We found the following complaints for A.C.E. 30.1 (2014)
Read complaints for A.C.E. 30.1 (2014)
I purchased this new ace 30.1 on 7/25/2014. By the end of the same day, the one luggage bin ondrivers side had failed at the connection to the outside frame, and themud room bin next to the entry steps had done the same. I re-attached the 2 screws (yes; only 2), thatheld the box to the frame. I also reattached the mud room box. In this case, the screwshad not been driven through the box into the frame, so the box was heldon only by adhesive insulation.during our trip back home, one of the bedroom overheadstorage doors broke off at the hinge; the generator would stop after acouple of hours and the giantluggage bin also failed; again, only 2 visible screws holding it to theoutside coach frame.i believe the issue with the genset is a design problem. The lr slide ison top of it, adding to its inability to "breathe".the other issue is that when we're parked, and extend the lr slide out, the floor over the genset is so hot, you can't walk on it forawhile.we also have interior components, like the window surroundscoming apart, a lr slide that rattles so badly behind the driver whileon the road that i can't hear someone in the passenger seat, etc.since these failures, i have had 11 screws which attach the living room slide out rails to the slide out box fall out. I also had a failure of the electric awning (failed in open position). Thor motor coach wants to have all these items repaired, which i initially agreed to. I now, however, consider the coach unusable, and potentially unsafe. I desire a replacement coach with no manufacturing defects or a full refund. I have been in contact with thor via john woodcox. The earliest i can get an appointment with an authorized repair center is 9/17/14. I no longer believe repair is an option. This coach is full of defects that render it currently unusable and potentially unsafe.
I purchased this new ace 30.1 on 7/25/2014. By the end of the same day, the one luggage bin ondrivers side had failed at the connection to the outside frame, and themud room bin next to the entry steps had done the same. I re-attached the 2 screws (yes; only 2), thatheld the box to the frame. I also reattached the mud room box. In this case, the screwshad not been driven through the box into the frame, so the box was heldon only by adhesive insulation.during our trip back home, one of the bedroom overheadstorage doors broke off at the hinge; the generator would stop after acouple of hours and the giantluggage bin also failed; again, only 2 visible screws holding it to theoutside coach frame.i believe the issue with the genset is a design problem. The lr slide ison top of it, adding to its inability to "breathe".the other issue is that when we're parked, and extend the lr slide out, the floor over the genset is so hot, you can't walk on it forawhile.we also have interior components, like the window surroundscoming apart, a lr slide that rattles so badly behind the driver whileon the road that i can't hear someone in the passenger seat, etc.since these failures, i have had 11 screws which attach the living room slide out rails to the slide out box fall out. I also had a failure of the electric awning (failed in open position). Thor motor coach wants to have all these items repaired, which i initially agreed to. I now, however, consider the coach unusable, and potentially unsafe. I desire a replacement coach with no manufacturing defects or a full refund. I have been in contact with thor via john woodcox. The earliest i can get an appointment with an authorized repair center is 9/17/14. I no longer believe repair is an option. This coach is full of defects that render it currently unusable and potentially unsafe.
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