We found the following complaints for BRITAX B-SAFE 35 ELITE (Unknown)
Read complaints for BRITAX B-SAFE 35 ELITE (Unknown)
I have a britax elite 35 infant car seat. Made 1/2016. As i was lifting my car seat out of the shopping cart by my handlebar. The handlebar went forward and my car seat went straight onto the concrete baby was thankfully strapped in because it dropped head down. Something needs to be done about this please. Thank you.
I have a britax elite 35 infant car seat. Made 1/2016. As i was lifting my car seat out of the shopping cart by my handlebar. The handlebar went forward and my car seat went straight onto the concrete baby was thankfully strapped in because it dropped head down. Something needs to be done about this please. Thank you.
On august 19, 2016 i lifted my daughter's car seat by it's handle to take my daughter out of my car and the handle flew forward towards my daughter's feet. I quickly caught the britax car seat with the seat of my car. I contacted them immediately and they sent out a replacement car seat. A week later the replacement did the same thing. I continued to go back and forth with different representatives and with their manager. I just recently got a supervisor to give me a refund, but to me, this isn't about the money. It's about the safety concern with this car seat. They need to take responsibility for their defective product instead of blaming the consumer because they "didn't lock the handle bar correctly."
The car seat carrying handle goes forward towards the foot of the seat and will go all the way around the seat and back even when it appears to be locked in the upright position. This position is not shown in the manual and the handle is not meant to do this. This could potentially happen while carrying the child and has the possibility to cause injury. Britax is replacing the seat.
This complaint also pertains to complaint 10905104on august 30, 2016 i lifted my replacement car seat by it's handle to leave a restaurant and the handle flew forward towards my daughter's feet. I caught the car seat with the table. I contacted them immediately and they wanted to send me out another replacement car seat. The manufacture date on the car seat and the manufacture date in their system do not match each other because the car seat has a manufacture date of 2015 and their system has a manufacture date of 2016 and no one could answer me why that was. I continued to go back and forth with different representatives and with their manager. I just recently got a supervisor to give me a refund, but to me, this isn't about the money. It's about the safety concern with this car seat. They need to take responsibility for their defective product instead of blaming the consumer because they "didn't lock the handle bar correctly."
This complaint involves the britax b safe 35 elite infant car seat and the red release button found on top of the seat where an infant's feet/legs rest.my daughter just turned 1 a few weeks ago and is able to release the straps in this car seat herself.she rests her feet on the red button and with the road movement of the car and her wiggling around, she is able to loosen the seat enough to get her arm out of the strap.it does not take much force whatsoever to push down on the button to cause the straps to loosen.this is the third time she has loosened herself from this seat.the button is fully exposed with no covering in an area that children rest their feet.after visiting several car seat retailers, i noted that britax b safe infant seat was the only car seat that did not have a covering over the release button.i have photos of those car seats if needed. Even britax's own convertible seats at least have a lip over the button to prevent children from releasing it.every single car seat i came across either had the release button under the padding, had a plastic lip that extended over the button, or was positioned in a way that a child could not release it (much less an infant). This clearly seems to be a design and safety feature that was overlooked by britax.britax customer service told me my daughter was too tall for the seat yet she falls under the height and weight requirements of 32 inches and/or 35 lbs.this is my 4th britax car seat purchase and i have been impressed with their brand up until now.the 3 other seats i own all have the release button under the seat padding where an infant/child cannot easily get to it.it was absolutely terrifying to know that my daughter was not safe in her car seat as i was driving around.we have since discontinued using this seat.
This complaint involves the britax b safe 35 elite infant car seat and the red release button found on top of the seat where an infant's feet/legs rest.my daughter just turned 1 a few weeks ago and is able to release the straps in this car seat herself.she rests her feet on the red button and with the road movement of the car and her wiggling around, she is able to loosen the seat enough to get her arm out of the strap.it does not take much force whatsoever to push down on the button to cause the straps to loosen.this is the third time she has loosened herself from this seat.the button is fully exposed with no covering in an area that children rest their feet.after visiting several car seat retailers, i noted that britax b safe infant seat was the only car seat that did not have a covering over the release button.i have photos of those car seats if needed. Even britax's own convertible seats at least have a lip over the button to prevent children from releasing it.every single car seat i came across either had the release button under the padding, had a plastic lip that extended over the button, or was positioned in a way that a child could not release it (much less an infant). This clearly seems to be a design and safety feature that was overlooked by britax.britax customer service told me my daughter was too tall for the seat yet she falls under the height and weight requirements of 32 inches and/or 35 lbs.this is my 4th britax car seat purchase and i have been impressed with their brand up until now.the 3 other seats i own all have the release button under the seat padding where an infant/child cannot easily get to it.it was absolutely terrifying to know that my daughter was not safe in her car seat as i was driving around.we have since discontinued using this seat.
Britax b safe 35, made 09/2017serial number so8365300002373batch job0035157the harness straps were of uneven length (one was over an inch longer). Britax sent replacement harness straps.when tightening the harness, we realized that the l side had more slack than the other no matter what we did. The harness strap came out of the yoke and it was during the phone call with customer service that the difference in length was discovered.
The britax b-safe 35 elite was shipped without the o-ring to attach the hip portion of the harness ot the shell of the car seat.
The contact owns a britax b-safe 35 elite rearfacing infant seat. During a trip to the store, the contact went to retrieve her child and noticed that the harness was unlatched. The contact stated that the one year old child depressed the latch and the latch became unfastened intermittently. The manufacturer was notified. The purchase date was unknown.
Cpsc-i16c0026a: issue concerns the britax b-safe elite infant car seat and base. There are two straps w/latches that connect the car seat base to the frame of the automobile. Bfthe consumer stated while hand tightening one of the straps, the strap broke free of the closed base housing.
This complaint involves the britax b safe 35 elite infant car seat and the red release button found on top of the seat where an infant's feet/legs rest.my daughter just turned 1 a few weeks ago and is able to release the straps in this car seat herself.she rests her feet on the red button and with the road movement of the car and her wiggling around, she is able to loosen the seat enough to get her arm out of the strap.it does not take much force whatsoever to push down on the button to cause the straps to loosen.this is the third time she has loosened herself from this seat.the button is fully exposed with no covering in an area that children rest their feet.after visiting several car seat retailers, i noted that britax b safe infant seat was the only car seat that did not have a covering over the release button.i have photos of those car seats if needed. Even britax's own convertible seats at least have a lip over the button to prevent children from releasing it.every single car seat i came across either had the release button under the padding, had a plastic lip that extended over the button, or was positioned in a way that a child could not release it (much less an infant). This clearly seems to be a design and safety feature that was overlooked by britax.britax customer service told me my daughter was too tall for the seat yet she falls under the height and weight requirements of 32 inches and/or 35 lbs.this is my 4th britax car seat purchase and i have been impressed with their brand up until now.the 3 other seats i own all have the release button under the seat padding where an infant/child cannot easily get to it.it was absolutely terrifying to know that my daughter was not safe in her car seat as i was driving around.we have since discontinued using this seat.
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