We found the following complaints for ACURA RDX (2020)
Read complaints for ACURA RDX (2020)
On oct 31 2019 we purchased the 2020 rdx advance and the passenger front seat airbag light off has been sporadically staying on when my wife is sitting in the passenger seat. Which indicates the airbag is not armed on that side.luckily we have been taking photos of the switch coming on with her sitting in the seat. They say its a weight issue which is unacceptable.if you turn the car off the airbag light resets to off when she is sitting in the car. If the car is running and you pick up a passenger the airbag light does not turnoff. Dealer responded it being a weight issue and that the sensors are different between the driver and passenger.this is unacceptable safety issue.
I purchased a new 2020 acura rdx in january of 2020.very soon my wife and i noticed that from time to time when she was seated in the front passenger seat, the "air bag off" light would remain illuminated.i would then turn the car off and generally, upon restarting the cat, the light would extinguish as designed, indicating that the airbag was armed and ready to protect my wife in the event of a crash.sometimes restarting the car would not resolve this issue and repeated restarting would be required. I took my vehicle into the dealership and after inspection i was told that the system was working as designed.i have photos and videos of the issue occurring but the dealership could not duplicate the problem.i have taken the vehicle back at least three times with the same result.i have contacted acura corporation who basically told me to go back to the dealership.they demonstrate no interest in my issue.i have since found several others with the same issue who have posted their issue on the web.i have also noted that when the light remains on, the vehicle will not warn the passenger that their seatbelt is not fastened.
While traveling at highway speed without warning vehicle slowed to an idle and would not re-accelerate.vehicle was towed to an acura dealer who failed to find a fault.exact same situation occured the next day on the highway. Only this time i shut off the vehicle for 30 seconds and it restarted and resumed full power.was able to drive it to an acura dealer who again could not find a fault on the computer.however, the dealer kept the vehicle and ordered and replace the vehicle fuel pump complete.no issues since.
All of a sudden after starting my car up in the morning my adapative damper system warning light came on.i called the acura dealer and they didn't know what i was talking about.i had to explain to the service representative who should know that acura advance model has an electronic shock system that adjusts shocks for certain type of driving.i personally leave mine on comfort but now it's stuck in sports mode.i drove 4 hours to take it to the dealer and it took them literally 5 hours to diagnose that the wiring harness is bad.they said they will have to literally take apart all the internal console, seats, carpets, etc to remove that item and replace it.now it's on back order for a month.the adviser said i can drive it without any issues for now but they weren't sure.so when i left the dealer we had a huge winter storm and my vehicle couldn't automatically engage the all wheel or snow driving options because the adaptive damper system is all interlinked to the issue with the wiring harness.normally it would have take me 4 hours to get home instead it became an 8 hr ordeal.my vehicle was sliding side to side and slipping. I had a all wheel drive vehicle that could not engage the all wheel system and couldn't use the snow driving options.instead was stuck in the sports mode..... A vehicle that is not even 1 years old having some major issues like this does not seem normal.
The contact owned a 2020 acura rdx. The contact stated while driving approximately 35 mph, the vehicle inadvertently slowed down and without warning a strange noise came from the engine compartment and a sudden jerk to the wheel when the vehicle accelerated without warning up to approximately 100 mph. The contact was able to exit the highway where the vehicle made another strange noise from the engine compartment and the wheel jerked when the vehicle accelerated without warning again which resulted in the contact crashing into a group of 3 vehicles. There were 2 confirmed injuries which were the occupants of the contact's vehicle the driver and front seat passenger. The contact sustained a broken sternum, internal bleeding, decompression of lower back, and swollen right side foot. The contact's son sustained a lumbar fracture and a contusion. The contact does not know if anyone in the other vehicles were injured. A police report was taken and the vehicle was towed to an insurance lot. The vehicle was then towed to a salvaged lot and deemed a total loss. The contact stated she does not know if warning lights were illuminated. The manufacturer was informed of the failure and told the contact that they were unable to assist. The failure mileage was approximately 5,040.
My suv has been in service over 15 times stemming from electrical issues with the dash harness, multi times for loss of power while driving, loss of infotainment systems, and piping noise coming from the speakers. The loss of power and 'limp mode' has happens 3 times. Once at highway speed after an out of state trip, and twice on my way to work during humid conditions. The electric issues have happened multi times during all driving conditions. I was on my way home from work today, and i started to smell something burning. I worked my way out of the main highway when smoke started pouring out of the ac vents. A few moments later i could see flames coming out of the dash behind the infotainment screen.
Driving 70 mph down interstate and all of the sudden the check engine light started flashing and the vehicle lost all power. Had to make an emergency move to the shoulder. The check engine light remained flashing and when car shut off and turned back on the engine light was not on and vehicle operation seemed to turn to normal. Have seen other reports of this specific model of vehicle losing power at highway speeds and is very dangerous situation.
The contact owns a 2020 acura rdx. The contact stated while driving 35 mph, while depressing the accelerator pedal the vehicle failed to accelerate. The contact stated several unknown warning lights were illuminated. The contact was able to park on the side of the road and stated he restarted the ignition and continued to drive his residence but continued to experience the failure.the vehicle was not drivable. The vehicle was towed to local dealer acura columbus located at 4340 w dublin granville rd, dublin, oh 43017, (614) 761-1222, where it was diagnosed with low battery voltage. The contact continued to experience the failure. The manufacturer had not been informed of failure. The failure mileage was 1,390.
The electrical system and related systems sporadically fail to operate and in some cases attempt to take over control of the vehicle making it extremely unsafe while driving.when the dealership (spitzer) was alerted they shown no interest in even looking at the vehicle. The problems persist on a daily basis.
The electrical system and related systems sporadically fail to operate and in some cases attempt to take over control of the vehicle making it extremely unsafe while driving.when the dealership (spitzer) was alerted they shown no interest in even looking at the vehicle. The problems persist on a daily basis.
My suv has been in service over 15 times stemming from electrical issues with the dash harness, multi times for loss of power while driving, loss of infotainment systems, and piping noise coming from the speakers. The loss of power and 'limp mode' has happens 3 times. Once at highway speed after an out of state trip, and twice on my way to work during humid conditions. The electric issues have happened multi times during all driving conditions. I was on my way home from work today, and i started to smell something burning. I worked my way out of the main highway when smoke started pouring out of the ac vents. A few moments later i could see flames coming out of the dash behind the infotainment screen.
While driving northbound on i-75 through the leading edge of the remnant of hurricane sally on 9/16/2020 my vehicle suddenly lost speed control and the check engine icon started flashing. I managed to safely pull off the interstate onto the shoulder and stopped the engine. After reviewing the owners manual i verified that the gas fill door was closed. Started the engine and had no icons or warnings. I then got back on the interstate but about twenty miles later the car again lost speed, 9 maintenance warnings and multiple alarm icons lit up. This time the max speed obtainable was about 20 mph. I managed to drive on the shoulder to an exit and stop. I called acura and they had aaa send a tow truck to take car to the dealer in macon, ga. The dealer said two cylinders were not firing and numerous codes were reported. They were able to reset the computer to eliminate the alarms and take it out of "limp mode" but they could not say what caused the problem or what the permanent fix would be. My vehicle had 4314 total miles and had only been owned for less than 3 months when this occurred. This could have caused a multiple vehicle wreck resulting in injuries or deaths to my family and other motorists.
The contact owns a 2020 acura rdx.the contact stated while driving approximately 75 mph in the rain, the vehicle loss motive power and decelerated with the check engine warning light illuminated. The contact guided the vehicle off to the side of the roadway. The vehicle was restarted after several minutes and slowly driven to gas station parking lot. The contact called acura of columbus (6549 whittlesey blvd, columbus, ga 31909, (706) 576-6700) who diagnosed the failure over the phone, stating that the turbo charger inter cooler system had allowed moisture into the system while it was raining and caused the engine to shutdown. The contact was advised to slowly drive the vehicle around the parking lot once it stopped raining for the moisture to dissipate from the system. The contact was informed that the engine would reset once the inter cooler was clear of moisture. The contact followed the advice and was then able to drive the vehicle back to the residence. The vehicle was taken to acura columbus (4340 w. Dublin granville rd, dublin, oh 43017) to be diagnosed. The contact was informed that the inter cooler kit needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 7,300.
I was accelerating to approximately 55mph to pass a vehicle. As soon as i completed the pass,the engine decelerated to 20 mph and the check engine light was flashing. Fortunately for us we were able to get the car safely off of the road. We then shut the engine off. Waited about 5 minutes restarted the engine and it ran fine the rest of the way home.
This is the second complaint i have filed with the ntsb.the transmission in my 2020 acura rdx feels as if it is slipping.from a complete stop to trying to advance the call forward, the engine will act as if it cannot find first gear and then will "jump".this does not happen all the time but is frequent enough to garner my attention.this problem started immediately after i purchased the car.i have brought it to the attention of the acura dealer multiple times but the refuse to deal with it because they say the ntsb has not issued any recalls for this particular problem.
November 22, 2020 10:15 pm route 287 (in route to edison rte 1 exit). 2020 acura rdx a-spec - a few minutes after accelerating safely onto a merging lane (with trucks) the engine performance light starts blinking and car started to slow down almost to a roll. As the truck's headlights got closer, it managed along with several other cars to switch lanes as i turned hazard lights on and steered the car into the shoulder. I turned the car off (hazard lights still on) waited a few minutes and when i turned it back on the engine performance light was off and i was able to drive home. Acura needs to address this before something tragic happens. Car was purchased in june and was under 6700 miles when this happened. It was also serviced with maintenance b a week prior to my trip.
- 2020 acura rdx aspec purchased apr2020 new- ~2,800 miles when incident occurred on sat, 4jul2020- was traveling on i-10 west at ~70 to 75 mph- attempted to pass a vehicle (on the left) when car lost all ability to accelerate and orange engine light began to blink in lower left corner of dashboard- i was pushing accelerator to the floor but no acceleration, no engine revving- vehicle slowed down to ~20 mph by the time i was able was able to get over to shoulder safely- turned car off waited ~30 seconds turned car back on and car appeared to function properly- i reported issue to acura dealership- service rep advised that this is a known issue, but service manager said he knew nothing about this issue- i researched issue and discovered that my vehicle appears to have experienced "limp mode" - as have many other 2019 and 2020 acura rdx models- at time of incident was using adaptive cruise control with one bar spacing between vehicles, start/stop was on, comfort mode, always use premium (93) fuel, gas tank was ~1/2 full, weather was clear ~90 degrees- after restarting car realized that had changed to sport+ mode- at this point, i no longer trust the safety of this vehicle- this could have caused a catastrophic accident had there been a fast moving vehicle (e.g. 18 wheeler) behind me - up to and including death- vehicle is currently at dealership for analysis
First time occurrence; i am the first time owner and bought my car new. Approximately 1 year and 3 months of ownership. Attempted to merge onto the freeway. Going about 55 mph and attempted to advance to 65 mph. Rpms increased to about 4500-5500 but no speed increase. Vehicle made a erving engine sound. Flashing check engine light them came on and again so speed increase with pressing the gas pedal. Car then started slowing down as it was not responding to my foot on the gas. Had to merge onto the side of the road, turn the vehicle off then back on.
After driving on secondary roads for an hour, i entered a highway. I was accelerating on the entrance ramp and noticed a car going very slow in the slow lane. I put on my blinker, accelerated more and moved to the middle lane of the highway. The car immediately went into 'limp mode', losing all power and the check engine was blinking. I could not pass the car that was going about 30 mph and had to apply my brakes in the middle of a highway as trucks were bearing down on me. This was terrifying! i was able to pull off to the side and shut down the engine. After 30 seconds i restarted the car and all power was returned with no check engine light. The dealer could find no problem, but honda needs to fix this before someone gets killed.
The contact owns a 2020 acura rdx. While the contact was passing a vehicle accelerating at 45 mph, the vehicle suddenly lost power and the check engine indicator flashed. The vehicle went into limp mode and slowed down to only 10 mph. When the contact pulled over and restarted the vehicle, it operated normally and was able to be driven home. The same failure occurred randomly on an earlier model vehicle. The contact scheduled an appointment with acura of augusta (1760 gordon hwy, augusta, ga 30904, (706) 737-5200). The manufacturer was not contacted. The failure mileage was 3,400.
While driving at a consistent rate of speed on a 65 mph highway the vehicle suddenly and without warning lost engine power. The vehicle began to rapidly drop speed and the check engine light would blink when the accelerator was depressed. I was forced to abandon the highway and pull over onto the shoulder - not in an emergency lane - in between north and south bound traffic because the vehicle would not accelerate over 20 mph or exceed 2,000 rpms. After 3 hours of waiting in this dangerous location acura roadside assistance was unable to locate a tow truck. I turned the vehicle off and back on and noticed the check engine light ceased blinking. I then proceeded to return home and the problem returned a second time, this time accompanied with numerous indicator lights (e.g., awd problem, abs problem, etc). The vehicle was towed to pohanka acura in chantilly, virginia. I was told the first time they cleared the codes they returned, but after a second time they did not. They were not able to replicate the problem, did not fix anything, and said it was caused by fuel choice. This is significant problem and safety risk known to acura. There is a patent history of acura choosing to not identify the root cause, associate this anomaly with fuel choice, and return the vehicle to the owner. In my opinion this is a negligent business practice and acura should be responsible for any injuries or damages associated with these unexpected, unannounced "limp mode" events.
While traveling to my dealer on interstate 69 in indiana, in the rain, i had to accelerate to avoid a conflict with a truck.when i pushed the accelerator to the floor, the check engine light came on and the car went into limp mode.i had to pull to the shoulder and restart the car to continue. The dealer provided me a loaner 2021 acura rdx, vin #5j8tc2h5xml023677 with 740 miles on the odometer, which experienced the same phenomena, check engine light coming on in the rain under acceleration, when i was attempting to merge onto interstate 69 at illinois road in indiana.pulling over to restart the engine allowed me to continue.
From the day i took delivery of my 2020 rdx advance in august, i've been completely crazy about it. Now, however, i'm feeling sad and disillusioned, but more importantly, i don't feel 100% safe driving it. Recently, after spending a few weeks in georgia, we were driving back home to northern virginia on i-85n in north carolina.it was and had been raining steadily the entire trip.there was moderate/heavy traffic moving at speeds between 60-75/80 mph. Somewhere just south of charlotte, the car suddenly started slowing down, even though i was pressing the accelerator!it was barely moving in the middle of traffic. The check engine light was blinking and the engine was rattling and sputtering.i immediately turned on the hazards and started crossing the two far right lanes to get over to the narrow shoulder.terrifying.fortunately, we were only about a 1/4 mile from an exit.we slowly made it on the shoulder to one of gas stations there.after checking the support section in the app and calling a tech at my home dealership, i shut the car off and let it sit for about 15 minutes.it started and we were able to finish the trip without further incident.we made it home safely, but the remaining six hours of the trip were mentally excruciating.we drove as slowly as safely possible in the right lane.i couldn't get it out of my head that it could happen again at any moment.and, i can't say it hasn't crossed my mind that i won't be able to get over that extended feeling of uncertainty while driving it.at least, not for now.i took it to the dealer on 11/25/19.they said they could not duplicate the issue, and that there were neither error nor fault codes stored.i had been hoping they would give me some explanation and reassurance that everything is fine.i wanted to feel 100% that the car is still safe to drive, but i'm not feeling that now.
- 2020 acura rdx aspec - my 2nd one of this model!!!!!- tue, 18may2021 - travelling at ~65 mph on the houston hardy toll road and lost all ability to accelerate and mil (engine light) came on - i was able to pull over 4 lanes to the right shoulder safely - i turned the car off, waited ~30 seconds and then turned the car back on - i drove to the dealership, gillman acura, which is ~21.4 miles, and delivered the car - gillman service rep advised that they were applying the intercooler replacement fix associated with acura service bulletin 20-053 - issued 21apr2021 - dealership replaced intercooler, i picked up the car on thu, 20may2021 - drove ~22 miles home and the very next day, fri, 21may2021, when i was ~3 blocks from my house, the vsa - vehicle stability assistant light came on- 21may2021 and the car is back at the dealership for repair- the rdx is a rolling death trap and i pray that it doesn't take one or more fatalities and/or serious injuries to acura owners and/or others before acura does the right thing - a recall - in apr2021, i purchased the first 2020 rdx aspec, vin:5j8tc1h6xll014219, and experience the "limp mode" issue on 4jul2020 while traveling on i-10 west from tallahassee to houston - vehicle had 2.8k miles and experienced limp mode - see nhtsa complaint >11339164 - dealership exchanged the first car and now i've experienced "limp mode" with the second car
Car lost all acceleration and went into limp mode attempting to overtake someone on the freeway, accelerating from 60 to 70 mph (in a 70).i had to navigate from left lane to right shoulder across 3 lanes of traffic.terrifying.car was remedied after turning off for a few minutes.of note, this was a long (3+ hour) trip in the rain.a quick search revealed a ton of other acura owners with a similar issue' noting specifically that it doesn't generate an error code thats stored that honda/acura can use to troubleshoot.my car was cpo, under a week since purchase, 6,000 miles on the odometer.crazy there isn't a recall.very dangerous
I purchased a 2020 rdx a spec package vehicle and almost immediately started experiencing a hesitation or slipping of the transmission sensation.it is intermittent but happens when coming to a complete stop and then trying to pull onto street, freeway or traffic from a complete stop.i have had the vehicle into the dealership but they refuse to acknowledge anything because the manufacturer has not posted any vehicle problems or recalls.the dealership says there is nothing wrong with car based on the "computer checks" run on the vehicle.the problem is becoming increasingly worse and i am becoming concerned about an accident because of the hesitation caused when trying to pull into traffic.
While driving, the engine suddenly lost power and started blinking the engine light and went into the "limp mode" mentioned here: https://topclassactions.com/lawsuit-settlements/consumer-products/auto-news/nhtsa-report-2020-acura-rdx-lost-power-while-driving/ i was forced to pull over without power and wait with the engine off until it resumed normal function. This could have caused a crash without the power to drive on the highway.
While traveling at highway speed without warning vehicle slowed to an idle and would not re-accelerate.vehicle was towed to an acura dealer who failed to find a fault.exact same situation occured the next day on the highway. Only this time i shut off the vehicle for 30 seconds and it restarted and resumed full power.was able to drive it to an acura dealer who again could not find a fault on the computer.however, the dealer kept the vehicle and ordered and replace the vehicle fuel pump complete.no issues since.
After a stop at the va welcome center, i attempted to merge into traffic on i-81 north.the vehicle suddenly lost power and the check engine light came on.i was able to move to the shoulder and avoid being rear ended.the vehicle was towed to duncan acura.they determined multiple cases of similar models had the same complaint.this is a known issue that has the potential for loss of life and should be remedited immediately.one online source said acura has known of this problem since 2016.*dt
The contact owns a 2020 acura rdx. The contact stated that while accelerating above 50 mph, the vehicle loss motive power and stalled without warning. The contact pulled over and waited for several minutes before restarting the vehicle and, the vehicle operated as intended. Napleton's palm beach acura (6870 okeechobee blvd, west palm beach, fl 33411, (877)363-2817) was contacted and informed of the failure. The contact was informed that the vehicle needed to be diagnosed. The contact was notified of an unknown tsb related to the failure. The contact was informed to call back in january 2021 for assistance. The manufacturer was made aware of the failure and was informed that the vin was not subjected to a recall. The manufacturer recommended that the vehicle be diagnosed and the results forwarded to a representative. The contact was provided a case number. The vehicle was not repaired. The approximate failure mileage was 5,300.*dt
While driving down a two lane 55 mph speed limit road, i came upon a car that had stopped in my lane and direction of travel.i slowed down, probably under 30 mph, and decided to go around the vehicle.i was over the center line of the road and floored my accelerator to get around the stopped vehicle as quickly as possible. Right after this my car lost power and the mil light came on.i can not remember if it was flashing or on steady.my car's engine was running but had no power so i pulled off the road and turned it off.after about a minute, i restarted my car, the mil light was off and my car ran fine.i have a code reader.when i got home the first thing i did was attach the code reader and found that there was no code(s) stored.i was of the belief that if the mil light came on a code would be stored.my concern is my car lost power when i really needed it to pass safely.the dealer said the manufacturer is aware of the same problem but i want it on record.i checked the acura forum and found other owners have had the same problem of the car going into limp mode, the mil light coming on and no code stored.
Driving in the rain, accelerating onto a highway, our 2020 acura rdx lost power and would not accelerate. The check engine light was blinking, and we were forced to pull over. After restarting the car, the the check engine light was off and we were able to drive normally. The car was taken to the dealer on 10/24/20 but the issue could not be reproduced. We were informed that acura is aware of the problem and may be working on a fix. The problem is also widely reported on the acurazine internet forum. Researching the issue, it appears to only happen during rainy conditions and when accelerating.
2020 acura rdx with approx 6,200 miles. Driving from pittsburgh, pa to new jersey. I reached new jersey after driving from pittsburgh. There was moderate to heavy rain showers during the drive. The rain ended prior to me entering new jersey. I exited the jersey turnpike for the on ramp to 195 east. I was going approximately 45 miles mph when i pressed the gas pedal to accelerate so i could safely enter traffic. I could feel the engine give way as i pressed the pedal. The car decelerated and the check engine light illuminated. I pulled off the highway to the side of the road and put on the flashers. I let the car run at idle. The check engine lite went off so i tried to accelerate the vehicle with no luck. The engine would rev a little but the car would only accelerate to approximately 25 mph. I tried this multiple times. I was near an exit and the vehicle was able to move at a slow speed so i drove approximately 2 miles to a friend's house. Again, the vehicle would not go over 25 miles an hour. After reaching my friend's house,i turned off the ignition. About 1 hour and 30 minutes later i turned on the vehicle. This seemed to fix the problem and i was able to continue home with no further issues. The check engine light remained off. Acura looked at the car but there was no record of the problem and they could not duplicate the issue. Not sure if it was an electrical issue or an engine issue.
I recently leased2020 acura rdx base model suv. I have noticed frequent unexplained deceleration when on highway, probably occurs at leased once every time i drive at highway speeds.i have contacted acura of pleasanton via the sales associate i have dealt with for the past several years, described the problem. Have not received response, and it does not appear that a recall on this model has been issued, so i am is contacting the company directly.in researching the issue online i find there have been at least 40 complaints to the nhtsa regarding exactly the same issue. Many of the complaints have included prior visits to acura dealers for repairs, but what was done did not solve the problem. So appears acura is aware of the issue also that it could be a safety factor, based on reports in the complaints. I have not had an instance where safety was involved - yet - but i can see the potential for a dangerous situation, when my rdx decelerates, there is nothing i can do, the vehicle is unresponsive for a period of time, which could lead to an accident.i have received mailings from a legal group urging me to file, they indicate that my rdx is subjectthe 'lemon law'.i am also aware from searching the internet that more than one class action suit has been filed by rdx owners who have experienced the same problem.i don't see the point of taking vehicle in for service since others report the problem does not get resolved, and acura does not seem to have solution for deceleration issue.
Brand new with 4000 miles. It went limp, stalled and went to neutral while driving, had to stop by the side of the road and restart to reset. And it went limp on highway at 70 mph, continue to decelerate rapidly and did not respond to gas and went limp, engine did not rev up with any amount of gas. It only responded when i set the cruise and hand accelerate that way. Dangerous and scared to drive it
On 7/22/2020, i was entering the mass pike from i-495 outside of boston.i accelerated to get around a box truck and suddenly the engine light started flashing and the car started to lose power.no matter how much i stepped on the gas, the car kept losing speed. Thankfully, i was near a rest stop and was able to pull to the shoulder (from the middle lane) and had enough momentum to get the car in the parking lot.thank goodness it was nighttime and with covid, there aren't as many cars on the road.this could have ended very badly for my children and me if traffic levels were what they usually are in that area.as soon as i put the car in park, the engine light went off.i called acura roadside assistance and turned the car off.roadside assistance transfered me to an acura service department on the west coast that was still open.the service tech i spoke to said she never heard of the problem and "maybe" if i turned it off and turned it back on, it might be okay.i also googled and saw that this exact situation has happened to other owners and that after turning the car off and back on again, their cars were fine.i did the same, and the car went back into its normal mode and i was able to drive the rest of the way home without further incident.
Driving 70 mph down interstate and all of the sudden the check engine light started flashing and the vehicle lost all power. Had to make an emergency move to the shoulder. The check engine light remained flashing and when car shut off and turned back on the engine light was not on and vehicle operation seemed to turn to normal. Have seen other reports of this specific model of vehicle losing power at highway speeds and is very dangerous situation.
This car has 21,000 miles, while accelerating the car lost power and the engine light came on, almost caused a severe crash with semi truck.there are numerous articles post about this exact same problem with 2019 and 2020 acura rdx and some information indicates it was due to solvents used in the manufacturing process of the in tank fuel pumps. It is more pronounce in warmer climates and rain.acura needs to issue a recall before people get killed from this deficiency in their product.
At approximately 10a oct 14th 2020 traveling south bound route 15 in lycoming county pa weather conditions light rain 65deg f driving 2020 acura rdx with 2800 miles on odometer. Upon approach of truck traffic in right lane moved into line of faster moving traffic in left lane to pass trucks when the acura rdx immediately lost power and speed, almost caused a chain of rear end collisions and the vehicle flashed the engine light on the display and would not maintain more than 25 mph in a 70 mph zone. Left the roadway shut the vehicle off and restarted in approximately three mins and vehicle function was normal for the remaining 40 miles of the trip.oct 16 2020 contacted honda motors usa customer service and was told to contact dealer (150 miles away) for diagnosing. Upon some quick research discovered this is a common complaint for many 2019/2020 acura rdx owners.this is an obvious safety issue that acura is aware of and is not addressing. Currently there is no recall and not one owner has had any resolution to date. I request the nhtsa intervene immediately to engage acura in resolving this critical vehicle design flaw. This is a deadly issue. Thank you.
I wanted to let you know a frightening experience we had with the acura rdx on august 16th.my family, including my 2 children & dog, were driving home on the expressway in the hov line.my husband was driving the rdx we just leased not even a month ago.he had the car in cruise control doing 60 mph.the car suddenly lost acceleration and despite my husband trying to hit the gas, the car would not go and eventually lost power and came to a dead stop in the hov lane. He just missed getting hit by the car behind him.you can imagine how catastrophic this could have turned out.the malfunction indicator light came on.he turned the car off and let it cool as it said to in the manual.eventually after being turned off for approximately 5 - 7 minutes, he turned the car back on and it started.he drove home, but clearly we were beyond shaken.
I was driving on a freewayat 4:30am when i suddenly lost all power from the engine and it went into limp mode. The check engine light was flashing and fortunately there was no traffic so i was able to pull off the road. I shut off the car and sat for a few minutes and when i restarted the car everything was working fine. I had a 12 hour drive ahead of me and i never stopped thinking of how that could have ended up so badly. Later that day as i was driving through atlanta i shuddered to think what could have happened if this lack of propulsion had occurred. My guess, quite bluntly, is that i probably would have been killed.i have read online of this problem happening to a significant number of other people. Acura needs to be held accountable before someone is killed!
I drive a 2020 acura rdx having 1,840 miles. While driving on the highway on two separate occasions (approximately several months apart), my car had suddenly decelerated. My foot was not on the break at all. The car would not accelerate when applying my foot on the accelerator. Fortunately there was still enough forward motion in the car for me to be able to pull over to the side without incident. After a few seconds, i stepped on the accelerator again and the car had returned to normal operation.i brought the car in to the dealership for service. They could not find or duplicate the problem related to my experiences. I gave them copies of my internet searches showing other drivers' complaints having similar "limp mode" experiences. The dealership claimed they are not aware of this problem and of any complaints. I find this response absolutely frustrating because the safety of my family and friends are at stake. For now, i am limiting my driving to what is only necessary until this defect is resolved. I am also considering other options.
While driving at approx. 75mph one rainy evening the engine lost power, and would not maintain speed. After mitigating oncoming traffic from behind i was able to get over 3 lanes to the shoulder and turn the vehicle off.after restarting the ignition, the vehicle resumed with normal power.
On two occasions theacura collision mitigation braking system "cmbs" engaged erroneously and aggressively. 1)whilst traveling on an interstate in heavy traffic at a speed of about 50 mph,the car we were following momentarily braked then quickly accelerated.accordingly our vehicle was braked, and upon releasing the brake to continue to follow the flow of traffic, the rdx's system misread the clear road ahead and automatically braked, hard, fully stopping the vehicle.the vehicle behind us skidded to the shoulder to avoid hitting us, and it almost caused a multi-car pile up.2) while driving on a two-way two-lane road the system engaged while rounding a bend of about 30 degrees at about 25 mph.a vehicle was coming around the apex of the bend in the opposite direction (other vehicle bending to the left) just as our vehicle also reached the apex of the turn (bending to the right right); the cmbs flashed "brake", but as no braking was warranted nor applied, the cmbs system flashed "brake" on the dash and subsequently braked abruptly, again stopping the vehicle in a traffic lane with a clear road ahead. We currently have two other vehicles with forward collision mitigation systems and have had that features in three other vehicles since 2015. I've never experienced this type of behavior.
Brand new with 4000 miles. It went limp, stalled and went to neutral while driving, had to stop by the side of the road and restart to reset. And it went limp on highway at 70 mph, continue to decelerate rapidly and did not respond to gas and went limp, engine did not rev up with any amount of gas. It only responded when i set the cruise and hand accelerate that way. Dangerous and scared to drive it
Car lost all acceleration and went into limp mode attempting to overtake someone on the freeway, accelerating from 60 to 70 mph (in a 70).i had to navigate from left lane to right shoulder across 3 lanes of traffic.terrifying.car was remedied after turning off for a few minutes.of note, this was a long (3+ hour) trip in the rain.a quick search revealed a ton of other acura owners with a similar issue' noting specifically that it doesn't generate an error code thats stored that honda/acura can use to troubleshoot.my car was cpo, under a week since purchase, 6,000 miles on the odometer.crazy there isn't a recall.very dangerous
On 7/22/2020, i was entering the mass pike from i-495 outside of boston.i accelerated to get around a box truck and suddenly the engine light started flashing and the car started to lose power.no matter how much i stepped on the gas, the car kept losing speed. Thankfully, i was near a rest stop and was able to pull to the shoulder (from the middle lane) and had enough momentum to get the car in the parking lot.thank goodness it was nighttime and with covid, there aren't as many cars on the road.this could have ended very badly for my children and me if traffic levels were what they usually are in that area.as soon as i put the car in park, the engine light went off.i called acura roadside assistance and turned the car off.roadside assistance transfered me to an acura service department on the west coast that was still open.the service tech i spoke to said she never heard of the problem and "maybe" if i turned it off and turned it back on, it might be okay.i also googled and saw that this exact situation has happened to other owners and that after turning the car off and back on again, their cars were fine.i did the same, and the car went back into its normal mode and i was able to drive the rest of the way home without further incident.
When accelerating on the expressway, the car suddenly lost propulsion without warning. The car would not maintain a speed or accelerate. After the car started to slow down, i had to coast to the shoulder of the expressway and power cycle the car. After restarting the engine and two attempts, the car would still not accelerate.
- 2020 acura rdx aspec purchased apr2020 new- ~2,800 miles when incident occurred on sat, 4jul2020- was traveling on i-10 west at ~70 to 75 mph- attempted to pass a vehicle (on the left) when car lost all ability to accelerate and orange engine light began to blink in lower left corner of dashboard- i was pushing accelerator to the floor but no acceleration, no engine revving- vehicle slowed down to ~20 mph by the time i was able was able to get over to shoulder safely- turned car off waited ~30 seconds turned car back on and car appeared to function properly- i reported issue to acura dealership- service rep advised that this is a known issue, but service manager said he knew nothing about this issue- i researched issue and discovered that my vehicle appears to have experienced "limp mode" - as have many other 2019 and 2020 acura rdx models- at time of incident was using adaptive cruise control with one bar spacing between vehicles, start/stop was on, comfort mode, always use premium (93) fuel, gas tank was ~1/2 full, weather was clear ~90 degrees- after restarting car realized that had changed to sport+ mode- at this point, i no longer trust the safety of this vehicle- this could have caused a catastrophic accident had there been a fast moving vehicle (e.g. 18 wheeler) behind me - up to and including death- vehicle is currently at dealership for analysis
It was mildly raining and i went to accellerate onto the highway and all a sudden without warning the car started to violently shake and stutter and the car lost all power and i was almost hit by another car because i lacked power. The vehicle then refused to accelerate and i had to dangerously glide off the highway without power and the vehicle had to be towed. Every check engine light came on. I then had the vehicle fixed and they said it was a problem with an engine coil.three weeks later in the same situation in the mild rain the exact same problem happened again. I went to get on the highway in a mild rain the car broke down the exact same way. I am waiting for it get diagnosed again.
At approximately 10a oct 14th 2020 traveling south bound route 15 in lycoming county pa weather conditions light rain 65deg f driving 2020 acura rdx with 2800 miles on odometer. Upon approach of truck traffic in right lane moved into line of faster moving traffic in left lane to pass trucks when the acura rdx immediately lost power and speed, almost caused a chain of rear end collisions and the vehicle flashed the engine light on the display and would not maintain more than 25 mph in a 70 mph zone. Left the roadway shut the vehicle off and restarted in approximately three mins and vehicle function was normal for the remaining 40 miles of the trip.oct 16 2020 contacted honda motors usa customer service and was told to contact dealer (150 miles away) for diagnosing. Upon some quick research discovered this is a common complaint for many 2019/2020 acura rdx owners.this is an obvious safety issue that acura is aware of and is not addressing. Currently there is no recall and not one owner has had any resolution to date. I request the nhtsa intervene immediately to engage acura in resolving this critical vehicle design flaw. This is a deadly issue. Thank you.
I was driving on a freewayat 4:30am when i suddenly lost all power from the engine and it went into limp mode. The check engine light was flashing and fortunately there was no traffic so i was able to pull off the road. I shut off the car and sat for a few minutes and when i restarted the car everything was working fine. I had a 12 hour drive ahead of me and i never stopped thinking of how that could have ended up so badly. Later that day as i was driving through atlanta i shuddered to think what could have happened if this lack of propulsion had occurred. My guess, quite bluntly, is that i probably would have been killed.i have read online of this problem happening to a significant number of other people. Acura needs to be held accountable before someone is killed!
While traveling to my dealer on interstate 69 in indiana, in the rain, i had to accelerate to avoid a conflict with a truck.when i pushed the accelerator to the floor, the check engine light came on and the car went into limp mode.i had to pull to the shoulder and restart the car to continue. The dealer provided me a loaner 2021 acura rdx, vin #5j8tc2h5xml023677 with 740 miles on the odometer, which experienced the same phenomena, check engine light coming on in the rain under acceleration, when i was attempting to merge onto interstate 69 at illinois road in indiana.pulling over to restart the engine allowed me to continue.
It was mildly raining and i went to accellerate onto the highway and all a sudden without warning the car started to violently shake and stutter and the car lost all power and i was almost hit by another car because i lacked power. The vehicle then refused to accelerate and i had to dangerously glide off the highway without power and the vehicle had to be towed. Every check engine light came on. I then had the vehicle fixed and they said it was a problem with an engine coil.three weeks later in the same situation in the mild rain the exact same problem happened again. I went to get on the highway in a mild rain the car broke down the exact same way. I am waiting for it get diagnosed again.
I was on a three hour drive in the rain and around the 2.5 hour mark i attempted to overtake a vehicle by rapidly accelerating.the vehicle had a complete loss of power and the check engine light illuminated.the car would not accelerate however the engine was running.i had to get to the shoulder across multiple lanes without engine power. The vehicle would only drive at idle speed until i powered the vehicle down and restarted at which time normal operation resumed and the check engine light was no longer illuminated.this is the second time this has occurred on a lengthy drive in the rain both times when attempting to overtake another vehicle. The latest occurrence was on april 10th 2021.the acura dealership was unable to replicate or find any error codes in the ecu and directed me to corporate acura to file a case.there's been no traction with that case and the vehicle remains unsafe to operate in the rain.
When accelerating, my vehicle continues to have sudden deceleration, loss of power and stalls. While driving, the vehicle continues to have very sudden decelerate and loses power which is very dangerous given the volume and speed of other vehicles on the road. When driving steady for more than 30 minutes, you can hear the vehicle downshift or trying to go into another gear. It's only a matter of time before an accident happens if it has not yet already happened to someone else where life if not worth the risk.. Given the number vehicle owners who have had this same experience, i do not understand why this vehicle has not been recalled.it needs to be recalled as soon as possible before a life is involved.by the time the dealer checks for transmission issues, of course they do not find anything after a 10-minute drive which is very frustrating for the owner only to experience this issue over and over again!i am an unsatisfied and frighten by my experience. This issues also seems to be getting worse and worse!!!!!!no crash.....yet!
Driving 40 mph in heavy rain, had to accelerate quickly while changing lanes, engine when into derate. Check engine flashing, loss of power, engaged 4 way flasher, went 25mph to interstate exit.
My car's engine quit as i was about to make a right turn off a 6 lane road. It would not restart. By design, the transmission immediately goes into park (electrickly). There is no way for the driver to put it into neutral so it could be pushed or serviced by a flat bed tow truck. As a result my car blocked the turn lane requiring numerous cars to go around me putting my wife and i in danger of being hit. It also put the drivers of cars who were detouring around me in danger of collision with cars in the three thru lanes. The police placed one of their cars in the lane with lights on to mitigate the danger. They also tried to start my car un-succcessfully. The dealer repaired my car by replacing a defective "o" ring in the fuel pump pressure line. This was a recall item i had previously had done by the dealer
While driving, the engine suddenly lost power and started blinking the engine light and went into the "limp mode" mentioned here: https://topclassactions.com/lawsuit-settlements/consumer-products/auto-news/nhtsa-report-2020-acura-rdx-lost-power-while-driving/ i was forced to pull over without power and wait with the engine off until it resumed normal function. This could have caused a crash without the power to drive on the highway.
While driving at approx. 75mph one rainy evening the engine lost power, and would not maintain speed. After mitigating oncoming traffic from behind i was able to get over 3 lanes to the shoulder and turn the vehicle off.after restarting the ignition, the vehicle resumed with normal power.
The contact owns a 2020 acura rdx. While the contact was passing a vehicle accelerating at 45 mph, the vehicle suddenly lost power and the check engine indicator flashed. The vehicle went into limp mode and slowed down to only 10 mph. When the contact pulled over and restarted the vehicle, it operated normally and was able to be driven home. The same failure occurred randomly on an earlier model vehicle. The contact scheduled an appointment with acura of augusta (1760 gordon hwy, augusta, ga 30904, (706) 737-5200). The manufacturer was not contacted. The failure mileage was 3,400.
When accelerating on the expressway, the car suddenly lost propulsion without warning. The car would not maintain a speed or accelerate. After the car started to slow down, i had to coast to the shoulder of the expressway and power cycle the car. After restarting the engine and two attempts, the car would still not accelerate.
While driving northbound on i-75 through the leading edge of the remnant of hurricane sally on 9/16/2020 my vehicle suddenly lost speed control and the check engine icon started flashing. I managed to safely pull off the interstate onto the shoulder and stopped the engine. After reviewing the owners manual i verified that the gas fill door was closed. Started the engine and had no icons or warnings. I then got back on the interstate but about twenty miles later the car again lost speed, 9 maintenance warnings and multiple alarm icons lit up. This time the max speed obtainable was about 20 mph. I managed to drive on the shoulder to an exit and stop. I called acura and they had aaa send a tow truck to take car to the dealer in macon, ga. The dealer said two cylinders were not firing and numerous codes were reported. They were able to reset the computer to eliminate the alarms and take it out of "limp mode" but they could not say what caused the problem or what the permanent fix would be. My vehicle had 4314 total miles and had only been owned for less than 3 months when this occurred. This could have caused a multiple vehicle wreck resulting in injuries or deaths to my family and other motorists.
My 2020 acura rdx has now gone into "limp mode" 4 times since i have purchased this car. Twice, i almost was involved in a accident due to this suddenly lose of acceleration. In "limp mode" the vehicle will not shift gears and you are forced to try to slow down and move over to a safe place. You must then turn off the vehicle ~ which so far has reset whatever issue happens and then you are able to drive normally again. My vehicle only has 15,000 miles on it. In all instances i was driving on a highway at approximately 60 - 65 miles per hour, with wet road conditions and was attempting to pass a slower moving vehicle. When pressing down to accelerate, the vehicle tries to downshift, but it pauses and the engine light comes on ~ (limp mode). I loose any acceleration and am forced to try to safely move over toward the emergency lane to turn off the vehicle to get it to reset. So far, this has at least allowed me to continue on my travels. But this is very alarming and dangerous, especially if your on a two lane road trying to pass a slower vehicle.
On 2 occasions while accelerating from a complete stop, the vehicle would barely accelerate beyond 5 mph even while attempting to reach normal speed of 35 mph. The vehicle rpm's were at 6,000 - 7,000 indicating the accelerator was telling the engine to produce propulsion, yet the only way to correct the issue was to park, turn off the vehicle, and restart the engine. This appears to be a re-occurring issue with the transmission / drivetrain / software that has been known with acura transmissions since 2016. Dealer could not find a fault code, drove the vehicle for over 150 miles and could not reproduce the issue.however, there are numerous complains online showing the same issue including a class action lawsuit that was filed in 2020.yet acura has issued no recall alert or permanent solution (confirmed by dealer).issues with the vehicle quickly deaccelerating and entering "limp" mode have also been reported which appears to be similar in nature and root-cause being the transmission / software related issue.this problem can result in unexpected engine failure or inability to operate the vehicle in a high-risk situation such as highway driving, crossing an intersection, causing a vehicle pile-up, or worse.after 4+ years and thousands of reports of the same issue, a federal investigation should be initiated before a larger widespread even occurs similar to what happened with toyota.
The contact owns a 2020 acura rdx. The contact stated while driving 35 mph, while depressing the accelerator pedal the vehicle failed to accelerate. The contact stated several unknown warning lights were illuminated. The contact was able to park on the side of the road and stated he restarted the ignition and continued to drive his residence but continued to experience the failure.the vehicle was not drivable. The vehicle was towed to local dealer acura columbus located at 4340 w dublin granville rd, dublin, oh 43017, (614) 761-1222, where it was diagnosed with low battery voltage. The contact continued to experience the failure. The manufacturer had not been informed of failure. The failure mileage was 1,390.
While driving at a consistent rate of speed on a 65 mph highway the vehicle suddenly and without warning lost engine power. The vehicle began to rapidly drop speed and the check engine light would blink when the accelerator was depressed. I was forced to abandon the highway and pull over onto the shoulder - not in an emergency lane - in between north and south bound traffic because the vehicle would not accelerate over 20 mph or exceed 2,000 rpms. After 3 hours of waiting in this dangerous location acura roadside assistance was unable to locate a tow truck. I turned the vehicle off and back on and noticed the check engine light ceased blinking. I then proceeded to return home and the problem returned a second time, this time accompanied with numerous indicator lights (e.g., awd problem, abs problem, etc). The vehicle was towed to pohanka acura in chantilly, virginia. I was told the first time they cleared the codes they returned, but after a second time they did not. They were not able to replicate the problem, did not fix anything, and said it was caused by fuel choice. This is significant problem and safety risk known to acura. There is a patent history of acura choosing to not identify the root cause, associate this anomaly with fuel choice, and return the vehicle to the owner. In my opinion this is a negligent business practice and acura should be responsible for any injuries or damages associated with these unexpected, unannounced "limp mode" events.
The contact owned a 2020 acura rdx. The contact stated while driving approximately 35 mph, the vehicle inadvertently slowed down and without warning a strange noise came from the engine compartment and a sudden jerk to the wheel when the vehicle accelerated without warning up to approximately 100 mph. The contact was able to exit the highway where the vehicle made another strange noise from the engine compartment and the wheel jerked when the vehicle accelerated without warning again which resulted in the contact crashing into a group of 3 vehicles. There were 2 confirmed injuries which were the occupants of the contact's vehicle the driver and front seat passenger. The contact sustained a broken sternum, internal bleeding, decompression of lower back, and swollen right side foot. The contact's son sustained a lumbar fracture and a contusion. The contact does not know if anyone in the other vehicles were injured. A police report was taken and the vehicle was towed to an insurance lot. The vehicle was then towed to a salvaged lot and deemed a total loss. The contact stated she does not know if warning lights were illuminated. The manufacturer was informed of the failure and told the contact that they were unable to assist. The failure mileage was approximately 5,040.
On oct 31 2019 we purchased the 2020 rdx advance and the passenger front seat airbag light off has been sporadically staying on when my wife is sitting in the passenger seat. Which indicates the airbag is not armed on that side.luckily we have been taking photos of the switch coming on with her sitting in the seat. They say its a weight issue which is unacceptable.if you turn the car off the airbag light resets to off when she is sitting in the car. If the car is running and you pick up a passenger the airbag light does not turnoff. Dealer responded it being a weight issue and that the sensors are different between the driver and passenger.this is unacceptable safety issue.
Rdx fwd with 1300 miles. Noticed clicking and grounding metal noise while applying brakes. After researching information provided on line this is ongoing problem with rdx's that acura is allegedly working on the problem . I am afraid this isserious brakes safety issue . It's a on going problem when driving and applying brakes.
The front and/or rear brakes make a high-pitched squeal when lightly applied at 15 mph or less. My vin didn't make it on the published list below, but i am experiencing the same issues. Please update the service bulletin to include my vin: https://static.nhtsa.gov/odi/tsbs/2019/mc-10168081-0002.pdf
The contact owns a 2020 acura rdx. The contact stated that after the vehicle was parked for awhile, the brakes would squeak when the brake pedal was depressed. The failure occurred the day after the vehicle was purchased. The vehicle was taken to the dealer and was informed that the failure could have been caused by the contact driving in a wet environment. The contact took the vehicle back to the dealer due to the sounds coming from the rotors. The dealer was unable to duplicate the failure. The contact recorded the squeaking sound and played it for the dealer to hear. Since the dealer could not duplicate the noise, the vehicle was not repaired. The manufacturer was called and directed the contact back to the dealer. The failure mileage was 780. *dtcurrent status consumer stated rotors and back brakes were replaced, but noise still remains. Dealer is working on fixing the noise due to surface glaze.
I bought a brand new 2020 acura rdx.after a few months, at 1210 miles i started hearing a squealing, grinding noise while applying the brakes under moderate use .the brakes have been serviced or repaired 5 times at two different acura service centers.the noise seems to go away for a bit but always comes back.acura corporate has advised for these makes and models that came off the production line at a certain time all have this same issue.they are supposedly working on a service bulletin to fix it.they claim the noise is not an indication of any safety concern. My new premium vehicle is sitting in the driveway as i have concerns driving it due to continual breaking noises.acura was well aware of these issues and continued to sell the vehicles to consumers.
Typically only in cold months, brakes squeal extremelyloudly and feel like they are grabbing, especially if downhill (and it can be at low speeds and minor declines). The occurrence happened within 2-3 weeks of purchase and was reported to dealer. Dealer found no evidence of issues. Told to report to client services and was told working on solution. Now told dealer will need to resolve if there's issues. Issue occurs at any rate of speed and dissipates, for most part, after driving awhile but will return within 30 minutes of car-being turned off.
Typically only in cold months, brakes squeal extremelyloudly and feel like they are grabbing, especially if downhill (and it can be at low speeds and minor declines). The occurrence happened within 2-3 weeks of purchase and was reported to dealer. Dealer found no evidence of issues. Told to report to client services and was told working on solution. Now told dealer will need to resolve if there's issues. Issue occurs at any rate of speed and dissipates, for most part, after driving awhile but will return within 30 minutes of car-being turned off.
Vehicle has a high pitch squeal from both the front brakes at low speed.
Car came to sudden stop when crossing a intersection with train tracks in them collision avoidance system came on their was no other car around me except for metal train rails to make sensor react. Their was no one behind me but could have caused major accident. The vehicle was in a metropolitan area and on city streets with no bad weather.
Purchased brand new. At two thousand miles the brakes are scrubbing and grinding.took it back to dealer and they've then informed us it is an issue with this model. At 4 thousand miles they are making the same noise. Now we are told it will do no good to replace them. Is my vehicle safe to drive?
Brakes make a continuous high pitch squeal noise when engaged for approximately 2 miles every time i start driving my car regardless of weather. Sterling acura replaced the brakes and rotors but the issue remained. Honda says they are aware of the issue but do not know what is causing it. They reassured me this is not a safety issue while telling me they do not know what is causing it or how to fix it. I feel unsafe driving my brand new 2020 acura rdx aspec.
Acura rdx front brakes making grinding noise took to dealer with 1000 miles on vehicle they changed front pads grinding noise returned ,back to dealership they changed front brake rotors at 1200 miles. I am afraid for my wife who drives the vehicle that it's unsafe
Brakes defective. New 2020 acura rdx at approx 1100 mi brakes started loudly grinding/squealing during stopping. Took in for service and was advised it was a known issue with 2020 rdxs and they would perform a 2019 tech bulletin fix. Auto was fine for 2 months and started again at 2100 mi. Returned to dealer and was told they were aware of issue and there was no fix but it wasn't a safety issue. They would call if acura ever determined the problem and a fix. Car now only has 2400 mi because we are afraid to take on a highway going over 40 mph because of safety. Car was sold brand new with a known brake defect. Claim was filed directly with acura and they advised they don't have a fix but engineers are working on it. This is unacceptable because we have a $49,000 car sitting in the driveway because we are afraid to drive it further than a few miles. Acura did not tell us what the problem is because we don't think they know or they would be able to have a fix.
Purchased brand new. At 100 milesbrakes make noise and i can feel abrasive rubbing/grinding. At wet conditions, noise significantly increase and generate vibrations when applying brakes. Dealership replace both front brakes and rotors only to have to the symptom re-occurrence about 20 miles later.submitted complaint to acura client relations and was told it is common issue with honda brakes and there is no fix for the problem.
We have a 2-month old 2020 acura rdx.we purchased the car on october 21st, 2019.it has approximately 1,500 miles on it at this time.we were traveling southbound at approximately 45 miles per hour. We were on a 4-lane road. As we approached a railroad crossing, our car came to an abrupt and forceful halt in the middle of the street.the railroad tracks are not rough and we had not applied the brakes at all. The lights were not flashing and there are no gates at this railroad crossing. We were shocked as this was completely unexpected.we are worried that should this happen when we're driving in snow or rain, we may lose control of the vehicle. Also, if this should happen when we're being followed by another car, it will certainly result in an accident. We have photographic evidence and also a dash-camera video of the incident available upon request.
Front brakes make noise and you can feel the abrasive rubbing. I have had both the brake pads and rotors replaced ar approx 2500 miles only to have the symptom reoccurrence about 500 miles later. Dealer says a ticket has been opened with acura to remanufacture brake pads but i have not had an update in over two months i think.happens when applying brakes going about 40-45 mph
Brakes were making a scraping noise when applied.vehicle had 2,679 miles.took it to fountain acura in orlando for inspection.dealer replaced pads and rotors on front no charge.dealer also stated that there was a possible material defect at the factory.
I was driving on the highway and the car slamed on its brakes by itself to a complete stop nothing was in front of me and almost got hit from behind. I called dealership said was a known issue with no fix at this time.
Brand new with 4000 miles. It went limp, stalled and went to neutral while driving, had to stop by the side of the road and restart to reset. And it went limp on highway at 70 mph, continue to decelerate rapidly and did not respond to gas and went limp, engine did not rev up with any amount of gas. It only responded when i set the cruise and hand accelerate that way. Dangerous and scared to drive it
The contact owns a 2020 acura rdx. The contact stated while the vehicle was stationary and while scraping ice off the rear hatch windshield, the windshield fractured. The vehicle was taken to joe rizza acura (8150 w 159th st, orland park, il 60462) where it was diagnosed with the rear hatch windshield needed to be replaced. The dealer informed the contact that this was a design defect and replaced the hatch door and the windshield. The contact stated that the windshield was replaced, but there was still pieces of broken glass left inside the hatch. The contact also stated while driving at various speeds, the brakes made a loud screeching sound. The vehicle was taken to the same dealer where the front and rear driver's and passenger's side brake pads were replaced. The contact was informed by the dealer that the brake pads on the vehicle were the wrong size. The manufacturer was made aware of the failure and referred the contact back to the dealer. The failure mileage was approximately 28,500.*dt
The contact owns a 2020 acura rdx. The contact stated that after the vehicle was parked for awhile, the brakes would squeak when the brake pedal was depressed. The failure occurred the day after the vehicle was purchased. The vehicle was taken to the dealer and was informed that the failure could have been caused by the contact driving in a wet environment. The contact took the vehicle back to the dealer due to the sounds coming from the rotors. The dealer was unable to duplicate the failure. The contact recorded the squeaking sound and played it for the dealer to hear. Since the dealer could not duplicate the noise, the vehicle was not repaired. The manufacturer was called and directed the contact back to the dealer. The failure mileage was 780. *dtcurrent status consumer stated rotors and back brakes were replaced, but noise still remains. Dealer is working on fixing the noise due to surface glaze.
The electrical system and related systems sporadically fail to operate and in some cases attempt to take over control of the vehicle making it extremely unsafe while driving.when the dealership (spitzer) was alerted they shown no interest in even looking at the vehicle. The problems persist on a daily basis.
When this rdxā€™s weight distribution shifts/flexes from turning out of a driveway or any parking entrance with an incline/decline the panoramic moonroof makes a popping sound across the rear of the moonroof. This occurs from both rear corners of the moonroof. The moonroof frame may be knocking around the body of the car due to lack of insulation or the moonroof frame not fitting properly. The problem appears to be fairly widespread with some owners on the acura forum site, acurazine, claiming the popping actually shattered the moonroof glass while driving. The popping sound that i experience daily, combined with the countless similar complaints is what has prompted me to file this complaint. Https://acurazine.com/forums/third-generation-rdx-2019-454/panoramic-sunroof-popping-982149/hopefully this can lead to an investigation and recall. Thank you.
Power lift gate makes a popping noise when openinghttps://acurazine.com/forums/3g-rdx-problems-fixes-458/power-liftgate-makes-popping-noise-when-opening-983782/
While the vehicle is in motion the suspension / front dampers are making clunking and popping noises every time you go over a bumps, potholes or turn on unleveled road. The suspension parts were replaced by the dealership and the noise has gotten more prominent.
All of a sudden after starting my car up in the morning my adapative damper system warning light came on.i called the acura dealer and they didn't know what i was talking about.i had to explain to the service representative who should know that acura advance model has an electronic shock system that adjusts shocks for certain type of driving.i personally leave mine on comfort but now it's stuck in sports mode.i drove 4 hours to take it to the dealer and it took them literally 5 hours to diagnose that the wiring harness is bad.they said they will have to literally take apart all the internal console, seats, carpets, etc to remove that item and replace it.now it's on back order for a month.the adviser said i can drive it without any issues for now but they weren't sure.so when i left the dealer we had a huge winter storm and my vehicle couldn't automatically engage the all wheel or snow driving options because the adaptive damper system is all interlinked to the issue with the wiring harness.normally it would have take me 4 hours to get home instead it became an 8 hr ordeal.my vehicle was sliding side to side and slipping. I had a all wheel drive vehicle that could not engage the all wheel system and couldn't use the snow driving options.instead was stuck in the sports mode..... A vehicle that is not even 1 years old having some major issues like this does not seem normal.
On october 30, 2020 i leased a 2020 acura rdx (awd tech) from springfield acura, 243 route 22 e, springfield, nj 07081.on november 11, 2019, i bought the car back to springfield acura.i was hearing a scraping, crunching noise from under the front of the car when going over bumps.the technician diagnosed and discovered the noise was coming from the front suspension and made necessary repairs (a copy of service report is attached).a few days later the noise returned and again i bought the car to springfield acura on january 6, 2020.according to the service report (a copy of which is attached): . . . 'there is no fix for the current issue . . .'.as of this date, the car still is making the same scraping, crunching noise.i purposely leased a new vehicle in order to avoid spending time and money on repairs.this vehicle is brand new and has been served twice and still not fixed.taking time to bring the car back to the dealership has caused undue hardshipthe car i leased from springfield acura has a known defect and was not disclosed to me at the time of my lease of the vehicle. Springfield acura should be obligated to replace my current vehicle with another new 2020 acura rdx (awd tech) after it has been deemed that the same problem does not exist.
Back up camera does not work as intended in the dark. On changing gear selector to reverse, the back up image is almost completely black with a slight reflection of the reverse lights on the black top. Once a proximity sensor is triggered (e.g. Pedestrian walks up close to the car), then the camera switches into dark mode, and the image is appropriately illuminated for adequate visualization of surroundings. In attached pictures it is noted that a proximity sensor has to be triggered by a person walking close to the car, before which they are not visible. The side and front camera are fine as seen in the scout view as well on the screen, the rear one is the only that requires a sensor to go off to trigger the dark mode. The camera works fine in bright areas.from a garage, for example, surrounded by close objects, which invariably trigger a proximity sensor, the back up camera works fine. From a driveway, for example, where the car is switched on without any object to trigger a proximity sensor, the back up rear camera will not work until a proximity sensor is triggered.seems to be a random occurrence, as some owners of similar trim levels have been having the same issue, while others have no issues, and camera works as it should. The dealer reports that the camera system is working within spec.given that the rear windows are all tinted, this poses an unacceptable, and easily avoidable hazard for backing up onto a street with pedestrian traffic in the dark.attached files:img_7298 before someone approaches. Screen is too dark.img_7299 as someone approaches - you can see the sensor starts going off, but screen is still dark.img_7300 the sensor continues to go off, but now the camera is better illuminated.img_7302 and img_7303 after pedestrian has moved away, the camera stays better illuminated, and on par with other back up camera systems.
Car came to sudden stop when crossing a intersection with train tracks in them collision avoidance system came on their was no other car around me except for metal train rails to make sensor react. Their was no one behind me but could have caused major accident. The vehicle was in a metropolitan area and on city streets with no bad weather.
When traveling at 70-75 mph on highway, my engine light came on. The car suddenly started to decelerate until i could only go 25-30 mph (no matter how much i pressed the gas pedal). I had to drive about 5 mins. Like this (with my 4-way flashers on), as cars passed around me at high speed, until i could find a suitable place to pull over on the shoulder. Once safely on the shoulder and stopped, i shut off the car, waited about 2 minutes, then restarted the car - then everything seemed to be fine. I drove home without incident. The next day i took it to the acura dealer and they acted like it might have been the lane assist tech getting confused by the lines on the highway, or by water puddles. They said that because i shut the car off and restarted it, that any "codes" that might help them figure things out were lost. They said next time, do not restart the car but have it towed right to the dealer. I pointed out how inconvenient and unsafe that might be to do! they also said they had heard of no other 2020 acura rdx with this problem. I pointed out that i found a bunch of owners online who has reported this with 2019 rdxs. They conceded that they just didn't know what was going on. Finally, i want to note that this car is only 2 weeks old!! i just bought it and this happened :(
The information system fails to update and the screen goes blank which turns off the backup camera. My wife is disabled due to neck and back issues and needs the camera to operate the vehicle. Dealer says the possible solution is to remove the the battery cables. My wife is 63 and is not able to do this. We have tried the update five times. The dealer replaced the wiring harnesses and it just failed again. The service tech. Says there are hundreds of acura s that do this
When accelerating on the expressway, the car suddenly lost propulsion without warning. The car would not maintain a speed or accelerate. After the car started to slow down, i had to coast to the shoulder of the expressway and power cycle the car. After restarting the engine and two attempts, the car would still not accelerate.
- 2020 acura rdx aspec purchased apr2020 new- ~2,800 miles when incident occurred on sat, 4jul2020- was traveling on i-10 west at ~70 to 75 mph- attempted to pass a vehicle (on the left) when car lost all ability to accelerate and orange engine light began to blink in lower left corner of dashboard- i was pushing accelerator to the floor but no acceleration, no engine revving- vehicle slowed down to ~20 mph by the time i was able was able to get over to shoulder safely- turned car off waited ~30 seconds turned car back on and car appeared to function properly- i reported issue to acura dealership- service rep advised that this is a known issue, but service manager said he knew nothing about this issue- i researched issue and discovered that my vehicle appears to have experienced "limp mode" - as have many other 2019 and 2020 acura rdx models- at time of incident was using adaptive cruise control with one bar spacing between vehicles, start/stop was on, comfort mode, always use premium (93) fuel, gas tank was ~1/2 full, weather was clear ~90 degrees- after restarting car realized that had changed to sport+ mode- at this point, i no longer trust the safety of this vehicle- this could have caused a catastrophic accident had there been a fast moving vehicle (e.g. 18 wheeler) behind me - up to and including death- vehicle is currently at dealership for analysis
On 2 occasions while accelerating from a complete stop, the vehicle would barely accelerate beyond 5 mph even while attempting to reach normal speed of 35 mph. The vehicle rpm's were at 6,000 - 7,000 indicating the accelerator was telling the engine to produce propulsion, yet the only way to correct the issue was to park, turn off the vehicle, and restart the engine. This appears to be a re-occurring issue with the transmission / drivetrain / software that has been known with acura transmissions since 2016. Dealer could not find a fault code, drove the vehicle for over 150 miles and could not reproduce the issue.however, there are numerous complains online showing the same issue including a class action lawsuit that was filed in 2020.yet acura has issued no recall alert or permanent solution (confirmed by dealer).issues with the vehicle quickly deaccelerating and entering "limp" mode have also been reported which appears to be similar in nature and root-cause being the transmission / software related issue.this problem can result in unexpected engine failure or inability to operate the vehicle in a high-risk situation such as highway driving, crossing an intersection, causing a vehicle pile-up, or worse.after 4+ years and thousands of reports of the same issue, a federal investigation should be initiated before a larger widespread even occurs similar to what happened with toyota.
While driving northbound on i-75 through the leading edge of the remnant of hurricane sally on 9/16/2020 my vehicle suddenly lost speed control and the check engine icon started flashing. I managed to safely pull off the interstate onto the shoulder and stopped the engine. After reviewing the owners manual i verified that the gas fill door was closed. Started the engine and had no icons or warnings. I then got back on the interstate but about twenty miles later the car again lost speed, 9 maintenance warnings and multiple alarm icons lit up. This time the max speed obtainable was about 20 mph. I managed to drive on the shoulder to an exit and stop. I called acura and they had aaa send a tow truck to take car to the dealer in macon, ga. The dealer said two cylinders were not firing and numerous codes were reported. They were able to reset the computer to eliminate the alarms and take it out of "limp mode" but they could not say what caused the problem or what the permanent fix would be. My vehicle had 4314 total miles and had only been owned for less than 3 months when this occurred. This could have caused a multiple vehicle wreck resulting in injuries or deaths to my family and other motorists.
From the day i took delivery of my 2020 rdx advance in august, i've been completely crazy about it. Now, however, i'm feeling sad and disillusioned, but more importantly, i don't feel 100% safe driving it. Recently, after spending a few weeks in georgia, we were driving back home to northern virginia on i-85n in north carolina.it was and had been raining steadily the entire trip.there was moderate/heavy traffic moving at speeds between 60-75/80 mph. Somewhere just south of charlotte, the car suddenly started slowing down, even though i was pressing the accelerator!it was barely moving in the middle of traffic. The check engine light was blinking and the engine was rattling and sputtering.i immediately turned on the hazards and started crossing the two far right lanes to get over to the narrow shoulder.terrifying.fortunately, we were only about a 1/4 mile from an exit.we slowly made it on the shoulder to one of gas stations there.after checking the support section in the app and calling a tech at my home dealership, i shut the car off and let it sit for about 15 minutes.it started and we were able to finish the trip without further incident.we made it home safely, but the remaining six hours of the trip were mentally excruciating.we drove as slowly as safely possible in the right lane.i couldn't get it out of my head that it could happen again at any moment.and, i can't say it hasn't crossed my mind that i won't be able to get over that extended feeling of uncertainty while driving it.at least, not for now.i took it to the dealer on 11/25/19.they said they could not duplicate the issue, and that there were neither error nor fault codes stored.i had been hoping they would give me some explanation and reassurance that everything is fine.i wanted to feel 100% that the car is still safe to drive, but i'm not feeling that now.
It was mildly raining and i went to accellerate onto the highway and all a sudden without warning the car started to violently shake and stutter and the car lost all power and i was almost hit by another car because i lacked power. The vehicle then refused to accelerate and i had to dangerously glide off the highway without power and the vehicle had to be towed. Every check engine light came on. I then had the vehicle fixed and they said it was a problem with an engine coil.three weeks later in the same situation in the mild rain the exact same problem happened again. I went to get on the highway in a mild rain the car broke down the exact same way. I am waiting for it get diagnosed again.
November 22, 2020 10:15 pm route 287 (in route to edison rte 1 exit). 2020 acura rdx a-spec - a few minutes after accelerating safely onto a merging lane (with trucks) the engine performance light starts blinking and car started to slow down almost to a roll. As the truck's headlights got closer, it managed along with several other cars to switch lanes as i turned hazard lights on and steered the car into the shoulder. I turned the car off (hazard lights still on) waited a few minutes and when i turned it back on the engine performance light was off and i was able to drive home. Acura needs to address this before something tragic happens. Car was purchased in june and was under 6700 miles when this happened. It was also serviced with maintenance b a week prior to my trip.
Car lost all acceleration and went into limp mode attempting to overtake someone on the freeway, accelerating from 60 to 70 mph (in a 70).i had to navigate from left lane to right shoulder across 3 lanes of traffic.terrifying.car was remedied after turning off for a few minutes.of note, this was a long (3+ hour) trip in the rain.a quick search revealed a ton of other acura owners with a similar issue' noting specifically that it doesn't generate an error code thats stored that honda/acura can use to troubleshoot.my car was cpo, under a week since purchase, 6,000 miles on the odometer.crazy there isn't a recall.very dangerous
My suv has been in service over 15 times stemming from electrical issues with the dash harness, multi times for loss of power while driving, loss of infotainment systems, and piping noise coming from the speakers. The loss of power and 'limp mode' has happens 3 times. Once at highway speed after an out of state trip, and twice on my way to work during humid conditions. The electric issues have happened multi times during all driving conditions. I was on my way home from work today, and i started to smell something burning. I worked my way out of the main highway when smoke started pouring out of the ac vents. A few moments later i could see flames coming out of the dash behind the infotainment screen.
Failure date 4/15/21. Client driving a 2020 acura rdx at 75mph at night with light rain returning home on us281, south texas. Vehicle suddenly began decelerating to about 45mph, with no response through the gas pedal to maintain speed. Vehicle check engine light came on and was flashing. Vehicle pulled over to off ramp and idled to a gas station that was near.. Vehicle was towed to dealer the next day. Dealer initial response wasthat no issue was found and attributed it to "bad gas". Vehicle owner did not accept this answer and asked dealer to search service bulletins. The next day, it was found that there had been several incidents reported on this failure mode, and the repair/replacement of pn# 19710-6b2-a01 which includes an intake intercooler kit pn# 06198-5yf-305, and lubricant pn# 08734 was the fix of this issue. The fix prevents moisture from entering the intake intercooler asm and causing the vehicle engine to decelerate into "limp mode". Note: also, vehicle pgm software was updated. .
The contact owns a 2020 acura rdx.the contact stated while driving approximately 75 mph in the rain, the vehicle loss motive power and decelerated with the check engine warning light illuminated. The contact guided the vehicle off to the side of the roadway. The vehicle was restarted after several minutes and slowly driven to gas station parking lot. The contact called acura of columbus (6549 whittlesey blvd, columbus, ga 31909, (706) 576-6700) who diagnosed the failure over the phone, stating that the turbo charger inter cooler system had allowed moisture into the system while it was raining and caused the engine to shutdown. The contact was advised to slowly drive the vehicle around the parking lot once it stopped raining for the moisture to dissipate from the system. The contact was informed that the engine would reset once the inter cooler was clear of moisture. The contact followed the advice and was then able to drive the vehicle back to the residence. The vehicle was taken to acura columbus (4340 w. Dublin granville rd, dublin, oh 43017) to be diagnosed. The contact was informed that the inter cooler kit needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 7,300.
While driving at a consistent rate of speed on a 65 mph highway the vehicle suddenly and without warning lost engine power. The vehicle began to rapidly drop speed and the check engine light would blink when the accelerator was depressed. I was forced to abandon the highway and pull over onto the shoulder - not in an emergency lane - in between north and south bound traffic because the vehicle would not accelerate over 20 mph or exceed 2,000 rpms. After 3 hours of waiting in this dangerous location acura roadside assistance was unable to locate a tow truck. I turned the vehicle off and back on and noticed the check engine light ceased blinking. I then proceeded to return home and the problem returned a second time, this time accompanied with numerous indicator lights (e.g., awd problem, abs problem, etc). The vehicle was towed to pohanka acura in chantilly, virginia. I was told the first time they cleared the codes they returned, but after a second time they did not. They were not able to replicate the problem, did not fix anything, and said it was caused by fuel choice. This is significant problem and safety risk known to acura. There is a patent history of acura choosing to not identify the root cause, associate this anomaly with fuel choice, and return the vehicle to the owner. In my opinion this is a negligent business practice and acura should be responsible for any injuries or damages associated with these unexpected, unannounced "limp mode" events.
The contact owned a 2020 acura rdx. The contact stated while driving approximately 35 mph, the vehicle inadvertently slowed down and without warning a strange noise came from the engine compartment and a sudden jerk to the wheel when the vehicle accelerated without warning up to approximately 100 mph. The contact was able to exit the highway where the vehicle made another strange noise from the engine compartment and the wheel jerked when the vehicle accelerated without warning again which resulted in the contact crashing into a group of 3 vehicles. There were 2 confirmed injuries which were the occupants of the contact's vehicle the driver and front seat passenger. The contact sustained a broken sternum, internal bleeding, decompression of lower back, and swollen right side foot. The contact's son sustained a lumbar fracture and a contusion. The contact does not know if anyone in the other vehicles were injured. A police report was taken and the vehicle was towed to an insurance lot. The vehicle was then towed to a salvaged lot and deemed a total loss. The contact stated she does not know if warning lights were illuminated. The manufacturer was informed of the failure and told the contact that they were unable to assist. The failure mileage was approximately 5,040.
The contact owns a 2020 acura rdx. The contact stated while the vehicle was stationary and while scraping ice off the rear hatch windshield, the windshield fractured. The vehicle was taken to joe rizza acura (8150 w 159th st, orland park, il 60462) where it was diagnosed with the rear hatch windshield needed to be replaced. The dealer informed the contact that this was a design defect and replaced the hatch door and the windshield. The contact stated that the windshield was replaced, but there was still pieces of broken glass left inside the hatch. The contact also stated while driving at various speeds, the brakes made a loud screeching sound. The vehicle was taken to the same dealer where the front and rear driver's and passenger's side brake pads were replaced. The contact was informed by the dealer that the brake pads on the vehicle were the wrong size. The manufacturer was made aware of the failure and referred the contact back to the dealer. The failure mileage was approximately 28,500.*dt
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