We found the following complaints for BUICK ENCORE (2014)
Read complaints for BUICK ENCORE (2014)
I took my vehicle into the serra dealership in washington, mi on 3/20/17 to have the frontal airbag and pretensioner non depoy safety recall (16007) repaired.on, 6/15/17, i was in a car accident traveling at roughly 50 mph and my airbags did not deploy.a ford f-150 turned into oncoming traffic without looking causing the front of my vehicle to crash into the side of her truck.the other driver was issued the citation from the police.my buick encore is most likely totaled (awaiting confirmation on that).
2014 buick encore. Consumer writes in regards to a malfunction with the front passenger seat airbag feature. *ld updated 05/1/2017
The contact owned a 2014 buick encore. While driving on a curved residential road, another vehicle crashed into the front driver's door, tire, bumper, and hood of the contact's vehicle. The impact pushed the contact's vehicle onto the lawn. The contact suffered injuries to the right hip that required medical attention. The manufacturer was contacted and stated that the vehicle was previously repaired per nhtsa campaign number: 16v651000 (air bag, seat belts). The manufacturer provided case number: [xxx]. Police report number: [xxx] was filed. The vehicle was destroyed and towed. The approximate failure mileage was 29,000. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
A faulty clock spring assembly prevents the air bag system from functioning properly which poses a major safety risk. Air bag light comes on when driving.
When start up, ac automatically starts and compressor sounds like loud dragging noise and no cold air comes out!!this has happened 3 times since purchased on 1/18/2018.
During the past 3 years i have had to replace the battery 3 times, my daytime running lamps keep turning off, i have had to replace the ignition coil and now my car has been at the dealership for a week because there is an electrical problem they cannot figure out. The chassis control module was replaced but did not fix the problem. My personal mechanic advised the tcm was coding, but dealership said no. I am beyond frustrated! these problems started around 60000 miles and now it has 83000 miles on it and can't be driven. If gm knew about the issues (as found in multiple articles on line) why didn't they disclose?
Rear view camera system: when backing out of my garage during light hours the display is useless. The light sensor takes from one minute to fifteen minutes before the display goes bright. Since my driveway crosses a sidewalk the display is useless in that situation and a safety hazzard. The dealer advised me there was nothing they could do about it.the light sensor is mounted on top of the dashboard, so it has a clear view of light conditions.
Instrument panel lighting in bright daylight, while wearing sunglasses, is insufficient.in order to read the speedometer either on the analog dial or on the small digital display while driving, requires the removal of the sunglasses, take your eyes off the road, and peer into the panel in order to read the speedometer.the gas and temperature gauges are not visible at all.adjusting the intensity switch has no effect during daylight hours.this issue has been reported to the local buick service department as well as buick headquarters.they said they will inform the engineering department of this problem.this lighting issue was verified on other new encore's in the dealers lot.
We had our 2014 buick encore 8 months and it ran great until it sat idle for 10 days.then, it failed to start.the battery was dead . We charged the battery and took the vehicle to the dealership who reported nothing wrong.they advised if it happened again to have the vehicle towed in.after sitting idle for about 12 days the end of june, same problem.vehicle failed to start and was towed to the dealership (by our aaa coverage) who again reported no problems.gm authorized the dealership to release the vehicle to us without fixing the problem.upon our suggestion that even though the battery tested okay it might be faulty, the dealership agreed to put in a used battery from another 2014 encore as gm would not authorize a new battery. After letting the vehicle sit for about 11 days with the used battery, it started just fine.neither gm nor the dealership will acknowledge any problem existed with the previous battery.i was without a vehicle for about a month with no loaner.gm has been less than helpful and, at one point, the dealership told us,. "we can't fix what we can't find."
Deat battery i've had this car for six weeks and have had triple a out three times to jump me.once it starts the battery recharges its-self. They also tested the alternator too and its testing fine.this car has less than 15,000 miles and i am the 3rd owner. Last week took it to the dealership and they told me it checks out fine. The car sits more than 3 days will not start. Yes, three days!!!! there is something that runs in the back ground of this car that is zapping the battery. I can tell you after shutting the car off and removing the key and hours later you can go to your car and turn on the radio without using a key. I feel this issue is connected to the system display screen with the onstar, radio ect that continues to run in the back ground. However, i'm not certain. I'm beyond frustrated.
After owning my 2014 buick encore for only 64 days i went to start the vehicle and the car would not start. I had the car jumped and drove it to the dealer who tested the battery and the battery failed, so the dealer installed a new battery. Today, which is mother's day i went to start the vehicle and the battery is completely dead and no lights or anything would light up. So after having a new battery in my buick encore for only 69 days i am left with another trip to the dealer to sort out some problem in the electrical system to find out what is draining the life out of this new battery. So, after owning the car since dec. 28, 2014 , less than 5 months i am disappointed in owning this new car and have little joy in driving it.
The contact owns a 2014 buick encore. The contact stated that upon starting the vehicle, the ignition key failed to turn which caused the vehicle to not be able to start. The failure occurred on two ocassions. The vehicle was taken to a dealer however it was not diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 200.drrk
Service engine light (po420 code) came on and vehicle begin to vibrate at start up especially.temp gauge showed overheating with no signs of overheating. Thermostat housing replaced.service engine light came on again after repair.mechanic shop replaced converter that was faulty (po420 code) a week later.service engine light came on (po 420 code) (171 code) mechanic shop replaced catalytic converter, r&r front. , left shop that day engine light came on again.replace catalytic sensor, next day service engine light came on again.replace oxygen regulator part and valve coil, (same codes everytime), the service engine light came on again 2 days later.i have spent over $1300.00 and still have the engine service light on.i have been driving vehicle during this time.i have invoices for the repairs.
Turbo has underboost, car runs fine other than losing power, all fluids look good
I was driving on a 70mph highway. Went to pass slower vehicle. The car did not react to the accelerator. In fact it slowed down with the engine trying to rev up. Luckily, there were no other vehicles trying to pass at the same time because i had to drop back. Car is currently at a buick dealership for engine propulsion repair. Do not have complete estimate for repair yet. Was told could be approx $2300. One year earlier, at 50000 miles had similar acceleration problems because of catalyst converter. The catalyst converter was replaced under warranty.
The contact owns a 2014 buick encore. The contact stated while driving 35 mph, the vehicle loss motive power with the check engine warning light illuminated. The contact turned off and restarted the vehicle. The vehicle was driven to the residence. The contact also stated that the vehicle shook violently while driving to her residence. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the turbo charger waste gate was cracked and needed to be replaced. The turbo charger was replaced and the vehicle was repaired. The manufacturer was contacted. The failure mileage was 71,350. *ln *dt
The contact owns a 2014 buick encore. The contact stated while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. The contact replaced the battery however, the vehicle stalled after five minutes. The vehicle was towed to deacon jones chevrolet buick gmc of clinton (1615 sunset ave, clinton, nc 28328 (910) 684-4834) where the vehicle was diagnosed with a crack in the engine block. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unknown.
The contact owns a 2014 buick encore. While operating the vehicle, the rpms randomly increased and the engine surged. The vehicle hesitated to accelerate and the check engine indicator illuminated. The vehicle was taken to courtesy buick (1857 edwards lake rd, birmingham, al) in 2017 and the cracked valve cover seal was replaced; however, the failure eventually recurred. The vehicle was taken to howard bentley buick gmc (4321 us hwy 43, albertville, al) and the intake manifold seal was replaced, but the failure recurred. The manufacturer was not notified of the failures. The failure mileage was 50,000.
The contact owns a 2014 buick encore. When the contact turned off her vehicle, the cooling fan kept running and caused the battery to die. The vehicle had to be to restarted. The vehicle was taken to a dealer (allen tillery auto, 4573 central ave, hot springs, ar 71913, 501-881-4160) where it was diagnosed that the cooling fan relay was fractured. The vehicle was repaired. The manufacturer was notified of the failure and stated that the vehicle was out of warranty and there were no recalls. The failure mileage was approximately 62,374.
Experiencing oil blow by in cylinder block and catylic converter failure
Battery west even a year old and it went out. Dead. Coolant was leaking. But wasn't leaking at first. I believe they damaged it. When we took it for check up the same warranty was going out and they said we will make sure everything is working. They just half fix every thing and got the money. This is a lemon.coolantleak and conditioning still don't work.what do you do.just
While driving my car on march 26, 2020, my engine light came on.i took my car to keller's professional auto, who detected that my turbo had a crack all the way across, so i had to replace it.i only had 45,352 miles on my car.according to keller's and my research, the turbo should last for 100,000 to 150,000 miles.
The contact owns a 2014 buick encore. The contact stated while driving 5 mph, the vehicle hesitated with the check engine warning light illuminated. The contact was able to drive to her destination. The vehicle was taken to the local dealer bohn buick gmc located at 3815 lapalco blvd, harvey, la 70058, (504) 347-4070, where the vehicle was diagnosed with needing the purge valve, intake manifold, valve cover with pvc system and hose to be replaced and the pcm-r to be updated. The vehicle was taken to an independent mechanic and the repairs were completed. The manufacturer had not been informed of failure. The failure mileage was approximately 66,100.
Camshaft coverfailed pcv system had cover replaced at 50,000 miles under power train warrantyengine light comes vehicle stalls at stop light this happened again at 80,000 milesthis time because of causing to much vacumhad to replace intake manifold gasketso it is my thought maybe buick should put this camshaft cover with pcv system on recall same part failed again.
Cracked valve cover first occurrence was august of 2017. This was replaced under warranty. Second occurrence happened january 6,2019. This occurrence caused multiple failures and cost me $727 to have repaired. Symptoms were noticeable off shift points due to lack of power and too much air to turbo . Also a surviving of the engine when going up steep hills . This is a known issue as both times the dealer knew what the problem was and had parts on hand to fix . I took video of both times for my records.
My vehicle was in motion on the highway at an approximate speed of 65mph and suddenly i heard a strange pop.my car immediately went into limp mode causing my speed to drop to 25mph on a moderately crowded interstate highway.due to the dangerous nature of this issue, i drove on the shoulder to the closest exit and drove the car to the closest dealership. 6 different trouble codes were pulled on the vehicle. I purchased my vehicle less than 6 months ago along with a gmpp extended warranty.for two weeks, the warranty could not be found and i was calling numerous warranty companies trying to find out what occurred with my warranty.after the 2 weeks of calls and confusion,the dealership stated that they would cover the pcv valve issue that they had diagnosed to be the problem.the dealership never stated that the pcv valve malfunction was in fact a "special added protection issue" put out by gm in august.i finally received my vehicle back two days ago and the car is still not working as it was before this repair. It is idling hard and at high rpm and also hesitating during acceleration.
Rear view camera system: when backing out of my garage during light hours the display is useless. The light sensor takes from one minute to fifteen minutes before the display goes bright. Since my driveway crosses a sidewalk the display is useless in that situation and a safety hazzard. The dealer advised me there was nothing they could do about it.the light sensor is mounted on top of the dashboard, so it has a clear view of light conditions.
During the past 3 years i have had to replace the battery 3 times, my daytime running lamps keep turning off, i have had to replace the ignition coil and now my car has been at the dealership for a week because there is an electrical problem they cannot figure out. The chassis control module was replaced but did not fix the problem. My personal mechanic advised the tcm was coding, but dealership said no. I am beyond frustrated! these problems started around 60000 miles and now it has 83000 miles on it and can't be driven. If gm knew about the issues (as found in multiple articles on line) why didn't they disclose?
Instrument panel lighting in bright daylight, while wearing sunglasses, is insufficient.in order to read the speedometer either on the analog dial or on the small digital display while driving, requires the removal of the sunglasses, take your eyes off the road, and peer into the panel in order to read the speedometer.the gas and temperature gauges are not visible at all.adjusting the intensity switch has no effect during daylight hours.this issue has been reported to the local buick service department as well as buick headquarters.they said they will inform the engineering department of this problem.this lighting issue was verified on other new encore's in the dealers lot.
Service engine light (po420 code) came on and vehicle begin to vibrate at start up especially.temp gauge showed overheating with no signs of overheating. Thermostat housing replaced.service engine light came on again after repair.mechanic shop replaced converter that was faulty (po420 code) a week later.service engine light came on (po 420 code) (171 code) mechanic shop replaced catalytic converter, r&r front. , left shop that day engine light came on again.replace catalytic sensor, next day service engine light came on again.replace oxygen regulator part and valve coil, (same codes everytime), the service engine light came on again 2 days later.i have spent over $1300.00 and still have the engine service light on.i have been driving vehicle during this time.i have invoices for the repairs.
Turbo has underboost, car runs fine other than losing power, all fluids look good
Experiencing oil blow by in cylinder block and catylic converter failure
Cracked valve cover first occurrence was august of 2017. This was replaced under warranty. Second occurrence happened january 6,2019. This occurrence caused multiple failures and cost me $727 to have repaired. Symptoms were noticeable off shift points due to lack of power and too much air to turbo . Also a surviving of the engine when going up steep hills . This is a known issue as both times the dealer knew what the problem was and had parts on hand to fix . I took video of both times for my records.
The buick encore has 15,000 miles on it, the last 2,000 miles or so the engine hesitates any speeds. It does not stall but it keeps hesitating. The car has been taken to the dealership twice, the problem has not been fixed
Camshaft coverfailed pcv system had cover replaced at 50,000 miles under power train warrantyengine light comes vehicle stalls at stop light this happened again at 80,000 milesthis time because of causing to much vacumhad to replace intake manifold gasketso it is my thought maybe buick should put this camshaft cover with pcv system on recall same part failed again.
The contact owns a 2014 buick encore. While driving 70 mph, the blind spot detector failed to operate. The failure recurred intermittently. The vehicle was taken to the dealer where it was diagnosed, but the cause of the failure could not be determined. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was unknown.updated 02/19/16*ljupdated 02/25/16.
While driving my car on march 26, 2020, my engine light came on.i took my car to keller's professional auto, who detected that my turbo had a crack all the way across, so i had to replace it.i only had 45,352 miles on my car.according to keller's and my research, the turbo should last for 100,000 to 150,000 miles.
Battery west even a year old and it went out. Dead. Coolant was leaking. But wasn't leaking at first. I believe they damaged it. When we took it for check up the same warranty was going out and they said we will make sure everything is working. They just half fix every thing and got the money. This is a lemon.coolantleak and conditioning still don't work.what do you do.just
If the vehicle detects a turbo under boost condition, engine power is immediately reduced (limp mode) with no indicator light or warning to the driver. This happened on a mountain highway, i did not know the vehicle was in limp mode and as i accelerated into traffic i was almost hit by a truck from behind. I learned through experience, if no turbo boost error occurs during the next drive cycle, (ie coming home down the mountain road) the pending code is cleared and the same condition can happen again, again without setting a cel.
I was driving on a 70mph highway. Went to pass slower vehicle. The car did not react to the accelerator. In fact it slowed down with the engine trying to rev up. Luckily, there were no other vehicles trying to pass at the same time because i had to drop back. Car is currently at a buick dealership for engine propulsion repair. Do not have complete estimate for repair yet. Was told could be approx $2300. One year earlier, at 50000 miles had similar acceleration problems because of catalyst converter. The catalyst converter was replaced under warranty.
Camshaft coverfailed pcv system had cover replaced at 50,000 miles under power train warrantyengine light comes vehicle stalls at stop light this happened again at 80,000 milesthis time because of causing to much vacumhad to replace intake manifold gasketso it is my thought maybe buick should put this camshaft cover with pcv system on recall same part failed again.
On 5/26/18 i test drove a used 2014 buick encore at gulf coast chevrolet buick in angleton tx. I liked the car but noticed it idled a little. I spoke with the sales associate and the service tech and they both said that was normal for the car. I decided to proceed and purchase the vehicle. Since then i have had multiple issues with the car, including the rough idle getting worse. Since may 26 2018 my car has been back at the dealership for repairs 4 times. Each of those times i requested for the rough idle to be looked further into along with the other issues it was having. This last time i took it in on 07/30/18 due to a service light coming on battery saver active, i told them for a second time there was still a chirping noise under the hood and told them again it has a rough idle that seems worse. That while in park and while sitting at a stop light or stop sign with my foot on the break its rough/shakey feeling. And when sitting at stop lights it also will sputter while sitting there in gear. They told me, they could not duplicate service code and they didn't even see it, they could not duplicate the sputtering, but it did need a new camshaft seal. That the blown seal was causing it to chirp and repairing it probably fixed the rough idle. It did not fix the rough idle! i spoke with service manager and the general manager on 08/07/18 after service called on 8/5/18 saying they couldn't duplicate all the issues i explained. Service manger said they could not get it to duplicate the rough idle and sputtering. The general manager test drop my car and then gave my key back saying your car is ready it runs fine. As i go to leave the dealership it does the issue again. I drive it over to service to get them to sit in it and feel what i'm talking about. He does and says he feels it, but its probably just the ac and hands me the key back.
During the past 3 years i have had to replace the battery 3 times, my daytime running lamps keep turning off, i have had to replace the ignition coil and now my car has been at the dealership for a week because there is an electrical problem they cannot figure out. The chassis control module was replaced but did not fix the problem. My personal mechanic advised the tcm was coding, but dealership said no. I am beyond frustrated! these problems started around 60000 miles and now it has 83000 miles on it and can't be driven. If gm knew about the issues (as found in multiple articles on line) why didn't they disclose?
The contact owns a 2014 buick encore. While the vehicle was stopped in the drive gear and the brake pedal was depressed, the vehicle shook and surged forward. There were no warning indicators illuminated on the instrument panel. The vehicle was taken to sun buick gmc (3333 sunrise highway wantagh, ny 11793), but the failure could not be duplicated. The contact found service bulletin: pi0928c on the nhtsa website, but the dealer failed to repair the vehicle even though the vehicle was still under warranty. The manufacturer was notified of the dealer's failure to service the vehicle. The contact mentioned that the issue had been ongoing since purchasing the vehicle in august of 2014. The failure mileage was approximately 10.
The contact owned a 2014 buick encore. While driving on a curved residential road, another vehicle crashed into the front driver's door, tire, bumper, and hood of the contact's vehicle. The impact pushed the contact's vehicle onto the lawn. The contact suffered injuries to the right hip that required medical attention. The manufacturer was contacted and stated that the vehicle was previously repaired per nhtsa campaign number: 16v651000 (air bag, seat belts). The manufacturer provided case number: [xxx]. Police report number: [xxx] was filed. The vehicle was destroyed and towed. The approximate failure mileage was 29,000. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Seat belt is hard to lock and sticks when you try to adjust it. It will lock up around your neck.it will lockup in motion or standing still. It has been doing it since i purchased the car 02/07/2018
My girlfriends 2014 buick encore with about 15,000 suddenly had the brake pedal go "spongy". Twice at intersections while holding the brake pedal down it would suddenly drop about 1/2" lower.also while sitting at a stop with the engine running it became possible to continually push on the brake pedal until it reached the floor. Her 2014 encore has only about 5000 miles of in town driving with the rest of the mileage being highway.the local buick dealer (bachrodt in rockford ill) noticed a small drop in the brake fluid level level, but dismissed this drop and the pedal change to "normal brake wear" and would do nothing to fix the problem.upon taking it to the buick dealer (anthony buick) in gurnee ill for inspection, that dealer found a "leaking master brake cylinder"and replaced it under warranty. Had i not "forced the issue" and taken the car 45miles away for a 2nd opinion, we would have been stuck with a car driving with a leaky master brake cylinder until it failed and caused an accident.it is also interesting to note that the replacement "part number" of the master brake cylinder has changed from when the car was new in november of 2014. A photo of the service record showing the brake cylinder is attached.
The contact owns a 2014 buick encore. The contact stated that the brake system failed. The brakes emitted a squeaking noise while reversing and driving. The vehicle was taken to the dealer several times for the failure. The dealer was unable to correct the failure. The manufacturer was notified. The vin was not available. The approximate failure mileage was 200.
The vehicle was purchased new in november 2013.the vehicle has been serviced at a local dealership 6 times since the beginning of march for problems with the brakes.at slow speeds (between 1 and 25 mph) when the brake pedal is depressed or released a whistling, whirring, and grinding sound generates from the front of the vehicle.(the noise started 4 months after the purchase of the car.) the noise is so loud that is can be heard over a radio set at sound level 18 and disrupts conversation in the vehicle because of the ear piercing noise that is produced. A brake hose, the brake vacuum pump, and front pads and rotors were all replaced.the grinding sound has stopped but the whistling and whirring sound continues and now gets louder the more the brakes are used and the more time that is spent in city or stop and go traffic.today, while stopped on an incline in traffic, the whistling and whirring sound started and the brake pedal started to move lower to the floor.as the whistling noise continued and became louder, the brake pedal became softer and moved closer to the floor and the car started to roll.reapplication of the brake pedal resulted in the same response of the loud whistling noise and the car rolling forward.if the traffic light didn't change the car would have rolled into the vehicle in front of it.
Took car to dealer ship 5 times for squeeking wheels when applying brake, complained about braking not feeling correct/locking up and they only switched the tires around so i wouldn't hear it on my side,,,really!! its still there now on the other side..i give up. I die i blame them.
Mostly in mornings, brakes make a grinding noise and slow down the car.happens most cooler days
Battery west even a year old and it went out. Dead. Coolant was leaking. But wasn't leaking at first. I believe they damaged it. When we took it for check up the same warranty was going out and they said we will make sure everything is working. They just half fix every thing and got the money. This is a lemon.coolantleak and conditioning still don't work.what do you do.just
When start up, ac automatically starts and compressor sounds like loud dragging noise and no cold air comes out!!this has happened 3 times since purchased on 1/18/2018.
Service engine light (po420 code) came on and vehicle begin to vibrate at start up especially.temp gauge showed overheating with no signs of overheating. Thermostat housing replaced.service engine light came on again after repair.mechanic shop replaced converter that was faulty (po420 code) a week later.service engine light came on (po 420 code) (171 code) mechanic shop replaced catalytic converter, r&r front. , left shop that day engine light came on again.replace catalytic sensor, next day service engine light came on again.replace oxygen regulator part and valve coil, (same codes everytime), the service engine light came on again 2 days later.i have spent over $1300.00 and still have the engine service light on.i have been driving vehicle during this time.i have invoices for the repairs.
Battery goes goes dead if car is not driven every day
I was driving on a 70mph highway. Went to pass slower vehicle. The car did not react to the accelerator. In fact it slowed down with the engine trying to rev up. Luckily, there were no other vehicles trying to pass at the same time because i had to drop back. Car is currently at a buick dealership for engine propulsion repair. Do not have complete estimate for repair yet. Was told could be approx $2300. One year earlier, at 50000 miles had similar acceleration problems because of catalyst converter. The catalyst converter was replaced under warranty.
The lower portionof the windshieldfogs on the center and passenger side at the start of the engine then becomes a full windshield fog when i turn on the defog and fan _ completelyobstructing vision. This has happened when the caris stationary or being drivn. Currently, it is at the dealershipfor the 2nd time requesting repairs. The event is recurring.
Took car to dealer ship 5 times for squeeking wheels when applying brake, complained about braking not feeling correct/locking up and they only switched the tires around so i wouldn't hear it on my side,,,really!! its still there now on the other side..i give up. I die i blame them.
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