We found the following complaints for EVENFLO EMBRACE 35 (Unknown)
Read complaints for EVENFLO EMBRACE 35 (Unknown)
Our evenflo infant carseat adjuster clip has become unattached to the seat. We noticed the seat had lost a bolt of some kind when we picked it up and the bolt was on the floor under the seat. After checking the seat and not findng where it came from we continued using the seat. A few days later after tightening my son into his seat i pulled on his chest clip to adjust it and noticed the straps loosened instantly. I repeated the process a few times and it happened every time. After looking into it more i realized why this was happening and where the bolt had come from. I immediately contacted evenflo customer service, they let me know they would send me a free seat but i would need to pay for shipping because even though the seat is still valid it is passed its 90 day warranty. I asked to speak to a manager because i felt this wasnt an adequate compensation. The manager gave me the same response. When i told the manager i didnt feel they were taking me or my concerns seriously she stopped answering my emails. I have 2 unanswered emails. This seat has been in zero accidents and has never been used inappropriately. I believe this to me a manufacturing error that the manufacturer is ignoring. I am extremely upset with the way i was treated and very concerned for other parents who could be having the same issues. Parents who could be driving around with a faulty seat, and could get into an accident where their child could be seriouslyinjured.
Child seat is not latching to the base without being pushed hard it use to fit perfectly now it has to be pushed hard in order to hear it click into place it clicked on the grocery cart then it let go causing the car seat to fall backwards into the shopping cart
When the evenflo embrace 35 car seat is in the base it will turn on the side when taking turns. It is properly secured by the instructions.
The contact owns an evenflo embrace 35, model number: 31511576. The seat was manufactured in december of 2013. The safety seat was being utilized in a 1997 toyota corolla. While carrying the safety seat, the handle shifted out of position. The failure recurred on numerous occasions. The failure occurred outside the vehicle. The child was in the safety seat at the time of the failure.the manufacturer was notified of the failure. The purchase date was unknown.
My husband was carrying my son in his car seat last night and the left side on the carrying handle broke and my son almost fell out of his sear
The contact owns an evenflo embrace 35 rearfacing infant seat, model number: 31511868. The contact stated that upon moving the handle to the second position, the infant seat cracked and the handle detached. The child was seated securely, but the failure moved the child in an upward position. The retailer was notified and stated that a replacement infant seat would not be provided. The manufacturer was notified of the failure. The purchase date was not provided.
The contact owns an evenflo embrace 35 child safety seat. The seat was manufactured on march 30, 2015. While carrying the child in the child safety seat, the left side carrying handle locking mechanism suddenly fractured. The child lunged forward and nearly fell out of the seat. The purchase date was unknown.
The contact owns an evenflo embrace 35 rearfacing infant seat, model number: 31511400. The seat was manufactured in october of 2012. The contact stated that the harness buckle would become difficult to release when attempting to remove the child from the safety seat. The contact received a notification of nhtsa campaign number: 14c006000 (child seat: harness). The contact received the recall part but the failure persisted. The manufacturer was not made aware of the failure. The purchase date was unknown.
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