We found the following complaints for COOPER COOPER ZEON XST (V-RATED) (Unknown)
Read complaints for COOPER COOPER ZEON XST (V-RATED) (Unknown)
On february 9, 2008 i purchased at mavis tire four (4) new cooper zeon tires with a rating of 400 aaa. In approximately six thousand (6,000) i find one pair completely worn while the other set full thread. I called mavis tire and spoke with stu who said he is the manager. He suggested i come into the tire shop so he may inspect the tires. On march2011, i drove to long beach, long island where the shop is located. Stu inspected the tires and agreed with me that something was defective with the two tires in question. Stu then told me he would check with his supervisor and get back to me. Stu then called me and told me to place a claim with cooper tires. I was also told their phone number was at their web site. I could not find a number to call but did find an place to submit an email. I explained the situation and this was the response:?cooper products are backed by a workmanship and materials warranty thatour independent tire dealers administer on a regular basis.any tirethat is deemed to have an eligible adjustable condition as determined byone of our independent tire dealers shall be processed according to theterms of the cooper warranty program.our independent tire dealers makethe determination on what qualifies as an eligible adjustable condition,and handle all warranty returns.we offer mileage warranties on several tire models.we do not offermileage on performance tires, which includes all zeon models.[xxx]consumer quality systemscooper tire & rubber co.800-854-6288 m-f 8-5 est.?i then place a call to stu and advised him of the situation. I never made a claim about mileage wear. There is approximately 6,000 miles on the tires in question. The must be a defect in these tires. A representative from mavis tire [xxx] has been in contact with me. There has not been any contact in over a week so it is time or me to address the situation.if i was not so fastedious in checking my vehicle i never would have known (or expected) these tires to fail.
On february 9, 2008 i purchased at mavis tire four (4) new cooper zeon tires with a rating of 400 aaa. In approximately six thousand (6,000) i find one pair completely worn while the other set full thread. I called mavis tire and spoke with stu who said he is the manager. He suggested i come into the tire shop so he may inspect the tires. On march2011, i drove to long beach, long island where the shop is located. Stu inspected the tires and agreed with me that something was defective with the two tires in question. Stu then told me he would check with his supervisor and get back to me. Stu then called me and told me to place a claim with cooper tires. I was also told their phone number was at their web site. I could not find a number to call but did find an place to submit an email. I explained the situation and this was the response:?cooper products are backed by a workmanship and materials warranty thatour independent tire dealers administer on a regular basis.any tirethat is deemed to have an eligible adjustable condition as determined byone of our independent tire dealers shall be processed according to theterms of the cooper warranty program.our independent tire dealers makethe determination on what qualifies as an eligible adjustable condition,and handle all warranty returns.we offer mileage warranties on several tire models.we do not offermileage on performance tires, which includes all zeon models.[xxx]consumer quality systemscooper tire & rubber co.800-854-6288 m-f 8-5 est.?i then place a call to stu and advised him of the situation. I never made a claim about mileage wear. There is approximately 6,000 miles on the tires in question. The must be a defect in these tires. A representative from mavis tire [xxx] has been in contact with me. There has not been any contact in over a week so it is time or me to address the situation.if i was not so fastedious in checking my vehicle i never would have known (or expected) these tires to fail.
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