We found the following complaints for BABY TREND FLEX-LOC (Unknown)
Read complaints for BABY TREND FLEX-LOC (Unknown)
Infant seat stuck to base. The seat would not release from the base on the left side and then would get stuck and not click back into the base. This creates a safety hazard as the seat is not secure to the base. This happened several times on 1/10/2009. The seat then got into a final stuck position and was not able to be removed from the base at all. Also, the carrying handle sticks in the carrying position and will not release to be put into the down position for traveling, creating a hazard for baby while riding.
When trying to put my 4 month old son in his car seat the piece that connects the straps across the chest snapped.
I purchased the ez flex-loc infant car seat from burlington coatfactory. The seat was fine and functioned well until my 10 month old son was able to pull the stitching open and stuff his mouth with the stuffing inside. This was very dangerous and had we been on a longer ride he might have choked without us ever knowing it. I would like to not only inform you of this but to know if there have been any other complaints about this issue? please let me know as soon as possible. I have contacted baby trend and was basically ignored.
We received the car seat and stroller combo as a gift. Purchased new from target in may of 2012. Our son was born on june 21, and which time we began using the seat. After attempting to secure the seat, on july 4th 2012, the right side would not engage the base properly. After looking into the issue, i discovered the "zip tie" looking strap and disengages the lock was getting stuck and not allowing it to lock into the base. It appears to be a very "cheap" design. Also see "made in china" on most identifications tags. I tried to contact the company via telephone only to get a recording saying they were closed.
The contact owns a baby trend flex-loc rearfacing infant seat, model number 8365.the seat was manufactured on january 28, 2008.the contact stated that the carrier is supposed to lock into the cup holder; however, it fails to lock properly and falls off.the failure has been occurring since july of 2008 and has not been taken in for inspection.the purchase date was unknown.
The contact owns a baby trend flex loc child safety seat, model number: cs31052.the contact stated that while attempting to attach the safety seat to the base of the child restraint, the clips that were attached to the base fractured.the safety seat was no longer able to be safely attached to the base of the child restraint.the contact called the manufacturer but was unable to speak to a representative.
Baby trend model cs41945 infant car seat - i saw a post on fb regarding this car seat, the exact same one i use for my daughter, it was a video showing the chest harness lock and how easily it can unlock with just a wiggle. I don't believe everything i read on the internet so i decided to check it out for myself. Sure enough with just a little wiggle it became unlocked!! it didn't happen every time i wiggled it but one time is all it takes for serious injury to occur to any child! i was appalled to learn that baby trend is not doing anything to rectify this situation! something need to be done and fast!
Child moved in seat (fully and properly secured in) and the chest latch/buckle came undone, also has been undone when adult put slight pressure on it. The child could slip out during crash if chest piece not buckled together. Contacted company said that the chest piece isn't important and is made to come undone like that but will also send replacement piece.asked for refund and they said i would have to talk with the store not their company.
At a car seat check, i installed a baby trend flexloc base into the mother's vehicle without problems.i installed a 2nd flexloc base in grandma's vehicle.both bases had the adjustable foot all the way out.in grandma's vehicle, center rear seat, when i put pressure on the seatbelt, the push button for the adjustable foot would slip from the 4th position into the 3rd position with a loud bang.then it would continue to bend as if to slip out and into the 2nd position.we also tried installing the base in an outboard position in the vehicle with the same results.i use (approximately) the same force when installing all bases or car seats and have not had this problem in the past.model number for the defective base was cb63100, date of manufacture 6/1/11.the one in the mother's car (not defective) was ts25400, 3/10/11.vehicle was an infiniti 2002 without latch (made oct 2001).i recommended not using the base until it is replaced.base was placed in the trunk of grandma's car.
Baby trend model # cs31029 date: 02/16/2009. New from box the recline indicator did not move freely so parent could not adjust seat to proper recline. Tried to contact manufacturer via phone for assistance twice during business hours with no response. Instruction manual offered no additional assistance. Consequences listed by manufacturer as serious injury or death.
The contact owns a baby trend flex-loc safety seat, model number: 32 (na). The seat was manufactured on november 10, 2014.when the contact attempted to remove the five month old child from the safety seat, the chest plate fractured and the harness straps failed to tighten evenly. The contact stated that the child seat had only been used a total of four months. The manufacturer was made aware of the failure and stated that the contact would be sent a replacement chest plate. The contact was informed that a chest plate was not necessary; however, the contact was uncomfortable using the child seat without a chest plate. The purchase date was unknown.
Upon inspection of seat during a car seat study in hospital the harness does not pull and tighten correctly.the right harness tightens to no pinch at the shoulder and the left harnes is left to "flap" in the wind to not provide any resraint. Harness was correctly threaded through seat.notifiied family and sent to get a new seat. [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a baby trend tahoe adjustable back child restraint, model number: tj94052, manufactured october 5, 2009. The contact stated that the seat was taken to a child seat inspection station for assistance with installation when she was advised that the latch belt was defective on the seat. The ends were fractured and the seat base would not remain secured in the vehicle.the manufacturer of the seat was notified of the failure who advised that there were no recalls and offered no further assistance.
The harness adjuster buttonon my daughter's baby trend flex loc infant car seat came off while she was in it and when we took her out of the car she had a small spring in her hand that she was chewing on that had come out with the button.there should have been 2 springs, but we only found one.i can only hope it fell out of the seat somewhere.i contacted baby trend and they assured me that the carseat was still safe to use and that they would send me out a replacement button to install.i was impressed by their reaction and offer to send out a replacement right away.this complaint is not about the company, but a concern about the product. I am concerned that this could happen again and that a child may die from this obvious choking hazard.
Chest clip broke making the child seat a 3 point in harness instead of 5 point harness, while we were out. Had to but a new car seat to replace it, just to make it home. Called the manufacturer who said that it was ok as a 3 point harness and children seats do not need be 5 point. Putting children at risk for a defective problem is something to be taken seriously also product liability is a public safety issue hopefully this complaint is not ignored like the gm issue, so i will print this page out prior to submitting, in case nothing is done.
Cpst-i assisting parent at car-seat check, was not able to unlock handle of infant child seat from "upright carry" position and place handle in approved position for vehicle use.unlock buttons would not release handle on either side.
My 3 month old daughter was placed in with out being strapped to go to vehicle to nurse. I pulled the canopy open and then i put the handle up. The handle did not latch because the canopy was in the way. My daughter fell out on to the concrete and had go spend night in the hospital from a concussion. I can re- enact the situation over and over again. With out my daughter in it.
Cpsc: i1430263a. Baby trend car seat. Consumer stated after two years of having the seat she started having problems with the harness adjuster button. *lnthe consumer stated it started sticking, which caused the harness to not lock in place after she adjusted it. Sometimes it would lock, and sometimes it wouldn't. The manufacturer diagnosed the problem, as missing springs, and had the consumer to return the car seat. After inspecting the car seat, the manufacturer, informed the consumer they would send her a new car seat, but remained stern on their previous diagnosis, with the missing springs.
The contact owns a baby trend tj94430 (na) rearfacing infant seat. The seat was manufactured on 09/11/2015. The contact stated that the child safety seat had a weight monitor indicator. The child safety seat indicated that the infant was not safe within the safety seat and the max size was reached. The manufacturer was not notified of the failure. The purchase date was unknown.
Myself and my daughter were involved in a car wreck and the car rolled over.my daughter came out of the car seat and hit the roof and thrown around inside the car.her skull was fractured in 3 places.she is doing okay now but we don't know about her future development.i am wondering if the seat was recalled for any reason.
We have the baby trend flex loc (eclipse) car seat and the chest clip is easily coming open while my 10 month old is in the seat and he is pulling his arm out. I have taken a video of me opening the clip easily while he is in his seat and it clearly shows that it comes open easily.
My husband had our daughter properly placed in the seat strapped in and attempted to tighten the harness adjuster strap and the harness adjuster button broke. This resulted in loss of tension in the 5 point harness straps. Will attempt to contact manufacturer for replacement.
Cpsc;i1560475a; baby trend. Consumer stated the latch on the stroller will not latch, and the harness is not clipping. *ssserial # cs 41 1838bsb000490.
The contact owns a baby trend flex- loc infant child seat, manufactured january 25, 2013. The contact stated that the right latch on the child seat would not disengage from the base. The manufacturer was not made aware of the failure. The child seat was no longer in use and was not replaced.
The decedent is a 3 month old female infant who was a passenger in a 1999 honda odyssey van. The infant was secured in a baby trend flex loc infant car seat (manufactured in 062809 hh, model # cs31029) and the base of the car seat was secured to a seat belt. The rear of the van was impacted by another vehicle, which caused the carrier to separate from the base. The infant, who was secured to the carrier, was ejected from the vehicle as a result of the impact. After the accident, the infant was transported to the hospital, where she was subsequently pronounced dead in the emergency room on january 30, 2010 at 16:02 hours.
Car seat chest clip is defective. When child is in seat and the clip is pulled from either end, it will separate and come apart.also if the chest buckle is wiggled back and forth in any way it will separate.the actual model information is as follows. It was not an option in the drop down menu selectionsmanufacturer: baby trend inc. 1607 s. Campus ave.ontario ca 91761model number: tj94128date of manufacture: 06/01/2012 hhserial number: cs413359tj000751.
The carseat connected to the base fine the first 5 weeks. Ever since then though it will not latch property to the base and you have to force it to connect. I have 1 carseat and 2 bases and it does this with both. I will be calling the company to see if i am able to get a replacement.
The contact owns a baby trend flex-loc rearfacing infant seat, model number: ts25823 (na). The seat was manufactured on december 29, 2014. The contact stated that the overhead handles that release the child seat were not working properly. The seat was unable to be used. The manufacturer was not made aware of the issue. The purchase date was unknown.
Our babytrend flex-loc infant car seat does not attach properly to it's base.the rear attachments donot click in at all.when the car seat is in the base, strapped into the car, i can pull up on the back of the car seat, above where my child's head would be and lift the car seat up off the base enough to make a few inches of space between the rear of the base and the car seat.
This incident is regarding a baby trend flex-loc infant car seat model # cs31068 manufactured in 1/04/2010 serial # cs 31 1086 sb 000264i noticed on 1/18/2011 that the carseat was not latching onto the carseat base correctly. After inspecting the carseat, i noticed that one of the rubber skid strips on the bottom of the carseat had slid half way out of place and was preventing the carseat from latching on correctly. I don't know how long this had been going on since i didn't notice it right away. I just happened to turn around in the car for something else and noticed the carseat latched only on one side. I have already had to remove one rubber skid strip shortly after the purchase of the car seat because it was not staying in place.
I used my infant car seat on my way to the store no problem latching into the base, when we got to the store i put his car seat in the large basket part of the car seat and did my shopping, when we returned to the car the car seat would not latch into the base. It was cold so i moved his car seat to the other side of the car and used the belt over the car seat in order to secure the car seat safely for the drive home. Once home i looked at the car seat after putting my son in his bed and realised one of the clips that make it latch was stuck inside of the infant car seat. It would not come out. The company said this was only covered by a repair and they do not replace their car seats if i wanted a replacement i needed to take it to the store i bought it from. The store doesnt accept returns after 90 days andit was bought in october. Its now janurary. My son is only a month old so this car seat has only been used for a month and the product broke.
One of the white plastic locks on the car seat will not lock onto the base.
The contact owns a baby trend safety seat, model: flex-loc32 n/a, model number: cs47777, and manufactured in march 16, 2015. The contact stated that the harness buckle fractured and the internal components released in the hands of the child. There was no injury. The child was positioned in the safety seat at the time of failure. The manufacturer was not notified of the failure. The child safety seat was not replaced.
I have owned this car seat since christmas. I tried to fasten it across my child's chest and the clasp broke. It left two sharp points and i am unable to fasten my child in it now.
Chest latch is able to come undone without having to press the release button.manufacturer: baby trend, inc.model: tj94702 (na)manufactured in: 07/01/2012serial no. Cs 41 3444 tj.
Handle sticks not easy to use.
The contact owns a baby trend flex loc cs31085 child seat. The contact stated that on june 7, 2010 ,she placed her child in the safety seat on the rear driver side of the vehicle. The latch connector appeared to be secure; however, when she opened the door the baby fell out of the vehicle while still in the car seat and landed upside down. The identical failure occurred on june 10, 2010.the manufacturer was notified and stated that the contact could ship the child seat overnight to them and that was the only solution they could offer her. The owner no longer wants to use the child seat.
If you wiggle the clasp to the car seat it unbuckles without touching the button to unbuckle it. It happens every time my child squirms and we've tried it ourselves after multiple times of my child surprisingly being unbuckled when we get to our destination.
The contact owns a baby trend flex-loc child restraint, model tj94128. The contact stated that she picked up the child restraint by its handle and the screws dislodged from one side of the handle. The manufacturer was not made aware of the failure. The child restraint was not replaced or repaired.
The chest buckle in my infants car seat comes unlocked without even pressing the button to unlock it, all you have to do it just rock it back and forth a little bit and it pops open. I asked a few people i knew that had the same brand infant car seat as me if they also had this problem and after checking their car seats they realized theirs did the same thing. I afraid if this problem is not corrected the lives of many children could be shortened.
The little white plastic part, that latches on the head part of the car seat broke off when i tried to remove it from the base. And later the same day the harness snap that connects over the chest broke while i was snapping it... No force was used either time.
When going to remove my 9 month old daughter from her car seat, i realized she had undone her top harness. She does not know how to press the button, either. I tried to figure out how she had done this, and i easily pulled the buckle apart. I have also gone into stores to check out the other car seats just to make sure i did not have a defected one, and i was able to easily wiggle the top harness buckle apart on every single baby trend car seat. I have contacted baby's r us and baby trend . . . I am hoping to get this complaint across to the correct person because this is a serious safety hazard and something needs to be done.
Baby trend, inc. Expedition elx travel system. Model:tj93412.manufactured in: 06 24 2012 hh, lot & qty no: 31810809, ser#: cs 413181tj000809. One or both of the plastic locking paws that lock the seat to the base, have a tendency to stay in the retracted position once the seat is removed from the base.the paws are designed to retract when the handle is pulled, releasing the car seat from the base.the problem is easily corrected by taking your finger and pulling the paw out of the retracted position, prior to putting the seat in the base.if this problem goes unnoticed the seat would not be properly locked into the base.
The contact owns a baby trend expedition elx child seat, model number: tj93412, and manufactured december, 11 2011. The contact stated that a part of the canopy became detached from the seat and was consumed by the child. The piece became lodged in the child's throat, causing the child to choke. The contact was able to promptly remove the piece from the child's throat. The manufacturer was not contacted. The seat was not replaced.
Adjuster foot releases during installation on the third level to the second when pressure is applied to install the seat.
The lower anchor connector on the baby trend flex loc base was broken out of the box.
Consumer stated, when installing base using lap/shoulder belt the base would not maintain recline, the base kept dropping down into a more upright mode. It dropped from the most reclined two positions.installed by certified child passenger technician instructor.updated 09-19-12
The contact owns a baby trend expedition child seat,model number tj93009 (n.a), manufacturer on 7/22/12. The contact stated that she took the child seat out of that base and noticed that the latch was still locked. The contact had to manually press the button in order for it to pop out. The contact notified the manufacturer and they advised to just use the child seat and not the base.
Adjuster foot releases when being installed from the third space to the second.
The contact owns a baby trend flex- loc infant child seat, manufactured january 25, 2013. The contact stated that the right latch on the child seat would not disengage from the base. The manufacturer was not made aware of the failure. The child seat was no longer in use and was not replaced.
Cpsc document number i1130119a. Consumer statesbaby trend flex loc infant car seats strap release button can get trapped in the surrounding casing, causing the straps to appear tightened but not locking them in position *tgwthe car seat comes with a foot cover, which makes it necessary for the consumer to pull upward on the tightening strap. In doing so, the attached release button gets pulled backward and sticks under the surrounding casing. The harness appears tightened, but due to the stuck button, they remain unlatched.
The contact owns a baby trend flex lock car seat, model number (ts24956), and manufacturer in 12/31/11. The contact stated that while placing the child seat on the base the contact noticed the clips underneath the child seat, which connect to the base, got stuck on the edge of the base preventing the seat to properly latch onto the base. The manufacturer was made aware of the failure and stated the child seat would have to be mailed to them so they could inspect and repair the failure. The child seat was not repaired. The contact continued to use the child seat.
Infant seat stuck to base. The seat would not release from the base on the left side and then would get stuck and not click back into the base. This creates a safety hazard as the seat is not secure to the base. This happened several times on 1/10/2009. The seat then got into a final stuck position and was not able to be removed from the base at all. Also, the carrying handle sticks in the carrying position and will not release to be put into the down position for traveling, creating a hazard for baby while riding.
The contact owns a baby trend easy ride child restraint seat, model number: ts20050 (na), and manufactured october 10, 2010. The contact stated that the harness chest clip would sporadically become unlatched independently. In addition, the child seat failed to securely attach to the base. The manufacturer was not notified of the problem. The child seat was not replaced.
The contact owns a baby trend easy ride (na) safety seat, model number: ps 40142. The safety seat was being utilized in a 2002 gmc sierra. While driving at an unknown speed, the safety seat became unstable due to the base not being secured by the vehicle's seat belt. The contact stated that the failure recurred several times. The manufacturer was made aware of the failure. The purchase date was unknown.
The carseat connected to the base fine the first 5 weeks. Ever since then though it will not latch property to the base and you have to force it to connect. I have 1 carseat and 2 bases and it does this with both. I will be calling the company to see if i am able to get a replacement.
Carseat handle release button is very difficult to press in order to change positions of the handle, the base doesn't work well with our seats because the pedal to make it taller isn't long enough. We've tried using pillows, pool noodles, towels, etc. Under it but it still doesn't help. It seems to always be loose or unlevel. I feel as though it is very dangerous to use this carseat because in a crash it would not be in the correct position to absorb the impact.
At a car seat check, i installed a baby trend flexloc base into the mother's vehicle without problems.i installed a 2nd flexloc base in grandma's vehicle.both bases had the adjustable foot all the way out.in grandma's vehicle, center rear seat, when i put pressure on the seatbelt, the push button for the adjustable foot would slip from the 4th position into the 3rd position with a loud bang.then it would continue to bend as if to slip out and into the 2nd position.we also tried installing the base in an outboard position in the vehicle with the same results.i use (approximately) the same force when installing all bases or car seats and have not had this problem in the past.model number for the defective base was cb63100, date of manufacture 6/1/11.the one in the mother's car (not defective) was ts25400, 3/10/11.vehicle was an infiniti 2002 without latch (made oct 2001).i recommended not using the base until it is replaced.base was placed in the trunk of grandma's car.
Handle does not move from upright position.harness jams in front adjuster.ongoing.
Handle failed to release from the carry position to the resting position to get baby out promptly. Baby was choking on refluxed fluids. Baby couldn't breath and i couldn't get her out w/o hurting her head due to handle stuck in carrying position.the red levers wouldn't release the handle. It has been inspected by target sales employee and still has a very hard time releasing handle to change positions. Sales agent advised me that all baby trend infant car seats were of the same difficulty. We had to purchase another infant car seat for our baby's safety. I do not recommend this brand to anyone. In fact i discourage others from purchasing baby trend.
The babytrend flex-loc infant carrier model #cs31711 has an issue with the locking mechansm in the handle.either it jams and you can not move it or it fails to lock into place and leads to the seat portion flipping forward with the child in it.
The contact owns a baby trend safety seat, model number cs31068 manufactured on june 20, 2010. The contact stated that when the handle was in the carrying position it does not move to the backwards position in order to remove the child seat. When she was able to put the handle in the backward position she unable to return it to its original position. The manufacturer was not made aware of the failure. The car seat was not repaired.
Cpst-i assisting parent at car-seat check, was not able to unlock handle of infant child seat from "upright carry" position and place handle in approved position for vehicle use.unlock buttons would not release handle on either side.
The contact owns a baby trend rearfacing infant child seat, model number: tj94773 (n/a), manufactured may 5, 2012.the contact stated that the child seat angle indicator broke and the child seat handles became out of place. The manufacturer was made aware of the failure who offered to repair the child seat. The child seat was replaced.
The contact owns a baby trend child safety seat, model type: flex-loc, model number: cs 410965tj000719, and manufactured in august 14, 2014.the contact stated that the release button failed to adjust the handle and unlock the child seat from the base.in addition, the contact mentioned that the child seat locked into placed only when wiggled around. The failure recurred each time the child seat was occupied.the failure occurred outside of the vehicle however, the child was in the safety seat at the time of the failure. The manufacturer was not made aware of the failure.
Handle sticks not easy to use.
The contact owns a baby trend flex-loc rearfacing infant seat, model number 6352.the seat was manufactured on february 13, 2008.while lifting the seat from the handle with the child securedin the seat, the handle released.this caused the child seat to tilt forward and placed the infant in danger.the manufacturer advised the contact that if she sent her child seat to them, they would repair it; however, she would be without a child seat for 10-14 days.the contact could also provide a proof of purchase.the child seat has not yet been repaired.the purchase date was unknown.
The contact owns a baby trend flex-loc rearfacing infant seat, model number: cs41716. The seat was manufactured on october 29, 2014. When the contact placed the child in the safety seat and attempted to fasten the harness buckle, the buckle detached and caused the entire safety seat to become unusable. The manufacturer was not made aware of the failure. The purchase date was unknown.
The contact owns a baby trend pioneer travel system child seat (na), model number: cs480906 (na). The seat was manufactured on 7/28/2014. The contact stated that the chest buckle fractured and failed to secured the baby. The manufacturer was not made aware of the failure. The child seat was not repaired or replaced.
The contact owns a baby trend flex-loc child safety seat, model number: cs31799. The seat was manufactured on march 25, 2016. The contact stated that the five point harness chest clip fractured when attempting to remove the child from the child seat. The manufacturer was not notified of the failure. The purchase date was unknown.
Cpsc: baby trend infant car seat: consumer stated before driving off, her child was strapped safely in the car seat. However, upon arriving at her destination, she discovered the chest piece was completely broken and the baby had a piece of the clip in her mouth.serial # cs 41 1529 sb 000169. *ss
The contact owns a baby trend flex-loc safety seat, model number: tj93412. The seat was manufactured on june 17, 2013. The contact stated that the chest clip failed to remain locked/seized, causing the safety seat to not secure the child. The manufacturer was not made aware of the failure. The purchase date was unknown.
The contact owns a baby trend ev flex lock child safety seat, model number tj99773 which was manufactured on 06/25/2013 and purchased in june 2013. The contact stated that while attempting to secure the baby in the child safety seat the plastic latch fractured. The manufacturer was not notified of the failure.
I have owned this car seat since christmas. I tried to fasten it across my child's chest and the clasp broke. It left two sharp points and i am unable to fasten my child in it now.
The contact owns a baby trend flex-loc rearfacing infant seat, model ts32092 (na). The seat was manufactured on july 12, 2013. The seat was placed in a 2009 nissan altima. The contact stated that the harness chest clip fractured and failed to lock. The seat was not repaired and the manufacturer was not notified. The purchase date was unknown.
When trying to put my 4 month old son in his car seat the piece that connects the straps across the chest snapped.
Baby trend model cs41945 infant car seat - i saw a post on fb regarding this car seat, the exact same one i use for my daughter, it was a video showing the chest harness lock and how easily it can unlock with just a wiggle. I don't believe everything i read on the internet so i decided to check it out for myself. Sure enough with just a little wiggle it became unlocked!! it didn't happen every time i wiggled it but one time is all it takes for serious injury to occur to any child! i was appalled to learn that baby trend is not doing anything to rectify this situation! something need to be done and fast!
While latching my son's chest buckle,for,his infant car seat the buckle,broke.
The contact owns a 2009 baby trend ez flex-loc 32 (na), model number: cs47777 (na). The seat was manufactured on 9/23/14. While attempting to latch the shoulder strap, the harness buckle on the child seat fractured and detached from the child seat. There were no injuries. The manufacturer was not notified of the failure. The purchase date was unknown.
The contact owns a baby trend flex-loc rearfacing infant seat, model number: cs41716. The seat was manufactured on october 29, 2014. When the contact placed the child in the safety seat and attempted to fasten the harness buckle, the buckle detached and caused the entire safety seat to become unusable. The manufacturer was not made aware of the failure. The purchase date was unknown.
The chest buckle in my infants car seat comes unlocked without even pressing the button to unlock it, all you have to do it just rock it back and forth a little bit and it pops open. I asked a few people i knew that had the same brand infant car seat as me if they also had this problem and after checking their car seats they realized theirs did the same thing. I afraid if this problem is not corrected the lives of many children could be shortened.
Child moved in seat (fully and properly secured in) and the chest latch/buckle came undone, also has been undone when adult put slight pressure on it. The child could slip out during crash if chest piece not buckled together. Contacted company said that the chest piece isn't important and is made to come undone like that but will also send replacement piece.asked for refund and they said i would have to talk with the store not their company.
The contact owns a 2009 baby trend flex-loc rear facing child seat, model number: cs41945 (na). The seat was manufactured on august 5, 2013. While attempting to fasten the chest clip, the clip fractured. The manufacturer was notified of the failure. The purchase date was unknown.
The contact owns a baby trend flex-loc child seat.the contact stated that the harness adjustor button on the child seat failed when she attempted to release her child.as a result, the seat could not properly restrain the child.the manufacturer was unable to assist.
The contact owns a baby trend flex-loc child seat, model number: ts23755. The seat was manufactured on march 24, 2014. The contact stated that the safety seat was being utilized in a 2015 nissan altima. While attempting to buckle the harness, the lock failed and a piece of the lock detached, causing the entire safety seat to become unusable. The safety seat was not repaired. The manufacturer was not made aware of the failure.
The contact owns a 2009 baby trend expedition elx travel system child seat (na), model number: tj93412 (na). The seat was manufactured on 08/05/2013. The contact stated that the chest clip fractured while the child was in the child seat. The fracture occurred in the vehicle. The manufacturer was not made aware of the failure. The purchase date was unknown.
The contact owns a baby trend flex-loc rearfacing infant seat, model number: tj93009, serial number: cs410371tj000179, and manufactured date: january 01, 2014. The contact stated that the shoulder harness buckle fractured while attempting to unlatch the buckle. The manufacturer was made aware of the failure. The purchase date was unknown.
The contact owns a baby trend flex-loc rearfacing infant seat, model number: cs41710 and manufactured in july of 2013. The contact stated while attempting to latch the buckle, the end of the buckle separated from the strap. The manufacturer was not notified of the failure. It was unknown if the child seat was replaced. The purchase date was unknown.
The contact owns a baby trend flex lock car seat, model cs31052, manufactured january 10, 2012. The contact stated that the car seat lever was defective and caused the contact not to be able to adjust or release the straps and shoulder harness which was also affected by the lever. The shoulder harness failed to stay in place and clips were hard to release. The car seat was not replaced. The manufacturer was not made aware of the failure.
The contact owns a baby trend flex-loc child safety seat, model number cs31711. The seat was manufactured on 5/30/2013. While using the child safety seat, the shoulder straps were too high and the child could not be secured in the seat. The contact also indicated that the locking mechanism was unable to be adjusted to secure the child in the seat. The manufacturer was notified. The purchase date was unknown. Updated 6/3/15the consumer stated the car seat has additional slots for the harness straps. However, she was not able to re-thread them to have them fit properly due to the slots not being cut open. Updated 07/07/15
Cpsc:i1390161a. Baby trend flex loc car seat. Consumer stated after a few weeks of using the seat, she realized that the chest buckle did not stay in place. *ln the consumer stated any time her son wiggled,the clip would slide down toward the bottom buckle. Also, two large pieces of styrofoam underneath the car seat cover became unglued.
The contact owns a baby trend flex- loc, model number: ts32092 infant seat. The seat was manufactured on july 05, 2013. The safety seat was being utilized in a 2007 chevrolet suburban. The contact stated that the harness buckle fractured when attempting to remove the child from the safety seat. The manufacturer was not made aware of the failure. The purchase date was unknown.updated 09/10/15*ljupdated 11/13/2017
The little white plastic part, that latches on the head part of the car seat broke off when i tried to remove it from the base. And later the same day the harness snap that connects over the chest broke while i was snapping it... No force was used either time.
Chest latch is able to come undone without having to press the release button.manufacturer: baby trend, inc.model: tj94702 (na)manufactured in: 07/01/2012serial no. Cs 41 3444 tj.
Myself and my daughter were involved in a car wreck and the car rolled over.my daughter came out of the car seat and hit the roof and thrown around inside the car.her skull was fractured in 3 places.she is doing okay now but we don't know about her future development.i am wondering if the seat was recalled for any reason.
If you wiggle the clasp to the car seat it unbuckles without touching the button to unbuckle it. It happens every time my child squirms and we've tried it ourselves after multiple times of my child surprisingly being unbuckled when we get to our destination.
Car seat chest clip is defective. When child is in seat and the clip is pulled from either end, it will separate and come apart.also if the chest buckle is wiggled back and forth in any way it will separate.the actual model information is as follows. It was not an option in the drop down menu selectionsmanufacturer: baby trend inc. 1607 s. Campus ave.ontario ca 91761model number: tj94128date of manufacture: 06/01/2012 hhserial number: cs413359tj000751.
The contact owns a baby trend flexloc dakota child seat,model number: cs31962, and manufactured may 20, 2012 . The contact stated that the chest clips were able to be opened without depressing the release button. The manufacturer was contacted about the failure. The seat was not replaced.
Handle does not move from upright position.harness jams in front adjuster.ongoing.
The little white plastic part, that latches on the head part of the car seat broke off when i tried to remove it from the base. And later the same day the harness snap that connects over the chest broke while i was snapping it... No force was used either time.
My husband had our daughter properly placed in the seat strapped in and attempted to tighten the harness adjuster strap and the harness adjuster button broke. This resulted in loss of tension in the 5 point harness straps. Will attempt to contact manufacturer for replacement.
The contact owns a baby trend flex-loc rearfacing infant seat, model number: cs43437 (na). The seat was manufactured on january 20, 2014. The contact stated that the harness failed to latch. In addition, the contact noticed that the adjuster strap was fractured and detached from the safety seat. The child was in the child seat at the time of the failure. The manufacturer was not made aware of the failure. The purchase date was unavailable.
My 3 month old daughter was placed in with out being strapped to go to vehicle to nurse. I pulled the canopy open and then i put the handle up. The handle did not latch because the canopy was in the way. My daughter fell out on to the concrete and had go spend night in the hospital from a concussion. I can re- enact the situation over and over again. With out my daughter in it.
Chest clip broke making the child seat a 3 point in harness instead of 5 point harness, while we were out. Had to but a new car seat to replace it, just to make it home. Called the manufacturer who said that it was ok as a 3 point harness and children seats do not need be 5 point. Putting children at risk for a defective problem is something to be taken seriously also product liability is a public safety issue hopefully this complaint is not ignored like the gm issue, so i will print this page out prior to submitting, in case nothing is done.
Upon inspection of seat during a car seat study in hospital the harness does not pull and tighten correctly.the right harness tightens to no pinch at the shoulder and the left harnes is left to "flap" in the wind to not provide any resraint. Harness was correctly threaded through seat.notifiied family and sent to get a new seat. [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a baby trend flex-loc child seat, model number: cs41504 and manufactured august 10, 2012.the contact stated that the harness retainer clip became unlatched independently. The manufacturer was made aware of the failure and stated that a replacement harness retainer clip would be sent but explained to the contact that the harness clip was not a necessary component of the child seat. The child seat was still being used by the contact.
When going to remove my 9 month old daughter from her car seat, i realized she had undone her top harness. She does not know how to press the button, either. I tried to figure out how she had done this, and i easily pulled the buckle apart. I have also gone into stores to check out the other car seats just to make sure i did not have a defected one, and i was able to easily wiggle the top harness buckle apart on every single baby trend car seat. I have contacted baby's r us and baby trend . . . I am hoping to get this complaint across to the correct person because this is a serious safety hazard and something needs to be done.
The contact owns a baby trend flex-loc child restraint seat, model number: cs31052 and manufactured march 14, 2012. The contact stated that the harness straps failed to remain secure when attempting to tighten around the child. In addition, the harness release button fractured, causing the spring to fall out from the seat. The child then placed the detached spring in their mouth, which created a potential choking hazard. In addition, the harness locking clip would not function upon engagement. The child seat was replaced. The manufacturer was not notified of the defect.
The contact owns a baby trend child seat, model number tj94128, and manufactured february 25, 2011. The contact stated that the chest latch of the safety seat failed to latch normally. The manufacturer was notified of the failure.
Company "fixed harness adjustment strap" upon return of infant seat strap is not fixed and i am unable to tighten harness straps.
Cpsc: h1560192a: baby trend flex loc: consumer states the belt on the car seat malfunctioned and the child fell out of the car seat. *ss
We have the baby trend flex loc (eclipse) car seat and the chest clip is easily coming open while my 10 month old is in the seat and he is pulling his arm out. I have taken a video of me opening the clip easily while he is in his seat and it clearly shows that it comes open easily.
The contact owns a baby trend flex-loc tj99773 (na) child safety seat. The seat was manufactured on may 6, 2013. The safety seat was being utilized in a 2012 toyota camry. The contact stated that the upper strap clamp fractured when attempting to buckle the child in, causing the entire safety seat to become unusable. The failure occurred inside the vehicle. The child was in the safety seat at the time of the failure. The manufacturer was not made aware of the failure. The purchase date was unknown.
The contact owns a baby trend expedition elx infant child seat, model number: tj93412 and manufacturer on october 7, 2012. The contact stated that the part used to tighten the harness was continuously falling apart. The contact mentioned that she was able to put it back together but considered it to be a safety issue. The child seat was not replaced.
The contact owns a baby trend child safety seat, model number: cs31992, and manufactured september 10, 2010. The contact stated that the chest harness clips failed to latch securely and normally without warning. The manufacturer was notified of the failure.
The contact owns a baby trend flex-loc infant safety seat, model number: tj99773, manufactured on 6/25/2013. The contact stated that plastic buckle on the harness fractured while it was being fastened. There was no resistance when she attempted to fasten the buckle.it was unknown if the car seat was replaced.
The harness adjuster buttonon my daughter's baby trend flex loc infant car seat came off while she was in it and when we took her out of the car she had a small spring in her hand that she was chewing on that had come out with the button.there should have been 2 springs, but we only found one.i can only hope it fell out of the seat somewhere.i contacted baby trend and they assured me that the carseat was still safe to use and that they would send me out a replacement button to install.i was impressed by their reaction and offer to send out a replacement right away.this complaint is not about the company, but a concern about the product. I am concerned that this could happen again and that a child may die from this obvious choking hazard.
Cpsc#i1180565a. Baby trend flex loc car seat. Consumer stated that the car seat straps continue to twist, resulting in needing to be constantly re-threaded. This results in straps not being able to be pulled securely against baby.*ln the consumer contacted the manufacturer, and they offered to mail replacement straps and clips. Model # cs31073; serial # cs312008sb000567.
The contact owns a baby trend flex-loc rearfacing infant seat, model number ps23931. The seat was manufactured on may 13, 2013. The seat was placed in a 1995 mazda protege. The contact stated that the chest harness buckle failed to latch and eventually fractured. The failure occurred on numerous occasions. The manufacturer was not made aware of the failure. The purchase date was unknown.
The contact owns a 2012 (na) baby trend flex-loc rear facing infant seat. The seat was manufactured on february 1, 2012 and located in a 2005 chrysler town and country. The contact stated that the latch button that secures the child seat to the base would not close. The manufacturer was notified of the failure. The child seat was not replaced. The purchase date was unknown...updated 09-23-14updated 10/02/14
The contact owns a baby trend flex-loc rearfacing infant seat.the seat was manufactured on december 12, 2007.the contact stated that the elastic that supports the canopy is not secure and causes the canopy to fall onto the child's face.the child has not been injured.when the contact presses the two buttons to allow the handle to be placed in the rear of the seat, one button would stick, which prevented her from repositioning the handle.the manufacturer was not notified of the failure.the purchase date and failure type were unknown.
I purchased the ez flex-loc infant car seat from burlington coatfactory. The seat was fine and functioned well until my 10 month old son was able to pull the stitching open and stuff his mouth with the stuffing inside. This was very dangerous and had we been on a longer ride he might have choked without us ever knowing it. I would like to not only inform you of this but to know if there have been any other complaints about this issue? please let me know as soon as possible. I have contacted baby trend and was basically ignored.
The contact owns a baby trend flex-loc child safety seat, model number: 6352, manufactured march 15, 2011. The contact stated that the child was able to tear a piece of foam from the seat protector and place it in their mouth, eating the foam and creating a choking hazard.the child tore the foam from the part of the seat that was in between the legs.the manufacturer was notified of the failure and advised the contact to send in pictures and the damage parts of the child seat. The child was not injured.
Cpsc:i1390161a. Baby trend flex loc car seat. Consumer stated after a few weeks of using the seat, she realized that the chest buckle did not stay in place. *ln the consumer stated any time her son wiggled,the clip would slide down toward the bottom buckle. Also, two large pieces of styrofoam underneath the car seat cover became unglued.
Baby trend model # cs31029 date: 02/16/2009. New from box the recline indicator did not move freely so parent could not adjust seat to proper recline. Tried to contact manufacturer via phone for assistance twice during business hours with no response. Instruction manual offered no additional assistance. Consequences listed by manufacturer as serious injury or death.
Cpsc#i1180565a. Baby trend flex loc car seat. Consumer stated that the car seat straps continue to twist, resulting in needing to be constantly re-threaded. This results in straps not being able to be pulled securely against baby.*ln the consumer contacted the manufacturer, and they offered to mail replacement straps and clips. Model # cs31073; serial # cs312008sb000567.
Company "fixed harness adjustment strap" upon return of infant seat strap is not fixed and i am unable to tighten harness straps.
Adjuster foot releases during installation on the third level to the second when pressure is applied to install the seat.
Adjuster foot releases when being installed from the third space to the second.
Adjuster foot releases during installation on the third level to the second when pressure is applied to install the seat.
Adjuster foot releases when being installed from the third space to the second.
Adjuster foot releases during installation on the third level to the second when pressure is applied to install the seat.
Handle does not move from upright position.harness jams in front adjuster.ongoing.
Cpsc: we purchased a babytrend car seat at babies r us (serial # cv883267ff, model # cv88a46c) inaugust 2016 for our then-9-month-old. Https://www.babytrend.com/protect-elite-convertiblecar-seat-sweet-pea-cv88a46c *dt *dtthe chest buckle on this carseat cracked and then broke into two pieces after 2 years of regular use (a covertible car seat should last for at least 4 years). No accidents or stress to the seat of any sort. The company refused to apologize or express that they would report the issue to their internal quality control. They just kept asking me for the same information over and over, even after i had provided them with the confirmation they sent me immediately after i registered the product upon purchasing it. After 3 terse e-mails from their customer service from their customer service rep. That included no assurances, they stopped communicating and simply sent me a buckle. No note. No instructions. Just a buckle in an envelope. I saw commercially and my husband is an engineer, and we both agree that consumers are not meant to disassemble the seat (ripping glue, cutting the strapand removing stitches) to swap the buckle. It is not a replaceable part! i never wanted a replacement or any kind of compensation. I just wanted them to look into the defective buckle so that someone else's baby doesn't die if/when their defective buckle gives out in an accident. No vin available
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