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We found the following complaints for SAMSUNG MICROWAVE MR5491G01 (Unknown)

Read complaints for SAMSUNG MICROWAVE MR5491G01 (Unknown)


The contact owns a 2002 wonderer rv.the vehicle has a samsung microwave, model mr5491g01.the contact stated that the microwave needs to be recalled.she received a recall notice for a microwave samsung mpde, model mr5491g01, serial number 71qr401003v.the microwave was replaced with a new microwave, model mr1032ubdc, serial number 7mawb04141x.currently, the replacement microwave is failing.it initially operated normally, but then blew up months later.the manufacturer stated that they had no knowledge of this model being recalled.the contact stated that this was the reason why the original microwave was recalled in the first place.nhtsa campaign id number 03e044000 (equipment:recreational vehicle) was referenced and states that an electrical short can occur and cause the oven to activate without pressing any key pads, which could result in excessive heat, smoke, or possibly a fire.the part number was unknown.

6-28-2008 discovered fire in our 2002 dutchmen lite travel trailer. Upon inspection i found the microwave oven running and was the source of the fire. 7-3-08 realized our microwave was the subject of nhtsa recall number03e044000. It is a samsung model# mr5491g manufactured february 2002. On7-3-08 i also called the samsung company and informed them of my misfortune.i've sent samsung pictures and estimates of damages per their request, as wellas removing the oven from the trailer and driving it 50 miles one way to theirnearest service center for repairs. They have since informed me that it is notrepairable. I'm very frustrated waiting on their claims department to respond. Weare missing our much cherished camping season and i don't know what steps totake short of hiring a lawyer, which isn't in my budget. Please help. What do i donext. Samsung claim number for my case is 3000160265. If you can help i wouldappreciate it.

Safety recall from samsung regarding the microwave oven for self contained camper.*mr when consumer was asked to take the microwave to an electronics dealership, which will give consumer 4 and a half hours of round trip travel time, consumer felt that samsung has not made reasonable efforts to repair microwave.*la

The contact owns a 2001 dutchmen skamper.the contact stated that the samsung microwave oven would spontaneously activate on its own.on one occasion, the microwave self-activated and became so hot that it melted.she called the manufacturer and is waiting for a technician from the dealer to inform her if they will replace the microwave.the vin and model name were unknown.

The contact owns a 2001 volkswagen eurovan rialta equipped with a samsung microwave, model number: mr5491g01. The contact received notification of nhtsa campaign number:03e044000 (equipment); however, the parts for the recall remedy were not available. The manufacturer informed him that they would replace the microwave or compensate the owner for the microwave. The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. A dealer was not contacted. The contact had not experienced a failure.

My samsung microwave comes on, heats up to a very highdegree and cuts off by its self. About ever 30 minutes 24 hours a day . Smells like something burning.removed from travel trailer.

The consumer received recall notice 03e044000 subject: microwave ovens/circuit short.the consumer contacted samsung who indicated that the parts would be sent to him and a service dealer in the area would fix the microwave.after a period of ten days, the consumer contacted samsung again.the representative found no parts had been ordered and they could not locate a dealer in the consumer's area to fix the microwave.the scenario remained the same. *scc

The contact owns a 2002 towlite 2202td travel trailer.the vehicle is equipped with a samsung microwave, model mr5491g01.the contact stated that the microwave activated without warning.there is a recall for the samsung microwave (nhtsa campaign id number 03e044000).as of september 18, 2007, the service center had not repaired the unit.they stated that the manufacturer had not provided the service center with the required information to make the repair.the serial and part numbers were unknown.

My samsung microwave comes on, heats up to a very highdegree and cuts off by its self. About ever 30 minutes 24 hours a day . Smells like something burning.removed from travel trailer.

Consumer was unable to have the microwave oven/circuit short recall 03e044000repairs performed.manufacturer indicated thatdealership had the parts, but dealershipclaimed that manufacturer had not sent the parts.

Consumer was unable to havemicrowave recall 03e044000 repairs performed.manufacturer could not locate a dealership that services the consumer's area.

Consumer was unable to have the recall 03e044000repairsfor the microwave performed. The service dealerships stated on the recall letter thateither they didn't service consumer's area or the consumer had to remove the microwave and take it to the dealership.

The contact owns a samsung microwave, model mr5491g01. The contact stated that he received a recall notice (03e044000) for his microwave, which could cause smoke or fire. He was concerned because he contacted manufacturer who referred him to three different places that could fix it. One place was out of business, one would not repair the vehicle, and the third, after he drove 80 miles roundtrip, wanted him to pay a $58 diagnostic fee. He consulted manufacturer again who told him that the last referral would not charge him the diagnostic fee and to take it back. Contact had not issues with microwave to-date.

Microwave was repaired by dealer before recall came out.when recall notice was received by consumer, it was taken to dealership for refund.however, 5 months have passed and dealer is not working on to process refund.*la*la




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