We found the following complaints for ACURA TLX (2017)
Read complaints for ACURA TLX (2017)
After completing grocery shopping in walmart i retuned to my parked vehicle in the parking lot and, to my horror the certified preowned 2017 acura tlx that i just took delivery on 12/23/20 would not start.got roadside assistance for jump start, car started but could not put in reverse, drive, or neutral.dash panel was lit up with multiple warnings indicated.this happened on a sunday so had to have vehicle towed to my residence a mile away because dealership where i bought the vehicle was not opened for me to tow there. Disgustingly i did not make a full month from delivery date before this happened.i was forced to tow the vehicle to my residence a mile away, did not want to leave overnight in the parking lot for obvious reasons.in fact, could not even lock the vehicle. Having the vehicle towed to the dealership tomorrow to try to find out what the problem is. Hopefully get a permanent fix. Unfortunately i have uncovered multiple instances on the internet describing this very same issue that had i known prior to making the purchase i would have given strong considerations to "not" buying this vehicle.
On the interstate going 75 mph, cars throws itself into neutral and completely loses power. Warning lights come on saying there is a problem with the transmission, electric brake, and emission system. Car coast to the side of the road and is completely dead, but dashboard lights are on. Car is locked in neutral and cannot be shifted. Sat waiting for a tow for 30 minutes, cars can now be turned off, then restarted and suddenly it can be driven again. Very dangerous and i was not happy with dealers explanation as to what caused problem. First they said it fuel pump, then a software issue. Since i brought it to dealer, transmission now does not seem to shift properly, its very jerky. The car is very dangerous to take on the interstate. This all happened when it was 90 degrees outside, a very hot day.
With the vehicle auto stop function engaged (which is always engaged when starting your drive, can't be disabled automatically) and you come to a stop, the engine will auto stop.when this happens, and simultaneously you need to resume driving, the system will generate a 61-12 error, flash warnings about the brake system and stability control system possibly not working and engage the parking brake.this means that you are stuck where you are until you gather your wits and disengage the parking brake.when this happens in an intersection, particularly when you have to unexpectedly stop and try to hurry on thru you can get caught in oncoming traffic, has happened twice!the car has been seen by acura 11 times and various components were replaced.now they are saying that this activity is actually normal and to avoid this situation, always manually disengage the auto stop function.1.this is too easy to forget, humans don't always remember and 2.doing so lights up a very irritating amber warning light.this "normal" operation is hazardous!this has been going on from 2,000 miles to my current 36,000 miles!
Started my car after work to almost all my dash lights on like park, emissions control, stability control, lane departure with an exclamation mark beside it, electric parking brake problem, hill start assist problem brake hold system problem vehicle stability assist pertinent and check engine light on!
The contact owns a 2017 acura tlx. The contact stated that after depressing the brake pedal, the vehicle stalled without warning. The contact stated that the failure recurred numerous times while the vehicle was idling. The vehicle was taken to first acura sales (16 highland ave, seekonk, ma 02771) however, the mechanic was unable to provide a cause for the failure. The contact was informed that the battery needed to be replaced. The vehicle was then taken to speedcraft acura (883 quaker ln, west warwick, ri 02893, (401)304-3100) however, the mechanic was unable to retrieve a fault code or duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 33,000.
The last safety recall did not fix a basic problem. This is a bug in the software that is very unlikely to be fixed at the dealer without a software fix. Its not mechanical and will not happen during a drive test. (completely random)problem: coasting or deaccelerating and stepping on the gas will cause the transmission to go into neutral, disconnect from the engine. The same effect if the brake was applied. After 1-2 seconds it will recover.consumer stated bug in theacura software second experience:went to accelerate and nothing happened. Every error message that could be displayed was flashing. Engine, parking brake, emission, side warning, transmission, (all)and was stuck in 3rd gear (low gear) and would not shift up or down. (rpm should have been 2000, but was 4000 at 70mph.) found an off ramp after 6 miles to pull off and shut down the engine to reset the computer. Turned the engine on, and normal operation and all the warnings still displayed. Continued to destination or 200+ miles and several stops, all warnings where reset.this will happen during an 8 hour trip at least once. Cruise control is on and fairly flat and easy drive for 20-30 min. The engine is in its most economic condition for 20 to 30 min. Pull into traffic an accelerate, rpm drops, transmission is in neutral, and costing for 2-3 sec. Then it shifts to 3rd gear (4000 rpm) at 70mph and stays there, until reset.
Started my car after work to almost all my dash lights on like park, emissions control, stability control, lane departure with an exclamation mark beside it, electric parking brake problem, hill start assist problem brake hold system problem vehicle stability assist pertinent and check engine light on!
I have a problem with the transmission not shifting down and up a gear when it should. This happens at speeds 5 mph to 40 mph with gears 1st through 5th. A great example is when i accelerate from rolling at 5 to mph, press on the gas to speed up and it will not down shift from 4th or 5th gear to speed up, it stays in 4th or 5th gear at around 1200 rpms as it speeds up as to 40mph. Even if i have my foot to the floor it stays in that gear unless i use the paddle shifter to force it into a lower gear to speed up. I have had the car in acura service twice now for this andabout to take it in a third time for this. It has on numerous occasions almost caused an accident. Imagine turning to off a highway, seeing oncoming vehicles and when you hit the gas to cross you expect it to accelerate but instead you get hesitation to the point that if it were any worse you'd think the car stalled. This is in normal mode, when it is in sport plus mode this issue is almost non-existent. I bought the v6 for the extra power but at times it seems as if its only a 2 cylinder engine. This is absolutely a safety risk and will eventually lead to an accident. This happens at least once a week and is more likely to happen within 10 minutes of starting the car. This still happens even after taking it in for the fuel pump recall from january 2019.
In 2017 i had the car lose throttle power when pressing the gas pedal and every light in the car began to flash. I let off the pedal several times and tried accelerating again and this did not work. I pulled over to the side, put the car in park and turned it off. After about 15 minutes or so of trying the car finally started. But the check engine light was still on and so was the warning of "emissions system problem" and "emergency parking break problem". The next day i dropped the car off at acura. They called the next day and told me the car had malfunctioned and tripped the sensors but they cleared the codes and everything was fine. They also tried to blame my lengthy roadtrip for the malfunction. When you spend 40,000 dollars on a car that has 6,000 miles on it you do not expect a "malfunction" but i accepted the result and walked away. In 2018 it happened again. The lights began to flash and i lost all throttle respone. But suddenly the car downshifted into 4th gear(going 60mph) and was sitting at about 4500 rpms and i was unable to shift but regained throttle response so i pulled over. I allowed the car to sit for about 15 minutes and the car started with no problems. I did not take the car to the dealer this time because all of the lights had cleared overnight. In june 2019 this had happened again for the last time and i took the car straight back to acura and told them to figure it out. They called me 2 days later and told me they had to update my transmission control module. That was covered under warranty and said they fixed it. So i assumed the problem was fixed and i was extremely happy. But now just the other day august 19th 2019 the throttle lost complete power again except this time no lights came on. I pulled over to the side turned the car off and back on with no issues. Could you please help with this matter. Thank you very much for you time!
Car stalled while in traffic line with auto idle engaged. Took foot off brake to move forward and car stalled. Unable to restart car after the stall. Had to be towed to honda dealership, they assessed it was an alternator issue. Alternator replaced car starts normally. Drove car for approximately 30 min and had turned off the auto idle feature. Car stalled again after sitting in traffic and trying to move ahead. This time car restarted without issue.no warnings or messages on that i noticed.have read many forums that describe similar issues to honda and acura's
Vehicle was in motion on a highway in very heavy traffic when brakes were employed and vehicle did not stop but grinder forward, hitting the car in front.
Vehicle was traveling at approximately 60mph on the highway when the engine suddenly revved to the redline. A 'transmission too hot' notification came up on the speedometer display. Vehicle had no power and was unable to accelerate. Vehicle kept revving until it was pulled to the side and shut down. After that, we were unable to start the vehicle. Car was towed to a repair shop and was diagnosed. Later, they took out the engine and confirmed that the flywheel had been sheared off. Vehicle is not under warranty, so acura refused to take any responsibility, although this is clearly a manufacturing defect.
I bought my acura about 3 months ago but saw they had some recalls on over 400k of these vehicles with fuel issues! is this going to be an issue for me later with this vehicle? right now my vehicle is fine though, just wanted it to be known.
Gas started leaking from my fuel pump while i was pumping and i only pumped about 8 dollars and a customer said for me to stop pumping and get home and park my car and take it to the dealership asap. The other issue is it jumps out of gear and while driving it just go into hesitate mode and stop mode ar times while on the interstate andriving on the streets causing me to be in a bad accident. This started happening several months after purchasing the car. Between july through now, still does it off and on.
The contact owns a 2017 acura tlx. The contact stated that the instrument panel illuminated, indicating that the front passenger's side door was open even though the door was securely locked. The audible chime was heard and the vanity light and interior light were illuminated. The contact stated that the failure occurred while driving and while parked. The contact opened and closed the doors however, the failure was not corrected. The vehicle was taken to phil smith acura (940 n federal hwy, pompano beach, fl 33062), and was diagnosed however, the mechanic was unable to locate the cause for the failure. The mechanic had replaced the rubber latch on the passenger's side door. The vehicle was taken to the dealer on multiple occasions. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 48,200.
Went to accelerate and nothing happened. Every error message that could be displayed was flashing. Engine, parking brake, emission, side warning, transmission, (all) and was stuck in 3rd gear and would not shift up. (rpm should have been 2000, but was 4000 at 70mph.) after 4 miles i could stop but no reverse.turned off the engine, rest, turn on, reverse would work, car performed normal, with all the warnings still displayed. Continued to destination or 200+ miles and several stops, all warnings where reset.consumer has submitted 2 eq's related to the same issue 11207694 & 11217044 are the same.
I have a problem with the transmission not shifting down and up a gear when it should. This happens at speeds 5 mph to 40 mph with gears 1st through 5th. A great example is when i accelerate from rolling at 5 to mph, press on the gas to speed up and it will not down shift from 4th or 5th gear to speed up, it stays in 4th or 5th gear at around 1200 rpms as it speeds up as to 40mph. Even if i have my foot to the floor it stays in that gear unless i use the paddle shifter to force it into a lower gear to speed up. I have had the car in acura service twice now for this andabout to take it in a third time for this. It has on numerous occasions almost caused an accident. Imagine turning to off a highway, seeing oncoming vehicles and when you hit the gas to cross you expect it to accelerate but instead you get hesitation to the point that if it were any worse you'd think the car stalled. This is in normal mode, when it is in sport plus mode this issue is almost non-existent. I bought the v6 for the extra power but at times it seems as if its only a 2 cylinder engine. This is absolutely a safety risk and will eventually lead to an accident. This happens at least once a week and is more likely to happen within 10 minutes of starting the car. This still happens even after taking it in for the fuel pump recall from january 2019.
After completing grocery shopping in walmart i retuned to my parked vehicle in the parking lot and, to my horror the certified preowned 2017 acura tlx that i just took delivery on 12/23/20 would not start.got roadside assistance for jump start, car started but could not put in reverse, drive, or neutral.dash panel was lit up with multiple warnings indicated.this happened on a sunday so had to have vehicle towed to my residence a mile away because dealership where i bought the vehicle was not opened for me to tow there. Disgustingly i did not make a full month from delivery date before this happened.i was forced to tow the vehicle to my residence a mile away, did not want to leave overnight in the parking lot for obvious reasons.in fact, could not even lock the vehicle. Having the vehicle towed to the dealership tomorrow to try to find out what the problem is. Hopefully get a permanent fix. Unfortunately i have uncovered multiple instances on the internet describing this very same issue that had i known prior to making the purchase i would have given strong considerations to "not" buying this vehicle.
The last safety recall did not fix a basic problem. This is a bug in the software that is very unlikely to be fixed at the dealer without a software fix. Its not mechanical and will not happen during a drive test. (completely random)problem: coasting or deaccelerating and stepping on the gas will cause the transmission to go into neutral, disconnect from the engine. The same effect if the brake was applied. After 1-2 seconds it will recover.consumer stated bug in theacura software second experience:went to accelerate and nothing happened. Every error message that could be displayed was flashing. Engine, parking brake, emission, side warning, transmission, (all)and was stuck in 3rd gear (low gear) and would not shift up or down. (rpm should have been 2000, but was 4000 at 70mph.) found an off ramp after 6 miles to pull off and shut down the engine to reset the computer. Turned the engine on, and normal operation and all the warnings still displayed. Continued to destination or 200+ miles and several stops, all warnings where reset.this will happen during an 8 hour trip at least once. Cruise control is on and fairly flat and easy drive for 20-30 min. The engine is in its most economic condition for 20 to 30 min. Pull into traffic an accelerate, rpm drops, transmission is in neutral, and costing for 2-3 sec. Then it shifts to 3rd gear (4000 rpm) at 70mph and stays there, until reset.
On the interstate going 75 mph, cars throws itself into neutral and completely loses power. Warning lights come on saying there is a problem with the transmission, electric brake, and emission system. Car coast to the side of the road and is completely dead, but dashboard lights are on. Car is locked in neutral and cannot be shifted. Sat waiting for a tow for 30 minutes, cars can now be turned off, then restarted and suddenly it can be driven again. Very dangerous and i was not happy with dealers explanation as to what caused problem. First they said it fuel pump, then a software issue. Since i brought it to dealer, transmission now does not seem to shift properly, its very jerky. The car is very dangerous to take on the interstate. This all happened when it was 90 degrees outside, a very hot day.
In 2017 i had the car lose throttle power when pressing the gas pedal and every light in the car began to flash. I let off the pedal several times and tried accelerating again and this did not work. I pulled over to the side, put the car in park and turned it off. After about 15 minutes or so of trying the car finally started. But the check engine light was still on and so was the warning of "emissions system problem" and "emergency parking break problem". The next day i dropped the car off at acura. They called the next day and told me the car had malfunctioned and tripped the sensors but they cleared the codes and everything was fine. They also tried to blame my lengthy roadtrip for the malfunction. When you spend 40,000 dollars on a car that has 6,000 miles on it you do not expect a "malfunction" but i accepted the result and walked away. In 2018 it happened again. The lights began to flash and i lost all throttle respone. But suddenly the car downshifted into 4th gear(going 60mph) and was sitting at about 4500 rpms and i was unable to shift but regained throttle response so i pulled over. I allowed the car to sit for about 15 minutes and the car started with no problems. I did not take the car to the dealer this time because all of the lights had cleared overnight. In june 2019 this had happened again for the last time and i took the car straight back to acura and told them to figure it out. They called me 2 days later and told me they had to update my transmission control module. That was covered under warranty and said they fixed it. So i assumed the problem was fixed and i was extremely happy. But now just the other day august 19th 2019 the throttle lost complete power again except this time no lights came on. I pulled over to the side turned the car off and back on with no issues. Could you please help with this matter. Thank you very much for you time!
This car lunges/jerks while the transmission is changing/shifting gears when in slower speeds, it also feels like you have been rear ended when coming to a complete stop then lunges forward while it has already come to a stop
The contact owns a 2017 acura tlx. While driving 60 mph, the contact attempted to pass a vehicle on the left, but the contact's vehicle decelerated. The contact had to pull the vehicle over to the shoulder. The vehicle became stuck in neutral and multiple warning indicators illuminated. The vehicle was towed to thomas acura (580 s citrus ave, covina, ca 91723, (626) 915-1602) where it was diagnosed that a new transmission was needed. The vehicle was scheduled to be repaired, but it had not yet been taken to the dealer. The manufacturer was made aware of the failure and did not assist. The failure mileage was 45,600. *dt
Vehicle was traveling at approximately 60mph on the highway when the engine suddenly revved to the redline. A 'transmission too hot' notification came up on the speedometer display. Vehicle had no power and was unable to accelerate. Vehicle kept revving until it was pulled to the side and shut down. After that, we were unable to start the vehicle. Car was towed to a repair shop and was diagnosed. Later, they took out the engine and confirmed that the flywheel had been sheared off. Vehicle is not under warranty, so acura refused to take any responsibility, although this is clearly a manufacturing defect.
Jerking from transmission. When a stop and go motion it feels like getting rear ended. My transmission is automatic and when doing a quick stop and go the jerk and acceleration feel like i was driving manual transmission vehicle
I was driving at approximately 70 mph in iowa on a 4-lane (non-interstate) when multiple fault lights appeared on the vehicle dash, and the on-board computer abruptly slowed the vehicle's speed to 40 mph or less. Repeat, abruptly. Fortunately i was not on an interstate amid a pack of 18-wheelers running nose-to-tail at 70+ mph, which could have resulted in a major accident! later i found that the push-button transmission selectors (jpeg photo attached) can be affected by debris such as crumbs, sand, or liquid. See the attached acura servicenews article #b17010c version #2, dated february 2017 (pdf file attached). See also the consumer reports article athttps://www.consumerreports.org/car-safety/cars-with-confusing-or-dangerous-shifters/. I have also attached two warranty repair invoices, 9/25/2017 and 10/04/2017.
Vehicle was in motion on a highway in very heavy traffic when brakes were employed and vehicle did not stop but grinder forward, hitting the car in front.
The transmission shifts hard when changing gears. Feels like you been rear ended. Especially at low speeds or traffic
1 19uub1f35ha002191
Started my car after work to almost all my dash lights on like park, emissions control, stability control, lane departure with an exclamation mark beside it, electric parking brake problem, hill start assist problem brake hold system problem vehicle stability assist pertinent and check engine light on!
1 19uub1f35ha002191
With the vehicle auto stop function engaged (which is always engaged when starting your drive, can't be disabled automatically) and you come to a stop, the engine will auto stop.when this happens, and simultaneously you need to resume driving, the system will generate a 61-12 error, flash warnings about the brake system and stability control system possibly not working and engage the parking brake.this means that you are stuck where you are until you gather your wits and disengage the parking brake.when this happens in an intersection, particularly when you have to unexpectedly stop and try to hurry on thru you can get caught in oncoming traffic, has happened twice!the car has been seen by acura 11 times and various components were replaced.now they are saying that this activity is actually normal and to avoid this situation, always manually disengage the auto stop function.1.this is too easy to forget, humans don't always remember and 2.doing so lights up a very irritating amber warning light.this "normal" operation is hazardous!this has been going on from 2,000 miles to my current 36,000 miles!
Vehicle was in motion on a highway in very heavy traffic when brakes were employed and vehicle did not stop but grinder forward, hitting the car in front.
1 19uub1f35ha002191
Sunroof exploded while driving.
I'm consistently getting lane departure warnings on my car.this error can happen randomly...it may be after start or i may be driving down the road.the dealer's resolution is to simply stop and start the engine...which in most cases fixes the issue.the only problem is that this is a safety system and this should not be happening.
I was driving at approximately 70 mph in iowa on a 4-lane (non-interstate) when multiple fault lights appeared on the vehicle dash, and the on-board computer abruptly slowed the vehicle's speed to 40 mph or less. Repeat, abruptly. Fortunately i was not on an interstate amid a pack of 18-wheelers running nose-to-tail at 70+ mph, which could have resulted in a major accident! later i found that the push-button transmission selectors (jpeg photo attached) can be affected by debris such as crumbs, sand, or liquid. See the attached acura servicenews article #b17010c version #2, dated february 2017 (pdf file attached). See also the consumer reports article athttps://www.consumerreports.org/car-safety/cars-with-confusing-or-dangerous-shifters/. I have also attached two warranty repair invoices, 9/25/2017 and 10/04/2017.
In 2017 i had the car lose throttle power when pressing the gas pedal and every light in the car began to flash. I let off the pedal several times and tried accelerating again and this did not work. I pulled over to the side, put the car in park and turned it off. After about 15 minutes or so of trying the car finally started. But the check engine light was still on and so was the warning of "emissions system problem" and "emergency parking break problem". The next day i dropped the car off at acura. They called the next day and told me the car had malfunctioned and tripped the sensors but they cleared the codes and everything was fine. They also tried to blame my lengthy roadtrip for the malfunction. When you spend 40,000 dollars on a car that has 6,000 miles on it you do not expect a "malfunction" but i accepted the result and walked away. In 2018 it happened again. The lights began to flash and i lost all throttle respone. But suddenly the car downshifted into 4th gear(going 60mph) and was sitting at about 4500 rpms and i was unable to shift but regained throttle response so i pulled over. I allowed the car to sit for about 15 minutes and the car started with no problems. I did not take the car to the dealer this time because all of the lights had cleared overnight. In june 2019 this had happened again for the last time and i took the car straight back to acura and told them to figure it out. They called me 2 days later and told me they had to update my transmission control module. That was covered under warranty and said they fixed it. So i assumed the problem was fixed and i was extremely happy. But now just the other day august 19th 2019 the throttle lost complete power again except this time no lights came on. I pulled over to the side turned the car off and back on with no issues. Could you please help with this matter. Thank you very much for you time!
I was driving at approximately 70 mph in iowa on a 4-lane (non-interstate) when multiple fault lights appeared on the vehicle dash, and the on-board computer abruptly slowed the vehicle's speed to 40 mph or less. Repeat, abruptly. Fortunately i was not on an interstate amid a pack of 18-wheelers running nose-to-tail at 70+ mph, which could have resulted in a major accident! later i found that the push-button transmission selectors (jpeg photo attached) can be affected by debris such as crumbs, sand, or liquid. See the attached acura servicenews article #b17010c version #2, dated february 2017 (pdf file attached). See also the consumer reports article athttps://www.consumerreports.org/car-safety/cars-with-confusing-or-dangerous-shifters/. I have also attached two warranty repair invoices, 9/25/2017 and 10/04/2017.
Vehicle was traveling at approximately 60mph on the highway when the engine suddenly revved to the redline. A 'transmission too hot' notification came up on the speedometer display. Vehicle had no power and was unable to accelerate. Vehicle kept revving until it was pulled to the side and shut down. After that, we were unable to start the vehicle. Car was towed to a repair shop and was diagnosed. Later, they took out the engine and confirmed that the flywheel had been sheared off. Vehicle is not under warranty, so acura refused to take any responsibility, although this is clearly a manufacturing defect.
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