013.in first month, it needed 3 battery jumps.it also has a problem with moving from drive into park. This is under recall as is a seatbelt issue i believe.i have had 2 accidents.1 on a very busy crawling road wisconsin ave, dc on a busy sat afternoon in bumper to bumper traffic when i started to accelerate and the force of my movement caused the truck in front of me to crash into another vehicle.weird, but confusing.i had a similar episode this past week leaving my home.i was stopped in the street behind my son's truck.he started to move and i plowed into him causing massive damage to the cadillac and significant damage to his truck as well, a very late model chevy.i was not on the phone or the brake or changing the radio or in any way distracted during these episodes. There is something wrong with the car.it has 8000 miles on it in about 18 months.
The 6-speed manual ats has an issue with stalling, usually when coasting to a stop, and less frequently on initial acceleration.it is not due to poor release practice with the clutch.the car will die unexpectedly when coasting, which kills the electric power steering, which makes for an unsafe situation.this happens infrequently, and i don't really know what combination of things leads to the stall. I have changed the way i drive the car in order to minimize coasting or using the transmission for deceleration.this helps, but there are still times when i get surprised at an intersection by the car being dead when i'm ready to accelerate.it is a very quiet car, especially at idle, so if i'm watching traffic and not the dash, it can die and i don't know it until i hit the gas again.
The contact owns a 2013 cadillac ats. The contact stated that while driving approximately 45 mph and attempting to accelerate, the vehicle experienced a three to four second lag. The vehicle was taken to a dealer, where it was diagnosed that the transmission module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 325 and the current mileage was 8,100.
2013 cadillac ats.consumer writes inregards to vehicle transmission recall notice issues.
Driving on the interstate the car suddenly started losing speed and it would not let me accelerate. I was able to make it to the shoulder. Once i got to the shoulder the car idled for a few seconds before the engine completely shut off. I was able to start the car again and drive about another mile and the same thing happened. We were about 1 mile from a gm car dealership and we managed to get the car to the dealership, but it stalled 3 times on the way (once on a 2 lane bridge). The dealership said they couldn't work on cadillacs, so we had it towed to a cadillac dealership (the car died again while the tow truck driver was trying to load it). They have driven it over 200 miles and have not been able to duplicate the problem. They did a computer update and are returning the car to me and said that they are not confident the update will fix the problem. It did not throw any warning lights and the dealer said they didn't see any codes. We were doing 70 down the interstate and if there hadn't been a place to pull over, we would have been rear ended by an 18 wheeler. This isnot a manual transmission (i've seen reports of manual transmissions stalling). This is an automatic transmission.
The contact owns a 2013 cadillac ats. The contact stated that while driving approximately 45 mph and attempting to accelerate, the vehicle experienced a three to four second lag. The vehicle was taken to a dealer, where it was diagnosed that the transmission module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 325 and the current mileage was 8,100.
Takata recall. There was never a notice sent out about the recall. Rear wheel broke at the spokes which cause for the car to go into a spin out. Driver curtain airbag deployed but not inflated like the passenger side. Seat beltdid not hold me in securely, it was loose.
There is a recall listed on the website for seat-belts, and it has been there for over 35 days. The nhtsa recall # is 14v488. When i search this, nothing shows up on the nhtsa website and there are no details from gm.can you please send me information this recall?
My daughter drove my car and hit a metal mail box (6x6 pole, holding 3 mail boxes)at 35 to 40 mph, she hit almost dead center.the seat belt didn't stop her from hitting her head on the steering wheel and the air bag didn't deploy.my daughter suffered a concussion, neck and back pain, one of her eyes vision is affected.she was driving in our street 3 houses down from our house, street is winding and not lighted.
The contact owns a 2013 cadillac ats. After having the seats serviced at the dealer, the contact stated that they no longer operated properly. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 27,096.
My seat will move back but not forward, this making it hard to reach the petals and the seat is moving to the right and not straight
I have two issues to report that may be a safety concern:1) there have been multiple times when driving in wet conditions (rain/snow) where i will get a 'power steering failure' warning.when this happens the power steering does one of two things.it either almost locks up and becomes extremely hard to turn the wheel, or it will still move easily, but it won't auto center when making turns.i have reported this to the dealer and they said it was a bad steering angle sensor.they replaced the sensor but the issue is not resolved and now that it's snowing it's happening more and more consistently.2)there have been 3 cases where i was driving and coming to a stop and the car will just randomly shut down.i lose all ability to steer (since it's electric steering) and brake.this stall is different then a stall associated misuse of the clutch.the clutch has been pressed in all the way in when this happens and the car doesn't shutter like a clutch stall, just totally shuts down quietly.luckily there has not been an accident yet, but if this happens when there are multiple cars around me it will be difficulty to avoid one.
Hello, i have a 2013 cadillac ats 2.0t awd and i have been having serious issues with the car stalling and idling roughly. It has stalled on my three times already since i got the car in october, and i have taken it in for service on two different occasions for that same issue. Each time they kept the car for three days to try and replicate the issue with no answers for me except "make sure you bring it in next time it happens". I no longer feel safe driving the car especially since the last time it happened i was driving 25mph in heavy traffic, and i narrowly avoided getting rear-ended.
I have had 4 recalls on my ats since purchase june 2013. Starting 2/5/14 with only 3308mi taken the car in several times for squeaking sound when backing out of my garage complained after fourth visit with the same complaint and listening to the dealer to say that was normal final on 5th visit on 12/10/14 7960mi final solve the problem. Several complaints about when back windows are roll down there is a loud squealing sound that hurts your ear and distract your driving again i was told that was normal how can that be normal when you can't roll back window down for fresh air.all so complained about losing radio signal on several occasions penske reprogrammed. Replacedweather strip around front doors driver& pass side 8/20/14 6521mi. Several complaints about how rough the engine runs when stop at red light on 12/10/14 reprogrammed engine. Is there any safety station i can take my carfor safety check.i am afraid to even drive this car on the freeway at high speed. I paid over $37,000 the car has been in the shop more than the previous car i was driving which was 2001 buick lesabre.i don't feel that penske cadillac is being honest with problem i was told that the loud noise from driving is coming from exhaust system.please advise on where i can go to get a secondopinion without voiding my warranty.what is the lemon law regarding these issues?i really don't feel that i brought a new car by all the trouble this car is giving me. Back and forth for repairs.
I was pulling in to a parking spot behind a car at a very low speed when i pressed the brakes for the car to stop, instead it accelerated and smashed in to a car in front of me. I tried pressing the brakes harder in order to avoid the impact and the car did not respond.
Turned car off. Started 5 mins later moved just a couple miles and hour and power steering and power brakes went out. Turned car off and worked after that.
Takata recall there has been no "incident" re the 2013 ats. The issue originated with recall notices to my dealer and to me re (1) steering (2) air bags (3) brakes. The airbag issue involves continual warning by light and by sound re the driver's side airbag. Dealer secretary states that she has notices for all three (above) to be recalled. Dealer garage, however, states that the only recall was steering and have recently repaired the steering. I recall receiving recall notices atmy home but no longer have them. And so, complainant is seeking to learn whether the brakes and the air bag warning need addressing.
Takata recallthis inquiry is not the result of any incident but the result of recall notices sent to my dealers and to myself re (1) steering wheel (2)brakes and (3) air bags. Thesteering wheelhas been addressed and supposedly fixed. The dealer secretary states that there is also a recall on brakes and on airbags but dealer garage denies such. I also received recall notices via posted mail but no longer have the documents. The continuing airbag lights and sound still notify me that there is a problem with the driver-side airbags. Garage states that such airbag warnings are merely a glitch in the message system but i'm concerned that it may signifya valid problem with the airbags. Years ago, i was struck by an aggressive airbag which left injuries to my face and so i need to take this seriously.
While decelerating to make various turns or stop at an intersection the vehicle shuts off with no warning. Also the steering and brakes become hard. On one occasion while merging onto the highway it occurred again, almost causing me to crash into a vehicle then lose control.
Cadillac ats 2013 continues to stall and turn off causing loss of steering of vehicle.this has been in the shop 4 times for repair, and vehicle has still been stalling.
Takata recall was issued for my airbags. Nothing happened. My airbags were deemed to be dangerous/recalled/ same with my steering wheel (2).. Same for rear brakes. Your questions are not relevant. Nothing happened. Rather recall was announced on airbags, steering wheel (2) and on my rear brakes.
The collision avoidance system activated while at freeway speed, however there were no cars or obstructions ahead of my car. The brakes were automatically applied, the collision warning appeared on the hud, and the car rapidly decelerated. Had there been a vehicle behind me, there would certainly have been a serious collision. I had just passed a semi-truck and thought maybe a reflection from the truck may have activated the system, but i had completed the passing maneuver before the car braking activated. Took the car to the dealer on 4/4 but they reported no problems with the system. This seems a serious safety issue that needs to be addressed.
From 3/2013 to 3/2019 a 3 year period i have replaced all tires 3 times due to irregular wear inside, now experiencing roaring noise from read wheel.tires were continually rotated during regular services with the rear passenger tire light illuminated showing low pressure low, dealer was advised on each occurrence prior to receiving service .the transmission shift cable disengaged on 8/31/2018 the dealer charged me for repairs when this was part of a recall prior to my owning the car, and was not available to me at the time of purchase carfax did not disclose
The brake and gas pedal are so close together that when braking in heavy traffic it is possible to depress the gas pedal while braking resulting in an engine surge condition.this only happens in bumper to bumper traffic or when stopping at a traffic light.
The automatic collision avoidance braking system activated at freeway speeds with nothing in front of the car for over a mile and fully slammed the brakes and flashed the heads up display collision warning.this system failed multiple ways, one it thought there was an eminent collision when there wasn't and two it isn't supposed to apply brakes at those speeds.this has happened multiple times and the most recent was after a "fix" by the dealer.if there had been an 18 wheeler behind me when the car slammed on the brakes that couldn't stop as fast as my car there would've been an accident with possible fatality.
On february 22nd and 27th 2014, while traveling at 75mph the adaptive cruise control slammed the brakes on then released. I thought the system had miss-read the shadow of an overpass as a vehicle in front of me because that was the only thing in sight when the brakes locked, there were no vehicles present. Roads were dry. It was reported to cadillac via their 800 number and then brought to the dealership 4 march 2014,for analysis. The dealer implemented an update to the active safety control module. Cadillac stated they would send an e-mail to my dealer about the problem, but dealer stated they never received the e-mail. No further problemnoted until 1 april 2014, four weeks later, during a trip the same action happened twice within a mile of travel. Brakes were abruptly applied, red screen on dash with crash immanent. Again at 70mph and no bridges or other vehicles in path. The road condition was wet. This is a large safety concern for me if the breaks should lock at 70+ mph and not release and i have traffic behind me.
Takata recallthis inquiry is not the result of any incident but the result of recall notices sent to my dealers and to myself re (1) steering wheel (2)brakes and (3) air bags. Thesteering wheelhas been addressed and supposedly fixed. The dealer secretary states that there is also a recall on brakes and on airbags but dealer garage denies such. I also received recall notices via posted mail but no longer have the documents. The continuing airbag lights and sound still notify me that there is a problem with the driver-side airbags. Garage states that such airbag warnings are merely a glitch in the message system but i'm concerned that it may signifya valid problem with the airbags. Years ago, i was struck by an aggressive airbag which left injuries to my face and so i need to take this seriously.
Hello, i have a 2013 cadillac ats 2.0t awd and i have been having serious issues with the car stalling and idling roughly. It has stalled on my three times already since i got the car in october, and i have taken it in for service on two different occasions for that same issue. Each time they kept the car for three days to try and replicate the issue with no answers for me except "make sure you bring it in next time it happens". I no longer feel safe driving the car especially since the last time it happened i was driving 25mph in heavy traffic, and i narrowly avoided getting rear-ended.
Driving on 71 in columbus oh to mansfield oh going 70 mph on highway and at ex 173 started snowing heavy, traffic came to hault at 10 mph, had .09 miles to exit, got to exit made a right off exit started up a hill in snow at 30 mph and before making it up the hill the car stopped in middle of one lane rd. And display said ...no power steering... Called 911 three times, waited outside in snow for hr and half for them to tow car to bill harris auto 419-289-2000 in ashland oh five mi down rd. Next day they couldnt duplicate the problem so they couldnt fix it. I told them i dont feel safe in car and that i could have died if going any faster, it stopped without any warning. He said he would give me $10 thous towards another vehicle when car is worth $20,500. In my excellent shape. I said why is it only worth that, he said becuase i said it wasnt safe to drive and that he couldnt sell a car if it wasnt safe. This isnt my fault for the power steering to go out, there are 15 complaints online at www.2013atscadillacpowersteeringproblems. Why isnt there a recall? i want something done about this, i have escalated claim to gm and want gm to do a repurchase or a buy back. I shouldnt feel danger when i get in my car. [xxx] please contact me at [xxx]address is [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I have two issues to report that may be a safety concern:1) there have been multiple times when driving in wet conditions (rain/snow) where i will get a 'power steering failure' warning.when this happens the power steering does one of two things.it either almost locks up and becomes extremely hard to turn the wheel, or it will still move easily, but it won't auto center when making turns.i have reported this to the dealer and they said it was a bad steering angle sensor.they replaced the sensor but the issue is not resolved and now that it's snowing it's happening more and more consistently.2)there have been 3 cases where i was driving and coming to a stop and the car will just randomly shut down.i lose all ability to steer (since it's electric steering) and brake.this stall is different then a stall associated misuse of the clutch.the clutch has been pressed in all the way in when this happens and the car doesn't shutter like a clutch stall, just totally shuts down quietly.luckily there has not been an accident yet, but if this happens when there are multiple cars around me it will be difficulty to avoid one.
When taking a corner the car appeared to over steer. At first i thought it was me so i went to turn the wheel to correct it and it felt sluggish for lack of a better word.almost instantly after that a warning came up on the dash that indicated something like "service power steering, please drive safely".the warning occurred two more times in a matter of a couple miles but i did not really notice any steering issues those times.
The vehicle was leaving a parking space when the power steering just stopped working in the middle of the road. The service power steering light came on andhad to get the towed to the mechanic. The mechanic found the power steering bolts corroded and in order to removed them he had to remove the rack and pinion and also found those bolts to be corroded. My daughter was using the vehicle and usually travels on the highway to work
While turning into a parking lot experienced loss of power steering. Message in the dic indicated "service power steering, drive with care". Upon restart of engine the power steering began to work again. Dealer saw c0545 steering wheel torque sensor fault, dealer notes indicate that the connector was checked and was ok. Also checked ebcm software, which was up to date. Nothing further was done, no parts updated or replaced.i received the same dic message ~4 times in the past 3 weeks without the loss of power steering prior to this event which prompted a visit to the dealer.
I purchased a 2013 cadillac ats 4 on 9/29/16. On 10/14/16 while driving my steering column light up and steering wheel locked up while in motion.i was in detroit, michigan driving on gratiot, which is a straight street, but i was unable to turn the wheel to pull over. I kept trying to force the steering wheel left and right and finally was able to turn and pull over. When i contacted the dear i was told to bring the vehicle in by [xxx] at novi cadillac because this was a safety issue. The dealer kept the car and on 10/20/16 explained they could not reduplicate the problem and gave me my car back.on my own, i checked into problems with this model only to find there are others who have experienced this problem. I have always supported buying american cars, but problems need to be fixed when the company is notified of a problem.i will be escalating this matter because i am not pleased that a problem exists and service does not share this information with customers. I have a "trust" but "verify" when it comes to my family safety.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The vehicle stalled while sitting in neutral, waiting at a red light. The air conditioning was running. The engine runs so quietly that from inside the vehicle i would not have been able to tell the engine had shut off if the a/chad not stopped blowing. I restarted the vehicle and an alert came on the dash screen stating: service power steering, drive with care. I was approximately 3/4 of a mile from my home coming downhill on a quiet neighborhood street so i carefully drove the vehicle home and parked in the garage while i called the service department at my local cadillac dealership. He told me the power steering is controlled by the electrical system may have glitched when i restarted the vehicle and not been activated. He said i could restart the vehicle after 30 seconds and the power steering should function properly again. He told me if there is an issue i can have gm tow the vehicle in, or if the power steering begins to function again i can drive it in to have it serviced. Once i restarted the vehicle the power steering was functioning properly. I will be having cadillac look at the vehicle this afternoon.
The contact owns a 2013 cadillac ats. While operating the vehicle, the power steering failed. In addition, the power steering warning indicator illuminated and 'steering assist, take care' appeared on the instrument panel. The contact had to push the vehicle to a safe location. The contact restarted the engine and drove home safely. The vehicle was taken to mccurley integrity cadillac (1325 north autoplex way, pasco, wa 99301,(509) 544-6200) to be diagnosed, but the test could not read the codes. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 40,000.
Steering wheel when turning all to left vibrate and some time locks,dash board warning please drive with care,service required.contacted dealer since 2013 many times no problems found except one time did pull up code,reset computer,contacted cadillac and i was told since there is no recall is ok to drive the car like that however is on record.proble still there and i fill is unsate to drive.
Since june 2013, the cadillac ats has been making a vibration feeling. The vibration is unknown, it has been to service twice. First i was suggested to try a different gas (premium gas). The problem continued to occur, so i switched back to regular gas. Then received a recall letter about the transmission shift and that problem was fixed. But i also asked service to drive vehicle around while in the shop to figure out the occurring vibration issue. Service told me all the cadillac ats's cars do the same thing and that thats how they were manufactured, but the problem continues. I don't want to insert a different gas type if the car is suppose to take regular unleaded. (i bought car because it is gas saver). As a customer i shouldn't have to change the gas and spend more than i already am monthly if the car is not running properly. Nor should i have to keep taking it in for recalls and paying for a car ($552 per month) if it was not manufactured correctly in the first place. I have the right to exchange my defected vehicle at the cost of general motors.
Vehicle stalled quietly when coming to stop with vehicle in neutral and/or clutch depressed.i say quietly because i did not hear or feel it shut off. (different from stalling vehicle due to improper foot work on the clutch)when i went to turn left i realized it was dead.vehicle did restart immediately.this has happened 6 - 10 times in the last 3 months. Most recently the power steering rack failed to turn back on at restart.dealer serviced steering controller per tsb. They could not duplicate random stalling in a 10 mile test drive as it only happens to me only once a week or two. This could be more dangerous if it did not restart and i was in the middle of an intersection or moving.
I turned the car off in my driveway. When i started it the power steering didn't work.
Power steering just went out on the vehicle. We started the vehicle today with 73,000 miles and when we went to pull off once in drive the car gave a power steering warning appeared. When we try to turn the steering wheel it makes this loud squealing computerized sounding noise.
Turned car off. Started 5 mins later moved just a couple miles and hour and power steering and power brakes went out. Turned car off and worked after that.
The contact owns a 2013 cadillac ats. While the driving 50 mph, the power steering light illuminated and prevented the driver from turning the steering wheel. The vehicle was towed to the dealer to have a diagnostic performed. The manufacturer was not notified. The failure mileage was 11,100.
Warning lights & bells came on stearing and major system failure muscled car off the road frighting, if express way would have been a disaster! fortunately only going 30 miles per two lane road
Takata recall was issued for my airbags. Nothing happened. My airbags were deemed to be dangerous/recalled/ same with my steering wheel (2).. Same for rear brakes. Your questions are not relevant. Nothing happened. Rather recall was announced on airbags, steering wheel (2) and on my rear brakes.
While decelerating to make various turns or stop at an intersection the vehicle shuts off with no warning. Also the steering and brakes become hard. On one occasion while merging onto the highway it occurred again, almost causing me to crash into a vehicle then lose control.
I have the 2013 ats 2.0 turbo and i had a few issues with it.the first is steering,sometimes feels like power failure, its the only new car i owned when the car is off the wheel turns completely.also pulls to right.other issue i get banging noise when put in reverse,and a few times sounded like trans making race noise.the cue system is a joke,when my trial for xm ran out i tried to listen to fm rdi and that's a joke,i cant listen to one song,there's static eighty percent of times.other issues ride is horrible rides like a trans am and shakes when hit bumps.after coming out of a acura and honda i now know why i stayed away from gm.oh forgot the engine shakes at idle feels like stall,then revs up.all the dealer does is says meets designed function.i ask myself a car this expensive is it supposed to be crap.
Takata recall there has been no "incident" re the 2013 ats. The issue originated with recall notices to my dealer and to me re (1) steering (2) air bags (3) brakes. The airbag issue involves continual warning by light and by sound re the driver's side airbag. Dealer secretary states that she has notices for all three (above) to be recalled. Dealer garage, however, states that the only recall was steering and have recently repaired the steering. I recall receiving recall notices atmy home but no longer have them. And so, complainant is seeking to learn whether the brakes and the air bag warning need addressing.
The vehicle was leaving a parking space when the power steering just stopped working in the middle of the road. The service power steering light came on andhad to get the towed to the mechanic. The mechanic found the power steering bolts corroded and in order to removed them he had to remove the rack and pinion and also found those bolts to be corroded. My daughter was using the vehicle and usually travels on the highway to work
The contact owns a 2013 cadillac ats. The contact stated that there were several progressing failures within months of owning the vehicle. The vehicle was taken to several independent mechanics who diagnosed that the intake o2 sensor may be the cause of the failures, but no data was found. The contact stated that there were electrical failures, the tpms warning indicator kept illuminating, the vehicle was idling roughly, and there was a leak in the rear axle. In addition, an independent mechanic stated that there was a misfire on cylinder three. The dealer (peninsula chevrolet, 4 heitzinger plaza, seaside, ca 93955, (831) 275-0933) diagnosed that there was a low rate of pressure in cylinder four. The manufacturer had been notified for months and was unable to provide a permanent solution. The manufacturer opted to refuse a buy back or trade in. The approximate failure mileage was 50,000.
This model cadillac has been having numerous complains over the years, due to screens crack overnight, it happened to me once but the dealer replaced it, but now that i don't have warranty it happened once again and they are trying to charge 1500, this is avery well known issue among cadillac cue owners, and is something cadillac needs to take account for and do a recall on a screen that doesn't shatter internally on it's own, may 3rd car was normal, may 4th the screen was shattered from the corner, like a webbing. It wasn't impacted by anything just due to whatever materials they use to make them they randomly shatter over night, cadillac needs to fix this solution, we can't be replacing stereos ever 3rd year due to a manufacturer mistake.
I currently have the cue screen has spider webs inside and crack. It is out of warranty. I called the dealership and it's costing me a $1,600 plus.i only have 75000 miles on this car. I drove 120 miles in since march.
Cadillac ats 2013 continues to stall and turn off causing loss of steering of vehicle.this has been in the shop 4 times for repair, and vehicle has still been stalling.
Cadillac ats lost power and shut off while driving causing lose of control as well as right control arm snapping in half. Driver then hit ditch and then a tree cause damage to front of the car and injury to drive.
My cue system is frozen. It would work ok at times . But now it's frozen. Radio still works. But with voice commands only.!. Dealer are wanting $900 to $1700 to repair.
My vehicle always missing or act like it going to turn off or some time it turn off. It vibrates when you take off. Then it stops but when you come to a stop again it does the same thing everytime. And everytime i take it to the shop they always tell me something different to cost me more money. This car is a lemon!!!!!!!!!!! major problems it stays in the shop. I can fax you or give you the dealership number so you can get all the times it been in the shop and all the problems.
Since june 2013, the cadillac ats has been making a vibration feeling. The vibration is unknown, it has been to service twice. First i was suggested to try a different gas (premium gas). The problem continued to occur, so i switched back to regular gas. Then received a recall letter about the transmission shift and that problem was fixed. But i also asked service to drive vehicle around while in the shop to figure out the occurring vibration issue. Service told me all the cadillac ats's cars do the same thing and that thats how they were manufactured, but the problem continues. I don't want to insert a different gas type if the car is suppose to take regular unleaded. (i bought car because it is gas saver). As a customer i shouldn't have to change the gas and spend more than i already am monthly if the car is not running properly. Nor should i have to keep taking it in for recalls and paying for a car ($552 per month) if it was not manufactured correctly in the first place. I have the right to exchange my defected vehicle at the cost of general motors.
I?m really upset my car when i got it had 92,000 miles first week i got it start to shutter then stall while at stop and shut off or driving on the freeway then just stall and loose pier and shut off very unsafe and i feel scared to drive this car i took it to so many shop and they all can?t find the issue on why it stalling and shutting off told cadillac dealer they said it needed update guess what did update and guess what still happening i've done all required maintenance change spark plugs keep up on oil. Change and etc still stalling while driving and at complete stop it not safe car to drive it just stalls and turn off took it to cadillac still nothing now it back in shop for the 14 time with cadillac gilbert az to see if they can find the issue and the fix i think this is gm cadillac issue with the computer that causing my car go into some type safe mode and make the car stall and shutter then turn off but when it on highway it drives fine then stalls . I?m for sure this is mechanical issue that has to do with something cadillac did and they need be responsible with this issue everyone tells me go dealerbecause the check engine like codes they don't recognize only cadillac well cadillac makes no since i think my computer system is making the car go into some type safe mode and shut off i've seen many complaints about this and it crazy and unsafe i've reported this to highway safety board and better business bureau and other places this doesn't make since you guys need provide solution for this issue .
The cue infotainment system is starting to fail. Several selections i.e. "media" and "scan" are not working. The clear screen cover has started to crack. It has come to my attention that this is a widespread problem to the degree that the system fails totally shutting down all the music capabilities, rear camera, and use of the on star navigation system as well.
Car shut off for the second time no on has looked in to this. This is my secondcar accident and now out of work.
Keys were in owner's hands while opening the trunk, and then the keys were accidentally dropped into the trunk when the trunk was shut.when owner attempted to open the trunk by hitting the button on the trunk, the trunk did not open.then the owner attempted to open driver's side door to access the trunk release button, but the vehicle did not recognize that the keys were inside the vehicle (i.e. Trunk) and the door did not unlock (i.e. The button on the door handles did not work).
My cue screen has completely spiderwebbed and is no longer functioning. I can barely see my back up cam. I can no longer utilize the vehicle hands free because i cannot set up bluetooth. Apparently this is a wide known issue with gm and will not be covered to fix. Which is about $2k out of pocket. This car is parked in a garage 100% of the time and is barely drove 2 miles per day. It only has 72000k miles.
Engine idles at start up and at stop light .ac comes on when it wants to.
The touch screen froze up and had to be replaced that's the first issue.i replaced it.nowthe second issue the touch screen starting cracking and it looks like spider webs.i have heard others has had the same problem.i shouldn't have to pay over $1300 for something that obviously has a defect in it.
When i was driving on the highway my car started to move like it was going to quit on me, i get my car serviced frequently and have replaced the sparkplugs and coil, changed all the gaskets, and i almost got into an accident because the stabilititrack light came on and car did not want to work as it should. This is the second time this has happened.
Car won't drive past 40mph without serious shakingand vibrations. Have had the car towed multiple times and had multiple things fixed with the vehicle but still have major can't drive the car past 40mph. Last estimate dealer saidit was the transmission. 4-5k to repair. Cadillac told me it was the coil rods which they replaced. Brought it backand i was told it was a pipe that was cracked going to the engine. Still have same problem. Had the tires and alignment checked. They said it was transmission.brought to another place they thought it might be the engine.issue are on the highway with speeds over 40mph.
The brake and gas pedal are so close together that when braking in heavy traffic it is possible to depress the gas pedal while braking resulting in an engine surge condition.this only happens in bumper to bumper traffic or when stopping at a traffic light.
While driving my manual transmission cad ats it stalls without warning or reason. It stalls mostly when in neutral, like when sitting at a red light, or pulling into a parking place. It also stalls when in first or second gear,like when turning a corner. I am not pulling the clutch out too soon and hence stalling the car myself, it does it all by itself! the car gives no warning shake or noise, it simply is off, often without my knowing it is off. This has happened to my brand new ats since the second day of having it, and has ever since, approximately 7 weeks now. It occurs with the gas tank full, almost empty, and in between. It occurs on flat streets, and maybe at an incline. It occurs when cold in the morning, and after hours of driving. It occurs day and night, with and without passengers. The dealer has had the car in twice to investigate, with no luck. This is ridiculous!!
I bought a 2013 cadillac ats in early 2013.in first month, it needed 3 battery jumps.it also has a problem with moving from drive into park. This is under recall as is a seatbelt issue i believe.i have had 2 accidents.1 on a very busy crawling road wisconsin ave, dc on a busy sat afternoon in bumper to bumper traffic when i started to accelerate and the force of my movement caused the truck in front of me to crash into another vehicle.weird, but confusing.i had a similar episode this past week leaving my home.i was stopped in the street behind my son's truck.he started to move and i plowed into him causing massive damage to the cadillac and significant damage to his truck as well, a very late model chevy.i was not on the phone or the brake or changing the radio or in any way distracted during these episodes. There is something wrong with the car.it has 8000 miles on it in about 18 months.
On february 22nd and 27th 2014, while traveling at 75mph the adaptive cruise control slammed the brakes on then released. I thought the system had miss-read the shadow of an overpass as a vehicle in front of me because that was the only thing in sight when the brakes locked, there were no vehicles present. Roads were dry. It was reported to cadillac via their 800 number and then brought to the dealership 4 march 2014,for analysis. The dealer implemented an update to the active safety control module. Cadillac stated they would send an e-mail to my dealer about the problem, but dealer stated they never received the e-mail. No further problemnoted until 1 april 2014, four weeks later, during a trip the same action happened twice within a mile of travel. Brakes were abruptly applied, red screen on dash with crash immanent. Again at 70mph and no bridges or other vehicles in path. The road condition was wet. This is a large safety concern for me if the breaks should lock at 70+ mph and not release and i have traffic behind me.
I was pulling in to a parking spot behind a car at a very low speed when i pressed the brakes for the car to stop, instead it accelerated and smashed in to a car in front of me. I tried pressing the brakes harder in order to avoid the impact and the car did not respond.
Transmission issues. Rattling under the chassis that sounds like someone grabs the drive shaft and shakes it when the clutch is pushed at slow speeds ie moving up at a stop sign, in traffic etc. Defective dual mass flywheel was found after the service department told me my claims were up to factory standards. After taking apart the transmission (at less that 10k miles) gears 1-4 were found to be defective as well. The vehicle still has shifting issues and a loud rattle. I road tested a 2015 manual ats and it drove smooth with no rattles. I was told the 2015 would drive the same once it hit 10k miles like mine which is a ridiculous statement. Vehicle has also shut off while in traffic, and upon restarting the vehicle i no longer had an power steering. I do not feel safe in this vehicle for myself or my children. There are many reports of issues with the 2013-2014 manual ats and records of gm buy backs. The service manager agrees there is an issue with the vehicle and recommended i call gm to initiate a buy back. But the service department insists this is factory standard and refuses to address the issues.
The collision avoidance system activated while at freeway speed, however there were no cars or obstructions ahead of my car. The brakes were automatically applied, the collision warning appeared on the hud, and the car rapidly decelerated. Had there been a vehicle behind me, there would certainly have been a serious collision. I had just passed a semi-truck and thought maybe a reflection from the truck may have activated the system, but i had completed the passing maneuver before the car braking activated. Took the car to the dealer on 4/4 but they reported no problems with the system. This seems a serious safety issue that needs to be addressed.
The contact owns a 2013 cadillac ats. The contact stated that the cruise control failed to operate when engaged. In addition, the heating and air conditioning failed to operate correctly and the sun roof switch failed to open or close the sun roof completely. The vehicle was taken to gold coast cadillac (2123 nj-35, oakhurst, nj 07755, (732) 695-1400), but no assistance was offered. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failures. The failure mileage was unknown.
My sunroof will not close while parkedmy car did not start. The gauges and lights came on, but the car would not start while parkedmy defrost doesn't work on the front window when raining. The windshield is foggy while driving
The windshield on this car is severely flawed. There are numerous air bubbles and blistering affecting your visibility out of the front windshield. It looks like the windshield is delaminating. I searched in google and it appears i am not the only one experiencing these issues. Same make/model and year.
The contact owns a 2013 cadillac ats. While the vehicle was stationary, the defroster failed to defrost the passenger side of the windshield. Bowser cadillac of mcmurray, pennsylvania (located at 3260 washington road, 15317) was made aware of the failure and recommended that the contact use the auto feature of the defroster; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 61,000.
The contact owns a 2013 cadillac ats. While the vehicle was stationary, the defroster failed to defrost the passenger side of the windshield. Bowser cadillac of mcmurray, pennsylvania (located at 3260 washington road, 15317) was made aware of the failure and recommended that the contact use the auto feature of the defroster; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 61,000.
The contact owns a 2013 cadillac ats. The contact stated that the cruise control failed to operate when engaged. In addition, the heating and air conditioning failed to operate correctly and the sun roof switch failed to open or close the sun roof completely. The vehicle was taken to gold coast cadillac (2123 nj-35, oakhurst, nj 07755, (732) 695-1400), but no assistance was offered. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failures. The failure mileage was unknown.
Medium size bulge ( about 2") on sidewall next to rim of passenger side front tire. Michelin primacy mxm4 tire size 225/40r/18. Noticed when vehicle parked and i was washing rims.
2 sets of brand new micihlen tires were mounted onto my vehicle old tires were still in good shape but i was getting a rubbing sound from the tires after having the tires replace i'm still getting the same issue this sounds is more noticeable at a acceleration speed. (brakes are good)also with the lane departure it will go off at random times when i'm no where knew going over the street lines...
From 3/2013 to 3/2019 a 3 year period i have replaced all tires 3 times due to irregular wear inside, now experiencing roaring noise from read wheel.tires were continually rotated during regular services with the rear passenger tire light illuminated showing low pressure low, dealer was advised on each occurrence prior to receiving service .the transmission shift cable disengaged on 8/31/2018 the dealer charged me for repairs when this was part of a recall prior to my owning the car, and was not available to me at the time of purchase carfax did not disclose
Scrunching/rubbing sound from front left and rear left tires.based on about 40 posts on cadillac ats forum, this is a problem with the tires.http://www.cadillacforums.com/forums/cadillac-ats-general-discussion-forum/737714-scraping-scrunching-noise-front-vehicle-during.html
Takata recall. There was never a notice sent out about the recall. Rear wheel broke at the spokes which cause for the car to go into a spin out. Driver curtain airbag deployed but not inflated like the passenger side. Seat beltdid not hold me in securely, it was loose.
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