We found the following complaints for BMW 550I (2011)
Read complaints for BMW 550I (2011)
I was rear ended on the left side exiting the freeway when my car spunto the right into a guardrail head on and continued into a 360 degree motion. The roads were clear and normal weather conditions. After my vehicle stopped spinning my vehicle had a message stating restraint system failure and the airbags never deployed. The impact of hitting the guard rail with tremendous force should've deployed my airbags. My bumper, whole front grill, and headlights were shattered all over the highway. My whole back left side is dented in and my wheel is tilted. I would love to post pictures if possible and you will wonder how could the airbags not deploy. I would like to hear from bmw.
Takata recall
Comes up days driver restraint malfuntion
Since january 2014 the fuel injectors failed and replaced two times and the vehicle is currently at the position of crtiz bmw dealership in savannah, ga since february 12/2015 to replace the fuel injectors for the third time and also to repair the seat belt malfunction on the front passenger side that were failed to work since february of 2014. On february of 2014 i have reached out to critz bmw service department and also contacted bmw of north america in june of 2014 to customer care individuals many times from over six months about the seat belt malfunction safety issue since then to have this issue fixed but i was told that bmw couldn??t duplicate or repair the seat belt.three passengers including my wife were at risk and saw the light for seat belt malfunction warning light turned on in this vehicle while setting on the front passenger seat and i also have photos dated since february 2014.the warning indicated that the air bag won??t deploy in case of any accident and i had to stop the vehicle while driving on the highway for the passenger??s safety and i also contacted bmw emergency assistance and i was told to take the vehicle to the dealership for inspections. The critz bmw mentioned that the service department and bmw of north america are aware of the issue with the seat belt and that they are in contact to replace the seat mat on the passenger side and that there is an issue with the sensor.i was offered by bmw of north america to trade this vehicle and i told bmw that i will not trade this vehicle until its fixed since i don't want to put someones life in danger due to the seat belt issue that bmw couldn't fix and i told them that they can simply repurchase, replace or repair this vehicle. On march 12/2015the bmw of north america couldn't duplicate or repair the seat belt malfunction on the passenger side seatbelt.
Since jan 2014 the fuel injectors failed and replaced 2 times and the veh is currently at the position of crtiz bmw dealership in ga since feb 12/2015 to replace the fuel injectors for the 3rd time and also to repair the seat belt malf on the front passenger side that were failed to work since feb of 2014. On feb of 2014 i have reached out to critz bmw service department and explained the issue to [xxx] and also contacted bmw in june of 2014 to cust care individuals and [xxx], [xxx]the customer relation mgr many times from over 6 months about the seat belt malf safety issue since then to have this issue fixed but i was told that bmw couldn't duplicate or repair the seat belt. 3 passengers including my wife were at risk and saw the light for seat belt malf warning light turned on in this veh while setting on the front passenger seat and i also have photos dated since feb 2014. The warning indicated that the air bag won't deploy in case of any accident and i had to stop the veh while driving on the highway for the passenger's safety and i also contacted bmw emergency assistance and i was told to take the vehicle to the dealership for inspections. [xxx] at critz bmw mentioned that the service dept and bmw are aware of the issue with the seat belt and that they are in contact to replace the seat mat on the passenger side and that there is an issue with the sensor. I was offered by bmw to trade this vehicle and i told [xxx] that i will not trade this vehicle until its fixed since i don't want to put someone's life in danger due to the seat belt issue that bmw couldn't fix and i told them that they can simply repurchase, replace or repair this vehicle. On march 12/2015 [xxx] told me over the phone that the bmw couldn't duplicate or repair the seat belt malfunction on the passenger side seat. I told [xxx] over the phone that i will not risk the life of my wife or any other person driving this vehicle. Bmw simply told me that they couldn't do anything else about it and that they will be closing my case. I was told by bmw
Since jan 2014 the fuel injectors failed and replaced 2 times and the veh is currently at the position of crtiz bmw dealership in ga since feb 12/2015 to replace the fuel injectors for the 3rd time and also to repair the seat belt malf on the front passenger side that were failed to work since feb of 2014. On feb of 2014 i have reached out to critz bmw service department and explained the issue to [xxx] and also contacted bmw in june of 2014 to cust care individuals and [xxx], [xxx]the customer relation mgr many times from over 6 months about the seat belt malf safety issue since then to have this issue fixed but i was told that bmw couldn't duplicate or repair the seat belt. 3 passengers including my wife were at risk and saw the light for seat belt malf warning light turned on in this veh while setting on the front passenger seat and i also have photos dated since feb 2014. The warning indicated that the air bag won't deploy in case of any accident and i had to stop the veh while driving on the highway for the passenger's safety and i also contacted bmw emergency assistance and i was told to take the vehicle to the dealership for inspections. [xxx] at critz bmw mentioned that the service dept and bmw are aware of the issue with the seat belt and that they are in contact to replace the seat mat on the passenger side and that there is an issue with the sensor. I was offered by bmw to trade this vehicle and i told [xxx] that i will not trade this vehicle until its fixed since i don't want to put someone's life in danger due to the seat belt issue that bmw couldn't fix and i told them that they can simply repurchase, replace or repair this vehicle. On march 12/2015 [xxx] told me over the phone that the bmw couldn't duplicate or repair the seat belt malfunction on the passenger side seat. I told [xxx] over the phone that i will not risk the life of my wife or any other person driving this vehicle. Bmw simply told me that they couldn't do anything else about it and that they will be closing my case. I was told by bmw
I am currently having problems with my vehicle and the local authorized dealer/service center, i believe they have been negligent with their actions to multiple problems that have occurred, including the repair and inspection pertaining to a recall of the n63 engine vehicles. The vehicle has had multiple issues in the past, including several "drivetrain malfunctions" for which i believe have the dates and service records they relate fuel injectors, battery, pumps, ect.. Since january2015 i have contacted the service center, autogermana bmw of puerto rico,to request an inspection and repair of the vehicle due to recurrent issues and concerns, the representative initially told me that the dealer had received no information about the "recall" or service bulletin "b001314". In march the vehicle was serviced again and the "recall" was included in the service order but they alleged that they did't have the parts available and that they would contact me as soon as they became available. The representative even recommended against extending the vehicle warranty for repairs until the vehicle was repaired and/or inspected as it related to the recall.the vehicle is now past the 50k mile warranty and the issues have not been resolved, and again it is at their service center because of a new "drivetrain malfunction". The service representative called me and told me that they would again inspect the vehicle to determine if the malfunction had any relation to the previous issues and /or the recall, if it has no relation they would have to be repaired without the warranty coverage. I believe this to be systematic negligence or quite possibly intentional irresponsibility. At this point legal action is the next logical step. I appeal to the nhtsa for responsible assistance with these service issues and a resolution of the problems.
I was driving on a residential street and shifted into 3rd gear.the car began to buck violently.i pushed in the clutch to stop the bucking.i was approaching an intersection.i attempted to accelerate and the gas pedal was non-responsive.the vehicle then indicated that it had a drivetrain malfunction. I was able to pull over, turn the car off and back on and drive 0.5 miles to my destination.while parked, the parking brake also malfunctioned and i was unable to turn it off.the car was towed to the dealership.there is a significant design deficiency with this vehicle.the problem with my car had to do with a broken plastic part on the water channel that leads around the trunk.the plastic cover is supposed to snap into a grommet that is in a hole, thus sealing the hole from water.in my situation, the grommet was missing. Given the design of the plastic part, there is no way to know that there is an issue without removing the plastic part.the hole that the plastic piece snaps into leads directly into the trunk. In the bottom of the trunk are sensitive electronic modules that control the fuel management system and the parking brake.there is no drain in the trunk that would allow water to leave the vehicle. My vehicle was parked in a parking lot during a rain storm.as a result of the design, i got water in the trunk, which ruined these two modules, resulting in the vehicle becoming disabled while driving.i believe that this is a significant safety issue for the following reasons: i) as a consumer, i had no idea that the electronics that enable the vehicle to manage fuel were located in the trunk; ii) the design of the water channel around the trunk seems inadequate given that any failure of the plastic shield / grommet combination would lead to water in the trunk and expose these critical components.
My 2011 bmw 550i has thrice had this weird response in the past 6 months. After driving for 30m-1h suddenly got multiple different warning lights before i lost control of steering (stiff like a dead body) and brakes following which the car stalled. It was towed to the dealership who said this was a bad battery which did not make sense but the car was running thereafter so i took it home. The second time the dealership was closed - i was able to start the car a few minutes later and took the risk of driving home. The dealership said since the car was running they could not run any diagnosis. Thereafter the car ran fine for 3 weeks and then it happened again. This time i could restart it but the car would only move a few feet before stalling. After towing it to the dealer they tell me that the battery and alternator both are bad. I can understand that but there should never be a total loss of control on steering and brakes. That to me is a safety issue and bmw needs to fix it but the dealership does not seem to know what to do. They just want to fix the battery and alternator and call it "problem resolved" without digging further. I have not seen any recalls either. I am now afraid to drive the car because it could get me killed.
On july 19, 2019, i drove my car 2.5 miles from my office and parked the car at my residence. The car was parked overnight and next day the car failed to start. When the hood was open the engine was on fire overnight while the car was parked, lucky the fire was self contained and did not spread to nearby homes. I contacted mr. Mike discepolo with bmw north america and after 30 days of investigation he told me that the fire was because i failed to maintain my car, i searched the net and his answer was consistent with answers to other bmw cars that start fire while parked. Abc nightline and other tv stations investigated parked bmw cars fire and bmw deny the problem. See attached https://www.youtube.com/watch?v=us56c7yqayyhttps://www.10news.com/news/team-10/san-diego-bmw-owners-say-their-used-bmws-suddenly-caught-firehttps://abc7chicago.com/automotive/bmw-car-fires-more-fires-reported-in-parked-cars-while-engines-off/5121834/
During driving on the street, i started to smell like toxic burning like rubber and/or antifreeze burning and when i stop at home i could see little steam coming from the hood area and also oil leak at the bottom of the engine-transmission region. I stopped driving the car now.
This car has been in the shop many times since i purchased it in 2014. First, it was unknown issues that resulted in the injectors, spark plugs, and battery being replaced. That did not fix the problem and it went back to them several more times before they eventually brought an engineer in that determined that it was a stretched timing chain. This resulted in a new timing chain and all parts associated at 60,000 miles. Since then we have had recall work a couple of times. We have had to have turbo coolant lines replaced and we had to have a new water pump put in at 80,000 miles because ours apparently fell apart. The car needs a quart of oil every 500-700 miles (this has been an issue since the beginning but it has progressively gotten worse) and the newest problem is that it threw a drivetrain malfunction error driving up a hill. This error is related to a complete lack of compression in cylinder 3. The car has 125,000 miles. This car should have been bought back as a lemon but bmw always has some excuse.
Our car's electrical panel lit up before the car stalled on two separate occasions. The first time, bmw replace the battery.the second time, bmw replaced the alternator.12 days after being serviced by bmw, our house burned down due to a fire originating on the front left side of the bmw.that afternoon, my husband had come home from work, parked the car in the garage, and turned it off.the fire started within 30minutes of being shut off and parked.we received a letter in the mail informing us our bmw was under recall for a malfunctioning fuel pump injector.
This vehicle has had multiple recalls.the latest one was campaign no. 18v-248.bmw has yet to do anything for my vehicle, even after it burnt itself to the ground and a portion of my home.they did not add any explanation or attempt to investigate this situation.it is still undefined how this vehicle lit itself on fire as it was parked and turned off sitting in my garage, after just being driven 5-10 minutes before the fire started.
Have to add oil every 500 miles, and i did notice there's a recall on the car but bmw does not want to call it a recall.i think it may effect car 5 years from now, timing chain is not always good news. I think bmw should offer extended warranty.
I have prepared a pdf document that i would like to submit as well. I can supply it at any time.here is the short version.10/17/13: i have the family come with me for a ride and then the vehicle begins to malfunctions and the check engine light comes back on. The vehicle is struggling to even drive at this point and i am on the freeway trying to make it to an exit. The hesitation becomes worse and worse i start to fear that i may become stranded on a busy roadway. I make it off the exit and home.10/18/13: (d/o vehicle mileage: 29,375) i take the vehicle to concord bmw for inspection; [xxx] is the service consultant at bmw of concord.10/19/13: (p/u vehicle mileage: 29,379) [xxx] telephones me to inform me that it was a quick fix and the vehicle was ready to be picked up. I come to sign for the vehicle and release the rental.not even 10 minutes after i am in possession of the vehicle it malfunctions identically again. I call back to tell them i am dropping it off, once again. Returned the vehicle with (d/o 29,392 miles)10/20/13: continued...10/21/13: continued...10/22/13: continued...10/23/13: continued...10/24/13: continued....10/25/13: continued...10/26/13: continued...10/27/13: continued...10/28/13: continued...10/29/13: continued...10/30/13: continued...10/31/13: continued...information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Since jan 2014 the fuel injectors failed and replaced 2 times and the veh is currently at the position of crtiz bmw dealership in ga since feb 12/2015 to replace the fuel injectors for the 3rd time and also to repair the seat belt malf on the front passenger side that were failed to work since feb of 2014. On feb of 2014 i have reached out to critz bmw service department and explained the issue to [xxx] and also contacted bmw in june of 2014 to cust care individuals and [xxx], [xxx]the customer relation mgr many times from over 6 months about the seat belt malf safety issue since then to have this issue fixed but i was told that bmw couldn't duplicate or repair the seat belt. 3 passengers including my wife were at risk and saw the light for seat belt malf warning light turned on in this veh while setting on the front passenger seat and i also have photos dated since feb 2014. The warning indicated that the air bag won't deploy in case of any accident and i had to stop the veh while driving on the highway for the passenger's safety and i also contacted bmw emergency assistance and i was told to take the vehicle to the dealership for inspections. [xxx] at critz bmw mentioned that the service dept and bmw are aware of the issue with the seat belt and that they are in contact to replace the seat mat on the passenger side and that there is an issue with the sensor. I was offered by bmw to trade this vehicle and i told [xxx] that i will not trade this vehicle until its fixed since i don't want to put someone's life in danger due to the seat belt issue that bmw couldn't fix and i told them that they can simply repurchase, replace or repair this vehicle. On march 12/2015 [xxx] told me over the phone that the bmw couldn't duplicate or repair the seat belt malfunction on the passenger side seat. I told [xxx] over the phone that i will not risk the life of my wife or any other person driving this vehicle. Bmw simply told me that they couldn't do anything else about it and that they will be closing my case. I was told by bmw
Door opening defect. The driver side door would lock and not open from inside and outside posing a serious safety hazard as one cannot get out of vehicle in emergency. This is noted when vehicle is in stationary or parked position.
The contact owns a 2011 bmw 550i. While driving 35 mph, the drive train malfunction warning message illuminated. The contact also stated that when depressing the accelerator pedal, the vehicle shook violently, the check engine warning light illuminated, and the vehicle stalled along with the drive train warning light. The vehicle was towed to the dealer but was not diagnosed or repaired.the failure recurred several times. The manufacturer was notified of the failure. The approximate failure mileage was 49,500.
My 2011 bmw 550igt driven for 43200 miles was parked in my driveway with ignition turned off (for at least 45 minutes). Noticed smoke coming out from the trunk, where the battery is located.
I bought the car on may 6, 2015 with about 53k miles on it.drove it for only about 45 days and while driving the car the drivetrain malfunction and other lights came on and the car lost power and stopped immediately.at first, i thought it was the battery and had the car jumped but that didn't work.the care engine was totally dead, no sound no anything other than the engine light that popped on before it stopped.i had purchased an extended warranty from gwc at the purchase of the car so informed them.i had the car towed to a place (lmc auto in norcross georgia) that gwc was willing to pay for repairs. Lmc said the engine was locked and needed to be replaced.gwc refused to replace the engine because of the expense and instead had lmc auto repair the engine.needless to say, lmc is still repairing the engine almost 5months later.i had called governor's office of consumer protection, [xxx], etc.. Trying to get help with getting the car fixed.when i talked to bmw of north america they said they warranty is up at 50k miles so they cannot commit to doanything.i am at my wits end and the car still does not seem to be any closer to getting fixed.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Vehicle stationary for over 3 hours, parked in a parking lot (work location) and burst into flames under the engine compartment. 8-22-18; 12:30 pm. Beaverton, oregon fire department responded and put fire out. See fire department report
The contact owns a 2011 bmw 550i. The contact stated that while driving approximately 40 mph, the vehicle stalled without warning. The vehicle would not shift back into park. The vehicle was towed to the dealer and was diagnosed that the wiring that connected to the fuse box and battery was not properly attached to the trunk floor panel, which caused the fuse box and battery tomelt. The carpet in the trunk was scorched and needed to be replaced. The contact stated that the failure mirrored nhtsa campaign number: 12v126000 (electrical system). The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 67,000.
Both of my lock actuators driver and passenger failed at the same time. This is a safety concern. Also this is a common issue when bmw!
It's a used car and i'm trying to see what's wrong with it
I was rear ended on the left side exiting the freeway when my car spunto the right into a guardrail head on and continued into a 360 degree motion. The roads were clear and normal weather conditions. After my vehicle stopped spinning my vehicle had a message stating restraint system failure and the airbags never deployed. The impact of hitting the guard rail with tremendous force should've deployed my airbags. My bumper, whole front grill, and headlights were shattered all over the highway. My whole back left side is dented in and my wheel is tilted. I would love to post pictures if possible and you will wonder how could the airbags not deploy. I would like to hear from bmw.
Our car's electrical panel lit up before the car stalled on two separate occasions. The first time, bmw replace the battery.the second time, bmw replaced the alternator.12 days after being serviced by bmw, our house burned down due to a fire originating on the front left side of the bmw.that afternoon, my husband had come home from work, parked the car in the garage, and turned it off.the fire started within 30minutes of being shut off and parked.we received a letter in the mail informing us our bmw was under recall for a malfunctioning fuel pump injector.
The contact owns a 2011 bmw 550i. The contact stated that the vehicle experienced excessive oil consumption. The contact stated that the engine oil warning indicator illuminated every two weeks. The vehicle was taken to a dealer where it was repaired. The technician diagnosis was not provided. After the vehicle was repaired, the failure still recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
During driving on the street, i started to smell like toxic burning like rubber and/or antifreeze burning and when i stop at home i could see little steam coming from the hood area and also oil leak at the bottom of the engine-transmission region. I stopped driving the car now.
Engine information center says to add oil, in between oil changes, numerous times. Car shut down on road and was taken to a dealer. Dealer says the engine has seized.since the vehicle is just over the warranty by miles, pax 500 miles, i was told that i would be responsible for the repairs. The car only has just over 50k miles. It was purchased with 40k miles on it but was purchased from a dealer not bmw. Is there anything that can be done?
The contact owns a 2011 bmw 550i. The contact stated that the vehicle experienced a sudden loss of power and stalled without warning. The vehicle was towed to a dealer (global imports bmw, 500 interstate n pkwy, atlanta, ga 30339, (800) 294-1853) where it was diagnosed that the timing chain was faulty and needed to be replaced. The manufacturer was notified. The vehicle was not repaired. The dealer and the manufacturer indicated that there was no recall to provide a solution. The approximate failure mileage was 60,000.
Engine overheating,burning a lot of oil,also having issues with the spark plug and coils,having misfires for the engine compartment heat expanding gaskets allowing oil to reach spark plugs loosing powertrain while driving causing car to slow down,this is the fourth time in the last 2 years that we have this issue,also having issues with water coming into the right side back seat unable to pinpoint the place where water is coming in from.
I am having oil come from my oil pan which i later found out that it could possibly be coming from my oil pan gasket which some people have told me there were recalls on this particular problem
The car just don't go the speed is supposed to i can't go in highway because the car don't go that fast and that is not safe for me and my family i spent a lot of money trying to fix it but the problem always come back
This car have been n great maintenance always, and suddenly started to throw white smoke as crazy... (75k miles only) i did my search and turns out that is a big problem that many bmw v8 engine that they have .... Big headache to see this kind of luxury car smoking like that
Add oil light came on approximately every4000-5000 miles starting at 5000 miles. Oil leaked onto garage floor. Bmw dealership repeatedly claimed there was nothing wrong. Around 25,000 they told me that the manufacturer had issued a data sheet saying they were changing the maximum oil fill capacity. The dealer reset the oil sensor and added more oil. At approximately 30,000 miles the turbos failed and were replaced by the dealership under warranty. At 32,000 miles the vacuum pump failed and was replaced by the dealership under warranty. When the vacuum pump failed, the car had a horrendous burning oil smell and the brakes were very spongy. The dealership advised not to drive the car and it had to be towed.these failures and repairs could have been avoided if bmw had taken my complaints seriously about the oil problem and, in my opinion, engine defects at 5,000 miles when i first complained. Bmw refuses to issue an extended warranty on the engine despite the fact that it has had two serious problems that started at 5000 miles.
The 2011 bmw 550i had just recently been parked and turned off.after no more than 10 minutes after it was parked, it burst into flames coming from the engine compartment on the passenger side. Then very quickly spread throughout the entire car.the car was parked in an attached garage thus not only completely burning the car to the ground but also partially burning the home down as well. Resulting in over $250,000 in damage. This vehicle had one of the n63 engines in it which bmw had three volunteer recalls to "correct" the fuel injector issue.5 months prior to the fire, a certified bmw dealership executed the third attempt at this recall.this bmw was also under a full coverage maintenance warranty, thus it had only been to certified bmw service centers.during the last recall under campaign 0013480200 sib 11 16 14 in conjunction with sib 11 06 14 and 61 30 14, the oil life mileage was reduced from 15,000 miles to 10,000 miles with the bmw service center explaining that was part of the campaign bmw na requested to service the vehicles more frequently.when i asked the bmw representative about this specifically at the fire investigation he said it was due to "epa requirements". Had nothing to do with the known engine issues that bmw has been attempting to address since 2013.
The contact owns a 2011 bmw 550i. The contact stated that the vehicle was taken to an independent mechanic to be serviced. The contact was informed that the auxiliary water pump was defective and needed to be replaced. The contact was informed that there was a recall for similar vehicles however, the vin showed no open recalls. Fields bmw lakeland (4285 lakeland park dr, lakeland, fl 33809) was contacted and confirmed that the vehicle was not subjected to a recall. The manufacturer was notified of the failure and referred the contact to the nhtsa.gov website. The contact linked the failure to nhtsa campaign number: 18v248000 (engine and engine cooling) however, the vin was not included. The vehicle was not repaired. The failure mileage was 140,000.
Car performance greatly decreased, then failed turbo, fuel smell, and drive train malfunction warning intermittentently on and off,either in park or in motion. Took vehicle to dealership. Bmw northwest is currently denying any recalls are in place and.
Vehicle stationary for over 3 hours, parked in a parking lot (work location) and burst into flames under the engine compartment. 8-22-18; 12:30 pm. Beaverton, oregon fire department responded and put fire out. See fire department report
I bought the car on may 6, 2015 with about 53k miles on it.drove it for only about 45 days and while driving the car the drivetrain malfunction and other lights came on and the car lost power and stopped immediately.at first, i thought it was the battery and had the car jumped but that didn't work.the care engine was totally dead, no sound no anything other than the engine light that popped on before it stopped.i had purchased an extended warranty from gwc at the purchase of the car so informed them.i had the car towed to a place (lmc auto in norcross georgia) that gwc was willing to pay for repairs. Lmc said the engine was locked and needed to be replaced.gwc refused to replace the engine because of the expense and instead had lmc auto repair the engine.needless to say, lmc is still repairing the engine almost 5months later.i had called governor's office of consumer protection, [xxx], etc.. Trying to get help with getting the car fixed.when i talked to bmw of north america they said they warranty is up at 50k miles so they cannot commit to doanything.i am at my wits end and the car still does not seem to be any closer to getting fixed.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Drivetrain malfunction car lost power (no acceleration) on the highway shock violently, happened 3 times in less then a year car does have 70k miles but this shouldn't happen.
The contact owns a 2011 bmw 550i. The contact received notification of nhtsa campaign number: 18v248000 (engine and engine cooling) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (bmw of annapolis, 31 old mill bottom rd, annapolis, md 21409, (410) 349-9312) was unable to verify when the remedy and parts would be supplied from the manufacturer. The manufacturer was contacted. The contact was not experiencing a failure. Vin tool confirms parts not available.
I am currently having problems with my vehicle and the local authorized dealer/service center, i believe they have been negligent with their actions to multiple problems that have occurred, including the repair and inspection pertaining to a recall of the n63 engine vehicles. The vehicle has had multiple issues in the past, including several "drivetrain malfunctions" for which i believe have the dates and service records they relate fuel injectors, battery, pumps, ect.. Since january2015 i have contacted the service center, autogermana bmw of puerto rico,to request an inspection and repair of the vehicle due to recurrent issues and concerns, the representative initially told me that the dealer had received no information about the "recall" or service bulletin "b001314". In march the vehicle was serviced again and the "recall" was included in the service order but they alleged that they did't have the parts available and that they would contact me as soon as they became available. The representative even recommended against extending the vehicle warranty for repairs until the vehicle was repaired and/or inspected as it related to the recall.the vehicle is now past the 50k mile warranty and the issues have not been resolved, and again it is at their service center because of a new "drivetrain malfunction". The service representative called me and told me that they would again inspect the vehicle to determine if the malfunction had any relation to the previous issues and /or the recall, if it has no relation they would have to be repaired without the warranty coverage. I believe this to be systematic negligence or quite possibly intentional irresponsibility. At this point legal action is the next logical step. I appeal to the nhtsa for responsible assistance with these service issues and a resolution of the problems.
I own my bmw 550i gran turismo sedan 2011 f10(n63). There is a recall on my exact model. Nhtsa number: 18v248000/ engine and engine cooling. I am having the same exact issues that the recall shows. I have proof of documents showing my water pump failing, getting service water pump and alternator repair. August 24, 2019 shows small evaporations leak, cylinder misfires and has bad head gasket. Water pump failure caused my engine to over heat and bad head gaskets.i also had similar problem as other customers with the turbo coolant hoses, my hoses cracked like glass, ejecting coolant all over the engine and alternator, which caused smoke really bad almost leading to an car crash because i couldn't see on the highway, when i pulled over on the side of the road the alternator was burning up. I have contacted manufacturer bmw of north america and my vin number is not on the recall list and i have the same exact engine that is recalled(n63/f10) i am needing my car added to the recall list, this mistake nearly cost me and my family life. April 12th, the car was in motion, in kansas city,mo on the highway 435, big clouds of white smoke, engine loss power, causing a car to almost crash into the rear of the car. I am now located in kansas city, mo. I can be contacted by email: [xxx] or cell: [xxx]redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc
On july 19, 2019, i drove my car 2.5 miles from my office and parked the car at my residence. The car was parked overnight and next day the car failed to start. When the hood was open the engine was on fire overnight while the car was parked, lucky the fire was self contained and did not spread to nearby homes. I contacted mr. Mike discepolo with bmw north america and after 30 days of investigation he told me that the fire was because i failed to maintain my car, i searched the net and his answer was consistent with answers to other bmw cars that start fire while parked. Abc nightline and other tv stations investigated parked bmw cars fire and bmw deny the problem. See attached https://www.youtube.com/watch?v=us56c7yqayyhttps://www.10news.com/news/team-10/san-diego-bmw-owners-say-their-used-bmws-suddenly-caught-firehttps://abc7chicago.com/automotive/bmw-car-fires-more-fires-reported-in-parked-cars-while-engines-off/5121834/
This vehicle has had multiple recalls.the latest one was campaign no. 18v-248.bmw has yet to do anything for my vehicle, even after it burnt itself to the ground and a portion of my home.they did not add any explanation or attempt to investigate this situation.it is still undefined how this vehicle lit itself on fire as it was parked and turned off sitting in my garage, after just being driven 5-10 minutes before the fire started.
The engine stop working for no apparent reason, oil okmaintenance ok, dealer said engine was no good and need to be replaced. No explanation given!!
I was driving my car and all of a sudden the entire car started shaking. I get multiple engine malfunction lights and then get a "reduced power" alert on my dashboard. The car goes into "limp-mode", which means it's incapable of going past 40-45 mph and going anything above 25 results in violent shaking of the car. Also at red lights, the entire car vibrates.the fault was determined to be the fuel injectors in the engine, however i already knew that by simply looking up the symptoms. Thousands of bmw 5-series made between 2011-2012 have this issue, yet bmw is not recalling them, but rather fixing them on a one-by-one basis. If someone is out of warranty, like me, they are then charging nearly $6,000 for a fault that affects over 50% of 2011 bmw 550i's made! bmw forums everywhere talk about this problem and as cars made in 2011 start running out of their warranty in late 2014, early 2015, more and more of them will start showing symptoms and consumers will be forced to shell out thousands of dollars for a fix bmw should have addressed in a mandatory recall.
Have to add oil every 500 miles, and i did notice there's a recall on the car but bmw does not want to call it a recall.i think it may effect car 5 years from now, timing chain is not always good news. I think bmw should offer extended warranty.
I have prepared a pdf document that i would like to submit as well. I can supply it at any time.here is the short version.10/17/13: i have the family come with me for a ride and then the vehicle begins to malfunctions and the check engine light comes back on. The vehicle is struggling to even drive at this point and i am on the freeway trying to make it to an exit. The hesitation becomes worse and worse i start to fear that i may become stranded on a busy roadway. I make it off the exit and home.10/18/13: (d/o vehicle mileage: 29,375) i take the vehicle to concord bmw for inspection; [xxx] is the service consultant at bmw of concord.10/19/13: (p/u vehicle mileage: 29,379) [xxx] telephones me to inform me that it was a quick fix and the vehicle was ready to be picked up. I come to sign for the vehicle and release the rental.not even 10 minutes after i am in possession of the vehicle it malfunctions identically again. I call back to tell them i am dropping it off, once again. Returned the vehicle with (d/o 29,392 miles)10/20/13: continued...10/21/13: continued...10/22/13: continued...10/23/13: continued...10/24/13: continued....10/25/13: continued...10/26/13: continued...10/27/13: continued...10/28/13: continued...10/29/13: continued...10/30/13: continued...10/31/13: continued...information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Bmw n63 customer care package: a recall b001314 that bmw refuses to call a recall. Imhaving problum with the car burning oil every 200 miles had fuel injectors replace twice. Car stills runs bad. My car only has 84k on it and i have had so many problums out of it oil chance has always been on time.
The contact owns a 2011 bmw 550i. The contact stated that the oil and drive train warning indicators illuminated. The vehicle was taken to valley auto world bmw (3822 sycamore dairy rd, fayetteville, nc 28303, 910-864-0000) where it was diagnosed that a new ignition coil, inlet hose, and return hose were needed. The vehicle was repaired. The manufacturer was not notified of the failure and stated that they would call the contact back. The failure mileage was approximately 80,000.
This vehicle when being used has excessive consumption of oil and oil leaks. This problem cause the engine, engine turbos, valve stems and seals and oil pan seals to go bad prior to normal vehicle engine/part life. There is currently a settled class action lawsuit that replaces the engine at a percentage based on miles on car at time of bad engine test. But i believe this is also a possible safety issue and should be treat more like a recall not a suit. You can view more information regarding this suit at https://bangclasssettlement.com
I own my bmw 550i gran turismo sedan 2011 f10(n63). There is a recall on my exact model. Nhtsa number: 18v248000/ engine and engine cooling. I am having the same exact issues that the recall shows. I have proof of documents showing my water pump failing, getting service water pump and alternator repair. August 24, 2019 shows small evaporations leak, cylinder misfires and has bad head gasket. Water pump failure caused my engine to over heat and bad head gaskets.i also had similar problem as other customers with the turbo coolant hoses, my hoses cracked like glass, ejecting coolant all over the engine and alternator, which caused smoke really bad almost leading to an car crash because i couldn't see on the highway, when i pulled over on the side of the road the alternator was burning up. I have contacted manufacturer bmw of north america and my vin number is not on the recall list and i have the same exact engine that is recalled(n63/f10) i am needing my car added to the recall list, this mistake nearly cost me and my family life. April 12th, the car was in motion, in kansas city,mo on the highway 435, big clouds of white smoke, engine loss power, causing a car to almost crash into the rear of the car.
This car has been in the shop many times since i purchased it in 2014. First, it was unknown issues that resulted in the injectors, spark plugs, and battery being replaced. That did not fix the problem and it went back to them several more times before they eventually brought an engineer in that determined that it was a stretched timing chain. This resulted in a new timing chain and all parts associated at 60,000 miles. Since then we have had recall work a couple of times. We have had to have turbo coolant lines replaced and we had to have a new water pump put in at 80,000 miles because ours apparently fell apart. The car needs a quart of oil every 500-700 miles (this has been an issue since the beginning but it has progressively gotten worse) and the newest problem is that it threw a drivetrain malfunction error driving up a hill. This error is related to a complete lack of compression in cylinder 3. The car has 125,000 miles. This car should have been bought back as a lemon but bmw always has some excuse.
The contact owns a 2011 bmw 550i. When the vehicle was started, the "add coolant" warning indicator illuminated. The contact added coolant, but the indicator illuminated again approximately 30 days later. An unknown dealer was contacted via phone and an appointment was scheduled for diagnostic testing and repairs. The manufacturer was notified of the failures. The approximate failure mileage was 99,247.
The contact owns a 2011 bmw 550i. The contact received notification of nhtsa campaign number: 18v248000 (engine and engine cooling) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (bmw of annapolis, 31 old mill bottom rd, annapolis, md 21409, (410) 349-9312) was unable to verify when the remedy and parts would be supplied from the manufacturer. The manufacturer was contacted. The contact was not experiencing a failure. Vin tool confirms parts not available.
Door opening defect. The driver side door would lock and not open from inside and outside posing a serious safety hazard as one cannot get out of vehicle in emergency. This is noted when vehicle is in stationary or parked position.
Light assembly hasbecame compromised with moisture, casued a total light failure ! repair cost is $4000.00
I was driving on a residential street and shifted into 3rd gear.the car began to buck violently.i pushed in the clutch to stop the bucking.i was approaching an intersection.i attempted to accelerate and the gas pedal was non-responsive.the vehicle then indicated that it had a drivetrain malfunction. I was able to pull over, turn the car off and back on and drive 0.5 miles to my destination.while parked, the parking brake also malfunctioned and i was unable to turn it off.the car was towed to the dealership.there is a significant design deficiency with this vehicle.the problem with my car had to do with a broken plastic part on the water channel that leads around the trunk.the plastic cover is supposed to snap into a grommet that is in a hole, thus sealing the hole from water.in my situation, the grommet was missing. Given the design of the plastic part, there is no way to know that there is an issue without removing the plastic part.the hole that the plastic piece snaps into leads directly into the trunk. In the bottom of the trunk are sensitive electronic modules that control the fuel management system and the parking brake.there is no drain in the trunk that would allow water to leave the vehicle. My vehicle was parked in a parking lot during a rain storm.as a result of the design, i got water in the trunk, which ruined these two modules, resulting in the vehicle becoming disabled while driving.i believe that this is a significant safety issue for the following reasons: i) as a consumer, i had no idea that the electronics that enable the vehicle to manage fuel were located in the trunk; ii) the design of the water channel around the trunk seems inadequate given that any failure of the plastic shield / grommet combination would lead to water in the trunk and expose these critical components.
Since jan 2014 the fuel injectors failed and replaced 2 times and the veh is currently at the position of crtiz bmw dealership in ga since feb 12/2015 to replace the fuel injectors for the 3rd time and also to repair the seat belt malf on the front passenger side that were failed to work since feb of 2014. On feb of 2014 i have reached out to critz bmw service department and explained the issue to [xxx] and also contacted bmw in june of 2014 to cust care individuals and [xxx], [xxx]the customer relation mgr many times from over 6 months about the seat belt malf safety issue since then to have this issue fixed but i was told that bmw couldn't duplicate or repair the seat belt. 3 passengers including my wife were at risk and saw the light for seat belt malf warning light turned on in this veh while setting on the front passenger seat and i also have photos dated since feb 2014. The warning indicated that the air bag won't deploy in case of any accident and i had to stop the veh while driving on the highway for the passenger's safety and i also contacted bmw emergency assistance and i was told to take the vehicle to the dealership for inspections. [xxx] at critz bmw mentioned that the service dept and bmw are aware of the issue with the seat belt and that they are in contact to replace the seat mat on the passenger side and that there is an issue with the sensor. I was offered by bmw to trade this vehicle and i told [xxx] that i will not trade this vehicle until its fixed since i don't want to put someone's life in danger due to the seat belt issue that bmw couldn't fix and i told them that they can simply repurchase, replace or repair this vehicle. On march 12/2015 [xxx] told me over the phone that the bmw couldn't duplicate or repair the seat belt malfunction on the passenger side seat. I told [xxx] over the phone that i will not risk the life of my wife or any other person driving this vehicle. Bmw simply told me that they couldn't do anything else about it and that they will be closing my case. I was told by bmw
I was driving my car and all of a sudden the entire car started shaking. I get multiple engine malfunction lights and then get a "reduced power" alert on my dashboard. The car goes into "limp-mode", which means it's incapable of going past 40-45 mph and going anything above 25 results in violent shaking of the car. Also at red lights, the entire car vibrates.the fault was determined to be the fuel injectors in the engine, however i already knew that by simply looking up the symptoms. Thousands of bmw 5-series made between 2011-2012 have this issue, yet bmw is not recalling them, but rather fixing them on a one-by-one basis. If someone is out of warranty, like me, they are then charging nearly $6,000 for a fault that affects over 50% of 2011 bmw 550i's made! bmw forums everywhere talk about this problem and as cars made in 2011 start running out of their warranty in late 2014, early 2015, more and more of them will start showing symptoms and consumers will be forced to shell out thousands of dollars for a fix bmw should have addressed in a mandatory recall.
I have prepared a pdf document that i would like to submit as well. I can supply it at any time.here is the short version.10/17/13: i have the family come with me for a ride and then the vehicle begins to malfunctions and the check engine light comes back on. The vehicle is struggling to even drive at this point and i am on the freeway trying to make it to an exit. The hesitation becomes worse and worse i start to fear that i may become stranded on a busy roadway. I make it off the exit and home.10/18/13: (d/o vehicle mileage: 29,375) i take the vehicle to concord bmw for inspection; [xxx] is the service consultant at bmw of concord.10/19/13: (p/u vehicle mileage: 29,379) [xxx] telephones me to inform me that it was a quick fix and the vehicle was ready to be picked up. I come to sign for the vehicle and release the rental.not even 10 minutes after i am in possession of the vehicle it malfunctions identically again. I call back to tell them i am dropping it off, once again. Returned the vehicle with (d/o 29,392 miles)10/20/13: continued...10/21/13: continued...10/22/13: continued...10/23/13: continued...10/24/13: continued....10/25/13: continued...10/26/13: continued...10/27/13: continued...10/28/13: continued...10/29/13: continued...10/30/13: continued...10/31/13: continued...information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Regarding: n63 fuel pump failure on 2011 bmw 550i gtvin # [xxx]dear nhtsarecently i had a serious issue relating to the fuel delivery system on my 2011 bmw 550i gt. I was accelerating on a busy freeway ramp with my two young sons aboard, and my car went into limp mode. This put us in a precarious situation when at the moment i needed brisk acceleration, my car was unable to achieve even 40mph. It almost caused me to have an accident. I had no choice but to get this issue serviced at bmw of san francisco since this is my daily driver. When all was said and done the bill came to a little over $2100 which included about $450 in diagnostics. Now that the dust has had a chance to settle, i'd like some recompense on the following issues. 'the high-pressure fuel pump failure is safety related and should be covered under the same warranty as the low-pressure fuel pump which carries an extended 10-year warranty on these cars and, which also has a tendency to fail at inopportune moments'in closing, this car was always serviced at the dealer, and went through the customer care program a couple of years ago. I feel that bmw should also cover these fuel pumps as part of this program and i'm asking for you to refund the cost of this service. 'please register my complaint, if enough people experience this issue and register each incident, bmw has a customer reimbursement program and i would be able to get my $2086.25 back for this safety related repair.[xxx], montara ,ca information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
This vehicle has had multiple recalls.the latest one was campaign no. 18v-248.bmw has yet to do anything for my vehicle, even after it burnt itself to the ground and a portion of my home.they did not add any explanation or attempt to investigate this situation.it is still undefined how this vehicle lit itself on fire as it was parked and turned off sitting in my garage, after just being driven 5-10 minutes before the fire started.
In-tank fuel pump, is creating a gas odor inside the car.
I received a card in the mail from bmw of north america informing me that there was a recall on the fuel pump of my 2011 bmw 550i. When we called the dealership in amarillo texas, autoplex bmw, we were told by the service manager [xxx] that we are welcome to buy new cars from them but they will no longer honer warranty or recall work for anyone with the last name [xxx] or who is related to or affiliated with [xxx] is there any assistance you can give with this matter?[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
1- seat belt malfunction for passenger side not fixed after many complaints to bmw of north america and the dealership. I can't have a passenger or my wife in my car due to the seat belt safety issues.2- fuel injectors failed and will be replaced for the third time3- the car is vibrating at 40mph. Bmw found irregular tire wear on the front tiresbut i have a full warranty on all tiers with bmw that i purchased, the warranty is based on all the road hazards and the cause of the vibration is road hazards. Bmw is not replacing the tires. 4- engine makes big noise at the start after parked for 8hrs or more. 5- the backup camera is stop working sometimes and the navigation is loading slowly. I brought these issues to critz bmw dealership and also contacted bmwusa customer care but they simply could not fix the issue after many visits to the dealership. I have approximately 45 days of warranty left on this vehicle so bmwua is giving me a run around and each time supporting and backing the dealership until my warranty expires. Bmwusa and the crizte bmw dealership basically did not honor their original manufacture warranty contract to fix the issues that are still exists on this bmw. I took this vehicle to critze bmw dealership for more than five times and each time they kept it for 4 days and now for 21 days and they might keep it for another 14 days to fix the ongoing issue but the results are failing and the issue is unresolved the vehicle went for repairs this year for more than 40 days. Bmw is holding my vehicle until the manufacture warrant expires so they can't have an excuse for not fixing. I have filed a complain with better business bureau but bbb referred me to your office since ga lemon law dose not apply to a used vehicle purchased from bmw even though with original manufacture warranty.
Our car's electrical panel lit up before the car stalled on two separate occasions. The first time, bmw replace the battery.the second time, bmw replaced the alternator.12 days after being serviced by bmw, our house burned down due to a fire originating on the front left side of the bmw.that afternoon, my husband had come home from work, parked the car in the garage, and turned it off.the fire started within 30minutes of being shut off and parked.we received a letter in the mail informing us our bmw was under recall for a malfunctioning fuel pump injector.
The contact owns a 2011 bmw 550i. While driving unknown speeds, a fuel odor was detected in the rear of the vehicle as well as smoke in the front of the vehicle. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump failed. The vehicle was repaired, but the failure recurred. The vehicle was taken to critz bmw savannah (7009 abercorn st, savannah, ga 31406) where it was again diagnosed with a fuel pump failure. The vehicle was repaired again. The manufacturer was notified and informed the contact that the vehicle was not included in nhtsa campaign number: 16v746000 (fuel system, gasoline). The failure mileage was 120,000.
Since january 2014 the fuel injectors failed and replaced two times and the vehicle is currently at the position of crtiz bmw dealership in savannah, ga since february 12/2015 to replace the fuel injectors for the third time and also to repair the seat belt malfunction on the front passenger side that were failed to work since february of 2014. On february of 2014 i have reached out to critz bmw service department and also contacted bmw of north america in june of 2014 to customer care individuals many times from over six months about the seat belt malfunction safety issue since then to have this issue fixed but i was told that bmw couldn??t duplicate or repair the seat belt.three passengers including my wife were at risk and saw the light for seat belt malfunction warning light turned on in this vehicle while setting on the front passenger seat and i also have photos dated since february 2014.the warning indicated that the air bag won??t deploy in case of any accident and i had to stop the vehicle while driving on the highway for the passenger??s safety and i also contacted bmw emergency assistance and i was told to take the vehicle to the dealership for inspections. The critz bmw mentioned that the service department and bmw of north america are aware of the issue with the seat belt and that they are in contact to replace the seat mat on the passenger side and that there is an issue with the sensor.i was offered by bmw of north america to trade this vehicle and i told bmw that i will not trade this vehicle until its fixed since i don't want to put someones life in danger due to the seat belt issue that bmw couldn't fix and i told them that they can simply repurchase, replace or repair this vehicle. On march 12/2015the bmw of north america couldn't duplicate or repair the seat belt malfunction on the passenger side seatbelt.
Bmw n63 customer care package: a recall b001314 that bmw refuses to call a recall. Imhaving problum with the car burning oil every 200 miles had fuel injectors replace twice. Car stills runs bad. My car only has 84k on it and i have had so many problums out of it oil chance has always been on time.
The contact owns a 2011 bmw 550i. The contact received notification of nhtsa campaign number: 16v746000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and did not offer any assistance. The vin was unknown. The contact had not experienced a failure. Vin tool confirms parts not available.
Car performance greatly decreased, then failed turbo, fuel smell, and drive train malfunction warning intermittentently on and off,either in park or in motion. Took vehicle to dealership. Bmw northwest is currently denying any recalls are in place and.
The 2011 bmw 550i had just recently been parked and turned off.after no more than 10 minutes after it was parked, it burst into flames coming from the engine compartment on the passenger side. Then very quickly spread throughout the entire car.the car was parked in an attached garage thus not only completely burning the car to the ground but also partially burning the home down as well. Resulting in over $250,000 in damage. This vehicle had one of the n63 engines in it which bmw had three volunteer recalls to "correct" the fuel injector issue.5 months prior to the fire, a certified bmw dealership executed the third attempt at this recall.this bmw was also under a full coverage maintenance warranty, thus it had only been to certified bmw service centers.during the last recall under campaign 0013480200 sib 11 16 14 in conjunction with sib 11 06 14 and 61 30 14, the oil life mileage was reduced from 15,000 miles to 10,000 miles with the bmw service center explaining that was part of the campaign bmw na requested to service the vehicles more frequently.when i asked the bmw representative about this specifically at the fire investigation he said it was due to "epa requirements". Had nothing to do with the known engine issues that bmw has been attempting to address since 2013.
I own my bmw 550i gran turismo sedan 2011 f10(n63). There is a recall on my exact model. Nhtsa number: 18v248000/ engine and engine cooling. I am having the same exact issues that the recall shows. I have proof of documents showing my water pump failing, getting service water pump and alternator repair. August 24, 2019 shows small evaporations leak, cylinder misfires and has bad head gasket. Water pump failure caused my engine to over heat and bad head gaskets.i also had similar problem as other customers with the turbo coolant hoses, my hoses cracked like glass, ejecting coolant all over the engine and alternator, which caused smoke really bad almost leading to an car crash because i couldn't see on the highway, when i pulled over on the side of the road the alternator was burning up. I have contacted manufacturer bmw of north america and my vin number is not on the recall list and i have the same exact engine that is recalled(n63/f10) i am needing my car added to the recall list, this mistake nearly cost me and my family life. April 12th, the car was in motion, in kansas city,mo on the highway 435, big clouds of white smoke, engine loss power, causing a car to almost crash into the rear of the car. I am now located in kansas city, mo. I can be contacted by email: [xxx] or cell: [xxx]redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc
I am currently having problems with my vehicle and the local authorized dealer/service center, i believe they have been negligent with their actions to multiple problems that have occurred, including the repair and inspection pertaining to a recall of the n63 engine vehicles. The vehicle has had multiple issues in the past, including several "drivetrain malfunctions" for which i believe have the dates and service records they relate fuel injectors, battery, pumps, ect.. Since january2015 i have contacted the service center, autogermana bmw of puerto rico,to request an inspection and repair of the vehicle due to recurrent issues and concerns, the representative initially told me that the dealer had received no information about the "recall" or service bulletin "b001314". In march the vehicle was serviced again and the "recall" was included in the service order but they alleged that they did't have the parts available and that they would contact me as soon as they became available. The representative even recommended against extending the vehicle warranty for repairs until the vehicle was repaired and/or inspected as it related to the recall.the vehicle is now past the 50k mile warranty and the issues have not been resolved, and again it is at their service center because of a new "drivetrain malfunction". The service representative called me and told me that they would again inspect the vehicle to determine if the malfunction had any relation to the previous issues and /or the recall, if it has no relation they would have to be repaired without the warranty coverage. I believe this to be systematic negligence or quite possibly intentional irresponsibility. At this point legal action is the next logical step. I appeal to the nhtsa for responsible assistance with these service issues and a resolution of the problems.
The contact owns a 2011 bmw 550i. While driving approximately 70 mph, the vehicle started shaking and lost all power. The drive train malfunction warning light illuminated. The vehicle restarted, but the failure recurred. The vehicle was taken to a dealer for diagnostic testing. The high pressure sensor, low pressure sensor, and drive train were replaced. The manufacturer was notified of the failure. The failure mileage was 41,900.
Drivetrain malfunction car lost power (no acceleration) on the highway shock violently, happened 3 times in less then a year car does have 70k miles but this shouldn't happen.
Car performance greatly decreased, then failed turbo, fuel smell, and drive train malfunction warning intermittentently on and off,either in park or in motion. Took vehicle to dealership. Bmw northwest is currently denying any recalls are in place and.
The contact owns a 2011 bmw 550i. While driving 35 mph, the drive train malfunction warning message illuminated. The contact also stated that when depressing the accelerator pedal, the vehicle shook violently, the check engine warning light illuminated, and the vehicle stalled along with the drive train warning light. The vehicle was towed to the dealer but was not diagnosed or repaired.the failure recurred several times. The manufacturer was notified of the failure. The approximate failure mileage was 49,500.
Engine overheating,burning a lot of oil,also having issues with the spark plug and coils,having misfires for the engine compartment heat expanding gaskets allowing oil to reach spark plugs loosing powertrain while driving causing car to slow down,this is the fourth time in the last 2 years that we have this issue,also having issues with water coming into the right side back seat unable to pinpoint the place where water is coming in from.
Bmw said they replaced the stem seal or valve seal around 50k miles i got the car around 69k mile and after it hit 90k mile i started to see some smoke i really didnt pay attention until one day i was coiming out of my house then that's when i seen the bluish smoke i called bmw and said if the shop that did the work really replaced the seal cause if they did and for it to smoke again the car has now 143k miles and i can't smog it cause of the smoke it won't pass smog check here in california
I was driving on a residential street and shifted into 3rd gear.the car began to buck violently.i pushed in the clutch to stop the bucking.i was approaching an intersection.i attempted to accelerate and the gas pedal was non-responsive.the vehicle then indicated that it had a drivetrain malfunction. I was able to pull over, turn the car off and back on and drive 0.5 miles to my destination.while parked, the parking brake also malfunctioned and i was unable to turn it off.the car was towed to the dealership.there is a significant design deficiency with this vehicle.the problem with my car had to do with a broken plastic part on the water channel that leads around the trunk.the plastic cover is supposed to snap into a grommet that is in a hole, thus sealing the hole from water.in my situation, the grommet was missing. Given the design of the plastic part, there is no way to know that there is an issue without removing the plastic part.the hole that the plastic piece snaps into leads directly into the trunk. In the bottom of the trunk are sensitive electronic modules that control the fuel management system and the parking brake.there is no drain in the trunk that would allow water to leave the vehicle. My vehicle was parked in a parking lot during a rain storm.as a result of the design, i got water in the trunk, which ruined these two modules, resulting in the vehicle becoming disabled while driving.i believe that this is a significant safety issue for the following reasons: i) as a consumer, i had no idea that the electronics that enable the vehicle to manage fuel were located in the trunk; ii) the design of the water channel around the trunk seems inadequate given that any failure of the plastic shield / grommet combination would lead to water in the trunk and expose these critical components.
I bought the car on may 6, 2015 with about 53k miles on it.drove it for only about 45 days and while driving the car the drivetrain malfunction and other lights came on and the car lost power and stopped immediately.at first, i thought it was the battery and had the car jumped but that didn't work.the care engine was totally dead, no sound no anything other than the engine light that popped on before it stopped.i had purchased an extended warranty from gwc at the purchase of the car so informed them.i had the car towed to a place (lmc auto in norcross georgia) that gwc was willing to pay for repairs. Lmc said the engine was locked and needed to be replaced.gwc refused to replace the engine because of the expense and instead had lmc auto repair the engine.needless to say, lmc is still repairing the engine almost 5months later.i had called governor's office of consumer protection, [xxx], etc.. Trying to get help with getting the car fixed.when i talked to bmw of north america they said they warranty is up at 50k miles so they cannot commit to doanything.i am at my wits end and the car still does not seem to be any closer to getting fixed.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2011 bmw 550i. While driving 70 mph, the accelerator pedal was depressed and the drive train warning indicator illuminated. The vehicle lost momentum. Also, the brake pedal did not stop the vehicle when it was depressed. The contact was able to slow down the vehicle by depressing the brake pedal with both feet. The dealer stated that the vacuum pump failed. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 101,000.
1- seat belt malfunction for passenger side not fixed after many complaints to bmw of north america and the dealership. I can't have a passenger or my wife in my car due to the seat belt safety issues.2- fuel injectors failed and will be replaced for the third time3- the car is vibrating at 40mph. Bmw found irregular tire wear on the front tiresbut i have a full warranty on all tiers with bmw that i purchased, the warranty is based on all the road hazards and the cause of the vibration is road hazards. Bmw is not replacing the tires. 4- engine makes big noise at the start after parked for 8hrs or more. 5- the backup camera is stop working sometimes and the navigation is loading slowly. I brought these issues to critz bmw dealership and also contacted bmwusa customer care but they simply could not fix the issue after many visits to the dealership. I have approximately 45 days of warranty left on this vehicle so bmwua is giving me a run around and each time supporting and backing the dealership until my warranty expires. Bmwusa and the crizte bmw dealership basically did not honor their original manufacture warranty contract to fix the issues that are still exists on this bmw. I took this vehicle to critze bmw dealership for more than five times and each time they kept it for 4 days and now for 21 days and they might keep it for another 14 days to fix the ongoing issue but the results are failing and the issue is unresolved the vehicle went for repairs this year for more than 40 days. Bmw is holding my vehicle until the manufacture warrant expires so they can't have an excuse for not fixing. I have filed a complain with better business bureau but bbb referred me to your office since ga lemon law dose not apply to a used vehicle purchased from bmw even though with original manufacture warranty.
Since january 2014 the fuel injectors failed and replaced two times and the vehicle is currently at the position of crtiz bmw dealership in savannah, ga since february 12/2015 to replace the fuel injectors for the third time and also to repair the seat belt malfunction on the front passenger side that were failed to work since february of 2014. On february of 2014 i have reached out to critz bmw service department and also contacted bmw of north america in june of 2014 to customer care individuals many times from over six months about the seat belt malfunction safety issue since then to have this issue fixed but i was told that bmw couldn??t duplicate or repair the seat belt.three passengers including my wife were at risk and saw the light for seat belt malfunction warning light turned on in this vehicle while setting on the front passenger seat and i also have photos dated since february 2014.the warning indicated that the air bag won??t deploy in case of any accident and i had to stop the vehicle while driving on the highway for the passenger??s safety and i also contacted bmw emergency assistance and i was told to take the vehicle to the dealership for inspections. The critz bmw mentioned that the service department and bmw of north america are aware of the issue with the seat belt and that they are in contact to replace the seat mat on the passenger side and that there is an issue with the sensor.i was offered by bmw of north america to trade this vehicle and i told bmw that i will not trade this vehicle until its fixed since i don't want to put someones life in danger due to the seat belt issue that bmw couldn't fix and i told them that they can simply repurchase, replace or repair this vehicle. On march 12/2015the bmw of north america couldn't duplicate or repair the seat belt malfunction on the passenger side seatbelt.
Since jan 2014 the fuel injectors failed and replaced 2 times and the veh is currently at the position of crtiz bmw dealership in ga since feb 12/2015 to replace the fuel injectors for the 3rd time and also to repair the seat belt malf on the front passenger side that were failed to work since feb of 2014. On feb of 2014 i have reached out to critz bmw service department and explained the issue to [xxx] and also contacted bmw in june of 2014 to cust care individuals and [xxx], [xxx]the customer relation mgr many times from over 6 months about the seat belt malf safety issue since then to have this issue fixed but i was told that bmw couldn't duplicate or repair the seat belt. 3 passengers including my wife were at risk and saw the light for seat belt malf warning light turned on in this veh while setting on the front passenger seat and i also have photos dated since feb 2014. The warning indicated that the air bag won't deploy in case of any accident and i had to stop the veh while driving on the highway for the passenger's safety and i also contacted bmw emergency assistance and i was told to take the vehicle to the dealership for inspections. [xxx] at critz bmw mentioned that the service dept and bmw are aware of the issue with the seat belt and that they are in contact to replace the seat mat on the passenger side and that there is an issue with the sensor. I was offered by bmw to trade this vehicle and i told [xxx] that i will not trade this vehicle until its fixed since i don't want to put someone's life in danger due to the seat belt issue that bmw couldn't fix and i told them that they can simply repurchase, replace or repair this vehicle. On march 12/2015 [xxx] told me over the phone that the bmw couldn't duplicate or repair the seat belt malfunction on the passenger side seat. I told [xxx] over the phone that i will not risk the life of my wife or any other person driving this vehicle. Bmw simply told me that they couldn't do anything else about it and that they will be closing my case. I was told by bmw
This complaint is concerning my 2011 bmw 550i. I have been having problems with my bmw since about 7000 miles on the vehicle. The brakes keep locking, the rotors keep grinding and grooving, nose coming from the brakes while driving and stopping, and the dealer has changed them more than 4 times and the issues continues to happen. They advised me that they cannot fix it and there is nothing else they can do. Please help me with my vehicle issue. It has been parked from more than a year and a half and i feel that it is a safety issue. I feel like my life is in danger if i drive this vehicle.
My 2011 bmw 550i has thrice had this weird response in the past 6 months. After driving for 30m-1h suddenly got multiple different warning lights before i lost control of steering (stiff like a dead body) and brakes following which the car stalled. It was towed to the dealership who said this was a bad battery which did not make sense but the car was running thereafter so i took it home. The second time the dealership was closed - i was able to start the car a few minutes later and took the risk of driving home. The dealership said since the car was running they could not run any diagnosis. Thereafter the car ran fine for 3 weeks and then it happened again. This time i could restart it but the car would only move a few feet before stalling. After towing it to the dealer they tell me that the battery and alternator both are bad. I can understand that but there should never be a total loss of control on steering and brakes. That to me is a safety issue and bmw needs to fix it but the dealership does not seem to know what to do. They just want to fix the battery and alternator and call it "problem resolved" without digging further. I have not seen any recalls either. I am now afraid to drive the car because it could get me killed.
The contact owns a 2011 bmw 550i. While driving 70 mph, the accelerator pedal was depressed and the drive train warning indicator illuminated. The vehicle lost momentum. Also, the brake pedal did not stop the vehicle when it was depressed. The contact was able to slow down the vehicle by depressing the brake pedal with both feet. The dealer stated that the vacuum pump failed. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 101,000.
This car have been n great maintenance always, and suddenly started to throw white smoke as crazy... (75k miles only) i did my search and turns out that is a big problem that many bmw v8 engine that they have .... Big headache to see this kind of luxury car smoking like that
My 2011 bmw 550i has thrice had this weird response in the past 6 months. After driving for 30m-1h suddenly got multiple different warning lights before i lost control of steering (stiff like a dead body) and brakes following which the car stalled. It was towed to the dealership who said this was a bad battery which did not make sense but the car was running thereafter so i took it home. The second time the dealership was closed - i was able to start the car a few minutes later and took the risk of driving home. The dealership said since the car was running they could not run any diagnosis. Thereafter the car ran fine for 3 weeks and then it happened again. This time i could restart it but the car would only move a few feet before stalling. After towing it to the dealer they tell me that the battery and alternator both are bad. I can understand that but there should never be a total loss of control on steering and brakes. That to me is a safety issue and bmw needs to fix it but the dealership does not seem to know what to do. They just want to fix the battery and alternator and call it "problem resolved" without digging further. I have not seen any recalls either. I am now afraid to drive the car because it could get me killed.
I was rear ended on the left side exiting the freeway when my car spunto the right into a guardrail head on and continued into a 360 degree motion. The roads were clear and normal weather conditions. After my vehicle stopped spinning my vehicle had a message stating restraint system failure and the airbags never deployed. The impact of hitting the guard rail with tremendous force should've deployed my airbags. My bumper, whole front grill, and headlights were shattered all over the highway. My whole back left side is dented in and my wheel is tilted. I would love to post pictures if possible and you will wonder how could the airbags not deploy. I would like to hear from bmw.
Vehicle stationary for over 3 hours, parked in a parking lot (work location) and burst into flames under the engine compartment. 8-22-18; 12:30 pm. Beaverton, oregon fire department responded and put fire out. See fire department report
My 2011 bmw 550i x gran turismo was purchased in 3/11. In 10/11 i had the tires checked and topped off with nitrogen. The car had about 10,500 miles. On saturday, 3/17/12 the ipm system said the tires had low pressure. All tires. I took the car to the dealership, drop it off and, with a loan car, did some running. I received a call from the dealership that my right rear tire was down to the cords on the upper inside sidewall. In addition, the left rear was almost down to the cords on the same place on the tire. The front left and right were not as bad but showed wear at the same spots on the tires as the rear tires. The dealership told me to replace all tires. At that time, i chose to just replace the rear. The dealership also told me that it was probably caused by a the car being badly out of alignment. Therefore, i had my 2011 bmw 550i x gt given an alignment. When i looked closely at the tire that was showing the cords i could see that the tread was separating from the body of the tire. If that tire or any of the others would have had the cord separate it could have caused a very bad accident. The alignment was ok, only the front right tire out by 0.01 degree. I called goodyear and i told them what had happen. When i told them the tread was trying to separate the agent put me on hold, came back, told me to take the car to a local tire company and let their representative look at the tires. The tires were looked at, the rep call goodyear, came back and told me goodyear would be replacing the front tires. Goodyear would also send me a rebate for the back tires, nothing else.i wonder if this is part of the same problem that people are having with bmw 5 series and goodyear runflats.lastly, i still have the tire with the cords showing and the tread separating.the dealership gave them back to me since i paid full price for the tires at the time of replacement.
Driving my 69 year old wife's 2011 bmw 550ix with m sport pkg. With goodyear run flat's o.e.m. German tire's when the left front tire side wall ruptured for no reason.car always garagedand 4900 miles on car.
Bulge in sidewall of goodyear tiremany complaints online.
Tire bubble on sidewall front right tire. This has happened to my tires 3 times.the tires are goodyear run flat excellence 245/40r19 98y.
I just had my 4th goodyear run flat tire failure. The first two were replaced by goodyear as they said the tires were defective. Last month one of the replaced tires failed and they charged me for the replacement. Today the 4th tire failed. The tire develops a bubble in the side wall that is 5 to 6 inches long and protrudes about an inch and a half. It affects the steering and causes harsh vibrations. I just searched the internet and see a possible class action law suit may be started by bmw owners as this is a known problem that goodyear is aware of. These tires are not safe and will cause serious accidents. Bmw is also aware of this problem but neither company is doing anything about it.
Automobile was purchased in may 2011, and i have had to replace my goodyear p245/40r19 run flat tires six (6) times. I have experienced 4 sidewall blowouts, some on interstate some on regular roads. I have had to replace two tires due to sidewall bubbles, due to tire sidewall breakdown. This automobile is not safe at any speed and i have had to use my 2012 ford focus for most of my driving. Bmw has done absolutely nothing in regard to this problem and i truly believe that these tires have a manufacturers defect.
My 2011 bmw 550i x gran turismo was purchased in 3/11. In 10/11 i had the tires checked and topped off with nitrogen. The car had about 10,500 miles. On saturday, 3/17/12 the ipm system said the tires had low pressure. All tires. I took the car to the dealership, drop it off and, with a loan car, did some running. I received a call from the dealership that my right rear tire was down to the cords on the upper inside sidewall. In addition, the left rear was almost down to the cords on the same place on the tire. The front left and right were not as bad but showed wear at the same spots on the tires as the rear tires. The dealership told me to replace all tires. At that time, i chose to just replace the rear. The dealership also told me that it was probably caused by a the car being badly out of alignment. Therefore, i had my 2011 bmw 550i x gt given an alignment. When i looked closely at the tire that was showing the cords i could see that the tread was separating from the body of the tire. If that tire or any of the others would have had the cord separate it could have caused a very bad accident. The alignment was ok, only the front right tire out by 0.01 degree. I called goodyear and i told them what had happen. When i told them the tread was trying to separate the agent put me on hold, came back, told me to take the car to a local tire company and let their representative look at the tires. The tires were looked at, the rep call goodyear, came back and told me goodyear would be replacing the front tires. Goodyear would also send me a rebate for the back tires, nothing else.i wonder if this is part of the same problem that people are having with bmw 5 series and goodyear runflats.lastly, i still have the tire with the cords showing and the tread separating.the dealership gave them back to me since i paid full price for the tires at the time of replacement.
Door lock actuator fails causing deadlock. The driver and/or passenger/s are locked in the vehicle with out an expeditious path of exit.
Cpsc:i1530242a. 2011 bmw 550i. Consumer stated problems with the fuel injectors.*ln
Engine overheating,burning a lot of oil,also having issues with the spark plug and coils,having misfires for the engine compartment heat expanding gaskets allowing oil to reach spark plugs loosing powertrain while driving causing car to slow down,this is the fourth time in the last 2 years that we have this issue,also having issues with water coming into the right side back seat unable to pinpoint the place where water is coming in from.
I am having oil come from my oil pan which i later found out that it could possibly be coming from my oil pan gasket which some people have told me there were recalls on this particular problem
This vehicle when being used has excessive consumption of oil and oil leaks. This problem cause the engine, engine turbos, valve stems and seals and oil pan seals to go bad prior to normal vehicle engine/part life. There is currently a settled class action lawsuit that replaces the engine at a percentage based on miles on car at time of bad engine test. But i believe this is also a possible safety issue and should be treat more like a recall not a suit. You can view more information regarding this suit at https://bangclasssettlement.com
I was driving on a residential street and shifted into 3rd gear.the car began to buck violently.i pushed in the clutch to stop the bucking.i was approaching an intersection.i attempted to accelerate and the gas pedal was non-responsive.the vehicle then indicated that it had a drivetrain malfunction. I was able to pull over, turn the car off and back on and drive 0.5 miles to my destination.while parked, the parking brake also malfunctioned and i was unable to turn it off.the car was towed to the dealership.there is a significant design deficiency with this vehicle.the problem with my car had to do with a broken plastic part on the water channel that leads around the trunk.the plastic cover is supposed to snap into a grommet that is in a hole, thus sealing the hole from water.in my situation, the grommet was missing. Given the design of the plastic part, there is no way to know that there is an issue without removing the plastic part.the hole that the plastic piece snaps into leads directly into the trunk. In the bottom of the trunk are sensitive electronic modules that control the fuel management system and the parking brake.there is no drain in the trunk that would allow water to leave the vehicle. My vehicle was parked in a parking lot during a rain storm.as a result of the design, i got water in the trunk, which ruined these two modules, resulting in the vehicle becoming disabled while driving.i believe that this is a significant safety issue for the following reasons: i) as a consumer, i had no idea that the electronics that enable the vehicle to manage fuel were located in the trunk; ii) the design of the water channel around the trunk seems inadequate given that any failure of the plastic shield / grommet combination would lead to water in the trunk and expose these critical components.
I own my bmw 550i gran turismo sedan 2011 f10(n63). There is a recall on my exact model. Nhtsa number: 18v248000/ engine and engine cooling. I am having the same exact issues that the recall shows. I have proof of documents showing my water pump failing, getting service water pump and alternator repair. August 24, 2019 shows small evaporations leak, cylinder misfires and has bad head gasket. Water pump failure caused my engine to over heat and bad head gaskets.i also had similar problem as other customers with the turbo coolant hoses, my hoses cracked like glass, ejecting coolant all over the engine and alternator, which caused smoke really bad almost leading to an car crash because i couldn't see on the highway, when i pulled over on the side of the road the alternator was burning up. I have contacted manufacturer bmw of north america and my vin number is not on the recall list and i have the same exact engine that is recalled(n63/f10) i am needing my car added to the recall list, this mistake nearly cost me and my family life. April 12th, the car was in motion, in kansas city,mo on the highway 435, big clouds of white smoke, engine loss power, causing a car to almost crash into the rear of the car. I am now located in kansas city, mo. I can be contacted by email: [xxx] or cell: [xxx]redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc
The contact owns a 2011 bmw 550i. The contact was driving 20 mph when the sun-roof exploded. The vehicle was taken to the dealer who repaired the sun-roof. There were no recalls for the failure. The contact stated that nothing had struck the vehicle to possibly cause any damage.the manufacturer was notified who offered no assistance. The failure mileage was 13,826 and the current mileage was 21,000.
I was driving on a back road about 40 mph. No other cars and nothing but bushes around me. I heard a huge loud bang and my sunroof just abruptly shattered. I know nothing hit it and if it did it shouldn't have shattered like that. I read another vehicle on here, same model, year and mileage had the same issue! recall this!
The contact owns a 2011 bmw 550i. The contact stated that while driving approximately 70 mph, the sun roof shattered and exploded. The vehicle was taken to a dealer where it was advised that the entire sun roof needed to be replaced. The manufacturer was notified of the failure. The vehicle was repaired. The approximate failure mileage was 35,000 and the current mileage was 37,000.
I was driving on a back road about 40 mph. No other cars and nothing but bushes around me. I heard a huge loud bang and my sunroof just abruptly shattered. I know nothing hit it and if it did it shouldn't have shattered like that. I read another vehicle on here, same model, year and mileage had the same issue! recall this!
Bulge in sidewall of goodyear tiremany complaints online.
I have had to replace 3 right front tires and 3 left front tires because they are constantly getting bubbleson the tires. The last tire was replaced on 8/20/15 and had only 204 miles.the first tire was replaced on 6/10/13 and it has not stopped.average miles for the tires are 6,000 to 8,000.they are good year excellence 245/40 r 19.two times i have had blow-outs.i have had 5 bmw's and never experienced this before.they just told me this car is to go to the store, etc., not for long trips.i have not used this car for a long trip yet.but i feel something is wrong and should be corrected.the tires are unsafe.the tires are $ 500 each, which i spent $ 3,000. So far.are this tires in a recall?please get back to me with a suitable answer.
Both rear wheels are cracked.
Tires - as with all other complaints regarding the goodyear "run flat" tires, i have had no less than 7 bulges requiring 7 new tires. I did purchase an extended tire warranty so bmw covered the tires. The alarming thing is that bmw of north houston refuses to admit there are any issue with these tires. From reading all of the complaints, i have a hard time believing it is the driver or potholes as i have been told. Replaced the rear tires with comparable firestone tires and i have not had one issue. I still have the goodyear tires on the front and just two months ago had to have it replaced. My tire warranty expires november 2015, will replace them with firestone then.please do something before someone is killed.
This complaint is concerning my 2011 bmw 550i. I have been having problems with my bmw since about 7000 miles on the vehicle. The brakes keep locking, the rotors keep grinding and grooving, nose coming from the brakes while driving and stopping, and the dealer has changed them more than 4 times and the issues continues to happen. They advised me that they cannot fix it and there is nothing else they can do. Please help me with my vehicle issue. It has been parked from more than a year and a half and i feel that it is a safety issue. I feel like my life is in danger if i drive this vehicle.
Driving my 69 year old wife's 2011 bmw 550ix with m sport pkg. With goodyear run flat's o.e.m. German tire's when the left front tire side wall ruptured for no reason.car always garagedand 4900 miles on car.
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