We found the following complaints for PRIMEWELL VALERA TOURING II (Unknown)
Read complaints for PRIMEWELL VALERA TOURING II (Unknown)
No traction, car slid into another car.not the first time lost traction,just couldn't control it.tires are only 1 yr and 3 months old.have passed 2 state inspections.about of tread still on them.have lost traction even in good weather.when i commented to someone at firestone that i kept losing traction they replied they aren't good tires.
Primewell tires developed wave and intense road noise even at 50% tread.. Have been balanced/aligned regularly
The contact owns a 2004 chevrolet silverado 2500 equipped with primewell valera ht harry truman tires, size: lt265/75/r16 (na). While driving various speeds, the vehicle shook. The contact took the vehicle to an independent mechanic to have all the tires replaced on two separate occasions; however, the failure continued. The contact was informed that the tires were defective and could not be balanced correctly. The dealer and manufacturer were notified of the failure. The tire and vehicle failure mileage was unknown.
Driving on highway anddefective tire blew out - not sure of cause (tread separation, sidewall cracks, etc.)incident tossed passengers violently about the car - car slight airbornedamaged wires under hood of car; car totaled
Primewell valera sport as 215/50r17x91w crack in sidewall.
While driving my car on the freeway during commutetraffic my primewall tire valera sport as dot y9fe dcwx 3917 tire that was mounted on the right rear endsuddenly came apart.there was slight tug on the car followed a couple seconds later by slight fish tailing . The tire came apart at the lower sidewall at inner portion of the wheel at about 65 mph.the tire is only about 6-8 months old . Looks new with plenty of thread.
The contact owns a 2014 toyota sienna equipped with primewell valera touring ii tires, size: 235/60r17. While driving, the contact heard an abnormal ticking noise coming from the front driver's side tire. The vehicle was taken to toyota of muscatine (located at 3000 n hwy 38, muscatine, ia 52761) where it was diagnosed that all four tires had cracks and needed to be replaced. The contact called firestone complete auto care and scheduled a diagnostic appointment. The vehicle was not repaired. The tire was included in nhtsa campaign number: 17t013000 (tires). The manufacturer was notified of the failure and informed the contact to call the dealer. The approximate vehicle failure mileage was 86,000. The tire failure mileage and vin were unknown. *dt
The contact owns a 2013 hyundai elantra equipped with primewell valera touring ii tires, size: 205/55/r16 (na). While driving approximately 80 mph, the steering wheel began to severely shake and the contact lost control of the vehicle. The vehicle spun around and came to a stop. The rear driver side tire began to smoke. The contact noticed that the tire thread had torn and caused the tire wall to cave inwards. The contact had a certified mechanic replace the tire with a spare. The contact had not taken the vehicle to the dealer. The manufacturer was made aware of the failure. The dot number was unknown. The approximate vehicle failure mileage was 90,000 and the approximate tire failure mileage was 39,000.
The tires i had on my vehicle were primewell valera touring 2. The issue with these tires was the sidewalls were shredding. There has been a recall for this same issue but the tires i have are not included in the recall and they should be. ...updated 03/29/17 *as
Tire info primewell valera touring 215/65/r16 98h made in china. Dot #5wa6 00a 4813in march 2016 i got a new/used certified car from a dealer in orlando fl the car came with new tires. Not sure where the tires were sold/installed, but after i drove about 11 000 miles, one of the rear tire starts to lose pressure about 1 psi/day. On 8/14/2016 i took the car to local tire plus store in gainesville fl for inspection address: 2605 sw 34th st, gainesville, fl 32608, phone: (352) 231-8422-the technician checked the tire and said it is fine and some air loss is normal-even i told him that only one tire does that and i have to pump air every week to prevent running flat. One month later 10/16/2017 on the highway going 70mph i suddenly i felt an explosion/strong vibration and lost control. The road was clear i did not hit any debris that can affect the tires. I was lucky there was no other cars around me, so i could pull on the shoulder safely. The police officer(collins)car that stopped to see if i am ok ,saw the tire and told me it was defective and i was lucky to be alive since the defective tire was on the back not on the front and traffic was light. I discovered the same rear tire i had problems with before exploded, lost part of the tread due to the break of internal steel belt . I changed the tire with the reserve and i took the car again to tire plus storefor replacement. The technician recognized the tire is defective but refused to replaced because it was not on the last recall from primaewell .(17t-013) so i had to pay over $190 for a new pair tire since the car is awd and cannot have different tire and store do not sell anymore this brand(wander why?) probably more of this primewell valera touring tires are defective not only those listed on the recall, chinese manufacturing is famous for killing consumers with american business complicity-this is another such case.. I am concerned that other 2 similar tires still on my car today and i fear they will explode
Primewell valera touring ii 215/55r 17 tires.the tires after 5000 miles have developed a roaring sound and the sidewalls are cracked. The roaring has become so loud i had the wheel bearings replaced because of the noise. The noise is in fact coming from the tires.the tires were bought by the dealer we purchased the car from. In fact, it was part of the deal thatthe car had new tires put on. Because of this fact, the tires are not under warranty. I took the car to my local firestone dealer, they have primewell tires made exclusively for them. The dealer was nice enough and told me about the recall for the tires, but my specific size was not listed under the recall. The next size up and down were listed, but not our specific size. He did offer a discount on a new set of tires though. He honestly tried to help us out.before i spent an additional $500 plus dollars i called firestone corporate. After stating my case, he said there was absolutely nothing he could do. I asked him if he would let his wife drive a car with cracked sidewall tires, he commented if it was his car, he would get them replaced, but he offered absolutely no help to do so and was unapologetic to say the least.i expect more from firestone / bridgestone. You would think after all the bad press from the ford explorer tire incident they would back there products up better, or at least offer a product that lasts longer than 5000 miles. Please be aware before buying there products, i know i never will again!
On 11/15/2016, i purchased 4 new primewell valera touring tires, size 205/55r16 for my daughters 2010 toyota corolla s. I purchased the tires from firestone complete auto care, 10925 fm 1960 rd w houston, tx 77070she immediately begin driving from houston to return to college station, tx where she resides.she had only traveled approximately 50 miles on the new tires when she experienced a rear right blow out which sent her crashing into the highway concrete barrier.she is a bit shaken up with stiffness and pain and her car is damaged in several areas.i am asking my insurance to investigate the full details of the crash. I am also speaking with firestone and hope to reach the manufacturer of the tires as well.a dps officer was onsite to make a report of the accident and the particulars. What assistance in info can you provide me at this time on any other failures or info concerning these tires or the manufacturer? please advise and thanks for all your help.
On june 7, 2018, i purchase 4 tires that were supposed to last 40,000 miles.the odometer in my car read 68,832 miles.on october 16, 2019, i had a flat in one of them and went to the dealer who sold the tires (firestone) and they said that 2 of these tires are too worn out and not safe any longer. The odometer in the car read 92,540 miles.i had to buy 2 new ones and firestone gave me a discount for what happen (2 tires lasted only 23,708 miles). Dot # y9fjdcwx0418firestone article #000845 35tn
I have primewell valera touring ii tires that have a date code of 0215 and they still have around 50% tread left. The side walls on all 4 tires are coming apart, they are split almost all the way around. These tires are on my daughters car and i did not notice this problem because the splits where on the outside of the tire but facing the inside, i found them when i went to install the snow tires. I called primewell and they said there is no recall for the serial number on these tires and they would not help me at all. There is a recall on this brand and model of tire for the same defect and reading many complaints about this same problem the recall needs to be updated to cover more serial numbers.
Tire is cracking along the inside wall - similar to others in the series
This complaint is for the primewellpz -900 225/40 zr18 92 w xl.on 21dec17, while driving the tire suddenly loss air at around 70 mph. I was able to gain control of the car but it took a while to get to safe area to pull over due to morning hour commute traffic and speeds involved.i was unable to locate a hole or nail but after removing the wheel, i found a 2 inch crack located on the inner sidewall of the tire.a local tire shop warned me about a primewell tire recall in 2017. Afteronline research , the same location of the crack and what happen to me while drivingis the same asvalera touring iisidewall problems that led to a recall. I have not changed the tire and have photos.all primewell tires need to be checked before someone gets killed, this is not isolated to one model.
Catastrophic blowout failure of primewell valera touring tire purchased from firestone in jackson, ms, on 06/14/2016. Blowout occurred on 07/03/2017 while wife was driving on i-55. We have put less than 12k miles on these tires and, now, do not feel safe. Possible damage to car (volvo xc90). Wife stranded over july 4th holiday in louisiana because firestone is closed. After initially telling us that the tires would be replaced free because there was a recall, firestone now says we will have to pay for new tires because our tires are not being recalled. Extremely frustrating.
The contact owns a 2005 dodge durango equipped with primewell valera ht tires, size: p265/65/r17 (na). While driving approximately 70 mph, the front passenger tire began to shred, which caused the vehicle to lean suddenly. The vehicle was towed to the contact's home. The contact notified firestone complete auto care (301 oak spring rd, washington, pa 15301, (724) 250-8251) of the failure, but the tire was not diagnosed or replaced. The dealer and manufacturer were not notified of the failure. The vehicle failure mieage was 133,000 and the tire failure mileage was 500.
* tires, severe cracking (see pictures)* brand: primewellpz900 (sold by firestone, made in indonesia)* dot# 9uh76aa5211* installed 2012-05-26
The contact owns a 2008 saturn astra equipped with primewell valera sport as (na) tires, size: 225/45/zr17 (na). While the contact's daughter was driving 65 mph, the vehicle shook and the traction control warning indicator illuminated. While pulling over to the side of the road, the contact noticed a tire rolling by. The driver exited the vehicle and noticed that the rear driver's side tire was missing; however, a small piece of sidewall was still on the rim. The contact stated that the spare tire was placed on the vehicle. The vehicle and tire were not taken to an independent mechanic or dealer for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The approximate vehicle failure mileage was 94,065 and the approximate tire failure mileage was 5,000.
While driving my car on the freeway during commutetraffic my primewall tire valera sport as dot y9fe dcwx 3917 tire that was mounted on the right rear endsuddenly came apart.there was slight tug on the car followed a couple seconds later by slight fish tailing . The tire came apart at the lower sidewall at inner portion of the wheel at about 65 mph.the tire is only about 6-8 months old . Looks new with plenty of thread.
This complaint is for the primewellpz -900 225/40 zr18 92 w xl.on 21dec17, while driving the tire suddenly loss air at around 70 mph. I was able to gain control of the car but it took a while to get to safe area to pull over due to morning hour commute traffic and speeds involved.i was unable to locate a hole or nail but after removing the wheel, i found a 2 inch crack located on the inner sidewall of the tire.a local tire shop warned me about a primewell tire recall in 2017. Afteronline research , the same location of the crack and what happen to me while drivingis the same asvalera touring iisidewall problems that led to a recall. I have not changed the tire and have photos.all primewell tires need to be checked before someone gets killed, this is not isolated to one model.
Primewell valera touring ii 215/55r 17 tires.the tires after 5000 miles have developed a roaring sound and the sidewalls are cracked. The roaring has become so loud i had the wheel bearings replaced because of the noise. The noise is in fact coming from the tires.the tires were bought by the dealer we purchased the car from. In fact, it was part of the deal thatthe car had new tires put on. Because of this fact, the tires are not under warranty. I took the car to my local firestone dealer, they have primewell tires made exclusively for them. The dealer was nice enough and told me about the recall for the tires, but my specific size was not listed under the recall. The next size up and down were listed, but not our specific size. He did offer a discount on a new set of tires though. He honestly tried to help us out.before i spent an additional $500 plus dollars i called firestone corporate. After stating my case, he said there was absolutely nothing he could do. I asked him if he would let his wife drive a car with cracked sidewall tires, he commented if it was his car, he would get them replaced, but he offered absolutely no help to do so and was unapologetic to say the least.i expect more from firestone / bridgestone. You would think after all the bad press from the ford explorer tire incident they would back there products up better, or at least offer a product that lasts longer than 5000 miles. Please be aware before buying there products, i know i never will again!
Catastrophic blowout failure of primewell valera touring tire purchased from firestone in jackson, ms, on 06/14/2016. Blowout occurred on 07/03/2017 while wife was driving on i-55. We have put less than 12k miles on these tires and, now, do not feel safe. Possible damage to car (volvo xc90). Wife stranded over july 4th holiday in louisiana because firestone is closed. After initially telling us that the tires would be replaced free because there was a recall, firestone now says we will have to pay for new tires because our tires are not being recalled. Extremely frustrating.
Primewell valera sport as 215/50r17x91w crack in sidewall.
The tires i had on my vehicle were primewell valera touring 2. The issue with these tires was the sidewalls were shredding. There has been a recall for this same issue but the tires i have are not included in the recall and they should be. ...updated 03/29/17 *as
I have primewell valera touring ii tires that have a date code of 0215 and they still have around 50% tread left. The side walls on all 4 tires are coming apart, they are split almost all the way around. These tires are on my daughters car and i did not notice this problem because the splits where on the outside of the tire but facing the inside, i found them when i went to install the snow tires. I called primewell and they said there is no recall for the serial number on these tires and they would not help me at all. There is a recall on this brand and model of tire for the same defect and reading many complaints about this same problem the recall needs to be updated to cover more serial numbers.
We bought 4 of these tires 1/23/2018. The first failed within 3 months (passenger rear). The tire distributor no longer carried them, so we fit the next best ... A different primewell. Now, the driver side front tire has developed a bulge where the tread and sidewall meet - similar to the first failure. We cannot drive it and - still - the distributor no longer carries that tire. We have - as of 9/1/2021 driven the car a total of less than 14,000 miles since the purchase. The 50k warranty was ignored in the first failure; and we have been told that it is irrelevant in this second one. The size is 205/50r17 for both - all four.both tires were continuously losing air and had to start carrying a portable air pump. Just noticed this weekend that the driver side tire was once again low on air. When i went to fill it, noticed the bulge. Do not know hoe long ot has been there ... Just noticed it this weekend.
We bought 4 of these tires 1/23/2018. The first failed within 3 months (passenger rear). The tire distributor no longer carried them, so we fit the next best ... A different primewell. Now, the driver side front tire has developed a bulge where the tread and sidewall meet - similar to the first failure. We cannot drive it and - still - the distributor no longer carries that tire. We have - as of 9/1/2021 driven the car a total of less than 14,000 miles since the purchase. The 50k warranty was ignored in the first failure; and we have been told that it is irrelevant in this second one. The size is 205/50r17 for both - all four.both tires were continuously losing air and had to start carrying a portable air pump. Just noticed this weekend that the driver side tire was once again low on air. When i went to fill it, noticed the bulge. Do not know hoe long ot has been there ... Just noticed it this weekend.
The contact owns a 2014 toyota sienna equipped with primewell valera touring ii tires, size: 235/60r17. While driving, the contact heard an abnormal ticking noise coming from the front driver's side tire. The vehicle was taken to toyota of muscatine (located at 3000 n hwy 38, muscatine, ia 52761) where it was diagnosed that all four tires had cracks and needed to be replaced. The contact called firestone complete auto care and scheduled a diagnostic appointment. The vehicle was not repaired. The tire was included in nhtsa campaign number: 17t013000 (tires). The manufacturer was notified of the failure and informed the contact to call the dealer. The approximate vehicle failure mileage was 86,000. The tire failure mileage and vin were unknown. *dt
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