We found the following complaints for EVENFLO 391 (DISCOVERY) (Unknown)
Read complaints for EVENFLO 391 (DISCOVERY) (Unknown)
The contact owns a 2006 evenflo discovery 391 child seat.the contact received a repair kit for nhtsa campaign id number 08c002000 (child seat).she does not like the remedy because it is inconvenient.the child seat can still come out of the vehicle to be carried; however, the strap has to be undone and is time consuming.there had been no failure to date.the location and secured in vehicle method were unavailable.updated 4/2/08updated 04/02/08.*ljupdated 04/02/08the consumer stated the dual fastener she received has eliminated the whole purpose of having a car seat with a base. It may an adequate remedy for a stationary car seat, but is not adequate for a removable seat. Updated
I purchase an evenflo travel system back in october. We had to drive over an hour away to pick it up. Well when we got back home, we discovered that the stroller basket was ripped. I called evenflo, they said that they would send out a new stroller basket. When they did, it was the wrong color. Called them back up and told them that, they said that they could not guarantee the color. In return after arguing with them, they sent me a brand new stroller. Said that i had to cut up the previous one and send pieces back to them. Well we did that. Back in february, i got a recall notice in the mail. Called them and ordered the replacement part. About a week later, the foam on the stroller handle ripped off (was only used one time prior to that) and the canopy holder broke. Called them, they said that there was nothing they could do about the stroller because they did not check in the pieces from the first one so they are saying that we never mailed them back, and to fix the canopy they would send a new holder. Well they did, but again, not the right thing. The canopy will not even stay up to protect my son from the wind, sun, and other weather elements. Called them back and told them that it was the wrong thing, they said that they would send a new one out, but never did. I know have a complaint going on with the bbb. Evenflo is fighting it hard, they don't think that there is anything wrong with what they are doing. When i called to order the strap for the recall, i asked them how difficult this would be? they said that it is just an extra step to take. I said that i shouldn't have to take this step, their product should be safe. The lady told me "well then don't use it"!! i am fed up with this company. Do not buy any products from them. They are cheap and will rip you off.
Consumer would like to know if the carseat is ok to use again. She would like to know if the carseat is ok to use again because she just had another baby wanted to know if it was still safe.the consumer received a recall letter stating the child seat could potentially become separated from its base in a high impact side collision. Evenflo discovery model # 391672pi.
I am a car seat technician.i was conducting a car seat inspection and noticed that it was very difficult to remove the car seat from the base.this is a safety issue.the car seat should easily release from the base.imagine the vehicle is in an accident and the vehicle becomes engulfed in flames.time is of the essence and then you try to get the car seat out.the car seat is stuck to the base.this is not good!the car seat is an infant seat (evenflo discovery 5, model #3901731l1, manufacture date: sep 4, 2007).
The contact owns an evenflo discovery rearfacing infant seat, model 391-1769 li.the seat was manufactured on may 29, 2007.the shoulder harness strap buckle is defective.when the latch is placed into the buckle, it does not fasten.the contact's child is able to remove himself from the shoulder strap.the baby was not injured.the purchase date was unknown.
The contact owns an evenflo child safety seat, model: 03221371, manufactured february 5, 2013. The contact stated that while tightening the harness of the safety seat, the supporting plastic fractured. The contact did not call manufacturer.
The seatbelt harness of this carseatdoes not properly latch andlock making it possible for any baby to slip or fall from the car seat also the carrying handle does not stay locked on more than one occasion my child was either flip upside down when the handle gave out or flopping forward when the belt came undone thank god i am alert and my newborn didn't fall face first onto the concrete,i have contacted the manufacturer and they have offered me a replacement car seat of the same make and model or one of that which is similar i don't want my child in either.
The contact owns a 2007 evenflo discovery child seat, model number 3911698l3.the contact stated that the child seat umbrella was loose and fell under the seat.the umbrella also got in the way multiple times when carrying the child.the failure type was unknown.
The contact owns a 2006 evenflo discovery child safety seat, model number 3911769l3.the contact stated that the seat tether strap becomes stuck in the latch when it is inserted or released.the failure occurs intermittently.he also stated that the sun visor has detached from its attachment.the purchase date was unknown.
The contact owns a 2006 evenflo discovery child safety seat, model number 3911769l3.the contact stated that the seat tether strap becomes stuck in the latch when it is inserted or released.the failure occurs intermittently.he also stated that the sun visor has detached from its attachment.the purchase date was unknown.
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