We found the following complaints for DURA V369Q3 (Unknown)
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I am writing to this and any other federal agency that could have any jurisdiction and concern over the following product and company that produces it. This product has potential harmful effects to the environment and is damaging to united states consumer's cars. I am referring to duracool 12a made by duracool refrigerants inc. In canada.the car's air conditioning worked great for about two weeks time so the proper amount was installed correctly with no leaks. In two weeks time the car was not cooling well at all and over a weeks time it went from a little cooling to none at all. I had the car checked for the leak and found a hole had developed in the low pressure suction hose. So after spending over $100 in product and labor to install the duracool 12a i was looking at a bill of at least $600 to repair the system. I suspected the duracool because i had never had any previous air conditioning problems before. My mechanic said there was a chance it was just due to normal wear and tear since i had no other experience with this product. I had no money to repair the car and even contemplated selling it. I kept the car and had it repaired on august 1st 2008 for over $600 for parts and labor. Sadly i reinstalled the duracool 12a and their ac oil chill and system seal product to lubricate the compressor and seal any other future leaks as claimed on their website. I used the car right away for a 2 week road trip and the air conditioning worked great again showing proper installation and no leaks after installation. By the 20th of august i noticed the car was not cooling as well but was still better than ambient. Over the next week the problem got much worse. I went to my mechanic to read the psi in the car and the reading was 22 psi versus the 42 psi at full charge. This makes two times new expensive leaks have developed after installing the duracool 12a in my car. There is no way this propane gas can be harmless if it is eating the insides of my car's a/c system!
The contact owns a dura last (na) rotor. The rotor was purchased as an aftermarket part from a local auto supplies store. The rotor was installed on a 1983 buick lesabre. The contact stated that the outer bearing of the rotor fractured on the vehicle.the contact attempted to replace the rotor. The contact stated the design caused the casting to touch the spindle instead of only the roller. The manufacturer advised that if the casting was touching the spindle, it could cause the rotors to fracture.updated 10-13-10. *ljthe consumer the rotor casings had a center web which was not meeting oem specifications.updated 10/19/10
The contact owns a 1996 mercury grand marquis equipped with a duralast ball joint, part number fa2101. The contact stated that the stud on the front passenger side lower ball joint broke after being used for 253 miles. The parts dealer was made aware of the failure and informed the contact that the manufacturer would like to examine the ball joint because they believed it was installed incorrectly. The contact expressed concerns about the stud breaking, not the actual ball joint. The current mileage on the vehicle was 102,511. The vin was unavailable.
The contact owns a 1996 mercury grand marquis equipped with a duralast ball joint, part number fa2101. The contact stated that the stud on the front passenger side lower ball joint broke after being used for 253 miles. The parts dealer was made aware of the failure and informed the contact that the manufacturer would like to examine the ball joint because they believed it was installed incorrectly. The contact expressed concerns about the stud breaking, not the actual ball joint. The current mileage on the vehicle was 102,511. The vin was unavailable.
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