We found the following complaints for SAMSUNG MICROWAVE MR549IG (Unknown)
Read complaints for SAMSUNG MICROWAVE MR549IG (Unknown)
The contact owned a samsung microwave, model number mr5491g, serial number 71qt102089a.the camper was utilizing electric power when the microwave caught on fire from the inside. The contact referenced recall nhtsa campaign id number: 03e044000 (equipment: recreational vehicle) and attempted to contact the manufacturer to inquire about the recall. The telephone number listed for the manufacturer was no longer in service.
The consumer contacted the manufacturer to have the microwave oven recall 03e044000 performed. The manufacturer indicated that the part would be sent to the retail store within 3 days, however the part still had not arrived.
The contact owns a samsung microwave, model number mr549ig. The contact received notification of nhtsa campaign id number: 03e044000 (equipment: recreational) and when contacting the manufacturer, she was referred to an authorized repair facility for repairs. The contact stated the repair facility advised her that the parts needed to make the repairs were not readily available and could not provide an estimate of when they were expected to arrive. The contact was awaiting the arrival of the parts in order to have recall repairs performed.
Dt*: the contact stated there is currently no problem with the microwave, but it is not currently being used.there is a nhtsa recall, #04e031000 on the vehicle regarding the microwave.the manufacturer was contacted over a year ago and was supposed to send someone to repair the oven, but after one year this didn't happen.the contact received a second notice and a repairman was scheduled to complete the repair.after the appointment was made, the contact was then informed it would be their responsibility to remove the microwave from the rv before the repairs would be completed.no further contact has been made with the manufacturer.
After waiting for over four months, the part to repair the microwave under recall still wasn't available.*phsamsung microwave model number: mr5491g. *mr
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