We found the following complaints for ACC EXT-003 (Unknown)
Read complaints for ACC EXT-003 (Unknown)
Acc motorcycle helmet that was sold as dot (ext-003) did not pass dot testing. The company "headtrip helmets" claims they are out of business. But composite carbon is operating out of the same building, with the same helmets for sale and the same website (http://www.headtriphelmets.com) and not honoring the recall notice. Stop them from selling these illegal helmets to motorcyclist.
The contact owns a 2009 advance carbon half shell helmet. Thecontact spoke with the manufacturer in regards to nhtsa recall id number: 09e017000 (equipment: motorcycle: helmets) over two months ago. The contact was unable to reach the manufacturer and was advised by a recording that the telephone number was no longer in service. The model number was ext-003.
The contact owns an advanced carbon composites helmet, model ext-003. The contact's determined the helmet was under recall (nhtsa recall campaign id number: 10e012000: equipment: motorcycle: helmet). The recall ordered the manufacturer to reimburse consumers back for the cost of the helmet and when attempting to contact the manufacturer, the telephone number was no longer in service. The serial and part numbers were unknown.
The contact owns an advanced carbon composites, inc. Motorcycle helmet, model number ext-003. The contact was calling from an authorized dealer who stated that the manufacturers telephone number was no loner in service. The contact had previously notified the manufacturer on several occasions regarding the recall on the defective motorcycle helmets; however, the manufacturer would not respond. An authorized dealer received helmets that were returned from the customers related to the nhtsa recall campaign id number 10e012000 (equipment: motorcycle: helmets). The purchase dates were unknown. The contact will file separate complaints for the helmets with different model numbers related to the recall.
The contact owns a 2009 advance carbon fiber half shell helmet. The contact stated the helmet was recalled under nhtsa campaign id number: 09e017000 (equipment: motorcycle: helmets) and mailed the helmet back to the manufacturer but never received reimbursement as described in the recall. The contact confirmed that the helmet had been delivered and received by the manufacturer through the tracking number. The model number was ext-003.
The contact owns an advanced carbon composites helmet model ext-003. The contact did not receive the return shipping envelope for the helmet which was advised would be sent by the manufacturer. The contact stated the website was non-functional and all phone lines were disconnected.
The contact owns six advanced carbon composites helmet ext003. The contact stated that he received the recall notice for nhtsa recall 10e008000. He then received instructions to return the helmet and he would be reimbursed. Recently he received the helmets back with a note stating that the manufacturer could not provide reimbursement for customers.
The contact owns an advanced carbon conmposites helmet. He stated he received a recall notice in march stating that a prepaid label for shipping would be sent out so that contact could return helmet for refund. However, the manufacturer had not responded at the time of the complaint. The model number was ext-003
Purchased an acc (ex003) helmet in 2006. Returned said helmet to have visor mounts installed around 1/28/08.helmet returned 2/26/08.i was never advised of any recall. Found recall by accidentwhile using the internet8/25/2010.what can be done to get a refund?also, what do ido with this defective helmet?
The contact owns an acc helmet, ext-003 model. He stated thathe received a recall notice of nhtsa campaign id number: 09e017000 (equipment: motorcycle: helmets) and attempted to contact the manufacturer but the number was no longer in service.
The contact owns a advanced carbon composites motorcycle helmet, ext-003 model. The contact stated he was able to locate nhtsa campaign id number: 10e012000 (equipment: motorcycle: helmets) and contacted the manufacturer in april 2010 for a shipping label to return the helmet. He had not received any communication from the manufacturer since. He attempted to contact the manufacturer approximately 15 times but to no avail. The contact was still in possession of the helmet. In addition, he stated he did not receive notification of the recall. Updated 07/26/10. *ljupdated 08/03/10
The contact owned advanced carbon composites helmet model number ext-003. The contact received a recall notice nhtsa campaign number 10e012000 (equipment; motorcycle: helmets). He tried to send the helmet back to the manufacturer per the recall letter to get his refund but he could get into contact with anyone as the phone number was disconnected.
The contact owns an advanced carbon composites helmet. The contact stated that he received the recall notice, and when he attempted to contact the manufacturer he was unable to do so. Model number was ext-003.
The contact owns an advanced carbon coomposites model ext 003. The contact learned of the helmet recall 10e012000 (equipment:helmets) may 2010. When she attempted to contact the manufacturer for reimbursement, the phone lines were disconnected and the website inoperative. The serial number was unavailable at the time of the complaint.
The contact owns a advance carbon composite helmet model# ext003. While attempting to receive the refund for recall 10e012000 (equipment: motorcycle: helmets), the contact could not get in touch with the manufacturer for assistance.
The contact owns an advanced carbon composites motorcycle helmet, model number ext-003.the contact stated the helmet was included in nhtsa recall campaign id number 09e017000 (equipment: motorcycle: helmets). The manufacturer was contacted in regards to the obtaining a shipping label in order to return the recalled helmet but was unable to get a response. The manufacturer was contacted twice but to no avail.
The contact owned an advanced carbon composites model number ext-003 motorcycle helmet. The helmet was part of a recall 10e012000, (equipment; motorcycle: helmets). The contact stated that he shipped the helmet back to the manufacturer but the helmet was sent back with no explanation why. When he called the manufacturer, the number was disconnected and the website was inoperative.
Acc helmet recall. I sent my helmet back to them which they received on 5/5/2010. As of today 6/7/2010 i haven't received my refund which was supposed to be back to me in 7-10 days.
The contact owns two advanced carbon composites ext 003 helmets. The contact stated that he learned about nhtsa campaign id number: 10e012000. The contact called the manufacturer and was told that they would send him a prepaid shipping label so that he could return the helmets and receive reimbursement. He did not receive the labels and therefore called the manufacturer back; he was informed that he would receive the labels in the next few days. When the contact called again, the number was disconnected. The serial number was unavailable at the time of the complaint.
The contact owns an advanced carbon composites helmet model# ext-003. The contact attempted to call the manufacturer regarding nhtsa recall 10e012000 (equipment: helmets); however, the manufacturer had not responded at the time of the complaint.
The contact owns an advancedcarbon composites helmet. He stated that he received a recall notice from the manufacturer in april stating that a prepaid label would be sent out for him to return his helmet for a refund. The contact called the manufacturer but the phone number was disconnected. The model number was ext-003.
The contact owns a carbon composite helmet model ext-003. The serial number was unavailable at the time of the complaint. He contacted the manufacturer on may 3, 2010 and gave all the information requested for a refund. He called the company back on june 7, 2010 and the phone number was disconnected.
The contact owns an advanced carbon composite helmet, model ext-003, serial hd-8085050bkdot-large. The purchase date was not available. The contact discovered the helmet was under nhtsa recall campaign id number: 10e012000 (equipment: motorcycle: helmets) and contacted the manufacturer.the manufacturer advised the contact that he would receive a shipping label to return the helmet for a refund. The shipping label was never received.he attempted to contact the manufacturer to inquire about the shipping label however; the telephone number was no longer in service.updated 07/26/10. *ljupdated 08/03/10
The contact owns an advanced carbon composites ext 003. The contact learned about recall 10e012000 (equipment: helmets) april 2010. The contact spoke with the manufacturer on three occasions and was told they would send a shipping label for him to send the helmet back so that he could receive a refund. When he attempted to call june 2010, the phone lines were disconnected. The serial number was unavailable at the time of the complaint.
The contact owns an advanced carbon composites, inc. Motorcycle helmet; model number ext-003. There was a recall under nhtsa campaign id number 10e012000 (equipment: motorcycle: helmets). The contact was unable to reach the manufacturer regarding the recall defect due to the telephone number provided on the recall was no longer in service. There was concern of the safety issue involved; and at the time of the complaint the contact had not experienced failure with the helmet. The serial number was unavailable.
The contact owns three advanced carbon composites ext-003 helmets. The contact stated the manufacturer advised they would send him a prepaid shipping label to send in the recalled helmet for reimbursement. The shipping label was never received and the contact stated the manufacturer has stopped communicating with him. Whenever he attempted to contact the manufacturer, he would get a voice mailbox, which was full.
The contact owns an advanced carbon compositeshelmet, model ext 003. The contact stated that he was informed about nhtsa recall campaign id number:(equipment: motorcycle: helmet). When attempting to contact the manufacturer, the telephone number was no longer in service.
The contact owns thirty two advanced carbon composites helmets, ext-003 models, serial numbers unknown. On may 20, 2010, the contact received a recall notice (nhtsa campaign id number: 07e083000: equipment: motorcycle: helmets) to contact the manufacturer. He received a second recall notice advising him to return the helmets to the manufacturer for a reimbursement due to incompliant labeling of the helmets. When contacting the manufacturer, he was advised they were closed due to holiday observance. The contact was unable to reach the manufacturer since then and continued to receive a voice mail, which stated the mail box was full.
The contact owns an advanced carbon composites helmet, ext-003. The contact spoke with the manufacturer who stated that he would receive a mailing label. The contact did not received the mailing. The contact attempted to call the manufacturer and the telephone number was disconnected and the website was no longer active.
The contact owns an advanced carbon compositeshelmet,model ext-003. He purchased the helmet for $176 two years ago. Hereceived a recall notice stating to return the helmet due to the label on the helmets failing to conform to the labeling requirements of the federal motor vehicle safety standard# 218 "motorcycle helmets'. The recall ordered the manufacturer to reimburse consumers for the cost of the helmet. He contacted the manufacturer who advised him that they would send him a label to ship the helmet back to them in order to receive a refund. He did not receive the shipping label. He hasbeen unable to correspond with the manufacturer via email or telephone. The serial and part numbers are not available.
Acc motorcycle helmet that was sold as dot (ext-003) did not pass dot testing. The company "headtrip helmets" claims they are out of business. But composite carbon is operating out of the same building, with the same helmets for sale and the same website (http://www.headtriphelmets.com) and not honoring the recall notice. Stop them from selling these illegal helmets to motorcyclist.
Acc helmet recall. It appears i am stuck with two recalled helmets and out 400 dollars! acc ext helmets10e012000.
The contact owns an advanced carbon composites- 003 helmet. The helmet was purchased in june 2008. The helmet was included in nhtsa recall campaign 10e012000, equipment, motorcycle helmets. The contact mailed the helmet to the manufacturer for a refund on june 9, 2010.she received the helmet back from the manufacturer with a letter stating that they are unable to provide refunds to their loyal customers.
The contact owns an advanced carbon composites, incorporated helmet, model acc/ext-003. The contact stated that the helmet wasrecalled since it was not in compliance with fmvss standard number 218. The recall ordered the manufacturer to reimburse the contact for the cost of the helmet and the manufacturer had not yet complied with the recall. The contact has called the manufacturer three times regarding reimbursement and the manufacturer stated that it would take a week for the labels to be mailed.
The contact owns an acc helmet, ext-003 model. He stated that heattempted to contact the manufacturer in regards to nhtsa recall campaign id number: 10e012000 (equipment: motorcycle: helmet)but there was no response. The contact was unable to contact the manufacturer with the number provided, which was no longer in service.
The contact owns an advanced carbon deposits helmet model ext004. The contact stated that he received a recall notice in december 2009. He called the manufacturer and was sent the a return ups shipping tag and was asked to the helmet back for reimbursement. The contact sent the helmet back as requested but received it back with a letter back stating the manufacturer was out of funds for reimbursement. Updated 07/29/10updated 08/03/10.
The contact owns a carbon composites motorcycle helmet model ext-003. The serial number was unavailable at the time of the complaint. The helmet was returned to the manufacturer on may 27, 2010 for a refund. The manufacturer received the helmet may 28, 2010. The contact called the manufacturer on june 8, 2010 and the phone number was disconnected. Updated 07/26/10. *ljthe consumer stated the helmet was returned to along with a note stating they could no longer provide refunds. Updated 08/04/10
The contact owns an advanced carbon composites helmet, ext-003 model. The contact received notification of nhtsa recall campaign id number: 10e012000 (equipment: motorcycle: helmet). The contact spoke with the manufacturer and was advised that shipping labels would be provided for him to send back the helmet for a full refund. The contact had not received the shipping label and the telephone number listed for the manufacturer was no longer in service.
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