We found the following complaints for DOMETIC RM2852 (Unknown)
Read complaints for DOMETIC RM2852 (Unknown)
The contact owns a 1999 forest river recreational vehicle.the vehicle has a dometic refrigerator, model rm2852.the contact received a recall notice on his refrigerator.a certified mechanic came to the contact's residence and performed the recall repair.there had been no failure prior to the recall notice, but months after the repair, the refrigerator stopped working.a tube cracked and ammonia began leaking out, which caused the refrigerator to completely fail.dometic stated that the recall kit was supposed to prevent the failure; therefore, they could not make any additional repairs to the refrigerator.the part number and recall number were unknown.
The contact owns a 1986 winnebago chieftan.the vehicle has a dometic refrigerator, model rm2852.the contact called the manufacturer regarding a recall on her dometic refrigerator.she was informed to take the vehicle to a dealer to have the recall repaired.because the refrigerator was not working at the time, the dealer would not perform any recall repairs.the contact was informed that the cooling unit needed to be replaced because there was a hair line fracture on the boiler tube, and ammonia leaked out and caused the refrigerator not to cool.the refrigerator would have to be replaced before the recall repair could be performed.the contact called the manufacturer and was informed to replace the cooling unit or the refrigerator and keep the receipt for a possible reimbursement later.the contact does not feel that the repair is sufficient because it does not correct the issue with the repair of the boiler tubes; therefore, the failure will recur.the manufacturer is only placing a shield around the boiler tube to re-route the ammonia from causing a fire.the refrigerator has not been repaired.the nhtsa campaign id number, vin, and part number were unavailable.the current and failure mileages were not applicable.
The contact owns a dometic refrigerator model rm2852. The contact received a recall notification letter under nhtsa campaign id number 08e032000 (equipment). The manufacturer serviced the refrigerator with the recall remedy repair which was performed on site. The service repair consisted of installing a flash unit and fuse unit. There was leakage coming from the unit after the recall repair. The manufacturer was notified and refused to correct the insufficient recall repair. The vehicle information was unavailable.
The contact owns a 2003 cardinal 29.the vehicle has a dometic refrigerator, model rm2852.the contact noticed that the refrigerator was not working.she took the vehicle to a local rv service station and was informed that the refrigerator was leaking ammonia and was included in nhtsa campaign id number 08e032000 (equipment).dometic stated that they were no longer repairing the equipment.the failure and current mileages were not applicable.
The contact owns a fleetwood mallard travel trailer.the vehicle has a dometic refrigerator, model rm2852.the refrigerator has a crack in the boiler unit.the contact has had the unit replaced according to the recall, but does not feel safe with how the unit was repaired.she feels that the unit could catch fire or leak harmful chemicals.the contact was informed to discontinue using the unit.the recall number was unknown.
The contact owns a 2005 fleetwood gear box.the vehicle has a dometic refrigerator, model rm2852.the contact received a recall notice for nhtsa campaign id number 06e076000 (equipment:recreational vehicle) and immediately called the manufacturer.the contact was then referred to numerous dealers.every time he called a local rv station, they refused to repair the equipment because the manufacturer would not pay the dealer for the work performed.he called the manufacturer, but has not received a response.the equipment has not yet been repaired according to the remedy referenced in the recall.the part number was unknown.the failure and current mileages were not applicable.
The contact owns a dometic refrigerator, model rm2852.the contact entered his vehicle and discovered white smoke pouring from the refrigerator.currently, there is a yellowish green powder by the cooling unit.dometic stated that the serial number matches, but the model number was off by the last two digits.the purchase date was unknown.
The contact owns a 2001 forest river cedar creek.the vehicle has a dometic refrigerator, model rm2852.the contact noticed that the refrigerator was inoperative and that there was a yellowish residue outside of the unit.she took her vehicle to a local rv service station and was informed that her equipment was leaking ammonia.dometic stated that her vin was excluded from nhtsa campaign id number 08e032000 (equipment); therefore, she would be responsible for the repair costs.the failure and current mileages were not applicable. Updated 08/20/08model number rm2852 serial number 10204076. Updated 08/21/08
The contact owns a 2003 montana keystone rv.the vehicle has a dometic refrigerator, model rm2852.the contact stated that the refrigerator exploded in her rv.there were no injuries and the fire department never arrived.the unit was taken to a repair facility and the mechanic stated that the failure was due to a manufacturer defect.the rv manufacturer advised her to consult the manufacturer of the refrigerator.the contact stated that the refrigerator caught fire in the rear of the unit near the wires.dometic did not state whether or not they would replace or repair the refrigerator.the failure caused the contact to have an asthma attack.her spouse disconnected the refrigerator and sustained a minor burn on his hand in the process.the contact never received a recall notice regarding this failure; however, dometic stated that the unit was included in a recall.the contact filed a complaint with skeeter.the dealer informed her to install a new computer piece for $160.dometic was hesitant about giving the contact the number to nhtsa.they stated that they will have to send this complaint to their corporate office and will be unable to respond for 60 days.the nhtsa campaign id number was unknown.
The contact owns a 2004 forest river cardinal fifth wheel trailer.the contact stated that the refrigerator does not work due to a manifold crack.as a result, ammonia leaked out.there was a recall and a technician came out and repaired the vehicle in 2007.in the beginning of 2008, the refrigerator stopped working.dometic stated that they repaired the unit.the contact stated that the refrigerator was not working due to the crack manifold that they refuse to replace. Updated 2/9/09 updated 02/13/09. 8bj
The contact owns a 2004 gulf stream conquest.the vehicle has a dometic refrigerator, model rm2852.the contact received a recall notice for nhtsa campaign id number 08e032000 (equipment).the manufacturer stated that they would not pay for the repair because his vehicle was no longer under warranty.he would have to pay for the expenses out of pocket.there had been no failure to date.the part number and purchase date were unknown.
The contact owns a 2002 cedar creek camper.the contact received a recall notice for the dometic refrigerator, model # rm2852.he has attempted to reach dometic by phone and mail to schedule an appointment, but has been unable to get the recall repaired.the part number was unavailable.
The contact owns a 2002 springdale 283s wbhl-gl (na).the vehicle has a dometic refrigerator, model rm2852.the contact received a recall notice approximately six months ago for the equipment.he notified dometic and the service center and they both stated that dometic changed their policy and were no longer replacing the cooling unit.there had been no failure to date.the recall number, serial number, part number, purchase date, and location in the vehicle were unavailable.
1997 coachman catalina rv.consumer writes in regards to defective refrigerator unitin vehicle.the consumer stated he experienced a leak in the boiler tube. However, dometic informed the consumer, the unit was manufactured in 1996 and was not included in the recall. The consumer stated his unit should be included, since he experienced the failure prior to the recall.
The contact owns a 2006 fleetwood cch with a dometic refrigerator, model rm2852. The contact received a recall notice for the refrigerator march 2010. The contact attempted to call the manufacturer numerous times but had no success. The refrigerator had not been repaired at the time of the complaint. The current mileage was approximately 10,000.
The contact owns a 1988 pace arrow.the vehicle has a dometic refrigerator, model rm2852.the weld failed on the refrigerator and caused an ammonia leak.dometic has not been notified.nhtsa campaign id numbers 083032000 (equipment) and 063076000 (equipment:recreational vehicle) were referenced.updated 10/17/08.
- the contact owns a 30 ft front kitchen, 2002 cedarcreek,forest river rv which has a dometic refrigerator model#rm2852, serial# 14205226.on 3/8/07 he received recall notice #06e076000.the contact requestedthat the kit be mailed directly to him since the closest service center was 60 miles away.the contactmade several attempts to call dometic and was unsuccessful.the contact was aware that the recall will begin in april.the contacthad no failures to date.the contactwas currently aware of the safety risk involved, and has turned off the gas per instructions on the recall notice.
The contact owns a 2002 forest river rv.the vehicle has a dometic refrigerator, model rm2852.the contact took her vehicle to a repair facility to have it repaired according to nhtsa campaign id number 08e032000 (equipment).the dealer stated that they could not perform the recall remedy because the unit already failed.the contact would have to pay $1,247.05 to repair the refrigerator.dometic stated that they would not assume responsibility for the repair because the vehicle exceeded its warranty.the unit has been repaired.the failure and current mileages were not applicable.
The contact owns a 2004 keystone mountaineer.the vehicle has a dometic refrigerator, model rm2852.the contact received a recall notice for nhtsa campaign id number 08e032000 (equipment) and immediately called the manufacturer.he was advised to have his unit repaired according to the recall, which stated that dometic would install a secondary burner housing.he is concerned that the remedy would not prevent the failure, but rather contain it in the event that one occurs.the refrigerator has not yet been repaired. Updated 11-19-08 updated 11/20/08.
The contact owns a 2005 crossroad paradise pointe equipped with a dometic refrigerator, model number rm2852. The contact stated that the vehicle was stopped when she opened the refrigerator and noticed all of the food was spoiled due to the refrigerator being inoperable. The vehicle was taken to an authorized dealer where the contact was informed that the refrigerator was inoperable and coolant was leaking. The manufacturer was notified of the failure and the contact was informed that the refrigerator was not included in the recall associated with nhtsa campaign id number 08e032000 (equipment). The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2000 coachmen 35 rlts.the vehicle has a dometic refrigerator, model rm2852.the contact noticed that the refrigerator failed and began leaking ammonia.he called dometic in reference to a recall for that component and was informed that because the unit had already failed, he would be responsible for the repair costs.he has not had the vehicle repaired.the failure and current mileages were not applicable. Updated 07/29/08.*ljupdated 07/29/08
This unit has a dometic brand refrigerator-model rm2852,serial#42500981. There is a recall on this refrigerator and dometic wants to just install a part on the boiler that will keep a fire from spreading into the camper should a fire occur. The main problem is the refrigerator can develop a crack in the boiler, which ours did, and ammonia leaks out. Dometic told us that since our refrigerator already cracked we have to replace the refrigerator at our cost and then they will install the patch. Dometic should replace the refrigerator as it is a problem that they already knew about and issued the recall. They should not just "patch" the problem, they should install a new refrigerator. We were never notified about the recall. We found out about it after our refrigerator boiler cracked and looked up the problem on-line.
The contact owns a 2005 fleetwood wilderness.six months after purchasing the vehicle, the dometic refrigerator failed and almost caused a fire.the vin was not included in nhtsa campaign id number 06e076000 (equipment:recreational vehicle).the current and failure mileages were 5,400.no additional information was available for the trailer.
The contact owns a 2005 fleetwood prowler.the vehicle has a dometic refrigerator, model rm2852.the contact stated that the entire vehicle is saturated with an ammonia odor, which caused her to develop a severe upper respiratory infection.secondly, the refrigerator is inoperative.she called dometic in reference to nhtsa campaign id number 08e032000 (equipment) and they refused to replace the unit.instead, they wanted to install a secondary burner housing.as of october 27, 2008, the unit has not been properly repaired.the mileage was not applicable.
The contact owns a 2002 windsong model 355 35-36 foot long.the vehicle has a dometic refrigerator, model rm2852.the refrigerator caught fire due to a manufacture defect.the fire was minimal and was extinguished by the contact.he called the manufacturer five times and received an email stating that they were not going to cover any repairs under the warranty. Updated 11/17/08 the consumer stated the manufacturer has taken care of the problem. Updated 11/21/08.
The contact owns a 1987 chevrolet p30.the vehicle has a dometic refrigerator, model rm2852.the contact noticed that the refrigerator was not cooling properly.the vehicle was taken to a rv service dealer, who stated that the coolant leaked out and the refrigerator needed to be replaced.dometic was notified of the failure in march of 2006 and stated that they could not assist because the warranty expired in october of 2005.dometic was notified again in january of 2007 and they stated that they were in the initial stages of the recall.dometic was notified again 2 to 3 more times with no resolution.the contact then received a recall letter in the mail, which advised him to take the vehicle in to have the secondary burner housing unit installed.dometic was emailed again in march of 2008 and advised the contact to take the vehicle to a service center, and to have the service center call the recall department.the recall department was notified and they stated that they were no longer supplying a refrigerator or the repair parts.they were only supplying secondary burner housing units.the part and recall numbers were unknown.the current mileage was 60,000 and failure mileage was 59,500. Updated 07/16/08.*lj
The contact owns a crossroads all star travel trailer.the vehicle is equipped with a dometic refrigerator, model rm2852.when the contact opened his trailer that had been parked for a few months, he could see that the coolant had leaked out.the manufacturer was called and they advised the contact to file a complaint with nhtsa.they further stated that the recall repair for nhtsa campaign id number 06e076000 (equipment:recreational) had ended.the contact had the burner housing replaced under the recall, but the leak still persists.the serial number was unknown.
The contact owns a 2003 fleetwood travel trailer.the vehicle has a dometic refrigerator, model rm2852.the contact took the vehicle to the dealer to have the refrigerator repaired under nhtsa campaign id number 06e076000 (equipment:recreational vehicle) in march of 2008.he noticed that the refrigerator stopped working and took the vehicle to be inspected by the dealer.the shield was removed and unveiled a yellow solution (coolant) leaking in the refrigerator.he called the manufacturer several times, but never received a call back.the purchase date and part number were unknown.
The contact owns a 2007 heartland big one rv equipped with a dometic rm2852 refrigerator. The contact stated that the vehicle was repaired under the recall associated with nhtsa campaign id number 08e032000 (equipment), but the failure was not corrected. The refrigerator leaked ammonia and no longer functioned. The manufacturer stated that the recall was performed and denied assistance with further repair. The refrigerator was not replaced.
The contact owns a 2004 fleetwood rv.the dometic refrigerator rm2852 was leaking freon and an ammonia odor was present.the manufacturer's automated system stated that the model number is related; however, the serial number (236-00061) is not.due to the safety risk involved, the contact removed the refrigerator from the rv.
The contact owns a dometic refrigerator, model number rm2852.the contact never received a recall notice in the mail.his refrigerator was leaking coolant and he took it to the dealer to be repaired.the dealer advised him of the recall at that time.the dealer also notified the manufacturer and they stated that they were no longer honoring recalls.the part and recall numbers were unknown.updated 05/06/08.*ljupdated 05/06/08.
The contact's spouse owns a 2004 keystone montana mountain aire fifth wheel.the vehicle has a dometic refrigerator, model rm2852.the contact stated that while her spouse was sleeping in another state, the gas alarm sounded.ammonia was spraying from the back of the refrigerator.the contact received a dometic recall notice on september 24, 2008.the part number was unknown.
The contact owns a dometic refrigerator, model rm2852.the contact received a recall notice on the refrigerator, which stated that it could possibly catch fire.he believes that the remedy for this recall would not prevent a fire in the event that the boiler tube ignites.instead, the actual repair would only contain the fire, rather than prevent the fire.there had been no failure to date.the nhtsa campaign id number and part number were unknown.updated 10-29-08 the consumer stated the refrigerator showed signs of leakage and the refrigerator was not cooling properly. The power converter failed, the fuel pump failed and a switch on the fluid reservoir failed which caused the brake and transmission to fail. Updated 10/30/08.
We had a dometic refrigerator model number rm2820 installed in our rv and when we brought it home and tried it out it caught on fire and burned the side of our rv. The insurance company totaled it. Then i went on the internet and found out about the recall on these refrigs. And how many people have had problems with them and the acs they make. The company just slaps a bandaid on the problem and when the warranty runs out they do nothing. Something needs to be done before someone is injured or ends up dead.
The contact owns a 2014 jayco precept rv equipped with an eletrolux/frigidaire kg series microwave, model number: cfmv152clb (n/a). The contact stated that the key pad failed to engage and a burning odor emitted from the microwave. The contact mentioned that flames were not present.the manufacturer was made aware of the failure and refused to repair the microwave under nhtsa campaign id number: 14v196000 (equipment:recreational vehicle). The manufacturer stated that the recall was unable to be honored due to the microwave being a built in unit. The microwave was not repaired.the vin was not available. Updated 09/16/14*ljthe consumer stated the issue was resolved to his satisfaction. Updated 11/17/14
The contact owns a dometic refrigerator, model rm2852.the contact stated that the refrigerator was running fine until she received a recall notice for nhtsa campaign id number 08e032000 (equipment), which instructed her to shut off the equipment.the entire refrigerator failed after it had been shut off.the unit was no longer cooling and there was an odor of ammonia coming from the refrigerator.the contact also noticed yellow stains on the rear of the refrigerator.the dealer stated that in order to have the recall repairs performed, she would have to replace the entire coolant system at the estimated cost of $1,000 with labor.the serial number, purchase date, part number, and location in the vehicle were unknown.
I have a rv that is affected by the dometic recall 06e-076.i contacted midway rv in salisbury md to perform the recall.i was informed that i would be charged $50 since i did not buy my rv from them.i am displeased that i would be charged to fix a recall that affects the welfare of my family.i wanted to inform you of this incident as i was informed that it was not lawful to charge extra for a recall.
The contact owns a 2004 keystone fifth wheel rv trailer.the vehicle has a dometic refrigerator, model rm2852.the contact received a recall notice for the dometic refrigerator.dometic stated that the refrigerator was out of warranty and he would have to call a dealer and pay for the repair.currently, the two door refrigerator does not work at all.coolant was leaking in the rear of the refrigerator, which is located next to the gas line.the contact had to turn off the gas line and then turn off the refrigerator before a fire occurred in the rv. Updated 05/06/09.*ljupdated 05/07/09
The contact owns a dometic refrigerator, model number: rm2852. The contact stated that the refrigerator was serviced under nhtsa campaign id number: 08e032000 (equipment) however, the burner housing tube was still cracked and causing fluids to leak. The refrigerator was not taken back to the dealer for further servicing.
The vehicle has a 2002 weekend warrior rv.the vehicle has a dometic refrigerator, model rm2852.the contact stated that the refrigerator would not cool properly.he noticed a yellow residue in the back of the refrigerator and could also smell a strong odor of ammonia.he later received a recall notice, which stated that dometic would make the necessary repairs.however, because the refrigerator already failed, dometic could not assist with the repairs or a replacement.the part and nhtsa campaign id numbers were unknown.
The contact owns a 1999 seabreeze camper rv, model number: 3020 equipped with a dometic americana refrigerator, model number: rm2852. The contact stated that the cooling unit for the refrigerator abnormally leaked ammonia. The dealer was contacted and they confirmed that the recall for the failure under nhtsa campaign id number: 06e076000 (equipment:recreational vehicle) had expired. The manufacturer was not contacted and the refrigerator was not repaired.
The contact owns a 1999 fleetwood wilderness. The contact was not notified of nhtsa campaign number: 06e076000 (equipment), but stated that the power supply failed to function, the refrigerator leaked fluid, and toxic fumes entered the vehicle. The vehicle was taken to an unknown dealer who refused to provide the remedy for the recall unless the contact signed a waiver. The refrigerator was not repaired. When the refrigerator was on, the contact noticed toxic fumes. The manufacturer was notified and provided no solution. The vin was unknown. The failure mileage was not applicable.
- the contact had a dometic refrigerator rm 2852.the contact wasconcerned about losingtherv if the dometicrefrigeratorcaught on fire.the contactwasunable to get a response from dometic. It has been a couple of months and he has still not been called back by dometic. Update 4/9
The contact owns a dometic refrigerator. The contactreceived notification of nhtsa recall campaign id number:08v279000 (equipment). The contact stated the remedy offered by the manufacturer was not an adequate remedy in preventing a possible fire from occurring in the equipment.
The contact owns a 2002 keystone montana rv equipped with a dometic refrigerator, model number: rm2852. The contact stated that he found a yellow, oily substance that smelled like ammonia on the rear of the refrigerator. The manufacturer was notified of the failure and stated that the vehicle was not included in nhtsa campaign number: 07v134000 (equipment). The equipment was not replaced or repaired.
The contact owns a 2004 keystone montana-mountaineer rv, model 297rks.the contact stated his dometic refrigerator, model rm2852 failed.he received a recall notice and called dometic.he was informed that they would not cover the repair because the unit was out of warranty.a new refrigerator will cost $1,400 and the contact feels that he should not have to pay for a new unit.the part number and nhtsa campaign id number were unknown.updated 10/30/08.*ljthe consumer stated he noticed yellow stainsbehind the refrigerator as described in the recall. Updated 10/30/08.
The contact owns a 2000 fleetwood flair motor home.the vehicle has a dometic refrigerator, model rm2852.the contact received a recall notice from dometic, which stated that there was a recall on the refrigerator and they would make the repairs.she called dometic and informed them that she received the recall notice and inquired about how to get her unit repaired.dometic stated that nhtsa sent out the notice and they did not have to repair the unit unless it was under warranty.the contact was informed that she should be paying for the repair.the part number and nhtsa campaign id number were unknown.
The contact owns a 2003 forest river cardinal.the vehicle has a dometic refrigerator, model rm2852.the contact received a recall notice for nhtsa campaign id number 08e032000 (equipment) and called a service station to have the equipment repaired.he was informed that they did not have the repair kits available to make the necessary repair.eventually, the refrigerator became inoperative.the contact called dometic and was informed that they would not assume any financial liability for the unit because it already failed.the equipment has not been replaced.
The contact owns a 2005 fleetwood gear box travel trailer. The contact stated that he received a recall notice from dometic regarding his refrigerator and the fatigue crack that may develop in the boiler tube. The notice also indicated that if a sufficient amount of pressurized coolant solution is released in an area where gas or flames are present a fire could occur. A fleetwood dealer stated that the repair kit is only a heat shield to contain the fire and repair the crack. Dometic also stated that they would only install a heat shield to prevent a fire.
I have a coachman wyoming with a dometic refrigerator. This refrigerator has a recall. My camper is set up as vacation home not to be moved. Dometic refused to fix my refrigerator. Dometic said i must carry it to a dealer this is almost impossible. The recall said this is a fire hazard and may put my family at risk of death. I think someone needs to explain this to the rude people at dometic. I also do not think it should be my place to get a lawyer to settle this with dometic. If this was not an important recall why is out in the first place. Please give advicethank youwade h mckinnon
2004 terry trailer w/ dometic refrigerator model 2852 serial# 605-03267. Item was recalled for defect but was never notified of this until failure of component. Dometic refusing to repairrefrigerator. Due to the leakage of ammonia this is a safety hazard.
The contact owns a 1999 forest river camper with a dometic refrigerator (model number is rm2852).the contact stated that the dometic refrigerator leaked.she received a safety recall notification for the dometic refrigerator (nhtsa campaign id #08e032000) however; the manufacturer stated that they were no longer providing recall repairs.updated 07/08/08.the consumer stated the refrigerator was leaking a yellow liquidwhen it was turned on and it did not get cold.
The contact owns a dometic rm2852.the contact received a safety recall notice in march of 2007 and has been attempting to have the repair performed since that time.he stated that dometic keeps giving him the run around.dometic refuses to send him the part, they will not agree to let someone else make the repair and reimburse him, and they will only make the repair if he sends the motorhome to an authorized dealer and there isn't one to send it.the contact stated that dometic keeps giving him the telephone number to repair people who will not come out to make the repair.he stated that there is nowhere to take the dometic in his area.the part and recall numbers were unknown.updated 08/22/07
The contact owns a 2005 fleetwood advantage rv with a dometic refrigerator, model number rm2852 and serial number 41403243. The refrigerator was purchased on november 30, 2006. The contact stated there was an unusual odor emitting from the refrigerator. She also saw an unknown yellow substance leaking underneath the refrigerator onto the floor. The refrigerator was not repaired when the compalint was filed.
The contact owns a 2006 forest river wildwood.the vehicle has a dometic refrigerator, model rm2852.the contact stated that the manufacturer does not want to cover the expenses to have a technician come out and repair her unit.her rv is stationary with a fence built around it; therefore, it is impossible to take her refrigerator to a local repair shop for repair.currently, the refrigerator has not been repaired.the mileages were not applicable and the exact failure was not disclosed.
The contact owns a 2000 newmar american star.the vehicle has a dometic refrigerator, model rm2852.the contact received a recall notice for nhtsa campaign id number 08v366000 (equipment:recreational vehicle).he was concerned that the remedy to install a secondary burner housing, a thermal fuse, and a melt fuse, was not a preventive remedy.he also believes that the remedy listed was also insufficient in the event a failure should occur.the equipment was repaired; however, he received another recall notice.the manufacturer did not assist.the failure and current mileages were not applicable.updated 02/02/09. *ljupdated 02/03/09.
The contact owns a dometic refrigerator, model number rm2852, serial number 51000266. The dometic refrigerator associated with nhtsa campaign recall number: 06e076000, equipment:recreational vehicle currently has an ammonia leak and odor. The contact turned the refrigerator off after speaking with someone at his local service center. He noticed the smell more frequently when the refrigerator became warm and then cold. The service center and the manufacturer stated the contact was required to have the ammonia failure repaired at his own expense or via warranty before they could install the repair kit at no charge. The fire department and the service department stated that the failure was dangerous and could result in death. The service center also advised him to open the windows and to schedule an appointment for monday after notifying them that the odor was much worse on saturday. The contact will also seek legal advice. The contact suffered from a headache and his throat was irritated by the ammonia odor.remailed 10/01/2014*lj
The contact owns a 2003 forest river spiniker fifth wheel.the contact received a recall notice in may of 2008 and had the repair made at that time.she called the repair shop in june and stated that the fifth wheel had already begun to leak and the recall remedy did not work.the manufacturer was notified regarding the failure.the recall number and part number were unknown.the vin and mileages were not applicable.
The contact owns a 2004 damon challenger.the vehicle had a dometic rm2852 refrigerator.the contact smelled smoke and then noticed fire coming from the refrigerator.the vehicle was destroyed while it was parked.the insurance company stated that the refrigerator was the cause of the fire.the contact received a recall notice on approximately july 15, 2007.there were no injuries.the recall number and part number were unknown.no vehicle information was provided.
- on 2/6/07 the contact spoke to michelle 1-888-446-5157 xt.4726, who verified that the dometic refrigerator was faulty and recommended to shut off the gas valve and use the electrical part of it.the contact had a gas stove next to the refrigerator andwas worried that there wasa gas leak that may be ignited by the gas stove he currently used.the contact was informed that the recall will begin in april 2007.the contact wanted to file a complaint since it was determined that the pipes may already be cracked for dometic to replace the refrigerator before the recall.the consumer has not heard from the manufacturer verifying the refrigerator was faulty. Updated 03/30/07.
Certain models of dometic refrigerators are on recall 06e-076. We have one of those units. Ours failed because of the recall problem before the recall was initiated. Our will require more parts to fix than the recall kit provides. Dometic refuses to fix our refrigerator.
Dometic rv refrigerator leaking ammonia gas. Not cooling.dometic had a recall. I did not receive a letter. Recall was stopped in april 2008 per their employee that i talked to trying to resolve this. There isa potential fire hazard if i continue to use this.model # rm2852ser #306 05074.
We were preparing to go camping in our '04 terry quantum (bought new feb 08) and turned on frig to cool by electricity.noticed next day unit was not cooling, tried the gas, still not cooling.my husband remembered someone told him about their rv catching on fire as result of the frig catching on fire.we called dometic service center, listened to a recording which stated a recall on all '04-'06 frig's with particular model/serial numbers to look for any leaks with yellow residue on back side of the unit or not cooling properly.immediately noticed yellow residue, continued with instructions from dometic's recording stating "to turn off the gas valve" and "do not operate with gas".it stated "could use electricity".we have never received any recall notices from dometic.notified dometic recall center, told our model rm2852, serial number 40503272 was definitely on recall list and given a customer id number with "free service".dometic provided local service center.upon pick-up, documentation was provided for fix; however, upon inspection the cooling unit was not replaced and a metal shield was installed.immediately showed and discussed situation with service center, who stated the "recall" was for a "heat shield" not for replacing the cooling unit.however, our appointment was to fix the cooling unit leak.service rep looked at the frig panel and saw the residue.he would not say why their service tech did not see the residue, which was visible, and the tech should not have installed the "heat shield" with this leakage.the rep stated he would have to contact dometic to see if they would replace the unit.no reply from local service center, we contacted center and they were told by dometic that our unit is not covered under warranty and would not be covered as "free service".to date, the cooling unit is not repaired/replaced and is not operable.
- the contact has a 1997 catalina coachman with an odometer reading of 55000 miles when he found the dometic refrigerator recall notice. The contact said that he called the dealer and they were unable to help him and he called dometic who took his name and number.dometic said that they would send him some information. The contact stated that the refrigerator has stop working due to the recalled failure. Updated 02/22/07.
The contact owns a dometic refrigerator, model rm2852.the contact noticed that the refrigerator was not cooling properly.also, there was a leak in the back of the refrigerator.the dometic customer service center was notified of the failures and referred a technician.the service technician inspected the refrigerator and ordered the part for the recall repair in june of 2007.dometic has been notified on several occasions pertaining to the recall part not being received.dometic stated that the recall part is unavailable and no longer warrants the recall defect repair.the contact repaired the refrigerator and notified the manufacturer for reimbursement, but there was no resolution.he was displeased to discover a recall defect and no remedy.the vehicle information, part number, and nhtsa campaign id number were unknown.
-the contact states that while camping in the summer of 2006, the refrigerator stopped working.the contact took his 38ft montana 5th wheel camper to a repair facility and they stated to him that the cooling coil on the back of the refrigerator had cracked.the contact feels that his dometic refrigerator should be covered under nhtsa campaign id number: 06e076000, since he had experience the same symptoms from the recall.the contact can provide an invoice of repair if needed.
The contact owns a 2004 fleetwood prowler regal rv.the vehicle has a dometic refrigerator, model rm2852.the contact noticed a yellow residue leaking from the refrigerator and smelled ammonia.the refrigerator stopped working.on july 3, 2008, the contact received a recall notice, but dometic refused to include the refrigerator in the recall.dometic stated that the refrigerator was inoperable and the warranty was six months past its expiration date.the contact purchased a new refrigerator.the recall number was unknown.
The contact owns a 2006 damon challenger equipped with a dometic refrigerator. The contact stated there was a recall (nhtsa campaign id number: 08e032000 component: equipment) and the refrigerator was repaired. The coils of the refrigerator fractured causing flammable fluid to leak. The contact believed that the manufacturer should have made a remedy to prevent the fracture. The contact called the manufacturer who offered no assistance. The approximate failure mileage was 10,000.
- on 2/6/07 the contact spoke to michelle 1-888-446-5157 xt.4726, who verified that the dometic refrigerator was faulty and recommended to shut off the gas valve and use the electrical part of it.the contact had a gas stove next to the refrigerator andwas worried that there wasa gas leak that may be ignited by the gas stove he currently used.the contact was informed that the recall will begin in april 2007.the contact wanted to file a complaint since it was determined that the pipes may already be cracked for dometic to replace the refrigerator before the recall.the consumer has not heard from the manufacturer verifying the refrigerator was faulty. Updated 03/30/07.
- the contact has a dometic (model number rm2852), and he would like to make a complaint concerning the length of time it will take dometic to make the safety repairs to his model.the contact stated that he is concerned about his dometic catching on fire.updated 2/27/2007 -
Dometic refrigerator customer states that the company didn't resolve the dispute and reimburse damaged property*ccupdate
The contact owns a dometic refrigerator (model # rm2852, serial # 30605354).the contact received recall notice # 06e076000 (equipment:recreational vehicle).the service center stated that they were unable to install the repair kit because dometic would not pay them enough for the installation.presently, no failures have occurred.the part # is 921146093.
The contact owns a 2005 fleetwood advantage rv with a dometic refrigerator, model number rm2852 and serial number 41403243. The refrigerator was purchased on november 30, 2006. The contact stated there was an unusual odor emitting from the refrigerator. She also saw an unknown yellow substance leaking underneath the refrigerator onto the floor. The refrigerator was not repaired when the compalint was filed.
- the contact received a recall notice #06e076000 for her dometic refrigerator model rm2852.according to the recall a fatigue crack may develop in the boiler tube which may release a sufficient amount of pressurized coolant solution into an area where an ignition source (gas flame) is present.the failure may result in a fire.she contacted dometic who said that the repair would be performed at no charge.however, when she took the refrigerator to the technician they charged her and dometic is denying reimbursement.dometic told her to call nhtsa to file a complaint.in spite of denying the reimbursement dometic offered to contact the dealer as well. There had been no failure to date.
The contact owns a 2005 fleetwood gear box.the vehicle has a dometic refrigerator, model rm2852.the contact received a recall notice for nhtsa campaign id number 06e076000 (equipment:recreational vehicle) and immediately called the manufacturer.the contact was then referred to numerous dealers.every time he called a local rv station, they refused to repair the equipment because the manufacturer would not pay the dealer for the work performed.he called the manufacturer, but has not received a response.the equipment has not yet been repaired according to the remedy referenced in the recall.the part number was unknown.the failure and current mileages were not applicable.
The contact owns a 2002 forest river cardinal fifth wheel rv.the vehicle has a dometic refrigerator, model rm2852.the refrigerator was leaking a yellow liquid that filled the entire trailer with an ammonia odor and caused the pet dog to become ill.the vehicle was taken to two different dealers.dometic stated that regardless of nhtsa campaign id number 07v085000 (equipment:recreational vehicle), they would not cover the repair for their refrigerator.the contact believes that the manufacturer should be responsible since the unit was under a recall.the refrigerator has not been repaired. Updated 8/7/09 the unit was replaced on 07/15/09 at a cost of $1,150.00 . Updated 08/11/09.
I discovered a problem with my dometic rm2852 on 4/2/08 while preparing for a trip. While in transit, on 4/4, i stopped at a service department to look at the rm2852. Problem identified was a failed cooling unit (yellow residue); recall covers rm2852. B/c i was in transit, to simply take my rv to a local rv service center in my home town after i returned home from camping.through numerous phone calls and information found within the dometic recall, i now understood that:1)dometic had routinely replaced, free of charge, failed cooling units while also performing the recall. As of 4/1/08, dometic is no longer replacing them.2)the recall clearly mentions several points which matched the failure.3)several resources informed me that they've replaced many cooling units while performing the recall and that dometic covered the expenses of the cooling unit replacement.4)while on the phone with the recall center, as well as many other phone conversations with other dometic folks and rv service centers, it was very evident that dometic's choice to discontinue their 'goodwill replacement of the cooling unit' was a total surprise by all and was not expected.my last phone call was just today, 4/14/08 from dometic informing me they won't replace the cooling unit because the recall is not for the cooling unit. When i mentioned that there was obviously a defect, he commented that they understood that in some cases the heating unit may have run hot which could have caused a fatigue crack in the cooling unit. He refused to replace the cooling unit at dometic's expense.i never received a recall notice. Had this failure been identified/reported to dometic just less than days prior, that dometic would have replaced the cooling unit at no cost to me?is there any other recourse that can be taken to remedy this situation i'm in to avoid or minimize the expense to my family?i respectfully request that you engage in this situation (please).
The contact owns a 2003 fleetwood prowler.the vehicle has a dometic refrigerator, model number rm2852, serial number 22200048.he noticed yellow residue leaking from the refrigerator, and then smelled ammonia. The refrigerator failed to regulate cold temperatures. Hereceivedrecall notice# 08e032000 (equipment).dometic refused to replace the refrigerator. The repairs referenced in the call only contains the failure, but does not serve as a preventive remedy. No repairs were made. The failure and current mileages were not applicable. Updated 11/03/09updated 11/04/09
2004 terry trailer w/ dometic refrigerator model 2852 serial# 605-03267. Item was recalled for defect but was never notified of this until failure of component. Dometic refusing to repairrefrigerator. Due to the leakage of ammonia this is a safety hazard.
The contact owns a dometic rm2852.the contact received a safety recall notice in march of 2007 and has been attempting to have the repair performed since that time.he stated that dometic keeps giving him the run around.dometic refuses to send him the part, they will not agree to let someone else make the repair and reimburse him, and they will only make the repair if he sends the motorhome to an authorized dealer and there isn't one to send it.the contact stated that dometic keeps giving him the telephone number to repair people who will not come out to make the repair.he stated that there is nowhere to take the dometic in his area.the part and recall numbers were unknown.updated 08/22/07
The contact owns a 2004 potomac 53330rles (na).the vehicle has a dometic refrigerator, model rm2852.when the contact attempted to use his refrigerator after march 21, 2008, it was inoperable.he took the refrigerator to the dealer for service and they stated that the equipment failed due to nhtsa campaign id number 06e076000 (equipment:recreational vehicle).prior to the failure, the contact received no warning indicators or recall notices.the manufacturer confirmed that the equipment was included in the recall, but they were unwilling to repair the unit.the unit was repaired on may 2, 2008 at the contact's expense. Updated 06/16/08 the cooling unti was replaced. Updated
Dometic rm2852 refrigerator, serial no. 23905278. Recall notice. 06e-076.we awoke in our travel trailer to the odor of ammonia. We searched for a cause but found nothing to relate to the odor. We 'aired' the trailer and the odor dissipated. My wife has had a persistent cough since the incident. The following morning, we discovered that the refrigerator was not cooling. Subsequently, while investigating repair options, we were advised that the cooling unit had failed, was cracked and that the ammonia contents had escaped. Additionally, we were advised that our unit was part of a recall group. I contacted the dometic company and was told by the representative that the company would not repair the cooling unit. The representative told me that a recall notice had been sent to us in 2007 and that it was sent to our physical address. Unfortunately, we never received a recall notice. My explanation was that our mail is delivered to a post office box and that when a mailing does not contain our po box number, our postal service personnel often return the mail to the sender. The representative indicated that he did not know whether the notice was returned. I believe that as important as the recall seemed, a returned notice should have been followed by a registered letter. The cost to replace the cooling unit is approximately $1000. We believe that we are entitled to financial assistance from dometic to repair the failed cooling unit.
-the contact called dometic regarding a refrigerator recall he saw in a magazine. The manufacturer has a voicemail system that asks the caller to leave his/her name & address, therefore, the callers cannot ask questions about the recall.although, the messages states that a package will be sent to him/her, the recording does not give a time when the packet will be available or should be expected. The contact states that the pilot light which,is a part of the refrigerator'scooling system, goes out almost every time he takes a trip in the rv.
The contact owns a dometic refrigerator, model rm2852.the contact received a recall notice on the refrigerator, which stated that it could possibly catch fire.he believes that the remedy for this recall would not prevent a fire in the event that the boiler tube ignites.instead, the actual repair would only contain the fire, rather than prevent the fire.there had been no failure to date.the nhtsa campaign id number and part number were unknown.updated 10-29-08 the consumer stated the refrigerator showed signs of leakage and the refrigerator was not cooling properly. The power converter failed, the fuel pump failed and a switch on the fluid reservoir failed which caused the brake and transmission to fail. Updated 10/30/08.
The contact owns a 2004 keystone fifth wheel rv trailer.the vehicle has a dometic refrigerator, model rm2852.the contact received a recall notice for the dometic refrigerator.dometic stated that the refrigerator was out of warranty and he would have to call a dealer and pay for the repair.currently, the two door refrigerator does not work at all.coolant was leaking in the rear of the refrigerator, which is located next to the gas line.the contact had to turn off the gas line and then turn off the refrigerator before a fire occurred in the rv. Updated 05/06/09.*ljupdated 05/07/09
The contact owns a dometic refrigerator, model number rm2852.the contact never received a recall notice in the mail.his refrigerator was leaking coolant and he took it to the dealer to be repaired.the dealer advised him of the recall at that time.the dealer also notified the manufacturer and they stated that they were no longer honoring recalls.the part and recall numbers were unknown.updated 05/06/08.*ljupdated 05/06/08.
- the contact had a dometic refrigerator rm 2852.the contact wasconcerned about losingtherv if the dometicrefrigeratorcaught on fire.the contactwasunable to get a response from dometic. It has been a couple of months and he has still not been called back by dometic. Update 4/9
The contact owns a 1988 pace arrow.the vehicle has a dometic refrigerator, model rm2852.the weld failed on the refrigerator and caused an ammonia leak.dometic has not been notified.nhtsa campaign id numbers 083032000 (equipment) and 063076000 (equipment:recreational vehicle) were referenced.updated 10/17/08.
The contact owns a 2004 forest river cardinal fifth wheel trailer.the contact stated that the refrigerator does not work due to a manifold crack.as a result, ammonia leaked out.there was a recall and a technician came out and repaired the vehicle in 2007.in the beginning of 2008, the refrigerator stopped working.dometic stated that they repaired the unit.the contact stated that the refrigerator was not working due to the crack manifold that they refuse to replace. Updated 2/9/09 updated 02/13/09. 8bj
The contact owns a 1999 national seabreeze rv.the vehicle has a dometic refrigerator, model rm2852.on september 7, 2008, the refrigerator defrosted and shut off.the contact received a safety recall notice and the repair was performed in february of 2005.the manufacturer stated that the warranty did not transfer to the new owner and the repair would be the contact's responsibility.the nhtsa campaign id number was unknown.
Dometic rv refer rm2852 is on a recall to install a part to limit a fire should a component (cooling tube) should fail.in my case the component failed and the refer was inoperable but, fortunately lt did not cause a fire.contacted dometic to replace the part they knew was subject to failure and potential fire.dometic would not replace the defective part.seems they knew the part would fail and simply put a protective 'band aid' to control the fire potential.why not replace the known defective part?
The contact owns a 2003 fleetwood travel trailer.the vehicle has a dometic refrigerator, model rm2852.the contact took the vehicle to the dealer to have the refrigerator repaired under nhtsa campaign id number 06e076000 (equipment:recreational vehicle) in march of 2008.he noticed that the refrigerator stopped working and took the vehicle to be inspected by the dealer.the shield was removed and unveiled a yellow solution (coolant) leaking in the refrigerator.he called the manufacturer several times, but never received a call back.the purchase date and part number were unknown.
The contact owns a 1987 chevrolet p30.the vehicle has a dometic refrigerator, model rm2852.the contact noticed that the refrigerator was not cooling properly.the vehicle was taken to a rv service dealer, who stated that the coolant leaked out and the refrigerator needed to be replaced.dometic was notified of the failure in march of 2006 and stated that they could not assist because the warranty expired in october of 2005.dometic was notified again in january of 2007 and they stated that they were in the initial stages of the recall.dometic was notified again 2 to 3 more times with no resolution.the contact then received a recall letter in the mail, which advised him to take the vehicle in to have the secondary burner housing unit installed.dometic was emailed again in march of 2008 and advised the contact to take the vehicle to a service center, and to have the service center call the recall department.the recall department was notified and they stated that they were no longer supplying a refrigerator or the repair parts.they were only supplying secondary burner housing units.the part and recall numbers were unknown.the current mileage was 60,000 and failure mileage was 59,500. Updated 07/16/08.*lj
Rv refrigerator model #rm2852 serial # 10103282 was recalled in 2007 had it fixed then but 2 years later it still leaked fluid and yellow residue and then all the coolant ammonia and had a fire in the back of the refrigerator.if this was fixed the right way, like replacing the coolant system this would never have happen.lucky no one was in the rv when this happened and we weren't driving down the highway.we think dometic corp. Should have fixed all therecalled refrigerator right the first time, now we have a big repair bill, when they knew this could happen.
This is rattling to our refrigerator is a 1999 forest river. The frig is a dometic rm 2852 (ser#82600213) which the manufacturer declared a recall, when i found out about it, i called to get the it done. They have refused to perform the work or get the parts. It is a danger (as they say right on there answering machine) and i don't see how they can take the risk of not repairing it. There is signs of leakage and they just don't care. Can you do anything for me?
In may of 2005 the dometic fridge in my rv developed a coolant leak due to a crack in the cooling chamber. A local rv repair center told me it would cost $583 to have the unit replaced. I did not want to pay that amount and replaced the defective unit with an electric fridge and the rv repair center discarded the defective unit.later i was contacted by dometic by mail with a recall letter on dometic refrigerators because of a defect that caused the cooling chambers to develop a crack that causes the coolant to leak. I supplied dometic with the required information to obtain compensation for my defective unit but was denied reimbursement due to the fact that the defective unit was replaced before the august 2005 recall notification. I believe this is wrong due to the fact that me fridge was one of the defective units and failed to operate.
The contact owns a dometic refrigerator, model rm2852.the contact received a recall notice for nhtsa campaign id number 06e076000 (equipment:recreational vehicle) on march 11, 2008.the noticed indicated the risk of a potential fire hazard.he took the vehicle to the dealer to have the recall repair performed in april of 2008; however, the dealer refused and stated that the repairs stopped on april 1, 2008.the service manager at the dealer informed the contact that he was the fourth consumer that was denied the repair.the contact consulted the manufacturer several times, but was put off and not assisted.the contact referenced manufacturer number 22485147.there had been no failure to date. Updated 07/16/08*ljthe consumer stated the boiler was defective. Updated 07/16/08
The contact owns a 2000 coachmen 322qb.the contact received a recall notice for refrigerator serial # 00501655.the dealer was called to schedule a service appointment.the contact called dometic, and was told that the dealer did not reimburse for service calls or mileage incurred for recall repairs.
The contact owns a 2001 keystone rv.the vehicle has a dometic, model number rm2852 refrigerator.the contact replaced his first dometic due to fluid leakage before it failed.the second dometic began leaking and also failed.he paid out of pocket for the repair of this dometic.nhtsa campaign id number 06e076000 (equipment: recreational vehicle) was later issued and the contact attempted to receive reimbursement for the replacement fee.he was informed that the failure with his dometic was not related to the defect in the recall.the part number was unknown.updated 04/02/08
Dometic had a recall on certain model refrigerators and notified us that it would be repaired at no cost. We could not move our unit so we had a repair service come out. When the repair was complete dometic only paid $40.00 and we were left with a $165.00 balance. This is contrary to info put out by office of defects investigation which i accessed on april 11, 2007 at 03:34pm. Which states dometic will install a secondary burner housing freeof charge.a complaint will also be filed with the florida attorney general consumer fraud division.
The contact owns a dometic refrigerator, model rm2852.the contact stated that the refrigerator was not cooling properly and he smelled ammonia.he noticed a yellow residue leaking from the back of the refrigerator.he immediately purchased a new refrigerator.dometic stated that the unit was not included in nhtsa campaign id number 08e032000 (equipment), although the failures were identical.updated 04-14-09 the manufacturer declined the consumers request for reimbursement because the failure did not occur between specified dates. Updated 04/16/9
The contact owns a 1999 forest river camper with a dometic refrigerator (model number is rm2852).the contact stated that the dometic refrigerator leaked.she received a safety recall notification for the dometic refrigerator (nhtsa campaign id #08e032000) however; the manufacturer stated that they were no longer providing recall repairs.updated 07/08/08.the consumer stated the refrigerator was leaking a yellow liquidwhen it was turned on and it did not get cold.
The contact owns a 2005 wildcat forest river.the vehicle has a dometic refrigerator, model rm2852.the contact stated that the refrigerator was leaking a yellowish residue and was not cooling properly.dometic stated that they would only replace the shield.the contact was displeased to discover that the cooling unit would not be replaced.she has not yet had the cooling unit replaced.
The contact owns a dometic refrigerator, model rm2852.the contact stated that the refrigerator was cooling properly when he received a recall notice.he called the dometic customer center and they stated that a technician would inspect the refrigerator for a price, in order to determine if the recall repair was required.there would also be an additional offsite charge for the recall repair.the contact was displeased that dometic refused to repair the refrigerator within the recall remedy mandate.the refrigerator has not been repaired.the part number and nhtsa campaign id number were unknown.updated 12/11/08 the consumer stated te problem has been resolved. Updated 12/11/08
The contact owns a dometic refrigerator.the model # is rm2852.the contact received recall notice # 06e076000 (equipment:recreational vehicle) in march of 2007.since receiving the notice, dometic has not supplied the parts to those performing the recall repairs.one repair company stated that dometic is not paying them, which is the reason why they are not performing the recall repair.the part number was unknown.
The contact owns a dometic refrigerator model number rm2852. The contact stated that upon inspection, it was noticed that the refrigerator was not functioning at the correct temperature and failed to properly cool its contents. The contact also stated that there was an ammonia odor being emitted. The equipment was not taken to a mechanic and was not replaced. The manufacturer was contacted and informed the contact that the equipment was not included in nhtsa campaign id number 08e032000 (equipment).
- the contact called regarding the dometic refrigerator recall. Which, includes his model rm2852.the refrigerator in the consumer's rv has not suffered a failure yet but he is concerned about the time it will take to make repairs .updated 1/31/2007 -
The contact owns a 2001 forest river cedar creek.the vehicle has a dometic refrigerator, model rm2852.the contact noticed that the refrigerator was inoperative and that there was a yellowish residue outside of the unit.she took her vehicle to a local rv service station and was informed that her equipment was leaking ammonia.dometic stated that her vin was excluded from nhtsa campaign id number 08e032000 (equipment); therefore, she would be responsible for the repair costs.the failure and current mileages were not applicable. Updated 08/20/08model number rm2852 serial number 10204076. Updated 08/21/08
The contact owns a 2000 coachmen 35 rlts.the vehicle has a dometic refrigerator, model rm2852.the contact noticed that the refrigerator failed and began leaking ammonia.he called dometic in reference to a recall for that component and was informed that because the unit had already failed, he would be responsible for the repair costs.he has not had the vehicle repaired.the failure and current mileages were not applicable. Updated 07/29/08.*ljupdated 07/29/08
The contact owns a 2002 keystone hornet.the vehicle has a dometic refrigerator, model rm2852.the contact smelled ammonia from the refrigerator and observed yellow residue leaking from the side.the refrigerator was taken to an authorized dealer for the recall repair.after the repair was performed, the refrigerator experienced cooling failure.the refrigerator has not been repaired.dometic stated that they were not responsible for the additional repair.the contact was very displeased to know that dometic would not repair the failure as a result of the recall defect.the serial, part, and recall numbers were unknown.
The contact owns a 1999 fleetwood prowler 265e fifth wheel.the vehicle has a dometic rm2852 refrigerator.on may 15, 2004, the contact repaired the refrigerator.on july 1, 2007, he received recall notice number 06e076000 (equipment:recreational vehicle).the contact mailed in all the necessary information to get reimbursed.dometic stated that the contact repaired his vehicle too soon for reimbursement.the part number was unknown.
The contact owns a dometic refrigerator, model rm2852.the contact stated that ammonia inside his refrigerator is leaking.the vehicle was taken to a dealer and they wanted to charge him to replace the cooling unit.the contact received a recall notice for the boiler unit and believed that both units were similar.he believed that both should have been repaired under the recall.dometic stated that nothing could be done.the recall number, purchase date, and part number were unknown.
The contact owns a 2002 forest river cedar creek trailer.the vehicle has a dometic refrigerator, model rm2852.the contact received a recall notice for nhtsa campaign id number 07v85000 in regards to the burner housing defect.the contact stated that the manufacturer would pay for the package to be installed in the refrigerator.the contact would have to pay to register the trailer, for diesel fuel when pulling the trailer to colorado springs, and for insurance for the trailer.the contact did not believe that he should have to do all of this in order for a recall to be repaired.currently, he is using electricity to power his refrigerator.the purchase date and part number were unknown. Updated 07/10/08.*ljupdated 07/08/08
Pursuant to dometic recall # 06e076000, i have a refrigerator that falls outside the serial numbers listed on the recall. I had a failure identical to the recall failure.i have sent 2 e-mails to dometic, only to receive a automated e-mail.i believe that the recall should be expanded to include additional serial number units, as i believe the real issue is a manufacturing defect of the cooling unit.the 350 watt heater only accelerated the defect.i had to replace my cooling unit at a cost of $1,544.31.i feel that dometic should reimburse this cost.
The contact owns a 2002 windsong model 355 35-36 foot long.the vehicle has a dometic refrigerator, model rm2852.the refrigerator caught fire due to a manufacture defect.the fire was minimal and was extinguished by the contact.he called the manufacturer five times and received an email stating that they were not going to cover any repairs under the warranty. Updated 11/17/08 the consumer stated the manufacturer has taken care of the problem. Updated 11/21/08.
Dometic rv refrigerator leaking ammonia gas. Not cooling.dometic had a recall. I did not receive a letter. Recall was stopped in april 2008 per their employee that i talked to trying to resolve this. There isa potential fire hazard if i continue to use this.model # rm2852ser #306 05074.
Dometic refrigerator recall 06e-076 customer has concerns about the recall kit and states that it doesn't work**ccthe consumer stated he just received the recall notice on june 22, 2007 and is glad there was no traveling done prior to the recall notice. The consumer stated dometic should make good with a new refrigerator because the recall kits do not prevent fires, and it is merely an aluminum shield hiding the fact that the propane gas valve is turned off. The igniter will still operate , the furnace is just below and the cook stove is next to it. If a fatigue cracked developed in the boiler tube, it could still cause a fire.
I have a 1999 newmar fifth wheel trailer. It was purchased used in december 2010. The dealer was boat n rv warehouse in west coxackie new york. It has a dometic rm 2852 refrigerator in it. The dealer failed to make the required repairs persuant to the dometic recall, or verify that it was done, or notify me that there was a recall.as a result there was a fire.i feel that the dealer was negligent in not performing the repairs or informing me that this defect existed. Are they legally responsible to perform open recalls before the sale just as an automotive dealer is?
The contact owns a dometic refrigerator, model rm2852.the contact stated that fuel leaked out of the refrigerator, causing it to no longer work.the contact received a recall notice for her refrigerator and she took it to the dealer for repair.when the dealer attempted to order a repair kit, she was informed that it would cost $900.subsequently, the contact was informed that the repair would not be done.she called the manufacturer, but kept getting recorded messages.when she finally spoke with a representative, the contact was referred to other agencies that she had previously consulted.the recall number, part number, and purchase date were unknown.
The contact owns a dometic refrigerator, model rm2852.the contact received a recall notice for the equipment:recreational vehicle.dometic stated that they stopped repairing the refrigerators in the beginning of april of 2008 and refused to make any repairs.the contact stated that the refrigerator stopped functioning around the time dometic ceased their repairs.dometic stated that they would only place shield around the propane, but the contact believed that this would not correct the failure.the recall number and part number were unknown.
The contact owns a 2001 forest river reflection rv equipped with a dometic refrigerator, model rm2852, and serial number, 01202370. The tube inside the refrigerator melted and caused the leak to occur. The vehicle received previous repairs to the refrigerator under recall 07v085000 (equipment: recreational vehicle); it was repaired by installing a secondary burner housing, thermal fuse and melt fuse but the failure still occurred. The contact called the manufacturer and was told that the refrigerator was no longer covered by the warranty and since the recall repair was already performed. Additional repairs would be made at the contacts expense.
The contact owns a 2004 keystone montana-mountaineer rv, model 297rks.the contact stated his dometic refrigerator, model rm2852 failed.he received a recall notice and called dometic.he was informed that they would not cover the repair because the unit was out of warranty.a new refrigerator will cost $1,400 and the contact feels that he should not have to pay for a new unit.the part number and nhtsa campaign id number were unknown.updated 10/30/08.*ljthe consumer stated he noticed yellow stainsbehind the refrigerator as described in the recall. Updated 10/30/08.
The contact owns a dometic rm2852.the contact stated that the refrigerator leaked coolant and caused the gas leak alarm to sound.nhtsa campaign number 06e076000 (equipment:recreational vehicle) was referenced.dometic referred the contact to a mechanic to have the refrigerator repaired.the mechanic installed a new cooling unit.
We had a dometic refrigerator model number rm2820 installed in our rv and when we brought it home and tried it out it caught on fire and burned the side of our rv. The insurance company totaled it. Then i went on the internet and found out about the recall on these refrigs. And how many people have had problems with them and the acs they make. The company just slaps a bandaid on the problem and when the warranty runs out they do nothing. Something needs to be done before someone is injured or ends up dead.
The contact owns a dometic refrigerator, model rm2852.in june of 2007, the contact received a letter from dometic stating that her refrigerator was not included in nhtsa campaign id number 08e032000 (equipment).on july 17, 2008, the refrigerator began leaking ammonia.the boiler tube was replaced at the cost of $500.on july 27, 2008, the contact received a second letter from dometic that stated her refrigerator was included in the recall.she spoke to dometic and requested reimbursement and provided them with all the necessary documentation; however, dometic denied the claim.
The contact owns a forrest river cardinal fifth wheel trailer with a domectic refrigerator (serial number rm2852). The contact stated that his refrigerator caught fire and cause minimal damage.there is a reall for the dometic refrigerator (nhtsa campaign id # 06e076000) however his serial number was not included.the manufacturer refused to repair because his serial number was not included. Updated 05/06/08.*lj
We have a 2004 forest river cardinal fifth wheel rv, model 34 lx.it has a dometic refrigerator with the model listed in highway magazine as being subject to a recall.i called the dometic 800 number on jan 25, 2007 and to date have not heard from them.we are full time rv'ers and live in our rv.could you do anything to help us find out if our refrigerator is unsafe?thank you very much.
The contact owns a 2014 jayco precept rv equipped with an eletrolux/frigidaire kg series microwave, model number: cfmv152clb (n/a). The contact stated that the key pad failed to engage and a burning odor emitted from the microwave. The contact mentioned that flames were not present.the manufacturer was made aware of the failure and refused to repair the microwave under nhtsa campaign id number: 14v196000 (equipment:recreational vehicle). The manufacturer stated that the recall was unable to be honored due to the microwave being a built in unit. The microwave was not repaired.the vin was not available. Updated 09/16/14*ljthe consumer stated the issue was resolved to his satisfaction. Updated 11/17/14
The contact owns a dometic rm2852 refrigerator.on june 14, 2007, the contact received recall notice # 06e076000 (equipment:recreational vehicle).he took the refrigerator to camping world to have the recall work repaired.the dealer charged him $46.50 to repair the recall.the contact stated that he was unable to speak with anyone from dometic.the part number was unknown.
The contact owns a dometic refrigerator, model rm2852.the contact stated that the refrigerator would not cool properly.he also smelled ammonia and noticed a yellow residue leaking from the back of the refrigerator.dometic was notified of the failures and stated that they would be responsible for the recall kit; however, they were not responsible for the cooling malfunction.the contact is currently having the cooling unit replaced.the part number was unknown.
The contact owns a crossroads all star travel trailer.the vehicle is equipped with a dometic refrigerator, model rm2852.when the contact opened his trailer that had been parked for a few months, he could see that the coolant had leaked out.the manufacturer was called and they advised the contact to file a complaint with nhtsa.they further stated that the recall repair for nhtsa campaign id number 06e076000 (equipment:recreational) had ended.the contact had the burner housing replaced under the recall, but the leak still persists.the serial number was unknown.
- the contact owns a 30 ft front kitchen, 2002 cedarcreek,forest river rv which has a dometic refrigerator model#rm2852, serial# 14205226.on 3/8/07 he received recall notice #06e076000.the contact requestedthat the kit be mailed directly to him since the closest service center was 60 miles away.the contactmade several attempts to call dometic and was unsuccessful.the contact was aware that the recall will begin in april.the contacthad no failures to date.the contactwas currently aware of the safety risk involved, and has turned off the gas per instructions on the recall notice.
The contact owns a 2006 fleetwood gear box travel trailer equipped with a dometic refrigerator, model rm2852, serial number 54708575. The contact stated that there was a fatigue crack in the cooling system of the refrigerator. The contact referenced recall 06e0760000 (equipment: recreational vehicle); the repair that was supposed to prevent leakage was actually causing more leakage. The contact called the manufacturer who stated that they would not repair the vehicle again.
The contact owns a 2004 keystone montana.the vehicle has a dometic refrigerator, model rm2852.the contact received a recall notice for nhtsa campaign id number 08e032000 (equipment), which mentioned a potential fire hazard.he has been attempting to have the refrigerator serviced ever since the notice was received.several dealers refused to cooperate and would not allow him to schedule a repair appointment.the contact is concerned that the refrigerator could catch fire.the manufacturer of the refrigerator has not been notified.there had been no failure to date.the purchase date and part number were unknown. Update 09/10/08 *cwthe consumer stated the problemhas been resolved. Updated 09/11/08
The complaintconcernedthedometic refrigerators for a rv refrigerator recall. Also, against camping world for their lack of timely response to fix the recalled refrigerator. Here is the email conversation with dometic. Thanks for nothing!why bother posting on your website to contact you or the national highway traffic administration if you cannot resolve this issue. The nearest dealer, other than camping world, is 90 miles away and after that, all the other dealers are out of the state of california. I don't think you or the nhtsa believe that it is reasonable for me to travel a round trip of 180 mile at $3.40 a gallon for gas on an rv that gets 8 mpg, along with the 3 + hours of commute time.i will forward this correspondence to the nhtsa.fortunately we cannot help with camping worlds scheduling. You can choose to contact another service center to set up an appointment. Our authorized service this email is to inform you that a company that committed to repairing my recalled refrigerator has not done so after five weeks.the company is "camping world" located at 24901 west pico cyn rd, valencia, ca91381. Phone # (661) 255-9220.my refrigerator serial # is 20205122 and i called 5 weeks ago and i am on a list for them to call me. I call back every week and i am told that they will not repair my refrigerator until my name comes up. They said i was number 55 on the list. Last week, the guy said the reality is that they get paid "nothing" to do recalls therefore the regular "money making" jobs come first. Today when i called they said i am now on their "first page which means another week. When i told them i have camping trips planed, they told me not to use the refrigerator until it gets repaired. I said this is not reasonable since i need to use it while camping. Their response was "go camping, don't use the refrigerator or wait for several more weeks.
The contact owns a 2007 host bachelor camper.the vehicle has a dometic refrigerator, model rm2852.the contact learned of nhtsa campaign id number 07v595000 (equipment: recreational vehicle) from dometic.dometic has been unable to provide a place to take the vehicle for the repair.there had been no failure to date.the location in the vehicle was unavailable.
I have a rv that is affected by the dometic recall 06e-076.i contacted midway rv in salisbury md to perform the recall.i was informed that i would be charged $50 since i did not buy my rv from them.i am displeased that i would be charged to fix a recall that affects the welfare of my family.i wanted to inform you of this incident as i was informed that it was not lawful to charge extra for a recall.
Refrigerator was working fine, smelled ammonia and turned frig off we brought camper home turned on unit and would not work.looked at unit saw everything the recall listed and rv repair place listed is stated it is not covered under recall
The contact owns a 2001 terry travel which contains a dometic refrigerator, model # rm2852.the contact received recall notice # 06e076000 (equipment:recreational vehicle) on june 11, 2007.the notice states that dometic is to repair the recall for free.however, dometic is charging her a $65.00 service fee.dometic confirmed that she would have to pay the service fee.before she even received the recall notice, the contact told her husband to switch the unit to the electric control module because the gas failed to stay on.the part number was unknown.
1997 coachman catalina rv.consumer writes in regards to defective refrigerator unitin vehicle.the consumer stated he experienced a leak in the boiler tube. However, dometic informed the consumer, the unit was manufactured in 1996 and was not included in the recall. The consumer stated his unit should be included, since he experienced the failure prior to the recall.
The contact owns a 2005 damian haustoria 3595 rv. The rv is equipped with a dometic refrigerator, model rm2852, and serial number 43708274. The contact stated he warmed up his vehicle, turned the engine off and the it exploded. A recall for the failure was issued under nhtsa campaign id number: 06e076000, : equipment:recreational vehicle, the contact did not receive a recall notice. The dealer and manufacturer were contacted, but were non responsive. The failure and current miles were 22,000.
I received the recall letter from dometic concerning the fatigue crack in the cooling coil of their refrigerators in march of 2007.i made an appointment with the rv dealer to install recall fix kit on may 21, 2007.on august 10, 2007 the refrigerator failed to work properly.as part of the recall fix kit installation, a new shield was installed around the boiler tube with a limiter switch attached.should boiler tube get hot because of the defect of a fatigue crack in the cooling coil, the switch will pop out and shut down the refrigerator.this is what happened in my case.the refrigerator is no longer functional due to the manufacturer's defect of the cooling coil.i have the yellow staining on the refrigerator, crack in coiling cool and leaking of ammonia.dometic has said since the kit was installed as part of the recall, there is nothing more they can do.they tell me since the refrigerator is not under warranty, replacement of the refrigerator is not an option covered by dometic.this recall notice came out when the refrigerator was already out of warranty.this fatigue cracking of the cooling coil defect has affected hundreds of thousands of refrigerators dometic has in rv applications.this fatigue cracking of the coiling coil renders the refrigerator useless.the consumer is expected to dish out thousands of dollars of their own money to remedy a manufacturer product defect.this is totally unfair since this is a documented defect by dometic which has affected almost a million refrigerators.dometic must pay to replace these defect refrigerators, not just install a band aid with the recall fix kit.i would like to have you contact dometic and find out why they have not replaced these useless refrigerators, all caused by their defective product.
The contact owns a dometic refrigerator, model rm2852.the contact noticed a yellow residue leaking from the back of the refrigerator.the dometic customer center was notified of the failure and stated that they would be responsible for the recall kit; however, the contact would be responsible for the other defect repairs.the estimated repair cost for the refrigerator was $1,050.the refrigerator has not yet been repaired.the contact was displeased to discover that the recall remedy did not address the issue sufficiently.updated 01/07/09 updated 01/07/09.
Report a recall on my dometic refrig. Model #rm2852.
The contact owns a cedar creek fifth wheel trailer.the vehicle has a dometic refrigerator, model rm2852.the contact received a recall notice for nhtsa campaign id number 08e032000 (equipment) regarding a possible fatigue crack.she took the vehicle to the dealer and was informed that the coolant system was not covered by the recall.the refrigerator no longer worked, but the dealer would not make the repair.the manufacturer also refused to repair the refrigerator.there was a leak at the bottom of the refrigerator, there was a smell of ammonia. The consumer stated the kit he received will not repair any of the problems the boiler was cracked. Updated 07/15/08
I have a dometic rm 2852 refrigerator in my 2003 rv that i purchased brand new.i took the rv out of storage to put it in use and discovered that the refrig. Was not working.took it to a rv tech. And was told that it had a recall due to a ammonia leak from a crack in the cooling unit which mine does.he advised me that the recall did not fix the leak problem (crack in the cooling unit) but added some extra equipment to keep it from catching fire (bandaid fix).i believe that dometic should fix the defect in their products (1000s from what i read), not add a bandaid to work around the main safety and environmentalissue. By the way,does the epa know that there are 1000s of these refrigerators leaking ammonia into the air, and does fema know that 100s if not 1000s of the rvs that they provide for shelters may also have these safety and environmental issues?
I have a coachman wyoming with a dometic refrigerator. This refrigerator has a recall. My camper is set up as vacation home not to be moved. Dometic refused to fix my refrigerator. Dometic said i must carry it to a dealer this is almost impossible. The recall said this is a fire hazard and may put my family at risk of death. I think someone needs to explain this to the rude people at dometic. I also do not think it should be my place to get a lawyer to settle this with dometic. If this was not an important recall why is out in the first place. Please give advicethank youwade h mckinnon
- the contact called regarding the recall in the good sams magazine fordometic refrigerator, model#rm2852, serial #1510303086.the contact owns a2002 seaview rv by national.the contact replaced the cooling coil inthe dometic refrigerator due to a leak on january 12, 2006.
Dometic refrigerator recall 06e-076 customer states that the authorized service tech will not service the refrigerator unless we drive to rv to their location**ccthe consumer is requesting the repair to be done at the location of the vehicle.
Certain models of dometic refrigerators are on recall 06e-076. We have one of those units. Ours failed because of the recall problem before the recall was initiated. Our will require more parts to fix than the recall kit provides. Dometic refuses to fix our refrigerator.
The contact owns a dometic refrigerator, model rm2852.the refrigerator was serviced for nhtsa recall # 06e076000 (equipment:recreational vehicle).the vehicle was taken to the dealer for the repair who charged $149.33 for labor.the work order specifically stated, "performed recall work" and no other work was authorized.the purchase date was unknown. The consumer provided a copy of the invoice for repair. Updated 07/05/07
The contact owns a 2002 cardinal rv.the contact received a recall notice for her 2002 dometc refrigerator, model number rm2852.the repair technician stated that the refrigerator has a cracked boiler tube, which was causing the cooling system to fail.she called dometic and spoke with a representative, who explained that the crack boiler repair was not included in the recall.the refrigerator has not been repaired for the recall and the cracked boiler tube.the recall number was unknown.
- the contact stated that the2002 keystone sprinter's dometic refrigeratormodel # rm2852, serial # 14200164 was involved in recall 06e076000.the contact wanted to complain that the service center, pismo coast rv service center, will not the honor the recall because dometic was not paying enough money to do the job ,and they will not return the service center phone calls.there had been no failures to date.
The contact owns a dometic rm2852 refrigerator.the contact stated that there is a safety recall on her dometic, located in her 2002 wilderness 33 ft travel trailer.she stated that she should not have to pay the service fee to have the rv delivered to dometic for the repair.the part number was unknown.
Dometic rv refrigerator mod. No. Rm2852 (already under recall campaign id 06e076000) to install a heat shield, does not address the defective coil cracking, only just diverts the flame front if ammonia is released and catches fire. I have experienced a catastrophic failure of the coil releasing so much ammonia that it irritated my eyes and required venting rv to rid it of the fumes.fortunately refrigerator was in electric mode, not gas so no fire. After finding out about recall (was never informed of by dometic as required under terms of recall) and contacting dometic i was informed by their representative that under the terms of recall agreed to by them and the nhtsa they were only required to provide the heat shield free of charge, not replace the defective coils.especially if your unit is out of warranty you are out of luck to get coil replaced at no charge if it has failed because of cracked coil. It is my opinion that this recall is flawed, in so far as it has allowed dometic to cover-up a defective product without being responsible for replacement of defective part which can result in potential fire. I therefore request that the nhtsa re-open investigation into this recall and require dometic to replace defective part(s), the entire coil assembly, that will fail or have already failed creating the fire hazard, which can result in loss of entire rv due to fire and possible injury or death of the occupants.
The contact owns a 1992 hawkins aerosport with a dometic rm2852.the refrigerator was serviced under a nhtsa recall.when the generator for the vehicle was started, the breaker for the refrigerator tripped.the contact attempted to restart the generator, but the failure recurred.dometic was notified and advised him to go to another dealer, however, dometic dealers are refusing to touch the vehicle.the part number, recall number, and location in the vehicle were unknown.no vehicle information was available.
The contact owns a 2000 newmar american star.the vehicle has a dometic refrigerator, model rm2852.the contact received a recall notice for nhtsa campaign id number 08v366000 (equipment:recreational vehicle).he was concerned that the remedy to install a secondary burner housing, a thermal fuse, and a melt fuse, was not a preventive remedy.he also believes that the remedy listed was also insufficient in the event a failure should occur.the equipment was repaired; however, he received another recall notice.the manufacturer did not assist.the failure and current mileages were not applicable.updated 02/02/09. *ljupdated 02/03/09.
This unit has a dometic brand refrigerator-model rm2852,serial#42500981. There is a recall on this refrigerator and dometic wants to just install a part on the boiler that will keep a fire from spreading into the camper should a fire occur. The main problem is the refrigerator can develop a crack in the boiler, which ours did, and ammonia leaks out. Dometic told us that since our refrigerator already cracked we have to replace the refrigerator at our cost and then they will install the patch. Dometic should replace the refrigerator as it is a problem that they already knew about and issued the recall. They should not just "patch" the problem, they should install a new refrigerator. We were never notified about the recall. We found out about it after our refrigerator boiler cracked and looked up the problem on-line.
We have a 2004 forest river cardinal fifth wheel rv, model 34 lx.it has a dometic refrigerator with the model listed in highway magazine as being subject to a recall.i called the dometic 800 number on jan 25, 2007 and to date have not heard from them.we are full time rv'ers and live in our rv.could you do anything to help us find out if our refrigerator is unsafe?thank you very much.
This is rattling to our refrigerator is a 1999 forest river. The frig is a dometic rm 2852 (ser#82600213) which the manufacturer declared a recall, when i found out about it, i called to get the it done. They have refused to perform the work or get the parts. It is a danger (as they say right on there answering machine) and i don't see how they can take the risk of not repairing it. There is signs of leakage and they just don't care. Can you do anything for me?
Dometic rv refer rm2852 is on a recall to install a part to limit a fire should a component (cooling tube) should fail.in my case the component failed and the refer was inoperable but, fortunately lt did not cause a fire.contacted dometic to replace the part they knew was subject to failure and potential fire.dometic would not replace the defective part.seems they knew the part would fail and simply put a protective 'band aid' to control the fire potential.why not replace the known defective part?
Dometic had a recall on certain model refrigerators and notified us that it would be repaired at no cost. We could not move our unit so we had a repair service come out. When the repair was complete dometic only paid $40.00 and we were left with a $165.00 balance. This is contrary to info put out by office of defects investigation which i accessed on april 11, 2007 at 03:34pm. Which states dometic will install a secondary burner housing freeof charge.a complaint will also be filed with the florida attorney general consumer fraud division.
The contact owns a dometic refrigerator, model rm2852.the contact received a recall notice on the refrigerator, which stated that it could possibly catch fire.he believes that the remedy for this recall would not prevent a fire in the event that the boiler tube ignites.instead, the actual repair would only contain the fire, rather than prevent the fire.there had been no failure to date.the nhtsa campaign id number and part number were unknown.updated 10-29-08 the consumer stated the refrigerator showed signs of leakage and the refrigerator was not cooling properly. The power converter failed, the fuel pump failed and a switch on the fluid reservoir failed which caused the brake and transmission to fail. Updated 10/30/08.
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