We found the following complaints for DJG OTHER (Unknown)
Read complaints for DJG OTHER (Unknown)
The contact owns a 2008 honda cr-v.the child safety seat is a2008 dorel eddie bauer child restraint seat, model number 22-865 -chl. The infant was properly secured in a forward facing "convertible" child restraint seat.however, the child was able to remove the lower portion of theharness without assistance.the child restraint seat was installed using the latch system.she was in the process of notifying the manufacturer of the failure.the vin was unavailable.
When setting my onboard 35 air (ella print22-395 aoq) in the base, it does not click into the base without pushing down on the sides ot the seat to make it click into place.i have tried it in 3 different deluxe bases.after sitting it in the base, you have to push on the top of the seat near the belt guides to get it to push down in and secure to the base.if you do not do so, the seat is not clicked in, and can go flying in an accident.
I am a cps tech (t661343) and today i installed an alpha omega elite model 22187sar manufacture date 12/2/2010. There is a problem with the ?rear-facing? instructional labels. It appears that the labels have been applied on the wrong sides so that the arrows indicating where to pass through the belt when rear-facing is actually pointing to a solid piece of plastic. The closest opening is for forward-facing installation. The owner attempted to install the seat using the pass-thru for forward-facing because the arrows ?seemed to be pointing to that hole?. He said the reason he didn't?t install using that forward-facing pass-thru is because the belt did not reach. Had it reached, he would have thought it was installed correctly.this may be an isolated instance with this seat but please review and consider a recall to correct this error. I have given this information to dorel as well. I have photos of the labels as well as the bar code with manufacuring information.
We have been having issues tightening and releasing the straps on our daughters car seat which is a safety first alpha omega elite (model #22456-ttn, manufacture date 4/4/2008).these issues have been apparent everytime we get her in and out of the seat since she moved to the forward facing position approximately 6 months ago.today (3/4/2011) i went to the safe kids west michigan car seat check to see if there was something i was doing wrong with the seat, etc.after 5 technicians looking at the seat for over an hour, they determined that there was a defect with the seat.i purchased one of the seats they sell at a discounted price to ensure the safety of my daughter.the technicians believe that there is something wrong with the release/tighten mechanism that is not a part of the current recall of this seat.the release/tighten strap is also fraying and they believed that the mechanism is too narrow for the strap, but there is also something else wrong that they could not identify.with their recommendation, i have contacted dorel usa with a complaint as well.
I discovered the locking mechanism had stopped working on my infant car seat.it was an eddie bauer seat made by doral juvenile group.manufacture date was 10/17/08 and product number was 22-627 frk.there was never an accident that occurred as a result of this.the company was very helpful, and sent me a new car seat.i sent mine back to them so they could examine it.i appreciate their help, but i later saw a recall for the exact same problem with many other models, but mine was not listed.i thought someone should know that my model also has a problem with the locking mechanism.
The contact owns a dorel juvenile group signature child seat, model 22-630-bil.the contact stated that the latch on the child safety seat was very difficult to push.he fears that it may be difficult to remove the child from the seat in the event of an emergency.the purchase date was unknown.the child seat is positioned in a 2009 land rover range rover.
The contact owns a 2004 dorel juvenile group 22300 booster seat.the contact stated that another vehicle crashed into the passenger side of her vehicle.the crash caused severe head injuries to the four year old child seated in the booster seat.the booster seat was placed on the rear passenger side of the vehicle at the time of the crash.the contact felt that the booster seat offered no head protection for the child.the manufactured date and failure type were unknown.
On each side of the child seat there was a plastic piece that holds the straps to adjust to the childs size and weight.the straps kept tearing and the consumer had to keep re-sewingthem.
We have two identical car seats that have been in use since approximately august/sept of 2009. I bought them new and they've never been in any kind of accident. On both seats the harness that holds the buckles and goes over the child's shoulders has frayed significantly to all the way through. The harness was rubbing against a plastic rib that is part of the frame on the underside of the car seat. It looks like even if you replace the strap it will just wear through again.....if you run your finger along the rib that the straps go across it is rounded and smooth most of the way, but kind of sharp-ish under the strap. Because the strap goes across the rib and turns rather abruptly, the load on the strap is pretty much all going to that rib all the time and seems to have just slowly sawed through. Whenever we put the kid in the seat that strap gets pulled at least a little bit left or right as we adjust the tightness of the harness. It definitely gets pulled to one side a good ways whenever1) we lift out a kid and she grabs on to a toy that then won't fit through the loop2)she puts her own arms into the loops or pulls her arms out of the loops3)every time we adjust the length of the harness-it never pulls out evenly.looks like over time the rib just sawed through the harness (all the way through on one car seat and part of the way through on the other).
Harness straps are exceedingly difficult to adjust, making it impossible to properly restrain the child. The straps do not slide easily through the mechanism making adjustments nearly impossible.the carseat was uninstalled and the straps inspected--there is nothing external to the seat that is impeding their movement. Manufacturer was notified but chose not to respond to complaint.
Instruction manualfor dorel gb1b3, infant carrier says to use lap belt across and then shoulder belt aroundthe back of seat.the belt is not long enoughfor shoulder portion to go around back of seat. Installation done in 2008 chrysler pacifica in middle and outboard positions.
The contact owns a djg safety 1st 22-395 mck. The safety seat was manufactured on august 5, 2010. The contact stated there was a loose strap that controlled the harness which lays at the bottom of the seat. While the seat was unoccupied one of the children began to play with the strap and was able to easily tighten the harness. The contact expressed concern that if occupied, an infant could easily suffocate. The contact attempted to notify the manufacturer but was unable reach them. The child restraint was not repaired.
The contact owns a 2004 dorel juvenile group child safety seat, model number 22-311wal.when the contact attempted to lift the child seat by the handle, the baby flipped forward onto his face and bruised his upper lip.the contact stated that this is the second time this has occurred.the manufactured date was december 20, 2006.
The contact owns a nuna rava child seat, model number: cs-50-005 (na). The seat was manufactured on january 6, 2017. The contact stated that the foam padding of the head rest became unglued. Additionally, after the contact removed the seat cover for washing, the five point harness became detached from the mechanism in the back of the child seat. The manufacturer was notified of the failure with the harness and the child seat was replaced. The contact was informed to glue the padding back to the child seat, which would void the warranty on the child seat. The child seat was not replaced. The manufacturer was contacted. The contact had not experienced a failure with the child seat outside of the vehicle.
The contact owns a djg child seat, model number: 22-625mgn, manufactured on december 17, 2004. The contact stated that the handle became unsecured while the contact was carrying the child seat. Additionally, the harness straps became loose, causing the child to fall out of the seat. The child sustained brain hemorrhaging and a fracture over the left eye. The manufacturer was not made aware of the failure.
The contact owns a 2004 dorel juvenile group eddie bauer rearfacing infant seat, model number 22626.the seat was manufactured on january 11, 2007.in an attempt to avoid an oncoming baseball, the contact pulled the stroller back quickly and struck a rock.the stroller slightly tilted, but before the contact could regain control, the child seat detached from the stroller and fell on the ground.her nine week old child sustained injuries to her forehead and face.there were no recalls on this seat.the location in the vehicle, failure type, and secured by method were unknown.
The contact owns a dorel 22-300 lab child safety seat.the contact stated that when her child wiggles around in the child seat, the clasp that holds the traps to the child seat becomes loose and disengaged.the failure has occurred on eight occasions.
The contact owns a 2007 dorel juvenile group alpha elite booster seat.he observed that the booster seat's sharp base damaged four areas of the back left rear of the vehicle.moreover, the rear base support curled and folded over which challenged the sturdiness of the seat.the contact discontinued use of the booster seat.
When setting my onboard 35 air (ella print22-395 aoq) in the base, it does not click into the base without pushing down on the sides ot the seat to make it click into place.i have tried it in 3 different deluxe bases.after sitting it in the base, you have to push on the top of the seat near the belt guides to get it to push down in and secure to the base.if you do not do so, the seat is not clicked in, and can go flying in an accident.
The contact owns a safety first comfy carry elite model number djg03196, manufactured december 29, 2010. The contact made several attempts to keep the base attached to the safetyseat. The manufacturer was not notified.the purchase date was june 8,2011.
The contact owns dorel juvenile group child seat, model number: ic021 (n/a) and manufactured may 6, 2013. The contact stated that there were red tabs on the rear of the child seat that were to latch onto the base. The child seat became detached from the base while the contact was driving the vehicle because the tabs did not latch securely. The manufacturer was made aware of the failure.
The contact owns a djg (ic141) child seat manufactured on january 11, 2013. The contact stated that while the child seat was attached to the base, the front of the base would cause the child seat to slide forward when the vehicles brakes were applied. Additionally, base would unlatch from the child seat independently. The manufacturer was not made aware of the failure.
The contact owns a 2004 djg rearfacing infant seat, model number 22-300thd.the seat was manufactured on february 19, 2008.the contact picked up her child seat and the handle detached in her hand.all of the screws fell onto the ground.her three month old son flipped out of the child seat onto the ground.he struck his head and sustained scratches all over his face.the child was transported to the emergency room and it was found that the child had head injuries and a hemorrhage.the manufacturer has not been notified.the purchase date was unknown.
The contact owns a 2004 cosco djg (22391 pct) child safety seat.the contact stated that the carrying handle is about to fail on her safety seat.she has only had the seat for three months.the purchase date was unknown.
The contact owns a 2004 dorel juvenile group 22300 child seat.the contact stated that the handle on the right side of the child seat is coming off.when carrying the baby, the handle will sway back and forth and fail to lock completely.she was advised to contact the manufacturer about the failure.
The contact owns a safety 1st, model 22-343-ajx. The contact stated that when carrying the infant seat around, she noticed that the handle was very loose and not secure. The manufacturer was not contacted and the seat had not been replaced.
The contact owns a dorel juvenile group rearfacing infant seat, model number gb1b 22-305 pph.the seat was manufactured on september 19, 2007.the handle became loose and did not click into place properly.the child slid out of the child safety seat and onto the floor.he was taken to the doctor, but was not injured.the purchase date was unknown.
Dt: contact states that onchild safety seat the shoulder straps continuously loosen up after getting the child in and out of the car seat.
Dt:dorel juvenile group model # 2211131, consumer bought car seat from health unit, and was told this was safe for a 2 year old.when tryingto buckle the strap the buckle wentinside of the seat, but currently could not find the buckle.consumer thought itwas a missing part.had not contacted manufacturer.
The contact owns a dorel juvenile group signature child seat, model 22-630-bil.the contact stated that the latch on the child safety seat was very difficult to push.he fears that it may be difficult to remove the child from the seat in the event of an emergency.the purchase date was unknown.the child seat is positioned in a 2009 land rover range rover.
The contact owns a dorel juvenile group eddie bauer xr65 child seat, model number cc070awi, and manufactured on january 15, 2013. The contact stated that the owner's manual included incorrect instructions regarding routing the harness for the child seat over the middle head rest bar. The contact stated that the information was located on page 16 of the manual.the contact claimed that following the instructions provided would be incorrect and would interfere with the proper use of the child restraint. The manufacturer was made aware of the mistake and stated that a newer manual was designed however, the new manual would not be provided to those who were already owners of the child seat.
The contact owns a cosco highback 22233-pdp booster seat.the booster seat was manufactured on january 1, 2009. The contact stated that her child removed the buckle on the chest strap. The contact also stated that the buckle on the chest strap was very loose. The manufacturer was notified and informed the contact they would send her a new chest strap.
The contact owns a djg child seat, model number: 22-625mgn, manufactured on december 17, 2004. The contact stated that the handle became unsecured while the contact was carrying the child seat. Additionally, the harness straps became loose, causing the child to fall out of the seat. The child sustained brain hemorrhaging and a fracture over the left eye. The manufacturer was not made aware of the failure.
The contact owns a safety 1st child seat, model number 22-177-fnp and the manufactured date was 8/24/10. The contact stated that while driving various speeds another vehicle rear ended her and the straps to the child seat did not secure the child passenger properly. The child lunged forward out of the straps and sustained a minor whiplash. A police report was filed. The child was transported to the hospital via ambulance.
Dt: car seat complaintstraps are coming loose from underneath the car seat and allowing slack and infant is not securely strapped in.
The contact owns a safety first complete air 65 child restraint, model number 02-a032925, manufactured november 14, 2010. The contact stated that the harness strap was leaving red burn marks on the child's neck. The manufacturer was contacted and they advised her that they would refund the cost of the child restraint.
The contact owns a safety 1st summit 22-54ajw child seat.the contact stated that the child seat straps were loose, allowing the child to escape from the child seat at any time.the manufacturer was not contacted.the failure was not repaired.
We have two identical car seats that have been in use since approximately august/sept of 2009. I bought them new and they've never been in any kind of accident. On both seats the harness that holds the buckles and goes over the child's shoulders has frayed significantly to all the way through. The harness was rubbing against a plastic rib that is part of the frame on the underside of the car seat. It looks like even if you replace the strap it will just wear through again.....if you run your finger along the rib that the straps go across it is rounded and smooth most of the way, but kind of sharp-ish under the strap. Because the strap goes across the rib and turns rather abruptly, the load on the strap is pretty much all going to that rib all the time and seems to have just slowly sawed through. Whenever we put the kid in the seat that strap gets pulled at least a little bit left or right as we adjust the tightness of the harness. It definitely gets pulled to one side a good ways whenever1) we lift out a kid and she grabs on to a toy that then won't fit through the loop2)she puts her own arms into the loops or pulls her arms out of the loops3)every time we adjust the length of the harness-it never pulls out evenly.looks like over time the rib just sawed through the harness (all the way through on one car seat and part of the way through on the other).
The contact owns a dorel 02-880-mbp booster seat. The contact stated that while driving 10 mph, she noticed that her child was standing up in the child seat. The vehicle was stopped and the contact noticed that the child was able to break the plastic latch on the harness. The manufacturer was not made aware of the failure and the seat was not replaced.
Harness straps are exceedingly difficult to adjust, making it impossible to properly restrain the child. The straps do not slide easily through the mechanism making adjustments nearly impossible.the carseat was uninstalled and the straps inspected--there is nothing external to the seat that is impeding their movement. Manufacturer was notified but chose not to respond to complaint.
The contact owns a dorel rear facing infant child seat, model ic081 (n.a), manufactured in may 31, 2011. The contact stated that the child was able to loosen the harness very easily from within the seat. The child seat was inspected by a child seat technician. The manufacturer was not made aware of the failure. The child seat was not replaced.
The contact owns a cosco scenera convertible child seat, model number: 22160rnd, and manufacturer december 15, 2010. The contact stated that the retainer piece of the harness failed to latch. The manufacturer was not made aware of the failure. The child seat was not replaced.
Tl the contact owns a 1992 buick park ave equipped with a harmony juvenile 0304003hard booster seat, manufactured on 6/2011. The contact stated that in an attempt to connect the harness, the strap broke. The contact notified the manufacturer, but the manufacturer was non-responsive. The booster seat was not repaired. Sm.
Designer 22, se, lx infant car seat made by durel juvenilethis carseat has a defective adjustment bracket allowing the shoulder belt to completely come off of the child.in our case, our nine month old was able to turn around and stand up in his car seat while we were traveling down a busy highway at 75 miles per hour.luckily, he was not hurt.thinking that it was something i may have assembled wrong, we kept using the car seat until it happened again.we then contacted the manufacturer.they stated that they would send a repair kit (so obviously they are aware of the problem) but the carseat has not been recalled (although other models have been for similar problems). I am very upset knowing that my child could have been seriously injured or killed, all the while the manufacturer is well aware of this problem but has not notified consumers who have purchased this seat.we have used the seat for nine months before the defect was defected which means our child was not safely restrained during that time.we feel something should be done to force the manufacturer to notify the public of this problem before an infant is hurt or killed.
The contact owns a 2008 honda cr-v.the child safety seat is a2008 dorel eddie bauer child restraint seat, model number 22-865 -chl. The infant was properly secured in a forward facing "convertible" child restraint seat.however, the child was able to remove the lower portion of theharness without assistance.the child restraint seat was installed using the latch system.she was in the process of notifying the manufacturer of the failure.the vin was unavailable.
My child is able to pull the carseat pad up, exposing the foam cushion, i have read this is a choking hazard.i called the company and they said i would have to pay about $40.00 to replace it.i can not afford this. The model # is 22-565-walit is not included in your select options. Product yr. 2006 please make note of this. I will select any random model and yr. So that this complaint may go through. Thanks
My child is able to pull the carseat pad up, exposing the foam cushion, i have read this is a choking hazard.i called the company and they said i would have to pay about $40.00 to replace it.i can not afford this. The model # is 22-565-walit is not included in your select options. Product yr. 2006 please make note of this. I will select any random model and yr. So that this complaint may go through. Thanks
- the contact stated that webbing in the automobile shoulder belt guide that is used when the seat is converted to a booster seat, will slide up and out of the slot in the event of an accident.the contact stated that newer manufactured seats have seat belt slots that are pointing downward so that the webbing doesn't slide out in the event of an accident. The contact stated that this is not a safe booster seat.he hasn't used thebooster seat because he feels it is not safe.the contact would like the three position plastic guide parts that is found in the newer models.
Eddie bauer car seat by cosco, whole top & shield came off. Very unsafe, if it would have happened in an accident, there would have been injuries!
The contact owns a dorel juvenile group eddie bauer xr65 child seat, model number cc070awi, and manufactured on january 15, 2013. The contact stated that the owner's manual included incorrect instructions regarding routing the harness for the child seat over the middle head rest bar. The contact stated that the information was located on page 16 of the manual.the contact claimed that following the instructions provided would be incorrect and would interfere with the proper use of the child restraint. The manufacturer was made aware of the mistake and stated that a newer manual was designed however, the new manual would not be provided to those who were already owners of the child seat.
Instruction manualfor dorel gb1b3, infant carrier says to use lap belt across and then shoulder belt aroundthe back of seat.the belt is not long enoughfor shoulder portion to go around back of seat. Installation done in 2008 chrysler pacifica in middle and outboard positions.
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