We found the following complaints for DOMETIC RM2652 (Unknown)
Read complaints for DOMETIC RM2652 (Unknown)
The contact owns a 2004 fleetwood tioga.the vehicle has a dometic refrigerator, model rm2652.the contact stated that dometic is offering a temporary repair, rather than replacing the refrigerator.he called the manufacturer and they referred him to the recall center.the contact feels that dometic should replace the entire refrigerator, and not just install a heat shield.this does not correct the defect, but instead it just keeps the vehicle from catching fire.the recall and part numbers were unknown.the failure and current mileages were 12,359.
The contact owns a dometic refrigerator, model rm2652.the contact stated that the refrigerator had a stress crack, which caused it to blow out and leak ammonia.the manufacturer refused to assist because the failure already occurred, even though the refrigerator was included in nhtsa campaign id number 08e032000 (equipment).the purchase date and part number were unknown.
The contact owns a 2000 gulf stream.the vehicle has a dometic refrigerator, model rm2652.the contact smelled a strong odor of ammonia and noticed residue around the equipment.he replaced the unit at the cost of $676.four years later, the contact received a recall notice for nhtsa campaign id number 08e032000 (equipment) and immediately called the manufacturer.he was advised to submit a reimbursement form.the contact submitted the claim and was denied reimbursement because the vehicle was previously repaired in 2005.the contact has still not received reimbursement.the failure and current mileages were not applicable.
The contact owns a 1998 forest river flagstaff rv. The vehicle was equipped with a dometic refrigerator, model number rm2652, serial number 81000187. The contact observed the refrigerator was not cooling properly with a yellow residue leakage. The manufacturer was notified of the failure. There was a recall under nhtsa campaign id number 08e032000 (equipment). The manufacturer refused to repair the refrigerator under the recall due to the refrigerator not operable. The contact was not in agreement with the recall remedy repair. The refrigerator had not been replaced or repaired at the time of the complaint. The vehicle was stationary with no mileage.
The contact owns a 2004 keystone outback 26rs with a dometic refrigerator model rm2652. The contact stated that nhtsa recall campaign id number: 08e032000 (equipment) only covered the failure, but did not repair it. The contact stated there was a yellow film that leaked from the refrigerator and prevented it from cooling. The manufacturer stated that there would be an sbh kit placed around the refrigerator, which shield the failure to prevent a fire, but does not correct it. The refrigerator was not repaired.
The contact owns a 2001 skyline aljo.the vehicle has a dometic refrigerator, model rm2652.the contact noticed a yellowish residue surrounding his equipment as well as an ammonia leak.he received a recall notice for nhtsa campaign id number 08e032000 (equipment) and immediately called the manufacturer.the contact was informed that because the unit failed prior to receiving the recall and the vehicle exceeded the warranty, they would not assume financial responsibility for the repair.a technician from a local rv repair shop advised him that it would cost approximately $1,500 to replace.the unit has not been replaced.the failure and current mileages were not applicable.updated 2/20/09 the consumer was told only additional materials would be installed to lessen the damage if a fire occurred. The consumer experienced 2 refrigerators failures. The first failure was covered under warranty. The second failure, the consumer was informed the refrigerator could not be repaired and the only option was a replacement.updated 02/23/09.
The contact owns a 1993 jaaco eagle.the vehicle has a dometic refrigerator, model rm2652.the contact received a recall notice on her dometic refrigerator and took the vehicle to a service dealer.as they began to repair the failure, the dealer explained that there was an ammonia leak in the refrigerator.dometic stated that since she had already experienced the leak, they could not repair the refrigerator under the recall until the ammonia leak was repaired at the contact's expense.the contact believes that the manufacturer should repair any damages that have occurred to the vehicle or refrigerator due to their own defect.the recall number and part number were unknown.
The contact owns a 2003 sierra bhff fifth wheel.the vehicle has a dometic refrigerator, model rm2652 purchased in 2005.the contact received a recall notice in december of 2007 for her dometic refrigerator.the camper was located on a permanent seasonal camp site, which was not scheduled to open until may of 2008.before she had an opportunity to take the camper in, she discovered that it was inoperable.the dealer inspected the camper and found a fatigue crack in the boiler tube and ammonia was leaking from the refrigerator tube.the recall remedy was placed on the camper on may 14, 2008 to prevent a fire.currently, the refrigerator is still inoperable and dometic cannot provide a remedy for the defect.the serial number, purchase date, part number, and location in the vehicle were unknown.
The contact owns a 2002 fleetwood mallard.the contact received a recall letter on his dometic rm2652 refrigerator.the refrigerator has been taken to several dealers to get repaired, however, the contact was informed that the earliest repair date would be august 1, 2007.the contact is dissatisfied that she must wait eight weeks for the repair to begin.the part number was unknown.
The contact owns a 2001 forest river salem 30fkss rv.the vehicle has a dometic refrigerator, model rm2652.the contact stated that the refrigerator was not properly cooling and she smelled ammonia.also, there was a yellow residue leaking from the back of the refrigerator and a crack in the boiler tube was present.the dometic customer center was notified of the failures.the contact was displeased to discover that there was a recall, but no remedy available.the part and recall numbers were unknown.
The contact owns a 2006 coachmen freedom.the vehicle has a dometic refrigerator, model rm2652.the contact received recall number 08e032000 (equipment) and took the vehicle to a rv service station for repair.a technician installed a secondary burner housing for free and informed the contact that the kit would not prevent a fire.instead, it would simply contain the fire if one should occur.in the event of a fire, the equipment would be completely destroyed and the contact would be liable for the repair.dometic has not provided any assistance.the part number was unknown.the failure and current mileages were not applicable.
The refrigerator in my rv quit working , when i went to look into replacing it or buying a new one, i learned there was a recall # (06e-076)on them for what had happen to mine, but when i took to get serviced they said since my had already quit they would not fix it. It was only good for before it quit running, what if it would have burned the trailer up in the mean time i question that wouldn't be there problem ether. I think they should have to replacethe refrigerator.
The contact owns a 2003 skyline layton travel trailer.the vehicle has a dometic refrigerator, model rm2652.the contact received a safety recall notice for his refrigerator and had it repaired in 2007.in august of 2008, the cooling system stopped working.the contact believes that the failure was related to nhtsa campaign id number 08e032000 (equipment).the serial number, purchase date, part number, and location in the vehicle were unknown.
Received recall notice( # 06e-076) on rv recreational refrigerator. Upon installation of kit required, brought back rv and a few days later noticed ammonia smell in unit due to leaking coils. The recall was supposed to prevent fire in case of this leak they were experiencing. I am not able to get reimbursement to repair my unit and will likely have to take care of it myself. I feel that since my unit was not having problems prior to this recall kit being installed, i feel someone is responsible for repairs. Please contact me with any informationgerald sonnier
- the contact has a dometic refrigerator ,odel number rm 2652, and he would like to make a complaint concerning the length of time it took to makerepairs. The contact stated that he could not sleepknowinga safety hazard has not been repaired, and that there wasa delay before the repairs will be made.
The contact owns a dometic refrigerator, model rm2652.the contact heard of a dometic recall, but has not received a notice.he smelled ammonia and noticed yellow liquid coming out of the refrigerator.the smell was so intense that he had to take the refrigerator outside and has not hooked it back up since.the part and nhtsa campaign id numbers were unknown.
The contact owns a 2004 fleetwood pioneer.the vehicle has a dometic refrigerator, model rm2652.the contact received a recall notice regarding a possible fire due to an ammonia leak in the refrigerator.the manufacturer stated that his model number was not affected.approximately eight months later, the refrigerator began leaking ammonia.the contact disconnected the refrigerator to prevent a fire from occurring.the manufacturer stated that since his model was not affected, they could not repair the dometic refrigerator under the recall.the recall number and part number were unknown. Updated 09/13/08. *ljupdated 09/16/08.
The contact owns a 2003 fleetwood wilderness camper.the contact stated that there was a recall on his dometic refrigerator, model rm2652.dometic stated that they could not repair the coolant failure and recommended that a new unit be purchased.dometic installed a shield that would only catch the coolant if it leaks and was used to prevent the camper from catching fire.the coolant has leaked out of the refrigerator and the contact has purchased a new one between the cost of $900 to $1,300.dometic does not want to assist because the refrigerator exceeded the warranty.the part number was unknown.
The contact owns a 2006 forest river rockwood.the vehicle has a dometic refrigerator, model number rm2652.the contact was unhappy with the remedy for nhtsa campaign id number 06e076000 (equipment:recreational vehicle).he felt that the remedy was a band aid for the defect.the part number was unknown.
The contact owns a 2004 fleetwood prowler rv. The vehicle was equipped with a dometic refrigerator, model number rm2652. The refrigerator was not cooling properly. Also, there was a strong odor of ammonia and yellow residue that was located on the bottom boiler tube in the back of the refrigerator. The refrigerator was included in the recall defect under nhtsa campaign id number 08e032000 (equipment). The manufacturer was notified and they stated the remedy consisted of a protection shield. The contact was displeased with the recall remedy due to the refrigerator being inoperative and it would not correct the problem. The refrigerator had not been replaced at the time of the complaint. The vin and failure mileage were unavailable.
The contact owns a 2004 forest river rockwood.the rv has a dometic refrigerator, model rm2652.the contact noticed ammonia leaking from the refrigerator.weeks later, she received a recall notice for nhtsa campaign id number 08e032000 (equipment) and called the manufacturer.the contact was informed that because her equipment exceeded its warranty, they would not assume any responsibility for the $1,200 repair cost.the rv has not been repaired.the failure and current mileages were not applicable.updated 12/22/08 the refrigerator stopped cooling and there was an ammonia odor as well as yellow residue at the rear of the refrigerator. Updated 12/24/08.
The contact owns a 2006 coachman spirit of america travel trailer.the vehicle has a dometic refrigerator, model rm2652.the contact received a recall notice for his refrigerator, which stated that there may be a fatigue crack on the boiler tube of the refrigerator that should be repaired.dometic informed him to take the refrigerator to the dealer for repair.the contact stated that someone should come out and repair it at his residence because other consumers did not have to go to a repair shop.the contact also stated that dometic provided him with other repair places to call, but they are giving him the running around for not repairing the unit.the part number and nhtsa campaign id number were unknown.
The contact owns a dometic rm 2652.although the safety recall was free the contact was required to pay $200 to have dometic remedy the failure at the contact's residence.the contact believed that dometic should be responsible for the fees since they were responsible for the failure.
Tl- the contactstated that he received his recall in the mail today 03/06/2007).the contact called dometic, who stated thatthe secondary burner housing will be installed to contain the fire and that it will not prevent the fire.
The contact owns a dometic refrigerator, model rm2652.the contact stated that the refrigerator was not cooling properly and he smelled ammonia.also, he noticed a yellow residue at the back of the refrigerator.dometic stated that they were not responsible for the repair of this defect.the part number was unknown. Updated 09/10/08. *ljthe consumer stated dometic did not want to fix the problem permanently, they wanted to do a temporary fix. Updated 09/11/08,
The contact owns a 2003 skyline aljo.the vehicle has a dometic refrigerator, model rm2652.the contact received a recall notice for nhtsa campaign id number 07v074000 (equipment:recreational vehicle) and immediately called a local rv service station.upon inspection, a technician stated that they could not install a secondary burn housing, thermal fuse, and a melt fuse for free because the unit had previously been repaired.the unit is currently inoperative.he is in the process of notifying the manufacturer.the failure and current mileages were not applicable. Updated 03-06-09 the consumer took the rv to be reapired, however when the the cover was removed there was yellow residue and the smell of ammonia. The consumer was told there was no need to have the recall performed since the unit had already failed. Updated 03/12/09.
The contact owns a bt cruiser recreational vehicle.the vehicle has a dometic refrigerator, model rm2652.the contact received a recall notice for nhtsa campaign id numbers 06e076000 (equipment:recreational vehicle) and 08e032000 (equipment).prior to having the recall repaired, she smelled a strong ammonia type odor coming from the unit.the smell was so intense that the contact was asked to leave a public space where others were present.the dealer stated that they could not assist with the replacement of the refrigerator; therefore, the contact would be responsible for the repair costs.the only thing the dealer could do was insert a burner cover to prevent the spread of fire, if one were to occur.the part number was unknown.
Brand name: dometicpart no. Or model no.: rm2652production dates: information not availablemanufacturer: dometic corporation mfr's report date: apr 11, 2008 nhtsa campaign id number: 08e032000n/anhtsa action number: n/acomponent: equipment potential number of units affected: 745574took my rv to a dometic authorized dealer to repair the refrigerator that is under a recall. They wouldn't repair it and told me to just buy a new refrigerator. I followed all steps suggested on the dometic web site to turn off the refrigerator the minute i realized there was a recall and the refrigerator was a hazard. Even though it was turned off, while waiting the two weeks for the repair appointment ammonia leaked out of the refrigerator. The recall description lists leakage as one of the symptoms to be observed that indicates a need for recall repair. So even though it leaked ammonia it is still covered under the recall. It should have been repaired.
The contact owns a 2001 forest river sierra (tag-a-long).the vehicle has a dometic refrigerator, model rm2652.the contact stated that the refrigerator failed and had to be replaced in june of 2007.the contact received a recall notice in september of 2007.the contact called dometic and was informed that he needed to get the refrigerator repaired or replaced before march of 2007 in order to be reimbursed.the recall and part numbers were unknown.
The contact owns a 2004 skyline fifth wheel.the vehicle has a dometic refrigerator, model rm3652 (na).the contact stated that his refrigerator failed and was replaced at the cost of over $1,500.he then received a recall notice for nhtsa campaign id number 08e032000 (equipment) and immediately called the manufacturer.the manufacturer stated that because he did not have the equipment replaced between april 2007 and april 2008, he was not entitled for reimbursement.the failure and current mileages were not applicable.
2003coachmen rvmodel 2652serial # 21703167dometic refrigerator that is on recall.the recall # is 06e-076, recall 08e-032.earlier this year i believe it was april i went into my camper and i smelled a strong scent of ammonia.when i called about service and the dealer told me that the line in back of fridge probably busted which filled the rv with ammonia.they told me to turn my unit off until the refridgerator could be fixed or replaced and the cost would be approximately $1200.recently i found out from a friend that my refrigerator was on the recall list.when i went to the web site and looked up the recall, the refrigerator had every symptom listed.(1) leakage in back of unit(2) yellow residue in back of unit (3) smell of ammonia (4) unit will not cool.#6 on the recall notice states that if you previously paid to repair or replace a dometic refrigerator that failed due to this defect, you can be reimbursed for your costs pursuant to dometic's pre-notification reimbursement program.i have not had the unit fixed because of the cost but if they are willing to reimburse for the cost then they should also fix it at no cost.i contactedthe rv dealer thismorning andwas told to bring the rv to them to be fixed but on arrival was told they could put heat shield on the unit but that the cost of fixing the unit so that it would work would not be covered under the recall and therefore putting the heat shield on this wouldnot help my unit.they said that i could pay the $1200 to fix the unit and then they would put a heat shield on it at no cost to prevent it from happening again.i feel that since the unit was damaged do to overheating which caused the line to burst it should be fixed under the terms of the recall, then they could also put the heatshield on to prevent it from happening again. Thank you.
The contact owns a dometic refrigerator, model rm2652.the refrigerator caught fire one week after it was purchased.the contact took it to an independent rv owner for repair; however, they refused and advised him to call dometic for a replacement.the dealer called and requested a replacement.the request was granted.on july 14, 2008, the contact received a recall notice in the mail for the replacement refrigerator.the serial number, recall number, part number, and location in the vehicle were unknown. Updated 08/04/08 the consumer stated this is not the complaint he called about. Updated
The contact owns a 2001 coachmen catalina.the vehicle has a dometic refrigerator, model rm2652.the contact stated that the refrigerator was not cooling properly.he also smelled a strong odor of ammonia.he received a recall notice for nhtsa campaign id number 08e032000 (equipment) and notified the dometic customer center.the representative stated that they would be responsible for the recall kit; however, the contact stated that the remedy would not correct the issue.the part number was unknown.
The contact owns a 2004 crossroads cruiser travel trailer equipped with a dometic refrigerator, model rm2652, and serial number 30703408. The contact stated that there was a recall on the refrigerator, recall 08e032000 (equipment), regarding a crack allowing coolant to escape which was the same failure he experienced with his refrigerator. A certified technician inspected and confirmed that the refrigerator was defective. The contact called the manufacturer who offered a retrofit kit which was a shield in case a fire occurred but refused to repair the unit. The unit had not been repaired at the time of the complaint.
The contact owns a 2006 keystone spring dale travel trailer rv which has a dometic refrigerator, model rm2652. The contact stated that the refrigerator would not cool correctly and was exhibiting an ammonia leak. There was also an unusually strong ammonia odor in the cabin of the rv. The contact received previous repairs to the refrigerator under nhtsa campaign id number 08v325000 (equipment: recreational vehicle) where a small metal shield was installed along the back of the refrigerator in order to prevent a possible fire from the leakage. The repair did not correct the failure. The manufacturer stated that the refrigerator was outside of factory warranty and because the refrigerator was already repaired once under recall, any further repairs would be at the owners expense.
The contact owns a 2000 trails west ls rv equipped with a dometic refrigerator, model number:rm2652 and manufactured in 2000. The contact stated that there was a crack on the boiler tube of the refrigerator, which caused coolant to leak. The contact noticed the ammonia leak by the boiler tube. There was a recall on the refrigerator under nhtsa campaign id number: 08e032000 (equipment). The manufacturer was made aware of the failure and offered to repair the crack in the unit, however they would not repair the refrigerator itself, which was no longer operable.updated 07/17/12*ljupdated 08/08/12updated 09/26/12*ljthe consumer stated he noticed the check light was on the refrigerator. At the time it was on electric mode and not gas. When the consumer touched the door it was extremely hot to the touch. He opened the door and discovered it was not working. He turned off the power and called someone over, to look at the unit.a crack was on the boiler tube which caused ammonia coolant to leak out.the consumer contacted dometic and was informed the recall was only for a safety shield that needed to be installed to prevent a fire if the boiler tube cracked. Dometic ten informed the consumer, they would not warranty the crack in the boiler tube, only the shield to prevent a fire. The consumer stated he was never informed about a recall. Not enough information on the make/model. Updated 09/27/12
The contact owns a 2003 dometic refrigerator, model number rm2652. The contact stated there were fluids leaking from the refrigerator and emitting a gas related odor. The manufacturer stated that the refrigerator was no longer under warranty and that any repairs or replacement of the refrigerator would be at the owners expense.
The contact owns a 2005 international travel trailer. He received a recall notice from dometic in regards to his refrigerator, model rm2652 and serial number,22405226.that it is not working properly. Dometic advised him that they will send someone out to service his refrigerator four months ago in january 2009. The service contractors have not been there to service the refrigerator. Dometic was notified that the repair service stated that the location distance is too far to make the repair. The contact is aware of the safety risk involved.
The contact owns a 2005 bison horse trailer.the vehicle has a dometic refrigerator, model rm2652.the contact attempted to have the recall service performed on his refrigerator, and was informed by the service center that they no longer perform the service due to dometic not paying the service center for the recall repairs.nhtsa campaign id number 08e032000 (equipment) was referenced.the part number and location in the vehicle were unknown.
The contact owns a 2007 fleetwood mallard rv.the vehicle has a dometic refrigerator, model rm2652.the contact received a recall notice for nhtsa campaign id number 08v320000 (equipment:recreational vehicle).the vehicle was immobile and required the recall repair to be performed on site.dometic was notified and refused to assume full responsibility for the $120 recall repair cost.dometic explained that they would cover $60 towards the repair cost.there has been no resolution with the manufacturer.there had been no failure to date.the serial number, part number, vin, and purchase date were unknown.
Dometic refrigerator safety recall notification. Unit was taken to service center according to dometic and service center said that unit would have to be replaced due to safety recall and fire hazard according to where crack is located that leaked out cooling substance. Dometic said they no longer replace the units under the recall. Service center said they have sent them units to be replaced due to same exact crack issue and dometic refused to stand behind safety recall.
The contact owns a 2002 kit companion rv.the vehicle has a dometic refrigerator, model rm2652.the contact noticed a yellowish residue coming from the refrigerator, which indicated that it was leaking ammonia.the contact received a recall notice for nhtsa campaign id number 08e032000 (equipment).she immediately called dometic and was informed that because the vehicle exceeded its warranty, she would be responsible for the repair costs.the failure has not been repaired.the failure and current mileages were not applicable. Updated 09/24/08.*ljupdated 10/01/08.
The contact owns a 2004 forest river cherokee trailer.the vehicle has a dometic refrigerator, model rm2652.the contact stated that the trailer caught fire.all that remained from the fire was the steel frame.an investigation was underway, but a representative from the state police department stated that the fire seemed to originate in the refrigerator area.a police report was filed.through online research, the contact discovered nhtsa campaign id number 08v346000.he left a message with the manufacturer concerning the issue.the part number and purchase date were unknown.
The contact owns a dometic refrigerator, model rm2652, serial number 304007452003 that was housed in a keystone springdale rv. The contact stated that the cooling unit for the refrigerator failed and leaked ammonia. The manufacturer advised that they would only repair the part as stated in the recall associated with nhtsa campaign id number: 08e032000 (equipment). The refrigerator was not repaired.
Rcall on dometic corp refrigerators for rv's.
The contact owns a dometic refrigerator model number rm2652lb1. The contact stated that the wires in the refrigerator ignited into flames. The contact stated that there was no damage to the trailer. The refrigerator was replaced. The manufacturer was not notified. Mah
The contact owns a dometic refrigerator, model rm2652.the contact received a safety recall notice in october of 2007.the contact scheduled an appointment for the recall repair, but was informed that the part was unavailable.there had been no failure to date.the purchase date and recall number were unknown.
The contact owns a 2004 starcraft homestead 33cks.the vehicle has a dometic refrigerator, model rm2652.the contact received a recall notice last fall from dometic regarding his refrigerator.he has been calling dometic about the recall in order to have someone repair the unit.the contact was informed that someone was on the way; however, they were waiting to provide him with an authorization number for the repair.no one ever showed up to repair the unit.the part number and nhtsa campaign id number were unknown. Updated 06/03/09 the consumer stated the repairs have been made. Updated 06/04/09.
The contact owns a 2003 forest river recreational vehicle.the vehicle has a dometic refrigerator, model rm2652.the contact stated that there was a leak in the refrigerator.the failure described in the recall for the dometic refrigerator had occurred in his unit.the recall repair has not yet been performed.the contact stated that he never received a recall notice.the nhtsa campaign id number and part number were unknown.
The contact owns a 2005 fleetwood orbit fifth wheel trailer with a dometic refrigerator, model number rm2652. The contact stated that refrigerator was replaced twice within two years due to ammonia leaking from the unit. The manufacturer was contacted who replaced the unit at their expense but the failure persisted. The contact was concerned with the possibility of the unit catching fire. The failure and current mileages were unavailable.
The contact owns a 2007 wildwood rv.the vehicle has a dometic refrigerator, model rm2652.the contact received a recall notice for nhtsa campaign id number 08e032000 (equipment) and called the manufacturer to schedule a repair appointment.the manufacturer repeatedly failed to provide assistance with scheduling an appointment to have the remedy performed.the unit has not failed, but the recall repair has still not been performed.the failure and current mileages were not applicable.
I just talked with tiffany with dometic at 888-446-5157 ext. 7808.she informed me that this recall has affected many units that need replacing but their company was only doing the recall.she explained the recall as a safety measure.i explained to her once again that dometic should be responsible for the unit since this recall is what caused the unit to fail.she said that she understood but dometic would not fix it.i requested to speak with a supervisor but wasn't given one.i would like to file a complaint against this company.is there anything that you can do to make this company 'do the right thing' and fix all units in this same situation?thanks for your help!----may 27, 2008 11:18 am[t]his continues to be a problem.i contacted dometic this morning about this recall again.i was told two weeks ago that they would provide me a date to get my unit repaired.i informed dometic about the condition of the unit at that time.i was now informed by dometic that they would not repair or replace my unit.they informed me that they would only put in a kit.i had the unit checked by a qualified service department (bumgarner camping center, hudson, n.c.) this past weekend.they informed me that the unit had leaked the coolant solution from this recall and the unit would need replacing.they said that it would be cheaper to replace the unit.i feel that the recall is what caused this unit to fail and it should be replaced or repaired.can someone from your agency contact dometic and get a ruling on this? i appreciate your help.model number-rm 2652serial number-447 00554.
The contact owns a 2000 keystone springdale.the vehicle has a dometic refrigerator, model rm2652.the contact plugged in a power cord and the dometic exploded.the fire extinguished itself.the contact has pictures and an email from dometic.soon after the explosion, the contact received a safety recall notice from dometic (nhtsa campaign id number 07v134000 equipment:recreational vehicle).she called dometic and was informed that the explosion had nothing to do with the recall.the vin was unknown.the purchase date and part number were unknown.
The contact owns a dometic rm2652 refrigerator.the contact is unable to use her refrigerator due to a recall notice she received from dometic.the recall number was unknown.returned usps ,2nd attempt madefailed 10/17/07.*lj
2005 coachman chapparal.consumer writes in regards to vehicle refrigerator system issues.the consumer stated the refrigerator stopped cooling in the fall of 2014. The consumer discovered recall # 06e076000. However, he never received a recall notice.the consumer stated his refrigerator had all the symptoms as described in the recall. Dometic refused to assist, the consumer.
The contact owns a 2003 conquest gulfstream.the vehicle has a dometic refrigerator, model rm2652.the contact smelled an unusual odor inside her vehicle and the carbon dioxide detector sounded.she was unable to find anything wrong within the camper.the following day, she removed the outside panel that stores the tubes that go into the refrigerator and caused the refrigerator to catch fire.the contact was able to extinguish the fire and discovered a recall on the refrigerator.she called dometic and they took down some information.they stated that the recall applied to her vehicle; however, the contact did not receive a recall notice because she was not the original owner.the failure mileage, part number, and recall number were unknown.
The contact owns a dometic refrigerator, model number: rm2652. The contact stated that the refrigerator exploded and leaked freon into the camper. The contact went to the emergency room due to becoming sick from the smell inside the camper. The contact referenced nhtsa campaign i.d. Number 08e032000 (equipment) and called the manufacturer. The manufacturer stated that due to the unit being concealed, the vapors could not harm the contact. The manufacturer advised the contact to send pictures to them to determine if the refrigerator should be repaired. The contact complied and was awaiting a decision from the manufacturer.
The contact owns a 2001 skyline scout 273.the vehicle has a dometic refrigerator, model rm2652.the contact stated that the refrigerator stopped functioning.he took it apart to inspect the cause of the failure and discovered a leak.the leak appeared to be in the same location as the fatigue crack referenced in nhtsa campaign id number 08e032000 (equipment).he later received a recall notice for this failure.the manufacturer refused to make any repairs to the burner housing until other repairs were made.the purchase date and part number were unknown.
The contact owns a 2002 skyline nomad rv.the vehicle has a dometic refrigerator, model rm2652.the contact noticed residue leaking from the refrigerator and the unit stopped operating without warning.the refrigerator was taken to an authorized dealer for inspection and the technician stated that the cooling unit and heating element failed.in addition, there was corrosion in the control board due to ammonia.a new refrigerator was purchased and the contact received a recall notice for nhtsa campaign id number 08e032000 (equipment) after the replacement.dometic was notified, but refused to provide reimbursement and honor the service warranty.the contact was displeased to know that there was a recall and no resolution.the part number was unavailable.the failure mileage was unknown.
The contact owns a 2006 keystone outback rv with a dometic refrigerator, model number rm2652. The contact stated that the refrigerator failed and a fatigue crack developed in the boiler tube. The contact was able to locate a recall for the failure (nhtsa campaign id number: 08e032000-equipment) but was unable to confirm if the recall affected his particular refrigerator. The contact was unsatisfied with the remedy offered in the recall. He stated that the failure could potentially lead to a fire and the remedy would not prevent the refrigerator from catching fire and spreading to the trailer. The refrigerator was not repaired. The failure mileage and current mileage was 6,000.
The contact owns a 2001 trail harbor.the vehicle has a dometic refrigerator, model rm2652.in january of 2008, the contact received a recall notice from dometic.he made no attempts to have the recall repaired because there were no failures at the time.months after receiving the recall notice, the contact noticed that everything in the refrigerator had spoiled.he went out to the rear of the vehicle and noticed some sort of leakage.he called dometic and was referred to three different repair locations; however, none of them would repair the failure.in addition, dometic would not authorize any repair work to be performed.the contact feels that since he received a recall notice, he should be able to have the failure repaired for free.the recall number was unknown.
I don't know if there is anything that can be done now, but maybe if there is, someone can point me in the right direction.we received the recall letter back in october(10/8/2007) for our unit and immediately went to get it fixed. As with others, all they did was put a metal shield up in our uni("recall kit")t. At this point, it was the end of the season for us so we put it in storage. We were unable to get it out again until april and that is when we discovered our unit was not working. Then, the next morning, there was a horrible ammonia smell and yellow leaking out the back. When we got it back home, dometic said they would not pay for the repair. We finally got them to pay for a new cooling unit, but we had to pay the labor, which was $392. Do i have any recourse? we also had to pay for a hotel room(around $100) because we had to evacuate because of the ammonia smell. Truly overwhelming, burns your eyes and nose so we couldn't stay in the camper and we were too far from home to come back. If they would have replaced the refrigerator in the first place, we would not have been out of pocket almost $500.thanks for any input.
The contact owns a 2002 prowler trailer.the vehicle has a dometic refrigerator, model rm2652.in august of 2008, the cooling system stopped working in the refrigerator and had to be replaced.the contact learned of nhtsa campaign id numbers 08e032000 and 06e076000 (equipment); however, he never received the recall notices.he called dometic and was informed that the recalls apply to his refrigerator.the contact has attempted to reach dometic on three different occasions and three different locations. Updated 10/07/08. *ljthere was yellow residue on the back of the refrigerator. Updated 10/08/08.
The contact owns a dometic refrigerator, model rm2652.the contact received a recall notice for nhtsa campaign id number 08e032000 (equipment).the contact was unable to move the trailer and is afraid that the refrigerator will fail if the recall repair is not performed.the manufacturer stated that they would not pay the $125 service charge.he feels that the failure was due to a manufacturer defect; therefore, they should also be responsible for the service charge.
The contact received a recall notice forthedometic refrigerator.a dometic representative informed her that they would cometo repair the recall at no cost to the owner. The contact notified dometic today at 1-574-294-2511, and was informed that she would be responsible for dometic to perform the repair on her premises.the contact stated that due to the safety risk involved that the manufacturer should assume all cost of the repairs. The contact didnot have the serial number.
The contact owns a 2005 fleetwood gearbox (fifth wheel).the vehicle has a dometic refrigerator, model rm2652.the contact was notified by phone that her barn was on fire.the vehicle was parked in the barn at the time.the vehicle, barn, and its contents were completely destroyed.a police report was filed.on july 15, 2008, the contact received a recall notice regarding a dometic refrigerator recall.the recall number, serial number, and part number were unknown.
The contact owns a 2004 keystone sprinter.the vehicle has a dometic refrigerator, model rm2652.the refrigerator failed in may of 2008 and had to be replaced at the cost of $279.73.in september of 2008, the contact received a recall notice for nhtsa campaign id number 08v325000 (equipment:recreational vehicle) and immediately called the manufacturer in regards to reimbursement.the manufacturer stated that the end date for reimbursement was april of 2008.as of september 29, 2008, the contact has still not received reimbursement for the repairs.
I own a 2002 tmiberland rv., that has a dometic refrigerator md.# rm 2652, serial # 11303374. The refrigerator stopped cooling, so i phone a rv. Repairman, he came out and said " the reason for this failure is due to aboiler tube that was defective and dometic has a recall on them and they could cause a fire. However when i called dometic they said " we don't replace the cooling units, we just give you a heat shield to protect against fires.if they have a defective boiling tube that makes the refrigerator go out and cause fires, then they should be required to replace the unit. Just like toyota!
The contacts owns a 2001 fleetwood terry dakota travel trailer. The contact stated that the repair for the dometic refrigerator does not prevent the fire from occurring. The contact has called the manufacturer about his concerns and was told to call us if he has a complaint. The manufacturer also advised the contact that the remedy only contains the fire from spreading.the contact has not experienced any failures at this time.
The contact owns a 2003 forest river travel trailer equipped with a dometic refrigerator with part number: rm2652. The contact stated that he detected an overwhelming ammonia odor coming from the refrigerator. When the contact opened the refrigerator door to locate where the odor was coming from, he noticed there was a discolored fluid leaking on the backside of the refrigerator. The contact also stated that there was a manufacturer refrigerator recall for the refrigerator model. The dealer and manufacturer were not made aware of the failure. The refrigerator was not diagnosed nor repaired.
The contact owns a dometic refrigerator rm2652. The contact stated that the refrigerator was included in the recall associated with nhtsa campaign id number 08e032000 (equipment). The manufacturer was notified and the contact was informed that the entire system would not be replaced, but a shield would be installed to cover the refrigerator. The contct was unhappy with the remedy. The refrigerator was not replaced or repaired.
The contact owns a 2002 forest river rockwood rv.the vehicle has a dometic refrigerator, model rm2652.the contact stated that her refrigerator became inoperative.she then received a recall notice for nhtsa campaign id number 07v085000 (equipment:recreational vehicle) and called the manufacturer.she was informed that the recall was not extended to second owners; therefore, she would have to pay approximately $1,620 for repairs.the unit has not been replaced.the mileages were not applicable.
Re: safety recall notice, dometic corporationcustomer number 22213898 event 1668811398i received a notice of a recall on defective refrigerator in my 2002 rv. When i first called they the operator said that dometic would pay for a road trip since my trailer was not able to be towed. On july 7, 2008, the dometic operator gave me a list of places to call for quotes on road calls. Irelayed the information to another dometic operator who took all of the information and said that they would contact the service place directly and have the service place contact me.when i did not receive a call back in over 2 weeks, i called dometic yesterday and was told completely different information. I was told that my paper works was sent to the wrong place and that dometic does not pay for road calls. The operator corinthiasaid she was to have someone call me back in the next 10 minutes. No one called back . I called today and spoke with amanda who said that my paper work was nowhere to be found and that she would transfer me to "escalation operator," the escalation operator beth said that dometic only pays $60.00 for a road call and that is if you meet a certain criteria. I said that i was upset that i have been given the run-around. Beth said that she will look for my paperwork. If it has not been approved then the operators have to call service places to see if they can get anyone to do a road call for $60.00. If they do not find someone then they have to call places to find the cheapest one. She gave me a time frame for approval but no time frame on the amount of time it would take the operators to call other places for quotes that they had me doing for the first week of july. It is impossible for me to tow my trailer to have it services because it sits on a camp ground up in windham, ny, that is 150 + miles away from my home and i have no truck to tow it with.i have been given wrong information and sent and transferred to many operators from dometic.respectfully,
-the contact has a 2002 ford f250 super duty with a 2004 bigfoot industrial slide in camper. The camper had a dometic refrigerator that is under recall 06e07600). The contact called dometic on 12-28-06,and they told the contact that they will send him a repair kit, but he has not received it at this time. Also, the contactwent to the dealer, and they were unable to help him until the recall began.updated 02/08/07.
The contact owns a 2001 coachmen catalina equipped with a dometic rm2652. The contact stated that the refrigerator was included in the recall associated with nhtsa campaign id number 08e032000 (equipment). An authorized dealer was notified, and informed the contact of the repair procedures. The contact declined to have the refrigerator repaired because she believed the repairs were insufficient. The contact stated that the repairs would not prevent the failure from occurring, but only contain the possible fire damage. The manufacturer was made aware of the situation, but offered no assistance. The failure mileage was unknown.
The contact owns a dometic refrigerator, model rm2652.in an attempt to use the refrigerator, the contact observed that it was not cooling properly.he also received recall notices stating that his dometic was included in nhtsa campaign id numbers 08e032000 (equipment) and 06e076000 (equipment:recreational vehicle).dometic stated that his model would not be included in the recall since it was emitting a yellow chemical from the boiler tube.the contact was advised not to use the refrigerator and that he would be liable for a replacement.the part number and location in the vehicle were unknown.
The contact owns a 2002 sunnybrook lite trailer, which was 27 1/2 feet long.the vehicle has a dometic refrigerator, model rm2652.the recall notice stated that the dealer would not repair or replace the unit.the refrigerator would no longer cool and all of the coolant leaked out.the contact also smelled ammonia.the serial number and nhtsa campaign id number were unknown.
The contact owns a dometic refrigerator, model rm2652.the contact stated that his refrigerator's cooling system cracked and leaked coolant.he never received a recall notice and was made aware of the recall by the dealer when he called to have the refrigerator repaired.he spoke with dometic and they stated that if he repairs the cooling system, they will send him the kit.however, they will not assist with the cost of the repair because the refrigerator is out of warranty.
The contact owns a 1999 keystone springdale lite a fifth wheel camper. He owns a dometic refrigerator, model number, rm2652 with serial number,84500326. The two way refrigerator runs on electric and lp power. He received a recall notice and has observedliquid in back of the refrigerator. Dometic stated that they will not repair the refrigerator.
The contact owns a 1997 coachman catalina sport 240wb.the vehicle has a dometic refrigerator, model rm2652.the contact received a recall notice for nhtsa campaign id number 08e032000 (equipment).she called dometic in an attempt to locate an authorized repair shop, but they could only tell her the locations where the refrigerator was sold.she called the coachman rv manufacturer next, but they were only able to provide her with the same information.after several more calls to dometic, the contact was able to find a repair shop to perform the recall repair.the contact believes that dometic should be able to provide her with the repair shops for her equipment.
The vehicle has a keystone recreational, model 286rl.the vehicle has a dometic refrigerator, model rm2652.the equipment is the original equipment in the rv.the contact received a recall notice and scheduled a repair appointment.a service technician investigated the equipment and found that the failures listed in the recall had already occurred.the contact was advised to call dometic before making any repairs.he was also informed that he needed a cooling unit, which was destroyed due to the recall, along with the parts for the recall repair.dometic stated that he would have to have the cooling unit repaired at his expense before the recall remedy could be performed.the location in the vehicle, part number, and recall number were unknown.
The contact owns a 2000 fleetwood wilderness.the vehicle has a dometic refrigerator, model rm2652.the contact received a recall notice on his refrigerator regarding a possible leak.he took the vehicle to the dealer and was informed that his refrigerator was leaking.the repair was supposed to involve a new cooling system, but the contact believes that the failure would not repair the failure, just cover it up.the contact believes that another remedy for this recall should be issued.the part number, recall number, and location in the vehicle were unknown.
The contact owns a 2003 forest river sierra rv.the vehicle has a dometic refrigerator, model rm2652.the contact received a recall notice for the refrigerator in the beginning of 2008.she had the burner housing installed to prevent a fire spread, according to the recall.in february of 2009, she noticed that the refrigerator did not function at all.a few days later, the contact found a yellow residue around the boiler tube for the refrigerator.the manufacturer offered no assistance.the part number and purchase date were unknown.
The contact owns a dometic refrigerator. Recall 06e076000 was received for model# 2652.the letter informedhim to call dometic.the contact stated that once he typed inthemodel numberthe information system would not accept any additional information, to speak with a representative,or allow an option to leave a message.the contacwasuncertain what to do with the recall notice or the refrigerator.the contact was advised that the recall began in april 2007.
The contact owns a 2004 cougar keystone rv with a dometic refrigerator, model number rm2652. The contact stated that after cleaning the refrigerator she began to smell an abnormal ammonia odor. The manufacturer was contacted and they advised her that they had mailed her a recall april 2008 in regards to the refrigerator under nhtsa campaign id number: 08e032000 (equipment). The vehicle was not repaired.
The contact owns a 2002 keystone springdale.the vehicle has a dometic refrigerator, model rm2652.the contact received a recall notice for her dometic refrigerator, but did not call the manufacturer at that time.weeks later, she went into her vehicle and noticed that everything in the refrigerator had been ruined; however, there was no leak.she called a few rv service departments in her area and was informed that there was a recall.the contact found the recall notice she received earlier and called dometic.dometic stated that they would not be able to replace or repair the refrigerator because they were currently only installing the fire prevention kits.the contact believes that the failure was due to a manufacturer defect and they should be responsible for the repair.the part number and recall number were unknown.the current and failure mileages were 60.updated 11/17/08 updated 11/18/08.
The contact owns a 2000 shasta phoenix.the vehicle has a dometic refrigerator, model rm2652.the contact called the manufacturer in reference to nhtsa campaign id number 08e032000 (equipment) and was informed that his unit was included in the recall.the unit needed to be repaired by installing a secondary burner housing.he is concerned that the remedy would only contain the failure, rather than prevent the failure.the refrigerator has not yet been repaired.the contact also noticed a yellowish residue on his equipment.the manufacturer has not provided any assistance.
The contact owns a 1999 skyline layton 3060 trailer.the vehicle has a dometic refrigerator, model rm2652.the contact stated that his refrigerator leaked ammonia at a weld between two tubes.through online research, the contact discovered nhtsa campaign id number 06e076000 (equipment:recreational vehicle) for an identical failure.the manufacturer stated that they sent a letter in april of 2007, but the contact stated that it was never received.the manufacturer further stated that they would not assist.the vin, purchase date, and part number were unavailable.
The contact owns a dometic refrigerator, model rm2551 (na).the contact stated that his refrigerator was not included in nhtsa campaign id number 07v-080; however, it is experiencing the same failure as listed in the recall.dometic stated that they would replace the refrigerator according to the recall if it was purchased prior to the recall being issued.the serial number was unknown and the accurate recall number was unavailable.
The contact owns a dometic refrigerator, model rm2652.the contact took her vehicle to the dealer because she noticed ammonia leaking from the coolant system.upon arriving at the dealer, a technician informed her that the refrigerator had been previously repaired.she was advised to call dometic because the equipment was working improperly.a representative from dometic stated that they were no loner honoring the recalls without approval by the federal trade commission.the vehicle has not been repaired.
The contact owns a 2004 alpha sun rv equipped with a dometic refrigerator, model number: rm2652. The contact stated that the fridge was leaking ammonia and was causing him headaches and to have rapid heart beats. The vehicle had not been inspected repaired for the failure. The manufacturer was later contacted and they advised the contact that the unit had been recalled under nhtsa campaign id number: 06e076000 (equipment:recreational vehicle) but the warranty was expired and they offered no further assistance. .updated 05/09/12 the consumer stated the recall fix was only a band-aid to mask the problem. The tubing failure which released ammonia was not addressed. Updated 06/01/12
The contact owns a 2002 timberland 30 sky model camper.the contact stated that the manufacturer will not authorize the repairs to be performed at the contact's residence.the contact would have to be responsible for transporting the camper to the repair shop.the contact stated that all repair costs should be paid by the manufacturer since the camperwas unable to be towed to the repair shop.the dometic refrigerator model # was rm2652 and the serial # was 12505197.
The contact owns a dometic refrigerator, model rm2652.the contact received a recall notice for nhtsa campaign id number 08e032000 (equipment).the refrigerator was repaired according to the recall; however, the remedy kit was insufficient and failed to correct the issue.immediately after the recall repair, the refrigerator failed to cool properly.the contact also noticed a yellow residue leaking from the back of the unit.the dometic customer center was notified of the failures.the refrigerator has not yet been repaired.the contact was displeased to know that there was a recall and no resolution.updated 5/7/09 updated 05/08/09.
The contact owns a 2002 cougar recreational fifth wheel trailer.the vehicle has a dometic refrigerator, model rm2652.the day after the vehicle was purchased brand new, it caught fire.the dometic refrigerator in the cabin was the cause of the failure.the dealer and manufacturer replaced the refrigerator for free.on a separate occasion, the refrigerator would not cool properly.the contact noticed coolant leaking from the trailer.in addition, the cabin was filled with ammonia.he found that there were recalls for the failures; however, the manufacturer would not assume liability or assist with the repairs.the contact would have to pay between $1,200-$1,700 for repairs.the mileages were not applicable.
The contact owns a dometic refrigerator rm5622. The contact stated that the tube cracked and leaked ammonia. The manufacturer advised the contact to place a protective shield around the tube. The contact felt that the tube should have been replaced by the manufacturer.
The contact owns a dometic refrigerator, model rm2652.dometic stated that the refrigerator was under recall; however, the contact never received a recall notice.he stated that sparks and smoke were coming from the refrigerator.the dealer stated that they would not make the repairs on the refrigerator and that it would need to be replaced at the contact's expense.the manufacturer stated that in order to have the repairs performed, the equipment must be fully operational.because the contact's refrigerator had already failed, there was nothing that could be done to assist.the serial, part, and recall numbers were unknown.
The contact owns a 2002 forest river sandpiper rv.the vehicle has a dometic refrigerator, model rm2652.the contact stated that the refrigerator began leaking ammonia and completely failed.he called the manufacturer in reference to nhtsa campaign id number 08e032000 (equipment) and was informed that they would not repair the equipment according to the recall because the unit already failed.the failure has not been remedied.the vin and mileages were unknown.
The contact owns a 2005 coachmen spirit of america.the vehicle has a dometic refrigerator, model rm2652.the contact stated that the refrigerator was not cooling properly.in addition, there was a yellow residue leaking from the refrigerator and an ammonia odor.the dometic customer center was notified of the failures.the contact received a recall notice two months after speaking with the representative.dometic refused to include the refrigerator in the recall because it was not under warranty.the refrigerator has not been repaired.updated 11-19-08 updated 11/20/08.
The contact owns a 2004 keystone bobcat travel trailer. The contact stated the dometic refrigerator, model rm2652, and serial number 20603123 has failed. The refrigerator leaks and does notwork. Dometic stated that the refrigerator needed to be replaced with a new one. They also advised the contact that they would install a kit to avoid the leak from making contact with an open flame or the pilot light in the trailer.
Noftifed by manufacturer of recall.manufacturer has failed to correct deficiency.
The contact owns a dometic refrigerator model rm2652.the contact took the equipment to the dealer (kc rv sales and service) and was told that the part needed to be ordered.when the contact returned to have the parts installed, he was told that the parts were never ordered because the refrigerator was not on site.
Our 2002 dometic rv refrigerator model rm2652 cooling unit just failed on our last camping trip.i just found out it was recalled when i was looking around on the internet to find out what was wrong with it. In fact, a local rv shop guy said he just wrote up a quote for an identical fix. I never received or was notified of a recall by dometic.i called dometic and reported this and they said they would only install the recall kit but will not replace the cooling unit.however, since then i learned that up to april 08 they were replacing the cooling unit on even much older refrigerators.i feel this is unfair that they would stop replacing them just because.they customer rep. Said they would pay for the install of the cooling unit, but i'm not sure if that's even correct.not only do i feel this is unfair, but if i had the recall repair work done on it in a timely matter, the cooling unit may not have failed and our like-new condition refrigerator may still be working.
We own a gulf stream innsbrook equipped with a dometic model rm 2652 refrigerator.we received the recall information and watched the refrigerator for signs listed in the recall. It began to show the signs listed and failed to work as soon as those signs became present.we took the camper to a certified dealer who submitted the information to dometic, they refused to honor the recall due to the failure.we were told the unit failed due to the fatigue crack.i find it ridiculous that dometic can issue a recall that says they produced a faulty product but the only thing we can be protected from is catching on fire.can someone make them replace all of these units that are failing so the consumer does not have to bear the substantial cost of replacement?at this time we have not replaced the unit as we are trying to find an alternative to a dometic unit.
The contact owns a dometic refrigerator, model rm2652.the contact stated that the refrigerator had a stress crack, which caused it to blow out and leak ammonia.the manufacturer refused to assist because the failure already occurred, even though the refrigerator was included in nhtsa campaign id number 08e032000 (equipment).the serial number, purchase date, and part number were unknown.
The contact owns a dometic refrigerator, model number: rm2652.the contact stated that the refrigerator was defective and leaking.a local mechanic diagnosed that there was a leak in an unknown pipe which was causing yellow residue to spill from the rear of the refrigerator.the manufacturer and the dealer were notified of the failure and advised the contact that the refrigerator was not included in the recall campaign under nhtsa campaign id number: 08e032000 (equipment).the contact stated that in regard to the recall, the remedy of having the secondary burner housing added to the refrigerator was only a temporary band-aid and not a permanent solution to the failure. The equipment was not repaired.
The contact owns a 2004 coachman rv.the vehicle has a dometic refrigerator, model rm2652.the boiler tube on the refrigerator cracked, causing a yellow liquid to leak.the contact called the dealer and was informed of the recall.she called dometic and was informed that the boiler tube was not covered in the recall, which placed a safety tube over the boiler tube to contain the fire in case of cracks.the contact would have to repair the boiler tube on her own before the dealer could install a safety tube on the refrigerator.the refrigerator has not yet been repaired.the part number and recall number were unknown.
The contact owns a 2003 prowler rv.the vehicle has a dometic refrigerator, model rm2652.six months after the vehicle was purchased, the refrigerator failed and was replaced at the cost of $1,052.18.dometic stated that the unit was not included in nhtsa campaign id number 08e032000 (equipment); therefore, they would not assist.however, the contact entered the serial number on the website and discovered that his model number was affected by the recall.as of march 10, 2009, he has not been provided with adequate assistance.the failure and current mileages were not applicable.
The contact stated that the recall process wasineffective.he felt that there should not be a service charge,and stated that the dealer refusedto perform the recall repair before the repairs of regular customers.the dealerwasnot accepting new customers.the contact stated that dometic should include service charges for recalls if the dealerwas not in the area , andwasreferring to recall # 06e076000.the consumer stated that dometic is not the solution to the problem, that infact the manufacturer should replace the refrigerator and be held responsible for not only the fees but also if someone gets hurt. Updated 06/08/07
Tl - the contact stated that he is an rv dealer and he has many rv's that that have received the safety recall for the dometic, and each time he has called dometic for over a week he has been disconnected before he can leave a message and has been disconnected each time. Kg
The contact owns a dometic refrigerator, model rm2652.the contact received a recall notice for nhtsa campaign id number 07v074; however, dometic will not honor the notice.the contact was advised to call three different service centers for cost estimates so that they can authorize the payment for the repair.she called dometic two weeks later and they changed their mind.dometic wants to send her to a repair shop at least an hour and a half away instead of one of the three repair centers located within a mile of her residence.the contact is frustrated and wants to know if dometic is allowed to do this, although they have not given authorization to the repair center located an hour and a half away.dometic stated that they are waiting on authorization to provide to the contact.
-the contact owns a 2002 forest river wildcat rv. The vehicle has a dometic refrigerator, model number rm2652. The contact observed a fatigue crack in the boiler tube, which caused coolant solution to leak.the release of coolant under certain conditions could ignite and result in a fire. He contacted the manufacturer in reference to recall# 08e032000 (equipment). A representative stated that the remedy only states to install a secondary burner housing free of charge, but since his unit failed he is not entitled to free replacement. The vehicle identification number was unavailable.
The contact owns a 2000 skyline layton.the vehicle has a dometic refrigerator, model rm2652.the contact received a recall notice for the refrigerator and had it repaired at the dealer.the refrigerator stopped working.the contact returned to the dealer and they stated that they would not repair the unit again because it was not their fault that the failure recurred.the contact called dometic, but did not receive a response.updated 3/16/09
The contact owns a 2003 keystone springdale 5th wheel.the contact received a safety recall notice for his dometic refrigerator, model rm2652.he called the telephone number listed in the safety recall notice for keystone, but has been unable to speak with someone.the cooling unit is currently leaking.the recall stated that the burning unit would be replaced.the purchase date, part number, and recall number were unknown.
The contact owns a 2006 forest river puma rv.the vehicle has a dometic refrigerator, model rm2652.the contact noticed a yellow residue leaking from the refrigerator.the refrigerator stopped operating without warning and was taken to a local authorized service center.the technician refused to repair the refrigerator due to the hazardous conditions.the dometic customer center was notified of the failures and stated that the contact was responsible for the repair kit postage and labor; however, dometic would reimburse her for the expenses.the reference number provided was 26228860.the contact stated that the recall remedy will not correct the issues addressed in nhtsa campaign id number 08e032000 (equipment).the refrigerator has not been repaired.
We purchased a bison horse trailer with living quarter new in jan 06.the refrigerator in the unit was recalled by dometic.dometic had us carry the trailer to kelly trailer sales in b'ham, al for the recall work.we were having cooling problems with the refrigerator and told kelly so.cooling problems was one of the indicators listed in the mfg recall.therefore, i take the indicator problem to be a result of the defective part.kelly did the recall work but my refrig is still having cooling problems.dometic has advised kelly should not have done the recall work until the problem with the refrig was fixed.dometic also advised it was the consumers responsibility to pay for the repair of the refrig or to purchase a new refrig if repair wasn't possible.dometic is making consumers pay for damages caused by a mfg's defect.this is bringing undue profits into dometic and they are making money and profit off of a recall.in addition, my refrig is not fixed and therefore still dangerous.it can catch on fire per the recall notice.i am sure they are doing this to everyone and not just to us.
The contact owns a 2004 rockwood camper fifth wheel.the vehicle has a dometic refrigerator, model rm2652.the contact took the vehicle in to have the recall repaired.two months after the repair, the refrigerator stopped working.he returned to the dealer and they stated that there was a hole in the cooling reservoir.they refused to repair it again.the nhtsa campaign id number was unknown.updated 11-19-08 the consumer stated he did not have any problems until the recall repair. Updated 11/19/08.
The contact owns a 2001 coachmen catalina equipped with a dometic refrigerator, model rm2652. The contact stated that his refrigerator was included in the recall associated with nhtsa campaign id number 06e076000. Equipment:recreational vehicle.the vehicle was taken to an authorized dealer where the contact was informed that they could not perform the recall remedy because the failure had already occurred and the repair would not fix the refrigerator.
The contact owns a 2002 coachman santara rv equipped with a dometic refrigerator, model number rm2652.the contact noticed that the dometic refrigerator had become inoperable and there was fire coming from the exterior of the vehicle where the refrigerator was housed. The contact was able to extinguish the fire and contacted an independent repair shop. The contact was then advised that there was a gas leak coming from the refrigerator and had caused the fire. The refrigerator was not repaired. The failure and current mileage was unavailable. The vin was unavailable.
Mid november 2008 the refrigerator in my coachman camper trailer quit working. I discovered that the coolant liquid had leaked out.i had not yet gotten it in for repairs when i received a recall notice from dometic on jan 2, 2009 for this exact problem.this was my first notice of this problem even though after calling dometic , i discovered that they had been aware of the problem for several years.upon contacting dometic i was also informed that they would replace the heat shield only after i had the repairs done out of my own pocket.how can they take the position that they are not responsible for these repairs when it is clear that the defect and breakdown of the equipment is entirely due to their faulty equipment and negligence?is there a course of action to be taken to rectify this situation other than hiring an attorney?the camper info is as follow:2001 coachman catalina 249qb model # 041 # .the refrigerators info is : dometic model # rm2652 serial # 10203991.
The contact owns a 2004 forest river cardinal.the vehicle has a dometic refrigerator, model rm2652.the contact received a dometic recall notice for nhtsa campaign id number 08v346000 (equipment:recreational vehicle).she called the manufacturer to have the vehicle repaired and was informed that it would take three weeks to have the vehicle repaired.she called dometic again and discovered that a representative lost all of her paperwork, which meant she had to begin the entire process again.the vehicle has not yet been repaired.the failure and current mileages were not applicable.
Today i found out about the class action law suit against dometic for catastrophic refrigerator failures causing fires, property damage and death. Thankfully we have not experienced a failure - yet.unfortunately we have one of these dometic units in our rv.i want to do something about this but there's just so many avenues that people are advising me to take i'm just overwhelmed with anxiety and fear that my rv will burst into flames and kill us while we sleep.please help me understand my rights and how i can effect a remedy to this dangerous threat.at the very least - i want my complaint on record so that the national highway traffic safety administration, knows that we were looking for assistance, beforehand. Thank you.please note that the "approximate incident date" was set to today's date because without a selection of any date, i could not move on to the next question.
The contact owns a 2001 aljo lite 251lt.the vehicle has a dometic refrigerator, model rm2652.while returning from a road trip, the contact smelled a strange odor coming from the refrigerator.she then noticed that it was not cooling properly and the unit failed completely a short while later.a week after arriving home from vacation, the contact received a recall notice for the refrigerator.the unit was taken to the dealer and they confirmed that it was affected by the recall.the dealer advised her to call dometic for approval to have the recall repaired.dometic stated that since the refrigerator did not fail prior to april of 2007, they would not cover the recall repair or provide reimbursement.the contact stated that this was not mentioned in the recall notice and believes that the unit should be replaced under the recall regardless.the refrigerator has not yet been repaired.the nhtsa campaign id number was unknown.the current and failure mileages were approximately 5,000.
The contact owns a dometic refrigerator, model rm2652.the contact observed that the refrigerator would not properly cool.the dometic customer center was notified of the failure.the representative stated that they would be responsible for the recall kit; however, they were not liable for the cooling malfunction.the contact was displeased to discover that there was a recalldefect and he was not notified.the part number was unknown.
The contact owns a 2001 keystone springdale (tag along).the contact received a recall notice regarding the equipment in approximately february of 2008 while the vehicle was in storage.the vehicle was taken out of storage on march 3, 2008.the contact noticed that the coolant unit ruptured and currently needs to be replaced.the manufacturer was notified and stated that they no longer perform the recall repair. Recall number 07v134000. Updated 05/01/08.
The contact owns a 2002 coachmen.the model was unknown.the vehicle has a dometic refrigerator, model rm2652.the contact noticed that her unit was inoperative and was leaking a yellowish residue.she then received a recall notice for nhtsa campaign id number 08e032000 (equipment) and called dometic.she was informed that because her unit already failed, she would have to repair it prior to receiving the recall repair.the unit has not been repaired.the failure and current mileages were not applicable.
The contact owns a 2002 nomad scout 303 travel trailerequipped with a dometic refrigerator, model number rm2652. The contact smelled a strong odor of ammonia and noticed a fatigue crack in the refrigerator boiler tube. There was a recall associated with nhtsa campaign id number 06e076000 (equipment: recreational vehicle). The manufacturer was notified and advised the owner would be responsible for the expense of the boiler tube repair and refused to perform the recall remedy until the boiler tube was repaired. The contact was displeased with the recall remedy repair which did not correct the problem. The refrigerator had not been repaired. The serial number was 13603125. The vin was unavailable.updated 09/01/2011 *ln
The contact owns a dometic refrigerator, model rm2652.the refrigerator was the original equipment that came with the vehicle at the time of purchase.the contact stated that the refrigerator had been working fine for years.he received a recall notice stating that the refrigerator was recalled due to a chemical leak, which could possibly result in a fire.after the recall repairs were performed, the refrigerator no longer cooled properly.the warning light on the refrigerator also continued to illuminate.the serial number, part number, location in the vehicle, and recall number were unknown.
The contact owns a dometic refrigerator, model rm2652.the contact stated that the refrigerator was included in nhtsa campaign id number 08e032000 (equipment).the shield located in the back of the refrigerator is used to prevent it from catching fire.the unit began leaking last year and has not stopped.the refrigerator no longer works.the contact received the recall notice and the unit was repaired, but the failure persists.dometic stated that because the refrigerator was previously repaired, they would not repair it again.the part number was unknown.
The contact owns a 2003 ford coachman.the mechanic discovered coolant leaking from the refrigerator, but not in the location noted in the recall.dometic was notified and stated that the refrigerator is a part of the recall, but the burner housing unit would not help the refrigerator.the contact wants the entire coolant unit replaced, but dometic stated that they will only repair what is mentioned in the recall.the dometic model # is rm 2652.the part number was unavailable.updated 06/08/07.
The contact owns a 2002 forest river all american trailer.the vehicle has a dometic refrigerator, model rm2652.the contact received a dometic recall notice for the equipment:electrical and called the manufacturer.a technicianstated that they no longer honored the recall.they further stated that the reason for not repairing the refrigerator was because it had already begun to leak and was out of warranty.both forest river and dometic have not provided any assistance.the recall number was unknown.
The contact owns a 2002 forest river wild cat fifth wheel.while the vehicle was parked, the dometic refrigerator (model number rm2652) caught fire and burned the fifth wheel.the fire department determined that the hottest spot was the dometic refrigerator.the refrigerator is on recall; however, the contact did not receive a recall letter.dometic has not been notified.the vehicle sustained major damage.the recall number and serial and part numbers were unknown.
- the contact stated that her 2003 keystone springdale bumper pool travel trailers dometic refrigerator model # rm2652,serial # 32003447 had been leaking coolant since 9/15/2006,last day of use.thedometic refrigerator was leaking coolant, but the serial number was not included in the recall.update *4/23/07tr
My dometic refrigerator has been recalled for my coachmen trailer. I called the recall line and they gave me numbers, so they can fix my refrigerator. When i called they say they don't fix dometic refrigerators. So how can i get my fridge fixed.
The contact owns a dometic refrigerator. The contact stated smelled an odor of amonia and a decrease in cooling. He contacted the manufacture and was informed that his equiptment was inculded and recall #06e076000. However the manufacture was only willing to prevent the fire hazard as a form of rhemdey, however they were not willing to fix any damage causing the loss of cooling. The equiptment has not been repaired as of it current date. (sc)
Dometic refrigerator recallmodel # 2652serial # 223 00530i found out about this recall, and called them, and got paperwork that said they would be in touch.they never did get back to me, though, and i simply forgot about it.yesterday evening, i went into my tt, and there was a yellow trail of something leaking from the refer.there was a smell of ammonia inside and the refer wasn't working.i opened the outside cover, and this morning, i heard a hiss sound as if something was leaking.when i stuck my head closer, i was hit with the strong smell of ammonia and saw the yellow stuff running down.well, i contacted dometic about it, and they said that the recall is a fix to keep this from happening, but they will not cover the repairs after it has happened from their recall problem.this makes no sense at all. They will install a part to keep it from happening, but they will not fix it when it happens before their recall part can be installed.i believe that if they have this recall on your site, as well as several other sites, but they are not following through by fixing the problem that their fix was suppose to cure after it happens, that someone should be made to repair them completely at their expense.
August 2007 our refrigerator stopped working. We never got the recall till january 2008 but when we tired to get the dometic warranty to help pay for the cost of the refrigerator they hung up on us and would not talk to us about any why they would help us so we bought a new refrigerator and sent them a letter. They return the letter saying that the post-notification repair occurred later than march 1, 2007.
Mid november 2008 the refrigerator in my coachman camper trailer quit working. I discovered that the coolant liquid had leaked out.i had not yet gotten it in for repairs when i received a recall notice from dometic on jan 2, 2009 for this exact problem.this was my first notice of this problem even though after calling dometic , i discovered that they had been aware of the problem for several years.upon contacting dometic i was also informed that they would replace the heat shield only after i had the repairs done out of my own pocket.how can they take the position that they are not responsible for these repairs when it is clear that the defect and breakdown of the equipment is entirely due to their faulty equipment and negligence?is there a course of action to be taken to rectify this situation other than hiring an attorney?the camper info is as follow:2001 coachman catalina 249qb model # 041 # .the refrigerators info is : dometic model # rm2652 serial # 10203991.
The contact owns a 2004 alpha sun rv equipped with a dometic refrigerator, model number: rm2652. The contact stated that the fridge was leaking ammonia and was causing him headaches and to have rapid heart beats. The vehicle had not been inspected repaired for the failure. The manufacturer was later contacted and they advised the contact that the unit had been recalled under nhtsa campaign id number: 06e076000 (equipment:recreational vehicle) but the warranty was expired and they offered no further assistance. .updated 05/09/12 the consumer stated the recall fix was only a band-aid to mask the problem. The tubing failure which released ammonia was not addressed. Updated 06/01/12
The contact owns a dometic rm7732 (na).the contact stated that the refrigerator malfunctioned.when it was removed, yellow fluid was noticed all over the rear.the contact replaced the coil himself and was concerned that the new coil would also fail.the old coil is available, if needed.the model was not included in nhtsa campaign id number 06e076000 (equipment:recreational vehicle).the part number and location were unavailable.
The contact owns a dometic refrigerator, model number rm2652, serial number 82904274. The contact stated that the gasoline for the refrigerator will not ignite in order for it to operate. Once it is manually ignited, it would not stay lit once the temperature dropped. The vehicle was not inspected by a dealer nor had it been repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.
The contact owns a 2004 fleetwood terry.the vehicle has a dometic refrigerator, model rm2652.the contact stated that the trailer caught fire and was completely destroyed.a utility building also sustained damage.the fire department and the insurance investigator stated that the refrigerator was the cause of the failure.there were no injuries and a fire report was filed.the serial and part numbers were unknown.the failure mileage was not applicable.updated 12/12/08 updated 12/15/08
The contact owns a 2003 keystone mountaineer travel trailer r03.the contact received a safety recall notice from dometic for nhtsa campaign id number 06r076000 (equipment:recreational vehicle).she was informed that she must bring her dometic to the manufacturer for the safety recall repair.she stated that her vehicle is immobile, and she would like someone to come to the site to repair it for free.dometic refused to oblige.the part number and purchase date were unknown.
I got a voluntary recall notice approximately june 27, 2008 from dometic on the refrigerator in my 2006 sandpiper trailer stating that there could be a problem of a fatigue crack developing in the boiler tube of the refrigerator. If the boiler tube fails it could cause a fire. I took the trailer into a dometic approved repair center to have it fixed. All the repair kit consisted of was putting a piece of tin around the burner so that if the boiler tube did fail it would contain the fire. They did not fix the problem all they did was put a band-aid on it. On december 1, 2008 i received another notice stating the problem with the dometic refrigerator. Again i called the dometic recall line and ask them about the problem. Dometic looked up my refrigerator serial number and stated that their records showed that repair kit had been installed. I told dometic that this was just a band-aid, they did not fix a potential problem with the boiler tube. I ask what would happen if the boiler tube failed now and was told that if it was still under warranty they would fix it. This seems to be a serious problem, dometic states in the recall notice not to run the refrigerator and all they do for a fix is put a band-aid on it. Why can't dometic be forced to fix the problem?
The contact owns a 2005 fleetwood orbit fifth wheel trailer with a dometic refrigerator, model number rm2652. The contact stated that refrigerator was replaced twice within two years due to ammonia leaking from the unit. The manufacturer was contacted who replaced the unit at their expense but the failure persisted. The contact was concerned with the possibility of the unit catching fire. The failure and current mileages were unavailable.
The contact owns a dometic refrigerator, model rm2652.the contact received a recall notice for nhtsa campaign id number 08e032000 (equipment).the refrigerator was repaired according to the recall; however, the remedy kit was insufficient and failed to correct the issue.immediately after the recall repair, the refrigerator failed to cool properly.the contact also noticed a yellow residue leaking from the back of the unit.the dometic customer center was notified of the failures.the refrigerator has not yet been repaired.the contact was displeased to know that there was a recall and no resolution.updated 5/7/09 updated 05/08/09.
The contact owns a 2002 fleetwood prowler.the vehicle has a dometic refrigerator, model rm2652.the contact discovered a recall noticefor nhtsa campaign id number 06e076000 (equipment:recreational vehicle).he called the manufacturer two years ago and was referred to a dealer that could repair the refrigerator; however, the dealer stated that they could not assist because they had too many refrigerators to repair.the contact consulted the manufacturer again and was informed that they would get back in touch with him, but never did.he called the manufacturer again in april of 2008, and was referred to another dealer.the dealer refused to assist because the contact had warranties to address.he noticed that the refrigerator stopped working and was leaking ammonia with a strong odor.the manufacturer stated that they were no longer repairing the refrigerators as of april of 2008.the vin, failure mileage, purchase date, and part number were unknown.
- the contact stated that her 2003 keystone springdale bumper pool travel trailers dometic refrigerator model # rm2652,serial # 32003447 had been leaking coolant since 9/15/2006,last day of use.thedometic refrigerator was leaking coolant, but the serial number was not included in the recall.update *4/23/07tr
The contact owns a 1998 fleetwood savanna fifth wheel.the vehicle is equipped with a dometic refrigerator, model number rm4872 (na).the refrigerator has a crack in the boiler tube and is leaking ammonia onto the top of the hot water heater.the smell makes the occupants dizzy.the manufacturer stated that due to company regulations, they would not be able to assist with a model that is not included in the recall.they advised the contact to call nhtsa.the recall number was unknown.updated 3/5/08 updated 03/05/08
Dometic refrigerator safety recall notification. Unit was taken to service center according to dometic and service center said that unit would have to be replaced due to safety recall and fire hazard according to where crack is located that leaked out cooling substance. Dometic said they no longer replace the units under the recall. Service center said they have sent them units to be replaced due to same exact crack issue and dometic refused to stand behind safety recall.
The contact owns a 2003 forest river.the vehicle has a dometic refrigerator, model rm2652. He spoke with a representative from dometic (asia, 21841034) in january of 2008, and was informed that they would call him back once they reached massachusetts and would be covered.the contact called dometic in may of 2008 and was informed that the refrigerator was not covered because it was already cracked. Updated 06/25/08.the service center came to look at the refrigerator and stated there was leaking at the bottom of the refrigerator. There was yellow residue and a strong smell of ammonia. Updated 06/25/08.
The contact owns a 2004 forest river.the vehicle has a dometic refrigerator, model number rm2652.the contact received a safety recall notice for nhtsa campaign id number 06e076000 (equipment: recreational vehicle).he called the manufacturer three times and also mailed them a letter, but has yet to receive a response.there had been no failure to date.updated 05/08/08. *ljupdated 05/09/08.
The contact owns a 2004 alfa sun rv equipped with a dometic refrigerator, model number: rm2652.the contact stated that there was a fracture in the boiler tube, which released a sufficient amount of pressurized coolant solution into an area where an ignition source was present. The contact was concerned of the possibility of a fire occurring.the dealer and the manufacturer were notified of the failure and advised that the refrigerator was not included in the recall associated with nhtsa campaign id number: 06e076000 (equipment:recreational vehicle).the equipment was neither serviced nor replaced.
The contact owns a 2001 coachmen catalina equipped with a dometic refrigerator, model rm2652. The contact stated that his refrigerator was included in the recall associated with nhtsa campaign id number 06e076000. Equipment:recreational vehicle.the vehicle was taken to an authorized dealer where the contact was informed that they could not perform the recall remedy because the failure had already occurred and the repair would not fix the refrigerator.
The contact owns a dometic refrigerator, model number rm2652.the contact stated that nhtsa campaign id number 06e076000 (equipment:recreational vehicle) was issued for her refrigerator.she called dometic multiple times and attempted to speak to a representative; however, only one called back.the contact was concerned about the risk of a fire occurring.there had been no failure to date.the purchase date and part number were unknown.
-the contact owns a 2002 forest river wildcat rv. The vehicle has a dometic refrigerator, model number rm2652. The contact observed a fatigue crack in the boiler tube, which caused coolant solution to leak.the release of coolant under certain conditions could ignite and result in a fire. He contacted the manufacturer in reference to recall# 08e032000 (equipment). A representative stated that the remedy only states to install a secondary burner housing free of charge, but since his unit failed he is not entitled to free replacement. The vehicle identification number was unavailable.
The contact owns a 1998 keystone sprinter fifth wheel.the contact received a recall notice.prior to receiving the notice, the contact took the vehicle to the dealer and had the failure repaired at the cost of $1,000.after receiving the recall notice, the contact called the dealer regarding reimbursement.the dealer agreed to reimburse the contact, but later declined even though his vehicle was included in the recall.the recall number, failure, and vehicle information were unavailable.updated 3/19/08 the consumer stated everything was available to dometic and refuse to reimburse consumer on recall. Updated 03/19/08
The contact owns a dometic refrigerator, model rm2820 (na).the contact stated that the refrigerator ceased to operate and he noticed a yellow residue on the backside.the mechanic stated that a crack in the boiler tube caused the failure.the mechanic replaced the refrigerator cooling unit.the manufacturer stated that his model number was not included in nhtsa campaign id number 06e076000 (equipment:recreational vehicle).the part number was unknown.the consumer stated purchased a replacement coolant unit and returned the defective unit to dealer for credit. The cost of the replacement unit was the amount of $570. Updated 12/12/07
Dometic refrigerator failed to work completely after having the safety recall. Repair work done.had to have over $800.00's work done on refrigerator in order to use it. They offer no help in fixing the problem.i believe this is their fault & i shlould receive financial help by them.model #rm2652serial #12100464.
The contact owns a 2002 keystone springdale.the vehicle has a dometic refrigerator, model rm2652.the contact received a recall notice for her dometic refrigerator, but did not call the manufacturer at that time.weeks later, she went into her vehicle and noticed that everything in the refrigerator had been ruined; however, there was no leak.she called a few rv service departments in her area and was informed that there was a recall.the contact found the recall notice she received earlier and called dometic.dometic stated that they would not be able to replace or repair the refrigerator because they were currently only installing the fire prevention kits.the contact believes that the failure was due to a manufacturer defect and they should be responsible for the repair.the part number and recall number were unknown.the current and failure mileages were 60.updated 11/17/08 updated 11/18/08.
The contact owns a 2004 starcraft homestead 33cks.the vehicle has a dometic refrigerator, model rm2652.the contact received a recall notice last fall from dometic regarding his refrigerator.he has been calling dometic about the recall in order to have someone repair the unit.the contact was informed that someone was on the way; however, they were waiting to provide him with an authorization number for the repair.no one ever showed up to repair the unit.the part number and nhtsa campaign id number were unknown. Updated 06/03/09 the consumer stated the repairs have been made. Updated 06/04/09.
The contact owns a 2004 forest river rockwood.the rv has a dometic refrigerator, model rm2652.the contact noticed ammonia leaking from the refrigerator.weeks later, she received a recall notice for nhtsa campaign id number 08e032000 (equipment) and called the manufacturer.the contact was informed that because her equipment exceeded its warranty, they would not assume any responsibility for the $1,200 repair cost.the rv has not been repaired.the failure and current mileages were not applicable.updated 12/22/08 the refrigerator stopped cooling and there was an ammonia odor as well as yellow residue at the rear of the refrigerator. Updated 12/24/08.
The contact owns a 1998 coachmen 241fk-lite rv.the vehicle has a dometic refrigerator, model rm2652.the refrigerator was operating properly when the contact received a recall notice for nhtsa campaign id number 08e032000 (equipment).the contact attempted to notify the dometic customer center for over a month, but was unsuccessful in speaking with a representative concerning the recall defect.currently, the refrigerator has not been repaired for the recall.the mileages and part number were unknown.updated 3/5/09 updated 03/10/09.
The contact owns a 2003 skyline aljo.the vehicle has a dometic refrigerator, model rm2652.the contact received a recall notice for nhtsa campaign id number 07v074000 (equipment:recreational vehicle) and immediately called a local rv service station.upon inspection, a technician stated that they could not install a secondary burn housing, thermal fuse, and a melt fuse for free because the unit had previously been repaired.the unit is currently inoperative.he is in the process of notifying the manufacturer.the failure and current mileages were not applicable. Updated 03-06-09 the consumer took the rv to be reapired, however when the the cover was removed there was yellow residue and the smell of ammonia. The consumer was told there was no need to have the recall performed since the unit had already failed. Updated 03/12/09.
The contact owns a 2005 coachmen spirit of america.the vehicle has a dometic refrigerator, model rm2652.the contact stated that the refrigerator was not cooling properly.in addition, there was a yellow residue leaking from the refrigerator and an ammonia odor.the dometic customer center was notified of the failures.the contact received a recall notice two months after speaking with the representative.dometic refused to include the refrigerator in the recall because it was not under warranty.the refrigerator has not been repaired.updated 11-19-08 updated 11/20/08.
2003coachmen rvmodel 2652serial # 21703167dometic refrigerator that is on recall.the recall # is 06e-076, recall 08e-032.earlier this year i believe it was april i went into my camper and i smelled a strong scent of ammonia.when i called about service and the dealer told me that the line in back of fridge probably busted which filled the rv with ammonia.they told me to turn my unit off until the refridgerator could be fixed or replaced and the cost would be approximately $1200.recently i found out from a friend that my refrigerator was on the recall list.when i went to the web site and looked up the recall, the refrigerator had every symptom listed.(1) leakage in back of unit(2) yellow residue in back of unit (3) smell of ammonia (4) unit will not cool.#6 on the recall notice states that if you previously paid to repair or replace a dometic refrigerator that failed due to this defect, you can be reimbursed for your costs pursuant to dometic's pre-notification reimbursement program.i have not had the unit fixed because of the cost but if they are willing to reimburse for the cost then they should also fix it at no cost.i contactedthe rv dealer thismorning andwas told to bring the rv to them to be fixed but on arrival was told they could put heat shield on the unit but that the cost of fixing the unit so that it would work would not be covered under the recall and therefore putting the heat shield on this wouldnot help my unit.they said that i could pay the $1200 to fix the unit and then they would put a heat shield on it at no cost to prevent it from happening again.i feel that since the unit was damaged do to overheating which caused the line to burst it should be fixed under the terms of the recall, then they could also put the heatshield on to prevent it from happening again. Thank you.
The contact owns a 2002 kit companion rv.the vehicle has a dometic refrigerator, model rm2652.the contact noticed a yellowish residue coming from the refrigerator, which indicated that it was leaking ammonia.the contact received a recall notice for nhtsa campaign id number 08e032000 (equipment).she immediately called dometic and was informed that because the vehicle exceeded its warranty, she would be responsible for the repair costs.the failure has not been repaired.the failure and current mileages were not applicable. Updated 09/24/08.*ljupdated 10/01/08.
The contact owns a dometic refrigerator, model rm2652.the contact noticed that the refrigerator was not cooling properly.she also smelled ammonia and observed a yellow residue leaking from the back of the unit.she purchased a new refrigerator and received a recall notice after replacing the refrigerator.dometic was notified and refused to provide reimbursement for the refrigerator because it exceeded the expiration date.the part and nhtsa campaign id number were unknown.
The contact owns a 2002 skyline nomad rv.the vehicle has a dometic refrigerator, model rm2652.the contact noticed residue leaking from the refrigerator and the unit stopped operating without warning.the refrigerator was taken to an authorized dealer for inspection and the technician stated that the cooling unit and heating element failed.in addition, there was corrosion in the control board due to ammonia.a new refrigerator was purchased and the contact received a recall notice for nhtsa campaign id number 08e032000 (equipment) after the replacement.dometic was notified, but refused to provide reimbursement and honor the service warranty.the contact was displeased to know that there was a recall and no resolution.the part number was unavailable.the failure mileage was unknown.
I just received notice from dometic corp that the lp/elect refrigerator in my '06 sunline travel trailer is subject to a recall (recall 08e03200) because a defective weld and/or defective boiler tube subject to metal fatigue subject to failure resulting in a coolant leak and fire.the proposed correction consists of installing a secondary housing to contain any leaked coolant and a sensor to shut off the lp.this proposed "correction" does not address the defect or correct the admittedly defective unit which is subject to failure. My concern is that in the real world there are many sources of ignition and that the proposed correction amounts to a ticking time bomb.why has dometic not been required to replace or repair the defective unit?
The contact owns a dometic refrigerator, model rm2652.the contact stated that the refrigerator was not cooling properly.he also smelled ammonia and noticed a yellow residue leaking at the back of the refrigerator.the dometic customer center was notified of the failures.the representative stated that they would be responsible for the recall kit, but not the cooling malfunction.the authorized dealer recommended that the refrigerator be replaced due to the safety risk.the refrigerator has not yet been repaired or replaced.the part number was unknown.
The contact owns a 2001 keystone springdale.the vehicle has a dometic refrigerator, model rm2652.the vehicle was taken to an authorized dealer for the recall defect repair.after the recall repair was performed, the refrigerator was not cooling properly and the contact smelled ammonia.dometic stated that they were not responsible for the recall repair.at this time, the refrigerator has not been repaired or replaced.the part and recall numbers were unknown.
- the contact has a dometic refrigerator ,odel number rm 2652, and he would like to make a complaint concerning the length of time it took to makerepairs. The contact stated that he could not sleepknowinga safety hazard has not been repaired, and that there wasa delay before the repairs will be made.
The contact owns a 2001 keystone springdale (tag along).the contact received a recall notice regarding the equipment in approximately february of 2008 while the vehicle was in storage.the vehicle was taken out of storage on march 3, 2008.the contact noticed that the coolant unit ruptured and currently needs to be replaced.the manufacturer was notified and stated that they no longer perform the recall repair. Recall number 07v134000. Updated 05/01/08.
The contact owns a dometic, model # rm2652.the contact received recall notice # 06e076000 (equipment:recreational vehicle).the dealer stated that the contact would have to wait a month to schedule an appointment for the repair.the part number was unknown.no failures have occurred at this time.
The contact owns a 2005 starcraft aruba.the vehicle has a dometic refrigerator, model number rm2652.while the vehicle was parked at a camp ground, the contact smelled ammonia coming from the refrigerator.he examined the refrigerator and noticed that the fuel lines on the refrigerator were covered in a yellow dust.the contact did not notice any difference in the refrigerator prior to the failure.the refrigerator has not been diagnosed by the dealer.updated 06/16/08
The contact owns a 2002 timberland 30 sky model camper.the contact stated that the manufacturer will not authorize the repairs to be performed at the contact's residence.the contact would have to be responsible for transporting the camper to the repair shop.the contact stated that all repair costs should be paid by the manufacturer since the camperwas unable to be towed to the repair shop.the dometic refrigerator model # was rm2652 and the serial # was 12505197.
2005 coachman chapparal.consumer writes in regards to vehicle refrigerator system issues.the consumer stated the refrigerator stopped cooling in the fall of 2014. The consumer discovered recall # 06e076000. However, he never received a recall notice.the consumer stated his refrigerator had all the symptoms as described in the recall. Dometic refused to assist, the consumer.
The contact owns a dometic refrigerator (model number rm2652).the contact received a recall notice for the refrigerator (recall # 06e076000).the rv was taken to the dealer on 4/11/2007 because the coolant was leaking, the manufacturer agreed to replace the cooling unit. The unit has not been shipped to the dealer yet.
Rcall on dometic corp refrigerators for rv's.
The contact owns a 2001 skyline aljo.the vehicle has a dometic refrigerator, model rm2652.the contact noticed a yellowish residue surrounding his equipment as well as an ammonia leak.he received a recall notice for nhtsa campaign id number 08e032000 (equipment) and immediately called the manufacturer.the contact was informed that because the unit failed prior to receiving the recall and the vehicle exceeded the warranty, they would not assume financial responsibility for the repair.a technician from a local rv repair shop advised him that it would cost approximately $1,500 to replace.the unit has not been replaced.the failure and current mileages were not applicable.updated 2/20/09 the consumer was told only additional materials would be installed to lessen the damage if a fire occurred. The consumer experienced 2 refrigerators failures. The first failure was covered under warranty. The second failure, the consumer was informed the refrigerator could not be repaired and the only option was a replacement.updated 02/23/09.
- the contact owns a 2001 starcraft.a crack may develop in the boiler tube and may release a coolant, resulting in a fire.the contact owns a dometic refrigerator model #rm2652 and the serial # is 04303651.the contact had no problems with the refrigerator to date.updated 1/29/2007 -
The contact owns a dometic refrigerator, model rm2652 in his keystone rv.the contact received a recall notice for nhtsa campaign id number 07v134000 (equipment:recreational vehicle).in the recall notice, dometic stated that the remedy was to install a secondary burner housing and fuses, in case there was a leak, to prevent a fire.the contact stated that the housing and fuses only prevented a fire when the refrigerator began leaking, but failed to remedy the leak.also, the fire would be contained by the housing.dometic would not provide any additional assistance.there had been no failure to date.the purchase date and part number were unknown.the consumer stated the tub is flawed and should be repaired or replaced. The dealer covered the flame area with a light metal, but did nothing to the area between the flammable gas and where the possible ignition point could be.updated
The contact owns a 2001 fleetwood terry camper.the vehicle has a dometic refrigerator, model rm2652.the contact received a safety recall notice that would require a shield to be inserted.dometic inserted the shield when the coil line failed and the liquid spilled to the bottom of the refrigerator.the contact currently smells ammonia.the manufacturer stated that they were not responsible and would not replace the coil.the recall number, purchase date, part number, and location in the vehicle were unknown.
-the contact was concerned with the safety issues concerning the dometic refrigerators, and how long it was taking for repairs under the recall to be completed. The contact's vehiclehas nothad a failure concerning the refrigerator.she read about this recall in a magazine.
I have a '99 malard 26m travel trailer (vin # [xxx]) with a dometic rm2652 (serial # 85100049) refrigerator in it. The refrigerator failed so i starting shopping for one and came across a "recall" for dometic rv refrigerators. I contacted dometic regarding the recall and they told me that they will not pay to repair or replace the unit. The unit failed due to a crack in the boiler tube and all of the amonia frefrigerant leaked out. This could have caused a fire. Dometic claims that they will only pay for a modification to the unit only after i pay to have it fixed. The recall notice listed on their website says in paragraph 6 "if you previously paid to repair or replace a dometic refirgerator that failed due to this defect, you can be reimbursed for your costs pursuant to dometic's pre-notification reimbursment program". I have talked to several people at dometic and they refuse to pay for repair or replacement of the unit. This unit failed due to this known defect which is a potential fire hazard and i believe dometic should at least pay for most if not all of the costs associated with the replacement of the unit. I have ordered a new unit because i need one but would like to know if they can help pay for the replacement. Any help you can provide would be appreciated.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 1998 (na) coachmen catalina.the vehicle has a dometic refrigerator, model number rm2652.the contact stated that the refrigerator would not get cool, and a yellow residue was leaking from the bottom of the backside.he discovered a safety recall on his refrigerator and took it to dometic for repair.he was informed that the needed a new refrigerator and paid $13,300 for a new one.even though his dometic experienced the same failure as mentioned in the recall, the manufacturer stated that they stopped reimbursements for the safety recall in april of 2008.the contact stated that he was never notified of a safety recall, and had to find out via the internet.the purchase date, part number, recall number, and location in the vehicle were unknown. Updated 07/29/08. *ljupdated 07/29/08.
Recreational vehicle- fatigue crack in boiler tube of the refrigerator releasing pressurized coolant solution.model #rm2652, serial #2020367, product #9211440-44.we need this replaced before we have a vehicle fire.please contact me at telephone number or address supplied.thank you, maureen gillick
Dometic recall.
The contact owns a 2006 forest river puma rv.the vehicle has a dometic refrigerator, model rm2652.the contact noticed a yellow residue leaking from the refrigerator.the refrigerator stopped operating without warning and was taken to a local authorized service center.the technician refused to repair the refrigerator due to the hazardous conditions.the dometic customer center was notified of the failures and stated that the contact was responsible for the repair kit postage and labor; however, dometic would reimburse her for the expenses.the reference number provided was 26228860.the contact stated that the recall remedy will not correct the issues addressed in nhtsa campaign id number 08e032000 (equipment).the refrigerator has not been repaired.
The contact owns a forest river salem lite.in may of 2008, the contact discovered that her dometic refrigerator (model rm2652) was leaking coolant.dometic stated that they were no longer honoring nhtsa campaign id number 06e076000 (equipment:recreational vehicle).the part number was unknown.
2003 - springdale camper with dometic refrigerator - model: 2652.refrigerator stopped working @november 2007.service tech said whole refrigerator would need to be replaced.due to cost - refrig was not replaced.in april discussed with another service tech and found out about the recall.called the dometic customer service 2x's the last time the rep says they mailed notice of recall feb 2008.took vehicle in and recall repair was performed by service dealer.dealer now states that the repair will not cause the refrigerator to work.the cooling system needs to be replaced due to the damage caused by the leak (which was the recall).dometic's customer service says that since the refrigerator is no longer working then it is out of warranty.customer service agent suggest i call nhtsa there is nothing further she can do.
-the contact stated the dometic refrigeratorwas releasing an ammonia like spell. The dealer looked at the refrigerator, and advised the contact that the refrigerator needed to be replaced.the contact has seen a recall on the refrigrator although it was a different model number.the contact found a sticker on the side of the trailer and it read model 22u 9566-9144954. Updated 02/22/07.
The contact owns a dometic refrigerator, model rm2652 and serial number 10400938.the contact received a dometic recall notice for nhtsa campaign id number 06e076000 (equipment:recreational vehicle) in march of 2008.the dealer informed the contact that his refrigerator was leaking and the recall remedy would not help; therefore, the refrigerator needed to be replaced.the manufacturer stated that they will not replace the refrigerator because the warranty has expired and the recall is discontinued.
The contact owns a dometic rm2652.a recall notice was received in june of this year for nhtsa campaign number 06e076000.when he called dometic to locate a dealer he was told that he was responsible for finding an local authorized dealer.the contact was unable to locate a dealer and the recall was not repaired.
- the contact read about the dometic refrigerator recall 06e076000 in a magazine, publication dated january 2007. The contact owns a dometic refrigerator, model # 2652, serial # 24503448, product # 921144044.the contact is currently having no problems with dometic refrigerator.the contact was concerned of the safety risk involved, per the recall: there was a possibility of a fire.
The contact owns a dometic refrigerator, model rm2652.the contact received a dometic recall notice in march of 2008.the refrigerator began leaking in january of 2008.the dealer scheduled his appointment date to have the recall repaired for april of 2008.he called dometic to inform them that the refrigerator was at the dealer.dometic is currently denying that they agreed to replace the refrigerator cooling unit.the recall number was unknown.
The contact owns a dometic refrigerator, model rm2652.the coil cracked in the refrigerator.the contact spoke with a representative at dometic and stated that the coil was repaired the previous year for free due to a recall.she was upset that the recall notice was received a year later.the contact is unable to take advantage of the courtesy repair on the coil in the refrigerator.the purchase date, serial number, recall number, and part number were unknown.
I received a recall notice from skyline corporation for dometic refrigerator recall. Our travel trailer had all 4 issues that was described. Went to dometic website and entered model number and serial number and came back that my unit is affected. Took to rv dealer that we had bought our unit from and explained the issue and the recall notice. They were familiar with the recall and had us bring the unit up to take a look at. They called back with news that the refrigerator is shot and it had a bad cooling unit and leaked all the coolant out. The cost of repair was $1300 for cooling unit or $1650 for a new refrigeration. I was told they had contacted dometic and they would not cover the cooling unit under the recall. The boiler tube that has a fatigue crack is recalled and then leaks the pressurized coolant out thus being a fire hazard. This is the cooling unit. I have contacted a certified tech who works on air and cooling who also does appliances to verify this. Now either dometic is not standing behind their recall or this dealer was trying to pull a fast one as they would not get full shop rate and part mark up on the recall repair. We just want our refrigerator fixed. Ketelson rv in hiawatha, iowa is dealer. Mike in service was contact. Refrigerator model # rm 2652, serial # 13700739. It is a 2002 travel trailer, model nomad.
The contact owns a 2002 forest river sierra.the vehicle has a dometic refrigerator, model rm2652.the contact received a recall notice for nhtsa campaign id number 07v085000 (equipment:recreational vehicle) in may of 2008.he immediately scheduled an appointment to have the vehicle repaired.a technician stated that because the refrigerator had already cracked and began leaking ammonia, they would not assume any liability for repairing the vehicle.the manufacturer stated that the recall expired.the current and failure mileages were not applicable.updated 07/15/08.*ljupdated 07/15/08
The contact owns a 2001 coachmen catalina.the vehicle has a dometic refrigerator, model rm2652.the contact stated that the refrigerator was not cooling properly.he also smelled a strong odor of ammonia.he received a recall notice for nhtsa campaign id number 08e032000 (equipment) and notified the dometic customer center.the representative stated that they would be responsible for the recall kit; however, the contact stated that the remedy would not correct the issue.the part number was unknown.
Attorney writes on behalf of client in regards to domestic refrigerator safety recall *tgwdometic informed the consumer, they would either replace the unit or reimburse the consumer for the repairs that were already made. However, the phone call ended without a satisfactory response as to what action would be taken with respect to the unit. The consumer has experienced all the problems as described in the recall. The consumer has not had the unit repaired.
The contact owns a 2004 fleetwood pioneer.the vehicle has a dometic refrigerator, model rm2652.the contact received a recall notice regarding a possible fire due to an ammonia leak in the refrigerator.the manufacturer stated that his model number was not affected.approximately eight months later, the refrigerator began leaking ammonia.the contact disconnected the refrigerator to prevent a fire from occurring.the manufacturer stated that since his model was not affected, they could not repair the dometic refrigerator under the recall.the recall number and part number were unknown. Updated 09/13/08. *ljupdated 09/16/08.
The contact owns a dometic refrigerator, model rm2652.the contact observed that the refrigerator was not cooling properly and is currently inoperative.she notified dometic's customer service center and was informed that they were no longer honoring the recall defect.he was displeased to receive the recall notice and discover that the recall repair expired within the past month.
Own 2004 keystone / cougar 5 th wheel camper, it has a dometic refrigatorthat has been recalled. Model #rm2652 s/n 32103795. This unit can havefatigue crack in the boiler tube which can cause a fire. They want to install a partial fix to the unit. They do not want to fix the boiler tube if it is out of the warranty. I just got the recall notice in march of 2009. They told the authorized service agent that dometic stopped fixing the fatigue crack in 2008. Now that the unit is not in warranty any longer they do not want too fix the problem.
The contact owns a 2005 keystone sprinter.the vehicle has a dometic refrigerator, rm2652.the contact received a recall notice for nhtsa campaign id number 06e076000 (equipment:recreational vehicle) and a metal flashing was placed over the gas valve.six months later, he noticed that the refrigerator was not cooling properly and that the issue was becoming progressively worse.he emptied the refrigerator and shut off the unit.two hours later, the contact noticed water and an unknown liquid running underneath the refrigerator and outside of the trailer.he smelled a strong odor of ammonia and turned off the refrigerator again.through online research, he was reminded of the recall.dometic stated that they were not responsible for the repairs since the recall repair was previously performed.the refrigerator did not have an extended warranty.the part number was unknown.the current and failure mileages were approximately 5.
The refrigerator in my rv quit working , when i went to look into replacing it or buying a new one, i learned there was a recall # (06e-076)on them for what had happen to mine, but when i took to get serviced they said since my had already quit they would not fix it. It was only good for before it quit running, what if it would have burned the trailer up in the mean time i question that wouldn't be there problem ether. I think they should have to replacethe refrigerator.
We own a gulf stream innsbrook equipped with a dometic model rm 2652 refrigerator.we received the recall information and watched the refrigerator for signs listed in the recall. It began to show the signs listed and failed to work as soon as those signs became present.we took the camper to a certified dealer who submitted the information to dometic, they refused to honor the recall due to the failure.we were told the unit failed due to the fatigue crack.i find it ridiculous that dometic can issue a recall that says they produced a faulty product but the only thing we can be protected from is catching on fire.can someone make them replace all of these units that are failing so the consumer does not have to bear the substantial cost of replacement?at this time we have not replaced the unit as we are trying to find an alternative to a dometic unit.
The contact owns a dometic refrigerator, model number rm2652.the contact stated that the refrigerator melted and began leaking ammonia.he called dometic and was informed that because the refrigerator already failed, they would not be responsible for repairing it for free.the vehicle information was unknown.the failure and current mileages were 300.
Our 2002 dometic rv refrigerator model rm2652 cooling unit just failed on our last camping trip.i just found out it was recalled when i was looking around on the internet to find out what was wrong with it. In fact, a local rv shop guy said he just wrote up a quote for an identical fix. I never received or was notified of a recall by dometic.i called dometic and reported this and they said they would only install the recall kit but will not replace the cooling unit.however, since then i learned that up to april 08 they were replacing the cooling unit on even much older refrigerators.i feel this is unfair that they would stop replacing them just because.they customer rep. Said they would pay for the install of the cooling unit, but i'm not sure if that's even correct.not only do i feel this is unfair, but if i had the recall repair work done on it in a timely matter, the cooling unit may not have failed and our like-new condition refrigerator may still be working.
The contact owns a dometic refrigerator, model rm2652.the contact received recall letter # 06e076000 (equipment:recreational vehicle).she attempted to have the refrigerator repaired, but the travel trailer is anchored to the ground.the dealer (brooks campers) is charging the contact a service charge to come out and perform the recall repair.the contact stated that she should not be charged the service fee because the trailer is stationary.the contact called the manufacturer and was told that this was not their problem.after the contact sent the money for the service charge, the dealer stated that they would not come out and repair the recall until approximately four of five more people in her campground report the same failure.the serial number was unknown.
The contact owns a 2003 keystone cougar rv.the vehicle has a dometic refrigerator, model rm2652.the contact smelled a strong ammonia odor coming from the unit and the refrigerator was not operating properly.the refrigerator was taken to an authorized dealer and they stated that the heat tube was fractured with a slight leak.the refrigerator has not been repaired.the contact was displeased to know that dometic would not replace the defective cooling unit.the part number was unknown. Updated 07/29/08
The contact owns a 2003 springdale travel trailer.the vehicle has a dometic refrigerator, model rm2652.when the contact attempted to turn on the refrigerator, he noticed that the ammonia leaked out of the refrigerator.the contact called the manufacturer and was informed that his unit was under a recall; however, they refused to make the repair.the vehicle has not been diagnosed by the dealer.the recall number, purchase date, part number, and location in the vehicle were unknown.
The contact owns a dometic rm2652.the contact received recall notice # 06e076000 (equipment:recreational vehicle).the contact was unable to schedule an appointment because the dealer was busy.the dealer's phone is currently disconnected.dometic provided another dealer, but the contact is displeased with the remedy.the dealer stated that the refrigerator may still catch fire, but the contact will have more time to exit the vehicle before it burns.the refrigerator has not been serviced.the part number was unknown.
Dometic rm2652 fridge has fracture on boiler. Dometic has obvious problem with this fridge. They did a recall and i never was notified. Their recall was a safety recall. But it also states that is we have problems listed the recall is valid for us. I have problems listed and was told they would not take care of repairing my fridge for me. If they know of the problems with their equipment i think they should be held responsible for more than a piece of sheet metal that i could install on my own.
The contact owns a 1998 forest river flagstaff rv. The vehicle was equipped with a dometic refrigerator, model number rm2652, serial number 81000187. The contact observed the refrigerator was not cooling properly with a yellow residue leakage. The manufacturer was notified of the failure. There was a recall under nhtsa campaign id number 08e032000 (equipment). The manufacturer refused to repair the refrigerator under the recall due to the refrigerator not operable. The contact was not in agreement with the recall remedy repair. The refrigerator had not been replaced or repaired at the time of the complaint. The vehicle was stationary with no mileage.
The contact owns a dometic refrigerator, model rm2652.in february of 2008, the contact received a recall notice and the refrigerator was taken in for repair.two weeks ago, the refrigerator stopped working.a technician inspected the dometic and stated that the lack of ammonia in the refrigerator was the cause of the failure.the contact called the manufacturer on june 2, 2008 to inform them of the ammonia leakage.the manufacturer replied by stating that was the reason for the recall notice.the contacted informed the manufacturer that the recall repair had been performed in february of 2008, and the manufacturer stated that nothing else could be done to assist.the contact is concerned that the ammonia leakage may result in a fire.she stated that the recall repair was supposed to remedy the ammonia leak, but it did not.the part number and recall number were unknown.
I just talked with tiffany with dometic at 888-446-5157 ext. 7808.she informed me that this recall has affected many units that need replacing but their company was only doing the recall.she explained the recall as a safety measure.i explained to her once again that dometic should be responsible for the unit since this recall is what caused the unit to fail.she said that she understood but dometic would not fix it.i requested to speak with a supervisor but wasn't given one.i would like to file a complaint against this company.is there anything that you can do to make this company 'do the right thing' and fix all units in this same situation?thanks for your help!----may 27, 2008 11:18 am[t]his continues to be a problem.i contacted dometic this morning about this recall again.i was told two weeks ago that they would provide me a date to get my unit repaired.i informed dometic about the condition of the unit at that time.i was now informed by dometic that they would not repair or replace my unit.they informed me that they would only put in a kit.i had the unit checked by a qualified service department (bumgarner camping center, hudson, n.c.) this past weekend.they informed me that the unit had leaked the coolant solution from this recall and the unit would need replacing.they said that it would be cheaper to replace the unit.i feel that the recall is what caused this unit to fail and it should be replaced or repaired.can someone from your agency contact dometic and get a ruling on this? i appreciate your help.model number-rm 2652serial number-447 00554.
Recall on dometic refrigerator model # rm2652 serial number 24303533. We took our camper to lakeside rv in anderson scto have to recall taken care of. We did not use our camper until the following spring. The furnace or refrigerator would not work. My husband called the lakeside rv, because we were camping in ga. He could tell the safety switch would not close. It stayed in the open position as if the camper were on fire. After talking with a tech at lakeside, he disconnected the safety switch, at which time the refrigerator and furnace started back working. After our trip he put the switch back in place. Lakeside rv said the switch / recall has nothing to do with the furnace/frig not working. After calling again this summer , they made an appointment to lookat our camper and "work on the furnace". I told them the furnace is not the problem . The camper i still under warranty, however the problem did not start until the safety switch/ duct was put on. I just want to camp in my camperwith my kids and feel safe. I want it fixed right without a cost to me .
Dometic refrigerator recallmodel # 2652serial # 223 00530i found out about this recall, and called them, and got paperwork that said they would be in touch.they never did get back to me, though, and i simply forgot about it.yesterday evening, i went into my tt, and there was a yellow trail of something leaking from the refer.there was a smell of ammonia inside and the refer wasn't working.i opened the outside cover, and this morning, i heard a hiss sound as if something was leaking.when i stuck my head closer, i was hit with the strong smell of ammonia and saw the yellow stuff running down.well, i contacted dometic about it, and they said that the recall is a fix to keep this from happening, but they will not cover the repairs after it has happened from their recall problem.this makes no sense at all. They will install a part to keep it from happening, but they will not fix it when it happens before their recall part can be installed.i believe that if they have this recall on your site, as well as several other sites, but they are not following through by fixing the problem that their fix was suppose to cure after it happens, that someone should be made to repair them completely at their expense.
The contact owns a dometic refrigerator, model rm7732 (na).the contact stated that the boiler tube cracked.the dealer replaced the component with another rm7732 cooling system at the cost of $1,111.80.on june 6, 2007, she received a dometic recall notice for the equipment:recreational vehicle; however, her refrigerator model number was not included in the recall.the manufacturer stated that since the model was not included, they would not reimburse her for the repair cost. Updated 05/19/08
The contact has a dometic refrigerator, model rm2652.the contact stated that the refrigerator caught fire.the unit was on electric, but was not getting cold.when the contact switched it over to gas, the refrigerator caught fire.the trailer was not damaged.he called dometic and was advised to get a report from the fire department and then call back.the contact obtained the fire report, but currently cannot get back in touch with dometic.the part number was unknown.
The contact owns a 2003 ford coachman.the mechanic discovered coolant leaking from the refrigerator, but not in the location noted in the recall.dometic was notified and stated that the refrigerator is a part of the recall, but the burner housing unit would not help the refrigerator.the contact wants the entire coolant unit replaced, but dometic stated that they will only repair what is mentioned in the recall.the dometic model # is rm 2652.the part number was unavailable.updated 06/08/07.
The contact owns a dometic refrigerator, model rm2652.the contact stated that the refrigerator was not cooling properly and he smelled ammonia.also, he noticed a yellow residue at the back of the refrigerator.dometic stated that they were not responsible for the repair of this defect.the part number was unknown. Updated 09/10/08. *ljthe consumer stated dometic did not want to fix the problem permanently, they wanted to do a temporary fix. Updated 09/11/08,
The contact owns a dometic refrigerator, model rm2652.the contact received a recall notice and took the vehicle to the manufacturer to have the refrigerator repaired.a technician installed a steel covering for free to block a potential fire.since that time, the contact noticed a crack on the boiler tube; however, the manufacturer is not willing to provide assistance.updated 06/25/08
-the contact explained she had a dometic refrigerator ,and she smelled gas fumes. She called a repairman twice to fix the problem, but the smellcontinued. She read in a magazine about the dometic refrigerator recall, so she checked under her refrigerator and was over come by the fumes.the coolant was leaking out of the refrigerator. She calledthe number that was in the book, andthey informed her it would not be repaired until april 2006. Updated 2/27/2007 -
The contact owns a 2004 dometic rm2652.approximately two months ago, the contact received recall notice # 06e076000 (equipment:recreational vehicle).dometic referred the contact to a place who stated that the manufacturer authorized them to perform the repair work, however, the manufacturer will not pay the company.dometic stated that nothing can be done because the place that they referred him to is not authorized.the part # is 921144061.
The contact owns a 2001 trail lite recreational vehicle.the vehicle is equipped with a dometic refrigerator, model rm2652, serial number 05103287.the refrigerator was serviced under nhtsa campaign id number 06e076000 (equipment:recreational vehicle) in october of 2007.on april 6, 2008, the contact drove the vehicle for the first time since the repair.when he and his family returned to the vehicle, there was an intense ammonia odor.the contact discovered that the refrigerator was releasing a strong ammonia odor and yellow fluid.he called the manufacturer and informed them that the recall did not correct the failure.they stated that nothing could be done.the refrigerator was replaced.
Received recall notice( # 06e-076) on rv recreational refrigerator. Upon installation of kit required, brought back rv and a few days later noticed ammonia smell in unit due to leaking coils. The recall was supposed to prevent fire in case of this leak they were experiencing. I am not able to get reimbursement to repair my unit and will likely have to take care of it myself. I feel that since my unit was not having problems prior to this recall kit being installed, i feel someone is responsible for repairs. Please contact me with any informationgerald sonnier
The contact owned a dometic refrigerator, model rm2652.the refrigerator leaked freon.the contact went to two dealers concerning the leak and was informed that it would be cheaper to replace the dometic than make a repair.therefore, she purchased a regular electric refrigerator.in 2008, the contact received a safety recall notice for nhtsa campaign id number 06e076000 (equipment:recreational vehicle).the purchase date was unknown.
The contact owns a 2000 trails west ls rv equipped with a dometic refrigerator, model number:rm2652 and manufactured in 2000. The contact stated that there was a crack on the boiler tube of the refrigerator, which caused coolant to leak. The contact noticed the ammonia leak by the boiler tube. There was a recall on the refrigerator under nhtsa campaign id number: 08e032000 (equipment). The manufacturer was made aware of the failure and offered to repair the crack in the unit, however they would not repair the refrigerator itself, which was no longer operable.updated 07/17/12*ljupdated 08/08/12updated 09/26/12*ljthe consumer stated he noticed the check light was on the refrigerator. At the time it was on electric mode and not gas. When the consumer touched the door it was extremely hot to the touch. He opened the door and discovered it was not working. He turned off the power and called someone over, to look at the unit.a crack was on the boiler tube which caused ammonia coolant to leak out.the consumer contacted dometic and was informed the recall was only for a safety shield that needed to be installed to prevent a fire if the boiler tube cracked. Dometic ten informed the consumer, they would not warranty the crack in the boiler tube, only the shield to prevent a fire. The consumer stated he was never informed about a recall. Not enough information on the make/model. Updated 09/27/12
1. Fridge causes gfi to trip2. Melting ac 120 power cord of fridge and nearly combusting3. Discontinued use of ac for fridge function....parts avail.
We purchased a bison horse trailer with living quarter new in jan 06.the refrigerator in the unit was recalled by dometic.dometic had us carry the trailer to kelly trailer sales in b'ham, al for the recall work.we were having cooling problems with the refrigerator and told kelly so.cooling problems was one of the indicators listed in the mfg recall.therefore, i take the indicator problem to be a result of the defective part.kelly did the recall work but my refrig is still having cooling problems.dometic has advised kelly should not have done the recall work until the problem with the refrig was fixed.dometic also advised it was the consumers responsibility to pay for the repair of the refrig or to purchase a new refrig if repair wasn't possible.dometic is making consumers pay for damages caused by a mfg's defect.this is bringing undue profits into dometic and they are making money and profit off of a recall.in addition, my refrig is not fixed and therefore still dangerous.it can catch on fire per the recall notice.i am sure they are doing this to everyone and not just to us.
The contact owns a 2000 skyline layton.the vehicle has a dometic refrigerator, model rm2652.the contact received a recall notice for the refrigerator and had it repaired at the dealer.the refrigerator stopped working.the contact returned to the dealer and they stated that they would not repair the unit again because it was not their fault that the failure recurred.the contact called dometic, but did not receive a response.updated 3/16/09
Dometic has a recall on the rv type 2 door refrigerator model rm2652 that was installed by sundowner trailers mfg. In my sierra 720 / 8010 living quarters horse trailer. This recall is due to a possible fatigue crack in the boiler/gas tube that would potentially become a " torch" if escaping gases got to an ignition source, which also resides at the boiler tube location as this is a combo gas/electric appliance, causing a vehicle fire.dometic has come up with a work around bandaid, which would, hopefully,shut down the gas flow by installing a sensor near or on the boiler tube to detect the gas leak.hopefully, this would happen before the entire unit became a 70mph ball of flames which would cause injury and / or death to my surprise winning show horses which would value into the $100,000.00 range.i am absolutely scared to subject my horses to that kind of potential danger in hopes that dometic's bandaid will work.if this were just another rv that didn't transport valuable live stock, i wouldn't worry so much about it as i do carry insurance.however, to take this chance with several lives, i just don't think it is worth it ! your attention into this matter would be greatly appreciated.please reply so that i know which direction to proceed... Thank you.
The contact owns a 2001 forest river rv.the vehicle is equipped with a dometic refrigerator, model rm2652.the vehicle was taken to the dealer and was serviced for nhtsa campaign id number 06e076000 (equipment:recreational vehicle).the refrigerator continued to fail and the contact returned to the dealer.he was informed that the entire refrigerator needed to be replaced due to the defective component.the dometic manufacturer would not replace the refrigerator.the part number was unknown.no other vehicle information was available.
The contact owns a 2001 skyline scout 273.the vehicle has a dometic refrigerator, model rm2652.the contact stated that the refrigerator stopped functioning.he took it apart to inspect the cause of the failure and discovered a leak.the leak appeared to be in the same location as the fatigue crack referenced in nhtsa campaign id number 08e032000 (equipment).he later received a recall notice for this failure.the manufacturer refused to make any repairs to the burner housing until other repairs were made.the purchase date and part number were unknown.
The contact owns a 2003 keystone cougar with a dometicrefrigerator, model rm2652 and serial number,22403395. The contact stated the refrigerators boiler tube cracked and coolant escaped from the tube. The vehicle was not taken to the dealer for a diagnostic test. The manufacturer was made aware of the failure and stated the repair cost would not be covered. The refrigerator was included in the recall under nhtsa campaign id number: 06e076000 (equipment:recreational vehicle) and was repaired before the failure occurred. The refrigerator was not repaired. The approximate failure was unknown.
The contact owns a dometic refrigerator, model rm2652.the contact received recall notice # 06e076000 (equipment:recreational vehicle) on may 15, 2007.he spoke with dometic and they provided him with a list of repair centers.the contact stated that two of the numbers were out of service and one of the centers (hines rv) stated that there would be a charge to have the recall work performed.dometic provided the contact with the names of more service centers.the centers stated that it would take approximately three weeks before the repair could be performed.there have been no failures to date.the part number was unknown.
The contact owns a 2002 sunnybrook lite trailer, which was 27 1/2 feet long.the vehicle has a dometic refrigerator, model rm2652.the recall notice stated that the dealer would not repair or replace the unit.the refrigerator would no longer cool and all of the coolant leaked out.the contact also smelled ammonia.the serial number and nhtsa campaign id number were unknown.
The contact owns a 2005 gulf stream ultra supreme.the vehicle has a dometic refrigerator, model rm2652.the vehicle caught fire while parked.the fire department extinguished the fire and filed a report.prior to the fire, the contact noticed that the refrigerator had stopped working the same day.the vehicle has not been diagnosed by the dealer. The current and failure mileages were 17,200. Updated 06/17/08.*lj
The contact owns a dometic rm2652 refrigerator.the serial number is 21703640.the contact stated that the refrigerator has a crack in the boiler tube.the dealer is charging $50.00 to repair it, even if the vehicle is taken to the dealer from where it was purchased.dometic spoke with the owner of the dealer and stated that a service charge cannot be charged for a recall repair.however, the dealer is still charging for the repair.
The contact owns a dometic refrigerator, model rm2652.the contact stated that the refrigerator was repaired according to nhtsa campaign id number 06e076000 (equipment: recreational vehicle) on july 18, 2008.in may of 2009, he noticed that the freezer failed and the refrigerator was not cooling properly.he also smelled ammonia.the dealer recommended that the refrigerator be replaced because it will fail again.the cost for a new refrigerator was $1,400.the manufacturer stated that they would call the contact back and issued case number n23942796. Updated 10/21/09the consumer received a letter from the manufacturer which stated the repair occurred later than march 1, 2007 and therefore, the claim was denied. Updated 10/23/09.
The contact owns a dometic refrigerator (model number: rm2652) which was housed in a 1997 starcraft leisure star rv. While driving approximately 45 mph, the contact noticed smoke emitting from the side vent of the vehicle. The contact stopped the vehicle and upon entering noticed black smoke. The fire department reported to the scene and a report was filed. The fire began in the back of the refrigerator. The vehicle and the property inside of the vehicle was destroyed. There was a recall under nhtsa campaign id number: 08e032000 (equipment) that could have been related to the failure. The manufacturer was made aware of the failure and advised the contact that the refrigerator was not included in the recall.
The contact stated that the recall process wasineffective.he felt that there should not be a service charge,and stated that the dealer refusedto perform the recall repair before the repairs of regular customers.the dealerwasnot accepting new customers.the contact stated that dometic should include service charges for recalls if the dealerwas not in the area , andwasreferring to recall # 06e076000.the consumer stated that dometic is not the solution to the problem, that infact the manufacturer should replace the refrigerator and be held responsible for not only the fees but also if someone gets hurt. Updated 06/08/07
The contact owns a 2003 timber lodge 289bh rv. The vehicle was equipped with a dometic refrigerator, model number rm2652. The contact stated the boiler tube exhibited a crack. There was a recall associated with nhtsa campaign id number 06e076000 (equipment:recreational vehicle). The refrigerator was ineligible under the recall because the service warranty expired. The refrigerator had not been repaired or replaced. The purchase date was unavailable.
The contact owns a 2002 dometic refrigerator, model # rm2652.the contact filed a claim with dometic and would like to know why it was denied.he received a recall notification and put in the repair request.one year later, dometic had to replace the refrigerator and charged the contact $1,500.00 to replace the unit.dometic stated that the model number of his refrigerator was included in the recall.dometic sent the contact an envelope to send them the bill and stated that they would pay for the reimbursement claims.they later stated that they sent it to the wrong address.the contact received the notice on may 21, 2007.he also received two bills.the first was for $140.40 plus labor to replace the cooling unit.the cooling unit was under warranty.the second charge was for $1,518.50 to have the unit replaced when it failed.dometic stated that they do not owe the contact anything.the part number was unavailable.
The contact owns a dometic refrigerator, model rm2652.the contact received a recall notice from dometic in may of 2008.he immediately had the burner housing replaced.on july 11, 2008, he noticed that the refrigerator was not cooling.the contact found ammonia leaking from the refrigerator.he called the manufacturer and requested a replacement refrigerator.he was informed that the refrigerator was not under warranty; therefore, they would not assist.the recall number was unknown.
The contact owns a 2003 keystone sprinter camper equipped with a dometic rm2652 refrigerator. The contact stated that the refrigerator did not properly operate and remained hot. The refrigerator was also equipped with a boiler tube that was leaking ammonia. The manufacturer was contacted and stated that the refrigerator was not included in the recall associated with nhtsa campaign id number 07v134000 (equipment: recreational vehicle). The contact was awaiting more information from the manufacturer.
The contact owns a 1999 fleetwood prow.the vehicle has a dometic refrigerator, model rm2652.the contact stated that there was a recall on the refrigerator and the cooling system shut off without warning.there was also leakage and a very strong odor coming from the refrigerator.he stated that not having the heat shield installed on the refrigerator caused other damages.the failure occurred on may 20,2008.the contact spoke with a representative at dometic, who stated that they could send him the heat shield.domestic also stated that they were no longer repairing the additional damages to the refrigerator that resulted from the heat shield.the contact was displeased about the damages and the denial of service.the prior customers were all still under warranty.the refrigerator has not been repaired.the recall number was unknown.
The contact owns a 2002 forest river salem.the vehicle has a dometic refrigerator, model rm2652.the contact received a recall notice in february of 2008 for the equipment: recreational.he stated that dometic is no longer repairing or replacing the refrigerator.the recall number and part number were unknown.
The contact owns a 2003 keystone outback.the vehicle has a dometic refrigerator, model rm2652.the contact received a recall notice for nhtsa campaign id number 07v134000 (equipment:recreational vehicle).he called dometic to have the vehicle repaired.a representative from dometic stated that they were no longer replacing or repairing the defective component.currently, the contact's refrigerator is leaking ammonium.he has not had the equipment repaired.
My dometic refrigerator has been recalled for my coachmen trailer. I called the recall line and they gave me numbers, so they can fix my refrigerator. When i called they say they don't fix dometic refrigerators. So how can i get my fridge fixed.
The contact owns a 1999 fleetwood laredo. The contact stated the dometic refrigerator model#rm2652,serial#90200945 malfunctioned. He contacted dometic and was told to take the refrigerator to a repair shop so that it could be repaired for thefailure. The contact was informed by the repair shop that he needed to replace the boiling unit of the refrigerator due to the leakage of ammonia.dometic was contacted and stated they will not replace or issue a new unit. The contact filed a claim with dometic.
Today i found out about the class action law suit against dometic for catastrophic refrigerator failures causing fires, property damage and death. Thankfully we have not experienced a failure - yet.unfortunately we have one of these dometic units in our rv.i want to do something about this but there's just so many avenues that people are advising me to take i'm just overwhelmed with anxiety and fear that my rv will burst into flames and kill us while we sleep.please help me understand my rights and how i can effect a remedy to this dangerous threat.at the very least - i want my complaint on record so that the national highway traffic safety administration, knows that we were looking for assistance, beforehand. Thank you.please note that the "approximate incident date" was set to today's date because without a selection of any date, i could not move on to the next question.
The contact owns a dometic rm2652.the dometic is installed in a 2001 okanagan classic.the refrigerator stopped operating and the dealer stated that it was included in recall # 06e076000 (equipment:recreational vehicle).there is an installation fee of $200.the part number was unavailable.updated 02-01-08.the consumer was not charged.
Tl- the contactstated that he received his recall in the mail today 03/06/2007).the contact called dometic, who stated thatthe secondary burner housing will be installed to contain the fire and that it will not prevent the fire.
The contact owns a 2001 forest river salem 30fkss rv.the vehicle has a dometic refrigerator, model rm2652.the contact stated that the refrigerator was not properly cooling and she smelled ammonia.also, there was a yellow residue leaking from the back of the refrigerator and a crack in the boiler tube was present.the dometic customer center was notified of the failures.the contact was displeased to discover that there was a recall, but no remedy available.the part and recall numbers were unknown.
Tl- the dometic refrigerator in therv hada recall on it. They received the kit to fix the problem, in which they also went to the rv repair shop. The rv repair shop fixedthe problem , and a informedhim that it wasnot a fix , it wasjust a band aid that was put on it,and it did not prevent a fire from starting. He just wantedto go on record showing he did get it takencare off,but the problem wasstill there.
The contact received a recall notice forthedometic refrigerator.a dometic representative informed her that they would cometo repair the recall at no cost to the owner. The contact notified dometic today at 1-574-294-2511, and was informed that she would be responsible for dometic to perform the repair on her premises.the contact stated that due to the safety risk involved that the manufacturer should assume all cost of the repairs. The contact didnot have the serial number.
The contact owns a 2002 prowler trailer.the vehicle has a dometic refrigerator, model rm2652.in august of 2008, the cooling system stopped working in the refrigerator and had to be replaced.the contact learned of nhtsa campaign id numbers 08e032000 and 06e076000 (equipment); however, he never received the recall notices.he called dometic and was informed that the recalls apply to his refrigerator.the contact has attempted to reach dometic on three different occasions and three different locations. Updated 10/07/08. *ljthere was yellow residue on the back of the refrigerator. Updated 10/08/08.
-dometic refrigerator recall 06e076000 for model: rm2652. The contactwas concerned about the length of time involved in getting the recall repair done.updated 1/31/2007 -
Received dometic refrigerator recall letter.followed instructions to disable refrigerator and when i took rv to perform recall work, service tech tells me that the coolant has leaked out of refrigerator and it no longer cools. When i called dometic they stated that they no longer offer any help other than recall fix to prevent fire hazard. Fridge always worked until i turned off to comply with the recall instructions.
The contact owns a 1999 wilderness g.the vehicle has a dometic refrigerator, model rm2652.through online research, the contact discovered nhtsa campaign id number 06e076000 (equipment:recreational vehicle), which included the serial and model numbers of her dometic.she stated that there is a smell of ammonia coming from her refrigerator when the door is opened.dometic has only agreed to install an sbh kit, which would do nothing to eliminate the ammonia smell.the purchase date was unknown.
The contact owns a dometic refrigerator, model rm2652.the contact received a recall notice in december of 2007; however, the vehicle could not be moved due to inclement weather.in june of 2008, he moved the vehicle and discovered that the refrigerator cooling unit failed.dometic stated that they would replace the burner housing after the contact repairs the cooling unit.they stated that they would only be responsible for the recalled component.the contact feels that dometic should replace the refrigerator because it was manufactured with defective components.the recall number was unknown.
The contact owns a 2000 gulf stream motor home.the vehicle has a dometic refrigerator, model rm2652.the contact stated that the refrigerator was leaking a yellowish residue and the cooling unit was not operating properly.she was displeased that dometic is not currently replacing the entire unit.
The contact owns a 2002 nomad scout 303 travel trailerequipped with a dometic refrigerator, model number rm2652. The contact smelled a strong odor of ammonia and noticed a fatigue crack in the refrigerator boiler tube. There was a recall associated with nhtsa campaign id number 06e076000 (equipment: recreational vehicle). The manufacturer was notified and advised the owner would be responsible for the expense of the boiler tube repair and refused to perform the recall remedy until the boiler tube was repaired. The contact was displeased with the recall remedy repair which did not correct the problem. The refrigerator had not been repaired. The serial number was 13603125. The vin was unavailable.updated 09/01/2011 *ln
The contact owns a dometic refrigerator, model rm2652.the contact received a recall notice and called the dometic customer center.the representative stated that the remedy for the defect was a fire resistant shield.the contact was displeased to discover the temporary remedy.he was concerned of the safety risk involved.the refrigerator will be repaired for the recall defect.the part number and nhtsa campaign id number were unknown.there had been no failure to date.
The contact owns a dometic refrigerator, model rm2652.the contact received a recall notice for nhtsa campaign id number 08e032000 (equipment).the refrigerator was operating properly at the time.dometic was notified and explained the recall remedy, but the contact was displeased because it did not address the issue mentioned in the safety defect.the refrigerator has not been repaired.the part number was unknown.
The contact owns a 2002 forest-river sierra. The manufacturer of the equipment is dometic the model#rm2652 and the serial#11405545. The contact stated that there is a crack in the boiler tube that has released coolant in to the back of the refrigerator.she shut the refrigerator off because the coolant could cause a fire in the source of ignition.she called the manufacturer and was informed that the failure that she was experiencing would not be covered under the current recall for the dometic refrigerator.the contact was informed that she will have to fix the crack first before they would send a safety recall out to her for repair.the contact feels that this failure should be covered and she should not have to cover the expense because the failure that she is experiencing is the exact failure caused by the failure with the recall.the failure and current mileage was not applicable. Blupdated 09/23/09updated 09/29/09
-the contact has a 2002 ford f250 super duty with a 2004 bigfoot industrial slide in camper. The camper had a dometic refrigerator that is under recall 06e07600). The contact called dometic on 12-28-06,and they told the contact that they will send him a repair kit, but he has not received it at this time. Also, the contactwent to the dealer, and they were unable to help him until the recall began.updated 02/08/07.
The contact has a dometic refrigerator, model number rm 2652.the contact received two recall notices.the rework kit was installed in june of 2007 and april of 2008.the stress fractor in the boiler tube leaked ammonia in the vehicle.the vehicle was taken to a service center for repair, but dometic stated that they would not perform the repair.dometic is not returning her calls; however, a third party company is responding on her behalf.nhtsa campaign id number 06e076000 (equipment:recreational vehicle) was referenced.the part number was unknown.
I don't know if there is anything that can be done now, but maybe if there is, someone can point me in the right direction.we received the recall letter back in october(10/8/2007) for our unit and immediately went to get it fixed. As with others, all they did was put a metal shield up in our uni("recall kit")t. At this point, it was the end of the season for us so we put it in storage. We were unable to get it out again until april and that is when we discovered our unit was not working. Then, the next morning, there was a horrible ammonia smell and yellow leaking out the back. When we got it back home, dometic said they would not pay for the repair. We finally got them to pay for a new cooling unit, but we had to pay the labor, which was $392. Do i have any recourse? we also had to pay for a hotel room(around $100) because we had to evacuate because of the ammonia smell. Truly overwhelming, burns your eyes and nose so we couldn't stay in the camper and we were too far from home to come back. If they would have replaced the refrigerator in the first place, we would not have been out of pocket almost $500.thanks for any input.
The contact owns a dometic rm2652.while driving the coolant unit leaked fluid which caused combustion to the refrigerator.the combustion was silent and the damage was not noticed until the vehicle stopped.dometic stated that her refrigerator was not included in nhtsa recall # 06e076000.the current and failure mileage were unknown.the serial number, location, part number, and the purchase date were unknown. Spoke with contact 10/16/07, told to disregard complaint , dealer has fixed the problem.*lj
Dometic rm 2652 serial # 236-04099i have one of the recall refrigerators that has the fatigue crack that already happened. I'm being told by dometic that i have to replace the cooling unit in the refrigerator before they will perform the "recall" work. A fatigue crack is caused by a improperly designed unit or workmanship so how is it they are being allowed to put a secondary burner guard or what ever it's called to prevent a fire instead of having to fix the real problem ? these cooling units are $600-$900 plus installation and they still have the same problem as the old ones ! my understanding is that there are over 900,000 of these refrigerators affected @ $600apiece (mine lasted less than 5 yrs) dometic has quite a racket going on. I'm really frustrated that companies can sell a product they know is defective and then tell you well we can sell you a new cooling unit . I'm sure there are more people that have or gone through the same ordeal i'm going through. My response from dometic was these things don't last forever. My response to you is it should last longer than 4 camping seasons (april- october).
The contact owns a 2000 keystone springdale.the vehicle has a dometic, model number rm2652 refrigerator.the contact received a recall notice for nhtsa campaign id number 07v134000 (equipment:recreational vehicle).he is in the process of having the repair made with dometic.the contact believes that the remedy, to install a secondary burner housing and thermal fuses, is insufficient.he believes that dometic should repair the component instead of attempting to contain the fire.he filed a formal complaint with the manufacturer.there had been no failure to date.the part number was unknown.
- the contact called to discuss recall #06e076000listed in the highway magazine regardingdometic refrigerator.the contact owns a 2003 big foot trailer. The recall details indicateda fatigue crack may develop in the boiler tube which may release a sufficient amount of coolant solution andcould ignite if therewas a gas flame present.also,the contact also has a concern about the recall dates, april - june 2007 due to the risk involved. Updated 01/29/07.
August 2007 our refrigerator stopped working. We never got the recall till january 2008 but when we tired to get the dometic warranty to help pay for the cost of the refrigerator they hung up on us and would not talk to us about any why they would help us so we bought a new refrigerator and sent them a letter. They return the letter saying that the post-notification repair occurred later than march 1, 2007.
Dometic sent us a recall about their refrigerators in recreational vehicles. We had our refrigerator worked on per the recall and the repair place informed us of a yellow residue around the boiler and gas igniter indicating to them a refrigerator leak. Dometic has refused to repair the frig even though they are aware of the faulty defect welds in the boiler tube leading to a possible leak. They are only installing a shield to retard the ignition if a fire should ignite due to the leaking gas from the faulty welds. Our unit (dometic rm2652) is 4 years old and has definitely not been abused or overused. We believe dometic should have to replace the cooling units on the refrigerator that are defective. I understand that norcold has a recall and they are replacing the cooling units.
The contact owns a dometic rm 2652.although the safety recall was free the contact was required to pay $200 to have dometic remedy the failure at the contact's residence.the contact believed that dometic should be responsible for the fees since they were responsible for the failure.
The contact owns a dometic refrigerator, model rm2652.the contact received a recall notice for nhtsa campaign id number 06e076000 (equipment:recreational vehicle).the contact feels that the remedy for this recall is not going to permanently correct the failure.there had been no failure to date.the serial and part numbers were unknown.
April 17 2009 keystone camper springdale lite was taken to camping world in oxford alabama to have recall work number 06e-076 done on dometic refrigeratormodel#rm2652 serial# 84500326. Camping world refused to administer the recall due to "leaking or staining at the back of the refrigerator" which is the reason for the recall # 06e-076 which is listed on dometic web site. I then called dometic and spoke with a service manager and she said she could not help with the situation due the unit leaking "ammonia" at the burner tube this to is in the recall notice.
Our fifth wheel trailer was equipped with a dometic refrigerator (model rm2652, serial # 305-00765).the rig was parked and plugged on our property.i noticed that the refrigerator was not cooling.the on/off switch was in the on position, so i turned the fridge off and on again in an attempt to "reboot". Within seconds the trailer filled with smoke and the horrid smell of ammonia.i emptied the fire extinguisher into the cabinet under the fridge (where the majority of smoke was coming from) and exited the trailer.on the outside of the trailer flames were shooting out of the "fridge access panel".the fire department was called and i began putting out the flames with a garden hose.the fire destroyed that panel completely and was working its way up the walls.the fire chief advised me that many dometic refrigerators had been recalled for this problem.we had never been notified of the recall.
The contact owns a dometic refrigerator, model number rm2652.the contact stated that the refrigerator does not cool.in addition, there was a leak and a chemical odor coming from the freezer unit.there is a recall for the refrigerator (nhtsa campaign id number 06e076000); however, the manufacturer stated that the recall did not affect her refrigerator.the contact felt that her refrigerator should be included in the recall.the part number was unknown.
The contact owns a 1999 skyline layton 3060 trailer.the vehicle has a dometic refrigerator, model rm2652.the contact stated that his refrigerator leaked ammonia at a weld between two tubes.through online research, the contact discovered nhtsa campaign id number 06e076000 (equipment:recreational vehicle) for an identical failure.the manufacturer stated that they sent a letter in april of 2007, but the contact stated that it was never received.the manufacturer further stated that they would not assist.the vin, purchase date, and part number were unavailable.
The contact owns a dometic refrigerator, model rm2652 in her salem 5th wheel camper.the contact stated that her refrigerator was included in nhtsa campaign id number 06e076000 (equipment:recreational vehicle).the contact attempted to install the recall kit, but the ammonia leak in the refrigerator had already damaged the unit.the contact called dometic because a new coolant unit was needed; however, dometic stated that they stopped repairing coolant units in the beginning of april of 2008.the purchase date and part number were unknown.
The contact owns a dometic refrigerator, model rm2652.the contact stated that the refrigerator stopped working when the recall repair kit was installed.dometic stated that they would assume responsibility for the recall kit; however, they were not liable for the other malfunctions.the refrigerator has not been repaired.the serial number, purchase date, and part number were unknown.
The contact owns a dometic refrigerator model rm2652.a recall notice was received (recall# 06e076000) for dometic refrigerator.the service center stated that there would be a service charge of $30.00 to send a repair technician to repair the refrigerator.dometic stated that they would not cover the service charge.there had been no failure to date.the contact felt dometic should pay for the service charge.updated 02-01-08.
The contact owns a 2002 keystone cougar rv.the dometic refrigerator boiler tube cracked and the coolant leaked out of it. The refrigerator's model and serial numbers are: rm2652 and 11405073. The failure is related to recall number 06e076000, equipment:recreationalvehicle. This defect does not involve a propane gas leak/fire. The contact is aware of the safety risk that could occur if an ignition source under certain specific circumstances resulted in a fire. Dometic and the dealer stated that since the warranty expired the recall does not apply.
-the contact received the highway magazine from good sams regarding the dometic refrigerator recall 06e076000.the motor home is a 2001 coachmen leprechaun, model# rm2652 and serial # 04500353.the contact travels frequently, and is concerned with the safety risk involved, itcould cause a fire.the contact will also call dometic per instructions in her magazine.updated 03/30/07.
We received keystone rv dometic refrigerator recall, nhtsa recall #07v-134 regarding defect related to refrigerators installed in rv's.our model number #rm2652, serial #21600204 was involved in the recall.after reading the literature regarding the refrigerator, we looked at our unit and it had the indicators described in the paperwork. After looking at our refrigerator we contacted dometic corporation for list of repair centers in our area.dometic gave us around 10 locations to contact for service however no service centers wanted to look or repair the unit.finally we got a service center to look into our problem which was at least 1 month to 1 1/2 months from the original call.finally our rv was going to the shop at the end of may and we were told our entire unit had to be replaced.our unit had all of the leading indicators as stated in the recall letter, however now we forced to pay $1600.00 out of our pocket to repair our unit.contacted dometic today 6/6/08 and was informed that they would not help defer any cost because they wouldn't reimburse any monies after april 2008.how can this be possible to deny customer reimbursement for something that broke and should be covered by your company and states that they had a problem but now don't know to follow through.
The contact owns a dometic rm2652.the contact stated that he is unsatisfied with sterecycle (the company managing the dometic recall 06e-076).he stated that the customer service representatives are difficult to reach and his reimbursement claim was returned because they stated more information was needed.the contact stated that the claim was originally filled out with all the information that was required.the contact noticed a yellow colored leak coming from his dometic prior to being notified of the recall.the contact would like to be reimbursed.the part number was unknown.
Have a dometic frig model rm-2652 serial 13403291 that dometic did a so call repair on a year ago on 5/16/07 and my fleet woodpioneer has set in yard from that time on only 60 hours on frig buttravel trailer was brought in 2002, it appears that dometic did a temp fix to get you pass warranty as my frig now is down and has yellow stain all over the back of the frig. Now dometic tell me i am on my own even though they put a junk frig in my unit. The whole defective part should have come out and be replaced not the temp fix they had done.
The contact owns a 2007 fleetwood mallard rv.the vehicle has a dometic refrigerator, model rm2652.the contact received a recall notice for nhtsa campaign id number 08v320000 (equipment:recreational vehicle).the vehicle was immobile and required the recall repair to be performed on site.dometic was notified and refused to assume full responsibility for the $120 recall repair cost.dometic explained that they would cover $60 towards the repair cost.there has been no resolution with the manufacturer.there had been no failure to date.the serial number, part number, vin, and purchase date were unknown.
We have a 2002 gulfstream mako 5th wheel trailer purchased new.the dometic rv refrigerator model rm 2652 failed to cool and so we ran it on propane. It never cooled and the refrigerator gas flue began to get hot and started to smoke, we turned off the gas.we called dometic and they said they have no knowledge of this problem.we had the recall donetwo years ago.beware of this product!they will not help with their product and it could have burned our trailer and us.
The contact owns a 2004 rockwood camper fifth wheel.the vehicle has a dometic refrigerator, model rm2652.the contact took the vehicle in to have the recall repaired.two months after the repair, the refrigerator stopped working.he returned to the dealer and they stated that there was a hole in the cooling reservoir.they refused to repair it again.the nhtsa campaign id number was unknown.updated 11-19-08 the consumer stated he did not have any problems until the recall repair. Updated 11/19/08.
The contact owns a 2000 fleetwood bounder 39v.the vehicle has a dometic refrigerator, model 1282 (na).the contact smelled ammonia and noticed that the refrigerator was leaking.the contact informed dometic that in november of 2006 his 1997 pace arrow vision rv burned to the ground.the insurance investigator stated that the fire was due to the refrigerator leakage.dometic stated that the refrigerator in the new vehicle was not on recall and they would be unable to assist.the refrigerator will be taken to the dealer for repair.the part number was unknown.
We received a recall notice for our dometic rv frig. We took it to a rv service center and thought that they fixed it. No where in the recall information tells that the problem is not fixed that only a piece of metal is placed to supposedly prevent a fire from occurring when the defective refrigerator leaks coolant. The service center did not explain that to us either. Now i read in rv forums that many of the refrigerators caught on fire anyway even though they have been worked on for the recall. This recall remedy is a failure. Nhtsa needs to take more action to truly protect consumers from certain tragic consequences of this defect. I do not think our rv is safe with this refrigerator in the condition it is in.
Dear,we sent the following message at dusty's camper world at 01-09-2009 but we don't receive any confirmation from dusty's camper.dometic told at the recall information that submit a written complaint at yours. We hope for that you pay attention a this request.we bought a rv trail lite 2001 in 02/01/07. Recently we have a problem with a refrigerator cooling. Dometic recall refrigerator between april 1997and may 2003. We check the model number (rm2652) and the serial number (05100325) on-line.our fridge is recall by dometic, but dometic don't repair our fridge because the dusty's camper world (5175, w. Hwy192 kissimmee) must check and change sbh kit before they sold the rv. Our first step, we was called conley rv center for the technician. The technician checked the unit on fridge and taken a pictures. He told us what the cooling unit was broken, and leaking yellow residue and the smell ammonia. The refrigerator does not properly cool. The recall announced to nhtsa on august 28, 2006 before we purchase the rv. After that, conley rv center call dometic for cooler unit but dometic answer us that your responsibility to check and change the kit because is a dometic recall.m> errik lemler at dometic and conlet rv center told us, it's your mistake and you have to repair or change the fridge at your charge because now the fridge does not work.we have pictures, service invoice (at conley rv) and fax from errik lemler ( at dometic) and we have information recall.we hope for that you pay attention a this request.the information of rv :model : trail lite 8280 by r-vision year :2001saleperson : kenneth d. Sturgill richard bernierline tenland
Rfrigrateur model rm2652
The contact owns a 2003 timberlodge camper.the vehicle has a dometic refrigerator, model rm2652.the contact received a safety recall notice for nhtsa campaign id number 06v242000 (equipment:recreational vehicle).the vehicle was taken in for repair and the refrigerator was leaking a yellowish residue.the mechanic stated that they would order a cooling unit at no cost to the contact.the mechanic later stated that the refrigerator was not under recall.the purchase date and part number were unknown.
The contact owns a 2004 forest river cherokee trailer.the vehicle has a dometic refrigerator, model rm2652.the contact stated that the trailer caught fire.all that remained from the fire was the steel frame.an investigation was underway, but a representative from the state police department stated that the fire seemed to originate in the refrigerator area.a police report was filed.through online research, the contact discovered nhtsa campaign id number 08v346000.he left a message with the manufacturer concerning the issue.the part number and purchase date were unknown.
The contact owns a 2000 keystone springdale.the vehicle has a dometic refrigerator, model rm2652.the contact plugged in a power cord and the dometic exploded.the fire extinguished itself.the contact has pictures and an email from dometic.soon after the explosion, the contact received a safety recall notice from dometic (nhtsa campaign id number 07v134000 equipment:recreational vehicle).she called dometic and was informed that the explosion had nothing to do with the recall.the vin was unknown.the purchase date and part number were unknown.
The contact owns a dometic refrigerator, model number rm2652.the contact stated that the remedy for nhtsa campaign id number 06e076000 (equipment:recreational vehicle) did not correct the failure.the manufacturer should have replaced the boiler tube, but instead they mailed the contact the sheet metal plate.the manufacturer refuses to replace the boiler tube.
We received a recall notice in the fatigue crack on the boiler tub on the refrigerator. By the time we could get it in to be repaired the crack had already happened. Dometic states that they only put a shield around the effected area to stop it from igniting a fire. This does not keep the gas from entering the living quarters. It is also stated in the recall notice that "if you previously paid to repair or replace a dometic refrigerator that failed due to this defect, you can be reimbursed for you cost pursuant to dometic's pre-notification reimbursement program."what they tell us is if we replace the fridge at a cost of $1200 they will put the bandage on it. We don't understand why we should be out this amount for their failure.
The contact owns a tioga motorhome.the vehicle has a dometic refrigerator, model rm2652.the contact stated that the refrigerator did not cool properly and did not work on propane.she would have to turn the refrigerator off and on for it to function properly.in 2001, the contact replaced the circuit board.in may of 2008, the cooling unit cracked and leaked refrigerant.afterwards, the refrigerator quit working completely.the contact received a recall notice for nhtsa campaign id number 08e032000 (equipment).the manufacturer stated that because the refrigerator was outside of the two year warranty, they would not honor the recall.the part number and purchase date were unknown.
The contact owns a dometic refrigerator, model rm2652.the contact received a recall notice for his dometic.the boiler tube was cracked and had already begun to leak, but the dealer did not want to repair the refrigerator.keystone rv is the contact for the dometic refrigerator (customer id number 224-624-63).the contact spoke with someone at dometic and was informed that they would not repair or replace the refrigerator.the part number was unknown.
In june 2010 we went to move our rv and when we opened the door there was a strong smell of ammonia.we discovered the dometic rv refrigerator model rm2652 serial #42708236 was not operating.we turned the refrigerator off and removed all spoiled food.within a few weeks of this happening we heard from friends who have a rv just like oursthat a recall had been made on this model refrigerator.we received a copy of the recallinformation from them andour refrigerator had all problems listed on the recall list.we contacteddometic by phone was issued an id#28302359 and then told our refrigerator did not qualify for replacement.we followed up with a letter on july 13, 2010 and ask them to reconsider since our unit had all problems listed on there recall list, but we have not had any response from them as of this date.since our friends unit had not completely shut down they are repairing, but will not do anything for our unit.
I own a 2002 tmiberland rv., that has a dometic refrigerator md.# rm 2652, serial # 11303374. The refrigerator stopped cooling, so i phone a rv. Repairman, he came out and said " the reason for this failure is due to aboiler tube that was defective and dometic has a recall on them and they could cause a fire. However when i called dometic they said " we don't replace the cooling units, we just give you a heat shield to protect against fires.if they have a defective boiling tube that makes the refrigerator go out and cause fires, then they should be required to replace the unit. Just like toyota!
Re: safety recall notice, dometic corporationcustomer number 22213898 event 1668811398i received a notice of a recall on defective refrigerator in my 2002 rv. When i first called they the operator said that dometic would pay for a road trip since my trailer was not able to be towed. On july 7, 2008, the dometic operator gave me a list of places to call for quotes on road calls. Irelayed the information to another dometic operator who took all of the information and said that they would contact the service place directly and have the service place contact me.when i did not receive a call back in over 2 weeks, i called dometic yesterday and was told completely different information. I was told that my paper works was sent to the wrong place and that dometic does not pay for road calls. The operator corinthiasaid she was to have someone call me back in the next 10 minutes. No one called back . I called today and spoke with amanda who said that my paper work was nowhere to be found and that she would transfer me to "escalation operator," the escalation operator beth said that dometic only pays $60.00 for a road call and that is if you meet a certain criteria. I said that i was upset that i have been given the run-around. Beth said that she will look for my paperwork. If it has not been approved then the operators have to call service places to see if they can get anyone to do a road call for $60.00. If they do not find someone then they have to call places to find the cheapest one. She gave me a time frame for approval but no time frame on the amount of time it would take the operators to call other places for quotes that they had me doing for the first week of july. It is impossible for me to tow my trailer to have it services because it sits on a camp ground up in windham, ny, that is 150 + miles away from my home and i have no truck to tow it with.i have been given wrong information and sent and transferred to many operators from dometic.respectfully,
The contact owns a dometic refrigerator, model rm2652.the contact received a recall notice for nhtsa campaign id number 08e032000 (equipment).he observed that the refrigerator was not cooling properly.the dometic customer center was notified of the failure.the vehicle was immobile and required on-site service; however, dometic refused to remedy the defect.the dometic representative was unable to assist with the repair.the refrigerator was inoperative and has not been repaired.the part number was unknown.
The contact owns a dometic rm2652.on april 1, 2007, the contact received recall notice number 06e076000 (equipment:recreational vehicle).the manufacturer and the service dealer informed her that the part for the recall repair was unavailable until august.the contact stated that the wait time was too long.
The contact owns a 2001 gulf stream conquest sport.the vehicle has a dometic refrigerator, model rm2652.the contact noticed a yellowish-brown substance spilling along side her refrigerator in early spring.she intended to take the vehicle to a dealer to have the issue repaired.she received a recall notice for nhtsa campaign id number 06e076000 (equipment:recreational vehicle) for the refrigerator, but did not feel that the remedy (secondary burner housing) was sufficient.the manufacturer knew that potential failures could occur and only offered to install the housing.the current mileage was approximately 17,000 and failure mileage was approximately 16,000.updated 12-15-08 updated 12/17/08.
The contact owns a 2004 crossroad silverado.the vehicle has a dometic refrigerator, model rm2652.the entire backside of the refrigerator is filled with ammonia.the contact received a recall notice on the defect after it had already occurred.dometic now refuses to repair the refrigerator because the defect already occurred.the contact believes the refrigerator should still be repaired because it is still a manufacturer defect.updated 08/15/08.*ljthe consumer stat4ed ammonia leaked from the refrigerator due to a defective line in the back of the refirerator.recall # 07v143000. Updated 08/15/08
The contact owns a 2001 adventurer camper.the vehicle has a dometic refrigerator, model rm2652.the contact took his camper to have the skylight repaired.at that time, he was informed of nhtsa campaign id number 06e076000 (equipment: recreational vehicle).dometic stated that because a claim was not filed for the repair before april 3, 2008, they were not going to fulfill the safety recall repair.the purchase date was unknown.
The contact owns a dometic refrigerator, model rm2652.the refrigerator was experiencing the same failure as mentioned in nhtsa campaign id number 08e032000 (equipment).the contact stated that the remedy was only serving as a band aid to the failure.he further stated that the manufacturer should be required to replace and shield the burner house.updated 12/17/08.*ljupdated 12/18/08.
The contact owns a 2000 forest river motorhome.the vehicle has a dometic refrigerator, model rm2652.the contact stated that the refrigerator is leaking ammonia.dometic stated that they were no longer honoring the recall. Updated 10/20/08.*ljupdated 10/21/08.
The contact owns a 2003 forest river sierra rv.the vehicle has a dometic refrigerator, model rm2652.the contact received a recall notice for the refrigerator in the beginning of 2008.she had the burner housing installed to prevent a fire spread, according to the recall.in february of 2009, she noticed that the refrigerator did not function at all.a few days later, the contact found a yellow residue around the boiler tube for the refrigerator.the manufacturer offered no assistance.the part number and purchase date were unknown.
The contact owns a 2003 gulf stream ultra supreme.the vehicle has a dometic refrigerator, model rm2652.the contact received a recall notice and the refrigerator was repaired for the recall defect.after the recall repair kit was installed, he noticed a yellow residue leaking from the refrigerator and an ammonia odor.the refrigerator was repaired again. Dometic was notified and refused to provide reimbursement for the refrigerator. The failure mileage was 25,856 and current mileage was 31,000. Updated 11/25/08.
The contact owns a dometic refrigerator, model number: rm2652, which was housed in a 2006 keystone springdale rv. The refrigerator was included and repaired under nhtsa campaign id number: 06e076000 (equipment:recreational vehicle).the contact stated that the refrigerator completely failed after the recall repair. There was an abnormal yellow residue seeping from the back and sides of the refrigerator. In addition, the contact stated that there was an overpowering odor of ammonia from the refrigerator. The refrigerator was not further repaired.
I have a 2001 fleetwood wilderness travel trailer with a dometic refrigerator model number rm 2652that had stopped working suddenly. When it was switched over to gas operation the refrig. Caught on fire. We were able to get it put out before it did any major damage to the travel trailer. The unit then proceed to spill large amounts of a yellow oily liquid inside the camper. There was a very strong ammonia smell after the fire. We later learned of a recall # 06e076000 on this model refrig. By dometic for this very reason, a fire hazard that my mom saw in the highways magazine. I called dometic to see about getting the unit repaired or replaced and got no where with them. I need help with this please. They should be made to replace this unit for us as it could have burned our camper up and we could have been in it. Please help us with this matter. Thank you so much.
The contact owns a 2002 laredo fifth wheel.the vehicle has a dometic refrigerator, model number rm2652.the contact received a safety recall notice for nhtsa campaign id number 07v134000 (equipment:recreational vehicle).the remedy consisted of placing sheet metal around the tubing instead of performing an actual repair.he is concerned that the vehicle will catch fire while he and his family are inside.there had been no failure to date.updated 03/25/08
The contact owns a 2002 keystone sprinter rv.the vehicle has a dometic refrigerator, model rm2652.the refrigerator was repaired under recall.recently, the contact observed a yellow residue leaking from the refrigerator and noticed that it was not cooling properly.dometic stated that the recall repair was serviced and they would not be responsible for the replacement of the cooling unit, which has not yet been replaced.the part and recall numbers were unknown. Updated 07/29/08the consumer purchased a new refrigerator. Updated 08/07/08
The contact owns a dometic refrigerator. Recall 06e076000 was received for model# 2652.the letter informedhim to call dometic.the contact stated that once he typed inthemodel numberthe information system would not accept any additional information, to speak with a representative,or allow an option to leave a message.the contacwasuncertain what to do with the recall notice or the refrigerator.the contact was advised that the recall began in april 2007.
We received a recall notice in the fatigue crack on the boiler tub on the refrigerator. By the time we could get it in to be repaired the crack had already happened. Dometic states that they only put a shield around the effected area to stop it from igniting a fire. This does not keep the gas from entering the living quarters. It is also stated in the recall notice that "if you previously paid to repair or replace a dometic refrigerator that failed due to this defect, you can be reimbursed for you cost pursuant to dometic's pre-notification reimbursement program."what they tell us is if we replace the fridge at a cost of $1200 they will put the bandage on it. We don't understand why we should be out this amount for their failure.
Rfrigrateur model rm2652
Dometic refrigerator safety recall notification. Unit was taken to service center according to dometic and service center said that unit would have to be replaced due to safety recall and fire hazard according to where crack is located that leaked out cooling substance. Dometic said they no longer replace the units under the recall. Service center said they have sent them units to be replaced due to same exact crack issue and dometic refused to stand behind safety recall.
Noftifed by manufacturer of recall.manufacturer has failed to correct deficiency.
The contacts owns a 2001 fleetwood terry dakota travel trailer. The contact stated that the repair for the dometic refrigerator does not prevent the fire from occurring. The contact has called the manufacturer about his concerns and was told to call us if he has a complaint. The manufacturer also advised the contact that the remedy only contains the fire from spreading.the contact has not experienced any failures at this time.
The contact owns a dometic refrigerator, model rm2652.the refrigerator caught fire one week after it was purchased.the contact took it to an independent rv owner for repair; however, they refused and advised him to call dometic for a replacement.the dealer called and requested a replacement.the request was granted.on july 14, 2008, the contact received a recall notice in the mail for the replacement refrigerator.the serial number, recall number, part number, and location in the vehicle were unknown. Updated 08/04/08 the consumer stated this is not the complaint he called about. Updated
Noftifed by manufacturer of recall.manufacturer has failed to correct deficiency.
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