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We found the following complaints for TMS JX-A111 (Unknown)

Read complaints for TMS JX-A111 (Unknown)


The contact owns a tms motorcycle helmet, model jx-a111. While driving a 1996 yamaha 900rsr motorcycle and attempting to avoid a vehicle, the contact swerved and fell into a ditch. The helmet face covering exploded when it impacted the pavement. As a result, the contact sustained injuries to the head, back, ribs, spine, and scrapes all over the body and face. Medical attention was received. The contact recently received notification of nhtsa campaign number: 15e023000 (equipment). The serial number was unknown.

The contact owns a tms jx-a111 motorcycle helmet. The contact stated that the helmet was cracked and the interior screws were loose. The contact was concerned that, in the event of a crash, the helmet might not protect properly and cause injuries. The manufacturer was made aware of the failure. The helmet was included in nhtsa campaign number: 15e023000 (equipment); however, the contact was denied a return label due to the owner having a second same make and model helmet. The manufacturer requested that the one return label be used for both helmets; however, the weight was not covered for both. The motorcycle helmet was not replaced or returned.




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